Shaw Satellite TV System SAC 00 094 User Manual

DUAL SATELLITE  
INSTALLATION MANUAL  
SAC-00-094  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1. Getting Started  
This Shaw Direct Installation Manual provides all the  
information you require to install your system. The  
instructions are fairly simple, providing step-by-step  
instruction for system installation. However, it will  
require skills in construction, wiring and assembly to  
correctly complete the installation.  
Quad LNB  
Important: We also recommend against installing the  
satellite dish on your roof, unless absolutely  
necessary. If you do choose to mount the dish on the  
roof, we strongly recommend consulting with a  
building or construction expert before installation.  
Elliptical Dish  
IMPORTANT: Read this manual thoroughly before  
beginning installation.  
Universal  
Mount  
Assembly  
Clamp  
Mount  
Assembly  
Satellite  
Feed  
Support  
Arm  
WARNING: All satellite dish systems must be  
properly grounded, particularly if the dish is close to  
or above the roof line. Improper grounding can result  
in damage or serious personal injury. National,  
provincial and local electrical codes may require you  
to ground the dish directly and to insert a grounding  
block in the coaxial cables running from the dish to  
the receiver inside the building. Before beginning  
installation, carefully read the section on grounding  
the dish (see section 11).  
Hardware  
1/4" External Tooth Washer  
2 Supplied  
1/4"x 1-1/2" Long Hex Head Bolt  
This installation requires you to:  
(Feed Support Arm Mounting)  
1 Supplied  
• Use hand tools such as a hand drill  
• Determine whether water pipes, electrical wiring or  
gas lines are close to the installation area  
• Route coaxial cable through walls and  
under floors  
1/4" Whiz Nut (Hex Head)  
5 Supplied  
1/4" x 1-3/4" Long Carriage Head Bolt  
(Antenna Mounting Bolt - Painted Head)  
2 Supplied  
• Use a compass, protractor and carpenter’s level  
• Use a ladder to climb structures  
• Know your local, provincial and national grounding codes  
Spacer Sleeve  
(Feed Support Arm Mounting)  
1 Supplied  
If you feel you do not have the experience to perform  
these tasks, contact Shaw Direct at 1.888.554.7827 for  
assistance.  
1/4" x 1/2" Carriage Head Bolt  
2 Supplied (Mast Adjusting Bolts)  
You’ll need the following tools:  
• #1 Philips Screwdriver  
7/16 Hex Wrench, open or combination end  
• Electric Drill and Bits  
• Carpenter’s Level  
1/4" Flat Washer  
3 Supplied  
Hex Head Hi/Lo Screw  
2 Supplied  
• Compass  
• Protractor  
Your satellite Shaw Direct Dish Kit contains the  
following components:  
• Shaw Direct Elliptical Dish with dual satellite  
hardware  
3
SAC-00-094  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Key points to remember when installing your  
Shaw Direct System:  
• If you install the dish on the roof or side of your  
house, be sure to attach the bolts into a building stud,  
rafter or other solid surface.  
• When mounting on the roof of your house,  
use an adequate/approved sealant (for your type of  
roofing material) around the holes where the base of  
the universal mount meets the mounting surface. This  
will prevent the roof from leaking. (Consult with a  
roofing expert to confirm best sealant.)  
• Do not drill any holes until you’ve confirmed the  
best location for the dish.  
• Make sure the installation of the dish conforms to  
local electrical and building codes, zoning requirements  
and other applicable laws and regulations. If you are  
unsure, contact your local electrician or building  
inspector for assistance.  
For possible periodic removal of snow, choose a site  
that is easily accessible.  
We do not recommend:  
• Mounting the dish on a railing  
• Installing the dish on aluminum or vinyl siding  
(these are unlikely to be structurally sound)  
• Keep grounding requirements in mind (see section 11  
for additional information on grounding).  
• Ensure there are no visible obstructions between the dish  
and your line of sight to the satellites. Keep in mind that  
trees will grow up and outward and may eventually block  
the signal.  
