E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register
your product at
www.samsung.com/register
Model______________ Serial No.______________
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Viewing the e-Manual
The embedded e-Manual contains information about your TV's key features.
This TV has a built-in user guide. To read it, use one of the following methods:
Open the Support menu and choose e-Manual (Troubleshooting).
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Press the MORE button on the Smart Touch Control to display control buttons on the screen.
Flick the Touch Pad until e-Manual appears and select it.
"
"
Words in blue refer to screen menu options and words in light blue refer to remote panel buttons.
A printable version of this guide is also available at www.samsung.com/support.
Scrolling a Page
To scroll a page, use of one of the following methods:
Press the
or
button on the scroll bar at the right edge of the screen.
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●
Drag or flick up or down the line on either the left or right edge of the touch pad.
Place the focus on the
on the touch pad.
or
button at the right edge of the screen, drag or flick up or down
●
Using the Top Icons
Use the Back, Forward, and Opened pages icons on the top left of the screen to navigate through
pages. These icons are available when two or more pages are passed.
Returning to the Home Page
To return to the home page, select the
right of the screen.
button on the virtual remote panel or select
on the top
a
"
To select a letter button (
,
,
,
), press the MORE button on the Smart Touch Control to display to
a b { }
display the virtual remote panel on the TV screen. Flick the Touch Pad until the Playback Control Panel
appears, select the
button, and then press the Touch Pad.
a
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Searching the Index
Select the
the index. Select a term to display the page containing the term.
button on the virtual remote panel or select
on the top right of the screen to display
b
Searching Pages
Select the
search criteria. Select a page from the list of search results to display it.
button on the virtual remote panel or select
on the top right of the screen, and enter
{
Closing the e-Manual
To close the e-Manual, press and hold the RETURN button or select
at the upper-right corner of the
screen.
Jumping to a Menu Item
Try Now
To directly jump to the menu item that is described in the current section, select
. It is possible
to jump from a menu item directly to the related section in the e-Manual. On the screen menu, press
the MORE button on the Smart Touch Control and then select e-Manual on the virtual remote panel
that appears on the screen.
"
This feature may not be available, depending on the menu.
Updating the e-Manual
Press the button and select Apps, and then select More Apps. The e-manual can be updated in the
same way with an application update.
On the More Apps screen, select Update Apps, and then select e-Manual from the list. The e-Manual
starts updating to the latest version. However, Update Apps appears on the screen only when the
update is required.
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Switching Between Video Sources
Press the SOURCE button to switch between devices connected to the TV.
For example, to switch to a game console connected to the second HDMI connector, press the
SOURCE button. From the Source list, select HDMI2. The connector names may vary depending on the
product.
Select Tools at the upper-right corner of the Source screen to access the following functions.
Edit Name: You can rename devices connected to the TV to more easily identify external sources.
●
With a computer connected to the TV's HDMI (DVI) port via an HDMI cable, for example, you can
change Edit Name to PC.
With a computer connected to the TV's HDMI (DVI) port via an HDMI-to-DVI cable, for example,
you can change Edit Name to DVI PC.
With an AV device connected to the TV's HDMI (DVI) port via an HDMI-to-DVI cable, for
example, you can change Edit Name to DVI Devices.
Information: View detailed information about the connected devices.
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Refresh: Select this if a connected device does not appear in the list. If the list does not show the
device after selecting Refresh, check the status of the TV-to-device connection.
Remove USB: Remove the USB device from the list safely. This function is only available when
●
the USB device selected.
To add a new external device to control it with the Smart Touch Control, press the SOURCE button
and select Universal Remote Setup on the top right of the screen. Using the universal remote control,
users can control external devices connected to the TV, such as a set-top box, Blu-ray player, and AV
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Programming
Scan and index available channels.
Broadcasting
Auto Program
Antenna
Cable
Channel List
Guide
Schedule Manager
Edit Channel
Edit Favorites
"
The displayed image may differ depending on the model.
You can also remove channels from the index, restore removed channels and designate favorite
channels for a more convenient TV viewing experience. Programming is not necessary if you are
connected to a cable or satellite receiver.
Auto Program
Try Now
Screen Menu > Broadcasting > Auto Program
Automatically scans and indexes all channels received through the TV's antenna input connector.
To start, navigate to Broadcasting and select Auto Program.
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Select Start when prompted with a message. This initiates the Auto Program function. The
21
process can take up to 30 minutes to complete. If starting the Auto Program function when there
is an existing index of channels overwrites the previous index.
Remove Scrambled Channels
Try Now
Screen Menu > Broadcasting > Channel Settings > Clear Scrambled Channel
Remove scrambled channels (ex: pay-per-view channels) from channel list. To remove scrambled
channels, run this function. This function is enabled only for cable TVs when at least one digital
channel is available.
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Channel Management
Try Now Try Now
Screen Menu > Broadcasting > Edit Channel
Broadcasting
Auto Program
Antenna
Channel List
Guide
Cable
Schedule Manager
Edit Channel
Edit Favorites
"
The displayed image may differ depending on the model.
Remove channels from the index, restore removed channels, and rename analog channels. The Edit
Channel screen icons indicate the following:
: An analog channel
: A favorite channel
: A locked channel
●
●
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From the Edit Channel screen, select the virtual remote panel's TOOLS button to access the following
options:
Antenna: Choose between Cable and Air.
●
●
Category: The TV's channel index is divided into different categories such as All, Added Ch.,
Recently Viewed and Mostly Viewed. Choose a category.
Edit Favorites: You can designate frequently watched channels as favorites. For details, see
●
●
Information: View detailed information about the current program.
Remove Channels
Remove registered channels from the index. Removing channels appearing in the Recently Viewed or
Mostly Viewed list clears the channels from the list only and does not remove them from the index.
From the screen, select the channels you wish to remove. Unselect channels by choosing them
11
again.
Select the
button on the virtual remote panel. The selected channel(s) will be deleted.
21
{
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Restore Removed Channels
Restore removed channels. Removed channels are displayed in gray on the All list. In addition, the Add
option is only available for removed channels.
Select the virtual remote panel's TOOLS button to display the list. Select Category and then
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select All.
From the All list, select the channels you wish to restore. Unselect channels by choosing them
21
again.
Select the
button on the virtual remote panel. The selected channel(s) will be added.
31
{
Program Rating Lock
Screen Menu > Broadcasting > Program Rating Lock
The Program Rating Lock blocks programs with ratings higher than those desired. This is useful for
controlling what children watch on TV. This will not function for programs originating from external
sources, such as DVD players or USB files.
This PIN is required to watch a blocked program.
The Program Rating Lock is available only in TV mode.
Blocking Programs Using the TV Rating
To block content, select a rating entry to lock. All programs at that level and higher are blocked and
require the PIN to watch. To unblock a category, select the lock icon. To unblock all the categories in a
row, select the lock under ALL.
Categories on the left:
TV-Y: Young children
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TV-Y7: Children 7 and over
TV-G: General audience
TV-PG: Parental guidance
TV-14: Viewers 14 and over
TV-MA: Mature audience
Categories on the top:
ALL: Lock all TV ratings.
FV: Fantasy violence
V: Violence
●
●
●
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S: Sexual situations
L: Adult Language
D: Sexually Suggestive Dialog
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Blocking based on Movie Rating (MPAA)
Block movies based on their MPAA rating. This applies to all material with supplied ratings in the USA.
From the MPAA:
“The Motion Picture Association of America (MPAA) has implemented a rating system that provides
parents or guardians with advanced information on which films are appropriate for children.”
Select a lock beside one of the rating categories to block that category and all higher categories. To
unblock a category, select the lock icon.
G: General audience (no restrictions).
PG: Parental guidance suggested.
PG-13: Parents strongly cautioned.
R: Restricted. Children under 17 should be accompanied by an adult.
NC-17: No children under age 17.
X: Adults only.
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NR: Not rated.
Blocking Based on Canadian English Rating
Block material based on its English Canadian rating. This applies to all rated material viewed on
English-Canadian TV channels.
Select a lock beside one of the rating categories to block that category and all higher categories. To
unblock a category, select the lock icon.
C: Programming intended for children under age 8
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●
C8+: Programming generally considered acceptable for children 8 years and over to watch on
their own
G: General programming, suitable for all audiences.
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PG: Parental Guidance
14+: Programming containing themes or content which may not be suitable for viewers under the
age of 14
18+: Adult programming
●
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Blocking Based on Canadian French Rating
Block material based on its French Canadian rating. This applies to all rated material viewed on
French-Canadian TV channels.
Select a lock beside one of the rating categories to block that category and all higher categories. To
unblock a category, select the lock icon.
G: General
8 ans+: Programming acceptable for children 8 years and over to watch on their own
13 ans+: Programming that may not be suitable for children under the age of 13
16 ans+: Programming not suitable for children under the age of 16
18 ans+: Programming restricted to adults
Blocking Based on Downloadable U.S. Rating
Block material based on its Downloadable U.S. Rating. This rating system only applies to material
originating from US DTV channels.
Parental restriction information is automatically downloaded while watching DTV channels. This
download may take several seconds. If the information is unavailable from the broadcasting station,
the Downloadable U.S. Rating menu is deactivated.
Parental restriction levels differ depending on the broadcasting station, and the default menu name
and the Downloadable U.S. Rating name changes depending on the downloaded information.
Even when the on-screen display is set to another language, the Downloadable U.S. Rating menu
appears only in English.
Select a lock beside one of the rating categories to block that category and all higher categories. To
unblock a category, select the lock icon.
Watching Blocked / Restricted Programs
To watch a blocked program, enter the PIN when requested.
When initially showing a restricted program or movie, the screen is blank because the Program Rating
Lock blocks it. Enter the PIN to unblock the program when a message appears requesting the code.
Rename Analog Channels
Select an analog channel from the Edit Channel screen and then select the virtual remote panel's
TOOLS button to display a list of options. Select Rename Channel from the list.
You can now rename the selected channel. The new name can be up to 5 characters long.
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Favorite Channels
Try Now
Screen Menu > Broadcasting > Edit Favorites
Broadcasting
Auto Program
Antenna
Cable
Channel List
Guide
Schedule Manager
Edit Channel
Edit Favorites
"
The displayed image may differ depending on the model.
You can designate frequently watched channels as favorites. The channels assigned as a favorite are
displayed with the symbol on the Edit Channel and channel list screens. You can create up to 5
favorite channel lists. You can also rename and edit favorite channel lists.
From the Edit Favorites screen, select the virtual remote panel's TOOLS button to access the following
options:
Antenna: Choose between Cable and Air.
●
●
Information: View detailed information about the current program.
●
Add Favorite Channels
Add a channel to a favorite channels list.
Select the
button on the virtual remote panel to bring up the channel list containing the
11
a
channels you wish to add and then select the channels. However, the
button is available only
a
when the Recently Viewed or Mostly Viewed channel list has one or more channel entries.
Select the
select the
button on the virtual remote panel to bring up a favorite channels list and then
button to add the selected channels.
21
b
{
Remove Favorite Channels
Remove channels from a favorite channels list.
Select the
button on the virtual remote panel to bring up a favorite channels list and then
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b
select the channels you wish to remove.
Select the button on the virtual remote panel. to remove the channels from the list.
{
21
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Rearrange the Favorite Channels List
Rearrange the order of the channels in a Favorite Channels List.
Select the
button on the virtual remote panel to bring up the favorite channels list and select
11
b
the channel you wish to move.
Select the button on the virtual remote panel to rearrange the order of the selected channel.
a
Press the touch pad to finish.
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Rename a Favorite Channel List
Rename an existing favorite channels list.
Select the virtual remote panel's TOOLS button to display the list. Select Rename Favorites from
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the list.
Rename the list in the popup window. The new name can be up to 20 characters long.
21
Copy a Favorite Channels List
Copy channels from one favorite channels list to another.
Select the
button on the virtual remote panel to bring up a Favorite Channels List and select
11
b
the channels you wish to copy.
Select the virtual remote panel's TOOLS button to display the list. Select Copy to Favorites from
the list, and then select the Favorite Channels List(s) you wish to copy to. This copies over the
channels to the selected Favorite Channels List(s).
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Network Configuration
Connecting the TV to a network gives you access to online services such as the Smart Hub as well as
software updates.
Wired Network
There are three ways to connect the TV to a Local Area Network (LAN).
External Modem
●
●
●
① IP Router + ② External Modem
Wall-mounted LAN Outlet
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Wireless Network
Connect the TV to the Internet using a standard router or modem.
Wireless Network Precautions
This TV supports the IEEE 802.11a/b/g /n communication protocols. Samsung recommends using
IEEE 802.11n. Otherwise when you play video over a network connection, the video may not play
smoothly.
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●
●
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To use a wireless network, the TV must be connected to a wireless router or modem. If the
wireless router supports DHCP, the TV can use a DHCP or static IP address to connect to the
wireless network.
Select a channel that is not currently in use for the wireless router. If the channel set for the
wireless router is currently being used by another device, the result is usually interference and/or
a communications failure.
Most wireless networks have an optional security system. To enable a wireless network's security
system, you need to create a security key using characters and numbers. This security key is then
needed to connect to the wireless network.
Network Security Protocols
The TV only supports the following wireless network security protocols and is unable to connect to
non-certified wireless routers:
Authentication Modes: WEP, WPAPSK, WPA2PSK
Encryption Types: WEP, TKIP, AES
●
●
If the wireless router has been set to Pure High-throughput (Greenfield) 802.11n mode and the
Encryption Type to WEP or TKIP, Samsung TVs will not support the connection in compliance with the
new Wi-Fi certification specifications.
If the wireless router supports WPS (Wi-Fi Protected Setup), it is possible to connect to the network
using PBC (Push Button Configuration) or a PIN (Personal Identification Number). WPS automatically
configures the SSID and WPA key settings.
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Wired Network Setup
Try Now
Screen Menu > Network > Network Settings
Network
Network Status
Network Settings
Wi-Fi Direct
AllShare Settings
Device Name
[TV]Samsung LE...
"
The displayed image may differ depending on the model.
Automatic Wired Network Setup
The TV's wired network connection is automatically configured when it is connected to a network that
supports DHCP.
Set Network type to Wired and then select Connect.
11
The TV attempts to connect to the network. A confirmation message is then shown once a
21
connection is established. Select OK to proceed. If the attempt fails, try again or connect
manually.
Manual Wired Network Setup
If the network requires a static IP address, enter the IP address, subnet mask, gateway and DNS values
to connect to the network manually. To get the IP address, subnet mask, gateway and DNS values,
more information.
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Set Network type to Wired and then select Connect.
11
Network Settings
Select your network type.
Network type
Wired
Connect
Plug a network cable into
the back of your TV.
Select Stop when the TV attempts to connect to the network. Once the network connection has
21
been interrupted, select IP Settings.
Network Settings
Connection verification cancelled.
Wired network connection test is stopped.
Change Network
IP Settings
Retry
Close
From the IP Settings screen, set IP Setting to Enter manually, enter IP Address, Subnet Mask,
31
Gateway, and the DNS Server values, and then select OK.
IP Settings
IP Setting
Enter manually
IP Address
Subnet Mask
Gateway
0.0.0.0
0.0.0.0
0.0.0.0
DNS Setting
Enter manually
DNS Server
0.0.0.0
OK
Cancel
The TV attempts to connect to the network again using the specified settings. A confirmation
41
message is then shown once a connection is established. Select OK to proceed.
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Failed Wired Connection
Try Now Try Now
No network cable found
Make sure the network cable is plugged in. If it is connected, make sure the router is turned on. If it is
on, try turning it off and on again.
Try Now
IP auto setting failed
Perform the following or set the IP address manually from IP Settings.
Ensure that the DHCP server is enabled on the router and reset the router.
11
If this does not work, contact your Internet Service Provider for more information.
21
Try Now
Unable to connect to the network
Check the following:
Check the IP Settings settings.
11
Ensure that the DHCP server is enabled on the router and unplug and then plug the router back in.
21
If this does not work, contact your Internet Service Provider for more information.
31
Try Now
Connected to a local network, but not to the Internet
Make sure that the Internet LAN cable is connected to the router's external LAN port.
11
Check the DNS settings under IP Settings.
21
If the problem persists, contact your Internet Service Provider.
31
Try Now
Network setup complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
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Wireless Network Setup
Screen Menu > Network > Network Settings
Network
Network Status
Network Settings
Wi-Fi Direct
AllShare Settings
Device Name
[TV]Samsung LE...
"
The displayed image may differ depending on the model.
Automatic Wireless Network Setup
Connect the TV to the Internet via a wireless router. Check the wireless router's SSID and security
key settings before attempting to connect. The security key can be found on the wireless router's
configuration screen.
Setting Network type to Wireless automatically displays a list of available wireless networks.
11
Select the network (SSID) you wish to connect to. If the desired wireless router doesn't appear in
21
the list, select Add Network and enter the network's SSID manually.
Enter the security key and select Done. If the selected network is not security-enabled, the TV will
31
attempt a connection right away.
The TV attempts to connect to the network. A confirmation message is then shown once a
41
connection is established. Select OK to proceed. If the attempt fails, try again or connect
manually.
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Manual Wireless Network Setup
If the network requires a static IP address, enter the IP address, subnet mask, gateway and DNS values
to connect to the network manually. To get the IP address, subnet mask, gateway and DNS values,
more information.
Setting Network type to Wireless automatically displays a list of available wireless networks.
11
Network Settings
Select your network type.
Network type
Wireless
Wireless network
AP0000
AP0001
Add Network
You can connect your TV to the
internet. Please select which
wireless network to use.
Refresh
WPS(PBC)
Select the network (SSID) you wish to connect to. If the desired wireless router doesn't appear in
21
31
41
the list, select Add Network and enter the network's SSID manually.
Enter the security key and select Done. If the selected network is not security-enabled, the TV will
attempt a connection right away.
Select Stop when the TV attempts to connect to the network. Once the network connection has
been interrupted, select IP Settings.
Network Settings
Connection verification cancelled.
Wireless network connection test is stopped.
Change Network
IP Settings
Retry
Close
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From the IP Settings screen, set IP Setting to Enter manually, enter IP Address, Subnet Mask,
51
Gateway, and the DNS Server values, and then select OK.
IP Settings
IP Setting
Enter manually
IP Address
Subnet Mask
Gateway
0.0.0.0
0.0.0.0
0.0.0.0
DNS Setting
DNS Server
Enter manually
0.0.0.0
OK
Cancel
The TV attempts to connect to the network again using the specified settings. A confirmation
61
message is then shown once a connection is established. Select OK to proceed.
Using the WPS Button
If the router has a WPS push button, you can use it to connect the TV to the router automatically. WPS
automatically configures the SSID and WPA key settings.
Setting Network type to Wireless automatically displays a list of available wireless networks.
11
Select WPS(PBC) and then press the router's WPS button within two minutes.
21
The TV automatically acquires the SSID and security key settings and connects to the network. A
31
confirmation message is then shown once a connection is established. Select OK to proceed.
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Failed Wireless Connection
Try Now Try Now
Wireless network connection failed, or no wireless router selected.
Go to Network Settings and select the correct router.
Try Now Try Now
Unable to connect to a wireless router
Check the following:
Check that the router is turned on, and if it is, turn it off and on again.
11
Enter the correct security key if required.
21
Try Now
IP auto setting failed
Perform the following or set the IP address manually from IP Settings.
Make sure that the DHCP server is enabled on the router and unplug and plug the router back in.
Enter the correct security key if required.
11
21
31
If this does not work, contact your Internet Service Provider for more information.
Try Now
Unable to connect to the network
Check the following:
Check the IP Settings settings.
11
Enter the correct security key if required.
21
If this does not work, contact your Internet Service Provider for more information.
31
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Try Now
Connected to a local network, but not to the Internet
Make sure that the Internet LAN cable is connected to the router's external LAN port.
Check the DNS settings under IP Settings.
11
21
31
If the problem persists, contact your Internet Service Provider.
