Samsung Speaker System HW F355 User Guide

HW-F350  
HW-F355  
Crystal Surround Air Track  
(Active Speaker System)  
user manual  
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Thank you for purchasing this Samsung product.  
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please register your product at  
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safety information  
safety Warnings  
tO reDUce tHe risK Of eLectric sHOcK, DO nOt reMOVe tHe cOVer (Or BacK). nO User-serViceaBLe Parts are insiDe.  
referserVicing tO QUaLifieD serVice PersOnneL.  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
The lighting flash and Arrowhead within the  
triangle are warning signs alerting you to  
dangerous voltage Inside the product  
caUtiOn: TO REDUCE THE RISK OF  
ELECTRIC SHOCK, DO NOT REMOVE THE  
COVER (OR BACK). NO USER SERVICEABLE instructions accompanying the product.  
PARTS INSIDE.  
The exclamation point within the triangle is a  
warning sign alerting you to important  
REFER SERVICING TO QUALIFIED SERVICE  
PERSONNEL.  
WARNING  
To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.  
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.  
CAUTION  
Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.  
To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily  
accessible at all times.  
This product satisfies FCC regulations when shielded cables and connectors are used to connect the unit to other equipment. To prevent  
electromagnetic interference with electric appliances, such as radios and televisions, use shielded cables and connectors for connections.  
FCC NOTE (for U.S.A):  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment to an outlet that is on a different circuit than the radio or TV.  
Consult the dealer or an experienced radio/TV technician for help.  
Caution : FCC regulations state that any unauthorized changes or modifications to this equipment may void the user's authority to operate it.  
Important Safety Instructions  
Read these operating instructions carefully before using the unit. Follow all the safety instructions listed below. Keep these operating instructions handy for  
future reference.  
1) Read these instructions.  
2) Keep these Instructions.  
3) Heed all warnings.  
10) Protect the power cord from being walked on or pinched  
particularly at plugs, convenience receptacles, and the point where  
they exit from the apparatus.  
11) Only use attachment/accessories  
specified by the manufacturer.  
4) Follow all instructions.  
5) Do not use this apparatus near water.  
6) Clean only with dry cloth.  
7) Do not block any ventilation openings. Install in  
accordance with the manufacturer's instructions.  
8) Do not install near any heat sources such as  
radiators, heat registers, stoves, or other apparatus (including  
amplifiers) that produce heat.  
12) Use only with the cart, stand, tripod,  
bracket, or table specified by the  
manufacturer, or sold with the apparatus.  
When a cart is used, use caution when  
moving the cart/apparatus combination  
to avoid injury from tip-over.  
13) Unplug this apparatus during lightning storms or when unused for  
long periods of time.  
9) Do not defeat the safety purpose of the polarized or grounding-type  
plug. A polarized plug has two blades with one wider than the other.  
A grounding type plug has two blades and a third grounding prong.  
The wide blade or the third prong are provided for your safety. If the  
provided plug does not fit into your outlet, consult an electrician for  
replacement of the obsolete outlet.  
14) Refer all servicing to qualified service personnel. Servicing is  
required when the apparatus has been damaged in any way, such  
as when the power-supply cord or plug is damaged, liquid has  
been spilled or objects have fallen into the apparatus, the  
apparatus has been exposed to rain or moisture, does not operate  
normally, or has been dropped.  
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PrecaUtiOns  
2.7 inch  
3.9 inch  
3.9 inch  
3.9 inch  
Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the  
back of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3~4 inch-  
es). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This  
unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to  
leave it unused for a long period of time.  
During thunderstorms, disconnect the AC plug from the  
wall outlet. Voltage peaks due to lightning could damage the unit.  
Do not expose the unit to direct sunlight or other heat sources.  
This could lead to overheating and cause the unit to malfunction.  
Phones  
The batteries used with this product contain chemicals that are harmful to  
the environment.  
Do not dispose of batteries in the general household trash.  
Protect the product from moisture (vases, coffee cups, etc.), and excess  
heat (fireplaces, heaters, etc.) or equipment creating strong magnetic or  
electric fields Disconnect the power cable from the AC supply if the unit  
malfunctions. Your product is not intended for industrial use. This product  
is for personal use only.  
Condensation may occur if your product has been stored in cold tem-  
peratures. If transporting the unit during the winter, wait approximately 2  
hours until the unit has reached room temperature before using.  
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contents  
2
2
Features  
License  
featUres  
2
3
4
Safety warnings  
Precautions  
safety infOrMatiOn  
3
6
6
Before reading the user’s manual  
What’s included  
getting starteD  
6
7
8
8
Front Panel  
Rear Panel  
Installing the ferrite core on the Subwoofer  
speaker cable  
DescriPtiOns  
7
9
Tour of the remote control  
reMOte cOntrOL  
9
11 Installing the wall mount  
12 Connecting an external device using Audio  
(Analog) cable or Optical (Digital) cable  
cOnnectiOns  
11  
13 Input mode  
fUnctiOns  
13 Bluetooth (HW-F355 model only)  
15 SoundShare (HW-F355 model only)  
16 USB  
17 Using the remote control  
20 Software upgrade  
13  
21 Troubleshooting  
22 Specifications  
trOUBLesHOOting  
21  
aPPenDiX  
22  
5
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getting started  
BefOre reaDing tHe User’s ManUaL  
Note the following terms before reading the user manual.  
icons used in this manual  
icon  
term  
Definition  
Indicates a situation where a function does not operate or settings may be  
canceled.  
caution  
note  
Indicates tips or instructions on the page that help you operate a function.  
safety instructions and troubleshooting  
1) Be sure to familiarize yourself with the Safety Instructions before using this product. (See page 3)  
2) If a problem occurs, check Troubleshooting. (See page 21)  
copyright  
©2013 Samsung Electronics Co.,Ltd.  
