Rinnai Water Heater 26i, HD50i User Guide

Installation and User Manual  
Infinity 26i and HD50i  
Continuous Flow Water Heater  
Important.  
Read these instructions carefully before attempting installation or use of  
this appliance. All work must be carried out by competent persons.  
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CONTENTS  
Warranty………………………………… …………………………………………………2  
Unpacking Rinnai Water Heater………… …………………………………….…………..3  
Installation Instructions…………………… …………………………………………………4  
Flue Requirements………………………... …………………………………………………8  
Dimensions………………………………… ……………………………………………….10  
Technical Details..………………………… ……………………………………………….11  
Features and Benefits……………………. ……………………………………………….12  
Important Information…………………….. ……………………………………………….13  
Operation without Remotes……………… ……………………………………………….15  
Temperature Controls…………………….. ……………………………………………….16  
Testing……………………………………… ……………………………………………….27  
Gas Pressure Setting…………………….. ……………………………………………….28  
Dip Switch Setting………………………… ……………………………………………….30  
Error Messages…………………………… ……………………………………………….32  
Restarting the Rinnai Water Heater…….. ……………………………………………….34  
Wiring Diagram……………………………. ……………………………………………….35  
Diagnostic Points………………………….. ……………………………………………….36  
Specification……………………………….. ……………………………………………….37  
Service Contact…………………………… ……………………………………………….38  
3
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UNPACKING RINNAI WATER HEATER  
After unpacking the appliance check for damage, if the heater is damaged contact  
your supplier immediately. Do not install a damaged appliance before checking  
with your supplier.  
A heater accessories pack is inside the carton. One remote control is supplied  
with the Infinity 26i. The HD50i does not come with controllers because it is a  
commercial unit. It is compatible with them if they are required.  
Check that the appliance supplied is the correct gas type for the installation. Refer  
to the data plate located on the left-hand side of the appliance.  
Remove the heater and the accessories from the carton, and check that all the  
parts are included . The remote control cable is provided with spade connectors.  
Description  
Quantity  
Remote Control Parts  
Temperature controller MC-91-1A  
1
Cable clamp  
1
Cable Clamp  
1
Spade connectors  
5
Control cable 20 metres  
1
Unit Mounting Fasteners  
Clamp screw  
1
Screw  
5
Screw  
5
4
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INSTALLATION INSTRUCTIONS  
IMPORTANT INFORMATION  
1. Gas safety (Installation & Use) regulations 1998 are the ‘Rules in force’. In your  
own interest and that of safety, it is law that all gas appliances are installed by  
competent persons in accordance with the above regulations. Failure to install  
appliances correctly could lead to prosecution. Other persons should NOT attempt to  
install this equipment.  
2. Unpack the appliance and check it carefully. If it appears to have any defects or  
damage DO NOT INSTALL, contact your supplier.  
3. This appliance is for normal hot water supply only and should not be used as pool or  
spa water heater.  
4. The heater must be installed in the vertical position with the gas and water  
connections on the underside pointing vertically downward.  
5. Installation must be carried out in accordance with the current issue of the following:  
Building regulations issued by the Department of the Environment and  
Building Standards (Scotland) Regulations.  
I.E.E. Wiring regulations for electrical installations.  
Gas safety (Installation and Use) Regulations current issue.  
BS 5546  
BS 5440  
BS 6891  
BS 5482  
BS 6700  
Local byelaws  
Water regulations  
Health and safety at work etc. Act 1974  
Such other specifications and regulations that may supersede or complement the  
above documents.  
Please be sure that you are fully aware of your obligations and responsibilities  
under these regulations.  
5
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INSTALLATION INSTRUCTIONS - POSITIONING  
General Installation Information.  
Internal Installations  
The Rinnai Infinity 26i and the Rinnai HD50i are for internal installation in  
conjunction with the Rinnai Power flue system.  
The flue terminal clearances must be in accordance with the requirements of BS 5440.  
Consideration should be given to other appliances, openings, and boundaries. Table and  
Figure C.1 from BS5440-1:2000 is provided for your guidance.  
The appliance must be mounted on a vertical wall or structure with the water and the gas  
connections on the underside pointing towards the ground.  
THIS APPLIANCE MUST NOT BE USED AS A DOMESTIC SPA OR SWIMMING  
POOL HEATER.  
Appliance Location.  
The appliance should be placed as close as practicable to the most frequently used hot  
water outlet point or points to minimise the delay time for hot water delivery. For  
installations where the distance between the unit and hot water outlet points is  
considerable, the appliance can also be fitted in a 'flow and return system' which  
minimises the waiting time for hot water delivery. Alternatively, multiple appliances can  
be strategically placed to service outlet points with minimal delay time. Contact Rinnai  
for further information.  
Location of the appliance flue terminal must be in accordance with the clearances shown  
on page 8. Ensure that the flue terminal and hot water outlet connection cannot be  
touched by children. The flue must be clear of obstructions and shrubbery.  
The wall or structure on which it is mounted must be capable of supporting the weight of  
the appliance (22 kg) and associated pipework. Ensure that suitable screws or bolts are  
used to secure the water heater to the wall. Bracket and fixing hole locations are shown  
on page 10. The top bracket has a keyhole slot so that the appliance can be hung on  
one screw, and then the other fixings can be added to secure the unit.  
The appliance must be in an accessible location. Sufficient clearances shall allow  
access to, and removal of, all serviceable components. The unit should be mounted  
high enough that the flue terminal will be above head height. If the terminal is below 2m  
a guard must be put around it.  
Multiple heater installations can be installed with the heaters manifolded together. The  
minimum distance required between the heaters is based on the installation of the flue.  
Refer to page 9 for more information on flue installation.  
Although the flue and appliance have been specially designed to prevent condensation  
in the flue for short runs (under 1.5m) care should be given to the placement of the  
terminal to prevent risk in the unlikely event of condensation. Condensation water can  
cause burns, and during winter could cause a slip hazard. It is the responsibility of the  
installer to decide the best place for the terminal as every situation is different.  
