Samsung DVR 31 User Guide

truVision DVR 31 User Manual  
P/N 1072981 • REV A • ISS 06MAR12  
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Content  
Chapter 1 Product Introduction 1  
Product Overview 2  
Chapter 2 Installation 3  
Installation environment 4  
Unpacking the DVR 31 and its accessories 4  
HDD capacity 5  
Back panel overview 6  
Connecting devices to the unit 7  
Chapter 3 Operating instructions 9  
Control interfaces 10  
Controlling the DVR 31 10  
Front panel overview 11  
Using the mouse 12  
Using the IR remote control 15  
Operating modes 17  
Main menu overview 17  
Chapter 4 Basic operation 23  
Turning on the DVR 31 24  
Live mode 24  
Spot monitor 26  
Logging on 27  
Logging off 28  
Controlling a PTZ camera 28  
Playing back video 30  
Archiving recorded files 36  
Turning off the DVR 31 41  
Chapter 5 Using the Web browser 43  
Overview 44  
Windows Vista and 7 users 45  
Browser connections 46  
Using the Web browser to configure the device 46  
Searching and playing recorded video 47  
Live dual streaming 47  
Bandwidth throttle management 48  
Controlling a PTZ camera in the Web browser 48  
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Chapter 6 Advanced setup 51  
Managing users 53  
Configuring cameras 57  
Configuring recording and schedule settings 61  
Alarm settings 66  
Network settings 69  
Display settings 73  
Chapter 7 System settings 77  
Overview 78  
System date and time 79  
Audio and remote 80  
RS-485 settings 80  
RS-232 settings 81  
Mouse Sensitivity settings 81  
Hard drive settings 81  
Importing and exporting configuration settings 82  
System log 82  
Upgrading the firmware 85  
Appendix A Specifications and Troubleshooting 87  
Product specifications 88  
Product specifications 88  
HDMI Compatibility List* 89  
HDMI Incompatibility List 89  
Battery removal 90  
Troubleshooting 90  
Appendix B Factory defaults 91  
Menu defaults 92  
Network defaults 92  
Appendix C Warranty and support 93  
Warranty information 94  
Contacting support 94  
Appendix D KTD-405 keyboard mapping 95  
DVR 31 to KTD-405 keyboard mapping 96  
Index 97  
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Chapter 1  
Product Introduction  
Summary  
This chapter provides an overview of the DVR 31, including its features and  
functions.  
Content  
Product overview 2  
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Chapter 1: Product Introduction  
Product Overview  
This is the truVision DVR 31 User Manual for models:  
• TVR-3108-1T  
• TVR-3108-2T  
• TVR-3116-2T  
• TVR-3116-4T  
• TVR-3116-6T  
The truVision DVR 31 is a network digital video recorder developed for digital  
surveillance. The truVision DVR 31 uses an embedded microcontroller unit  
(MCU) and Linux operating system, combining the most advanced technology in  
video and audio encoding/decoding, hard disk recording, and TCP/IP  
communication. The DVR’s firmware is stored directly into the memory, making it  
more stable and reliable.  
The truVision DVR 31 is an integrated digital video recorder that combines the  
features of a time-lapse audio/video recorder, a multiplexer, and a video server to  
create a single security solution.  
The DVR 31’s pentaplex operation enables users to view live video, search and  
play back any recorded video by date and time or by event, and back up the  
configuration and video data, without interrupting the ongoing DVR recording  
process.  
In addition to the new H.264 compression mode, the DVR’s graphical user  
interface also optimizes the monitoring controls of the unit.  
The DVR 31 comes with remote viewing and configuration software already  
installed. This software includes a Web browser plug-in, allowing users to view  
live or recorded video images, and enabling remote configuration. The remote  
software is stored in the DVR 31 and deployed over a LAN, WAN, or Internet  
connection to remote Windows-based computers. This simplifies the installation  
and maintenance of the software components because all remote users are  
using the same software, which comes from the unit.  
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Chapter 2  
Installation  
Summary  
This chapter provides information on how to install and connect peripherals to  
your device.  
Content  
Installation environment 4  
Unpacking the DVR 31 and its accessories 4  
HDD capacity 5  
Back panel overview 6  
Connecting devices to the unit 7  
Connecting required devices 8  
Connecting external devices 8  
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Chapter 2: Installation  
Installation environment  
When installing your product, consider these factors:  
• Ventilation  
• Temperature  
• Moisture  
• Chassis load  
Ventilation: Do not block any ventilation openings. Install in accordance with the  
manufacturer’s instructions. Ensure that the location planned for the installation  
of the unit is well ventilated.  
Temperature: Consider the DVR 31’s operating temperature (32 to 104°F, 0 to  
40°C) and humidity specifications (10 to 90% relative, noncondensing) before  
choosing an installation location. Extremes of heat or cold beyond the specified  
operating temperature limits may reduce the life expectancy of the DVR 31. Do  
not install the DVR 31 on top of other hot equipment. Leave 1.75 inches (44 mm)  
of space between rack mounted DVR 31 units.  
Moisture: Do not use the unit near water. Moisture can damage the internal  
components. To reduce the risk of fire or electric shock, do not expose this unit to  
rain or moisture.  
Chassis: Equipment weighing less than 35 lbs (15.9 kg) may be placed on top of  
the DVR 31 only if the DVR 31 is placed on a shelf and not rack mounted.  
Be sure to power off the unit before making any connections. In order to prevent  
the unit from losing data and system damage that may be caused by sudden  
power, use of an uninterruptible power supply is highly recommended.  
Note: Do not remove the rubber feet, and always leave a space for air ventilation  
on the unit’s bottom side.  
Unpacking the DVR 31 and its accessories  
When you receive the product, check the package and contents for damage, and  
verify that all items are included. There is an item list included in the package. If  
any of the items are damaged or missing, please contact your local supplier.  
Items shipped with the product include:  
truVision DVR 31  
IR (infrared) remote control  
Two AAA batteries for the remote control  
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Chapter 2: Installation  
USB mouse  
Power cord  
• Rack mount kit (left and right brackets, screws)  
• Terminal blocks  
• truVision DVR 31 Quick Start Guide  
• truVision DVR 31 Quick Chart  
The support CD includes the following items:  
truVision DVR 31 User Manual  
• truVision DVR 31 Quick Start Guide  
• truVision DVR 31 Quick Chart  
• Video player application  
• Record duration calculator  
HDD capacity  
Storage capacity for the truVision DVR 31 varies depending on the model. Refer  
Table 1: truVision DVR 31 model types  
Model  
Model number  
TVR-3108-1T  
TVR-3108-2T  
TVR-3116-1T  
TVR-3116-2T  
TVR-3116-4T  
TVR-3116-6T  
Description  
8 channel model  
truVision DVR Model 31, 8 ch, 1 TB  
truVision DVR Model 31, 8 ch, 2 TB  
truVision DVR Model 31, 16ch, 1 TB  
truVision DVR Model 31, 16ch, 2 TB  
truVision DVR Model 31, 16ch, 4 TB  
truVision DVR Model 31, 16ch, 6 TB  
16 channel model  
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Chapter 2: Installation  
Back panel overview  
Figure 1 below shows the back panel controls and connectors on a typical  
truVision DVR 31.  
Figure 1: DVR 31 back panel  
1. Video out  
8. Network Attached Storage (NAS) port (This device is  
currently not supported.)  
2. Video in (top row, loop out bottom row)  
3. Audio out  
9. LAN port  
10. USB port  
4. S-video port  
11. RS-232 port  
12. VGA output  
13. Power switch  
14. Power input  
5. Audio in  
6. Digital video output  
7. Alarm I/O and RS-485  
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Chapter 2: Installation  
Connecting devices to the unit  
Use Figure 2 below as a visual guide to connect the various peripherals to the  
DVR 31.  
Figure 2: Back panel connection diagram  
1. Connect up to two CCTV monitors (main and spot)  
and/or Y/C (S-video)  
8. Connect to alarm input cables  
9. Connect to a network attached storage (NAS) device  
(This device is currently not supported)  
2. Connect up to 16 cameras  
3. Connect to speakers for audio output  
4. Connect to audio input (available for each camera)  
10. Connect to a network  
11. Connect to USB device  
5. Connect to a monitor that displays digital video  
(HDMI)  
12. Connect to a point-of-sale (POS) device  
13. Connect to VGA monitor  
14. Connect to the power cord  
6. Connect to a PTZ control  
7. Alarm output  
Note: DVR 31 display options are: 800 x 600, 1024 x 768, 1280 x 1024, 720P,  
and 1080P. If looping video, ensure that the Termination option (Main Menu  
>Cameras > Adjust Video) is disabled.  
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Chapter 2: Installation  
Connecting required devices  
Before powering up the unit, cameras and a main monitor should be connected  
to the unit for basic operation. If needed, connect a spot monitor for displaying  
full screen video of all installed cameras in sequence.  
Note: You can attach an extension to the RS-485 port on the back panel.  
Connecting external devices  
When connecting external devices to include as part of the entire system, such  
as a USB drive or any other USB devices, connect those devices only when the  
unit displays live view. The DVR 31 recognizes external devices only after the  
unit has gone through the initialization process.  
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Chapter 3  
Operating instructions  
Summary  
This chapter describes the how to control and navigate through the DVR 31’s  
menus and options.  
Content  
Control interfaces 10  
Controlling the DVR 31 10  
Front panel overview 11  
Status LEDs 12  
Using the mouse 12  
Mouse toolbar 13  
Using the IR remote control 15  
Controlling multiple DVRs with one remote control 16  
Operating modes 17  
Main menu overview 17  
Main menu commands 18  
Using the main menu 19  
Navigating through dialog screens 19  
Using the virtual keyboard 20  
Exiting the main menu 21  
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Chapter 3: Operating instructions  
Control interfaces  
The DVR 31 has three control interfaces:  
• Built-in interface  
• Display interface  
• Web browser interface  
Built-in interface. The built-in interface is displayed on the monitor output. It  
consists of a main menu and several dialog screens that let you configure and  
control the device. You can invoke the built-in interface using the front panel,  
remote control, or mouse.  
Display interface. The display interface consists of various toolboxes that  
appear on top of the monitor image. These let you control live or playback video  
while in PTZ or playback mode. You can invoke the display interface from the  
built-in interface screens or from the mouse toolbar. The controls in any toolbox  
can be operated using the front panel, remote control, and mouse.  
Web browser. The Web browser interface uses Internet Explorer to simulate the  
display and control functions of the VGA monitor on a remote PC. The Web  
browser interface can only be accessed by a PC with Internet access. See  
browser interface.  
Controlling the DVR 31  
You can control the DVR 31 using:  
• Front panel control  
• IR remote control  
• Mouse control  
Front panel control. Use the directional arrow buttons to select a command,  
option, or button on a screen. Use the Enter button to confirm a selection. Use  
the Esc button to cancel a selection.  
IR remote control. Use the directional arrow buttons to select a command,  
option, or button on a screen. Use the OK button to confirm a selection. Use the  
Esc button to cancel a selection.  
