43-1203.fm Page 1 Wednesday, August 18, 1999 8:37 AM
Cat. No. 43-1203
OWNER’S MANUAL
Please read before using this equipment.
TFX-1031
Fax Machine/Telephone
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43-1203.fm Page 3 Wednesday, August 18, 1999 8:37 AM
READ THIS BEFORE
INSTALLATION
FCC STATEMENT
Your fax machine complies with Part
68 of FCC Rules. You must, upon re-
quest, provide the FCC registration
number and the REN to your tele-
phone company. Both numbers are
shown on the fax machine’s bottom
panel.
The Telephone Consumer Protection
Act of 1991 makes it illegal to use a
computer or other electronic device to
send a message via a fax machine un-
less the message clearly contains in a
margin at the top or bottom of each
transmitted page or on the first page:
Note: You must not connect your fax
machine to:
• The transmission’s date and time
• The name of the individual, busi-
ness, or other entity sending the
message
• Coin-operated systems
• Party-line systems
• Most electronic key systems
• The sending machine or business’
phone number
Warning: To prevent fire or shock haz-
ard, do not expose this product to rain
or moisture.
To program this information into your
TFX-1031, complete the steps in “En-
tering Basic Information” on Page 11.
CAUTION
We designed your fax machine to con-
form to federal regulations, and you
can connect it to most phone lines.
However, each fax machine (and oth-
er device, such as a phone or answer-
ing machine) that you connect to the
phone line draws power. We refer to
this power draw as the ringer equiva-
lence number, or REN. The REN is on
the fax machine’s bottom panel.
RISK OF ELECTRIC SHOCK.
!
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
COVER OR BACK. NO USER-SERVICE-
ABLE PARTS INSIDE. REFER SERVIC-
ING TO QUALIFIED PERSONNEL.
This symbol is intended to alert you
to the presence of uninsulated dan-
gerous voltage within the product’s
enclosure that might be of sufficient
magnitude to constitute a risk of
electric shock. Do not open the
product’s case.
If you use more than one phone or
other device on the line, add up all the
RENs. If the total is more than five,
phones might not ring. In rural areas,
a total of three might impair ringer op-
eration. If ringer operation is impaired,
disconnect a device from the line.
This symbol is intended to inform
you that important operating and
maintenance instructions are in-
cluded in the literature accompany-
ing this product.
!
3
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43-1203.fm Page 4 Wednesday, August 18, 1999 8:37 AM
CONTENTS
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Choosing a Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the Handset Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting to the Phone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using the One-Touch Memory Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting an Extension Phone or Answering Machine . . . . . . . . . . . . . . . . . 8
Setting Up the Fax Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting the Telephone Dialing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting the Ringer Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Loading and Replacing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Entering Basic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting Your Phone Number and Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Entering Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Character Code Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Storing Numbers for Automatic Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adjusting the Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Redialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Switching from Pulse to Tone Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chain Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Fax Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making a Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Sending Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using Call Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Receiving a Fax at an Extension Telephone . . . . . . . . . . . . . . . . . . . . . . . . . 25
Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using Help Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Function Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printing a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting User Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Clearing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4
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Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Clearing a Document Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Clearing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cleaning the Roller and Scanning Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
The FCC Wants You to Know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Lightning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5
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UNPACKING
Locate the following items as you unpack the fax machine. We recommend you
keep the packing material in case you need to move the fax machine in the future.
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Handset
Fax Machine
Modular Phone Cord
Paper Roll
01
01
02
03
04
05
02
03
04
05
AC Power Cord
One-Touch Memory Labels
6
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INSTALLATION
CHOOSING A LOCATION
Select a location for your fax machine
that:
• Is not in direct sunlight
• Is near an AC power outlet and
modular phone line jack
• Is at least 4 inches from other
objects
CONNECTING TO THE
PHONE LINE
• Is not near heating or air condi-
tioner units
• Does not block the ventilation
openings
Plug one end of the supplied modular
telephone cord into the TEL LINE jack
on the back of the fax machine. Plug
the other end of the cord into a modu-
lar telephone line jack.
Also note these important consider-
ations:
• Keep cords out of the way of nor-
mal activities.
Note: If the phone line does not have
a modular jack, you must update the
wiring. You can convert the wiring
yourself or have the telephone compa-
ny update it for you.
• Do not place objects on top of or
under the fax machine.
• Do not place the fax machine on a
rugged surface or on a thick car-
pet, which might cause a jam
when you feed a document.
• Radio Shack stores sell jacks and
adapters to convert older wiring
methods to modular wiring.
• The telephone company charges
to install the necessary jacks.
CONNECTING THE
HANDSET CORD
• The USOC number of the jack to
be installed is RJ11C.
Connect one end of the supplied
coiled cord to the jack on the handset.
Then plug the other end into the
HANDSET jack on the left side of the
fax machine. Place the handset in its
cradle.
• This fax machine might not be
compatible with external in-line
telephone amplifiers.
7
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CONNECTING TO
POWER
CONNECTING AN
EXTENSION PHONE OR
ANSWERING MACHINE
Plug one end of the supplied 3-prong
AC power cord into the AC power jack
on the back of the fax machine. Then
plug the other end into a standard
grounded 3-prong AC power outlet.
To connect an extension telephone or
answering machine to your fax ma-
chine, plug one end of a modular tele-
EXT
phone cord (not supplied) into the
LINE
jack on the fax machine’s left
side. Then plug the cord’s other end
into the telephone you want to use as
an extension or into an answering ma-
chine.
