Saeco Coffee Makers Network Hardware SUP021R User Guide

TYPE SUP021R - SUP021YR  
OPERATING INSTRUCTIONS  
Read these operating instructions carefully before using the  
machine  
MODE D’EMPLOI  
Lire attentivement ce mode d’emploi avant d’utiliser la machine  
INSTRUCCIONES DE USO  
Diese Leer atentamente estas instrucciones de uso antes de  
utilizar la máquina  
FOR HOUSEHOLD USE ONLY  
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3
GENERAL INFORMATION  
TECHNICAL SPECIFICATIONS  
• Voltage rating  
See rating plate on appliance  
• Power rating  
See rating plate on appliance  
• Casing material  
Metal  
• Size (w x h x d)  
10.4 x 14.2 x 15.7 in / 265 x 360 x 400 mm  
• Weight  
This coffee machine is ideal for preparing espresso coffee either with coffee beans  
or preground coffee and also features a device for dispensing steam and hot water.  
This elegantly styled machine is designed for household use only. It is not suitable  
for continuous professional-type use.  
Warning. The manufacturer shall accept no liability for damage or injury  
caused by:  
improper use or use for other than the intended purposes;  
repairs carried out by anyone other than an authorized service center;  
tampering with the power cord;  
tampering with any machine component;  
use of spare parts and accessories other than those supplied by the  
manufacturer;  
24.25 lbs / 11 kg  
• Cord length  
4 ft / 1200 mm  
• Control panel  
Front  
mineral or scale build up and / or freezing damage.  
• Water tank (removable)  
67.5 oz / 2 lit.  
The warranty will be voided in such cases.  
• Power supply  
See rating plate on appliance  
• Pump pressure (bars)  
15  
TO FACILITATE INTERPRETATION  
• Boiler  
A warning triangle draws attention to the instructions that are impor-  
Stainless steel  
tant for user safety. Please carefully abide by these instructions to  
avoid serious injury!  
• Coffee container capacity  
1/3 lb / 180 g. of coffee beans  
• Safety devices  
Boiler pressure safety valve  
safety thermostat  
HOW TO USE THESE OPERATING INSTRUCTIONS  
Subject to engineering and manufacturing changes as warranted by technological  
developments.  
Machine in conformity with European Directive 89/336/EEC (Italian Legislative  
Decree 476 of 04/12/92) concerning electromagnetic compatibility.  
The machine complies to American regulations (c UL us) FCC Part. 15 relative to  
Keep these operating instructions in a safe place and make them available to  
anyone else who should use the coffee machine. For further information or an  
explanation of problems not completely or sufficiently addressed in these instruc-  
tions, contact an authorized service center.  
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electromagnetic compatibility.  
4
SAFETY RULES  
IN THE EVENT OF AN EMERGENCY  
HAZARDS  
Immediately unplug the appliance.  
- The appliance must not be used by children or by individuals unacquainted with  
the operating instructions.  
THE APPLIANCE MAY ONLY BE USED  
- Indoors.  
- To prepare coffee, dispense hot water, froth milk or heat beverages using  
steam.  
- For household use.  
- By adults in full control of their physical and mental capacities.  
- The appliance is dangerous for children. If left unattended it must be  
switched off.  
- Do not leave the materials used to pack the appliance within children’s reach.  
- Do not direct a jet of hot steam and/or hot water toward yourself or others:  
danger of scalding.  
- Do not introduce any objects through the openings in the appliance (Electrical  
hazard!).  
NEVER USE THE APPLIANCE  
For purposes other than those indicated above to avoid hazards. Never place any  
substances in the containers other than those specified in the instruction manual.  
When you fill a container, make sure all nearby containers are closed. Fill the water  
tank only with fresh drinking water: hot water and/or other liquids may damage the  
machine. Do not use carbonated water. The coffee grinder may be adjusted only  
while it is running. Do not introduce your fingers or any material other than coffee  
beans into the coffee grinder. Before attempting to access the inside of the coffee  
grinder, switch OFF the machine and remove the plug from the electric socket. Do  
not put coffee beans or instant coffee into the ground coffee container.  
