Shark Vacuum Cleaner EP604 User Manual

Retractable Cord Stick Vac  
OWNER’S MANUAL  
Model EP604  
120V., 60Hz., 8.5 Amps.  
EURO-PRO Operating LLC  
U.S.: 94 Main Mill Street, Door 16  
Plattsburgh, NY 12901  
Canada: 4400 Bois-Franc  
St-Laurent, QC H4S 1A7  
Tel. :1 (800) 798-7398  
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Model EP604  
IMPORTANT SAFETY INSTRUCTIONS  
including the following:  
When using your vacuum basic safety precautions should always be observed,  
ONE (1) YEAR LIMITED WARRANTY  
EURO-PRO Operating LLC warrants this product to be free from defects in material and  
workmanship for a period of one (1) year from the date of the original purchase. This warranty  
applies only to normal domestic household use.  
Should your appliance fail to operate properly while in use under normal household conditions  
within the one (1) year warranty period, return the complete appliance and accessories, freight  
prepaid to EURO-PRO Operating LLC at the address given below. If the appliance is found to be  
defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of  
charge. Proof of purchase date and $ 12.95 to cover the cost of return shipping and handling must  
be included. *  
To reduce the risk of fire, electric shock, or  
injury:  
1. Read all instructions before using your  
vacuum.  
Do not leave the vacuum plugged in when  
unattended. Unplug the electrical cord  
when not in use and before servicing.  
Do not allow to be used as a toy. Close  
attention is necessary when used by or near  
children, pets or plants.  
Use only as described in this manual. Use  
only manufacturer’s recommended  
accessories.  
Do not pull cord, use cord as a handle,  
close a door on cord, or pull cord around  
sharp edges or corners. Keep cord away  
from heated surfaces.  
Always hold the plug when rewinding the  
power cord. Do not allow plug to whip when  
rewinding.  
Use only extension cords UL-rated or cUL  
at 15 amperes. Extension cords rated for  
less amperage may overheat. Care should  
be taken to arrange the cord so that the cord  
cannot be pulled or tripped over.  
Turn off all controls as applicable before  
unplugging from electrical outlet.  
Do not handle plug or vacuum with wet  
hands or operate without shoes.  
Do not put any objects into openings. Do  
not use with any opening blocked. Keep  
free of dust, lint, hair and anything else that  
may reduce air flow.  
2. Use the system only for its intended use.  
3. To protect against a risk of electric shock,  
do not immerse any part of the system in  
water or other liquids.  
4. Never yank cord to disconnect from  
outlet; instead, grasp plug and pull to  
disconnect.  
5. Do not allow cord to touch hot surfaces.  
6. Do not run appliance over cord.  
7. Do not operate the system with a  
damaged cord or plug, or if the appliance  
or any other part of the system has been  
dropped or damaged. To avoid the risk of  
electric shock, do not disassemble or  
attempt to repair the unit. Return the  
system to EURO-PRO Operating LLC  
(see warranty) for examination and repair.  
Incorrect re-assembly or repair can cause  
U.S.:  
EURO-PRO Operating LLC, 94 Main Mill Street, Door 16, Plattsburgh, NY 12901  
Canada: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, QC H4S 1A7  
Non-durable parts including, without limitation, accessories, filters and electrical parts which  
normally require replacement are specifically excluded from warranty.  
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement  
of the unit at our option. This warranty does not cover normal wear of parts and does not apply to  
any unit that has been tampered with or used for commercial purposes. This limited warranty does  
not cover damage caused by misuse, abuse, negligent handling or damage due to faulty  
packaging or mishandling in transit. This warranty does not cover damage or defects caused by or  
resulting from damages from shipping or repairs, service or alterations to the product or any of its  
parts, which have been performed by a repair person not authorized by EURO-PRO Operating  
LLC.  
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or  
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the  
specific obligations expressly assumed by it under the terms of the limited warranty. In no event is  
EURO-PRO Operating LLC liable for incidental or consequential damages of any nature  
whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential  
damages, so the above may not apply to you.  
a
risk of electrical shock or injury to persons  
when the vacuum is used.  
8. Close supervision is necessary for any  
appliance being used by or near children.  
Do not leave the system unattended while  
connected.  
9. Keep hair, loose clothing, fingers and all  
parts of body away from opening and  
moving parts.  
10. Do not use to pick up flammable or  
combustible liquids such as gasoline or use  
in areas where they may be present.  
11. Do not pick up anything that is burning or  
smoking such as cigarettes, matches or hot  
ashes.  
