®
™
Explorer 3270HD
High-Definition Digital Interactive Set-Top
User’s Guide
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Object and Liquid Entry
Grounding
Never push objects of any kind into this product
through openings as they may touch dangerous voltage
points or short out parts that could result in a fire or
electric shock. Do not expose this set-top to liquid or
moisture. Do not place this set-top on a wet surface. Do
not spill liquids on or near this set-top.
This set-top has a two-prong plug. Properly ground
(earth) this set-top by inserting the plug into a
grounded electrical, two-socket outlet. If this plug is
polarized, it has one wide prong and one narrow prong.
This plug fits only one way.
Accessories
Do not use accessories with this set-top unless
recommended by Scientific-Atlanta.
CAUTION:
To prevent electric shock, match wide blade of
plug to the wide slot, and then fully insert.
Overloading
Do not overload electrical outlets, extension cords, or
integral convenience receptacles, as this can result in a
risk of fire or electric shock. For equipment that
requires battery power or other sources to operate, refer
to the operating instructions for that equipment.
If you are unable to insert this plug fully into the outlet,
contact an electrician to replace your obsolete outlet.
Servicing
Do not open the cover of this set-top. If you open the
cover, your warranty will be void. Refer all servicing to
qualified personnel only.
Lightning and Power Surges
Ground (earth) your cable system to provide some
protection against voltage surges and built-up static
charges. Plug your set-top into a surge protector to
reduce the risk of damage from lightning strikes and
power surges. If you have questions, call your cable
service provider.
Damage that Requires Service
For damage that requires service, unplug this set-top
from the electrical outlet. Refer to the “Limited
Warranty” at the end of this guide if your set-top does
not operate when plugged into your electrical outlet
and connected to the cable television outlet.
Power Cord Protection
Arrange all power cords so that people cannot walk on
the cords, place objects on the cords, or place objects
against the cords, which can damage the cords. Give
particular attention to the cords at the point at which
the cord connects to the plug, at electrical outlets, and
at the places where the cords exit the set-top.
Screen Burn-In Warning
WARNING:
Be careful not to display the same fixed images
on your HDTV screen for extended periods of
time. These images, such as letterbox bars or
side bars, bright closed captioning backgrounds,
station logos, or any other stationary images
may cause the picture tubes in your HDTV to
age unevenly and cause damage to your HDTV.
Refer to the user’s guide that came with your
HDTV for more information.
Power Sources
A label on this set-top indicates the correct power
source for this set-top. Operate this set-top only from
an electrical outlet that has the voltage and frequency
that the label indicates.
If you are unsure of the type of power supply to your
residence, consult your cable service provider or your
local power company.
3
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In This Guide
Welcome!.................................................................................................................... 5
Before You Begin....................................................................................................... 8
Frequently Asked Questions About HDTV ........................................................ 10
Back Panel Connectors ........................................................................................... 12
Connecting the Explorer 3270HD Set-Top .......................................................... 13
Selecting Your Picture Size and Format .............................................................. 18
Watching TV ............................................................................................................ 22
Closed Captioning .................................................................................................. 24
Programming Your Remote .................................................................................. 26
TV Codes for the Remote ....................................................................................... 28
VCR Codes for the Remote.................................................................................... 30
AUX Codes for the Remote ................................................................................... 32
CBL Codes for the Remote .................................................................................... 33
Setting Up Advanced Features for the Remote .................................................. 34
Setting Up the VCR Commander Service ........................................................... 37
VCR Commander Service Codes.......................................................................... 41
Scheduling a VCR Recording ................................................................................ 44
Troubleshooting ...................................................................................................... 46
Warranty .................................................................................................................. 48
FCC Compliance ..................................................................................................... 50
Index ......................................................................................................................... 51
4
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Welcome!
Congratulations! You are now the owner
of one of the most advanced set-top boxes
on the market. Scientific-Atlanta’s
To start enjoying your advanced television
picture, first read the important information
contained in this user’s guide. It is filled
with information that will allow you to
enjoy your Explorer 3270HD Set-Top
immediately.
Explorer® 3270HD™ Set-Top represents
the latest in technical innovation allowing
you the ability to view cable television
programming for high-definition television
(HDTV) as well as standard-definition
television (SDTV), in both analog and
digital formats. The Explorer 3270HD Set-
Top also provides you with the ability to
experience the latest television offerings
including video-on-demand (VOD), if
available from your cable service provider.
Just ask your cable service provider if these
exciting services are available in your area.
Once you’ve read the user’s guide and
connected your Explorer 3270 Set-Top, call
your cable service provider. To activate
your service, you must provide them with
the serial number of your set-top. You can
locate this number on the back of your set-
top, or on the outside carton label. This
number is very important so jot it down
with the other information requested on
page 7.
In addition, your 3270HD Set-Top offers
the following features:
•
an on-screen program guide, which lets
you browse programming information
by program title, time, or theme
•
enhanced Parental Control features,
which let you restrict programming
based on rating, channel, time, or
individual programs
•
the VCR Commander Service™, which
lets you easily set your VCR to record a
program that you are watching
5
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Contents
What’s In The Carton?
The Explorer 3270HD Set-Top carton
contains the following items:
•
AllTouch® 2400 Remote Control,
including batteries
•
•
Explorer 3270HD Set-Top
•
IR Blaster, for use with the
VCR Commander™ Service*
10-ft YPbPr (component video) cable
Explorer® 3270HD™
High-Definition Digital Interactive Set-Top
User’s Guide
•
•
10-ft audio/video cable
•
•
user’s guide
10-ft audio cable
warranty card
•
power cord
*Contact your cable service provider to see if this service is available in your area.
6
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Where’s the Serial Number and MAC Address?
Your serial number and MAC address are
Use the space provided here to record your
set-top serial number and MAC address:
located on a label on the back of your set-
top. You must know your serial number in
order to receive digital cable services. In
addition, Scientific-Atlanta may need to
know your serial number to provide
technical assistance.
Serial Number: __________________
MAC Address: __________________
MAC Address
0003B4287797
SABDQXTLT N0006246618
Serial Number
What Are My Device Codes?
Your IR Blaster and your remote control
use codes to operate various other devices,
such as a TV, VCR, or DVD player. After
you program these codes (later in this
guide), you should record the codes here
for future reference.
Remote Control codes:
AUX:__________ VCR:__________
TV:____________ CBL:__________
VCR Commander Service code:_________
Who Do I Call To Set Up My Service?
When you connect your set-top to your
HDTV, you must contact your cable service
provider and ask them to turn on cable
services for your set-top. In addition, you
may need to contact your cable service
provider for troubleshooting or other
issues. Record the phone number for your
cable service provider here:
____________________________________
If you believe that your equipment needs
repair or replacement, contact Scientific-
Atlanta at 1-866-212-2141.
What Is The Explorer eClub?
The Explorer eClub is an online club that
provides news and “what’s up” information
about the Explorer 3270HD Set-Top and
offers you a chance to win prizes.
To join the Explorer eClub, you must know
the serial number of your set-top. You can
access the Explorer eClub on the Internet at
the following web address:
7
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Before You Begin
•
Read the IMPORTANT RULES FOR
•
If you plug the set-top into an outlet
that is controlled by a wall switch, keep
the switch in the ON position. The on-
screen guide is updated nightly. If the
wall switch is in the OFF position, your
set-top will not receive the latest
programming updates.
SAFE OPERATION section of this
guide.
•
Locate the serial number for your set-
top, which is on a bar code on the back
panel of the set-top. You will need this
serial number to activate service with
your cable service provider and to join
the Explorer eClub. Also, if your
system requires troubleshooting in the
future, your cable service provider or
Scientific-Atlanta may ask for the serial
number.
•
•
Keep the top of the set-top free of all
objects and electronic devices,
including your TV.
It is recommended that you connect a
surge protector to your cable equipment
and electronic devices.
8
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Installing Batteries In Your Remote
Your universal remote control (“remote”) is
2. Insert and firmly seat two new AA
batteries (alkaline recommended) into
the battery compartment.
configured from the factory to control your
set-top. In addition, you can program your
remote to control most TV and VCR
models, as well as various additional
devices.
Your remote requires two AA batteries
(included). Alkaline batteries are recom-
mended. Use the following procedure to
install the batteries.
T6435
CAUTION:
3. Slide the battery cover back onto the
remote control, and snap the cover into
place.
Make sure you correctly align the
positive (+) and negative (-) terminals
on the batteries to the corresponding
terminals in the remote control.
If the light on the remote flashes twice
whenever you press a key, the batteries are
weak and should be replaced.
1. Press forward and lift the lever on the
back cover of the remote control. The
battery cover releases, and then you can
pull up the cover to remove it.
T6434
9
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Frequently Asked Questions About HDTV
Are Local TV Stations Broadcasting in HDTV?
Many local stations are transmitting digital
signals. However, transmitting a digital
signal does not mean transmitting an
HDTV signal. Some stations are using the
new bandwidth to broadcast several
standard-definition channels. Most stations,
however, once they begin broadcasting in
digital, are offering HD content from their
parent station, that is, CBS, ABC, NBC,
Fox, WB, UPN, or PBS.
Aspect Ratio? Resolution? What Does All That Mean?
Progressive and interlaced format describe
the technique that your HDTV uses to
“paint” the picture on the screen. Inter-
laced format updates half of the lines on
the screen with every new video frame. In
one frame, an interlaced screen will update
all of the odd-numbered lines on the
screen. In the next frame, it updates all of
the even-numbered lines.
The aspect ratio of a television screen is
the ratio of its width to its height. The
standard television screen is 4 units wide
for every 3 units tall, so its aspect ratio is
4 x 3 or 4:3.
However, many HDTVs have an aspect
ratio of 16:9 (meaning that the screen is
16 units wide for every 9 units tall).
The resolution of an HDTV screen
By contrast, progressive format updates
each line on the screen every time the
frame changes.
indicates the amount of detail that the
screen can display. This resolution is
identified by the number of display lines on
the screen. For example, 1080i means that
the screen shows 1080 lines in interlaced
format, and 480p means that the screen
shows 480 lines in progressive format.
Your set-top can display the following
formats:
•
•
•
•
1080 lines, interlaced (1080i)
720 lines, progressive (720p)
480 lines, progressive (480p)
480 lines, interlaced (480i)
Standard Screen HDTV
(4:3 Aspect Ratio)
Wide Screen HDTV
(16:9 Aspect Ratio)
10
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Why are some HDTVs 4:3 Aspect Ratio and Others are 16:9?
The aspect ratios differ because the
television industry manufactures both
standard and wide-screen HDTVs, to
appeal to consumer viewing preferences.
Wide-screen TVs differ in the way that they
display standard-screen programming. You
can view the program in “pillarbox” format
(surrounded by blank bars), or you can
stretch or zoom the picture to fill your
HDTV screen.
Your set-top allows you to choose the way
you want to view standard-width program-
ming on your wide-screen TV. See
Selecting Your Picture Size and Format
on page 18.
What are the Differences Between Standard TVs and HDTVs?
•
An HDTV is 1/3 wider than a tradi-
tional TV. The HDTV aspect ratio is
usually 16:9 (compared to 4:3 for
SDTV).
•
•
In the USA, HDTV is always broadcast
with digital signals. SDTV is currently
broadcast in both digital and analog.
(However, HDTV and digital SDTV do
not use the same digital signal.)