6
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INSTALLATION INSTRUCTIONS - VENTILATION  
General Information.  
The unit must be installed by a competent, authorised person. It is the installer’s  
responsibility to ensure that the unit has been installed to all current requirements.  
The Rinnai Infinity 26i and HD50i are room sealed appliances. Ventilation requirements  
of BS 5440 allow room sealed appliances to be installed in spaces and rooms, including  
bedrooms, without ventilation.  
If the Rinnai Infinity 26i or HD50i is installed in a compartment it must have the following  
amount of permanent ventilation.  
Ventilation from compartment to room:  
540 cm2 at high level AND  
540 cm2 at low level  
Ventilation from compartment directly to outside:  
270 cm2 at high level AND  
270 cm2 at low level  
The area given is the free area of the vent or equivalent free area for ventilators of more  
complex design. Any space taken up by grille louvers should be subtracted from the  
total area to find the free area of the vent.  
Windows and doors can not be considered ventilation unless they are permanently fixed  
in the open position.  
Please refer to IGE/UP/10 Part 1. Edition 2 for further information or contact Rinnai UK.  
7
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INSTALLATION INSTRUCTIONS - CONNECTIONS  
Water Supply.  
Where the water supply pressure exceeds 12 bar, an approved pressure reducing  
device is required at the inlet of the appliance. To achieve the rated flow a minimum  
water supply pressure of 1.4 bar is required at the appliance inlet. The unit will operate  
at lower supply pressures but the rated flow will not be achieved. Contact Rinnai for  
'gravity fed' or 'low pressure' hot water installations.  
Water pipe sizing and layout should be designed correctly to ensure the given water  
flows from the appliance are available. All hot water pipework should be insulated to  
optimise maximum performance and energy efficiency.  
Water Connection.  
Connect the hot and cold water supply pipes. An approved isolation valve and strainer  
MUST be installed in the cold water inlet pipe. An approved isolation valve should be  
installed in the hot water outlet pipe. There must be a union or release fitting on the  
heater side of the isolation valves. A non return valve is not required unless dictated by  
local regulations. A pressure relief valve should be installed in the pipework to  
discharge safely into a suitable drain when the system has a flow and return, or tank.  
Positions of the cold water inlet, hot water outlet and gas connections are shown on  
page 11. All connections are ¾ inch BSP. This is NOT an indication of the pipe sizes  
required.  
If the heater is in a hard water area a suitable water conditioning device should be in-  
stalled to prevent the build up of limescale within the heat exchanger. Heat exchangers  
damaged by scaling are not covered by the manufacturers guarantee. Guidelines are  
given below. If the local water exceeds these values the heater must be protected.  
Total Dissolved  
Solids (TDS)  
Description  
pH  
Total Hardness  
200 mg/litre  
Chlorides  
Magnesium  
10 mg/litre  
Calcium  
Sodium  
Iron  
Maximum Recommended  
Levels  
6.5 - 9.0  
600 mg/litre  
300 mg/litre  
20 mg/litre  
150 mg/litre  
1 mg/litre  
Gas Connection  
Check pipe sizing required for the heater input. The heat input for the Infinity 26i and  
HD50i is 54 kW. Refer to BS6891 (Natural Gas) and BS5482 (Propane) for guidance on  
correct pipe sizing calculation.  
Check that the size of the gas meter and pipework will be sufficient for all appliances on  
the main. Sufficient gas must be available at the appliance if correct operation is to be  
expected. An approved gas isolation valve must be fitted at the gas inlet. A union or  
release fitting should be installed after the isolation valve.  
Electrical Connection.  
The appliance must be earthed. The appliance is suitable for 230VAC – 50Hz mains  
only and all wiring must be carried out to the I.E.E regulations latest edition. The heater  
electrical supply must be provided with a fused (3A) local isolator with a contact  
separation of 3mm minimum on all poles for servicing. Observe polarity and ensure that  
wiring is correctly restrained.  
8
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FLUE REQUIREMENTS - POSITIONING  
Dimension Terminal Position  
Distance  
A
B
C
D
E
F
G
H
I
Directly below an opening, air brick, opening windows, etc.  
Above an opening, air brick , opening window, etc.  
Horizontally to an opening, air brick , opening window, etc.  
Below gutters, soil pipes or drain pipes.  
Below eaves.  
300mm  
300mm  
300mm  
75mm  
200mm  
200mm  
150mm  
200mm  
300mm  
600mm  
1200mm  
Below balconies or car port roof.  
From a vertical drain pipe or soil pipe.  
From an internal or external corner.  
Above ground, roof or balcony level.  
From a surface facing the terminal.  
J
K
From a terminal facing a terminal  
From an opening in a car port. ( e.g. door, window) into a dwell-  
ing  
L
M
N
O
P
1200mm  
1500mm  
300mm  
N/A  
Vertically from a terminal on the same wall.  
Horizontally from a terminal on the same wall.  
From the wall on which the terminal is mounted  
From a vertical structure on the roof.  
N/A  
Q
Above an intersection with roof.  
N/A  
9
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FLUE REQUIREMENTS - INSTALLING  
General.  
The flue must be installed in accordance with:  
Manufacturers Installation Instructions  
British Standards including BS5440  
Gas Safety (Installation and Use) Regulations  
IGE/UP/10 Part1 Edition 2.  
Building Regulation J  
The flue must be installed by a competent, authorised person. It is the installer’s  
responsibility to ensure that the unit has been installed to all current requirements.  
The Rinnai Infinity 26i and HD50i are internal units which may only be installed with the  
approved Rinnai Infinity and HD flue kit provided. These instructions only apply to  
coaxial Rinnai Flues with stainless steel inner pipe, and white plastic outer pipe. These  
instructions do not apply to Rinnai Flues with stainless steel single skin or stainless steel  
coaxial flue. If in doubt contact Rinnai UK.  
