Instruction Manual
Washing Machine
Model numbers: RH1250TW, RH1250RTG
Please read these instructions carefully and keep them for
future reference.
For Customer Services, Spare Parts &
Manufacturer’s Warranty Information, please call
01204 664 084
Opening times: Monday – Friday 9am – 5pm
Saturday: 9am – 1pm
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Warning symbols...................................................................................................... 31
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Before Use
Safety Warnings
Do not use an extension lead for this appliance. Only plug directly into a wall
socket.
Do not plug in damaged plug sockets
In case the power cable becomes damaged, contact 01204 664 084 for advice.
Never pull the cable when unplugging – always grip the plug itself.
Do not plug-in or pull-out the plug from the receptacle with wet hands to prevent
electric shock.
Never touch the machine with wet hands or feet.
Never open the detergent drawer when the appliance is running.
Never force the door to open when the washing machine is running.
Do not touch discharging hose and water during discharging as the appliance
may reach high temperatures when running.
In case of any breakdown, unplug the appliance first and then turn the tap off. Do
not attempt to repair by yourself, always contact 01204 664 084 for advice.
Remember that packaging materials of your machine may be dangerous for
children. Keep the packaging materials in a place where children cannot reach or
dispose of them appropriately.
Do not allow your children to play with the washing machine as it is an electrically-
driven appliance.
Keep your pets away from your machine.
Your machine should only be used by adults in line with the information provided
in this user’s manual.
Your machine is designed to be used domestically. Commercial use will cause
your warranty to be cancelled.
Anyone’s intervention to your machine except for a qualified engineer, in anyway
will cause your warranty to be invalid.
Ideal operating temperature of your machine is 15-25˚C.
Do not place your machine on carpet as this will block ventilation of the base.
Do not keep inflammable liquids near your machine.
You should remove the transport bolts of your machine before the first usage.
Faults occurring in machines operated with transport bolts fitted are not covered
by the warranty.
Do not put the discharging hose of your machine in a bucket or sink.
Your machine is not covered under warranty for faults caused by any kind of
external factors (pesticides, fire, etc.).
The appliance is not intended for use by people (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
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Recommendations
Ensure you run the machine empty on a full cycle at 95°C with detergent
before using the machine properly for the first time.
Put detergent into the drawer at the beginning of each wash.
It is recommended that you wash only extremely dirty laundry in prewashing
programme.
The amount of laundry you put in your washing machine should not exceed 6kg.
If your machine is not going to be used for a long time you should unplug the
appliance, turn off the water inlet and leave the door slightly open. This is so that
the inside of your machine will remain dry and will not cause an unpleasant smell
of damp.
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Components
Front
1
2
3
4
5
1.Detergent drawer
2.Programme knob
3.Electronic display
4.Door
5.Cover of pump filter
Back
9
6
8
7
6. Transport bolt
7.Power cable
8. Discharging hose
9. Water inlet valve
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Installation
Removing transportation bolts
Transportation bolts,which are located at the back of the machine, must be removed
before using or running the machine.
Loosen the bolts by rotating counterclockwise with a suitable spanner.
Pull out the bolts together with the coloured plastic spacer, (the screws that have
been removed from the machine should be kept in case the machine needs to be
used in future).
To seal the holes insert the supplied plastic caps.
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Levelling the machine
Your machine should be installed on a hard surface – do not install onto a carpet.
For your machine to work quietly and without any vibration, it should it be settled
on a flat, non-slippery and tough ground.
Loosen the plastic adjustment nut.
Adjust the feet upward and downward by rotating them clockwise and anti
clockwise.
When the correct balance has been achieved, tighten the plastic adjustment nut
again by rotating it upwards.
Never put cardboard, wood or other materials under your machine to try and
stabilise the unit.
Electrical connection
Your washing machine is set to 220-240V and 50Hz.
The mains cord of your washing machine is equipped with a specific grounded
plug. This plug should always be inserted to a grounded socket of 13 amps. The
current value of the fuse should be 10 amps.
We do not take responsibility for any damage that occurs due to
ungrounded usage.
Operating your machine under low voltage will cause the life cycle of your
machine to be reduced and its performance to be restricted.
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Water inlet connection
Only a qualified engineer should install this machine
Your machine has a single water (cold) inlet.
