Sharp All in One Printer AM 900 User Manual

MODEL  
AM-900  
DIGITAL MULTIFUNCTIONAL SYSTEM  
ONLINE GUIDE  
1. Installation  
2. Copying  
3. Sending Faxes  
4. Receiving Faxes  
5. Special Fax Functions  
6. Printing  
7. Scanning  
8. Printing Lists  
9. Maintenance  
10. Troubleshooting  
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Introduction  
Welcome, and thank you for choosing a Sharp MFP! The MFP is a  
combination monochrome printer, copier, fax, and color scanner. The features  
and specifications of the MFP are shown below.  
Print specifications  
Printer type  
Laser  
Toner cartridge yield*  
(continuous printing,  
5% page coverage,  
letter paper)  
Initial starter cartridge (included with  
machine): Approx. 1500 pages  
Replacement cartridge AM-90ND: Approx.  
3000 pages  
Drum cartridge yield*  
(continuous printing,  
5% page coverage,  
letter paper)  
Initial starter cartridge (included with  
machine): 20,000 pages (average)  
Replacement cartridge (AM-90DR): 20,000  
pages (average)  
PC print speed  
Resolution  
12 ppm (pages per minute)  
600 600 dpi (dots per inch)  
*The yields may vary depending on coverage and operating conditions.  
Copy specifications  
Copy speed  
Copy quality settings  
12 cpm (copies per minute)  
Text, Photo  
Copy resolution settings 300 dpi, 600 dpi  
Enlargement/Reduction  
Contrast settings  
Halftone  
25% to 400%  
5 levels  
256 levels  
Multiple copies  
Max. 99 copies per original  
Maximum copy size  
Document glass: Letter (8.5 11 in.)  
Auto document feeder: Legal (8.5 14 in.)  
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Fax specifications  
Automatic dialing  
M o d e m s p e e d  
100 Speed Dial numbers  
33,600 bps with automatic fallback to lower  
speeds (lowest speed 2400 bps)  
Transmission time*  
Approx. 3 seconds  
Communication method Super G3, G3  
Compression scheme  
Memory size*  
MMR, MR, MH  
2 MB (approx. 125 average letter pages)  
Resolution  
Horizontal: 203 lines/inch (8 lines/mm)  
Vertical:  
Standard: 98 lines/inch (3.85 lines/mm)  
Fine /Halftone:  
196 lines/inch (7.7 lines/mm)  
Super fine:  
391 lines/inch (15.4 lines/mm)  
Halftone  
256 levels  
Reception modes  
FAX ONLY, EXT. TEL  
*Based on Sharp Standard Chart at standard resolution, excluding time for  
protocol signals (i.e., ITU-T phase C time only).  
Scanning specifications  
Scanner type  
Resolution  
CIS (Contact Image Sensor)  
300/600 x 300 dpi, 300/600 x 600 dpi  
Scan speed  
Black and white:  
300/600 x 300 dpi: 6 sec/page  
300/600 x 600 dpi: 6 sec/page  
Color and grayscale:  
(TWAIN scanning using  
the auto document feeder;  
r e a d i n g t i m e o n l y )  
300/600 x 300 dpi: 22 sec/page  
300/600 x 600 dpi: 22 sec/page  
Compatibility  
TWAIN, WIA  
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Grayscale  
Color  
256 levels  
24-bit color  
General specifications  
Auto document feeder  
Letter size: 20 sheets max. (20 lbs.)  
Legal size: 1 sheet max. (20 lbs.)  
Computer connection  
USB 2.0 or 1.1 port (USB 2.0 or 1.1 cable  
must be purchased separately)  
Effective scanning width 8.2” (208 mm) max.  
Effective printing width  
Display  
8.2" (208 mm) max.  
16-digit LCD display  
Paper tray capacity  
(letter-size plain paper)  
250 sheets (20 lbs.)  
(At room temperature and normal humidity)  
Power requirements  
Operating temperature  
Humidity  
120 V AC, 60 Hz  
50 - 86F (10 - 30C)  
20 - 85% RH  
Power consumption  
Idle: 9 W  
Maximum: 690 W  
Dimensions  
Weight  
Width: 18.7" (475 mm)  
Depth: 16.5" (420 mm)  
Height: 14.6" (370 mm)  
Approx. 28.0 lbs. (12.7 kg) (including trays and  
toner and drum cartridges)  
As a part of our policy of continuous improvement, SHARP reserves the right to make  
design and specification changes for product improvement without prior notice. The  
performance specification figures indicated are nominal values of production units.  
There may be some deviations from these values in individual units.  
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Important safety information  
• Do not disassemble this machine or attempt any procedures not described  
in this manual. Refer all servicing to qualified service personnel.  
• Do not install or use the machine near water, or when you are wet. For  
example, do not use the machine near a bath tub, wash bowl, kitchen sink  
or laundry tub, in a wet basement, or near a swimming pool. Take care not  
to spill any liquids on the machine.  
• Unplug the machine from the power outlet and consult a qualified service  
representative if any of the following situations occur:  
- Liquid has been spilled into the machine or the machine has been  
exposed to rain or water.  
- The machine produces odors, smoke, or unusual noises.  
- The power cord is frayed or damaged.  
- The machine has been dropped or the housing damaged.  
• Do not allow anything to rest on the power cord, and do not install the  
machine where people may walk on the power cord.  
• This machine must only be connected to a 120 V, 60 Hz, grounded (3-  
prong) outlet. Connecting it to any other kind of outlet will damage the  
machine and invalidate the warranty.  
• Never insert objects of any kind into slots or openings on the machine. This  
could create a risk of fire or electric shock. If an object falls into the machine  
that you cannot remove, unplug the machine and consult a qualified service  
representative.  
• Do not place this machine on an unstable cart, stand or table. The machine  
could be seriously damaged if it falls.  
• Never install telephone wiring during a lightning storm.  
• Never install telephone jacks in wet locations unless the jack is specifically  
designed for wet locations.  
• Never touch bare telephone wires or terminals unless the telephone line  
has been disconnected at the network interface.  
• Use caution when installing or modifying telephone lines.  
• Avoid using a telephone (other than a cordless type) during an electrical  
storm. There may be a remote risk of electric shock from lightning.  
• Do not use a telephone to report a gas leak in the vicinity of the leak.  
• The power outlet must be installed near the equipment and must be easily  
accessible.  
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Trademark information  
• Sharpdesk is a trademark of Sharp Corporation.  
• Microsoft, Windows and Internet Explorer are trademarks of Microsoft  
Corporation in the U.S.A. and other countries.  
• Acrobat and Adobe are trademarks of Adobe Systems Incorporated.  
• Eastman Software is a trademark of Eastman Kodak Company.  
• All other company names and product names appearing in this manual are  
the trademarks of their respective owners.  
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Table of Contents  
A Look at the Operation Panel  
8
1. Installation  
10  
Unpacking Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Installing the Toner Cartridge and Drum Cartridge. . . . . . . . . . . . . . 16  
Loading Printing Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
Using the Machine as a Shared Printer on a Network . . . . . . . . . . . 30  
Entering Your Name and Fax Number . . . . . . . . . . . . . . . . . . . . . . . 41  
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
General Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
2. Copying  
51  
Making a Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Selecting Temporary Copy Settings. . . . . . . . . . . . . . . . . . . . . . . . . 54  
Permanent Copy Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Using the Auto Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Copying onto Envelopes and Cards. . . . . . . . . . . . . . . . . . . . . . . . . 62  
3. Sending Faxes  
65  
Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Storing a Number for Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . 70  
Selecting Temporary Fax Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Other Fax Transmission Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
Using an Extension Phone to Send a Fax . . . . . . . . . . . . . . . . . . . . 83  
Broadcasting (Sending a Fax to Multiple Destinations) . . . . . . . . . . 85  
Timer Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
4. Receiving Faxes  
93  
Selecting the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Using FAX ONLY Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94  
Using EXT. TEL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
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5. Special Fax Functions  
98  
Distinctive Ring (Requires Subscription to Service) . . . . . . . . . . . . . 98  
Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . 100  
6. Printing  
103  
Printing a Document From an Application . . . . . . . . . . . . . . . . . . . 103  
Selecting Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Printing on Envelopes and Cards . . . . . . . . . . . . . . . . . . . . . . . . . . 108  
7. Scanning  
110  
Scanning From a TWAIN Application . . . . . . . . . . . . . . . . . . . . . . . 110  
Scanning From a WIA Application (Windows XP/Me only). . . . . . . 114  
Scanning From the Scanner Wizard (Windows XP/Me only) . . . . . 117  
Scanning From the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . 118  
8. Printing Lists  
126  
9. Maintenance  
131  
Cleaning the Scanning Glasses and Rollers. . . . . . . . . . . . . . . . . . 131  
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
Replacing the Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136  
10. Troubleshooting  
139  
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139  
Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147  
Ordering Parts (U.S.A. only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151  
FCC Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152  
Index  
157  
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A Look at the Operation Panel  
1
2
3
4
5
6
7
8
9
QUALITY  
E-SORT  
ZOOM  
CONTRAST  
MENU  
REDIAL  
Z
A
BROADCAST  
SPEED  
COPY  
SCAN  
FAX  
!
DUPLEX SCAN PRINT STOP  
ENTER  
HELP  
10  
11 12 13  
14  
15  
16  
17  
18 19  
20  
21  
Display  
1
2
This displays messages and prompts to help you operate the machine.  
ZOOM key  
Press this key to select an enlargement or reduction setting when making a  
copy (page 54).  
E-SORT key  
3
4
Press this key when making multiple copies to have the copies collated  
(sorted into sets with the pages ordered 1, 2, 3..., 1, 2, 3..., etc.) (page 56).  
QUALITY key  
When making a copy, press this key to select the type of original you are  
copying (TEXT or PHOTO) (page 55). When sending a fax, press this key to  
select a resolution setting (page 75).  
Right/left arrow keys: When making a copy, press either of these keys after  
selecting an enlargement/reduction setting with the ZOOM key to increase or  
decrease the setting by 1% (page 54). When sending a fax, press either of  
these keys to search through your auto-dial fax numbers (page 67).  
5
MENU key  
6
7
8
Press this key, followed by the left or right arrow key, to access special  
functions and settings.  
CONTRAST key  
Press this key to select a contrast setting when making a copy (page 55) or  
sending a fax (page 75).  
REDIAL key  
Press this key followed by the Start key to automatically redial the last number  
dialed (page 69).  
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Stop key  
9
Press this key to cancel an operation before it is completed.  
COPY key  
10  
11  
12  
Press this key to select copy mode (page 51).  
SCAN key  
Press this key to select scan mode (page 124).  
HELP (FAX key and SCAN key)  
Press the FAX key and SCAN key simultaneously to print the HELP list, a  
brief guide to the operation of the machine.  
FAX key  
13  
14  
Press this key to select fax mode (page 65). When in fax mode, press this key  
to select the Line Monitor function (page 76).  
Alarm indicator  
This blinks when the toner cartridge nears empty or the drum cartridge is near  
or at the end of its life. This lights steadily when the toner cartridge is empty,  
the machine is out of paper, the print compartment cover is open, or when a  
paper jam has occurred (a message will appear to indicate the problem).  
DUPLEX SCAN key  
Press this key to copy (page 56) or fax (page 76) multiple two-sided pages.  
15  
16  
PRINT STOP key  
Press this key to cancel a print job sent to the machine from a computer (page  
103).  
ENTER key  
Press this key to enter or select a setting.  
17  
18  
19  
BROADCAST key  
Press this key to send the same fax to multiple destinations (page 85).  
SPEED key  
Press this key to dial a fax number using an abbreviated 2-digit Speed Dial  
number (page 67).  
Number keys  
20  
21  
Use these keys to enter the number of copies, dial fax numbers, and enter  
numbers and letters when storing auto-dial numbers.  
Start key  
Press this key when you are ready to begin copying, faxing, or scanning. The  
key can also be pressed in the date and time display of fax mode to show the  
percentage of memory currently used.  
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1. Installation  
Unpacking Checklist  
Before setting up, make sure you have all of the following items. If any are  
missing, contact your dealer or retailer.  
Drum  
cartridge  
Toner  
cartridge  
Telephone  
line cord  
CD-ROM  
Setup  
Guide  
Document  
feeder tray  
Output tray  
Points to keep in mind when setting up  
Do not place the  
machine near  
heaters or air  
conditioners.  
Do not place the  
machine in direct  
sunlight.  
Keep dust away from Keep the area  
the machine.  
around the  
machine clear.  
About condensation  
If the machine is moved from a cold to a warm place, it is possible that  
condensation may form on the scanning glass, preventing proper scanning of  
documents. To remove the condensation, turn on the power and wait  
approximately two hours before using the machine.  
10  
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Installation  
Installation  
Attaching the trays  
Attach the document feeder tray.  
Slide the output tray into the machine as shown. When it stops, lift the end  
slightly and push in so that the tray locks in place.  
If you will be  
using legal paper,  
pull out the tray  
extension  
Important:  
The output tray must be attached correctly or the machine will not operate.  
11  
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Installation  
Releasing the scanner  
Before plugging in the power cord, pull the scanner release toward you to  
release the scanner lock.  
Caution: Plugging in the power cord without releasing the scanner lock  
may damage the machine.  
If you need to move the machine:  
In the event that you need to move the machine to a new location,  
disconnect the telephone line cord before unplugging the power cord.  
After you have unplugged the power cord, push the scanner release back  
in to lock the scanner.  
After moving, release the scanner lock first and then plug in the power  
cord. Connect the telephone line last.  
12  
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Installation  
Connecting the power cord  
Plug the power cord into a 120 V, 60 Hz, grounded AC (3-prong) outlet.  
Caution: Make sure the scanner has been released as explained on the  
previous page before plugging in the power cord.  
Do not plug the power cord into any other kind of outlet. This will damage  
the machine and is not covered under the warranty.  
Comments:  
The machine does not have a power on/off switch. The power is turned on  
and off by simply plugging in or unplugging the power cord.  
Whenever you unplug the power cord, wait at least 5 seconds before  
plugging it back in.  
If your area experiences a high incidence of lightning or power surges, it is  
recommended that you install surge protectors for the power and telephone  
lines. Surge protectors can be purchased from your dealer or at most  
telephone specialty stores.  
13  
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Installation  
Connecting the telephone line cord  
Insert one end of the line cord into the socket on the back of the machine  
marked TEL. LINE. Insert the other end into a wall telephone socket.  
Make sure that the line cord  
is inserted into the TEL LINE  
jack. Do not insert it into the  
TEL. SET jack!  
TEL.  
LINE  
TEL.  
SET  
Setting the dial mode:  
The machine is set for tone dialing. If you are on a pulse dial line, you must set  
the machine for pulse dialing. Press the keys on the operation panel as  
follows:  
1 Make sure that the date and time  
Display:  
display of fax mode appears (if needed  
FAX SETTING  
FAX  
MENU  
press  
) and then press  
.
2 Press  
.
1: DATE&TIME SET  
1:TONE  
3 Press  
.
The display briefly shows  
your selection, then:  
4 Select the dial mode:  
TONE:  
PULSE:  
5: RINGER VOLUME  
5 Press  
repeatedly to exit.  
14  
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Installation  
Important:  
The facsimile function of this machine is not designed for use on a line  
which has call waiting, call forwarding, or certain other special services  
offered by your telephone company. If you attempt to use the facsimile  
function in conjunction with any of these services, you may experience  
errors during transmission and reception of facsimile messages.  
The facsimile function of this machine is not compatible with digital  
telephone systems.  
Extension phone (optional)  
If desired, you can connect an extension phone to the TEL. SET jack on the  
machine.  
1 Remove the seal covering the TEL. SET socket.  
2 Connect the extension phone line to the TEL. SET socket.  
TEL.  
LINE  
TEL.  
SET  
15  
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Installing the Toner Cartridge and Drum Cartridge  
Installing the Toner Cartridge and Drum  
Cartridge  
The laser printer in the machine uses a toner cartridge and a drum cartridge.  
The starter toner cartridge included with the machine can print  
approximately 1,500 letter-size pages at 5% page coverage.  
When replacing the toner cartridge, use a SHARP AM-90ND toner  
cartridge. One cartridge can print about 3,000 letter-size pages at 5%  
coverage.  
The drum cartridge can print approximately 20,000 letter-size pages. When  
replacing the drum cartridge, use a SHARP AM-90DR drum cartridge.  
Follow the steps below to install the toner cartridge and the drum cartridge.  
Note: The quality of the toner cartridge is guaranteed for 18 months after the  
date of manufacture indicated on the package. The quality of the drum  
cartridge is guaranteed for 24 months after the date of manufacture indicated  
on the package.  
1 Press the side cover release , open the side cover , and then open  
the front cover .  
1
3
2
Caution!  
The fusing unit inside the print compartment becomes very hot during  
operation. Do not touch the inside of the print compartment after the  
machine has been in operation.  
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Installing the Toner Cartridge and Drum Cartridge  
2 Remove the new drum cartridge from its packaging.  
3 Insert the drum cartridge into the print  
compartment, sliding it along the  
guides.  
Do not touch or allow other objects to  
contact the drum (the green cylinder).  
This may damage the drum. If  
fingerprints, dust, or other  
contaminants get on the drum, wipe it  
gently with a clean cloth.  
Exposure to light for more than several  
minutes will damage the drum. Be sure  
to insert the drum cartridge promptly  
into the machine.  
Grasp this handle to  
push the cartridge in  
If you find it necessary to leave the  
cartridge out of the machine for more  
than several minutes, wrap the  
cartridge in black paper.  
4 Remove the new toner cartridge from  
its packaging. Shake the cartridge side  
to side four or five times to distribute  
the toner evenly within the cartridge.  
17  
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Installing the Toner Cartridge and Drum Cartridge  
5 Grasp the cartridge handle and insert  
the toner cartridge into the print  
compartment, sliding it along the  
guides.  
