Sony Handheld Game System PSP 3002 User Manual

Safety and Support  
PSP-3002  
PSP-3003  
4-115-361-24(1)  
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If you use a pacemaker or other medical device, consult your doctor  
or the manufacturer of your medical device before using the wireless  
networking feature.  
Photosensitivity  
Always play in a well lit environment. Take regular breaks, 15 minutes  
every hour. Avoid playing when tired or suffering from lack of sleep.  
Some individuals are sensitive to flashing or flickering lights or  
geometric shapes and patterns, may have an undetected epileptic  
condition and may experience epileptic seizures when watching  
television or playing videogames. Consult your doctor before playing  
videogames if you have an epileptic condition and immediately should  
you experience any of the following symptoms whilst playing:  
dizziness, altered vision, muscle twitching, other involuntary  
movement, loss of awareness, confusion and/or convulsions.  
Keep the PSP® system at least 20 cm away from a pacemaker or  
other medical devices when using the wireless networking feature.  
Do not carry the PSP® system in a breast pocket if you use a  
pacemaker.  
Turn off your PSP® system immediately, if you have any reason to  
suspect that interference is occurring with your pacemaker.  
Do not use the wireless networking feature in the following  
locations:  
– Areas where its use is prohibited, such as in aeroplanes or  
hospitals. Abide by medical institution regulations when using the  
PSP® system on their premises. Additionally, you may be  
violating air safety regulations punishable by fines by using the  
wireless networking feature in an aeroplane or by using the PSP®  
system during takeoff or landing.  
Repetitive Motion Injuries  
Avoid prolonged use of the PSP® system. Take a 15 minute break  
every hour. Stop using the PSP® system immediately if you experience  
an unpleasant sensation or pain in your hands, wrists or arms. If the  
condition persists, consult a doctor.  
– Crowded areas.  
– Areas near fire alarms, automatic doors and other types of  
automated equipment.  
Use caution when using the wireless networking feature in a vehicle,  
as radio waves may affect electronic equipment in some vehicles.  
Headphones  
Adjust your headphone volume so that surrounding sounds can be  
heard. If you experience ringing or any discomfort in your ears,  
discontinue use of your Headphones.  
Radio waves  
Radio waves may affect electronic equipment or medical devices (for  
example, pacemakers), which may cause malfunctions and possible  
injuries.  
WARNINGS  
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About DNAS  
Sony Computer Entertainment Inc. uses DNAS (Dynamic Network  
Authentication System), a proprietary authentication system, to help  
protect copyright and security in connecting the PSP® system to a  
network. DNAS may retrieve information about a user's hardware and  
software for authentication, copy protection, account blocking, system,  
rules, or game management and other purposes. The information  
collected does not identify the user personally. The unauthorised  
transfer, exhibition, export, import or transmission of programs and  
devices circumventing its authentication scheme may be prohibited by  
law.  
System Software  
The System Software included within this product is subject to a  
limited licence from Sony Computer Entertainment Inc. Refer to  
Where you see either symbol on any of our electrical products, batteries  
or packaging, it indicates that the relevant electrical product or battery  
should not be disposed of as general household waste in Europe. To  
ensure the correct waste treatment of the product and battery, please  
dispose of them in accordance with any applicable local laws or  
requirements for disposal of electrical equipment/batteries. In so doing,  
you will help to conserve natural resources and improve standards of  
environmental protection in treatment and disposal of electrical waste.  
This symbol may be used on batteries in combination with additional  
chemical symbols. The chemical symbols for mercury (Hg) or lead  
(Pb) will appear if the battery contains more than 0.0005% mercury or  
more than 0.004% lead.  
WARNINGS  
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Table of contents  
About the PSP® system  
documentation  
The PSP® (PlayStation®Portable) system documentation includes the  
following:  
Safety and Support (this document)  
This document contains safety information related to the use of the  
PSP® system, troubleshooting, specifications and other information.  
Quick Reference  
This document contains information on basic hardware operations of  
the PSP® system.  
User's Guide  
(http://manuals.playstation.net/document/)  
This online document is accessed through the Internet and contains  
detailed information related to use of the PSP® system software.  
Information about system functionality published in this document  
may vary from the information for your PSP® system, depending on  
the system software version in use.  
About the PSP® system documentation  
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5
   
Before use  
Use and handling  
Use in a well-lit area and keep the screen a safe distance from your  
face.  
Precautions  
Avoid prolonged use of the PSP® system. To help prevent eyestrain,  
take a break of about 15 minutes during every hour of play.  
Exercise care when setting the volume. If you set the volume too  
high, it may harm your hearing or damage the speakers.  
Keep the system and accessories out of the reach of small children,  
as small children may swallow small parts such as Memory Stick  
Duo™.  
Do not use the system while driving or riding a bicycle. Looking at  
the screen or operating the system while driving an automobile or  
riding a bicycle may result in a traffic accident.  
Carefully read the supplied instructions before use. Retain them for  
future reference.  
Accessory compatibility  
Some accessories designed for use with the PSP-1000 series  
and/or the PSP-2000 series are not compatible with the PSP-  
Do not use the system or accessories near water.  
Safety  
Use only attachments/accessories specified by the manufacturer.  
Do not expose the system or accessories to high temperatures, high  
humidity, or direct sunlight.  
Do not leave the system or accessories in a car with the windows  
closed (particularly in summer).  
Do not expose the system or accessories to dust, smoke or steam.  
Do not allow liquid or small particles to get into the system or  
accessories.  
Do not place the system or accessories on surfaces that are tilted,  
unstable or subject to vibration.  