Try Now
Network setup complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
Dynamic versus Static IP Addresses
If the network requires a dynamic IP address, use an ADSL modem or router that supports the
Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically
provide the IP address, subnet mask, gateway and DNS values the TV needs to access the Internet, so
they do not have to be entered manually. Most home networks use a dynamic IP address.
If the network requires a static IP address, enter the IP address, subnet mask, gateway, and DNS values
manually when setting up the network connection. To get the IP address, subnet mask, gateway and
DNS values, contact your Internet Service Provider (ISP).
If the network requires a static IP address, use an ADSL modem that supports DHCP. ADSL modems
that support DHCP also allow static IP addresses.
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Checking the Network Status
Try Now
Screen Menu > Network > Network Status
Network
Network Status
Network Settings
Wi-Fi Direct
AllShare Settings
Device Name
[TV]Samsung LE...
"
The displayed image may differ depending on the model.
View the current network and Internet status.
Mobile Device Connection
Network
Network Status
Network Settings
Wi-Fi Direct
AllShare Settings
Device Name
[TV]Samsung LE...
"
The displayed image may differ depending on the model.
You can either directly connect a mobile device to the TV with no need for a wireless router or connect
them on the same network to play media files from the mobile device on the TV.
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Wi-Fi Direct
Try Now
Screen Menu > Network > Wi-Fi Direct
Connect a mobile device that supports Wi-Fi Direct to the TV without using a wireless router.
Enable Wi-Fi Direct on the mobile device and then launch Wi-Fi Direct. The TV automatically
11
scans for and displays a list of available devices. The TV's name also appears on the mobile
device.
Select the device from the list to initiate a connection. If a connection request is made by the
21
TV, a permission message appears on the mobile device and vice versa. Accept the request to
connect the mobile device to the TV.
AllShare Settings
Screen Menu > Network > AllShare Settings
This TV can play media files from computers or other DLNA-enabled devices connected to the TV via
a network. For details, see "Using Networked External Storage Devices".
Rename the TV
Try Now
Screen Menu > Network > Device Name
Assign a unique name for your TV. The assigned name appears on the external devices connected to
the TV via the network.
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Smart Touch Control
The Smart Touch Control makes it easier and more convenient to use the TV. For example, you can
use the remote panel's built-in touch pad to move the focus and make selections as you would on a
computer using a mouse. In addition, you can use the virtual remote panel displayed on the screen to
change channels, play media files, and access favorites.
Inserting the Batteries (AAA X 2)
Slightly lift the battery cover by pulling the strap or using a plastic card. Next, pull on the cover’s
11
notch with a fingernail to remove the cover completely.
"
Check the location of the battery cover groove. The groove's location may vary depending on the type
of Smart Touch Control is provided with the product.
Insert 2 AAA batteries, making sure to align the positive and negative ends correctly.
21
Align the battery cover with the back of the remote control and press down along the edges until
it is cleanly attached to the remote control.
31
Connecting to the TV
In order to operate the TV using a Smart Touch Control, you must first pair it to the TV via Bluetooth.
However, the Smart Touch Control is only available for the paired Samsung TV.
"
We recommend to use the Smart Touch Control in less than 20ft(6m). A usable distance may differ
depending on the wireless environmental conditions.
To turn on the TV, point the Smart Touch Control at the remote panel receiver of the TV and
11
press the TV button. The remote panel receiver's location may vary depending on the model.
A Bluetooth icon will appear at the bottom left of the screen as shown below. The TV will then
attempt to connect to the Smart Touch Control automatically.
21
<Attempting to connect and completion icons>
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Reconnecting the Smart Touch Control
If the Smart Touch Control stops operating or works abnormally, replace the battery as this may
be caused by insufficient battery power. If the problem persists, press the PAIRING button on the
Smart Touch Control to restore pairing with the TV. The PAIRING button cannot be accessed without
removing the Smart Touch Control's battery cover. Within a distance between 1ft to 13.1ft(30cm to
4m), point the Smart Touch Control to the TV receiver and press the PAIRING button. When pairing is
complete, the pairing image displays at the bottom left of the TV screen.
<The Smart Touch Control's pairing button>
Battery Low Alarm
If the battery becomes low while using the Smart Touch Control, the following alarm window blinks
and appears at the bottom of the left screen. If the alarm window pops up, replace the batteries of the
Smart Touch Control. Use alkaline batteries for longer usage.
<Low battery alarm window>
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Buttons
Descriptions
TV
Turns the TV on/off.
Changes the source.
SOURCE
STB
Turn on and off the satellite or cable set-top box connected to the TV. For this, the
Smart Touch Control must be configured as a universal remote control. Refer to
"Universal Remote Setup" for more information.
VOL
Adjusts the volume.
Run Voice Recognition. To speak a voice command, press and hold the VOICE
information.
VOICE
"
This function is not available for PDP 7000 series.
MUTE
CH
Turns the TV sound on/off.
Changes the channel.
Displays the virtual remote panel on the screen. The virtual remote panel consists of
a number panel, a playback remote panel, and a quick access panel. Use the touch
information.
MORE
Drag your finger on the touch pad as you would on the touch pad of a laptop to
move the focus displayed on the screen. To select item, press the touch pad. Refer
Touch pad
RETURN / EXIT
Returns to the previous menu.
Launch Smart Hub. While an application is running, pressing the SMART HUB button
SMART HUB
information.
GUIDE
LIGHT
(for U.S.A. and Canada) Turn on the backlight for the buttons. The backlight lasts
for only a few seconds. Turns the remote panel light on or off. When on, the buttons
become illuminated for a moment when pressed. (Using the remote panel with this
button set to On will reduce the battery usage time.)
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Buttons
Descriptions
(for U.S.A. and Canada) This button is only available when the Smart Touch Control
is configured to function as a universal remote control to control a set-top box. Run
DVR (Digital Video Recording) in set-top box.
DVR
MENU
3D
Opens the OSD.
(for the other countries) Enable Sports Mode for the optimal sports viewing
experience.
¥
INFO
(for the other countries) Displays information on the TV screen.
Special Functions
Press and hold the following Smart Touch Control buttons to access various special functions.
Buttons
Descriptions
Press and hold the touch pad while watching TV to display CH List on the
screen. In addition, you can press and hold the touch pad for 2 seconds or more
while an application is running to access the application's hidden features. (Not
available with all applications.)
Touch pad
RETURN
MORE
Press and hold this button to quit the current process or app.
Press and hold the touch pad to select a desired function (e.g. e-Manual,
TOOLS, INFO, etc.) easily.
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Using the touch pad
Use the touch pad to perform various commands. Navigate to Tutorial (System > Device Manager
> Smart Touch Control Settings > Tutorial) to view an on-screen guide to using the Smart Touch
Try Now
Control.
Dragging
Drag on the touch pad in the desired direction. Move the focus or the pointer in the direction the
finger is dragging.
<The button's name may vary, depending on the country.>
Pressing
Press the touch pad. This selects the focused item.
<The button's name may vary, depending on the country.>
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Flicking
Flick on the touch pad in the desired direction. This moves the focus or scrolls the screen based on
the direction and speed of the flick.
<The button's name may vary, depending on the country.>
Pressing and Holding
Press and hold the touch pad while watching TV to display CH List on the screen. In addition, you
can press and hold the touch pad for 2 seconds or more while an application is running to access the
application's hidden features. (Not available with all applications.)
<The button's name may vary, depending on the country.>
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Pressing and Dragging
Press on the touch pad, drag and release. This moves the selected web item in a webpage or your
current location on a map.
<The button's name may vary, depending on the country.>
Scrolling Up/Down
Scroll up/down the line on either the left or right edge of the touch pad. This scrolls a webpage or a
list up/down. This scrolling feature easily accommodates both right-handed and left-handed users.
<The button's name may vary, depending on the country.>
Scrolling Left/Right
Move your finger horizontally on the projected line at the top of the touch pad. You can horizontally
scroll a horizontal list or the Smart Hub panel.
<The button's name may vary, depending on the country.>
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Changing Channels by Entering Numbers
While watching TV, tap on the protruding line on the left or right edge of the touch pad to bring up the
numerical input window on the screen. Use your finger to enter the number for the channel you want
to watch. The recognized number is displayed on the screen and the TV switches to the corresponding
channel. However, the number you have entered may not be recognized properly by the TV. Refer to
the guide below to ensure that your numerical entries are recognized accurately.
<The button's name may vary, depending on the country.>
Numerical Input Guide
Refer to the diagrams below when entering numerical values. The TV may not recognize your entries if
you do not follow the sequences shown below.
Adjusting the Touch pad
Try
Screen Menu > System > Device Manager > Smart Touch Control Settings > Touch Sensitivity
Now
Users can adjust the sensitivity of the Smart Touch Control’s touch pad. Set Touch Sensitivity to
adjust sensitivity and make it more convenient to use.
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Show Status and Notification Banner
Press the MORE button on the Smart Touch Control and then select STATUS on the virtual remote
panel to display the status and notification banner at the top of the screen. Refer to the "Status and
Notification" for more information.
Recommended
This function is only available on U.S.A. and Canada.
Press the RECOMM. / SEARCH and then select Recommended from the list displayed at the bottom of
the screen. This shows the current/scheduled program and application recommendations.
Select a program that is currently airing to jump to the corresponding channel or a program that is
scheduled to air to set up a Schedule Viewing setting. Refer to the "Scheduled Recommended Program
Info" for more information.
Select an application to launch. Samsung Apps will launch if the selected application is not installed
History
For U.S.A. and Canada
Press the RECOMM. / SEARCH and then select History from the list displayed at the bottom of the
screen. This displays an interactive list of recently accessed channels, media content and applications.
For the other countries
Press the HISTORY / SEARCH and then select History from the list displayed at the bottom of the
screen. This displays an interactive list of recently accessed channels, media content and applications.
Deleting History Data
Screen Menu > Smart Features > Remove viewing history > History
You can delete the history information about recently viewed channels, content and applications.
Searching
For U.S.A. and Canada
Press the RECOMM. / SEARCH button on the Smart Touch Control. The list appears at the bottom of
the screen. Press the RECOMM. / SEARCH button again. The keypad will appear on the screen. Enter
search criteria to search not only many apps and their contents on the TV but also the Web. For more
information, refer to "Searching".
For the other countries
Press the HISTORY / SEARCH button. The list appears at the bottom of the screen. Press the HISTORY
/ SEARCH button again. The keypad will appear on the screen. Enter search criteria to search not only
many apps and their contents on the TV but also the Web. For more information, refer to "Searching".
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Virtual Remote Control
Press the MORE button to display the virtual remote panel on the screen. The virtual remote panel
consists of a number panel, a playback remote panel, and a quick access panel. Use the touch pad to
select numbers and buttons. Press and hold this button. A quick access panel of virtual remote panel
appears. You can select screen buttons easily.
Changing the Virtual Remote Control Panel
Choose the number panel, playback control panel, or quick access panel as the panel to be shown on
the screen.
Use the touch pad to keep moving the focus left or right. The panel changes when the focus is moved
beyond the leftmost or rightmost edge.
Use left/right scroll function on the touch pad to change the panel easily.
Change a position of the Virtual Remote Panel
Press the MORE button on the Smart Touch Control. The virtual remote panel appears on the screen.
press and hold the touch pad for one second. Users can change a position of the virtual remote panel
of the screen.
Using the Number Panel
Use the number panel to enter numbers on a keypad screen or webpage or to change the channel
while watching TV. Changing the channel using the number pad leaves a record, allowing you to easily
return to previous channels.
Using the Playback Control Panel
Use the playback control panel to pause, rewind, fast forward, skip to the next file, and much more
while enjoying media content.
Using the Quick Access Panel
Quickly access the INFO, TOOLS and e-Manual buttons. However, the availability of buttons may vary
depending on the operating mode of the Smart Touch Control (with the TV only, as a universal remote,
etc.).
Adjusting the virtual remote panel
Screen Menu > System > Device Manager > Smart Touch Control Settings > Onscreen Remote Size
Try Now
You can resize the virtual remote panel. If the virtual remote control buttons are too small, enlarge the
remote control window before using the virtual remote control.
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Universal Remote Setup
Try Now
Screen Menu > System > Device Manager > Universal Remote Setup
Device Manager
Keyboard Settings
Mouse Settings
Smart Touch Control Settings
Universal Remote Setup
"
The displayed image may differ depending on the model.
This TV has a universal remote control feature that lets you control cable boxes, Blu-ray players, home
theaters, and other third-party external devices connected to the TV using the TV's remote panel. You
can also use the Anynet+ (HDMI-CEC) function to operate Samsung external devices with your TV's
remote panel without any additional setup. For more information, refer to "Anynet+ (HDMI-CEC)".
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Add the External Device
Turn on the external device you wish to set up universal remote function for and then press the
11
SOURCE button to bring up the Source screen.
Select Universal Remote Setup from the top of the screen. This initiates the universal remote
21
setup process.
Follow the on-screen instruction and set up the universal remote control. If it does not work, set
31
up the remote control by entering the model number manually.
Using the Universal Remote Control
By configuring the universal remote control feature for a connector to which an external device is
already connected, you can use the Smart Touch Control as a universal remote control simply by
sending the input signals to the corresponding connector.
Registered External Device Management
Universal Remote Setup screen, select a registered external device.
Source Setup: Change the TV's input connector that the external device is connected to.
Synced Power off: Configure the external device to turn off when the TV is turned off.
Rename: Rename the registered external device (up to 15 characters long).
Delete: Remove the registered external device.
●
●
●
●
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Entering Text using the Onscreen Keypad
An onscreen keypad appears when you need to enter text (entering the network password, logging
into your Samsung account, etc.), allowing you to enter text using your remote panel.
Entering Text using the QWERTY Keypad
Use the QWERTY keypad as you would a normal keyboard. Simply select the letters you want to enter
them.
Additional Features
Select the
icon from the keypad to access the following features:
Language: Select a language from the list.
●
Recommended Text: Enable/disable the Recommended Text feature. Enabling the Recommended
Text feature displays word recommendations based on the entered characters. To enter the word
"Internet", for example, all you have to do is enter "In" and select the word "Internet" from the list
of recommended words.
●
Predict Next Letter: Enable/disable the Text Prediction feature. Enabling the Text Prediction
feature eliminates the need to find and select individual character keys. However, this feature is
limited to words that have previously been added to the dictionary. To enter the word "Internet",
for example, select "I". A predicted word will then appear next to the I key. Simply select the
predicted word to enter "Internet".
●
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SMART Interaction
This function is not available for PDP 7000 series.
This TV features SMART Interaction, which recognizes a user's voice, actions, and face to enable
TV operations without the use of a remote panel. SMART Interaction makes it possible to configure
settings and access features with ease. It takes approximately 15 seconds for voice and motion
recognition to come online after turning on the TV.
Precautions
Face Recognition
This product saves thumbnail images of users' faces for use during the Face Login. Logging into the
Smart Hub via face recognition may be less secure than logging in using an ID and password.
TV Camera Use
Under some circumstances and under certain legal conditions, the use/misuse of the TV camera may
result in legal liability. There may be obligations under local privacy laws regarding the protection of
individuals concerning personal data and on the free movement of such data, and possibly other laws
including criminal laws, regulating camera surveillance both in the workplace and elsewhere.
By using the TV camera, users agree that it will not be used (i) in locations where cameras are
generally prohibited (such as bathrooms, locker rooms or changing rooms), (ii) in any manner that will
result in an invasion of a person’s privacy or (iii) in violation of any applicable laws, regulations or
statutes.
If you are using a camera, first check the back for a sticker.
Remove the sticker cover before adjusting the TV camera angle.
When you are no longer using the camera, rotate the lens downward and secure it in place. This
prevents any inadvertent or unintentional camera operation.
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Motion Control
Motion Control works by using the camera, so the user must be within the camera's recognition range.
The camera's recognition range varies depending on the ambient light level and other factors. Run
Motion Control Environment Test before using Motion Control to determine the camera's recognition
range. User may experience physical fatigue when using Motion Control for extended periods.
Voice Recognition
For the best Voice Recognition experience, we recommend that you use a Smart Touch Control.
Voice Recognition is not available in all languages, dialects or regions. The performance varies
depending on the language chosen, voice volume and ambient noise levels in the surrounding area.
Perform a Voice Recognition Environment Test prior to using Voice Recognition to test the level and
clarity and the ambient sound of the surrounding area.
Voice Text Input requires the user's agreement with any third-party app’s voice privacy policy and to
provide Samsung with the user's MAC address and other private information.
Voice Text Input lets users enter text using voice commands instead of a mouse, keyboard or remote
panel. This feature is particularly useful for searching, browsing the web, and using applications that
require text input.
You must agree to the following privacy notices before using Interactive Voice Recognition:
Voice Recognition Privacy Notice, Nuance Privacy Notice
–
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Voice Recognition
Try Now
Screen Menu > Smart Features > Voice Recognition
This function is not available for PDP 7000 series.
Voice Recognition
Voice Recognition
Language
On
US English
Hi TV
Trigger Word
TV Voice
Voice Recognition Environment Test
Voice Recognition Tutorial
"
The displayed image may differ depending on the model.
Voice Recognition lets you access and remote specific functions of the TV using voice commands. For
the accurate recognition of voice commands, pronounce words and phrases clearly in the language
selected in Language. The TV's clock has to be set before you use Voice Recognition. Set the Clock
(System > Time > Clock).
Voice Recognition can be used in the following ways:
Using the TV's built-in microphone (from a distance)
●
●
Using the VOICE button (up close)
Ambient noise can interfere with voice recognition. If this is the case, press the VOICE button and
then say the command word/phrase 0.3ft to 0.4ft away from the microphone on the Smart Touch
Control. Commands may not be recognized if you speak too softly or loudly. The optimal volume is
approximately 75~80dB.
Operating Environment
Voice Recognition and the Turn TV On voice command should be used within 13.1ft of the TV.
Perform a Voice Recognition Environment Test prior to using Voice Recognition to test the level and
clarity and the ambient sound of the surrounding area. Ambient noise can cause Voice Recognition
to malfunction. (Suitable Ambient Noise Level: Less than 40 dB, *40 dB - the sound at library or
residential area in the daytime.) Visit the Samsung website for a list of standard voice commands.
The voice recognition rate varies depending on the volume/tone, pronunciation, and ambient
environment (TV sound and ambient noise).
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Voice Recognition Environment Test
Try Now
Screen Menu > Smart Features > Voice Recognition > Voice Recognition Environment Test
This test determines how well Voice Recognition will work in the TV’s current environment. This test
must be performed before using Voice Recognition to make sure it functions properly.
Run the Voice Recognition Environment Test and stand within 13.1ft of the TV.
11
Select Start to measure the ambient noise. If the ambient noise level is suitable, the test will
21
proceed to the next step. If this part of the test fails, remain quiet and try again.
This part of the test measures the volume and clarity of the user's voice. A command will appear
31
on the TV's screen. Say the command loud and clear within 30 seconds. If the TV successfully
recognizes the user's voice, the test proceeds to the next step. If this part of the test fails, try
again.
To measure the level of echo in the surrounding area. If the echo level is suitable, the Voice
41
Recognition Environment Test will end.
Enabling Voice Recognition
Press the VOICE button to run Voice Recognition. Say a command. You can use Voice Recognition to
Try Now
operate the TV.
If Voice Recognition is not working, check to see if Voice Recognition (Smart Features > Voice
Recognition) has been enabled. To use Voice Recognition, Voice Recognition must be set to On.
"
While Voice Recognition is activated, the TV can turn on automatically due to an environmental input.
Voice Recognition Tutorial
Try Now
Screen Menu > Smart Features > Voice Recognition > Voice Recognition Tutorial
This lets you familiarize yourself with the basics of using Voice Recognition. Run Voice Recognition
Tutorial or activate Voice Recognition and then say "Guide me".
