7KG 1200 Spin Speed Washing Machine
Instruction Manual
Model number: RH1250(TB)(TW)(RTG)(RTS)
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
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Safety Instructions
• Do not use an extension lead for this appliance. Only plug directly into a wall socket.
• Do not plug in damaged plug sockets
• In case the power cable becomes damaged, contact 0845 208 8750 for advice.
• Never pull the cable when unplugging – always grip the plug itself.
• Do not plug-in or pull-out the plug from the receptacle with wet hands to prevent
electric shock.
• Never touch the machine with wet hands or feet.
• Never open the detergent drawer when the appliance is running.
• Never force the door to open when the washing machine is running.
• Do not touch discharging hose and water during discharging as the appliance may reach
high temperatures when running.
• In case of any breakdown, unplug the appliance first and then turn the tap off. Do not
attempt to repair by yourself, always contact 0845 208 8750 for advice.
• Remember that packaging materials of your machine may be dangerous for children.
Keep the packaging materials in a place where children cannot reach or dispose of them
appropriately.
• Do not allow your children to play with the washing machine as it is an electrically-
driven appliance.
• Keep your pets away from your machine.
• Your machine should only be used by adults in line with the information provided in this
user’s manual.
• Your machine is designed to be used domestically. Commercial use will cause your
warranty to be cancelled.
• Anyone’s intervention to your machine except for a qualified engineer, in anyway will
cause your warranty to be invalid.
• Ideal operating temperature of your machine is 15-25˚C.
• Do not place your machine on carpet as this will block ventilation of the base.
• Do not keep inflammable liquids near your machine.
• You should remove the transport bolts of your machine before the first usage. Faults
occurring in machines operated with transport bolts fitted are not covered by the
warranty.
• Do not put the discharging hose of your machine in a bucket or sink.
• Your machine is not covered under warranty for faults caused by any kind of external
factors (pesticides, fire, etc.).
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Safety Instructions
• The appliance is not intended for use by people (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure that they do
not play with the appliance.
Recommendations
• Ensure you run the machine empty on a full cycle at 95°C with detergent before using
the machine properly for the first time.
• Put detergent into the drawer at the beginning of each wash.
• It is recommended that you wash only extremely dirty laundry in prewashing
programme.
• The amount of laundry you put in your washing machine should not exceed 7kg.
• If your machine is not going to be used for a long time you should unplug the appliance,
turn off the water inlet and leave the door slightly open. This is so that the inside of your
machine will remain dry and will not cause an unpleasant smell of damp.
Important note:
Please read this booklet before installing and switching on this appliance. The
manufacturer assumes no responsibility for incorrect installation and usage as described in
this booklet.
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Before using the appliance
• Transportation screws which are located at the back of the machine, must be removed
before using or running the machine. You will void the manufacturer’s guarantee if
these are not removed before using or running the machine
• Before installation, check that all parts listed below are present. If any parts are
missing, please contact the product care service team on 0845 208 8750.
Note
The drawings in the book may vary from your washer model. They are designed to show
the different features of all models covered by this book. Your model may not include all
features.
The Front of the machine
Electronic display
Programme dial
Detergent drawer
Door
Cover of pump filter
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Before using the appliance
The Back of the machine
Water inlet valve
Transport bolt
Discharging hose
Power cable
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Installation
1. Before operating the washing machine, remove the 4 transportation screws and rubber
spacers from the back of the machine. If the screws are not removed, it may cause
heavy vibration, noise and product malfunction, (voiding the guarantee).
2. Unscrew the 4 screws with a wrench, spanner or cross-tip screwdriver. Keep the 3 screw
as they will need to be re-used if the machine has to be transported.
3. Close the holes with the cap holders supplied
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Installation
4. Adjust the level of washing machine by the adjustable feet. Please check if there is a gap
between the four adjustable feet and the floor. If there is then adjust the level of the
washing machine by turning the adjustable feet. Make sure that the machine does not
sway and that it is completely level. After the adjustment is finished, turn the fixing nuts
up tightly, so that the adjustment that has been made is fixed.