Do not throw, drop or step on the system or accessories, and do not  
subject the devices to strong physical shock. Sitting down with the  
PSP® system in a pocket or placing the system in the bottom of a  
backpack along with heavy objects may cause damage to the system.  
Do not forcibly twist the PSP® system or expose the system to strong  
physical shock during gameplay, as doing so can damage the system  
or cause the disc cover to open, ejecting the disc. Handle the analog  
stick with care.  
This product has been designed with the highest concern for safety.  
However, any electrical device, if used improperly, has the potential for  
causing fire, electrical shock or personal injury. To help ensure  
accident-free operation, follow these guidelines:  
Observe all warnings, precautions and instructions.  
Regularly inspect the AC Adaptor or the AC Power Cord for damage  
and for dust build-up around the power plug or electrical outlet.  
Stop use, unplug the AC Adaptor or the AC Power Cord from the  
electrical outlet and disconnect any other cables immediately if the  
device functions in an abnormal manner, produces unusual sounds or  
smells or becomes too hot to touch.  
Do not put heavy objects on the system or accessories.  
Precautions  
6
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Do not touch or insert foreign objects into the connectors of the  
system or accessories.  
Do not touch the system or AC Adaptor for an extended period of  
time while in use. Depending on the conditions of use, the system or  
the AC Adaptor may reach temperatures of 40° C or more. Extended  
contact under these conditions may cause low-temperature burns*.  
When disconnecting the AC Adaptor or the AC Power Cord, hold it  
by the plug and pull straight out from the electrical socket. Never pull  
by the cord and do not pull at an angle.  
Do not use the system to play games, video or music when the  
system is covered with any type of fabric. If you want to pause or  
temporarily store the system while playing games, video or music,  
put the system in Sleep Mode before placing it in the case or  
covering.  
Do not connect the AC Adaptor or the AC Power Cord to a voltage  
transformer or inverter. Connecting the AC Adaptor or the AC  
Power Cord to a voltage transformer for overseas travel or an  
inverter for use in an automobile may cause heat to build up in the  
AC Adaptor and may cause burns or a malfunction.  
The socket-outlet shall be installed near the equipment and shall be  
easily accessible.  
*
Low-temperature burns are burns that occur when the skin is in contact  
with objects of the AC relatively low temperatures (40° C or more) for  
an extended period of time.  
When connecting the system to a plasma or projection* TV, do not  
leave a still image on the TV screen for an extended period of time,  
as this may leave a faint image permanently on the screen.  
*
Except LCD screen types  
AC Adaptor* and AC Power Cord use  
*
The PSP-3003 model comes with a combined AC Adaptor and AC Power  
Cord.  
Do not touch the plug of the AC Adaptor or the AC Power Cord with  
wet hands.  
Do not touch the AC Adaptor, the AC Power Cord or the system, if  
connected to an electrical outlet, during an electrical storm.  
Do not use a power source other than the supplied (or approved  
replacement) Battery Pack, AC Adaptor or AC Power Cord.  
Do not allow dust or foreign matter to build up around the system or  
accessory connectors. If there is dust or foreign matter on the  
system's connectors, the AC Adaptor or the AC Power Cord, wipe it  
off with a dry cloth before connecting. Dust or other matter on the  
connectors can result in fire or electrical shock.  
Unplug the AC Adaptor or the AC Power Cord from the electrical  
outlet, disconnect any other cables and remove the Battery Pack from  
the system before cleaning or when you do not intend to use the  
system for an extended period of time.  
LCD screen  
The LCD screen is made of glass and may crack if subjected to  
excessive force.  
Black (dark) pixels and continuously lit pixels may appear in certain  
locations on the LCD screen. The appearance of such spots is a normal  
occurrence associated with LCD screens and is not a sign of a system  
malfunction. LCD screens are made using highly precise technology.  
However, a very small number of dark pixels or continuously lit pixels  
exist on each screen. Also, a distorted image may remain on the screen  
for several seconds after the system has been turned off.  
Direct exposure to sunlight may damage the system's LCD screen.  
When using the system in a cold environment, you may notice  
shadows on the graphics or the screen may appear darker than usual.  
This is not a malfunction, and the screen will return to normal when  
the temperature rises.  
Protect the AC Adaptor or the AC Power Cord from being walked on  
or compressed particularly at plugs and the point where they exit  
from the system.  
Precautions  
7
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Do not leave still images displayed on the screen for an extended  
period of time. This may cause a faint image to be left permanently  
on the screen.  
Do not use or store a Memory Stick Duo™ in the following:  
– Places subject to high temperatures, such as in a hot vehicle  
– Locations exposed to direct sunlight  
– Locations that are very humid or conducive to corrosion  
When using Memory Stick Duo™ media without an erasure  
prevention switch, take care not to overwrite or delete data by  
accident. If your Memory Stick Duo™ media has an erasure  
prevention switch, you can prevent data from being saved, edited, or  
deleted by setting the switch in the LOCK position.  
About the "pickup"  
Do not touch the "pickup" located inside the disc cover of the system.  
Touching the pickup may damage the system.  
Recorded data  
Do not use the Memory Stick Duo™ in the following ways, as doing  
so may result in data loss or corruption:  
Removing the Memory Stick Duo™ or turning off the system while  
it is loading or saving data or being formatted.  
Using it in a location that is exposed to static electricity or electrical  
interference.  
Pickup  
If, for any reason, software or data loss or corruption occurs,  
it is usually not possible to recover the software or data. Sony  
Computer Entertainment Inc. and its subsidiaries and  
affiliates accept no liability for damages, costs or expenses  
arising from software, data loss or corruption.  