Mouse. Move the pointer to a command, option, or button on a screen. Click  
(with the left mouse button) to confirm a selection. Right-click to save and exit a  
screen.  
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Chapter 3: Operating instructions  
You can use your preferred control method for any procedure, but in most cases  
we describe procedures using mouse terminology. Optional control methods are  
given only when they differ substantially from mouse control methods.  
Front panel overview  
The buttons on the front panel control all DVR 31 functions and set the  
programmable functions. The LED indicators light up or flash to alert you of  
various conditions.  
Figure 3: Front panel  
Table 2: Front panel button descriptions  
Item  
Name  
Description  
1
Numeric buttons  
Display the corresponding video in full screen while in  
both live and playback mode. The number of the button  
corresponds to the camera number. Press and hold a  
numeric button for two seconds to display the  
corresponding video on the spot monitor.  
While in PTZ mode, press the 1 button to access the  
Set/Go Preset menu.  
2
3
Menu and Esc controls  
Press Esc to exit a screen or cancel a selection. Press  
Menu to display the main menu.  
Directional Controls And  
Enter button  
Use arrow buttons as directional keys in zoom mode.  
While in a setup menu, use the Left or Right Arrow keys  
to navigate through fields. Use the Up or Down Arrow  
keys to change the value of a selected field. Press  
Enter to confirm the selection or display additional  
screens.  
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Chapter 3: Operating instructions  
Item  
Name  
Description  
4
5
6
USB ports  
CD/DVD drive  
Archive button  
Connect USB devices.  
Insert media for archiving.  
Begin archiving or displays the Archive screen.  
Press once to begin copying a video segment for export  
while in playback mode. Press again to stop copying.  
information.  
7
8
Status LEDs  
Display device status and conditions. See “Status  
LEDs” below for more information.  
Function buttons  
Change the DVR 31 operating mode. For example,  
press PTZ to go into PTZ mode. See “Operating  
modes” on page 17 for more information.  
9
Playback controls  
Control video playback speed.  
Status LEDs  
The LEDs on the front panel of the DVR are described as follows.  
Table 3: Status LED descriptions  
LED  
Name  
Description  
Power  
Network  
Alarm  
Steady indicates that the correct power is connected to the unit.  
Blinking indicates that the DVR is connected to a network.  
Steady indicates that an alarm is triggered.  
REC  
Record  
Blinking indicates that the DVR 31 is recording. Steady indicates  
hard drive failure.  
Using the mouse  
Use the USB mouse provided with the DVR 31 to carry out the same operations  
as the front panel and remote control. Connect the mouse to the DVR 31 by  
plugging the mouse USB connector into one of the USB ports on the front panel.  
The mouse is immediately operational and the pointer should appear.  
Click the left mouse button to enter or confirm a selection. This is similar to  
pressing Enter button on the front panel. Click the right mouse button to the exit  
setup menus and save the settings. Use the scroll wheel to change values.  
Mouse sensitivity can be adjusted in the Systems menu.  
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Chapter 3: Operating instructions  
Mouse toolbar  
While in live, playback, or sequence mode, point to the date and time to display  
the mouse toolbar, as shown in Figure 4 below.  
Note: To move the mouse toolbar to a different position, click and drag the date  
and time display.  
Figure 4: Mouse toolbar  
Mouse toolbar icons  
Table 4 below describes the icons that appear on the mouse toolbar.  
Table 4: Mouse toolbar icons  
Icon  
Description  
User is logged in. Numerical value indicates the user’s access level. User icon with  
a G character indicates that the device requires logon credentials to access the  
main menu.  
The device is recording.  
The device is recording an alarm event.  
The device is in sequence mode.  
The device is in archive mode.  
Indicates the starting point of a video segment for archive while in playback mode.  
Indicates the ending point of a video segment for archive while in playback mode.  
The device is in PTZ mode.  
The device is playing video forward.  
The device is fast forwarding video playback.  
The device is playing back video reverse.  
The device is fast reversing video playback.  
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Chapter 3: Operating instructions  
Icon  
Description  
Video playback is on pause.  
Video playback has reached the end of a video segment.  
Indicates the amount of available hard disk space left.  
Indicates the hard disk is full.  
Indicates a hard disk failure.  
Indicates the hard disk is not recognized.  
Camera commands  
The camera commands appear when you point to Cameras on the mouse  
toolbar. Click a camera number to display that camera in live mode.  
Function commands  
The function commands display when you point to Functions on the mouse  
toolbar.  
Table 5: Mouse toolbar function commands  
Icon  
Name  
Function  
Main menu  
Displays the main menu  
Multiscreen  
Monitor  
Toggles through the available multiscreen displays including full  
screen, four-screen, nine-screen, and 16-screen.  
Toggles between main and spot monitor. M indicates the main  
monitor is currently selected. S indicates the spot monitor is  
currently selected.  
Sequence  
Search  
Launches the sequence mode. Sequence mode refers to the  
display of live video in programmed sequence of cameras.  
Displays the Search screen.  
Archive  
Lets you archive video. Archives the video being played back  
while in playback mode. In Live mode, allows you to perform a  
quick archive.  
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Icon  
Name  
Function  
PTZ  
Launches PTZ mode.  
Play  
Esc  
Plays back video instantly starting at one minute from the  
current date and time.  
Hides the function commands.  
Using the IR remote control  
The IR remote control buttons are similar to those on the DVR 31 front panel.  
You can use the remote control to perform any DVR 31 function.  
Figure 5: IR remote control  
Search  
PTZ  
Live  
1
Seq  
Archive  
Display  
2
3
4
Enter  
6
7
ESC  
MENU  
DVR ID  
Camera  
1
5
2
6
3
4
7
8
5
9
10  
14  
11  
15  
12  
16  
13  
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Chapter 3: Operating instructions  
Table 6: IR remote control descriptions  
Item  
Name  
Description  
1
Function buttons  
Change the DVR 31 operating mode. For example, press PTZ to go  
into PTZ mode. See “Operating modes” on page 17 for more  
information.  
2
Directional  
In menu mode, navigate and select commands. In PTZ mode, use  
controls and Enter for PTZ controls.  
button  
While in a setup menu, use the Left or Right Arrow keys to navigate  
through fields. Use the Up or Down Arrow keys to change the value  
of a selected field.  
3
4
5
Esc  
Exit a screen or cancel a selection.  
DVR ID  
Switch control between different DVR 31 units.  
Numeric buttons  
In live mode, display the corresponding camera. In edit mode, enter  
numeric characters.  
6
7
Menu  
Display the main menu.  
Playback  
Control video playback speed.  
To place batteries into the IR remote control:  
1. Remove the battery cover.  
2. Insert the batteries (AAA). Make sure that the positive and negative poles are  
correctly placed.  
3. Replace the battery cover.  
To connect the remote control to the DVR 31:  
1. Turn on the DVR 31 and wait for live video to appear.  
2. On the remote control, press the DVR ID button, and then press the 1 button.  
Note: The numeric button depends on the remote ID assigned to the DVR 31.  
The remote ID assigned is 1 by default. See “Controlling multiple DVRs with  
3. The remote control is now operational.  
Controlling multiple DVRs with one remote control  
You can control up to 16 DVRs with one remote control. Each DVR must have a  
unique remote ID assigned. To connect the remote control to a DVR, press the  
DVR ID button on the remote control, and then press the numeric button with the  
desired remote ID. For more information on assigning a remote ID to a DVR, see  
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Chapter 3: Operating instructions  
Operating modes  
Table 7 below describes the various operating modes for the DVR 31.  
Table 7: DVR 31 operating modes  
Mode  
Live  
Description  
Displays live video from a specific camera.  
Displays live video in a programmed sequence of cameras.  
Displays menu options for configuration.  
Displays live video from multiple cameras in a programmed sequence.  
Plays back recorded video.  
Sequence  
Menu  
PTZ  
Playback  
Freeze  
Spot  
Freezes live or playback video.  
On-screen display for spot monitor.  
Main menu overview  
The built-in interface of the DVR 31 includes a main menu screen with eight  
command buttons. Each command displays a dialog screen that lets you edit a  
group of DVR 31 settings. The main menu screen is shown in Figure 6 on page  
18. Access to different option screens varies depending on your access  
privileges. Most screens are available only to system administrators. The menu  
icon is highlighted when selected.  
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Chapter 3: Operating instructions  
Figure 6: Main menu  
Main menu commands  
Table 8 below describes the commands available for each menu items.  
Table 8: Main menu commands  
Command  
Description  
Cameras  
Configures camera settings including motion detection, PTZ, video  
image adjustments, camera title, covert camera, audio off, and copy  
settings to other cameras.  
Schedule  
Alarms  
Users  
Configures recording and schedule settings including recording quality,  
and schedule definitions.  
Configures alarm settings including alarm input, relay output, video loss  
detection, remote alert, prealarm, and post-alarm seconds.  
Configures users, passwords, access privileges, and defines privilege  
levels.  
Network  
Display  
Configures standard network settings including IP address, e-mail  
notifications, DDNS setup, and advanced network settings.  
Configures display settings including sequence order, resolution, dwell  
time, on-screen alerts, display formats, and transaction overlay.  
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Chapter 3: Operating instructions  
Command  
Description  
System  
Configures system settings including system date and time, audio  
output, device name, RS-485 settings, RS-232 settings, firmware  
upgrade, hard drive settings, system log, and shutdown.  
Info  
Displays the unit’s system information including model ID, network  
address, firmware version, and MAC addresses.  
Back Arrow icon  
Exits Main menu  
Using the main menu  
Use the mouse or directional arrow keys to navigate through the menu  
commands and display the configuration screens. To display the main menu,  
click the Menu button on the mouse toolbar or press the Menu button on the front  
panel or remote control.  
Navigating through dialog screens  
Each dialog screen includes various options and buttons as seen in Figure 7 on  
page 20. The frame surrounding an option or button indicates that this option (or  
button) is currently selected.  
Use the mouse to select any option or button on the screen. You can also use  
the directional arrow buttons (Up, Down, Left, or Right) to navigate through the  
options. Changes to screen settings can be entered in various ways as shown in  
Saving your changes  
Closing a screen, either by clicking the X button at the top right corner or by right-  
clicking, automatically saves and applies your changes. You cannot cancel or  
undo any changes you have entered in a dialog screen.  
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Chapter 3: Operating instructions  
Figure 7: Cameras menu  
Table 9: Field entry types  
Type  
Description  
List box  
Provides more than two values for the option. Only one of them can  
be selected. Click the scroll arrows at the right-hand side of the box  
to scroll through the possible values. You can also use the Up or  
Down Arrow buttons to select a value.  
Edit box  
Button  
Lets you to enter characters into the settings, such as camera  
name. Enter characters into an edit box through the virtual  
keyboard. See “Using the virtual keyboardbelow for more  
information.  
Triggers a special function or allows you to display a new screen.  
For example, click the Setup button to display the setup screen.  