NOTE
The machine should not sway and all the adjustable feet should sit/touch the floor.
Location of the Washing Machine
• Check location where the washer will be installed. Make sure you have everything
necessary for correct installation.
• Do not place or store your washer below 0°C (32°F) to avoid any damage from freezing.
• Do not place or store laundry products on top of washer at any times.
• Install the washer on the horizontal solid floor, flat, non-slippery and tough floor. Do not
install onto a carpet.
• If the washer is installed on an unsuitable floor, it could make considerable noise, vibrate
severely and cause a malfunction. If the washer is not level, adjust the leg up or down for
horizontal installation.
• Never put cardboard, wood or other materials under your machine to try and stabilise
the unit
• Ventilation openings must not be obstructed.
• Leave some space (right & left : 2cm, rear : 10cm).
• In case of built-in installation, the distance between top of the washer and bottom of
upper plate should be at least 3mm.
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Installation
Electrical connection
• Your washing machine is set to 220-240V and 50Hz.
• The mains cord of your washing machine is equipped with a specific earthed plug. This
plug should always be inserted to a earthed socket of 13 amps. The current value of the
fuse should be 10 amps.
• We do not take responsibility for any damage that occurs due to non earthed usage.
• Operating your machine under low voltage will cause the life cycle of your machine to
be reduced and its performance to be restricted.
Water
The washer should be connected to the water mains using new hose sets. Old hose sets
should not be reused. In using only one water tap or in case of only one water inlet valve,
connect the inlet hose to the cold water inlet valve.
Water inlet hose connection
• Be careful not to confuse hot water inlet and cold water inlet.
• Your machine has a single water (cold) inlet.
• To prevent leakages on the connection joints, 1 seal is included in the hose packing, (Fit
this seal on the end of the water inlet hose at the tap side.)
• After all connections are completed, check for leakages around the connection joints by
turning on your tap completely and seeing if any water escapes.
• Be sure that the water inlet hoses are not folded, twisted, crushed or elongated by
stretching.
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Installation
Ordinary tap (not included)
Screw-shaped tap
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Installation
Water drainage
• Never forget to install drain hose before operating your washer.
• The water drain hose should be mounted at a height of minimum 60 cm, maximum 100
cm from the ground.
• The end of the water drain hose can be fitted directly to the drainage hole on the back
side of the washer.
• When installing the drain hose pipe, secure it tightly with a string or tie extensions are
available but is not included.
• Never attempt to extend the water drain hose by adding extra parts.
• If the drain hose is too long, do not force it back into the washer. This will cause
abnormal noise and damage to the product.
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Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
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How to use
To obtain the best washing results, you must operate your washer properly. This section
gives you this important information.
Preparing clothes for washing
• Close zippers, snaps, and hooks to avoid snagging other items.
• Remove pin, buckles, and other hard objects to avoid scratching the washer interior.
• Empty pockets and pull them inside out.
• Turn down cuffs and turn synthetic knits inside out to avoid pilling.
• Reverse textiles such as pants, knitwear, t-shirt and sweat suit
• Tie strings and sashes to avoid tangling.
• Treat spots and stains. (See ‘Removing stains’ section).
• Follow the washing instructions supplied on the clothing
Important note
Faults that emerge due to the penetration of foreign objects will void the manufacturer’s
guarantee
• Separate heavily soiled items from lightly soiled ones, even if they would normally be
washed together.
• Separate dark colours from light colours, colourfast items from non-colourfast item
• Wash lint producers and lint collectors separately.
Loading clothes for washing
• Drop items into the washer loosely. Items should move easily through wash water for
the best cleaning and wrinkle-free results.
• Load washer properly and select the correct load size setting.
• Overloading and selecting a setting too small for the wash load can :
• Cause poor cleaning
• Increase wrinkling
• Create excessive lint
• Wear out items faster (because of pilling)
Mix large and small items in each load. Load evenly to maintain washer balance. An
unbalanced load can make the washer vibrate during spin.