Memory Stick Duo™  
For best results, follow these guidelines:  
Cases and coverings  
When placing the PSP® system in a commercially available case,  
turn off the power or put the system in sleep mode. Do not use the  
system while it is in the case. Leaving the system on, or using it while  
in a case or covering may cause overheating or may damage the  
system.  
Do not touch the connector area (A) with your hands or with metal  
objects.  
Do not press hard when writing on the memo area (B).  
Precautions  
8
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Put both the PSP® system and the Remote Control in Hold Mode to  
help prevent unintended operation.  
this case, remove the UMD and turn off and unplug the system. Do not  
put the UMD back in until the moisture evaporates (this may take  
several hours). If the system still does not operate properly, contact the  
appropriate PSP® customer service helpline which can be found within  
every PSP® format software manual.  
Never disassemble the system or  
accessories  
UMD handling  
Use the PSP® system and accessories according to the instructions in this  
manual. No authorisation for the analysis or modification of the system,  
or the analysis and use of its circuit configurations, is provided.  
Disassembling will void the system warranty and may be harmful. The  
LCD screen, in particular, contains dangerous, high-voltage parts, and  
the laser beam for reading UMD may cause visual impairment if exposed  
directly to the eyes.  
Do not touch the opening on the rear of the disc (recorded surface of  
the disc) with your fingers.  
Do not allow dust, sand, foreign objects or other types of dirt to get  
on the disc.  
If the UMD becomes dirty, gently wipe the exterior and recorded  
surfaces of the UMD using a soft cloth. Do not use solvents or other  
chemicals.  
Do not use a UMD that is cracked or warped or has been repaired.  
The UMD may break inside the PSP® system, leading to injury or  
malfunction.  
Using the access point  
When using the PSP® system's "Scan" function to select a wireless  
LAN access point, access points that are not intended for public use  
may be displayed. Only connect to a personal access point that you are  
authorised to use, or one that is available through a public wireless  
LAN or hotspot service.  
Handling and care of exterior surfaces  
Follow the guidelines listed below to help avoid deterioration or  
discolouration of the PSP® system:  
Do not use solvents or other chemicals to clean the exterior surface.  
Do not allow the system to remain in direct contact with rubber or  
vinyl products for an extended period of time.  
Do not use a chemically-treated cleaning cloth to wipe off the  
system.  
Overseas use  
When travelling note any applicable wireless regulations.  
Moisture condensation  
If the PSP® system or UMD is brought directly from a cold location to  
a warm one, moisture may condense on the lens inside the system or on  
the UMD. Should this occur, the system may not operate properly. In  
Precautions  
9
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Before using the analog stick  
About the battery  
Do not attempt to remove the analog stick from the system front, as  
doing so will damage the system and may result in injury.  
Battery Pack precautions  
For best results, go to  
(Settings)  
(System Settings),  
and then with the "System Information" screen displayed, rotate the  
analog stick in a circular motion. This will adjust the analog stick's  
range of movement.  
Warnings  
Do not handle a damaged or leaking Battery Pack.  
Contact with the material can result in injury or burns to the eyes or  
skin. Even if foreign substances are not immediately visible, chemical  
changes in the material can result in injuries occurring at a later time.  
Cleaning  
For safety reasons, unplug the AC Adaptor or the AC Power Cord from  
the electrical outlet, disconnect any other cables and remove the  
Battery Pack from the system before cleaning.  
If you come into contact with material from a leaking Battery  
Pack, take the following actions:  
If the material gets into the eyes, do not rub. Immediately rinse  
the eyes with clean water and seek medical attention.  
If the material comes into contact with the skin or clothes,  
immediately rinse the affected area with clean water. Consult  
your doctor if inflammation or soreness develops.  
Cleaning the exterior surface and LCD screen  
Wipe gently with a soft cloth.  
Cleaning the connectors  
If the headphones or remote control connectors become dirty, this  
could cause noise or interruptions in sound. Wipe the connectors with  
a dry, soft cloth to keep in clean condition.  
Handle the Battery Pack with care.  
The Battery Pack may explode or present a fire or chemical burn hazard  
if it is not handled carefully.  
Do not allow the Battery Pack to come into contact with fire or  
subject it to extreme temperatures such as in direct sunlight, in a  
vehicle exposed to the sun or near a heat source.  
Do not cause the Battery Pack to short-circuit.  
Do not disassemble or tamper with the Battery Pack.  
Prevent damage to the Battery Pack. Do not carry or store the Battery  
Pack with metal items such as coins or keys. If damaged, discontinue  
use.  
About the battery  
10  
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USB charging uses the power supply of the USB port of the connected  
device. Charge the battery by connecting the PSP® system to a device  
equipped with a high-power USB port. If a low-power USB port or a USB  
hub is used, the battery may not be able to be charged.  
When the AC adaptor and a USB cable are connected to the PSP® system,  
the battery is charged by the power supply of the AC adaptor.  
Do not use or charge the PSP® system with the battery cover removed. If  
the battery is suddenly removed, the battery may be dropped and damaged,  
which may cause a system malfunction.  
Do not throw or drop the Battery Pack or subject it to strong physical  
shock.  
Do not put heavy objects on or apply pressure to the Battery Pack.  
Do not allow the Battery Pack to come into contact with liquids. If it  
becomes wet, discontinue use until it is completely dry.  
Keep the Battery Pack out of the reach of small children.  
If the PSP® system will not be used for an extended period of time,  
remove the Battery Pack and store it in a cool, dry place out of the  
reach of children.  
Use only the supplied Battery Pack or a replacement marked for use  
with the correct model of the PSP® system.  
Estimated battery duration  
*1  
Charging  
Game  
Approximately 3 - 6 hours  
Approximately 3 - 5 hours  
You can charge the battery using the AC adaptor or a USB cable (sold  
separately). For details about how to charge the battery, refer to the  
supplied Quick Reference manual.  