•
HDTV uses a much finer resolution to
create the TV picture—up to 1125 lines
for HDTV, as compared with 525 lines
used in SDTV. This means that the
resolution for HDTV can be up to
1920x1080 pixels, as compared with
720x480 pixels for SDTV.
Generally, all HDTV-ready monitors or
integrated HDTV sets are capable of
supporting an SDTV 480i or 480p
signal. Not all HDTV monitors support
both 720p and 1080i HDTV signals.
For instance, some plasma displays
only support 720p.
11
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Back Panel Connectors
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AUDIO OUT
0003B4287797
L
AVIS: RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
SABDQXTL
N0006246618
OPTICAL
Pr
IR
CABLE
OUT
R
Pb
CABLE IN
THIS DEVICE IS INTENDED TO BE ATTACHED
TO RECEIVER THAT IS NOT USED TO
A
AUDIO
OUT
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION
OF THE FCC RULES, PART 15.
Y
120 VAC
60HZ 400W
120 VAC
60HZ 400W
DIGITAL VIDEO
AUDIO OUT
OUT
S-VIDEO
OUT
HDTV
1394 1394
DVI
BYPASS
1 2 3 4 5 6 7 8 9 10 11
12 13
14 15
T10833
1
2
3
4
5
6
7
Connect to a 1394-equipped HDTV or
consumer peripheral. Contact your
cable service provider to determine if
this port is supported in your area.
8
Connect an RCA cable to send a
digital audio signal to a surround-
sound receiver or other digital audio
device.
Record your serial number and MAC
address shown from this label on
page 7 of this guide for future
reference.
9
Connect an RCA cable to Video Out
and Left/Right Audio Out to send
analog video and audio signals to a
standard TV or VCR. This signal is
SDTV.
Connect an optical cable to send a
digital audio signal to a surround-
sound receiver or other digital audio
device.
10 Connect a coaxial cable to Cable Out
to send analog audio and video signals
to a TV or VCR. These signals are
SDTV video with mono audio.
Connect to the DVI input port on your
HDTV. Contact your cable service
provider to determine if this port is
supported in your area.
11 Connect RCA cables to Audio Out to
send analog audio signals (left and
right) to a stereo receiver or a TV with
stereo inputs.
Attach the IR Blaster cable to use
with the optional VCR Commander™
Service. See Setting Up the VCR
Commander Service on page 37.
12 Connect the coaxial cable that delivers
the signal from your cable service
provider.
Connect an S-Video cable to send an
S-Video signal to your TV or VCR.
This signal is SDTV but higher-
13 Connect an optional RF Bypass
module to your set-top. This module
allows you to view one channel while
recording another. Contact your cable
service provider to see if this service
is available.
quality than other SDTV connections.
Connect the HDTV (Y, Pb, and Pr)
component output ports to the HDTV
input on your HDTV. You must use
these ports to provide HDTV signals
to your HDTV.
14 Connect the power cord for another
device to deliver power to that device.
15 Connect the power cord provided to
deliver power to the set-top.
12
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Connecting the Explorer 3270HD Set-Top
Now that you’ve unpacked the Explorer
3270HD Set-Top from its carton, you’re
ready to connect it to your HDTV and other
electronic devices. The diagrams on the
following pages show examples of common
ways to connect your set-top to your
However, these diagrams do not show
every possible combination of devices.
Please consult the user’s guides that came
with your other devices for further
information.
Some of the cables shown in the diagrams
may not be included with your Explorer
Set-Top.
HDTV, VCR, and home theater receiver.
To Connect The Set-Top
4. Contact your cable service provider and
ask them to turn on cable services for
your set-top. Be prepared to give them
the serial number from the back panel
of your set-top. You should have
written this number down on page 7 of
this guide.
Be sure to follow all of these steps. If you
do not do so, your set-top will not be
authorized to receive digital services.
WARNING:
Electric shock hazard! Unplug all
electronic devices before connecting
or disconnecting any device cables.
Note: If you do not contact your cable
service provider, your set-top will not
be able to receive some or all of the
available services.
1. Unplug all electronic devices before
connecting the set-top.
5. Wait for the front of your set-top to
display one of the following:
2. Connect the set-top to your HDTV,
VCR, and other devices as shown in the
diagrams on pages 15 through 17.
These diagrams do not cover every
possible wiring combination.
• Current time
• Four dashes (- - - -)
Important: It may take several minutes
for the set-top to receive the latest
software, programming, and service
information. When the front panel
displays the time or four dashes, the
update is complete.
Important:
• These cables are color-coded. Make
sure that you connect them to the
proper ports on each device.
6. After the update is complete, press
POWER to turn on your set-top.
• Make note of the video input on the
set-top where you connected the
YPbPr cables. (For example,
Component 1.) You will need to
know this port when you use the
Setup Wizard, later in this guide.
7. Turn on the power to your HDTV.
8. Your next step is to use the Setup
Wizard to select your picture size and
format. Go to Selecting Your Picture
Size and Format on page 18.
3. Plug the set-top and the HDTV into an
AC power source, but do not turn on
your set-top or HDTV yet.
13
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What If My HDTV Doesn’t Have YPbPr Inputs?
Most HDTVs include YPbPr connectors
the store where you purchased your set-top,
for component video inputs, and your
Explorer 3270HD Set-Top includes a
YPbPr cable for these inputs.
Your set-top will not display an HDTV
signal correctly on an SDTV, even if the
TV includes YPbPr inputs.
If your HDTV has only RGB inputs, you
need a connection converter. Check with
How Do I Set Up Stereo Sound?
To hear stereo sound, you must do one of
the following:
In addition, you may also connect an
S-Video cable from the S-VIDEO OUT
connector on the set-top to the S-VIDEO
connector on the HDTV or VCR. How-
ever, the S-Video connection does not
supply audio. You must also use audio
cables with the S-Video cable.
•
Connect audio cables from the AUDIO
OUT LEFT and RIGHT connectors on
the set-top to the AUDIO IN LEFT and
RIGHT connectors on your HDTV,
stereo receiver, or home theater.
If you connect the set-top to your HDTV
using only the coaxial cable at the CABLE
OUT connection, your HDTV will not
receive stereo sound from your set-top.
•
Connect an RCA cable from the
DIGITAL AUDIO OUT on your set-top
to the DIGITAL AUDIO IN on your
HDTV (if equipped), stereo receiver, or
home theater.
Note: S-Video and coaxial cables only
deliver SDTV programming. They do not
deliver HDTV programming.
14
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To Connect the Set-Top to an HDTV Using YPbPr Cables and SDTV Video Cables
Explorer 3270HD Set-Top
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AUDIO OUT
0003B4287797
L
AVIS: RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
SABDQXTL
N0006246618
Pr
OPTICAL
IR
LE
R
Pb
CABLE IN
THIS DEVICE IS INTENDED TO BE ATTACHED
TO A RECEIVER THAT IS NOT USED TO
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION
OF THE FCC RULES, PART 15.
AUDIO
OUT
Y
120 VAC
60HZ 400W
120 VAC
60HZ 400W
DIGITAL VIDEO
AUDIO OUT
OUT
S-VIDEO
OUT
HDTV
1394 1394
DVI
BYPASS
Cable Input
Back
of
HDTV
V1
V2
V3
Pr/R
Pb/B
Y/G
VIDEO
S-VIDEO
ANTENNA
1
H
V
LEFT
OUT
LEFT
OUT
LEFT
OUT
IN
IN
IN
IN
ANTENNA
2
AUDIO
OUT IN
AUDIO
AUDIO
OUT IN
OUT
RIGHT
RIGHT
RIGHT
T10583
15
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To Connect the Set-Top to an HDTV and VCR
Standard VCRs can record and play back
SDTV programming, but they cannot
record HDTV content.
Explorer 3270HD Set-Top
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AUDIO OUT
0003B4287797
L
AVIS: RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
SABDQXTL
N0006246618
Pr
OPTICAL
CE
O
R
Pb
CABLE IN
THIS DEVICE IS INTENDED TO BE ATTACHED
TO A RECEIVER THAT IS NOT USED TO
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION
OF THE FCC RULES, PART 15.
AUDIO
OUT
Y
120 VAC
60HZ 400W
120 VAC
60HZ 400W
DIGITAL VIDEO
AUDIO OUT
OUT
S-VIDEO
OUT
HDTV
1394 1394
DVI
BYPASS
Cable Input
Back
of
HDTV
V1
V2
V3
Pr/R
Pb/B
Y/G
VIDEO
S-VIDEO
ANTENNA
1
H
V
LEFT
OUT
LEFT
OUT
LEFT
OUT
IN
IN
IN
IN
ANTENNA
2
AUDIO
OUT IN
AUDIO
AUDIO
OUT IN
OUT
RIGHT
RIGHT
RIGHT
RF IN
Back
of
L
R
L
R
Stereo
VCR
RF OUT
VIDEO
IN
AUDIO
IN
VIDEO
OUT
AUDIO
OUT
T10584
16
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To Connect the Set-Top to an HDTV, VCR and Home Theater Receiver
Explorer 3270HD Set-Top
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
AUDIO OUT
0003B4287797
L
AVIS: RISQUE DE CHOC
ELECTRIQUE NE PAS OUVRIR
SABDQXTL
N0006246618
Pr
OPTICAL
BLE
R
Pb
CABLE IN
THIS DEVICE IS INTENDED TO BE ATTACHED
TO A RECEIVER THAT IS NOT USED TO
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE
IN ANY OTHER FASHION MAY CAUSE
HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION
F THE FCC RULES, PART 15.
AUDIO
OUT
Y
120 VAC
60HZ 400W
120 VAC
60HZ 400W
DIGITAL VIDEO
AUDIO OUT
OUT
S-VIDEO
OUT
HDTV
1394 1394
DVI
BYPASS
Cable Input
Please refer to
your Home
Theater
Back of Home
Theater Receiver
L
R
L
R
L
R
Receiver's
owner's
DIGITAL
AUDIO
IN 2
VIDEO
IN 2
AUDIO
IN 2
DIGITAL
AUDIO
IN 1
VIDEO
IN 1
AUDIO
IN 1
VIDEO AUDIO
FROM VCR FROM VCR
manual for
more detailed
information.
L
R
L
R
LOUDSPEAKER
OUTPUTS
AUDIO
IN 3
MONITOR/TV
OUT
RECORD
VIDEO
OUT
RECORD
AUDIO
OUT
RF IN
Back
of
L
R
L
R
Stereo
VCR
RF OUT
VIDEO
IN
AUDIO
IN
VIDEO
OUT
AUDIO
OUT
Back
of
HDTV
V1
V2
V3
Pr/R
Pb/B
Y/G
VIDEO
S-VIDEO
ANTENNA
1
H
V
LEFT
OUT
LEFT
OUT
LEFT
OUT
IN
IN
IN
ANTENNA
2
AUDIO
OUT IN
AUDIO
OUT IN
AUDIO
OUT IN
RIGHT
RIGHT
RIGHT
T10586
17
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Selecting Your Picture Size and Format
One main difference between SDTV and
HDTV is the width of the screen. HDTVs
usually have a wider aspect ratio than
SDTVs.
format. 480p means that the screen shows
480 lines, progressive format.
Your 3270HD can accept programming in
many different formats (aspect ratio and
resolution) and convert them into the
format that looks best on your HDTV. The
Explorer HDTV Setup Wizard helps you
select the formats that will be available to
you.
The aspect ratio of a television screen is the
ratio of its width to its height. The standard
television screen is 4 units wide for every
3 units tall, so its aspect ratio is 4 x 3 or
4:3.