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How to use
• Reduce wash time when using a small load size setting. A load with only a few small
items needs less wash time.
• Use a large load size setting to reduce wrinkling with permanent press clothes and some
synthetic knits. These items should have more room to move in the water than heavy
items. (towels, jeans).
• Ensure that no laundry is caught between the cover and below the seal when closing the
door of your machine.
• When closing the door, push the door of your machine until you hear the locking sound
– this indicates the door is fully closed.
• Close the door of your machine properly; otherwise your machine will not start the
washing operation
Important note:
Maximum loading capacity may vary based on the laundry type you wash, degree of
contamination and the programme you have chosen. Do not exceed maximum dry
loading capacity indicated in the programme table for washing programmes. The
following table of laundry weights should be used as an indication of what you are
loading into the machine:
Laundry type
Towel
Weight (Kg)
0.2
0.5
1.2
0.7
0.2
0.1
0.25
Linen
Bathrobe
Duvet/quilt cover
Pillow case
Underwear
Tablecloth
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How to use
Adding detergent
• Please use only the powder detergent for the front loader washing machine.
• Please use the correct amount of detergent in conformity with the instruction of the
detergent manufacturer.
• Using a large amount of detergent, more than the recommended amount, can cause
lots of soapsuds and will overload to the motor. In addition, this will deteriorate the
washing and rinse performance.
Liquid level detergent plate
Siphon cover
Main washing compartment
Prewash compartment
Fabric softener compartment
Adding fabric softener
• If desired, add measured liquid fabric softener to the softener inlet.
• Pour liquid fabric softener into the dispenser using the amount recommended on the
packaging of the fabric softener.
• Do not exceed the maximum fill line.
• Overfilling can cause early dispensing of the fabric softener which could stain clothes.
• Do not open the detergent case when water is supplied.
• Avoid pouring fabric softener directly on the clothes.
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Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
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How to use
Detergent drawer
Program dial
Electronic display & auxiliary function
Select the required washing programme by rotating the programme dial in either direction
(clockwise or anti-clockwise). Ensure that the programme dial is aligned with the required
programme.
Once the correct program with the correct temperature and spin speed has been selected,
and the door is closed. Press the Start/pause auxiliary button and the washing machine
will start.
If you want to cancel/reset a programme after it has started, press the Start/pause button,
turn the programme dial to the stop. Wait while the display goes out and you can then
select a different programme. Once a new programme is selected the product will
discharge the water from the old programme. When this is completed press the
Start/pause button and the new programme will start.
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How to use
The electronic display will detail the below information when a programme is selected,
during a programme and after a programme has finished:
1. Water temperature.
2. Spin speed.
3. Washing time of the programme selected (it will show the time remaining once the
programme is started).
4. Additional functions you have selected .
5. Whether the door of your machine is locked or not.
6. Fault symbols on the display when a fault occurs on your machine .
7. Notify you of the completion of the washing programme by displaying the text “END”.
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How to use
Before Use
• Plug the machine
• Ensure the inlet hose is connected correct and turn the inlet valve from its closed
position to the open position.
• Check that the drainage pipe is connected correctly.
• Open the machine door.
• Place your laundry in your machine.
• Push the door of your machine until hearing the locking sound.
• Select the program you require.
• Press/select any of the auxiliary functions that are required and if applicable to the
programme*
• Put detergent and softener in the detergent drawer, (if required).
• Press the Start/pause button
First Wash
Before using the machine for laundry, ensure you run the machine on a cycle of 95°C,
with detergent and without laundry.
*Auxiliary Functions
• Before starting the programme, you can select an additional function if you so wish.
• Press on the button of the additional function you wish to select.
• If the additional function symbol on the electronic display flashes continuously, the
function you have selected will be activated.
• If additional function symbol on electronic display blinks, the function you have selected
will not be activated.
