Validation Services
COMPLETE VALIDATION & quALIfICATION sErVICEs
(TurN kEy sOLuTIONs)
Validation &
sEAMLEss INTEGrATION Of VALIDATION
& TECHINICAL suPPOrT
Qualification
uLTrA LOW frEEZErs
CryOGENIC frEEZErs
PHArMACEuTICAL rEfrIGErATOrs
INCuBATOrs
Solutions for
laboratory equipment
AuTOCLAVEs
sANyO is a vertical component
manufacturer that can provide turn-key
solutions for validation and qualification in
accordance with all current GMPs, GLPs, GCPs,
21 Cfr Part 11, PAT, IsO and specific customer
requirements and applications. Because many
of our key component parts are designed and
built by sANyO, we offer the most precise and
in-depth validation resources specific to
sANyO laboratory products. Whatever
your validation needs are, sANyO provides
comprehensive expertise in laboratory
equipment to meet your exact compliance
needs. sANyO validation systems employ
advanced technology coupled with the latest
trends to insure compliance with accurate and
time efficient completion.
■ Iq / Oq /Pq
■ factory acceptance testing
■ qualification of critical utilities
■ NIsT traceable calibration
■ Customized validation protocols
■ Onsite protocol execution
■ Commissioning of equipment
■ sanyo warranty service coverage
innovation
performance
reliability
support
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v a l i d a t i o n
SANYO VALIDATION SOLUTIONS
In-House
Broad based
Third party
Broad based
Manufacturer
Most Sanyo specific experience
Direct updates
Equipment experience
Up to date technical info
Unexpected service issues
Time consuming
General knowledge
Must be certified
More prep. time
Insufficient resources
General knowledge
Must be certified
More prep. time
Broad based
Immediate solutions
Most experience
Knowledge of Industry standards
Best applicable knowledge
EQUIPMENT SETUP
SANYO EQUIPMENT SETUP
In order to trace and keep intact accuracy
and performances of your laboratory
equipment a regular schedule of cali-
bration and preventive maintenance is
needed.
Our objective is to provide confidence that
the tested equipment meets the perfor-
mance and compliance requirements of
our customers. The acceptance phase
may also act as the final quality gateway,
where any quality defects not previously
detected may be uncovered.
Commissioning your equipment
involves the following tasks:
• Ensure unit meets all user
requirements
• setting up the equipment
• Installation of all necessary
accessories
• Calibration
• Test operation of equipment
EQUIPMENT OPERATION
& INSTALLMENT
SANYO VALIDATION SERVICES BY MODEL
In this area, we also offer support that is
exactly tailored to your requirements:
Temp.
CO2
O
2
Validation by Model
MDF-150ºC Freezers
MDF-86ºC Freezers
MDF-30ºC Freezers
MBR Blood Bank Refrigerators
MPR Pharmaceutical Refrigerators
SR-L Undercounter Series
MIR Incubator Series
MCO O2/CO2 Incubators
MLS Top Loading Autoclaves
MAC Benchtop Autoclaves
x
x
x
x
x
x
x
x
x
x
x
• General handling of the unit
• functions of the unit and its
components
• safety instructions for operation of the
unit
• Aspects of starting, operation,
applications and maintenance
x
x
x
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Service
SERVICE SOLUTIONS
seemless integration of technical and validation services. Any service issues discovered during the validation process can be quickly
resolved. Our detailed protocols are prepared before final customer visit reducing on-site time and cost. We can help our customers
develop all aspects of a validation master plan.
sanyo's highly qualified engineers can help with detailed preparation and set up for customers to avoid delivery of equipment not
meeting customers’ exact needs.
EQUIPMENT SERVICE
Comprehensive Equipment Service
sanyo’s customer-driven biomedical service program that guarantees local attention from qualified sanyo service
representatives, whenever and wherever support is needed.
• New unit Installation and Training
• Preventative Maintenance
• Warranty and Non-Warranty repairs
• Calibration/Validation services
• refurbishment and reconditioning
• Customized service and Warranty Programs
• Loaner units
• In-stock Parts for Immediate Delivery
Prices and conditions may vary by market.
EXTENDED WARRANTY
your sanyo laboratory equipment is a major investment that you will want to protect for years to come. you store your life’s work in
your preservation equipment such as ultra low freezers and medical refrigerators, and chances are that you will own your unit past the
initial warranty period. By extending your warranty you can avoid repair costs that are unexpected and unbudgeted.
The Sanyo Connect Extended Warranty Program takes the worry out of repairs. Eliminate out of pocket expenses.
• Determine the time period you want to extend your current warranty.
• Order at the time you place your purchase order for your sanyo laboratory equipment.
Extended warranty includes:
• All mechanical, electrical & compressor components
• All labor charges
Sanyo laboratory equipment offers long lasting performance with state of the art innovative features, and now a long lasting extended
warranty that covers against unexpected expenses for up to the first 5 years of ownership
Cost Effective • Avoid multiple service visits and extend the longevity of your purchase.
Comprehensive Coverage • Ensure years of dependable performance and reliability with a complete repair program for all defects from workmanship.
Exceptional Service • Our service specialists are factory-trained with several years of experience and committed to sanyo's standard of excellence.
Peace of Mind • We offer a wide selection of extended warranty options to protect your valuable investment.
Valued Relationship • Our commitment to offering complete and long lasting solutions for your unique needs.
Satisfaction Guaranteed • At sanyo we continue to meet the diverse requirements of our customers, and support programs that assure reliability & extend the
life of your equipment.
SANYO Commercial Solutions
A Division of SANYO North America
1062Thorndale Avenue, Bensenville, IL 60106 USA
Toll Free USA 800-858-8442 • Fax 630-238-0139
w w w . s a n y o b i o m e d i c a l . c o m
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