Heavy Duty Powerchair
USER MANUAL
Models:
SHOPRIDER HD – 888WHD
SHOPRIDER WS – 888WS
SHOPRIDER HD – 888WHD
SHOPRIDER WS – 888WS
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INTRODUCTION
Congratulations on insisting the best. Shoprider heavy duty
Powerchairs are the ultimate combination of style, comfort and
reliability. The heavy duty features support ease of use for today’s
active lifestyle. We know that your Powerchair will provide many
years of mobility for you. Enjoy the freedom of mobility wherever
you go!
This manual contains important information regarding the safe use
of your Shoprider Powerchair. Please read this manual carefully
and thoroughly before using your Powerchair and make sure you
understand all the instructions.
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EMI WARNING
Electromagnetic Interference (EMI) from Radio Wave Sources
Powered electric chairs may be susceptible to electromagnetic
interference, which is a kind of interfering electromagnetic energy
(EM) emitted from sources such as radio stations, TV stations,
amateur radio (HAM) transmitters, two-way radios and cellular
phones. The interference (from radio wave sources) can cause the
power chairs to release its brakes, move by itself or move in
unintended directions. It can also permanently damage the powered
chair’s control system.
The sources of radiated EMI can be broadly classified into three
types:
1. Hand-held portable transceivers (transmitters-receivers) with
the antenna mounted directly on the transmitting unit. Examples
include: citizens band (CB) radios, “walkie talkies”, security, fire
and police transceivers, cellular telephones and other personal
communication devices
NOTE: Some cellular telephones and similar devices transmit
signals while they are ON, even when not being used.
2. Medium-Range mobile transceivers, such as those used in
police cars, fire trucks, ambulances and taxis. These usually
have the antenna mounted on the outside of the vehicle.
3. Long-Range transmitters and transceivers, such as commercial
broadcast transmitters (radio and TV broadcast antenna
towers) and amateur (HAM) radios.
NOTE: Other types of hand-held devices, such as cordless
phones, laptop computers, AM/FM radios, TV sets, CD
players, cassette players and small appliances such as
electric shavers and hair dryers, so far, as we know, are not
likely to cause problems to your Powerchair.
Note: The VSI/VR2 Controller EMI rating is FDA regulated and
conforms to federal regulations.
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Powered Chair Electromagnetic Interference (EMI)
Because EM energy rapidly becomes more intense the closer one
moves to the transmitting antenna (source), the EM fields from hand-
held radio sources (transceivers) are of special concern. It is possible
to unintentionally bring high levels of EM energy very close to the
Powerchair’s control system while using these devices. This can
affect the Powerchair’s movement and braking. Therefore, the
warnings listed below are recommended to prevent possible
interference with the control system of the Powerchair.
WARNINGS
The following warnings listed below should reduce the chance of
unintended brake release or Powerchair movement, which could
result in serious injury.
1. Do not operate hand-held transceivers (transmitter-receivers),
such as citizens band (CB) radios, or turn ON personal
communication devices, such as cellular phones, while the
Powerchair is turned ON.
2. Be aware of nearby transmitters, such as radio or TV stations,
and try to avoid coming close to them.
3. If unintended movement or brake release occurs, turn the
Powerchair OFF as soon as it is safe.
4. Be aware that adding accessories or components, or modifying
the Powerchair may make it more susceptible to EMI.
NOTE: There is no easy way to evaluate the overall immunity
of the powered chair.
Report all incidents of unintended movement or brake to your
Powerchair provider, and note whether there are sources of EMI
nearby.
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Safety Instructions
Please use your Powerchair to enhance your active lifestyle. With
increased mobility, please observe a few rules to ensure safe
operation of your Powerchair. So please…
1. Do not drive the Powerchair without reading this manual.
2. Do not exceed the safe climbing maximum angle (Table 2).
3. Do not use the joystick in an erratic manner when going up or
down an incline.
4. Do not carry passengers or exceed the maximum weight limit
(Table 2).
5. Do not turn off the joystick controller by switching the On/Off
Button when moving at any speed. This will bring the
electromagnetic brakes on immediately and could cause
damage to the joystick controller.
6. Do not drive over deep and soft terrain (soft dirt, loose gravel,
deep grass).