• If an additional function fails to activaite, this is because not all additional functions are
available with all programmes.
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How to use
Half Load Detection
• Your machine features a half-load detection system. If you put laundry into the machine
that is approximately half or less than half of the maximum laundry capacity stated for
your machine.
• It will run so as to save washing time, water consumption and energy in certain
programmes, (Cotton 95°, Cotton 60°, Cotton 40°).
• When the half-load function is active, the machine can complete the programme you
have set in a shorter time.
Twinjet system
• Water and detergent from your machine will be circulated with 2 water injection
mechanisms.
• Circulated water will be injected over your washing which allows a better washing
performance.
• The twin jet system will allow you to wash a higher amount of laundry in a shorter time,
which will mean less water and electricity is consumed.
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Washing procedure & program selection
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Washing procedure & program selection
Auxiliary functions
Spin speed
You can set the spin speed for your laundry via the spin speed button.
When you select a new programme, the maximum spin
speed of the programme you have selected will be
shown on the electronic display.
You can gradually reduce the spin speed by pressing the
spin speed button. The spin function of the program can
be cancelled by pressing the spin speed button until (--)
spin symbols are shown on the electronic display.
If you have missed the required spin speed, you can return to the intended spin speed by
continuously pressing the spin setting button until the required spin speed is shown on the
display.
To minimise creasing, use the additional rinse function.
In programmes where the rinse function is applicable, it
can be activated by pressing the spin speed setting
button one more time after the cancel (--) spin symbol
is shown on the electronic display. The soaking function
is activated when the symbol flashes on electronic
display.
If the extra rinse function is selected, your laundry will be soaked in the last rinsing water.
When your machine soaks your laundry in the last rinsing water, symbol will blink on
electronic display. To remove laundry, press the “Start / Pause” button. Your machine will
empty the remaining water and finish the programme without spinning.
To spin your laundry
• You can select the spin speed by using the spin speed button when your machine is
soaking your laundry in the last rinsing water.
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Washing procedure & program selection
• Press the Start/pause button, turn the programme dial to ‘Stop’, select the spin
programme on the programme dial. You can then to reduce the spin speed by pressing
the spin speed button.
• You can start your machine by pressing on Start/pause button. Your machine will finish
the programme after spinning your laundry at the speed you have selected.
Temperature
You can select the washing water temperature with the temperature adjustment button.
When you select a new programme, the maximum
temperature is shown on the electronic display.
You can gradually decrease the washing water
temperature between the maximum temperature and
cold washing (--) by pressing the temperature button.
If you have missed the washing water temperature you wanted, you can return to the
intended temperature by continuously pressing the temperature button until the required
temperature is shown on the display.
Pre Wash
You can give your very dirty laundry a prewash prior
to the main wash by using this additional function.
When using this function, you should put detergent
in the prewash compartment of the detergent
drawer.
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Washing procedure & program selection
Rapid wash
You can select the washing water temperature with the temperature adjustment button.
If you put laundry in that is only equivalent to half or
less than half of the laundry capacity of the washing
programme you have selected in your machine. The
machine will automatically detect this due to the
‘Half-load’ detection system, and the programme you
have selected will wash your laundry in a shorter time
(consuming less energy and water). If your machine
detects a half load, the symbol
will automatically
flash on the electronic display. To cancel it, press the
rapid wash button once. However, the rapid wash
function cannot be selected if you have selected the
main rapid wash programme with the programme
dial.
Easy Iron
Your laundry will be less creased if the easy ironing
function is pressed/selected.
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Washing procedure & program selection
Delay
By using this function, you can delay the start of your
washing programme between 30 minutes and 23 hours
To use the delay timer function:
• Press the time delay button once
• “0.5h” will appear on the display.
• Press the delay button until the time of which you want the washing programme to be
delayed by is shown on the electronic display
• To activate the time delay of the programme you have selected, you should press the
“Start/Pause” button and the time delay will start to count down.