All rights reserved; no part or whole of this users manual may be reproduced or copied without the prior  
written permission of Samsung Electronics Co.,Ltd.  
WHat’s incLUDeD  
Check for the supplied accessories shown below.  
POWER  
OPTICAL  
TV POWER  
AUX  
U
S
B
T
V
S
O
U
R
C
E
AUTO POWER  
REPEAT  
DIMMER  
T
V
V
O
L
T
V
C
H
AUDIO SYNC  
TV MUTE TV INFO TV PRE-CH TV EXIT  
(Holder-screw:2EA)  
(Screw:2EA)  
SOUND EFFECT  
SMART VOLUME  
VOL  
MUTE  
VOL  
S/W  
S/W  
LEVEL  
LEVEL  
3D SOUND  
PLUS  
DRC  
AH59-02548A  
remote control /  
Batteries (aaa size)  
(F350: AH59-02548A  
F355: AH59-02532A/  
4301-000116)  
screw  
(AH61-03342A/  
6001-001961)  
User Manual  
(AH68-02614A)  
Bracket-Wall Mount  
(AH61-03627A)  
UsB cable  
(AH39-01178A)  
Power cord  
adapter  
audio cable  
toroidal ferrite core  
UsB converter  
(3903-000598)  
(BN44-00639A)  
(AH39-01077A)  
(3301-001068)  
(AH59-02572A)  
The appearance of the accessories may differ slightly from the illustrations above.  
Use the dedicated USB cable to connect external USB devices to the unit.  
6
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descriptions  
frOnt PaneL  
1
2
3
4
POWer BUttOn  
Turns the Crystal Surround Air Track on and off.  
Selects the D.IN, AUX, BT, TV, USB input.  
- While the unit is powered, pressing the  
(
)
button for more than  
fUnctiOn  
BUttOn  
3 seconds sets the button to act as MUte button.  
To cancel MUte button setup, press  
(
)
button for more than 3  
seconds again.  
VOLUMe +/-  
DisPLay  
Controls the volume level.  
Displays the current mode.  
When you turn on this unit, there will be a 4 to 5 second delay before it produces sound.  
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descriptions  
rear PaneL  
1
2
3
4
5
AUX IN  
OPTICAL IN  
sUBWOOfer  
cOnnectOr  
terMinaL  
Connects the connector jack of the Subwoofer.  
POWer sUPPLy  
in  
Connect the AC power adaptor jack to the power supply in jack, and  
then connect the AC power adaptor plug to a wall outlet.  
Connect USB devices such as MP3 players here to the play files on  
the devices.  
- Use the supplied USB converter if you have installed the product  
on a wall.  
UsB POrt  
OPticaL in  
aUX in  
Connect to the digital (optical) output of an external device.  
Connect to the Analog output of an external device.  
5
When disconnecting the power cable of the AC power adaptor from the wall outlet, pull  
the plug. Do not pull the cable.  
Do not connect this unit or other components to an AC outlet until all connections  
between components are complete.  
instaLLing tHe ferrite cOre On tHe sUBWOOfer sPeaKer caBLe  
Lift up to release the lock  
and open the core.  
Place the Subwoofer  
speaker cable on the  
opened core.  
Close the lock.  
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remote control  
tOUr Of tHe reMOte cOntrOL  
HW-f350  
POWER BUTTON  
TV POWER BUTTON  
Turns your Samsung TV on and off.  
Turns the Crystal Surround Air Track  
on and off.  
POWER  
OPTICAL  
TV POWER  
USB  
Press the USB mode.  
AUX  
Press the AUX mode.  
TV SOURCE  
Press to select a connected TV's  
video source.  
AUX  
USB TV SOURCE  
OPTICAL  
Press the Optical mode.  
AUTO POWER  
AUTO POWER, DIMMER  
REPEAT  
REPEAT  
DIMMER  
Synchronizes the Air Track to a  
connected Optical source via the Optical  
jack so it turns on automatically when  
you turn on your TV.  
Select Repeat File, All, Random.  
TV VOLUME  
Adjusts the TV volume level.  
TV VOL  
TV CH  
AUDIO SYNC  
You can control the brightness of  
the Display.  
TV CHANNEL, AUDIO SYNC  
Switches between the available TV  
channels.  
TV MUTE TV INFO TV PRE-CH TV EXIT  
TV EXIT  
Used to help sync video to audio  
when connected to a digital TV.  
