Samsung All in One Printer SRP 350PG USC User Guide

User’s Manual  
SRP-350  
Thermal Printer  
Rev. 1.07  
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SRP-350  
CAUTION  
Violating following instructions can cause slight wound or damage the appliance.  
If you observe a strange smoke, odor or noise from  
Keep the desiccant out of children’s reach.  
the printer, unplug it before taking following  
measures.  
If not, they may eat it.  
Switch off the printer and unplug the set from the mains.  
After the disappearance of the smoke, call your dealer to  
repair it.  
TO UNPLUG  
PRINTER  
PROHIBITED  
Install the printer on the stable surface.  
Use only approved accessories and do not try to  
disassemble, repair or remodel it for yourself.  
If the printer falls down, it can be broken and you can hurt  
yourself.  
Call your dealer when you need these services.  
Do not touch the blade of auto cutter.  
PRINTER  
DISASSEMBLING  
PROHIBITED  
PROHIBITED  
PRINTER  
Do not let water or other foreign objects in the  
printer.  
Do not use the printer when it is out of order. This  
can cause a fire or an electrocution.  
If this happened, switch off and unplug the printer before  
Switch off and unplug the printer before calling your dealer.  
calling your dealer.  
PROHIBITED  
PRINTER  
TO UNPLUG  
PRINTER  
DEALER  
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SRP-350  
Warning - U.S.A  
This equipment has been tested and found to comply with the limits for a Class A digital  
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated in a  
commercial environment. This equipment generates uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instruction manual, may cause  
harmful interference to radio communications. Operation of this equipment in a residential  
area is likely to cause harmful interference in which case the user will be required to  
correct the interference at his own expense.  
Notice - Canada  
This Apparatus complies with class “A” limits for radio interference as specified in the  
Canadian department of communications radio interference regulations.  
Get appareil est conforme aux normes class “A” d’interference radio tel que specifier par  
ministre canadien des communications dans les reglements d’interference radio.  
Caution  
Some semiconductor devices are easily damaged by static electricity. You should turn the  
printer “OFF”, before you connect or remove the cables on the rear side, in order to guard  
the printer against the static electricity. If the printer is damaged by the static electricity, you  
should turn the printer “OFF”.  
Waste Electrical and Electric Equipment (WEEE)  
This marking shown on the product or its literature, indicates that is should not  
be disposed with other household wastes at the end of its working life, To  
prevent possible harm to the environment or human health from uncontrolled  
waste disposal, please separate this from other types of wastes and recycle it  
responsibly to promote the sustainable reuse of material resources. Household  
users should contact either the retailer where they purchased this product, or  
their local government office, for details of where and how they can take this item for  
environmentally safe recycling. Business users should contact their supplier and check the  
terms and conditions of the purchase contract. This product should not be mixed with other  
commercial wastes for disposal.  
Label Material  
* Control Label: PC  
* Other Labels: PET  
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SRP-350  
Introduction  
The SRP-350 Roll Printer are designed for use with electronic instruments such as system  
ECR, POS, banking equipment, computer peripheral equipment, etc.  
The main features of the printer are as follows:  
1. High speed printing : 46.2 (1/6” Feed) lines per second.  
2. Low noise thermal printing.  
3. RS-232 (IFA-S TYPE), Parallel (IFA-P TYPE), USB (IFA-U TYPE),  
Ethernet (IFA-E TYPE), RS-232 + USB (IFA-SU TYPE).  
4. The data buffer allows the unit to receive print data even during printing.  
5. Peripheral units drive circuit enables control of external devices such as cash drawer.  
6. Characters can be scaled up to 64 times compared to it’s original size.  
7. Bar code printing is possible by using a bar code command.  
8. Different print densities can be selected by DIP switches.  
Please be sure to read the instruction in this manual carefully before using your new  
SRP-350.  
NOTE  
- The socket-outlet shall be near the equipment and it shall be easy accessible.  
All specifications are subjected to change without notice.  
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and  
quality of all our products. In following, product specifications and/or user manual content  
may be changed without prior notice.  