7. Do not attempt to mount a curb height above 2 inches.
8. Do not mount or dismount the Powerchair unless the
electromagnetic brakes are engaged and the joystick
controller is off.
9. Do not operate the Powerchair if the unit is in freewheel
mode.
10. Do not use on the road, except when crossing between
sidewalks.
11. Do not sit on the Powerchair when in a vehicle, but transfer to
a vehicle seat.
12. Do not exceed any grade over 6 degrees (10%).
13. Always stop fully before changing forward or reverse
direction.
14. Always engage a slow speed when going down gradients
(move the joystick slowly towards center position to reduce
the speed).
15. Always approach and climb over curbs at slow speed.
16. Always approach curbs and gradients at 90 degrees.
17. Always use the safety belt.
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18. Always keep the feet on the leg rest while driving.
19. Always make sure the batteries are fully charged before
setting out on a journey.
20. Always charge the Powerchair in a well ventilated area to
prevent any possible risk.
21. Always check that the drive wheels are engaged. Someone
may have left the Powerchair in freewheel mode.
22. Always reduce your speed when turning sharply.
23. Avoid turning sharply on a slope or gradient.
24. To brake in an emergency simply release the joystick.
25. Always try to find a “dropped curb” or “curb cutout” whenever
possible.
26. Always keep your Powerchair properly maintained.
27. Never try to use your Powerchair beyond it’s limitations as
described in this manual.
28. Always put seat in most upright position whenever driving up
an incline
Important Notes
The Shoprider Powerchair is designed to assist in your individual
mobility needs. Any usage outside of the guidelines in this manual
may result in damage to the chair or injury to the user or third party.
Whenever a center bolt of the wheel assembly has been loosened,
please replace a specified new bolt from authorized providers and
secure with a torque of 240 ± 5 kg-cm together with Loc-tite 271
adhesive (or equivalent).
Please do not lift the wheelchair by the armrests.
First Time Use
Prior to using your Shoprider Powerchair for the first time, you must
charge the batteries fully (refer to Battery Charging Procedures).
Charging may take up to 12 hours. Charging the batteries completely
prior to first time use will benefit battery efficiency and life of batteries.
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Feature Guide
SHOPRIDER HD MODEL # 888WHD
4
3
5
9
8
6
Figure 1
(1) Removable Armrests with Width, Height & Angle Adjustment
(Flips Up for Easy Sideways Transfer)
(2) Programmable VR2 Joystick Controller with Adjustable speed &
Battery Life Indicator.
(3) Charging Port
(4) Deluxe Reclining Captain Seat
(5) Adjustable Length, Height, Angle Extra Large Foot Plate
(6) Front Castor Assy (9” flat free tire)
(7) Frame Serial Number (13 alphanumeric characters)
(8) Rear Drive Wheel (10” flat free tire)
(9) Removable shroud for easy battery access
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Feature Guide
SHOPRIDER WS MODEL # 888WS
4
3
8
6
5
Figure 2
(1) Removable Armrests with Width, Height Length & Angle
Adjustment (Flips Up for Easy Sideways Transfer)
(2) Programmable VSI Joystick Controller with Adjustable speed &
Battery Life Indicator
(3) Charging Port
(4) Deluxe Pillow-top Leatherette Captain Seat
(5) Standard Adjustable Length & Angle Foot Plate
(6) Front Castor Assy (9” flat free tire)
(7) Frame Serial Number (13 alphanumeric characters)
(8) Rear Drive Wheel (10” flat free tire)
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Getting to Know Your Shoprider Powerchair
The Joystick Controller (VSI)
Shoprider WS (888WS)
8
1. On-Off Button: This button turns the joystick
1
2
controller (hereinafter referred to as VSI) on
and off. Do not use this button to stop the
power chair, except in an emergency.
4
3
2. Battery Gauge:
This is a 10-segment
display, which indicates if the VSI is switched
on and gives the state of charge of the
5
6
battery.
Additionally, any faults in the
Powerchair electrical system are also
indicated by this display. Refer to Table 1 for
more details.
7
3. Maximum Speed Indicator: This is a 5-
segment display, which indicates the
maximum speed setting selected.
4. Horn Button:
This button operates the
Figure 3
Powerchair’s horn.