The required clearance of the flue terminal is shown on page 9. When multiple units are  
installed together there must be enough of a gap to satisfy the requirements of the  
regulations. Under current regulations the heaters should have at least an 100mm gap  
between them. The flue terminal should be over 2m from ground level whenever  
possible. For lower installations a terminal guard cage must be installed.  
The Rinnai Infinity 26i and HD50i comes standard with a horizontal flue kit consisting of  
a 90 degree adapter bend and 700mm length of flue pipe with wall terminal and wall  
plate. If the installation requires a vertical flue kit or any additional pipe or bends they  
must be ordered separately. 45 degree bends are available.  
Vertical Termination.  
If the flue is to terminate vertically the maximum flue length is 9m. At that length three  
900 bends are permitted. For an additional 900 bend 2m must be subtracted from the  
maximum length (1m for each 450 bend.) No more than four 900 bends are permitted.  
Horizontal Termination  
If the flue is to terminate horizontally the maximum flue length is 15m. 2m must be sub-  
tracted for each 900 bend, including the 900 adapter, up to a maximum of four 900 bends  
(Subtract 1m per 450 bend.) With four 900 bends the maximum length would be 7m.  
Take care when fitting the flue pieces together not to damage the seals. The use of soft  
liquid soap such as hand soap will allow the pieces to slide together. Do not use hard  
detergents as they may damage the seals. When cutting sections of the flue remove all  
burrs and file a slight chamfer on to the outer edge to prevent damage to the seals.  
Flue pipes must include a condensate drain if the total flue height exceeds 1.5m. There  
is a special condensate drain collector piece available through Rinnai UK. For flue runs  
requiring a drain the horizontal sections should slope towards the appliance, and the flue  
should be bracketed to prevent sagging. If the flue run is less than 1.5m it should slope  
gently to the outside to prevent ingress of rain.  
The drain pipe should be run in 22mm PVC, uPVC, or ABS pipe, copper is not recom-  
mended. The drain pipe MUST be trapped. A trap with pipe is available from Rinnai UK.  
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DIMENSIONS  
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TECHNICAL DETAILS  
Infinity Model  
Units  
Infinity 26i  
HD50i  
Installation  
Internal  
1.9  
Internal  
1.9  
Nat Gas Press Low  
Nat Gas Press High  
LPG Press Low  
LPG Press High  
Height  
mbar  
mbar  
mbar  
mbar  
mm  
8.5  
8.5  
2.3  
2.3  
10.8  
600  
350  
224  
22  
10.8  
600  
350  
224  
22  
Width  
mm  
Depth  
mm  
Weight  
kg  
Flue System  
Temp. Range Controllers  
Direct Forced Vent  
37C - 55C  
37C - 65C  
deg C  
deg C  
Temp. Range without  
Controllers  
40,43,50,55*, 40,43,50,55,  
60,65,75 60,65*,75,85  
Ignition  
Direct Electronic Ignition  
Gas Consumption Low  
Nat Gas  
4.4  
4.4  
4.4  
4.4  
kW  
kW  
LPG  
Gas Consumption High  
Nat Gas  
54  
54  
54  
54  
kW  
LPG  
kW  
Max Flow raised 33C  
Min Operation Flow  
Water Pressure Nom.  
Power Supply  
Electric Consumption  
19.6  
19.6  
L/min  
L/min  
bar  
2.4**  
1.4 - 8.3  
230 V / 50 Hz  
80 80  
Watts  
* Factory Setting  
** Minimum operation flow based on temperature setpoint and inlet  
conditions.  
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FEATURES AND BENEFITS  
Congratulations on purchasing the Technologically Advanced, Temperature Controlled,  
Rinnai Hot Water System.  
The Rinnai Infinity 26i and HD50i NEVER RUN OUT of hot water. As long as  
electricity, water, and gas supplies are connected, hot water is available when hot  
water taps are open.  
Built into the main micro-processor is the facility to LIMIT THE MAXIMUM  
TEMPERATURE of the hot water supplied. The water temperature may be limited to  
various maximum temperatures. This is particularly useful when the hot water unit is  
installed where young children or the infirm may be using the hot water. The Infinity  
26i is delivered with a preset temperature of 550C, and the HD50i is delivered with a  
preset temperature of 650C. If required, the temperature limits can be changed by an  
authorised person. For further information, please contact Rinnai.  
The Rinnai Infinity and HD internal units are powered flue appliances. This makes it  
COMPACT, saving both floor and wall space.  
The temperature of outgoing hot water is CONSTANTLY MONITORED by a BUILT-  
IN SENSOR. If the temperature of the outgoing hot water rises to more than 3°C  
above the selected temperature the burner is shut OFF and only turned ON again  
when the temperature falls to below the selected temperature.  
The burner lights automatically when the hot water tap is opened, and extinguishes  
when the tap is closed. IGNITION IS ELECTRONIC, so there is no pilot light. When  
the hot water tap is off, no gas is used.  
Up to four temperature controllers can be mounted remotely from the heater. This  
offers the following additional features:  
Localised temperature setting.  
Diagnostic message.  
‘Deluxe’ Temperature Controllers are an optional extra. These provide functions  
including Bath Fill, Voice Prompt, and Clock Setting.  
Temperatures selected at the controllers are retained in the SYSTEM MEMORY.  
Operating NOISE LEVEL IS VERY LOW.  
ERROR MESSAGES ARE DISPLAYED on the Temperature Controllers, assisting  
with service.  
FROST PROTECTION device built in as standard.  
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IMPORTANT INFORMATION  
Excessively hot water is dangerous, especially for young children and the infirm. The  
water heater allows you to control the temperature of your hot water to safe levels.  
Water temperature over 50ºC can cause severe  
burns instantly or even death from scalding.  
Children, disabled and the elderly are at the  
highest risk of being scalded by excessively hot  
water.  
Always test the temperature of the water before  
bathing or showering.  
Burns from hot water taps can result in very  
severe injuries to young children.  