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Basic Voice Recognition Use
You can use the following commands anytime while Voice Recognition is active:
Moving the Focus: Say "Focus Left", "Focus Right", "Focus Up", or "Focus Down" to move the
●
focus. However, these commands can only be used in situations when the focus can be moved.
Select Item: Say "Select".
●
●
Available Voice Commands: Say "Guide me". A list of basic voice commands available in the
current state is shown.
All Voice Commands: Say "Guide me" and then "Show All" to display a complete list of voice
●
commands by category. Say the name of a category.
Only preset voice commands are recognized. Available voice commands may vary, depending on the
software version.
Voice Recognition Settings
Screen Menu > Smart Features > Voice Recognition
Try Now
Language: Select a language for Voice Recognition.
●
●
Trigger Word: Designate certain commands as trigger words. Saying a trigger word activates
Voice Recognition. To turn on the TV using a voice command, say "Trigger Word + Power ON".
Try Now
(Example: “Hi TV, Power ON")
TV Voice: Enable/disable the TV's voice responses to your Voice Recognition commands and
choose between a male and female voice. This function is not supported depending on the
region.
●
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Interactive Voice Recognition Commands
Interactive Voice Recognition allows you to set up a Schedule Viewing access VODs, search and
launch applications, and execute various other commands without having to remember specific
commands or keywords. Saying "Turn off the TV in 30 minutes," for example, instructs the TV to turn
off after 30 minutes (Sleep Timer).
Activate Interactive Voice Recognition and say a command. See the examples below:
When you don't know which channel a specific program is on:
"Play <program title>."
●
●
●
When you need information about a specific genre:
"Which ***(genre name) shows are on today?"
When you want to watch a program featuring a specific actor or directed by a specific director:
"Please look up programs featuring ***(cast member). / Find me works directed by ***(director
name)."
When you want to find out more information about the program you are watching:
"Who are the cast members in this program? / "What's the title of this program?"
When you want program recommendations:
●
●
"Please recommend something to watch this evening." / "Are there any shows worth watching
today?"
When you want to operate the TV:
●
"Adjust the volume to ten." / "Change to channel **"
Deactivating Voice Recognition
To deactivate Voice Recognition, say "Close Voice Recognition".
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Motion Control
Try Now
Screen Menu > Smart Features > Motion Control
This function is not available for PDP 7000 series.
Motion Control
Motion Control
On
Off
Animated Motion Guide
Pointer Speed
Medium
Motion Control Environment Test
Motion Control Tutorial
"
The displayed image may differ depending on the model.
Use Motion Control to change the channel, adjust the volume, move the pointer, and control other TV
functions.
Some applications may not support Motion Control.
Operating Environment
Make sure that the TV camera is extended before using motion controls.
Users should be located between 4.9ft and 13.1ft from the camera. The actual recognition range may
vary depending on the camera angle and other factors.
Motion Control relies on the TV camera and therefore will not function if the camera is pointed up or
down. Adjust the camera angle using the wheel on the back of the camera. Do not point the camera
directly at the sun or any other light source or obstruct its view.
In order for the camera to recognize movement, the user has to stand out from the background.
The appropriate ambient brightness is between 50 to 500 lux. (ex: 100 Lux: bathroom, 400 Lux: living
room)
Avoid direct sunlight when using Motion Control.
Run Motion Control Environment Test to assess the camera's recognition range before using Motion
Control.
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Motion Control Environment Test
Screen Menu > Smart Features > Motion Control > Motion Control Environment Test
Run this test before using Motion Control to ensure proper functionality.
Run Motion Control Environment Test and select Start within 4.9ft and 13.1ft of the TV. If light
11
reflects on the TV screen, user can be difficult to use Motion Control.
Adjust the camera angle so that you appear inside the square displayed on the screen. Once
21
you have finished adjusting the camera angle, wave one hand slowly from left to right. Spread
your hand out with the palm facing the TV. An arrow cursor appears on the screen when the TV
recognizes the action. If recognition fails, try again.
Motion Control Tutorial
Screen Menu > Smart Features > Motion Control > Motion Control Tutorial
Run Motion Control and follow the instructions. This lets you familiarize yourself with the basics of
using Motion Control.
Motion Control Activation
Try Now
Screen Menu > Smart Features > Motion Control > Motion Control
Raise your hand with the palm facing the TV. Hold it for a moment and slowly wave your hand from
side to side three or four times. When your hand is successfully recognized, the Motion Control is
activated and a pointer is displayed on the screen.
"
Dropping your hand out of the range of the TV camera deactivates Motion Control. Raise your hand within 3
seconds to reactivate it.
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Using the Basic Motion Controls
Available motion commands may vary, depending on what the TV is currently doing.
The following basic motion control commands are available:
Pointing Navigation: This action moves the cursor to the desired position.
●
●
Run / Select: Make a fist to select an option or execute a command. Keeping your fist clenched is
like holding down a remote panel button.
Return: Make a circle with your hand in the counterclockwise direction to return to the previous
●
●
●
●
●
menu.
Turning over screens: Hold one palm vertical, and swing to the left or right to change the Smart
Hub screens.
Zoom in / Zoom out: Clench two fists, and make the gap between them wider or narrower. Use
these actions with webpages, maps, or photos.
Rotate: Clench two fists, and rotate them clockwise or anticlockwise as if turning a steering
wheel. Use these actions with photos.
Like: Without activating the Motion Control, raise and hold your thumb for 2 seconds. This
automatically adds Facebook's "Like" option. However, This motion is available only on the
Facebook.
Pan: While zoomed into the photo, make a fist and then move it left/right/up/down to pan.
●
●
Scrolling a web page: While viewing a web page, make a fist and then move it up/down to scroll
the page up/down.
Motion Control Options
Screen Menu > Smart Features > Motion Control
Animated Motion Guide: Displays an animated guide when user motion is detected.
●
●
Pointer Speed: Set the speed of the pointer used in Motion Control.
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Motion Control Screen
The Screen Composition while Viewing TV
Launching Motion Control while watching TV displays the following icons on the screen:
Screen Icons
Explanation
Adjust the volume.
/
Turns the TV sound on/off.
Changes the channel.
/
Check the recommended program information and air times. Select a program
from the list to view detailed information about that program. For more
information, refer to "Scheduled Recommended Program Info".
Launch Smart Hub.
Enter a channel number using the number panel to jump to the channel. Use the
playback remote panel with the on-screen color buttons to remote a media file
that is currently playing.
Change the source.
Turn off the TV.
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The Smart Hub Screen Composition
Launching Motion Control while using Smart Hub displays the following icons on the screen:
Screen Icons
Explanation
Adjust the volume. This function is only available on the On TV.
/
Turns the TV sound on/off. This function is only available on the On TV.
Changes the channel. This function is only available on the On TV.
Returns to the previous menu.
/
Check the recommended program information and air times. Select a program
from the list to view detailed information about that program. For more
information, refer to "Scheduled Recommended Program Info".
Displays the virtual remote panel on screen. Refer to the "Virtual Remote Control"
for more information.
Change the source.
Turn off the TV.
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Retrieving Icons on the Screen
When using Motion Control with Smart Hub, the icons will disappear automatically after two seconds
of inactivity. To retrieve the icons, move the pointer to one of the three edges shown below (marked in
blue) and then hold it there for 1 second. The icons will reappear on the screen.
Screen Icons
Explanation
①
/
/
/
/
/
/
②
③
/
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Face Recognition
This function is not available for PDP 7000 series.
Users can register their faces and log into their Smart Hub accounts through Face Recognition. One
face may be registered per account. Depending on the ambient brightness level and the user's skin
tone, the TV may have difficulty recognizing the user's face.
Operating Environment
Users should be located between 4.9ft and 13.1ft from the camera. The actual recognition range may
vary depending on the camera angle and other factors.
The appropriate ambient brightness is between 50 to 500 lux. (ex: 100 Lux: bathroom, 400 Lux: living
room)
Face Recognition can recognize up to 5 different users at a time.
The TV may have difficulty recognizing twins and people with similar faces as two different
individuals.
Note the following when using Face Recognition:
Do not cover your face with a hat, a pair of sunglasses, or your hair.
●
●
The user's entire face must be visible to the camera. Avoid shadows over your face. Shadows
prevent the camera from recognizing your face accurately.
Keep your expression as neutral as possible. In addition, keep your mouth closed but at the same
time as neutral as possible.
●
●
User's facial expression when logging into your Samsung account must be the same as the facial
expression during the registration process.
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Face Registration
Users can register their faces to the Smart Hub accounts. Create a new account if you do not already
Face Registration from the Smart Hub account information screen
"
11
21
31
Log into Smart Hub first.
Open the Smart Features > Samsung Account > Edit Profile menu, and select Register Face.
Read the instruction, select OK, and then enter the password for the Samsung account.
Select Take Picture, and the user’s face appears on the screen. Keep the face to be completely
in the red dotted frame. The face is successfully registered when the frame turns green. If it fails,
select Retry.
"
"
"
The user's entire face must be visible to the camera. Avoid shadows over your face. Shadows prevent
the camera from recognizing your face accurately.
Keep your expression as neutral as possible. In addition, keep your mouth closed but at the same time
as neutral as possible.
It is better to select the checkbox beside I want to enter password as well for increased security for
higher security. With the checkbox selected, the user must enter the password when logging in using
face recognition.
Select Save to finish.
41
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Face Registration for the Smart Hub account using face recognition
From the Smart Hub login window, select Face recognition, and then select Start. The TV
11
automatically recognizes the user's face.
Select a face to register from the list, and then select Register Face in the popup window.
21
Read the instruction from the popup window, select OK, and then select the account from the list.
31
However, a user account appears in the list if the TV has a record of the user's account and the
user is logged in.
Enter the password for the Samsung account. To make face recognition more accurate, scan the
41
user's face again.
Select Take Picture. The user’s face appears on the screen. Keep the face completely within the
51
red round. The face is successfully registered when the round turns green. Select OK to proceed.
"
"
"
The user's entire face must be visible to the camera. Avoid shadows over your face. Shadows prevent the
camera from recognizing your face accurately.
Keep your expression as neutral as possible. In addition, keep your mouth closed but at the same time as
neutral as possible.
It is better to select the checkbox beside I want to enter password as well for increased security for
higher security. With the checkbox selected, the user must enter the password when logging in using face
recognition.
Face Recognition Login
Select Face recognition, and then select Start from the login window. The TV automatically recognizes
a user's face. If recognition fails, try again. If the password entry option has been enabled under Edit
Profile, you need to enter your password as well in order to log into the Smart Hub.
"
"
"
The user's entire face must be visible to the camera. Avoid shadows over your face. Shadows prevent the
camera from recognizing your face accurately.
Keep your expression as neutral as possible. In addition, keep your mouth closed but at the same time as
neutral as possible.
Once recognition succeeds, the TV logs into the Smart Hub automatically. If the TV recognizes two or more
registered faces, a list of corresponding accounts appears. Select the appropriate account. Recognition of an
unregistered face prompts a warning.
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Using Peripheral Devices
Device Manager
Keyboard Settings
Mouse Settings
Smart Touch Control Settings
Universal Remote Setup
"
The displayed image may differ depending on the model.
This TV can be controlled with a keyboard and a mouse instead of a remote panel.
These peripheral devices make it easier and more convenient to use the TV.
Certain models do not support USB HID class keyboards and mice.
Keyboard Connection
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Screen Menu > System > Device Manager > Keyboard Settings
Connect a keyboard to the TV for easier text entry. To use a USB keyboard, plug the keyboard cable
into the TV's USB port. With a Bluetooth keyboard, pair it using the TV's Bluetooth function.
Try
Select Keyboard: Designate which keyboard to use. Only one keyboard can be used at a time.
●
●
●
Now
Add Bluetooth Keyboard: View a list of Bluetooth keyboards within range. Select the keyboard
you wish to use.
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Keyboard Options: Configure the language, type and other basic keyboard settings.
Keyboard Use
Use the following keyboard keys to remote the TV.
Arrows key (Moves the focus), Windows ( ), Menu (TOOLS), Enter (Selects and activates), ESC
m
(RETURN), Numbers (Numbers)
●
F1 ( ), F2 ( ), F3 ( ), F4 ( ), F5 (
), F6 (SOURCE button), F7 (CH LIST button), F8 (MUTE
●
●
a
button), F9/F10 (Volume remote), F11/F12 (Change Channel)
b
{
}
Page Up / Down: Scroll a webpage up or down.
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Mouse Connection
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Screen Menu > System > Device Manager > Mouse Settings
Connect a mouse to the TV and right-click on the mouse to bring up the Go To screen. You can
then use the screen menu, Smart Hub, and other TV functions using the mouse as you would on a
computer.
To use a USB mouse, plug the mouse cord into the TV's USB port. To use a Bluetooth mouse, pair it
using the TV's Bluetooth function.
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Select Mouse: Designate which mouse to use. Only one mouse may be used at a time.
●
●
Add Bluetooth Mouse: View a list of Bluetooth mice within range. Select the mouse you wish to
use.
Try
Mouse Options: Configure button assignments, pointer speed and other basic mouse settings.
●
Now
Mouse Use
Left Button: Selects and activates.
●
●
Right Button: Brings up the Go To screen, which includes options such as Power Off, Screen
Menu, Smart Hub, and Tools.
Mouse wheel: Scroll a webpage up or down.
●
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TV Viewing
Broadcasting
Auto Program
Antenna
Cable
Channel List
Guide
Schedule Manager
Edit Channel
Edit Favorites
"
The displayed image may differ depending on the model.
Use this feature to view the program guide and program information more easily. However, these
features are not available when viewing TV using a cable box or satellite receiver.
Program Info
Select the virtual remote panel's INFO button while watching TV to view information about the current
program.
However, Program Info is only available with digital channels. In order to use the Program Info,
you must first set the TV's clock. To set the clock, navigate to Clock (System > Time > Clock). The
Program Info may vary depending on the type of incoming signal and may not be available at all for
certain programs.
Drag left/right on the touch pad to check out other programs or press the touch pad to set up a
Schedule Viewing setting for the selected program.
Change the Broadcast Signal
Try Now
Screen Menu > Broadcasting > Antenna
Choose an antenna to receive digital broadcast signals from.
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Guide
Try Now Try Now
Screen Menu > Broadcasting > Guide
View each digital channel's programming schedule. Check the programming schedules and even setup
a Schedule Viewing. Press the GUIDE button to launch the guide.
"
This function is only available for digital channels.
Change Channels
Select a channel from Guide to jump to that channel right away.
Change Category
Select the
button on the virtual remote panel to change the desired category.
b
Quick Navigation
Select the
button on the virtual remote panel. A popup window will open. Dragging left or right
a
on the touch pad moves the focus two hours back or forward, enabling faster browsing of the
programming schedule. However, the focus cannot be on a time prior to the current time.
Schedule Viewing
Select a program that hasn't aired yet and then the virtual remote panel's INFO button to display the
detailed information screen. Select Schedule Viewing from the detailed information screen to set up a
Schedule Viewing. Schedule Viewing is only available for programs that haven't aired yet. Select the
button on the virtual remote panel and navigate to the Schedule Manager screen to view a list of
{
reserved programs.
Checking the Program Info
Highlight a program and select the INFO button on the virtual remote panel. This displays detailed
information about the highlighted program. The Program Info may vary depending on the type of
incoming signal and may not be available at all for certain programs.
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Channel List
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Screen Menu > Broadcasting > Channel List
Launch CH List while watching TV to change channels or to check what's on other channels. Press and
hold the touch pad. This launches Channel List.
The Channel List screen icons indicate the following:
: An analog channel
●
●
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●
: A favorite channel
: A Schedule Viewing reserved channel
: A locked channel
Change Channels
Select a channel to jump to it right away. To quickly scroll through the list, use the channel up/down
buttons. The focus moves up and down the list in one page.
Genre
Drag left on the touch pad and then select Genre. Select a desired TV channel genre.
On the Added Ch. list, it is possible to filter channels by genre, if the channels contain proper genre
information.
Change the Broadcast Signal
Drag right on the touch pad and then select Air or Cable. This will change the signal source
immediately.
Change the Channel List
Drag right on the touch pad and then switch to the Added Ch. or Favorites list. However, the Favorites
list can only be selected if it contains at least one favorite channel. If no favorite channel was
previously added, select Edit Favorites and add channels from the Edit Favorites screen.
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Schedule Viewing
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Screen Menu > Broadcasting > Schedule Manager
Broadcasting
Auto Program
Antenna
Cable
Channel List
Guide
Schedule Manager
Edit Channel
Edit Favorites
"
The displayed image may differ depending on the model.
Configure the TV to show a specific channel or program at a specific time and date. Before scheduling
TV watching, make sure that the date and time is set properly under the System > Time > Clock menu.
The
icon appears next to programs that have been configured for a Schedule Viewing.
Digital Channel Schedule Viewing
Schedule Viewing for programs on digital channels can be set up through the following two options:
Guide
●
●
Program Info
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Guide
From Guide, select a program you wish to view.
Program Info
Select the virtual remote panel's INFO button to display information about the current program. From
the program information screen, drag left/right on the touch pad or press left/right button on the
remote panel to select a program that has not yet aired and set up a Schedule Viewing for it.
Analog Channel Schedule Viewing
The Schedule Viewing function for programs on analog channels can be set up by specifying the time
and date.
Run Schedule Manager and then select Schedule.
11
Specify that program's Antenna, Channel, Repeat, and Start Time and then select, OK to finish.
21
Cancel a Schedule Viewing
To cancel a Schedule Viewing for a specific program, select the program from the Schedule Manager
screen. A popup menu will appear. Select Delete to cancel.
Edit Schedule List
Select an entry from the Schedule Manager screen and then select Edit from the popup menu. Edit the
settings of the selected entry.
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3D TV
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Screen Menu > Picture > 3D
3D
3D Mode
3D Effect
Manual
L/R Change
3D → 2D
L/R Image
Off
On
0
3D Auto View
3D Optimize
"
The displayed image may differ depending on the model.
This TV is 3D-enabled. For the best 3D viewing experience, users must wear Samsung's 3D Active
Glasses.
The ideal viewing distance is three times or more the height of the screen. We also recommend sitting
with your eyes level with the screen.
Precautions
Carefully read the health and safety information concerning 3D viewing before viewing the TV in 3D.
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Restrictions
There are several restrictions when using 3D TV:
Running the Smart Hub automatically deactivates 3D viewing.
PIP cannot be used.
●
●
●
●
Certain Picture options are disabled.
IR Type Samsung 3D Active Glasses and third-party 3D glasses are not supported.
Tips
The left and right 3D images may initially overlap when the TV is turned on. It takes a moment
for the display to optimize and the overlapping to go away.
●
The 3D Active Glasses may not work properly if there is another 3D product or electronic device
turned on near the glasses or TV. If there is a problem, keep other electronic devices as far away
as possible from the 3D Active Glasses.
●
●
Whether or not 3D video is displayed in true HD is usually determined by the quality of the
content.
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Activating 3D Mode
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Screen Menu > Picture > 3D > 3D Mode
Choose a 3D mode according to the input signal. Available 3D modes may vary depending on the
input signal. Some 3D contents may differ prefered 3D mode. In this case, change the desired 3D
mode for watching. Select a 3D mode from the available 3D modes depending on the input signal.
Available 3D modes may vary depending on the input signal.
Off: Deactivates 3D viewing.
●
●
●
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●
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●
Normal: Converts normal images to 3D images. Some formats do not support this mode.
L/R: Splits a single image into left and right overlapping images to create the 3D effect.
T/B: Splits a single image into top and bottom overlapping images to create the 3D effect.
Horizontal Line: Switches between left and right images one horizontal line at a time.
Vertical Line: Switches between left and right images one vertical line at a time.
Pixel: Switches between left and right images one pixel at a time.
Frame: Switches between left and right images one frame at a time.
