Before Use >
4
Before Use
Congratulations on your purchase of this Sony VAIO® computer and welcome to the on-screen User Guide. Sony has
combined leading-edge technology in audio, video, computing, and communications to provide you with a state-of-the-art
computing experience.
!
External views illustrated in this manual may look slightly different from those of your computer.
How to find specifications
Some features, options, and supplied items may not be available on your computer.
To find out about the configuration of your computer, visit the VAIO Link web site at http://support.vaio.sony.eu/.
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Before Use >
Finding More about Your VAIO Computer
5
Finding More about Your VAIO Computer
This section provides support information about your VAIO computer.
1. Printed Documentation
❑ Quick Start Guide — An overview of components connection, set-up information, etc.
❑ Recovery, Backup and Troubleshooting Guide
❑ Regulations, Guarantee and Service Support
✍
Before activating the wireless functions such as the wireless LAN and Bluetooth technology, read the Regulations, Guarantee and Service Support
carefully.
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Before Use >
Finding More about Your VAIO Computer
6
2. On-screen Documentation
❑ User Guide (This manual) — Features of your computer and information about solving common problems.
To view this on-screen guide:
1
2
3
Click Start
, All Programs, and VAIO Documentation.
Open the folder for your language.
Select the guide you want to read.
✍
You can manually browse to the user guides by going to Computer > VAIO (C:) (your C drive) > Documentation > Documentation and opening the
folder for your language.
❑ Windows Help and Support — A comprehensive resource for practical advice, tutorials, and demonstrations to help you
learn to use your computer.
To access Windows Help and Support, click Start and Help and Support, or press and hold the Microsoft Windows
key and press the F1 key.
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Before Use >
Finding More about Your VAIO Computer
7
3. Support Web Sites
If you have any problem with the computer, visit the VAIO-Link web site at http://support.vaio.sony.eu/ for troubleshooting
guidance.
Some other information resources are also available:
❑ The Club VAIO community at http://club-vaio.com provides the possibility to ask questions to other VAIO users.
❑ For product information, you can visit our products web site at http://www.vaio.eu/, or our online store at
In case you need to contact VAIO-Link, have the serial number of your VAIO computer ready at hand. The serial number is
located on the bottom, the back panel, or inside the battery compartment of your VAIO computer. If you have problems
locating your serial number, more guidance can be found on the VAIO-Link web site.
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Before Use >
Ergonomic Considerations
8
Ergonomic Considerations
You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt
to take account of the following ergonomic considerations for both stationary and portable environments:
❑ Position of your computer – Place the computer directly in front of you. Keep your forearms horizontal, with your wrists
in a neutral, comfortable position while using the keyboard or the pointing device. Let your upper arms hang naturally at
your sides. Take frequent breaks while using your computer. Excessive use of the computer may strain eyes, muscles, or
tendons.
❑ Furniture and posture – Sit in a chair with good back support. Adjust the level of the chair so your feet are flat on the
floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning
far backwards.
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Before Use >
Ergonomic Considerations
9
❑ Viewing angle of the computer display – Use the display tilting feature to find the best position. You can reduce eye
strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness level of the display
as well.
❑ Lighting – Choose a location where windows and lights do not cause glare and reflection on the display. Use indirect
lighting to avoid bright spots on the display. Proper lighting adds to your comfort and work efficiency.
❑ Positioning an external display – When using an external display, set the display at a comfortable viewing distance.
Make sure the display screen is at or slightly below eye level when you are sitting in front of the monitor.
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Getting Started >
Locating Controls and Ports
11
Locating Controls and Ports
Take a moment to identify the controls and ports shown on the following pages.
!
The appearance of your computer may be different from those illustrated in this manual due to variations in specifications.
Front
B Built-in microphone (monaural)
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Getting Started >
Locating Controls and Ports
14
Right
Pull the port cover down before using the network (LAN) port.
When the port cover disengages:
The port cover may disengage if you exert pressure on it when
opening it or disconnecting a LAN cable. To attach the port
cover, align the cover with the edge (1) of the port and push the
cover down until it clicks into place.
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Getting Started >
Locating Controls and Ports
16
Bottom
A Tilt feet
Unfold the tilt feet to adjust the angle of your computer before
using the network (LAN) port and the monitor port.
When the tilt foot disengages:
The tilt foot may disengage if you exert pressure on it when
unfolding it. To attach the tilt foot, push it down while aligning the
snap-fit joint (1) with the projections (2) until it snaps into place.
B Built-in speaker (monaural)
*
E Air vent
*
On selected models only.
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Getting Started >
About the Indicator Lights
17
About the Indicator Lights
Your computer is equipped with the following indicator lights:
Indicator
Functions
Power 1
Illuminates in green while the computer is in Normal mode, blinks slowly in orange while the computer is in Sleep
mode, and turns off when the computer is turned off or enters Hibernate mode.
Illuminates while the battery pack is charging. See Charging the Battery Pack (page 23) for more information.
Charge
Built-in MOTION EYE camera
Media Access
Illuminates while the built-in camera is in use.
Illuminates while data access to a memory card, such as "Memory Stick" and an SD memory card, is in
progress. (Do not place the computer into Sleep mode or turn it off while this indicator light is lit.) When the
indicator light is unlit, the memory card is not in use.
Illuminates while data access to the built-in storage device is in progress. Do not place the computer into Sleep
mode or turn it off while this indicator light is lit.
Disc drive
Num lock
Caps lock
Press the Num Lk key to activate the numeric keypad. Press it a second time to deactivate the numeric keypad.
The numeric keypad is not active when the indicator light is unlit.
Press the Caps Lock key to type letters in uppercase. Letters appear in lowercase if you press the Shift key
while the indicator light is lit. Press the key a second time to turn off the indicator light. Normal typing resumes
when the Caps lock indicator light is turned off.
Press the Fn+Scr Lk keys to change how you scroll the display. Normal scrolling resumes when the Scroll lock
indicator light is turned off. The Scr Lk key functions differently depending on the program you are using and
does not work with all programs.
Scroll lock
WIRELESS
Illuminates while one or more wireless options are enabled.
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Getting Started >
Connecting a Power Source
18
Connecting a Power Source
You can use either an AC adapter or a rechargeable battery pack for supplying power to your computer. Before using the
computer for the first time, you need to connect an AC adapter to your computer.
!
Do not use your computer without installing the battery pack as it may cause the computer to malfunction.
Using the AC Adapter
While your computer is directly connected to an AC power source and has a battery pack installed, it uses power from the
AC outlet.
✍
Use only the supplied AC adapter for your computer.
To use the AC adapter
1
2
3
Plug one end of the power cord (1) into the AC adapter (3).
Plug the other end of the power cord into an AC outlet (2).
Plug the cable from the AC adapter (3) into the DC IN port (4) on the computer.
!
The shape of the DC In plug varies depending on the AC adapter.
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Getting Started >
Connecting a Power Source
19
✍
To disconnect your computer completely from an AC power source, unplug the AC adapter from the AC outlet.
Make sure that an AC outlet is easily accessible.
If you do not intend to use your computer for an extended period of time, place the computer into Hibernate mode. See Using Hibernate Mode (page
30).
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Getting Started >
Using the Battery Pack
20
Using the Battery Pack
The battery pack is already installed on your computer at the time of delivery but is not fully charged.
!
Do not use your computer without installing the battery pack as it may cause the computer to malfunction.
Installing/Removing the Battery Pack
To install the battery pack
1
2
Turn off the computer and close the LCD screen lid.
Slide the battery LOCK switches (1) inward.
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Getting Started >
Using the Battery Pack
21
3
Place the battery pack into the battery compartment until the projection (2) on either side of the battery pack fits into the
U-shaped cut (3) on either side of the battery compartment.
4
Push down the circled area on the battery pack illustrated below until the battery pack clicks into place.
5
Slide the battery LOCK switches outward to secure the battery pack on the computer.
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Getting Started >
Using the Battery Pack
22
To remove the battery pack
!
You will lose all unsaved data if you remove the battery pack while your computer is on and not connected to the AC adapter.
1
2
3
Turn off the computer and close the LCD screen lid.
Slide the battery LOCK switches (1) inward.
Slide and hold the battery RELEASE latch (2) inward, put your fingertip underneath the tab (3) on the battery pack, and
lift the battery pack in the direction of the arrow, and then slide it away from the computer.
!
For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance
standard, supplied by Sony for your VAIO computer. Some VAIO computers may only function with a genuine Sony battery pack.
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Getting Started >
Using the Battery Pack
23
Charging the Battery Pack
The battery pack supplied with your computer is not fully charged at the time of delivery.
To charge the battery pack
1
2
Install the battery pack.
Connect the computer to a power source with the AC adapter.
The charge indicator light is on while the battery pack is charging. When the battery pack charges close to the maximum
charge level you selected, the charge indicator turns off.
Charge indicator status
Meaning
Lit in orange
The battery pack is charging.
Blinks along with the green
power indicator
The battery pack is running out of power.
(Normal mode)
Blinks along with the orange
power indicator
The battery pack is running out of power.
(Sleep mode)
Blinks fast in orange
A battery error has occurred due to a failed battery
pack or an unlocked battery pack.
!
Charge the battery pack as described in this manual from your first battery charge.
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Getting Started >
Using the Battery Pack
24
✍
Keep the battery pack in your computer while it is directly connected to an AC power source. The battery pack continues to charge while you are using
the computer.
When the battery pack is running out of power and both the charge and power indicator lights blink, you should either connect the AC adapter to
recharge the battery pack or shut down your computer and install a fully charged battery pack.
Your computer is supplied with a lithium ion battery pack and can be recharged any time. Charging a partially discharged battery pack does not affect
the life of battery.
While some software applications or peripheral devices are in use, your computer may not enter Hibernate mode even when the remaining battery life
becomes short. To avoid loss of data while the computer is running on the battery, you should save your data frequently and manually activate a power
management mode, such as Sleep or Hibernate.
If the battery pack runs out of power while the computer is in Sleep mode, you will lose all unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
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Getting Started >
Using the Battery Pack
25
Checking the Battery Charge Capacity
The battery charge capacity gradually decreases as the number of battery charging increases or the duration of use of the
battery pack extends. To get the most out of the battery pack, check the battery charge capacity and change the battery
settings.
To check the battery charge capacity
1
2
Click Start, All Programs, and VAIO Control Center.
Click Power Management and Battery.
✍
Additionally, you can enable the battery care function to extend the life of the battery pack.
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Getting Started >
Using the Battery Pack
26
Extending the Battery Life
When your computer is running on battery power, you can extend the battery life using the following methods.