The time Intervals of the delay timer are 30 minutes for the first 2 hours, thereafter it is 1
hour.
If you have missed the time delay you required, you can go back to the time desired by
continuously pressing the delay button until the required time is shown on the display.
If you want to cancel the delay timer, you need to press and hold the delay timer button for
2 – 4 seconds.
To run the delay timer function, your machine needs to be operated by pressing on
Start/Pause button. As soon as you start your machine, the countdown process will start
on the electronic display and is based on the delay period you have selected.
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Washing procedure & program selection
Anti allergy
In the programmes where this function is active, your
machine will perform an extra rinsing operation on
your laundry prior to the last rinsing operation
Note
The anti-Allergy function is selected automatically only in Baby wear programme.
Start/pause
By pressing the Start/pause button, you may start the
programme you have selected or suspend a running
programme. If you pause a cycle, the electronic
display will flash.
When you start your machine, the following symbols for the programmes you have
selected will be available on the electronic display.
1. Water temperature.
2. Spin speed.
3. Washing time of the programme selected (it will show the time remaining once the
programme is started).
4. Additional functions you have selected .
5. Whether the door of your machine is locked or not.
6. Fault symbols on the display when a fault occurs on your machine.
Note:
The flashing open door symbol on the electronic display will go off and the symbol for a
locked door will flash for approximately 1 minute after you start your machine by
pressing the Start/pause button
Open
Closed
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Washing procedure & program selection
Adding/Removing Laundry
If you want to add or remove laundry when your machine is running:
• Press the Start/pause button to put the machine in to pause mode.
• After a while, the symbol
will be shown on the electronic diplay and this means
that the door of your machine can now be opened.
• When you see the symbol
appears on the electronic display, you can either add or
remove laundry after opening the machine door.
Important Note
If symbol
blinks on the electronic display, it means that you cannot add or remove
laundry as the cycle has started.
• When you have added or removed the laundry, close the door of your machine and
press on Start/Pause button.
• Your machine will continue to wash after locking the door of your machine.
• The symbol
will flash on the electronic display.
Child Lock
A child lock prevents the interruption of a cycle when buttons are pressed and the dial is
turned. The Child lock will be activated when both the rapid wash and easy iron buttons
are pressed at the same time for 3 seconds or longer.
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Washing procedure & program selection
• The symbol
will flash on the electronic display when the child lock is activated.
• If any button is pressed while the child lock is active, the symbol
electronic display.
will blink on the
• When any of the programmes are running and the child lock is active, if another
programme is selected after programme dial is switched to the Stop position, the
programme already running will continue.
• To deactivate the Child Lock, both the rapid wash and easy iron functions should be
pressed at the same time for 3 seconds or longer. When Child Lock is deactivated
symbol
on the electronic display will go off.
Cancelling a Programme
If you want to cancel any programme running:
• Press the Start/pause button
• Turn the programme dial to Stop.
• Your machine will stop the washing operation and the programme will be cancelled.
• To get rid of the water accumulated in the machine, turn the programme dial to any
programme.
• Your machine will perform the necessary discharge operation and cancel the programme.
• You can restart your machine by selecting a new programme and pressing the Start/pause
button.
Programme End
• Your machine will stop by itself as soon as the programme you have selected finishes.
• The text “END” will flash on the electronic display.
Note
Within 2 minutes of the programme finishing, your machine will remove the “End” text from
the electronic display to save energy. It will re-flash when any of the additional function
buttons are pressed.
• If you see that the symbol
indicating that the door can be opened flashes on the
electronic display, you can open the door of your machine and remove the laundry.
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Washing procedure & program selection
• Leave the door of your machine open to allow the inner part of your machine to dry
after removing your laundry.
• Switch the programme dial to Stop.
• Unplug your machine.
• Turn the water faucet off.
Warning Symbols
Water cut off / Low Mains Pressure
If the symbol
flashes on the electronic display:
• The water supply may be closed.