*2  
Video playback  
*1 Based on tests conducted using the supplied Battery Pack, with the system  
in single player mode, with Headphones with Remote Control in use, and  
with wireless LAN not in use.  
*2 Based on tests conducted using variables of system speakers versus  
Headphones, volume level and screen brightness level.  
Estimating the battery charge time  
Charging with the AC adaptor  
Charging using a USB cable  
Approximately 2 hours 20 minutes  
Approximately 5 hours  
Hint  
Battery duration may vary depending on the type of content being played or  
usage conditions such as screen brightness and environmental factors. As the  
battery pack ages, it will have a shorter duration.  
Figures shown are for when charging a battery with no charge remaining.  
Hints  
Do not use the PSP® system with the AC Adaptor when the Battery Pack  
is not inserted in the system. If the AC Adaptor is disconnected suddenly,  
it may result in damage to the system.  
Charge in a temperature of 10°C to 30°C. Charging may not be as effective  
in other environments.  
Battery Pack life  
The Battery Pack has a limited life span. Battery duration will  
decrease with repeated usage and age. When battery duration  
becomes short or if the Battery Pack bulges, replace the battery  
immediately.  
Charging may take longer when the system is turned on during charging or  
when a USB cable is used for charging.  
About the battery  
11  
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The Battery Pack life span varies depending on how it is stored, the  
conditions of use and environmental factors, such as temperature.  
Compatible media  
Replacing the Battery Pack  
The media types listed below can be used on the PSP® system.  
Throughout this manual, the term "Memory Stick Duo™" is used to  
refer to all types of Memory Stick™ media in the table below.  
For safety reasons, turn off the system and remove the power cord  
from the electrical outlet and disconnect any other cables before  
replacing the Battery Pack.  
If the system is left unused after the battery charge runs out or the  
Battery Pack has been removed, the date and time settings may be  
reset. If this occurs, the date and time setting screen will be displayed  
the next time the PSP® system is turned on.  
Type  
Logo  
UMD  
Memory Stick Duo™ (not  
MagicGate™-compatible)  
Storing the Battery Pack  
MagicGate™ Memory Stick  
Duo™  
*1  
When the system will not be used for an extended period of time,  
remove the Battery Pack from the system. Store the Battery Pack in a  
cool, dry place out of the reach of children.  
Memory Stick Duo™  
*1 *2  
(MagicGate™ compatible)  
Memory Stick PRO Duo™  
Memory Stick PRO-HG  
*1 *2  
*1 *2  
Duo™  
Memory Stick Micro™  
*1 *2 *3  
(M2™)  
*1 Compatible with MagicGate™  
*2 Compatible with high-speed data transfer over a parallel interface.  
Compatible media  
12  
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*3 To use Memory Stick Micro™ media, you must first insert it into an M2  
Duo-size adaptor. If the Memory Stick Micro™ is inserted directly into  
the system, it may not be able to be ejected.  
File size limitation  
The specification of the file system used on Memory Stick™ media  
limits the size of files that can be recorded or played to less than 4 GB  
per file.  
Hints  
The standard-size Memory Stick™ cannot be used with the system.  
Performance of all Memory Stick™ media is not guaranteed.  
If a Memory Stick Duo™ is formatted in a device other than the PSP®  
system, such as a PC, it is possible that the system will not recognise it. If  
MagicGate™  
is a term of copyright-protection technology  
developed by Sony Corporation.  
this happens, go to  
(System Settings)  
"Format Memory Stick™"  
and re-format the Memory Stick Duo™.  
UMD  
UMD contain a region code that is assigned to each sales region. This  
system can play UMD marked with either region code "ALL", "4"  
(PSP-3002 only) or "2" (PSP-3003 only).  
(PSP-3002 only)  
(PSP-3003 only)  
Memory Stick™  
Parallel data transfer (high-speed data transfer)  
Parallel data transfer is a high-speed data transfer technology that  
allows multiple data input/output connectors on the Memory Stick™ to  
be used at the same time (parallel interface). The PSP® system supports  
4-bit parallel data transfer. However, the time required for reading/  
writing differs according to the media in use.  
Compatible media  
13  
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,
,
,
Some USB devices cannot be used to charge the battery.  
For details, see "About the battery" ( page 10).  
When you connect a USB cable during gameplay, the PSP®  
system does not automatically change to USB mode.  
Troubleshooting  
Before requesting service  
If "USB Auto Connect" under  
"Off", the system must be set to USB mode manually. Select  
(USB Connection) under (Settings).  
(System Settings) is set to  
Go through this section if you experience difficulty in operating the  
PSP® system. Should any problem persist, contact the appropriate  
PSP® customer service helpline which can be found within every PSP®  
format software manual.  
The battery charge doesn't last long.  
,
The charge may run out sooner depending on the storage method,  
usage conditions or environment factors. For details, see "About  
Power, battery and charging issues  
The power does not turn on.  
The Battery Pack is bulged or swollen.  
If the Battery Pack bulges, replace the Battery Pack immediately.  
,
,
The battery charge may have run out. Charge the battery.  
Check that the Battery Pack is properly inserted.  
,
Screen  
The battery does not charge, or does not fully recharge.  
,
,
,
When using the AC adaptor, check that the AC Adaptor or the AC  
Power Cord are properly inserted in the system and the electrical  
outlet.  
When using the USB cable, check that the USB cable is fully  
inserted into the system and the USB device and that the USB  
device is turned on.  
The battery may not charge efficiently or charging may take  
longer depending on the usage conditions or environmental factors  
during charging. For details, see "About the battery"  
The screen suddenly turns dark.  