❑ Decrease the LCD brightness of your computer screen.
❑ Change the power saving settings on the Power Options. See Using the VAIO Power Management (page 91) for more
information.
❑ Set the wallpaper in Long Battery Life Wallpaper Setting as your desktop background with the VAIO Control Center.
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Getting Started >
Shutting Down Your Computer Safely
27
Shutting Down Your Computer Safely
To avoid losing unsaved data, be sure to shut down your computer properly, as described below.
To shut down your computer
1
2
3
Turn off any peripherals connected to the computer.
Click Start and the Shut down button.
Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off
automatically.
The power indicator light turns off.
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Getting Started >
Using the Power Saving Modes
28
Using the Power Saving Modes
You can take advantage of the power management settings to conserve battery life. In addition to the normal operating mode,
your computer has two distinct power saving modes to suit your preference: Sleep and Hibernate.
!
If you do not intend to use your computer for an extended period of time while it is disconnected from an AC power source, place the computer into
Hibernate mode or turn it off.
If the battery pack runs out of power while your computer is in Sleep mode, you will lose all unsaved data. Going back to the previous work state is
impossible. To avoid loss of data, you should save your data frequently.
Mode
Description
Normal mode
This is the normal state of your computer while it is in use. The green power indicator light is lit while the
computer is in this mode.
Sleep mode
Sleep mode turns off the LCD screen and places the built-in storage device(s) and the CPU into a low power
consumption mode. The orange power indicator light blinks slowly while your computer is in this mode. Your
computer comes out of Sleep mode quicker than out of Hibernate mode. However, Sleep mode uses more
power than Hibernate mode.
Hibernate mode
While your computer is in Hibernate mode, the state of the system is saved on the built-in storage device(s) and
power is turned off. Even when the battery pack runs out of power, no data will be lost. The power indicator light
is unlit while your computer is in this mode.
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Getting Started >
Using the Power Saving Modes
29
Using Sleep Mode
To activate Sleep mode
Click Start, the arrow
next to the Shut down button, and Sleep.
To return to Normal mode
❑ Press any key.
❑ Press the power button on your computer.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically. You will lose all unsaved data.
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Getting Started >
Using the Power Saving Modes
30
Using Hibernate Mode
To activate Hibernate mode
Press the Fn+F12 keys.
Alternatively, you can click Start, the arrow next to the Shut down button, and Hibernate.
!
Do not move your computer before its power indicator light turns off.
To return to Normal mode
Press the power button.
!
If you press and hold the power button for more than four seconds, your computer will turn off automatically.
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Getting Started >
Keeping Your Computer in Optimum Condition
31
Keeping Your Computer in Optimum Condition
Updating Your Computer
Be sure to update your VAIO computer with the following software applications for enhancing your computer's efficiency,
security, and functionality.
The VAIO Update automatically notifies you of new updates available on the Internet, and downloads and installs them on
the computer.
❑ Windows Update
Click Start, All Programs, and Windows Update and then follow the on-screen instructions.
❑ VAIO Update 5
Click Start, All Programs, and VAIO Update 5 and then follow the on-screen instructions.
!
Your computer must be connected to the Internet to download the updates.
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Getting Started >
Keeping Your Computer in Optimum Condition
32
Using the VAIO Care
With the VAIO Care, you can regularly conduct performance checks and tune-ups on your computer to keep it running at an
optimum level. Launch the VAIO Care whenever a problem is found on your computer. The VAIO Care will provide
appropriate measures to solve the problem.
To launch the VAIO Care
❑ On models with the ASSIST button
Press the ASSIST button while your computer is on.
❑ On models without the ASSIST button
Click Start, All Programs, VAIO Care, and VAIO Care.
!
Do not press the ASSIST button while the computer is in Hibernate mode.
✍
See the help file included with the VAIO Care for more information.
On models with the ASSIST button, pressing the ASSIST button while the computer is off launches the VAIO Care Rescue. The VAIO Care Rescue can
be used to recover your computer in case of emergency, for example, when the Windows does not start.
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Using Your VAIO Computer >
Using the Keyboard
34
Using the Keyboard
Your keyboard has additional keys that perform model-specific tasks.
Combinations and Functions with the Fn Key
✍
Some keyboard functions can be used only after the operating system is finished launching.
Combination/Feature
Fn + % (F2): muting
Function
Turns on and off the built-in speakers or the headphones.
Fn + 2 (F3/F4): volume control
Changes the volume level.
To increase the volume, keep pressing the Fn+F4 keys or press the Fn+F4 keys and then the
M or , key.
To decrease the volume, keep pressing the Fn+F3 keys or press the Fn+F3 keys and then the
m or < key.
Fn + 8 (F5/F6): brightness control
Changes the LCD brightness of your computer screen.
To increase lighting intensity, keep pressing the Fn+F6 keys or press the Fn+F6 keys and then
the M or , key.
To decrease lighting intensity, keep pressing the Fn+F5 keys or press the Fn+F5 keys and then
the m or < key.
Switches the display output between your computer screen and an external display. Press the
Enter key to select the display output.
Fn +
/T (F7): display output
!
If you disconnect a display cable from your computer while an external display is selected as the display
output destination, the computer screen goes blank. In such a case, press the F7 key twice while holding
down the Fn key, and then press the Enter key to switch the display output to the computer screen.
Use of multiple monitors may not be supported depending on the connected external display.
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Using Your VAIO Computer >
Using the Keyboard
35
Combination/Feature
Function
Changes the size of an image or a document displayed on some software.
To make the view look smaller and further away (zoom out), press the Fn+F9 keys.
To make the view look bigger and closer (zoom in), press the Fn+F10 keys.
See the help file included with the VAIO Control Center for more information.
Fn +
/
(F9/F10): zooming
Provides the lowest level of power consumption. When you execute this command, the states
of the system and the connected peripheral devices are saved to the built-in storage device and
the system power is turned off. To return the system to its original state, use the power button
to turn on the power.
Fn +
(F12): hibernation
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Using Your VAIO Computer >
Using the Touch Pad
36
Using the Touch Pad
You can point to, select, drag, and scroll objects on the screen using the touch pad.
Action
Point
Description
Slide your finger on the touch pad (1) to place the pointer (2) on an item or object.
Press the left button (3) once.
Click
Double-click
Right-click
Drag
Press the left button twice in a row.
Press the right button (4) once. With many applications, this action displays a context-sensitive shortcut menu (if any).
Slide your finger on the touch pad while pressing the left button.
Scroll
Slide your finger along the right edge of the touch pad to scroll vertically. Slide your finger along the bottom edge to scroll
horizontally. Once vertical or horizontal scrolling is engaged, you can move your finger in circles on the touch pad to
keep scrolling without taking the finger off the touch pad (the scroll function is available only with applications that
support a touch pad scroll feature).
Flick
Slide two fingers linearly in quick motion on the touch pad. On web browser software or image viewer software, you can
flick left to move backward and flick right to move forward.
Pinch
With some software applications, you can pinch on the touch pad with two fingers for zooming. Pinch open to zoom in
or pinch close to zoom out.
✍
You can disable/enable the touch pad while a mouse is connected to your computer. To change the touch pad settings, use the VAIO Control Center.
!
Be sure to connect a mouse before disabling the touch pad. If you disable the touch pad before connecting a mouse, you will be able to use only the
keyboard for pointer operations.
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Using Your VAIO Computer >
Using the Built-in Camera
37
Using the Built-in Camera
Your computer is equipped with a built-in MOTION EYE camera.
With the communication software, such as the Skype, you can make a video call through the Internet.
✍
Turning on the computer activates the built-in camera.
Video calls are possible with the appropriate software.
!
Launching or exiting your instant messaging or video editing software does not activate or deactivate the built-in camera.
Do not place your computer into Sleep or Hibernate mode while you are using the built-in camera.
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Using Your VAIO Computer >
Using "Memory Stick"
38
Using "Memory Stick"
"Memory Stick" is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing
digital data with compatible products, such as digital cameras, mobile phones, and other devices. Because it is removable,
it can be used for external data storage.
Before You Use "Memory Stick"
The "Memory Stick Duo" slot on your computer can accommodate the following sizes and types of media:
❑ "Memory Stick Duo"
❑ "Memory Stick PRO Duo"
❑ "Memory Stick PRO-HG Duo"
!
Your computer supports only Duo-size "Memory stick", and does not support standard-size "Memory Stick".
For the latest information about "Memory Stick", visit [memorystick.com] at http://www.memorystick.com/en/.
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Using Your VAIO Computer >
Using "Memory Stick"
40
3
Carefully slide "Memory Stick" into the slot until it clicks into place.
Do not force the media into the slot.
✍
If "Memory Stick" does not go into the slot easily, remove it gently and verify you are inserting it in the proper direction.
When you insert "Memory Stick" into the slot for the first time, you may be prompted to install driver software. If prompted, follow the on-screen
instructions to install the software.
"Memory Stick" is automatically detected by your system and the contents of "Memory Stick" are displayed. If nothing appears on the desktop, click
Start, Computer, and double-click the "Memory Stick" icon.
The "Memory Stick" icon will appear in the Computer window after you insert "Memory Stick" into the slot.
!
Before using "Memory Stick Micro" ("M2"), be sure to insert it into an "M2" Duo adaptor. If you insert the media directly into the "Memory Stick Duo"
slot without the adaptor, you may not be able to remove it from the slot.
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Using Your VAIO Computer >
Using "Memory Stick"
41
To remove "Memory Stick"
!
Do not remove "Memory Stick" while the Media Access indicator light is lit. If you do, you may lose data. Large volumes of data may take time to load,
so make sure the indicator light is unlit before removing "Memory Stick".
1
2
3
Locate the "Memory Stick Duo" slot.
Check that the Media Access indicator light is unlit.
Push in "Memory Stick" toward the computer and release.
"Memory Stick" ejects.
4
Pull "Memory Stick" out of the slot.
!
Be sure to remove "Memory Stick" gently, or it may pop out unexpectedly.
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Using Your VAIO Computer >
Using "Memory Stick"
42
Formatting "Memory Stick"
To format "Memory Stick"
"Memory Stick" is formatted by default and is ready for use.
If you want to reformat the media with your computer, follow these steps.
!
Be sure to use the device that is designed to format the media and supports "Memory Stick" when formatting the media.
Formatting "Memory Stick" erases the entire data stored on the media. Before formatting the media, make sure that it does not contain your valuable
data.
Do not remove "Memory Stick" from the slot while formatting. This could cause a malfunction.