12. Use extra care when cleaning on stairs.  
13. Do not use the vacuum without the HEPA-  
Type filter in place.  
This warranty gives you specific legal rights, and you may also have other rights which vary from  
state to state or province to province.  
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of  
purchase date and to attach tag to item before packing with your name, complete address  
and phone number with a note giving purchase information, model number and what you  
believe is the problem with item. We recommend you insure the package (as damage in  
shipping is not covered by your warranty). Mark the outside of your package “ATTENTION  
CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the  
specifications contained herein are subject to change without notice.  
Store your appliance indoors in a cool, dry  
area.  
Keep your work area well lit.  
Keep end of hose, wands and other  
openings away from your face and body.  
Use only on dry surfaces.  
Using improper voltage may result in  
damage to the motor and possible injury to  
the user. Correct voltage is listed on rating  
label.  
------------------------------------------------------------------------------------------------  
OWNERSHIP REGISTRATION CARD  
FOR CANADIAN CONSUMERS ONLY  
14. This appliance is intended only for  
household use. Follow all user instructions  
in this manual.  
Please fill out and mail the product registration card within ten (10) days of purchase. The  
registration will enable us to contact you in the unlikely event of a product safety notification. By  
returning this card you acknowledge to have read and understood the instructions for use, and  
warnings set forth in the accompanying instructions.  
SAVE THESE INSTRUCTIONS  
For Household Use Only  
Return to: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, QC H4S 1A7  
Model EP604  
______________________________________________________________________  
WARNING: To reduce the risk of electric shock, this appliance has a  
polarized plug (one blade is wider than the other). This plug  
will fit in a polarized outlet only one way. If the plug does not fit  
fully in the outlet, reverse the plug. If it still does not fit, contact  
a qualified electrician to install the proper outlet. Do not modify  
the plug in any way.  
Appliance model  
______________________________________________________________________  
Date purchased  
______________________________________________________________________  
Owner's name  
______________________________________________________________________  
Name of store  
Address  
City  
Prov.  
Postal Code  
Rev. 03/05  
1
Printed in China  
8
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GETTING TO KNOW YOUR RETRACTABLE CORD  
STICK VAC  
TROUBLE SHOOTING GUIDE  
PROBLEM  
POSSIBLE REASON  
POSSIBLE SOLUTION  
1.  
2.  
Plug unit in firmly.  
Check fuse or breaker. Replace  
fuse/reset breaker.  
1.  
Power cord not firmly plugged into  
outlet.  
VACUUM WILL  
NOT OPERATE  
2.  
3.  
4.  
No power in wall outlet.  
Needs servicing.  
Thermostat has tripped.  
3.  
4.  
Call 1 (800) 798-7398.  
Turn the unit off and unplug from  
outlet. Allow unit to cool down,  
then restart.  
1.  
2.  
Empty and clean dust cup  
(container).  
VACUUM WILL  
NOT PICK-UP OR  
SUCTION POWER  
IS WEAK  
1.  
2.  
3.  
Dust cup (container) is full.  
Unit clogged.  
HEPA –Type filter needs cleaning  
or replacing.  
Turn unit off and unplug from  
wall outlet. Remove dust cup  
(container) and check for  
object(s) in air duct and remove.  
Clean or replace HEPA-Type  
filter.  
3.  
1.  
Empty and clean dust cup  
(container).  
Review dust cup instructions.  
DUST ESCAPING  
FROM VACUUM  
1.  
2.  
Dust cup (container) is full.  
Dust cup is not installed correctly.  
2.  
1.  
Remove hose and/or brushes.  
Remove obstruction from hose  
and /or brush.  
Empty and clean dust cup  
(container).  
VACUUM, HOSE  
OR BRUSHES  
WILL NOT PICK-UP  
1.  
2.  
Hose clogged.  
Dust cup (container) is full.  
2.  
ORDERING REPLACEMENT DUST CUP FILTERS  
TO ORDER REPLACEMENT HEPA-TYPE FILTERS  
for Model EP604  
Call:  
1 (800) 798-7398  
11. Rear Wheel  
1. Handle  
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time  
12. Floor Brush  
2. Handle Release Button  
3. On/Off Switch  
4. Carry Handle/Hose Holder  
13. Dust Cup (Container)  
14. Dust Cup Cover  
15. Dust Cup Retainer Handle  
FOR TECHNICAL SUPPORT  
5. Dust Cup Retainer Handle  
16. Crevice Tool  
Release Button  
for Model EP604  
17. Power Cord  
18. Easy Grip Handle  
6. Cord Rewind Button  
Call:  
1 (800) 798-7398  
7. Dusting Brush  
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time  
19. HEPA-Type Filter *not  
8. Flexible Hose  
illustrated  
20. Handle Storage Clip  
9. Flexible Hose Holder  
10. Floor Brush Release Button  
Please Note:  
The HEPA-Type filter is washable. It should, however, be replaced every three (3) to  
six (6) months to ensure peak performance of your vacuum.  
