Sears Washer Dryer 97812 User Guide

27” (69 cm) Wide  
LAUNDRY CENTER  
Washer - Dryer  
Use and Care Guide  
CENTRO DE LAVANDERÍA  
de 27" (69 cm) de ancho  
Lavadora - Secadora  
Manual de Uso y Cuidado  
Models/Modelos  
ELECTRIC/ELÉCTRICA: 97812, 97822,  
GAS: 97912, 97962, 97972  
P/N 137232700 (0906)  
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.  
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GAS LAUNDRY CENTERS:  
Do not use or mix liquid chlorine  
bleach with other household chemicals such as  
toilet cleaners, rust removers, acid or products  
containingammonia.Thesemixturescanproduce  
dangerous fumes which can cause serious injury  
or death.  
Do not under any  
circumstances cut,  
remove, or bypass  
Groundingtype  
wall receptacle  
thegroundingprong  
from this plug  
Power supply  
cord with  
3-prong  
grounding plug  
CORRECT  
Use this way ONLY  
Avoid fire hazard or electrical shock. Do not use an adaptor plug or extension cord or remove  
grounding prong from electrical power cord. Failure to follow this warning can cause serious injury, fire  
or death.  
IMPORTANT: Ifthesupplycordisdamaged,itshouldbereplacedbythemanufacturerorqualifiedservice  
representative to avoid any kind of risk.  
Important Safety Instructions  
Read all instructions before using this laundry center.  
You can be killed or seriously injured if you don't follow these Important Safety  
Instructions:  
• To reduce the risk of fire, electrical shock, or injury to persons when using this laundry center, comply with  
the basic warnings listed below.  
• Failure to comply with these warnings could result in serious personal injuries.  
Prevent Fire  
• Do not wash or dry items that have been previously cleaned in, soaked in, or spotted with gasoline, cleaning  
solvents,kerosene,waxes,etc.Donotstoretheseitemsonornearthedryer. Thesesubstancesgiveoffvapors  
that could ignite or explode.  
• Do not place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may  
contribute to a chemical reaction that could cause a load to catch fire.  
• Do not put oily or greasy rags or clothing on top of the laundry center. These substances give off vapors that  
could ignite the materials.  
• Donotaddgasoline,cleaningsolvents,orotherflammableorexplosivesubstancestothewashwater.These  
substances give off vapors that could ignite or explode.  
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for  
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a  
period, before using the washer, turn on all hot water faucets and let the water flow from each for several  
minutes. This will release any accumulated hydrogen gas. Hydrogen gas is flammable; do not smoke or use  
an open flame during this time.  
• To prevent fire, do not use heat to dry items containing plastic, foam rubber or similarly textured rubber-like  
materials, or items containing feathers or down. Use Air Fluff (No Heat) only.  
• Cleanthedryerlintscreenbeforeoraftereachload.Theinteriorofthedryer,lintscreenhousingandexhaust  
ductshouldbecleanedapproximatelyevery18monthsbyqualifiedservicepersonnel. Anexcessiveamount  
of lint build-up in these areas could result in inefficient drying and possible fire. See Care and Cleaning.  
• Do not operate the dryer if the lint screen is blocked, damaged or missing. Fire hazard, overheating and  
damage to fabrics can occur. If your dryer has a drying rack, always replace the lint screen when finished  
using the drying rack.  
• Keep area around the exhaust opening and surrounding areas free from the accumulation of lint, dust and  
dirt.  
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Important Safety Instructions Con't  
• Do not obstruct the flow of ventilating air. Do not stack or place laundry or throw rugs against the front or  
back of the laundry center.  
• Do not spray any type of aerosol into, on or near laundry center at any time.  
• Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of the  
fabric softener or product.  
• Failure to comply with these warnings could result in fire, explosion, serious bodily injury and/or damage  
to the rubber or plastic parts of the laundry center.  
Protect Children  
• Do not allow children to play on or in the laundry center. Close supervision of children is necessary when  
thelaundrycenterisused nearchildren.Aschildrengrow,teachthemtheproper,safeuseofallappliances.  
• Destroy the carton, plastic bag and other packing materials after the laundry center is unpacked. Children  
might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight  
chambers.  
• Keep laundry products out of children's reach. To prevent personal injury, observe all warnings on product  
labels.  
• Before the laundry center is removed from service or discarded, remove the washer lid and dryer door to  
prevent accidental entrapment.  
• Failure to comply with these warnings could result in serious personal injuries.  
Prevent Injury  
• To prevent shock hazard and assure stability during operation, the laundry center must be installed and  
electrically grounded by a qualified service person in accordance with local codes. Installation instructions  
are packed in the laundry center for the installer's reference. Refer to INSTALLATION INSTRUCTIONS for  
detailed grounding procedures. If the laundry center is moved to a new location, have it checked and  
reinstalled by a qualified service person.  
• Topreventpersonalinjuryordamagetothelaundrycenter,theelectricalpowercordofagaslaundrycenter  
must be plugged into a properly grounded system. Never ground the laundry center to a gas pipe.  
Do not use an extension cord or an adaptor plug.  
