SnapGear Network Card SnapGear User Manual

¾ Quick Setup  
This guide walks you through the installation of your SnapGear  
appliance. Installing your SnapGear appliance into a well planned  
network is quick and easy. However, network planning and design is  
outside the scope of this guide. Please take some time to plan your  
network prior to installing your SnapGear appliance.  
To add a SnapGear appliance to your local area network (LAN), the  
basic steps are:  
Unpack your SnapGear appliance  
Set up a PC to connect to the SnapGear Management  
Console  
Quick Install Guide  
Set up your SnapGear appliance’s password and LAN  
connection settings  
Set up your SnapGear appliance’s Internet connection  
settings  
¾ Quick Setup  
Set up the PCs on your LAN to access the Internet  
Occasionally you will see a box like the following, which contains  
important technical information:  
¾ SnapGear Warranty  
¾ Contact Details  
¾ Product Registration  
Note: Example.  
System Requirements  
These steps assume that you have a PC running Microsoft Windows  
(95/98/Me/2000/XP) with an Ethernet network interface card installed.  
You may need to be logged in with administrator privileges.  
For a more a thorough description of configuring your SnapGear  
appliance, please refer to the User Manual on your SnapGear CD  
(\doc\SnapGearUserManual.pdf).  
For troubleshooting and answers to frequently asked questions, contact  
your network administrator or consult the Knowledge Base at:  
For product compliance information, please refer to the SnapGear CD  
(\doc\SnapGearCompliance.pdf).  
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STEP 3  
Set up the SnapGear appliance’s password  
and LAN connection settings  
Launch Internet Explorer (or your preferred web browser) and navigate  
to 192.168.0.1.  
The SnapGear Management Console will display.  
Select Quick Setup Wizard from the center of the page.  
You will be prompted to log in. Enter the initial user name and password  
for your SnapGear appliance:  
User name:  
Password:  
root  
default  
Note: If you are unable to connect to the Management Console at  
192.168.0.1, or the initial username and password are not accepted,  
press the black Reset button on the SnapGear appliance’s rear panel  
twice, wait 20 – 30 seconds, and try again. Pressing this button twice  
within 2 seconds returns the SnapGear appliance to its factory default  
settings.  
Select Use the following IP address and enter the following details:  
IP address:  
192.168.0.100  
255.255.255.0  
192.168.0.1  
Subnet mask:  
Default gateway:  
Enter and confirm a password for your SnapGear appliance. This is the  
password for the user root, the main administrative user account on the  
SnapGear appliance. It is therefore important that you choose a  
password that is hard to guess, and keep it safe.  
Select Use the following DNS server addresses and enter:  
Preferred DNS server: 192.168.0.1  
Note: If you wish to retain your existing IP settings for this network  
connection, click Advanced and Add the secondary IP address of  
192.168.0.100, subnet mask 255.255.255.0.  
The new password will take effect immediately, and you will be prompted  
to enter it when completing the next step.  
The Quick Setup Wizard will display.  
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Hostname: You may change the name the SnapGear appliance knows  
itself by. This is not generally necessary.  
Note: This page will only display if you previously selected Manual  
configuration. Otherwise skip to the next step.  
Enter an IP address and Subnet mask for your SnapGear appliance’s  
LAN connection. You may choose to use the SnapGear appliance’s  
initial network settings if you are sure no other PC or network device  
already has the address of 192.168.0.1.  
Manual configuration: Select this to manually specify your SnapGear  
appliance’s LAN connection settings.  
The IP address will later be used as the gateway address for the PCs  
on your LAN. To gain access through this gateway, the PCs on your  
LAN must have an IP address within the bounds of the subnet described  
by the SnapGear appliance’s IP address and subnet mask (e.g. using  
the SnapGear appliance’s initial network settings, 192.168.0.2 –  
192.168.0.254).  
Skip: LAN already configured: Select this if you wish to use the  
SnapGear appliance’s initial network settings (IP address 192.168.0.1  
and subnet mask 255.255.255.0) as a basis for your LAN settings. You  
may skip to the next step.  
Obtain LAN IP address from a DHCP server on LAN (not generally  
recommended): Select this if you have an existing DHCP server that you  
wish to have automatically configure your SnapGear appliance’s LAN  
connection settings. You may skip to the next step.  