• Mains water may be cut-off. If so, switch the programme dial to the Stop position. You
can select a programme and run your machine after the mains water is flowing again.
• Mains water pressure may be low.
• Water inlet hose may be twisted.
• Water inlet hose may be clogged. Clean water inlet hose filters. (*)
• Valve inlet filter may be clogged. Clean the valve inlet filters. (*)
(*) See the chapter regarding maintenance and cleaning of your machine.
Blocked pump filter
If the symbol
flashes on the electronic display:
• The pump filter may be clogged.
• The discharging hose may be clogged or twisted.
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Washing procedure & program selection
Error Messages
Your machine is equipped with systems that continually self-check during washing
operations and then take the necessary precautions and warn you in case of any
breakdown.
Trouble code
Possible fault
What to do
Close the machine door. If your
machine persists to indicate fault,
turn off your machine, unplug it and
contact the nearest authorised
service immediately.
The door of your machine is left
open.
E01
Pump is faulty or pump filter is
clogged or electrical connection
of the pump is faulty.
Clean the pump filter.
E03
E04
If the problem persists, contact the
nearest authorised service. (*)
Your machine will discharge water by
itself. After the discharging operation,
turn off your machine and unplug it.
Turn off your faucet and contact the
nearest authorised service.
Your machine has an excessive
amount of water.
(*) See the chapter regarding maintenance and cleaning of your machine.
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Maintenance
The correct care of your washer can extend its life. This section explains how to care for
your washer properly and safely.
• When cleaning your machine, ensure that the machine is unplugged and the water
supply is closed off.
Cleaning your Washing Machine
Exterior
• Wipe up detergent, bleach, and other spills with a soft, damp cloth or sponge as and
when they occur.
• Occasionally wipe the outside of the washer to keep it looking like new.
Interior
• Clean interior with 250ml of chlorine bleach mixed with 500ml of detergent. Run washer
through a complete cycle. Repeat this process if necessary.
Important note
• Do not put sharp or metal object in your washer, or they can damage the finish. Check
all pockets for pins, clips, money, bolts, nuts, etc.
• Do not lay these objects in your washer after emptying pockets.
Winter storage or moving care
Install and store your washer where it will not freeze. Because some water may stay in the
hoses, freezing can damage your washer. If you store or move your washer during freezing
weather, winterize it.
To winterize washer
• Turn off water faucet.
• Disconnect and drain water inlet hoses.
• Run washer on a drain and spin setting (see page 10) for 1 minute.
• Unplug the power supply cord.
To use washer again
• Flush water pipes and hoses.
• Reconnect water inlet hoses.
• Turn on water faucet.
• Reconnect power supply cord.
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Maintenance
Non-use or vacation care
Operate your washer only when you are at home.
If you are on vacation or don’t use your washer for an extended period of time, you should:
• Unplug the power supply cord or turn off electrical power to the washer.
• Turn off the water supplier to the washer.
This helps avoid accidental flooding (due to a water pressure surge) while you are away.
Cleaning the water inlet filter
• Filters are used to avoid dirt and foreign substances in the water from entering the
machine. These are on the tap and on the ends of water valves along the water inlet hose
of your machine.
• If your machine cannot take sufficient amounts of water despite the tap being open,
these filters should be cleaned.
• Detach the water inlet hoses.
• Remove the filters on water inlet valves using pliers and then clean it with a brush in
water.
• Disassemble the filters on the tap end of the water inlet hoses manually and clean it.
• Having the filters cleaned, you can fit them in the same way reversely.
• Filters of water inlet valves may be clogged due to a contaminated water tap, lack of
necessary maintenance or valves may be broken. Which will cause water to leak into
your machine continuously. Breakdowns or faults that may arise because of these
reasons are not covered under manufacturer’s guarantee.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
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Maintenance
Cleaning the drain filter
• This drain filter is used to screen foreign objects such as threads, coins, pins, buttons etc.
• If the drain filter is not cleaned regularly (after every 10 times of use), a drain problem
could be caused.