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SRP-350  
Table of Contents  
1. Setting Up the Printer................................................................................................... 7  
1-1 Unpacking.................................................................................................................. 7  
1-2 Connecting the Cables .............................................................................................. 8  
1-2-1 Serial Interface (RS-232C) ............................................................................ 8  
1-2-2 Serial Interface (RS-485)............................................................................... 9  
1-2-3 Parallel Interface (IEEE1284) ...................................................................... 10  
1-2-4 USB Interface ...............................................................................................11  
1-3 Connecting the Drawer............................................................................................ 11  
1-4 Setting the Dip Switches.......................................................................................... 12  
1-4-1 Serial Interface ............................................................................................ 12  
1-4-2 Parallel & USB Interface.............................................................................. 13  
1-5 Installing or Replacing the Paper Roll...................................................................... 14  
1-6 Adjustments and Settings........................................................................................ 16  
1-7 Using the Printer...................................................................................................... 16  
1-8 Connecting the computer......................................................................................... 17  
1-9 Connecting the Power Supply ................................................................................. 17  
2. Self Test....................................................................................................................... 18  
3. Hexadecimal Dumping ............................................................................................... 19  
4. Specification ............................................................................................................... 20  
5. Appendix ..................................................................................................................... 21  
5-1 Cleaning Printer....................................................................................................... 21  
5-2 Printing speed.......................................................................................................... 21  
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SRP-350  
1. Setting Up the Printer  
1-1 Unpacking  
Your printer box should include these items. If any items are damaged or missing, please  
contact your dealer for assistance.  
SRP-350  
Cover Cable  
CD  
Roll Paper  
Manual  
AC Adapter  
Power Cord  
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SRP-350  
1-2 Connecting the Cables  
You can connect up the three cables to the printer. They all connect to the connector panel  
on the back of the printer, which is shown below:  
NOTE  
- Before connecting any of the cables, make sure that both the printer and the host are  
turned off.  
1-2-1 Serial Interface (RS-232C)  
IFA-S TYPE  
ON  
Drawer kick-out Power supply  
Interface connector  
connector  
connector  
When the Dip Switch is “ON” on the Serial Interface Board,  
DTR and RTS are connected each other.  
PRINTER  
SIDE (25P)  
HOST  
SIDE (25P)  
PRINTER  
SIDE (25P)  
HOST  
SIDE (9P)  
PRINTER  
SIDE (9P)  
HOST  
SIDE (9P)  
Pin No.  
Signal name  
FG  
Direction  
Function  
Frame Ground  
Transmit Data  
1
2
3
4
5
6
7
-
TxD  
RxD  
Output  
Input  
Output  
Input  
Input  
-
Receive Data  
RTS  
CTS  
DSR  
SG  
DTR  
FG  
Ready To Send  
Clear To Send  
Data Set Ready  
Signal Ground  
Data Terminal Ready  
Frame Ground  
20  
Shield  
Output  
-
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SRP-350  
1-2-2 Serial Interface (RS-485)  
IFA-SF TYPE  
ON  
Drawer kick-out Power supply  
connector connector  
Interface connector  
When the Dip Switch is “ON” on the Serial Interface Board,  
DTR and RTS are connected each other.  
PRINTER  
SIDE  
HOST  
SIDE  
Pin No.  
Signal name  
Direction  
-
Function  
Frame Ground  
Send Data  
1
2
3
4
5
7
FGND  
SD2  
SD1  
RD2  
RD1  
Output  
Output  
Input  
Input  
-
Receive Data  
SGND  
Signal Ground  
8
9
DR2  
DR1  
Output  
Same as DTR(RS-232)  
10  
11  
Shield  
CS2  
CS1  
FGND  
Input  
-
Same as DSR(RS-232)  
Frame Ground  
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SRP-350  
1-2-3 Parallel Interface (IEEE1284)  
IFA-P TYPE  
Drawer kick-out Power supply  
connector connector  
Interface connector  
Pin No.  
