Shark Vacuum Cleaner NH15 User Manual

OWNER’S GUIDE  
NH15  
NH15C  
NH15W  
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IMPORTANT SAFETY INSTRUCTIONS  
SAVE THESE INSTRUCTIONS  
For Household Use Only  
HOSE ATTACHMENTS:  
DUST CUP/FILTERS/ACCESSORIES:  
1. DO NOT use if air flow is restricted;  
if the air paths, the hose, or the  
accessories become blocked, turn  
the vacuum cleaner off. Remove all  
obstructions before you turn on the  
unit again.  
1. Before turning on the vacuum:  
• Make sure that all filters  
are thoroughly dry after routine  
cleaning.  
WHEN USING AN ELECTRICAL  
APPLIANCE, BASIC SAFETY  
PRECAUTIONS SHOULD  
WARNING –TO REDUCE THE  
RISK OF FIRE, ELECTRIC  
SHOCK OR INJURY:  
• Make sure that dust cup and all  
filters are in place after routine  
maintenance.  
2. Keep the end of the hose and  
accessory openings away from face  
and body.  
• Make sure accessories are free  
of blockages.  
ALWAYS BE OBSERVED,  
GENERAL ELECTRICAL SAFETY:  
3. Keep cleaning tools and hose  
suction openings away from hair,  
face, fingers, uncovered feet, or  
loose clothing.  
INCLUDING THE FOLLOWING:  
1. Unplug from electrical outlet when  
not in use and before servicing.  
• Only use filters and accessories  
provided by EURO-PRO  
Operating LLC. [Failure to do so  
will void the warranty.]  
READ ALL INSTRUCTIONS  
BEFORE USING YOUR SHARK  
MULTI-VAC VACUUMING  
SYSTEM.  
2. DO NOT use vacuum with a  
damaged cord or plug. If appliance  
is not working as it should, has  
been dropped, damaged, left  
outdoors, or dropped into water,  
return it to EURO-PRO Operating  
LLC for examination, repair, or  
adjustment.  
4. Only use manufacturer’s  
recommended attachments.  
GENERAL CLEANING:  
GENERAL USE:  
1. DO NOT run the vacuum over  
POLARIZED PLUG:  
large-sized objects.  
1. Use only as described in this  
manual.  
To reduce the risk of electric  
shock, this appliance has a  
polarized plug (one blade is  
wider than the other). As a  
safety feature, this plug will  
fit into a polarized outlet only  
one way. If the plug does not  
fit fully into the outlet, reverse  
the plug. If it still does not fit,  
contact a qualified electrician.  
DO NOT force into outlet or try  
to modify to fit.  
2. DO NOT pick up hard or sharp  
objects such as glass, nails, screws  
or coins that could damage the  
vacuum cleaner.  
3. DO NOT pull or carry vacuum by  
2. DO NOT put any objects into  
openings. DO NOT use with any  
opening blocked; keep free of dust,  
lint, hair, and anything that may  
reduce air flow.  
the cord.  
4. DO NOT unplug by pulling on cord;  
to unplug, grasp the plug, not the  
cord.  
3. DO NOT pick up smoking or  
burning objects such as hot coals,  
cigarette butts, or matches.  
5. DO NOT pull vacuum by the cord.  
3. Keep your work area well lit.  
4. DO NOT pick up flammable or  
combustible materials such as  
lighter fluid, gasoline, or kerosene  
or use vacuum in areas where they  
may be present.  
6. DO NOT handle plug or appliance  
4. Keep the vacuum moving over the  
carpet surface at all times to avoid  
damaging the carpet fibers.  
with wet hands.  
7. DO NOT run the vacuum over the  
power cord.  
5. DO NOT place vacuum on unstable  
surfaces such as chairs or tables.  
8. DO NOT use the cord as a handle.  
5. DO NOT pick up toxic solutions  
such as chlorine bleach, ammonia,  
or drain cleaner.  