• The maximum allowable length for the RG-6 coaxial  
cable connecting the receiver to your dish is 125 feet.  
Consult Shaw Direct if the cable will exceed this length.  
3. Dish Assembly  
Step 1: To avoid losing any hardware components, select  
• Use only RG-6 grade coaxial cable. Using lower grade  
RG-59 coaxial cable may result in excessive signal loss  
and poor reception. Cable grade type is indicated on the  
outer jacket of the cable.  
a clear area on the ground for dish assembly.  
Step 2: On the Universal Mount, insert the (2) 1/4" X 1/2"  
Carriage Head Bolts (Mast Adjusting Bolts), through the  
mast and the curved slot of the mount. Capture with  
(2) 1/4" External Tooth Washers and (2) 1/4" Whiz Nuts.  
Tighten the bolts just enough to hold in place (see  
Figure A).  
• Do not install the dish:  
• Under power lines  
• Where it may be easily tampered with  
• Where it is exposed to high winds, during windy or  
stormy conditions  
Shaw Direct offers a supplementary Self Install Kit, If you  
have not already purchased our Self Install Kit, you may  
do so by calling 1.888.554.7827. This kit contains  
everything you will need to successfully install your Shaw  
Direct satellite system. Please contact Shaw Direct to  
order or receive additional information regarding the Self  
Install Kit.  
Fig. A  
2. Mounting Locations  
Your dish will typically be mounted on a solid base. To  
ensure your dish doesn’t move in windy conditions, choose  
a location where it can be securely fastened. The mounting  
surface should be rigid and solid.  
IMPORTANT: The Elliptical Dish has a turn radius of  
+/ 35 degrees. If you are mounting the dish on the  
side of your house, check the assembled dish and  
mounting pole to see if you can rotate the dish in  
the desired azimuth setting. If you can’t rotate the  
dish, choose an alternate location.  
Step 3: Attach the dish to the Clamp Mount Assembly  
using the (2) 1/4" X 1-3/4" Long Carriage Head Bolts  
(Antenna Mounting Bolts-Painted Head), (2) 1/4 Flat  
Washers and (2) 1/4" Whiz Nuts. Ensure the Center Pivot  
Pin on the Clamp Mount Assembly is inserted in the  
mating hole of the Dish (see Figure B).  
_
Key things to remember when choosing a mounting  
location:  
Note: We do not recommend mounting the dish on  
the roof unless absolutely necessary. We also  
recommend that you consult a building expert for  
future tips on preventing roof leakage.  
• The mounting surface should be flat, even and in good  
condition.  
4
SAC-00-094  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Fig. B  
4. Locating the Satellite  
Step 1: Determine the direction in which to point the dish.  
The primary satellite SAT A is located at 107.3 west  
longitude; the secondary satellite (SAT B) will be located  
at 111.1 west longitude.  
1/4" x 1-3/4" Long  
Carriage Head Bolt  
(Antenna Mounting Bolt)  
Clamp Mount  
Assembly  
1/4" Flat Washer  
IMPORTANT: For dual satellite dish installation, use  
the SAT B Azimuth, Elevation and Skew listings in the  
Dual Satellite Locator Chart at the back of this  
manual for the city nearest your location to point the  
dish in the general direction of the Anik satellites.  
1/4" Whiz Nut  
1
0
2
0
0
6
40  
Center Pivot Pin  
Dish  
Socket  
Write them here:  
Azimuth  
Before tightening the bolts, adjust the skew alignment to the  
90 degree mark on the Clamp Mount Assembly (see Figure C).  
Tighten the bolts just enough to hold in place. You’ll have to  
make further adjustments to this setting later.  
Elevation  
Skew  
SAT A:__________ SAT A:__________ SAT A:________  
SAT B:__________ SAT B:__________ SAT B:________  
TIP: Initially setting the skew to 90 degrees will make it  
easier to aim the dish.  