Locate the "Memory Stick Duo" slot.
1
2
3
4
5
Carefully slide "Memory Stick" into the slot until it clicks into place.
Click Start and Computer.
Right-click the "Memory Stick" icon and select Format.
Click Restore device defaults.
!
The size of the allocation unit and file system may change.
Do not select NTFS from the File system drop-down list as it may cause a malfunction.
✍
The formatting process will be completed more quickly if you select Quick Format in Format options.
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Using Your VAIO Computer >
Using "Memory Stick"
44
Notes on Using "Memory Stick"
❑ Your computer has been tested and found compatible with Sony branded "Memory Stick" with capacity of up to 32 GB
that are available as of January 2010. However, not all "Memory Stick" are guaranteed of compatibility.
❑ Be sure to hold "Memory Stick" with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force "Memory Stick" into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing "Memory Stick" from the slot. Do not force it in or out of the slot.
❑ Inserting "Memory Stick" with multiple conversion adaptors is not guaranteed of compatibility.
❑ "MagicGate" is the general name of the copyright protection technology developed by Sony. Use "Memory Stick" with the
"MagicGate" logo to take advantage of this technology.
❑ Except for your personal use, it is against the copyright law to use any audio and/or image data you recorded without prior
consent from the respective copyright holders. Accordingly, "Memory Stick" with such copyrighted data can be used only
within the law.
❑ Do not insert more than one "Memory Stick" into the slot. Improper insertion of the media may damage both your
computer and the media.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
45
Using Other Modules / Memory Cards
Using the SD Memory Card
Your computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras,
camcorders, music players, and other audio/video devices.
Before you use the SD memory card
The SD memory card slot on your computer can accommodate the following memory cards:
❑ SD memory card
❑ SDHC memory card
For the latest information on compatible memory cards, see Finding More about Your VAIO Computer (page 5) to visit the
appropriate support web site.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
46
To insert an SD memory card
1
2
3
Locate the SD memory card slot.
Hold the SD memory card with the arrow pointing toward the slot.
Carefully slide the SD memory card into the slot until it clicks into place.
Do not force the card into the slot.
✍
When you insert the SD memory card into the slot for the first time, you may be prompted to install driver software. If prompted, follow the on-screen
instructions to install the software.
The SD memory card icon will appear in the Computer window after you insert the card into the slot.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
47
To remove an SD memory card
1
2
3
Locate the SD memory card slot.
Check that the Media Access indicator light is unlit.
Push in the SD memory card toward the computer and release.
The SD memory card ejects.
4
Pull the SD memory card out of the slot.
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Using Your VAIO Computer >
Using Other Modules / Memory Cards
48
Notes on Using Memory Cards
General notes on using the memory card
❑ Be sure to use memory cards that are compliant with the standards supported by your computer.
❑ Be sure to hold the memory card with the arrow pointing in the correct direction as you insert it into the slot. To avoid
damaging your computer or the media, do not force the memory card into the slot if you cannot insert it smoothly.
❑ Use care when inserting or removing the memory card from the slot. Do not force it in or out of the slot.
❑ Do not remove the memory card while the media access indicator light is lit. If you do, you may lose data.
❑ Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot. An
incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage
to your computer.
Notes on using the SD memory card
❑ Your computer has been tested and found compatible only with major memory cards available as of January 2010.
However, not all memory cards are guaranteed of compatibility.
❑ SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested
and found compatible with your computer.
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Using Your VAIO Computer >
Using the Internet
49
Using the Internet
Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for
connecting your computer to the Internet.
The following types of Internet connection services may be available from your ISP:
❑ Fiber to the Home (FTTH)
❑ Digital Subscriber Line (DSL)
❑ Cable modem
❑ Satellite
❑ Dial-up
For detailed information on devices required for Internet access and how to connect your computer to the Internet, ask your
ISP.
✍
To connect your computer to the Internet using the wireless LAN function, you need to set up the wireless LAN network. See Using the Wireless LAN
(page 51) for more information.
!
When you connect your computer to the Internet, be sure to take appropriate security measures to protect the computer against online threats.
Depending on the service contract with your ISP, you may need to connect an external modem device, for example a USB telephone modem, a DSL
modem, or a cable modem, to your computer to connect to the Internet. For detailed instructions on connection setups and modem configuration, see
the manual that came with your modem.
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Using Your VAIO Computer >
Using the Network (LAN)
50
Using the Network (LAN)
You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable. Connect one end
of a LAN cable (not supplied) to the network (LAN) port on the computer and the other end to your network. For detailed
settings and devices required for LAN access, ask your network administrator.
!
You need to unfold the tilt feet before using the network (LAN) port on your computer.
✍
You can connect your computer to any network without changing the default settings.
!
Do not plug a telephone cable into the network (LAN) port on your computer.
If the network (LAN) port is connected to one of the telephone lines mentioned below, high electric current to the port may cause damage, overheating,
or fire.
- Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone)
- Public telephone subscriber line
- Private branch exchange (PBX)
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Using Your VAIO Computer >
Using the Wireless LAN
51
Using the Wireless LAN
The Wireless LAN (WLAN) allows your computer to connect to a network through a wireless connection.
The WLAN uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used.
See the specifications to find out about the configuration of your computer.
WLAN standard
IEEE 802.11a
Frequency band
5 GHz
Remarks
-
IEEE 802.11b/g
2.4 GHz
The IEEE 802.11g standard provides higher-speed communications than the IEEE 802.11b
standard.
IEEE 802.11n
5 GHz/2.4 GHz
On models compliant with the IEEE 802.11b/g/n standard, only the 2.4 GHz band can be used.
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Using Your VAIO Computer >
Using the Wireless LAN
52
Notes on Using the Wireless LAN Function
General notes on using the wireless LAN function
❑ In some countries or regions, using WLAN products may be restricted by the local regulations (e.g. limited number of
channels).
❑ The IEEE 802.11a standard and the IEEE 802.11n standard are not available on ad-hoc networks.
❑ The 2.4 GHz band, with which wireless LAN devices work, is used by various devices. Although the wireless LAN devices
use the technology to minimize radio interference from other devices that use the same band, such radio interference may
cause slower communication speeds and narrower communication ranges or communication failures.
❑ The communication speed and range may vary depending on the following conditions:
❑ Distance between communication devices
❑ Existence of obstacles between devices
❑ Device configuration
❑ Radio conditions
❑ Ambient environment that includes existence of walls and materials of such walls
❑ Software in use
❑ Communications may be cut off depending on radio conditions.
❑ Actual communication speed may not be as fast as the one displayed on your computer.
❑ Deploying WLAN products compliant with different standards that use the same band on the same wireless network may
reduce the communication speed due to radio interference. Taking this into consideration, WLAN products are designed
to reduce the communication speed to ensure communications with another WLAN product if it is compliant with a
different standard that uses the same band. When the communication speed is not as fast as expected, changing the
wireless channel on the access point may increase the communication speed.
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Using Your VAIO Computer >
Using the Wireless LAN
53
Note on the data encryption
The WLAN standard includes the encryption methods: Wired Equivalent Privacy (WEP), which is a security protocol, Wi-Fi
Protected Access 2 (WPA2), and Wi-Fi Protected Access (WPA). Proposed jointly by the IEEE and Wi-Fi Alliance, both WPA2
and WPA are specifications of standards based on interoperable security enhancements that increase the level of data
protection and access control for existing Wi-Fi networks. WPA is designed to be forward compatible with the IEEE 802.11i
specification. It utilizes the enhanced data encryption Temporal Key Integrity Protocol (TKIP) in addition to user authentication
using 802.1X and Extensible Authentication Protocol (EAP). Data encryption protects the vulnerable wireless link between
clients and access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as:
password protection, end-to-end encryption, virtual private networks, and authentication. WPA2, the second generation of
WPA, provides stronger data protection and network access control and is also designed to secure all versions of 802.11
devices, including 802.11b, 802.11a, 802.11g, and 802.11n standards, multi-band and multi-mode. In addition, based on the
ratified IEEE 802.11i standard, WPA2 provides government grade security by implementing the National Institute of
Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2
is backward compatible with WPA.
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Using Your VAIO Computer >
Using the Wireless LAN
54
Starting Wireless LAN Communications
You first need to establish wireless LAN communications between your computer and an access point (not supplied). See
Windows Help and Support for more information.
!
For details on how to select the channel that will be used by the access point, see the manual that came with your access point.
To start wireless LAN communications
1
Make sure an access point is set up.
See the manual that came with your access point for more information.
2
3
4
Turn on the WIRELESS switch.
Click the VAIO Smart Network icon on the taskbar.
Click the switch next to your desired wireless option(s) to toggle it to On in the VAIO Smart Network window.
Make sure the WIRELESS indicator light turns on.
5
6
Click
or
on the taskbar.
Select the desired access point and click Connect.
✍
For WPA-PSK or WPA2-PSK authentication, you must enter a passphrase. The passphrase is case sensitive and must be a text string between 8 and
63 characters in length or a hexadecimal string of 64 characters.
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Using Your VAIO Computer >
Using the Wireless LAN
55
Stopping Wireless LAN Communications
To stop wireless LAN communications
Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window.
!
Turning off the wireless LAN function while accessing remote documents, files, or resources may result in data loss.
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Using Your VAIO Computer >
Using the Wireless WAN
56
Using the Wireless WAN
Using the wireless WAN (WWAN) allows your computer to connect to the Internet through the wireless network wherever
there is the mobile phone coverage.
The WWAN may not be available in some countries or regions.
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
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Using Your VAIO Computer >
Using the Wireless WAN
57
Inserting a SIM Card
To use the wireless WAN function, you first need to insert a SIM card into the SIM card slot on your computer. Your SIM card
is contained within a base plate, about the size of a credit card.
✍
Depending on your country and model, you might receive an offer from the VAIO selected telecom operator. In that case the SIM card is either in the
operator SIM pack inside the carton box or already inserted in the SIM card slot. If the SIM card is not provided with your computer, you can purchase
one from your preferred telecom operator.
To insert a SIM card
1
2
Turn off your computer.
Remove the battery pack from the computer.
✍
3
Remove the SIM card (1) by pushing it out from the base plate.
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Using Your VAIO Computer >
Using the Wireless WAN
58
4
Insert the SIM card into the SIM card slot with its printed circuit side up.
!
Do not touch the printed circuit on the SIM card. Be sure to hold your computer firmly before inserting or removing the card.
Do not damage the SIM card in any way, either by bending or exerting pressure on the card.
5
Reinstall the battery pack.
!
Make sure the battery pack is installed properly.