Hot water at 65°C can severely burn a child in less  
than half a second. At 50°C it takes five minutes.  
Burns can occur when children are exposed  
directly to hot water or when they are placed into a  
bath which is too hot.  
Do stay with children whenever  
they are in the bathroom.  
Consider child—resistant taps  
Do take them out of the bathroom if  
you need to answer the phone or  
door.  
or inexpensive tap covers,  
both of which prevent a child’s  
hand from turning on the tap.  
Do test the temperature of the water  
with your elbow before placing your  
child in the bath.  
Consider reducing the  
temperature of the water sup-  
plied to the hot tap to 500C.  
Do make sure that the tap is turned  
off tightly.  
DO  
This approach can be extremely  
valuable because it requires a  
one time action for a long term  
reduction in risks of scalds.  
This type of automatic protection  
is important during times when a  
parent or carer has been  
Do consider setting your Rinnai  
Infinity or HD50i at a maximum  
temperature of 500C.  
Do install a child proof tap cover  
OR,  
distracted.  
Do install a child resistant tap.  
Do not leave a toddler in the care of  
another small child. The older child  
may not have safely set the temperature.  
DO  
NOT  
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IMPORTANT INFORMATION  
Always check water temperature before  
Hot water may go out without warning at  
use.  
low water flows.  
OFF  
Refer to warning about hot water on  
page 14 for important safety information.  
The Infinity 26i and HD50i control the  
water temperature automatically. For  
high temperatures it may reduce the flow.  
The water from the hot tap may be  
reduced after the temperature shown on  
the remote control is raised. The water  
flow may also vary with the temperature  
of the incoming water supply.  
If freezing temperatures  
are expected, turn off the  
water and gas, and  
drain the water  
heater.  
1. Water Off  
2. Gas Off  
3. Drain Water  
If the power is left on the  
Automatic Frost Protection  
will prevent the unit from  
Freezing. Frost protection  
is standard on all units.  
Keep flammable materials, trees, shrubs,  
chemicals etc. away from the flue outlet.  
Do not touch the unit cover or the flue  
outlet. Do not insert objects into the flue  
outlet.  
On cold days steam may be discharged  
from the flue outlet. This is normal, do  
not be alarmed. It does not indicate a  
fault.  
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OPERATION WITHOUT REMOTES  
Rinnai Infinity and HD products have no pilot light and when installed without  
Temperature Controllers, the appliance will operate automatically as soon as a hot water  
tap is opened.  
The burner ignites with electronic ignition and the flame extinguishes as soon as water  
flowing through the appliance stops.  
Turn On by opening the hot water tap  
Rinnai Infinity water heaters without controllers are factory pre-set to a temperature limit  
of 55°C. Rinnai Heavy Duty (HD) series are factory pre-set to a temperature limit of  
65°C. Other limits, lower or higher, are available on request for both the Infinity and HD  
range. Temperature controllers are available that allow precise digital temperature  
control. Higher temperatures may be necessary for circulation loop systems.  
Controllers can be easily added at any time after installation.OTE  
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TEMPERATURE CONTROLS - GENERAL  
When deciding on the best position for the temperature controls, the following points  
should be taken into account.  
Fit the controls out of reach of children (suggested height from the floor 1.5m.)  
Avoid positions where the controllers will become hot. Do not fit them near stoves or  
ovens, or above radiators or heaters.  
If possible, avoid exposure to direct sunlight or positions where bright lights will make  
the digital display difficult to read.  
Position away from areas where the controller will be prone to splashing by cooking  
products such as oils and fats.  
The temperature controllers are water resistant, however they should be positioned  
away from areas where direct or persistent splashing could occur.  
Refer to the I.E.E electrical wiring regulations current edition for location requirements  
in shower and bath areas.  
The cables to the temperature controller carry only 12VDC (extra low voltage.)  
When using more than one temperature controller the signal cable should be run in  
parallel. That is, from controller to controller to heater, or from each controller to the  
heater. Do not wire the controllers in series.  
The installation in every application will vary, therefore the temperature controller cable  
has been provided so that you may cut the length accordingly and fit the spade  
connectors, ensuring a good connection.  
Cables are simply ‘piggy-backed’ at the water heater or at the primary temperature  
controller. Polarity is not important when connecting the cables, either colour wire can  
be connected to either terminal at both the heater or primary temperature controller. If  
more cable is needed any cable with similar specification to the cable supplied with the  
controller can be used. Maximum length is 50 metres.  
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TEMPERATURE CONTROLS - INSTALLATION  
Universal Temperature Controller  
MC-91-1A  
1. Determine the most suitable position for  
the temperature controller.  
2. Drill 3 holes in the wall as shown in fig 1,  
one for the cable and two for the  
securing screws. Ensure holes are  
drilled deep enough. Fit wall plugs if  
needed. (ensure controller is level.)  
3. Run the cable provided through the hole  
in the wall-ensuring that the end fitted  
with the connector is nearest the  
controller. (fig 2.)  
4. Remove the face plate from the  
controller using a flat screwdriver. Take  
care not to damage the cover (fig 3.)  
5. Connect the cable to the temperature  
controller.  
6. Fix the controller to the wall and fasten  
with the phillips head screws as shown  
in (fig 4.)  
7. Remove the protective plastic film from  
the controller face as shown in (fig 4.)  
8. Replace the face plate.  
NOTE  
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TEMPERATURE CONTROLS - INSTALLATION  
Connecting One or Two Controllers  
1. Isolate the power supply.  
2. Remove the front cover from the Appliance (4  
screws) fig. 1.  
3. Thread the cable through the cable access hole at  
the base of the appliance.  
4. Connect the spade connectors to the terminals  
marked "Remote Control" on the printed circuit  
board (fig.2). Polarity is not important. Either wire  
colour can be connected to either terminal.  
5. Replace cover of the Appliance. Ensure that the  
special earth screw is placed at the bottom right  
hand corner for earthing purposes.  