To prevent leakages on the connection joints, 1 seal is included in the hose
packing, (Fit this seal on the end of the water inlet hose at the tap side.)
Connect the bracketed end of the water inlet hose to the water inlet valve at the
rear of the machine and the other end to your tap.
Water pressure of 0,1-1 MPa from your tap will enable your machine to work more
efficiently, (0,1 MPa pressure means water flow of more than 8 litres in 1 minute
from a fully opened tap).
After all connections are completed, check for leakages around the connection
joints by turning on your tap completely and seeing if any water escapes.
Be sure that water inlet hose is not folded, broken or crushed.
Mount the water inlet hose to a 3”/4 geared water tap.
Water discharge connection
Be sure that the water inlet hoses are not folded, twisted, crushed or elongated by
stretching.
The water drain hose should be mounted at a height of minimum 60 cm,
maximum 100 cm from the ground.
The end of the water drain hose can be fitted directly to the drainage hole.
Never attempt to extend the water drain hose by adding extra parts.
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Technical specifications
Operating voltage /
frequency (V/Hz)
(220-240) V ~/50Hz
10
Total current (A)
Maximum: 1 Mpa
Minimum: 0.1 MPa
Water pressure (Mpa)
Total power (W)
2200
7
Maximum dry laundry
capacity (kg)
Wringing revolution (rev /
min)
1200
15
Programme number
Dimensions
845 x 597 x 527
(Height x Width x Depth)
(mm)
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Preparing your laundry
Separate your clothes according to their types (cotton, synthetic, sensitive,
woolen, etc), washing temperatures, dirtiness and colour.
Never wash your white and coloured clothes together.
Since your new coloured clothes may shed dye on the first wash, wash them
separately.
Be careful that no metal pieces are found on or in the pockets of your clothes -
remove if anyhting is found.
Zip and button up your clothes.
Remove the plastic or metal hooks and laces of curtains or place them inside a
washing bag and tie.
WARNING: Faults that emerge due to the penetration of foreign objects into
your machine are not included within the warranty.
Reverse textiles such as pants, knitwear, t-shirt and sweat suit.
Wash socks, handkerchief and suchlike small laundry items in a washing net.
Maximum
washing
temperature is
90°C
Maximum
washing
temperature is
60°C
Normal washing
Maximum
washing
temperature is
30 °C
Hand washing
No washing
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Using your machine
Open the door of your machine.
Place your laundry in your machine.
Note: Maximum loading capacity may vary based on the laundry type you
wash, degree of contamination and the programme you have chosen. Do
not exceed maximum dry loading capacity indicated in the programme table
for washing programmes.
You can take the following table of weights as an indication.
LAUNDRY TYPE
Towel
WEIGHT (Kg)
0.2
0.5
1.2
0.7
0.2
0.1
0.25
Linen
Bathrobe
Quilt cover
Pillow slip
Underwear
Tablecloth
Place each piece of laundry into the machine individually.
Ensure that no laundry is caught between the cover and below the seal when
closing the door of your machine.
When closing the door, push the door of your machine until you hear the locking
sound – this indicates the door is fully closed.
Close the door of your machine properly; otherwise your machine will not start the
washing operation.
Detergent
The amount of detergent needed per cycle will depend on the following criteria:
Refer to detergent manufacturers guidlines to determing how much detergent is
needed. Do not prewash your less stained laundry items and only put a slight
amount of detergent in the 2nd compartment of the detergent drawer.
For very dirty and stained laundry items, select a programme including
prewashing, and put ¼ of the normal amount of detergent in the 1st compartment
of the detergent drawer then put the remaining ¾ of it into the 2nd compartment.
Use detergents produced for automatic washing machines in your machine. The
amount of detergent you should use for your laundry is printed on the detergent
package.
The more hard the water used is, the more detergent you will use.
The amount of the detergent you will use will increase as the amount of your
laundry increases.
Put the softener in the softener compartment in the detergent drawer. Do not
exceed the MAX level. Otherwise, softener will flow into the washing water when
flushing through.
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Softeners with a high density should be thinned to a degree before being put in
the drawer. This is because high-density softener will clog the flush and avoid the
flow of the softener.
Control Panel
Detergent Drawer
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Selecting a Programme
Select the required washing programme by rotating the programme knob in either
direction (clockwise or anti-clockwise). Ensure that the programme knob is aligned
with the required programme.