After inserting the cartridge, press on  
the arrow mark to make sure it “clicks”  
into place.  
Do not touch the roller in the toner  
cartridge.  
Grasp this handle to  
insert the cartridge  
Press on this mark to  
make sure the cartridge  
“clicks” into place  
6 Close the front cover and then the side cover .  
Make sure the side cover is completely closed. Otherwise, light may enter  
the print compartment and damage the drum.  
Display:  
TONER EXCHANGED?  
2
1 = YES, 2 = NO  
1
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Installing the Toner Cartridge and Drum Cartridge  
7 If you installed a new toner cartridge,  
press to select YES (this will  
reset the toner counter to zero).  
NEW TONER?  
OK: PRESS START  
If you temporarily removed and then replaced an old toner cartridge for  
maintenance or other reason, press  
to continue using the previous  
toner count. (Note: Be sure to press  
or the machine will not alert you  
when the toner cartridge is out of toner.)  
8 Press  
.
9 If you installed a new drum cartridge, reset the drum counter as  
explained below.  
Resetting the drum counter  
Each time you install a new drum cartridge, follow the steps below to reset the  
drum counter to zero.  
Display:  
MENU  
Z
A
1 Press  
and then  
or  
LIFE  
repeatedly until the display at right  
appears.  
CLEAR: START KEY  
DRUM COUNTER  
2 Press  
.
3 Press  
.
1: LIFE COUNTER  
4 Press  
repeatedly to exit.  
19  
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Installing the Toner Cartridge and Drum Cartridge  
Manually resetting the toner counter  
When a new toner cartridge is installed, the toner counter is reset in Step 7 on  
the previous page. The procedure below is normally not necessary; however,  
it can be used in the event that you need to reset the toner counter manually.  
Display:  
MENU  
Z
A
1 Press  
and then  
or  
LIFE  
repeatedly until the display at right  
appears.  
CLEAR: START KEY  
TONER COUNTER  
2 Press  
.
3: CLR DRUM COUNT  
3 Press  
.
4 Press  
repeatedly to exit.  
20  
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Loading Printing Paper  
Loading Printing Paper  
You can load up to 250 sheets of letter or legal paper (max. 20 lbs.) in the  
paper tray.  
Caution!  
Do not use the blank side of paper that has already been printed on.  
1 Remove the output tray.  
2 Insert a stack of paper into the tray,  
print side up.  
Important! The stack of paper must not  
be higher than the paper height line on  
the paper tray.  
Paper height line  
3 Squeeze the sides of the paper guide  
as shown and slide it to the slot for the  
length of the paper you are loading.  
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Loading Printing Paper  
4 Replace the output tray.  
If you loaded legal size paper (or you  
changed the paper size), change the  
paper size setting as explained below.  
Setting the paper size  
The machine has been set at the factory to use letter size paper. If you loaded  
legal size paper, you must change the paper size setting to LEGAL.  
Display:  
COPY  
SCAN  
MENU  
1 Press  
(or  
) and then  
.
COMMON SETTING  
1:LETTER  
2 Press  
.
The display briefly shows  
your selection, then:  
3 Select the paper size:  
LETTER: LEGAL:  
2: AUTO CLEAR  
4 Press  
repeatedly to exit.  
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Installing the Software  
Installing the Software  
To use the machine as a printer and scanner for your computer, you must  
install the software and connect a USB cable.  
The CD-ROM that comes with the machine contains the following software:  
MFP Drivers: These consist of the printer driver that allows the machine to  
be used as a printer, and the scanner driver that allows you to scan using  
TWAIN and WIA compliant applications.  
Sharpdesk: This is an integrated software environment that makes it easy  
to manage image files and launch applications. (Note that Internet Explorer  
5.5 or higher is required to install Sharpdesk; if this is not installed, you will  
be prompted during the installation procedure to install Internet Explorer  
6.0SP1 from the CD-ROM.)  
Minimum system requirements  
Operating system:  
Windows Me / 2000 Professional / XP  
Port  
USB 2.0 or 1.1 port  
Display:  
800 x 600 (SVGA) with 256 colors or more  
150 MB or more  
Free hard-disk space:  
Other requirements:  
An environment in which the operating system  
can freely operate.  
Comments:  
USB 2.0 Hi-Speed is only possible if your computer has a USB 2.0 port and  
you are using a USB 2.0 cable. In addition, the Microsoft USB 2.0 driver  
must be preinstalled in your computer, or the USB 2.0 driver for Windows  
2000/XP provided through Windows Update must be installed. Note that  
USB 2.0 Hi-Speed is not possible in Windows Me.  
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Installing the Software  
To scan a legal size document (the maximum size) at 1200 dpi in full color,  
at least 1 GB of memory is required. In addition, at least 600 MB or more of  
free hard disk space is required on the drive where your operating system  
is installed. In Windows Me, it is not possible to scan a letter size  
document at 1200 dpi in full color or grayscale (a lower resolution or a  
smaller scanning area must be selected).  
Note for Windows Me: In the power management settings in the Control  
Panel, System stand by must be set to Never. In addition, do not use the  
standby feature that appears when you shut down Windows.  
Installing the software  
A USB cable is required to connect the machine to your computer. Please  
purchase a USB 2.0 or USB 1.1 cable. The USB cable will be connected  
during the software installation procedure. (If you wish to use USB 2.0 Hi-  
Speed mode and your system meets the requirements for Hi-Speed mode,  
purchase a USB 2.0 cable. A USB 2.0 certified cable is recommended.)  
To install the software on Windows 2000/XP using the installer, you must  
log in with administrator’s rights.  
The windows shown in the following procedure appear in Windows XP.  
The windows that appear in other versions of Windows may be slightly  
different.  
Make a note of the login name that you use when installing the software, as  
you must log in with the same name in order to remove the software.  
Note: In the following instructions, “Windows 2000” indicates Windows 2000  
Professional (the software cannot be installed on Windows 2000 Server).  
1. Make sure that the USB cable is not connected to your computer. (The  
cable will be connected in Step 11.)  
If the USB cable is connected, a Plug and Play window will appear. Click  
the Cancel button to close the window and disconnect the cable.  
2. Insert the Sharp CD-ROM into your computer’s CD-ROM drive.  
3. In Windows XP, click the start button, click My Computer, and then double-  
click the CD-ROM icon.  
In Windows Me/2000, double click My Computer on the desktop and then  
double-click the CD-ROM icon.  
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Installing the Software  
4. Double-click the setup icon (  
) in the CD-ROM window.  
5. If the Language Selection window appears, select the language that you  
wish to use and click Next (the language selections will vary depending on  
your country or region).  
6. Follow the instructions in the windows that appear.  
When the Setup Type Selection window appears, select Standard to  
install all software components (this should normally be selected). If you  
only wish to install certain components, select Custom and then select the  
components that you wish to install.  
Note: If you wish to select the folder where Sharpdesk is installed, select  
Custom.  
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Installing the Software  
7. When the Finish window appears to indicate that the selected packages have  
been installed, click Close.  
8. If the installation was a Standard installation, the following window will  
appear. Click OK.  
If you installed the MFP drivers using a Custom installation and did not  
install Sharpdesk, the following window will appear. Click OK and go to  
Step 11.  
9. The following window will appear. Click Yes to restart your computer.  
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Installing the Software  
10. The Search Setup Wizard will appear. Follow the on-screen instructions to  
create an index database for Sharpdesk.  
11. Make sure that the power cord of the machine is not plugged in (the machine  
is powered off), and then connect the USB cable.  
Insert one end of the USB cable into the USB port on the machine and the  
other end into your computer’s USB port.  
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Installing the Software  
Comments:  
Do not connect the AM-900 to a hub to which another AM-900 is  
connected. If this is done, the AM-900 will not operate correctly.  
If you find that your computer does not recognize the machine or operation  
is unstable, try connecting the USB cable to a different USB port on your  
computer, or try a different USB cable (use the shortest possible cable).  
12. Plug in the power cord of the machine. This completes the installation of the  
software.  
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Installing the Software  
Sharpdesk online guide  
For information on using Sharpdesk, view the Sharpdesk online guide on the  
CD-ROM. To view the online guide, open the Manual folder and then the  
EnglishA folder on the CD-ROM, and double-click SDUG_Enu.pdf.  
Removing the software  
In the event that you need to remove the software from your computer, follow  
the steps below.  
To remove the software, you must log in using the same user name as  
when you installed the software.  
1. Disconnect the USB cable from your computer and the machine.  
2. Open the Control Panel and select Add or Remove Programs (or Add/  
Remove Programs).  
3. Select SHARP AM-900 Series MFP Driver (or Sharpdesk) from the list, and  
click the Change/Remove button (or the Add/Remove button).  
4. Click OK to confirm the removal.  
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Using the Machine as a Shared Printer on a Network  
Using the Machine as a Shared Printer on a  
Network  
If the computer to which the machine is connected is on a network, the  
machine can be used as a shared printer by other computers on the network.  
To use the machine as a shared printer on a network, you must:  
1. Configure settings on the computer (the server) that is directly connected to  
the machine.  
2. Install the printer driver using Add Printer on all other computers (the  
clients) that will use the machine as a printer.  
If you have not yet installed the software on the server and connected the  
machine to the server with a USB cable, do so as explained in the previous  
section (beginning on page 23) before completing the procedures in this  
section.  
Note: The clients (the computers that are not connected directly to the  
machine) must be running the same version of Windows or a version that is  
older than the server.  
Configuring settings on the server  
Follow the appropriate procedure below for the server’s operating system.  
Windows XP  
1. Click the start button and click Printers and Faxes.  
2. Right-click the SHARP AM-900 icon and select Sharing.  
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Using the Machine as a Shared Printer on a Network  
3. The following window will appear. Click Network Setup Wizard to run the  
wizard.  
4. After running the wizard, the following window will appear. Select Share this  
printer.  
If you would like to change the name, enter a new name (this must be 8  
characters or less to allow sharing with Windows Me computers).  
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Using the Machine as a Shared Printer on a Network  
5. Click OK.  
Windows 2000  
1. Click the Start button, point to Settings, and select Printers.  
2. Right-click the SHARP AM-900 icon and select Sharing.  
3. The following window will appear. Click Shared as.  
If you would like to change the name, enter a new name (this must be 8  
characters or less to allow sharing with Windows Me computers).  
4. Click OK.  
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Using the Machine as a Shared Printer on a Network  
Windows Me  
1. Click the Start button, point to Settings, and select Control Panel.  
2. Double-click the Network icon. The Network dialog box will appear. On the  
Configuration tab, see if File and Printer Sharing for Microsoft Networks  
appears in the list of installed network components. If it appears, click the OK  
button and go to Step 8. If it does not appear, continue from Step 3.  
3. Click the Add button on the Configuration tab.  
4. Select Service from the list of network component types and click Add.  
5. Select File and printer sharing for Microsoft Networks and click OK.  
6. Click OK in the Network dialog box.  
If you are asked for your Windows Me CD-ROM, insert the CD-ROM into  
your CD-ROM drive and click OK.  
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Using the Machine as a Shared Printer on a Network  
7. You will be prompted to restart your computer. Click OK to restart.  
8. Click the Start button, point to Settings, and select Printers.  
9. Right-click the SHARP AM-900 icon and select Sharing.  
10. Select Shared As on the Sharing tab.  
If you would like to change the name, enter a new name (this must be 8  
characters or less).  
11. Click OK.  
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Using the Machine as a Shared Printer on a Network  
Installing the printer driver on the clients  
The printer driver must be installed on each client using Add Printer. Follow  
the appropriate procedure below for the operating system that each client is  
running.  
Each client can only print to one AM-900 printer. It is not possible to install  
printer drivers for multiple AM-900 printers connected to the network (or  
directly to the client) and switch between those printers.  
Note: If the server is running Windows XP or 2000, it may be necessary to  
set up an account for each client on the server before installing the printer  
driver to allow the clients to select and use the machine.  
Windows XP  
1. Click the start button and click Printers and Faxes.  
2. Click Add a printer. The Add Printer Wizard will appear. Click Next.  
3. The following window will appear. Select A network printer, or a printer  
attached to another computer and click Next.  
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Using the Machine as a Shared Printer on a Network  
4. Select Browse for a printer and click Next.  
5. Select the AM-900 from the list of shared printers and click Next.  
6. Select Yes if you would like to use the AM-900 as the default printer and click  
Next.  
7. Click Finish.  
Windows 2000  
1. Click the Start button, point to Settings, and select Printers.  
2. Double-click the Add Printer icon. Click Next in the Add Printer Wizard.  
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Using the Machine as a Shared Printer on a Network  
3. The following window will appear. Select Network printer and click Next.  
4. Select Type the printer name, or click Next to browse for a printer and  
click Next.  
5. Select the AM-900 from the list of shared printers and click Next.  
6. Select Yes if you would like to use the AM-900 as the default printer. Click  
Next.  
7. Click Finish.  
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Using the Machine as a Shared Printer on a Network  
Windows Me  
1. Click the Start button, point to Settings, and select Printers.  
2. Double-click the Add Printer icon. Click Next in the Add Printer Wizard.  
3. The following window will appear. Select Network printer and click Next.  
4. The following window will appear. Click Browse.  
5. Select the AM-900 from the list of shared printers and click Next.  
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Using the Machine as a Shared Printer on a Network  
6. If the server is running Windows XP or 2000, the dialog box below will  
appear. Click Have Disk and click Next.  
If the server is running Windows Me, go to Step 10.  
7. Click Browse.  
8. Navigate to your CD-ROM drive and open the Driver folder, the Printer folder,  
and then the EnglishA folder. Select WinMe and click OK.  
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Using the Machine as a Shared Printer on a Network  
9. The following window will appear. Click Next.  
10. Select Yes if you would like to use the AM-900 as the default printer and click  
Next.  
11. Select Yes if you would like the printer to print a test page. Click Finish.  
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Entering Your Name and Fax Number  
Entering Your Name and Fax Number  
Before you can begin sending faxes, you must enter your name and fax  
(telephone) number. You also need to set the date and time.  
Once you enter this information, it will automatically appear at the top of each  
fax page you send.  
Important!  
FCC regulations require that your name, telephone/fax number, and the date  
and time appear on each fax message you send. Enter your name and fax  
number here and set the date and time as explained in the following section to  
have the fax machine include this information automatically at the top of your  
fax messages.  
MENU  
QUALITY  
E-SORT  
CONTRAST  
REDIAL  
MENU  
Z
A
ZOOM  
BROADCAST  
SPEED  
COPY  
SCAN  
FAX  
!
DUPLEX SCAN PRINT STOP  
ENTER  
FAX  
ENTER  
Display:  
1 Make sure that the date and time  
display of fax mode appears (if needed  
FAX SETTING  
FAX  
MENU  
press  
2 Press  
3 Press  
) and then press  
.
1: DATE&TIME SET  
ENTER FAX NUMBER  
.
4 Enter your fax number by pressing the number keys (max. 20 digits).  
To insert a space between digits, press  
.
Z
To clear a mistake, press  
.
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Entering Your Name and Fax Number  
5 Press  
.
ENTER  
6 Enter your name by pressing number keys for each letter as shown in  
the chart below. Up to 24 characters can be entered.  
A
Example: SHARP = 7777 44 2 777  
7
SPACE =  
A =  
G =  
H =  
I =  
J =  
K =  
L =  
M =  
N =  
O =  
P =  
Q =  
R =  
S =  
T =  
U =  
V =  
W =  
X =  
Y =  
Z =  
B =  
C =  
D =  
E =  
F =  
A
To enter two letters in succession that require the same key, press  
Z
after entering the first letter. To clear a mistake, press  
.
To enter a lower case letter, continue pressing the key for the letter until the  
lower case letter appears. To enter one of the following symbols, press  
or  
repeatedly: # @ . - _ / ! $ % & ’ ( ) + , : ; = ? [ ] { } +  
Note: National characters of the selected display language will appear at  
the end of the symbol list. (For some languages, no national characters will  
appear.)  
Display:  
7 Press  
.
ENTER  
4: DIAL MODE  
8 Press  
repeatedly to exit.  
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Setting the Date and Time  
Setting the Date and Time  
The date and time appear in the fax mode display and are printed at the top of  
every page you fax. Set the date and time as explained below.  
If you will not be using fax mode, the date and time do not need to be set.  
Note that the date and time will need to be reset if the machine is  
unplugged or a power failure occurs. When the date and time need to be  
set, the following messages appear in fax mode:  
01/01 12:00  
FAX  
DATE/TIME UNSET  
MENU  
QUALITY  
CONTRAST  
REDIAL  
MENU  
E-SORT  
ZOOM  
Z
A
BROADCAST  
SPEED  
COPY  
SCAN  
FAX  
!
DUPLEX SCAN PRINT STOP  
ENTER  
FAX  
ENTER  
Display:  
1 Make sure that the date and time  
display of fax mode appears (if needed  
FAX SETTING  
FAX  
MENU  
press  
2 Press  
3 Press  
) and then press  
.
1: DATE&TIME SET  
DATE 01-01-2005  
.
.
The currently set  
date appears:  
4 Enter a two-digit number for the month  
(“01” for January, “02” for February,  
“12” for December, etc.).  
Example: February  
DATE 02-01-2005  
Z
To correct a mistake, press  
.
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Setting the Date and Time  
5 Enter a two-digit number for the day (“01” to “31”).  
th  
Example: the 5  
DATE 02-05-2005  
The currently set time  
appears (example):  
6 Enter the year (four digits).  
Example: 2005  
TIME 12:00 AM  
7 Enter a two-digit number for the hour (“01” to “12”) and a two-digit  
number for the minute (“00” to “59”).  
TIME 09:25 AM  
Example: 9:25  
8 Press  
to select A.M. or  
to select P.M.  
2: DAY LIGHT SAVE  
9 Press  
to start the clock.  
repeatedly to exit.  