6. DO NOT allow young children to  
operate the vacuum or use as a toy.  
Close attention is necessary when  
used by or near children.  
9. DO NOT close a door on the cord.  
10. DO NOT pull cord around sharp  
corners. The use of an extension  
cord is not recommended.  
6. DO NOT use in an enclosed space  
where vapors are present from  
paint, paint thinner, moth-proofing  
substances, flammable dust or  
other explosive or toxic materials.  
7. DO NOT use vacuum cleaner if it  
has been dropped, damaged, left  
outdoors, or submerged in water.  
Return to EURO-PRO Operating  
LLC for examination, repair, or  
adjustment.  
11. DO NOT leave appliance when  
plugged in.  
12. Keep cord away from heated  
surfaces.  
7. DO NOT vacuum up any liquids.  
8. DO NOT immerse vacuum cleaner  
13. Turn off all controls before  
plugging or unplugging vacuum  
cleaner.  
in water or other liquids.  
8. DO NOT use without dust cup and/  
or filters in place.  
9. DO NOT use outdoors or on wet  
WARNING: To reduce the risk of  
electric shock or injury, do not  
use outdoors or on wet surfaces.  
surfaces; use only on dry surfaces.  
14. Store your appliance with the  
power cord secured around the  
two cord holders—as shown in the  
Storage instructions  
10. Use extra care when cleaning  
on stairs.  
TOLL FREE: 1-800-798-7398  
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Quick Start  
NO MORE BENDING!  
Use the Shark Backsaver™  
wand on portable canister  
mode to reach low while  
you stand upright.  
Three different modes –all with  
constant suction power. Your Multi-Vac  
converts, pivots, and bends to meet all  
your cleaning needs  
2
3
1
1
HAND VAC  
2
PORTABLE CANISTER  
3
STICK VAC  
Use the Hand Vac as a standalone  
vacuum or with flexible hose and  
cleaning tools:  
Connect the Hand Vac to the  
Flexible Hose and Backsaver™  
Wand to extend your reach:  
Attach the Hand Vac to the Shark  
Backsaver™ Wand for even more  
cleaning flexibility:  
Hand Vac for spot-cleaning floor  
spills and large piles of debris  
BACKSAVER™ Wand bends under  
furniture and other hard-to-reach  
floor spaces while you stand  
upright.  
Upright vacuuming – floors and  
carpets  
With Flexible Hose and Pet Hair  
Power Brush for above-the-floor  
cleaning  
Swivel Floor Nozzle pivots for  
effortless steering. The unique  
widebrow nozzle picks up large  
piles of debris.  
NOTE: Always turn power off  
before attaching or detaching  
Hand Vac and accessories.  
With 2-in-1 Crevice/Dusting Tool  
for hard-to-reach places such as  
corners and under radiators  
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English  
Contents  
Getting Started......................................................................2  
Mode 1: Hand Vac.................................................................3  
Mode 2: Portable Canister ................................................6  
Mode 3: Stick Vac ................................................................10  
Storage......................................................................................14  
Maintenance............................................................................15  
Troubleshooting Guide .......................................................18  
Checking for Blockages......................................................20  
Warranty and Registration................................................21  
Thank you for  
purchasing  
the Shark®  
Multi-Vac.  
TOLL FREE: 1-800-798-7398  
1
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Getting Started  
Mode 1: Hand Vac with Connections  
CAUTION: The Power Button for  
all three modes is on the Hand Vac  
handle. Always turn the power OFF  
before plugging and unplugging,  
h
g
when adding or removing  
2
attachments, or when connecting  
Hand Vac to or from the  
Backsaver™ Wand.  
c
b
i
d
1
a
e
j
3
f
STANDALONE HAND VAC  
You can use the standalone Hand  
Vac for spot-cleaning, and large  
particle pick-up.  
3 While holding Hand Vac, press  
Power Button to begin cleaning.  