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Using Your VAIO Computer >
Using the Wireless WAN
59
Starting the Wireless WAN Communications
To start the wireless WAN communications
1
2
3
4
Turn on the WIRELESS switch.
Click the VAIO Smart Network icon on the taskbar.
In the VAIO Smart Network window, make sure that the switch next to Wireless WAN is On.
Click the down arrow button next to the Wireless WAN switch and the Connect button to launch your connection manager
software or the preinstalled software from a telecom operator depending on your model or country.
5
6
Enter your PIN code when prompted.
Click Connect.
For more information on how to use the wireless WAN function, see the help file included with the VAIO Smart Network or
your telecom operator's documentation.
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Using Your VAIO Computer >
Using the Bluetooth Function
60
Using the Bluetooth Function
You can establish wireless communications between your computer and other Bluetooth® devices such as another computer
or a mobile phone. You can transfer data between these devices without cables at a range of up to 10 meters in an open area.
Bluetooth Security
The Bluetooth wireless technology has an authentication function, which allows you to determine with whom you choose to
communicate. With the authentication function, you can prevent any anonymous Bluetooth devices from accessing your
computer.
The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be
determined for both devices to be registered. Once a device is registered, there is no need to re-enter the passkey.
✍
The passkey can be different each time, but must be the same at both ends.
For certain devices, such as a mouse, no passkey can be entered.
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Using Your VAIO Computer >
Using the Bluetooth Function
61
Communicating with Another Bluetooth Device
You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a
mouse, or a digital camera without the use of any cables.
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Using Your VAIO Computer >
Using the Bluetooth Function
62
To communicate with another Bluetooth device
To communicate with another Bluetooth device, you first need to set up the Bluetooth function. For setting up and using the
Bluetooth function, search Windows Help and Support for Bluetooth information.
1
2
3
Turn on the WIRELESS switch.
Click the VAIO Smart Network icon on the taskbar.
Click the switch next to Bluetooth to toggle it to On in the VAIO Smart Network window.
Make sure the WIRELESS indicator light turns on.
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Using Your VAIO Computer >
Using the Bluetooth Function
63
Stopping Bluetooth Communications
To stop Bluetooth communications
1
2
Turn off the Bluetooth device that is communicating with your computer.
Click the switch next to Bluetooth to toggle it to Off in the VAIO Smart Network window.
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Using Your VAIO Computer >
Using the Bluetooth Function
64
Notes on Using the Bluetooth Function
❑ The data transfer rate varies, depending on the following conditions:
❑ Obstacles, such as walls, located between devices
❑ Distance between devices
❑ Material used in walls
❑ Proximity to microwaves and cordless telephones
❑ Radio frequency interference and other environmental conditions
❑ Device configuration
❑ Type of software application
❑ Type of operating system
❑ Use of both wireless LAN and Bluetooth functions at the same time on your computer
❑ Size of file being exchanged
❑ Large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and
electromagnetic interference in the environment.
❑ All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if
standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange may
not be possible in all situations.
❑ Video and audio may not be synchronized if you play videos on your computer with audio output from a connected
Bluetooth device. This is a frequent occurrence with Bluetooth technology and does not indicate a malfunction.
❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Although
Bluetooth devices use the technology to minimize radio interference from other devices that use the same band, such
radio interference may cause slower communication speeds and shorter distances or communication failures.
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Using Your VAIO Computer >
Using the Bluetooth Function
65
❑ The Bluetooth function may not work with other devices, depending on the manufacturer or the software version employed
by the manufacturer.
❑ Connecting multiple Bluetooth devices to your computer may cause channel congestion, resulting in poor performance
of the devices. This is normal with Bluetooth technology and does not indicate a malfunction.
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Using Peripheral Devices >
Connecting an Optical Disc Drive
67
Connecting an Optical Disc Drive
To use optical disc media with your computer, connect an external optical disc drive (not supplied) to your computer.
Connecting an Optical Disc Drive
!
Be sure to connect an external optical disc drive to your computer before launching any preinstalled disc operation program.
Be sure to connect an external optical disc drive to an AC power source before using the drive. Your computer only supports optical disc drives that
run on the power directly supplied from an AC power source.
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Using Peripheral Devices >
Connecting an Optical Disc Drive
68
To connect an optical disc drive
1
Connect your external optical disc drive to an AC outlet (1).
2
3
Choose the USB port (2) you prefer to use.
Plug one end of a USB cable (3) into the USB port, and the other end to the optical disc drive.
✍
See the manual that came with your external optical disc drive for detailed instructions on connecting the USB cable to the drive.
Disconnecting the drive while the computer is in a power saving mode (Sleep or Hibernate) may cause the computer to malfunction.
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Using Peripheral Devices >
Connecting External Speakers or Headphones
69
Connecting External Speakers or Headphones
You can connect external sound output devices (not supplied), such as speakers or headphones, to your computer.
To connect external speakers
✍
Make sure your speakers are designed for computer use.
!
Turn down the volume of the speakers before you turn them on.
Connect external speakers (1) to the headphones jack (2) i with a speaker cable (3) (not supplied).
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Using Peripheral Devices >
Connecting an External Display
70
Connecting an External Display
Some features and options in this section may not be available on your computer.
Connecting a Computer Display or a Projector
You can connect an external display, such as a computer display or a projector, to your computer.
!
You need to unfold the tilt feet before using the monitor port on your computer.
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Using Peripheral Devices >
Connecting an External Display
71
To connect a computer display or a projector
1
2
3
Plug the power cord (1) of your external display or the projector into an AC outlet.
Connect the external display or the projector to the monitor port (2) on the computer with a display cable (3).
✍
If necessary, connect the headphones jack on the projector and the headphones jack (4) i on the computer with a speaker cable (5).
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Using Peripheral Devices >
Selecting Display Modes
72
Selecting Display Modes
When an external display is connected, you can select either your computer screen or the connected display to use as the
primary monitor.
!
You need to unfold the tilt feet before using the monitor port on your computer.
✍
You may not be able to display the same content on your computer screen and the external display or projector at the same time, depending on the
type of your external display or projector.
Turn on the external display before turning on your computer.
To select a display mode with the Fn+F7 keys
You can select a display mode with the Fn+F7 keys. See Combinations and Functions with the Fn Key (page 34) for more
information.
To select a display mode from the display settings
1
2
Right-click on the desktop and select Screen resolution.
Click the drop-down list next to Multiple Displays, select your desired setting, and then click OK.
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Using Peripheral Devices >
Using the Multiple Monitors Function
73
Using the Multiple Monitors Function
The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you
have an external display connected to the monitor port, your computer screen and the external display can function as a
single desktop.
You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window
or a toolbar, from one display to the other.
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Using Peripheral Devices >
Using the Multiple Monitors Function
74
To use the Multiple Monitors function
!
You need to unfold the tilt feet before using the monitor port on your computer.
✍
Your external display may not support the Multiple Monitors function.
Certain software applications may not be compatible with Multiple Monitors settings.
Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function, or the computer may not
return to Normal mode.
If you set different colors on each display, do not expand a single window across two displays, or your software may not work properly.
Right-click on the desktop and select Screen resolution.
1
2
Click the drop-down list next to Multiple Displays, select Extend these displays, and then click OK.
✍
You can set the display colors and resolution for each display and customize the Multiple Monitors function.
Set fewer colors or a lower resolution for each display.
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Using Peripheral Devices >
Connecting a USB Device
75
Connecting a USB Device
You can connect a Universal Serial Bus (USB) device, such as a mouse, a floppy disk drive, a speaker, or a printer, to your
computer.
To connect a USB device
1
2
Choose the USB port (1) you prefer to use.
Plug the USB device cable (2) into the USB port.
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Using Peripheral Devices >
Connecting a USB Device
76
Notes on connecting a USB device
❑ You may need to install the driver software supplied with your USB device before use. See the manual that came with the
USB device for more information.
❑ Be sure to use a USB printer compatible with your version of Windows to print documents.
❑ For information on how to remove a USB device, see the manual that came with the device.
❑ To protect your computer and/or USB devices from damage, observe the following:
❑ When moving the computer with USB devices connected, avoid exposing the USB ports to shock or impact.
❑ Do not put the computer into a bag or carrying case when it has USB devices connected.
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Customizing Your VAIO Computer >
77
Customizing Your VAIO Computer
This section briefly describes how to change the main settings of your VAIO computer. Among other things, you will learn
how to use and customize the look of your Sony software and utilities.
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Customizing Your VAIO Computer >
Setting the Password
78
Setting the Password
Setting the password allows you to protect your computer from unauthorized access by making the user enter the password
when the computer is turned on or returns to Normal mode from Sleep mode or Hibernate mode.
!
Do not to forget your password. Write down the password and keep it in a secure place.
Type of Password
Description
Power-on password
You can use BIOS functions to set two types of passwords:
- Machine password: Allows users with administrative rights to change all the setup options in the BIOS setup
screen, as well as to start the computer.
- User password: Allows the standard users to change some of the BIOS setup options, as well as to start the
computer. To set the user password, you must first set the machine password.
✍
Entry of the power-on password will be prompted after the VAIO logo appears to start your computer.
!
If you forget the machine password, the password needs to be reset and a fee will be charged. To reset the password,
contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
You can reset the user password at the BIOS setup screen by entering the machine password.
Windows password
Allows users to log onto your computer and protect each user account with its own password.
✍
Entry of the Windows password will be prompted after you select your user account.
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Customizing Your VAIO Computer >
Setting the Password
79
Type of Password
Description
Hard disk password
Provides additional security for the data stored on your built-in storage device. Even if the password-protected
built-in storage device is removed from your computer and is installed in another computer, other users will
not be able to access the data without knowing the password.
✍
Entry of the hard disk password will be prompted along with the power-on password (if set), after the VAIO logo appears
to start your computer.
!
If you forget the hard disk password or the keyboard fails, which is critical to password entry, no bypass is possible and
the data stored on the built-in storage device will not be accessible. There is NO RESET of this password. You will have to
replace the built-in storage device at your own expense and lose all the data originally stored on the device.
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Customizing Your VAIO Computer >
Setting the Password
80
Setting the Power-on Password
To add the power-on password (machine password)
1
2
3
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters long (including spaces).
4
5
6
Select Password when Power On under Security and press the Enter key.
Change the setting from Disabled to Enabled.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
81
To add the power-on password (user password)
!
Make sure you set the machine password before setting the user password.
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
2
3
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
4
5
On the password entry screen, enter the password twice and press the Enter key.
The password can be up to 32 alphanumeric characters long (including spaces).