- Do not touch the plug when your hands or feet are wet. Do not unplug the  
appliance by pulling on the power cord.  
- Warning: contact with hot water, steam or and hot water/steam nozzle may  
cause burns.  
FAULTS  
- Do not use the appliance if it malfunctions or you suspect damage, e.g.  
after a fall.  
- Repairs must be performed by an authorized service center.  
- Do not use an appliance with a defective power cord. The cord may only be  
replaced by a service center (Electrical hazard!).  
- Switch off the appliance before opening the service door. Danger of scalding!  
POWER SUPPLY  
Connect the coffee machine to a suitable electric socket. The voltage must match  
the voltage specified on the appliance rating plate.  
CLEANING  
INSTALLATION  
- Before cleaning the appliance, unplug it and allow it to cool down.  
- Avoid exposing the appliance to splashes of water. Do not immerse it in water.  
- Do not dry machine components in a conventional or microwave oven.  
- Choose a perfectly level supporting surface. Do not place on a hot surface!  
- Maintain a distance of 4 in / 10 cm from walls and electric or gas burners.  
- Do not keep at temperatures below 32 °F / 0 °C; the appliance may be damaged  
by freezing.  
SPARE PARTS  
To guarantee safety, you should use only original spare parts and accessories.  
- The power outlet must be accessible at all times.  
- The power cord must not be damaged, secured with clamps, placed on very hot  
surfaces etc.  
- Do not let the power cord hang loosely (Warning: danger of tripping or of causing  
the appliance to fall).  
- Should the power cable be damaged, it must be replaced by the manufacturer  
or his customer service department.  
- Do not use the power cord to carry or pull the coffee machine.  
DISPOSAL  
- The packing materials can be recycled.  
- Appliance: unplug the appliance and cut the power cord.  
- Deliver the appliance and power cord to a service center or public waste  
disposal facility.  
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5
COMPONENT DESCRIPTION  
Water tank lid  
Coffee bean container  
Cup warming surface  
Grind adjustment knob  
Doser adjustment knob  
Pre-ground coffee lid  
Water tank  
Steam knob  
Control panel  
Service door  
Cleaning  
brush  
Brew group key  
SBS  
ON/OFF switch  
Water hardness  
test strip  
Pre-ground  
coffee scoop  
Height-adjustable  
coffee dispenser  
Hot water/steam wand  
Pre-ground coffee button  
Drip tray + grill  
Small coffee button  
Coffee button  
Tray full indicator  
Hot water button  
Descaling button  
Warning light  
Brew group  
Coffee bean container and dregs  
drawer indicator light  
Dregs drawer  
Water tank and priming indicator  
light  
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6
INSTALLATION / PRIMING  
The messages displayed by the machine during operation are shown on page 14.  
See rating plate  
Fill the coffee bean container  
with coffee beans.  
Fill the tank with fresh  
water.  
Insert the plug into a sui-  
table outlet.  
Move the ON/OFF switch  
to “I” to turn on the  
machine.  
The machine is warming  
up; lights are flashing.  
Turn the knob clockwise to  
stop the priming process.  
Place a container under  
the steam wand.  
Press the hot water  
button.  
Turn the knob countercloc-  
kwise to start priming the  
machine.  
Wait until a steady stream  
of water flows out from the  
nozzle.  
Note: Prime the machine during initial set up, if the  
machine has not been used for several days, after  
refilling the water tank, or any time the priming in-  
dicator light flashes.  
Remove the container.  
Press the water button  
again.  
The machine is ready for  
use.  
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7
ADJUSTMENTS  
Adjustment may be made only while the burr coffee grinder  
is operating and in increments of 2. Extreme settings not  
recommended.  
Use coffee bean blends for espresso coffee makers. If you do not obtain  
the desired result, try using a different blend. Store coffee in a cool place,  
in an air tight container. Do not use frozen beans.  
You will note a change after dispensing 3 - 4 cups of coffee.  
If you set the grinder on too fine a grind (knob turned all the way counter  
clockwise) and the SBS control on “rich” (toward the right), coffee may flow out  
in a slow trickle or not at all.  