Hold Hand Vac to turn off the  
Power Button.  
a Hand Vacuum  
g 2-in-1 Crevice/Dusting Tool  
b Flexible Stretch Hose  
c Backsaver™ Handle  
d Hose Mount  
h Pet Hair Power Brush  
i
j
Air Dam (Hand Vac Mode)  
1 Slide pointed ends of Air Dam  
(U-shaped bracket) into tracks on  
either side of the inlet opening on the  
bottom of the Dust Cup. Press firmly  
to ensure that Air Dam is in place.  
5 Empty Dust Cup after cleaning and  
periodically during cleaning when  
it appears full. (See “Maintenance”  
section for instructions.)  
Filters  
e Backsaver™ Wand  
TECHNICAL SPECIFICATIONS  
Voltage: 120V., 60Hz.  
Power: 800 Watts  
f
Shark™ Widebrow Floor Nozzle  
with Swivel Steering  
2 When ready to vacuum, make sure  
all three wheels are resting on the  
ground. This allows the Air Dam to  
guide debris to inlet opening.  
2
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3
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Mode 1: Hand Vac Accessories  
1
To remove and store Air Dam:  
grip the center of the Air Dam  
and slide out of tracks. Store  
Air Dam in the slot on the  
Hand Vac exhaust filter cover.  
3
2
HAND VAC WITH HOSE  
AND ACCESSORIES  
For cleaning and dusting above-  
the-ground and for hard-to-reach  
places:.  
Attach cleaning tool to the other  
end of the Hose:  
SUPER FLEXIBLE HOSE: With the  
PET HAIR POWER BRUSH : This  
right cleaning tool in place and this  
flexible hose, you can extend your  
reach into hard-to-clean areas.  
unique tool was engineered for fast  
and easy removal of pet hair and  
ground-in dirt from carpeted stairs  
and upholstery.  
• Pet Hair Power Brush or  
• 2-in-1 Crevice/Dusting Tool  
4 While holding Hand Vac, turn on  
1
Slide Air Dam from underside of  
Dust Cup and store in the slot on the  
exhaust filter cover.  
2-IN-1 CREVICE/DUSTING TOOL:  
This tool allows you to reach into  
narrow cleaning spaces, between  
cushions, under radiators and  
NOTE: Use hose without tools for  
large debris cleaning.  
Power Button to begin cleaning.  
5 Hold Hand Vac to turn off Power  
Button  
2
Slide Hose Mounting Plate into  
grooves on the underside of the Dust  
Cup so that Hose Mount assembly  
covers the inlet on Hand Vac.  
baseboards, or hard-to-reach  
6 Empty Dust Cup after cleaning and  
periodically during cleaning when  
it appears full. (See “Maintenance”  
section for instructions.)  
corners; it also allows you to dust a  
variety of surfaces from furniture  
and window blinds to lamp shades  
and book shelves. In addition, the  
nylon bristles make the tool safe to  
use on most fabric surfaces.  
3 Click the shorter end of the Flexible  
Hose into Hose Mount.  
4
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5
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Mode 2: Portable Canister  
1
Use portable canister mode  
for low reach cleaning under  
furniture.  
a
b
d
e
f
3
c
g
i
h
j
2
4
k
You can combine the Hand Vac with  
the Flexible Hose and the Backsaver™  
Wand to create a versatile  
cleaning tool.  
g
Cord Guide ( for stick Mode)  
PORTABLE CANISTER  
BACKSAVER™ MODE:  
FOR LOW-REACH CLEANING:  
3 Remove Air Dam from Hand Vac and  
place the Air Dam in the slot on the  
Hand Vac exhaust filter cover.  
h Locking Dial  
i
j
Hand Vac Mount Pins  
1
To assemble the Backsaver™ Wand  
for the first time, grip the Backsaver™  
Handle and slide the wand into the  
channel above the hinged elbow—so  
that the Backsaver™ Handle Release  
button faces in the same direction  
as the Floor Nozzle. Snap the wand  
into place.  