Technical Specifications  
Important:  
Voltage:  
Power:  
120V., 60Hz.  
8.5 Amps  
Make sure that ALL filters have been completely air dried for 24 hours before re-  
installing back in the vacuum.  
*Illustration may differ from actual product.  
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OPERATING INSTRUCTIONS  
PRECAUTIONARY MEASURES  
CAUTION: The suction hole must be  
Cleaning & Changing the HEPA-  
Type Filter  
IMPORTANT: If the suction opening in the unit or the hose is BLOCKED, switch off  
the vacuum cleaner and remove the blocking substance before you  
start the unit again.  
open, free of any obstructions at all  
times. Otherwise, the motor will  
overheat and could become damaged.  
Warning: Always empty the dust cup  
container and clean the HEPA-Type  
filter before each use and during  
prolonged usage.  
PLEASE NOTE: The white pleated  
filter material in the HEPA-Type dust  
cup filter will discolor over time -This  
is NORMAL and will NOT affect the  
performance of the filter. If the HEPA-  
Type dust cup  
1. Do not operate the vacuum cleaner  
too close to heaters or radiators.  
4. When pulling out the power plug  
from the wall outlet, pull the plug not  
the power cord.  
Never over fill the dust cup (container) -  
remove dirt and clean the HEPA-Type  
filter when dirt in dust cup is at or below  
the "MAX" level during prolonged usage  
or risk motor damage.  
If you wash the HEPA-Type filter,  
make sure that it is completely air  
dry before inserting back in the  
vacuum.  
Please Note: The HEPA-Type filter is  
washable. It should, however, be  
replaced every three (3) to six (6)  
months, depending on usage to ensure  
peak performance of your vacuum.  
filter is properly  
"TapCleaned”  
Fig. A  
after each use  
and suction  
does not return  
to 100%, then  
Wash once a  
month or when  
suction  
appears  
reduced.  
we suggest that  
5. Do not pick up anything that is  
burning or smoking such as  
Warning: Allow 24  
the HEPA-Type  
2. Before inserting the power plug into  
the wall outlet, make sure that your  
hands are dry.  
hours for air drying  
before replacing in unit.  
filter be  
“TapCleaned”  
cigarettes, matches or hot ashes.  
vigorously until no  
more dust can be removed, then  
rinsed under the faucet and allowed to  
air dry for 24 hours before refitting into  
the vacuum. (Fig. A) Wash once a  
month or when suction appears  
reduced.  
Motor Thermostat  
Important: This unit is equipped  
with a motor protective thermostat. If  
for some reason the vacuum cleaner  
should overheat, the thermostat will  
automatically turn the unit off. Should  
this occur:  
Re-Installing Dust Cup (Container)  
1. Ensure that small air intake vent  
on the dust cup is aligned with the  
opening on the main unit. (Fig. 12)  
2. Slide the dust cup container into  
place and lower the dust cup  
retainer handle.  
3. Push retainer handle until you hear  
it lock into place. (Fig. 13)  
3. Before you start vacuuming, make  
sure to remove large or sharp objects  
that might cause damage to the unit.  
6. Do not vacuum any liquids.  
7. Do not use without dust cup  
(container) or HEPA-Type filter in  
place.  
Push the On/Off button once.  
Disconnect the plug from the  
power source.  
Check the source of overheating  
problem. (i.e. clogged hose or  
filter)  
If clogged hose or filter is found,  
unclog the hose and replace the  
filters.  
Note: This vacuum cleaner is equipped  
with a plug and power cord that retract  
automatically. If the cord or plug get  
damaged, it must be replaced by a  
qualified technician.  
Air Intake  
Vent  
Wait at least 45 minutes before  
attempting to reuse the vacuum.  
After unit has cooled down for  
45 minutes, plug in the cleaner  
and push the On/Off button. The  
vacuum should start again.  
If the vacuum still does not start,  
contact customer service at  
1 (800) 798-7398.  
Warning: Hold the plug when  
rewinding the cord. Do not allow the  
cord to whip when rewinding.  