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
00
0
0
0
0
0
0
0
Caution: The polarized 3-prong plug
only fits in 3-prong outlets. If the AC
outlet does not have holes for all three
prongs, have an electrician install a
properly grounded outlet.
Note: Connecting the fax to an an-
swering machine lets you use the an-
swering machine/fax switch feature.
See “Receiving Faxes” on Page 23.
USING THE ONE-TOUCH
MEMORY LABELS
Peel off the backing from one of the
one-touch memory labels and stick
the label next to the one-touch memo-
ry keys.
One-Touch
Memory
Label Area
8
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SETTING UP THE FAX MACHINE
SETTING THE
TELEPHONE DIALING
MODE
SETTING THE
RINGER SWITCH
The ringer switch
of the fax machine lets you set the
ringer volume.
on the left side
Set
/
(Tone/Pulse) on the fax
machine’s left side for the type of ser-
vice you have.
Set the switch all the way toward the
back of the fax machine for a louder
ring. Set the switch to the dot if you do
not want the ringer to sound.
If you are not sure what type you
have, do this test.
1. Lift the handset and listen for a
dial tone.
2. Set
/
to
.
Note: You can still make calls with the
ringer off, and answer calls if you hear
an extension phone ring.
3. Press any number other than 0.
If the dial tone stops, you have
touch-tone service. Leave
set to
/
.
If the dial tone continues, you
have pulse service. Set
to
/
.
9
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2. Place the paper roll in the com-
partment so the paper exits from
the top of the roll.
LOADING AND
REPLACING PAPER
Before you use your machine, load
the supplied fax paper roll. Replace
the paper when the ERROR indicator
lights and the fax machine displays NO
PAPER. Your fax machine uses up to
a 98-foot (30-meter) roll.
Notes:
• The outer diameter of the paper
roll cannot be more than 2 inches.
• For the best results, use only
Radio Shack fax paper. Other
papers can cause poor results
and even damage the fax
machine.
3. Pull out the paper edge from the
edge of the fax machine as
shown.
• Thermal fax paper is sensitive to
heat and sunlight and eventually
fades. If you need to keep a faxed
document for a long time, we sug-
gest you make a photocopy of it.
Follow these steps to load the paper
roll.
4. Press down on both sides of the
cover until it clicks shut.
1. Open the cover by lifting the
release lever on the side of the fax
machine.
0
0
The fax machine sounds a tone and
feeds out about another inch of paper.
Tear off the paper.
10
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43-1203.fm Page 11 Wednesday, August 18, 1999 8:37 AM
ENTERING BASIC INFORMATION
The TFX-1031 has several basic set-
tings that help you track the docu-
ments you send and receive.
• If you make a mistake, use
DIRECTION < or > to move the
cursor to the incorrect number,
then enter the correct number.
6. When you finish, press ENTER.
SETTING THE DATE AND
TIME
: 10-15 16:30 TEL
The fax machine displays the date
and time, then returns to standby.
Set the date and time so they appear
in the top margin of all sent faxes.
Note: To cancel the date and time set-
ting procedure, press STOP any time
before you press ENTER. Your fax ma-
chine returns to standby.
SETTING YOUR PHONE
NUMBER AND NAME
You must enter your phone number
and name before you send a fax, so
your fax recipients can identify the fax
source.
1. Press FUNCTION, then 1.
: [1] DATE & TIME
2. Press ENTER.
Notes:
: [MM-DD] DD-MM
• It is illegal to send a fax without
identifying the individual/entity
sending the fax and their phone
number.
3. Select the date format (month
then day, or day then month) by
pressing DIRECTION > or <, then
press ENTER.
• The phone number and name can
be 20 characters each.
: 10-27-96 07:05
• To stop setting the phone number
and name, press STOP any time
before you press ENTER. Your fax
machine returns to standby.
4. Press DIRECTION < or > to move
the cursor under the digit you
want to change.
: 10-27-96 07:05
1. Press FUNCTION, then 0.
: [0] TERM.ID
2. Press ENTER.
5. Use the keypad to enter the cor-
rect digit.
Notes:
• Set the time using the 24-hour
format (add 12 hours to times
after 12 noon; for example,
enter 4:30 PM as 16:30).
: TEL.:
: 10-15-96 16:30
11
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43-1203.fm Page 12 Wednesday, August 18, 1999 8:37 AM
3. Use the keypad to enter your tele-
phone number.
Notes:
• If you make a mistake, press
DIRECTION or to move the cur-
<
>
: TEL.:745 0084
sor to the incorrect number or
character, then enter the correct
one.
You can enter up to 20 digits,
including
special
characters
(space, hyphen, or plus sign).
• If there is a number or name
already assigned, the fax machine
displays the number or name.
To enter a space, press REDIAL/
PAUSE. To enter a hyphen (-),
press #. To enter a plus sign (+),
press *.
• To insert one character or number,
move the cursor to the position
you want to insert, press INS, then
enter the new character or num-
ber. The cursor moves to the next
position.
4. Press ENTER when the number
appears correctly.
: NAME:
5. Enter your name using the num-
ber keys and DIRECTION buttons.
(For details on entering the name,
see “Entering Names” on Page
13.)