4 Slide Hose Mounting Plate onto  
Bottom Cord Wrap Holder  
GETTING TO KNOW THE  
BACKSAVER™ WAND ASSEMBLY:  
a Backsaver™ Handle Release Button  
Hand Vac so that inlets are aligned.  
k Floor Nozzle  
b Backsaver™ Handle  
c Hinged Elbow  
CAUTION: The Power Button for  
all three modes is on the Hand Vac  
handle. Always turn the power OFF  
before plugging and unplugging,  
when adding or removing  
d Pet Hair Power Brush Holder  
e Top Hose Connection  
2 Slide Backsaver™ wand into floor  
nozzle and push tab to lock in place.  
attachments, or when connecting  
Hand Vac to or from the  
f
Top Cord Wrap Holder  
Backsaver™ Wand.  
6
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7
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Mode 2: Portable Canister  
6
2
3
5
5 Attach the shorter end of Flexible  
Hose to Hose Mounting Plate. Attach  
the other end of the hose to the Hose  
Mount on the Backsaver™ Wand.  
9 Turn off the Power Button.  
PORTABLE CANISTER MODE:  
FOR ABOVE-THE-FLOOR  
CLEANING:  
Unclip the end of the hose that is  
attached to the Backsaver™ Wand  
4 Hold Hand Vac in one hand and use  
the other hand to guide the cleaning  
tool.  
10 Empty Dust Cup after cleaning  
and empty Dust Cup periodically  
during cleaning when it appears  
full. (See “Maintenance” section for  
instructions.)  
1
5 Turn off the Power Button and  
empty Dust Cup after cleaning and  
periodically during cleaning when  
it appears full. (See “Maintenance”  
section for instructions.)  
6 Place foot on Floor Nozzle to release  
from locked position and pull handle  
towards you. Push the Backsaver™  
Handle Release Button.  
2 Depending on your cleaning needs:  
NOTE: Because of the powerful  
suction of the Multi-Vac, take care  
when cleaning scatter-type rugs and  
carpets with more delicate edges.  
Attach the Pet Hair Power  
Brush to vacuum furniture or  
7 Hold Hand Vac in one hand; guide  
Attach the 2-in-1 Crevice/  
Dusting Tool to vacuum  
hard-to-reach places.  
the Backsaver™ Wand with the other.  
8 Press the Hand Vac Power Button to  
begin cleaning.  
3 Hold Hand Vac in one hand and  
use the other hand to guide the  
cleaning tool.  
8
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9
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Mode 3: Stick Vacuum  
Your Stick vacuum can be  
carried by the pet hair power  
brush holder.  
1
4
5
2
3
CAUTION: The Power Button for  
all three modes is on the Hand Vac  
handle. Always turn the power OFF  
before plugging and unplugging,  
when adding or removing  
attachments, or when connecting  
Hand Vac to or from the  
Backsaver™ Wand.  
STICK VAC  
3 With the Dust Cup end facing  
upward, guide the attached Hose  
Mounting plate onto the two pins on  
either side of the Backsaver™ Wand.  
5 Tighten the Hand Vac Locking Dial to  
In Stick Vacuum Mode, you have  
constant suction power with the  
added swivel steering capabilities  
of the Shark® Swivel Floor Nozzle:  
secure onto Backsaver™ Wand.  
4 Snap the shorter end of the Flexible  
Hose into lower connection on the  
Hand Vac (both Hose ends are the  
same).  
1
Remove Air Dam from Hand Vac and  
place the Air Dam in the slot on the  
Hand Vac exhaust filter cover.  
Snap other end of the Flexible Hose  
to upper connection on Backsaver™  
Wand.  
2
Slide Hose Mounting Plate into  
grooves on the underside of the Dust  
Cup so that Hose Mount assembly  
covers the inlet on Hand Vac.  