Take note of this IP address and subnet mask, as you will need them  
later on.  
Click Next to set up your SnapGear appliance’s Internet connection  
settings and connect to the Internet.  
Click Next.  
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STEP 4  
Set up the SnapGear appliance’s Internet  
connection settings  
STEP 5  
Set up the PCs on your LAN to access the  
Internet  
First, attach your SnapGear appliance to your modem device or Internet  
connection medium. If necessary, give the modem device some time to  
power up.  
If you haven’t already, connect your SnapGear appliance’s LAN Ethernet  
port directly to your LAN hub using the straight through Ethernet cable  
(blue).  
To access the Internet, the PCs on your network must all be set up to  
use the SnapGear appliance as their default gateway. This can be done  
a number of different ways depending on how your LAN is set up.  
If your LAN has a DHCP server already, proceed to STEP 5A.  
If your LAN does not have a DHCP server, proceed to STEP 5B.  
If you are not sure, you probably want STEP 5B.  
STEP 5A  
LAN with a DHCP server  
Add a lease to your existing DHCP server to reserve the IP address you  
chose in STEP 3 for the SnapGear appliance’s LAN connection.  
Select your Internet connection type and click Next.  
If you chose to set the SnapGear appliance’s LAN connection settings  
using Manual configuration, you may simply remove this address from  
the pool of available addresses.  
If connecting using a cable modem, select the appropriate ISP. Choose  
Generic cable modem provider if unsure.  
If connecting using a regular analog modem, enter the details provided  
by your ISP.  
Enter this same IP address as the gateway IP address to be handed out  
by the DHCP server.  
If connecting using an ADSL modem, select Auto detect ADSL  
connection type and enter the details provided by your ISP. If auto  
detection fails and you are unsure of your ADSL connection type,  
contact your ISP.  
Enter this same IP address as the DNS server IP address to be handed  
out by the DHCP server.  
Restart all the PCs on the network (this will reset their gateway and DNS  
addresses).  
If you have a direct connection to the Internet (e.g. a leased line), enter  
the IP settings provided by your ISP.  
Note: The purpose of restarting the computers is to force them to gain a  
new DHCP lease. Alternatively you can use a utility such as ipconfig to  
release then renew a lease, or disable and re-enable the network  
connection.  
Note: For detailed help for each of these options, please refer to the  
User Manual.  
Once the SnapGear appliance’s Internet connection has been set up,  
click Next, select Reboot and click Next again.  
STEP 5B  
LAN with no DHCP server  
Note: If you have changed the SnapGear appliance’s LAN connection  
settings, it may become uncontactable at this point. The next step  
describes how to set up the PCs on your network to access the  
SnapGear appliance and the Internet.  
A DHCP server allows PCs to automatically obtain network settings  
when they start up. If your network does not have a DHCP server, you  
may either manually set up each PC on your network, or set up the  
SnapGear appliance's DHCP server.  
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Click Add Server and configure the DHCP server with the following  
details:  
Note: If you only have several PCs, we suggest manually setting up  
your network. If you have more PCs, enabling the SnapGear  
appliance’s DHCP server is more scalable.  
Gateway Address is the IP address of the SnapGear appliance’s  
LAN connection, or leave it blank.  
To manually set up each Windows PC on your network:  
DNS Address is the IP address of the SnapGear appliance’s LAN  
connection, or leave it blank.  
Click Start -> Settings -> Control Panel and double click Network  
Connections (or in 95/98/Me, double click Network).  
WINS Address (optional) is the IP address of any existing WINS  
server on your LAN.  
If presented with multiple connections, right click on Local Area  
Connection (or appropriate network connection) and select Properties.  
Default Lease Time and Maximum Lease Time should generally  
Select Internet Protocol (TCP/IP) and click Properties (or in 95/98/Me,  
be left at their default values.  
TCP/IP ->[your network card name] if there are multiple entries).  
Initial Dynamic IP Address Range is a range of free IP  
addresses on your LAN’s subnet for the SnapGear appliance to  
hand out to PCs on your LAN.  