• To delete one character or num-
ber, move the cursor to the posi-
tion you want to delete, then press
DEL.
: NAME:SMITH CO
6. Press ENTER when the name
appears correctly.
:10-15 16:30 TEL
The fax machine returns to standby.
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43-1203.fm Page 13 Wednesday, August 18, 1999 8:37 AM
3. When you are finished entering
ENTER
ENTERING NAMES
characters, press
.
Some options require you to select
and store characters — for example,
entering your name or storing names
for memory dialing.
Follow these steps when the fax ma-
chine prompts you to enter a name.
1. Repeatedly press the number but-
ton labelled with the character you
want until that character appears.
For example, to enter O, repeat-
6
MNO
). Each
edly press (labeled
6
time you press , the display
shows a different character — first
M, then N, O, and finally 6.
Note: For a list of characters and
their corresponding buttons, see
the character code table.
2. When the character you want
appears in the display, select the
next character in the same way
(pressing the next number button
the appropriate number of times).
: NAME:0
• If you press a different number
button, the cursor moves to the
right and the next character
appears at the next position.
• If the next character uses the
same number button, first press
DIRECTION >
to advance to the
next position.
: NAME:0P
13
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43-1203.fm Page 14 Wednesday, August 18, 1999 8:37 AM
CHARACTER CODE TABLE
The table shows how many times to press each button to select a character, sym-
bol, or number.
1
2
3
4
5
6
7
8
9
0
1st press space
A
B
C
2
D
E
F
3
G
H
I
J
K
L
5
J
M
N
O
6
P
Q
R
S
7
T
U
V
8
W
X
Y
Z
+
–
,
2nd press
3rd press space
4th press
5th press space
6th press
7th press space
8th press
9th press space
1
1
4
G
H
I
.
A
B
C
2
D
E
F
3
M
N
O
6
T
U
V
8
9
/
1
K
L
5
J
P
Q
R
S
W
X
Y
Z
*
#
&
0
1
4
G
A
D
M
T
For example: To enter ‘MY CO.’:
6
1. Press once to select ‘M’.
9
2. Press three times to select ‘Y’.
1
3. Press once to select ‘ ‘ (space).
2
4. Press three times to select ‘C’.
6
5. Press three times to select ‘O’.
0
6. Press
four times to select ‘.’
(period).
14
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43-1203.fm Page 15 Wednesday, August 18, 1999 8:37 AM
4. If desired, enter a name (up to 20
characters). For details on enter-
ing the name, see “Entering
Names” on Page 13.
STORING NUMBERS
FOR AUTOMATIC
DIALING
: NAME:ABC
Storing a Number for
One-Touch Dialing
5. When the name appears correctly,
ENTER
press
.
You can store up to five telephone or
fax numbers for one-touch dialing.
You can then quickly dial the number
by pressing the one-touch button
where you stored it.
The fax machine returns to standby.
To store more telephone numbers, re-
peat these steps.
Notes:
Note: To stop storing a number, press
DIREC-
• If you make a mistake, use
TION <
STOP
at any time before Step 4. The
>
or to move the cursor to
the incorrect digit/character and
enter the new one. You can also
fax machine returns to standby. If nec-
essary, start over again.
INS
DEL
to insert or delete
use
or
1. Press and hold the one-touch but-
ton (next to the handset cradle)
where you want to store a number
until the fax machine displays:
digits/characters.
• If there is a number or name
already assigned to the selected
one-touch button, the fax machine
displays that number or name. If
you want to change the number or
name, enter the new number or
name over the old one. Otherwise,
: STORE ONETOUCH x
Note: xis the number of the one-
touch button where you are stor-
ing the number.
STOP
press
.
2. Enter the telephone number (up to
34 digits).
• Write down the names for each
one-touch dialing number on the
supplied name card. (Use a pencil
in case you want to change the
numbers later.) Then peel the
backing from the card and stick it
next to the memory buttons.
: TEL.:9P4602778
REDIAL/PAUSE
Note: Press
to
insert a 4-second pause between
numbers. The fax machine dis-
plays Pfor the pause.
3. When the number appears cor-
ENTER
rectly, press
.
: NAME:
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5. If desired, enter the name (up to
20 characters). For details on
entering the name, see “Entering
Names” on Page 13.
Storing a Number for
Memory Dialing
You can store up to 30 telephone or
fax numbers into two-digit memory
dial locations. You can then dial the
number by pressing MEMORY and
then entering the two-digit number
where you stored it.
: NAME:XYZ
6. Press ENTER when the name
appears
correctly.
The
fax
machine returns to the display
shown in Step 2.
Note: To stop storing a number, press
STOP any time before Step 4. The fax
machine returns to standby. If neces-
sary, start over again.
Notes:
• If you make a mistake, use DIREC-
TION < or > to move the cursor to
the incorrect digit/character and
enter the new one over it. You can
also use INS or DEL to insert or
delete digits/characters.
1. Press and hold MEMORY until the
fax machine displays:
: STORE MEM. DIAL
: MEM. NO[01-30] ??
• If there is a number or name
already assigned to the selected
two-digit memory dial location, the
fax machine displays the number
and name. If you want to change
the number or name, enter the
new number or name over the old
one. Otherwise, press STOP.
2. Enter a two-digit location number
(01 through 30) where you want to
store the number.
: MEM.NO[01-30] 01
3. Enter the number you want to
store (up to 34 digits).