The single wheel of the Hand Vac  
fits into the holder just below  
the pins.  
10  
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11  
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Mode 3: Stick Vacuum  
NOTE: While in Stick Vacuum mode,  
you can detach the Hand Vac and  
bend the Backsaver™ Wand to reach  
under tight spaces( see page 8 )  
9
7
6
8
6 Secure Power Cord in power clip  
guide, to keep cord out of the way  
while cleaning.  
11 Turn off the power. Empty Dust  
Cup after cleaning and periodically  
during cleaning when it appears  
full. (See “Maintenance” section for  
instructions.)  
NOTE: While in Stick Vacuum mode,  
you can also detach the top end of  
the hose for above-the-floor cleaning  
or when trying to reach under  
1
Turn power off.  
2 Click Hose from upper Hose  
connection.  
7 Place foot on the floor nozzle and  
pull handle towards you to release  
upright lock.  
3 Attach Pet Hair Power Brush or 2-in-1  
radiators and other tight spaces.  
Crevice/Dusting Tool.  
NOTE: Because of the powerful  
suction of the Multi-Vac, take care  
when cleaning scatter-type rugs and  
rugs with more delicate edges.  
NOTE: Hold the Backsaver™ Handle  
when detaching the top end of the  
hose.  
4 Press Power Button and vacuum.  
8 Press Power Button on Hand Vac  
5 Turn power off before returning Hose  
handle to start cleaning.  
to Backsaver™ Wand.  
NOTE: DO NOT use Backsaver™  
wand while in Stick Vacuum Mode  
9 When you need to reach under  
furniture, convert to portable  
canister mode to use the  
Backsaver™ Handle.  
10 Return Hand Vac to Backsaver™  
wand to continue vacuuming in Stick  
Vac mode.  
12  
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13  
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Storing Your Multi-vac  
Maintenance  
3
1
3
1
STORAGE  
NOTE: Empty dustcup prior  
TO EMPTY DUST CUP:  
1
Hold Hand Vac upright.  
Your Multi-Vac can be stored as a  
compact unit with the Hand Vac  
attached( see “Mode 3: Stick Vac  
Assembly”):  
to storing your Mult-Vac ( see  
maintenance section for instructions)  
Regardless of what mode you  
use, the Dust Cup needs to be  
emptied each time you vacuum and  
periodically during cleaning, when  
the dust cup appears full.  
2 Press Dust Cup Release Button to  
remove door. Lift door off hinges  
and set door aside.  
3 Turn Dust Cup over a trash  
1
Wrap cord around cord holders and  
secure plug.  
receptacle and tap gently to empty  
contents.  
NOTE: If Hand Vac is attached to  
Hose and Backsaver™ Wand in Stick  
Vac mode, remove Hand Vac first  
before emptying contents.  
2 Grip Backsaver™ Handle and roll unit  
to storage area. Press Backsaver™  
Handle Release Button to unlock top  
section of Backsaver™ Handle.  
4 Hold Hand Vac upright once again.  
5 Set bottom hinges of Dust Cup door  
into guides first; then snap door shut.  
6 Check to make sure door is secure  
3 Guide top section of Backsaver™  
before turning on Hand Vac.  
Wand forward toward the canister.  
4 Roll into storage area.  
14  
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15  
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Maintenance  
3
1
1
2
DO NOT RINSE  
LIFETIME FILTERS  
CLEANING PRE-MOTOR FILTERS:  
7 To re-insert filters:  
CLEANING EXHAUST FOAM FILTER:  
Your foam filters do not need  
replacement for the life of your  
vacuum. However, it is important to  
clean filters on both ends of Hand  
Vac periodically to maintain peak  
performance.  
1
Grip raised brackets (on either side  
of Dust Cup Release Button). Twist  
Dust Cup cylinder counter-clockwise  
and remove.  
Place the Felt Filter into canister  
body first.  
