Rose electronic Switch 2xE User Guide

TM  
Keyboard-video-mouse matrix switch with on-screen display  
ULTRAMATRIX 2xE/4xE  
INSTALLATION AND OPERATIONS  
MANUAL  
10707 Stancliff Road  
Houston, Texas 77099  
Phone (281) 933-7673  
WWW.ROSE.COM  
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FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY  
FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY  
CANADA  
RADIO-FREQUENCY INTERFERENCE STATEMENTS  
This equipment generates, uses, and can radiate radio frequency  
energy and if not installed and used properly, that is, in strict  
accordance with the manufacturer’s instructions, may cause  
interference to radio communication. It has been tested and found to  
comply with the limits for a Class B digital device in accordance with  
the specifications of Part 15 of FCC rules, which are designed to  
provide reasonable protection against such interference when the  
equipment is operated in a commercial environment. Operation of this  
equipment in a residential area is likely to cause interference, in which  
case the user at his own expense will be required to take whatever  
measures may be necessary to correct the interference.  
Changes or modifications not expressly approved by the party  
responsible for compliance could void the user’s authority to operate  
the equipment. This digital apparatus does not exceed the Class A  
limits for radio noise regulation of industry Canada.  
Le présent appareil numérique n’émet pas de bruits radioélectriques  
dépassant les limites applicables aux appareils numériques de la  
classe A prescrites dans le Règlement sur le brouillage radioélectrique  
publié par Industrie Canada.  
EUROPEAN UNION DECLARATION OF CONFORMITY  
ACCORDING TO COUNCIL DIRECTIVE 89/336EEC  
This equipment is in conformity with the  
requirements of the European EMC directive  
89/336/EEC in respect of:  
EN55022: (Class B)  
EN50082-1 / EN60555-2, and  
The Low Voltage Directive.  
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TABLE OF CONTENTS  
Contents  
Disclaimer............................................................................................... 1  
About this manual .................................................................................. 1  
Introduction............................................................................................. 1  
Features.............................................................................................. 2  
UltraMatrix 2xE models ...................................................................... 5  
UltraMatrix 4xE models ...................................................................... 5  
System Overview................................................................................ 6  
Site planning..................................................................................... 10  
Switch Installation – Single Unit........................................................... 11  
Switch Installation – Multiple units – “BUS” topology........................... 14  
Switch Installation – Multiple units – “RING” topology......................... 19  
Switch Installation – Multiple units – “Split-BUS” topology .................. 22  
Menu structure ..................................................................................... 26  
Main Menu........................................................................................ 27  
Configure System menu................................................................... 28  
Configure Computer menu............................................................... 32  
Configure KVM menu ....................................................................... 34  
Configure User menu ....................................................................... 36  
Configure Profile menu..................................................................... 38  
Configure Group menu..................................................................... 41  
System Status display ...................................................................... 42  
Save menu ....................................................................................... 44  
User operating instructions .................................................................. 45  
Keyboard commands........................................................................ 45  
Serial port usage (RS232).................................................................... 49  
Connecting the Serial Cable............................................................. 49  
Setting up Windows HyperTerminal................................................. 49  
Starting a serial communication session.......................................... 50  
Serial menu options.......................................................................... 51  
Switching using Serial port ............................................................... 55  
Serial device support............................................................................ 56  
Service Information .............................................................................. 58  
Maintenance and Repair .................................................................. 58  
Technical Support............................................................................. 58  
Safety ................................................................................................... 59  
Safety and EMC Regulatory Statements.......................................... 60  
Troubleshooting ................................................................................... 62  
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Figures  
Figure 1. UltraMatrix "E" series models................................................5  
Figure 2. Expansion card......................................................................8  