Exits TV (functions the same as the  
EXIT button of the TV remote  
control)  
TV MUTE  
SOUND EFFECT  
SMART VOLUME  
VOL  
MUTE  
VOL  
TV INFO, TV PRE-CH  
Displays the current TV status.  
Moves to the previous TV channel.  
Mutes the sound from the TV. Press  
again to restore the sound to the  
previous volume level.  
S/W  
S/W  
CONTROL BUTTON  
SMART VOLUME  
LEVEL  
LEVEL  
Play, pause, or stop playing  
a music file, or search forwards or  
backwards for a music file.  
Regulates and stabilizes the volume  
level against a drastic volume  
change.  
3D SOUND  
PLUS  
DRC  
SOUND EFFECT  
DRC  
Selects the Sound Effect:  
(MUSIC, NEWS, DRAMA, CINEMA,  
SPORTS, GAME, OFF (Original  
Sound))  
You can use this function to enjoy Dolby  
Digital sound when watching movies at  
low volume at night (Standard, MAX, MIN).  
AH59-02548A  
MUTE  
S/W LEVEL, VOLUME  
Adjusts the Subwoofer level.  
Adjusts the volume level of the unit.  
Mutes the sound from the unit. Press  
again to restore the sound to the  
previous volume level.  
3D SOUND PLUS  
This feature adds depth and  
spaciousness to the sound.  
Installing batteries in the Remote Control  
1. Lift the cover at the back of  
the remote control upward as  
shown.  
Install two AAA size batteries.  
Make sure to match the “+” and “–” ends  
of the batteries with the diagram inside the  
compartment.  
Replace the cover.  
Assuming typical TV usage,  
the batteries last for about  
one year.  
2.  
3.  
Operational Range of the Remote Control  
You can use the remote control up to 23 feet (7 meters) in a straight line from the unit. You can also operate the  
remote at a horizontal angle of up to 30° from the remote control sensor.  
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remote control  
tOUr Of tHe reMOte cOntrOL  
HW-f355  
POWER BUTTON  
TV POWER BUTTON  
Turns your Samsung TV on and off.  
Turns the Crystal Surround Air Track  
on and off.  
POWER  
OPTICAL  
TV POWER  
TV SOURCE  
USB, BLUETOOTH  
Press the USB/ BLUETOOTH mode.  
AUX  
Press the AUX mode.  
TV SOURCE  
Press to select a connected TV's  
video source.  
USB/  
AUX  
OPTICAL  
Press the Optical mode.  
AUTO POWER SoundShare  
SoundShare  
REPEAT  
Select Repeat File, All, Random.  
REPEAT  
This produces TV sound on your  
SAT via a Bluetooth connection and  
controls the sound.  
TV VOLUME  
TV VOL  
TV CH  
AUDIO SYNC  
Adjusts the TV volume level.  
AUTO POWER  
Synchronizes the Air Track to a  
connected Optical source via the  
Optical jack so it turns on automatically  
when you turn on your TV.  
TV CHANNEL  
Switches between the available TV  
channels.  
TV MUTE TV INFO TV PRE-CH DIMMER  
TV MUTE  
AUDIO SYNC  
Used to help sync video to audio  
when connected to a digital TV.  
Mutes the sound from the TV. Press  
again to restore the sound to the  
previous volume level.  
SOUND EFFECT  
SMART VOLUME  
VOL  
MUTE  
VOL  
DIMMER  
You can control the brightness of the  
Display.  
CONTROL BUTTON  
Play, pause, or stop playing  
a music file, or search forwards or  
backwards for a music file.  
S/W  
S/W  
LEVEL  
LEVEL  
TV INFO, TV PRE-CH  
Displays the current TV status.  
Moves to the previous TV channel.  
SOUND EFFECT  
Selects the Sound Effect:  
(MUSIC, NEWS, DRAMA, CINEMA,  
SPORTS, GAME, OFF (Original  
Sound))  
3D SOUND  
PLUS  
SMART VOLUME  
Regulates and stabilizes the volume  
level against a drastic volume change.  
DRC  
S/W LEVEL, VOLUME  
Adjusts the Subwoofer level.  
Adjusts the volume level of the unit.  
DRC  
AH59-02532A  
You can use this function to enjoy Dolby  
Digital sound when watching movies at  
low volume at night (Standard, MAX, MIN).  
3D SOUND PLUS  
This feature adds depth and  
spaciousness to the sound.  
MUTE  
Mutes the sound from the unit.  
Press again to restore the sound to  
the previous volume level.  
SAT stands for Surround Air Track, which is Samsungs proprietary name.  
The remote control can operate TVs made by SAMSUNG only.  
Depending on the TV you are using, you may not be able to operate your TV with this remote  
control. If you can't, operate the TV using the TV's remote control.  
10  
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connections  
instaLLing tHe WaLL MOUnt  
You can use the wall mount bracket to mount this unit on a wall.  
Installation Precautions  
Install on a vertical wall only.  
For the installation, avoid a location with high temperature or humidity, or a wall that cannot sustain the  
weight of the set.  