●
"
(Horizontal Line),
(Vertical Line), and
(Pixel) can only be selected when the computer's resolution
is set to 1920x1080 or the computer is connected to the TV via an HDMI-DVI cable.
"
(Frame) can only be selected when the computer's resolution is set to 1920x1080 and the frequency to
60Hz.
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Setting 3D Effects
There are several adjustments that can be made to make 3D content more enjoyable. However, 3D
Effects may differ depending on the product family.
LED TV
3D Effect: Configure 3D Effect to manual or auto. Auto automatically selects the best 3D
Perspective and Depth settings for the 3D signal, and Manual allows the user to adjust the 3D
Perspective and Depth settings manually.
●
L/R Change: Swaps the left and right pictures.
●
●
3D → 2D: Converts 3D images to normal images. This function is not available if 3D mode is set
to
(Normal) or
(Off).
3D Auto View: Setting 3D Auto View to On switches the TV to 3D automatically. Setting 3D Auto
View to Message Notice brings up a message screen when the TV receives a 3D signal. If some
applications are running, The TV can not switch 3D. In this case, close the application and then
watch the 3D. This mode is available for LED TVs only.
●
3D Optimize: Automatically adjusts the picture overall to provide an optimal 3D effect.
●
PDP TV
3D Perspective: Adjusts the 3D perspective.
●
●
Depth: Adjusts the 3D depth. This option cannot be used if 3D mode is set to
(T/B).
(L/R) or
L/R Change: Swaps the left and right pictures.
●
●
3D → 2D: Converts 3D images to normal images. This function is not available if 3D mode is set
to
(Normal) or
(Off).
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PIP
Try Now
Screen Menu > Picture > PIP
Picture
3D
PIP
Off
Advanced Settings
Picture Options
Picture Off
Apply Picture Mode
Reset Picture
All Sources
"
The displayed image may differ depending on the model.
Display video from an external device on the main screen and the TV as a picture-in-picture. For
example, you can display a Blu-ray movie on the main screen and simultaneously watch TV as a
picture-in-picture. PIP is not available while the Smart Hub or 3D TV is active. Turning off the TV while
PIP is active automatically deactivates PIP.
PIP: Activates/deactivates PIP.
●
●
Antenna: Select either Air or Cable as the input source for the sub-picture screen.
Channel: Selects the PIP sub-picture channel.
●
Size: Selects the PIP sub-picture size.
●
Position: Selects the PIP sub-picture position.
●
Sound Select: Selects the audio source.
●
"
"
Playing a game or using the karaoke feature on the main screen can result in a lower PIP picture quality.
To watch TV as a picture-in-picture, the main screen's source must be set to Component or HDMI. The PIP
window supports TV signals only.
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Analog Screen Calibration
Channel Settings
Fine Tune
Clear Scrambled Channel
"
The displayed image may differ depending on the model.
Analog pictures can become shaky and full of noise. If this happens, you can fine tune the signal
and/or reduce noise to clear up the picture.
Fine Tune
Try Now
Screen Menu > Broadcasting > Channel Settings > Fine Tune
Clear up shaky pictures. Fine tune the pictures until they are clear and then select Save or Close.
Select Reset to reset the Fine Tune operation. This option is only available for analog broadcasts.
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Broadcast Audio Options
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Screen Menu > Broadcasting > Audio Options
Audio Options
Preferred Language
Multi-Track Sound
Visual Impaired
English
Stereo
Off
"
The displayed image may differ depending on the model.
Configure the program's audio language. Using this option is different for analog and digital channels.
Digital Broadcast Audio Options
Preferred Language: Digital broadcasts are embedded with audio signals in multiple languages
which users can choose from. You do not need to manually configure digital broadcasts that
support the designated language. If the designated language is not supported, the default audio
●
●
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language chosen by the TV station will be heard.
Visual Impaired: Activate the audio guide for the visually impaired. This is only available with
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broadcasts that provide this service.
Analog Broadcast Audio Options
Multi-Track Sound: Configure the audio for the current broadcast. You can select a sound you
want to listen from among the ones being broadcasted. Multi-Track Sound may differ depending
on the program being broadcast or broadcast signal. Although user set this option to stereo,
if the broadcast signal or program is not supported a stereo, this option will be set to mono
●
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automatically.
"
"
Select the virtual remote panel's INFO button to view the current broadcast's audio signal information.
Select the virtual remote panel's TOOLS button while watching TV to access and configure the Multi-Track
Sound setting.
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Sports Mode
Screen Menu > Smart Features > Sports Mode
This function is not available on U.S.A. and Canada.
Enable Sports Mode for the optimal sports viewing experience. However, enabling Sports Mode
disables the Picture, Sound and Broadcasting menu options. Disabling Sports Mode restores the
previous Picture and Sound settings.
Subtitles
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Screen Menu > Broadcasting > Caption
Caption
Caption
On
•
•
Caption Mode
Digital Caption Options
Default
"
The displayed image may differ depending on the model.
View subtitles along with subtitle-enabled digital and analog broadcasts.
Show Subtitles
Try Now
Screen Menu > Broadcasting > Caption > Caption
Show subtitles. Subtitles will be displayed when you choose a broadcast that supports subtitles.
"
DVD Subtitles are only available when connected to an external input connector.
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Subtitle Options
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Screen Menu > Broadcasting > Caption > Caption Mode
Select a subtitle mode. The list of modes may vary depending on the broadcast.
Default / CC1 ~ CC4 / Text1 ~ Text4: (analog channels only) The analog caption function
operates in either analog TV channel mode or when a signal is supplied from an external device
to the TV. (Depending on the broadcasting signal, the analog caption function may or may not
work with digital channels.)
●
Default / Service1 ~ Service6 / CC1 ~ CC4 / Text1 ~ Text4: (Digital channels only) The digital
caption function works with digital channels. Service1 – Service6 may not be available in digital
caption mode depending on the broadcast.
●
Subtitle Display Options
Try Now
Screen Menu > Broadcasting > Caption > Digital Caption Options
Specify the foreground and background settings. This option is available for digital channels.
Size: Choose the subtitle size from the list.
●
●
●
●
●
●
●
Font Style: Choose the foreground style from the list.
Font Color: Choose a foreground color from the list.
Background Color: Choose a background color from the list.
Font Opacity: Choose a foreground opacity level from the list.
Background Opacity: Choose a background opacity level from the list.
Return to Default: Restores all subtitle display options to the Default settings. Default applies
settings chosen by the TV station.
"
The foreground and background color and opacity settings cannot be the same.
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Basic Picture Settings
Screen Menu > Picture
Picture
Picture Mode
Standard
•
•
Backlight
Contrast
12
100
•
•
•
•
Brightness
Sharpness
Color
45
50
50
Tint (G/R)
G50
R50
"
The displayed image may differ depending on the model.
The basic image settings alter the look and feel of the image displayed on the TV screen.
Changing the Picture Mode
Try Now
Screen Menu > Picture > Picture Mode
Choose the optimal picture mode for your TV viewing conditions. When connected to a Computer via
an HDMI-to-DVI cable, only the Standard and Entertain modes can be chosen.
Dynamic: This increases the brightness of the screen. It is most suitable for bright environments.
Standard: This is the default mode.
●
●
●
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●
Natural: This is useful for reducing eye strain. This mode is available for LED TVs only.
Relax: Consumes less power and reduces eye strain. This mode is only available for PDP TVs.
Movie: Darkens the screen and reduces glare. Appropriate for darkened rooms, for watching
movies, and when experiencing eye fatigue.
Entertain: Sharpens images for a more dynamic viewing experience. This mode is only available
●
●
when connected to a computer via an HDMI-to-DVI cable.
Stadium: This is chosen automatically when Sports mode is turned on under the Smart Features
menu. This function is not available on U.S.A. and Canada.
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Picture Quality
Screen Menu > Picture
Choose a Picture Mode and then select the following options to display a slide bar that allows the
corresponding setting to be adjusted. Adjust the value by dragging left/right on the touch pad and
change the setting by dragging up/down on the touch pad. Adjusted values are applied to the current
source and will remain in effect the next time the source is selected. When connected to a computer
via an HDMI-to-DVI cable, only the Color and Tint (G/R) adjustment options can be chosen.
Backlight
●
Adjusts the brightness of individual pixels. Decreasing the brightness reduces power
consumption. This option is only available for LED TVs.
Cell Light
●
Adjusts the brightness of the panel. Decreasing the brightness reduces power consumption. This
option is only available for PDP TVs.
Contrast
●
●
●
●
●
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Adjusts the screen contrast.
Brightness
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Adjusts the overall brightness.
Sharpness
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Sharpens or dulls the edges of objects.
Color
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Adjusts the overall color saturation.
Tint (G/R)
Adjusts the ratio of green to red. Increase the green value to saturate the greens and the red
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value to saturate the reds.
Applying the Current Picture Quality Setting to Another Input
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Screen Menu> Picture > Apply Picture Mode
You can apply the picture quality setting that you configured for the TV to all external devices
connected to the TV.
To apply the setting to all external devices connected to the TV, select All Sources. To only apply the
setting to the current input, select Current Source.
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Picture Size
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Screen Menu > Picture > Picture Size > Picture Size
Most TV programs and videos are displayed in full screen, but some programs and videos don’t fit the
screen. Users can change the picture size for such programs and videos. However, the available size
options may differ, depending on the video source. For details, see "Picture Size and Input Signal".
16:9: Set the picture to the 16:9 wide-screen format.
●
●
Zoom1: Magnifies the 16:9 screen size to up and down. A magnified picture can be moved up
and down.
Zoom2: Magnifies the Zoom1 screen size to up and down. A magnified picture can be moved up
●
●
and down.
Wide Fit: Enlarge the aspect ratio of the picture so it fits the entire screen. Enjoy 4:3 images as
undistorted 16:9 images.
4:3: Sets the picture to basic 4:3 mode.
●
Do not leave the TV in 4:3 mode for an extended period. The dark borders displayed on the left
and right/top and bottom of the screen may cause image retention (screen burn). This is not
covered by the warranty. This mode is available for PDP TVs only.
[
Screen Fit: Displays the full image without any cutoff.
●
●
Smart View 1: Reduces a 16:9 picture by 50%. This mode is only available for LED TVs and in
HDMI mode.
Smart View 2: Reduces a 16:9 picture by 25%. This mode is only available for LED TVs and in
●
HDMI or DTV mode.
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Screen Position
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Screen Menu > Picture > Picture Size > Position
The screen position can be adjusted if Picture Size is set to Zoom1, Zoom2, Wide Fit, or Screen Fit. In
DTV mode, the screen position cannot be adjusted if the Picture Size is set to Screen Fit.
To adjust the screen position, select Position and then Position from the popup window.
11
Drag on the touch pad to move the screen. Once done, select Position and then Close. Select
21
Reset to reset the screen position.
Picture Off
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Screen Menu > Picture > Picture Off
Turns off the screen and plays audio only. To turn the screen back on, press any button except TV and
volume buttons.
Reset Image Settings
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Screen Menu > Picture > Reset Picture
Reset all image settings for the current Picture Mode to the default settings. This does not affect other
Picture Modes.
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Advanced Settings
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Screen Menu > Picture > Advanced Settings
Advanced Settings
Dynamic Contrast
Black Tone
High
Off
Flesh Tone
0
RGB Only Mode
Color Space
Off
Native
White Balance
10p White Balance
Off
"
The displayed image may differ depending on the model.
Use Advanced Settings to fine-tune how images are displayed on the TV screen. The Advanced
Settings option is only available when Picture Mode is set to Standard or Movie. When the TV is
connected to a computer via an HDMI-DVI cable, only White Balance and Gamma can be adjusted.
Dynamic Contrast
●
Automatically adjusts the screen contrast. Use this option to achieve the optimal contrast setting.
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Black Tone
●
●
●
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Adjusts the black color depth.
Flesh Tone
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Adjusts the amount of red in skin-color tones.
RGB Only Mode
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Adjusts the red, green, and blue levels individually.
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Color Space
●
Adjusts the range of colors that can be expressed on screen. Auto automatically adjusts the
color space depending on the input signal, and Native applies a range that is wider than the input
signal. Custom allow the user to manually adjust a range of the desired color in the colors of the
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input signal.
White Balance
●
●
Adjusts the color temperature of the picture to make white objects look white and the overall
picture appear natural. Adjust each color's luminosity with the offset menu and the brightness
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with the gain menu. To restore the default values, select Reset.
10p White Balance
Adjusts the white balance by adjusting the brightness of the red, green, and blue elements in
10-point intervals. This option is only available when Picture Mode is set to Movie and may not
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be supported by some external devices.
Gamma
●
●
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Adjusts the primary color intensity.
Expert Pattern
Displays picture calibration patterns on the screen without using a separate pattern generator or
filter. Pattern1 is used to calibrate the contrast, and Pattern2 is used for calibrating the color and
color saturation. If the screen menu disappears or a different menu is activated while the screen
is being calibrated, this option will save the changes up to that point and automatically deactivate
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that menu. This feature is enabled in Component and HDMI modes only.
Motion Lighting
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●
Adjusts the picture brightness depending on the on-screen movements for reduced power
consumption. This feature is only available when Picture Mode is set to Standard and is not
available in 3D mode. In addition, adjusting Contrast or Brightness automatically deactivates this
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feature.
Black Enhancer
Enhance picture depth by adjusting black color depth. This feature is only available for LED 7500
and 8000 series.
"
Available only when Picture Mode is set to Movie.
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Picture Options
Try Now
Screen Menu > Picture > Picture Options
Picture Options
Color Tone
Standard
Auto
Digital Clean View
MPEG Noise Filter
HDMI Black Level
Film Mode
Auto
Low
Off
Auto Motion Plus
Analog Clean View
Standard
Off
"
The displayed image may differ depending on the model.
Use Picture Options to further improve the picture quality. When connected to a computer via an
HDMI-to-DVI cable, users can only change Color Tone.
Color Tone
●
●
●
Adjusts the color tone. The setting is applied on an individual Picture Mode basis. When Picture
Mode is changed, the corresponding setting will apply automatically. If Picture Mode is set to
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Dynamic, users can only choose between Cool and Standard.
Digital Clean View
Reduces static and ghosting caused by weak signals. This feature is only available for ATV
channels. Selecting Auto Visualization displays the signal strength on the screen. Green indicates
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the best possible signal.
MPEG Noise Filter
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Reduces MPEG noise and improves the video quality.
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HDMI Black Level
●
●
This is available only for video input via an HDMI cable. Use this to reduce image retention that
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may occur when watching video from an external device. Choose one of the black levels.
Film Mode
Optimizes the picture quality for movies. Select the mode for watching movies. This feature is
only available when watching TV or when the input signal is AV, Component (480i, 1080i), or
HDMI (1080i). The Cinema Smooth option is only active when the TV inputs an HDMI 24Hz signal.
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The Cinema Smooth option is only available for PDP 8500 series.
Auto Motion Plus
●
Use this to reduce blur and judder from scenes with rapid movement. If you select Custom, you
can configure the afterimage and screen trembling removal ratio and you can view a sharper
image through the LED Clear Motion function. This feature is only available for LED TVs.
"
While Auto Motion Plus is running, select the virtual remote panel's INFO button to display the
resolution and frequency of the incoming video signal (60Hz). The displayed frequency is not the same
as the frequency of the picture the TV is displaying when Auto Motion Plus is activated.
Analog Clean View
●
●
Reduce diagonal noise in picture cause by the crosstalk of signals.
"
This option is only available for analog broadcasts.
Smart LED
This controls the brightness of individual areas on screen to maximum contrast automatically.
This function is not supported depending on the region or model. This feature is only available
for LED 9000 series.
Cinema Black
●
In Movie mode, this feature dims the top and bottom areas of the video image to provide a more
immersive viewing experience. This feature is only available for LED 9000 series.
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Basic Sound Settings
Screen Menu > Sound
Sound
Sound Mode
Standard
Low
Sound Effect
3D Audio
Speaker Settings
Digital Audio Out
Sound Customizer
Reset Sound
"
The displayed image may differ depending on the model.
Use the Sound Settings to change the sound mode, enable/disable surround sound, adjust the
equalizer, and optimize the TV's sound.
Changing the Sound Mode
Try Now
Screen Menu > Sound > Sound Mode
Sound modes make adjustments to the sound output. However, Sound Modes are not available when
using external speakers only.
Standard: This is the normal sound mode.
●
●
●
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Music: This mode emphasizes normal music instead of voices.
Movie: This mode is calibrated to provide the best sound for movies.
Clear Voice: This mode emphasizes voices.
Amplify: This increases the overall intensity of high-frequency sounds for a better listening
experience. It is designed for hearing-impaired listeners.
Stadium: This is chosen automatically when Sports mode is turned on under the Smart Features
●
menu. This function is not available on U.S.A. and Canada.
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Adjusting the Sound Settings
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Screen Menu > Sound > Sound Effect
Use sound effects to alter how the TV projects sound. These options are available only when Speaker
Select is set to TV Speaker and Sound Mode is set to Standard.
Virtual Surround: Produces sound that will make you feel like you are sitting in a movie theater or
●
Try Now
concert hall.
Dialog Clarity: Increases the voice intensity to make dialog clearer.
Equalizer: Adjusts the speaker balance and makes bandwidth adjustments. Select Reset to reset
Try Now
●
●
Try Now
the settings.
Auto Volume
Try Now
Screen Menu > Sound > Speaker Settings > Auto Volume
Because each station has its own set of broadcasting conditions, the volume may fluctuate as the
channel changes. The Auto Volume function automatically adjusts the volume of a channel by lowering
or raising the sound output. Normal applies a normal level of volume adjustment, whereas Night
applies a slightly lower volume level than Normal and is ideal for nighttime TV viewing. To use the
volume control of a connected source device, deactivate the Auto Volume function. When using the
Auto Volume function with a source device, the device’s volume control may not function properly.
Resetting the Sound
Try Now
Screen Menu > Sound > Reset Sound
This resets all sound settings to the factory defaults.
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Sound Customizer
Try Now
Screen Menu > Sound > Sound Customizer
Sound Customizer
Custom Sound Profile
Add Custom Sound
Edit Custom Sound
Manage Custom Sound
Off
"
The displayed image may differ depending on the model.
Sound Customizer lets you calibrate the TV for the optimal sound quality based on the user's hearing
level and the ambient conditions.
Creating a Custom Sound
Try Now
Screen Menu > Sound > Sound Customizer > Add Custom Sound
Remain quiet and run Add Custom Sound.
Select Start to preview a test tone. Select Next to proceed.
11
A 6-step test will start. During each stage, select Stop when you can hear the test tone. If you
want to listen to it again, select Retry. Once the test is complete, you can compare the original
sound to the calibrated sound.
21
Select Next and enter a name for the calibrated sound profile.
31
You can select a custom sound profile from Custom Sound Profile (Sound > Sound Customizer >
Try Now
Custom Sound Profile).
Modifying Sound Profiles
Try Now
Screen Menu > Sound > Sound Customizer > Edit Custom Sound
Choose one of the custom sound profiles to modify it. Follow the same steps as used in creating
a sound profile. This function is only available when you add a custom sound mode in the Custom
Sound Profile.
Managing Custom Sounds
Try Now
Screen Menu > Sound > Sound Customizer > Manage Custom Sound
Rename or delete custom sound profiles. This function is only available when you add a custom sound
mode in the Custom Sound Profile.
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3D Audio
Try Now
Screen Menu > Sound > 3D Audio
Sound
Sound Mode
Standard
Low
Sound Effect
3D Audio
Speaker Settings
Digital Audio Out
Sound Customizer
Reset Sound
"
The displayed image may differ depending on the model.
3D audio technology provides immersive sound that matches the pop-up effect of 3D video by using
perspective in the audio depth control. 3D Audio is only available while viewing 3D content.
Speaker Settings
Sound
Sound Mode
Standard
Low
Sound Effect
3D Audio
Speaker Settings
Digital Audio Out
Sound Customizer
Reset Sound
"
The displayed image may differ depending on the model.