However, many HDTVs have an aspect
ratio of 16:9 (meaning that the screen is
16 units wide for ever 9 units tall).
•
Throughout these instructions, use the
remote control arrow keys (W, X, S,
T) and
,
,
keys to navigate
In addition, HDTVs can display a higher
resolution than SDTVs. This resolution is
identified by the number of display lines on
the screen. For example, 1080i means that
the screen shows 1080 lines in interlaced
through the menus and options, unless
indicated otherwise.
•
You may want to have available the
User manual that came with your
HDTV for reference.
Standard Screen HDTV
(4:3 Aspect Ratio)
Wide Screen HDTV
(16:9 Aspect Ratio)
What if I Don’t See Anything?
Your set-top can provide video to your
HDTV in several different screen resolu-
tions:
3. Release
blinks.
when the message light
4. Press VOL -. The front panel displays
•
•
•
•
1080 lines, interlaced (1080i)
720 lines, progressive (720p)
480 lines, progressive (480p)
480 lines, interlaced (480i)
HdSr.
5. Press one of the following keys to
select a different resolution:
• Press Ch+ to set 480i resolution.
• Press Ch- to set 480p resolution.
• Press Vol- to set 720p resolution.
• Press Vol+ to set 1080i resolution.
Your set-top provides 1080i resolution by
default. If you only see a black screen
when you turn on your set-top and HDTV,
your HDTV may not support 1080i. Follow
these steps to choose another resolution
that your HDTV supports:
The front panel displays the resolution you
selected, followed by SEt. You have now
set the resolution for your set-top, and you
should be able to view programming on
your HDTV.
1. Turn on the set-top.
2. Press and hold
on the front of the
set-top until the message light blinks
(about three seconds).
18
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Choosing Your Video Input
1. Verify the set-top is plugged in and
4. Your next step is to select the default
picture format for your HDTV.
turned ON.
2. Turn ON the HDTV.
• If your HDTV has a 4:3 aspect ratio,
go to Selecting Your Picture
Format for a 4:3 Screen.
3. Press the INPUT or TV/VIDEO key on
the HDTV remote or on the HDTV and
scroll to the video input you chose for
the connection. For example:
• If your HDTV has a 16:9 aspect
ratio, go to Selecting Your Picture
Format for a 16:9 Screen.
Component 1.
Selecting Your Picture Format for a 4:3 Screen
Use these steps if your HDTV has an
aspect ratio of 4:3.
5. Choose one of the following options to
set the picture format:
1. Turn off the set-top.
• Press
, and then press Exit to end
2. Press the INFO and GUIDE keys on
the front panel of the set-top simulta-
neously to access the Setup Wizard
through the set-top.
the setup. This is the recommended
setting for a 4:3 screen. Notice that
the example fills the entire screen.
The screen shows the saved settings.
3. Press
when you see “This is the Y,
• Or, press
to choose a custom
Pb, Pr output…” on the Output
Selection Screen to identify the set-top/
HDTV connection.
setup. This option provides more
customizing options and is intended
for more advanced users.
4. Press
when you see “If your TV
has a standard 4:3 screen...” on the
screen to identify the screen size.
If you selected
turn on the set-top and start watching
TV. If you selected , see Selecting a
, you are ready to
Custom Picture Format on page 20.
Selecting Your Picture Format for a 16:9 Screen
5. Choose one of the following options to
set the picture format:
Use these steps if your HDTV has an
aspect ratio of 16:9.
• Press
. This is the recommended
1. Turn off the set-top.
setting for a 16:9 screen.
2. Press the INFO and GUIDE keys on
the front panel of the set-top simulta-
neously to access the Setup Wizard
through the set-top.
• Or press
to choose a custom
setup. This selection provides more
customizing options and is intended
for more advanced users.
3. Press
when you see “This is the Y,
Pb, Pr output…” on the Output
Selection Screen to identify the set-top/
HDTV connection.
If you selected
turn on the set-top and start watching
TV. If you selected , see Selecting a
Custom Picture Format on page 20.
, you are ready to
4. Press
when you see “If your TV has
a 16:9 screen...” on the screen to
identify the screen size.
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Selecting a Custom Picture Format
3. Press
to cycle through the picture
If you chose option C, the Wizard offers
format options. Follow the Setup
Wizard directions to save the format
that looks best on your HDTV. If your
HDTV does not support one of the
format options, you will see a black
screen.
options for you to select the best picture
format and size for viewing programs on
your HDTV.
1. Press
to acknowledge that the
HDTV monitor is in Normal display
mode.
4. After you cycle through all of the
picture options, press EXIT twice and
then press POWER. The set-top turns
on, and you are ready to watch TV.
2. Press
setup.
to start the Picture Scan
View HD and Non-HD Channels on a 4:3 Screen
Some channels are high definition (HD)
and some are not. To maximize viewing of
non-HD channels, you can toggle between
an HD scan rate (either 1080i or 720p) and
a standard definition scan rate (either 480i
or 480p).
1. Press SETTINGS to access the Quick
Settings menu.
2. Scroll to Picture Format.
3. Press W or X to view the scan rates
selected during the setup process. Then,
select the picture format of your choice.
Either 480i or 480p
fills the screen
20
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View HD and Non-HD Channels on a 16:9 Screen
Some channels are high definition (HD)
and some are not. To optimize viewing of
non-HD channels, you can stretch or zoom
the size of the picture through the set-top.
Press CBL once on your remote, and then
use the # key to toggle between Normal,
Stretch, and Zoom settings.
Change Border Color
Tune to an HD channel, then to a non-HD
channel. On some channels, the setup may
be displaying a border either on the right
and left sides of the screen, or on the top
and bottom of the screen.
WARNING:
Be careful not to display the same
fixed images on your HDTV screen
for extended periods of time. These
images, such as letterbox bars or
side bars, bright closed captioning
backgrounds, station logos, or any
other stationary images may cause
the picture tubes in your HDTV to
age unevenly and cause damage to
your HDTV. Refer to the user’s
guide that came with your HDTV
for more information.
1. Press SETTINGS twice to access the
General Settings menu.
2. Scroll to Set:TV Borders.
3. Press X to access the Light, Med, and
Dark options.
4. Scroll through the options and select
the border color of your choice.
5. Press
to accept the changes.
21
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Watching TV
and begin watching TV. Press the
POWER button on the front of the set-top
to turn it on.
After you set up your Explorer 3270HD
Set-Top, and the front panel displays the
current time, you can turn on the set-top
Using the Mode Keys
Your remote can operate your set-top and
your HDTV, plus two other devices that
you have set up with your remote. The
mode keys across the top of your remote let
you specify the device you want to control:
If you prefer, you can set up some of these
mode keys to operate other devices. For
example, you can set up your AUX key to
operate a second VCR. See Setting Up
Advanced Features for the Remote earlier
in this guide.
•
AUX controls a CD player, receiver,
amplifier, or other audio devices.
Note: Some of the remote keys may be
disabled in various modes. For example,
Play, Fast Forward, and Rewind do not
function in TV mode.
•
•
•
VCR controls a VCR or DVD player.
TV controls a television.
CBL controls your set-top.
Using Basic Control Keys
The following keys provide basic control
for your set-top and TV:
•
•
•
To adjust the volume, use VOL+ and
VOL- on the remote control.
•
To turn your set-top on, press TV and
To view more information about the
current program, press INFO.
then POWER on the remote control.
•
To change the channel, use CH+ and
To toggle between normal, zoom, and
stretch modes while watching an SDTV
source, press #.
CH- on the remote control.
22
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Using the On-Screen Guide
Your set-top may provide an on-screen
•
To view the highlighted program, press
SELECT. If you select a program that
is scheduled to occur in the future, the
set-top sets a timer to record the
program automatically. (You must have
the IR Blaster installed to use this
option. See Setting Up the VCR
Commander Service on page 37.)
program guide that organizes programs and
events into listings by channel, theme, or
title. Your cable service provider should
offer a user’s guide for this service, if the
on-screen guide is available in your area.
The current channel continues to display in
the upper right corner of the on-screen
guide. The upper left corner displays
•
The
keys provide additional
information about the highlighted program.
functions that vary, based on the current
on-screen guide screen. For example, in
•
•
To view or hide the on-screen guide,
press GUIDE.
many screens you can use the
key to
change the sort order of programs in the
guide. The on-screen guide screen
displays the functions that are assigned
to each of these keys.
To view information about a program,
use the arrow keys on the remote
(S T W X) to highlight the program.
•
To view more detailed information
about the highlighted program, press
INFO.
Changing Your Set-Top Settings
The Explorer 3270HD Set-Top offers two
•
Press SETTINGS once to view the
Quick Settings menu. Press SET-
TINGS again to view the General
settings menu. Press SETTINGS a
third time to hide both settings menus.
menus of settings that you can use to
configure your set-top features, based on
your preferences:
The Quick Settings menu gives you quick
access to some of the more commonly used
settings such as parental control, favorite
channel lists, and sleep timers.
•
•
•
Use the arrow keys to scroll through the
settings options.
Press SELECT to change the high-
lighted setting.
The General Settings menu gives you
access to all of the quick settings plus more
advanced settings, such as on-screen
languages and Personal Identification
Numbers (PINs).
Press INFO to learn more about the
highlighted setting.
23
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Closed Captioning
All TVs support closed captioning through
your HDTV, the set-top controls how you
view closed captioning.
the RF and baseband inputs. When you use
the YPrPb ports to connect your set-top to
How Can I Turn Closed Captioning On and Off?
1. Press SETTINGS twice to access the
4. To control the audio volume through
the TV, select the Fixed setting. This
setting enables you to have closed
captioning turned on or off while
General Settings menu.
2. Scroll to Audio:Volume Ctrl.
3. To control the audio volume through
the DHCT, select the Variable setting.
This setting enables you to have closed
captioning turned on or off while
listening to the programming audio, or
to have closed captioning on while the
DHCT audio is muted.
listening to the programming audio.
a. While watching TV, press SET-
TINGS to access the Quick Settings
menu.
b. Scroll to Caption Off/On.
c. Press X to access the options.
a. While watching TV, press
SETTINGS to access the Quick
Settings menu.
d. Scroll through the options and press
SELECT to set your choice.
b. Scroll to Caption Off/On/On with
Mute.
c. Press X to access the options.
d. Scroll through the options and press
SELECT to set your choice.
Note: If you choose Variable, you
should program your remote to control
the volume through the set-top. The
default setting is to control the volume
through the TV. See How Do I Lock
My Volume Keys To a Device on page
34.
How Do I Choose a Closed Captioning Source?
1. Press SETTINGS twice to access the
4. Scroll through the options and select
the recommended sources: Std CC1 and
Digital 1.
General Settings menu.
2. Scroll to CC:Source.
3. Press X to access the STD (standard)
and digital source options.
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Can I Change the Way Closed Captioning Looks?
Yes, as long as the closed-captioning
source supports enhanced text appearance
and other attributes. If the source does not
support these features, then the text color
and size will not change after making the
following adjustments.
3. Scroll to CC:Characters.
a. Press X to access the character
shading, color, and style options.
b. Scroll through the options and select
your choice.
4. Scroll to CC:Options.
1. Press SETTINGS twice to access the
a. Press X to access the text size and
caption style options.
General Settings menu.
2. Scroll to CC:Background.
b. Scroll through the options and select
your choices.
a. Press X to access the background
shading and color options.
b. Scroll through the options and select
your choice.