• Follow package directions when using laundry products. Incorrect usage can produce poisonous gas--  
resulting in serious injury or death.  
- Do not combine laundry products for use in 1 load unless specified on the label.  
- Do not mix chlorine bleach with ammonia or acids such as vinegar.  
• To prevent serious personal injury and damage to the laundry center:  
- All repairs and servicing must be performed by an authorized servicer unless specifically  
recommended in this Owner's Guide. Use only authorized factory parts.  
- Do not tamper with controls.  
- Do not install or store the laundry center where it will be exposed to the weather.  
ALWAYS disconnect the laundry center from the electrical supply before attempting any service or  
cleaning. Failure to do so can result in electrical shock or injury.  
• Do not use any type spray cleanser when cleaning dryer interior. Hazardous fumes or electrical shock could  
occur.  
• Topreventinjury,donotreachintothewasherwhilepartsaremoving. Beforeloading,unloadingoradding  
items, push in the cycle selector knob and allow the tub to coast to a complete stop before reaching inside.  
• To prevent injury, do not reach into the dryer if the drum is moving. Wait until the dryer has stopped  
completely before reaching into the drum.  
• A thermal limiter switch automatically turns off the dryer motor in the unlikely event of an overheated  
situation(electricdryersonly). Aservicetechnicianmustreplacethethermallimiterswitchaftercorrecting  
the fault.  
• The washer is equipped with an electrical overload protector. The motor will stop if it becomes overheated  
The washer will automatically restart after a cool down period of up to 30 minutes, if the washer has not  
been manually turned off during this time.  
• Failure to comply with these warnings could result in serious personal injuries.  
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Washing Procedures  
Follow the guidelines below for preparing the wash load.  
Read the Washer Operating Instructions for operating your specific  
model.  
• Always read and follow fabric care and laundry product labels.  
To reduce the risk of fire, electrical shock, or injury to persons,  
read Important Safety Instructions before operating this washer.  
1. Sort laundry into loads that can be washed together.  
Sort items by recommended water temperatures, wash time, and agitate/  
spin speeds.  
Separate white, light, and colorfast items from dark and noncolorfast  
items.  
Separateitemswhichshedlintfromitemswhichattractlint.Permanent  
press, synthetic, knit and corduroy items will pick up lint from towels,  
rugs and chenille bedspreads.  
Sort laundry into loads that can be  
washed together.  
Separate heavily soiled items from lightly soiled items.  
Separate lacy, sheer and loosely knit items from sturdy items.  
2. Prepare items for washing.  
Empty pockets.  
Brush off lint and dirt. Shake out rugs and beach towels.  
Close zippers, fasten hooks, tie strings and sashes, and remove  
nonwashable trims and ornaments.  
Remove pins, decorative buttons, belt buckles, and other objects  
which could be damaged. This also helps protect other items in the  
wash load.  
Mend rips and tears to prevent further damage during washing.  
Place delicate items such as bras, shoulder pads, hosiery, and belts in  
a mesh bag to prevent tangling during the wash cycle.  
Turn knit items inside out to prevent pilling.  
Empty pockets.  
3. Pretreat stains and heavy soil.  
See Stain Removal for details.  
4. Add a measured amount of detergent to the wash tub before  
adding the laundry load.  
Follow detergent manufacturer's directions. The amount required depends  
on type of detergent, load size and soil level, and water hardness.  
Place delicate items in a mesh bag.  
5. If desired, add liquid bleach to Bleach Dispenser (some models).  
Before adding the wash load, add liquid bleach to bleach dispenser  
located in left front corner under the lid:  
3/4 cup (180 ml) for small loads  
1 cup (240 ml) for large loads  
1-1/4 cups (300 ml) for extra-large loads.  
Then add 1 cup (240 ml) water to flush the dispenser.  
Do not use powdered bleach in the bleach dispenser.  
For models without a bleach dispenser, dilute the recommended  
amount of liquid chlorine bleach in 1 quart (.95 L) water. Add it to wash  
water after a few minutes of agitation. Do not pour bleach directly on  
wash load.  
Bleach Dispenser (some models)  
Printed in U.S.A.  
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Washing Procedures con't  
6. Add laundry load to washer.  
Dry load level should not be higher than the top of agitator vanes.  
Do not overload the washer.  
Do not put items on top of agitator or wrap them around it. Load items  
evenly.  
Combine large and small items in a load. Load large items first. Large  
items should not be more than half the total wash load.  
When washing a single heavy item, add 1 or 2 towels to balance the  
load.  
Do not load items above  
top of agitator vanes in wash tub.  
7. If desired, add liquid fabric softener to Fabric Softener Dispenser  
(available on some models).  
For models with a built-in dispenser (see picture to the left):  
1. Add liquid softener to the dispenser, following fabric softener label  
directions.  
2. Add water to bring liquid level to fill line on dispenser cap.  
3. Remove the dispenser from the agitator after each use. Rinse both  
cap and cup with warm water. Replace dispenser in the agitator.  