Figure 3. Single Unit configuration .....................................................11  
Figure 4. Bus configuration.................................................................14  
Figure 5. Ring configuration ...............................................................19  
Figure 6. Split-Bus configuration ........................................................22  
Figure 7. Main configuration menu.....................................................27  
Figure 8. Configure system menu ......................................................28  
Figure 9. Configure computer menu...................................................32  
Figure 10. Configure KVM menu..........................................................34  
Figure 11. Configure user menu...........................................................36  
Figure 12. Configure profile menu........................................................38  
Figure 13. Configure group menu ........................................................41  
Figure 14. System status display..........................................................42  
Figure 15. Save menu ..........................................................................44  
Figure 16. Login screen........................................................................46  
Figure 17. Computer select menu........................................................47  
Figure 18. Connection successful message.........................................48  
Figure 19. Connection failed message.................................................48  
Figure 20. Disconnect message...........................................................48  
Figure 21. Serial menu .........................................................................50  
Figure 22. Serial support ......................................................................57  
Tables  
Table 1. Keyboard commands..............................................................46  
Appendices  
Appendix A. Initial factory default settings............................................64  
Appendix B. General specifications......................................................65  
Appendix C. Parts and cables..............................................................66  
Appendix D. Status Connect / Failure Reason Summary ....................67  
Appendix E. Disconnect Status Reasons.............................................68  
Appendix F. KVM placement / conflicts................................................69  
Appendix G. Password jumper.............................................................70  
Appendix H. Diagnostic check / error messages..................................71  
Appendix I. Video distance table........................................................74  
Appendix J. Rack mount......................................................................75  
Appendix K. Rack mount illustration.....................................................75  
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INTRODUCTION  
Disclaimer  
While every precaution has been taken in the preparation of this  
manual, the manufacturer assumes no responsibility for errors or  
omissions. Neither does the manufacturer assume any liability for  
damages resulting from the use of the information contained herein.  
The manufacturer reserves the right to change the specifications,  
functions, or circuitry of the product without notice.  
The manufacturer cannot accept liability for damages due to misuse  
of the product or other circumstances outside the manufacturer’s  
control. The manufacturer will not be responsible for any loss,  
damage, or injury arising directly or indirectly from the use of this  
product. (See limited warranty)  
About this manual  
This manual covers the installation and operations of the UltraMatrix  
2xE and 4xE series switches.  
Introduction  
Thank you for choosing the Rose Electronics® UltraMatrixkeyboard-  
video-mouse matrix switch. The UltraMatrix switch is the result of Rose  
Electronics commitment to providing continued state-of-the-art  
switching solutions for today’s demanding workplace. The family of  
UltraMatrix switches has proven to be a valuable investment for all  
types of businesses that have the need to monitor, maintain and share  
information with multiple computer systems. Its use in large computer  
facilities gives the IT professional the added flexibility to monitor and  
maintain hundreds of systems, running on different platforms, from one  
or multiple KVM stations. The UltraMatrix switch is the common sense  
switching solution that provides the flexibility, integrity, and security  
required for today’s business environment.  
NOTE: A Keyboard, Video monitor, and Mouse are  
referred to throughout this manual as a KVM station.  
The advanced On-Screen-Display (OSD) menus guide you through the  
configuration process with on-screen information for each configuration  
section, making it easy to configure the UltraMatrix switch, the KVM  
stations, the computers, and security for the system. There are also  
additional configuration parameters that can be used to personalize the  
look of the menus and dialog boxes. A help line is provided for each  
menu selection giving a brief explanation of the selected menu item.  
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Rose Electronics UltraMatrix switches are designed to meet your  
switching needs, whatever your system demands are, one user or  
multiple users, one computer or hundreds. All models offer standard  
features that allow for easy, secure, and complete access to as many  
as 1,000 computers from one or multiple KVM stations.  
Reliability, security, flash memory technology, and other features  
ensure the UltraMatrix switch will streamline your data center or server  
room and simplify the maintenance, access, and updating of your  
systems.  