,
If "Backlight Auto-Off" under  
set, the LCD screen's backlight will automatically turn off if the  
system is left inactive for the set amount of time.  
(Power Save Settings) has been  
,
If "Auto Sleep" under  
system will automatically enter sleep mode if left inactive for the  
set amount of time.  
(Power Save Settings) has been set, the  
The screen is dark and hard to see.  
Use the display button on the system front to adjust the brightness.  
(
,
,
,
Check that the system connectors (such as the USB connector) and  
the AC adaptor or USB cable connectors are clean. If not, wipe the  
connectors with a soft, dry cloth.  
When using an AC adaptor, check that the correct AC Adaptor for  
this product is being used.  
Before requesting service  
14  
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Black or continuously lit pixels on the screen do not  
disappear.  
Sound  
,
LCD screens are made with highly precise technology, but in some  
cases, black (dark) pixels or continuously lit pixels may appear on  
the screen. This is not a system malfunction. For details, see  
There is no sound.  
,
Check that the volume is not set to zero. Try raising the volume.  
Check that the mute setting is not on. Press the sound button on the  
system front to clear the mute setting.  
,
page 6).  
,
When headphones or a video output cable is connected, no sound  
is output from the PSP® system speakers.  
The colour of the screen does not look right.  
If "Theme" under (Theme Settings) is set to "Original", the  
,
background colour will automatically change at the beginning of  
each month.  
The volume does not turn up.  
,
If "AVLS" under  
maximum volume level is restricted.  
(Sound Settings) is set to "On", the  
Video cannot be output to the TV.  
,
The ear friendly Headphones supplied with PSP-1003 are  
specifically designed to limit sound pressure level to a maximum  
of 90dB.  
,
Check that the video output cable is fully inserted into the system  
and the TV.  
Some TVs may not be able to output video from the PSP® system.  
The PSP® system outputs in the NTSC video format. If a display  
is used which does not support the NTSC video format, no picture  
will be displayed. Check with the TV manufacturer for details.  
,
,
,
When a video output cable is connected, the volume cannot be  
changed using the PSP® system's volume + button / volume -  
button. Adjust the volume on the connected device.  
The headphones do not emit sound or the sound contains  
noise.  
When video is output to a TV, black bars are displayed on  
the sides (or top and bottom) of the image.  
,
Check that the headphones are fully inserted.  
,
Because the size of the video image output to the TV for games or  
Internet browser screens is predetermined, horizontal or vertical  
black bars may be displayed at the edges of the image.  
The PSP® system's internal microphone does not pick up  
sound.  
,
When a headset (sold separately) is connected, the PSP® system  
receives sound through the headset's microphone. The internal  
microphone cannot be used.  
been set, the screensaver is automatically activated if no  
operations are performed for a certain period of time.  
Before requesting service  
15  
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UMD  
Video  
The system does not recognise the UMD.  
Videos do not play.  
,
Slide the POWER/HOLD switch up and hold it for at least three  
seconds until the POWER indicator turns off. Power will be  
completely cut off. After that, turn the system back on.  
,
Some types of data may not be able to be played.  
The system does not recognise a video file.  
,
,
Video data of types that are not compatible with the system will  
not be recognised.  
If the file or folder name on the Memory Stick Duo™ is changed,  
or if the file or folder is moved to another location using a PC, the  
system may not recognise it.  
Upon starting a UMD, a message recommending an update  
is displayed.  
,
Update the system software. For details on updates, refer to the  
Quick Reference manual supplied with the system.  
Memory Stick Duo™  
Music  
The Memory Stick Duo™ cannot be inserted.  
Music does not play.  
,
Set the Memory Stick Duo™ in the proper direction when  
inserting.  
,
The playback methods may be limited for some music data that is  
distributed through the Internet. In such cases, the data may not be  
able to be played on the PSP® system.  
,
Check that media of a type that can be used with the PSP® system  
is inserted. For details, see "Compatible media" (  
The system does not recognise a music file.  
The system does not recognise the Memory Stick Duo™.  
,
Check that the music data is saved in the correct folder on the  
Memory Stick Duo™. For details, refer to the User's Guide  
,
,
If Memory Stick Duo™ media is formatted using a PC, it may not  
be recognised by the PSP® system. If this happens, copy any data  
(
you want to keep on the PC, and then go to  
"Format Memory Stick™" and re-format.  
(System Settings)  
,
,
Music data of types that are not compatible with the system will  
not be recognised.  
To play WMA format data, you must first activate "Enable WMA  
Check that the Memory Stick Duo™ is properly inserted. Try  
taking out the Memory Stick Duo™ and reinserting it.  
Playback" under  
(System Settings).  
The system can't save or load data.  
,
There may be a problem with the Memory Stick Duo™. Try using  
another Memory Stick Duo™, if available.  
Before requesting service  
16  
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,
,
When communicating with another system in ad hoc mode, both  
systems must be set to the same channel. You can check the  
Photo  
currently set channel under  
Mode".  
(Network Settings)  
"Ad Hoc  
Images do not display.  
If a device that causes radio interference such as a microwave oven  
is nearby, system communications may not work properly.  
,
Depending on the image data size, certain images are not  
viewable.  
,
If images are edited using a PC, they may not be viewable.  
The Web page won't display properly.  
Some Web pages may not display properly.  
,
The system does not recognise an image file.  
,
Check that the data is saved in the correct folder on the Memory  
Stick Duo™. For details, refer to the User's Guide ( page 5).  
Other issues  
,
If the file or folder name on the Memory Stick Duo™ is changed,  
or if the file or folder is moved to another location using a PC, the  
system may not recognise it.  