Built-In Fabric Softener Dispenser  
(some models)  
NOTE: To separate cap from cup, put thumb into dispenser and push  
against side of cup (see picture to the left). After cleaning, push cap and  
cup firmly together. Replace dispenser by lining up the ribs and grooves  
and snapping it into position. If fabric softener builds up in or around the  
dispenser, clean the area with hot water.  
DO NOT REMOVE SERVICE CAP FOUND INSIDE THE AGITATOR  
POST.  
For models without a fabric softener dispenser, follow fabric softener  
label directions. Add diluted fabric softener to the final rinse. Do not pour  
fabric softener directly on the wash load.  
8. Select cycle and settings according to type, size, and soil level of  
each load  
Built-In Fabric Softener Dispenser  
(some models)  
See Operating Instructions for your specific model controls.  
9. Start the washer.  
DO NOT REMOVE  
SERVICE CAP  
FOUND INSIDE  
THE AGITATOR  
POST.  
Close the washer lid and pull out the cycle selector knob. The washer will  
not fill with water, agitate or spin with the lid open.  
To stop the washer, push in the cycle selector knob.  
To change a cycle, push in the cycle selector knob. Turn it clockwise  
to the desired setting. Pull out the knob to restart the washer.  
10. Remove items when the cycle is completed.  
For your safety, the lid locks when the tub is spinning. It will remain locked  
for 2-3 minutes after the tub stops spinning.  
To open the lid during a spin, push in the cycle selector knob and wait  
about 2-3 minutes for the lid lock to release. Do not force open the  
locked lid.  
Place washed items in automatic dryer, line dry, or dry flat as directed by  
fabric care label. Excess wrinkling, color transfer or odors may develop in  
items left in the washer after the cycle has ended.  
To avoid serious personal injury, do not operate washer if safety  
lid lock is missing or damaged.  
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Safe Stain Removal Procedures  
Stain Removal  
To reduce the risk of fire, electrical shock, or serious injury to  
persons or property, comply with the basic warnings listed in Important  
Safety Instructions and those listed below.  
Read and comply with all instructions on stain removal products.  
Keep products in their original labeled containers and out of children's  
reach.  
Thoroughly wash any utensil used.  
Do not combine stain removal products, especially ammonia and  
chlorine bleach. Dangerous fumes may result.  
Never wash items which have been previously cleaned in, washed in,  
soaked in or spotted with gasoline, dry cleaning solvents or other  
flammable or explosive substances because they give off vapors that  
could ignite or explode.  
Do not combine stain removal products.  
Never use highly flammable solvents, such as gasoline, inside the home.  
Vapors can explode on contact with flames or sparks.  
For successful stain removal:  
Remove stains promptly.  
Determine the kind of stain, then follow recommended treatment in  
the stain removal chart on the next page.  
To pretreat stains, use a prewash product, liquid detergent, or a paste  
made from granular detergent and water.  
Use cold water on unknown stains because hot water can set stains.  
Check care label instructions for treatments to avoid on specific fabrics.  
Check for colorfastness by testing stain remover on an inside seam.  
Rinse and wash items after stain removal.  
Follow fabric care label instructions.  
STAIN  
TREATMENT  
Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with prewash stain remover or  
nonflammable dry cleaning fluid.  
Adhesive tape, chewing gum,  
rubber cement  
Use product containing enzymes to pretreat or soak stains. Soak for 30 minutes or more. Wash.  
Pretreat stain. Wash using cold water and bleach safe for fabric.  
Baby formula, dairy products, egg  
Beverages (coffee, tea, soda,juice,  
alcoholic beverages)  
Rinse with cold water. Rub with bar soap. Or, pretreat or soak with product containing enzymes. Wash using bleach  
safe for fabric.  
Blood  
Scrape off surface wax. Place stain face down between paper towels. Press with warm iron until wax is absorbed.  
Replace paper towels frequently. Treat remaining stain with prewash stain remover or nonflammable dry cleaning fluid.  
Hand wash to remove solvent. Wash using bleach safe for fabric.  
Candle wax, crayon  
Pretreat or soak in warm water using product containing enzymes. Wash using bleach safe for fabric.  
Pretreat with prewash stain remover or rub with bar soap.  
Chocolate  
Collar or cuff soil, cosmetics  
Dye transfer on white fabric  
Grass  
Use packaged color remover. Wash using bleach safe for fabric.  
Pretreat or soak in warm water using product containing enzymes. Wash using bleach safe for fabric.  
Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy stains and tar, apply  
nonflammable dry cleaning fluid to back of stain. Replace towels under stain frequently. Rinse thoroughly. Wash using  
hottest water safe for fabric.  
Grease, oil, tar (butter, fats,  
salad dressing, cooking oils,  
car grease, motor oils)  
Some inks may be impossible to remove. Washing may set some inks. Use prewash stain remover, denatured alcohol  
or nonflammable dry cleaning fluid.  
Ink  
Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and hot water before washing. Badly mildewed  
fabrics may be permanently damaged.  
Mildew, scorch  
Brush off dry mud. Pretreat or soak with product containing enzymes.  
Pretreat with prewash stain remover. Wash using bleach safe for fabric.  
Mud  
Mustard, tomato  
Nail polish  
May be impossible to remove. Place stain face down on paper towels. Apply nail polish remover to back of stain. Repeat,  
replacing paper towels frequently. Do not use on acetate fabrics.  
WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it cannot be removed. OIL BASED  
AND VARNISH: Use solvent recommended on can label. Rinse thoroughly before washing.  
Paint, varnish  
Use prewash stain remover or rub with bar soap. Rinse. Wash using nonchlorine bleach in hottest water safe for fabric.  
Perspiration  
For spots, use rust remover safe for fabric. For discoloration of an entire load, use phosphate detergent and nonchlorine  
bleach. Do not use chlorine bleach because it may intensify discoloration.  
Rust, brownoryellowdiscoloration  
LIQUID: Pretreat with a paste of granular detergent and water. PASTE: Scrape residue from fabric. Pretreat with  
prewash stain remover or nonflammable dry cleaning fluid. Rinse. Rub detergent into dampened area. Wash using bleach  
safe for fabric.  
Shoe polish  
Pretreat or soak in product containing enzymes. Wash using bleach safe for fabric.  
Urine, vomit, mucus, feces  
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Common Washing Problems  
Manywashingproblemsinvolvepoorsoilandstainremoval,residuesoflintandscum,andfabricdamage.Forsatisfactorywashing  
results, follow these suggestions provided by The Soap and Detergent Association.  
SOLUTIONS  
PROBLEM  
PREVENTIVE MEASURES  
•Add detergent before wash load. Then  
start washer.  
•Add fabric softener to dispenser (available  
on some models).  
•Dilute fabric softener with water.  
POSSIBLE CAUSES  
•Detergent or liquid fabric softener  
did not dissolve or disperse.  
•If caused by detergent, mix 1 cup (240  
ml) white vinegar with 1 quart (.95 L)  
water in a plastic container. Soak item 1  
hour. Rinse.  
•If caused by fabric softener, rub stains  
with bar soap. Wash.  
Blue stains  
•Sort items by soil level and color.  
•Use correct amount of detergent, hottest  
water and bleach safe for fabric  
•Use correct amount of detergent and  
hottest water safe for fabric.  
Do not pour liquid fabric softener  
directly on fabric. See package directions  
or Washing Procedures for proper  
diluting.  
•Rewash with correct amount of  
detergent and hottest water safe for  
fabric. Add bleach safe for fabric.  
•Treat with prewash stain remover or  
liquid detergent.  
•Increase detergent and water  
temperature. Rewash.  
•Rub fabric softener stains with bar soap.  
•Not enough detergent.  
•Wash water temperature too  
low.  
Discoloration,  
graying  
•Incorrect sorting.  
•Not enough detergent.  
•Undiluted liquid fabric softener  
poured directly on fabric.  
Greasy, oily stains  
•Never pour chlorine bleach directly on  
fabric.  
•Check condition of items before washing.  
See Washing Procedures for preparing  
and loading the wash load.  
•May be irreversible if rips, tears and  
seams cannot be mended.  
•Incorrect use of chlorine bleach.  
•Unfastened zippers, hooks,  
buckles.  
•Rips, tears and broken threads.  
•Overloading the washer.  
•Degradation of fabric.  
Holes, tears, or  
snags  
•See Washing Procedures for sorting and  
preparing the wash load.  
•Do not overload washer.  
•Use correct amount of detergent, water  
temperature and water level.  
•Reduce load size. Rewash using correct  
water temperature, water level, and  
amount of detergent.  
•Add nonprecipitating water conditioner  
to wash water.  
•Add liquid fabric softener to final rinse.  
•Dry load in dryer.  
•Remove lint with lint brush or roller.  
•Incorrect sorting.  
•Tissues left in pocket.  
•Overloading the washer.  
•Not enough detergent.  
•Undissolved detergent has left  
residue.  
Lint  
•Static cling is attracting lint.  
•Load washed too long  
•Use fabric softener in the washer to  
lubricate fibers.  
•When ironing, use spray starch or fabric  
finish on collars and cuffs.  
•Use a lint brush or shaver to remove  
pills.  
•Pilling is normal with synthetic and  
permanent press fabrics. This is  
due to abrasion from normal  
wear.  
Pilling  
(Fibers break off,  
ball up and cling to  
fabric)  
•Turn items inside out to reduce abrasion.  
•Increase water temperature using hottest  
water safe for fabric.  
•Do not overload washer.  
•Use liquid detergent or use  
nonprecipitating water conditioner with  
nonphosphate granular detergent.  
•Reduce load size.  
•Add dissolved detergent to tub . Rewash  
load.  
•Mix 1 cup (240 ml) white vinegar to 1  
gallon (3.8 L) warm water in plastic  
container. Soak item. Rinse and rewash.  
•Undissolved detergent.  
•Some nonphosphate granular  
detergents can combine with  
hard water minerals to form a  
residue.  
Residue or powder  
on dark items;  
Stiff, harsh fabrics.  
•Do not overload washer.  
•Remove items from washer as soon as  
cycle is completed.  
•Reduce load size.  
•Rinse in cold water with liquid fabric  
softener.  
•Overloading the washer.  
Wrinkling  
•Use liquid fabric softener.  