Fig. E  
Azimuth Clamp Bolts  
Fig. C  
Boss Holes  
Skew Alignment  
Mark  
Skew Adjustment  
Nuts  
Azimuth  
Elevation  
Skew  
NOTE: Each Scale  
mark is 2 degrees  
Step 2: Use a compass to determine roughly where to  
point your dish.  
Step 5: Attach the Feed Support Arm to the dish using  
the (1) 1/4" X 1-1/2" Hex Head Bolt (1), Spacer Sleeve, (1)  
1/4" Flat Washer and (1) 1/4" Whiz Nut, making sure the  
Feed Support Arm and Spacer Sleeve are positioned as  
shown in Figure D. Position the 2 plastic cable clips  
packaged with the LNB around support arm to secure the  
coax cable(s) from the LNB to receiver.  
Step 3: Choose a dish installation location with a clear  
line of sight to both SAT B and SAT A based on the  
settings you recorded earlier. There should be no trees,  
buildings or other obstructions between the dish and the  
satellite. Do you have a clear line of sight to both SAT A  
and SAT B?  
• If YES, go to Step 4 and continue with the  
installation.  
Fig. D  
• If NO, find another location.  
• If you’re not sure, contact Shaw Direct for more  
information.  
NOTE: To ensure an accurate compass reading, stay away  
from large metal objects. To double-check accuracy, take  
multiple readings several feet apart.  
Dish  
Socket  
1/4" Whiz Nut  
Step 4: At the dish install site, hold a compass level and  
still in the palm of your hand. When the needle stops  
rotating (dark half of the needle always points north),  
slowly rotate the body of the compass so that the "N"  
marking is aligned with the dark half of the needle.  
Locate the tick mark on the compass edge corresponding  
to the SAT B azimuth number you wrote down earlier  
(see Figure F). This is the direction in which to point your  
dish to receive both SAT A and SAT B signals.  
Spacer  
Sleeve  
Flat  
1/4" Washer  
Feed  
Support Arm  
1/4" x 1-1/2" Long  
Hex Head Bolt  
You’ve just finished assembling the dish.  
TIP: Use a stick or other object to mark the correct  
azimuth direction.  
5
SAC-00-094  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Fig. F  
Fig. F  
Level Not Level  
Fig. H  
Fig. H  
If you live in  
Vancouver,  
the satellite will be  
to the Southeast  
Use bubble level  
to plumb mast so  
it is vertical in all  
directions  
If you live in Newfoundland,  
the satellite will be  
to the Southwest  
Curved  
slot  
Step 5: Estimate the SAT B elevation (angle) setting you  
recorded earlier, using a protractor if needed (see Figure  
G). Check any obstructions at that elevation. If there are  
obstructions, then select an alternate location for the dish.  
Step 2: Drill holes in the structure on which you are  
mounting the dish to match the holes in the base of the  
Universal Mount.  
90°  
60°  
30°  
Fig. G  
Fig. G  
Step 3: Secure the Universal Mount with appropriate  
surface screws. Check the mount for movement. An  
improperly secured mount will affect dish performance.  
0°  
Step 4: Slide the Dish/Clamp Mount Assembly onto the  
mast by loosening the (2) Azimuth Clamp Bolts (see  
Figure C) and the Elevation Pivot Bolt just enough to  
slide the assembly until it makes contact with the  
Elevation Pivot Bolt (see Figure I). Tighten the Elevation  
Pivot Bolt just enough to hold it in place on the mast.  
0 degrees is straight toward the horizon and 90 degrees is straight upward.  
IMPORTANT: When evaluating the install location,  
make sure there are no trees, branches or objects  
visually obstructing the dish and the general  
direction of the satellite. Also, keep in mind that trees  
grow up and outward and may eventually block the  
signal.  
When Adjusting  
elevation use edge of metal  
to line up with elevation setting  
for your area on the elevation scale.  
Fig. I  
You have just completed locating a site for your dish.  
Use the metal edge,  
not the nut or L-Bracket to  
Elevation  
Pivot Bolt  
5. Attaching the Dish  
set the elevation. (For example,  
in this picture, the elevation  
is set at 26).  