ENTER  
10 Press  
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Setting the Date and Time  
Daylight Saving Time  
If desired, you can set the clock to move forward and backward automatically  
at the beginning and end of Daylight Saving Time. Follow these steps:  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
) and then press  
.
1:YES, 2:NO  
twice.  
to select YES (adjust the  
3: OWN NUMBER  
time automatically), or  
to select  
NO.  
4 Press  
repeatedly to exit.  
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General Machine Settings  
General Machine Settings  
Ringer  
Like a telephone, the machine will ring to alert you when a call comes in. To  
adjust the volume of the ringer or turn it off, follow the steps below.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
) and then press  
.
2 Press  
.
1: DATE&TIME SET  
1: HIGH  
3 Press  
.
4 Press a number key to select the  
The display briefly shows  
your selection, then:  
desired volume setting:  
: HIGH  
: MIDDLE  
: LOW  
6: ALARM VOLUME  
: OFF  
5 Press  
repeatedly to exit.  
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General Machine Settings  
Alarm volume  
The machine sounds a three-beep alarm to alert you when an error occurs  
during fax transmission or reception. To adjust the volume of the alarm or turn  
it off, follow the steps below.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
) and then press  
.
2 Press  
.
.
1: DATE&TIME SET  
1: HIGH  
3 Press  
4 Press a number key to select the  
The display briefly shows  
your selection, then:  
desired volume setting:  
: HIGH  
: LOW  
: OFF  
1: DATE&TIME SET  
5 Press  
repeatedly to exit.  
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General Machine Settings  
Auto clear  
After a copy job or fax job is completed, the machine will automatically return  
all temporary copy settings or all temporary fax settings to the default settings  
if 60 seconds elapses without any keys being pressed on the operation panel.  
If desired, you can change the amount of time that must elapse to 30 seconds  
or 120 seconds, or turn auto clear off so that temporary settings are never  
automatically cleared.  
Display:  
COPY  
SCAN  
MENU  
1 Press  
(or  
) and then  
.
COMMON SETTING  
1: 30 SECONDS  
2 Press  
.
The display briefly shows  
your selection, then:  
3 Press a number key to select the  
desired setting:  
3: KEY TONE  
: 30 SEC  
: 60 SEC  
: 120 SEC  
: OFF  
4 Press  
repeatedly to exit.  
48  
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General Machine Settings  
Key tone off  
The machine normally sounds a beep (key tone) each time you press a key on  
the operation panel. If you wish to turn off the key tone, follow the steps below.  
Display:  
COPY  
SCAN  
MENU  
1 Press  
2 Press  
3 Press  
(or  
) and then  
.
COMMON SETTING  
.
1: ON, 2: OFF  
The display briefly shows  
your selection, then:  
to turn on the key tone or  
4: LANGUAGE  
to turn off the key tone.  
4 Press  
repeatedly to exit.  
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General Machine Settings  
Selecting the display language  
If desired, you can change the language used in the display, reports and lists.  
Display:  
COPY  
SCAN  
MENU  
1 Press  
(or  
) and then  
.
COMMON SETTING  
1: ENGLISH  
2 Press  
.
The display briefly shows  
your selection, then:  
Z
A
3 Press  
or  
until the desired  
1: PAPER SIZE  
language appears and then press  
.
ENTER  
The selections that are available vary by country.  
4 Press  
repeatedly to exit.  
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2. Copying  
Making a Copy  
To make a copy, you can place the original on the document glass or insert it  
into the auto document feeder.  
The auto document feeder allows you to load up to 20 letter-size originals  
at once.  
COPY  
Display:  
 COPY   
1 Press  
to select copy mode.  
100% LTR  
01  
Enlarge/  
reduce ratio  
Paper size  
setting  
Number  
of copies  
(page 22)  
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Making a Copy  
2 Place the original on the document glass or in the auto document  
feeder.  
Using the document glass:  
Open the document glass cover and place  
the original face down on the glass with  
the top edge against the document guide.  
Make sure the center of the original is  
aligned with the center mark on the  
document guide, and then close the  
cover.  
Note: The document glass is not  
suitable for making copies of books or  
other bound documents (the surface to  
be copied must lie flat on the glass).  
Using the auto document feeder:  
Adjust the document guide to the width of  
your original(s), and then insert the  
original face up into the feeder.  
Up to 20 letter-size sheets can be  
inserted at once.  
For detailed information on using the  
auto document feeder and the types of  
originals that can be used, see pages  
60 to 62.  
Note: If an original is placed in both the auto document feeder and on the  
document glass, the original in the auto document feeder will be copied.  
3 The default temporary copy settings are as follows. To change a setting,  
see the following section, Selecting Temporary Copy Settings.  
Enlarge/reduce: 100%  
Number of copies: 1  
Quality: TEXT  
(Note: The default quality setting can be changed as explained on page  
57.)  
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Making a Copy  
Contrast: Medium (bar at mid-point)  
(Note: The default contrast setting can be changed as explained on page  
59.)  
E-Sort (collating sets of copies): OFF  
Duplex Scan: OFF  
Note: After temporary copy settings are selected, the settings will revert to the  
above default settings if the auto clear time elapses without any keys being  
pressed on the operation panel (see page 48). You can also press  
reset the settings to the default settings.  
to  
4 When you are ready to make the copy, press  
.
If Duplex Scan is selected:  
After the stack of originals is fed through the auto document feeder, turn the  
entire stack over (do not change the order of the pages or remove any  
pages), insert it into the auto document feeder again, and press  
.
If you are using the document glass to copy multiple originals and E-  
Sort is selected:  
After the original is scanned, the following alternating messages will  
appear:  
[#] START PRINT  
[START] NEXT SCAN  
Remove the original from the document glass, place the next original, and  
press . Repeat until all originals have been scanned. After the last  
original has been scanned, press  
to begin printing the copies.  
Maximum original size when using the document glass  
The maximum original size that can be used on the document glass is letter  
or A4 (8.5 11.7 inches). The maximum scanning width is 8.2” (208 mm),  
and the top and bottom 0.16” ( 4 mm) of the original cannot be scanned.  
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Selecting Temporary Copy Settings  
If MEMORY IS FULL appears...  
If the memory becomes full while multiple originals are being scanned using  
the auto document feeder, MEMORY IS FULL will appear in the display.  
Press  
if you want to make copies of only the originals that have  
already been scanned. The remaining originals will be ejected from the  
feeder.  
Press  
if you want to cancel the copy job.  
Selecting Temporary Copy Settings  
You can adjust one or more of the following temporary copy settings before  
pressing  
to begin copying.  
Enlarge/reduce  
ZOOM  
Press  
one or more times until the desired enlargement or reduction  
percentage appears in the display. The preset percentages are 100%, 78%  
(legal to letter size), 64%, 50%, 25%, 400%, 200%, and 129% (letter to legal  
size).  
After selecting one of the above preset percentages, you can press  
Z
A
or  
to increase or decrease the percentage in increments of 1%.  
The maximum percentage is 400% and the minimum percentage is 25%.  
When the desired percentage appears, press the  
key.  
ENTER  
ZOOM  
Example: Press  
twice and then  
to select 78% (legal to letter size)  
01  
ENTER  
78% LTR  
LGL TO LTR: 78%  
54  
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Selecting Temporary Copy Settings  
Number of Copies  
If you wish to make more than one copy of the original (or of each original if  
you have loaded multiple originals in the auto document feeder), press the  
number keys to enter the number of copies.  
The maximum number is 99.  
To clear a mistake, press  
.
Example: Press for 5 copies  
100% LTR  
05  
Quality  
Adjust this setting to match the type of original you are copying. Selections  
QUALITY  
are TEXT and PHOTO. To change the setting, press  
selection appears in the display and then press  
until the desired  
.
ENTER  
Note: TEXT may not produce a satisfactory result with certain types of  
originals. If you find that the result is not satisfactory when TEXT is selected,  
try PHOTO.  
TEXT  
QUALITY  
ENTER  
PHOTO  
Contrast  
CONTRAST  
CONTRAST  
To adjust the contrast, press  
repeatedly (or press  
followed by  
Z
or  
A ) to increase or decrease the length of the bar in the display.  
Make the bar shorter (for less contrast) when copying a dark original. Make  
the bar longer (for more contrast) when copying a faint original. When the bar  
is the desired length, press  
.
ENTER  
55  
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Selecting Temporary Copy Settings  
E-Sort (collating sets of copies)  
To sort the copies as shown below under “Sorted”, first set the number of  
E-SORT  
copies per original (at least “2” copies must be set), and then press  
once or twice so that “E-SORT ON” appears.  
E-SORT ON  
100% SORT  
02  
Originals  
C
B
A
Example: Two  
copies each of  
three originals  
Not sorted (MULTI COPY)  
Sorted (SORT COPY)  
A
B
C
C
C
A
B
B
B
C
A
A
Duplex Scan  
Duplex Scan provides a convenient method for making copies of multiple two-  
sided originals using the auto document feeder. When this setting is selected,  
after the stack of originals is fed through the auto document feeder the first  
time, you simply turn the stack over (do not change the order of the pages or  
remove any pages), insert it into the auto document feeder again, and press  
to scan the back side of the originals. The machine will automatically  
sort the copies into the correct order (front of 1st page, back of 1st page, front  
of 2nd page, back of 2nd page, etc.).  
Note that any blank sides must be included when scanning the pages (if the  
number of pages is not equal each time the machine scans the stack, an  
error will result).  
DUPLEX SCAN  
To select Duplex Scan, press  
ON” appears, and then press  
once or twice so that “DUPLEX SCAN  
.
ENTER  
DUPLEX SCAN ON  
100% LTR  
01  
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Permanent Copy Settings  
Permanent Copy Settings  
The following copy settings remain in effect until they are changed. These  
settings do not revert to the default settings when the auto clear time elapses  
or when  
is pressed.  
Default copy quality setting  
The default quality setting (page 55) is “TEXT” (this is the setting that is used  
if you do not make a selection). If desired, you can change the default quality  
setting to “PHOTO”.  
Display:  
MENU  
Z
A
1 Press  
and then  
or  
COPY SETTING  
until the display at right appears.  
2 Press  
.
1: TEXT  
The display briefly shows  
your selection, then:  
3 Select the default quality setting:  
TEXT:  
PHOTO:  
2: COPY RESO.  
4 Press  
repeatedly to exit.  
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Permanent Copy Settings  
Copy resolution  
The copy resolution is initially set to 300 dpi. If you need a sharper image,  
follow the steps below to change the setting to 600 dpi.  
Display:  
MENU  
Z
A
1 Press  
and then  
or  
COPY SETTING  
until the display at right appears.  
2 Press  
.
1: 300 DPI  
The display briefly shows  
your selection, then:  
3 Select the resolution setting:  
300 DPI:  
600 DPI:  
3: COPY CONTRAST  
4 Press  
repeatedly to exit.  
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Permanent Copy Settings  
Default copy contrast setting  
The default contrast setting (page 55) is medium (this is the setting that is  
used if you do not make a selection). If desired, you can change the default  
contrast to a higher or lower level.  
Display:  
MENU  
Z
A
1 Press  
and then  
or  
COPY SETTING  
until the display at right appears.  
2 Press  
.
-[ ■ ■ ■  
]+  
Z
A
3 Press  
to decrease the default contrast level, or  
to increase the  
default contrast level.  
The display briefly shows  
your selection, then:  
4 Press  
.
ENTER  
1: COPY QUALITY  
5 Press  
repeatedly to exit.  
59  
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Using the Auto Document Feeder  
Using the Auto Document Feeder  
Size and weight of originals that can be fed through the  
auto document feeder  
Minimum document size:  
Minimum size  
Minimum weight  
5.8"  
(148 mm)  
14 lbs.  
(52 g/m²)  
7.2"  
(182 mm)  
Maximum document size:  
The maximum size and weight of documents that you can load in the  
document feeder depend on how many sheets you load.  
Up to 20 sheets at once:  
1 sheet at a time (manual feeding):  
Size: Letter  
(8.5” x 11”, 216 x 279 mm)  
Max. size: 8.5” x 14” (216 x 356 mm)  
Max. weight: 42 lbs. (157 g/m )  
2
2
Max. weight: 20 lbs. (80 g/m )  
0.16"(4 mm)  
Letters or graphics on the  
edges of a document will not  
be scanned.(The maximum  
scanning width is 8.2” (208  
mm), and the top and bottom  
0.16” (4 mm) of the document  
cannot be scanned.)  
Letters in the  
shaded area will  
not be scanned.  
8.2"(208 mm)  
0.16"(4 mm)  
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Using the Auto Document Feeder  
Other restrictions  
The scanner cannot recognize yellow, greenish yellow, or light blue ink.  
Ink, glue, and correcting fluid on documents must be dry before they pass  
through the document feeder.  
All clips, staples, and pins must be removed from documents before loading  
in the feeder. If these are not removed, they may damage the machine.  
Documents which are patched, taped, torn, smaller than the minimum size,  
carbon backed, easily smudged, or have a slippery coated surface should  
be copied or faxed from the document glass.  
Loading the Document  
Up to 20 letter size sheets can be placed in the auto document feeder at once.  
The sheets will automatically feed into the machine starting from the top  
sheet.  
If you need to send or copy more than the maximum number of sheets,  
place the additional sheets gently and carefully in the feeder under the last  
sheet while the last sheet is being scanned. Do not try to force the sheets  
in, as this may cause double-feeding or jamming.  
If your document consists of several large or thick sheets which must be  
loaded one at a time, insert each sheet into the feeder as the previous  
sheet is being scanned. Insert gently to prevent double-feeding.  
1 Adjust the document guides to the  
width of your document.  
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Copying onto Envelopes and Cards  
2 Insert the document face up into the  
document feeder. The top edge of the  
document should enter the feeder first.  
DOCUMENT READY will appear briefly  
in the display.  
You can now continue with a copy, fax,  
or scan operation.  
Copying onto Envelopes and Cards  
To copy onto envelopes, cards, and other special sizes of paper, use the  
bypass tray on the side of the machine.  
The bypass tray can be used to copy onto the following sizes:  
1) Letter  
2) Legal  
3) A4  
4) A5  
5) Envelope #10 (ENVELOPE:COM10) (4 1/8” x 9 1/2”)  
6) Envelope Monarch (ENV.:MONARCH) (3 7/8” x 7 1/2”)  
7) Envelope DL (ENV.:ISO DL) (110 mm x 220 mm (4.33” x 8.66”))  
8) A6 (European postcard) (105 mm x 148 mm (4.13” x 5.83”))  
Only one sheet (envelope, card, etc.) can be inserted at a time in the  
bypass tray.  
Display:  
COPY  
1 Press  
to select copy mode.  
 COPY   
100% LTR  
01  
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Copying onto Envelopes and Cards  
2 Place the original on the document glass or in the auto document  
feeder.  
Using the document glass:  
Open the document glass cover and place  
the original face down on the glass with  
the top edge against the document guide.  
Make sure the center of the original is  
aligned with the center mark on the  
document guide, and then close the  
cover.  
Using the auto document feeder:  
Adjust the document guide to the width of  
your original, and then insert the original  
face up into the feeder.  
Multiple originals (max. letter size) can  
be placed.  
3 Adjust the document guides on the  
bypass tray to the width of the sheet or  
envelope.  
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Copying onto Envelopes and Cards  
4 Insert the sheet or envelope into the  
bypass tray as shown with the print  
side face down.  
When inserting an envelope, the flap  
should be positioned on the left side as  
shown.  
Note: If you find it necessary to  
remove the sheet or envelope,  
press this release and open the  
side cover first.  
BYPASS PAPER!  
IF COPY, PRESS  
SET PAPER SIZE  
A
5 Press  
.
1: LETTER  
Z
A
6 Press  
or  
.
until the correct size appears in the display.  
7 Press  
ENTER  
Changing the size setting: If you need to change the size setting, press  
(if the number of copies setting is other than 1, press twice).  
PAP. SIZE RESET?” will appear. Press  
the paper size.  
to select YES and then reset  
8 Select temporary copy settings as needed and then press  
to begin  
copying.  
If you placed multiple originals in the auto document feeder or set the  
number of copies to more than “1”, copying will stop after the first copy is  
made and the display will alternately show SET BYPASS PAPER and the  
required paper size. When you insert the next sheet or envelope in the  
bypass tray, the next copy will start automatically.  
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3. Sending Faxes  
Sending a Fax  
Follow the steps below to send a fax. To dial the fax number of the receiving  
machine, you can either directly enter the number with the number keys  
SPEED  
(Direct Keypad Dialing), or press  
and enter a two-digit Speed Dial  
number (Speed Dialing).  
To use a Speed Dial number, you must first store the number in the  
machine as explained on page 70.  
You can perform the following procedure even when the machine is already  
busy sending or receiving a fax. In this case, the fax transmission will be  
stored in the machine’s memory and performed once all previously stored  
jobs have been completed.  
Display:  
1 Make sure that the date and time  
display of fax mode appears (if needed  
 FAX   
FAX  
press  
).  
10/03 11:37  
FAX  
Reception  
mode  
Dateand  
time  
(page 93)  
65  
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Sending a Fax  
2 Place the original on the document glass or in the auto document  
feeder.  
Using the document glass:  
Open the document glass cover and place  
the original face down on the glass with  
the top edge against the document guide.  
Make sure the center of the original is  
aligned with the center mark on the  
document guide, and then close the  
cover.  
Using the auto document feeder:  
Adjust the document guide to the width of  
your original(s), and then insert the  
original face up into the feeder.  
Up to 20 letter-size sheets can be  
inserted at once.  
For detailed information on using the  
auto document feeder and the types of  
originals that can be used, see pages  
60 to 62.  
If an original is placed in both the auto document feeder and on the  
document glass, the original in the auto document feeder will be faxed.  