•Wash synthetics frequently hot water  
and correct water level.  
•Soak in detergent booster or product  
containing enzymes.  
•Wash in hot water using full permanent  
press cycle. Increase detergent.  
•Add bleach safe for fabric or, treat with  
color remover.  
•Agitation time too short.  
•Wash water temperature too  
low.  
Yellow buildup of  
body soil on  
synthetic fabrics  
•Not enough detergent.  
•Use nonprecipitating water softener.  
•Before washing, run hot water for a few  
minutes to clear lines.  
•Drain water heater occasionally.  
•For an ongoing problem, install an iron  
filter in your water supply system.  
•To restore discolored load of whites, use  
rust remover safe for fabric.  
Do not use chlorine bleach to remove  
rust stains. It may intensify  
discoloration.  
•Iron or manganese in water  
supply, water pipes, or water  
heater.  
Yellow or brown  
rust stains  
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Follow the guidelines below for preparing the load for drying.  
Drying Procedures  
Read the Dryer Operating Instructions for operating your specific  
model.  
• Always read and follow fabric care labels and laundry product  
labels.  
To reduce the risk of fire, electrical shock, or serious injury to  
persons or property, comply with the basic warnings listed in Important  
Safety Instructions and those listed below.  
1. Prepare items for drying.  
Dry items of similar fabric, weight and construction in the same  
load.  
Separate dark items from light-colored items. Separate items that  
shed lint from those that attract lint. If an item sheds lint, turn it  
inside out.  
Be sure buckles, buttons and trim are heatproof and won't damage  
the drum finish. Close zippers, fasten hooks and Velcro®-like  
fasteners. Tie strings and sashes to prevent snagging and tangling.  
If possible, turn pockets inside out for even drying.  
Check for stains which may not have been removed in washing.  
Dryer heat may permanently set some stains. Repeat stain removal  
process before drying.  
Follow fabric care label instructions.  
Place small items in a mesh bag to prevent tangling and for easy  
removal.  
2. Check that lint screen is clean and in place.  
3. Load the dryer.  
The average load will fill the drum 1/3 to 1/2 full. Items need room  
to tumble freely for even drying and less wrinkling. Do not  
overload dryer.  
When drying large items, dry only 2 or 3 at a time. Fill out the load  
with small and medium sized items.  
For delicate or very small loads, add 2 lint-free towels for better  
drying, less wrinkling, and to prevent grease stains caused by fabric  
softener sheets.  
Place small items in a mesh bag.  
Do not overdry items. Overdrying can cause wrinkling, shrinkage,  
harshness, and a build-up of static electricity, which can produce  
more lint.  
If desired, add a dryer fabric softener sheet.  
4. Close the dryer door and set dryer controls (some models).  
See Dryer Operating Instructions card for your specific model  
controls.  
5. Select cycle and settings according to type of load, level of  
dryness and/or options desired.  
6. Start the dryer.  
Turn Start control clockwise to ON. Hold for 1-2 seconds and  
release.  
To add or remove items when the dryer is running, open the door.  
The dryer will always stop when the door is opened.  
Allow the drum to come to a complete stop before reaching inside.  
Fill dryer drum 1/3 to 1/2 full.  
7. When the cycle ends, remove items immediately and hang or  
fold. If load is removed before the cycle ends, turn cycle selector to  
OFF.  
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Cycle Signal Control (some models)  
Features  
When the Cycle Signal Control is ON, a signal will sound at the end of each  
cycle and during the Press Saver setting (some models). The volume is  
adjustable on some models.  
Drum Light (some models)  
A drum light will come on whenever the door is opened to illuminate the dryer  
drum during loading and unloading. Closing the door turns off the light.  
Drying Rack (some models)  
Use the drying rack to dry items which should not be tumble dried.  
1. Open the dryer door and remove the lint screen.  
2. Insert drying rack into the dryer drum. Place the front bar under the lip  
of the lint screen opening.  
3. Place items to be dried on top of rack. Weight should not exceed 10 lbs.  
Leave space between items, but do not let items hang over the sides or  
through the grids. Do not tumble other items when using the drying rack.  
4. Select a timed dry setting best suited for items being dried. Use only the  
Air Fluff (no heat) temperature setting for items containing plastic, foam  
rubber, rubber-like materials, feathers or down.  
Use the drying rack to dry items which  
should not be tumbled.  
5. When items are dry, remove the rack and replace the lint screen. If lint  
screen is not in place, tumbling items could enter the exhaust system and  
cause damage to the dryer.  
Common Drying  
Problems  
Many drying problems involve poor cleaning results, poor soil and stain removal, residues of lint and scum, and fabric damage. For  
satisfactory drying results, follow these suggestions provided by The Soap and Detergent Association.  
PREVENTIVE MEASURES  
•Add a few bath towels to small loads for proper  
tumbling.  
•Some "silk-like" fabrics should be air dried.  
•Use proper drying temperature.  
•Place fabric softener sheet on top of load before  
starting the dryer.  
PROBLEM  
Greasy, oily  
stains  
POSSIBLE CAUSES SOLUTIONS  
•Fabric softener sheet.  