Images that are not compatible with the PSP® system will not be  
recognised.  
The system or AC Adaptor is warm.  
,
,
During use, the system or AC Adaptor may become warm. This is  
not a malfunction.  
,
When the communication function is being used, the system may  
become warmer than during normal use. This is not a malfunction.  
Network  
The system is turned on, but does not operate.  
,
Check that the system is not in hold mode. If it is, slide the  
POWER/HOLD switch up to clear hold mode.  
A connection to the network cannot be established.  
,
Check that the WLAN switch on the top of the system is turned on.  
If "WLAN Power Save" under (Power Save Settings) is set to  
,
"On", you may not be able to transmit data correctly.  
There may be too much distance between the system and the  
access point or, when in ad hoc mode, between the system and the  
other player's system.  
Check that the network settings are correct. Refer to the  
instructions supplied with the network equipment and by your  
Internet service provider to make the correct network settings.  
Depending on the access point setting, you may need to enter the  
system's MAC address. You can check the MAC address under  
,
,
,
(System Settings)  
"System Information".  
Before requesting service  
17  
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The date and time are reset.  
The analog stick does not function properly.  
,
If the battery is not recharged and runs out, or if the Battery Pack  
is replaced, the system date and time settings may be reset. Follow  
the on-screen instructions to set the time and date.  
,
At a scene where the symptoms appear, move the analog stick in a  
circular motion. This will help you determine the optimum  
operating range.  
The PSP® system is not recognised by the PC when  
connected using a USB cable.  
The PSP® system cannot communicate with another PSP®  
system in ad hoc mode and communication is  
disconnected.  
,
,
,
,
Check that your PSP® system is set to USB mode. Ifit is not, select  
(USB Connection) under (Settings).  
Check that your Memory Stick Duo™ media is inserted into your  
PSP® system.  
Check that an operating system that supports USB mass storage  
class is installed in the personal computer in use.  
When using a USB hub or other devices, depending on the  
operating environment of the PC, the Memory Stick Duo™  
inserted in the system may not be recognised by the PC. Try  
connecting the system directly to the PC using a USB cable.  
,
If "UMD™ Cache" under  
you may not be able to communicate properly.  
(System Settings) is set to "On",  
,
If "USB Charge" under  
device may not be recognised.  
(System Settings) is set to "On", the  
The connected USB device is not recognised by the PSP®  
system.  
,
Check that the USB connector on the top of the system is clean.  
Try wiping it with a soft, dry cloth.  
You forgot your password.  
If you restore default settings under  
"Restore Default Settings", the system password will be reset to  
"0000". For details, refer to the User's Guide ( page 5).  
,
(System Settings)  
Note that if you restore default settings, settings you have adjusted  
for options other than the system password will also be cleared.  
Once cleared, these custom settings cannot be restored by the  
system.  
Before requesting service  
18  
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IMPORTANT  
1. If you need to claim under this Guarantee, please call your local  
Customer Service helpline (listed in the PSP® current software  
manual) for return instructions and other guidance.  
GUARANTEE  
2. Where SCEE has put this product on the market in Australia and  
New Zealand, this Guarantee is valid in Australia and New Zealand,  
provided:  
i. the original sales receipt or invoice or other proof of purchase  
(indicating the date of purchase and retailer’s name) is presented  
together with the defective Product within the Guarantee period  
(and has not been altered or defaced since the date of original  
purchase); and  
GUARANTEE FOR CONSUMERS IN  
AUSTRALIA & NEW ZEALAND  
Thank you for buying this Product. The term "Product" means the  
PSP® system. This Guarantee does not cover any software whether or  
not packaged with the Product. The system software pre-installed on  
the PSP® system is licensed to you, not sold, and is for use only as part  
of the PSP® system. The terms of such system software licence are at  
ii. the Guarantee seal and the serial number on the Product have not  
been damaged, altered, defaced or removed.  
3. To avoid damage to or loss/erasure of removable data storage media  
or peripherals, you must remove these before submitting the Product  
for guarantee service.  
4. Repair or replacement will involve installation of the latest software  
or firmware updates for the Product.  
Sony Computer Entertainment Europe Ltd ("SCEE") guarantees that  
this Product is free from defects in material and workmanship that  
result in Product failure during normal usage in accordance with the  
terms set out in below and will, for a period of 1 (one) year from the  
date of original purchase, repair or (at SCEE's option) replace any  
component part of this Product, free of charge, where it is faulty due to  
defective materials or workmanship. Replacement will be with a new  
or refurbished component or unit, at SCEE's option, which is  
guaranteed for the remainder of the original Guarantee Period.  
5. You may not claim under this Guarantee when the Product is  
damaged as a result of:  
i. commercial use, accident, fair wear and tear, negligence, abuse,  
or misuse (including, without limitation, failure to use this  
Product for its normal purpose and/or in accordance with  
instructions on proper use and maintenance, or installation or use  
in a manner inconsistent with applicable local technical or safety  
standards);  
ii. use in conjunction with any unauthorised peripheral (including,  
without limitation, game enhancement devices, adaptors and  
power supply devices);  
The benefits conferred by this Guarantee are in addition to other rights  
and remedies which the consumer has in law in Australia and New  
Zealand in respect of this Product, including rights and remedies  
available under the Trade Practices Act 1974 and State and Territory  
legislation in Australia and the Fair trading Act 1986 in New Zealand  
and this Guarantee does not affect such rights and remedies in any way.  
iii.any adaptation or adjustment to, or alteration of, the Product  
carried out for any reason, and whether properly carried out or  
not;  
This Guarantee is given to you by Sony Computer Entertainment  
Europe Ltd of 10 Great Marlborough Street, London, W1F 7LP, United  
Kingdom.  