The grinder can be adjusted by Turn counterclockwise for Turn clockwise for  
means of the knob. a finer grind. Coffee flows coarser grind. Coffee  
out more slowly. flows out more quickly.  
a
BIG CUPS  
Coffee dose adjustment - You must adjust the dose before dispensing coffee.  
This adjustment will have an immediate effect on the next cup of coffee brewed.  
To return the coffee dispenser to the original position, pull towards you  
until it clicks in place.  
You can adjust the quantity of coffee to be  
ground per cup from 6 (-) o 9 (+) grams.  
Stronger coffee  
(towards +).  
Weaker coffee  
(towards -).  
To use big cups, press the button on the top of the  
coffee dispenser and push backwards towards the  
door of the machine.  
For machines provided with SBS only. - To adjust the strength and consistency of brewed coffee.  
The adjustment can also be made while brewing the coffee. This adjustment will have an immediate  
effect on the coffee brewed.  
COFFEE IN CUPS  
To adjust the quantity of coffee dispensed to the size of your cups.  
Place a cup under the  
coffee dispenser, press  
the desired coffee button  
and keep it pressed  
Or  
while coffee is being  
dispensed.  
When the cup has filled  
to the desired level,  
release the button; the machine is now programmed to dispense the  
quantity of coffee you have chosen.  
Espresso coffee.  
Rich espresso coffee.  
Strong black coffee.  
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8
DISPENSING COFFEE / HOT WATER  
Warning! Hot water and steam may cause burns! Direct the steam wand towards the drip tray.  
Or  
Or  
Make sure that the ma-  
chine is ready.  
Position a warm coffee cup  
or cups under the coffee  
dispenser.  
Press the desired coffee  
button .  
Once for 1 cup  
Twice for 2 cups or a  
double shot.  
When the machine stops  
making the coffee, remove  
the cup or cups.  
Or  
Position  
cup under the coffee  
dispenser.  
a
warm coffee  
Select the “Pre-ground  
Coffee button”.  
Put one level scoop of es-  
presso pre-ground coffee.  
MAX 1 SCOOP PER CUP  
Press the desired coffee  
button.  
When the machine stops  
making the coffee, remove  
the cup.  
Place a container under  
the steam wand.  
Press the hot water .  
Turn the knob counter-  
clockwise to start dispen-  
sing. Close the knob when  
Remove the container.  
Press the button to restore  
the machine to normal  
operation.  
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finished.  
9
STEAM / CAPPUCCINO  
Warning! Hot water and steam may cause burns! Direct the steam wand towards the drip tray.  
Fill a cup to 1/3 with cold  
milk.  
Place a container under  
the steam wand. Open  
the knob to discharge any  
residual water.  
When only steam comes  
out, close the knob.  
Remove the container.  
Position the cup containing  
milk under the steam  
wand.  
Open the knob to release  
steam.  
Remove cover on pannarello frothing  
attachment, wash under tap. Wipe spout  
left on steam wand with wet cloth. Run  
a little water through the steam wand to  
remove milk residue from the inside of the  
steam wand.  
Move the cup in a circular  
fashion to heat the milk  
evenly.  
After frothing the milk,  
close the knob.  
Remove the cup and  
position it under the coffee  
dispenser.  
Dispense coffee into the  
cup to prepare a delicious  
cappuccino.  
Open the knob to  
discharge any residual  
water. Close the knob.  
Place the cup under the  
steam wand.  
Heat by moving in circles.  
Close the knob.  
Remove the container.  
Open the knob.  
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10  
DESCALING  
Descaling is necessary every 2-3 months, when you observe a diminished flow of  
water, reduced steam pressure or when the machine signals that descaling is  
necessary. The machine must be on; it automatically controls the distribution of the  
descaling solution.  
Warning! Never use vinegar as a descaling agent. You can use any  
commercially available non-toxic, non-harmful descaling product for coffee  
machines. We recommend using a Saeco descaling agent.  
When the machine needs  
descaling, the indicator  
light will flash  
Fill the water tank with the  
descaling solution.  