•Rub fabric softener stains with bar  
soap.  
Rinse and rewash.  
•Do not overload dryer.  
•Use fabric softener in washer or dryer to reduce  
static electricity.  
•Remove items when they are slightly damp to  
avoid overdrying.  
•Check that lint screen is clean and in place.  
• Overloading.  
• Overdrying causes static  
electricity.  
•Lint screen not clean when  
cycle began.  
•Lint is attached to "pills."  
•Reduce load size and rewash using  
liquid fabric softener in the final rinse.  
•Or, add a fabric softener sheet and  
tumble without heat.  
Lint  
•Use lint brush or roller to remove lint.  
•Use fabric softener to lubricate fibers.  
•When ironing, use spray starch or fabric finish on  
collars and cuffs.  
•Pilling is normal with  
synthetic and permanent  
press fabrics. This is due to  
abrasion from normal  
wear.  
•Use a lint brush or shaver to remove  
pills.  
Pilling  
(Fibers break off,  
ball up and cling  
to fabric.)  
•Turn items inside out to reduce abrasion.  
Shrinking  
Wrinkling  
•Overdrying.  
•Irreversible condition.  
•Follow fabric care label directions.  
•If shrinking is a concern, check load often.  
•Remove items while slightly damp.  
•Block knits into shape.  
•Lay flat to complete drying.  
•Overloading.  
•Leaving items in dryer after  
cycle ends.  
•Reduce load size and tumble at  
medium or low heat for 5-10 minutes.  
•Remove items immediately. Hang or  
•Do not overload dryer.  
•Remove items as soon as cycle ends.  
fold.  
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To reduce risk of fire or serious injury to persons or property,  
comply with the basic warnings listed in Important Safety Instructions and  
those listed below.  
Care and Cleaning  
Before cleaning the washer or dryer interior, unplug the electrical power  
cord to avoid electrical shock hazards.  
Do not use any type spray cleanser when cleaning dryer interior. Hazardous  
fumes or electrical shock could occur.  
Inside the Washer  
Remove items from the washer as soon as the cycle ends. Excess wrinkling,  
color transfer, and odors may develop in items left in the washer.  
Dry the washer top, the area around the lid opening, and the underside of  
the lid. These areas should always be dry before the lid is closed.  
Before cleaning the washer interior, unplug the electrical power cord to  
avoid electrical shock hazards.  
When extremely soiled items have been washed, a dirty residue may remain  
on the tub. Remove this by wiping the tub with a nonabrasive household  
cleanser. Rinse thoroughly with water.  
The agitator or tub may become stained from fabric dye. Clean these parts  
with a nonabrasive household cleanser. This prevents dye transfer to future  
loads.  
Clean lint screen after every load.  
Inside the Dryer  
Clean the dryer lint screen after every load. Lint build-up in the screen  
restricts air flow, which causes longer drying times. The screen is located at  
the bottom of the door opening. Remove by pulling straight up. Remove the  
lint and replace the screen.  
Occasionally a waxy build-up may form on the lint screen from using dryer-  
added fabric softener sheets. To remove this build-up, wash the lint screen  
in warm, soapy water. Dry thoroughly and replace. Do not operate the dryer  
without the lint screen in place.  
If the dryer drum becomes stained from noncolorfast fabrics, clean the drum  
with a damp cloth and a mild liquid household cleanser. Remove cleanser  
residue before drying the next load.  
Wash lint screen occasionally.  
Every 18 months a Sears or other qualified service dealer should clean the  
dryer cabinet interior and exhaust duct. These areas can collect lint and dust  
over time. An excessive amount of lint build-up could result in inefficient  
drying  
Use care with laundry  
products. They can damage finish on  
the laundry center.  
and possible fire hazard.  
Outside  
When laundering is completed, wipe cabinet with a damp cloth. Turn water  
faucets off to prevent pressure build-up in the hoses.  
Clean the cabinet with mild soap and water. Never use harsh, gritty or  
abrasive cleansers. If the cabinet becomes stained, clean with diluted  
chlorine bleach [1/2 cup (120 ml) in 1 quart (.95 L) water]. Rinse several times  
with clear water.  
Remove glue residue from tape or labels with a mixture of warm water and  
mild detergent. Or, touch residue with the sticky side of the tape or label.  
• Before moving the laundry center, place a strip of cardboard or thin  
fiberboard under the front leveling legs to prevent floor damage.  
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Winterizing Instructions  
If the laundry center is stored in an area where freezing can occur or moved in  
freezing temperatures, follow these winterizing instructions to prevent damage  
to the laundry center:  
FollowWinterizing  
Instructions for cold  
weather care.  
1. Turn off water supply faucets.  
2. Disconnect hoses from water supply and drain water from hoses.  
3. Plug electrical cord into a properly grounded electrical outlet.  
4. Add 1 gallon nontoxic recreational vehicle (RV) antifreeze to empty wash tub.  
Close lid.  
5. Set cycle selector knob at a spin setting. Pull out knob and let washer spin for  
1 minute to drain out all water. Not all of the RV antifreeze will be expelled.  