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
82
To change or remove the power-on password (machine password)
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
2
3
Enter the machine password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the
Enter key.
4
5
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
83
To change or remove the power-on password (user password)
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
2
3
Enter the user password and press the Enter key.
Press the < or , key to select Security to display the Security tab, select Set User Password, and then press the
Enter key.
4
5
On the password entry screen, enter the current password once and a new password twice, and then press the Enter key.
To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter
key.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
84
Setting the Windows Password
To add the Windows password
1
2
3
4
5
6
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Create a password for your account under Make changes to your user account.
In the New password and Confirm new password fields, enter the password for your account.
Click Create password.
✍
See Windows Help and Support for more information on the Windows password.
To change the Windows password
1
2
3
4
5
6
7
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Change your password.
In the Current password field, enter your current password.
In the New password and Confirm new password fields, enter a new password.
Click Change password.
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Customizing Your VAIO Computer >
Setting the Password
85
To remove the Windows password
1
2
3
4
5
6
Click Start and Control Panel.
Click User Accounts and Family Safety or User Accounts.
Click User Accounts.
Click Remove your password.
In the Current password field, enter the current password that you want to remove.
Click Remove password.
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Customizing Your VAIO Computer >
Setting the Password
86
Setting the Hard Disk Password
To add the hard disk password
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
✍
If you have set the power-on password, enter your power-on password.
2
Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The Hard Disk Password entry screen appears.
3
4
5
Select Enter Master and User Passwords and press the Enter key.
Select Continue on the warning screen and press the Enter key.
Enter the master password twice and press the Enter key.
The password should be up to 32 alphanumeric characters long (including spaces).
6
Enter the user password twice and press the Enter key.
The password should be up to 32 alphanumeric characters long (including spaces).
7
8
9
At the confirmation prompt, press the Enter key.
Press the Esc key and then the < or , key to select the Exit tab.
Press the M or m key to select Exit Setup and press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
87
To change the hard disk password
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
✍
If you have set the power-on password, enter your power-on password.
2
Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The Hard Disk Password entry screen appears.
3
4
5
6
7
8
Select Change Master Password or Change User Password and press the Enter key.
Enter the current password once and then a new password twice.
Press the Enter key.
Press the Enter key when the success message appears.
Press the Esc key and then the < or , key to select the Exit tab.
Press the M or m key to select Exit Setup and press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Setting the Password
88
To remove the hard disk password
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
✍
If you have set the power-on password, enter your power-on password.
2
Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the
Enter key.
The Hard Disk Password entry screen appears.
3
4
5
6
7
8
Select Enter Master and User Passwords and press the Enter key.
Enter the current password for Enter Current Hard Disk Master Password and press the Enter key.
Press the Enter key without entering any letter for the remaining fields.
Press the Enter key when the success message appears.
Press the Esc key and then the < or , key to select the Exit tab.
Press the M or m key to select Exit Setup and press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Using Intel(R) VT
89
Using Intel(R) VT
Intel(R) Virtualization Technology (VT) allows you to use hardware virtualization software for enhancing your computer's
performance.
!
Intel VT may not be available depending on the CPU installed on your computer.
For information on virtualization and how to use hardware virtualization software, contact the software publisher.
To enable Intel VT
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
2
3
Press the < or , key to select Advanced.
Press the M or m key to select Intel(R) Virtualization Technology or Intel(R) VT, press the Enter key, select Enabled,
and press the Enter key.
!
If the Advanced tab is not displayed in the BIOS setup window or you cannot select Intel(R) Virtualization Technology, Intel VT is not available on the
computer.
4
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
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Customizing Your VAIO Computer >
Using the VAIO Control Center
90
Using the VAIO Control Center
The VAIO Control Center utility allows you to access system information and to specify preferences for system behavior.
To use the VAIO Control Center
1
2
3
Click Start, All Programs, and VAIO Control Center.
Select your desired control item and change the settings.
Once finished, click OK.
The setting of the desired item is changed.
✍
For more information about each option, see the help file included with the VAIO Control Center.
Some of the control items will not be visible if you open the VAIO Control Center as a standard user.
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Customizing Your VAIO Computer >
Using the VAIO Power Management
91
Using the VAIO Power Management
Power management helps you set up power plans for running on AC or battery power to suit your requirements for power
consumption.
The VAIO Power Management function is added to the Windows Power Options. With this software application, you can
enhance the Windows power management functions to ensure better operation of your computer and longer battery life.
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Customizing Your VAIO Computer >
Using the VAIO Power Management
92
Selecting a Power Plan
When you start the computer, a power status icon appears on the taskbar. This icon indicates what kind of power source you
are currently using. Click this icon to display the window that shows your power status.
To select a power plan
1
2
Right-click the power status icon on the taskbar and select Power Options.
Select your desired power plan.
!
With the default settings, the Power saver power plan disables the network (LAN) port while the computer is running on battery power. To use the
network (LAN) port with the Power saver power plan, follow the steps in To change the power plan settings below and select Enable for the network
(LAN) port on the VAIO Power Management tab.
To change the power plan settings
1
2
3
4
Click Change plan settings on the right of your desired power plan in the Power Options window.
Change the Sleep mode and display settings as needed.
If you need to change the advanced settings, click Change advanced power settings and go to step 3.
Otherwise, click Save changes.
Click the VAIO Power Management tab.
Change the settings for each item.
Click OK.
✍
You can check the current power plan settings with the VAIO Power Management Viewer in the VAIO Control Center.
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Precautions >
Safety Information
94
Safety Information
Computer
❑ Use your computer on a solid, stable surface.
❑ Provide adequate air circulation to prevent internal overheating. Do not place your computer on porous surfaces such as
rugs, blankets, couches, beds, or near draperies that may block its air vents.
❑ It is recommended that you do not use your computer directly on your lap. The temperature of the base of the unit may
rise during normal operation and over time could result in discomfort or burns.
❑ Use only specified peripheral equipment and interface cables.
Power Source
❑ Do not place the AC adapter in contact with your skin. Remove the AC adapter away from your body if it becomes warm
and causes discomfort.
❑ Do not place heavy objects on the power cord, or this could cause a fire.
❑ To disconnect the power cord, pull it out by holding the plug. Never pull the cord itself.
❑ Unplug your computer from the AC outlet if you are not planning to use the computer for an extended period of time.
❑ When the AC adapter is not used, unplug it from the AC outlet.
❑ Make sure that an AC outlet is easily accessible.
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Precautions >
Safety Information
95
Battery Pack
❑ Do not leave battery packs in temperatures above 60°C, such as in a car parked in the sun or under direct sunlight.
❑ For your safety, it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that
meet the quality assurance standard, supplied by Sony for your VAIO computer. Some VAIO computers may only function
with a genuine Sony battery pack.
❑ Keep the battery pack away from all sources of heat.
❑ Keep the battery pack dry.
❑ Do not open or try to disassemble the battery pack.
❑ Do not expose the battery pack to any mechanical shock, such as caused by dropping it on a hard surface.
❑ If you are not using your computer for an extended period of time, remove the battery pack from the computer to prevent
damage to the battery pack.
❑ If you have not used the battery pack for a considerable amount of time, the remaining battery life may become short.
This is normal and does not indicate a malfunction. The battery pack will gradually discharge over time even while not in
use. Connect the AC adapter to your computer and recharge the battery pack before using the computer again.
Headphones
❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic
hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at
pedestrian crossings.
❑ Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud
and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use.
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Precautions >
Care and Maintenance Information
97
Care and Maintenance Information
Computer
❑ Clean the cabinet with a soft, dry or lightly moistened cloth with a mild detergent solution. Do not use an abrasive pad,
scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer.
❑ Make sure you unplug the AC adapter and remove the battery pack before cleaning your computer.
LCD Screen
❑ Use a soft, dry cloth to wipe the surface of the LCD screen. Rubbing the surface could damage the screen.
❑ To protect the LCD screen and keyboard from damage, for example in the case of carrying the computer, spread out the
cleaning cloth with no wrinkles on the keyboard before closing the LCD screen lid.
Built-in Camera
Clean the lens protection cover of the built-in camera with a blower brush or a soft brush. If the cover is extremely dirty, wipe
it off with a soft dry cloth. Do not rub the cover, as it is sensitive to pressure.
Discs
❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol,
commercially available cleaners, or anti-static spray) which may cause damage to the disc.
❑ For normal cleaning, hold the disc by its edges and use a soft cloth to wipe the surface from the center out.
❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from
the center out. Wipe off any remaining moisture with a dry soft cloth.
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Precautions >
Handling Your Computer
98
Handling Your Computer
❑ If you drop a solid object or any liquid onto your computer, shut down the computer, unplug it, and remove the battery
pack. You may want to have the computer checked by qualified personnel before operating it again.
❑ Do not drop your computer or place any objects on top of the computer.
❑ Do not place your computer in a location subject to:
❑ Heat sources, such as radiators or air ducts
❑ Direct sunlight
❑ Excessive dust
❑ Moisture or rain
❑ Mechanical vibration or shock
❑ Strong magnets or speakers that are not magnetically shielded
❑ Ambient temperature of more than 35°C or less than 5°C
❑ High humidity
❑ Do not place electronic equipment near your computer. The electromagnetic field of the equipment may cause the
computer to malfunction.
❑ Do not use your computer without installing the battery pack as it may cause the computer to malfunction.
❑ Your computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs, move
the computer a suitable distance away from the radio or TV.
❑ Do not use cut or damaged connection cables.
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Precautions >
Handling Your Computer
99
❑ If your computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In
such a case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and
contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your
❑ To avoid losing data when your computer is damaged, back up your data regularly.
❑ Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer. The LCD
screen may be sensitive to pressure or added stress, and exerting pressure may damage the screen or cause it to
malfunction. To open the computer, hold the base with one hand and gently lift the LCD screen lid with the other. To carry
the computer with the lid open, be sure to hold the computer with both hands.
❑ Use a carrying case specially designed to carry your computer.
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Precautions >
Handling the LCD Screen
100
Handling the LCD Screen
❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be sure to block direct sunlight when
using your computer near a window.
❑ Do not scratch the surface of the LCD screen or exert pressure on it. This could cause a damage.
❑ Using your computer in low temperature conditions may produce a residual image on the LCD screen. This does not
indicate a malfunction. When the computer returns to normal temperature, the screen returns to normal.
❑ A residual image may appear on the LCD screen if the same image is displayed for an extended period of time. The
residual image disappears after a while. You can use a screen saver to prevent residual images.
❑ The LCD screen becomes warm during operation. This is normal and does not indicate a malfunction.