Using the virtual keyboard  
The virtual keyboard allows you to enter a full range of alphanumeric characters,  
such as camera name, through a virtual keyboard as shown in Figure 8 on page  
21. The virtual keyboard automatically displays when entering values in an edit  
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Chapter 3: Operating instructions  
box field. You can use the front panel, IR remote control, or USB mouse to enter  
characters with the virtual keyboard.  
Figure 8: Virtual keyboard  
To enter characters in an edit box:  
1. Highlight the edit box.  
2. Click the mouse within the action frame (or press Enter in the front panel or  
remote control) to display the virtual keyboard.  
3. Select the characters required.  
4. When finished, click OK on the virtual keyboard to close the keyboard.  
Exiting the main menu  
Click Esc on the mouse toolbar (or right-click) or press Esc on the front panel or  
remote control to exit the main menu and return to live mode.  
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Chapter 3: Operating instructions  
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Chapter 4  
Basic operation  
Summary  
This chapter describes the basic operation of the DVR 31 such as how to turn on  
the unit, log on, control a PTZ camera, play back video, and archive recorded  
video files.  
Content  
Turning on the DVR 31 24  
Live mode 24  
Right-click mouse menu 25  
Viewing in full screen 25  
Viewing in multiscreen 26  
Spot monitor 26  
Controlling the spot monitor 26  
Logging on 27  
Logging off 28  
Controlling a PTZ camera 28  
Accessing PTZ mode 28  
PTZ control buttons 29  
Calling up a preset PTZ point 30  
Exiting the PTZ control mode 30  
Playing back video 30  
Instant video playback 31  
Searching video for playback 31  
Playback controls 35  
Exiting playback mode 36  
Archiving recorded files 36  
Using Quick Archive in live mode 37  
Using the Archive screen in live mode 37  
Archiving a video segment in playback mode 39  
Using the DVR player 39  
Turning off the DVR 31 41  
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Chapter 4: Basic operation  
Turning on the DVR 31  
Before turning the DVR 31 power on, connect at least one monitor to the main  
video out or the VGA interface. Otherwise, you will not be able to see the user  
interface and operate the device. Use the power switch on the back panel to turn  
on the unit.  
Live mode  
The DVR 31 automatically enters into live mode once powered on. Live mode  
refers to the mode in which the DVR 31 displays live video from cameras. The  
DVR 31 on-screen display presents information such as the camera title, the  
current operating mode, and the date and time information as shown in Figure 9  
Figure 9: On screen display  
1. Camera title  
2. Mouse toolbar  
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Chapter 4: Basic operation  
Note: To move the camera title to a different position, left-click the mouse on the  
date/time, and then select a new position while in live mode.  
Right-click mouse menu  
Right-click with the mouse to display the right-click mouse menu.  
Figure 10: Right-click mouse menu  
The follow options are available:  
• Menu  
• Display  
• Live  
• Sequence  
• Search  
• Archive  
• PTZ  
• Playback  
• Escape  
• Hide Panel  
Viewing in full screen  
Press a numeric button to switch to the corresponding camera display. For  
example, press 2 to view camera 2.  
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Chapter 4: Basic operation  
Viewing in multiscreen  
Use the Display button on the front panel to cycle through different display  
formats. Figure 11 below displays the multiscreen formats available as defaults.  
Figure 11: Display formats  
1
3
2
4
5
7
6
8
9
10  
12  
1
11  
2 x 2  
2 x 2  
2 x 2  
1
5
9
2
6
3
7
4
8
1
4
7
2
5
8
3
6
9
8
9
10  
13  
16  
13  
15  
14  
16  
11  
14  
12  
15  
10 11 12  
13 14 15 16  
2 x 2  
3 x 3  
3 x 3  
4 x 4  
Spot monitor  
To connect the spot monitor:  
1. Connect the spot monitor to the Spot video out port on the back panel using a  
composite cable.  
2. While in live mode, press and hold a numeric key for two seconds on the front  
panel or remote control.  
3. The spot monitor displays the corresponding camera in full screen.  
The spot monitor only supports full screen mode.  
Note: Make sure that there is video signal input. Otherwise the spot monitor will  
only show a blank screen.  
Controlling the spot monitor  
Press and hold a numeric button for two seconds to display the corresponding  
camera in full screen. Additionally, press and hold the SEQ button (on the front  
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Chapter 4: Basic operation  
panel or remote control) to initiate sequence mode on the spot monitor.  
Alternatively, click the Monitor button on the mouse toolbar to toggle to the spot  
monitor function, and then click the Sequence button to begin sequence, as  
shown in Figure 12 below.  
Figure 12: Spot monitor function  
Logging on  
The DVR 31 is shipped with a predefined user for the system administrator. The  
default system administrator logon uses “admin” as a user name with a password  
of 1234. You can modify the admin password but not the admin user name. UTC  
Fire & Security recommends that you change the admin password once you  
have completed the installation and setup to protect against unauthorized  
access. The seven predefined standard users are labeled User1 to User7 with a  
default password of 4321 and level 4 access. The administrator can customize  
these users and define their privileges. For more information, see “Managing  
To log on to the DVR 31 user interface:  
1. Click Menu.  
2. Select a user in the Account field.  
3. Use the mouse or the Down Arrow button to select the Password field.  
4. Enter the corresponding password.  
5. Click Confirm to enter the main menu.  
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Chapter 4: Basic operation  
Logging off  
There are two ways to log off. You can:  
• Log off manually by pressing Esc while in live mode  
— or —  
• Automatically log off from live or menu mode when no buttons are pressed for  
five minutes  
Controlling a PTZ camera  
PTZ mode lets you to control the PTZ operation of the cameras using a DVR 31  
PTZ interface. You can control PTZ cameras using the buttons on the front panel  
and IR remote control or by using the PTZ control icons on the mouse toolbar. To  
enter PTZ mode, you must have PTZ control access privileges.  
Note: The DVR 31’s support for Digiplex (UTC RS-422) is limited. As a result,  
you may not be able to control Digiplex domes with a multiplexer unless the  
camera’s input connects to the output of a keypad.  
Accessing PTZ mode  
To access PTZ mode, select a camera using the numeric buttons (on the front  
panel, remote control, or the mouse toolbar). Click PTZ in the mouse toolbar or  
press the PTZ button on the front panel or remote control. The PTZ control  
interface displays as shown in Figure 13 on page 29.  
Note: You can only access the PTZ control interface while in live mode.  
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Chapter 4: Basic operation  
Figure 13: PTZ control interface  
PTZ control buttons  
When you enter PTZ mode, the PTZ control interface displays. In PTZ mode, the  
numeric buttons control additional PTZ functions. Table 10 below lists the front  
panel keys and their PTZ control functions.  
Table 10: Front panel PTZ control function  
Front panel key  
PTZ control  
8-channel 16-channel  
8
8
16  
15  
7
Zooms out  
5
4
Zooms in  
Focuses near  
Focuses far  
Closes iris  
7
6
6
3
14  
Enter  
Esc  
1
Opens iris  
Enter  
Esc  
1
Auto focus/iris  
Exits PTZ mode  
Enter Preset Dialog  
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Chapter 4: Basic operation  
Calling up a preset PTZ point  
To call up a preset PTZ point:  
1. Click on a camera in the mouse toolbar or use the numeric buttons to select a  
camera.  
2. Click the PTZ icon in the mouse toolbar or press the PTZ button to display the  
PTZ control as shown in the figure below.  
3. Click the Preset icon (or press 1 on the front panel or remote control) to  
access the Set/Go Preset function as shown in the figure below.  
4. Enter a preset number.  
5. Click Go Preset. The selected camera adjusts to the settings of that preset  
number.  
6. You can also enter a number and click Run Tour (only supported by the UTC  
RS-485 protocol).  
Exiting the PTZ control mode  
Press Esc to exit the PTZ control mode and return to live mode.  
Playing back video  
The DVR 31 allows you to play back recorded video. This section describes the  
features and methods in playing back video.  
There are several ways to play back recorded video:  
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Chapter 4: Basic operation  
Instant playback. Play back instantly, starting from the last recorded minute in  
live mode.  
Searched video playback. Play back video starting from a specific date and  
time.  
Instant video playback  
To play back video instantly, press the Play button on the front panel, remote  
control, or mouse toolbar. The DVR 31 plays back recorded video from the  
selected camera starting from the last recorded minute in live mode.  
Searching video for playback  
The DVR 31 lets you search and play back recorded video based on the  
following search criteria:  
• Date and time  
• Events  
• Text (if a POS machine is connected)  
While in live or playback mode, click Search to display the Search menu as  
Figure 14: Search menu  
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Chapter 4: Basic operation  
To search for recorded video by date and time:  
1. Click Search to display the Search screen.  
2. Enter a start date and time in the Go To field.  
3. Click Play Data. Recorded video will begin to play back starting from the  
specified date and time.  
To search for recorded video using the Calendar Mode:  
1. Click Search to display the Search screen.  
2. Click Calendar Mode. The Calendar Mode screen displays as shown in the  
figure below.  
3. Select a date from the Calendar.  
Click on a date or use directional arrow keys to select a date. Dates that  
appear in italics and underlined indicate recorded video available for that day.  
Days highlighted in gray indicate that the days are within the start and end  
time of the database. Days not highlighted indicate that the days are beyond  
the start and end time of the database.  
4. Select a start time using the timeline.  
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Chapter 4: Basic operation  
The timeline displays a 24-hour period for the specified date. Yellow areas  
indicate normal recorded video. Red areas indicate events that occurred that  
day. You can click anywhere in the timeline to specify a start time for the  
video you want to play back. If you are using the front panel or remote control  
keys, highlight the From/End option and press Enter to move the marker at  
the start or end points of the video segment.  
If using the front panel or the remote control to navigate through the Calendar  
Mode, use the Select fields to specify a start date and time.  
5. Click Play Data to begin playback.  
To search for recorded video by events:  
1. Click Search to display the Search screen.  
2. In the Choose Camera box, select the cameras you want to use in your  
search. You can select more than one camera or all cameras.  
3. Click Event List to display the Event List screen.  
4. Click an event from the Event List to play video.  
Searching for recorded video by POS text  
The DVR 31 lets you to search for video based on text data from a point-of-sale  
(POS) device connected to the unit. You can search using any of these methods:  
• By text  
• By numeric value  
• By date and time  
• By camera  
Text. When searching by text, you can search for video with data containing the  
exception string defined using the setup menu. You can also enter two word  
strings and search for video with data containing either one of the word strings or  
both of the word strings. Alternatively, you can specify only one word string.  
Value. When searching by value, you can enter two numeric values to specify a  
range. You can search for videos with data containing values within or outside  
the specified range. Additionally, you can enter a single value and search for  
videos with data containing values less than, equal to, or greater than that value.  
Date/Time. When searching for video based on POS data, you can narrow your  
search by specifying a date and time range.  
Camera. When searching for video based on POS data, you can narrow your  
search by specifying a camera.  
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Chapter 4: Basic operation  
To search for recorded video by POS text:  
1. Click Search to display the Search screen.  
2. Click POS Data Search. The POS Data Search screen displays as shown in  
the figure below.  