Enter the following details:  
IP address is an IP address that is part of the same subnet range  
Note: For a detailed description of configuring DHCP Server Settings,  
please refer to the User Manual.  
as the SnapGear appliance’s LAN connection (e.g. if using the  
default settings, 192.168.0.2 – 192.168.0.254).  
Subnet mask is the subnet mask of the SnapGear appliance’s  
LAN connection.  
Each PC on your LAN must now be set up to use DHCP. For each PC  
on your LAN:  
Default gateway is the IP address of the SnapGear appliance’s  
LAN connection.  
Click Start -> Settings -> Control Panel and double click Network  
Connections (or in 95/98/Me, double click Network).  
Preferred DNS server is the IP address of the SnapGear  
If presented with multiple connections, right click on Local Area  
Connection (or appropriate network connection) and select Properties.  
appliance’s LAN connection.  
Click OK (or in 95/98/Me, Add then OK, reboot the PC if prompted to do  
so).  
Select Internet Protocol (TCP/IP) and click Properties (or in 95/98/Me,  
TCP/IP ->[your network card name] if there are multiple entries) and  
click Properties (in 95/98/Me, you may also have to click the IP Address  
tab).  
Perform these steps for each PC on your network.  
You are now finished.  
Alternatively, to activate your SnapGear appliance's DHCP server:  
Launch Internet Explorer (or your preferred web browser) and navigate  
to the IP address of the SnapGear appliance’s LAN connection.  
The SnapGear Management Console will display.  
Select DHCP Server from the Networking menu.  
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¾ Common VPN Scenarios  
Generally there are two common scenarios in which you will want to set  
up your SnapGear appliance(s):  
LAN-to-LAN: Linking two branch offices across the Internet. For this  
case we recommend using IPSec. The SnapGear VPN can operate  
with both static and dynamic public (Internet) IP addresses.  
For the example below we assume SnapGear appliances are installed at  
either end, and both have a static public IP address, or one is static and  
one is dynamic. The example tunnel will be using pre-shared keys for  
authentication, aggressive mode for keying, and be established going  
out through the default gateway interface. Proceed to SnapGear to  
SnapGear VPN (IPSec).  
Please refer to the IPSec section of the User Manual if you are  
trying to set up something more complex, and for a detailed  
description of all available options.  
Roaming: Connecting to your SnapGear appliance, installed at your  
home or office, from a single PC at a remote location. For this case we  
recommend using PPTP because the client is standard in Windows and  
other operating systems, and it is quite simple to set up. Proceed to  
Remote Workstation to SnapGear VPN (PPTP).  
Check Obtain an IP address automatically, check Obtain DNS server  
address automatically and click OK (in 95/98/Me, reboot the PC if  
prompted to do so).  
SnapGear to SnapGear VPN (IPSec)  
You are now finished.  
Perform these steps for either end of the connection. Unless instructed  
otherwise, leave all options at their default settings.  
STEP 1  
Enable IPSec  
Select IPSec from the VPN menu.  
Underneath IPSec General Settings select This SnapGear has a  
static IP address IPSec endpoint, or This SnapGear has a dynamic  
IP address IPSec endpoint as appropriate. This is referring to the  
public (Internet) IP address of this SnapGear appliance. Check with  
your ISP if unsure.  
Check Enable IPSec, and click Apply.  
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STEP 2  
Add a New IPSec Connection  
STEP 4  
Remote Endpoint Settings  
Select the Add New Tunnel tab at the top of the window.  
If you selected The remote party has a static IP address, enter the  
other SnapGear appliance's public (Internet) IP address in The remote  
party's IP address.  
If you selected The remote party has a dynamic IP address, enter  
snap@branch as the Required Endpoint ID.  
Note: Please note again that this example is not suitable for setting up a  
connection where both ends have dynamic IP address, for this scenario  
please refer to the IPSec section of the User Manual.  
Click Continue.  
STEP 5  
Phase 1 Settings  
Enter a descriptive name for the connection in Tunnel name.  
Select This tunnel will be using Aggressive mode Automatic Keying  
(IKE).  
Select The remote party has a static IP address or The remote party  
has a dynamic IP address as appropriate. This is referring to the  
public (Internet) IP address of the other SnapGear appliance. Check  
with your ISP if unsure.  
You must choose a Preshared Secret to authenticate the connection.  