Connecting Three Controllers  
1. Isolate the power supply.  
2. Remove the front cover from the Appliance (4  
screws) fig.1.  
3. Thread the cables through the cable access hole  
at the base of the appliance.  
4. Cut the spade connectors from two controller  
cables (4 connectors should be cut off) and  
discard. Connect the wires and terminate into  
two new spade connectors as shown in fig. 3.  
5. Thread the 3 cables through the cable access  
hole at the base of the appliance. Connect the  
4 spade connectors to the terminals marked  
“Remote Control" on the printed circuit board  
(fig.2). Polarity is not important. Either wire  
colour can be connected to either terminal.  
6. Replace cover of the Appliance. Ensure that the  
special earth screw is placed at the bottom right  
hand corner for earthing purposes.  
Connecting Four Controllers  
1. Isolate the power supply.  
2. Remove the front cover from the Appliance (4  
screws) fig.1.  
3. Cut the spade connectors from all four controller  
cables to be connected to the appliance (8  
connectors should be cut off) and discard.  
Connect the wires from two remotes and  
terminate into two new spade connectors as  
shown in fig. 3.  
4. Repeat for remaining two remotes.  
5. Thread the 4 cables through the cable access  
hole at the base of the appliance. Connect the 4  
spade connectors to the terminals marked  
“Remote Control" on the printed circuit board  
(fig.2). Polarity is not important. Either wire colour  
can be connected to either terminal.  
5. Replace cover of the Appliance. Ensure that the  
special earth screw is placed at the bottom right  
hand corner for earthing purposes.  
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TEMPERATURE CONTROLS  
The purpose of a Temperature Controller is to enable the user to have complete control  
over the hot water supply. Used correctly, the hot water unit will supply hot water at the  
temperature selected, even when the water flow is varied, or when more than one tap is  
used. Adjustments to the operation of your hot water unit can be made with any of the  
Temperature Controllers. Each Temperature Controller can be individually programmed.  
Up to four Universal and Deluxe Temperature Controllers can be fitted with the Infinity  
26i and HD50i. Universal Controllers allow temperature selection only and come as  
standard with the water heaters. Deluxe Temperature Controllers are an optional extra.  
These controllers have temperature selection, bath fill, voice recognition, and time clock  
functions. When more than one Universal Controller is used one may be set as the  
Master Controller to allow higher temperatures.  
Various water temperatures (°C) can be selected as follows:  
Universal Controller:  
37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 500C  
Master Universal Controller:  
37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50, 55°C ( 60, 65°C HD )  
Deluxe Bathroom Controller:  
Hot Water Delivery: 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50°C  
Bath fill Delivery: 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48°C  
Deluxe Kitchen Controller:  
37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50, 55°C ( 60, 65°C HD )  
If a temperature 43°C or higher is selected on any controller and this temperature is then  
decreased to below 43°C and increased again whilst the water is running, the maximum  
selectable temperature will become 43°C. This provides additional safety for the  
consumer.  
Suggested temperatures are:  
Kitchen 50°C - 65°C*; Shower 39°C - 43°C; Bath fill 39°C - 45°C  
* This temperature may not be available on all installations.  
These temperatures are suggested starting points for selection. You may find higher or  
lower temperatures are more comfortable. Maintaining lower temperatures helps to save  
energy. To obtain water temperatures lower than 37°C simply add cold water.  
Up to four controllers can be used for one Infinity 26i or HD50i. When multiple  
temperature controllers are used they allow the temperature to be set from various  
locations by pushing the transfer button which gives that controller priority over the  
system. The temperature selected by the controller with priority will be available to all  
outlets.  
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TEMPERATURE CONTROLS - OPERATING  
Remote temperature controllers are a feature that provides control over the water  
temperature. Rinnai Infinity and HD water heaters can be operated with 1, 2, 3, 4 or no  
temperature controllers. The Universal controller MC-91-1A comes as standard with all  
Infinity water heaters, and are optional for the HD range.  
NOTE:  
Each time a button is pressed, a BEEP will sound.  
The BEEP sound can be muted by depressing the Temperature Controller Up and Down  
buttons simultaneously for more than 3 seconds.  
This can be done for each Temperature Controller.  
To return to original settings, repeat this step.  
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TEMPERATURE CONTROLS - OPERATING  
Using 1 Universal Temperature Controller.  
Press the On/Off button on the temperature controller.  
The ON indicator will glow on the Temperature Controller.  
This indicates that the heater is ready to supply hot water  
when a tap is opened.  
Adjusting Temperature  
Simply press the Hot Water Temperature Up or Down arrow  
button until the desired temperature is displayed on the  
digital display.  
To operate the heater, simply turn any hot water tap on. This  
will automatically light the burner providing hot water. The  
red In Use indicator will glow on the temperature controller.  
Caution: Always check water temperature before use.  
With the hot water tap open and a temperature of 430C or higher selected,  
if the temperature is decreased to below 430C, and then raised again the  
maximum available temperature will be 430C. For safety reasons  
temperature ‘priority’ cannot be transferred between controllers when a  
hot water tap is open.  
Note:  
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TEMPERATURE CONTROLS - OPERATING  
Using 2 or more Universal Temperature Controllers.  
Switching the system ON.  
The hot water system and all controllers can be  
switched ON and OFF from any controller by pressing  
the On/Off button as shown. When the system is  
turned ON the water temperature display will be lit.  
During normal operation the system is left ON. Do  
not push the On/Off button when water is running.  
Using hot water.  
Ensure the system is switched On by verifying the  
temperature display is lit. Ensure the controller has  
priority by verifying the Transfer LED indicator is lit. If  
it is not then press the Transfer button once. This  
gives the local controller priority of temperature over  
the system.  
Select the desired temperature using the Hot water  
temp. buttons. The selected temperature will be  
displayed on all controller displays. This is the water  
temperature which will be supplied from the heater.  
Bathroom temperatures should be no more than 500C.  