1
Twist air-intake end of Hand Vac  
counter-clockwise and remove  
cylinder.  
Next, place the Large Foam Filter.  
2 Pull out Foam Filter.  
And finally, place the Filter Frame  
with Small Foam Filter tucked inside.  
2 Set dustcup aside.  
3 Rinse only the foam filter thoroughly  
in lukewarm water until the water  
runs clear.  
3 Pull out gray tray with Foam Filter  
DO NOT operate the vacuum without  
ALL the filters in place.  
8 Align locking icons of the Dust Cup  
cylinder with hollow arrows on the  
Hand Vac body. Twist clockwise to  
lock.  
insert. Pull out Foam and Felt Filters.  
4 Rinse all filters thoroughly in  
lukewarm water until the water runs  
clear.  
4 Squeeze filter and let air-dry for 24  
hours before replacing; do not use  
hair dryer or other heating methods  
to dry.  
DO NOT operate the vacuum with  
WET filters.  
10 Handle now aligns with raised  
NOTE: The white filters will discolor  
over time; this is normal and will not  
affect the performance of the filters  
or the vacuum.  
5 Squeeze filters and let air-dry for 24  
hours before replacing; do not use  
hair dryer or other heating methods  
to dry.  
brackets of Dust Cup cylinder.  
5 Re-insert Foam Filter. Grip cylinder  
and align black arrows with hollow  
arrows on Hand Vac. Twist clockwise  
to lock.  
NOTE: If Hand Vac is attached to  
Hose and Backsaver™ Wand in Stick  
Vac mode, remove first before  
emptying contents.  
6
Make sure all filters are completely  
dry before inserting back into  
canister body.  
DO NOT operate the vacuum without  
ALL the filters in place.  
DO NOT operate the vacuum with  
WET filters.  
16  
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17  
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Troubleshooting Guide  
Checking for Blockages  
WHERE TO ORDER PARTS  
Blockages may cause your vacuum to  
overheat and shut down. To prevent  
this from happening, check potential  
blockage areas after heavy use or if  
you detect a loss of suction or poor  
cleaning performance.  
1-800-798-7398. NOTE: Some parts may be available at your Shark® retailer.  
PROBLEM  
POSSIBLE REASONS & SOLUTIONS  
Check filters to see if they need cleaning. Follow instruc-  
tions for rinsing and drying the 5 filters before re-inserting  
back into the Hand Vac. (See “Maintenance” sections for  
instructions.)  
Dust cup may be full; empty dust cup.  
Vacuum is not  
picking up dirt.  
Check Hose and Hose connections for blockages; clear  
blockages if required.  
If Dust Cup is empty, and attachment inlets are clear, check  
for other blockages. (See “Checking for Blockages” for  
instructions.)  
Vacuum lifts scatter  
rugs (lightweight,  
movable rugs).  
Because the “multi-vac” suction is powerful, take care when  
vacuuming scatter-type rugs or rugs with delicately  
sewn edges.  
2
Check filters to see if they need cleaning. Follow  
instructions for rinsing and drying the 5 filters before re-  
inserting back into the Hand Vac. (See “Maintenance”  
sections for instructions.)  
1
Airflow is restricted.  
No suction or light  
suction.  
Dust cup may be full; empty dust cup.  
2 FILTERS (FOAM AND FELT)  
1
DUST CUP – HAND VAC  
Dust cup may be full. Empty dust  
cup. To empty Dust Cup:  
Check Hose and Hose connections for suction strength;  
clear blockages if required.  
Filters require rinsing every 1 month  
for optimum performance. Follow  
instructions for rinsing and drying  
the 5 filters before using.  
If Dust Cup is empty, and attachment inlets are clear, check  
for other blockages. (See “Checking for Blockages” for  
instructions.)  
Hold Hand Vac upright. Press Dust  
Cup Release Button to remove door.  
Lift door off hinges and set door  
aside.  