5. Speed Decrease Button:
decreases the maximum speed.
6. Speed Increase Button:
Increases the maximum speed.
This button
This Button
7. Joystick: This controls the speed and direction of the Powerchair.
Push the joystick in the direction you want to go. The further you
push it, the faster the speed will be. Releasing the joystick will
automatically engage the brakes and stop the Powerchair.
8. Charging Port: This is the only charging port for the Shoprider WS.
When using this charging port only plug into this port with the
qualified Shoprider charger certified by the original manufacturer of
the Powerchair. This port should not be used as a power supply for
any other electrical devices. Doing either of these as stated above
will void the warranty of the Powerchair.
Note: The controller can be fitted to suit either right or left-handed
users. Please contact your provider for further assistance.
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The Joystick Controller (VR2)
Shoprider HD (888 WHD)
8
1. On-Off Button: This button turns
the joystick controller (hereinafter
referred to as VR2) on and off. Do
not use this button to stop the power
chair, except in an emergency
2. Battery Gauge: This is a 10-
segment display, which indicates if
the VR2 is switched on and gives
the state of charge of the battery.
Additionally, any faults in the
Powerchair electrical system are
also indicated by this display. Refer
to Table 1 for more details.
2
1
4
6
3
5
7
3. Maximum Speed Indicator: This
is a 5-segment display, which
indicates the maximum speed
setting selected.
4. Horn Button: This button
operates the Powerchair’s horn.
Figure 4
5. Speed Decrease Button: This Button Increases the maximum speed.
6. Speed Increase Button: This Button Increases the maximum speed.
7. Joystick: This controls the speed and direction of the Powerchair.
Push the joystick in the direction you want to go. The further you push it,
the faster the speed will be. Releasing the joystick will automatically
engage the brakes and stop the Powerchair.
8. Charging Port: This is the only charging port for the Shoprider HD.
When using this charging port only plug into this port with the qualified
Shoprider charger certified by the original manufacturer of the
Powerchair. This port should not be used as a power supply for any other
electrical devices. Doing either of these as stated above will void the
warranty of the Powerchair.
Note: The controller can be fitted to suit either right or left-handed users.
Please contact your provider for further assistance.
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LOCK MODE: The VSI controller can be locked to prevent
unauthorized use. The locking method is achieved through a
sequence of key presses and joystick movements, as detailed below.
Note; The joystick controller may or may not be programmed for the
lock mode function. Please contact your provider for further
information.
To lock Powerchair controller:
ƒ While the controller is switched on, depress and hold the on/off
button.
ƒ After 1 second the controller will bleep. Now release the on/off
button.
ƒ Push the joystick forward until the controller bleeps.
ƒ Push the joystick in reverse until the controller bleeps.
ƒ Release the joystick, there will be a long bleep.
ƒ The Powerchair controller is now locked.
To unlock the Powerchair controller:
ƒ Use the on/off button to switch the controller on. The maximum
speed/profile indicator will be rippling up and down.
ƒ Push the joystick forward until the controller bleeps.
ƒ Push the joystick in reverse until the controller bleeps.
ƒ Release the joystick, there will be a long bleep.
ƒ The Powerchair is now unlocked.
SLEEP MODE: If the controller is left on and not used for more than
ten minutes, the controller will automatically “go to sleep”. This is
recognized by a slow intermittent flash of the battery indicator lights.
Simply turn the controller off and back on to reset.
Always leave the chair in drive mode. The freewheel option is
there only to allow the chair to be pushed manually when the need
arises (i.e., to store or push unit out of a tight space). Following the
sticker picture put each lever in the direction of the person sitting
down driving the chair.
The Powerchair will not function while the drive mechanism is
disengaged (in freewheel). In addition, the VSI will flash a fault code
and beep steadily if turned on. Refer to Table 1 for more details.
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Both left and right sides must be in drive mode for power chair to
operate. Otherwise the Powerchair will flash fault code of 9 lights
and will not operate (VSI only). For the HD; if one side is in drive
mode & the other is in freewheel, the powerchair will spin in
circles.