Open the hot water tap. The appliance  
will be activated and the In Use  
indicator will be lit.  
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TEMPERATURE CONTROLS - OPERATING  
Using 4 Universal Temperature Controllers.  
You will need to activate the fourth controller.  
STEP 1:  
STEP 2:  
On the Master controller press and hold the Transfer and On/Off buttons  
simultaneously (see fig 2.) until a “beep” is heard (approx. 5 seconds)  
Check that the display on all Four controllers is lit  
and displaying a temperature when switched on. If  
any ONE of the controllers displays two dashes (see  
fig 1.) in the display repeat STEP 1.  
Note:  
If the master controller is replaced, repeat STEP 1 above for the new controller.  
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TEMPERATURE CONTROLS - OPERATING  
Using High Temperature Display Controllers.  
You will need to program the Master controller if you want to display and use  
temperatures over 500C. Programming only needs to be done on Master universal  
controllers; other universal controllers will not allow this, and Deluxe Kitchen Controllers  
are supplied already programmed to allow high temperatures. Temperatures in  
bathrooms should never exceed 500C.  
STEP 1: On the Master controller press and hold the Transfer and On/Off buttons  
simultaneously (see fig 2.) until a “beep” is heard (approx. 5 seconds)  
STEP 2: When the Master controller is switched on it should be possible to select  
temperatures higher than 50ºC. If not repeat STEP 1.  
Note:  
If the master controller is replaced, repeat STEP 1 above for the new controller.  
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TEMPERATURE CONTROLS - OPERATING  
To turn off your hot water system.  
During normal operation the system is left on.  
To turn the system off simply press the On/Off  
button on any temperature controller (where  
fitted). This will shut the water heater down  
completely including the temperature controller  
digital display.  
The on indicator will go out.  
If hot water taps are opened when the Rinnai  
Infinity is off, cold water will flow from the taps.  
If the system is to be left off over the winter be  
sure to drain it down if there is a possibility of  
freezing temperatures.  
Additional safety features.  
Whilst the hot water tap is open, the following  
safety features apply:  
Temperature selection cannot be transferred.  
If a temperature of 430C or higher selected,  
and the temperature is decreased to below  
430C, and then raised again the maximum  
available temperature will be 430C.  
Other controllers are unable to change the  
delivery temperature of the water.  
Note  
The temperature of the outgoing water is constantly monitored by a built in  
sensor. If the temperature of the outgoing hot water rises to more than 3ºC  
above the selected temperature shown on the digital display, or the preset  
limit if controllers are not fitted, the burner will automatically go out. The red  
operation indicator will also go out. The burner will ignite again once the  
outgoing hot water temperature falls to that shown on the digital display (or  
the pre-set limit of the Rinnai Infinity heater).  
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TEMPERATURE CONTROLS - INFORMATION  
Do not push the On/Off button on the  
Master controller after transferring priority  
of temperature selection to a Secondary  
controller as the system will shut down.  
Temperature priority can not be switched  
to another controller when the water is  
flowing through the water heater.  
500C  
Do Not Turn OFF  
the Master  
Controller  
Controller 1  
in use  
Controller 2  
cannot take  
priority  
If a temperature higher than 50ºC has  
been selected on the Master controller  
and priority of temperature selection is  
transferred to another controller (or it is  
turned off), then back again (or turned on  
again), the temperature on the Master  
controller will automatically drop to 50ºC.  
If the set point is less than 500C it will not  
alter. This is a safety feature.  
Do not clean the remote control with  
solvents or detergents. Use only a soft  
damp cloth.  
Master  
Another  
Master  
Controller  
Controller  
Controller  
Depending on the weather conditions  
and the length of the pipe between the  
heater and the tap in use, there may be a  
variation between the temperature dis-  
played at the controller and the tempera-  
ture at the tap.  
If a temperature higher than 420C has  
been selected on the Universal control-  
ler and priority of temperature selection is  
transferred to another controller (or con-  
troller is turned OFF), then back again (or  
turned ON again), the temperature will  
automatically drop to 420C. If the set  
point is less than 420C it will not alter.  
This is a safety feature.  
480C  
Universal  
Another  
Universal  
Controller Controller Controller  
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TESTING  
1. Purge gas, hot water and cold water supply lines before making the final connection  
of the water heater. Swarf in either the gas or water supplies may cause damage.  
2. Turn on gas and cold water supplies.  
3. Test for water leaks and gas escapes near the unit.  
4. Isolate gas and electric supply. Remove test point screw located on the inlet gas  
valve connection inside the heater and attach pressure gauge.  
5. Turn the power on at the switch and turn on gas. Warning: There are 230V AC live  
supplies inside the heater.  
6. If remote controllers are fitted, turn the controller on, select the maximum delivery  
temperature and open ALL available hot water outlets. If remote controllers are not  
fitted, simply open all available hot water outlets. (CAUTION: Ensure building  
occupants do not have access to hot water outlets during this procedure).  
7. The gas pressure check must be carried out with all other appliances on the same  
main operating at maximum capacity to ensure that there is sufficient gas pressure.  
8. With all other appliances operating the pressure at the test point on the inlet to the  
gas valve should read 20 mbar for Natural Gas. For LPG (Propane) the pressure  
should be 37 mbar. If the pressure is lower, the gas supply is inadequate and the  
water heater will not operate to specification. Check gas meter, regulator and  
pipework for correct operation/sizing and rectify as required. Note that the gas  
regulator on the appliance is electronically controlled and factory pre-set. Under  
normal circumstances it does not need adjustment during installation.  
9. Close hot water outlets.  
10.Inspect and clean the strainer and the filter located on the cold water inlet pipe. This  
procedure may need to be repeated to ensure the strainer remains clear.  
11.If temperature controllers are fitted, it is necessary to test their operation through the  
complete range of functions.  
12.Confirm the hot water delivery temperature using a thermometer. If controllers are  
fitted, compare the measured value to the set point.  
13.After testing is completed, explain to the user the functions and operation of the  
water heater and temperature controllers.  