How Do I Record Closed Captioning With My Programs?
If the program contains closed caption
information, it will be recorded by your
VCR automatically. When the tape is
played back, turn on the closed captioning
feature on your TV to view the captions.
Note: An HD program records to your
VCR in SD (standard definition) format.
25
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Programming Your Remote
The mode keys are the four buttons arched
across the top of the remote. These buttons
are labeled AUX, VCR, TV, and CBL and
let you specify the device you want to
control when you are using the remote. For
example, to turn on your HDTV, you must
first press TV to specify TV mode. Then
press POWER.
POWER
2. Make sure that the device is turned on.
Your remote control arrives from the
factory already programmed with the
following codes:
3. Press SELECT and a mode key (AUX,
VCR, TV or CBL) at the same time
until the light at the top of the remote
blinks twice. For example, to set up the
TV key, press SELECT and TV at the
same time.
TV
0068
VCR 0095
CBL 0458
AUX 1037
4. Enter the code for the device. For
example, if you have a Sony TV, enter
0 0 1 4.
These codes operate many popular brands
of electronic devices. Before you program
any new codes into your remote, you
should check to see if the remote already
controls your devices.
5. Point the remote toward the device.
6. Press POWER, PLAY, or CH+ to test
the device.
To test a mode key, turn on a device, press
the mode key for that device, and then
press POWER on the remote.
7. Did the device operate correctly?
• If yes, this mode key is programmed
correctly. Write down these numbers
on page 7 of this guide. You’re ready
to use the same steps for the other
mode keys.
•
If the device turns off, then the mode
key is probably programmed correctly.
You should not need to program a new
code for that mode key.
• If no, repeat these steps using a
different code.
•
If the device does not turn off, you must
program a new code for this mode key.
Note: If all of the codes listed for
your brand of device fail to operate
your device properly, see What If
None Of These Codes Work on
page 27.
Follow these steps to program a mode key:
1. Find the code for your brand of device
in one of the code lists in this guide.
The code lists begin on page 28.
To Unlock the CBL Mode Key
Your remote control is already set up to
operate your set-top. The CBL mode key is
locked to keep you from changing this
setting accidentally. If you need to change
this setting to operate another device, you
must “unlock” the CBL mode key.
1. Press the SELECT key and the CBL
key at the same time until the LED
blinks twice.
2. Press 9 9 6.
3. Press CH- to unlock the remote.
Result: You can now set up your CBL key
with a different cable code.
If you unlock your CBL mode key and
change your CBL code, the remote will no
longer control your set-top.
26
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What If None Of These Codes Work?
If none of the codes listed for your device
5. Did the device turn off?
work, you can search through the code
library for a valid code.
• If no, press S to go to the next code,
and then press POWER to try again.
1. Turn on the device.
• If yes, press SELECT to confirm the
2. Press SELECT and a mode key (AUX,
VCR, TV, or CBL) at the same time
until the light blinks twice. For
code.
Note: Each code library contains the
following number of codes:
example, to search for a TV code, press
SELECT and TV at the same time.
• TV: 51 codes
• VCR: 56 codes
• AUX: 57 codes
• CBL: 10 codes
3. Using the keypad on the remote, press
9 9 1. The light blinks once.
4. Point the remote toward the device, and
press POWER.
What Code Did I Find?
You can find out which codes are pro-
grammed into your remote by using the
following procedure.
4. Press 2; then, count the light blinks.
The number of blinks indicates the
second digit in the code.
1. Press SELECT and a mode key (AUX,
VCR, TV, or CBL) at the same time
until the light blinks twice.
5. Press 3; then, count the light blinks.
The number of blinks indicates the third
digit in the code.
2. Using the keypad on the remote, press
6. Press 4; then, count the light blinks.
The number of blinks indicates the
fourth digit in the code.
9 9 0. The light blinks twice.
3. Press 1; then, count the light blinks.
The number of light blinks indicates the
first digit in the code. For example, four
blinks indicates the first digit in the
code is 4. If the light does not blink, the
digit is 0.
7. Write down your codes on page 7 of
this guide.
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TV Codes for the Remote
Brand
AOC
Code
0033, 0044
Fisher
Fujitsu
Funai
Futuretech
GE
0168
0193
0194, 0185, 0193
0194
Admiral
Aiko
0107, 0477
0106
The default code
for your TV mode
key is 0068.
Aiwa
0715
0035, 0061, 1361, 0065,
0192, 0465, 1161, 0107,
Akai
0044
0761
Alaron
0193
Gibralter
GoldStar
Gradiente
Grunpy
Hallmark
Harley Davidson
Harman/Kardon
Harvard
Hitachi
0031, 0033, 0044
0192, 0033, 0044, 0070
0070, 0067
0193, 0194
0192
0193
0068
0194
America Action
Ampro
Anam
0194
0765
0194
Audiovox
Baysonic
Belcor
Bell & Howell
Bradford
Brockwood
Broksonic
CXC
0106, 0194, 0465, 0637
0194
0033
0030, 0168
0194
0033
0250, 0477
0194
0159, 0070, 0030
0068
0031
Infinity
Inteq
JBL
JCB
JVC
0068
0014
0067
Candle
Carnivale
Carver
0044, 0070
0044
0068
KEC
KTV
Kenwood
Konka
0194
0194, 0044
0044, 0033
0721, 0646, 0642, 0652,
0717
Celebrity
Cineral
Citizen
Concerto
Contec
Craig
Crosley
Crown
0014
0465, 0106
0070, 0044, 0074, 0106
0070
0194
0194
0068
0194
0074, 0044, 0030, 0061,
0065, 0068, 0070, 0107,
0159, 0168, 0180, 0465,
0761, 1161, 1361
0106, 0637, 0033, 0638,
0465
0033
0159
LG
LXI
0070
0168, 0061, 0068, 0170,
0192, 0761
0030
Logik
Luxman
MGA
Curtis Mathes
0070
0164, 0033, 0044, 0192
0074, 0044, 0033, 0070
0068, 0044, 0193, 1268
0030
0068, 0044
0264
MTC
Magnavox
Majestic
Marantz
Matsushita
Megatron
Memorex
Daewoo
Daytron
Denon
Dumont
Dwin
Electroband
Emerson
0031, 0033
0788
0014
0250, 0194, 0192, 0193,
0477, 0638, 0637, 0033,
0159, 0192
0193, 0477, 0192, 0030,
0070, 0164, 0168, 0264
0031, 0061, 0065, 0761
0035
Midland
Minutz
0168
0044
Mitsubishi
Motorola
0164, 0192, 0033, 0107
0107
Envision
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Multitech
NAD
NEC
NTC
Nikko
0194
Scott
0250, 0033, 0192, 0193,
0194
0168, 0070, 0170, 0061,
0068, 0185, 0192, 0193,
0761
0194
0170
0107, 0702
0033
0030
0014, 0125
0192, 0193, 0194
0185
0194
0014
0068, 0044
0185, 0194
0070, 0192
0031
0107
0065, 0264
0193
0065, 0070
0030, 0068, 0193, 0194,
0033, 0106, 0070, 0074,
0164
0070
0170, 0074, 0168, 1270
0044
0067
0068
0170, 0180, 0192
0044, 0033, 0070
0106
0192, 0044, 0106
0194
0264, 0180, 0168
0107
0477, 0193, 0250
0065, 0264
0061, 1361, 0074, 0044,
0035, 0192, 0065, 0033,
0070, 0170, 0761
0159, 0033, 0044, 0068,
0477
0068
0033, 0044
0180, 0693
0033, 0106
0731
0065
0061, 0761
0192
0031, 0033
0065, 0264
Sears
Semivox
Semp
Sharp
Shogun
Signature
Sony
Soundesign
Squareview
Starlite
Supreme
Sylvania
Symphonic
TMK
TNCi
Tandy
Onwa
Optimus
Optonica
Orion
Panasonic
Penney
Philco
Philips
Pilot
Pioneer
Portland
Princeton
Prism
Proscan
Proton
Pulsar
Quasar
RCA
Technics
Technol Ace
Techwood
Teknika
0061, 1361, 1161, 0693,
1261, 0033, 0065, 0104,
0107, 0761, 1061, 1461
0194, 0044, 0192, 0168,
0033, 0061, 0070, 0761
0194, 0168, 0044, 0192,
0033, 0070
Telefunken
Toshiba
Vector Research
Victor
Vidikron
Vidtech
Radio Shack
Realistic
0033, 0192
Runco
SSS
Sampo
Samsung
0617, 0031, 0044
0033, 0194
0044
0074, 0033, 0192, 0044,
0070
0465
Wards
0068, 0192, 0030, 0125,
0033, 0035, 0044, 0070,
0193
White Westinghouse 0638, 0637, 0477
Yamaha
Zenith
0033, 0044
0031, 0638, 0030, 0106,
0477
Sansei
Sansui
Sanyo
0477
0168
Scimitsu
Scotch
0033
0192
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VCR Codes for the Remote
Hughes Network
Systems
JVC
0056
VCR Codes
Brand
Code
0062, 0223
0014
0014, 0051
The default code
for your VCR
mode key is 0095.
0081, 0055
0055
0051
Admiral
Adventura
Aiwa
Jensen
KEC
KLH
0086
Akai
0055
Kenwood
Kodak
LXI
Lloyd’s
Logik
MEI
MGA
MGN Technology
MTC
Magnavox
Magnin
Marantz
Marta
0055, 0081
0049, 0051
0051
0014
0086
0049
0057, 0254
0254
0014, 0254
0049, 0095, 0014, 0053
0254
0095, 0049
0051
American High
Asha
0049
0254
0051
0254
Audiovox
Beaumark
Bell & Howell
Broksonic
CCE
Calix
Canon
Carver
Citizen
Your VCR mode
key can control a
VCR or a DVD
player. Use these
codes to choose
one of those
0118
0135, 0198, 0223, 0493
0086
0051
0049
0095
0051
0086
devices.