1
Source  
Host  
Compatibility Mode  
nStrobe  
Data 0 (LSB)  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7 (MSB)  
nAck  
Nibble Mode  
Byte Mode  
HostClk  
HostClk  
2
3
4
5
6
7
8
9
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Host / Printer  
Printer  
-
-
-
-
-
-
-
-
Data 0 (LSB)  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7 (MSB)  
PtrClk  
PtrBusy  
AckDataReq  
Xflag  
HostBusy  
NC  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19~30  
31  
32  
33  
34  
35  
36  
PtrClk  
PtrBusy /Data3,7  
AckDataReq/Data2,6  
Printer  
Printer  
Printer  
Host  
Busy  
Perror  
Select  
nAutoFd  
NC  
GND  
FG  
Logic-H  
GND  
nInit  
nFault  
GND  
DK_Status  
+5V  
nSelectIn  
Xflag /Data1,5  
HostBusy  
NC  
GND  
FG  
Logic-H  
GND  
FG  
Logic-H  
GND  
nInit  
Printer  
GND  
nInit  
nDataAvail /Data0,4  
Host  
Printer  
nDataAvail  
ND  
ND  
ND  
1284-Active  
ND  
ND  
ND  
Printer  
Printer  
Host  
1284-Active  
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SRP-350  
1-2-4 USB Interface  
IFA-U TYPE  
USB  
Drawer kick-out Power supply  
USB connector  
connector  
connector  
Pin No.  
Shell  
Signal Name  
Shield  
Assignment (Color)  
Drain Wire  
Red  
Function  
Frame Ground  
Host Power  
Data Line(D-)  
Data Line(D+)  
Signal Ground  
1
2
3
4
VBUS  
D-  
D+  
White  
Green  
Black  
GND  
1-3 Connecting the Drawer  
WARNING  
- Use a drawer that matches the printer specification. Using an improper drawer may  
damage the drawer as well as the printer.  
CAUTION  
- Do not connect a telephone line to the drawer kick-out connector; otherwise the printer  
and the telephone line may be damaged.  
Plug the drawer cable into the drawer kick-out connector on the back of the printer next to  
the power supply connector.  
Pin No.  
Signal name  
Frame ground  
Drawer kick- out drive signal 1  
Drawer open/close signal  
+24V  
Direction  
1
2
3
4
5
6
-
Output  
Input  
-
Output  
-
Drawer kick- out drive signal 2  
Signal ground  
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SRP-350  
1-4 Setting the Dip Switches  
1-4-1 Serial Interface  
SW  
1
2
3
4
5
6
7
8
Function  
Auto Line Feed  
Reserved  
Handshaking  
Word length  
Parity check  
Parity selection  
ON  
Always enabled  
-
OFF  
Always disabled  
Default  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
-
DTR/DSR  
8 bits  
No  
XON/OFF  
7 bits  
Yes  
EVEN  
ODD  
Baud rate selection  
Refer to the Following Table  
OFF  
DIP switch Setting 1 Function  
Transmission speed  
9600 baud  
SW – 7  
ON  
OFF  
ON  
OFF  
SW – 8  
OFF  
OFF  
ON  
19200 baud  
38400 baud  
57600 baud  
ON  
Baud Rate Selection  
SW  
1
Function  
Emulation  
ON  
STAR  
OFF  
EPSON  
Default  
OFF  
2
3
Internal bell control  
Auto Cutter Selection  
Internal bell disable Internal bell enable  
OFF  
OFF  
Disable  
Enable  
- Offline  
- Receive Buffer Full  
4
Busy Condition  
Receive Buffer Full  
OFF  
5
6
7
8
OFF  
OFF  
OFF  
OFF  
Select Print Density  
Refer to the Following Table  
Near End Sensor Status  
Reserved  
Disable  
-
Enable  
-
DIP switch Setting 2 Function  
Print Density  
1 ( Light )  
SW - 5  
ON  
SW – 6  
ON  
2
3
OFF  
ON  
OFF  
OFF  
OFF  
ON  
4 ( Dark )  
Select Print Density  
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SRP-350  
1-4-2 Parallel & USB Interface  
SW  
1
2
3
4
5
6
7
8
Function  
Auto Line Feed  
Reserved  
Reserved  
Reserved  
Reserved  
Reserved  
Reserved  
Reserved  
ON  
OFF  
Always disabled  
Default  
OFF  
OFF  
OFF  
OFF  
OFF  
OFF  
ON  
Always enabled  
-
-
-
-
-
-
-
-
-
-
-
-
-
-
OFF  
DIP switch Setting 1 Function  
SW  
1
Function  
Emulation  
ON  
STAR  
OFF  
EPSON  
Default  
OFF  
2
3
Internal bell control  
Auto Cutter Selection  
Internal bell disable  
Disable  
Internal bell enable  
Enable  
OFF  
OFF  
- Offline  
- Receive Buffer Full  
4
Busy Condition  
Receive Buffer Full  
OFF  
5
6
7
8
OFF  
OFF  
OFF  
OFF  
Select Print Density  
Refer to the Following Table  
Near End Sensor Status  
Reserved  
Disable  
-
Enable  
-
DIP switch Setting 2 Function  
Print Density  
1 ( Light )  
SW - 5  
ON  
SW – 6  
ON  
2
3
OFF  
ON  
OFF  
OFF  
OFF  
ON  
4 ( Dark )  
Select Print Density  
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SRP-350  
1-5 Installing or Replacing the Paper Roll  
NOTE  
- Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have  
the paper glued to the core because the printer cannot detect the paper end correctly.  