Electronic Display
1. Spin speed select
2. Temperature select
3. Prewash function
4. Rapid wash function
5. Easy iron function
6. Delay timer function
7. Start/Pause button
8. Electronic display
On the electronic display, you can view the water temperature, spin speed of your
machine, the amount of time your machine will continue washing, additional functions
you have selected and whether the door of your machine is locked or not.
Furthermore, the electronic display will warn you by means of fault symbols on the
display when a fault occurs on your machine and notify you of the completion of the
washing programme by displaying the text “END” on the display as soon as the
washing programme you have selected has finished.
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Using your machine
Before Use
Plug your machine in.
Turn on the tap connected to yoour machine.
Open the machine door.
Place your laundry in your machine.
Push the door of your machine until hearing the locking sound to
close it.
Select the program you require.
Put detergent and softener in the detergent drawer.
First Wash
Before using the machine for laundry, ensure you run the machine on a cycle of
95°C, with detergent and without laundry.
Selecting a Programme
Select the appropriate programme for your laundry from the programme table below.
Additional Functions
Before starting the programme, you can select an additional function if you so wish.
Press on the button of the additional function you wish to select.
If the additional function symbol on the electronic display flashes continuously, the
function you have selected will be activated.
If additional function symbol on electronic display blinks, the function you have
selected will not be activated.
If an additional function fails to activaite, this is because not all additional
functions are available with all programmes.
Half Load Detection
Your machine features a half-load detection system. If you only put laundry into the
machine that is approximately half or less than half of the maximum laundry capacity
stated for your machine , your machine will run so as to save washing time, water
consumption and energy in some programmes (Cotton 95°, Cotton 60°, Cotton 40°).
When half-load function is active, the machine can complete the programme you
have set in a shorter time.
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Twinjet system
Water and detergent from your machine will be circulated with 2 water jnjection
mechanisms and a mixing system via a twin jet system. Circulated water will be
injected over your washing which allows a better washing performance.
The twin jet system will allow you to wash a higher amount of laundery in a shorter
time which will guarentee less water and electricity consumption.
Twin jet system in operation
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Programme selection
MAXIMUM
AMOUNT OF
DRY
PROGRAMME &
PROGRAMME
PROGRAMME
DURATION
(MIN.)
DETERGENT
COMPARTMENT
LAUNDRY TYPE
TEMPERATURE (°C)
LAUNDRY (kg)
Very dirty cotton and flax textiles. (Underwear, linen, tablecloth(s), towel(s)
(maximum 4 kg), bedclothes, etc.
COTTON 95°
3:12
2
6
Normal dirty cotton and flax textiles. (Underwear, linen, tablecloth(s), towel(s)
(maximum 4 kg), bedclothes, etc.
Normal dirty colour and flax textiles.
Very dirty synthetic or synthetic-mixed textiles. (Nylon socks, shirts, blouses,
synthetic-including trousers etc.)
COTTON 60°
3:20
3:04
1:45
2
2
2
6
6
COTTON 40°
SYNTHETICS 60°
3.5
1:30
1:16
0:45
0:15
1:32
2
2
-
2.5
2.5
7
Less dirty silk-mixed laundries with machine wash labels
DELICATES 30°
WOOL 40°
Woollen laundries with machine wash labels (PLEASE CHECK EACH INDIVIDUAL
CLOTHING ITEM’S LABEL – ADJUST TEMPERATURE IF NECESSARY).
If you want to additionally rinse your laundry after a program has finished, you can
use this programme for any kind of laundries.
If you want to additionally wring your laundry after a program has finished, you can
use this programme for any kind of laundries.
Sensitive and woollen laundries with non-machine wash labels, that are
recommended to be washed by hand.
RINSE
SPIN
-
7
HAND WASH 30°
2
2.5
Sportswear items which are mainly made of special fibers, (in particular a synthetic
kind), that the washing label recommends that they should be washed sensitively
under a low temperature. In that way, the speciality of sportswear textile, badges,
wording, etc should be protect during the washing process.
SPORTS WEAR LIGHT 30°
1:15
2
3.5
Suitable for mixed items of laundry made of cotton and easy-care fabrics sensitive
to heat. The program temperature and mechanical agitation is designed to be
appropirate to both normal dirty cotton, flax and synthetic based laundry.
You can use this program to wash shirts made from cotton, synthetic and synthetic
blended fabrics which need to be washed on a lower temperature than synthetics,
and gentler than cottons.