• Depress the lug downwardly to uncover the pump section of the toe board and pull it
towards yourself and extract it.
CAUTION
Be careful when draining if the water is hot.
• Before opening the filter cover, place a towel on the ground immediately in front of the
filter hole to soak up remaining water.
• Loosen the filter cover in and allow water to flow out.
• Clean the foreign objects present in the filter.
• Check whether the pump rotates with your hands.
• After cleaning the filter, fit the filter cover by rotating it clockwise.
• Fit the pump section of the toe board.
• Remember that water will leak if you do not fit the filter cover properly.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit us at
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Maintenance
Cleaning the detergent case
• After a while detergent and fabric softeners leave a deposit in the case;
• It should be cleaned from time to time with a jet of running water. If necessary it can be
removed completely from the machine by pressing the catch downwards and by pulling
it out.
• To facilitate cleaning, the upper part of the fabric softener compartment can be
removed.
• Detergent can also accumulate inside the recess which should be cleaned occasionally
with a brush.
• Once you have finished cleaning, replace the case and run a rinse cycle without laundry.
For Customer Services & Spare Parts please call 0845 208 8750
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Removing stains
Stained, heavily-soiled, or greasy items may need to be prewashed or soaked for best
results. Soaking helps remove protein-type stains like blood, milk or grass. Prewashing
helps loosen soil before washing.
Stain removal rules
• Use warm water for soaking or prewashing stained laundry. Hot water can set stains.
• Most stains are easier to remove when they are fresh.
• Before treating any stain, find out what kind of stain it is, how old the stain is, what kind
of fabric it is, and whether the fabric is colourfast(Check the care label).
• Washing and drying can set some stains.
• Start with cold or warm water. Hot water can set some stains.
• When bleach is recommended, use a bleach that is safe for the fabric.
• Put the stained area face down on a paper towel or white cloth. Apply the stain remover
to the back of the stain. This forces the stain off fabric instead of through it.
Stain removal guide
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Trouble shooting
• All repairs to your machine should be carried out by a qualified engineer or by an
appointed engineer from Product Care, (0845 208 8750).
• Before contacting a qualified engineer or Product Care, please see if the problem your
machine has developed can be solved with the help of the below:
Fault
Possible cause
Discharging hose is clogged or twisted.
Pump filter clogged.
Removing methods
Check the discharging hose, then either clean or
untwist.
Your machine does not
discharge water.
Clean the pump filter.
Laundry settled in the machine
unevenly.
Spread your laundry in the machine evenly.
The feet of your machine have not
been adjusted.
Adjust the feet on your machine.
Remove transportation screws
Transportation screws have not been
removed
Less amount of laundry in the
appliance.
Your machine vibrates.
This will not block operation of your machine.
Do not put in laundry more than the amount
recommended and settle the laundry in the machine
evenly.
Your machine is overloaded with
laundry or laundry settled unevenly.
Your machine rests on a hard surface. Prevent your machine from resting on hard surfaces.
It is not plugged in.
Fuse blown.
Electricity cut-off.
Plug machine in.
Replace the fuse.
Check mains power.
Start/pause button not pressed.
Press on start/pause button.
Your machine does not
start.
Programme dial ‘stop’ position.
Switch the programme dial to the desired position.
The machine door is not completely
closed.
Close the machine door.
Turn your faucet on.
Water tap is turned off.
Water inlet hose may be twisted.
Check water inlet hose and untwist.
Your machine does not
intake water.
Water inlet hose clogged.
Valve inlet filter clogged.
Clean water inlet hose filters.
Clean the valve inlet filters.
The machine door is not completely
closed.
Close the machine door.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
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Trouble shooting
• All repairs to your machine should be carried out by a qualified engineer or by an
appointed engineer from Product Care, (0845 208 8750).