This passphrase can be any character string you like (recommended at  
least 24 characters), it may contain spaces, and must be entered  
identically on both SnapGear appliances.  
Click Continue.  
STEP 3  
Local Endpoint Settings  
Note: It is important that you keep this information secret, much like a  
If you selected This SnapGear has a dynamic IP address IPSec  
password. The preshared secret is fundamental to IPSec encryption.  
endpoint, enter snap@branch as the Required Endpoint ID.  
Click Continue.  
Click Continue.  
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STEP 6  
Phase 2 Settings  
Remote Workstation to SnapGear VPN (PPTP)  
STEP 1  
Enable PPTP Server  
Select PPTP VPN Server from the Networking menu. The table below  
describes the fields in the PPTP VPN Server Setup page and the  
options in enabling and configuring VPN access.  
Enable PPTP  
Check this box to enable the establishment of  
PPTP connections to your SnapGear  
appliance.  
IP Address(es) to  
Assign VPN Clients  
Enter a range of free IP addresses on your  
LAN to assign to the remote connections.  
Authentication  
Scheme  
MSCHAPv2 is the most secure and  
recommended. It uses encrypted passwords.  
CHAP is less secure, and similarly PAP is  
even less secure, but more common. In some  
cases you may have to choose them if the  
default does not work.  
Enter the network address and network mask for the Local Network  
(this SnapGear appliance) and the Remote Network (the other  
SnapGear appliance). You can check this by opening Diagnostics in a  
new browser window and looking under LAN Interface, e.g. if the IP  
Address is 192.168.1.1 and Netmask is 255.255.255.0, enter  
192.168.1.0/255.255.255.0.  
Authentication  
Database  
Leave this as Local unless you wish to use  
another server to authenticate PPTP VPN  
clients. Refer to the User Manual if this is the  
case.  
Note: The two LANs being connected by the IPSec connection must  
have network addresses that are different to each other, e.g.  
192.168.1.0/255.255.255.0 and 192.168.2.0/255.255.255.0.  
Click Apply and you're done.  
STEP 6  
Repeat  
Your SnapGear appliance is now activated for IPSec VPN. Once you  
have completed the steps at each end you will be up and running.  
STEP 7  
Verify  
Under Tunnel List in the General Settings tab, check Status to see  
whether the connection is Down or Running. Status will display  
Negotiating Phase 1 then Negotiating Phase 2 as the connection is  
being established.  
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As new VPN user accounts are added, they are displayed on the  
updated Account List.  
STEP 2  
Add User Account(s)  
Once you have set up the VPN server, select Continue.  
To modify the password of an existing account, Select the account in the  
Account List then enter New Password and Confirm in the Delete or  
Change Password for the Selected Account field.  
Similarly to delete an existing account, Select the account in the  
Account List then check Delete in the Delete or Change Password for  
the Selected Account field.  
If you request a change to a User Account and it is successful, the PPTP  
VPN Server Setup page will be displayed with the change noted. If the  
change was unsuccessful, an error will be reported.  
STEP 3  
Configure Remote Client  
At the remote sites there is generally no need for any special client  
software. Your SnapGear appliance’s PPTP server supports the  
standard PPTP client software included with Windows. The virtual  
private network connection is simple to configure using the standard  
Dial-Up Networking software. PPTP is also compatible with Linux/Unix  
PPTP client software.  
These instructions will cover a Windows 2000 client. Please refer to the  
SnapGear User Manual if you have a different operating system.  
Click Start, Settings, Network and Dialup Connections. Choose  
Make New Connection.  
Before remote users can set up a VPN tunnel to the SnapGear  
appliance’s PPTP server, they must have user accounts set up. The  
field options in the Add New Account are detailed below.  
Username  
This User Name is required for VPN authentication  
only. The name selected is case sensitive (for example  
Jimsmith is not the same as jimsmith).  
Windows  
Domain  
Optional. Most Windows clients expect you to specify a  
domain name in upper case.  
Password  
Confirm  
Enter the password for the remote VPN user.  
Re-enter the password to confirm.  
Choose Connect to a private network through the Internet. Click  
Next.  
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Enter the SnapGear appliance’s public (Internet) IP address in the  
Destination Address and click Next. Select the Connection  
Availability that you require on the next window and click Next, which  
will display the final window in this wizard.  