When the document glass is used to send a fax, the document image  
printed by the receiving machine may be reduced slightly more than when  
the auto document feeder is used, and there may be a slightly larger  
margin at the bottom of the page (this will depend on the size of paper  
used by the receiving machine).  
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Sending a Fax  
3 The default temporary fax settings are as follows. To change a setting,  
see Selecting Temporary Fax Settings on page 75.  
Resolution: STANDARD  
(Note: The default resolution setting can be changed as explained on page  
82.)  
Contast: NORMAL  
Duplex Scan: OFF  
Line monitor: OFF  
(Note: The default Line Monitor setting can be changed as explained on  
page 83.)  
Note: After temporary fax settings are selected, the settings will revert to the  
above default settings if the auto clear time elapses without any keys being  
pressed on the operation panel (see page 48). You can also press  
reset the settings to the default settings.  
to  
4 Enter the number of the receiving machine using one of the following  
methods:  
Direct Keypad Dialing: Press the number keys to enter the fax number.  
Note: If a pause is required between any of the digits to access a special  
service or an outside line, press REDIAL . The pause will appear as a hyphen  
(two seconds per pause). Several pauses can be entered in a row.  
SPEED  
Speed Dialing: Press  
and enter the 2-digit Speed Dial number that  
has been stored for the receiving fax machine (see page 70).  
SPEED  
Example: Speed Dial 01:  
Search Dialing: If you cannot remember which Speed Dial number you  
Z
A
stored a destination in, you can press  
or  
until the destination  
appears in the display (the name programmed for the destination will  
appear, or the fax number if no name was programmed).  
67  
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Sending a Fax  
5 Check the display. If the name or number shown is correct, press  
.
If you made a mistake when entering a number, press  
to backspace  
and clear one digit at a time, and then re-enter the correct digit(s).  
6 Scanning of the original(s) will begin.  
If you are using the auto document feeder:  
After the originals are scanned, the machine will dial the receiving machine  
and send the fax. If the machine is busy with a previously stored job, the fax  
job will be stored in memory and then transmitted once the machine is free.  
If Duplex Scan is selected: After the stack of originals is fed through the  
auto document feeder, turn the entire stack over (do not change the order of  
the pages or remove any pages), insert it into the auto document feeder  
again, and press  
. After scanning is finished, the machine will dial the  
receiving machine and send the fax. If the machine is busy with a  
previously stored job, the fax job will be stored in memory and then  
transmitted once the machine is free.  
If you are using the document glass:  
After the original is scanned, the following alternating messages will  
appear:  
# KEY: END OF SET  
START: CONT. READ  
Remove the original from the document glass, place the next original, and  
press . Repeat until all originals have been scanned. After the last  
original has been scanned, press  
to end scanning. The machine will  
dial the receiving machine and send the fax. If the machine is busy with a  
previously stored job, the fax job will be stored in memory and then  
transmitted once the machine is free.  
Note: If no keys are pressed for one minute after the original is scanned,  
fax transmission will begin automatically (or the job will be stored).  
If the transmission is completed successfully, the machine will beep once.  
If an error occurs, the machine will beep three times and print a  
Transaction Report to inform you of the problem (see page 128).  
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Sending a Fax  
If the memory becomes full...  
If the memory becomes full while the document is being scanned, MEMORY  
IS FULL will appear in the display.  
Press  
if you want to transmit the pages which have been stored up to  
that point in memory. If you are using the auto document feeder, the  
remaining pages will feed out without being scanned. After transmission,  
the memory will be cleared and you can transmit the remaining pages. You  
will also need to transmit the page which was being scanned when the  
memory filled up.  
Press  
if you want to cancel the entire transmission.  
Using the REDIAL key  
When sending a fax, you can also automatically redial the last number  
dialed by the machine. Follow the fax sending procedure on the previous  
pages. In Step 4, press REDIAL , make sure the number that appears in the  
display is the number you wish to dial, and then press  
the originals will begin (see Step 6).  
. Scanning of  
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Storing a Number for Speed Dialing  
Storing a Number for Speed Dialing  
SPEED  
You can dial a fax number by pressing  
This is called Speed Dialing.  
and entering a two-digit number.  
To use Speed Dialing, you must first store the full fax number in the  
machine and select a two-digit Speed Dial number for it. One hundred  
Speed Dial numbers are available (00 to 99).  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
4 Press  
) and then press  
.
.
1: SPEED DIAL  
.
.
1: NEW, 2: CHANGE  
ENTER FAX NUMBER  
5 Enter the fax number by pressing the number keys (max. of 60 digits).  
(Note: A space cannot be entered.)  
Z
To clear a mistake, press  
.
If a pause is required between any of the digits to access a special service  
or an outside line, press REDIAL . The pause appears as a hyphen (two  
seconds per pause). Several pauses can be entered in a row.  
6 Press  
.
ENTER  
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Storing a Number for Speed Dialing  
7 Enter a name by pressing number keys for each letter as shown in the  
chart below. Up to 20 characters can be entered. (If you do not wish to  
enter a name, go directly to Step 8.)  
A
Example: SHARP = 7777 44 2 777  
7
SPACE =  
A =  
G =  
H =  
I =  
J =  
K =  
L =  
M =  
N =  
O =  
P =  
Q =  
R =  
S =  
T =  
U =  
V =  
W =  
X =  
Y =  
Z =  
B =  
C =  
D =  
E =  
F =  
A
To enter two letters in succession that require the same key, press  
Z
after entering the first letter. To clear a mistake, press  
.
To enter a lower case letter, continue pressing the key for the letter until the  
lower case letter appears.  
To enter one of the following symbols, press  
or  
repeatedly:  
# @ . - _ / ! $ % & ’ ( ) + , : ; = ? [ ] { } +  
Note: National characters of the selected display language will appear at  
the end of the symbol list. (For some languages, no national characters will  
appear.)  
SUPER G3  
8 Press  
.
ENTER  
1: ON, 2: OFF  
71  
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Storing a Number for Speed Dialing  
9 Press  
if you want the machine to  
use Super G3 mode (the fastest  
transmission mode) when using this  
number. Press if you do not want  
the machine to use Super G3 mode.  
STORED #01 OK?  
NO: SET SPEED #  
YES: PRESS ENTER  
Press  
for OFF if line errors  
Note: “#01” is shown as  
an example above.  
frequently result when Super G3 mode  
is used.  
Note that even when ON is selected,  
Super G3 mode is used only if the other  
machine also supports Super G3  
mode.  
10 The display will show the next available Speed Dial number. If that  
number is acceptable, press . If not, enter the desired two-digit  
ENTER  
number and press  
.
ENTER  
11 Return to Step 4 to store another number, or press  
repeatedly to  
exit.  
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Storing a Number for Speed Dialing  
Editing and deleting auto-dial numbers  
If you need to make changes to a previously stored auto-dial number, or clear  
a number, follow these steps:  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
4 Press  
5 Press  
) and then press  
.
1: SPEED DIAL  
.
1: NEW, 2: CHANGE  
1: EDIT, 2: CLEAR  
.
.
to edit a number, or  
to delete a number.  
6 Enter the 2-digit Speed Dial number that you wish to edit or delete (for  
Z
A
example, press  
), or press  
or  
until the name or fax  
number of the destination appears in the display and press  
.
ENTER  
If you pressed  
for CLEAR in Step 5, go to Step 12.  
7 If you selected EDIT in Step 5, make the desired changes to the number.  
To move the cursor to the right, press  
A . When the cursor is over a digit  
that you wish to change, simply enter the new digit. The new digit will  
Z
replace the old digit. To backspace and clear digits, press  
.
If you do not wish to change the number, go directly to Step 8.  
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Storing a Number for Speed Dialing  
8 Press  
.
ENTER  
9 Make the desired changes to the name.  
To move the cursor to the right, press  
A . When the cursor is over a letter  
that you wish to change, press the appropriate number key repeatedly until  
the desired letter appears (see Step 7 on page 71). The new letter will  
Z
replace the old letter. To backspace and clear letters, press  
.
If you do not wish to change the name, go directly to Step 10.  
SUPER G3  
10 Press  
.
ENTER  
1: ON, 2: OFF  
11 Press  
if you want the number to use Super G3 mode. Otherwise  
press  
.
12 Return to Step 4 to edit or delete another number, or press  
repeatedly to exit.  
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Selecting Temporary Fax Settings  
Selecting Temporary Fax Settings  
You can adjust one or more of the following temporary fax settings before  
pressing  
to begin transmission.  
Resolution  
The following resolution settings are available for faxing:  
STANDARD  
Use STANDARD for ordinary documents. This  
setting gives you the fastest and most  
economical transmission.  
FINE  
Use FINE for documents containing small letters  
or fine drawings.  
SUPER FINE  
HALF TONE  
Use SUPER FINE for documents containing  
very small letters or very fine drawings.  
Use HALF TONE for photographs and  
illustrations. The original will be reproduced in  
256 shades of gray.  
QUALITY  
To select a resolution setting, press  
the display and then press  
until the desired setting appears in  
.
ENTER  
Note: The resolution and contrast settings are only effective for sending a  
document. They are not effective for receiving a document.  
Contrast  
Three contrast settings are available for faxing: LIGHT (for dark originals),  
NORMAL, and DARK (for faint originals).  
CONTRAST  
To adjust the contrast, press  
until the desired setting appears in the  
display and then press  
.
ENTER  
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Selecting Temporary Fax Settings  
Duplex Scan  
Duplex Scan provides a convenient method for faxing multiple two-sided  
originals using the auto document feeder. When this setting is selected, after  
the stack of originals is fed through the auto document feeder the first time,  
you simply turn the stack over (do not change the order of the pages or  
remove any pages), insert it into the auto document feeder again, and press  
to scan the back side of the originals. The machine will automatically  
transmit the pages in the correct order (front of 1st page, back of 1st page,  
front of 2nd page, back of 2nd page, etc.).  
Note that any blank sides must be included when scanning the pages (if the  
number of pages is not equal each time the machine scans the stack, an  
error will result).  
DUPLEX SCAN  
To select Duplex Scan, press  
ON” appears, and then press  
once or twice so that “DUPLEX SCAN  
.
ENTER  
Line Monitor  
Select this setting when you wish to listen to the line (hear the dial tone, fax  
tones, etc.) through the machine’s speaker during a fax transmission. This is  
useful when you wish to make sure that the receiving machine is responding  
correctly.  
FAX  
To select Line Monitor, press  
appears in the display.  
one or more times until MONITOR ON  
The Line Monitor setting automatically reverts to the default setting after the  
fax transmission is finished.  
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Other Fax Transmission Settings  
Other Fax Transmission Settings  
Checking and canceling stored fax jobs  
Follow the steps below to check the fax jobs that are waiting in memory for  
transmission. You can also use this procedure to cancel a stored fax job.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
) and then press  
.
2 Press  
. The first job will appear in the display.  
Z
A
3 Press  
or  
to scroll through the jobs.  
4 To cancel a job, scroll until the job  
appears and then press  
CANCEL?  
.
ENTER  
1: YES, 2: NO  
5 Press  
to cancel the job.  
6 When you have finished checking the jobs, press  
repeatedly to  
exit.  
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Other Fax Transmission Settings  
Automatic redialing when the line is busy  
If you use Direct Keypad Dialing, Speed Dialing, or Search Dialing to send a  
fax and the line is busy, the machine will automatically redial the number. The  
machine will make two redial attempts at intervals of five minutes.  
To cancel a job that is waiting for automatic redialing, follow the procedure  
in Checking and canceling stored fax jobs on page 77. (When you scroll to  
the job during the procedure, the number or name of the destination will  
alternate with RECALL: BUSY in the display.)  
Under certain conditions (for example if a person answers the call on a  
telephone), automatic redialing may stop before the set number of redial  
attempts are made.  
Recall interval for automatic redialing when the line is busy  
If desired, you can change the interval at which the machine makes automatic  
redialing attempts when the line is busy.  
The initial setting is “05” minutes.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
) and then press  
.
.
1: AUTO RECALL  
ENTER (01 - 15) 05  
RECALL INTERVAL  
3 times.  
The display briefly shows  
your selection, then:  
4 Press the numeric keys to enter the  
desired interval in minutes (any 2-digit  
number from 01 to 15).  
2: RECALL TIMES  
Example: 1 minute  
5 Press  
repeatedly to exit.  
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Other Fax Transmission Settings  
Recall times for automatic redialing when the line is busy  
If desired, you can change the maximum number of automatic redialing  
attempts made when the line is busy.  
The initial setting is “02” times.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
4 Press  
) and then press  
.
.
1: AUTO RECALL  
twice.  
1: RECALL INTERV.  
ENTER (00 - 14) 02  
.
RECALL TIMES  
The display briefly shows  
your selection, then:  
5 Press the numeric keys to enter the  
desired number of recall attempts (any  
2-digit number from 00 to 14).  
1: RECALL INTERV.  
Example: 5 attempts  
6 Press  
repeatedly to exit.  
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Other Fax Transmission Settings  
Automatic redialing after a line error  
If you use Direct Keypad Dialing, Speed Dialing or Search Dialing to send a  
fax and a line error occurs during the transmission, the machine will  
automatically redial the number and attempt to complete the transmission.  
Retransmission will begin from the page which was being transmitted when  
the error occurred. The machine will make one attempt at retransmission after  
an interval of two minutes.  
To cancel a job that is waiting for automatic redialing, follow the procedure  
in Checking and canceling stored fax jobs on page 77. (When you scroll to  
the job during the procedure, the number or name of the destination will  
alternate with RECALL: ERROR in the display.)  
Recall interval for automatic redialing after a line error  
occurs  
If desired, you can change the interval after which the machine makes an  
automatic redialing attempt when a line error occurs.  
The initial setting is “02” minutes.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
4 Press  
5 Press  
) and then press  
.
.
1: AUTO RECALL  
1: RECALL [BUSY]  
.
.
.
1: RECALL INTERV.  
ENTER (01 - 15) 02  
RECALL INTERVAL  
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Other Fax Transmission Settings  
The display briefly shows  
your selection, then:  
6 Press the numeric keys to enter the  
desired interval in minutes (any 2-digit  
number from 01 to 15).  
2: RECALL TIMES  
Example: 1 minute  
7 Press  
repeatedly to exit.  
Recall times for automatic redialing after a line error  
occurs  
You can select “0” or “1” for the number of automatic redialing attempts after a  
line error occurs.  
The initial setting is “1”.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
4 Press  
) and then press  
.
.
1: AUTO RECALL  
.
1: RECALL [BUSY]  
ENTER (0 - 1) 1  
twice.  
RECALL TIMES  
The display briefly shows  
your selection, then:  
5 Press the numeric keys to enter the  
desired number of recall attempts (0 or  
1).  
1: RECALL INTERV.  
Example: 0 attempts  
6 Press  
repeatedly to exit.  
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Other Fax Transmission Settings  
Default resolution for faxing  
The default resolution for faxing is initially set to STANDARD. If desired, you  
can change the default resolution to FINE or SUPER FINE.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
) and then press  
.
.
1: AUTO RECALL  
.
The display briefly shows  
your selection, then:  
4 Select the resolution setting:  
: STANDARD  
3: LINE MONITOR  
: FINE  
: SUPER FINE  
5 Press  
repeatedly to exit.  
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Using an Extension Phone to Send a Fax  
Default Line Monitor setting  
The default setting for Line Monitor (listening to the line and fax tones through  
the speaker during a fax transmission) is initially MONITOR OFF. If desired,  
you can change the default setting to MONITOR ON.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
) and then press  
.
twice.  
1: MONITOR ON  
The display briefly shows  
your selection, then:  
to select MONITOR ON or  
to select MONITOR OFF.  
4: TIMER SEND  
4 Press  
repeatedly to exit.  
Using an Extension Phone to Send a Fax  
If you have connected an extension phone to the TEL. SET jack on the  
machine as explained on page 15, you can use the extension phone to send a  
fax.  
Using an extension phone to send a fax allows you to listen to the line and  
talk to the other party before faxing.  
This procedure cannot be used when the machine is busy with another job.  
Note that if the transmission is not sucessful because the line is busy or a  
line error occurs, automatic redialing will not take place.  
1 Make sure that the date and time display of fax mode appears (if needed  
FAX  
press  
).  
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Using an Extension Phone to Send a Fax  
2 Place the original on the document glass or in the auto document  
feeder.  
If the document glass is used, only one page can be transmitted.  
If needed, select the resolution and/or contrast.  
3 Pick up the extension phone, listen for the dial tone, and dial the fax  
number of the receiving machine using the keypad of the extension  
phone.  
4 Depending on the setting of the other machine, you will either hear a fax  
tone or the other person will answer.  
If the other person answers, ask them to press their Start key. This causes  
the other machine to issue a fax tone.  
5 When you hear the fax tone, press  
MANUAL MODE  
on the machine.  
1:SEND, 2:RECEIVE  
6 Press  
to select SEND. Replace the extension phone.  
Transmission will begin.  
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Broadcasting (Sending a Fax to Multiple Destinations)  
Broadcasting (Sending a Fax to Multiple  
Destinations)  
This function allows you to send the same fax to as many as 100 different  
destinations in just one operation.  
When sending to multiple destinations, only destinations that have been  
stored as Speed Dial numbers can be selected (full fax numbers cannot be  
dialed).  
1 Make sure that the date and time display of fax mode appears (if needed  
FAX  
press  
).  
2 Place the original on the document glass or in the auto document  
feeder.  
If needed, select temporary fax settings such as the resolution and  
contrast.  
BROADCAST  
BROADCAST MODE  
3 Press  
.
ENTER SPEED # OR  
SELECT BY  
,
4 Select a destination using one of the methods below.  
Enter the 2-digit Speed Dial number of the destination.  
Z
A
Press  
or  
until the name of the destination appears in the display  
(if no name was stored, the number will appear).  
5 Press  
to store the destination.  