❑ The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright
points (red, blue, or green) that continuously appear on the LCD screen. This is a normal result of the manufacturing
process and does not indicate a malfunction.
❑ Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options
available for selection, as this may make your computer unstable. Sony assumes no liability for any malfunctions arising
from changes to the settings.
❑ Do not exert pressure on the LCD screen lid with the lid closed as it may scratch the LCD screen or soil it.
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Precautions >
Using the Power Source
101
Using the Power Source
See the specifications to find out about the configuration of your computer.
❑ Do not share an AC outlet with other power-consuming equipment, such as a photocopier or a shredder.
❑ You can purchase a power strip with a surge protector. This device helps prevent damage to your computer caused by
sudden power surges, in an electrical storm, for example.
❑ Use the AC adapter supplied with your computer or genuine Sony products. Do not use any other AC adapter as it may
cause a malfunction.
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Precautions >
Handling the Built-in Camera
102
Handling the Built-in Camera
❑ Do not touch the lens protection cover of the built-in camera, as it may cause scratches on the cover and such scratches
will appear on the captured images.
❑ Do not let the direct sunlight get into the lens of the built-in camera regardless of your computer's power state, as it may
cause the camera to malfunction.
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Precautions >
Handling Discs
103
Handling Discs
❑ Fingerprints and dust on the surface of a disc may cause read errors. Be sure to hold the disc by its edges and central
hole, as shown below:
❑ Never affix an adhesive label to a disc. This will affect the use of the disc and may result in irreparable damage.
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Precautions >
Using the Battery Pack
104
Using the Battery Pack
❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures.
❑ Charge battery packs at temperatures between 10°C to 30°C. Lower temperatures require longer charging time.
❑ While the battery pack is in use or being charged, heat builds up in the battery pack. This is normal and is not cause for
concern.
❑ You do not need to discharge the battery pack before recharging.
❑ If the battery pack quickly runs out of power after being fully charged, it may be reaching the end of its life and should be
replaced.
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Precautions >
Handling "Memory Stick"
105
Handling "Memory Stick"
❑ Do not touch the "Memory Stick" connector with your finger or metallic objects.
❑ Use only the adhesive label supplied with "Memory Stick".
❑ Do not bend, drop, or expose "Memory Stick".
❑ Do not disassemble or modify "Memory Stick".
❑ Keep "Memory Stick" dry.
❑ Do not use or store "Memory Stick" in a location subject to:
❑ Static electricity
❑ Electrical noise
❑ Extremely high temperatures, such as in a car parked in the sun
❑ Direct sunlight
❑ High humidity
❑ Corrosive substances
❑ Use the storage case supplied with "Memory Stick".
❑ Be sure to make a backup copy of your valuable data.
❑ When using "Memory Stick Duo", do not use a fine-tipped pen to write on the label adhered to "Memory Stick Duo".
Exerting pressure on the media may damage internal components.
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Precautions >
Handling the Built-in Storage Device
106
Handling the Built-in Storage Device
The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short
time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be
restored. To prevent losing data, you should be careful when handling your computer.
Some features and options in this section may not be available on your computer.
See the specifications to find out about the configuration of your computer.
To avoid damaging your hard disk drive
❑ Do not subject your computer to sudden movements.
❑ Keep your computer away from magnets.
❑ Do not place your computer in a location subject to mechanical vibration or in an unstable position.
❑ Do not move your computer while the power is on.
❑ Do not turn off the power or restart your computer while reading or writing data to the hard disk drive.
❑ Do not use your computer in a place subject to extreme changes in temperature.
❑ Do not remove the hard disk drive from your computer.
To avoid damaging your solid state drive
❑ Do not turn off the power or restart your computer while reading or writing data to the solid state drive.
❑ Do not remove the solid state drive from your computer.
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Troubleshooting >
107
Troubleshooting
This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. If these suggestions fail to solve your problems, use the VAIO Care. To launch the software, see
If the problems still cannot be solved and you need assistance, contact an authorized Sony service/support center.
Some features and options in this section may not be available on your computer.
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Troubleshooting >
Computer Operations
109
Computer Operations
What should I do if my computer does not start?
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ Make sure the battery pack is installed properly and charged.
❑ Disconnect all connected USB devices (if any), and then restart your computer.
❑ If your computer is plugged into a power strip or an uninterruptible power supply (UPS), make sure the power strip or UPS
is plugged into a power source and turned on.
❑ If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness
and contrast controls are adjusted correctly. See the manual that came with your display for more information.
❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then press the power button to turn on your computer.
❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour.
❑ Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery
pack and AC adapter, which are supplied by Sony for your VAIO computer.
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Troubleshooting >
Computer Operations
110
What should I do if the green power indicator light turns on but my screen remains blank?
❑ Press the Alt+F4 keys several times to close the application window. An application error may have occurred.
❑ If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow
button and Restart.
next to the Shut down
If the Windows Security window appears, click Restart.
❑ If this procedure does not work, press and hold the power button for more than four seconds to shut down your computer.
Unplug the AC adapter and leave the computer for about five minutes. Then plug the AC adapter and turn on the computer
again.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
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Troubleshooting >
Computer Operations
111
What should I do if my computer or software stops responding?
❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application
window.
❑ If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the Shut down button.
If the Windows Security window appears, click Shut Down.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
❑ Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then press the power button to turn on your computer.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.
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Troubleshooting >
Computer Operations
112
Why doesn't my computer enter Sleep or Hibernate mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or
Hibernate mode.
To restore your computer to Normal mode
1
2
3
Close all open programs.
Click Start, the arrow next to the Shut down button, and Restart.
If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and
Restart.
If the Windows Security window appears, click Restart.
4
If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
What should I do if the charge indicator light is blinking fast and my computer does not
start?
❑ This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the
❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
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Troubleshooting >
Computer Operations
113
Why does the System Properties window display a slower CPU speed than the
maximum?
This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation
purposes, System Properties may display the current CPU speed instead of the maximum speed.
What should I do if my computer does not accept my password and returns a message,
Enter Onetime Password?
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Press and hold the power button for more than four seconds to check that the power indicator light
turns off. Wait for 10 to 15 seconds, then restart your computer and enter the correct password. The password is case
sensitive, so be sure to check letters for the current case before you enter the password.
What should I do if my game software does not work or it keeps crashing?
❑ Check the web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver software.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in such a case
is not guaranteed.
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Troubleshooting >
Computer Operations
114
How can I change the boot device order?
You can use one of the BIOS functions to change the boot device order. Follow these steps:
1
Turn on the computer and press the F2 key repeatedly until the VAIO logo disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer and try again.
2
3
4
5
Press the < or , key to select Boot.
Press the M or m key to select the drive whose boot device order you want to change.
Press the F5 or F6 key to change the boot device order.
Press the < or , key to select Exit, select Exit Setup, and then press the Enter key.
At the confirmation prompt, press the Enter key.
Why doesn't my screen turn off after the automatic turn-off time has passed?
Some software applications or screen savers are designed to temporarily disable the feature of your operating system that
turns off the computer screen or places the computer into Sleep mode after a certain period of inactivity. To solve this
problem, exit the running software application(s) or change the current screen saver.
What should I do if I cannot boot my computer from the external device connected to the
computer?
To boot your computer from an external device, for example a USB floppy disk drive or a USB optical disc drive, you need to
change the boot device. To change the boot device, turn on your computer and press the F11 key repeatedly until the VAIO
logo disappears.
!
When using an external device, be sure to connect it to an AC power source in advance.
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Troubleshooting >
Computer Operations
115
Why doesn't my computer respond fast enough while Windows Aero is running?
Performance of your computer is not guaranteed while Windows Aero is running. It is recommended you disable Windows
Aero to ensure optimum performance.
To disable Windows Aero, follow these steps:
1
2
Right-click on the desktop and select Personalize.
Select themes other than Aero Themes.
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Troubleshooting >
System Update / Security
116
System Update / Security
How can I find important updates for my computer?
You can find and install the latest updates on your computer with the software applications: the Windows Update and the
How can I protect my computer against security threats, such as viruses?
The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against
security threats, such as viruses, is to download and install the latest Windows updates regularly.
You can get important Windows updates by doing the following:
!
Your computer must be connected to the Internet to download the updates.
1
2
3
4
Click Start and Control Panel.
Click System and Security.
Click Action Center.
Follow the on-screen instructions to set up automatic or scheduled updates.
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Troubleshooting >
System Update / Security
117
How do I keep my antivirus software updated?
You can keep the Internet security software programs current with the latest updates by downloading and installing the
updates from the web site of the manufacturer.
!
Your computer must be connected to the Internet to download the updates.
❑ When using the McAfee:
1
2
3
Click Start, All Programs, McAfee, and McAfee SecurityCenter.
Click the button located at the upper left corner of the window to update the software.
Follow the on-screen instructions to complete the updates.
❑ When using the Norton Internet Security:
1
2
Click Start, All Programs, Norton Internet Security, and LiveUpdate or Norton Internet Security.
Follow the on-screen instructions to complete the updates.
✍
See the help file included with your software program for more information.
!
The actual procedure may be different from the above depending on updates installed on your computer. In such a case, follow the on-screen
instructions.
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Troubleshooting >
Recovery
118
Recovery
How can I create recovery media?
You can create recovery media using the VAIO Care. The media are used to restore your computer system to its factory
default settings. To create the media, launch the VAIO Care (page 32) and then click Recovery & restore, Recovery, and
Create Recovery Media.
!
If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied).
See the Recovery, Backup and Troubleshooting Guide for more information.
How can I restore my computer system to its factory default settings?
There are two ways to recover your computer system: from recovery media and from the recovery area. See the Recovery,
Backup and Troubleshooting Guide for more information.
How can I reinstall the original software and drivers?
You can restore the preinstalled software and drivers using the VAIO Care. To restore them, launch the VAIO Care (page
See the help file included with the VAIO Care for more information.
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Troubleshooting >
Recovery
119
How do I check the volume of the recovery area?
Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume
of the recovery area, follow these steps:
1
2
Click Start, right-click Computer, and select Manage.
Click Disk Management under Storage in the left pane.
The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row in the center pane.
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Troubleshooting >
Recovery
120
How do I reduce the volume of the recovery area?
Your built-in storage device contains the recovery area where the data for system recovery is stored. If your computer
includes a solid state drive, you might want to minimize the recovery area by removing such data.
1
Insert a recovery media into the optical disc drive while your computer is in Normal mode, turn off the computer, and then
turn it on once again.
!
Use recovery media you created upon delivery of your computer.