¾ Terms and Conditions SnapGear Warranty  
Standard Warranty  
Choose a name for your new VPN connection, e.g. My Office VPN.  
SnapGear, Inc., its parent, affiliates and subsidiaries, (collectively,  
"SnapGear") warrant your SnapGear product to be in good working order  
and to be free from defects in workmanship and material (except in  
those cases where the materials are supplied by the Purchaser) under  
normal and proper use and service for the period of one (1) year from  
the date of original purchase from an Authorized SnapGear reseller. In  
the event that this product fails to meet this warranty within the  
applicable warranty period, and provided that SnapGear confirms the  
specified defects, Purchaser's sole remedy is to have SnapGear, in  
SnapGear's sole discretion, repair or replace such product at the place  
of manufacture, at no additional charge other than the cost of freight of  
the defective product to and from the Purchaser. Repair parts and  
replacement products will be provided on an exchange basis and will be  
either new or reconditioned. SnapGear will retain, as its property, all  
replaced parts and products. Notwithstanding the foregoing, this  
hardware warranty does not include service to replace or repair damage  
to the product resulting from accident, disaster, abuse, misuse, electrical  
stress, negligence, any non-SnapGear modification of the product  
except as provided or explicitly recommended by SnapGear, or other  
cause not arising out of defects in material or workmanship. This  
hardware warranty also does not include service to replace or repair  
damage to the product if the serial number or seal or any part thereof  
has been altered, defaced or removed. If SnapGear does not find the  
product to be defective, the Purchaser will be invoiced for said inspection  
and testing at SnapGear's then current rates, regardless of whether the  
product is under warranty.  
Your client machine should be connected to the Internet in the normal  
way (dialout, ADSL, cable modem etc.).  
Enter the Username and Password set up earlier and click the  
Connect button.  
After you have been authenticated to the network, you can check your e-  
mail, use the office printer, access shared files and browse the network –  
as if you were physically connected to the LAN.  
To disconnect the VPN tunnel connection to the remote SnapGear  
appliance double click on the Dial-Up Networking icon in the Windows  
task bar and close the connection.  
STEP 4  
Verify  
Your VPN connection is easily verified by attempting a connection as  
above. Once the connection has succeeded your client’s Windows task  
bar will contain a Dial-Up Networking icon and will flash to indicate  
activity. You may also double click this icon to see further statistics.  
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Extended Four Year Warranty  
Limitation of Liability  
If Purchaser buys Extended Warranty at time of purchase of the product  
or within thirty (30) days from date of original purchase, the period of  
warranty will be extended by three (3) additional years to a total of four  
(4) years.  
No action, regardless of form, arising from this warranty may be brought  
by either party more than two (2) years after the cause of action has  
occurred. Purchaser expressly agrees that SnapGear's liability, if any,  
shall be limited solely to the replacement or repair of the product in  
accordance with the warranties specifically and expressly set forth  
herein. The remedies of the Purchaser are the exclusive and sole  
remedies available, and, in the event of a breach or repudiation of any  
provision of this agreement by SnapGear, the Purchaser shall not be  
entitled to receive any incidental damages as that term is defined in  
Section 2-715 of the Uniform Commercial Code. SnapGear waives the  
benefit of any rule that disclaimer of warranty shall be construed against  
SnapGear and agrees that such disclaimers herein shall be construed  
liberally in favor of SnapGear. THE FOREGOING WARRANTIES ARE  
THE SOLE AND EXCLUSIVE WARRANTIES GIVEN IN CONNECTION  
WITH THE PRODUCT AND THE HARDWARE. SNAPGEAR DISCLAIMS  
ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING  
WITHOUT LIMITATION, ANY WARRANTIES AS TO THE SUITABILITY  
OR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR  
PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS.  
SNAPGEAR DOES NOT PROMISE THAT THE PRODUCT IS ERROR-  
FREE OR WILL OPERATE WITHOUT INTERRUPTION. IN NO EVENT  
SHALL SNAPGEAR BE LIABLE FOR ANY LOST OR ANTICIPATED  
PROFITS, OR ANY INCIDENTAL, EXEMPLARY, SPECIAL OR  
CONSEQUENTIAL DAMAGES, REGARDLESS OF WHETHER  
SNAPGEAR WAS ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES.  