Colt
Craig
0051, 0086, 0061, 0254
Matsushita
Memorex
0049, 0176
0118, 0061, 0493, 0014,
0051, 0062, 0049, 0254,
1051, 0053, 0176, 0223,
1176, 1276
0056
0057, 0062, 0081
0049, 0062
0014, 0086
0055, 0081, 0118
0051
Curtis Mathes
0049, 0055, 0074, 0176,
0774
0254
0059
0056
0014
0051
0051
Cybernex
Daewoo
Denon
Dynatech
Electrohome
Electrophonic
Emerex
Minolta
Mitsubishi
Motorola
Multitech
NEC
Nikko
Noblex
Olympus
Optimus
0046
Emerson
0198, 0223, 0135, 0493,
0014, 0051, 0057
0061, 0118
0047, 0049
0254
0049
Fisher
Fuji
Funai
GE
0176, 1076, 1176, 0062,
1276, 0051, 1062, 0118
0493, 0198, 0223
0049, 0176, 1176, 1276,
0239, 0630, 1076
0049, 0254, 0051, 0056
0056
0049, 0223, 0493
0095, 0049, 0632
0051
0014
0049, 0074, 0062, 0254,
0774
0014
0051
0014
0061
0014
0095
Orion
Panasonic
Garrard
GoldStar
Penney
Pentax
Philco
Philips
Pilot
Gradiente
HI-Q
Harley Davidson
Harman/Kardon
Harwood
0086
0056, 0014, 0055
Pioneer
Polk Audio
0081
0095
Hitachi
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Profitronic
Proscan
Protec
0254
0074, 0774
0086
Wards
0049, 0074, 0014, 0061,
0254, 0056, 0062, 0086,
0095, 0774
White Westinghouse 0086, 0223
Pulsar
0053
XR-1000
Zenith
0086, 0014, 0049
0053, 0014, 0047, 0223,
0493
Quasar
RCA
0049, 0176, 1176
0074, 0056, 0049, 0062,
0254, 0774
0014, 1051
0051
Radio Shack
Radix
Randex
DVD Codes
Brand
Apex
Denon
Fisher
GE
Gradiente
Hitachi
Hiteker
JVC
Kenwood
Magnavox
Marantz
Mitsubishi
Onkyo
Optimus
Oritron
Panasonic
Philips
Pioneer
Proscan
RCA
Samsung
Sharp
0051
Code
0686
0504
0684
0536
0665
0587, 0678
0686
0637, 0572
0548
0517, 0689
0553
0535
0517
0585
Realistic
0014, 0118, 0061, 0062,
0051, 0049
0628, 0630
0053
ReplayTV
Runco
STS
Samsung
Sanky
Sansui
0056
0059, 0254
0053, 0062
0055, 0493, 0014, 0081,
0223
0061, 0118, 0254
0198, 0135, 0057, 0059
0051, 0056, 0014, 0049,
0061, 0118
0059
0062
0086
0254
0086
0047, 0046, 0014, 0049,
0650, 1046
0049, 0095, 0014, 0057
0014
0254
0055
0014, 0055
0049, 0176
0014, 0049, 0051
0014
0632, 0650
0059, 0057
0051, 0254
0254
Sanyo
Scott
Sears
Semp
Sharp
Shintom
Shogun
Singer
Sony
0665
0504, 0646
0553, 0517
0585, 0539, 0646
0536
0536, 0585
0587
0644
0547
0504
0585
Sylvania
Symphonic
TMK
Tatung
Teac
Technics
Teknika
Thomas
Tivo
Toshiba
Totevision
Unitech
Vector
Sony
Technics
Theta Digital
Toshiba
Yamaha
Zenith
0517
0504, 0559
0605, 0517
0059
Video Concepts
Videosonic
0059
0254
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AUX Codes for the Remote
Yamaha
0902
CD Codes
Brand
Code
0171
Receiver Codes
Brand
ADC
Aiwa
Capetronic
Carver
Denon
JVC
Kenwood
The default code
for your TV mode
key is 1037.
Aiwa
Code
0545
California Audio Labs0043
Carver
DKK
Denon
Fisher
Genexxa
Harman/Kardon
Hitachi
0171, 0193
0014
0887
0193
0046
0171, 0187
0046
1419, 0172, 1103
0545
1103, 1203
1174, 1118
0088
0041, 1041, 1327, 1583,
1584
0053
1103, 0545, 1203
1203, 1103, 0053
0149
1037, 0545
0053, 1532
1103, 1203, 1283
0545, 1037
1268
0053
1268, 0545, 1037
1103
0172, 1172, 1072, 1272
1327
0053, 1322, 1532, 1323
1203
0088
0172
0190, 1190
Your AUX mode
key can control a
CD player,
receiver, amplifier,
or additional audio
devices. Use these
codes to choose
one of those
JVC
Kenwood
0086
MCS
0042, 0840, 0051, 0640,
0695
0171
0171
0043
0171
0171, 0640, 0043
0171
Magnavox
Marantz
Onkyo
Optimus
Panasonic
Philips
Pioneer
Proscan
Quasar
RCA
Sansui
Sony
Sunfire
Technics
Thorens
Victor
Wards
Yamaha
Krell
Linn
MCS
Magnavox
Marantz
Mission
NSM
Onkyo
Optimus
devices.
0171
0882
0046, 0193, 1077, 0014,
0051
0043
0171, 0640
0046, 1076, 1077
0171
0171
0171
0043
0046, 1076, 0193
0193
0171
0171
0171
0193
0051, 0875
1081
0171
Panasonic
Philips
Pioneer
Polk Audio
Proton
QED
Quasar
RCA
Realistic
Rotel
SAE
Sansui
Sanyo
Sharp
Additional Audio Codes
These codes allow you to program your remote
to control cable radio set-top devices.
Brand
Jerrold
Code
0473, 0534
0474
Scientific Atlanta
Starcom
0473
Sherwood
Sonic Frontiers
Sony
Technics
Victor
Amplifier Codes
Brand
GE
Harman/Kardon
JVC
Code
0092
0906
0345
0014, 0504
0043
0086
Wards
0171
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Luxman
Marantz
Nakamichi
Optimus
Philips
0179
0335, 0906
0335
0409
0906
Soundesign
Victor
Wards
0092
0345
0092
0368
Yamaha
Polk Audio
Realistic
Sansui
0906
0409
0335
Sony
0703
CBL Codes for the Remote
Brand
Code
The default code
for your CBL mode
key is 0458.
General Instrument 0290, 0490, 0824
Jerrold
Motorola
0290, 0490, 0824
1120
Panasonic
Pioneer
Scientific-Atlanta
0121
0547, 0891, 1891
0458, 0491, 0891, 1891
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Setting Up Advanced Features for the
Remote
This section lists advanced features for
your remote. None of these features are
required. If you just want to watch TV, see
Watching TV on page 22.
How Do I Lock My Volume Keys To a Device?
You can program your VOLUME and
MUTE keys to function in one of two
ways:
3. Press SELECT and the appropriate
mode key (AUX, VCR, TV, or CBL) at
the same time until the light blinks
twice.
•
To control the volume on a single
device all the time
4. Using the keypad on the remote, press
9 9 3. The light blinks twice.
•
To control the volume on each device,
depending on the mode key that you
press
5. Do you want the VOLUME and MUTE
keys to operate a single device all the
time?
Note: The default
setting is to control
volume through
your TV all the
time.
Follow these steps to change the way your
VOLUME and MUTE keys function.
• If yes, press the mode key for the
device that you want to control the
volume.
1. Turn on the appropriate device.
2. Press SETTINGS to access the General
Settings on-screen menu, and verify
that the Audio: Volume Control setting
is set to “Variable.”
• If no, press VOL - to control the
volume through various devices
based on the mode key.
6. Point the remote toward the device and
confirm that VOLUME and MUTE
function as expected.
Can I Program My Mode Keys to Control Other Devices?
Yes, you can program the TV, VCR, and
AUX mode keys on your remote to control
other devices. For example, you can
program the AUX mode key to control a
second VCR device, such as a DVD player.
want to change. For example, to
program the AUX key to operate a
second VCR device, press VCR and
then AUX.
If you want to reassign a key to its original
mode, you must repeat this procedure.
Instead of pressing two keys in step 4,
press the key that you want to reassign
twice:
1. Turn on the device.
2. Press SELECT and CBL at the same
time until the light blinks twice.
3. Using the remote control keypad, press
•
To identify the kind of device you want
to control
9 9 2. The mode keys blink twice.
4. Press the mode key that identifies the
kind of the device you want to control,
and then press the mode key that you
•
To identify the mode key that you want
to change
34
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How Do I Lock My Channel Keys To a Device?
By default, the channel keys on your
To enable channel controls in a mode (so
that the channel keys in that mode control
the appropriate device):
remote (CH+, CH-, digits 0-9 and Last)
allow you to change channels on the set-
top, the TV, or a VCR, depending on the
current mode. You can disable or enable
channel control for the TV or VCR mode.
Also, if you have reassigned your AUX key
to control a second TV or VCR, you can
disable or enable channel control for that
device as well. See Can I Program My
Mode Keys to Control Other Devices on
page 34 for more information.
1. Press one of the following key
combinations until the light blinks
twice:
• To enable channel controls for a TV,
press SELECT and TV at the same
time.
• To enable channel controls for a
VCR, press SELECT and VCR at
the same time.
If you disable the channel control for a TV
or VCR, then the channel keys in that mode
will control channels on the set-top.
• To enable channel controls for both
the TV and the VCR, press SELECT
and CBL at the same time.
To disable channel controls in a mode (so
that the channel keys always control the
set-top):
• To enable channel controls for a TV
or a VCR that is assigned to the AUX
mode key, press SELECT and AUX
at the same time.
1. Press one of the following key
combinations until the light blinks
twice:
2. Using the keypad on the remote, press
9 9 7.
• To disable channel controls for a TV,
press SELECT and TV at the same
time.
3. Press CH +. The light blinks twice to
confirm the change.
• To disable channel controls for a
VCR, press SELECT and VCR at
the same time.
• To disable channel controls for both
the TV and the VCR, press SELECT
and CBL at the same time.
• To disable channel controls for a TV
or a VCR that is assigned to the AUX
mode key, press SELECT and AUX
at the same time.
2. Using the keypad on the remote, press
9 9 7.
3. Press CH -. The light blinks twice to
confirm the change.
35
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How Do I Lock My Power Key To a Device?
By default, the POWER key on your
The light blinks twice to indicate that the
change was accepted.
remote operates the appropriate device for
the current mode. You can choose to set up
this key to operate multiple devices each
time it is pressed, regardless of the current
mode.
If your remote is set to control power on
more than one device, the remote always
defaults to CBL mode after you turn the
devices on or off. Also, if you press
POWER within three seconds of pressing
any mode key (VCR, TV, AUX, or CBL),
the POWER key only affects the associated
device. For example, if you press the VCR
key and then press the POWER key within
three seconds, the remote control only
turns on the VCR, regardless of the power
control setting.
To change your power control:
1. Press SELECT and CBL at the same
time until the light blinks twice.
2. Using the keypad on the remote, press
9 9 8.
3. Press one of the following keys to
choose the way the POWER key should
operate:
Note: Your cable service provider will send
nightly programming updates to your set-
top (such as program guide information).
You should leave your set-top on at all
times so that it can receive these updates.
• Press TV to turn on the set-top and
then the TV.
• Press VCR to turn on the set-top,
followed by the TV and the VCR.
• Press AUX to turn on the set-top,
followed by the TV and the auxiliary
device.
• Press CBL to turn on the set-top,
followed by the TV, the VCR, and
the auxiliary device.
• Press POWER to control all devices
individually. This is the default
setting.
Can I Put It All Back the Way I Got It?
Yes you can. To reset all of the advanced
features to the default settings, except the
codes you have programmed (TV, VCR,
AUX, and CBL) and any mode keys that
you may have reassigned, follow these
steps.
1. Press SELECT and CBL at the same
time until the light blinks twice.
2. Using the keypad, press 9 8 0. The
light blinks four times.
That’s it! All of the advanced features have
been reset to their factory defaults.
36
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Setting Up the VCR Commander Service
Your cable service provider may offer a
VCR Commander™ Service. This service
gives you a quick and easy way to record
the program you are currently watching or
any program in the future.
To use the VCR Commander service:
•
Your cable service provider must offer
the service.
•
You must attach the IR Blaster
(included) to your set-top, and set up
your set-top to recognize your VCR.
Your set-top includes a device called an IR
Blaster, which enables your set-top to
control your VCR.
Attaching the IR Blaster Cable Connector to Your Set-Top
To attach the IR Blaster cable to your set-
top, follow these steps:
WARNING:
Electric shock hazard! Unplug all
1. Make sure that the set-top is not
connected to the AC power outlet.
electronic devices before connecting
or disconnecting any device cables.
2. Locate the port labeled IR on the back
of the set-top.