If the TV's audio is sent to an external device such as a home theater system, you can designate
which speakers to use and make adjustments to eliminate decoding speed echoes.
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Speaker Select
Try Now
Screen Menu > Sound > Speaker Settings > Speaker Select
You can choose which speakers to use from among available several speakers. Choose one from the
list of speakers. To use both the TV speakers and the AV receiver speakers simultaneously, set this
option to TV Speaker. If there is a delay between the two sounds, choose any other than TV Speaker
to mute the TV speakers.
"
Using the external speakers only disables the volume button and the mute function. In addition, certain
Sound options will be disabled.
Digital Audio Output
Try Now
Screen Menu > Sound > Digital Audio Out
This TV is SPDIF-enabled. The Sony Philips Digital Interface (SPDIF) provides digital audio output to
speakers and various digital devices, including A/V Receivers and home theaters. This feature reduces
interference and distortion.
Audio Format: Selects the Digital Audio output (SPDIF) format. The available Digital Audio output
●
Try Now
(SPDIF) formats may vary depending on the input source.
Audio Delay: This setting helps correct timing mismatches between the audio and video tracks
●
when watching TV and listening to audio through a digital audio device. Enabling the feature
Try Now
displays a slide bar that you can use to adjust the delay by up to 250ms.
Samsung Audio Device Connection
Screen Menu > Sound > Speaker Settings > SoundShare Settings
Connect the TV to a Samsung audio device for a richer, clearer sound. This function is available for
Samsung Audio Device supported the SoundShare function.
Pair the Samsung audio device using the TV's Bluetooth function. Refer to the Samsung audio device's
operating manual for more information on pairing.
Add New Device
●
Enables/disables SoundShare. Connection signals from new devices are ignored if they are set to
Off.
Samsung Audio Device List
●
Displays a list of paired Samsung audio devices. Select a device to display its menu options.
Activate/deactivate the audio device or remove it from the list.
"
When using a Bluetooth audio device, a slight mismatch between the audio and video may occur,
depending on the content.
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Clock and Timer
Try Now
Screen Menu > System > Time
System
Setup
Menu Language
Time
English
Device Manager
Eco Solution
Auto Protection Time
Change PIN
2 hours
"
The displayed image may differ depending on the model.
Use the clock and timer to make scheduled use of the TV easier and more efficient. Once the clock
has been set, you can select the virtual remote panel's INFO button to check the current time. The
clock must be reset every time the power is disconnected.
Setting the Time
Try Now
Screen Menu > System > Time > Clock
Set the clock manually or automatically.
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Auto
Automatically download the correct time from a digital channel. To enable this option, an antenna
cable has to be connected to the TV. The accuracy of the time information received may vary
depending on the channel and signal. Set Clock Mode to Auto.
"
●
Time Zone and DST may not be supported depending on the country.
DST: Set the DST (Daylight Savings Time).
Time Zone: Choose your time zone.
●
Time Offset
Try Now
Screen Menu > System > Time > Clock > Time Offset
If the set time is not accurate, users can set the time offset to adjust the time difference hourly from
-12 to +12 hour. Changing Time Offset is only available, when the Time is set to auto, and is set
through a network.
The current time will be set through a network, if the TV fails to receive the time information including
the broadcast signal from TV stations. (ex: Watching TV via set-top box, Satellite receiver, or etc)
Manual
Manually enter the time. Set Clock Mode to Manual and then select Clock Set to enter the current
time and date.
Sleep Timer
Try Now
Screen Menu > System > Time > Sleep Timer
This function automatically shuts off the TV after a preconfigured period of time. You can set the timer
up to 180 minutes in 30 minute increments.
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On Timer
Try Now
Screen Menu > System > Time > On Timer
Set the On Timer so that the TV turns on automatically at a chosen time. Only three On Timer settings
can run concurrently. The clock must be set for the On Timer to work.
Setup: Specify the dates and duration. Use Manual to specify the days of the week.
Time: Specifies the on time.
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Volume: Specifies the volume when the TV turns on.
Source: Selects a signal source from the list. Specify a channel or source to be displayed when
the TV turns on. To specify a USB device, a USB device must first be connected to the TV. To
playback media from an HDMI or Component source such as a DVD player or Blu-ray player, the
device must already be turned on and playing the media when the TV is turned on.
Antenna: Set Source to TV to select a broadcast signal.
●
●
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Channel: Set Source to TV to select a channel.
Music / Photo: Set Source to USB to specify a USB device folder containing music and image
files. Selecting both music and image files plays the music files and displays the images at the
same time.
"
This feature will not function properly if the selected USB device does not contain media files or a folder
has not been specified.
"
"
"
"
The slideshow will not start if there is only one image file on the USB device.
Folders with long names cannot be selected.
Always use different folder names for multiple USB devices.
Use a USB memory stick or multi-card reader. On Timer may not work with certain battery-powered USB
devices, MP3 players, or PMPs because the TV may take too long to recognize the device.
Off Timer
Try Now
Screen Menu > System > Time > Off Timer
Set the Off Timer to turn the TV off automatically at a specific time. Only three Off Timer settings can
be entered concurrently. The clock must be set for the Off Timer to work.
Setup: Specifies the date or period to run the function. Use Manual to specify the days of the
●
week.
Time: Sets the time for the TV to automatically turn off.
●
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Screen Protection and Maintenance
System
Setup
Menu Language
Time
English
Device Manager
Eco Solution
Auto Protection Time
Change PIN
2 hours
"
The displayed image may differ depending on the model.
Several onboard functions exist that help maintain the TV beyond its useful lifespan and decrease
power consumption.
Eco Solution
Try Now
Screen Menu > System > Eco Solution
Eco Solution adjusts the TV's brightness level and prevents overheating to reduce overall power
consumption.
Energy Saving
●
Try Now
Select a brightness setting from the list to reduce the TV's power consumption.
Eco Sensor
●
Automatically adjusts the TV's brightness level based on the ambient light level to reduce the
TV's power consumption. If the Eco Sensor has adjusted the screen's brightness level, you can
manually adjust the screen's minimum brightness level by adjusting Min. Backlight or Min Cell
Light (applicable models). If Eco Sensor is enabled and the Picture menu's Backlight or Cell Light
Try Now
(applicable models) value is changed, Eco Sensor is automatically disabled.
No Signal Power Off
●
●
Select a time from the list. If no signal is received for the specified duration, the TV will
Try Now
automatically cut off the power to reduce power consumption.
Auto Power Off
If the TV remains turned on for four hours without any user input, the TV will automatically turn
Try Now
off to prevent overheating.
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Screen Burn Protection
Screen Menu > System > Screen Burn Protection
This feature is only available for PDP TVs.
To reduce the possibility of screen burn, the TV uses Pixel Shift screen burn prevention technology.
Pixel Shift moves the picture slightly on the screen to avoid over-using some elements and under-
using others. The Pixel Shift Time setting allows users to program the time between picture
movements, in minutes.
The TV also has the following additional screen burn protection functions:
Pixel Shift
●
●
●
●
Auto Protection Time
Scrolling
Side Gray
Pixel Shift
Screen Menu > System > Screen Burn Protection > Pixel Shift
Set the TV to very slightly shift pixels on the PDP screen in a horizontal or vertical direction to
minimize burned-in after-images.
The Pixel Shift value may differ depending on the monitor size and mode. It is not available in Screen
Fit mode.
Settings:
Horizontal: Available Settings: 0 – 4 (pixels), Optimum settings for TV/AV/Component/HDMI: 4
Vertical: Available Settings: 0 – 4 (pixels), Optimum settings for TV/AV/Component/HDMI: 4
Time (minutes): 1 – 4 min, Optimum settings for TV/AV/Component/HDMI: 4 min
●
●
●
Auto Protection Time
Screen Menu > System > Screen Burn Protection > Auto Protection Time
If the screen displays a still image for a certain period of, the TV activates the screen saver to prevent
the formation of burnt-in ghost images.
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Scrolling
Screen Menu > System > Screen Burn Protection > Scrolling
This removes after-images on the screen by illuminating all the pixels on the PDP according to a set
pattern. Use this when there are after-images or symbols on the screen, especially when a still image
was displayed on the screen for a long time.
The after-image removal function has to be executed for approximately 1 hour to effectively remove
after-images. If the after-image is not removed the first time, repeat the process.
Press any button to cancel this process.
Side Gray
Screen Menu > System > Screen Burn Protection > Side Gray
This allows selection of colors for the sidebars the TV displays when the screen size is set to 4:3. The
default color is gray.
Auto Protection Time
Screen Menu > System > Auto Protection Time
Select a time from the list. If a still image is shown on the screen for the specified duration of time,
the TV will automatically activate the Screen Burn Protection function to prevent burnt-in ghost
images. This feature is only available for LED TVs.
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Password
System
Eco Solution
Auto Protection Time
Change PIN
2 hours
General
Anynet+ (HDMI-CEC)
Smart Evolution Kit Backup
DivX® Video On Demand
On
"
The displayed image may differ depending on the model.
This TV requires a password to lock out channels and to reset its settings to the factory default.
Change Password
Try Now
Screen Menu > System > Change PIN
Change the TV's password.
Run Change PIN and then enter the current password in the password field. The default password
11
is 0000.
Enter a new password and then enter it again to confirm it. The password change is complete.
21
If you forget the PIN code, press the buttons in the following sequence which resets the PIN to “0-0-
0-0”:
When the TV turnes on: MUTE → Volume up → RETURN → Volume down → RETURN → Volume up →
RETURN
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Additional Features
System
Setup
Menu Language
Time
English
Device Manager
Eco Solution
Auto Protection Time
Change PIN
2 hours
"
The displayed image may differ depending on the model.
There are many elements available for customizing the TV for individual user preferences.
Changing the Menu Language
Try Now
Screen Menu > System > Menu Language
Select a menu language from the list.
Game Mode
Try Now
Screen Menu > System > General > Game Mode
Game Mode optimizes the TV's settings for playing video games on a gaming console such as
PlayStation™ or Xbox™. Read the following information before using Game Mode.
Precautions and Restrictions
Game Mode cannot be used for normal TV viewing.
●
●
Connect the gaming console before enabling Game Mode. Otherwise, the picture quality may
suffer.
Game Mode can result in some images shaking.
●
●
●
Enabling Game Mode automatically sets Picture Mode to Standard and Sound Mode to Movie.
Once finished, disconnect the gaming console and disable Game Mode before plugging in a
different external device.
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BD Wise
Try Now
Screen Menu > System > General > BD Wise
Connecting a Samsung DVD player, Blu-ray player, or home theater system that supports BD Wise
enables you to enjoy the richest colors and picture quality possible. Enabling BD Wise automatically
optimizes the TV's resolution. This feature is only available when the external device is connected via
an HDMI cable.
Menu Transparency
Try Now
Screen Menu > System > General > Menu Transparency
Adjust the menu screen's transparency.
Sound Feedback
Try Now
Screen Menu > System > General > Sound Feedback
Adjust the sound feedback volume or disable it entirely. Sound feedback is an audio cue that plays
when you move the focus or make a selection.
Auto Stand Adjustment
Screen Menu > System > General > Auto Stand Adjustment
You can adjust the stand to the desired angle.
"
This feature is not available with 60 or more inch models.
Panel Locking
Try Now
Screen Menu > System > General > Panel Lock
Lock or unlock all the keys on the front panel. The panel keys are located at the back of the TV and
can be used to select options, to change the channel, and to adjust the volume.
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Booting Logo
Try Now
Screen Menu > System > General > Boot Logo
Enable/disable displaying the logo while the TV starts up.
Light Effect
Screen Menu > System > General > Light Effect
You can turn the LED on the TV’s front panel on or off. Turn it off to save power or if the LED is too
bright for you. This function may not be available, depending on the model.
"
"
Set the Light Effect to Off to reduce the power consumption.
The color of light may vary depending on the model.
Smart Evolution Kit Backup
Screen Menu > System > Smart Evolution Kit Backup
Back up your date before you remove your old Smart Evolution Kit. The data will be temporarily stored
on your TV.
DivX® Video On Demand
Try Now
Screen Menu > System > DivX® Video On Demand
Product registration is required to play back videos protected with DivX® DRM. Visit the DivX website
and register the code displayed on the screen.
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Smart Hub
Try Now
Screen Menu > Smart Features > Open Smart Hub
This TV features Smart Hub, a multi-purpose entertainment and family center. With Smart Hub, users
can surf the web, download applications, and stay in touch with family and friends through social
networking services. In addition, you can enjoy photo, video, and music files stored on external
storage devices.
Press the button to launch Smart Hub. Choose a service using the icons displayed in the top part
of the screen.
Social: Watch the latest YouTube videos and you and your friends' video posts on Facebook and
●
●
Twitter. You can also make video calls to friends by the TV camera.
Apps: Samsung Apps offers an extensive collection of free and paid news, sports, weather, and
gaming content you can directly download to and enjoy on your TV.
On TV: Check a listing of programs that are currently airing and are scheduled to air.
●
●
Movies & TV Shows: Purchase and watch movies and TV shows without the need for a separate
external device.
Photos, Videos & Music: Play back photo, video, and music files from an external storage device.
●
Use
or
to change the Smart Hub screens.
†
…
Agreements Required to Use Smart Hub
Try Now
Screen Menu > Smart Features > Terms & Policy
Carefully read the terms and conditions to use Smart Hub, and determine whether or not to agree to
them. Users cannot use Smart Hub fully unless they agree to them.
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Samsung Account
Screen Menu > Smart Features > Samsung Account
Samsung Account
Log In
Edit Profile
Link Service Accounts
Remove Accounts from TV
Create Account
Terms & Conditions
Privacy Policy
"
The displayed image may differ depending on the model.
A Samsung account allows you to get even more out of Smart Hub. You can create a Samsung
account using your email address.
Creating a Samsung Account
Screen Menu > Smart Features > Samsung Account > Create Account > Create Samsung Account
From the login screen, select Create Account and then follow the on-screen instructions.
"
Once a Samsung account has been created, a confirmation email will be sent to the email address you
entered as your ID. Open the confirmation email and click on the confirmation button to finalize the
Samsung account setup process.
Creating a Samsung Account Using a Facebook Account
Screen Menu > Smart Features > Samsung Account > Create Account > Create Samsung Account
with Facebook
A Facebook account makes it easier to create a Samsung account. When a Samsung account is created
using a Facebook account, the Facebook account is also registered on the TV.
Terms and Conditions, Privacy Policy
Screen Menu > Smart Features > Samsung Account
Carefully read the terms and conditions to use Samsung Account, and determine whether or not to
agree to them. Users cannot use Samsung Account fully unless they agree to them. However, you can
only view the entire terms and conditions after signing in with your Samsung account and you can use
your Samsung Account after agreeing to the terms and conditions.
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Logging In
Screen Menu > Smart Features > Samsung Account > Log In
Use your Samsung account to log into the Smart Hub. Enter your ID and password and then select Log
In.
The Remember my password option lets you login without having to enter your password each time.
Check this option to enable it. Check the Sign me in automatically option if you want to log into
Smart Hub automatically.
If you forgot your password, select Reset password to receive the password resetting instructions via
email.
Linking a Samsung Account to Other Accounts
Screen Menu > Smart Features > Samsung Account > Link Service Accounts
Linking your Samsung account to other accounts lets you automatically log into your linked accounts
when you log into your Samsung account. For example, you can download the Facebook application
and link your Facebook account to your Samsung account. Logging into your Samsung account then
automatically logs you into your Facebook account as well.
Log into your Samsung account and select Link Service Accounts to view a list of applications that
require login information.
Register Service Account: Select an application, select Register, and then provide the ID and
●
●
●
password.
Edit: It is possible to change a registered account. Select an application, select Edit, and enter the
ID and password for the new account.
Remove: Select an application to which an account has been registered and then select
Deregister.
Managing Accounts
Screen Menu > Smart Features > Samsung Account
Using the Samsung Account menu, you can manage your Samsung account. You can only use this
function after signing in with your Samsung account.
Edit Profile: You can change the basic user information and register your photo and credit card
●
information.
Remove Accounts from TV: The Samsung account used to sign into the Smart Hub is
automatically saved on the TV. You can delete your account information from among the saved
accounts on the TV.
●
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Resetting Smart Hub
Screen Menu > Smart Features > Smart Hub Reset
It is possible to remove Samsung accounts and everything linked to them, including apps, from the TV.
Enter the password when accessing this menu.
To use Smart Hub fully again after resetting it, users are required to agree to the terms of conditions.
Open the System menu, choose Setup, and then follow the initial setup process.
Searching
Users can search many apps and their contents on the TV as well as the Web.
Keyword Search
For U.S.A. and Canada
Press the RECOMM. / SEARCH button. The list appears at the bottom of the screen. Press the
RECOMM. / SEARCH button again. Enter search criteria using the on-screen keyboard that appears,
and then select Done. A list of search results appears. Select a desired item from a list of search
results. The selected item's page appears.
For the other countries
Press the HISTORY / SEARCH button. The list appears at the bottom of the screen. Press the HISTORY
/ SEARCH button again. Enter search criteria using the on-screen keyboard that appears, and then
select Done. A list of search results appears. Select a desired item from a list of search results. The
selected item's page appears.
Setting Search Scope
Select
icon on the Search result screen. User can set up the desired search range in the scope list.
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Status and Notification
A notification message window appears at the top of the screen when important messages concerning
application updates and Samsung account logins are available. This message window notifies the user
of the TV's operating status.
Show Status and Notification Banner
Press the MORE button on the Smart Touch Control and then select STATUS on the virtual remote
panel that appears on the screen. The status and notification banner is shown at the top of the screen.
Voice Recognition & Motion Control Configuration
Enable/disable the status and notification banner's Voice Recognition and Motion Control functions.
It's also possible to perform the Voice Recognition Environment Test and the Motion Control
Environment Test.
Samsung Account Configuration
Select My Account from the status and notification banner to manage your Samsung account. For
more information, refer to "Managing Accounts".
Network Configuration
Select Network Settings from the status and notification banner to configure the network.
For details on how to connect to a wired network, see "Wired Network Setup".
For details on how to connect to a wireless network, see "Wireless Network Setup".
Check Notifications
If you were not able to check the notification message, you can see a list of unread notification
messages in the status and notifications banner. You can also check notifications from Notifications
Try Now
(Smart Features > Notifications).
Selecting a notification from the list allows you to perform corresponding actions with ease. To delete
all notifications, select Delete All.
Selecting Service Notice launches WebBrowser to display the notification webpage of the Samsung
website.
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Social
"
The displayed image may differ depending on the model.
Watch the latest YouTube videos and you and your friends' video posts on Facebook and Twitter. You
can also make video calls to friends by the TV Camera.
Social Settings
Try Now
Screen Menu > Smart Features > Social Settings
Checking the Application
Certain applications need to be installed on the TV in order to use the Social feature. If a selected
application has not been installed on your TV, you will need to install it first. For more information on
installing applications, refer to "Samsung Apps".
Connecting a Service to a Samsung Account
Social service accounts need to be linked to a user's Samsung account first. If you do not have a
social service account, create one by visiting the website of that service. For more information on
connecting to a social service, refer to "Linking a Samsung Account to Other Accounts".
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Watching Videos
Select Friends' Picks or What's Hot at the bottom of the Social screen to display a list of videos.
Select a video from the list to view its information and then select Play.
Friend Profile
Select Friends at the bottom of the Social screen to display a list of Facebook and Twitter friends.
Select a friend from the list. The selected friend's profile containing his/her basic information and
posts is displayed
Select a friend to call
Select Video Call at the bottom of the Social screen. This launches Skype and displays a list of
friends. Select a friend to call.
Filters
Log in to a Samsung account to use this function.
Select either Friends' Picks or Friends and Video Call on the Social screen. Use the filter option at
the top of the screen to rearrange the list. Select an item. However, this option cannot be used in the
What's Hot list.