Shoprider HD Drive/Freewheel Mechanism
The drive/freewheel levers are found toward the rear of the
Powerchair, one on top left and one bottom right. These levers will
allow you to disengage the drive mechanism and push the
Powerchair while in freewheel mode. (FIG. 5)
Shoprider WS Drive/Freewheel Mechanism
The drive/freewheel levers are found toward the front of the
Powerchair, one on each side, located at the end of each motor.
These levers will allow you to disengage the drive mechanism and
push the Powerchair while in freewheel mode. (FIG. 6)
Figure 5
Free Wheel Levers
Figure 6
Free Wheel Lever, NOTE:
There is another lever on
opposite side, same location
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Adjustable Arm, Seat Assemblies and Footplate Assemblies
1
6
2
5
4
3
Figure 7
1. Vinyl armpad
2. Height adjustment bolt, allows for the height of the armpad to be
adjusted to fit the users needs.
3. Pivot base for the front of the armpad. Acts as a base allowing for
easy flip up release for the armpad.
4. Seat height adjustment pins. Allow for the height of the seat to be
adjusted to fit the user’s needs. (4 pins total)
5. Height adjustment knob, allows for the rear section of the armpad to
be adjusted, height wise.
6. Seat recline lever, allows for the seat to recline back.
7. Height Adjustment bolt, allow for
the adjustment of the footplate’s
height.
7
8. Length adjustment pin, allow for
the length of the footplate to be
adjusted.
Figure 8
8
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Adjustable Seat Arm Assemblies and footplate for the Shoprider WS
1
2
3
4
5
Figure 9
1. Adjustable Arpmpads, the armpads flip up for sideways transfer.
They also adjust length wise to fit the users’ needs.
2. Tightening knob which assists in the length wise adjustment of your
armpads.
3. Tightening bolt which can be used to adjust the height of each
individual armpad.
4. Swing Away VSI controller bracket which allows the controller to
swing away from the unit and closer to the user arm.
5. Seat tightening knobs, which are used to tighten up and secure the
seat in place. Has an adjustable height capability. There are two
height adjustment holes in which a steel bolt goes through the
selected hole for the desired
seat height (figure 11)
6. Adjustable footplate pin,
which allows the user to adjust
the length of the footplate to
meet there needs.
6
Figure 11
Figure 10
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Preparing for Use Your Powerchair
The Powerchair has many features designed to give the user
maximum comfort. Adjustments can be made to the following parts of
the Powerchair:
(1)Footrest can be lengthened outward from the main frame in three
positions.
(2)Footrest angle can be adjusted from 00 to 600.
(3)Armrests can be set at different angles.
(4)Armrests can be set at different lengths.
(5)Arms can be adjusted in height.
(6)Arms can be adjusted in width.
(7)Joystick controller can be fitted for either right or left hand use (no
tools required).
(8)Seat supporting posts with retaining pins can be adjusted in
height.
(9)Backrest angle can be slightly adjusted from 900 to 1020.
Adjustments should be carried out by a provider/attendant while the
user is seated in the Powerchair with the Powerchair turned off (the
seat height adjustment is made when the user is out of seat).
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Driving Your Shoprider Powerchair
Ramps, Slopes and Cambers
The portable indoor/outdoor Powerchair has the ability to negotiate
ramps, slopes and cambers of a low to medium gradient. It is of the
utmost importance that the following points are observed:
1. Never attempt to go up or down an incline which has a rough,
wet or slippery surface (loose gravel, tree roots, wet grass,
polished floor, etc.)
2. Always approach an incline head on, not at an angle
3. Always travel at a speed that you are comfortable with and that
you feel in complete control
4. Avoid sudden or erratic action with the joystick
5. Always have the reclining seat in the most upright position
when driving up an incline
6. When riding along in a straight line you may experience
“veering to one side”. This is due to the natural camber in the
construction of the pavement. To correct this you simply have
to steer slightly against it, as you continue to move forward
Figure 12
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Caring for Your Shoprider Powerchair
First Time Use
Prior to using your Powerchair for the first time, you must charge the
batteries fully (refer to Battery Charging Procedures). Charging may
take up to 12 hours. Charging the batteries completely prior to first
time use will benefit battery efficiency and battery life.
Tires
Since your tires are flat free tires, there is no need to ever worry
about tire air-pressure.