1-5-1 Make sure that the printer is not receiving data; otherwise, data may be lost.  
1-5-2 Open the paper roll cover by pressing the cover-open button.  
NOTE  
- Do not open the print cover while the printer is operating. This may damage the printer.  
1-5-3 Remove the used paper roll core if there is one.  
1-5-4 Insert the paper roll as shown.  
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SRP-350  
1-5-5 Be sure to note the correct direction that the paper comes off the roll.  
1-5-6 Pull out a small amount of paper, as shown. Then close the cover.  
NOTE  
- When closing the cover, press the center of printer cover firmly to prevent  
paper miss-loading.  
1-5-7 Tear off the paper as shown.  
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SRP-350  
1-6 Adjustments and Settings  
The SRP-350 is set up at the factory to be appropriate for almost all users. It does,  
however, offer some settings for users with special requirements.  
It has DIP switches that allow you to change communication settings, such as  
handshaking and parity check, as well as print density.  
The SRP-350 also has a near-end sensor for the paper. This can give you a warning when  
the paper is almost out. If you find that there is not enough paper remaining on the roll  
when the near-end sensor is triggered, you can change the near-end sensor setting.  
Rotate the near end sensor tab at front or rear position. (See the below figure)  
Near end sensor tab  
1-7 Using the Printer  
Control Panel  
POWER  
The POWER light is on whenever the printer is on.  
ERROR  
This indicates an error.  
PAPER  
This light indicates the near end of the paper roll. Install a new paper roll  
and the printer will continue printing. When the light blinks, it indicates  
the self-test printing standby state or macro execution Standby state  
when the macro execution command is used.  
FEED  
The button can be disabled by the ESC c 5 command. Press the FEED  
button once to advance paper one line. You can also hold down the  
FEED button to feed paper continuously.  
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SRP-350  
1-8 Connecting the computer  
You need an appropriate interface cable.  
1-8-1 Plug the cable connector securely into the printer’s interface connector.  
1-8-2 Tighten the screws on both sides of the cable connector.  
1-8-3 Attach the other end of the cable to the computer.  
1-9 Connecting the Power Supply  
CAUTIONS  
- When connecting or disconnecting the power supply from the printer, make sure that the  
power supply is not plugged into an electrical outlet. Otherwise you may damage the  
power supply or the printer.  
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your  
dealer for assistance. Do not plug in the power cord. Otherwise, you may damage the  
power supply or the printer.  
1-9-1 Make sure that the printer’s power switch is turned off, and the power supply’s power  
cord is unplugged from the electrical outlet.  
1-9-2 Check the label on the power supply to make sure that the voltage required by the  
power supply matches that of your electrical outlet.  
1-9-3 Plug in the power supply’s cable as shown below. Notice that the flat side of the plug  
faces down.  
NOTE  
- To remove the DC cable connector, make sure that the power supply’s power cord is  
unplugged; then grasp the connector at the arrow and pull it straight out.  