3. Specify your search criteria.  
Before entering any search criteria, highlight the search type field and specify  
how you want the search criteria to be handled. For example, if searching for  
data containing the text words “sale” and “charge,” highlight the Text Search  
field and select the AND option. Then enter the search words in the Text  
fields, one word for each field. When specifying a numeric value range, enter  
the lower number in the Lower Bound field and the higher number in the  
Upper Bound field.  
4. Click POS Search Result to display your search results.  
5. Click a search result to play back the resulting video.  
Note: Make sure the Transaction Overlay (POS) box in the Display screen is  
set to include playback.  
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Playback controls  
When viewing recorded video, several options are available to control playback.  
You can control playback using the front panel, the mouse toolbar (as shown in  
Figure 15 below), or the remote control.  
Note: Playback control on the mouse toolbar automatically hides if there is no  
mouse activity for more than five seconds. The playback toolbar reappears when  
you move the pointer over the toolbar.  
Figure 15: Playback controls  
Playback control options  
Option  
Description  
Play reverse  
Plays video backwards at a speed based on how many times you press  
the key. Press once to play video 1x, twice for 2x, etc. Speeds include:  
1x, 2x, 4x, 8x, 16x, and 32x.  
Pause  
Pauses the video playback.  
Play forward  
Plays video forward at a speed based on how many times you press the  
key. Press once to play video 1x, twice for 2x, etc. Speeds include: 1x,  
2x, 4x, 8x, 16x, and 32x.  
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Chapter 4: Basic operation  
When video is paused, use the left or right button to jump back to the previous  
frame or forward to the next frame.  
Exiting playback mode  
To exit playback mode, press Live or click the Live button on the mouse toolbar.  
Archiving recorded files  
Archive recorded files using an external device. There are two ways to archive  
recorded files:  
Quick Archive. Quick archive lets you archive recorded files quickly by using the  
Archive button on the front panel and remote control.  
Archive screen. Use the Archive screen (shown in Figure 16 below) to specify  
archiving settings such as date range, events, and data type.  
Note: You can archive up to 8 GB with a USB drive that is formatted to FAT  
32.  
Figure 16: Archive screen  
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Chapter 4: Basic operation  
Using Quick Archive in live mode  
To archive recorded video using Quick Archive while in live mode:  
1. Insert the backup device.  
If using a USB memory drive, insert the device into the USB port on the front  
panel. If using a digital video disc (DVD), insert the disc into the DVD drive. If  
both media are found in the DVR 31, the USB device takes precedence over  
the DVD.  
2. Press the Archive button on the front panel or the remote control. The Quick  
Archive hint screen displays as shown in the figure below.  
3. Click Quick Archive to begin archiving.  
The DVR 31 archives the latest recorded video onto the backup device until  
the medium is filled to its capacity or all video found in the unit have been  
exported.  
Using the Archive screen in live mode  
To archive recorded video using the Archive screen in live mode:  
1. Insert the backup device.  
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Chapter 4: Basic operation  
If using a USB memory drive, insert the device into the USB port on the front  
panel. If using a digital video disc (DVD), insert the disc into the DVD drive. If  
both media are found in the DVR 31, the USB device takes precedence over  
the DVD.  
2. Press the Archive button on the front panel, or remote control, or click Archive  
in the mouse toolbar.  
3. Press Enter to display the Archive screen.  
4. Select the cameras you want for archive.  
5. Specify a date and time range you want for archive.  
6. Select a data type.  
Use the Data Type option to select one of the following:  
Normal. Archive normal video only.  
Event. Archive event video only.  
Both. Archive both normal and event video types.  
7. Select the events you want to archive, if required.  
a. Select the Choose Events option.  
This option is only enabled if you select Event as the data type. A list of  
events displays on the Event List screen.  
b. Click an event in this screen to be archived.  
You can click additional events you want to archive.  
Note: When archiving a motion event, the DVR archives the motion event for  
the selected camera as well as post-event video from all other cameras. The  
duration of the post-event video is based on the value you specified on the  
Post-Alarm Seconds option in the Alarms screen.  
8. Select a file format.  
Use the Format option to specify whether to export to an original, DRV or AVI  
file type. Selecting the original format results in faster archiving of large  
amounts of video compared to the DRV format.  
Although selecting the original format results in faster archiving, you cannot  
select which camera to archive. The system archives all the data in the DVR.  
In addition, when specifying a time range to archive, selecting the original file  
format results in the exporting of video clips that include the specified time  
range, but may not be contained in a single file.  
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Chapter 4: Basic operation  
The DVR identifies a video clip when the clip reaches 20 MB in size. If you  
select the original file format and specify a time range with both the start and  
end times falling in the middle of two video files, both video files are archived.  
9. Select Yes for the Begin Export option to start archiving.  
Note: The Watermark box is always set to On.  
Archiving a video segment in playback mode  
While playing back recorded video, you can mark a video segment to archive.  
To mark and archive a video segment:  
1. Play back recorded video.  
See “Playing back video” on page 30 for more information.  
2. Press Archive to mark the start time of the video segment you want to  
archive.  
3. Press Archive again to mark the end time of the video segment you want to  
archive.  
This segment is then archived to the media.  
Using the DVR player  
Use the DVR player to view video clips archived from the DVR 31 on any PC.  
The DVR player is automatically included when archiving data from the device.  
When you insert the backup media into the PC, the DVR player automatically  
runs.  
Note: If your PC is running on Windows Vista or Windows 7, the DVR player may  
not automatically launch. If so, open the backup media by double-clicking the  
device drive letter, and then launching the DVR Player file located in the Player  
folder.  
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Chapter 4: Basic operation  
Figure 17: DVR player  
To view archived video using the DVR player:  
1. Launch the DVR player.  
2. Click Play to display the Data List dialog box.  
The Data List dialog box displays a list of all archived video. If you don’t see a  
list, click Open and browse for the folder containing your archived video.  
3. Select an event, and then click Playback to display the Playback screen.  
You can select the start time and cameras from which to play video.  
4. Click OK to play back video.  
To verify that the video has not been altered, select an event, and then click  
Verify in the Data List dialog box. The Playback screen displays. If the Status Log  
reports a value of Good Signature, then the video has not been altered.  
To play back a local file previously saved from the DVR, click Local Playback in  
the Playback screen, and then click Open to browse for the local file.  
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Chapter 4: Basic operation  
Turning off the DVR 31  
To avoiding potentially damaging the DVR 31, use the proper method to turn off  
the unit.  
To turn off or restart the unit:  
1. Display the main menu.  
2. Select System to display the System screen.  
3. Select Shutdown. The Shutdown screen displays.  
4. Select Restart to restart the unit or Shutdown to turn off the unit.  
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Chapter 5  
Using the Web browser  
Summary  
This chapter describes how you can use the Web browser interface to configure  
the device, search and play back recorded video, and control a PTZ camera. You  
can also specify settings on the Web browser interface to optimize video  
playback and recording performance when operating in a low or limited  
bandwidth environment.  
Content  
Overview 44  
Windows Vista and 7 users 45  
Browser connections 46  
Using the Web browser to configure the device 46  
Searching and playing recorded video 47  
Using the mouse to zoom in or out 47  
Live dual streaming 47  
Bandwidth throttle management 48  
Controlling a PTZ camera in the Web browser 48  
Exporting Video Clips 49  
To play the clip 50  
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Chapter 5: Using the Web browser  
Overview  
The DVR 31 Web browser lets you view, record, and play back videos as well as  
manage all aspects of the DVR 31 from any PC with Internet access. The  
browser’s easy-to-use controls give you quick access to all DVR 31 functions.  
To access the DVR 31, open a Web browser and enter the IP address assigned  
to the DVR 31 as a Web address. In the log on screen, enter the default user ID  
and password.  
User ID: admin  
Password: 1234  
The Web browser uses HTTP Port 80.  
Figure 18: Web browser interface  
Table 11: Web browser interface features and controls  
Item  
Name  
Description  
1
2
Display and audio settings  
Camera  
Enable audio. Record live video. Specify viewer layout.  
View video from the selected camera.  
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Chapter 5: Using the Web browser  
Item  
Name  
Description  
3
Bandwidth control switch (Dual Toggle between Bandwidth settings and Live Dual  
Streaming)  
Streaming. By default the Bandwidth settings are  
enabled. Bandwidth settings refer to the number of  
video frames sent across the network. For example,  
select High for all data or select Low for partial data.  
Switching to Live Dual Streaming uses a second video  
data stream (less data size) that is sent over the  
network. This is ideal for lower bandwidth networks. For  
more information, see “Live dual streaming” on page  
4
PTZ controls  
Control PTZ for the currently selected camera. Only  
displays if PTZ control is available for the selected  
camera (indicated by a PTZ icon). You can drag this  
panel anywhere on the screen.  
5
6
7
8
Viewer  
View live or playback video.  
Zoom in or out on video.  
Download the DVR player.  
Lets you do the following:  
Zoom  
Download DVR player  
Function  
View live video  
Play back video  
Display the configuration screen  
Search for recorded video  
Take an image snapshot (saves image file to  
Desktop)  
Set the aspect ratio  
Check the hard drive health status  
Windows Vista and 7 users  
Internet Explorer for Windows Vista and Windows 7 operating systems have  
increased security measures to protect your PC from any malicious software  
being installed. When using the DVR 31 Web browser interface, you can install  
ActiveX controls to connect and view video using Internet Explorer. However, you  
cannot download data, such as video, images, and the DVR player due to the  
increased security measure.  
To have complete functionality of the Web browser interface and the DVR player  
with Windows Vista and Windows 7, do the following:  
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Chapter 5: Using the Web browser  
• Run the Browser interface and the DVR player application as an administrator  
in your workstation  
• Add the DVR’s IP address to your browser’s list of trusted sites  
To add the DVR’s IP address to Internet Explorer’s list of trusted sites:  
1. Open Internet Explorer.  
2. Click Tools, and then Internet Options.  
3. Click the Security tab, and then select the Trusted sites icon.  
4. Click the Sites button.  
5. Clear the “Require server verification (https:) for all sites in this zone” box.  
6. Enter the IP address in the “Add this website to the zone” field.  
7. Click Add, and then click Close.  
8. Click OK in the Internet Options dialog screen.  
9. Connect to the DVR 31 for full browser functionality.  
Browser connections  
The Web browser interface lets you connect to the DVR 31 up to five times  
simultaneously. With each connection, you can view up to 16 cameras (streams).  
You can only view video from one camera for any additional connection to the  
device.  
Using the Web browser to configure the  
device  
Click the Configuration button to display the configuration screen. The  
configuration screen lets you configure:  
• Camera settings including motion detection, PTZ controls, video image,  
covert camera, and camera title  
• Recording settings including recording schedule and recording quality  
• Alarm settings including alert notifications, audio alerts, prealarm, and post-  
alarm seconds  
• Display options including resolution and sequencing  
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Chapter 5: Using the Web browser  
• Network settings including bandwidth throttle, e-mail, DDNS, and UPnP setup  
• System settings including system date and time, audio, unit name, RS-485,  
RS-232, language, and hard drive setup  
The configuration screen also lets you view the unit’s information.  