: TEL.:9P4602778
REDIAL/PAUSE to
Note: Press
insert a 2-second pause between
numbers. The fax machine dis-
plays Pat the pause entry.
4. When the number appears cor-
rectly, press ENTER.
: NAME:
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USING THE TELEPHONE
MAKING A CALL
REDIALING
1. Pick up the handset, or press
To save time when you make a phone
call or send a document, you can redi-
al a busy or unanswered number as
many times as you want by pressing
REDIAL/PAUSE.
DIAL. You hear a dial tone.
2. Dial the telephone number.
If you stored the number in mem-
ory, press the one-touch button
(next to the handset cradle) or
press MEMORY and the two-digit
location number.
Your fax machine dials the last num-
ber dialed, and you can hear the dial-
ing process through the speaker.
3. When
the
receiving
party
If you get a busy signal or there is no
answer, press DIAL to end the call.
answers, pick up the handset (if
necessary) and begin your con-
versation.
4. Replace the handset.
USING FLASH
FLASH provides the electronic equiva-
lent of the switchhook signal required
by many special services such as call
waiting (a service available from most
telephone companies).
ADJUSTING THE
SPEAKER VOLUME
When the fax machine is making a
call, you hear the dial tone, the dialing
signals, and the ringing or busy signal
through the built-in speaker. Press
VOLUME < or > while you hear the
sound to adjust the speaker volume to
a comfortable level.
For example, if you have call waiting,
you can press FLASH to put the first
call on hold and take a second incom-
ing call on the same line. Pressing
FLASH again lets you alternate be-
tween the two calls.
Note: If you do not subscribe to a ser-
vice that uses a switchhook signal, do
not press FLASH during a call. You
might disconnect the call.
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Notes:
• You can combine manual, one-
SWITCHING FROM
PULSE TO TONE
DIALING
touch, and memory dialing.
• The length of time before the com-
puter answers varies, so we sug-
gest you do not use a pre-
programmed pause after a service
number.
If you have pulse (rotary) service, you
can still use touch-tone services, such
as alternate long distance, by follow-
ing these steps.
1. Enter the special service’s num-
ber using pulse dialing.
• If you have pulse-dialing service,
be sure to include a pulse-to-tone
mode change (LDT) in front of the
numbers that you want to dial
after the service answers.
2. When
the
special
LDT *
service
( ) on the key-
answers, press
pad. *appears in the display.
3. Enter the remaining numbers
required by the service. The num-
bers are sent as tone signals.
Follow these steps to chain-dial.
1. If you want to send a document
using chain dialing, load a docu-
ment face down into the docu-
ment feeder. See “Loading a
Document” on Page 20.
The fax machine returns to the pulse
mode after you hang up.
Note: The LDT (long distance tone)
entry can be stored in memory. When
you memory dial the number, dialing
stops at the LDT entry. To dial the re-
2. Pick up the handset or press
DIAL
.
: PHONE
REDIAL/
maining numbers, press
PAUSE
3. Enter a telephone number.
.
For example, enter the long-
distance carrier’s number, using
either manual, one-touch, or
memory dialing.
CHAIN DIALING
When using special services, such as
alternate long-distance or bank-by-
phone, enter the phone number of the
special service first. Then, when the
computer answers, enter the re-
maining information, such as a long-
distance number. This procedure is
called chain dialing.
: 5551234
Note: If necessary, wait for a sec-
ond dial tone before continuing.
4. Enter the additional numbers,
using manual, one-touch, or mem-
ory dialing.
: 55512349879543
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USING THE FAX MACHINE
4. When the copy is completed, the
fax machine beeps several times.
MAKING A COPY
Your fax machine can copy docu-
ments. This lets you make test copies
so you can check your fax machine’s
transmission quality before sending
documents.
: INSERT DOCUMENT
If you want to copy more docu-
ments, insert the next page while
the fax machine is beeping. If you
insert a page before the fax
machine beeps, the fax machine
displays the DOCUMENT JAM
error message and might stop
copying.
1. Place the first page of the docu-
ment face down with the top edge
going into the feeder slot and gen-
tly insert the leading edge into the
feeder slot.
The fax machine copies the next
page.
If you do not insert another page,
the fax machine sounds two short
beeps.
The fax machine automatically
pulls in the page.
: DOCUMENT LOADING
2. If you are making a copy of photo-
graphs or other half tone images,
press FINE/PHOTO until the fax
machine displays PHOTO. For
more information on FINE and
PHOTO, see “Setting the Resolu-
tion and Contrast” on Page 21.
Note: The print quality is auto-
matically set to FINE when you are
making a copy.
3. Press START/COPY.
: FINE COPY P:01
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Loading a Document
SENDING FAXES
Note: You can load only one sheet at
a time.
Fax Tips
To ensure the best fax transmission
results:
1. Turn the document face down and
gently insert the leading edge into
the feeder slot.
• Never send documents that are
excessively curled, thin, torn,
coated, or crumpled.
• Let wet ink or correction fluid on
documents dry completely before
you send them.
• Never use carbon-type paper.
Make a plain-paper copy of any
questionable document and send
the copy.
The fax machine automatically
pulls in the page.
• Remove staples, paper clips, and
tape before you load a document.
Failure to do so might damage the
fax machine.