3. Plug the cable connector into the IR
port.
4. Reconnect the set-top to the AC power
outlet.
AUDIO OUT
0003B4287797
L
SABDQXTL
N0006246618
Pr
OPTICAL
IR
CABLE
OUT
R
Pb
Y
AUDIO
OUT
DIGITAL VIDEO
AUDIO OUT
OUT
S-VIEO
HDTV
1394 1394
DVI
IR
Blaster
Cable
Connector
T10834
37
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Attaching the IR Blaster to Your VCR
1. Refer to your VCR user’s guide to
3. Mount the IR Blaster within 3 inches of
the IR sensor on your VCR by pressing
the IR Blaster against your VCR to
secure it.
locate the IR sensor window. (The IR
sensor is where the VCR receives the
remote control signal.)
2. Remove the covering on the adhesive
strip from the loop tape, which is
attached to the hook fastener on the IR
Blaster.
Notes:
• Locations A, B, C, and D are the
typical places where the IR Blaster
can be attached (within 3 inches of
the IR sensor on your VCR).
Notes:
• Attaching the IR Blaster to the VCR
may be easier if the loop tape
remains attached to the hook
fasteners.
• Do not block the tape insert door on
your VCR.
• After attaching the IR Blaster to the
VCR, the hook and loop fastener
allows you to easily remove the IR
Blaster for cleaning or to move the
VCR.
38
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Setting Up VCR Commander Service
After you connect the IR Blaster, you must
7. Press SELECT again to display the
program the code for your brand of VCR
into the memory of the VCR Commander.
Before you begin, make sure that the VCR
is turned off.
Status menu.
8. Press S or T to scroll to Setup and
press SELECT.
9. Press S or T to scroll to VCR Code,
and then press SELECT to display the
VCR Commander Instructions screen.
Note: At any time during this procedure,
you can press
or EXIT to manually
record a program on your VCR.
10. Turn to VCR Commander Service
Codes on page 41 of this guide to find
the code choice(s) for your brand of
VCR that you will use in step 11.
1. Turn on the power to your set-top.
2. Press SETTINGS twice to display the
General Settings menu.
11. Enter the code for your brand of VCR,
3. Press S or T to scroll to the Set: VCR
Commander preference; then,
press SELECT.
and then press SELECT.
Notes:
Note: If the menu does not display the
VCR Commander option, contact your
cable service provider to see if this
service is available in your area.
• If more than one code is available for
your brand of VCR, use the first code
listed.
• If you enter an incorrect number,
4. Press S or T to scroll to Setup, and
press
, and then reenter the code.
then press SELECT.
12. Wait for the test process to complete
and the power to your VCR to turn on.
5. Scroll to VCR Input, and then press
SELECT.
13. Did the power to your VCR turn on?
6. Your VCR is connected to your set-top
by one of the following cable types.
Locate your cable type in this step and
follow the instructions:
• If yes, press
.
• If no, choose one of the following
options:
– If there are additional code choices
• For RF/coaxial cable, choose
Channel 3/4, and then
press SELECT.
for your brand of VCR; press
and repeat steps 9 through 12 using
the next code in your list of
choices.
• For RCA jacks,
choose Audio-Video,
and then press
– If there are no additional code
choices for your brand of VCR, go
to Searching for Your VCR Code
on page 40 of this guide.
SELECT.
• For S-Video (SVHS),
choose S-Video, and
then press SELECT.
39
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Searching for Your VCR Code
If none of the codes listed for your brand of
2. Wait for the test process to complete.
VCR turn on the power to the VCR and
start the recording, then follow these steps
to scan the entire VCR code library. The
scan locates the code that will turn on the
power to your VCR and start the recording:
3. Press SELECT slowly and repeatedly,
and wait for the VCR power to turn on.
Note: If the power to the VCR does not
turn on, call your cable service provider
for help.
1. Enter code 0000, and then press
4. If the power to your VCR turns on,
SELECT.
press
and then go to Setting Up a
Note: The system scans the entire VCR
code library. This process can take
several minutes.
VCR Recording Test, next in this
guide, to test the code you selected.
Setting Up a VCR Recording Test
Before setting your VCR to record a
program, complete these steps to verify that
the code you selected operates the
recording function of your VCR.
• If no, press
following options:
and choose one of the
– If the code list (starting on page 41)
contains additional code choices
for your brand of VCR, enter the
next code in your list of choices
and press SELECT. Then, go to
step 5.
1. Insert a blank tape into your VCR and
turn the VCR off.
2. Press SELECT to begin a recording
test.
– If the code list does not contain
additional code choices for your
brand of VCR, return to Searching
for Your VCR Code.
3. Wait for the recording process to begin.
4. Did the VCR begin recording?
• If yes, the VCR Commander Service
setup is complete. Press SELECT to
return to the General Settings menu,
or press EXIT to return to watching
TV, or go to Scheduling a VCR
Recording to select a program to
record.
5. Wait for the test process to complete
and the power to your VCR to turn on.
6. Did the power to your VCR turn on?
• If yes, press
, and return to
Scheduling a VCR Recording on
page 44.
• If no, contact your cable service
provider for help.
40
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VCR Commander Service Codes
Find the code for your brand of VCR and use
this code in the Setting Up the VCR
Commander Service section. Start with the
first code in the list and continue through the
choices. The most common codes are listed
first.
Daewoo
0034, 0031, 0059, 0101,
0292, 0534, 0559, 0792
0034, 0534
0056, 0058, 0556, 0558
0014
0051, 0551, 0651, 0751,
0851
0051, 0551, 0651, 0751,
0851
Daytron
Denon
Dynatech
Electrohome
VCR Brand Name Code
Action
0331
0062, 0562
0370
0014
Electrophonic
Admiral
Advantz
Adventura
Aiko
Emerex
Emerson
0046, 0546
0014, 0016, 0050, 0051,
0057, 0075, 0082, 0102,
0135, 0198, 0222, 0223,
0225, 0226, 0292, 0308,
0309, 0375, 0493, 0516,
0524, 0551, 0557, 0635,
0651, 0657, 0698, 0723,
0751, 0792, 0824, 0851,
0893
0061, 0068, 0080, 0118,
0561, 0618, 0718
0047, 0049, 0547
0014
0292, 0792
Aiwa
0014, 0051, 0420, 0450,
0482, 0551, 0651, 0751,
0851
Akai
0067, 0055, 0063, 0075,
0120, 0170, 0256, 0555,
0655, 0755
American High
Asha
Audiovox
0049
Fisher
0254, 0754, 0854
0051, 0551, 0651, 0751,
0851
Fuji
Funai
GE
Beaumark
Bell & Howell
Broksonic
0254, 0754, 0854
0118, 0618, 0718
0016, 0135, 0198, 0223,
0225, 009, 0375, 0493,
0516, 0635, 0698, 0723,
0893
0062, 0049, 0069, 0074,
0079, 0216, 0254, 0562,
0754, 0854
Garrard
Go Video
0014
0246, 0293, 0364, 0446,
0540
0032, 0051, 0052, 0494,
0551, 0651, 0751, 0851,
0894
0014, 0022, 0422, 0522
0209
0061, 0561
CCE
Calix
0086, 0292, 0586, 0792
0051, 0551, 0651, 0751,
0851
GoldStar
Canon
0049, 0116, 0181
0034, 0534
0095, 0160
Gradiente
Grundig
HI-Q
Harley Davidson
Harman/Kardon
Harwood
Capehart
Carver
Cineral
Citizen
0292, 0792
0014
0052, 0089
0051, 0292, 0551, 0651,
0751, 0792, 0851
0086, 0586
0082, 0086, 0586
0060, 0560
0014, 0055, 0056, 0058,
0079, 0096, 0119, 0180,
0249, 0306, 0555, 0556,
0558, 0596, 0655, 0755
Colt
Headquarter
Hitachi
Craig
0051, 0061, 0086, 0254,
0285, 0551, 0561, 0586,
0651, 0751, 0754, 0851,
0854
Curtis Mathes
Cybernex
0049, 0055, 0069, 0074,
0176, 0555, 0655, 0755
0065, 0254, 0754, 0854
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JVC
0081, 0083, 0022, 0055,
0220, 0221, 0398, 0522,
0555, 0581, 0583, 0655,
0720, 0721, 0755, 0898
0055, 0555, 0655, 0755
0051, 0292, 0551, 0651,
0751, 0792, 0851
0086, 0586
0081, 0083, 0052, 0055,
0398, 0555, 0581, 0583,
0655, 0755, 0898
0049, 0051, 0551, 0651,
0751, 0851
0051, 0551, 0651, 0751,
0851
0014, 0222
0086, 0586
0049
0057, 0075, 0254, 0557,
0657, 0754, 0854
0254, 0754, 0854
0014, 0254, 0754, 0854
0292, 0792
0014, 0049, 0053, 0095,
0117, 0163, 0553
0254, 0754, 0854
0049, 0095, 0160, 0175
0051, 0551, 0651, 0751,
0851
NEC
0081, 0083, 0052, 0054,
0055, 0064, 0096, 0118,
0471, 0555, 0581, 0583,
0596, 0618, 0655, 0718,
0755
0051, 0551, 0651, 0751,
0851
0048, 0267, 0548
0254, 0754, 0854
0240, 0049
Jensen
KEC
Nikko
Nikon
KLH
Kenwood
Noblex
Olympus
Optimus
0072, 0062, 0051, 0118,
0176, 0446, 0551, 0562,
0618, 0651, 0718, 0751,
0851
Kodak
LXI
Optonica
Orion
0076
Lloyd’s
Logik
MEI
0016, 0198, 0309, 0493,
0516, 0698, 0893
0240, 0049, 0091, 0116,
0176, 0239, 0241, 0260,
0392
0049, 0051, 0052, 0054,
0056, 0058, 0068, 0254,
0551, 0556, 0558, 0651,
0751, 0754, 0851, 0854
0056, 0058, 0079, 0119,
0556, 0558
0049, 0223, 0493, 0723,
0893
0049, 0076, 0095, 0417
0051, 0551, 0651, 0751,
0851
Panasonic
Penney
MGA
MGN Technology
MTC
Magnasonic
Magnavox
Pentax
Philco
Magnin
Marantz
Marta
Philips
Pilot
Matsushita
Memorex
0049, 0176
0060, 0062, 0014, 0049,
0051, 0053, 0061, 0118,
0176, 0254, 0282, 0313,
0551, 0553, 0560, 0561,
0562, 0618, 0651, 0718,
0751, 0754, 0851, 0854
0056, 0119, 0058, 0556,
0558
0081, 0083, 0062, 0057,
0075, 0089, 0187, 0228,
0256, 0457, 0557, 0562,
0581, 0583, 0657, 0687
0062, 0049, 0562
0014, 0086, 0586
0072
Pioneer
0081, 0072, 0083, 0176,
0182, 0581, 0583
0034, 0534
0254, 0754, 0854
0069, 0074, 0216
0086, 0586
Portland
Profitronic
Proscan
Protec
Minolta
Pulsar
0053, 0065, 0553
0060, 0560
Quarter
Quartz
Quasar
RCA
Mitsubishi
0060, 0169, 0560, 0669
0049, 0091, 0176
0062, 0049, 0056, 0058,
0069, 0074, 0079, 0091,
0119, 0120, 0163, 0216,
0254, 0291, 0467, 0556,
0558, 0562, 0754, 0854
Motorola
Multitech
NAD
42
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Radio Shack
Radix
0014, 0051, 0551, 0651,
0751, 0851
0051, 0551, 0651, 0751,
0851
0051, 0551, 0651, 0751,
0851
0060, 0062, 0014, 0049,
0051, 0061, 0076, 0080,
0118, 0551, 0560, 0561,
0562, 0618, 0651, 0718,
0751, 0851
TMK
0050, 0222, 0254, 0754,
0854
0055, 0555, 0655, 0755
0014, 0055, 0555, 0655,
0755
0049, 0176, 0260
0014, 0049, 0051, 0066,
0551, 0651, 0751, 0851
0014
0057, 0059, 0071, 0080,
0224, 0226, 0380, 0557,
0559, 0657
Tatung
Teac
Randex
Technics
Teknika
Realistic
Thomas
Toshiba
Ricoh
0048, 0267, 0548
Runco
STS
Salora
Samsung
0053, 0553
0056, 0058, 0556, 0558
0089
0067, 0059, 0065, 0254,
0559, 0754, 0854
Totevision
0051, 0254, 0551, 0651,
0751, 0754, 0851, 0854
0254, 0754, 0854
0059, 0559
0052, 0054
0054, 0059, 0075, 0235,
0559
0254, 0754, 0854
0062, 0014, 0049, 0056,
0058, 0061, 0069, 0074,
0076, 0086, 0095, 0163,
0175, 0226, 0254, 0556,
0558, 0561, 0562, 0586,
0754, 0854
Unitech
Vector
Vector Research
Video Concepts
Sanky
Sansui
0062, 0053, 0553, 0562
0081, 0083, 0014, 0055,
0096, 0285, 0493, 0555,
0581, 0583, 0596, 0655,
0755, 0893
0060, 0061, 0118, 0254,
0282, 0386, 0560, 0561,
0618, 0718, 0754, 0854
0057, 0059, 0135, 0198,
0224, 0225, 0226, 0559,
0635, 0698
0060, 0014, 0049, 0051,
0056, 0058, 0061, 0068,
0071, 0080, 0118, 0119,
0551, 0556, 0557, 0558,
0560, 0561, 0618, 0651,
0657, 0718, 0751, 0851
0059, 0559
Videosonic
Wards
Sanyo
Scott
White Westinghouse 0292, 0792
XR-1000
Yamaha
Zenith
0014, 0049, 0086, 0586
0052
0048, 0047, 0014, 0053,
0547, 0548, 0553
Sears
Semp
Sharp
Shintom
Shogun
Singer
Sony
0062, 0076, 0562
0086, 0586
0065, 0254, 0754, 0854
0086, 0586
0048, 0047, 0014, 0025,
0036, 0046, 0049, 0267,
0289, 0546, 0547, 0548
0267
Sunpak
Sylvania
0014, 0049, 0057, 0095,
0117, 0557, 0657
Symphonic
0014
43
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Scheduling a VCR Recording
If you are using the VCR Commander
Service, your set-top can help you schedule
programs that you want to record. VCR
Commander automatically starts and stops
at the correct time to record programs you
select. You can record the program you are
currently watching, or you can schedule to
record a future program from the on-screen
guide or by setting a timer.