General Maintenance and Lubrication
ƒ Inspection for loose wheel bolts, seat and arm tightening bolts,
castor nuts and other nuts and bolts is recommended on a
regular basis.
ƒ Most lubricated components on the Powerchair are designed to
be maintenance free and are sealed. Therefore, lubrication is
not required for these components. However, the driving wheel
axles and seat post should always have a very light coat of
multi-purpose grease.
DO NOT USE TOO MUCH GREASE!
Drips may stain or damage carpets, furnishings, etc.
ƒ It is recommended that the driving axles (inside the drive wheel
assy) and castor assemblies be checked and cleaned
occasionally for hair and debris build-up, which will hinder the
performance of the unit.
ƒ It is highly recommended that the batteries be fully charged
after each use. If the batteries are weak, severely discharged or
old, a variety of problems may occur with the unit including
charging problems, reduced speed, loss of range, loss of
charge capacity and others. Please contact your provider for
battery replacement and proper disposal.
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Batteries & Battery Charging
Batteries
Shoprider HD, Shoprider WS
The Shoprider WS is designed to operate on two 12 volt/36Ah sealed
lead acid (AGM or gel-cell type) aka SLA maintenance free batteries.
While the Shoprider HD is designed to operate on two 12 volt/75Ah
sealed lead acid (AGM or gel-cell type) aka SLA maintenance free
batteries. The life of the batteries may be affected by temperature,
terrain, weight of user, driving methods, and care of batteries. It is
recommended that you charge your batteries after every use. Please
pay close attention to the light indication on the charger to ensure that
the batteries are fully charged before taken off of the charger.
The active user will need to charge the batteries after using
approximately 30% of battery capacity. As an inactive user, only
using from once a week to every other day, the recharge point would
be at 50% of discharge (Refer to Figure 8). For extended battery life,
it is highly recommended that these guidelines be followed. You
cannot over charge the batteries.
*Keeping the batteries charged extends the life of the batteries*
SLA batteries should be kept fully charged at all times. They must not
be left in a discharged state if the unit is not being used for some time
or the batteries will be permanently damaged and will no longer hold
a charge. The SLA batteries should be checked once a month and
kept charged as needed. Typically SLA batteries have up to about
400 charging cycles.
Red Bottom
Amber Middle
4 Bars
Green Top
3 Bars
3 Bars
Flashing. Danger, you must
stop and recharge the
batteries. Failure to do so
may result in damage of
batteries.
From 30% - 50%
discharge. Batteries
will
Full battery charge.
need charging.
NEVER DISCHARGE BATTERIES TO RED BARS OF INDICATOR!
Figure 14
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Battery Charging Procedure
Charging the Shoprider portable Powerchair:
Shoprider HD & WS
1) Plug the A/C power cord into the wall. Plug the male three-pin
charger plug into the female 3-pin receiver located on the
bottom of the VSI/VR2 (Refer to Figure 3, #8 & Fig. 4, #8).
The battery charger’s light indicator is as follows:
Red -
Amber-
Green -
Charging
Charging
Charging complete
Depending on the amount of battery discharge, the charge time can
take up to 12 hours. The battery charger has an electronic switch that
will terminate the charge when the batteries are fully charged. Do not
remove the battery charger until the charging cycle is complete. Be
sure to unplug charger from the wall first before unplugging charger
from the Powerchair.
WARNING! Only use the original manufacturer approved
charger!
This charger is for indoor use only. Do not expose it to rain or
water spray.
Do not leave the charger plugged into the Charging Port if the
charger is not charging.
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Troubleshooting
The Self-Help Guide (Table 1) is intended to assist in the location of a
fault that may occur in a certain part of the Powerchair.
If after checking the fault from the table below and the fault is still
showing, do not use the Powerchair. Turn off the power and consult
your provider immediately.
Table 1
BATTERY
GAUGE FAULT
CODE
POSSIBLE VSI-50/VR2 FAULT
Battery voltage is too high, check the battery connections.
Call your Shoprider Provider
Solenoid brake fault. Check drive/freewheel levers.
Possible controller fault. Check controller connector. Call
your Shoprider Provider.
10 Bars flash
9 Bars flash
8 Bars flash
Possible joystick fault. Be sure joystick is at center when
controller is turned on. Call your Shoprider Provider.