6. Push in knob, unplug electrical power cord, dry tub interior, and close lid.  
7. Store washer in an upright position.  
8. To remove antifreeze from washer after storage, run empty washer through  
a complete cycle using detergent. Do not add wash load.  
Avoid Service Checklist  
Before calling for service, review this list. It may save both time and expense. The list includes common concerns that are not the  
result of defective workmanship or materials in this laundry center.  
OCCURRENCE  
SOLUTION  
POSSIBLE CAUSE  
WASHER - NOISE  
"Clunking" or gear sounds.  
This is normal.  
A certain amount of "clunking" or gear  
sounds are normal in a heavy-duty  
washer.  
Rattling and clanking noise.  
Stop washer and check tub. If noise continues after  
washer is restarted, objects may be in pump. Call Sears  
or other qualified service dealer.  
Foreign objects such as coins or safety  
pins may be in tub or pump.  
To prevent unnecessary noise and damage to tub,  
fasten fasteners and turn items inside out.  
Belt buckles and metal fasteners are  
hitting wash tub.  
Squealing sound or hot  
rubber odor.  
Do not overload washer. Stop washer and reduce load.  
Washer is overloaded.  
This is usually normal. If sound continues, washer is  
probably out of balance. Stop washer and redistribute  
wash load.  
Thumping sound.  
Heavy wash loads may produce a  
thumping sound.  
Move laundry center so it rests firmly on solid floor.  
Additional floor bracing may be needed. Adjust leveling  
legs. See INSTALLATION INSTRUCTIONS for details.  
Laundry center is not resting on a solid,  
firm floor.  
Vibrating noise.  
See INSTALLATION INSTRUCTIONS for removing  
shipping bolt and block.  
Shipping bolt and block have not been  
removed during installation.  
Stop washer and rearrange wash load.  
Wash load unevenly distributed in tub.  
WASHER - OPERATING  
Close washer lid  
Washer does not start.  
Washer lid is open  
Make sure plug fits tightly in wall outlet.  
Electrical power cord may not be plugged  
in or connection may be loose.  
Reset circuit breaker or replace fuse. Do not increase  
fuse capacity. If problem is a circuit overload, have it  
corrected by a qualified electrician. If problem is a  
power outage, call local electric company.  
Housefuseblown, circuitbreakertripped,  
or a power outage has occurred.  
Turn on water supply faucets.  
Water supply faucets are not turned on.  
12  
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OCCURRENCE  
POSSIBLE CAUSE  
SOLUTION  
WASHER - OPERATING (continued)  
Move indicator clockwise slightly. Pull out knob.  
Washer does not start  
(continued).  
Cycle selector is not in correct position.  
Washer motor will stop if it becomes overheated. It will  
automatically restart after a cool down period of up to 30  
minutes (if washer has not been manually turned off).  
Motor is overheated.  
Close lid completely. Safety lid lock must not be broken.  
Washer won't spin.  
Residue left in tub.  
Lid is not completely closed.  
Heavily soiled items.  
Wipe tub with a nonabrasive household cleanser, then  
rinse. Shake or brush excess dirt and sand from items  
before washing.  
WASHER - WATER  
Wash load too wet after Washer is overloaded.  
spin.  
Do not overload washer. See Washing Procedures.  
Rearrange load to allow proper spinning.  
Straighten drain hose.  
Load is out of balance.  
Drain hose is kinked.  
Close lid completely. Washer will not fill with water when  
the lid is open.  
Water does not enter  
washer or it enters slowly.  
Lid is not completely closed.  
Check another faucet in the house. Wait until water  
supply and pressure increase.  
Water supply is not adequate in area.  
Fully open hot and cold faucets.  
Water supply faucets are not completely open.  
Water is being used elsewhere in the house.  
Water pressure must be at least 30 psi (260 kPa). Avoid  
running water elsewhere while washer is filling.  
Straighten hoses.  
Water inlet hoses are kinked.  
Do not overload washer. When control is set at highest  
fill level, dry load level should not be higher than top row  
of circular holes in wash tub.  
Water level does not cover Washer is overloaded.  
load.  
Measure hot water temperature at nearby faucet with  
candy or meat thermometer. Water temperature should  
be at least 120°F (49°C). Adjust water heater as necessary.  
Warm or hot water is not Hot water heater is set too low or is a  
hot enough.  
distance from laundry center.  
Avoid using hot water elsewhere before or during washer  
use. There may not be enough hot water available for  
proper cleaning. If problem persists, your hot water  
system may be unable to support more than 1 use at a  
time.  
Hot water is being used elsewhere in  
the house.  
See Operating Instructions for your washer  
To conserve energy, the temperature of  
the hot wash is regulated.  
Clean and straighten the drain hose.  
Water in washer does not Drain hose is kinked or clogged.  
drain or drains slowly.  
Check and tighten hose connections. Install rubber sealing  
washers provided.  
Water leaks.  
Loose fill hose connection at faucet or  
washer.  
Unclog drain pipes. Contact plumber if necessary.  
Use less detergent.  
House drain pipes are clogged.  
Oversudsing.  
Connect hot water hose to hot water faucet and cold  
water hose to cold water faucet.  