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Apps
"
The displayed image may differ depending on the model.
Samsung Apps offers an extensive collection of free and paid news, sports, weather, and gaming
content you can directly download to and enjoy on your TV. First, check the network and make sure
the TV is connected to the Internet. Your TV needs to be connected to the Internet in order to use
Apps.
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Precautions
Due to the product characteristics featured on the Samsung Smart Hub, as well as limitations in
●
available content, certain features, applications, and services may not be available on all devices
or in all territories. Some Smart Hub features may also require additional peripheral devices
or membership fees. Visit http://www.samsung.com for more information on specific device
information and content availability. Services and content availability are subject to change
without prior notice.
Samsung Electronics takes no legal responsibility for any interruption of the Smart Hub service
caused by the service provider for any reason.
●
●
Application services may be provided in English only and available content may vary, depending
on the area.
For more information about applications, visit the applicable service provider's website.
●
●
An unstable Internet connection may cause delays or interruptions. In addition, applications may
terminate automatically depending on the network environment. If this occurs, check your Internet
connection and try again.
Application services and updates may become unavailable.
●
●
●
●
Application content is subject to change by the service provider without prior notice.
The service details may vary depending on the user's firmware version.
The application usage method may vary with future versions of the application. If this is the case,
run the application's tutorial or visit the service provider's website.
In some applications, depending on the policy of the service provider, multi-tasking is not
supported.
●
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Installing Standard Applications
Launching Smart Hub for the first time and loading the Apps screen. The TV is automatically
downloads and installs the basic applications that correspond to the network your TV is connected to.
The types of basic applications may vary depending on your location.
Launching an Application
Navigate to the Smart Hub's Apps screen and then select More Apps located at the bottom of the
screen. The list of applications currently installed on your TV is displayed. From this list, select the
application you want to launch. Select View (top of the screen) to rearrange the list of downloaded
applications by the installation date, launch date, or title.
Samsung Apps
Samsung Apps offers various free and paid news, sports, weather, and gaming applications. Samsung
Apps lets you search for applications and install them directly on your TV. Read and agree to the
terms and conditions of use and then browse through the categories or directly search for applications.
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Searching for Apps
Search for applications by name. On the Samsung Apps screen, select the Search Samsung Apps to
bring up the keypad. Enter the application's name and then select Done.
Installing Applications
Select the application you wish to install to bring up a screen with detailed information about
that application. Select Download to install the selected application. Paid applications, however,
must be purchased before you can install them. Visit the Samsung Apps TV website at http://
tv.samsungapps.com and recharge your account with App Cash before purchasing paid applications.
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Apps Management
You can customize the My Apps screen. You can also manage installed applications and configure
application update settings.
Edit My Apps
Navigate to More Apps screen, select Options, and then select Edit My Apps. You can customize the
My Apps screen.
Change Order
From the Edit My Apps screen, select the applications you wish to rearrange, change the order, and
then press the RETURN button.
Removing Applications
Remove unused applications from the My Apps' application list. Removed applications are moved to
the More Apps list.
From the Edit My Apps screen, select the applications you wish to remove and then press the touch
pad again. A popup window will appear. Select Yes from the popup window to remove the selected
applications from the My Apps list.
From the Edit My Apps screen, select Delete All to remove all applications from the My Apps list.
Adding Applications
Applications that have been installed on the TV but do not show up in the My Apps list can be added
to the list.
Select the applications you wish to add from the More Apps list at the top of the Edit My Apps
screen. Selected apps are added to the My Apps list.
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Deleting Applications
Delete applications installed on your TV. Deleting an application deletes all data associated with that
application.
Navigate to More Apps screen, select Options, and then select Delete. A check box appears on the
application icons. Select all the applications you wish to delete. Select all the applications you wish
to delete and then select Delete. A popup window appears. select Yes. Applications in gray cannot be
deleted.
"
You can reinstall deleted applications for free from Samsung Apps.
Managing Application Folders
Create folders and manage applications by group. Navigate to More Apps screen, select Options, and
then Create Folder. Enter a name for the new folder.
Select Options to rename the folder or move applications to that folder.
Application Lock/Unlock
Lock/unlock applications. Navigate to More Apps screen, select Options, and then select Lock /
Unlock. Enter the password and then select the applications you wish to lock. A lock symbol appears
on the selected applications. To unlock, simply select the application again.
Application Update
When the application require to update to the latest version, select Apps and then select More
Apps. On the More Apps screen, select Update Apps, and then select application from the list. The
application starts updating to the latest version. However, Update Apps appears on the screen only
when the update is required.
Setting up the Application Auto Update
To update the applications automatically, select Options in the More Apps screen, and then select Auto
Update Apps. Applications will then be updated automatically when an update becomes available.
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Fitness
Fitness is an application that helps you stay fit. Create a profile, set up an exercise plan, and start
exercising according to a structured regimen. Read and agree to the terms and conditions before using
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Fitness.
Do a warm-up or some stretches before exercising. Users must stop exercising immediately if
they experience pain, or become dizzy, exhausted or short of breath.
[
Creating a Profile
Follow the on-screen instructions and enter your information to create a profile.
Kids
This is a quick launcher and recommended list for applications and content that is suitable for
children and even provides services not currently installed on your TV. Using Kids, you can download
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applications and content for your children to your TV. Certain services, however, are fee-based.
Now
On the Kids screen, select the TOOLS button on the virtual remote panel. The list screen appears.
Select Tutorial Video from the list, user can view the introductory video for more information about
Kids anytime.
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WebBrowser
WebBrowser is a web-browsing application. Using WebBrowser, you can browse the Internet on
your TV as you would on your computer and even watch TV while you surf the web. The browsing
experience, however, may not be the same as it is on your computer. Use a keyboard and mouse for a
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more convenient web browsing experience.
Social Networks
Share your thoughts and comments about a program on the air through social networking services.
Social Networks displays social network services such as Twitter, Facebook, Google Talk, on a single
screen. You can even post messages and comments in the same manner as you would using a
computer. You must first link your Samsung account to the respective SNS accounts before you can
access them using Social Networks.
For more information about using the service, visit the application's website.
Linking Service Accounts
Link your SNS (Twitter, Facebook, Google Talk, etc.) to your Samsung account. Launch Social
Networks, select an SNS, and then register the account you have with that SNS.
Once linked, you can use the buttons at the bottom of the screen to access the registered SNS. You
can update your feed, post comments, and even change the viewing mode.
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Apps Settings
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Screen Menu > Smart Features > Apps Settings
Configure the apps installed on your TV.
Auto Ticker
Configure selected tickers to display automatically when the TV is turned on. A ticker is a service
that displays stock values, news, and weather updates on the screen in real-time. Enabling the Ticker
service brings you up-to-the-minute information while you watch TV. From the Auto Ticker list, select
the applications to run. If a selected application has not been installed on your TV, you will need to
install it first.
Push Notification Settings
Enable/disable push notifications from applications. Push notifications are displayed on the screen as
you watch TV. You can then select these notifications to get more information.
Channel-Bound Apps
Channel-Bound Apps can be used when watching a channel that supports applications for the current
program's data services.
Properties
You can view the Apps version, the TV's serial number, and the Netflix ESN. In addition, you can check
the TV's total and available memory capacity.
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On TV
"
The displayed image may differ depending on the model.
This function is only available on U.S.A. and Canada.
While you watch TV, a list of recommended programs on other channels appears on the screen.
You can use this list to change the channel and find out more information about the recommended
programs including how much time is left until they air.
Branded content is only available on models for sale in the U.S.A.
"
Certain features within SMART Hub require internet access and may not be available based on service
provider, language, dialect and region.
"
On TV's program and channel information recommendations may differ from actual information depending
on service providers and broadcasts.
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On TV Settings
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Screen Menu > Smart Features > On TV Settings
Customize the On TV screen.
On TV Setup
Set a broadcast media type and TV stations for the On TV screen, following the on-screen
instructions.
Recommendation Notice
With this enabled, when one of popular TV programs that the user has often watched is currently on
the air, the TV notifies the user.
Auto Start
You can configure On TV to automatically launch when the TV is turned on.
Recommendation Method
Determine whether to display upcoming TV programs by user preference or general popularity.
Adult Contents Block
With this enabled, adult TV programs are not listed on the On TV screen.
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Watching an On-Air Recommended Program
Select a program from the right side of the screen. This changes the channel to the selected program.
Scheduled Recommended Program Info
The following list displays the information and viewing times of recommended programs that have not
yet aired. Select a program from the list to see more information about the program and to access the
following options:
Jump to Channel: Jump to the selected program's channel.
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Timer: Set up a Schedule Viewing.
Related Contents: Displays the related contents list of the selected program. Select a desired
contents in the list. User can view the information screen of the selected contents.
Share: Like/dislike the selected program or share information about the selected program via an
●
SNS.
Activating the Guide
Select Guide at the bottom of the screen to launch the Guide. For more information, refer to "Guide".
Program Recommendations by Time
Select Timeline View at the bottom of the screen to display program recommendations for different
times of the day.
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Movies & TV Shows
"
The displayed image may differ depending on the model.
This function is not supported depending on the region.
Movies & TV Shows recommends you Movies and TV Shows video on demand content. This
aggregates multiple local VOD content local to help you browse and watch all you want in one place.
Open Smart Hub and move to Movies & TV Shows. You can have recommendations and purchase
VOD on TV. Enjoy Premium VOD on TV simply.
This service or some of functions of it may be not available in some countries or region.
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Buying Movies
To browse movies and TV shows, select one of the following on the bottom of the screen.
Favorites: View the user’s preferred movies and TV shows.
Featured: View the most outstanding movies and TV shows.
Movies: View the latest movies.
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TV Shows: View the latest TV shows.
Playing Movies
Select Purchased at the lower-right corner of the screen. Select one of purchased movies and TV
shows to play it.
Parental Control
Screen Menu > Smart Features > VOD Rating Lock
Lock movies and TV shows rated a certain class or higher to prevent children from watching them.
Open the Smart Features menu, choose VOD Rating Lock, and enter the passcode.
Turn on VOD Rating Lock and set any necessary options.
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Photos, Videos & Music
"
"
The displayed image may differ depending on the model.
On the Photos, Videos & Music screen, the Enjoyed Content panel only shows recently-played media files
from either removable storage devices connected to the TV via USB, or DLNA-enabled devices connected to
the TV via network.
Enjoy photo, video and music files from an external storage device directly on your TV. Back up
important files before connecting an external storage device to the TV. Samsung will not be held
responsible for damaged or lost files.
Restrictions
Supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass
storage devices. Types of MSC devices include external hard drives, flash card readers, and
digital cameras. (USB hubs are not supported.) these kinds of devices must be connected directly
to the TV's USB port. The TV may not be able to recognize the USB device or read the files on
the device if it is connected to the TV via a USB extension cable. Do not disconnect the USB
device while transferring files.
●
When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an
external hard drive with its own power adapter.
●
Certain digital cameras and audio devices may not be compatible with the TV.
●
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If there are multiple USB devices connected to the TV, the TV might not be able to recognize
some or all the devices. USB devices that use high-power input (500mA or 5V) may not be
supported.
Supported file systems are FAT, exFAT, and NTFS.
●
●
Sorting the files in Folder view mode can display up to 1,000 files per folder. If the USB device
contains more than 8,000 files and folders, however, some files and folders might not be
accessible.
PTP connection mode is fully available only with digital cameras. When connecting a smartphone
or tablet to the TV using PTP mode, it may not be recognized.
●
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Supported File Formats
This TV is capable of playing back the following types of files. For more information, refer to the
Photos: .bmp, .jpg, .mpo, .png
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Music: .aac, .flac, .m4a, .mpa, .mp3, .ogg, .wma
Video: .3gp, .avi, .asf, .flv, .m2ts, .mkv, .mov, .mp4, .mpg, .mts, .svi, .ts, .tp, .trp, .vob, .vro,
.webm, .wmv
Subtitles: .ass, .psb, .smi, .srt, .ssa, .sub, .ttxt, .txt
●
With .avi, .mkv, and .mp4 files, the TV supports embedded subtitles.
"
Certain files, depending on how they were encoded, may not play on the TV.
USB Device Connection
Plug the USB device into the TV's USB port. Play back stored media files as follows:
Connecting a USB device while the TV is turned on displays a popup window. Select the type of
media you want to play.
●
●
●
Move to Photos, Videos & Music at the top of the Smart Hub screen. Select the type of media
you want to play and then the USB device that contains the files.
Select the USB device from the Source screen. A popup window appears. Select the type of
media you want to play.
USB Device Removal
Press the SOURCE button to access the Source screen. Select the USB device you want to remove
and then select Tools at the top of the screen. Select Remove USB from the list to safely remove the
selected USB device.
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Playing all the Content on a Storage Device
Select the All Content on the Photos, Videos & Music screen, you can play all the content saved on a
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storage device regardless of the type of content (videos, photos, music).
Clearing the Recent Playlist
Screen Menu > Smart Features > Remove viewing history > Photos, Videos & Music
The Photos, Videos & Music screen displays thumbnails of recently-played media files. Selecting a
thumbnail plays the media file.
Using Networked External Storage Devices
This TV can directly display media files from web storage devices and computers and DLNA-enabled
devices connected to the TV over a network. To display the media files on an external storage
device, the device must support DLNA and be connected to the same network as the TV. For more
information, refer to the manual of the external storage device.
For example, you can display the media files on your Smartphone or web storage in the following
ways:
Send a media playback request to the TV from a Smartphone or computer.
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●
Establish a link between the TV and a computer/Smartphone/web storage and play the media
files.
Use a Smartphone to send a request to the TV to play the media files stored on a computer or
use a computer to request playing the media files stored on a Smartphone.
●
Log into your Samsung account and play the media files stored on your web storage.
●
"
Certain media files stored on a networked external storage device may not play on the TV, depending on
their resolution and format. In addition, certain functions may not be available.
"
Certain files may not play smoothly. If this is the case, use a USB storage device.
Move to Photos, Videos & Music at the top of the Smart Hub screen. Select the media type and then
the device where the media file is located. The folder and file list of the selected external storage
device are shown.
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Allowing DLNA Device Connections
Screen Menu > Network > AllShare Settings > Content Sharing
Select Content Sharing, and a list of devices connected to the same network as the TV appears. Select
a device to connect it to the TV. Select a device to allow it to connect to the TV. You can only play
media files from devices that have been allowed to connect to the TV. This function is available for all
DLNA DMC devices. Alternatively, you can send a media playback request from an external device that
has not yet been allowed to connect to the TV and then accept the connection when prompted.
AllShare
AllShare makes it easy to retrieve and enjoy media files from computers and DLNA-enabled devices.
However, computers need to be installed with AllShare PC and mobile devices need to support
AllShare. For more information, visit the Samsung Content & Service portal (http://link.samsung.com).
"
You may experience compatibility issues when attempting to play media files via a third-party DLNA server.
Exporting Contents
From the Options list located at the top of the screen, select Send. Select all the contents files you
wish to export and then select Send. This exports the selected files to a different storage device.
Possible file export pairings are as follows:
Source Device
Target Device
USB Device
Camera
DLNA Device, SugarSync, Dropbox, Mobile Device
DLNA Device
USB Device
USB Device
USB Device
DLNA Device
SugarSync, Dropbox
Mobile Device
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Videos
Select the video file from the list or select button on the virtual remote panel to play video. Use the
∂
Smart Touch Control or the on-screen buttons to control the video playback. Press the touch pad to
display the screen control buttons and then RETURN to hide them. To stop playing the file, select the
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or RETURN button on the virtual remote panel.
∫
Changing the view mode
On the file list screen, select View on the top right of the screen and choose a category. The file list is
sorted by the chosen category.
Playlist Creation
From the Options list at the top of the screen, select Play Selected, specify all the video files you wish
to play, and then select Play. This creates a playlist. This creates a playlist. If the list is displayed in
Folder view mode, only the files contained in the current folder can be selected. To select files from
other folders, change the view mode.
Opening a Different File
Select the
Select the
/
on-screen button.
●
●
€ ‚
on-screen button and then Search Titles.
Video Scanning
Drag left/right on the touch pad. Scan 10 seconds backward or forward.
●
●
Select the / button on the virtual remote panel. This changes the playback speed by up to
† …
300%. To restore normal playback speed, select button. Alternatively, select the
button while
∂
…
paused to reduce the playback speed (1/8, 1/4, 1/2). Slow playback doesn't support audio and is
available in the forward direction only.
Select the button on the virtual remote panel to pause the screen and then select the button
∑
to scan through the paused video in 1-frame increments. Audio is not supported while the video
is paused.
●
●
∑
Select the Search on-screen button and then select the Search Scene. This will take you to a
scene in the video. If the index information is damaged or unsupported, user will not be able to
use the Search Scene function.
Select the Search on-screen button and then select the Search Time bar. This will take you to a
●
●
time frame in the video.
Select the
on-screen button. This plays the video from the beginning.
€
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Show Subtitles
If the external storage device contains a subtitle file with the same name as the video file being
played, you can choose to display subtitles on the screen. Select the Settings on-screen button and
then select Subtitle Settings to show subtitles.
If the subtitles appear corrupted, try changing the encoding setting. If the subtitles do not match the
video, adjust the sync.
If the subtitles are too small, increase the font size.
Additional Video Playback Settings
Repeat: Select the Repeat Mode on-screen button. This changes the repeat mode. Repeat One
●
repeats the current file only, whereas Repeat All repeats all files contained in the folder.
Picture Size: Select the Picture Size on-screen button and then select the picture size.
Rotate: Select the Rotate on-screen button to rotate the current video 90 degrees clockwise.
Receiver: Select the Receiver on-screen button and then power on the receiver.
●
●
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●
Picture Mode: Select the Settings on-screen button and then select Picture Mode. Select a
picture mode.
Sound Mode: Select the Settings on-screen button and then select Sound Mode. Select a sound
●
●
mode.
Audio Language: Select the Settings on-screen button and then select Audio Language. Select
an audio language. However, this option is only available with streaming videos that support
multiple audio formats.
Information: Select the Settings on-screen button and then select Information to view detailed
●
information about the current video.
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Music
Select the music file from the list or press the button on the virtual remote panel to play music. To
∂
exit, select button on the virtual remote panel or press the RETURN button.
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∫
Changing the view mode
On the file list screen, select View on the top right of the screen and choose a category. The file list is
sorted by the chosen category.
Playlist Creation
From the Options list at the top of the screen, select Play Selected, specify all the music files you
want to play, and then select Play.
This creates a playlist. If the list is displayed in Folder view mode, only the files contained in the
current folder can be selected. To select files from other folders, change the view mode.
Music Scanning
Select the / button on the virtual remote panel. Scan 10 seconds backward or forward.
† …
●
●
Select the button on the virtual remote panel. This pauses the currently playing music file.
∑
Opening a Different File
Select the
/
on-screen button.
●
●
€ ‚
Select a file from the playlist.
Additional Music Playback Settings
Repeat: Select the Repeat on-screen button. This changes the repeat mode. One Song repeats
●
the current file only, whereas All repeats all files contained in the playlist.
Shuffle: Select the Shuffle on-screen button. Choose between normal and random play.
Receiver: Select the Receiver on-screen button and then power on the receiver.
Sound Mode: Select the Sound Mode on-screen button. Select a sound mode.
●
●
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●
Information: Select the virtual remote panel's INFO button from the playlist to view detailed
information about the selected file.
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Photos
Select a photo from the list to display it on the screen. Press the touch pad to display the screen
control buttons. Press the RETURN to hide them. To exit, select the button on the virtual remote
∫
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panel or Press the RETURN button.
Changing the view mode
On the file list screen, select View on the top right of the screen and choose a category. The file list is
sorted by the chosen category.
Slide Show
From the Options list located at the top of the screen, select Slide Show. You can view all photos
●
in the list as a slideshow.
Press from the list.
∂
●
●
Press or select the Start Slide Show on-screen button to begin the slideshow.