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GAS PRESSURE SETTING  
The working gas pressure on the water heater is electronically controlled and factory set.  
Under normal circumstances it does not require adjustment during installation. Perform  
this procedure only if the unit is not operating correctly and all other possible causes for  
incorrect operation have been eliminated. Contact Rinnai UK before  
attempting to alter the gas pressure. Failure to do so could void  
the warranty.  
1. Turn 'OFF' the gas supply.  
2. Turn 'OFF' 230V power supply.  
3. Remove the front cover from the appliance.  
SW1  
SW2  
4. Check gas type switch no.1 of SW2 is in the  
correct position for the type of gas (Nat. or  
LPG) you are using. (SW2 is bottom set of  
switches.)  
off on  
off on  
SW2  
SW2  
1
2
3
4
-Nat. Gas  
1
2
3
4
-LPG  
* On is in the forward position, Off is in the back  
position. Pull the switch toward you to put it  
in the on position.  
5. Attach pressure gauge to burner test point. (fig. 2)  
6. Turn 'ON' the gas supply.  
7. Turn 'ON' 230V power supply.  
8. If remote controllers are fitted, turn the unit  
'ON' at the master controller, select a  
off on  
SW1  
maximum delivery temperature and open a  
hot water tap fully. (CAUTION: Ensure  
building occupants do not have access to  
hot water outlets during this procedure.)  
1
2
3
4
5
6
7
8
9. Set the Rinnai Infinity to 'Forced Low'  
combustion by setting No. 7 dipswitch of the  
top set of dip switches (SW1) to 'ON'. (fig 3)  
10.Check the burner test point operating  
pressure.  
fig. 3  
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GAS PRESSURE SETTING  
11. Remove rubber access plug and adjust the  
regulator screw on the modulating valve (fig. 4) as  
required to the pressure below. Replace rubber  
access plug.  
N.G  
1.9 mbar  
LPG  
2.3 mbar  
off on  
SW1  
12. Set the Rinnai Infinity to 'Forced High'  
combustion by setting no. 7 and no. 8  
1
2
3
4
5
6
7
8
dipswitches of the top set of switches (SW1) to  
'ON'. (fig.5) Ensure maximum water flow.  
13. Check the burner test point pressure.  
14. Adjust the high pressure potentiometer on  
the Printed Circuit Board above SW1 (fig. 6) to  
the pressure shown below. The potentiometer  
is very sensitive, turn no more than a few  
degrees at a time; then let the pressure settle  
down before turning it more.  
fig. 5  
N.G  
8.5 mbar  
LPG  
10.8 mbar  
High Press.  
Potentiometer  
15. IMPORTANT: Set dip switch no. 7 and no. 8  
on the top set of switches (SW1) to 'OFF'  
to return the appliance to 'Normal' combustion.  
16. Close hot water tap.  
fig. 6  
17. Turn OFF the gas supply and 230V power  
supply.  
18. Remove pressure gauge, and replace sealing  
screw  
19. Turn 'ON' the gas supply and 230V power  
supply.  
20. Operate unit and check for gas leaks at test  
point.  
CAUTION  
21. Replace the front cover of the appliance.  
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DIP SWITCH SETTING  
Dip Switch Positions Explained  
OFF ON  
SW1  
1
2
3
4
5
6
7
8
- Computer Programming  
- Temperature  
- Temperature  
- Temperature  
- Temperature  
- Temperature  
- Combustion  
LEGEND:  
Black Section indicates  
position of dip switch.  
OFF ON  
OFF  
OFF ON  
ON  
- Combustion  
OFF ON  
SW2  
1
2
3
4
- Gas Type  
- Not in Use  
- Computer Programming  
- Not in Use  
Dip Switches Explained  
GAS TYPE  
COMBUSTION  
NORMAL  
LPG  
NAT GAS  
OFF ON  
OFF ON  
OFF ON  
SW1  
SW2  
SW2  
1
2
3
4
off  
1
2
3
4
on  
7 off  
8 off  
FORCED LOW  
OFF ON  
SW1  
7 on  
8 off  
COMPUTER PROGRAMMING  
OFF ON  
SW1  
1
2
3
4
5
6
7
8
Computer programming  
Switches and Not in Use  
Switches are always in the  
OFF position for the  
FORCED HIGH  
OFF ON  
SW1  
7
Infinity 26i and HD50i.  
8 on  
OFF ON  
SW2  
1
2
3
4
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DIP SWITCH SETTING  
Infinity 26i and HD50i  
Temperatures - With or Without Remotes Connected  
off on  
off on  
off on  
off on  
SWI  
1
SWI  
1
SWI  
1
SWI  
1
2
2
2
2
3
3
3
3
4
4
4
4
5
5
5
5
6
6
6
6
7
8
7
8
7
8
7
8
40 deg C  
43 deg C  
50 deg C  
55 deg C  
(factory setting)  
HD50i only  
Temperatures - Remotes Connected  
off on  
off on  
off on  
SWI  
1
SWI  
1
SWI  
1
2
2
2
3
4
3
4
3
4
If the remote was  
accidentally  
disconnected the unit  
would revert to 55C  
5
6
5
6
5
6
7
7
7
8
8
8
60 deg C  
65 deg C  
75 deg C  
HD50i only  
Temperatures - Remotes Not Connected  
off on  
off on  
off on  
off on  
SWI  
1
SWI  
1
SWI  
1
SWI  
1
2
2
2
2
3
3
3
3
4
4
4
4
5
5
5
5
6
6
6
6
7
7
7
7
8
8
8
8
60 deg C  
65 deg C  
75 deg C  
85 deg C  
(factory setting)  
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ERROR MESSAGES  
Rinnai water heaters have the ability to check their own operation continuously. If a fault  
occurs, an error code will flash on the Digital Display if you have temperature controllers  
installed. This assists with diagnosing the fault, and may enable you to overcome a  
problem without a service call. Please quote the code displayed when enquiring about  
service.  