Searching and playing recorded video  
To search for and play back recorded video, click the Playback button. The  
Playback screen displays. Select the camera, date and time from which you want  
to play back video, and then click Start. Video is played back at the viewer. Use  
the playback control bar to forward, reverse, or pause playback video.  
You can also search for video by events or text. Click the Search button to  
display the Event List screen. Select the appropriate tab and enter your search  
criteria. The Event List screen also lets you download results to your PC as DRV  
files.  
Using the mouse to zoom in or out  
During live or playback mode, you can use the mouse to quickly zoom in on a  
video image. To zoom in, right-click on a video tile, then use the scroll wheel to  
zoom in or out. When a video image is zoomed in, you can drag the video image  
to pan out to different areas.  
Live dual streaming  
The Live Dual Streaming function lets you view video from up to 16 cameras on  
the Web browser interface while on a lower bandwidth network. This feature  
utilizes a second and smaller video data stream that is sent over the network.  
Click on the Bandwidth Control Switch button (shown in Figure 19 on page 48) in  
the Web browser interface and select the appropriate bandwidth setting to enable  
dual streaming. Predefined bandwidth settings (for the second stream) in the  
browser include:  
• 768 kbps  
• 576 kbps  
• 384 kbps  
• 192 kbps  
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Chapter 5: Using the Web browser  
Figure 19: Bandwidth control switch  
Bandwidth throttle management  
The Bandwidth Throttle Management function lets you throttle the amount of  
network data sent from the DVR to a client. This function is helpful for networks  
that have predefined bandwidth limits. This feature lets you control the DVR 31 in  
a network-sensitive environment and prohibits the DVR 31 from sending a large  
amount of network data that can potentially disrupt the network. To configure  
bandwidth throttle, see “Advanced IP settings” on page 71.  
Both live dual streaming and bandwidth throttle management can be used  
simultaneously or individually. For example, if you display live video in the Web  
browser with the bandwidth throttle management feature enabled, the video  
update rate is lower, as network video data is sent in shorter, controlled amounts.  
However, if live dual streaming is enabled, then the video quality increases, since  
the second stream can be reduced to meet the bandwidth throttle settings, which  
results in a higher video update rate.  
Controlling a PTZ camera in the Web  
browser  
The Web browser interface lets you control the PTZ functions of a camera.  
Cameras with PTZ capabilities are marked with a PTZ icon (as shown in  
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Chapter 5: Using the Web browser  
Figure 20: PTZ camera in Web browser  
Exporting Video Clips  
This section explains how to export video using Internet Explorer. The videos  
export as a .drv file type and the DVR Player must be used to view them. When  
providing videos to law enforcement, the DVR Player will be provided on the CD  
along with the video clip(s).  
1. Establish the start and stop times of the video clip you wish to export, write  
them down.  
2. Re-open the playback window by clicking on the “playback” button, this time  
choose “download”.  
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Chapter 5: Using the Web browser  
3. Name the file, select the camera(s), and set the start and stop times. Take  
note of the file path.  
4. Export the file, you should see a progress window that closes when the export  
is complete.  
5. Browse to the saved folder on your PC. There you will find a sub folder called  
“DVR Player” as well as the .drv file that you exported.  
6. Copy and paste the .drv file into the DVR Player folder, that way you will  
always have a copy of the clip that won’t be overwritten on the DVR.  
7. Open the DVR Player folder and make sure that the .drv file is there. You can  
place multiple .drv files there if you wish.  
8. Delete any other .drv files in that folder that you don’t want included on the  
CD.  
9. Go back one level to see the DVR Player folder as a single entity.  
10.Insert a CD into the drive on your PC, don’t use the wizard that opens by  
default.  
11.Right click on the DVR Player folder, copy and paste it onto the CD drive.  
12.A balloon pops up saying you have files waiting to be written to the CD, click  
in the balloon.  
13.Click on burn files to CD, click finish.  
To play the clip  
1. Open the DVR Player folder from the CD.  
2. Double click the .exe file and the DVR Player opens.  
3. Click the play button and the selection window opens.  
4. Click “Open”, select the CD drive and the DVR Player folder, click OK, you  
will see your clip highlighted in the window.  
5. Click playback, then OK in the next window. The clip begins to play, you can  
double click it to make it full screen.  
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Chapter 6  
Advanced setup  
Summary  
This chapter covers the advanced setup of your DVR 31. Advanced setup lets  
you define your users and access privileges, specify display options, and network  
configuration. Only users with appropriate access privileges can define and  
modify advanced configurations.  
Content  
Managing users 53  
Customizing a user 53  
Enabling password 55  
Defining access privileges 55  
Configuring cameras 57  
Motion detection alarm 58  
Assigning PTZ protocol 59  
Adjusting video image 59  
Assigning a camera name 60  
Configuring recording and schedule settings 61  
Defining a recording schedule 62  
Configuring recording compression 63  
Defining recording quality 64  
Rec wizard 64  
Expert modes 65  
Alarm settings 66  
Configuring remote alert 67  
Enabling the alarm buzzer 68  
Camera alarm settings 68  
Prealarm and post alarm seconds 68  
Network settings 69  
Ethernet settings 69  
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Chapter 6: Advanced setup  
Advanced IP settings 71  
E-mail settings 71  
DDNS settings 72  
UPnP 73  
Display settings 73  
Display format 74  
Camera title display 74  
Unit name display 74  
Dwell time 74  
Sequence order 74  
Event display 75  
POS transaction display 75  
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Chapter 6: Advanced setup  
Managing users  
The DVR 31 is shipped with one predefined user for the system administrator  
and seven predefined standard users. The default system administrator logon  
uses admin as the account name with a default password of 1234. You can  
modify the admin password but not the admin user name. The seven predefined  
standard users are labeled User1 to User7 with a default password of 4321 and  
level 4 access. The administrator can customize the seven standard users and  
define their privileges. Use the Users screen (shown in Figure 21 below) to  
manage users.  
Note: When accessing the main menu for the first time, the system lets you pick  
either an admin user or a regular user (Level 4 privilege) by default. If you select  
User 4, enter the initial default password of 4321.  
Figure 21: Users screen  
Customizing a user  
Only the system administrator can customize a user. Customizing a user  
includes changing the user name, password, and access privileges on the User  
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Chapter 6: Advanced setup  
for the DVR 31.  
Figure 22: User screen  
To customize a user:  
1. Select Users on the main menu to display the Users screen.  
2. Click the User Setup button to display the User screen.  
3. Select the user you want to customize in the Account box.  
4. Click Mod in the Account box to display the virtual keyboard.  
5. Enter a new user name and click OK to return to the User screen. User  
names are case-sensitive.  
6. Click Mod in the Password box to display the virtual keyboard as shown in the  
figure below.  
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Chapter 6: Advanced setup  
7. Enter a new password for the account.  
Note: You can only enter numerals for passwords.  
8. Click OK to return to the User screen.  
9. Select an access privilege for the user in the Privilege box.  
10.Click Confirm to save your changes.  
Enabling password  
The Enable Password option determines whether or not users must enter their  
passwords to display the main menu and functions. To enable this option, click  
Users on the main menu to display the Users screen. Select On in the Enable  
Password box.  
Defining access privileges  
The Privileges screen (shown in Figure 23 on page 56) lets you assign access  
levels to various functions or privileges of the DVR 31. Access levels range from  
level 1 (lowest) to level 8 (highest). Additionally, setting an access level to  
"Anyone" allows anyone to access the function, regardless of their assigned  
available in the DVR 31.  
Note: You cannot change the access level of the admin account.  
Table 12: Function or privilege descriptions  
Privilege  
Description  
PLAY/SEARCH  
Search and play back recorded video  
View and configure covert camera settings  
COVERT  
CAMERA  
PTZ CONTROL  
SPOT MONITOR  
ARCHIVE  
Display and use the PTZ controls of a camera  
Access the spot monitor  
Archive recorded video  
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Chapter 6: Advanced setup  
Privilege  
Description  
MAIN MENU  
CAMERA  
Display the main menu  
Configure camera settings  
Configure recording settings  
Configure event settings  
Specify user settings  
RECORDING  
EVENT  
USERS  
NETWORK  
DISPLAY  
Configure network settings  
Configure display settings  
Configure system settings  
Display system information  
SYSTEM  
INFORMATION  
Figure 23: Privileges screen  
To assign access levels to privileges:  
1. Click Users on the main menu to display the Users screen.  
2. Click the Privileges Setup button to display the Privileges screen.  
The Privileges screen displays a list of all privileges or operating functions for  
the DVR 31 and the current access level of each.  
3. Select an access level for each of the privilege using the drop-down list.  
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Chapter 6: Advanced setup  
Configuring cameras  
This section describes how to configure your cameras using the Cameras screen  
camera settings:  
• Motion detection alarm  
• PTZ controls  
• Display properties  
• Camera title (name)  
• Covert Camera  
• Audio On or OFF  
Changes made in the Cameras screen apply only to the selected camera in the  
Current Camera box. To copy a camera’s configuration settings to another  
camera, click Copy Settings. Settings copied include motion, PTZ, and video  
adjustment settings. Copied settings do not include the camera title and covert  
camera.  
Figure 24: Cameras screen  
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Chapter 6: Advanced setup  
Motion detection alarm  
A motion detection alarm is an alarm that is triggered when a camera detects  
motion. The DVR 31 can be configured to display an on-screen alert icon and  
sound an alarm tone. The DVR 31 lets you define the area on screen where the  
motion is detected, the level of sensitivity to motion, the schedule, and the target  
size.  
To define a motion detection alarm:  
1. Click Cameras on the main menu to display the Cameras screen.  
2. In the Current Camera box, select the camera for which you want to define a  
motion detection alarm .  
3. Click the Motion Detection Setup button to display the Motion Detection  
screen.  
4. In the Motion Detection box, select the schedule of when you want motion  
detection to be enabled.  
5. Click the Detection Area Setup button to define the motion detection area.  
The system displays a grid covering the entire live view screen of the  
currently selected camera as shown in the figure below. By default, motion  
detection is set for the entire screen. Each green square represents a motion  
detection area. Click on an area (or press Enter) to stop motion detection in  
that area. When only the desired detection areas remain, right-click, and then  
click Confirm to save your settings. Press Esc to return to the main menu.  
Alternatively, you can select the entire area by right-clicking, and then clicking  
Select All. A grid covers the entire display screen. Click Deselect All to clear  
the screen from motion detection.  
6. Select a sensitivity level in the Sensitivity box.  
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Sensitivity level refers to the degree of pixel change in the specified area  
before a motion detection alarm triggers.  
Note: The Motion Detection screen also includes a motion sensitivity indicator  
that lets you test (by making motions on the camera) how much motion is  
required to trigger an alarm at the selected sensitivity level. A buzzer sounds  
off when an alarm is triggered.  
7. Select the target size in the Target Size box.  
Target size refers to the minimum size of an area in which motion is detected  
thus triggering a motion detection alarm.  