MIX COOL 30°
1:30
1:58
2
2
3.5
3.5
SHIRTS/BLOUSES 60°
Baby clothes are delicate and baby skin is really reflective to detergent, this
program has an extra rinse with heating which purifies laundry from detergent.
Although program has heating step in the main wash, it also applies heating
during rinses and it helps to get rid of stains, odors and some microorganisms.
You can wash your dirty cotton, colour and flax textiles at 60°C in 60 minutes
You can wash your dirty cotton, colour and flax textiles in 15 minutes.
Note: As the washing period is short, a less amount of detergent is required
to be used compared to other programmes. The programme period will
increase if your machine detects instable loading.
BABY WEAR 50°
DAILY 60° 60’
2:05
1:00
0:12
2
2
2
5
3
2
SUPER RAPID 30° 12‘
Note: You can open the door of your machine 2 minutes after the completion of washing operation. (The duration of 2 minutes required to open the door of your
machine is not included in the washing period).
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Additional Functions
1. Spin Speed
1. Spin speed selection and additional functions
You can set the spin speed for your laundry via the spin speed setting button.
When you select a new programme, the maximum
spin speed of the programme you have selected will
be shown on the electronic display.
You can gradually reduce the spin speed by
pressing the spin speed setting button. The spin
function of the program can be cancelled by
pressing the spin speed button until (--) spin
symbols are shown on the electronic display.
If you have missed the required spin speed, you can return to the intended spin
speed by continuously pressing the spin setting button.
To minimise creasing, use the additional rinse function.
In programmes where the rinse function is
applicable, it may be activated by pressing the spin
speed setting button one more time after the cancel
(--) spin symbol is shown on the electronic display.
You know that the soaking function is activated
when the symbol
flashes on electronic display.
If the extra rinse function is selected, your laundry will be soaked in the last rinsing
water. When your machine soaks your laundry in the last rinsing water, symbol
will blink on electronic display.
To remove laundry, press the “Start / Pause” button. Your machine will empty the
remaining water and finish the programme without spinning.
To spin your laundry:
a) You can select the spin speed by using the spin speed setting button when
your machine is soaking your laundry in the latest rinsing water. If you want to
take your laundry out, press on “Start / Pause” button. Your machine will
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empty the remaining water and finish the programme once the spin function is
complete.
b) Switch the programme knob to ‘Stop’, select the spin programme on the
programme knob. You can choose to reduce the spin speed by pressing the
spin speed setting button. You can start your machine by pressing on
Start/Pause button. Your machine will finish the programme after spinning
your laundry in the spin revolution you have selected.
2. Temperature selection
You can select the washing water temperature with the temperature adjustment
button.
When you select a new programme, the maximum
temperature is shown on the electronic display.
You can gradually decrease the washing water
temperature between the maximum temperature
and cold washing (--) by pressing washing water
temperature adjustment button.
If you have missed the washing water temperature you wanted, you can return to the
intended temperature by continuously pressing the washing water temperature
adjustment button.
3. Pre Wash
You can give your very dirty laundry a prewash
prior to the main wash by using this additional
function. When using this function, you should put
detergent in the front washing compartment of the
detergent drawer.
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4. Rapid Wash
This additional function will enable the washing
duration of your less dirty laundry to be shortened.
If you put laundry in that only makes up half or less
than half of the laundry capacity of the washing
programme you have selected in your machine,
your machine will automatically detect this due to
the ‘Half-load’ detection system, and the
programme you have selected will wash your
laundry in a shorter time to consume less energy
and water. If your machine detects a half load, the
symbol
will automatically flash on the electronic
display. To cancel it, press the rapid wash function
button once. However, the rapid wash function
cannot be selected if you have selected the main
rapid wash programme with the programme knob.
5. Easy Iron
Your laundry will be less creased if the easy ironing
function is pressed/selected.
6. Delay Timer
By using this function, you can delay the start of
your washing programme by 30 minutes up to 23
hours.
To use the delay timer function:
- Press the time delay button once.
- “0.5h” will appear on the display.
- Press the time delay button until the time of which you want the washing
programme to be delayed by is shown on the electronic display.
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- To activate the time delay of the programme you have selected, you should press
the “Start/Pause” button and the time delay will start to count down.