ENTER  
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Broadcasting (Sending a Fax to Multiple Destinations)  
6 Repeat Steps 4 and 5 for each of the other destinations to which you  
wish to send the fax (maximum of 100).  
MENU  
To check your selected destinations, press  
to scroll through them. To  
delete a destination, scroll to the destination and then press  
.
7 When you are ready to begin transmission, press  
.
A Transaction Report is automatically printed out after Broadcasting is  
completed. Check the "Note" column of the report to see if any of the  
destinations are marked "Busy" or have a communication error code. If so,  
send the document to those destinations again.  
Broadcasting using a Group Key  
If the fax machines to which you want to broadcast have all been programmed  
into a Group (see Storing numbers in a Group which follows), you can perform  
the broadcasting operation using the following simplified procedure:  
1 Make sure that the date and time display of fax mode appears (if needed  
FAX  
press  
).  
2 Place the original on the document glass or in the auto document  
feeder.  
If needed, select temporary fax settings such as the resolution and  
contrast.  
A
3 Press  
once or twice to display Group 1 or Group 2.  
. Transmission will begin.  
4 Press  
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Broadcasting (Sending a Fax to Multiple Destinations)  
Storing numbers in a Group  
Groups allow you to send a fax to a group of fax machines by simply  
specifying the appropriate Group. To store a group of numbers in a Group,  
follow the steps below.  
Two groups are available, Group 1 and Group 2.  
Up to 100 numbers can be stored in each Group.  
Only Speed Dial numbers can be stored in a Group. Full numbers cannot be  
stored.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
4 Press  
) and then press  
.
.
1: SPEED DIAL  
.
1: SET, 2: CLEAR  
GROUP 1  
The first available  
Group appears:  
to select SET.  
Note which Group number (Group 1 or  
Group 2) appears in the display. This is  
the number of the Group you are  
storing.  
ENTER SPEED # OR  
SELECT BY  
,
5 Select a destination using one of the methods below.  
Enter the 2-digit Speed Dial number of the destination.  
Z
A
Press  
or  
until the name of the destination appears in the display  
(if no name was stored, the number will appear).  
6 Press  
to store the destination.  
ENTER  
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Broadcasting (Sending a Fax to Multiple Destinations)  
7 Repeat Steps 5 and 6 for each of the other destinations that you want to  
include in the Group (maximum of 100).  
MENU  
To check your selected destinations, press  
to scroll through them. To  
delete a destination, scroll to the destination and then press  
.
8 When you have finished storing the destinations, press  
.
ENTER  
9 Press  
repeatedly to exit.  
Deleting a Group  
Follow the steps below to delete a Group.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
4 Press  
) and then press  
.
.
1: SPEED DIAL  
.
1: SET, 2: CLEAR  
GROUP CLEAR  
to select CLEAR.  
ENTER GROUP #  
5 Enter the number of the Group that you want to clear.  
Example:  
6 Press  
.
ENTER  
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Timer Transmission  
7 Press  
repeatedly to exit.  
Timer Transmission  
The Timer function allows you to store a fax job to be transmitted  
automatically at a specified time. Up to four timer fax jobs can be stored at  
once, and the time of each can be specified up to a week in advance.  
You can use this function to take advantage of off-peak rates without having  
to be there when the fax is sent.  
Note: If a power failure occurs or the machine’s power cord is unplugged after  
a timer transmission job is stored, the job will be cleared from memory. When  
the power is restored, a MEMORY CLEAR report will be printed to inform you  
that the job was cleared. If this happens, store the job again.  
1 Make sure that the date and time display of fax mode appears (if needed  
FAX  
press  
).  
2 Place the original on the document glass or in the auto document  
feeder.  
Display:  
MENU  
3 Press  
4 Press  
5 Press  
.
FAX SETTING  
.
.
1: AUTO RECALL  
1: SET, 2: CLEAR  
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Timer Transmission  
The first available  
Timer number appears:  
6 Press  
to select SET.  
Note which Timer number (Timer 1, 2,  
TIMER NUMBER=1  
ENTER TIME  
TIME 09:25  
3, or 4) appears in the display. This is  
the number of the Timer job you are  
storing.  
7 Enter the time at which you want the  
fax to be sent.  
Example: 9:25  
=AM. #=PM  
8 Press  
to select A.M. or  
to select P.M.  
9 Enter a number as follows to select the day of the operation (skip this  
step if the fax will be sent within the next 24 hours):  
Sunday  
Monday  
Tuesday  
Wednesday  
Thursday  
Friday  
Saturday  
10 Press  
.
ENTER STATION #  
ENTER  
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Timer Transmission  
11 Select a destination using one of the methods below:  
Press SPEED , enter the 2-digit Speed Dial number of the destination, and  
press  
.
ENTER  
Z
A
Press  
or  
until the name of the destination appears in the display  
(if no name was stored, the number will appear), and press  
.
ENTER  
Enter the full fax number of the destination and press  
.
ENTER  
12 If needed, select temporary fax settings such the the resolution and  
contrast.  
13 Press  
. The original is scanned and the timer job is stored.  
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Timer Transmission  
Canceling a timer job  
If you need to cancel a timer job before it is performed, follow the steps below.  
You will need to know the timer number assigned to the job in order to  
cancel it. If you don’t remember the number (it appears in the display when  
you store the job), print out the Timer List. (See page 126.)  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
4 Press  
) and then press  
.
.
1: AUTO RECALL  
.
1: SET, 2: CLEAR  
ENTER TIMER #  
to select CLEAR.  
TIMER CLEAR  
5 Enter the number of the timer job that you want to clear.  
Example:  
6 Press  
repeatedly to exit.  
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4. Receiving Faxes  
Selecting the Reception Mode  
The machine has two modes for receiving faxes:  
FAX ONLY mode:  
Select this mode when you only want to receive faxes on your line. The  
machine will automatically answer all calls on one ring and receive incoming  
faxes. (“FAX” will appear in the fax mode display.)  
EXT. TEL mode:  
Select this mode when you have connected an extension phone to the  
machine as explained on page 15 and you want to receive both faxes and  
voice calls on the line connected to the machine. All calls, including faxes,  
must be answered by picking up the extension phone. (“TELwill appear  
in the fax mode display.)  
To select the reception mode, follow the steps below.  
The reception mode is initially set to FAX ONLY mode.  
Display:  
1 Make sure that the date and time  
display of fax mode appears (if needed  
FAX SETTING  
FAX  
MENU  
press  
2 Press  
3 Press  
) and then press  
.
.
1:RECEPTION MODE  
1: FAX ONLY  
.
The display briefly shows  
your selection, then:  
4 Select the reception mode:  
: FAX ONLY : EXT. TEL  
2: NUMBER OF RING  
5 Press  
repeatedly to exit.  
Fax mode display when  
EXT. TEL is selected:  
Fax mode display when  
FAX ONLY is selected:  
10/03 11:37 TEL  
10/03 11:37  
FAX  
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Using FAX ONLY Mode  
Using FAX ONLY Mode  
When the reception mode is set to FAX ONLY, the machine will automatically  
answer all calls on one ring and receive incoming faxes.  
The number of rings on which the machine answers can be changed as  
explained below.  
When the reception mode is set to FAX ONLY mode, the machine will  
receive faxes automatically no matter whether it is in copy, fax, or scan  
mode.  
Changing the number of rings  
If desired, you can change the number of rings on which the machine answers  
incoming calls in FAX ONLY mode. Any number from 0 to 9 can be selected.  
To have the machine answer without ringing, enter 0.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
) and then press  
.
.
1:RECEPTION MODE  
ENTER (0-9) (1)  
.
NUMBER OF RING  
The display briefly shows  
your selection, then:  
4 Enter the desired number of rings (any  
number from 1 to 9), or enter 0 to have  
the machine answer without ringing.  
3: RECEIVE RATIO  
Example: 3 rings  
5 Press  
repeatedly to exit.  
Note: When using Distinctive Ring (page 98), the machine will answer calls  
after two rings regardless of the above setting (unless 0 is selected for no  
ringing).  
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Using EXT. TEL Mode  
Using EXT. TEL Mode  
When the reception mode is set to EXT. TEL, you must answer all calls (even  
faxes) by picking up the extension phone that is connected to the machine.  
1 When the machine and extension phone ring, make sure that the date  
FAX  
and time display of fax mode appears (if needed press  
machine) and then pick up the extension phone.  
on the  
Important! The machine must be in fax mode before you pick up the  
extension phone, or fax reception will not be possible.  
MANUAL MODE  
2 If you hear a fax tone, press  
on  
the machine.  
1:SEND, 2:RECEIVE  
If the other party first speaks with you,  
press  
after speaking. (Press  
before the sender presses their  
Start key.)  
3 Press  
to select RECEIVE. Replace the extension phone.  
RECEIVING will appear in the display and reception will begin.  
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Using EXT. TEL Mode  
Reception Ratio  
The machine has been set at the factory to automatically reduce the size of  
received documents to fit the size of the printing paper. This ensures that data  
on the edges of the document are not cut off. If desired, you can turn this  
function off and have received documents printed at full size.  
If a document is too long to fit on the printing paper, the remainder will be  
printed on a second page. In this case, the cut-off point may occur in the  
middle of a line.  
Automatic reduction may not be possible if the received document is too  
large, contains too many fine graphics or images, or is sent at high  
resolution. In this case, the remainder of the document will be printed on a  
second page.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
4 Press  
) and then press  
.
.
1:RECEPTION MODE  
1: AUTO  
.
The display briefly shows  
your selection, then:  
(AUTO) to select automatic  
(100%) to select full-  
reduction, or  
4: POLLING  
size printing.  
5 Press  
repeatedly to exit.  
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Substitute Reception to Memory  
Substitute Reception to Memory  
In situations where printing is not possible, such as when the machine runs  
out of paper, the toner cartridge needs replacement, or the paper jams,  
incoming faxes will be received to memory. Incoming faxes will also be  
received to memory if a sheet of paper or envelope is inserted in the bypass  
tray (fax reception cannot take place on paper in the bypass tray).  
When you have received a fax in memory, FAX RX IN MEMORY will appear in  
the display, alternating with a message that indicates the problem. When you  
resolve the problem, the stored faxes will automatically print out.  
If you received faxes in memory because the machine ran out of paper, be  
sure to add paper which is the same size as the paper previously used. If  
not, the document print-out size may not match the size of the printing  
paper.  
Caution!  
When faxes are stored in memory, do not turn the power off. This will erase  
all of the contents.  
If faxes received in memory are lost due to a power failure or other  
interruption in the power supply, a CLEAR REPORT will be printed out  
when the power is restored. This provides information about the receptions  
lost, including the fax numbers of the transmitting machines if they are  
available.  
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5. Special Fax Functions  
Distinctive Ring (Requires Subscription to  
Service)  
Important:  
To use distinctive ring, you must subscribe to a distinctive ring  
service from your local phone company.  
Note that the machine may not be compatible with some distinctive ring  
services.  
Distinctive ring is a service offered by some local telephone companies  
whereby they assign an additional second number to your regular single line.  
The second number rings differently from your normal number.  
If you subscribe to a distinctive ring service, you can set the machine to  
automatically answer when your second number is called. This allows you to use  
the second number as an exclusive fax number. To have the machine  
automatically answer when your second number is called, follow the steps below:  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
) and then press  
.
1:RECEPTION MODE  
.
.
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Distinctive Ring (Requires Subscription to Service)  
4 Press a number from 1 to 3 (1 to 5 in Canada) to select the ring pattern  
below that matches your second number’s ring pattern. To have the  
machine automatically answer your normal telephone number, press 6.  
To turn off the distinctive ring function, press 7.  
: PATTERN 1  
Two short rings  
: PATTERN 2  
One short, one long, and one short ring  
Two short rings and one long ring  
Three very short rings (Canada only)  
Two very short rings (Canada only)  
Your standard (normal) ring pattern  
Turn distinctive ring off  
: PATTERN 3  
: PATTERN 4  
: PATTERN 5  
: STANDARD RING  
: OFF SETTING  
The display briefly shows  
your selection, then:  
1:RECEPTION MODE  
5 Press  
repeatedly to exit.  
6 Make sure that the reception mode is set to FAX ONLY (see page 93).  
When using distinctive ring, you must set the reception mode to FAX ONLY.  
When your designated fax number is dialed, the machine will automatically  
answer and begin reception after two rings. Note that other devices on the  
same line will also ring until the machine answers. If one of your other  
numbers is dialed, the machine will ring; however, it will not answer.  
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Polling (Requesting a Fax Transmission)  
Polling (Requesting a Fax Transmission)  
Polling allows you to call another fax machine and have it send a document  
(previously loaded in the machine’s feeder or stored in memory) to your  
machine without assistance from the operator of the other machine.  
Hint: Polling is useful when you want the receiving fax machine, not the  
transmitting fax machine, to bear the cost of the call.  
To use the polling function, the other machine must be capable of being  
polled.  
Before polling, make sure the other machine is set up to receive your  
polling request.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
) and then press  
.
.
1:RECEPTION MODE  
POLLING  
.
ENTER STATION #  
4 Dial the number of the machine that you want to poll using one of the  
following methods:  
Enter the full fax number and press  
.
Press SPEED , enter a 2-digit Speed Dial number, and press  
.
Z
A
Press  
or  
until the name of the party appears in the display (or  
the number if no name was stored), and press  
.
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Polling (Requesting a Fax Transmission)  
5 Your machine will call the other machine and receive the fax.  
Being polled (Memory polling)  
To let another fax machine poll your machine, you must first store the  
document in memory using the following procedure. Transmission will take  
place when the other fax machine calls your machine and activates polling.  
You can choose whether to allow polling only once, or an unlimited number of  
times. In the latter case, your machine can be used as an electronic "bulletin  
board".  
If you allow polling only once, the document(s) will be automatically cleared  
from memory after polling. If you allow polling an unlimited number of times,  
the document will remain in memory until you clear it as explained in the  
following section, Clearing a memory polling document.  
1 Place the original on the document glass or in the auto document  
feeder.  
Display:  
2 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
3 Press  
4 Press  
5 Press  
6 Press  
) and then press  
.
.
1: AUTO RECALL  
.
1: SET, 2: CLEAR  
to select SET.  
1: ONCE, 2: REPEAT  
to allow polling only once, or  
to allow polling an  
unlimited number of times.  
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Polling (Requesting a Fax Transmission)  
7 If needed, select the resolution and/or contrast (otherwise, skip this  
step).  
8 Press  
.
The document is scanned into memory.  
Make sure the reception mode is set to FAX ONLY (see page 93). (When  
the polling fax machine calls, the machine must answer automatically in  
order to transmit the document.)  
Clearing a memory polling document  
To clear a memory polling document from memory, follow these steps:  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
4 Press  
) and then press  
.
.
1: AUTO RECALL  
1: SET, 2: CLEAR  
M. POLL CLEAR  
PRESS ENTER KEY  
.
to select CLEAR.  
5 Press  
.
ENTER  
The document is cleared from memory.  
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6. Printing  
Printing a Document From an Application  
To use the machine as a printer, the machine must be connected to your  
computer with a USB cable, and the printer driver must be installed on your  
computer (see page 23).  
1. When you are ready to print a document from an application on your  
computer, select Print from the File menu.  
The Print dialog box appears.  
2. If you need to select a special size of paper or adjust any of the other print  
settings, click Properties, Setup, or Printer in the Print dialog box (the name  
of the button varies depending on the application).  
The SHARP AM-900 Printing Preferences (“SHARP AM-900 Properties” in  
some versions of Windows) appear. Adjust the settings as desired (see page  
104), and then click OK.  
Note: Do not use the keys on the machine to adjust print settings. The  
machine keys are only for copying and faxing.  
4. Select the print range and adjust any other settings as desired in the Print  
dialog box.  
5. When you are ready to begin printing, click Print or OK in the Print dialog box.  
Note: When you adjust the print settings as explained above in Step 2, your  
changes will only remain in effect while you are using the application. To make  
permanent changes, see page 104.  
Canceling a print job  
PRINT STOP  
To cancel a print job that the machine has received, press  
machine. The display will show the following message:  
on the  
1: YES, 2: NO  
CANCEL PRINTING?  
to cancel the print job.  
Press  
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Selecting Print Settings  
Selecting Print Settings  
The print settings are selected in the SHARP AM-900 Printing Preferences  
(“SHARP AM-900 Properties” in some versions of Windows).  
To make temporary changes to the print settings, open the SHARP AM-900  
Printing Preferences from an application as explained in Step 2 on page  
103. The settings will remain in effect only while the application is running.  
To make permanent changes to the print settings, open the SHARP AM-  
900 Printing Preferences from the Printers and Faxes folder (the  
Printers folder in Windows Me/2000) as explained below:  
Windows XP: Click the start button, click Control Panel, click Printers  
and Other Hardware, and then click Printers and Faxes. In the Printers  
and Faxes window, click on the SHARP AM-900 icon and select Printing  
Preferences from the File menu.  
Windows 2000: Click the Start button, point to Settings, and select  
Printers. In the Printers window, click on the SHARP AM-900 icon and  
select Printing Preferences from the File menu.  
Windows Me: Click the Start button, point to Settings, and select  
Printers. In the Printers window, click on the SHARP AM-900 icon, and  
select Properties from the File menu.  
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Selecting Print Settings  
Page Setup tab  
Select the Paper Size and Paper Source.  
When the Paper Source is set to Tray, the Paper Size can be set to Letter  
or Legal.  
When the Paper Source is set to BypassTray, the Paper Size can be set  
to Letter, Legal, A4, A5, Envelope #10 (4 1/8” x 9 1/2”), Envelope  
Monarch (3 7/8” x 7 1/2”), Envelope DL, or A6.  
In Page Layout, normally 1 Page per Sheet is selected. If you wish to print  
two reduced pages on each sheet of paper, select 2 Pages per Sheet.  