Assigning PTZ protocol  
Assign a PTZ protocol and ID to a camera to allow PTZ control of the camera  
while in PTZ mode. The PTZ Setup screen lets you assign a PTZ protocol and ID  
to a camera.  
To assign PTZ protocol and ID to a camera:  
1. Click Cameras on the main menu to display the Cameras screen.  
2. Click the PTZ Setup button to display the PTZ Setup screen.  
3. Select a protocol in the PTZ Protocol box.  
Available protocol values include:  
• None  
• JVC  
• DSCP  
• AD422  
• Pelco D  
• Pelco P  
• Hitron  
• Panasonic C  
• Panasonic N  
• GE RS-485  
• GE RS-422  
4. Select an ID in the PTZ ID box.  
Adjusting video image  
In order to get the best image quality when capturing video, you may need to  
adjust the video image settings, including brightness, contrast, saturation, and  
hue. Use the Adjust Video screen (shown in Figure 25 on page 60) to modify  
these settings.  
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Chapter 6: Advanced setup  
Figure 25: Adjust Video screen  
To adjust video image:  
1. Click Cameras on the main menu to display the Cameras screen.  
2. Click the Adjust Video Setup button to display the Adjust Video screen.  
3. Make the appropriate video image adjustments.  
Adjust the video image’s brightness, contrast, saturation, and hue by  
selecting a level in the corresponding box.  
4. If video is going to be looped out of the device, set the Termination option to  
Off to avoid a double terminated video signal.  
Covert Camera  
When a password is enabled on the DVR 31, the Covert Camera option will be  
made available. When Covert Camera is selected for the camera, the camera's  
video will not be viewed on the Main Monitor, Spot Monitor, or Browser, and  
cannot be archived if the user does not have the proper privileges (see Table 12  
on page 55). Instead there will be a gray screen displayed until a user with the  
proper privileges has logged in.  
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Chapter 6: Advanced setup  
Audio Off  
Select Yes to disable a cameras audio recording or No to enable the audio. The  
default setting is No (Audio enabled).  
Assigning a camera name  
Each camera can be assigned a unique camera name. If you do not assign a  
camera name, a default, pre-numbered camera name is applied.  
To assign a camera name:  
1. Click Cameras on the main menu to display the Cameras screen.  
2. Click the Camera Title edit box.  
A virtual keyboard displays.  
3. Enter the new camera name.  
You can enter up to 11 characters.  
4. Click OK to exit the virtual keyboard and return to the Cameras screen.  
The new camera name is displayed.  
Configuring recording and schedule settings  
Use the Schedule screen (shown in Figure 26 on page 62) to define how and  
when the DVR 31 records video. The following options can be configured:  
• Recording schedule  
• Video compression  
• Recording quality  
Note: If video loss is detected on a camera, the unit will stop recording from that  
camera.  
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Chapter 6: Advanced setup  
Figure 26: Schedule screen  
Defining a recording schedule  
The Scheduling screen (shown in Figure 27 on page 63) lets you define the  
elements of a schedule, such as the daytime, nighttime, and weekend ranges.  
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Chapter 6: Advanced setup  
Figure 27: Scheduling screen  
To define schedule ranges:  
1. Click Schedule on the main menu to display the Schedule screen.  
2. Click Scheduling Setup to display the Scheduling screen.  
3. Select the daytime range using the Daytime Begin and Daytime End boxes.  
4. Select the nighttime range using the Nighttime Begin and Nighttime End  
boxes.  
5. Select On in the Weekend Schedule box to enable weekend schedule.  
6. Select the weekend range using the Weekend Begin and Weekend End  
boxes.  
Note: Weekend schedule takes precedence if overlapping on a weekday.  
Configuring recording compression  
To configure recording compression:  
1. Click Schedule on the main menu to display the Schedule screen.  
2. Click Compression Setup to display the Compression screen.  
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Chapter 6: Advanced setup  
3. Select a resolution in the Resolution box.  
4. Select a format in the Format box.  
The resulting recording frame rate is automatically populated based on what  
you selected in the Resolution and Format box in the Total Rec FPS box.  
5. Close the screen to save your settings.  
Defining recording quality  
To define the quality of your recording, click Schedule on the main menu to  
display the Schedule screen. Then select a recording quality in the Quality/FPS  
box. The quality is set to Normal Quality by default. Each camera’s FPS is  
calculated using the total PPS divided by the total number of cameras.  
Recording quality values include:  
• Expert Mode  
• Best Quality  
• Normal Quality  
• Low Quality  
• Event Only  
Rec Wizard  
• 512K ADSL  
• 256K ADSL  
• 128K ADSL  
Rec wizard  
of determining the recording resolution and quality based on the number of  
recording days and the recording schedule. Alternatively, you can select the  
recording resolution and quality to determine the recording schedule.  
Note: The Record At Weekend command is unavailable if the Weekend  
Schedule box in the Schedule screen is set to No.  
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Chapter 6: Advanced setup  
Figure 28: Rec Wizard screen  
To use the Rec Wizard screen:  
1. Click Schedule on the main menu to display the Schedule screen.  
2. Select Rec Wizard in the Quality/FPS box.  
The Rec Wizard command becomes available.  
3. Click Rec Wizard to display the Rec Wizard screen.  
4. Select your recording settings.  
5. Close the screen to save your settings.  
In the Rec Wizard screen, select the number of recording days in the Recording  
Days box and whether to enable recording in daytime, nighttime, and weekends  
in the corresponding boxes. The Average FPS and Average Quality boxes are  
automatically populated based on the settings you specified and on the hard  
drive capacity. You can also select a frame rate and recording quality at which  
the screen automatically populates the number of recording days and scheduling  
commands.  
Expert modes  
The Expert Modes screen (shown in Figure 29 on page 66) lets you customize  
the resolution and recording quality based on the schedule and event conditions  
on a per camera basis. You can set the resolution and recording quality in normal  
and event conditions based on the recording schedule.  
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Chapter 6: Advanced setup  
Figure 29: Expert Mode screen  
To use the Expert Modes screen:  
1. Click Schedule on the main menu to display the Schedule screen.  
2. Select Expert Mode in the Quality/FPS box. The Expert Mode command  
becomes available.  
3. Click Expert Mode to display the Expert Modes screen.  
4. In the Current Camera box, select the camera you want to configure.  
5. Select your recording settings in the corresponding boxes.  
Use the Normal FPS and Normal Quality boxes to select the recording resolution  
and quality under normal conditions. Use the Event FPS and Event Quality boxes  
to select the recording resolution and quality under event conditions.  
Alarm settings  
Use the Alarms screen (shown in Figure 30 on page 67) to define how the DVR  
31 handles alarms. Configurable settings include:  
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Chapter 6: Advanced setup  
• Remote alert  
• Alarm buzzer  
• Alarm input and output  
• Prealarm and post-alarm seconds  
Figure 30: Alarms screen  
Configuring remote alert  
The DVR 31 can send alarm notifications to a remote PC using compatible  
monitoring software. Use the Remote Alert screen to define settings that allow  
the DVR 31 to communicate with the remote PC and to enable this feature.  
In addition, the DVR sends a signal to the remote PC every two minutes to  
indicate that the DVR is still active.  
To configure remote alert:  
1. Click Alarms on the main menu to display the Alarms screen.  
2. Click Remote Alert Setup to display the Remote Alert screen.  
3. Select an alert set.  
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Chapter 6: Advanced setup  
4. Select On in the Alert Notification box to enable alert notification to the remote  
PC.  
5. Enter the PC’s IP address in the Alert IP edit box.  
6. Enter the PC’s port in the Alert Port box.  
Enabling the alarm buzzer  
In the Alarms screen, select On in the Buzzer box to enable alarm buzzer. An  
audible sound is emitted when an alarm is triggered.  
Camera alarm settings  
Use the Camera Setting screen to define camera alarm settings.  
To define camera alarm settings:  
1. Click Alarms on the main menu to display the Alarms screen.  
2. Click Camera Setting Setup to display the Camera Setting screen.  
3. Select a camera in the Current Camera box.  
4. Select an alarm input in the Alarm Input box.  
5. Select an output in the Relay Output box.  
6. Select On in the Video Detection box to detect video loss.  
7. Select an Event Trigger Preset for that camera (mapped in the PTZ menu).  
8. You can also copy these settings to other cameras.  
Prealarm and post alarm seconds  
In the Prealarm box, enter the prealarm seconds. The prealarm option defines  
the number of seconds recorded before a motion or external alarm is triggered  
and includes the alarm data.  
In the Post-Alarm box, enter the post alarm seconds. The post alarm option  
defines the number of seconds recorded after a motion or external alarm is  
triggered and includes the alarm data.  
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Chapter 6: Advanced setup  
Network settings  
Accessing the DVR 31 remotely through a network requires that you define  
certain network settings. Use the Network screen (shown in Figure 31 below) to  
define the network settings of the DVR 31, including:  
• Ethernet settings  
• IP settings  
• E-mail notification settings  
• Syncing the DVR 31 time with the network  
• DDNS settings (Dynamic Domain Name Service)  
• UPnP settings (Universal Plug and Play)  
Figure 31: Network screen  
Ethernet settings  
Use the Ethernet Setting screen (shown in Figure 32 on page 70) to configure  
standard Ethernet settings. Click Ethernet Setting Setup in the Network screen to  
access the Ethernet Setting screen.  
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Chapter 6: Advanced setup  
Figure 32: Ethernet Setting screen  
To define Ethernet settings:  
1. Click Network on the main menu to display the Network screen.  
2. Click Ethernet Setting Setup to display the Ethernet Setting screen.  
3. Select an Ethernet type.  
4. Select On in the DHCP box to enable DHCP (Dynamic Host Configuration  
Protocol) if the network automatically supplies an IP address. Otherwise,  
select Off in the DHCP box and continue with steps 5 through 9.  
5. Enter the network’s dynamic IP address in the IP edit box.  
6. Enter the subnet mask in the Subnet Mask edit box.  
7. Enter the gateway IP address in the Gateway edit box.  
8. Enter the DNS IP address in the DNS edit box.  
9. Enter the secondary DNS IP address box in the DNS2 edit box, if required.  
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Chapter 6: Advanced setup  
Advanced IP settings  
Use the IP Advanced screen to define the connection port and bandwidth throttle  
used for the Web browser. Bandwidth throttle lets you throttle the amount of  
network data from the DVR to a client. Predefined bandwidth throttle settings  
include:  
• 192 kbps  
• 384 kbps  
• 768 kbps  
• 960 kbps  
For more information in Bandwidth Throttle Management, see “Bandwidth throttle  
E-mail settings  
The DVR 31 has the option to send e-mail notifications of alarm events through  
the network. Use the Email Setting screen (shown in Figure 33 below) to  
configure the e-mail settings.  
Figure 33: Email Setting screen  
To define e-mail settings:  
1. Click Network on the main menu to display the Network screen.  
2. Click Email Setting Setup to display the Email Setting screen.  
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Chapter 6: Advanced setup  
3. Enter the e-mail address to whom the notification is sent in the Email Address  
edit box.  