Elevation  
Adjustment Bolt  
Step 1: Ensure mast is plumb before drilling any holes.  
Hold the Universal Mount in place on the mounting area.  
Use a carpenter’s level to plumb the antenna mast’s  
straight section. If the bubble levels (horizontal and  
vertical) are not centered, rotate the mast (in the curved  
slot) until it is plumb. Then lock it in place by securely  
tightening the Mast Adjusting Bolts (see Figure H).  
Elevation  
Indicator  
Step 5: Loosen the Elevation Adjustment Bolt 1/3 turn  
from tight on either side of the Clamp Mount Assembly.  
Adjust the Clamp Mount Assembly to the edge of the  
white indicator line per the SAT B elevation setting you  
recorded earlier. Tighten the Elevation Adjustment  
Bolt (see Figure I).  
IMPORTANT: Alignment of the dish will be difficult  
if the mast is not plumb.  
6
SAC-00-094  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Step 6: Attach the Quad Satellite LNB/Feedhorn Clamp  
Assembly to the Feed Support Arm. Loosen the Feed Arm  
screw enough to allow the clamp to fit snugly into the  
require an assistant to monitor the signal level reading on  
the TV as you align the dish for maximum signal.  
2. When receiver is first powered up, if receiver is tuned to  
channel 255 (factory default channel on receiver models  
DSR205 and DSR315), set receiver to channel 284 prior to  
starting dish alignment. Otherwise, if receiver is set to  
channel 299 (factory default channel for new DSR5xx series,  
DSR207/209, DSR317/319), change channel to 299 prior to  
starting dish alignment.  
Feed Support Arm. Securely tighten the Feed Arm screw.  
Step 7: Using your compass, point the LNB in the direction  
SAT B  
corresponding to the  
azimuth setting (see Figure M).  
Draw a vertical mark overlapping the Clamp Mount  
Assembly and the mast. This mark will provide you with the  
approximate satellite location reference point when you’re  
ready to tune to the satellite.  
For DSR205 and DSR315 receivers you should see the  
following displayed on the TV when you first turn receiver  
on. Using remote tune receiver to ch 284 to align the dish.  
Fig. M  
For new DSR505, DSR530, DSR207/209 and DSR317/319  
you should see the following displayed on your TV when  
you first turn receiver on. Receiver should be tuned to  
channel 299.  
Step 8: Loosen the Skew Adjustment Bolts on either side of  
the Clamp Mount Assembly. Adjust the Skew Alignment  
Mark with the scale indicator to the SAT B skew setting you  
recorded earlier. Finally, lock it in place by securely  
tightening the Skew Adjustment Bolts.  
IMPORTANT: Do not make any further adjustments to  
the Skew Setting from this point onward.  
Step 9: After making the permanent skew adjustment, install  
the (2) Hex Head Hi/Lo Screws in the dish boss holes (see  
Figure C). Four boss holes are available but you’ll only need  
to use two (the other two may be obstructed depending on  
the skew setting). Do not over tighten Hi/Lo Screws.  
3. Once dish has been connected to the receiver and  
receiver connected to the TV, follow the steps in the  
Motorola User Guide to access the installer menu.  
You have just finished attaching the Dish to the  
Universal Mount.  
To access this menu for DSR205 and DSR315 model  
receivers, using remote  
6. Connecting  
Receiver and Dish  
1. Press Options,  
2. Press 6 System Setup  
3. Press 3 Installation settings  
4. Press 1 Tune in Satellite Signal  
You are now at the point in the installation where one of the  
output ports of the QUAD LNBF needs to be connected to  
the satellite input connector of the Motorola DSR satellite  
receiver. Refer to the Installation Section of the Motorola  
User Guide and follow the instructions on how to connect  
the cable from the satellite dish to the satellite input  
terminal on the satellite receiver’s back panel and how to  
connect the satellite receiver to your TV set. To view the  
receiver’s installer menu you must connect the receiver to a  
TV set to show you a relative scaled signal level meter that  
will assist you to align the dish to maximum signal strength  
for your location.  