Battery charger connected. Unplug charger.
Right-hand motor wiring fault. Check connections. Call
your Shoprider Provider.
7 Bars flash
6 Bars flash
5 Bars flash
Right-hand motor disconnected. Check connections. Call
your Shoprider Provider.
Left-hand motor wiring fault. Check connections. Call your
Shoprider Provider.
Left-hand motor disconnected. Check connections. Call
your Shoprider Provider.
Low battery voltage. Charge batteries immediately. Do not
drive Powerchair until batteries are completely charged!
4 Bars flash
3 Bars flash
2 Bars flash
1 Bar flash
Battery/ Charging Troubleshooting
Shoprider WS & HD– If the charger indicator light has a blinking red
light after being plugged in and doesn’t charge the batteries the
batteries may be over discharged or there may be a brake in the
connection (loose wires or connections) and may require additional
service or replacement. Contact your provider for assistance.
If the charger indicator light goes immediately to green when plugged
in to charge, the problem is likely a blown fuse popped circuit breaker
(push reset button) or similar. Contact your provider for assistance.
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Specifications
Table 2
Shoprider HD
888WHD
Shoprider WS
888WS
Overall Dimensions:
L x W x H
Number, Size of
Front Tires
47” x 29” x 50”
2,9 Inches
36” x 24 “ x 39”
2,9 Inches
Number, Size of
Rear Tires
2,10 Inches
2,10 Inches
Total Weight of Unit
With Seat and
Batteries
301 Lbs.
172 Lbs.
Maximum User
Weight (on level
road)
500 Lbs.
300 Lbs.
Battery Capacity
12v – 75Ah x 2
12v – 36Ah x2
Charger
Off Board, 8 amp Off Board, 8 amp
4.37mph 5mph
Maximum Speed
Safe Climbing Angle,
Maximum Single
User Weight
Refer to figure 12 Refer to figure 13
Range 2
15 Miles
20 Miles
Turning Radius
37.5 Inches
34 Inches
Seat to floor height
(Adjustable)
25”,26”,27”,28”
2.75”
21”, 22”, 23”
1.25”
Ground Clearance
Output Power of
Motor x2
1 hp
0.75 hp
(Reference Only)
As a part of our ongoing product improvement initiative, Shoprider reserves the right to change
specifications and design without prior notice. All specifications and dimensions are approximate.
1Includes the anti-tip wheel.
2The actual driving range varies with the factors shown below:
1. The weight of the user
2. Ground surface condition
3. Battery condition
4. Type of charger
5. Ambient temperature
6. Driving style
7. Terrain
8. After battery and mechanical moving parts have broken in
*Proceed up any incline with seat in upright position*
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QUARTERLY INSPECTION
For your own safety, quarterly inspection and service on the product has
to be performed and signed by an authorized provider. Maintenance
records (below) should be kept at all times. The manufacturer /
distributor / vendor will be indemnified from any product liability claim if
the above maintenance / service requirement are not met.
NOTE! Regular (Monthly) inspection is strongly recommended by
the manufacturer to ensure ultimate performance of the vehicle.
Service Record:
Date of Purchase:
/
/
Purchaser:_________________________________________________________
Model #: ______________ Serial #: ____________________________________
Dealer Unit Was Purchased From: ____________________________________
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Disclaimer
Congratulations on your purchase of the Shoprider powerchair.
This Powerchair is not intended to be used by individuals with
physical limitations that could prevent the user from operating the
Powerchair safely. Shoprider disclaims all responsibility for any
personal injury or property damage, which may occur as a result of
improper or unsafe use of its products.
Warranty is only valid when genuine Shoprider parts are used. All
modifications on the Powerchair, unless approved and authorized by
Shoprider will automatically invalidate the warranties. Standard
warranty does not extend to consumable items and parties other than
the original user.
The preceding guidance is intended to assist you in the safe
operation of this Powerchair. If you should have any questions about
the correct operation of the Powerchair, please contact your
authorized Shoprider provider.
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Notes:
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Notes:
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Notes:
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Model Name-
Provider Stamp
Serial No.:________________________
Shoprider Mobility Products, Inc.
800-743-0772
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