2. When the document is loaded
properly, the fax machine dis-
plays:
• The fax machine sends any docu-
ment from 6 (W) × 5 (L) inches to
81/2 (W) × 59 (L) inches.
: DOCUMENT LOADING
3. If necessary, adjust the resolution
and contrast setting according to
the type of documents. See “Set-
ting the Resolution and Contrast”
on Page 21.
• If a communication error occurs,
the fax machine sounds a long
warning tone. Send the fax again.
: NORMAL
4. You can now send the document.
See “Dialing Fax Numbers” on
Page 21.
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Setting the Resolution and
Contrast
Dialing Fax Numbers
After you load a document and set the
desired resolution and contrast, dial
the fax number using either manual,
one-touch, or two-digit memory dial-
ing.
You can use the FINE/PHOTO and
CONTRAST buttons to adjust the reso-
lution and contrast, so you can send
high-quality documents or documents
with unusual contrast characteristics,
including photographs.
Manual Dialing a Fax Number:
1. Pick up the handset or press
• Press FINE/PHOTO once for docu-
ments that have small or light type
(such as a newspaper or dia-
grams). The FINE indicator lights.
DIAL.
: PHONE
2. Dial the number.
: 5552777_
Press FINE/PHOTO again to send
a document containing photo-
graphs or shades of grey. The
PHOTO indicator lights.
Note: If someone answers the
phone, tell the person you are
sending a fax.
The display alternates between
the selected resolution and the
standby display.
3. Press START/COPY when you
hear the fax tone from the receiv-
ing fax machine.
: FINE
: SENDING
: PHOTO
The fax machine displays the
name or number of the receiving
party, then the transmission
begins.
• Press CONTRAST to adjust the
contrast setting. The fax machine
displays the current contrast set-
ting.
: SENDING P:01
: CNTRST [****---]
When the transmission ends, the
fax machine sounds several
beeps.
To increase contrast for light origi-
nals, press > to increase the num-
ber of asterisks. To decrease the
contrast for originals on colored
paper, press < to decrease the
number of asterisks.
: INSERT DOCUMENT
4. If you want to send more pages,
insert the next page while the fax
machine is beeping. The fax
machine sends the next sheet.
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MEMORY
If you do not insert another page
within 5 seconds, the fax machine
sounds a long beep and ends the
call.
1. Press
.
: MEM.NO[01-30] ??
2. Enter a two-digit memory number.
: MEM.NO[01-30] 01
: OK
Note: You can confirm the transmis-
sion result by printing out a confirma-
tion report. You can set your fax
machine to automatically print the re-
port after sending a fax or only when a
problem occurs (see “Setting User
Options” on Page 27).
The fax machine dials the number
stored in the selected memory,
and transmission begins.
: DIALING
: 5552777_
Note: If you have not stored a
number in that memory, the fax
machine
ASSIGNED.
displays
NOT
One-Touch Dialing a Fax Number:
Note: To use this feature, you first
must store numbers in the one-touch
memories. See “Storing Numbers for
One-Touch Dialing” on Page 15.
Searching Memory for a Fax
Number:
If you do not remember the two-digit
memory number where you stored a
number, you can search for it.
Press the desired one-touch memory
button (next to the phone cradle).
: DIALING
: 5552777_
MEMORY
1. Press
.
DIRECTION <
>
2. Press
or to search
The fax machine dials the number
stored in the selected one-touch mem-
ory and transmission begins.
backward or forward through the
memories until you find the
desired number.
Note: When you search past the
last number in memory, the fax
machine starts over again at the
beginning.
If you have not stored a number in that
memory, the fax machine displays
NOT ASSIGNED.
ENTER
number.
3. Press
to dial the displayed
Two-Digit Memory Dialing a Fax
Number:
Note: To use this feature, you first
must store numbers into two-digit
memory dial locations.
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Notes:
• Select TADonly if you connected
Canceling a Transmission
If you do not want to finish sending a
document, you can press STOP at any
time to cancel it.
an answering machine to EXT
LINE on the back of the fax
machine.
• If your answering machine does
not answer the call within six
rings, the fax machine answers
the call and immediately goes into
the receive mode.
RECEIVING FAXES
Reception Modes
Your fax machine has four reception
modes. To select a reception mode,
repeatedly press RECEIVE until the fax
machine displays the desired selec-
tion.
• If you rarely use the phone line for
voice conversations, set the fax
machine to automatically receive
faxes by selecting either FAX or
AUTO.
TEL—The fax machine never an-
swers incoming calls. You can receive
a fax only by manually pressing
START/COPY.
When the fax machine is standing by,
it displays the currently selected re-
ception mode.
FAX—The fax machine answers all
incoming calls on the second ring and
immediately goes into the receive
mode, expecting a fax to be sent. You
can change the number of rings (see
“Setting User Options” on Page 27).
Canceling Reception
You can stop receiving a fax at any
time by pressing STOP.
TAD—Your answering machine an-
swers all calls. If the fax machine de-
tects a fax tone, it cuts off the
answering machine and automatically
starts receiving the fax.
AUTO—The fax machine answers all
calls. If it does not detect a fax tone, it
sounds a secondary ring tone to ad-
vise you of a voice call.
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ADVANCED FEATURES
• When you finish talking, if you
have another document to send,
load the document and tell the
other person to press START on
their remote machine. When you
hear a fax tone, press START/
COPY.