1. Connect the coaxial RG6U cable provided with the install  
kit to one of the ports of the QUAD LNBF and connect the  
other end of the coaxial cable to the satellite receiver input  
connector. To make the dish alignment easier, suggest you  
locate receiver and TV at an electrical outlet close to where  
the dish is installed. Unless you can view the signal level on  
the TV screen from where the dish is being aligned, you will  
Installer Menu for Motorola DSR205, DSR315 and  
DSR405 model series receiver.  
7
SAC-00-094  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Position yellow cursor (using navigator keys on the remote  
control) on the Provider ID and enter 4128 from the keypad  
4. Draw a reference mark on the dish clamp and pipe  
mast as a starting point before you make any  
adjustments to the dish.  
To access this menu for DSR5xx, DSR207/209 and  
DSR317/319 model receivers, using remote  
5. Standing behind the dish, using both hands, grab the  
dish on each side and slowing move dish in very small  
increments to the east (or west) several degrees while  
your assistant observes the TV installation menu for  
increase in signal strength.  
1. Press Options,  
2. Press 6 System Setup  
3. Press 4 System Settings  
3. Press 3 Insatllation Settings  
4. Press 1 Tune in Satellite Signal  
6. As you start to get indication of increasing signal make a  
second reference mark on the dish clamp and pipe mast to  
serve as a point where signal strength increased.  
7. As you move dish past the point of maximum signal  
strength, move dish back in the opposite direction until you  
achieve maximum signal.  
Installer menu for DSR5xx, DSR207/209 and DSR317/319  
model series receiver.  
Position yellow cusor (using navigator keys on the remote  
control) on EMM Provider ID and enter 4128 from the keypad  
Use the above illustrated installer menu to align the dish for  
maximum signal strength. You should have the assistance of  
a second person to monitor the television screen while you  
complete the adjustments to the satellite dish. As you align  
the dish for optimum signal strength, the signal level bar will  
increase in length from left to right and will change colour  
from red (no signal) to yellow (marginal signal) to green  
(good signal). Continue to align the dish until you achieve  
maximum strength. Under clear sky conditions and  
depending on your location, you should be able to achieve a  
signal strength of between 80 and 90% . In addition to the  
visual signal strength indicator, the receiver also emits an  
audio beeping that wil increase in speed as signal strength  
increases and become a monotone once you have aligned  
the dish to the satellite and achieved approximately 50%  
signal strength. When audio beep becomes monotone, the  
front panel signal LED should change from Red to Green,  
indicating signal lock on the satellite.  
8. Tighten the dish clamp screws.  
9. Now make small adjustments to the elevation of the  
dish to see if you can further improve on the signal  
strength. Loosen the Elevation Adjustment Bolts and  
make slight adjustments (1/2 degree increments) in the  
elevation, finding the maximum signal strength. When  
you’ve located the maximum signal strength possible,  
securely tighten all bolts.  
10. As a last step, adjust the skew of the dish according  
to the skew setting you recorded for the location where  
you are installing the dish. Again, make small  
adjustments as your assistant monitors the signal  
strength. When you have reached maximum signal  
strength tighten the screw to lock down the skew setting.  
NOTE do not be discouraged if you do not acquire signal on  
your first attempt. Be patient and try again. Recheck the  
pipe mast for true vertical 90 degrees. Once you acquire  
signal, you may need to make very small adjustments to the  
dish compass heading (azimuth), elevation and skew settings  
to maximize signal strength to between 80 and 90% as  
displayed on the installer menu.  
Aligning Dish To Acquire Shaw Direct Signal  
With receiver on and your assistant ready to monitor signal  
strength on the installer menu displayed on the TV, you are  
now ready to make adjustments to the dish to acquire the  
Shaw Direct satellite signal.  
SIGNAL VERIFICATION  
1. Refer to the compass, elevation and skew settings for your  
location that you recorded on Page 13.  