∂
Slide Show Settings
Speed: Select the / button on the virtual remote panel or select the Slideshow Settings on-
† …
screen button and then select Speed.
●
Effect: Select the Slideshow Settings on-screen button and then select Effects.
●
Playlist Creation
From the Options list at the top of the screen, select Play Selected. specify all the photos you want to
play, and then select Play. This creates a playlist. If the list is displayed in Folder view mode, only the
files contained in the current folder can be selected. To select files from other folders, change the view
mode.
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Opening a Different File
Drag left/right on the touch pad.
●
●
Select the Previous / Next on-screen button.
Background Music
Enable music to play in the background during a slide show. However, all music files must be located
on the same storage device.
Select the Background Music on-screen button while a photo is displayed on the screen or a slide
show is in progress. Select the music files you want to listen to and then Play. To play the files in a
random order, select Shuffle.
Mini Player
When viewing photos with background music, you can control the music.
Select Background Music from among the on-screen control buttons and select Mini Player.
You can pause playback or skip to the previous or next song.
Additional Photo Playback Settings
Zoom: Select the Zoom on-screen button. Zoom in by up to a factor of 4.
●
●
●
●
Rotate: Select the Rotate on-screen button. This rotates the current photo 90 degrees clockwise.
Receiver: Select the Receiver on-screen button and then power on the receiver.
Picture Mode: Select the Settings on-screen button and then select Picture Mode. Select a
picture mode.
Sound Mode: Select the Settings on-screen button and then select Sound Mode. Select a sound
●
●
mode. However, this option is not available while background music is playing.
Information: Select the Settings on-screen button and then select Information to view detailed
information about the current video.
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Anynet+ (HDMI-CEC)
This SMART TV is enabled with Anynet+ (HDMI-CEC), a feature that makes it possible to control
Samsung external devices connected to the TV with ease. With Anynet+ (HDMI-CEC), you can use the
TV remote panel to operate all compatible Samsung devices that are connected to the TV. However,
Anynet+ (HDMI-CEC) only works with the remote panel and not with the panel keys.
"
Use the TV's remote panel to operate third-party cable boxes, Blu-ray players, and home theaters connected
to the TV. For more information, refer to "Universal Remote Setup".
Precautions
This feature does not support other manufacturer's products.
●
●
Anynet+ devices must be connected to the TV using an HDMI cable. Some HDMI cables may not
support Anynet+ (HDMI-CEC). In this case, you will need to replace the HDMI cable.
The TV remote panel may not function under certain circumstances. In this case, select the
Anynet+ device again.
●
●
●
Anynet+ (HDMI-CEC) only works with external devices that support Anynet+ (HDMI-CEC) and
only when those devices are either in standby mode or turned on.
Anynet+ (HDMI-CEC) can control up to 12 compatible external devices (up to 3 of the same type).
With home theater systems, however, the number of systems that can be controlled is limited to
one.
A home theater system that has been connected to the TV using an HDMI cable and an optical
cable supports 2-channel audio only. However, the home theater is capable of supporting
5.1-channel audio from digital broadcasts.
●
●
To listen to 5.1-channel audio from an external device, connect the device to the TV via an HDMI
cable and the device's digital audio output connector directly to the home theater system.
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Anynet+ (HDMI-CEC) Setup
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Screen Menu > System > Anynet+ (HDMI-CEC)
Enable/disable Anynet+ (HDMI-CEC).
Anynet+ (HDMI-CEC): Enables/disables Anynet+ (HDMI-CEC). Disabling this turns off all
●
●
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Anynet+-related features.
Auto Turn Off: Turns off external devices when the TV is turned off. Some devices do not support
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this option.
Using the Anynet+ (HDMI-CEC)
You can operate external devices using just the TV remote panel.
Switching between Anynet+ Devices
Select the virtual remote panel's TOOLS button to display the list. Select Anynet+ (HDMI-CEC)
11
from the list. A device selection screen will appear.
Select a device and wait for the switch to take place. This process may take up to 2 minutes to
21
complete and cannot be cancelled when started.
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Anynet+ (HDMI-CEC) Device Menu
Once the TV has switched over to the selected device, you can access the device's menu using the
TV's remote control. Select the virtual remote panel's TOOLS button to display the list.
"
The items displayed by Tools may vary, depending on the external device.
Anynet+ (HDMI-CEC): A list appears showing Anynet+ compatible ones of external devices
connected to the TV. Either choose View TV to close the current Anynet+ and watch TV, or
choose an external device to switch to the device.
●
(Connected Device) MENU: Display the menu of the connected device. If the target device is a
●
●
DVD player, the DVD menu is shown.
(Connected Device) Tools: Display a list of frequently-used functions that are available for the
device. If the target device is a DVD player, the DVD playback menu is shown. Some external
devices may not support this option.
(Connected Device) Title Menu: Display the connected device's title menu. If the target device is
●
a DVD player, the DVD title menu is shown. Some external devices may not support this option.
ARC
ARC enables digital sound to be output using just an HDMI cable. However, ARC is only available with
AV receivers that support ARC.
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Sharing Mobile Device Screens on the TV
This TV is capable of displaying mobile device screens. You can use the following features to enjoy
video, photo, and music files from mobile devices directly on your TV.
Use an MHL cable to display a mobile device's screen on the TV.
●
MHL
This Smart TV supports MHL (Mobile High-definition Link) via an MHL cable. Connect an MHL cable to
the mobile device and the TV. However, MHL is only available through the TV's HDMI (MHL) port and
only when used in conjunction with an MHL-enabled mobile device.
This feature is only available with MHL-certified mobile devices. To find out if your mobile device is
certified, visit its manufacturer's website. You can also view a list of MHL-certified devices on the
official MHL website (http://www.mhlconsortium.org).
MHL USE
Connect an MHL cable to the mobile device and the TV. Press the SOURCE button and then select the
MHL connector to display the mobile device's screen on the TV. The following remote panel functions
will also be available:
Touch pad (Menu navigation / Select),
menu)
(REW),
(FF), (Play), (Pause), (Stop),
∫
(Previous
●
†
…
∂
∑
e
"
When your device is connected with an MHL cable, it charges even when the TV is in Standby mode.
Restrictions
MHL has several requirements:
If you are using an HDMI adapter, the TV recognizes the signal as an HDMI signal and may
respond differently than it would to an MHL-to-HDMI cable connection.
●
Upgrade the software to the latest version.
●
●
This product is officially MHL-certified. If users encounter any problem when using the MHL
function, they must contact the manufacturer of the device.
Some mobile devices may not have sufficient specifications or features to support MHL.
●
●
Because the TV screen is wider than most mobile device screens, the picture quality may appear
lower on the TV.
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Support
Support
Remote Management
e-Manual (Troubleshooting)
Self Diagnosis
Software Update
Use Mode
Home Use
Contact Samsung
"
The displayed image may differ depending on the model.
The TV has several built-in systems designed for user and TV system support.
Remote Management
Try Now
Screen Menu > Support > Remote Management
If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose
your TV remotely. You will need to read and agree to the service agreement before using this feature.
A Samsung Electronics technician will then diagnose, repair, and update your TV remotely. However,
these features are only available when your TV is connected to the Internet.
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What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
Diagnose your TV
●
●
●
●
Adjust the TV settings for you
Perform a factory reset your TV
Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
Call Samsung Contact Center and
ask for remote support.
Open the menu on your TV and go
to the Support section.
Select Remote Management and
Provide the Pin# to the agent.
The agent will then access your TV.
That's it!
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e-Manual
Screen Menu > Support > e-Manual (Troubleshooting)
This TV features a built-in electronic user manual. For details on how to use the e-Manual, See
Self Diagnosis
Try Now
Screen Menu > Support > Self Diagnosis
Your TV is capable of diagnosing itself for picture-, sound-, and signal-related issues. The self-
diagnosis function consists of the following options:
Picture Test
●
●
●
●
●
Sound Test
Voice & Motion Control Environment Check
Signal Information
Reset
Picture Test
Try Now
Screen Menu > Support > Self Diagnosis > Picture Test
The Picture Test displays a high definition picture to examine it for flaws or faults.
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Center for assistance. If the test picture is displayed properly, there may be a problem
with the external device. Please check the connections. If the problem persists, check the signal
strength or refer to the external device’s user manual.
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Sound Test
Try Now
Screen Menu > Support > Self Diagnosis > Sound Test
Use the built-in melody to check for sound problems.
If no melody is played by the TV’s speakers, make sure Speaker Select is set to TV Speaker and then
try again. If the problem persists, there may be a problem with the TV. Contact Samsung’s Call Center
for assistance. If the melody is played, there may be a problem with the external device. Please check
the connections. If the problem persists, refer to the external device’s user manual.
Signal Information
Try Now
Screen Menu > Support > Self Diagnosis > Signal Information
The signal Information displays the digital channel signal information and strength. Users can then
adjust the antenna to increase the signal strength and receive HD channels. This option is only
available for digital channels.
Reset
Try Now
Screen Menu > Support > Self Diagnosis > Reset
This resets all settings to the factory default settings except for the network settings. Select Reset,
enter the PIN code when requested, and then select Yes. All settings are then reset. The TV turns off
and on again automatically and then displays the Setup screen. For more information on resetting the
TV, refer to the user manual that came with the TV.
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Updating the Software
Try Now
Screen Menu > Support > Software Update
Check your TV's software version and upgrade it if necessary.
DO NOT turn off the TV’s power until the upgrade is complete. The TV will turn off and on
[
automatically after completing the software upgrade. All video and audio settings return to the
default settings after a software upgrade.
Update now
Try Now
Screen Menu > Support > Software Update > Update now
An online upgrade downloads and installs the upgrade software directly from the Internet. Configure
the TV to connect to a network and make sure it can access the Internet.
Manual Update
Download the latest update file from the Samsung website. Decompress the file and copy it into the
root directory of a flash drive. Insert the flash drive one of the TV’s USB ports to install the update.
Auto Update
Try Now
Screen Menu > Support > Software Update > Auto Update
This option upgrades the TV while it is in Standby Mode. In Standby Mode, the TV appears to be
turned off but still has access to the Internet. This allows the TV to upgrade itself automatically
while it is not in use. Because the TV’s internal processes are operating, the screen may emit a faint
glow, and this may continue for more than 1 hour until the software download is complete. Check the
network configuration and internet connectivity and then enable this option.
Standby Mode Upgrade Settings
Specify when you want the upgrade to take place. This TV can be set to periodically check and install
updates.
Usage Mode
Try Now
Screen Menu > Support > Use Mode
Select the TV's usage mode. If your TV has been unintentionally set to Store Demo, you can change
the mode with this option. Store Demo should be used in retail environments only.
Support Info
Try Now
Screen Menu > Support > Contact Samsung
Check the information below if your TV is not working properly or you need information on upgrading
the software. The section below contains useful information about the product and instruction on
obtaining the latest software.
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Display Resolution
Connect a computer to the TV and then configure the computer's resolution by referencing the table
below. The optimal resolution is 1920 x 1080 @ 60Hz. Choosing an output signal not included in the
table can result in a blank screen or just the power indicator being turned on. Refer to the user manual
of the graphics card and configure the resolution as indicated below.
IBM
Horizontal
Frequency
Vertical
Frequency
Polarity
Resolution
Clock Frequency
(MHz)
Standard
Frequency
(Horizontal /
Vertical)
(Dots x Lines)
(KHz)
(Hz)
720 x 400
70Hz
31.469
70.087
28.322
-/+
MAC
Horizontal
Frequency
Vertical
Frequency
Polarity
Resolution
Clock Frequency
(MHz)
Standard
Frequency
(Horizontal /
Vertical)
(Dots x Lines)
(KHz)
(Hz)
640 x 480
832 x 624
1152 x 870
67Hz
35.000
66.667
30.240
57.284
100.000
-/-
75Hz
75Hz
49.726
68.681
74.551
75.062
-/-
-/-
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VESA DMT
Horizontal
Frequency
Vertical
Frequency
Polarity
Resolution
Clock Frequency
(MHz)
Standard
Frequency
(Horizontal /
Vertical)
(Dots x Lines)
(KHz)
(Hz)
640 x 480
640 x 480
640 x 480
800 x 600
800 x 600
800 x 600
1024 x 768
1024 x 768
1024 x 768
1152 x 864
1280 x 720
1280 x 800
1280 x 1024
1280 x 1024
1366 x 768
1440 x 900
1600 x 900RB
1680 x 1050
1920 x 1080
60Hz
31.469
59.940
25.175
31.500
31.500
40.000
50.000
49.500
65.000
75.000
78.750
108.000
74.250
83.500
108.000
135.000
85.500
106.500
108.000
146.250
148.500
-/-
72Hz
75Hz
60Hz
72Hz
75Hz
60Hz
70Hz
75Hz
75Hz
60Hz
60Hz
60Hz
75Hz
60Hz
60Hz
60Hz
60Hz
60Hz
37.861
37.500
37.879
48.077
46.875
48.363
56.476
60.023
67.500
45.000
49.702
63.981
79.976
47.712
55.935
60.000
65.290
67.500
72.809
75.000
60.317
72.188
75.000
60.004
70.069
75.029
75.000
60.000
59.810
60.020
75.025
59.790
59.887
60.000
59.954
60.000
-/-
-/-
+/+
+/+
+/+
-/-
-/-
+/+
+/+
+/+
-/+
+/+
+/+
+/+
-/+
+/+
-/+
+/+
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Picture Size and Input Signal
Input Signal
Picture Size
ATV, AV
16:9, Zoom1, Zoom2, 4:3
Component (480i, 480p)
DTV (720p)
16:9, Zoom1, Zoom2, 4:3
16:9, Wide Fit, 4:3, Smart View 2
16:9, Wide Fit, 4:3, Screen Fit, Smart View 2
16:9, Wide Fit, 4:3
DTV (1080i, 1080p)
Component (720p)
Component (1080i, 1080p)
16:9, Wide Fit, 4:3, Screen Fit
16:9, Wide Fit, 4:3, Screen Fit, Smart View 1 (for LED TV), Smart View 2
(for LED TV)
HDMI (720p, 1080i, 1080p)
The Picture Size setting is applied to the current source and the applied Picture Size will remain in
effect the next time the source is selected.
Supported 3D Resolutions
These specifications apply to a display ratio of 16:9 only.
HDMI
3D Format: L/R, T/B
Resolution
Frequency (Hz)
1280 x 720p
1920 x 1080i
1920 x 1080p
59.94 / 60
59.94 / 60
23.98 / 24 / 29.97 / 30 / 59.94 / 60
3D Format: Frame Packing
Resolution
Frequency (Hz)
1280 x 720p
59.94 / 60
1920 x 1080i
1920 x 1080p
59.94 / 60
23.98 / 24 / 29.97 / 30
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Component
Resolution
Frequency (Hz)
1280 x 720p
1920 x 1080i
1920 x 1080p
59.94 / 60
59.94 / 60
23.98 / 24 / 29.97 / 30 / 59.94 / 60
Digital Channel
Resolution
Frequency (Hz)
1280 x 720p
1920 x 1080i
59.94 / 60
59.94 / 60
Videos/Photos
Computer via HDMI
The optimal resolution for using the computer display is 1920 x 1080.
Only LED TVs can convert a 2D computer display into 3D.
If the resolution is not set properly, 3D display and full-screen display may not be available.
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Subtitle and Media Contents file formats, and Codec
Subtitle
External
Name
File Extension
MPEG-4 Timed text
SAMI
.ttxt
.smi
SubRip
.srt
SubViewer
.sub
Micro DVD
SubStation Alpha
.sub or .txt
.ssa
Advanced SubStation Alpha
Powerdivx
.ass
.psb
Internal
Name
Container
Xsub
AVI
SubStation Alpha
Advanced SubStation Alpha
SubRip
MKV
MKV
MKV
MP4
MPEG-4 Timed text
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Supported image resolutions
File Extension
Type
Resolution
*.jpg
JPEG
*.jpeg
15360x8640
*.png
*.bmp
*.mpo
PNG
BMP
MPO
4096x4096
4096x4096
15360x8640
Supported music file formats
File Extension
Type
MPEG
Codec
Comments
*.mp3
MPEG1 Audio Layer 3
AAC
*.m4a
*.mpa
*.aac
MPEG4
*.flac
*.ogg
FLAC
OGG
FLAC
Supports up to 2 channel
Vorbis
Supports up to 2 channel
WMA 10 Pro supports up to 5.1 channel. WMA
lossless audio is not supported. Supports up to
M2 profile
*.wma
*.wav
WMA
WMA
wav
midi
ape
wav
midi
ape
*.mid
*.midi
type 0, type 1 are supported.
*.ape
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Video Codec
File
Extension
Frame rate
(fps)
Bit rate
(Mbps)
Container
Video Codec
Divx 3.11 / 4 / 5 / 6
MPEG4 SP/ASP
Resolution
Audio Codec
*.avi
*.mkv
*.asf
*.wmv
AVI
AC3
H.264 BP/MP/HP
Motion JPEG
*.mp4
*.3gp
MKV
ASF
LPCM
1920x1080
ADPCM(IMA, MS)
*.vro
MP4
3GP
(WMV v7,v8,
AAC
*.mpg
HE-AAC
MSMPEG4 v3:
1280x720)
Microsoft MPEG-4 v3
6~30
30
*.mpeg
*.ts
MOV
FLV
WMA
DD+
Window Media Video
v7,v8,v9
*.tp
VRO
TS
MPEG(MP3)
*.trp
MPEG2
MPEG1
VP6
*.mov
*.flv
SVAF
*.vob
*.svi
640x480
4
*.m2ts
MVC
VP8
24/25/30
6~30
60
20
*.webm
WebM
1920x1080
Vorbis
Other Restrictions
Codecs may not function properly if there is a problem with the content data.
Video content does not play or does not play correctly if there is an error in the content or container.
Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility
ratings.
If the Index Table is wrong, the Seek (Jump) function does not work.
When playing video over a network connection, the video may not play smoothly because of data
transmission speeds.
Some USB/digital camera devices may not be compatible with the player.
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Video Decoders
Supports up to H.264, Level 4.1 (does not support FMO/ASO/RS)
●
●
●
VC1 AP L4 is not supported.
All video codecs excluding WMV v7, v8, MSMPEG4 v3, MVC, and VP6:
Below 1280 x 720: 60 frame max
Above 1280 x 720: 30 frame max
GMC 2 over is not supported.
●
●
●
Supports SVAF top/bottom and left/right only.
Supports Blu-ray/DVD MVC specs only.
Audio Decoders
WMA 10 Pro supports up to 5.1 channels. Supports up to M2 profile.
●
●
●
●
●
WMA lossless audio is not supported.
QCELP, AMR NB / WB is not supported.
Vorbis is supported for up to 2 channels.
DD+ is supported for up to 5.1 channels.
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3D Precautions
Viewing guidelines
In 3D view mode, the screen may flicker under florescent lighting (50Hz ~ 60Hz) or three-wave
lighting.
●
●
"
In this case, it is advisable to turn off the lighting or adjust it to a low level.
When switching the picture mode from 3D view, the 3D view mode turns off, and the 3D Glasses
fail to operate, resulting in the display not operating properly.
"
Then, the 3D glasses turn off.
If you lie on your side while watching TV with the 3D glasses, the picture may look darker or
may not be visible.
●
●
If the 3D glasses are defective or damaged, they cannot be repaired and should be exchanged for
a new pair. The repair service is free of charge within the warranty period, which, however, does
not cover damage from the user's fault.
The actual 3D effect may be experienced differently depending on the viewer. The 3D effect may
not be experienced by a person who has a great difference of vision in the left and right eyes.
●
●
In 3D view mode, it is advisable to watch TV within the recommended distance.
"
"
The 3D function of the glasses may not work properly if you are out of the recommended distance for
about 3 seconds.