Code  
Fault  
Remedy  
Displayed  
-
Noticeable reduction in water  
flow  
Inlet water filter needs to be cleaned.  
Power interruption during  
operation  
Turn off all hot water taps and  
circulating pumps.  
03  
(water will not flow when power  
returned)  
Press ‘On/Off’ twice  
Not enough combustion air  
Check for physical blockages around  
air intake or exhaust. Check  
combustion fan.  
10  
No Ignition / Gas supply  
Check gas valves, gas supply and  
ignition unit.  
11  
12  
Flame failure / Earth Leakage  
Check gas valves and gas supply.  
Check flame rod.  
Check earth wire lead.  
Check remote control.  
High flame safety device  
Over temperature warning  
Service Call  
Service Call  
Service Call  
14  
16  
32  
Outgoing water temperature  
sensor faulty  
Heat exchanger outlet sensor  
faulty  
Service Call  
Service Call  
33  
34  
Combustion Air Temperature  
Sensor Faulty  
Gas modulating valve faulty  
Combustion fan failure  
Service Call  
Service Call  
Service Call  
52  
61  
65  
Water flow control faulty  
(does not stop flow properly)  
Micro-processor failure  
Flame rod circuit error  
Service Call  
Service Call  
71  
72  
* In all cases, you may be able to clear the Error code by turning the hot water tap OFF, then ON  
again. If this does not clear the error, try pushing the On/Off button OFF then ON again. If the Error  
Code still remains contact Rinnai or your nearest service agent for advice.  
** Faults caused by insufficient gas/water supply or gas/water quality and installation errors are not  
covered by the manufacturer’s guarantee.  
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ERROR MESSAGES  
Troubleshooting without controllers  
If you have not installed temperature controllers and experience the following  
symptoms, please carry out the suggestions below. If symptoms continue, please  
contact Rinnai for advice.  
Fault  
Remedy  
Heater does not attempt Check the power is on at the heater.  
to start at all.  
Check the cold water valve supplying the heater is open.  
Heater starts then shuts Check the power is on.  
down immediately.  
Check the gas valve at the heater and at the gas meter is fully open.  
Open the hot water tap fully.  
Heater starts then the  
water goes cold.  
Check the power is on.  
Open your hot water tap further or try another hot outlet.  
NOTE: Faults caused by insufficient gas/water supply or gas/water quality and  
installation errors are not covered by the manufacturer’s guarantee.  
Installations with circulation pumps  
With temperature controller fitted.  
If you have an installation using a secondary circulation pump this must be  
switched off so that there is no flow through the heater when starting or after a  
power failure. If the pump is running the unit will not operate (no display on the  
controller). Isolate pump then start heater before restarting pump. This is a safety  
feature.  
The pump should also be fitted with a thermostat to prevent the return temperature  
reaching the heater set point temperature.  
Without temperature controller fitted.  
The heater should automatically reset and provide water at the temperature set by  
the internal limit switches.  
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RESTARTING THE RINNAI WATER HEATER  
Following a power cut the heaters should be restarted in this manner.  
Standard system.  
Single or multiple water heaters without remote controllers.  
The heaters will automatically reset without any user involvement.  
Single or multiple water heaters with remote controllers.  
The heaters will be required to be switched on using the ON/OFF button on a remote  
controller. Ensure that all taps/water outlets are closed and no water is flowing through  
heaters.  
Hot water system incorporating secondary recirculation pump.  
Single or multiple water heaters without remote controllers.  
The heater(s) will automatically reset without any user involvement.  
Single or multiple water heater(s) with remote controller(s).  
To reset the heaters follow the steps.  
1. Turn off all hot water taps.  
2. Turn off supply to secondary circulating pump or alternatively, if heater and pump  
are fed from the same electrical supply, isolate pump flow.  
3. Turn on heater at remote control.  
4. Select required temperature.  
5. Switch on supply to secondary circulating pump or open valve on pump flow.  
The heater will now be ready to supply water at the set temperature.  
If following the above procedure does not reset the heater switch it on and off at its main  
supply, and then go through these steps again. If heater is still not working call your local  
service agent or Rinnai for assistance.  
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WIRING DIAGRAM  
MC-91-1A  
MC-91-1A  
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DIAGNOSTIC POINTS  
Diagnostic Points- To be read in conjunction with the wiring diagram.  
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SPECIFICATION  
Model………………………………………………..…....………….....Infinity 26i and HD50i  
Installation…………………………………………...………...……... Internal location only  
Fuel…………………………………………………..….……………...Natural Gas or LPG *  
Control………………………………………………….……………...…….….…..Modulating  
Input…………………………………………………...…..……….……………....4.4 to 54 kW  
Exhaust type…………………………………………...…………….....Forced Draught Flue  
Ignition………………………………………………...…………….………………..Electronic  
Burner……………………………………………………...…………………....Stainless steel  
Weight…………………………………………………...……….……………..…..………22Kg  
Water flow rate ………………………………………..……………….…...2.4** to 32L/min  
Minimum operating water pressure…………………..……….………..…..……….1.0 Bar  
Connections  
Gas…………………………………………………………...….………………….…….3/4BSP  
Water Inlet………………………………………….………...……………….…….……3/4BSP  
Water outlet…………………………………….………...………………………….…..3/4BSP  
Electrical Supply…………………………….…………..…………….….230V AC 50Hz 1ph  
* Separate models available for Natural gas or LPG fuel.  
** Minimum flow rate based on temperature setpoint and inlet conditions.  
Rinnai are continually updating and improving products and reserve the right to  
alter model specifications without prior notice.  
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SERVICE CONTACT  
Rinnai UK LTD.  
9 Christleton Court  
Manor Park  
Runcorn  
Cheshire  
WA7 1ST  
Tel. 01928 531870  
Fax.01928 531880  
Web.  
REU-V2632FFU 28/1/5 rev3  
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COMMISSIONING CHECK LIST  
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