The front panel of the satellite receiver will indicate if the  
correct Shaw Direct signal is being received. On the  
satellite receiver, beside the ON/OFF power button,  
observe the LED satellite signal status indicator light. If  
this LED light is GREEN it indicates receiver is tuned to  
valid channel and has acquired the correct Shaw Direct  
satellite signal.  
2. For initial alignment, set the skew to 90 degrees. Skew will  
be readjusted to your specific location setting once you  
acquire the Shaw Direct satellite signal. TIP: it is easier to  
locate satellite signal with skew set to 90 degrees.  
3. Check that the dish elevation is set to the elevation  
setting listed for your area.  
You are ready to proceed to the next step.  
8
SAC-00-094  
Download from Www.Somanuals.com. All Manuals Search And Download.  
If this LED light is RED it indicates NO SIGNAL is being  
received by the satellite receiver. The dish is not properly  
aligned to receive the Shaw Direct satellite signal.  
9. Alternate Tuning Method  
Authorizing Receiver for Service  
If your receiver installer menu displays signal strength of  
between 80 and 90% and the satellite icon LED signal  
indicator on the receiver front panel is green, you have  
successfully aligned the dish to the Shaw Direct satellite.  
Congratulations!  
RECEIVER  
LNB  
Fig. P  
You are now ready to call Shaw Direct 1.888.554.7827 to  
authorize your receiver for programming. Before calling  
record the receiver SN (serial number) and receiver UA  
(unit address) from the bar code label on the back panel  
of the receiver or from the bar code label that is applied  
to the receiver’s shipping carton. Record these numbers  
below for future reference  
SN (Serial Number, 16 digits) _________________________  
UA (Unit Address),  
0 0 0 – 0 __ __ __ __ - __ __ __ __ __ - __ __ __  
You may prefer to locate the satellite using a SF-100  
Satellite Finder (see Figure P), a standalone satellite  
signal finding meter which can be purchased separately  
from Shaw Direct or your Shaw Direct retailer.  
8. Fine Tuning  
Step 1: Keep the Tune in Satellite Signal box on-screen.  
Tune to channel 299 or 284.  
Step 1: Connect a short coaxial cable from the LNB  
terminal on the Satellite Finder to the Quad LNB.  
Connect the receiver terminal on the meter to a coaxial  
cable, which in turn connects to the SAT IN port on the  
Shaw Direct receiver.  
Fine tuning the Azimuth:  
Step 2: After the receiver downloads the channel map,  
move the dish back and forth slightly, about a millimeter  
to attempt to acquire the highest reading possible on the  
signal strength meter.  
Step 2: For model DSR205 and DSR315 satellite  
receivers set receiver to channel 284. For model DSR5XX  
series and DSR207/209 and DSR317/319 receivers set  
receiver to channel 299. Note, for satellite finder and  
LNB to function, they must be connected to a satellite  
receiver, plugged in and turned on.  
Step 3: Once you have found the maximum signal  
strength, lock the azimuth rotation position in place by  
tightening the Azimuth Clamp Bolts (see Figure C).  
NOTE: Fine tuning to a high signal strength reduces  
signal interference in adverse weather conditions.  
Although the maximum possible signal strength is 99,  
you will most likely not reach this level.  
Step 3: Adjust the dish as closely as possible to the  
elevation and azimuth settings you recorded earlier.  
Fine tuning the Elevation:  
Step 4: Move the dish azimuth rotation very slightly to  
the right of the reference mark you drew earlier.  
Step 4: Loosen the Elevation Adjustment Bolts and make  
slight adjustments (1/2 degree increments) in the  
elevation, finding the maximum signal strength, as you  
did in the azimuth tuning process. When you’ve located  
the highest signal possible, securely tighten all bolts.  
Step 5: Slowly rotate the dish back toward the reference  
mark and and listen for pitch changes in the audible tone.  
If your elevation is set correctly, you should hear two  
major pitch changes as it picks up satellite signals. A  
weak first change of pitch may be the wrong satellite.  