Place  
a
large container  
Press the indicator light for  
5 seconds. The indicator li-  
ght will come on steady.  
Open the knob.  
The descaling process  
starts.  
under the steam wand.  
.
The machine will run the  
solution at intervals until  
the water tank is empty.  
The lights will flash to  
signal when descaling  
is over.  
Close the knob.  
Remove the container.  
Rinse out the tank and fill it  
with fresh water.  
If the descaling  
cycleisinterrupted,  
the water tank and internal  
machine circuits must be  
rinsed.  
Place  
a
large container  
When no water is left, turn  
the knob to close the valve.  
Remove the container.  
Open the knob to rinse.  
under the steam wand.  
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11  
CLEANING AND MAINTENANCE  
Do not dry the machine and/or its components in a microwave and/or  
conventional oven.  
Do not immerse the machine in water and do not place any of its  
components in a dishwasher.  
Remove cover on pannarello frothing  
Turn the machine off.  
Unplug the machine.  
Wash the water tank.  
Wash the filter inside it.  
Remove the drip tray, em-  
pty it out and wash it with  
warm soapy water.  
Remove the dregs drawer,  
empty it out and wash it.  
attachment, wash under tap. Wipe spout  
left on steam wand with wet cloth. When  
necessary, unscrew complete assembly  
and wash under tap with warm soapy  
water.  
The machine, its components  
and the brew unit must be  
cleaned at least once a week.  
Use the brush to clean the  
ground coffee dispenser.  
Remove the coffee  
dispenser and wash it  
with water.  
Open the front door.  
Remove the drip tray and  
grill. Remove the dregs  
drawer / waste box.  
Press the PUSH button to  
release the brew group.  
Unscrew the upper filter  
screen using the key  
provided and wash it with  
Put the filter back in place  
when clean and hand  
tighten.  
Wash the brew group, dry  
it and put it back in place.  
Do not press the “PUSH”  
Put all machine components  
back in position.  
Close the door.  
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warm water.  
button.  
12  
PROGRAMMING MACHINE FUNCTIONS  
The following programming features can be changed to suit your needs.  
and  
Procedure for accessing the programming mode.  
Turn the machine off.  
Press the small coffee button and the hot water button, and  
simultaneously, turn the machine on.  
Hardness 4  
Hardness 3*  
Hardness 2  
Hardness 1  
The hardness of tap, bottled and filtered water may vary  
depending on the region, brand and filter used. For this  
reason, the appliance can be set according to the water  
hardness to be used, expressed on a scale of 1 to 4  
(1 = soft and 4 = hard).  
The appliance is factory set on a hardness value of 3*. The  
setting should be adjusted according to the level of water  
hardness to be used with the machine.  
Dip the strip in water for 1  
second.  
Check how many squares  
change color.  
Press the button.  
The degree of hardness  
will be signaled by the  
indicator lights.  
When this function is enabled, the internal machine circuits  
will be rinsed immediately after the warming-up phase to  
ensure that coffee is prepared with fresh water only.  
In all new appliances this function has already been  
activated at the factory.  
Press the button to set the  
function.  
Rinsing activated (ON).  
Rinsing deactivated (OFF).  
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13  
PROGRAMMING MACHINE FUNCTIONS  
With the pre-brewing process the coffee is slightly  
moistened before actual brewing. This pre-infusion brings  
out the full aroma and flavor of the coffee. It is possible to  
choose either “ON” or “OFF”.  
Press the button to set the  
function.  
Pre-brewing activated  
(ON).  
Pre-brewing deactivated  
(OFF).  
With the pre-grinding process the machine grinds twice: the  
first time for the cup of coffee selected and the second time  
for the subsequent cup of coffee (not yet selected).  
This function is useful when you want to reduce the time  
necessary to brew several cups in sequence (e.g. while  
entertaining guests or during a party).  
Press the button to set the  
function.  
Pre-grinding activated  
(ON).  
Pre-grinding deactivated  
(OFF).  
To exit programming mode and activate all the changes  
made to the settings.  
Turn the machine off.  
Turn the machine back  
on. The changes will be  
activated.  