GUARANTEE  
19  
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iv. maintenance or repairs carried out other than by a SCEE  
authorised service facility; or  
v. use in conjunction with unauthorised software, virus infection, or  
fire, flood or other natural calamity.  
GUARANTEE FOR CONSUMERS IN UK &  
EIRE  
Thank you for buying this Product. The term "Product" means the  
PSP® system. This Guarantee does not cover any software whether or  
not packaged with the Product. The system software pre-installed on  
the PSP® system is licensed to you, not sold, and is for use only as part  
of the PSP® system. The terms of such system software licence are at  
6. You may not claim under this guarantee where you are in material  
breach of your system software licence  
(see http://www.scei.co.jp/psp-eula).  
7. To the extent permitted by applicable law, this Guarantee will be  
your sole and exclusive remedy in relation to defects in this Product  
and all other guarantees, warranties, terms and conditions, express  
or implied by statute or otherwise, in respect of this Product are  
excluded and neither SCEE nor any other Sony entity, or their  
suppliers or authorised service facilities, will be liable for any  
special, incidental, indirect or consequential loss or damage.  
Sony Computer Entertainment Europe Ltd ("SCEE") guarantees that  
this Product is free from defects in material and workmanship that  
result in Product failure during normal usage in accordance with the  
terms set out in below and will, for a period of 1 (one) year from the  
date of original purchase, repair or (at SCEE's option) replace any  
component part of this Product, free of charge, where it is faulty due to  
defective materials or workmanship. Replacement will be with a new  
or refurbished component or unit, at SCEE's option, which is  
guaranteed for the remainder of the original Guarantee Period.  
If this Product needs any repair which is not covered by this Guarantee,  
please call your local Customer Service helpline for advice. If your  
home country is not one of those listed, please contact your retailer.  
This Guarantee is in addition to your statutory consumer rights (under  
applicable law) and does not affect them in any way.  
This Guarantee is given to you by Sony Computer Entertainment  
Europe Ltd of 10 Great Marlborough  
Street, London, W1F 7LP, United Kingdom.  
GUARANTEE  
20  
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IMPORTANT  
1. If you need to claim under this Guarantee, please call your local  
Customer Service helpline (listed in the PSP® current software  
manual) for return instructions and other guidance.  
2. Where SCEE has put this product on the market in the European  
Economic Area or Switzerland, this Guarantee is valid in all EU  
Member States plus Switzerland, Norway, Iceland and  
Liechtenstein, provided:  
i. the original sales receipt or invoice or other proof of purchase  
(indicating the date of purchase and retailer's name) is presented  
together with the defective Product within the Guarantee period  
(and has not been altered or defaced since the date of original  
purchase); and  
ii. the Guarantee seal and the serial number on the Product have not  
been damaged, altered, defaced or removed.  
3. To avoid damage to or loss/erasure of removable data storage media  
or peripherals, you must remove these before submitting the Product  
for guarantee service.  
4. Repair or replacement will involve installation of the latest software  
or firmware updates for the Product.  
5. You may not claim under this Guarantee when the Product is  
damaged as a result of:  
iii.any adaptation or adjustment to, or alteration of, the Product  
carried out for any reason, and whether properly carried out or  
not;  
iv. maintenance or repairs carried out other than by a SCEE  
authorised service facility; or  
v. use in conjunction with unauthorised software, virus infection, or  
fire, flood or other natural calamity.  
6. You may not claim under this guarantee where you are in material  
breach of your system software licence  
(see http://www.scei.co.jp/psp-eula).  
7. To the extent permitted by applicable law, this Guarantee will be  
your sole and exclusive remedy in relation to defects in this Product  
and all other guarantees, warranties, terms and conditions, express  
or implied by statute or otherwise, in respect of this Product are  
excluded and neither SCEE nor any other Sony entity, or their  
suppliers or authorised service facilities, will be liable for any  
special, incidental, indirect or consequential loss or damage.  
If this Product needs any repair which is not covered by this Guarantee,  
please call your local Customer Service helpline for advice. If your  
home country is not one of those listed, please contact your retailer.  
i. commercial use, accident, fair wear and tear, negligence, abuse,  
or misuse (including, without limitation, failure to use this  
Product for its normal purpose and/or in accordance with  
instructions on proper use and maintenance, or installation or use  
in a manner inconsistent with applicable local technical or safety  
standards);  
ii. use in conjunction with any unauthorised peripheral (including,  
without limitation, game enhancement devices, adaptors and  
power supply devices);  
GUARANTEE  
21  
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Additional information  
Weight  
Approx. 189 g (including Battery Pack)  
5°C - 35°C  
Operating environment  
temperature  
Specifications  
Video:  
Design and specifications are subject to change without notice.  
H.264/MPEG-4 AVC Main Profile  
Level 3  
Music:  
H.264/MPEG-4 AVC Main Profile  
Level 3, Linear PCM, ATRAC3plus™  
UMD  
Compatible  
codecs  
PSP® (PlayStation®Portable) system  
4.3 inches / 10.9 cm (16:9) full-transparent  
type, TFT drive  
Approximately 16,770,000 colours  
displayed  
LCD screen  
Memory  
Stick™  
For details, refer to the User's Guide  
(
Sound  
Stereo speakers  
UMD laser  
Internal disc drive  
Read-only UMD drive  
Wave length  
Power  
655 - 665 nm  
DC IN 5V connector  
Video out/headset connector  
Hi-Speed USB (USB 2.0 compliant)  
DC OUT connector  
Max. 0.28 mW  
Interface  
Type  
Semiconductor, continuous  
Memory Stick Duo™ slot  
Wireless LAN (IEEE 802.11b)  
Microphone  
Wireless LAN  
AC Adaptor: DC 5.0 V  
Rechargeable Battery Pack: Lithium-Ion  
rechargeable Battery Pack  
Standard  
IEEE 802.11b  
Power source  
Modulation format  
DS-SS (IEEE 802.11b compliant)  
Maximum power  
consumption  
Approx. 6 W (when charging)  
Approx. 169.4 × 18.6 × 71.4 mm (width ×  
height × depth) (excludes largest projection)  
External dimensions  
Specifications  
22  
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AC Adaptor*  
Software  
Input  
AC 100-240 V, 50/60 Hz  
DC 5 V, Max. 1500 mA  
Software developed by the NetBSD Foundation, Inc. and its  
contributors is used for the communication functions of this product.  