The time Intervals of the delay timer is 30 minutes for the first 2 hours, thereafter it is
1 hour up to 23 hours.
If you have missed the time delay you wanted, you can go back to the time desired
by continuously pressing the delay timer button.
If you want to cancel the delay timer, you need to press and hold the delay timer
button for 2 – 4 seconds.
To run the delay timer function, your machine needs to be operated by pressing on
Start/Pause button. As soon as you start your machine, the countdown process will
start on the electronic display based on the delay period you have selected.
Anti-Allergy Function
In the programmes where this function is active,
your machine will perform an extra rinsing operation
on your laundry prior to the last rinsing operation.
Note: The anti-Allergy function is selected automatically only in Baby wear
programme.
Start/Pause button
By pressing the Start/Pause button, you may start
the programme you have selected or suspend a
running programme. If you pause a cycle, the
electronic display will blink.
When you start your machine, the following symbols for the programmes you have
selected will be available on the electronic display.
- Temperature of washing water
- Spin speed
- Symbols of auxiliary functions (if you have selected)
- Programme ending time or programme delay time based on your selection
- Open or locked door symbol
Note: Symbol for open door flashing on electronic display will go off and symbol for
locked door will flash approximately 1 minute after you start your machine by
pressing the Start/pause button.
Open
Closed
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Adding/Removing Laundry
If you want to add or remove laundry when your machine is running:
- Switch your machine to the pause mode by pressing on Start/Pause button.
- After a while, the symbol
will be shown on the electronic diplay and this means
that the door of your machine can now be opened.
- When you see the symbol
appears on the electronic display, you can either add
or remove laundry after opening the machine door.
Note: If symbol
blinks on the electronic display, it means that you cannot add or
remove laundry as the cycle has started.
- When you have added or removed the laundry, close the door of your machine and
press on Start/Pause button.
- Your machine will continue to wash after locking the door of your machine.
- The symbol
will flash on the electronic display.
Child Lock
A child lock prevents the interruption of a cycle when buttons are pressed and the
knob is turned. The Child lock will be activated when both the rapid wash and easy
ironing buttons are pressed at the same time for 3 seconds or longer.
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The symbol
will flash on the electronic display when the child lock is activated.
If any button is pressed while the child lock is active, the symbol
electronic display.
will blink on the
When any of the programmes are running and the child lock is active, if another
programme is selected after programme knob is switched to the Stop position, the
programme already running will continue.
To deactivate the Child Lock, both the rapid wash and easy ironing functions should
be pressed at the same time for 3 seconds or longer. When Child Lock is
deactivated, symbol
on the electronic display will go off.
Cancelling a Programme
If you want to cancel any programme running:
- Switch the programme knob to Stop.
- Your machine will stop the washing operation and the programme will be cancelled.
- To get rid of the water accumulated in the machine switch the programme knob to
any programme.
- Your machine will perform the necessary discharge operation and cancel the
programme.
- You can re start your machine by selecting a new programme.
Programme End
Finishing programme
- Your machine will stop by itself as soon as the programme you have selected
finishes.
-The text “END” will flash on the electronic display.
Note: Within 2 minutes of the programme finishing, your machine will remove the
“End” text from the electronic display to save energy. It will re-flash when any of the
additional function buttons are pressed.
- If you see that the symbol
indicating that the door can be opened flashes on the
electronic display, you can open the door of your machine and remove the laundry.
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- Leave the door of your machine open to allow the inner part of your machine to dry
after removing your laundry.
- Switch the programme knob to Stop.
- Unplug your machine.
- Turn the water faucet off.
Warning Symbols
Water cut off / Low Mains Pressure
If the symbol
flashes on the electronic display:
- The water supply may be closed.
- Mains water may be cut-off. If so, switch the programme knob to position 0. You
can select a programme and run your machine after the mains water is flowing again.
- Mains water pressure may be low.
- Water inlet hose may be twisted.
- Water inlet hose may be clogged. Clean water inlet hose filters. (*)
- Valve inlet filter may be clogged. Clean the valve inlet filters. (*)
(*) See the chapter regarding maintenance and cleaning of your machine.
Blocked pump filter
If the symbol
flashes on the electronic display:
- Pump filter may be clogged.
- Discharging hose may be clogged or twisted.
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Maintenance and Cleaning
When cleaning your machine, ensure that the machine is unplugged and the water
supply is closed off.