Check the strength of the wall. If the wall is not strong enough to support the unit, reinforce the wall or  
install the unit on different wall that can support the unit's weight.  
Purchase and use the flxing screws or mollys appropriate for the kind of wall you have (plaster board, iron  
board, wood, etc.). If possible, fix the support screws into wall studs.  
Connect cables from the unit to external devices before you install it on the wall.  
Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock.  
1. Place the wall mount bracket on a wall surface and then  
secure it with two screws (not supplied).  
If you are hanging the unit below a TV, be sure to install the  
wall mount bracket so that the arrow ( ) is placed in the  
center of the TV.  
Also make sure the unit is at least two inches (5 cm)  
below the TV.  
2. Align the screw holders (Holder-screw, AH61-03342A)  
with the screw holes on the back of the Main Unit. Insert  
the supplied screws through the screw holders, and then  
screw them into the Main Unit.  
3. Insert the USB converter into the unit before installing it  
on the wall.  
4. Fit the unit into the corresponding slots of the wall mount  
bracket. For secure installation, make sure the mounting  
studs slide firmly down into the bottom of the slots.  
1
2
5. The installation is complete.  
2 inches (5 cm) or more  
Do not hang onto the installed unit and avoid any impact to the unit.  
Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause an  
injury or damage the product.  
When the unit is installed on a wall, please make sure that children do not pull any of the  
connecting cables, as it may cause it to fall.  
For the optimal performance of a wall mount installation, install the speaker system at least 2  
inches (5 cm) below the TV.  
11  
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connections  
cOnnecting an eXternaL DeVice Using aUDiO (anaLOg)  
caBLe Or OPticaL (DigitaL) caBLe  
This unit comes equipped with one optical in digital jack and one audio analog in jack, giving you two ways to  
connect it to a TV.  
AUX IN  
N
OPTICAL IN  
audio cable  
Optical cable  
(not supplied)  
White  
Red  
or  
AUDIO  
OUT  
OPTICAL  
OUT  
L
BD/DVD player/  
set-top box/  
R
game console  
AUX IN  
Connect AUX IN (Audio) on the main unit to the AUDIO OUT of the TV or Source Device.  
Be sure to match connector colors.  
or,  
OPTICAL IN  
Connect the Digital Input on the main unit to the OPTICAL OUT of the TV or Source Device  
.
Do not connect the power cord of this product or your TV to the wall outlet until all  
connections between components are complete.  
Before moving or installing this product, be sure to turn off the power and disconnect the power  
cord.  
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functions  
INPUT MODE  
You can select D.IN, AUX, BT, TV input or USB input.  
Press an appropriate button on the remote control to select a desired mode, or press ( ) to select one from:  
D.IN, AUX, BT, TV or USB mode.  
input mode  
Display  
Optical Digital input  
aUX input  
D.IN  
AUX  
BLUetOOtH mode  
tV mode  
BT (HW-F355 model only)  
TV (HW-F355 model only)  
USB  
HW-f350  
UsB mode  
OPTICAL  
AUX  
USB TV SOURCE  
POWER  
TV POWER  
The unit turns off automatically in the following situations:  
AUTO POWER  
REPEAT  
DIMMER  
BT/TV/USB/D.IN MODE  
- If there is no audio signal for 20 minutes.  
AUX Mode  
HW-f355  
USB/  
OPTICAL  
AUX  
TV SOURCE  
- If no KEY input is entered for 8 hours when the cable is connected.  
- If the AUX cable is disconnected for 20 minutes.  
AUTO POWER SoundShare  
REPEAT  
Use the provided cable if a USB flash memory device cannot be connected directly to the unit.  
BLUETOOTH (HW-F355 MODEL ONLY)  
You can use a Bluetooth device to enjoy music with high quality stereo sound, all without wires!  
What is Bluetooth?  
Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other using  
a short wireless connection.  
A Bluetooth device may cause noise or malfunction, depending on usage, when:  
- A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the Air  
Track.  
- It is subject to electrical variation from obstructions caused by a wall, corner, or office partition.  
- It is exposed to electrical interference from same frequency-band devices including medical equipment,  
microwave ovens, and wireless LANs.  
Pair the Air Track with the Bluetooth device while they are close together.  
The further the distance is between Air Track and Bluetooth device, the worse the quality is.  
If the distance exceeds the Bluetooth operational range, the connection is lost.  
In poor reception-sensitivity areas, the Bluetooth connection may not work properly.  
The Bluetooth connection only works when the Bluetooth device is close to the set. The connection will be  
automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality may be  
degraded by obstacles such as walls or doors.  
This wireless device may cause electric interference during its operation.  
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functions  
To connect the Air Track to a Bluetooth device  
Check if the Bluetooth device supports the Bluetooth compliant stereo headset function.  
Connect  
Bluetooth device  
1. Press the UsB/Bluetooth button on the remote control of the AirTrack to display the Bt message.  
You will see Wait for 4 seconds and then Bt reaDy on the front display of the Air Track.  
2. Select the Bluetooth menu on the Bluetooth device you want to connect. (Refer to the Bluetooth  
device's user manual.)  