For more information, see  
Output  
Approx. 46 × 22 × 61 mm (width × height ×  
depth) (excludes largest projection) (PSP-  
3002)  
Approx. 51 × 61 × 54 mm (width × height ×  
depth) (excludes largest projection) (PSP-  
3003)  
This product adopts S3TC texture compression technology under  
licence from S3 Graphics, Co., Ltd.  
External dimensions  
This product includes RSA BSAFE® Cryptographic software from  
RSA Security Inc.  
RSA, BSAFE are either registered trademarks or trademarks of RSA  
Security Inc. in the United States and/or other countries.  
RSA Security Inc. All rights reserved.  
Approx. 57g (PSP-3002)  
Approx. 66g (PSP-3003)  
Weight  
*
The PSP-3003 model comes with a combined AC Adaptor and AC Power  
Cord.  
U.S. and foreign patents licenced from Dolby Laboratories.  
MPEG Layer-3 audio coding technology and patents licenced from  
Fraunhofer IIS and Thomson.  
Battery Pack  
Battery type  
Voltage  
Lithium-ion rechargeable battery  
DC 3.6 V  
This product contains  
ACCESS Co., Ltd.  
Copyright © 1996-2008 ACCESS Co., Ltd.  
is a trademark or registered trademark of ACCESS Co.,  
Internet browser software of  
Capacity  
1200 mAh  
Ltd. in Japan and other countries.  
This product is protected by certain intellectual property rights of  
Microsoft Corporation. Use or distribution of such technology outside  
of this product is prohibited without a licence from Microsoft or an  
authorised Microsoft subsidiary.  
Specifications  
23  
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The PSP® system's RSS Channel feature uses RSS (Really Simple  
Syndication) 2.0 technology. For details on RSS 2.0, visit  
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT  
WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR  
OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY  
WARRANTY OF MERCHANTABILITY OR FITNESS FOR  
A PARTICULAR PURPOSE.  
Contains Macromedia® Flash® Player technology by Adobe  
Copyright © 1995-2008 Adobe Systems Incorporated. All rights  
reserved. Flash, Macromedia, and Macromedia Flash are either  
trademarks or registered trademarks of Adobe Systems Incorporated in  
the United States and/or other countries.  
IN NO EVENT SHALL SAM LEFFLER OR SILICON  
GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,  
INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY  
KIND, OR ANY DAMAGES WHATSOEVER RESULTING  
FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR  
NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND  
ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN  
CONNECTION WITH THE USE OR PERFORMANCE OF  
THIS SOFTWARE.  
Portions of the PSP® system software require the following notices  
(these statements do not affect the limited warranty offered on the  
PSP® system or UMD software):  
This software is based in part on the work of the Independent  
JPEG Group.  
Copyright © 1988-1997 Sam Leffler  
Copyright © 1991-1997 Silicon Graphics, Inc.  
Trademarks  
"
", "PlayStation", "  
" and "  
" are  
Permission to use, copy, modify, distribute, and sell this software  
and its documentation for any purpose is hereby granted without  
fee, provided that (i) the above copyright notices and this  
permission notice appear in all copies of the software and related  
documentation, and (ii) the names of Sam Leffler and Silicon  
Graphics may not be used in any advertising or publicity relating  
to the software without the specific, prior written permission of  
Sam Leffler and Silicon Graphics.  
registered trademarks, and "UMD" is a trademark of Sony Computer  
Entertainment Inc.  
"
" and "XMB" are trademarks of Sony Corporation and Sony  
Computer Entertainment Inc.  
"SONY" and " " are registered trademarks of Sony Corporation.  
Also, "Memory Stick Duo", "Memory Stick PRO Duo", "Memory  
Stick PRO-HG Duo", "Memory Stick Micro", "M2", "Memory Stick",  
"
", "MagicGate", and "ATRAC" are trademarks of the same  
company.  
Specifications  
24  
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ATOK is a registered trademark of JUSTSYSTEM CORP. in Japan  
and other countries.  
Windows and Windows Media are either registered trademarks or  
trademarks of Microsoft Corporation in the United States and/or other  
countries.  
Mac OS is a trademark of Apple, Inc.  
All other trademarks are the properties of their respective owners.  
About national export control  
This product may fall within the scope of national export control  
legislation. You must comply fully with the requirements of such  
legislation and of all other applicable laws of any jurisdiction in  
relation to this product.  
Notice about U.S. Export Administration  
Regulations  
This product contains software that is subject to certain restrictions  
under the U.S. Export Administration Regulations, and may not be  
exported or re-exported to U.S. embargoed destinations. In addition  
this product may not be exported or re-exported to persons and entities  
prohibited by the U.S. Export Administration Regulations.  
Specifications  
25  
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© 2010 Sony Computer Entertainment Inc. All rights reserved.  
Printed in China  
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