✍
If you are using an external optical disc drive (not supplied), restart the computer and press the F11 key repeatedly until the VAIO logo disappears.
2
3
Press the M or m key to select VAIO Care Rescue and press the Enter key.
Click Tools and Start advanced recovery wizard.
✍
When the Do you need to rescue data? message appears, make a backup copy of your data, if needed.
4
5
6
Follow the on-screen instructions until the Select recovery type window appears.
Select Custom recovery - Remove recovery contents.
Follow the on-screen instructions.
!
The above procedure involves system recovery. The applications and data you added on the storage device before removing the data for system
recovery will all be lost.
Once you have removed the data for system recovery, you need the recovery media for later system recovery.
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Troubleshooting >
Battery Pack
121
Battery Pack
How do I find the battery charging status?
You can check the charge indicator for the battery charging status. See Charging the Battery Pack (page 23) for more
information.
When is my computer using AC power?
When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed.
When should I recharge the battery pack?
Recharge the battery pack when:
❑ The battery pack is running out of power and both the charge and power indicator lights blink.
❑ You have not used the battery pack for an extended period of time.
When should I replace the battery pack?
A message prompting you to replace the battery pack appears when the battery pack reaches the end of its life. You can
check the battery charge capacity with the Battery function on the VAIO Control Center.
Should I be concerned that the installed battery pack is warm?
No, it is normal for the battery pack to be warm while it is powering your computer.
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Troubleshooting >
Battery Pack
122
Can my computer enter Hibernate mode while running on battery power?
Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral
devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering
Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 30) for information on
how you can manually activate Hibernate mode.
Why can't I fully charge my battery pack?
The battery care function is enabled to extend the life of your battery pack on the VAIO Control Center. Check the settings
on the VAIO Control Center.
What should I do if a message appears notifying of either incompatibility or the improper
installation of the battery pack and my computer then enters Hibernate mode?
❑ This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the
❑ If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO
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Troubleshooting >
Built-in Camera
123
Built-in Camera
Why does the viewfinder show no images or poor-quality images?
❑ The built-in camera cannot be shared by more than one software application. Exit the current application before launching
another.
❑ The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This
is normal and does not indicate a malfunction.
❑ If the problem persists, restart your computer.
Why are captured images poor in quality?
❑ The images captured under the fluorescent light may show reflections of light.
❑ A dark portion in captured images may appear as a noise.
❑ If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See Built-in Camera (page 97).
Why is the video input from the built-in camera suspended for a few seconds?
The video input may be suspended for a few seconds if:
❑ a shortcut key with the Fn key is used.
❑ the CPU load increases.
This is normal and does not indicate a malfunction.
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Troubleshooting >
Built-in Camera
124
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in camera is in use?
If your computer automatically enters Sleep or Hibernate mode, change the corresponding power saving mode setting. To
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Troubleshooting >
Networking (LAN/Wireless LAN)
125
Networking (LAN/Wireless LAN)
What should I do if my computer cannot connect to a wireless LAN access point?
❑ Connection capability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ Make sure power to the access point is on.
❑ Follow these steps to check the settings:
1
2
3
Click Start and Control Panel.
Click View network status and tasks under Network and Internet.
Click Connect to a network to confirm that your access point is selected.
❑ Make sure the encryption key is correct.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1
2
3
4
5
6
Right-click the power status icon on the taskbar and select Power Options.
Click Change plan settings.
Click Change advanced power settings.
Select the Advanced settings tab.
Double-click Wireless Adapter Settings and Power Saving Mode.
Select Maximum Performance from the drop-down list both for On battery and Plugged in.
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Troubleshooting >
Networking (LAN/Wireless LAN)
126
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Move your computer away from obstacles or closer to any access point you may be using.
❑ Make sure your computer is properly configured for Internet access.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
❑ When you use the network (LAN) port for an Internet connection, make sure the power setting for the network (LAN) port
is set to Enable on the VAIO Power Management tab. For information on how to change the setting, see Using the VAIO
Why is the data transfer speed slow?
❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other
factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed,
move your computer away from obstacles or closer to any access point you may be using.
❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other
devices are communicating via the access point.
❑ If your access point interferes with other access points, change the access point channel. See the manual that came with
your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
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Troubleshooting >
Networking (LAN/Wireless LAN)
127
How do I avoid data transfer interruptions?
❑ While your computer is connected to an access point, data transfer interruptions may occur if a large file is exchanged or
the computer is placed in close proximity to microwaves and cordless telephones.
❑ Move your computer closer to the access point.
❑ Make sure the access point connection is intact.
❑ Change the access point channel. See the manual that came with your access point for more information.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
What are channels?
❑ Wireless LAN communication uses divided frequency bands known as channels. Third-party wireless LAN access point
channels may be preset to different channels from Sony devices.
❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your
access point.
Why does the network connection stop when I change the encryption key?
Two computers with the wireless LAN function may lose a peer-to-peer network connection if the encryption key is changed.
You can either change the encryption key back to the original profile or re-enter the key on both computers so the key
matches.
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Troubleshooting >
Wireless WAN
128
Wireless WAN
What should I do if my computer cannot connect to the wireless WAN?
❑ Make sure the battery pack is installed properly and charged.
❑ Make sure the SIM card is 3G data enabled and activated by your telecom operator. When inserting the SIM card, be sure
❑ Your mobile phone network needs to cover your area. Contact your network provider for information on the network
coverage.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ Make sure the switch next to Wireless WAN is set to On in the VAIO Smart Network window.
❑ Make sure that the Access Point Name (APN) is properly configured in your connection manager software. If not, contact
your telecom operator to get the correct APN to use. See the help file included with the connection manager software for
more information about the APN configuration.
❑ Check that your connection manager software has detected the wireless WAN modem successfully. It may take some
time for the software to detect the wireless WAN modem.
✍
For further information on the wireless WAN function, visit the VAIO support web site.
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Troubleshooting >
Bluetooth Technology
129
Bluetooth Technology
What should I do if other Bluetooth devices cannot find my computer?
❑ Make sure both devices have the Bluetooth function enabled.
❑ Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer.
❑ You cannot use the Bluetooth function while your computer is in a power saving mode. Bring the computer back to Normal
mode, then turn on the WIRELESS switch.
❑ Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within
10 meters of each other.
What should I do if I cannot find the Bluetooth device I want to communicate with?
❑ Check that the Bluetooth function of the device you want to communicate with is on. See the other device's manual for
more information.
❑ If the device you want to communicate with is already communicating with another Bluetooth device, it may not be found
or it may not be able to communicate with your computer.
❑ To allow other Bluetooth devices to communicate with your computer, follow these steps:
1
2
3
Click Start and Devices and Printers.
Right-click the Bluetooth device icon and click Bluetooth settings.
Click the Options tab and select the Allow Bluetooth devices to find this computer check box.
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Troubleshooting >
Bluetooth Technology
130
What should I do if other Bluetooth devices cannot connect to my computer?
❑ Check the suggestions in What should I do if I cannot find the Bluetooth device I want to communicate with? (page
129).
❑ Make sure the other devices are authenticated.
❑ The data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices, on
radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer
to each other.
Why is my Bluetooth connection slow?
❑ The data transfer speed depends on the obstructions and/or the distance between the two devices, on the radio wave
quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each
other.
❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Although
Bluetooth devices use the technology to minimize radio interference from other devices that use the same band, such
radio interference may cause slower communication speeds and shorter distances or communication failures.
❑ If a version of a Bluetooth standard employed on the Bluetooth device with which you want to communicate is not the
same version as the one employed on your computer, the communication speed becomes slower.
Why can't I use the services supported by the connected Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth function. For more details, search
Windows Help and Support for Bluetooth information.
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Troubleshooting >
Bluetooth Technology
131
Can I use a device with Bluetooth technology on airplanes?
With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and
airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use
of the Bluetooth function on the computer is permitted.
Why can't I use the Bluetooth function when I log onto my computer as a user with a
standard user account?
The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer
as a user with administrative rights.
Why can't I use the Bluetooth devices when I switch users?
If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching
users. To log off your system, click Start, the arrow next to the Shut down button, and Log off.
Why can't I exchange business card data with a mobile phone?
The business card exchange function is not supported.
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Troubleshooting >
Bluetooth Technology
132
What should I do if I do not hear sound from my headphones or audio/video controller?
Check whether your headphones or audio/video controller supports the SCMS-T content protection. If not, you need to
change the SCMS-T settings to connect the device using the Advanced Audio Distribution Profile (A2DP). To change the
SCMS-T settings, follow these steps:
✍
Some VAIO models detect support of the SCMS-T content protection on a destination device for automatic reconfiguration of the SCMS-T settings. On
such models, SCMS-T Settings in step 3 is not displayed because there is no need to manually change the settings.
1
2
3
4
Click Start and Devices and Printers.
Right-click the icon for the device that you want to connect using the A2DP and select Control.
Click SCMS-T Settings.
Click No when the Connect to a device only if it supports SCMS-T content protection message appears.
What should I do if the Bluetooth icon is not displayed on the taskbar?
❑ Make sure that the switch next to Bluetooth is set to On in the VAIO Smart Network window.
❑ To display the Bluetooth icon on the taskbar, follow these steps:
1
2
3
Click Start and Devices and Printers.
Right-click the Bluetooth device icon and click Bluetooth settings.
Click the Options tab and select the Show the Bluetooth icon in the notification area check box.
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Troubleshooting >
Optical Discs
133
Optical Discs
What should I do if my external optical disc drive does not work properly?
Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it
is not connected, the external optical disc drive may not work properly.
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Troubleshooting >
Display
134
Display
Why did my screen go blank?
❑ Your computer screen may go blank if the computer loses power or enters a power saving mode (Sleep or Hibernate). If
the computer is in LCD (Video) Sleep mode, press any key to bring the computer back into Normal mode. See Using the
❑ Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit.
❑ If your computer is running on battery power, make sure the battery pack is installed properly and is charged. See Using
❑ If the display output is directed to the external display, press the Fn+F7 keys. See Combinations and Functions with
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Troubleshooting >
Display
135
What should I do if I do not see proper images or videos?
❑ Be sure to select True Color (32 bit) for the display colors before using video/image software or starting DVD playback.
Selecting any other option may prevent such software from displaying images successfully. To change the display colors,
follow these steps:
1
2
3
4
Right-click on the desktop and select Screen resolution.
Click Advanced settings.
Click the Monitor tab.
Select True Color (32 bit) under Colors.
❑ Do not change the display resolution or colors while using video/image software or playing DVDs, as it may cause
unsuccessful playback/display or unstable system operations.