USING CALL REQUEST
If you are sending or receiving a docu-
ment and you need to speak to the
other person during the same phone
call, use call request to alert the per-
son at the remote fax machine. You
can also respond to a call request
made by the person at the remote fax
machine.
• You can cancel a call request by
pressing CALL/POLL again. The
indicator turns off.
Sending a Call Request
Answering a Call Request
1. Press CALL/POLL while you are
1. When the phone rings immedi-
ately after you send or receive a
fax, pick up the handset and begin
talking.
sending or receiving a document.
The indicator lights and a call
request signal is sent to the
remote fax machine after the doc-
ument has been sent or received.
2. When you are finished, replace
the handset.
2. When the phone rings, pick up the
handset and talk.
Note: If you do not answer the call re-
quest within 15 seconds, the fax ma-
chine prints out the number that made
the call request, and the time and date
of the request.
3. When you are finished, replace
the handset.
Notes:
• The person at the remote fax
machine has 15 seconds to pick
up the handset and begin talking
to you. If no one answers, your fax
machine returns to standby.
• Call request does not work if the
remote fax machine does not
have the call request feature.
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The person who wants to receive the
document calls the fax machine hold-
ing the original and requests that the
document be sent. In other words, it
“polls” the fax machine holding the
original.
RECEIVING A FAX AT AN
EXTENSION TELEPHONE
You can receive a fax from someone
you are talking to on a telephone con-
EXT LINE
nected to the
jack, without
having to go to the fax machine.
Notes:
1. When you hear a fax tone, press
• No documents should be loaded
in your machine, and the remote
machine must be ready for your
call and have the polling feature.
*9*
on the extension telephone.
The fax machine receives the doc-
uments.
2. Hang up the telephone’s handset.
• Your TFX-1031 can only receive
polled documents. You cannot poll
documents from it to another fax
machine.
Notes:
• Press the buttons slowly in
sequence. If you still hear the fax
tone from the remote machine, try
DIAL
1. Lift the handset or press
.
pressing *9* again.
2. Dial the remote fax machine’s
number.
*9*
•
is the remote receive start
code preset at the factory. The
first and the last asterisks are
fixed, but you can change the mid-
dle number. For more information,
see “Setting User Options” on
Page 27.
3. When you hear a fax tone from
the remote fax machine, press
CALL/POLL
.
4. Your machine starts to receive the
document.
• This feature only works from the
EXT
telephone connected to the
LINE
USING HELP FEATURES
jack.
You can print a help list of the fax ma-
chine’s basic functions and com-
mands to use as a quick reference
guide. You can also use the function
menu to remind you how to use a par-
ticular function.
POLLING
Polling is when one fax machine re-
quests that another fax machine send
a document. This is useful when the
person with the original document is
not in the office.
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1. Press FUNCTION or DIRECTION <
or > while the function menu is
displayed.
Printing Out the Help List
To print the help list, press HELP while
the time and date appear on the dis-
play.
2. Each time you press the button,
the fax machine displays the next
function you can change.
3. When the fax machine displays
the function you want, press
ENTER.
USING THE FUNCTION
MENU
1. Press FUNCTION.
4. Press STOP at any time to exit the
function menu.
The fax machine scrolls a display
of all the settings you can change.
: [0] TERM.ID
PRINTING A REPORT
: [1] DATE & TIME
: [2] SYSTEM DATA
: [3] REPORT
To help you maintain records of the
documents you send and receive, or
check/recall the one-touch and two-
digit memory numbers or optional user
settings, the fax machine can print out
several different reports.
: [4] MEMORY CLEAR
2. Press the button (0–4) corre-
sponding to the function you want
to change.
1. Press FUNCTION, then 3.
: [3] REPORT
If you do not press a button, the
fax machine cycles through all
choices for 60 seconds, then
returns to the date and time.
2. Press ENTER.
: CONFIRM.REPORT
3. Press STOP at any time to exit the
function menu.
3. Select the report you want to print
by pressing DIRECTION < or >.
Manually Scrolling through
the Function Menu
: TX/RX JOURNAL
Confirmation Report: You can
manually print this report or, by
selecting the appropriate user
option, you can have a confirma-
tion report printed automatically
after each document you send.
Instead of waiting for the function
menu to cycle through each choice,
you can manually scroll through the
menu to quickly view your choices.
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TX/RX Journal: This report gives
specific information concerning
faxes you have sent and received.
Setting an Option
FUNCTION
2
1. Press
, then .
System Data List: This list shows
the status of user selectable
options. After you change the set-
tings, print out this list to confirm
your changes.
: [2] SYSTEM DATA
ENTER
2. Press
.
: CONFIRM.REPORT
3. Select the desired feature by
Tel. Number List: This list shows
all numbers currently stored in
one-touch and two-digit memory
locations. Before changing or add-
ing memory numbers, print this
report to check which numbers
are currently stored. After making
changes, print this report to con-
firm the new settings.
DIRECTION <
>
pressing
or .
: RING COUNT
ENTER
4. Press
. The fax machine
displays the feature’s current set-
ting.
Confirmation Report — A confir-
mation report shows whether the
transmission was successful or
not, how many pages were sent,
and so on.
ENTER
4. Press
.
: PRINTING
DIRECTION <
the desired setting.
>
Press
or to select
The fax machine prints the selected
report.
• Select YES to automatically
print a confirmation report each
time you send a fax.