Incorrect wash and rinse Hot and cold water hoses are connected  
temperatures. to wrong supply faucets.  
Standpipe must be a minimum of 33" (83.82 cm) high to  
prevent siphoning. See INSTALLATION INSTRUCTIONS.  
Water is entering washer Drain hose standpipe is incorrect height.  
but tub does not fill.  
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OCCURRENCE  
DRYER  
POSSIBLE CAUSE  
SOLUTION  
Electrical power cord is not securely  
plugged in or plug may be loose.  
Make sure the plug fits tightly in wall outlet.  
Dryer does not start.  
House fuse blown or circuit breaker  
tripped.  
Reset circuit breaker or replace fuse.  
Make sure electrical line is not overloaded and the dryer  
is on a separate circuit.  
Thermal limiter tripped.  
Call a Sears or qualified service dealer for replacement.  
There are 2 house fuses in the dryer  
circuit. If 1 of the 2 fuses is blown, the  
drum may turn but the heater will not  
operate.  
Replace fuse.  
Dryer runs but won't  
heat.  
Gas supply valve is not open (gas models).  
Check to make sure supply valve is open. See  
INSTALLATION INSTRUCTIONS for procedure.  
Dryer does not have enough air supply to  
support the burner flame (gas models).  
See INSTALLATION INSTRUCTIONS.  
LP gas supply tank is empty or there has  
been a utility interruption of natural gas  
(gas models).  
Refill or replace tank.  
Dryer should heat when utility service is restored.  
Lint screen is clogged with lint.  
Make sure all lint has been removed from the dryer lint  
screen before starting each cycle.  
Drying cycle takes too  
long, outsideofthedryer  
feels too hot or smells  
hot.  
Exhaust duct requirements have not been  
met.  
Exhaust duct must be at least 4 inches in diameter and  
made of rigid or flexible metal.  
When in place, the duct must have no more than two  
90° bends and must not exceed length listed in  
INSTALLATION INSTRUCTIONS.  
Electric dryer is connected to a 208 volt  
circuit.  
Drying time will be 20% longer than drying on a 240 volt  
circuit.  
Drying procedures have not been  
followed.  
See Drying Procedures.  
Outside exhaust hood or exhaust duct  
may be clogged or restricted.  
Clean out any obstruction.  
High humidity.  
Use a dehumidifier near the dryer.  
Do not overload. See Drying Procedures.  
Remove items as soon as cycle ends.  
See Drying Procedures.  
Excessive wrinkling.  
Dryer is overloaded.  
Items left in dryer too long.  
Insufficient sorting of items.  
Drying temperature too high.  
Follow fabric care label instructions.  
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Kenmore Appliance Warranty  
One Year Limited Warranty  
When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due  
to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME®  
(1-800-469-4663)toarrangeforfreerepair.  
If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of  
purchase.  
This warranty covers only defects in material and workmanship. Sears will NOT pay for:  
1. Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags.  
2. A service technician to instruct the user in correct product installation, operation or maintenance.  
3. A service technician to clean or maintain this product.  
4. Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with  
the product.  
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.  
6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those  
recommended in all instructions supplied with the product.  
7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.  
Disclaimer of implied warranties; limitation of remedies  
Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied  
warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest  
period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not  
allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties  
of merchantability or fitness, so these exclusions or limitations may not apply to you.  
This warranty applies only while this appliance is used in the United States and Canada.  
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
Sears, Roebuck and Co., Dept. 817WA, Hoffman Estates, IL 60179  
Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8  
Master Protection Agreement  
Congratulations on making a smart purchase. Your new Kenmore® appliance is designed and manufactured for years of  
dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when  
having a Master Protection Agreement can save you money and aggravation.  
The Master Protection Agreement also helps extend the life of your new appliance. Here’s what’s included in the Agreement:  
Parts and labor needed to help keep products operating prop-erly under normal use, not just defects. Our coverage  
goes well beyond the product warranty. No deductibles, no functional failure excluded from  
coverage— real protection.  
Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can  
trust willbe working on your product.  
Unlimited service calls and nationwide service, as often as you want us, whenever you want us.  
“No-lemon” guarantee – replacement of your covered product if four or more product failures occur within twelve  
months.  
Product replacement if your covered product can’t be fixed.  
Annual Preventive Maintenance Check at your request – no extra charge.  
Fast help by phone – we call it Rapid Resolution – phone sup-port from a Sears representative on all products. Think of  
us as a “talking owner’s manual.”  
Power surge protection against electrical damage due to power fluctuations.  
$250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered  
refrigerator or freezer.  
Rental reimbursement if repair of your covered product takes longer than promised.  
10% discount off the regular price of any non-covered repair service and related installed parts.  
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day  
or night, or schedule a service appointment online.  
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will  
provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection  
Agreement today!  
Some limitations and exclusions apply.  
For prices and additional information,  
call 1-800-827-6655 in the U.S.A. or Canada  
call 1-800-4-MY-HOME®.  
Sears Installation Service  
For Sears guaranteed professional installation of home  
appliances and items like garage door openers and water  
heaters, in the U.S.A. call 1-800-4-MY-HOME®  
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