3. Select the Stereo headset menu on the Bluetooth device.  
You will see a list of scanned devices.  
4. Select "[samsung] airtrack" from the list.  
When the Air Track is connected to the Bluetooth device, it will display Bt cOnnecteD  
Bt on the front  
display.  
If the Bluetooth device has failed to pair with the Air Track, delete the previous “[Samsung] AirTrack” found  
by the Bluetooth device and have it search for the Air Track again.  
5. Play music on the connected device.  
You can listen to the music playing on the connected Bluetooth device over the Crystal Surround Air Track  
system.  
In BT mode, the Play/Repeat/Stop/Next/Prev functions are not available.  
You may be required to enter a PIN code (password) when connecting the Bluetooth device to  
the Air Track. If the PIN code input window appears, enter <0000>.  
The Air Track supports SBC data (44.1kHz, 48kHz).  
The AVRCP feature is not supported.  
Connect only to a Bluetooth device that supports the A2DP (AV) function.  
You cannot connect to a Bluetooth device that supports only the HF (Hands Free) function.  
Only one Bluetooth device can be paired at a time.  
Once you have turned off Air Track and the pairing is disconnected, the pairing will not be  
restored automatically. To reconnect, you must pair the device again.  
Search or connection may not be performed properly by Air Track in the following cases:  
- If there is a strong electrical field around Air Track.  
- If several Bluetooth devices are simultaneously paired with AirTrack  
- If the Bluetooth device is turned off, not in place, or malfunctions  
- Note that such devices as microwave ovens, wireless LAN adaptors, fluorescent lights, and gas  
stoves use the same frequency range as the Bluetooth device, which can cause electric  
interference.  
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To disconnect the Bluetooth device from the Air Track  
You can disconnect the Bluetooth device from the Air Track.  
For instructions, see the Bluetooth device's user manual.  
The Air Track will be disconnected.  
When the Air Track is disconnected from the Bluetooth device the Air Track will display Bt DiscOnnecteD  
on the front display.  
To disconnect the Air Track from the Bluetooth device  
Press the ( ) button on the front panel of the Air Track to switch from Bt to another mode or turn off the Air  
Track.  
The connected Bluetooth device will wait a certain amount of time for a response from the Air Track before  
terminating the connection.  
(Disconnection time may differ, depending on the Bluetooth device)  
The currently connected device will be disconnected.  
In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Air  
Track and the Bluetooth device exceeds 16.25 ft. (5m).  
If the Bluetooth device comes back into the effective range after disconnecting, you can restart the Air  
Track to restore the pairing with the Bluetooth device.  
The Air Track automatically turns off after 20 minutes in the Ready state.  
sOUnDsHare (HW-f355 MODeL OnLy)  
This section explains how to connect the Crystal Surround Air Track to a Bluetooth compatible SAMSUNG TV.  
To connect the Crystal Surround Air Track to a Bluetooth compatible  
Samsung TV  
Connect  
Press the ( ) button to select the tV mode, and then connect the TV to the Crystal Surround Air Track.  
The unit will play the TV's audio when it is connected to the TV.  
If you change to another mode, except the TV SoundShare mode, or turn off the Air Track, you will hear audio  
from the TV again.  
<to pair to your tV>  
To produce TV sound on your Air Track via a Bluetooth connection, you need to pair your system to the  
Bluetooth compliant TV first. Once the pairing is established, the pairing information is recorded and kept and no  
further Bluetooth connection message will appear. Bring the Air Track and the TV close together before pairing.  
15  
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functions  
1. Turn on the Samsung TV and Air Track.  
Set Add New Device in the TV's SoundShare Setting menu to On.  
2. When you change the mode of the Air Track to tV, a message asking whether to proceed with  
Bluetooth pairing is displayed. "[Samsung] AirTrack" appears on the TV screen.  
3. Select <yes> on the TV screen. The pairing with the Air Track will be completed.  
Once the pairing is established, when you change the Air Track to the TV mode from other input modes, it will  
automatically connect to the TV.  
Changing the Air Track from TV mode to any other mode will cancel the SoundShare connection.  
If you want to cancel the existing pairing of the SAT to a TV and pair your SAT to a different TV:  
- Press the PLay/PaUse button on the SAT for 5 seconds in the TV input mode to cancel the existing pairing.  
You can now pair it to a different TV.  
In the SoundShare mode, you can control the volume and mute using either the TV remote or the SAT remote.  
TV SoundShare operation range  
- recommended pairing range: within 20 inches (within 50cm)  
- recommended operation range: within 16.25 ft. (5m)  
If the distance between the Air Track and Samsung TV is over 16.25 ft. (5m), the connection or the  
sound can be cut off. If this occurs, connect to the Bluetooth device again within the operational range.  
Make sure the Samsung TV's SoundShare mode is on before you use this function.  
The PLay, neXt, PreV, stOP buttons will not work in the SoundShare mode.  
Bluetooth Standby On function  
- Air Track will be powered on automatically when you turn the TV on if you connected TV and Air Track with  
SoundShare function.  