• Before contacting a qualified engineer or Product Care, please see if the problem your
machine has developed can be solved with the help of the below:
Fault
Possible cause
Removing methods
Press the Start/pause button. To eliminate foam
formation, mix a spoon of softener with half litre of
water, and pour the mixture in the detergent drawer.
After 5-10 minutes, press the Start/pause button
again. For next washing operation, use the correct
amount of detergent.
Excessive amount of detergent used.
Excessive foam is formed
in the detergent drawer.
Use detergents produced only for automatic washing
machines.
Wrong detergent used.
The dirtiness of your laundry does not
Select the programme appropriate for correct
match the programme you have chosen. dirtiness of your laundry. (see programme table)
Unsatisfactory washing
result.
Adjust the amount of detergent based on the dirt
Amount of detergent used insufficient.
level of your laundry.
Load your machine with laundry, amount of which
Your machine is overloaded with laundry
should not exceed maximum laundry capacity
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
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Specification
Specification
Model
RH1250TB
Dimension (mm)
Maximum mass of dry close (kg)
Unit Weight (kg)
(H)845 X (W)597 X (D) 527
7.0
71.5 (Net) / 74.5 (Gross)
Water pressure (Mpa)
Spin Speed (RPM)
Maximum: 1 Mpa / Minimum: 0.1 Mpa
1200
Operating Water Pressure
0.03MPa ~ 0.8MPa (0.3kgf/cm2 ~ 8kgf/cm2)
(220-240) V ~/50Hz
Operating voltage / frequency (V/Hz)
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
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Connection to the mains supply
WARNING- THIS APPLIANCE MUST BE EARTHED
This appliance is designed to operate from a mains supply of AC230V ~ 50HZ.
Check that the voltage marked on the product corresponds with your supply voltage.
This product is fitted with a 13A plug complying with BS1363.
If this plug is unsuitable or needs to be replaced, please note the following:
Important: The wires in the mains lead are
Coloured in accordance with the following code:
GREEN/YELLOW - EARTH
BLUE - NEUTRAL
BROWN - LIVE
For UK use only – Plug fitting details (where applicable):
As the colours of the wires in the mains lead of this appliance may not correspond with
the coloured markings identifying the terminals in your plug, proceed as follows:
The GREEN/YELLOW wire is the EARTH and must be connected to the terminal which
is marked with the letter E or by the earth symbol or coloured GREEN or
GREEN/YELLOW.
The BLUE wire is the NEUTRAL and must be connected to
the terminal marked with the letter N or coloured BLACK.
The BROWN wire is the LIVE wire and must be connected
To the terminal marked with the letter L or coloured RED.
Always ensure that the plug cord grip is fastened correctly.
If a 13A (BS1363) fused plug is used it must be fitted with a 13amp fuse conforming to
BS1362 and be BSI or ASTA approved.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
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Spare parts
Spare parts
Contact details
Detergent drawer
call 0845 208 8750
Door
call 0845 208 8750
Door seal
Adjustable leg(s)
Inlet hose
Plastic caps
Pump
call 0845 208 8750
call 0845 208 8750
call 0845 208 8750
call 0845 208 8750
call 0845 208 8750
Motor
call 0845 208 8750
PCB
call 0845 208 8750
Other
call 0845 208 8750
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
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For Customer Services & Spare Parts
please call
0845 208 8750
Opening times: Monday - Friday
8am – 6pm & Saturday 9am – 1pm
or visit us at
Revision 1
This symbol is known as the 'Crossed-out wheelie bin Symbol'. When this symbol is
marked on a product/batteries, it means that the product/batteries should not be
disposed of with your general household waste. Only discard electrical/electronic/battery
items in separate collection schemes, which cater for the recovery and recycling of
materials contained within. Your co-operation is vital to make sure the success of these
schemes and for the protection of the environment. For your nearest disposal facility, visit
www.recycle-more.co.uk or ask in store for details.
We reserve the right due to possible changes to design to alter the instruction manual
without prior notice.
For Customer Services & Spare Parts please call 0845 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm or visit
us at www.productcareuk.com
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