SETTING USER
OPTIONS
• Select NO to disable this fea-
ture.
Your fax machine has many user-se-
lectable options. These options are
preset at the factory. To find out how
the options are currently set, print the
System Data List. (See “Printing a Re-
port” on Page 26.)
• Select ERROR to automatically
print a confirmation report only
when
a
transmission error
occurs.
Ring Count — Enter a number
from 1 – 7 to select the number of
times your fax machine rings
before answering a call, then
ENTER
press
.
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Note: If you use your fax machine
as both a telephone and a fax
machine, we suggest you set the
ring count to at least 4 to give you
time to answer.
CLEARING MEMORY
You can clear all or part of the infor-
mation you have stored in your fax
machine’s memory.
Remote Receive Code—The
remote receive code lets you start
receiving a fax from a phone
FUNCTION
1. Press
, then 4.
: [4] MEMORY CLEAR
EXT LINE
plugged into the
jack. If
ENTER
2. Press
.
you pick up the phone and hear
fax tones, you can enter the
remote receive code so the fax
machine starts receiving the fax.
3. Select the items you want to clear
DIRECTION <
>
or .
by pressing
: TERM.ID
9
The receive code is preset to
* *.
You can choose from these items:
You can change the middle char-
acter (0–9), but you cannot
1. TERM. ID
change the asterisks ( ).
*
2. TX/RX JOURNAL
3. SYSTEM DATA
4. ONE TOUCH DIAL
5. MEMORY DIAL
Enter the number you want to use,
ENTER
then press
.
Auto Print—Select YES to have
the fax machine automatically
print a report after every 30 faxes
(received and sent). Select NO to
disable this feature.
4. When the desired item appears,
ENTER
press
.
: ARE YOU SURE ?
ENTER
the item.
5. Press
if you want to clear
5. To exit and return to standby,
STOP
press
twice. The fax
machine stores the options you
have changed.
: MEMORY CLEARED !
The selected memory is cleared.
6. Repeat Steps 3–5, if necessary, to
clear other items.
STOP
7. Press
to return to standby.
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TROUBLESHOOTING
ERROR MESSAGES
CLEARING A
DOCUMENT JAM
COMM.ERROR — There is a problem
with a fax communication. This could
be caused by a poor-quality phone
connection or by someone picking up
a telephone on the same line as one
of the fax machines. Try again.
If a document jams during transmis-
sion, do NOT pull the document out of
the slot. Doing so could harm the fax
machine. Follow these steps to re-
move the document.
NO ANSWER— The fax machine you
tried to call did not answer.
1. Unplug the fax machine’s power
cord.
2. Open the cover by lifting up the
release lever on the side of the fax
machine.
POLLING ERROR— The remote fax
machine you want to poll is not ready
to respond to your poll. Your fax ma-
chine cannot receive a fax during poll-
ing.
DOCUMENT JAM— The original doc-
ument is jammed in the feeder.
NO PAPER— The fax machine is out
of recording paper or the cover is
open.
OVERHEAT — This could happen
when the fax machine receives sever-
al all-black pages. When the machine
cools down, it automatically returns to
standby.
3. Press the roller’s tabs outward
and lift the roller out of the fax
machine.
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4. Remove the jammed document.
CLEARING A
PAPER JAM
If the thermal paper jams, do NOT pull
the paper out of the slot. Doing so
could harm the fax machine. Follow
these steps to clear the paper jam.
1. Unplug the fax machine’s power
cord.
2. Open the cover by lifting up the
release lever on the side of the fax
machine.
5. Replace the roller. Make sure the
roller’s tabs lock into place.
6. Close the cover so it clicks shut,
then plug in the fax machine’s
power cord.
3. Press the roller’s tabs outward
and lift the roller out of the fax
machine.
0
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4. Remove the jammed paper.
5. Replace the roller. Make sure the
roller’s tabs lock in place.
6. Close the cover so it clicks shut,
then plug in the fax machine’s
power cord.
0
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CARE AND MAINTENANCE
Your Radio Shack TFX-1031 Fax Machine/Telephone is an example of superior
design and craftsmanship. The following suggestions will help you care for your fax
machine so you can enjoy it for years.
Keep the fax machine dry. If it gets wet, wipe it dry immediately. Liq-
uids can contain minerals that corrode the electronic circuits.
Handle the fax machine gently and carefully. Dropping it can dam-
age circuit boards and case and cause the machine to work improp-
erly.
Use and store the fax machine only in normal temperature environ-
ments. Temperature extremes can shorten the life of electronic de-
vices, distort or melt plastic parts, and ruin the thermal fax paper.
Keep the fax machine away from dust and dirt, which can cause pre-
mature wear of parts.
Wipe the fax machine with a dry cloth occasionally to keep it looking
CLEANER
new. Do not use harsh chemicals or strong detergents to clean the
fax machine.
Modifying or tampering with the fax machine’s internal components can cause a
malfunction and invalidate the fax machine’s warranty and void your FCC authori-
zation to operate it. If your fax machine is not performing as it should, take it to your
local Radio Shack store for assistance. If the problem is harming the telephone
lines, the phone company might ask that you disconnect the fax machine until the
problem is resolved.
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4. Release the guide by pulling it in
the direction of the arrow.