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14  
DISPLAY MESSAGES  
The control panel and indicator lights will assist you with the functioning and  
maintenance of the unit.  
PROBLEMS  
CAUSES  
REMEDIES  
Descale the machine  
The brewing cycle No coffee beans.  
does not start.  
Refill bean hopper and press  
desired coffee button.  
No water.  
Fill water tank. Message will  
clear.  
Fill the water tank with fresh water.  
Dredge drawer / waste Remove waste box while  
box is full.  
machine is on. Leave out for  
5-10 seconds and put back in  
machine. Message will clear.  
Prime the machine  
Brew group missing.  
Remove drip tray, waste box  
and brew group. Put brew  
group back in machine until  
securely locks in place, put  
waste box and drip tray back  
in and shut service door.  
Fill the coffee bean container with coffee  
beans and press the desired coffee button  
to start the brewing cycle.  
Open the door, remove the dregs drawer  
and empty the used coffee grounds.  
Coffee flows too Grind is too coarse.  
quickly.  
Adjust the grinder to a finer  
grind, ex. from 5 to 3. Adjust  
only while grinder is grinding  
and only a maximum of 2  
settings at a time. It will take  
3-4 cups to see results.  
Important note: the dregs drawer may  
be emptied only when the machine is  
ON. The drawer must be removed for at  
least 5 seconds for the machine to read  
that the drawer has been emptied. If  
you empty the drawer with the machine  
off, you will not be able to dispense  
coffee the next time you switch the  
machine on.  
Dose needs to be increa- Turn doser towards + sign.  
sed.  
Coffee flows too Grind is too fine.  
slowly.  
Adjust the grinder to a coarser  
grind, ex. from 5 to 7. Adjust  
only while grinder is grinding  
and only a maximum of 2  
settings at a time. It will take  
3-4 cups to see results.  
Put the brew group, drip tray and dregs  
drawer correctly into place.  
Close the front door.  
Dose needs to be decrea- Turn doser towards - sign.  
sed.  
Coffee grinder motor jammed.  
Brew group motor jammed.  
Filter screen in brew group Clean the filter screen using  
Contact an Authorized Service Center.  
is clogged.  
the key provided.  
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15  
PROBLEMS  
CAUSES  
REMEDIES  
PROBLEMS  
CAUSES  
REMEDIES  
The machine does not The machine is not Move the main switch to ON  
Reduced amount of Lime scale / mineral build Descale the machine. If not  
turn on.  
connected to the power (“I” position).  
supply.  
coffee, water and up in machine.  
steam coming out  
of the machine; the  
machine takes longer  
to heat.  
done for a long period of  
time, we recommend doing 2  
consecutive cycles.  
Check the plug and the power  
outlet.  
The coffee is not hot  
enough.  
The cups are cold.  
Warm up the cups on cup  
warmer or by dispensing a  
little hot water into the cup  
and letting it sit for a few  
seconds.  
Unable  
to  
clear Descale  
complete.  
cycle  
not Must completely finish the  
automatic descaling cycle for  
the light to clear.  
Descale message.  
The brew group cannot The brew group is out of Put waste box and drip tray  
be removed.  
alignment.  
in position, close door and  
switch machine on; the brew  
group will reset into original  
position.  
Onlywaterisdispensed No pre-ground coffee has Select Pre-ground coffee  
when you select “pre- been put into the pre- button, put pre-ground coffee  
ground coffee”.  
ground chute.  
into the chute and press the  
desired coffee button.  
Water light will not Machine needs to be Dispense 3-4 oz of water  
clear.  
primed.  
through the steam wand.  
Too much pre-ground Put one level scoop of  
coffee put in chute.  
espresso coffee. Max. 1 cup  
at a time.  
Steam wand clogged.  
Clear steam wand and prime  
machine.  
No hot water or steam The steam wand is Clear it with a thin needle or  
is dispensed. clogged. pin.  
During this opera-  
tion, the knob must  
be closed and the machine  
must be off.  
Then run water through  
steam wand to make sure  
unclogged.  
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Saeco International Group S.p.A. - Via Panigali, 39  
40041 Gaggio Montano - Bologna - Italy  
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