Fig. 12  
Fig. 13  
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OPERATING INSTRUCTIONS  
OPERATING INSTRUCTIONS  
Using Your Vacuum  
Assembling Your Vacuum Cleaner  
WARNING: Always remove the power  
plug from the wall outlet before  
Removing / Cleaning the Dust Cup  
Cleaning / Replacing the HEPA-  
Type Filter  
1. To remove the filter cover inside the  
dust cup cover, turn counter clockwise  
and lift. (Fig. 9)  
1. Insert the power plug into the wall  
outlet.  
Warning: Always unplug the unit from  
electrical outlet before opening the dust  
cup (container).  
Important: Do NOT use the vacuum  
without the HEPA-Type filter in place.  
Warning: After each Use - Always  
remove the HEPA-Type filter and the dust  
cup cover, then vigorously “TapClean”  
HEPA-Type filter until no more dust can  
be removed.  
1. To remove the dust cup container,  
press on the dust cup retainer  
handle release button and lift the  
retainer handle upwards. (Fig. 6)  
2. Grasp the dust cup from the top, tilt  
downwards and pull it out. (Fig. 7)  
2. Press the power On/Off button  
located on the unit to turn the  
vacuum cleaner “On”. (Fig. 4)  
assembling or removing accessories.  
Attaching The Handle  
When removing the unit from  
the box, please note that the  
handle storage clip is attached  
to the handle when it is shipped.  
(Fig. 1) Remove the handle  
Fig. 9  
Fig. 4  
Filter Cover  
Dust Cup Cover  
storage clip and attach it to the  
back of the unit onto the clip  
mounting slot.  
Handle  
Storage  
Clip  
2. To remove HEPA-Type filter, turn filter  
counter clockwise and then pull up.  
(Fig. 10)  
Fig. 1  
1. Insert the handle into the hole above  
the dust cup handle.  
2. Make sure that the slot in the handle  
fits correctly into the opening. (Fig. 2)  
3. The metal pin should be on the same  
side as the handle release button.  
Depress the metal pin  
HEPA-Type  
Filter  
3. To rewind the power cord, press the  
cord rewind button with one hand  
and guide the power cord with the  
other hand to ensure that it does not  
whip causing damage or injury.  
NOTE: Do Not use dust cup handle to  
transport the unit, always carry from the  
carry handle.  
Fig. 10  
Dust Cup  
Cover  
and then firmly push in  
3. Hold the HEPA-Type  
filter by the edges and  
vigorously “TapClean”  
the HEPA-Type filter  
on a hard, flat surface  
until no more dust is  
the handle.  
4. To remove the handle,  
Metal Pin  
press the handle  
release button and  
pull the handle up.  
5. Attach the handle  
onto the handle  
Using The Attachments  
1. Remove the long end of the hose  
from hose holder.  
2. Attach the desired accessory to the  
hose. (Fig. 5)  
NOTE: The provided accessories can  
only be used with the hose. Do not  
attempt to attach to the base of the  
vacuum.  
Fig. 11  
observed falling out  
Fig. 7  
Fig. 6  
from between the pleats of the filter.  
(Fig. 11)  
storage clip if desired.  
Attaching The Floor  
4. The HEPA-Type filter may also be  
washed by running it under the tap  
allowing the water to run on the dirty  
side. We recommend washing it once a  
month or when suction appears  
reduced. Always allow 24 hours for air  
drying before replacing into the vacuum.  
5. Reinstall the HEPA-Type filter into  
dust cup cover.  
Brush  
Fig. 2  
1. Insert the floor brush into  
its location, in the direction  
of the arrow. (Fig. 3)  
2. To remove the floor  
brush from the vacuum,  
press on the floor brush  
release button and  
3. To empty the dust cup (container),  
turn the dust cup cover clockwise.  
(Fig. 8)  
4. Separate dust cup cover from dust cup  
(container).  
5. Empty dust cup (container).  
6. The dust cup (container) and dust cup  
cover can be wiped down with a damp  
cloth or rinsed under lukewarm tap  
water.  
NOTE: Ensure that dust cup (container  
and dust cup cover are completely dry  
before re-installing into vacuum.  
Fig. 5  
pull the floor  
brush out.  
6. Replace the filter cover.  
Crevice Tool  
For radiators, crevices,  
corners, baseboards and  
between cushions.  
Dusting Brush  
Floor Brush  
Release Button  
The dusting brush is used  
for the furniture, Venetian  
blinds, lamp shades,  
shelves, etc.  
Dust Cup  
Cover  
Fig. 3  
Dust Cup  
Container  
Closed  
Fig. 8  
Opened  
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