For a normal document, set the Orientation to Portrait. If the document is  
oriented so that the width is longer than the height (like a landscape  
painting), select Landscape.  
If you set Copies to a number greater than 1, use Output Order to select  
how the copies are ordered. The displayed page order changes depending  
on whether or not Collate is selected.  
Note: When printing from an application that has settings such as “Collate”,  
the application settings may override the above printer driver settings.  
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Selecting Print Settings  
Advanced tab  
The Advanced tab is used to specify how the printed image is scaled to the  
paper. Normally Match Page Size is selected so that the image size matches  
the paper size selected on the Page Setup tab (the image is not reduced).  
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Selecting Print Settings  
If you wish to scale the image to a smaller size, select Auto Scaling. The  
paper size setting on the Page Setup tab will appear in Current Page Size.  
Select the size to which you wish to scale the image in Output Size. The  
amount of the reduction will be shown in the page image. The following  
example shows reduction of a letter-size image to A4 size:  
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Printing on Envelopes and Cards  
Printing on Envelopes and Cards  
To print on envelopes, cards, and other special sizes of paper, use the bypass  
tray on the side of the machine.  
The bypass tray can be used to print on the following sizes:  
Letter  
Legal  
A4  
A5  
Envelope #10 (4 1/8” x 9 1/2”)  
Envelope Monarch (3 7/8” x 7 1/2”)  
Envelope DL (110 mm x 220 mm (4.33” x 8.66”))  
A6 (European postcard) (105 mm x 148 mm (4.13” x 5.83”))  
Only one sheet (envelope, card, etc.) can be inserted at a time in the  
bypass tray.  
Be sure to select the correct envelope or paper size in the Page Setup tab  
of the SHARP AM-900 Printing Preferences (or “Properties”) before  
printing. (Select Properties, Setup, or Printer from the Print dialog box to  
open the SHARP AM-900 Printing Preferences.)  
1 Adjust the document guides on the bypass tray to the width of the sheet  
or envelope.  
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Printing on Envelopes and Cards  
2 Insert the sheet or envelope into the bypass tray as shown with the print  
side face down.  
When inserting an envelope, the flap should be positioned on the left side  
as shown.  
Note: If you find it  
necessary to remove the  
sheet or envelope, press  
this release and open  
the side cover first.  
After the sheet is inserted, the display will show the alternating messages  
“BYPASS PAPER! / IF COPY, PRESS “. The messages are only for  
copying and can be disregarded.  
3 Select Print from the File menu of your application to open the Print  
dialog box. Click “Properties”, “Setup”, or “Printer” (the name of the  
button varies depending on the application) in the dialog box to open  
the SHARP AM-900 Printing Preferences (or “Properties”). Set the  
“Paper Source” to “Bypass Tray” on the “Page Setup” tab and then  
select the appropriate paper size.  
Select other settings as needed and click OK. Click Print or OK in the Print  
dialog box to begin printing.  
Do not use the keys on the machine to adjust print settings. The machine  
keys are only for copying and faxing.  
If you are printing multiple copies or pages, printing will stop after the first  
copy/page is printed. When you insert the next sheet or envelope in the  
bypass tray, printing will resume automatically.  
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7. Scanning  
The machine can be used to scan documents to your computer. Both color  
and black and white scanning are possible. You can either begin scanning  
from a TWAIN- or WIA-compliant software program, or from the operation  
panel of the machine.  
To use the machine as a scanner, the machine must be connected to your  
computer with a USB cable, and the scanner driver and utility software  
(Sharpdesk) must be installed on your computer (see page 23).  
Depending on your system and the application being used, it may take  
considerable time for an image scanned at high resolution to appear on  
your monitor. During this time your computer will not respond.  
Scanning From a TWAIN Application  
You can scan a document into Sharpdesk or any other TWAIN-compliant  
software program.  
The machine does not need to be in scan mode to scan a document from a  
TWAIN application.  
1 Place the original on the document glass or in the auto document  
feeder.  
Using the document glass:  
Open the document glass cover and place  
the original face down on the glass with  
the top edge against the document guide.  
Make sure the center of the original is  
aligned with the center mark on the  
document guide, and then close the  
cover.  
Important: Make sure the glass is  
clean. Any dirt, fingerprints, hair, or  
other debris may affect the quality of  
the scanned image.  
Note: The document glass is not  
suitable for scanning books or other  
bound documents (the surface to be  
copied must lie flat on the glass).  
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Scanning From a TWAIN Application  
Using the auto document feeder:  
Adjust the document guide to the width of  
your original(s), and then insert the  
originals face up into the feeder.  
Up to 20 letter-size sheets can be  
inserted at once. Note that some  
applications may only allow you to scan  
one page at a time.  
For detailed information on using the  
auto document feeder and the types of  
originals that can be used, see pages  
60 to 62.  
2 Start your TWAIN-compliant application on your computer.  
3 Click the File menu and select “Select Scanner”.  
The File menu of Sharpdesk is shown below.  
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Scanning From a TWAIN Application  
4 In the dialog box that appears, select “SHARP MFP TWAIN I” and click  
the Select button.  
Note: The selection WIA-SHARP AM-900 is for WIA applications and is  
explained in the following section.  
5 Click the File menu and select “Acquire Image”.  
6 The TWAIN scanner driver window will appear. Select settings as  
desired (see the next page) and then click the Scan button to begin  
scanning.  
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Scanning From a TWAIN Application  
If you are using the auto document feeder, select Use Automatic  
Document Feeder.  
If you wish to use the standard preset scanning settings, click Photo or  
Document as appropriate for the original in the Standard Preset field.  
The Advanced Controls can be adjusted as needed. Note that the  
Contrast and Brightness settings only appear when Color Type is set to  
Color or Grayscale.  
If you wish to specify the area that is scanned, drag the frame that appears  
in the preview screen with your mouse. The dimensions of the area will  
appear in Width and Height.  
To view a preview of the scanned image using the selected settings, click  
the Preview button.  
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Scanning From a WIA Application (Windows XP/Me only)  
Scanning From a WIA Application (Windows  
XP/Me only)  
If you are using Windows XP or Windows Me, you can scan a document  
into Paint or any other WIA-compliant application.  
The auto document feeder cannot be used to scan a document into a WIA  
application.  
The maximum resolution is 600 dpi.  
The machine does not need to be in scan mode to scan a document from a  
WIA application.  
1 Place the original on the document glass.  
Open the document glass cover and place  
the original face down on the glass with  
the top edge against the document guide.  
Make sure the center of the original is  
aligned with the center mark on the  
document guide, and then close the  
cover.  
Important: Make sure the glass is  
clean. Any dirt, fingerprints, hair, or  
other debris may affect the quality of  
the scanned image.  
2 Start your WIA-compliant application on your computer.  
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Scanning From a WIA Application (Windows XP/Me only)  
3 Click the File menu and select “From Scanner or Camera”.  
The File menu of Paint is shown below.  
4 If you have WIA drivers for other devices installed on your system, the  
“Select Device” window will appear. Select “WIA-SHARP AM-900” and  
click the OK button.  
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Scanning From a WIA Application (Windows XP/Me only)  
5 The following window will appear. Select the desired scan settings and  
then click the Scan button to begin scanning.  
To view a preview of the scanned image using the selected settings, click  
the Preview button.  
After the Preview button is pressed and the preview image appears, the  
scanning area (indicated by the dotted frame on the preview image) is  
automatically set to the size of the original. To change the scanning area,  
drag any of the four corners of the dotted frame with your mouse.  
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Scanning From the Scanner Wizard (Windows XP/Me only)  
Scanning From the Scanner Wizard  
(Windows XP/Me only)  
If you are using Windows XP/Me, you can also scan from the Scanner and  
Camera Wizard.  
Place the original on the document glass (the auto document feeder cannot  
be used). Click the start button, click Control Panel, click Printers and Other  
Hardware, and then click Scanners and Cameras. (In Windows Me, click the  
Start button, point to Settings, select Control Panel, and then double-click  
Scanners and Cameras).  
In the window below, right-click the SHARP AM-900 icon and select Get  
picture using Scanner Wizard (select Use Wizard in Windows Me).  
The Scanner and Camera Wizard will open. Follow the instructions in the  
wizard to scan the original and save the image to your computer.  
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Scanning From the Operation Panel  
Scanning From the Operation Panel  
You can scan directly from the machine by selecting scan mode and then one  
of six scan menus on the operation panel.  
Before you can use a scan menu, you must link a program on your  
computer to the scan menu. When you scan using that scan menu, the  
linked program automatically starts on your computer and the image is  
scanned into that program.  
Six scan menus (SC1 to SC6) are available on the machine. The programs  
that are available on your computer to link to scan menus will vary  
depending on your system and what programs you have installed.  
Linking programs to scan menus  
Follow the appropriate procedure below for your operating system to link  
programs to scan menus.  
Windows XP  
1. Click the start button, click Control Panel, click Printers and Other  
Hardware, and then click Scanners and Cameras.  
2. Right-click the SHARP AM-900 icon and select Properties.  
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Scanning From the Operation Panel  
3. The SHARP AM-900 Properties appear. Click on the Events tab.  
4. Select SC1 (scan menu SC1) from the Select an event list.  
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Scanning From the Operation Panel  
5. In the Actions field, select Start this program and then select the program  
that you wish to link to scan menu SC1 from the list of programs.  
Microsoft Scanner and Camera Wizard is selected as an example in the  
window below.  
6. Click the Apply button.  
7. Repeat Steps 4 through 6 as needed for any of the other scan menus (SC2 to  
SC6) that you wish to use. When finished, click the OK button to close the  
window.  
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Scanning From the Operation Panel  
Windows 2000  
1. Click the Start button, point to Settings, and select Control Panel.  
2. In the Control Panel, double-click Scanners and Cameras.  
3. Select SHARP AM-900 and click the Properties button.  
4. Click the Events tab in the SHARP AM-900 Properties.  
5. Select SC1 from the Scanner events list.  
6. In Send to this application, select the program that you wish to link to scan  
menu SC1 (make sure only one program is selected).  
7. Click the Apply button.  
8. Repeat Steps 5 through 7 as needed for any of the other scan menus (SC2 to  
SC6) that you wish to use. When finished, click the OK button to close the  
window.  
To make the new scanner event settings take effect, you must restart your  
computer.  
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Scanning From the Operation Panel  
Windows Me  
1. Click the Start button, point to Settings, select Control Panel, and then  
double-click Scanners and Cameras.  
If Scanners and Cameras does not appear in the Control Panel, click view  
all Control Panel options.  
2. Right-click the SHARP AM-900 icon and select Properties.  
3. The SHARP AM-900 Properties appear. Click on the Events tab.  
4. Select SC1 (scan menu SC1) from the Select an event list.  
5. In the Actions field, select Prompt for which program to run.  
6. Click the Apply button.  
7. Repeat Steps 4 through 6 for each of events SC2 through SC6 (select Prompt  
for which program to run for each event). When finished, click the OK button  
to close the window.  
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Scanning From the Operation Panel  
8. When you begin scanning after selecting one of the scan menus on the  
operation panel, the following window will appear on your computer. Select  
the program that you wish to link to scan menu from the list of programs. In  
addition, to stop the window from appearing each time you use that scan  
menu, select Always use this program for this action.  
Microsoft Scanner and Camera Wizard is selected as an example in the  
window below.  
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Scanning From the Operation Panel  
Scanning a document from the operation panel  
Display:  
SCAN  
1 Press  
to select scan mode.  
 SCAN   
The currently selected  
scan menu appears  
SCAN : SC1  
2 Place the original on the document glass or in the auto document  
feeder.  
Using the document glass:  
Open the document glass cover and place  
the original face down on the glass with  
the top edge against the document guide.  
Make sure the center of the original is  
aligned with the center mark on the  
document guide, and then close the  
cover.  
Important: Make sure the glass is  
clean. Any dirt, fingerprints, hair, or  
other debris may affect the quality of  
the scanned image.  
Using the auto document feeder:  
Adjust the document guide to the width of  
your original(s), and then insert the  
originals face up into the feeder.  
Up to 20 letter-size sheets can be  
inserted at once. Note that some  
applications may only allow you to scan  
one page at a time.  
For detailed information on using the  
auto document feeder and the types of  
originals that can be used, see pages  
60 to 62.  
Note: If an original is placed in both the auto document feeder and on the  
document glass, the original in the auto document feeder will be used.  
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Scanning From the Operation Panel  
Z
A
3 Press  
or  
until the desired scan menu appears in the display.  
A
Example: Press  
once for SC2:  
SCAN : SC2  
4 Press  
.
The program linked to the selected scan menu starts on your computer.  
Respond appropriately as prompted by the program to complete the scan.  
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8. Printing Lists  
You can print lists showing settings and information entered in the machine,  
and recent fax transactions. The lists are described below. To print a list,  
follow these steps.  
Display:  
MENU  
Z
A
1 Press  
and then  
or  
REPORT&LIST  
until the display at right appears.  
1: ACTIVITY LIST  
2 Press  
.
ENTER  
Z
A
3 Press  
or  
until the desired list appears in the display.  
4 Press  
once.  
ENTER  
Activity List  
This list shows information on your most recent 30 fax transactions. The  
report is divided into two parts: the SEND REPORT, which shows information  
on fax transmissions, and the RECEIVE REPORT, which shows information  
on fax receptions.  
All information is erased after a report is printed out. If information on 30 fax  
transactions accumulates, the information on the oldest transaction will be  
deleted each time a new transaction takes place.  
You can have the Activity List printed out automatically each time  
information on 30 fax transactions accumulates. See page 130.  
The Activity List contains the same headings as the Transaction Report.  
See page 128 for an explanation of the headings.  
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Printing Lists  
Telephone Number List  
This list shows the fax numbers that have been stored for automatic dialing.  
Group List  
This list shows the fax numbers that have been stored in each Group Key.  
Setup List  
This list shows your current selections for the MENU key settings. The list also  
shows your name and fax number as entered in the machine, and a sample of  
the header printed at the top of every page you transmit (HEADER PRINT).  
Timer List  
This shows the timer transmission jobs that are currently stored.  
Help List  
This list provides a brief guide to the operation of the machine. To print this  
SCAN  
FAX  
list, press  
and  
simultaneously.  
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Printing Lists  
Transaction Report  
This report is printed out automatically after an operation is completed to  
allow you to check the result. The machine is set at the factory to print out the  
report only when an error occurs.  
The Transaction report cannot be printed on demand.  
Headings in the Transaction Report  
SENDER/  
RECEIVER  
The name or fax number of the other machine involved in the  
transaction.  
START  
The time at which transmission/reception started.  
Total time taken for transmission/reception.  
Number of pages transmitted/received.  
TX/RX TIME  
PAGES  
NOTE  
(One of the following notes will appear under NOTE in the  
report to indicate whether the transaction was successful,  
and if not, the reason for the failure.)  
OK - Transmission/reception was successful.  
P.FAIL - A power failure prevented the transaction.  
JAM - The printing paper or document jammed, preventing  
the transaction.  
BUSY - The fax was not sent because the line was busy.  
COM.E-X - (Where “X” is a number.) A telephone line error  
prevented the transaction. See Line error on page 139.  
CANCEL - The transaction was cancelled because the  
STOP key was pressed, no document was in the feeder, or  
the other machine requested transmission using a function  
which your fax machine does not have. If you were  
attempting to fax, make sure a document is in the feeder. If  
you were receiving, contact the faxing party to see how they  
are trying to send to you.  
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Printing Lists  
Transaction Report print condition  
You can change the condition under which a Transaction Report is printed out.  
Follow the steps below.  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
) and then press  
.
1:TX/RX REPORT  
1: ALWAYS PRINT  
.
(Selections appear alternately)  
4 Press a number from  
ALWAYS PRINT  
to  
to select the condition for printing.  
A report will be printed after each  
transmission, reception, or error.  
SEND ONLY  
A report will be printed after each  
transmission.  
ERROR ONLY  
NEVER PRINT  
A report will be printed only when an error  
occurs.  
A report will never be printed.  
The display briefly shows  
your selection, then:  
2: ACTIVITY LIST  
5 Press  
repeatedly to exit.  
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Printing Lists  
Auto print-out of Activity List  
You can set the Activity List to print automatically whenever information on 30  
fax transactions has accumulated. (The Activity List can still be printed on  
demand at any time.) Follow these steps:  
Display:  
1 Make sure that the date and time  
FAX SETTING  
display of fax mode appears (if needed  
FAX  
MENU  
press  
2 Press  
3 Press  
4 Press  
) and then press  
.
.
1:TX/RX REPORT  
.
1: AUTO PRINT:YES  
The display briefly shows  
your selection, then:  
to turn on auto print, or  
to turn it off.  
1:TX/RX REPORT  
5 Press  
repeatedly to exit.  
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9. Maintenance  
Cleaning the Scanning Glasses and Rollers  
Any dirt, fingerprints, or other small debris on the scanning glasses will  
degrade the quality of copies, faxes, and scanned images, and increase  
scanning time. Clean the document glass and the scanning glass in the auto  
document feeder regularly as explained below.  
Cleaning the scanning glass in the auto document feeder  
1 Squeeze the cover release and open  
1
the auto document feeder cover. Open  
the document glass cover.  
2 Wipe the parts indicated in white below (scanning glass, rollers, and  
white backplate) with a clean cloth.  
Make sure that all dirt and stains (such as correcting fluid) are removed.  
Dirt and stains will cause vertical lines on transmitted images and copies.  
If the scanning glass is difficult to clean  
If you find it difficult to remove dirt from the scanning glass, you can try moistening  
the cloth with isopropyl alcohol or denatured alcohol. Take care that no alcohol  
gets on the rollers.  
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Maintenance  
3 Close the auto document feeder cover, pressing down on both sides to  
make sure it clicks into place.  