Return Procedure  
If this product requires service during the applicable warranty period, a  
Return Materials Authorization (RMA) number must first be obtained  
from SnapGear. Product that is returned to SnapGear for service or  
repair without an RMA number will be returned to the sender  
unexamined. Product should be returned, freight prepaid, in its original  
or equivalent packaging, to an authorized SnapGear Service Center.  
Proof of purchase date must accompany the returned product and the  
Purchaser shall agree to insure the product or assume the risk of loss of  
damage in transit. Contact SnapGear for further information.  
Technical Support  
Purchaser is entitled to thirty (30) days free telephone support (USA  
ONLY) and thirty (30) days free e-mail support (world wide) from date of  
purchase provided that the Purchaser first register their product(s) with  
SnapGear either via filling in and posting or faxing the form found in the  
Quick  
Install  
Guide,  
or  
filling  
in  
the  
on-line  
form  
Telephone and e-mail  
support is available from 9:00 AM to 5:00 PM, Mountain Time.  
SnapGear's standard warranty includes free access to SnapGear's  
Knowledge Base as well as any application notes, white papers and  
other on-line resources that may become available from time to time.  
SnapGear reserves the right to discontinue all support for products that  
are no longer covered by warranty.  
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GOVERNING LAW AND ATTORNEY’S FEES. This EULA is governed by the laws of the State of Utah, USA, excluding its  
conflict of law rules. You agree that the United Nations Convention on Contracts for the International Sale of Goods is hereby  
excluded in its entirety and does not apply to this EULA. If you acquired this Software in a country outside of the United  
States, that country’s laws may apply. In any action or suit to enforce any right or remedy under this EULA or to interpret any  
provision of this EULA, the prevailing party will be entitled to recover its costs, including reasonable attorneys’ fees.  
SNAPGEAR END USER LICENSE AGREEMENT  
IMPORTANT  
READ BEFORE USING THE ACCOMPANYING SOFTWARE  
ENTIRE AGREEMENT. This EULA constitutes the entire agreement between you and SnapGear with respect to the  
Software, and supersedes all other agreements or representations, whether written or oral. The terms of this EULA can only  
be modified by express written consent of both parties. If any part of this EULA is held to be unenforceable as written, it will  
be enforced to the maximum extent allowed by applicable law, and will not affect the enforceability of any other part.  
Should you have any questions concerning this EULA, or if you desire to contact SnapGear for any reason, please contact  
the SnapGear representative serving your company.  
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THE  
ACCOMPANYING SOFTWARE, THE USE OF WHICH IS LICENSED FOR USE ONLY AS SET FORTH BELOW. IF YOU  
DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE SOFTWARE. IF YOU  
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You have acquired a product that includes SnapGear (“SnapGear”) proprietary software and/or proprietary software licensed  
to SnapGear. This SnapGear End User License Agreement (“EULA”) is a legal agreement between you (either an individual  
or a single entity) and SnapGear for the installed software product of SnapGear origin, as well as associated media, printed  
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THE FOLLOWING DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY IS INCORPORATED INTO THIS EULA  
BY REFERENCE.  
NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. YOU HAVE INDEPENDENTLY DETERMINED  
HOW TO USE THE SOFTWARE IN THE DEVICE, AND SNAPGEAR HAS RELIED UPON YOU TO CONDUCT  
SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE.  
LIMITED WARRANTY. SnapGear warrants the media containing the Software for a period of ninety (90) days from the date  
of original purchase from SnapGear or its authorized retailer. Proof of date of purchase will be required. Any updates to the  
Software provided by SnapGear (which may be provided by SnapGear at its sole discretion) shall be governed by the terms  
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discretion, to refund the purchase price paid by you for the Software on the defective media, or to replace the Software on  
new media. SnapGear makes no warranty or representation that its Software will meet your requirements, will work in  
combination with any hardware or application software products provided by third parties, that the operation of the software  
products will be uninterrupted or error free, or that all defects in the Software will be corrected.  