Continue rotating the dish until the second major  
deflection, which will be SAT A (107.3), your intended  
target.  
Step 5: Repeat steps 2-4 to obtain the highest reading  
possible on the signal strength meter.  
Step 6: If you’ve purchased a second receiver, connect a  
second coaxial cable to the SATELLITE IN terminal of the  
second receiver.  
Step 6: When you have located SAT A, move the dish  
slightly to the right and left of the mark until you’ve  
maximized the signal. Then tighten the Azimuth Clamp Bolts.  
Verify you’ve located the correct satellite (see Section 7,  
Step 8).  
Step 7: Once connected, allow 5 minutes for the channel  
map to download. Confirm the signal strength by checking  
the on-screen Tune in Satellite Signal box (see Section 7).  
You have just completed Fine Tuning.  
Skip ahead to the Getting Activated section.  
9
SAC-00-094  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Step 7: While listening to the meter, apply gentle  
pressure to the top of the dish to move the dish – first  
slightly downward, then upward to see if you can increase  
the signal strength further. Carefully adjust the elevation  
until you’ve maximized the signal. Tighten the Elevation  
Adjustment Bolts.  
Step 8: Repeat Steps 2-4 described in Fine Tuning  
(Section 8) to obtain the highest reading possible on the  
signal strength meter.  
Step 9: The dish should now be peaked to its maximum.  
Remove the Satellite Finder and plug the LNB directly  
into the receiver. Confirm the signal strength by checking  
the on-screen Tune in Satellite Signal box as described in  
the previous section.  
IMPORTANT : For more information on grounding  
refer to the receiver’s User Guide included with your  
Shaw Direct system.  
Your system is now fine tuned and ready for activation.  
10. GroundingtheCoaxialCable  
Fig. Q  
The Shaw Direct dish kit includes the following items to  
ground the outdoor coaxial cable  
• Coax cable connector Grounding Block  
• Grounding Wire  
• Grounding Clamp  
Outdoor coaxial cable that may be subject to static  
discharge or contact with electrical wiring, must be  
grounded through a grounding block located as close as  
possible to the cable entry point.  
• Run the Grounding Wire for the coaxial cable from the  
Grounding Block connector to a cold water pipe nearest  
the cable entry point.  
• Wrap copper grounding strap around cold water pipe.  
Tighten strap using bolt and secure the ground wire  
under the binding post nut as illustrated below  
Ground block (shown with 2 coax cable feeds And ground  
wire secured to binding post,)  
10  
SAC-00-094  
Download from Www.Somanuals.com. All Manuals Search And Download.  
11. Troubleshooting  
Problem #1: I’m having trouble finding the satellite signal.  
Try each of the following:  
• The cable can be plugged into any of the 4 available  
ports on the quad LNB, but must be plugged into the SAT  
IN port on the Shaw Direct receiver.  
• Make sure all cables are secure and re-verify your  
azimuth, elevation and skew setting for your location.  
Make sure the mast’s straight section is plumb.  
• Adjust the elevation by +1 degree from the setting you  
recorder earlier and repeat the steps in "Tuning to the  
Satellite".  
• Adjust the elevation by –1 degree from your original  
setting you recorder earlier and repeat the steps in  
"Tuning to the Satellite".  
• Ensure cables are connected properly at the grounding  
block.  
Problem #2: I can’t change channels.  
Try each of the following:  
• Power cycle the receiver by unplugging it, waiting for  
30 seconds, and plugging it back into the AC outlet. Turn  
on the receiver and try selecting channel 284 or 299  
again with your remote.  
• If you are still unable to select 284 or 299, consult with  
Shaw Direct.  
If you still can’t select or acquire signal on 284 or 299  
and the digits A4 do not appear in the Satellite Box in  
the Tune in Satellite Signal screen, call us at  
1.888.554.7827 to reactivate your system.  
11  
SAC-00-094  
Download from Www.Somanuals.com. All Manuals Search And Download.