Press down  
on the marks  
Cleaning the document glass  
Open the document glass cover and clean the document glass by wiping it  
with a soft, dry cloth (be sure not to use a cloth that will scratch the glass). If  
needed, moisten the cloth with isopropyl alcohol or denatured alcohol.  
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Maintenance  
Cleaning the print rollers  
Clean the print rollers frequently to prevent smudges or other dirt from  
appearing on your output. To clean the rollers, press the side cover release to  
open the side cover, and then clean the rollers indicated below with a clean  
cloth.  
Cleaning the housing  
Wipe the external parts and surface of the machine with a dry cloth.  
Caution!  
Do not use benzene or thinner. These solvents may damage or discolor the  
machine.  
133  
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Maintenance  
Cleaning the paper feed roller  
In order to avoid multi-feeds (multiple sheets of paper feeding at once) and  
paper jams, clean the paper feed roller regularly as shown below.  
1 Press the side cover release and  
1
open the side cover .  
2
2 Press the center roller with your finger  
to make it rotate a half turn back into  
the machine.  
3 Remove the output tray and then  
remove the paper from the paper tray.  
Wipe the side of the center roller that is  
visible in the paper inlet with a damp  
cloth.  
When finished, replace the paper and  
the output tray and close the side cover.  
134  
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Maintenance  
Replacing the Toner Cartridge  
When the toner cartridge nears empty (about 200 pages can still be printed),  
TONER NEAR EMPTY will appear in the display. When the toner cartridge is  
empty, TONER EMPTY will appear in the display.  
While TONER EMPTY appears, printing will be possible (although the  
output will be increasingly faint) until a fax is received. Once a fax is  
received, it will be held in memory and printing will no longer be possible.  
Replace the toner cartridge with the following cartridge:  
Sharp AM-90ND toner cartridge  
1 Press the side cover release , open the side cover , and then open  
the front cover .  
1
3
2
Caution!  
The fusing unit inside the print compartment becomes very hot during  
operation. Do not touch the inside of the print compartment.  
2 Squeeze the toner cartridge handle ➊  
and pull the toner cartridge out of the  
compartment.  
Dispose of the old toner cartridge  
according to local regulations. If in  
1
doubt, contact your local waste disposal  
agency.  
135  
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Maintenance  
3 Continue from Step 4 on page 17 to install the new toner cartridge.  
Replacing the Drum Cartridge  
Viewing the total number of pages printed  
To maintain excellent printing quality, we recommend that you replace the  
drum cartridge after 20,000 pages have been printed. Follow these steps to  
view the total number of pages printed:  
Display:  
LIFE  
MENU  
Z
A
1 Press  
and then  
or  
repeatedly until the display at right  
appears.  
2 Press  
.
The number of pages printed will appear in the display.  
3 Press  
repeatedly to exit.  
136  
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Maintenance  
Replacing the drum cartridge  
When 20,000 pages have been printed, DRUM LIFE OVER will appear in the  
display. Replace the drum cartridge with the following cartridge:  
Sharp AM-90DR drum cartridge  
1 Press the side cover release , open the side cover , and then open  
the front cover .  
1
3
2
Caution!  
The fusing unit inside the print compartment becomes very hot during  
operation. Do not touch the inside of the print compartment except as  
instructed in the following steps.  
2 Squeeze the toner cartridge handle ➊  
and pull the toner cartridge out of the  
compartment.  
1
Place the toner cartridge on a sheet of  
paper on a level surface.  
Do not touch the roller in the toner  
cartridge.  
137  
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Maintenance  
3 Grasp the drum cartridge handle and  
gently pull the old cartridge out of the  
machine.  
4 Remove the new drum cartridge from its packaging.  
5 Insert the drum cartridge into the print  
compartment, sliding it along the  
guides.  
Do not touch or allow other objects to  
contact the drum (the green cylinder).  
This may damage the drum. If  
fingerprints, dust, or other  
contaminants get on the drum, wipe it  
gently with a clean cloth.  
Exposure to light for more than several  
minutes will damage the drum. Be sure  
to insert the drum cartridge promptly  
into the machine.  
Grasp this handle to  
push the cartridge in  
If you find it necessary to leave the  
cartridge out of the machine for more  
than several minutes, wrap the  
cartridge in black paper.  
6 Replace the toner cartridge and close the front cover and then the side  
cover (see Steps 5 and 6 on page 18). When finished, reset the drum  
cartridge counter as explained on page 19.  
138  
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10. Troubleshooting  
Problems and Solutions  
If you have any problems with the machine, first refer to the following  
troubleshooting guide. If you cannot solve the problem, call Sharp's Customer  
Assistance Center at 1-877-794-8675 (U.S.A. only).  
Line error  
Problem  
Solution  
LINE ERROR appears in  
the display.  
A line error occurs when your machine cannot  
communicate correctly with the other fax machine.  
The error is usually due to a problem on the phone  
line.  
Try the transaction again. If the error persists, check  
the following:  
• Check the connection. The cord from the TEL.  
LINE jack to the wall jack should be no longer than  
six feet.  
• Make sure there are no modem devices sharing the  
same telephone line.  
• Check with the other party to make sure their fax  
machine is functioning properly.  
• Have your telephone line checked for line noise.  
Try connecting the machine to a different telephone  
line.  
• If the problem still occurs, your machine may need  
service.  
139  
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Problems and Solutions  
Dialing and fax transmission problems  
Problem  
Solution  
No dial tone when you  
pick up an extension  
phone connected to the  
machine or use the line  
monitor function.  
• Make sure that the telephone line is properly  
connected to both the TEL. LINE jack and the wall  
jack (see page 14).  
• Make sure that the telephone line is good.  
Dialing is not possible.  
• Make sure the power cord is properly plugged into a  
power outlet.  
• Make sure that the telephone line is properly  
connected to both the TEL. LINE jack and the wall  
jack (see page 14).  
• Make sure that the machine is set to the correct  
dialing mode for your telephone line (see page 14).  
The power is on, but no  
transmission takes place.  
• Make sure that the receiving machine has paper.  
• Make sure that the telephone line cord is plugged into  
the TEL. LINE jack, and not the TEL. SET jack.  
• If the receiving machine is in manual mode with no  
attendant, reception will not be possible.  
• Check the display for error messages.  
• If an extension phone is connected to the machine,  
pick up the phone and check for a dial tone. Dial the  
receiving machine using the extension phone and  
make sure that it is responding (you should hear a fax  
tone). If an extension phone is not connected to the  
machine, use the Line Monitor function (see page 76).  
Nothing is printed at the  
receiving end.  
• Make sure that the document for transmission is  
placed face down if you are using the document glass,  
or face up if you are using the auto document feeder.  
140  
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Problems and Solutions  
A distorted image is  
received at the other end.  
• Noise on the telephone line may cause distortion. Try  
sending the document again.  
• Make a copy of the document on your machine. If the  
copy is also distorted, your machine may need  
service.  
Fax reception problems  
Problem  
Solution  
The machine doesn't  
receive documents  
automatically.  
• Make sure that the reception mode is set to FAX  
ONLY. If you subscribe to a distinctive ring service,  
make sure that the Distinctive Ring function is set to  
the correct ring pattern. If you do not subscribe to a  
distinctive ring service, make sure that Distinctive  
Ring is set to OFF SETTING. (See Distinctive Ring on  
page 98.)  
The power is on, but  
reception does not take  
place.  
• Make sure that the telephone line cord is plugged into  
the TEL. LINE jack, and not the TEL. SET jack.  
The paper comes out  
blank when you receive a  
fax.  
• Make sure that the document is loaded properly in the  
feeder of the transmitting machine. Make a copy or  
print a report to confirm the printing ability of your  
machine.  
The received document is • Ask the other party to send higher contrast  
faint.  
documents. If the contrast is still too low, your  
machine may need service. Make a copy or print a  
report to check your machine’s printing ability.  
• The toner cartridge may need replacement.  
Received images are  
distorted.  
• Noise on the telephone line may cause distortion.  
Have the other party try sending the document again.  
• Make a copy or print a report on your machine. If the  
copy or report is also distorted, your machine may  
need service.  
141  
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Problems and Solutions  
When a fax is received,  
the size of the printed  
document image does not  
match the size of the  
paper.  
• Make sure that the paper size setting is correct (see  
page 22).  
• Make sure that an appropriate reception ratio setting  
has been selected (see page 96).  
No reception occurs when • Make sure the transmitting machine is in automatic  
polling is attempted.  
reception mode.  
• If the transmitting machine has polling security, make  
sure that your fax number has been entered both in  
your machine (see page 41) and in the transmitting  
machine.  
Copying problems  
Problem  
Solution  
The quality of copies is  
poor and/or dark vertical  
lines appear when the  
document feeder is used.  
• Any dirt or material on the scanning glasses will  
cause spots or lines to appear on copies (and on  
transmitted faxes and scanned images). Clean the  
scanning glasses as explained on page 131.  
The paper comes out  
blank when you make a  
copy.  
• If you are using the document feeder, make sure the  
original is placed face up in the feeder.  
• If you are using the document glass, make sure the  
original is placed face down on the glass.  
The size of the printed  
document image does not  
match the size of the  
paper.  
• Make sure that the paper size setting is correct (see  
page 22).  
• Make sure an appropriate enlarge/reduce setting is  
selected (see page 54).  
Dots appear at regular  
intervals on copies.  
• The drum cartridge may be damaged. Replace the  
drum cartridge.  
A copy is faint.  
• Adjust the contrast setting (see page 55).  
• If output is generally faint, the toner cartridge may  
need replacement.  
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Problems and Solutions  
General problems  
Problem  
Solution  
Nothing appears in the  
display.  
• Make sure the power cord is properly plugged into a  
power outlet.  
• Connect another electrical appliance to the outlet to  
see if it has power.  
The machine does not  
respond when you press  
any of its keys.  
• If a beep sound is not made when you press the keys,  
unplug the power cord, wait at least 5 seconds, and  
then plug it in again.  
Automatic document  
feeding does not work .  
• Check the size and weight of the document (see page  
60).  
Dots appear at regular  
intervals on printed output.  
• The drum cartridge may be damaged. Replace the  
drum cartridge.  
The machine makes an  
abnormal grating sound  
when the power cord is  
plugged in.  
• Unplug the power cord immediately and make sure  
that the scanner lock has been released (see page  
12).  
Characters or parts of the • Remove the drum cartridge as explained on page 137  
image are missing from  
printed output.  
and wipe the surface of the drum (the green cylinder)  
with a dry cotton swab. If print quality does not  
improve after wiping with a dry cotton swab, you can  
try moistening the swab with isopropyl alcohol or  
ethanol. However, do not moisten the swab with  
isopropyl alcohol or ethanol unless absolutely  
necessary, as this may cause stains or smears to  
appear on the first pages printed after cleaning and  
the stains may never completely disappear.  
The paper plate is up,  
preventing paper from  
being loaded in the paper  
tray.  
• Remove any paper that remains in the paper tray and  
then replace and remove the output tray. This should  
cause the paper plate to go down and allow paper to  
be loaded.  
143  
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Messages and Signals  
Messages and Signals  
Display messages  
ADD PAPER  
Check the printing paper. If the tray is empty, add  
paper. If there is paper in the tray, make sure it is  
inserted correctly (take out the stack, align the edges  
evenly, and then reinsert it in the tray). Printing will  
resume automatically when the output tray is  
replaced.  
BYPASS MISFEED  
BYPASS PAPER! /  
The paper is not inserted correctly in the bypass tray.  
Remove the paper and insert it again.  
Paper has been inserted in the bypass tray. If the  
IF COPY, PRESS  
(alternating messages)  
A
paper has been inserted for a copy job, press  
to  
set the paper size. If the paper is for a print job, the  
message can be disregarded.  
CHK SCANNER LOCK /  
PLS RETURN POWER  
(alternating messages)  
Make sure that the scanner lock has been released  
(see page 12) and then unplug the power cord, wait  
at least 5 seconds, and plug it back in.  
COVER OPEN  
One or both of the print compartment covers are  
open. Make sure both covers are closed.  
DATE/TIME UNSET  
The date and time need to be set (see page 43). Note  
that the date and time settings will be lost if the  
machine is unplugged or a power failure occurs.  
DOCUMENT JAMMED  
DOCUMENT READY  
The original document is jammed in the auto  
document feeder. See the following section, Clearing  
Paper Jams. Document jams will occur if you load  
more than 20 pages at once or load documents that  
are too thick (see page 60). The document may also  
jam if the receiving machine doesn’t respond properly  
when you attempt to send a fax.  
A document has been inserted in the auto document  
feeder and the machine is waiting for you to begin  
faxing or copying.  
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Messages and Signals  
DRUM LIFE OVER  
This appears when the drum cartridge needs  
replacement.  
FAX RX IN MEMORY  
A fax has been received in memory because the  
toner cartridge needs replacement, you have run out  
of printing paper, the paper is jammed, or paper is  
inserted in the bypass tray. The fax will print out  
automatically when the problem is fixed.  
GRP. SPACE FULL  
LINE ERROR  
This appears if you attempt to store a Group when  
both Groups are already programmed.  
Transmission or reception was not successful. Press  
the STOP key to clear the message and then try  
again. If the error persists, see Line error on page  
139.  
MEMORY IS FULL  
If faxes have been received to memory because  
printing is not possible (an additional message will  
indicate the problem), resolve the problem so that  
printing can continue (see Substitute Reception to  
Memory on page 97).  
If you are attempting to send a fax, see If the memory  
becomes full on page 69.  
If you are copying, see If MEMORY IS FULL appears  
on page 54.  
NO # STORED  
OFF HOOK  
This appears if you attempt to search for a Speed Dial  
number when none have been stored.  
This appears when an extension phone connected to  
the machine is lifted. Only  
can be pressed in  
fax mode when this message appears.  
OUTPUT TRAY OFF  
The output tray is not attached correctly. Attach it as  
explained on page 11. The machine will not operate if  
the output tray is not attached correctly.  
PAPER JAMMED  
The printing paper is jammed. See page 149.  
PAPER MISMATCHED  
This appears after printing if the size of the printed  
image did not match the paper size on some pages of  
the job. Check the printed pages and reprint as  
needed.  
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Messages and Signals  
REMOVE /  
BYPASS PAPER  
(alternating messages)  
A fax has been received to memory because paper is  
inserted in the bypass tray (faxes cannot be printed  
while paper is in the bypass tray). Remove the paper  
from the bypass tray to allow the fax to be printed.  
SYSTEM ERROR [XX]  
(a number appears in  
“XX”)  
If this message appears, unplug the power cord, wait  
about 10 seconds, and then plug it back in. If the  
message still appears, unplug the power cord and call  
SHARP’s Customer Assistance Center at at 1-877-  
794-8675 (U.S.A. only).  
SET BYPASS PAPER /  
SIZE: XXXX  
(alternating messages; a  
paper size appears in  
“XXXX”)  
Paper must be inserted in the bypass tray for a print  
job or copy job that requires use of the bypass tray.  
Insert the indicated size of paper in the tray.  
TONER EMPTY  
The toner cartridge must be replaced. Printing will be  
possible (although the output will be increasingly  
faint) until a fax is received. Once a fax is received, it  
will be held in memory and printing will not be  
possible until the toner cartridge is replaced.  
TONER NEAR EMPTY  
TOTAL PAGE(S) 01  
The toner cartridge is almost out of toner  
(approximately 200 pages can be printed).  
Number of fax pages transmitted or received.  
Audible signals  
Continuous tone  
3 seconds  
Indicates the end of fax transmission or  
reception.  
Intermittent tone  
(3 beeps)  
5 seconds  
(1 second on, 1  
second off)  
Indicates incomplete fax transmission  
or reception.  
Rapid intermittent  
tone  
35 seconds  
(0.7 seconds on,  
0.3 seconds off)  
Indicates that an extension phone  
connected to the machine is off hook.  
146  
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Clearing Paper Jams  
Clearing Paper Jams  
Clearing a jammed document  
If the original document doesn’t feed properly during transmission or copying,  
or DOCUMENT JAMMED appears in the display, first try pressing . If  
the document doesn't feed out, open the auto document feeder cover and  
remove it.  
Important:  
Do not try to remove a document without opening the auto document feeder  
cover. This may damage the feeder mechanism.  
1 Squeeze the cover release and open  
1
the auto document feeder cover. Open  
the document glass cover.  
2 Remove the document.  
The document can be removed from either the top or the bottom slot,  
whichever is easiest.  
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Clearing Paper Jams  
3 Close the auto document feeder cover, pressing down on both sides to  
make sure it clicks into place.  
Press down  
on the marks  
148  
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Clearing Paper Jams  
Clearing jammed printing paper  
1 Press the side cover release and then open the side cover .  
1
2
2 Push the two heater roller release  
levers down to release the heater roller.  
Caution!  
The fusing unit (indicated in white at  
right) becomes very hot during  
operation. Do not touch the fusing unit.  
3 If the jammed page is protruding from  
the side of the machine, gently pull it  
out. Take care not to tear the paper or  
leave any torn pieces of paper in the  
print compartment.  
If this clears the jam, go to Step 5.  
If you are unable to clear the jam in this  
way, go to Step 4.  
Take care not to touch or allow other  
objects to contact the drum (the green  
cylinder). This may damage the drum.  
149  
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Clearing Paper Jams  
4 If the jammed page cannot be pulled  
out directly, open the front cover ➊  
and rotate the white knob in the  
direction shown to feed the jammed  
page out into the output tray.  
2
1
5 After the jammed page has been  
removed, push the two heater roller  
release levers back up.  
6 Close the front cover (if you opened  
it) and then the side cover .  
2
1
Note: If you find that another paper jam occurs immediately after clearing a  
paper jam, open the side cover and then the front cover and remove the  
jammed paper as explained above. With the front cover and side cover still  
open, remove the output tray and remove the printing paper from the paper  
tray. Replace the output tray and close the front cover and then the side cover.  
Remove the output tray once again, fan the printing paper, replace it in the  
paper tray, and then replace the output tray.  