Water Inlet Filters
Filters are used to avoid dirt and foreign substances in the water from entering the
machine. These are on the tap and on the ends of water valves along the water inlet
hose of your machine. If your machine cannot intake sufficient amounts of water
despite the tap being open, these filters should be cleaned.
Detach the water inlet hoses.
Remove the filters on water inlet valves using pliers and then clean it with a brush
in water.
Disassemble the filters on the tap end of the water inlet hoses manually and clean
it.
Having the filters cleaned, you can fit them in the same way reversely.
CAUTION: Filters of water inlet valves may be clogged due to a contaminated
water tap or lack of necessary maintenance or valves may be broken down, causing
water to leak into your machine continuously. Breakdowns that may arise because
of these reasons are not covered under warranty.
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Cleaning the pump
A filter system is available which avoids threads from your laundry and tiny materials
from entering into the pump during the water discharging operation carried out by
your machine after completing washing. This prolongs the lifecycle of your pump. It is
recommended that you clean your pump filter once in 2 months. To clean pump filter:
Depress the lug downwardly to uncover the pump section of the toe board and
pull it towards yourself and extract it.
Before opening the filter cover, place a towel on the ground immediately in front of
the filter hole to soak up remaining water.
Loosen the filter cover in and allow water to flow out.
Clean the foreign objects present in the filter.
Check whether the pump rotates with your hands.
After cleaning the filter, fit the filter cover by rotating it clockwise.
Fit the pump section of the toe board.
Remember that water will leak if you do not fit the filter cover properly.
WARNING!
As water in the pump may be hot, do not remove the filter cover until the machine
has had sufficient time after a cycle to cool down.
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Cleaning the detergent drawer
Your detergent may deposit residue in the detergent drawer over time. To clean the
residue formed, disassemble the detergent drawer regurlarly. To eject the detergent
drawer:
Pull the detergent drawer out fully.
Continue to pull gently while pressing the detergent cover to allow the drawer to
slide out.
Flush it using a brush.
Collect residues in the housing of the detergent drawer without dropping them
inside the machine.
To assemble the detergent drawer after drying it using a towel or dry cloth,
resettle the detergent drawer by depressing on the flush cover and fit it by
pushing forward.
Do not wash your detergent drawer in a dishwasher.
Cleaning your machine
Drawer filter
Disassemble the detergent drawer. Disassemble the flush stopper and clean the
softener residues completely. Refit the flush stopper after cleaning it. Check whether
it has settled properly.
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Body
Clean the outer body of your machine with warm water and a non-inflammable
cleaning agent that will not abrade the body of your machine. After rinsing with some
water, dry using a soft and dry cloth.
Drum
Do not leave metallic objects such as needles, paper clips, coins, etc. in your
machine. These objects will lead to formation of rust stains in the drum. To clean
such rust stains, use a non-chlorine cleaning agent and follow the instructions of the
manufacturers of the cleaning agent. Never use wire wool or similar hard objects for
cleaning rust stains.
Trouble Shooting
All repairing operations required for your machine should be carried out by a qualified
engineer. Contact an engineer on 01204 664 084. If your machine requires a repair
or if you cannot remove the fault by the help of the information provided as follows:
Unplug your machine.
Turn the tap off.
Contact the nearest authorised service.
FAULT
POSSIBLE CAUSE
REMOVING METHODS
Discharging hose clogged Check the discharging
or twisted.
hose.
Your machine does not
discharge water.
Pump filter clogged.
Laundry settled in the
machine unevenly.
Clean the pump filter.
Spread your laundry in the
machine evenly.
The feet of your machine
have not been adjusted.
Adjust the feet on your
machine.
Safety assembly fitted for
transport not
disassembled.
Disassemble the safety
assembly of your machine.
(**)
Your machine vibrates.
Less amount of laundry in This will not block
the appliance.
operation of your machine.
Your machine overloaded
with laundry or laundry
Do not put in laundry more
than the amount
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settled unevenly.
recommended and settle
the laundry in the machine
evenly.
Your machine rests on a
hard surface.
Prevent your machine from
resting on hard surfaces.
FAULT
POSSIBLE CAUSE
REMOVING METHODS
It is not plugged in.
Fuse blown.
Electricity cut-off.
Start/pause button not
pressed.
Plug machine in.
Replace the fuse.