- You can toggle this fucntion On/Off by pressing ( ) button of front panel over 5 seconds when AirTrack is  
powered off. If set to Off, the product turns off automatically when the TV turns off, but it does not turn on  
automatically.  
The SoundShare function is supported by some Samsung TVs released after 2012.  
Check whether your TV supports SoundShare before you begin.  
For more information, refer to the user's guide of your TV.  
USB  
1. Connect the USB device to the USB port on the side of the unit.  
2. Press the ( ) button on the front panel of the Air Track repeatedly until UsB appears.  
3. UsB appears on the display screen and then disappears.  
The Crystal Surround Air Track connection is complete.  
The SAT automatically turns off (Auto Power Off) if no USB device has been connected for more than 20 minutes.  
Before you connect a USB device  
Be aware of the following:  
If the file name of a folder on a USB device exceeds 10  
characters, it is not displayed on the OLED.  
This product may not be compatible with certain types of USB  
storage media.  
The Air Track supports the FAT16 and FAT32 file systems.  
- The NTFS file system is not supported.  
16  
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Connect USB devices directly to the USB port of the product. Otherwise, you may encounter a USB  
compatibility problem.  
Do not connect multiple storage devices to the product via a multi-card reader. It may not operate  
properly.  
Digital camera PTP protocols are not supported.  
Do not remove the USB device while it is being read.  
DRM-protected music files (MP3, WMA) from a commercial web site will not be played.  
External HDDs are not supported.  
Mobile phone devices are not supported.  
File Format Type Compatibility list:  
format  
codec  
MPEG 1 Layer2  
MPEG 1 Layer3  
MPEG 2 Layer3  
Wave_Format_MSAudio1  
Wave_Format_MSAudio2  
AAC  
*.mp3  
*.wma  
*.aac  
AAC-LC  
HE-AAC  
*.wav  
*.Ogg  
*.flac  
-
OGG 1.1.0  
FLAC 1.1.0, FLAC 1.2.1  
Supporting Sampling Rate above 16KHz  
Using tHe reMOte cOntrOL  
TV MUTE TV INFO TV PRE-CH TV EXIT  
HW-f350  
HW-f355  
Play/Pause/Stop  
During playback, press the  
+#,@ button.  
SOUND EFFECT  
SMART VOLUME  
Press the +  
#
button again to stop playing the file temporarily.  
button to play the selected file.  
Press the +  
#
To stop playback, press the Stop (@) button during playback.  
TV MUTE TV INFO TV PRE-CH TV EXIT  
Skip Forward/Back  
During playback, press the [,] button.  
HW-f350  
HW-f355  
SOUND EFFECT  
SMART VOLUME  
When there is more than one file and you press the ] button, the next file  
is selected.  
When there is more than one file and you press the [ button, the  
previous file is selected.  
AUTO POWER  
Using the REPEAT function  
HW-f350  
HW-f355  
DIMMER  
Repeat playback allows you to repeatedly play a file, repeat all, randomly play  
files, or turn Repeat off.  
AUTO POWER SoundShare  
Press the REPEAT button.  
rePeat Off : Cancels Repeat Playback.  
rePeat fiLe : Repeat playing a track.  
rePeat aLL : Repeat playing all tracks.  
rePeat ranDOM : Plays tracks in random order. (A track that has  
already been played may be played again.)  
You can set the REPEAT function during the playback of music from  
a USB drive.  
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functions  
TV MUTE TV INFO TV PRE-CH TV EXIT  
Muting the sound  
HW-f350  
HW-f355  
This is useful when answering a doorbell or telephone call.  
SOUND EFFECT  
SMART VOLUME  
VOL  
VOL  
1. To mute the sound of this unit, press the MUTE button on the remote  
control.  
S/W  
S/W  
LEVEL  
LEVEL  
2. To mute the TV, press the TV MUTE  
(
)
button on the remote control.  
3. Press MUTE/ TV MUTE on the remote control again (or press  
(
)
3D SOUND  
PLUS  
DRC  
VOLUME +/–) to restore the sound.  
LEVEL  
LEVEL  
DRC  
Using the 3D SOUND PLUS function  
HW-f350  
HW-f355  
VOL  
3D SOUND  
PLUS  
The 3D SOUND PLUS feature adds depth and spaciousness to the sound.  
Press 3D SOUND PLUS on the remote control.  
Each time the button is pressed, the selection changes as follows :  
3D SOUND PLUS OFF 3D SOUND PLUS MUSIC 3D SOUND  
PLUS MOVIE  
When you turn on 3D Sound Plus, the Sound Effect function will  
automatically change to OFF.  
SOUND EFFECT  
SMART VOLUME  
VOL  
HW-f350  
HW-f355  
Using the SMART VOLUME function  
This will regulate and stabilize the volume level against a drastic volume  
change caused by a channel change or scene transition.  
S/W  
S/W  
MUTE  
Press SMART VOLUME on the remote control.  
Each time the button is pressed, the selection changes as follows :  
SMART VOLUME ON SMART VOLUME OFF  
SOUND EFFECT  
SMART VOLUME  
VOL  
Using the Sound effect function  
You can select from 7 different sound modes - MUSIC, NEWS, DRAMA,  
CINEMA, SPORTS, GAME, and OFF (Original Sound) - depending on the  
type of sources you want to enjoy.  