150  
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Ordering Parts (U.S.A. only)  
Ordering Parts (U.S.A. only)  
To order parts, contact the parts distribution center located nearest you. When  
ordering a part, use the part order number shown below.  
Setup Guide  
TCADH3738XHZZ  
LPCTP3344XHSA  
QCNWG370BXHZZ  
UDSKA2050XHZB  
PHOP-2121XHSA  
Output tray  
Telephone line cord  
CD-ROM  
Document feeder tray  
Part distribution centers  
Tritronics, Inc.  
1306 Continental Drive  
Abingdon, MD 21009  
Tel: 1-800-638-3328  
Fax: 1-800-888-FAXD  
Tritronics, Inc.  
Tel:1-800-365-8030  
1015 NW 52nd Street  
Ft. Lauderdale, FL 33309  
Fax: 1-800-999-FAXD  
Fox International, Ltd.  
23600 Aurora Road  
Tel: 1-800-321-6993  
Fax: 1-800-445-7991  
Bedford Heights, OH 44146  
Andrews Electronics  
25158 Avenue Stanford  
Santa Clarita, CA 91355  
Tel: 1-800-274-4666  
Fax: 1-805-295-5126  
Sharp Accessories and  
Supply Center  
Tel: 1-800-642-2122  
2130 Townline Road  
Peoria, IL 61615  
151  
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FCC Regulatory Information  
(U.S.A. Only)  
FCC Regulatory Information  
This equipment complies with Part 68 of the FCC rules and the requirements adopted  
by the ACTA. On the rear of this equipment is a label that contains, among other  
information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this  
number must be provided to the telephone company.  
A plug and jack used to connect this equipment to the premises wiring and telephone  
network must comply with the applicable FCC Part 68 rules and requirements adopted  
by the ACTA. A compliant telephone cord and modular plug is provided with this  
product. It is designed to be connected to a compatible modular jack that is also  
compliant. See installation instructions for details. This equipment connects to the  
telephone network through a standard USOC RJ-11C network interface jack.  
The REN is used to determine the number of devices that may be connected to a  
telephone line. Excessive RENs on a telephone line may result in the devices not  
ringing in response to an incoming call. In most but not all areas, the sum of RENs  
should not exceed five (5.0). To be certain of the number of devices that may be  
connected to a line, as determined by the total RENs, contact the local telephone  
company. For products approved after July 23, 2001, the REN for this product is part of  
the product identifier that has the format US:AAAEQ##TXXXX. The digits represented  
by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier  
products, the REN is separately shown on the label.  
If this equipment causes harm to the telephone network, the telephone company will  
notify you in advance that temporary discontinuance of service may be required. But if  
advance notice isn't practical, the telephone company will notify the customer as soon  
as possible. Also, you will be advised of your right to file a complaint with the FCC if you  
believe it is necessary.  
The telephone company may make changes in its facilities, equipment, operations or  
procedures that could affect the operation of the equipment. If this happens the  
telephone company will provide advance notice in order for you to make necessary  
modifications to maintain uninterrupted service.  
If trouble is experienced with this equipment, or for repair or warranty information,  
please contact Sharp’s Customer Assistance Center. The number is 1-877-794-8675. If  
the equipment is causing harm to the telephone network, the telephone company may  
request that you disconnect the equipment until the problem is resolved.  
This equipment may not be used on coin service provided by the telephone company.  
Connection to party line service is subject to state tariffs. Contact the state public utility  
commission, public service commission or corporation commission for information.  
If your home has specially wired alarm equipment connected to the telephone line,  
ensure the installation of this equipment ID does not disable your alarm equipment. If  
you have questions about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
This equipment is hearing-aid compatible.  
When programming and/or making test calls to emergency numbers:  
Remain on the line and briefly explain to the dispatcher the reason for the call.  
Perform such activities in the off-peak hours, such as early morning or late evening.  
152  
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S H A R P  
Date Revised :  
Date Issued :Sep. 16, 2004  
MATERIAL SAFETY DATA SHEET (1/4)  
MSDS No. B-1021  
Section 1. Product and Company Identification  
Product Name : Toner Cartridge of AM-900, AM-700, AM-90ND, DUNT-29LDXH01  
Supplier Identification : Sharp Corporation  
22-22 Nagaike-cho, Abeno-ku, Osaka, Japan  
Local suppliers are listed below. Please contact the nearest supplier for additional information  
(Country)  
U.S.A.  
(Name and Telephone Number)  
Sharp Electronics Corporation  
Telephone number for information: 1-800-237-4277  
Emergency telephone number : 1-800-255-3924  
North  
America  
Canada  
Sharp Electronics of Canada Ltd.  
Telephone number for information : 905-890-2100  
Emergency telephone number :  
1-800-255-3924  
Section 2. Ingredients  
Ingredients  
Polyester resin  
Carbon black  
Polyolefin wax  
Magnetite  
Cas No.  
+++  
1333-86-4  
+++  
1317-61-9  
7631-86-9  
Proportion OSHA Z-Tables ACGIH TLV IARC  
DFG-MAK(GER) Other Limits  
80-90%  
1-10%  
1-10%  
1-10%  
---  
3.5mg/m  
---  
---  
3.5mg/m  
---  
---  
2B  
---  
---  
III 3B  
---  
---  
++  
---  
3
3
---  
---  
---  
---  
---  
Amorphous silica  
<
1 %  
++ : Worksafe-TWA(Austl) : 3 mg/m3,  
Symbol (EC) : Not listed,  
NTP(USA) : Not listed,  
R-Phrase (EC) : Not listed,  
EEC-No : 215-609-9,  
California Proposition 65 : Listed  
+++ : Supplier’s confidential information  
Section 3. Hazardous Identification  
Emergency Overview : Black powder (mean dia. Is 5-15im by volume).  
Almost odorless.  
Classification : Not classified as dangerous. (1999/45/EC)  
Most Important Hazards and Effects of the Products  
Ingestion Effect :  
Inhalation Effect :  
None currently known.  
None currently known. Minimal respiratory tract irritation may occur as with exprosure  
to large amount of any non-toxic dust.  
Eye Effect :  
None currently known.  
Skin Effect :  
None currently known.  
Chronic Effects :  
Prolonged inhalation of excessive dusts may cause lung damage. Use of this product,  
as intended, dose not result in inhalation of excessive dust.  
Environment Hazards : No data are available on the adverse effects of this product on the environment.  
Specific Hazards : Dust explosion (like most finely divided organic powders)  
Section 4. First-Aid Measures  
Ingestion:  
Wash out mouth with water. Drink one or two glasses of water. If symptoms occur, get medical  
attention.  
Inhalation:  
Eye Contact:  
Move victim to fresh air immediately. If symptoms occur, get medical attention.  
Immediately flush eyes with plenty of water for 15 minutes. If symptoms occur, get medical  
attention.  
Skin Contact: Wash with water and mild soap.  
153  
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S H A R P  
Date Revised :  
Date Issued :Sep. 16, 2004  
MATERIAL SAFETY DATA SHEET (2/4)  
MSDS No. B-1021  
Section 5. Fire-Fighting Measures  
Suitable Extinguishing Media: CO , water spray, foam and dry chemical  
2
Extinguishing Media to Avoid: Full water jet  
Fire and Explosion Hazards:  
If dispersed in air, like most finely divided organic powders, may form an  
explosive mixture.  
Protection of Firefighters:  
Use self-contained breathing apparatus (SCBA).  
Section 6. Accidental Release Measuress  
Personal Precautions:  
Environmental Precautions:  
Methods for Cleaning Up:  
None  
None  
Wear personal protective equipment (See Section 8). Cacuum or sweep  
material and place in a bag and hold for waste disposal. Use vacuum equipped  
with High Efficiency Particulate Air (HEPA) filter. Vacuum should be electrically  
bonded and grounded to dispel static electricity. To avoid dust generation, do  
not sweep dry.  
Section 7. Handling and Storage  
Handling  
Technical Measures: None  
Precautions: Do not breathe dust. Avoid contact with eyes.  
Safe Handling Advice: Try not to disperse the particulates.  
Storage  
Technical Measures: None  
Storage Conditions: Keep container closed. Store in a cool and dry place. Keep out of reach of children.  
Incompatible Products: None  
Section 8. Exposure Control/Personal Protection  
Engineering Measures  
Ventilation: None required with intended use.  
Control Parameters(As total dust)  
OSHA-PEL(USA): 15mg/m3 ACGIH-TLV(USA): 10mg/m3 DFG-MAK(GER): 6mg/m3 Worksafe-TWA(Austl.): 10mg/m3  
Personal Protective Equipment  
Personal Protective Equipment  
Not required under normal conditions. For use other than in normal operating procedures  
(such as in the event of large spill), goggles and respirators may be required.  
Hygiene Measures: Wash hands after handling.  
Section 9. Physical and Chemical Properties  
Appearance  
Physical State:  
Odor:  
Boiling Point:  
Melting Point(°C):  
Solid  
Almost odorless  
Not applicable  
Form:  
Explosion Properties:  
Solubility in water:  
P
owder (mean dia. Is 5 – 15 um by volume)  
No data available  
Insoluble in water.  
Black  
Around 125°C (275°F) (Softing Point) Color:  
Ignition Temperature(°C): 400 *  
Specific Gravity :  
Vapor Pressure:  
Partition Coefficient, n-Octanol/Water: Not applicable  
1.2 *  
Not applicable  
Flash Point:  
pH:  
Not applicable  
Not applicable  
154  
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S H A R P  
Date Revised :  
Date Issued :Sep. 16, 2004  
MATERIAL SAFETY DATA SHEET (3/4)  
MSDS No. B-1021  
Section 10. Stability and Reactivity  
Stability: Stable except above 200°C (392°F).  
Hazardous Reactions: Dust explosion, like most finely divided organic powders.  
Conditions to avoid: Electric discharge, throwing into fire.  
Materials to Avoid: Oxidizing materials.  
Hazardous Decomposition Products: CO, CO , and smoke.  
2
Hazardous Polymerization : Will not occur.  
Section 11. Toxicological Information  
Health Effects from Exposure: No symptoms expected with intended use.  
Toxicological Data  
Acute Toxicity:  
Ingestion(oral), LD50(mg/kg) : >2000 (Rat) *  
Dermal, LD50(mg/kg) : No data available  
Inhalation, LD50(mg/l) : >1.93 (Rat, 4hour) *  
(This was the highest attainable concentration.)  
Eye irritation : Slight conjunctival irritation (Rabbit) *  
Skin irritation : Non irritant (Rabbit) *  
Sensitizer : Non sensitizer (Guinea pig)  
Local Effects : See Chronic Toxicity or Long term Toxicity  
Chronic Toxicity or Long term Toxicity :  
In a two-year inhalation study of chronic toxicity and carcinogenicity using a typical toner in  
rats, there were no lung changes at all in the lowest exposure level (1 mg/m3), the most  
relevant level to potential human exposures. A minimal to mild degree of fibrosis was noted in  
22% of the animals at the middle exposure level (4 mg/m3), and a mild to moderate degree of  
fibrosis was observed in 92 % of the rats at the highest exposure level (16mg/m3). The lung  
changes observed in the higher exposure groups are interpreted in term of ìlung overloadingî,  
a series of generic responses to the presence of large quantities of respirable, insoluble and  
relatively benign dusts retained for extended time periods in the lungs. Lung tumor frequency  
was unchanged among rats exposed to toner at the three exposure levels, and for air-only  
control rats.  
Carcinogenicity  
IARC Monographs: Not listed  
NTP(USA): Not listed  
OSHA Regulated(USA): Not listed  
In 1996 the IARC reevaluated carbon black as a Group 2B carcinogen (possible human  
carcinogen). This evaluation is given to Carbon Black for which there is inadequate  
human evidence, but sufficient animal evidence. The latter is based upon the  
development of lung tumors in rats receiving chronic inhalation exposures to free carbon  
black at levels that induce particle overload of the lung. Studies performed in animal  
models other than rats have not demonstrated an association between carbon black and  
lung tumors. Moreover, a two-year cancer bioassay using a typical toner preparation  
containing carbon black demonstrated no association between toner exposure and tumor  
development in rats.  
Mutagenicity : Negative * (AMES test)  
( * = Based on data for other products with similar ingredients)  
155  
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S H A R P  
Date Revised :  
Date Issued :Sep. 16, 2004  
MATERIAL SAFETY DATA SHEET (4/4)  
MSDS No. B-1021  
Section 12. Ecological Information  
No data are available on the adverse effects of this material on the environment.  
Ecotoxicity : No data available  
Mobility : No data available  
Persistence and degradability : No data available  
Bioaccumulative potential : No data available  
Section 13. Disposal Consideration  
When disposing of the waste or recovered material, consult federal, state and/or local regulations for the proper  
disposal method.  
Section 14. Transport Information  
Information on Code and Classifications According to International Regulations  
UN Classification: None  
Section 15. Regulatory Information  
US Information  
Information on the label: Not required  
TSCA(Toxic Substances Control Act):  
All chemical substances in this product comply with all applicable rules or order under TSCA.  
California Proposition 65:  
Ingredient carbon black subject to California Proposition 65 is bound in polymer-matrices so that  
warnings are not required.  
EU Information  
Information on the label (1999/45/EC) and 67/548/EEC) : Not required  
Article 14 (2.1) of Directive 1999/45/EC is not applicable to this product.  
Section 16. Other Information  
HMIS Rating: The National Paint and Coating Association(USA): Health: 1 Flammability: 1 Reactivity: 0  
Recommended Uses: Toner for Electrophotographic Equipment  
Explanation of term : IARC 2B means “possible human carcinogen”.  
Restrictions:  
This information relates only to the specific material designated as supplied by the  
manufacturer. This information is supplied to us by the manufacturer and Sharp offers no  
warranties as to its accuracy and accepts no responsibilities for any typographical errors  
which may appear on these sheets. It is the responsibility of the user to determine the  
suitability of this product for each particular use.  
Revision Information : Not applicable in this time due to new issue.  
156  
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Index  
Speed, 67  
A
Direct Keypad Dialing, 67  
Display messages, 144  
Distinctive ring, 98  
Document glass, cleaning, 132  
Document guides, 61  
Document guides, bypass tray, 63  
Document, maximum scanning size, 60  
Drum cartridge  
Activity List, 126  
Activity List, Auto Print Out, 130  
Alarm volume, 47  
Audible signals, 146  
Auto clear, 48  
Auto document feeder  
Document restrictions, 61  
Document sizes, 60  
Loading document, 61  
Automatic redialing  
Line busy, 78  
Installing, 16  
Replacing, 136  
Duplex Scan, 56, 76  
Line error, 80  
E
Enlarging a copy, 54  
Envelopes  
B
Broadcasting, 85  
Copying on, 62  
Printing on, 108  
E-Sort, 56  
C
Canceling a fax job, 77  
Canceling a print job, 103  
Cards  
EXT. TEL reception mode, 95  
Extension phone  
Connecting, 15  
Copying on, 62  
Using to send a fax, 83  
Printing on, 108  
Checking a fax job, 77  
Collating sets of copies, 56  
Contrast, copy, 55  
Contrast, default for copying, 59  
Contrast, fax, 75  
Copies, making, 51  
Copies, number of, 55  
Copy settings, default, 52  
Copying on cards, 62  
Copying on envelopes, 62  
F
FAX ONLY reception mode, 94  
Fax settings, default, 67  
G
Group Keys, 87  
Group List, 127  
H
Halftone setting, 75  
D
Housing, cleaning, 133  
Date, setting, 43  
Daylight Saving Time, 45  
Dial mode, 14  
Dialing  
J
Jams, clearing, 147  
Direct Keypad, 67  
Search, 67  
157  
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Index  
K
R
Key tone off, 49  
Recall interval  
Line busy, 78  
Line error, 80  
Recall times  
Line busy, 79  
Line error, 81  
Reception mode  
L
Language used in display, 50  
Letters, entering, 42, 71  
Line error, 139  
Line Monitor, 76  
EXT. TEL mode, 95  
FAX ONLY mode, 94  
Reception Ratio setting, 96  
Reducing a copy, 54  
Resolution, copy, 58  
Resolution, default for fax, 82  
Resolution, fax, 75  
Ringer volume, 46  
Loading printing paper, 21  
M
Memory, substitute reception to, 97  
N
Number of rings in FAX ONLY reception  
mode, 94  
S
Scanning  
O
From a TWAIN application, 110  
From a WIA application, 114  
From the operation panel, 118  
Scanner and Camera Wizard, 117  
Scanning glass, cleaning, 131  
Search Dialing, 67  
Sender’s name and number, entering, 41  
Setup List, 127  
Software, installing, 23  
Ordering parts, 151  
P
Paper feed roller, cleaning, 134  
Paper jams, clearing, 147  
Paper size setting, 22  
Paper, loading, 21  
Polling, 100  
Power cord, 13  
Speed Dialing, 67  
Print job, canceling, 103  
Print rollers, cleaning, 133  
Print settings, 104  
Printing from an application, 103  
Printing on cards, 108  
Printing on envelopes, 108  
T
TEL. LINE jack, 14  
TEL. SET jack, 15  
Telephone line cord, 14  
Telephone Number List, 127  
Time, setting, 43  
Q
Timer List, 127  
Toner cartridge  
Quality setting, 55  
Quality setting, default, 57  
Installing, 16  
Replacing, 135  
Transaction Report, 128  
Setting print condition, 129  
158  
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SHARP ELECTRONICS CORPORATION  
Sharp Plaza, Mahwah, New Jersey 07430-1163  
SHARP ELECTRONICS OF CANADA LTD  
SHARP ÉLECTRONIQUE DU CANADA LTÉE  
335 Britannia Road East, Mississauga, Ontario L4Z 1W9  
http://www.sharp.ca  
SHARP CORPORATION  
Ver 1.1  
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