CLEANING THE ROLLER
AND SCANNING GLASS
Occasionally clean the white roller and
the scanning glass to ensure a clear
fax reproduction. If you see a black
line on incoming faxes or if your sent
faxes have black vertical lines on
them, clean the roller and scanning
glass immediately.
5. Gently wipe the white roller and
the scanning glass surface with
fax cleaning wipes, available at
your local RadioShack store.
1. Unplug the fax machine’s power
cord.
2. Open the cover by lifting up the
release lever on the side of the fax
machine.
6. Replace the roller. Make sure the
roller’s tabs lock into place.
3. Press the roller’s tabs outward
and lift the roller out of the fax
machine.
7. Replace the guide. Make sure it
locks in place.
8. Close the cover so it clicks shut,
then plug in the fax machine’s
power cord.
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Also, the telephone company can
make changes to its lines, equipment,
operations, or procedures that could
affect the operation of this fax ma-
chine. The telephone company noti-
fies you of these changes in advance
so you can take the necessary steps
to prevent interruption of your tele-
phone service.
THE FCC WANTS YOU
TO KNOW
This equipment complies with the lim-
its for a Class B digital device as spec-
ified in Part 15 of FCC Rules. These
limits provide reasonable protection
against radio and TV interference in
residential areas. However, your
equipment might cause TV or radio in-
terference even when it is operating
properly. To eliminate interference,
you can try one or more of the follow-
ing corrective measures:
LIGHTNING
Your Radio Shack TFX-1031 Fax Ma-
chine has built-in protection circuits to
reduce the risk of damage from surg-
es in telephone and power line cur-
rent. These protection circuits meet or
exceed FCC requirements. However,
lightning striking the telephone or
power lines can damage your fax ma-
chine.
• Reorient or relocate the receiving
antenna.
• Increase the distance between the
equipment and the radio or TV.
• Use outlets on different electrical
circuits for the equipment and the
radio or TV.
Lightning damage is not common.
Nevertheless, if you live in an area
that has frequent electrical storms, we
suggest that you unplug your fax ma-
chine during storms to reduce the pos-
sibility of damage.
Consult your local Radio Shack store
or an experienced radio/TV technician
if the problem still exists.
In the unlikely event that your fax ma-
chine causes problems on the tele-
phone line, the telephone company
can disconnect your service. The tele-
phone company attempts to notify you
in advance. If advance notice is not
practical, the telephone company noti-
fies you as soon as possible and ad-
vises you of your right to file a
complaint with the FCC.
34
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43-1203.fm Page 35 Wednesday, August 18, 1999 8:37 AM
SPECIFICATIONS
Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Desktop Fax Transceiver
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CCITT Group 3
Data Compression System . . . . . . Modified Huffman (MH), Modified READ (MR)
Modem Speed . . . . . . . . . . . . . . . . 9600/7200/4800/2400 bps; Automatic Fallback
Scanning Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contact Image Sensor (CIS)
Resolution
Horizontal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Pels/Inch
Vertical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard 98 Lines/Inch
Fine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Lines/Inch
Recording System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thermal Paper
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Liquid Crystal, 16 Character × 1 Line
Printing Paper Size . . . . . . . . . . . . . . . . . . . . . . . . 81/2 Inch (letter) × 98 ft Capacity
Effective Printing Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81/4 Inch
Halftone (Grayscale) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard (16 Levels)
Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 VAC, 60 Hz
Power Consumption . . . . . . . . . . . . . . . . . . . . . . Standard 7 W, Maximum 120 W
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41–95°F, 20–80% RH
Dimensions (HWD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43/8 × 117/16 × 95/8 Inches
111 × 290 × 244 mm
Weight (without paper) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About 5 lbs, 15 oz
2.7 kg
Specifications are typical; individual units might vary. Specifications are subject to
change and improvement without notice.
35
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43-1203.fm Page 36 Wednesday, August 18, 1999 8:37 AM
RADIO SHACK LIMITED WARRANTY
This telephone product is warranted against manufacturing defects in material and
workmanship for one (1) year from the date of purchase from Radio Shack company
owned stores and authorized Radio Shack franchisees and dealers. Within this period
bring your Radio Shack sales slip as proof-of-purchase date to any Radio Shack
store.
This warranty does not cover damage or failure caused by or attributable to Acts of
God, abuse, misuse, improper or abnormal usage, faulty installation, improper mainte-
nance, lightning or other incidence of excess voltage, or any repairs other than those
provided by a Radio Shack Authorized Service Facility, or transportation costs. Radio
Shack is not responsible or liable for indirect, special, or consequential damages
arising out of or in connection with the use or performance of the product or
other damages with respect to loss of property, loss of revenue or profit, or costs
of removal, installation or reinstallation.
EXCEPT AS PROVIDED HEREIN, RADIO SHACK MAKES NO EXPRESS WARRAN-
TIES AND ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURA-
TION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. Some states
do not allow the limitation or exclusion of incidental or consequential damages and
some states do not allow limitation or exclusion of implied warranties; therefore, the
aforesaid limitation(s) or exclusion(s) may not apply to the purchaser. There will be
charges rendered for repairs to the product made after the expiration of the aforesaid
one (1) year warranty period.
This warranty gives you specific legal rights and you may also have other rights which vary from
state to state.
We Service What We Sell
9/94
RADIO SHACK
A Division of Tandy Corporation
Fort Worth, Texas 76102
JF68-600027A
Printed in Korea
6A6
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