If you stay out of the recommended range, the 3D glasses lose the wireless communications with the
TV, and then the display turns off in few seconds before the glasses turn off.
The 3D glasses may not work properly if there are any nearby active 3D devices or electronic or
wireless communication devices (for example, a device that uses the 2.4GHz or 5GHz frequency
range such as a microwave or AP). In this case, move the devices away from the 3D glasses.
●
The 3D Glasses may not work properly near metal objects or in an electromagnetic field. In this
case, move the metal objects or the electromagnetic device away from the 3D glasses.
●
●
●
●
●
●
The vividness of the image may be deteriorated if you watch TV in a location that is exposed to
direct sunlight or illumination.
The temples of the 3D glasses are unfolded. Do not attempt to fold the temples with excessive
force. This may damage the 3D glasses.
If you lie on your side while watching TV with the 3D glasses, the picture may look darker or
may not be visible.
If watching 3D content for an extended time without averting your eyes elsewhere, the 3D glasses
may turn off automatically. (for SSG-3570 models only)
Take off the 3D glasses and put them on again if it does not work in 3D view mode in the first
place. (for SSG-3570 models only)
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CAUTION!
IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3D IMAGES. READ THE FOLLOWING
CAUTIONS BEFORE YOU OR YOUR CHILD USE THE 3D FUNCTION.
Adults should frequently check on children who are using the 3D function. If there are any
complaints of tired eyes, headaches, dizziness or nausea, stop the child from viewing the 3D TV
and ensure that they rest.
●
Do not use the 3D glasses for any purpose other than the intended purpose, such as general
eyeglasses, sunglasses, protective goggles.
●
●
Some viewers may experience discomfort such as dizziness, nausea and headaches while viewing
3D TV. If you experience any of these symptoms, stop watching the 3D content, remove the 3D
glasses, and take a rest.
An extended period of watching TV in 3D view mode may cause eye fatigue. In this case, stop
watching the 3D content immediately, take off the 3D glasses and allow your eyes to rest.
●
●
Do not use the 3D function or the 3D glasses while walking or moving around. Wearing the 3D
glasses while moving around may result in injury due to running into objects, tripping and/or
falling.
If you sleep with the 3D glasses on, the temples on the glasses may become broken.
●
●
The temples of the 3D glasses are unfolded. Do not attempt to fold the temples with excessive
force. Folding the temples with excessive force may damage the 3D glasses.
Do not shake your 3D glasses repeatedly. Shaking the glasses will power them on and can cause
the battery to discharge faster than it should. (for SSG-3570 models only)
●
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SAFETY PRECAUTIONS
The following safety instructions are to ensure your personal safety and prevent property damage.
Please read them to ensure the proper use of the product.
Do not place the product in a location exposed to direct sunlight, heat, fire, or water. Exposure
may result in a product malfunction or fire.
●
●
●
Do not apply force to the lenses of the 3D glasses. Do not drop or bend the product. Applying
force, dropping, or bending may result in a product malfunction.
Keep components of the 3D glasses out of reach of children, and especially ensure children do
not swallow one of the components. If your child swallowed a component, consult your doctor
immediately.
When cleaning the product, do not spray water or cleaner directly onto the surface of the product.
Spraying water or cleaner directly onto the glasses may result in fire or electric shock, damage to
the product's surface, or cause the indicator labels on the product's surface to come loose.
●
●
Do not apply chemicals containing alcohol, solvent, or surfactant such as wax, benzene, thinner,
pesticide, air freshener, lubricant, or cleaner to the product. These chemicals may cause the
product's exterior to be discolored or cracked, or labels or instructions to be removed. Use only
a soft cloth such as superfine fibers or cotton flannels for cleaning the product as the surface or
the lenses easily cracks. Because the product can be easily scratched with foreign substances,
make sure to dust off the cloth before using.
Do not sleep while wearing the 3D glasses. Wearing the 3D glasses while sleeping may damage
them.
●
●
●
Do not disassemble, repair, or modify the 3D glasses by yourself. Do not use a product that is
damaged.
Take care that you do not injure your eyes with the edges of the frame of the 3D glasses when
wearing them.
Put the 3D glasses on and take them off with both hands.
●
●
Use only approved batteries, and make sure to insert the batteries in the correct polarities. If
the batteries are replaced in the wrong polarities, the batteries may implode or leak its internal
chemicals, which may cause fire, inflict injury on users, or contaminate (damage) its environment.
(for SSG-5100 models only)
Keep the removed batteries out of childrens' reach to prevent children from swallowing them. If
they swallow them, consult with a doctor immediately. (for SSG-5100 models only)
●
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Licenses
DivX Certified® to play DivX® video up to HD 1080p, including premium content.
DivX®, DivX Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used
under license.
ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This
is an official DivX Certified® device that plays DivX video. Visit divx.com for more information and software
tools to convert your files into DivX videos.
ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in order to play purchased
DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your
device setup menu. Go to vod.divx.com for more information on how to complete your registration.
Covered by one or more of the following U.S. patents: 7,295,673; 7,460,668; 7,515,710; 7,519,274
Manufactured under a license from U.S. Patent No’s: 5,956,674, 5,974,380, 5,978,762, 6,487,535, 6,226,616,
7,212,872, 7,003,467, 7,272,567, 7,668,723, 7,392,195, 7,930,184, 7,333,929 and 7,548,853. DTS, the Symbol,
and DTS and the Symbol together are registered trademarks & DTS Premium Sound | 5.1 is a trademark of DTS,
Inc. 2012 DTS, Inc. All Rights Reserved.
©
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
Open Source License Notice
In the case of using open source software, Open Source Licenses are available on the product menu.
Open Source License Notice is written only English.
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If the TV appears to have a problem, first review this list of possible problems and solutions. If none of
the troubleshooting tips apply, visit www.samsung.com/support or contact Samsung Customer Service.
Screen
If there is a problem with the screen, run Picture Test (Support > Self Diagnosis > Picture Test) to
diagnose the issue. If the test fails to identify a problem, there may be a problem with an external
device or the signal strength.
There is something
Try this!
wrong with the TV.
If your Samsung Television is flickering or dimming sporadically, you may need
to disable some of the energy efficiency features. Disable Energy Saving (System
> Eco Solution > Eco Sensor) and/or Energy Saving (System > Eco Solution >
Energy Saving) and check again.
Flickering and Dimming
If you find that the color on your Samsung television screen is not correct or the
black and white colors are off, run Self Diagnosis (Support > Self Diagnosis >
Picture Test).
Component
Connections/Screen
Color
If the test results are negative, check the following:
Are the TV's video input connectors connected to the correct external device video
output connectors?
Check other connections as well. If the TV is connected to an external device via a
component cable, check that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
If you find that the colors on your Samsung TV are correct but just a little too dark
or bright, try adjusting the following settings first.
Screen Brightness
Navigate to Picture and adjust Backlight/Cell Light (applicable models), Contrast,
Brightness, Sharpness, Color, Tint (G/R) and other picture quality adjustment
settings.
If you find that there is a blur or “ghost” shadow to the images on your television
screen, you might be able to correct the issue using Auto Motion Plus (Picture >
Picture Options > Auto Motion Plus).
Auto Motion Plus/Blur
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency features. Check if Sleep Timer (System > Time > Sleep Timer)
has been enabled. Sleep Timer automatically turns off the TV to save energy after
a specified period of inactivity. If the Sleep Timer has not been enabled, see if No
Signal Power Off (System > Eco Solution > No Signal Power Off) or Auto Power
Off (System > Eco Solution > Auto Power Off) has been enabled.
Unwanted Powering
Off
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There is something
wrong with the TV.
Try this!
When the TV is turned on, the remote panel receiver flashes 5 times before the
screen turns on.
If you find that you are having problems powering on your Samsung television,
there are a number of things to check before calling the service department. If the
power cord is connected properly and the remote panel is operating normally, the
problem might be with the antenna cable connection or the cable/satellite box not
being turned on. Check the antenna connection or turn on the cable/satellite box.
Problems Powering On
Unable to find a
Channel
Run Setup (System > Setup) or Auto Program (Broadcasting > Auto Program).
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting true HD content.
Cable/Satellite Subscribers: Try HD channels from the channel lineup.
Air/Cable Antenna Connection: Try HD channels after performing the Auto
Program operation.
The TV image does not
look as good as it did
in the store.
Adjust the cable/satellite box's video output resolution to 1080i or 720p.
The compression of video content may cause picture distortions, especially in fast
moving pictures such as sports and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue
with the TV.
The picture is distorted.
Mobile phones used close to the TV (within 1m) may cause noise in analog and
digital channels.
If you’re using a Component connection, make sure that the component cables are
connected to the correct jacks. Incorrect or loose connections may cause color
problems or a blank screen.
The color is wrong or
missing.
Navigate to Picture and adjust Picture Mode, Brightness, Sharpness, Color, and
other picture adjustment settings.
See if Energy Saving (System > Eco Solution > Energy Saving) has been enabled.
Try resetting the picture. (Picture > Reset Picture)
The color is poor or
the picture is not bright
enough.
There is a dotted line
on the edge of the
screen.
If Picture Size is set to Screen Fit, change it to 16:9.
Change the cable/satellite box resolution.
The picture is black
and white.
If you are using AV composite input, connect the video cable (yellow) to the TV's
green component jack.
If you are using a Component connection, make sure that the component cables
are connected to the correct jacks. Incorrect or loose connections may cause
color problems or a blank screen.
The color is wrong or
missing.
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Sound
If you find that there is a problem with the TV's speakers, run Sound Test (Support > Self Diagnosis >
Sound Test) to diagnose the issue. If the audio is OK, the sound problem may be caused by the source
or signal.
There is something wrong
Try this!
with the TV.
There is no sound or
the sound is too low at
connected to your TV.
maximum volume.
Please check the volume of the device (cable/satellite box, DVD, Blu-ray, etc.)
Navigate to Sound and set Speaker Select to TV Speaker.
If you are using an external device, check the device’s audio output option. (For
example, you may need to change your cable box’s audio option to HDMI if the
box connected to your TV is using an HDMI cable.)
If you are using a DVI to HDMI cable, a separate audio cable is required.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’
s power cable.
The picture is good but
there is no sound.
Make sure that the audio cable is connected to the correct audio output
connector on the external device.
For antenna or cable connections, check the signal information. A low signal
level may cause sound distortions.
Run Self Diagnosis (Support > Self Diagnosis > Sound Test).
The speakers are making
an odd sound.
3D TV
There is something wrong
with the TV.
Try this!
Make sure the glasses are turned on.
The 3D Active Glasses may not work properly if there is another 3D product or
electronic device turned on near the glasses or TV.
If there is a problem, keep other electronic devices as far away as possible from
the 3D Active Glasses.
The 3D Active Glasses
are not working correctly.
The 3D images don’t
look quite right.
The ideal viewing distance is three times or more the height of the screen.
We also recommend sitting with your eyes level with the screen.
The batteries in the 3D
glasses don’t last.
Turn off the 3D glasses when you are not using them. If you leave the 3D glasses
on, the battery lifespan is shortened.
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Antenna (Air/Cable) Connection
There is something wrong
with the TV.
Try this!
Make sure the coaxial cable is connected securely.
Run Auto Program (Broadcasting > Auto Program) to add all available channels
to the channel list.
The TV is not receiving
all channels.
Verify that the antenna is positioned correctly.
Navigate to Caption (Broadcasting > Caption) and change the Caption Mode
setting.
Some channels may not have caption data.
There are no captions on
digital channels.
The compression of video content may cause picture distortions. This is
especially true with fast moving pictures such as sports and action movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
The picture is distorted.
PC Connection
There is something wrong
with the TV.
Try this!
The "Mode Not
Supported" message
appears.
Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but
there is no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using a DVI to HDMI cable, a separate audio cable is required.
Networking
There is something wrong
with the TV.
Try this!
The wireless network
connection failed.
Make sure the TV is connected to a wireless IP router.
The Software Update
over the network has
failed.
Check the network connection status.
If the TV is not connected to a network, connect to a network.
The upgrade will not proceed if you already have the latest software version.
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Miscellaneous
There is something wrong
with the TV.
Try this!
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the
top part of the TV. The bottom portion, however, may feel hot to the touch after
extended use. Children watching TV need constant adult supervision to prevent
them from touching the TV. This heat, however, is not a defect and does not
affect the TV's functionality.
The TV is hot.
HD channels will have black bars on either side of the screen when displaying
upscaled SD (4:3) content.
The picture won’t
display in full screen.
Black bars will appear at the top and bottom of the screen when you watch
movies that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full
screen.
The "Mode Not
Supported" message
appears.
Check the supported resolutions of the TV and adjust the external device’s
output resolution accordingly.
You cannot select the Caption menu if you have selected a source connected
to the TV via HDMI or Component. The external device’s caption function must
also be activated.
The Captions item in the
TV menu is grayed out.
The TV smells of plastic.
This smell is normal and will dissipate over time.
The TV's Signal
Information option is
not activated in the Self
Diagnosis.
Verify that the current channel is a digital channel.
Signal Information is only available with digital channels.
The TV is tilted to the
side.
Remove the base stand from the TV and reassemble it.
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There is something wrong
with the TV.
Try this!
The Broadcasting menu is only available when Source is set to TV.
The Broadcasting menu cannot be accessed while watching TV using a cable
box or satellite receiver.
Broadcasting is grayed
out.
The settings are lost
after 30 minutes or every
time the TV is turned off.
If Use Mode is set to Store Demo, the TV's audio and video settings are
automatically reset every 30 minutes.
Change Use Mode (Support > Use Mode) to Home Use.
Check the cable connections and reconnect them.
There is an intermittent
loss of audio or video.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting
the TV to a wall, we recommend using cables with 90-degree connectors.
There are small particles
on the TV's bezel.
This is part of the product’s design and is not a defect.
The PIP menu is not
available.
PIP functionality is only available when you are using an HDMI or Component
source.
A POP (TV’s internal
banner ad) appears on
the screen.
Change Use Mode (Support > Use Mode) to Home Use.
The TV is making a
popping noise.
The expansion and contraction of the TV's outer casing may cause a popping
noise. This does not indicate a product malfunction. The TV is safe to use.
Your TV utilizes high-speed switching circuits and high levels of electrical
current, and depending on the brightness level being used may seem slightly
noisier than a conventional TV.
Your TV has undergone strict quality control procedures that meet our
demanding performance and reliability requirements.
The TV is making a
humming noise.
Some noise coming from the TV is considered normal and is not an acceptable
cause for an exchange or refund.
This issue affects PDP TVs only. Watching TV for an extended period of time or
using the 4:3 screen ratio only may result in burn-ins.
PDP TVs are equipped with Pixel Shift screen burn reduction technology. Pixel
Shift technology reduces screen burn-ins in PDP TVs.
It does this by moving the picture slightly vertically or horizontally.
Use Screen Burn Protection (System > Screen Burn Protection) to prevent
screen burn-ins.
Image Retention (Burn
In) Issue
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Anynet+ (HDMI-CEC)
There is something
wrong with the TV.
Try this!
Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+
devices only.
Only one external device may be connected to Receiver.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Navigate to the System menu and verify that Anynet+ (HDMI-CEC) is set to On.
Check whether the TV remote panel is in TV mode.
Anynet+ does not
work.
Check whether the remote panel is Anynet+ compatible.
Anynet+ may not function under certain circumstances. (Searching channels,
operating Smart Hub or Setup, etc.)
If you have disconnected and then reconnected the HDMI cable, scan for devices
again or turn your TV off and on.
Check if the Anynet+ device is properly connected to the TV and then navigate to
the System menu to see if Anynet+ (HDMI-CEC) is set to On.
After checking, select the virtual remote panel's TOOLS button to display the list.
Select Anynet+ (HDMI-CEC) from the list.
I want to start
Anynet+.
Select View TV from the Anynet+ menu.
Select a non-Anynet+ device from Source.
I want to exit Anynet+.
The message
"Connecting to
Anynet+ device..."
or "Disconnecting
from Anynet+ device"
appears on the screen.
You cannot use the remote panel when you are configuring Anynet+ or switching
to a viewing mode. Use the remote panel after the TV has completed the Anynet+
configuration or has switched to a viewing mode.
The Anynet+ device
won't play.
You cannot use the play function when Setup is progress.
Check whether the device supports Anynet+.
Check whether the HDMI cable is properly connected.
Navigate to the System menu and verify that Anynet+ (HDMI-CEC) is set to On.
Scan for Anynet+ devices again.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the
device is connected to your TV with an HDMI cable. Some HDMI cables may not
support Anynet+.
The connected device
is not displayed.
If the connection is terminated because there has been a power failure or the HDMI
cable has been disconnected, please scan for the device again.
Connect an optical cable to the TV and the receiver.
ARC enables digital sound to be output via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver that
supports ARC.
The TV audio is not
being played through
the receiver.
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Apps
There is something
wrong with the TV.
Try this!
Some application
content only appears
in English. How can I
change the language?
The application content language may be different from the user interface
language. The ability to change the language depends on the service provider.
Some application
services do not work.
Check with the service provider.
Refer to the help section on the application service provider's website.
Photos, Videos & Music
There is something
wrong with the TV.
Try this!
Some files can't be
played back.
This problem may occur with high-bitrate files. Most files can be played back, but
you might experience problems with high-bitrate files.
Reset the Personal Info and TV settings
Reset Type
Navigation
Description
Reset all the settings (Picture, Sound, Broadcasting
and Smart Hub, etc), excluding the network settings, to
factory defaults.
Screen Menu > Support >
Self Diagnosis > Reset
TV settings Reset
Reset all saved information relating to Samsung
accounts and linked service accounts, as well as Smart
Hub service agreements and applications.
Screen Menu > Smart
Features > Smart Hub Reset
Smart Hub Reset
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Web Browser
Select Web Browser. The browsing screen may differ from the one on your computer.
11
The web browser is not compatible with Java applications.
21
You cannot download files. If you attempt to download a file, you will receive an error message
31
instead.
The web browser may not be able to access certain websites.
41
Playing Flash videos may be restricted.
51
E-commerce for online purchases is not supported.
61
With websites that have scrollable windows, scrolling through such a window can result in
71
corrupted characters.
ActiveX is not supported.
81
Certain options are not accessible in Link Browsing mode. (Switch to Pointer Browsing to activate
91
this.)
Only a limited number of fonts are supported. Certain symbols and characters may not be
111
displayed properly.
The response to remote commands and the resulting on-screen display may be delayed while a
111
webpage is loading.
Loading a webpage may be delayed or suspended completely with certain operating systems.
121
The copy and paste operations are not supported.
131
When composing an email or a simple message, certain functions such as the font size and color
141
selection may not be available.
There is a limit to the number of bookmarks and the size of the log file that can be saved.
151
The number of windows that can be opened concurrently varies depending on the search
161
conditions and the TV model.
The web browsing speed will vary depending on the network environment.
171
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Playing embedded video automatically disables PIP. Video playback may not commence after PIP
is disabled. In this case, you will have to reload the page.
181
The web browser supports .mp3 audio files only.
191
The web browser supports a specific file format for importing and exporting bookmarks.
(Compatible Format: Netscape-bookmarkfile- 1)
211
The folder tree information is not included when importing and exporting bookmarks.
211
Exporting bookmarks to a USB deviatce connected to the TV saves the bookmarks under a folder
named "Samsung SmartTV Bookmark".
221
If Clock (System > Time > Clock) has not been enabled, the browsing history will not be saved.
231
The browsing history is saved in the order of latest to oldest, with the oldest entries being
overwritten first.
241
Depending on the types of video/audio codecs supported, it might not be possible to play back
certain video and audio files during Flash playback.
251
261
271
281
A sudden change in the picture brightness inside a video window may affect the brightness of
the screen. This problem applies to PDP TVs only.
Video sources from PC-optimized streaming service providers may not play properly on our
proprietary web browser.
Using the on-screen QWERTY keyboard automatically disables PIP. (Except when entering a URL.)
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