4. Enter the e-mail server of the e-mail account from whom the notification is  
sent in the Email Server edit box.  
5. Enter the e-mail port number of the e-mail account from whom the notification  
is sent in the Email Port edit box.  
6. Enter the e-mail address of the e-mail account from whom the notification is  
sent in the Account edit box.  
7. Enter the password of the e-mail account from whom the notification is sent in  
the Password edit box.  
8. Select On in the Use SSL Connection to enable the SSL connection.  
9. Select On in the Event Notification to enable e-mail notification.  
If this option is enabled, any motion, video loss, or alarm events will trigger an  
e-mail notification of these events.  
10.Select On in the Event Attachment to allow attachments in the e-mail  
notification. Attachments will be an .avi video clip of the event.  
DDNS settings  
The DDNS function lets you define the device’s domain name for access through  
a Web browser. Use the DDNS Setting screen to define the settings for the  
DDNS function.  
The domain name format is http://(DNS name).ddns-tvr.net.  
To define the DDNS settings:  
1. Click Network on the main menu to display the Network screen.  
2. Click DDNS Setting Setup to display the DDNS Setting screen.  
3. In the Use DDNS box, select On to enable the DDNS function .  
4. Enter the host name. If you leave this box blank, the system generates a host  
name for you.  
5. Enter the port number.  
6. In the Submit/Update box, select Yes to submit the DDNS information through  
the network.  
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Chapter 6: Advanced setup  
UPnP  
If enabled, the UPnP function (Universal Plug and Play) lets a PC connect to the  
DVR 31 using the same local area network. To enable this function, select On in  
the UPnP box in the Network screen.  
Display settings  
Use the Display screen to configure how information is displayed on-screen. The  
following settings can be configured:  
• Display format  
• Camera title display  
• Unit name display  
• VGA resolution  
• Dwell time  
• Sequence order  
• Event display  
• POS transaction display  
To access the Display screen, click Display on the main menu.  
Figure 34: Display screen  
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Chapter 6: Advanced setup  
Display format  
Select a display format in the Display Type box. The display format determines  
how the date and time are displayed on-screen. You can select a format of one  
row or two rows.  
Camera title display  
Select Yes in the Camera Title box to display the camera title (name) on-screen.  
Unit name display  
Select Yes in the Show DVR Name box to display the unit’s name on-screen.  
VGA Resolution  
Select from:  
• 800 x 600  
• 1024 x 768  
• 1280 x 1024  
• 720P  
• 1080P  
Dwell time  
Dwell time refers to the amount of time a camera view is displayed before moving  
into a different camera view. Select a dwell time for the main monitor in the Main  
Dwell Time box. Select a dwell time for the spot monitor in the Spot Dwell Time  
box.  
Sequence order  
The DVR 31 lets you configure the order of the cameras displayed in sequence  
mode for both the main monitor and the spot monitor.  
To configure the order of cameras:  
1. Click Display on the main menu to open the Display screen.  
2. Click Main Sequence Order to display the Main Sequence Order screen.  
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Chapter 6: Advanced setup  
The Main Sequence Order screen displays the sequence positions and a row  
listing all cameras as shown in the figure below. By default, the system orders  
the cameras by camera number. Click Back to clear the last sequence  
position. Click Back repeatedly to clear all positions in the sequence.  
Note: To configure the sequence order for the spot monitor, click Spot  
Sequence Order. The Spot Sequence Order screen displays.  
3. Click the camera you want to display first from the camera row. That camera  
number displays in the first sequence position.  
4. Continue clicking cameras in the order you want them displayed in sequence  
mode until all sequence positions are filled.  
Event display  
Select On in the Event Indicator box to display any alarm events on-screen.  
POS transaction display  
Select an option in the Transaction Overlay box to configure the format of POS  
transactions displayed on-screen.  
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Chapter 6: Advanced setup  
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Chapter 7  
System settings  
Summary  
This chapter covers how to configure the system settings of your DVR 31.  
System settings lets you define the system date and time, unit name, RS-485  
and RS-232 settings, upgrade, and hard drive settings. Only users with  
appropriate access privileges can define and modify advanced configurations.  
Content  
Overview 78  
System date and time 79  
Daylight Saving Time 79  
Audio and remote 80  
RS-485 settings 80  
RS-232 settings 81  
Hard drive settings 81  
Importing and exporting configuration settings 82  
System log 82  
Upgrading the firmware 85  
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Chapter 7: System settings  
Overview  
Use the System screen (shown in Figure 35 below) to configure the following  
system settings:  
• System date and time  
• Audio output and key beep  
• Unit name and display  
• RS-485 settings  
• RS-232 settings  
• Mouse sensitivity settings  
• Firmware upgrade  
• Language selection  
• Hard drive settings and health status  
• Storing and uploading configuration settings  
• System logs  
• Shutting down the device  
Click System on the main menu to access the System screen.  
Figure 35: System screen  
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Chapter 7: System settings  
System date and time  
Configure the DVR 31 system date and time in the Date/Time screen. This  
screen also lets you enable Daylight Saving Time (DST) and format the date and  
time displayed on-screen.  
To configure the system date and time:  
1. Click System on the main menu to display the System screen.  
2. Click Date/Time Setup to display the Date/Time screen.  
3. Enter the current date in the Date box.  
4. Enter the current time in the Time box.  
5. Select a time zone in the Time Zone box.  
6. Select a date format in the Date Format box.  
7. Select a time format in the Time Format box.  
8. Click Daylight Saving Time to display the Daylight Saving Time screen.  
This screens lets you enable and configure Daylight Saving Time. For more  
Daylight Saving Time  
Use the Daylight Saving Time screen (shown in Figure 36 on page 80) to enable  
and configure Daylight Saving Time. This screen lets you select when Daylight  
Saving Time begins and ends.  
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Chapter 7: System settings  
Figure 36: Daylight Saving Time screen  
Audio and remote  
Use the Audio and Remote screen to define the audio output settings and specify  
the remote ID for the device. To access the Audio and Remote screen, click  
Audio and Remote Setup on the System screen.  
Select Live/PB in the Audio Output box to play audio during live or playback  
modes. Select On in the Key Beep box to allow front panel buttons to beep when  
pressed.  
Specifying a remote ID for the device lets you control up to 16 DVRs using a  
RS-485 settings  
Use the RS-485 Setting screen to define the settings for the RS-485 ports.  
Settings defined in this screen must match the PTZ settings of the camera  
connected to the RS-485 port. To access the RS-485 Setting screen, click RS-  
485 Setting on the System screen.  
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Chapter 7: System settings  
RS-232 settings  
Use the Device Setting screen to define settings for the serial port. This port is  
used to connect point-of-sale (POS) devices to the DVR 31. To access the RS-  
232 Setting screen, click RS-232 Setting on the System screen.  
Mouse Sensitivity settings  
Use the Mouse Sensitivity Setting screen to define sensitivity settings for the  
mouse.  
Hard drive settings  
Use the Hard Drives screen to define settings for the hard drive. Table 13 below  
describes the commands and options available on this screen. To access the  
Hard Drives screen, click Hard Drives on the System menu.  
Figure 37: Hard Drives screen  
Table 13: Hard Drives screen commands and options  
Commands and options  
Descriptions  
Auto Delete  
Selects the number of days when the system deletes data  
automatically  
Overwrite  
Select On to automatically overwrite data when the hard drive  
reaches its capacity  
Disk Drives  
Displays the Disk Drive screen. This screen lets you add, remove,  
format, and repair disk drives installed in your device. [1]  
Total Storage  
Free Capacity  
Displays the total hard drive space  
Displays the amount of available space in the hard drive  
[1] The Repair option under Disk Drives fixes file system errors.  
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Chapter 7: System settings  
Drive details and status  
Click the Setup button on the Disk Drives menu to open the Setup Screen. Select  
Yes under Details to view the hard drive details.  
Figure 38: Hard Drives details screen  
Importing and exporting configuration  
settings  
Use the Configuration screen to import or export configuration settings. Click  
Export Config to export the DVR 31’s configuration settings into a configuration  
file. Click Import Config to import configuration settings from a file. This screen  
also lets you restore the DVR 31 settings to factory defaults.  
System log  
The System Log screen displays your device’s information that is generated each  
time your device boots up. A system log helps you diagnose your system in case  
of problems. Click Archive to save the system log into a backup device.  
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Chapter 7: System settings  
Table 14 below describes the codes used in the system’s system log.  
Table 14: System log code descriptions  
Code  
Value  
Description  
Shutdown  
Shutdown  
Shutdown  
Boot  
AppExit  
PwrOff  
Use <ESC> + <ENTER> + <CH1> to terminate the AP  
PwrOff  
Reboot  
PwrOn  
From menu reboot  
Powered On  
Boot  
PwtFail  
Reboot  
ForceRst  
WDogRst  
UnknowRst  
Booted up but DVR was unexpectedly powered off  
Powered on via reboot  
AP force DVR reset  
Boot  
Boot  
Boot  
Watchdog Reset  
Boot  
Unknown Reset  
ChgDate  
ChgTime  
DstSwitch  
DstStime  
DstEtime  
AdminPwd  
UserPwd  
Upgrade  
Upgrade  
DiskAdd  
DiskDel  
Change system date  
Change system time  
Change DST On/Off  
Change DST start time  
Change DST end time  
Change admin password  
Change user password  
Upgrade software  
Upgrade bootload  
Add Disk to database  
Remove Disk from database  
Repair Disk  
DiskChk  
DiskFmt  
DiskIOER  
OverHeat  
CoolDown  
PurgeDB Normal  
PurgeDB Event  
DayStime  
DayEtime  
NigStime  
NigEtime  
Format Disk  
Disk I/O error.  
Overheat hdd detected  
HDD temperature back to normal from overheat state  
Purge normal  
Purge Event  
Change day schedule start time  
Change day schedule end time  
Change night schedule start time  
Change night schedule end time  
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Chapter 7: System settings  
Code  
Value  
Description  
WkdStime  
WkdEtime  
RecMode  
PresetCfg  
NormalPPS  
NormalSiz  
EventPPS  
EventSiz  
Change weekend schedule start time  
Change weekend schedule end time  
Change record mode  
Change preset config  
Change Normal PPS on per-channel config  
Change Normal size on per-channel config  
Change Event PPS on per-channel config  
Change Event size on per-channel config  
Change event active setting  
EventAct  
SmtDayNum  
SmtRecDay  
SmtRecNig  
SmtRecWkd  
AudioRec  
Circular  
Change ezRecord day number  
Change ezRecord day schedule  
Change ezRecord night schedule  
Change ezRecord weekend schedule  
Change audio record setting  
ON/OFF  
ON/OFF  
ON/OFF  
ON/OFF  
ON/OFF  
Change circular setting  
EventPart  
Export  
Change event partition (no more available)  
Export Record data of channel  
Export JPEG Pic of channel  
channel of data  
channel of JPG  
Export_JPG  
GUI  
Playback  
Entry  
Start Playback  
Playback  
CH XX  
Change Pb channel  
S:XXXXXX  
E:XXXXXX  
--MENU--  
--OPTION--  
--ITEM--  
XXXXXX  
Playback start time information  
Playback stop time information  
Log what menu user entry  
Log what option user select  
Log what item value user change  
Scandisk was performed  
Scandisk failed  
XXXXXX  
Menu text  
Option text  
Item text/Value  
INTDEVXX [1]  
INTDEVXX [1]  
INTDEVXX [1]  
INTDEVXX [1]  
AUTOSCAN  
FAILSCAN  
DESELFMT  
PASSSCAN  
Drive formatted  
Scandisk fixed file system errors  
[1] The XX represents the SATA port number that the Hard Drive is connected to.  