Additionally, it is recommended you disable your screen saver before starting DVD playback. If the screen saver is
enabled, it may be activated during DVD playback and prevent the playback from running successfully. Some screen
savers have been found to even change the display resolution and colors.
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Troubleshooting >
Display
136
Why doesn't my screen display a video?
❑ If the display output is directed to the external display and the external display is disconnected, you cannot display a video
on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video
playback. See Selecting Display Modes (page 72) for changing the display output. Alternatively, you can press the
Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 34) for more
information.
❑ The video memory of your computer may be insufficient for displaying high resolution videos. In such a case, lower the
resolution of the LCD screen.
To change the screen resolution, follow these steps:
1
2
3
Right-click on the desktop and select Screen resolution.
Click the drop-down list next to Resolution.
Move the slider up to increase or down to decrease the screen resolution.
✍
You can check the total amount of the graphics and video memory available. Right-click on the desktop, select Screen resolution, and click Advanced
Settings and the Adapter tab. The displayed value may be different from the actual amount of memory on your computer.
What should I do if my screen is dark?
Press the Fn+F6 keys to brighten your computer screen.
What should I do if the external display remains blank?
Press the Fn+F7 keys to change the display output. See Combinations and Functions with the Fn Key (page 34) for more
information.
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Troubleshooting >
Printing
137
Printing
What should I do if I cannot print a document?
❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑ Make sure your printer is compatible with the Windows operating system installed on your computer.
❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑ If your printer is not functioning after your computer resumes from a power saving mode (Sleep or Hibernate), then restart
the computer.
❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
2
3
4
5
Click Start and Devices and Printers.
Right-click the printer icon and select Properties.
Click the Ports tab.
Click to cancel the Enable bidirectional support check box.
Click OK.
This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and
remote panel.
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Troubleshooting >
Microphone
138
Microphone
What should I do if my microphone does not work?
❑ Your computer is not equipped with the microphone jack. You cannot use an external microphone.
❑ Your sound input device may have been incorrectly configured. To configure the sound input device, follow these steps:
1
2
3
4
5
Close all open programs.
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Recording tab, select your desired device for sound input and click Set Default.
How can I prevent microphone feedback?
Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker.
To prevent this problem:
❑ Keep the microphone away from a sound output device.
❑ Turn down the volume of the speakers and the microphone.
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Troubleshooting >
Speakers
139
Speakers
What should I do if I do not hear sound from the built-in speaker?
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ The volume may have been turned off by the Fn+F2 keys. Press them once again.
❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud
enough to hear sound.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
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Troubleshooting >
Speakers
140
What should I do if my external speakers do not work?
❑ Check the suggestions in What should I do if I do not hear sound from the built-in speaker? (page 139).
❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the
program's help file for more information.
❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound.
❑ Make sure your speakers are designed for computer use.
❑ If your speakers have a muting button, set the button to off.
❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual that
came with your speakers for more information.
❑ Check the Windows volume controls by clicking the volume icon on the taskbar.
❑ Your sound output device may have been incorrectly configured. To change the sound output device, see How do I
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Troubleshooting >
Touch Pad
141
Touch Pad
What should I do if the touch pad does not work?
❑ You may have disabled the touch pad before connecting a mouse to your computer. See Using the Touch Pad (page 36).
❑ Make sure that a mouse is not connected to your computer.
❑ If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window.
❑ If the Alt+F4 keys do not work, press the Windows key once and then the , key several times, select Restart with the
M or m key, and press the Enter key to restart your computer.
❑ If your computer does not restart, press the Ctrl+Alt+Delete keys, select the arrow next to the Shut down button with the
m and , keys, press the Enter key, select Restart with the M or m key, and press the Enter key to restart your computer.
❑ If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.
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Troubleshooting >
Keyboard
142
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1
2
Click Start and Control Panel.
Click Clock, Language, and Region, and then Change keyboards or other input methods under Region and
Language.
3
4
Click Change keyboards on the Keyboards and Languages tab.
Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator
light is unlit. If the Num lock indicator is lit, press the Num Lk key to turn it off before entering these characters.
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Troubleshooting >
Floppy Disks
143
Floppy Disks
Why doesn't the Safely Remove Hardware and Eject Media icon appear on the taskbar
when the drive is connected?
Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB
port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does
not appear, follow these steps:
1
2
3
4
5
Close all programs that are accessing the floppy disk drive.
Wait until the indicator light on the floppy disk drive turns off.
Push the eject button to remove the disk, and unplug the USB floppy disk drive from your computer.
Reconnect the floppy disk drive by plugging the USB cable into the USB port.
Restart the computer by clicking Start, the arrow next to the Shut down button, and Restart.
What should I do if I cannot write data to a floppy disk?
❑ Make sure the floppy disk is properly inserted in the drive.
❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can
either use a floppy disk that is not write-protected or disable the write-protect feature.
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Troubleshooting >
Audio/Video
144
Audio/Video
How do I turn off the Windows startup sound?
To turn off the Windows startup sound, follow these steps:
1
2
3
4
5
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Sounds tab, click to cancel the Play Windows Startup sound check box.
Click OK.
How do I change the sound output device?
If you do not hear sound from the device connected to a port, such as the USB port, HDMI output port, optical output port, or
headphones jack, you need to change the device for sound output.
1
2
3
4
5
Close all open programs.
Click Start and Control Panel.
Click Hardware and Sound.
Click Manage audio devices under Sound.
On the Playback tab, select your desired device for sound output and click Set Default.
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Troubleshooting >
Audio/Video
145
What should I do if I do not hear the sound from the sound output device connected to the
HDMI output port, optical output port, or headphones jack?
You need to change the sound output device if you want to hear sound from the device connected to a port, such as the HDMI
output port, optical output port, or headphones jack. For the detailed procedure, see How do I change the sound output
Why do sound interruptions and/or dropped frames occur when I play high-definition
videos, such as those recorded with the AVCHD digital video camcorder?
Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance
on your computer. During the video playback, some operations and/or functions may become unavailable, and sound
interruptions, dropped frames, and playback failure may occur depending on the configuration of your computer.
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Troubleshooting >
"Memory Stick"
146
"Memory Stick"
What should I do if I cannot use "Memory Stick" that was formatted on a VAIO computer
on other devices?
You may need to reformat your "Memory Stick".
Formatting "Memory Stick" erases all data, including music data previously saved on it. Before you reformat "Memory Stick",
back up important data and confirm that "Memory Stick" does not contain files you want to keep.
1
2
Copy the data from "Memory Stick" onto your built-in storage device to save data or images.
Can I copy images from a digital camera using "Memory Stick"?
Yes, and you can view video clips that you have recorded with digital cameras that are compatible with "Memory Stick".
Why can't I write data to "Memory Stick"?
Some versions of "Memory Stick" are equipped with an erasure prevention switch to protect data from unintentional erasure
or overwriting. Make sure the erasure prevention switch is off.
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Troubleshooting >
Peripherals
147
Peripherals
What should I do if I cannot connect a USB device?
❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital
camera, check if the battery is charged. If you are using a printer, check if the power cable is connected properly to an
AC outlet.
❑ Try using another USB port on your computer. The driver software could be installed to the specific port you used the first
time you connected the device.
❑ See the manual that came with your USB device for more information. You may need to install software before you connect
the device.
❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all.
❑ USB hubs may prevent a device from working because of a power distribution failure. We recommend you connect the
device directly to your computer without a hub.
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Trademarks >
148
Trademarks
SONY, the SONY logo, VAIO and the VAIO logo are registered trademarks of Sony Corporation.
"BRAVIA" is a trademark of Sony Corporation.
and "Memory Stick", "Memory Stick Duo", "MagicGate", "OpenMG", "Memory Stick PRO", "Memory Stick PRO
Duo", "Memory Stick PRO-HG Duo", "Memory Stick Micro", "M2", and the "Memory Stick" logo are trademarks or registered
trademarks of Sony Corporation.
Walkman is a registered trademark of Sony Corporation.
i.LINK is a name to denote IEEE 1394. i.LINK and i.LINK logo " " are the trademarks of Sony Corporation.
Intel, Pentium, Intel SpeedStep, and Atom are trademarks or registered trademarks of Intel Corporation.
Microsoft, MS-DOS, Windows, Windows Vista, BitLocker, Aero, and the Windows logo are trademarks of Microsoft group of
companies.
Blu-ray Disc™ and the Blu-ray Disc logo are trademarks of the Blu-ray Disc Association.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by
Sony Corporation is under license. Other trademarks and trade names are those of their respective owners.
Roxio Easy Media Creator is a trademark of Sonic Solutions.
WinDVD for VAIO and WinDVD BD are trademarks of InterVideo, Inc.
ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft, Inc. ArcSoft WebCam Companion is a trademark of
ArcSoft, Inc.
ATI and ATI Catalyst are trademarks of Advanced Micro Devices, Inc.
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Trademarks >
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SD Logo is a trademark.
SDHC Logo is a trademark.
The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under
license. Other trademarks and trade names are those of their respective owners.
HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.
CompactFlash® is a trademark of SanDisk Corporation.
, "XMB," and "xross media bar" are trademarks of Sony Corporation and Sony Computer Entertainment Inc.
"PlaceEngine" is a registered trademark of Koozyt, Inc.
"PlaceEngine" was developed by Sony Computer Science Laboratories, Inc. and is licensed by Koozyt, Inc.
"AVCHD" is a trademark of Panasonic Corporation and Sony Corporation.
All other names of systems, products, and services are trademarks of their respective owners. In the manual, the ™ or ®
marks are not specified.
Features and specifications are subject to change without notice.
All other trademarks are trademarks of their respective owners.
Not all the software listed above may be delivered with your model.
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Notice >
150
Notice
© 2010 Sony Corporation. All rights reserved.
This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any
machine-readable form without prior written approval.
Sony Corporation provides no warranty with regard to this manual, the software, or other information contained herein and
hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this
manual, the software, or such other information. In no event shall Sony Corporation be liable for any incidental, consequential,
or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the
software, or other information contained herein or the use thereof.
In the manual, the ™ or ® marks are not specified.
Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time
without notice. The software described herein is governed by the terms of a separate user license agreement.
Sony Corporation is not liable and will not compensate for any lost recordings made to your computer, external recording
media, or recording devices or any relevant losses, including when recordings are not made due to reasons including your
computer failure, or when the contents of a recording are lost or damaged as a result of your computer failure or repair
undertaken to your computer. Sony Corporation will not restore, recover, or replicate the recorded contents made to your
computer, external recording media, or recording devices under any circumstances.
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