Check mains power.
Press on start/pause
button.
Your machine does not start.
Switch the programme
knob to the desired
position.
Programme knob ‘stop’
position.
The machine door is not
completely closed.
Close the machine door.
Water tap is turned off.
Turn your faucet on.
Water inlet hose may be
twisted.
Check water inlet hose.
Your machine does not
intake water.
Water inlet hose
clogged.
Clean water inlet hose
filters.
Clean the valve inlet
filters.
Valve inlet filter clogged.
The machine door is not
completely closed.
Close the machine door.
FAULT
POSSIBLE CAUSE
REMOVING METHODS
Excessive foam is formed in the
detergent drawer.
Press on Start/Pause button.
To eliminate foam formation,
mix a spoon of softener with
half litre of water, and pour the
mixture in the detergent drawer.
After 5-10 minutes, press on
Start/Pause button again. For
next washing operation, decide
the dose of detergent as
Excessive amount of detergent
used.
required.
Use detergents produced only
for automatic washing
Wrong detergent used.
machines in your machine.
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Select the programme
appropriate for correct dirtiness
of your laundry. (see
The dirtiness of your laundry
does not match the programme
you have chosen.
programme table)
Adjust the amount of detergent
based on the dirt level of your
laundry.
Amount of detergent used
insufficient.
Unsatisfactory washing result.
Load your machine with
Laundry in excess of maximum laundry, amount of which
capacity put in your machine.
should not exceed maximum
laundry capacity
Error Messages
Your machine is equipped with systems that continually self-check during washing
operations and then take the necessary precautions and warn you in case of any
breakdown.
TROUBLE
CODE
POSSIBLE
FAULT
WHAT TO DO
Close the machine door. If
your machine persists to
indicate fault, turn off your
machine, unplug it and
The door of
your machine
is left open.
E01
contact the nearest authorised
service immediately.
Pump is faulty
or pump filter
is clogged or
electrical
connection of
the pump is
faulty.
Clean the pump filter.
If the problem persists,
contact the nearest authorised
service. (*)
E03
E04
Your machine will discharge
water by itself. After the
discharging operation, turn off
your machine and unplug it.
Turn off your faucet and
contact the nearest authorised
service.
Your machine
has an
excessive
amount of
water.
(*) See the chapter regarding maintenance and cleaning of your machine.
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Warning symbols
TROUBLE CODE
POSSIBLE
FAULT
WHAT TO DO
- Tap may be off.
- Mains water may be cut-off.
- If so, switch the programme knob
to position 0. You can select a
programme and run your machine
after the mains water is supplied.
- Mains water pressure may be low.
- Water inlet hose may be twisted.
- Water inlet hose may be clogged.
- Clean water inlet hose filters.
- Valve inlet filter may be clogged.
- Clean the valve inlet filters.
If the problem persists, unplug your
machine, turn off your faucet and
contact the nearest authorised
service.
Water cut-off or
low mains water
pressure.
Pump is faulty
- Pump filter may be clogged. Clean
or pump filter is the pump filter.
clogged or
electrical
connection of
the pump is
faulty.
- Discharging hose may be clogged
or twisted. Check the discharging
hose.
If the problem persists, contact the
nearest authorised service.
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Energy Efficiency
Energy and water consumption may vary based on water pressure, water hardness,
water temperature, ambient temperature, laundry amount, additional function
selection, and voltage fluctuations.
It will reduce energy and water consumption to use your machine with the laundry
capacity proposed for the selected programme, wash your less dirty or daily laundry
in short programmes, carry out cleaning and maintenance periodically, use your
machine at the convenient time intervals specified by electricity vendor.
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For manufacturer’s warranty
information please call
01204 664 084
Opening times:
Monday - Friday
9am until 5pm
Saturday: 9am – 1pm
Alternatively, write to:
PO Box 2235,
Bolton,
BL6 9AJ
Revision 1
This symbol is known as the 'Crossed-out wheelie bin Symbol'. When this symbol is marked on a
product/batteries, it means that the product/batteries should not be disposed of with your general
household waste. Only discard electrical/electronic/battery items in separate collection schemes, which
cater for the recovery and recycling of materials contained within. Your co-operation is vital to make
sure the success of these schemes and for the protection of the environment. For your nearest disposal
We reserve the right due to possible changes to design to alter the instruction manual without prior
notice.
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