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Chapter 7: System settings  
Upgrading the firmware  
To upgrade the firmware using the built-in interface:  
1. Display the System screen.  
2. Click Upgrade to display the Upgrade screen as shown in the figure below.  
3. Upgrade the unit’s firmware.  
Click Upgrade Firmware to upgrade the firmware through a USB flash drive.  
Click Firmware Download to connect the device to a network and download  
the upgrade file.  
4. Click Upgrade at the prompt to reboot the DVR 31 and begin the upgrade  
process.  
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Appendix A  
Specifications and  
Troubleshooting  
Summary  
This appendix provides specifications and troubleshooting information for the  
DVR 31.  
Content  
Product specifications 88  
HDMI Compatibility List 89  
HDMI Incompatibility List 89  
Battery removal 90  
Troubleshooting 90  
Scandisk 90  
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Appendix A: Specifications and Troubleshooting  
Product specifications  
Model  
DVR 31  
Video compression  
Playback resolution  
Video input  
H.264  
D1/2CIF/CIF  
16 channels, BNC (1.0 Vp-p on 75 )  
Main monitor  
1 channel, BNC (1.0 Vp-p on 75 ), 1 digital display, S-  
video  
Spot monitor  
1 channel, BNC (1.0 Vp-p on 75 )  
Frame rate (per channel)  
D1: 7.5 fps  
2CIF: 15 fps  
CIF: 30 fps  
Audio compression  
Audio input  
ADPCM, G.726  
16 channels, line-in  
Audio output  
1 channel, line-out  
Live Dual Streaming  
HDD interface  
Yes  
4 SATA interface, 1 DVD, 3 HDD  
Communication interface  
1 RJ45 10M/100M self-adaptive Ethernet Interface  
1 RS-485 interface  
1 RS-232 interface  
USB interface  
3 USB interfaces can support mouse and flash drive  
VGA/HDMI interface  
1 VGA interface can support resolution:  
Up to 1280 x 600 pixels / HDMI supports 720P, 1080P  
External alarm in  
Relay output  
16  
4
Bi-directional audio  
Buzzer support  
Yes  
Yes  
Power supply  
100 to 240 VAC  
Power consumption  
Operating temperature  
Relative humidity  
Dimensions (W x H x D)  
Weight  
100 W  
32 to 104°F (0 to 40°C)  
10% to 90%  
17.3 x 3.54 x 16.3 in (440 x 90 x 413 mm)  
Approx. 15.42 lb. (7 kg) with 1 HDD and DVD-RW drive  
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Appendix A: Specifications and Troubleshooting  
HDMI Compatibility List*  
Manufacturer  
BenQ  
Model  
ET-0019-N  
ET0036-B  
VH374  
BenQ  
BenQ  
BenQ  
SH3741  
VH3243  
BenQ  
Chimei  
Chimei  
Chimei  
Dell  
TL-24V7000D  
24SH-L  
DTL-637S200  
2408WFPb  
HL19SLW2  
22LD350  
Haier  
LG  
LG  
32LH30FD  
LG  
37LB7DF  
Orion  
17RTC  
Panasonic  
Panasonic  
Philips  
Pioneer  
Samsung  
Samsung  
Sony  
TH-L37U20W  
TC-37MPK  
42PFL363D/F7  
PDP-436PG  
P2770FH  
LN32A550P1R  
Bravia KDL-40S4100  
KLV-32U300A  
KLV-40W300A  
VX2433WM  
Sony  
Sony  
ViewSonic  
* Other monitors may have been added to the list since the release date of the manual. Call  
Technical support for the current listing.  
HDMI Incompatibility List  
Manufacturer  
Model  
Hannspree Monitor  
Toshiba 19AV600UZ  
ViewSonic  
HF237  
19AV600UZ  
VT2230  
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Appendix A: Specifications and Troubleshooting  
Battery removal  
The DVR 31 unit contains one 3 V Lithium battery. This battery can only be  
removed by a recycling or service technician. The remote control comes with two  
AAA alkaline batteries.  
To remove the remote control batteries:  
1. Detach the remote control’s back cover.  
2. Replace the batteries with any standard AAA batteries.  
3. Reattach the cover.  
4. Dispose of the batteries as required by local ordinances or regulations.  
Troubleshooting  
Scandisk  
Scandisk will run when the system detects file system errors and will run a  
scandisk at boot up. This is run automatically when the firmware detects any  
inconsistency in the file system or after five improper shutdowns during normal  
operation.  
The Scandisk operation may take 30 minutes or longer depending on the hard  
disk drive configuration of your DVR 31. During this time the DVR 31 will not be  
recording. If Scandisk is successful the DVR 31 will reboot and will begin  
recording automatically. If Scandisk fails, you will have the option to format the  
defective hard disk or call Technical Support for assistance.  
The System Log on the DVR 31 will provide information of when Scandisk was  
run. Please note if you see "PASSSCAN" message frequently please note this  
maybe a symptom of the hard drive failing. You should archive your video data  
and replace the hard drive(s).  
S.M.A.R.T. Hard Drive information  
SMART data can be viewed from the Disk Drive menu from the Front Panel and  
Browser which can be archived. SMART data will include if the current hard drive  
has a journal (confirming ext3 file system) and will display if the current hard  
drive has allocated bad sectors. If the Offline Uncorrectable count starts  
increasing, this may be a sign that the physical hard drive is failing.  
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Appendix B  
Factory defaults  
Summary  
This appendix provides the DVR 31’S factory defaults.  
Content  
Menu defaults 92  
Network defaults 92  
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Appendix B: Factory defaults  
Menu defaults  
Function  
Setting  
M/D/Y  
12 HR  
Date format  
Time format  
Normal record speed  
30 frames per second (NTSC), 25 frames per second (PAL)  
at CIF  
Record quality/FPS  
Menu timeout  
Video standard  
Disk overwrite mode  
Brightness  
Normal Quality  
5 minutes  
NTSC  
Overwrite  
0
Contrast  
0
Hue  
0
Saturation  
0
Daylight Saving Time  
Off  
Network defaults  
Function  
Setting  
IP address  
192.168.1.82  
255.255.255.0  
192.168.1.1  
80  
Subnet mask  
Gateway address  
Http port  
92  
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Appendix C  
Warranty and support  
Summary  
This appendix provides information on warranty and support for the DVR 31.  
Content  
Warranty information 94  
Contacting support 94  
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Appendix C: Warranty and support  
Warranty information  
The warranty period for the DVR 31 is three years from the date of delivery.  
Contacting support  
Contact technical support if you encounter any difficulties during this installation.  
Please make sure you have the requested diagnostic or log files ready before  
you contact us by phone or go to www.interlogix.com/customer-support.  
Technical Support  
Europe, Middle East and Africa  
W
Select Contact Us at www.utcfssecurityproducts.eu  
North America  
T
E
+1 855.286.8889  
Australia  
E
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Appendix D  
KTD-405 keyboard  
mapping  
Summary  
This appendix provides information on how to operate the DVR 31 using the  
KTD-405 keyboard.  
Content  
DVR 31 to KTD-405 keyboard mapping 96  
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Appendix D: KTD-405 keyboard mapping  
DVR 31 to KTD-405 keyboard mapping  
DVR 31  
Up  
KTD-405  
Joystick up or hold Esc, and then press the Up Arrow  
Joystick down or hold Esc, and then press the Down Arrow  
Joystick left or hold Esc, and then press the Left Arrow  
Joystick right or hold Esc, and then press the Right Arrow  
Press Esc while in a menu  
Down  
Left  
Right  
Esc  
Menu  
Press Esc while in live mode  
Enter  
Press Enter ( )  
Changing a camera  
Live  
Press the camera number and Enter  
Press Play ()  
Zoom  
Press Zoom (  
)
Search  
Display  
Press Search (  
)
Press View and the 5 button (multiple times to switch between display  
modes)  
Sequence  
PTZ mode  
Archive  
Press Seq  
Press Stop ()  
Press Record ( ) in live and playback mode  
Press Play ()  
Play  
Pause  
Press Pause ()  
Rewind  
Press Rewind ()  
Fast Forward  
Frame reverse  
Frame advance  
Press Fast Forward ()  
While in playback, pause video, hold Esc, and then press the Left Arrow  
While in playback, pause video, hold Esc, and then press the Right  
Arrow  
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Index  
A
F
alarms  
front panel overview, 11  
camera alarm settings, 68  
configuring remote alert, 67  
enabling the alarm buzzer, 68  
prealarm seconds, 68  
archiving recorded files, 36  
Archive screen, 37  
I
installation environment, 4  
L
archiving a video segment, 39  
quick archive, 37  
live mode, 24  
viewing in full screen, 25  
viewing in multiscreen, 26  
logging out, 28  
B
back panel overview, 6  
basic operation  
M
turning on the TVR 30, 24  
main menu  
navigating through dialog screens, 19  
main menu commands, 18  
mouse toolbar, 13  
C
cameras  
adjusting video image, 59  
assigning a camera name, 61  
assigning PTZ protocol, 59  
motion detection alarm, 58  
connecting devices to the unit, 7  
control interfaces, 10  
N
network  
advanced IP settings, 71  
DDNS settings, 72  
email settings, 71  
ethernet settings, 69  
UPnP, 73  
controlling a PTZ camera, 28  
D
O
display  
camera title display, 74  
display format, 74  
dwell time, 74  
event display, 75  
POS transaction display, 75  
sequence order, 74  
unit name display, 74  
operating modes, 17  
P
playing back video, 30  
exiting playback mode, 36  
playback controls, 35  
searching for recorded video by events, 33  
searching for video by POS text, 33  
searching video for playback, 31  
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Index  
using Calendar Mode, 32  
product overview, 2  
PTZ mode, 28  
PTZ control buttons, 29  
R
recording  
configuring recording compression, 63  
defining recording quality, 64  
defining recording schedule, 62  
Expert mode, 65  
Rec wizard, 64  
remote control, 15  
S
spot monitor  
connecting the spot monitor, 26  
system  
audio output and key beep, 80  
configuration settings, 82  
Daylight Saving Time, 79  
hard drive settings, 81  
RS-232 settings, 81  
RS-485 settings, 80  
system date and time, 79  
T
turning off the TVR 30, 41  
U
upgrading the firmware, 85  
users  
customizing a user, 53  
defining access privileges, 55  
enabling password, 55  
managing users, 53  
V
virtual keyboard  
using the virtual keyboard, 20  
W
web browser  
using the web browser, 44  
98  
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