HW-f350  
HW-f355  
S/W  
S/W  
MUTE  
Press SOUND EFFECT on the remote control.  
Select the OFF mode if you want to enjoy the original sound.  
We recommend that you select a Sound Effect based on the  
source material and your personal taste.  
When you choose a Sound Effect mode (except OFF), 3D Sound  
Plus will automatically be turned OFF.  
HW-f350  
HW-f355  
Using the S/W LEVEL function  
You can control the base volume with the S/W Level button on the remote  
control.  
S/W  
S/W  
MUTE  
LEVEL  
LEVEL  
1. Press the S/W LEVEL button on the remote control.  
2. “SW 0” appears on the display.  
3. Press or button on the LEVEL key if you want to increase or decrease  
the subwoofer volume. You can set it from SW -6 to SW +6.  
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AUTO POWER  
HW-f350  
HW-f355  
Using the AUTO POWER LINK function  
REPEAT  
DIMMER  
The Crystal Surround Air Track is automatically turned on when you turn on  
the TV or any device connected to the Air Track with the optical cable.  
USB/  
AUX  
OPTICAL  
TV SOURCE  
AUTO POWER SoundShare  
Press AUTO POWER on the remote control of this unit.  
REPEAT  
The Auto power link function turns on and off each time you press AUTO  
POWER.  
aUtO POWer LinK  
Display  
POWER LINK ON  
POWER LINK OFF  
On  
Off  
If a TV or any device connected to Air Track with the optical cable is  
off and there is no digital input, the Air Track is turned off after 20  
minutes.  
AUTO POWER  
HW-f350  
HW-f355  
Using the DIMMER function  
REPEAT  
This feature control the brightness of the Display.  
TV MUTE TV INFO TV PRE-CH DIMMER  
Press DIMMER on the remote control of this unit.  
Each time the button is pressed, the selection changes as follows :  
DIMMER ON  
DIMMER OFF  
HW-f350  
HW-f355  
Using the AUDIO SYNC function  
TV VOL  
TV CH  
AUDIO SYNC  
Video may appear out of synch with the audio if the Air Track is connected to  
a digital TV. If this occurs, adjust the audio delay time to match the video.  
Press AUDIO SYNC +/–. on the remote control of this unit.  
You can use the + , - buttons to set the audio delay time between 0 ms  
and 300 ms.  
In USB mode TV mode or BT mode, the Audio Sync function may  
not work.  
S/W  
S/W  
MUTE  
VOL  
LEVEL  
LEVEL  
Using the DRC function  
HW-f350  
HW-f355  
This feature balances the range between the loudest and quietest sounds.  
You can use this function to enjoy Dolby Digital sound when watching movies  
at low volume at night.  
3D SOUND  
PLUS  
DRC  
Press DRC on the remote control of this unit.  
Each time the button is pressed, the selection changes as follows :  
DRC STANDARD DRC MAX DRC MIN  
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functions  
OPTICAL  
AUX  
USB TV SOURCE  
HW-f350  
Using the TV functions (with Samsung TVs only)  
AUTO POWER  
REPEAT  
DIMMER  
Press TV SOURCE on the remote control to change the TV's input  
source.  
TTVV VVOOLL  
TV CH  
AUDIO SYNC  
Press TV INFO on the remote control to display the TV channel  
information.  
TV MUTE TV INFO TV PRE-CH TV EXIT  
Press TV CH on the remote control to select the TV channel.  
USB/  
OPTICAL  
AUX  
TV SOURCE  
HW-f355  
Press TV VOL on the remote control to increase or decrease the volume  
level.  
AUTO POWER SoundShare  
REPEAT  
Use TV PRE-CH button to move to the previous TV channel in TV mode.  
TV VOL  
TV CH  
AUDIO SYNC  
To exit the TV menu, use the TV EXIT button. (It functions the same as the  
EXIT button of the TV remote control.)  
TV PRE-CH  
DIMMER  
TV MUTE TV INFO  
When you press the soundshare button, the TV's sound is  
transmitted through the Air Track system via a Bluetooth  
connection. The Air Track also controls the sound volume,  
sound quality, etc.  
The remote control can operate TVs made by SAMSUNG only.  
sOftWare UPgraDe  
Samsung may offer upgrades for the Crystal Surround Air Track's system  
firmware in the future.  
If an upgrade is offered, you can upgrade the firmware by connecting a USB  
drive with the firmware upgrade stored on it to the USB port on your Air  
Track.  
Note that if there are multiple upgrade files, you must load them onto the  
USB drive singly and use them to upgrade the firmware one at a time.  
Please visit Samsung.com or contact the Samsung call center to receive  
more information about downloading upgrades files.  
Insert a USB drive containing the firmware upgrade into the USB port on the main unit.  
Do not disconnect the power or remove the USB drive while upgrades are being applied. The main unit will turn  
off automatically after completing the firmware upgrade.  
When software is upgraded, settings you have made will return to their default (factory) settings.  