Recording the Current Program
You can record the program you are
currently watching using your remote
control.
5. Put a blank tape in your VCR.
6. Turn off the power to your VCR.
7. Press SELECT to start recording the
program. The set-top displays rEc,
which indicates that recording is in
process.
1. Verify that the power to your set-top is
turned on.
2. Press SETTINGS once while viewing
a full-screen TV program.
Note: Most of the keys on the remote
control will not function while
3. Press S or T to scroll to the Start
Recording...Now option.
recording is in process. This ensures
that the recording will not be inter-
rupted accidentally, even if you turn off
the power to the set-top.
4. Press SELECT to set up the recording
process. A screen appears with
instructions for selecting the Input
option of your VCR.
8. Press EXIT to stop recording.
Recording Future Programs Using the On-Screen Guide
You can program your VCR to record
future TV programs, directly from the on-
screen guide. You can select up to eight
programs to record.
5. Press EXIT to return to the TV
program.
6. Put a blank tape in your VCR.
7. Turn off the power to the VCR.
1. Turn on the power to your set-top and
TV.
Note: When you set a timer from the on-
screen guide, you are setting a one-time
only timer for that program. See Setting
the VCR Timer to Record Future
Programs on page 45 for information
about setting 7-day, weekday only,
weekend only, or single-day timers.
2. Press GUIDE. The on-screen guide
appears.
3. Press the arrow keys to locate and
highlight the future program you want
to record, and then press SELECT.
4. Press S or T to scroll to Set a VCR
Timer for, and then press SELECT to
set the timer. The programs that you
have selected to record now appear in
red, and the red REC icon indicates that
a VCR timer is set.
The volume on the set-top will automati-
cally adjust to the maximum level when the
recording begins.
44
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Setting the VCR Timer To Record Future Programs
The VCR Timer sets your VCR Com-
mander Service to record programs at
specific days and times. Use your remote
control to set the channel, day, start time,
and stop time of the programs you want to
record. You can set up to eight timers,
including the timers set from the on-screen
guide.
4. Follow the on-screen instructions to set
the recording time. Refer to the user’s
guide that was provided by your cable
service provider for detailed instruc-
tions to set the VCR Timer. Contact
your cable service provider if you do
not have a copy of this guide.
5. Press
to accept the timer settings.
Important: Do not overlap program times
when setting up the VCR timer. A program
that you set to record will not begin
recording until the previous VCR timer
event has stopped.
6. Put a blank tape in your VCR, and then
set the Input option you selected on
your VCR.
7. Turn off the VCR.
8. Press SELECT to set the timer, and
then press EXIT to return to the TV
program.
1. Turn on the power to your set-top.
2. Press SETTINGS twice while viewing
a full-screen TV program.
3. Press S or T to scroll to the Timer:
VCR New option, and then press
SELECT.
Cancelling a Future Recording
You can clear (or delete) a scheduled VCR
Timer program from the VCR Timer.
4. Press
to clear (cancel) the timer, and
then press EXIT to return to the TV
1. Turn on the power to your set-top.
program.
2. Press SETTINGS twice while viewing
Note: The program name appears in the
a full-screen TV program.
current CHAN column.
3. Press S or T to scroll to the Timer:
VCR preference number for the VCR
Timer program you want to clear, and
then press SELECT.
45
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Troubleshooting
If your set-top, remote, or IR Blaster do not
If you believe that your equipment needs
repair or replacement, call Scientific-
Atlanta at 1-866-212-2141.
function as expected, read the following
conditions and suggestions. If the situation
persists, contact your cable service
provider.
Questions about Your Set-Top
If your set-top does not perform as
No color
expected, check the following conditions:
•
Verify that the current TV program is
broadcast in color.
•
•
•
•
Verify that the power to your TV is
turned on.
•
Adjust the TV color controls.
If plugged into a wall switch, verify the
switch is in the ON position.
No sound
•
If your setup includes a VCR or stereo,
verify that you have properly connected
them to the set-top.
Verify that all cables are properly
connected.
Verify that your TV is connected to the
proper TV input port.
•
•
Verify that the volume is turned up.
Verify that the Bypass feature is
disabled.
If your set-top does not perform as
expected after checking the power, the
cables, and the output channel, check the
following conditions:
The TV screen displays a message
indicating that the set-top is automati-
cally updating its software.
No picture
Wait for the time to display on the front
panel of your set-top before continuing
with the installation process. When the
front panel displays the time, the update is
complete.
•
If your system includes a VCR or
stereo, verify that you have properly
connected them to the set-top.
•
•
Verify that the set-top Power light is on
and the Bypass light is off.
Your HDTV may not support the screen
resolution you have selected. Go to
What if I Don’t See Anything on
page 18 for more information.
46
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Questions about Your Remote Control
The light flashes twice whenever you
press a key.
The remote control keys do not function
as expected.
The batteries are weak and should be
replaced. Use two AA alkaline batteries.
Make sure that you press the appropriate
mode key for the device you want to
control.
Questions about Your VCR Commander Service
The VCR Commander Service does not
turn on the power to the VCR for the
scheduled recording or did not begin
recording.
The VCR Commander Menu option does
not appear on the screen.
Your set-top is not authorized for VCR
Commander Service, or your cable service
provider does not offer VCR Commander
Service. Call your cable service provider.
•
Make sure that there is a blank tape in
the VCR.
•
•
Turn off the power to the VCR.
After entering your VCR code, the VCR
will not turn on.
Make sure that the IR Blaster is in front
of or within 3 inches of the sensor
window on the VCR.
Try another VCR code for your brand, or
enter 0000. See the instructions in Setting
Up the VCR Commander Service on
page 37.
•
•
Make sure that the VCR timer is
properly set. See Using the VCR
Timer in the Scheduling a VCR
Recording section of this guide.
You recorded an on-screen message
(blocked barker), which states that the
channel was not authorized.
Try another VCR code for your VCR
brand, or enter 0000. See the instruc-
tions in Setting Up the VCR Com-
mander Service on page 37.
The channel, time, or rating was blocked
after the program was set. Verify that
Parental Control is turned off before setting
this recording.
47
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LIMITED WARRANTY
Explorer ® 3270HD Set-top (for the United States)
Scientific-Atlanta® , Inc.’s (“S-A’s”) Explorer 3270HD set-top enables you to access cable television programming (including
programs in high definition formatting) from your cable operator. Should you experience problems, always consult with your
local cable company first to determine whether the problem is related to the cable network or your Explorer 3270HD set-top.
What does your warranty cover?
•
•
•
Any defect in materials or workmanship that arises during the duration of this warranty.
This limited warranty applies only to the S-A Explorer 3270HD set-top, remote control, and included cabling and accessories.
This limited warranty extends to the original consumer purchaser, or any person receiving this product as a gift from the
original consumer purchaser, and to no other purchaser or transferee.
•
This limited warranty applies only to products purchased from an S-A authorized retailer and operated within the U.S.A.
What is the duration of your warranty?
•
12 months from purchase date, for labor and parts.
All warranty claims must be made during the 12 month warranty period.
•
What will we do?
•
S-A will, at its option, either repair or replace, within a reasonable time, a defective set-top. S-A may choose to replace a
defective set-top at S-A’s option with either a new or reconditioned set-top.Arepaired or replacement set-top will be at least
equivalent in performance to the original set-top.Any repaired or replacement set-top is warranted under the same terms as this
Limited Warranty for a period of 90 days after the date of replacement, or for the remainder of the initial warranty period,
whichever is longer.
How do you obtain warranty service?
1.
2.
3.
First, call your cable operator to verify the problem exists with your set-top and not with your cable operator’s network or your
in-home wiring. Most service related problems are due to network related issues and not the set-top.
Once your cable operator has verified that a problem exists with the set-top, call Scientific-Atlanta at the phone number listed
below to get a Return MaterialAuthorization (RMA) number.
You will be asked to provide the following information:
a.
Yourname, address, andphonenumber.
b.
Your set-top model and serial number.Your warranty is void if the model and/or serial number tag is missing, altered,
defaced, or otherwise rendered illegible.
c.
Your set-top purchase date. You will be required to include a copy of a valid proof of purchase from an S-Aauthorized
retailer with your returned set-top.
d.
e.
A brief description of the problem.
If you want an immediate replacement set-top, then provide a Discover, MasterCard or Visa credit card number and
expiration date. Your credit card will not be charged unless certain conditions are met as described below.
4.