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SRP-350  
2. Self Test  
The self-test checks whether the printer has any problems. If the printer does not function  
properly, contact your dealer. The self-test checks the following;  
2-1 Make sure paper roll has been installed properly.  
2-2 Turn on the power while holding down the FEED button. The self-test begins.  
2-3 The self-test prints the current printer status, which provides the control ROM version  
and the DIP switch setting.  
2-4 After printing the current printer status, self-test printing will print the following,  
and pause (The PAPER LED light blinks).  
SELF-TEST PRINTING.  
PLEASE PRESS THE FEED BUTTON.  
2-5 Press the FEED button to continue printing.  
The printer prints a pattern using the built-in character set.  
2-6 The self-test automatically ends and cuts the paper after printing the following.  
*** COMPLETED ***  
2-7 The printer is ready to receive data as soon as it completes the self-test.  
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SRP-350  
3. Hexadecimal Dumping  
This feature allows experienced users to see exactly what data is coming to the printer.  
This can be useful in finding software problems. When you turn on the hexadecimal dump  
function, the printer prints all commands and data in hexadecimal format along with a  
guide section to help you find specific commands.  
To use the hexadecimal dump function, follow these steps.  
3-1 After you make sure that the printer is off, open the cover.  
3-2 Turn on the printer, while holding down the FEED button.  
3-3 Close the cover, then the printer enters the hexadecimal dump mode.  
3-4 Run any software program that sends data to the printer. The printer will print all the  
codes it receives in a two-column format. The first column contains the hexadecimal  
codes and the second column gives the ASCII characters that corresponds to the  
codes.  
1B 21 00 1B 26 02 40 40 40 40  
02 0D 1B 44 0A 14 1E 28 28 28  
00 01 0A 41 0D 42 0A 43 43 43  
. ! . . & . @ @ @ @  
. . . D . . . . ( ( (  
. . . A . B . C C C  
A period (.) is printed for each code that has no ASCII equivalent.  
During the hex dump, all commands except DLE EOT and DLE ENQ are disabled.  
3-5 When the printing finishes, turn off the printer.  
3-6 Turn on the printer and then the hexadecimal mode is off.  
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SRP-350  
4. Specification  
Printing method  
Dot density  
Thermal line printing  
180 dpi (7dots/mm)  
72 mm  
Printing width  
Paper width  
80 mm  
42 (Font A)  
56 (Font B)  
Characters per line (default)  
Printing speed  
46.2 lines/sec, 150 mm/sec  
4K Bytes  
Receive Buffer Size  
NOTE : Printing speed may be slower, depending on the data transmission  
speed and the combination of control commands.  
SMPS Input voltage  
Frequency  
100~240 VAC  
50/60 Hz  
Supply voltage  
SMPS Output voltage  
Temperature  
24 VDC  
0 ~ 45 (Operating)  
-20 ~ 60 (Storage)  
Environmental  
Conditions  
10 ~ 80 % RH (Operating)  
10 ~ 90 % RH (Storage)  
; Except for paper  
Humidity  
Mechanism Head  
Auto Cutter  
150 Km  
LIFE *  
1,500,000 Cut  
37,000,000 lines  
MCBF *  
Mechanism  
* These values are calculated under printing level 2 with recommended paper at normal  
temperature.  
* These values may vary with environment temperature, printing level, etc.  
* This equipment is indooruse and all the communication hiring are limited to inside of  
the building  
* The switch is the disconnecting device. Turn off switch from any hazard.  
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SRP-350  
5. Appendix  
5-1 Cleaning Printer  
Paper dust inside the printer may lower the print quality. In this case clean the printer as  
follows.  
5-1-1 Open the printer cover and remove the paper if exists.  
5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent.  
5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water.  
5-1-4 Insert a paper roll and close the printer cover.  
The remained amount of paper detected by paper near end sensor varies with the  
diameter of the paper core.  
To adjust the remained amount, contact your dealer.  
5-2 Printing speed  
When the paper is about to run out, the printing speed may become slower while printing.  
Press the Push button, open and then close the cover to print at the normal speed until all  
the paper is used.  
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