LICENSE GRANT. Subject to the terms and conditions of this EULA, SnapGear grants you a nonexclusive right and license  
to install and use the Software on a single CPU, provided that, (1) you may not rent, lease, sell, sublicense or lend the  
Software; (2) you may not reverse engineer, decompile, disassemble or modify the Software, except and only to the extent  
that such activity is expressly permitted by applicable law notwithstanding this limitation; and (3) you may not transfer rights  
under this EULA unless such transfer is part of a permanent sale or transfer of the Product, you transfer at the same time all  
copies of the Software to the same party or destroy such materials not transferred, and the recipient agrees to this EULA.  
No license is granted in any of the Software’s proprietary source code. This license does not grant you any rights to patents,  
copyright, trade secrets, trademarks or any other rights with respect to the Software.  
SNAPGEAR DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING  
WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE. OTHER THAN AS STATED HEREIN, THE ENTIRE RISK AS TO SATISFACTORY QUALITY,  
PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. ALSO, THERE IS NO WARRANTY AGAINST  
INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT. IF YOU HAVE  
RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR THE SOFTWARE, THOSE WARRANTIES DO NOT  
ORIGINATE FROM, AND ARE NOT BINDING ON, SNAPGEAR.  
You may make a reasonable number of copies of the electronic documentation accompanying the Software for each  
Software license you acquire, provided that, you must reproduce and include all copyright notices and any other proprietary  
rights notices appearing on the electronic documentation.  
SnapGear reserves all rights not expressly granted herein.  
INTELLECTUAL PROPERTY RIGHTS. The Software is protected by copyright laws, international copyright treaties, and  
other intellectual property laws and treaties. SnapGear and its suppliers retain all ownership of, and intellectual property  
rights in (including copyright), the Software components and all copies thereof, provided however, that certain components of  
the Software are components licensed under the GNU General Public License (version 2), which SnapGear supports. You  
code for any of the components of the Software licensed under the GNU General Public License upon request.  
EXPORT RESTRICTIONS. You agree that you will not export or re-export the Software, any part thereof, or any process or  
service that is the direct product of the Software in violation of any applicable laws or regulations of the United States or the  
country in which you obtained them.  
NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS PROHIBITED BY LAW, SNAPGEAR SHALL HAVE NO LIABILITY  
FOR COSTS, LOSS, DAMAGES OR LOST OPPORTUNITY OF ANY TYPE WHATSOEVER, INCLUDING BUT NOT  
LIMITED TO, LOST OR ANTICIPATED PROFITS, LOSS OF USE, LOSS OF DATA, OR ANY INCIDENTAL, EXEMPLARY  
SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER UNDER CONTRACT, TORT, WARRANTY OR OTHERWISE  
ARISING FROM OR IN CONNECTION WITH THIS EULA OR THE USE OR PERFORMANCE OF THE SOFTWARE. IN NO  
EVENT SHALL SNAPGEAR BE LIABLE FOR ANY AMOUNT IN EXCESS OF THE LICENSE FEE PAID TO SNAPGEAR  
UNDER THIS EULA. SOME STATES AND COUNTRIES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF  
LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.  
U.S. GOVERNMENT RESTRICTED RIGHTS. The Software and related documentation are provided with Restricted Rights.  
Use, duplication, or disclosure by the Government is subject to restrictions set forth in subparagraph (c) (1) (ii) of the Rights in  
Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c) (1) and (2) of the Commercial  
Computer Software – Restricted Rights at 48 C.F.R. 52.227-19, as applicable, or any successor regulations.  
TERM AND TERMINATION. This EULA is effective until terminated. The EULA terminates immediately if you fail to comply  
with any term or condition. In such an event, you must destroy all copies of the Software. You may also terminate this EULA  
at any time by destroying the Software.  
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NOTES  
¾ Contact Details  
USA  
Australia  
7984 South Welby Park Drive  
Suite #101  
West Jordan, UT 84088  
USA  
825 Stanley St  
Woolloongabba  
QLD 4102  
Australia  
Phone +1 801 282 8492  
Phone +61 7 3435 2888  
Fax  
+1 801 282 8496  
Fax  
+61 7 3891 3630  
¾ Product Registration  
For prompt product registration please go to the SnapGear website at:  
You will require a current email address to register your product.  
Part Number: 520072-00  
January 23, 2004  
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