(See “Maintenance” section)  
To reset the Motor Thermostat:  
Before continuing to vacuum, replace  
Filters in the Hand Vac :  
1. Move the Power Button to the “O – Off” position.  
2. Unplug the vacuum.  
Turn Dust Cup over a trash  
receptacle and tap gently to empty  
contents.  
Dust Cup End (Pre-Motor)  
Exhaust End (Post-Motor)  
3. Check for clogged hose or filter; unclog hose and  
replace filter.  
Vacuum turns off  
on its own.  
Hold Hand Vac upright once again.  
Set bottom hinges of Dust Cup door  
into guides first; then snap door shut.  
Wait 45 minutes for vacuum to cool; then plug in the  
vacuum. Turn the Power Switch to the “I – On” position to  
start the vacuum.  
Check to make sure door is secure  
before turning on Hand Vac.  
Note: if vacuum still does not start, contact Customer  
Service at: 1-800-798-7398.  
18  
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19  
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Checking for Blockages  
FIVE (5) YEAR LIMITED WARRANTY  
EURO-PRO Operating LLC warrants this product to be free from defects in material and  
workmanship for a period of five (5) year from the date of the original purchase, when utilized for  
normal household use, subject to the following conditions, exclusions and exceptions.  
If your appliance fails to operate properly while in use under normal household conditions  
within the warranty period, return the complete appliance and accessories, freight prepaid. For  
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC  
will repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost of  
return shipping and handling must be included. *  
4
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or  
replacement of the unit at our option. This warranty does not cover normal wear of parts and  
does not apply to any unit that has been tampered with or used for commercial purposes. This  
limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage  
due to faulty packaging or mishandling in transit. This warranty does not cover damage or  
defects caused by or resulting from damages from shipping or repairs, service or alterations to  
the product or any of its parts, which have been performed by a repair person not authorized by  
EURO-PRO Operating LLC.  
3
This warranty is extended to the original purchaser of the unit and excludes all other legal and/  
or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to  
the specific obligations expressly assumed by it under the terms of the limited warranty. In no  
event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature  
whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or  
consequential damages, so the above may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state or province to province.  
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of  
purchase date and to attach tag to item before packing with your name, complete address and  
phone number with a note giving purchase information, model number and what you believe  
is the problem with item. We recommend you insure the package (as damage in shipping is  
not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER  
SERVICE”. We are constantly striving to improve our products, therefore the specifications  
contained herein are subject to change without notice.  
OWNERSHIP REGISTRATION CARD FOR  
3 ACCESSORIES – CHECK  
INTAKE OPENINGS  
4 HOSE AND HOSE CONNECTION  
TO CANISTER  
CANADIAN CONSUMERS ONLY  
Please complete and return within ten (10) days of purchase. The registration will enable  
us to contact you in the event a product defect is discovered. By returning this card you  
acknowledge to have read and understood the instructions for use, and warnings set  
forth in the accompanying instructions.  
Swivel Nozzle Floor Brush [Shark]  
2-in-1 Crevice/Dusting Tool  
Pet Hair Power Brush  
Remove Hose Mounting plate.  
Check the open ends of the Hose.  
Check the Hose connection on the  
RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7  
PURCHASER: ……………………………………………………………………………………………............  
ADDRESS: ………………………………………………………………………………………………...............  
Backsaver™ Wand.  
IMPORTANT: Damages caused  
while clearing or attempting to clear  
blockages are not covered under  
your product’s limited warranty.  
Check the Hand Vac inlet.  
WARNING: Never insert sharp  
objects into any opening to clear  
an obstruction.  
Unplug the vacuum before checking  
for blockages.  
NH15 NH15C NH15W  
DATE OF PURCHASE: …………………….. MODEL: ………………...................................  
Reassemble all parts securely before  
operating vacuum.  
NAME AND ADDRESS OF STORE: …………………………………………………………………..  
20  
TOLL FREE: 1-800-798-7398  
21  
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