We recommend you write down your settings so that you can easily reset them after the upgrade.  
Once upgrading the product software is completed, turn off the product and then press and hold  
a while to reset the product.  
(@)  
button for  
If the firmware fails to upgrade, we recommend formatting the USB device in FAT16 and trying again.  
For upgrading purposes, do not format the USB drive in NTFS format because it is not a supported file system.  
Depending on the manufacturer, some USB devices may not be supported.  
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troubleshooting  
Before requesting service, please check the following.  
symptom  
check  
remedy  
the unit will not turn on.  
• Is the power cord plugged into  
• Connect the power plug to the  
the outlet?  
outlet.  
a function does not work when the  
• Is there static electricity in the  
• Disconnect the power plug and  
button is pressed.  
air?  
connect it again.  
sound is not produced.  
• Is the unit properly connected  
• Connect it correctly.  
to your TV?  
• Press the Mute button to  
• Is the Mute function on?  
cancel the function.  
• Is the volume set to minimum?  
• Adjust the volume.  
the Picture does not appear on a tV • Is the TV connected properly?  
• Connect it correctly.  
when the function is selected.  
the remote control does not work.  
• Are the batteries drained?  
• Replace with new batteries.  
• Is the distance between remote • Move closer to the unit.  
control and main unit too far?  
the sound from the left/right  
channels are reversed.  
• Are the left/right audio output  
cables from the TV connected  
properly?  
• Check the left/right channel and  
connect it/them correctly.  
the soundshare (tV pairing) failed.  
• Does your TV support  
SoundShare?  
• SoundShare is supported by  
some Samsung TVs released  
after 2012. Check your TV to  
see if it supports SoundShare.  
• Is your TV firmware the latest  
version?  
• Update your TV with the latest  
firmware.  
• Does an error occur when  
connecting?  
• Contact the call center.  
• Reset the TV MODE and  
connect again.  
• Press  
button for 5 seconds  
to reset the product.  
21  
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appendix  
sPecificatiOns  
HW-F350/ HW-F355  
Model name  
Power supply  
DC 24V  
Standby power consumption 0.45W  
Power  
consumption  
Main unit  
23W  
USB  
5V/0.5A  
3.86 Ibs  
Main unit  
generaL Weight  
Subwoofer  
(PS-EW1-2)  
6.61 Ibs  
Main unit  
37.13 x 1.93 x 2.36 inches  
5.98 x 11.81 x 11.18 inches  
Dimensions  
(W x H x D)  
Subwoofer  
(PS-EW1-2)  
Operating temperature range +41°F to +95°F  
Operating humidity range  
10 % to 75 %  
Main unit  
30W/CH, 8OHM, THD = 10%, 1kHz  
Rated output  
power  
Subwoofer  
(PS-EW1-2)  
60W, 3OHM, THD = 10%, 100Hz  
aMPLifier  
input)  
S/N ratio (analog  
60dB  
50dB  
Separation(1kHz)  
* S/N ratio, distortion, separation and usable sensitivity are based on measurement using AES (Audio  
Engineering Society) guidelines.  
*: Nominal specification  
- Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.  
- Weight and dimensions are approximate.  
As an ENERGY STAR Partner, Samsung  
has determined that this product or product  
models meets the ENERGY STAR guidelines  
for energy efficiency.  
22  
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Warranty  
LiMiteD Warranty tO OriginaL PUrcHaser  
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new,  
in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and  
workmanship for a limited warranty period of:  
One (1) year Parts and Labor*  
(*90 Days Parts and Labor for commercial Use)  
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To  
receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service  
can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as  
proof of purchase to SAMSUNG or SAMSUNG's authorized service center. Transportation of the product to and from  
the service center is the responsibility of the purchaser.  
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts  
or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the  
property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty,  
or ninety (90) days, whichever is longer.  
SAMSUNGs obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand name are set forth in the  
applicable end user license agreement. Non-SAMSUNG hardware and software products, if provided, are on an “AS IS” basis.  
Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.  
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the extent  
otherwise expressly provided for in this statement, noncommercial use of this product, and shall not apply to the following, including,  
but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not  
intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning or other  
acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs,  
external wiring or connectors not supplied and authorized by SAMSUNG, or which damage this product or result in service problems;  
incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, cleaning,  
maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal or reinstallation;  
reception problems and distortion related to noise, echo, interference or other signal transmission and delivery problems. SAMSUNG  
does not warrant uninterrupted or error-free operation of the product.  
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES  
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY  
OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND  
NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS  
PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE  
TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED  
BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS  
BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF  
ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG  
AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY  
FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY  
ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY  
THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL  
PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.  
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential  
damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also  
have other rights which vary from state to state.  
To obtain warranty hardware service, please contact SAMSUNG customer care center.  
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QUESTIONS OR COMMENTS?  
COUNTRY  
CALL  
OR VISIT US ONLINE AT  
WRITE  
1-800-SAMSUNG  
(726-7864)  
Samsung Electronics America, Inc. 85 Challenger  
Road Ridgefield Park, NJ 07660  
U.S.A  
AH68-02614A-00  
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