If you provided a credit card number, S-Awill ship a replacement set-top to you, less cabling, power cord, remote, and
accessories as an “advance exchange.” Return shipping instructions will be included in your replacement set-top carton along
with your RMAnumber. If you choose to ship the set-top back to S-Ain other packaging, you will be required to pay both
shipping costs as well as insurance charges. S-Awill not be liable for set-tops lost, stolen, or damaged in shipment to S-Awhen
packaged in alternative packaging.
5.
6.
7.
If you did not provide a credit card number, S-Awill repair or replace your set-top within a reasonable time period after you
return it to S-A. You will be responsible for providing all return documentation described below as well as paying for both
shipping and insurance charges. Do not include your cabling, power cord, remote, or accessories with your returned set-top. S-
A will not be liable for set-tops lost, stolen, or damaged in shipment to S-A.
You will need to include the following documentation with your returned set-top shipment to S-A:
a.
b.
c.
Yourname, addressandphonenumber.
Proof of purchase from an S-Aauthorized retailer, such as a copy of a receipt.
A brief description of the problem.
Foradvanceexchanges:
a.
b.
c.
If you return your defective set-top to S-A along with all of the required documentation within 14 days from the date you
receive your replacement set-top, only items not covered under your warranty will be charged to your credit card.
If your set-top is not received by S-Awithin 14 days, the full retail value of the set-top will be charged to your credit card.
If the unit is subsequently received within 30 days, charged amounts will be credited, less a $10 handling fee.
If S-Areceives the set-top without valid proof of purchase from an S-Aauthorized retailer, S-Awill charge the credit card
for required set-top repairs. Charged amounts will be credited, less a $10 handling fee, if the required
documentation is subsequently received within 30 days.
48
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What is not covered by your warranty?
•
Costs associated with diagnosing the problem. S-A will not pay cable operator or other service-related expenses or
reimburse the customer for expenses pertaining to the diagnosis of the set-top or network related problems.
Customer instruction. (Your User’s Guide clearly describes how to install, adjust, and operate your set-top.)
Signal reception problems not caused by your set-top.
Improper installation, maintenance or handling, storage, transportation, testing, repair or related adjustments. (Do not open the
cover of this set-top. If you open the cover, your warranty will be void.)
Damagefrommisuseorneglect.
•
•
•
•
•
•
•
•
•
Aset-top with a trade name or logo other than S-A’s.
A set-top that has been modified or incorporated into other products.
A set-top that has been used for institutional, rental, or other commercial purposes.
A set-top purchased, serviced, or operated outside the U.S.A.
Cosmetic problems or defects resulting from normal wear and tear under ordinary use, which do not affect the performance or
use of the set-top.
•
•
•
•
•
•
•
•
•
•
•
Acts of God, such as, but not limited to, lightning damage.
Damage caused by external electrical fault or electrical surges.
Damage to or loss of any programs or data, or the costs of recovering such programs or data.
Repairs that do not involve defective materials or workmanship are not covered by this warranty.
Costs for the removal, installation, and/or re-installation of any equipment on a customer’s premise.
Accessories not originally included with the Explorer 3270HD set-top.
Units or parts which have been lost or discarded by you.
Batteries for remote control units.
Loss of programming.
Aset-top that does not work with your local cable operator’s network
Anyothercauseoutsideofnormalusageparameters.
What additional provisions should I be aware of?
•
Because it is impossible for us to know the purposes for which you acquired this set-top or the uses to which you will put this
set-top, you assume full responsibility for the selection of the set-top and for its installation and use. While every reasonable
effort has been made to ensure that you will receive a set-top that you can use and enjoy, S-Adoes not warrant that the
functions of the set-top will meet your requirements or that the operation of the set-top will be uninterrupted or error-free.
Neither S-A, or your cable operator are responsible for problems caused by changes in the operating characteristics of the
software you are using, or for any problems in the interaction of the set-top with any other software or hardware, including
yourTV. Your local cable company may download software onto your set-top. S-Adoes not license or warrant such software to
you.
How does state law relate to this warranty?
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Disclaimer and Limitation of Remedy
•
•
ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAWARE LIMITED IN DURATION TO THE DURATION
OF THIS LIMITED WARRANTY. NO PERSON,AGENT, DISTRIBUTOR, DEALER OR COMPANY ISAUTHORIZED
TO CHANGE, MODIFY OR EXTEND THE TERMS OF THESE WARRANTIES INANY MANNER WHATSOEVER.
SOME STATES DO NOTALLOW LIMITATIONS ON HOW LONGAN IMPLIED WARRANTY MAY LAST, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
•
IF THE PRODUCTDOES NOT PERFORMAS WARRANTED, YOUR SOLEAND EXCLUSIVE REMEDYSHALLBE
REPAIR OR REPLACEMENT. IN NO EVENT SHALLS-A, ORANY DEALER, DISTRIBUTOR ORAUTHORIZED
SERVICE PROVIDER BE LIABLE FORANYDAMAGES IN EXCESS OFTHE PURCHASE PRICE OF THE SET-TOP.
THIS LIMITATIONAPPLIES TO DAMAGES OFANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT OR
INDIRECT DAMAGES, LOST PROFITS, LOSTSAVINGS, LOST DATA, OR OTHER SPECIAL, INCIDENTAL,
EXEMPLARY OR CONSEQUENTIALDAMAGES, WHETHER FOR BREACH OF CONTRACT, TORT OR OTHER-
WISE, OR WHETHERARISING OUTOF THE USE OF OR INABILITY TO USETHE PRODUCT, EVEN IF S-A, OR
ANY DEALER, DISTRIBUTOR ORAUTHORIZED SERVICE PROVIDER HAS BEENADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, OR OFANY CLAIM BYANY OTHER PARTY. SOME STATES DO NOTALLOW THE EXCLU-
SION OR LIMITATION OF INCIDENTALOR CONSEQUENTIALDAMAGES, SO THEABOVE LIMITATION OR
EXCLUSION MAY NOTAPPLYTOYOU.
THIS WARRANTY IS GOVERNED BYTHE LAWS OF THE STATE OF GEORGIA, EXCLUDING ITS CONFLICT OF LAWS
RULES.
SCIENTIFIC-ATLANTA, INC.
5030 Sugarloaf Parkway
Lawrenceville, Georgia 30044
USA
Toll-Free Phone number: 1-866-212-2141
49
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United States FCC Compliance
Canada EMI Regulation
This equipment has been tested and found to comply with
the applicable limits of Part 15 of FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
or TV reception, which can be determined by turning the
equipment off and on. The user is encouraged to try to
correct the interference by one or more of the following
measures:
This Class B digital apparatus meets all requirements of
the Canadian Interference Causing Equipment Regula-
tions.
Cet appareil numérique de la classe B respecte toutes les
exigences du Réglement sur le matériel brouilleur du
Canada.
Software and Firmware Use
Scientific-Atlanta, Inc. owns copyrights to the software
included in your set-top and furnishes the software to your
cable service provider under a license agreement. You may
only use or copy this software in accordance with the
terms of your cable service provider.
•
•
•
Increase the separation between the equipment and
receiver
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected
Scientific-Atlanta, Inc. owns copyrights to the firmware in
this equipment. You may only use the firmware in the
equipment in which it is provided. Any reproduction or
distribution of this firmware, or any portion of it, without
the express written consent of Scientific-Atlanta, Inc. is
prohibited.
Consult your cable company or an experienced radio/
TV technician for help
Any changes or modifications not expressly approved by
Scientific-Atlanta could void the user’s authority to
operate the equipment.
Trademarks
Important: The information shown in the FCC Declara-
tion of Conformity paragraph below is a requirement of
the FCC and is intended to supply you with information
regarding the FCC approval of this device. The phone
numbers listed are for FCC-related questions only and
not intended for questions regarding the connection or
operation for this device. Please contact your cable
service provider for any questions you may have
Explorer, Scientific-Atlanta, and the Scientific-Atlanta
logo are registered trademarks of Scientific-Atlanta, Inc.
VCR Commander and “Bringing the Interactive Experi-
ence Home” are trademarks of Scientific-Atlanta, Inc.
regarding the operation or installation of this device.
FCC Declaration of Conformity
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:
1) the device may not cause harmful interference, and
2) the device must accept any interference received,
including interference that may cause undesired operation.
EXPLORER® Digital Interactive Set-Top model:
Model 3270HD
Manufactured by: Scientific-Atlanta, Inc.;
5030 Sugarloaf Parkway;
Lawrenceville, Georgia 30042; USA
Telephone 770-236-1077
50
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L
S
Index
languages. See changing your
selecting your picture size and
format 18
settings
serial number 7
settings
M
A
changing 23
MAC address 7
mode keys
additional audio codes 32
advanced features 34
amplifier codes 32
AUX codes 32
T
using 22
timers. See changing your
settings
O
troubleshooting 46
remote 47
VCR Commander Service 47
TV codes 28
on-screen guide 23
C
selecting a program to record
44
cancelling a future recording 45
CBL codes 33
CD codes 32
changing your settings 23
codes
P
V
parental control. See changing
your settings
VCR codes
additional audio 32
amplifier 32
AUX 32
CBL 33
CD 32
DVD 31
receiver 32
TV 28
VCR 30
for remote control 30
for VCR Commander Service
41
Personal Identification
Numbers. See changing
your settings
picture format, selecting 18
picture size, selecting 18
PIN. See changing your settings
program guide 23
VCR Commander Service 47
cancelling a future recording
45
entering your VCR code 39
record the current program
44
recording a program from the
on-screen guide 44
scheduling a recording 44
searching for your VCR code
40
R
connecting your set-top 12
connections
receiver codes 32
recording
back panel 12
cancelling a recording 45
scheduling 44
recording the current program
44
D
DVD codes 31
setting up 37
testing 40
remote
E
additional audio codes 32
amplifier codes 32
AUX codes 32
CBL codes 33
Explorer 3170HD Set-Top
using 22
W
warranty 48
Explorer eClub 7
CD codes 32
DVD codes 31
mode keys 22
receiver codes 32
troubleshooting 47
TV codes 28
F
favorite channel list. See
changing your settings
I
IR Blaster
VCR codes 30
attaching to the set-top 37
attaching to the VCR 38
testing 40
51
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AllTouch® AT2400 Quick Reference Guide
Set Auxiliary, VCR, TV, Cable modes
Power on and off
Display cable Settings
Display Guide
Navigate through on-screen
options with the arrows
Select the current option
Exit settings, menu, guide
View Next or Previous screen
View Favorite channels
Mute the sound
Return to Last channel viewed
View Information about selected
program or General Settings option
Adjust Volume
Channel up and down
Select A, B, C on-screen options
Access channel numbers
Normal, Stretch, Zoom modes
Fast-Forward VCR and VOD
Record VCR
Rewind, Play VCR and VOD
Pause, Stop VCR and VOD
©2003 Scientific-Atlanta, Inc. All rights reserved.
Scientific-Atlanta, the Scientific-Atlanta logo, Explorer and AllTouch are registered trademarks of Scientific-Atlanta, Inc.
VCR Commander, 3270HD and “exploring the full potential of (television)” are trademarks of Scientific-Atlanta, Inc.
All other trademarks shown are property of their respective owners.
Product and service availability subject to change without notice.
Scientific-Atlanta, Inc., 5030 Sugarloaf Parkway, Post Office Box 465447, Lawrenceville, GA 30042
June 2003
Printed in USA.
4003187 Rev B
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