Features  
Upgradability  
Free lifetime base firmware upgrades, based on flash memory  
technology, provide improvements and new features. Base  
firmware upgrades are available from our web site at  
Security  
Unique configuration password for persons authorized to perform  
configuration maintenance.  
User names and passwords allow controlled access to computers  
with sensitive information, system data, or restricted applications.  
Computers can be assigned to a unique group, allowing authorized  
access only.  
Four connect modes: View, Share, Control and Private provide  
flexibility in configuring the UltraMatrix switch to conform to your  
security requirements.  
Profiles can be defined for the connect mode, sharing and group  
access.  
Flexibility  
Modular design makes for easy installation, maintenance and  
expandability.  
Plug-in expansion boards make the UltraMatrix switch easy to  
extend to other UltraMatrix switches.  
Pre-configuration of the switch allows for installation without  
powering the computers/servers down.  
Multi-language capabilities.  
Switching to computers can be done by keyboard commands, an  
on-screen list of computers or by commands through the RS232  
serial port.  
Integrated auto-switching power supply accepts both 110-volt and  
220-volt sources.  
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On-screen display technology  
The UltraMatrix video pops-up over the computer application  
display or is automatically generated.  
Easy to use menus guide you through the configuration process.  
The connection status for all computers can be displayed.  
Menus and display windows can be configured with solid or  
transparent colors.  
One of four screen saver options can be selected.  
Compatibility  
A variety of hardware platforms can be connected simultaneously  
to the UltraMatrix switch without interference, including PCs, Sun  
systems, IBM RS/6000, HP, DEC, SGI, and others.  
Full keyboard and mouse emulation and video resolutions up to  
1600 x 1280 ensures trouble-free access to most software  
applications.  
Serial support using VT100, VT102, and VT202 terminal emulation.  
Standard TTY mode automatically scrolls incoming data.  
KVM compatibility  
Keyboards PC/Unix US and most foreign QWERTY, Japanese and  
Korean keyboards with or without Windows keys, (101,  
102, 104, 105, 106, 109 keys), Sun*. Some older XT/AT  
auto-sensing or single mode keyboards may not be  
compatible.  
Monitors  
Mouse  
VGA, SVGA, XGA, Composite  
Standard PS/2, PS/2 wheel, Sun*  
CPU compatibility  
Computers Industry standard PCs, Unix systems, Sun*,  
IBM RS6000, DEC, HP, SGI, Apple*, and others  
Keyboards Standard PC mode 1, 2, or 3 in PS/2 or AT, USB, Sun*,  
Apple ADB**, Some older XT/AT auto-sensing or single  
mode keyboards may not be compatible.  
Monitors  
Mouse  
VGA, SVGA, XGA, Composite, Sync-on-green  
Standard PS/2, PS/2 wheel, Serial (2 or 3 button), USB,  
Sun*, Apple ADB**  
* Multi-Platform models only.  
** Requires use of Rose Translator: CNV-MACPS and a Rose cable.  
Some MAC start-up options are not available using a translator.  
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Cable requirements  
The cable requirements for your system will vary depending on the  
types of CPUs connected to the UltraMatrix switch and the equipment  
used for the KVM station. A KVM cable is needed for each KVM  
station, a CPU cable is needed for each computer that is connected to  
the UltraMatrix, and if the Units are connected in a “Bus” or “Ring”  
topology, expansion cables will be needed to connect the Units  
together.  
(See Appendix B for cable part numbers.)  
Package contents  
The UltraMatrix switch  
RJ12 Serial cable  
RJ to DB9 adapter  
Power cord (North American shipments only)  
Installation and operations manual  
CPU, KVM, and expansion cables are usually ordered and shipped  
separately. If the package contents are not correct, contact Rose  
Electronics or your reseller, so the discrepancy can be quickly  
resolved.  
Rose Electronics web site  
UltraMatrix switch and other products offered by Rose Electronics that  
are designed for data center applications, classroom environments,  
and many other applications.  
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MODELS  
UltraMatrix 2xE models  
Model number  
UltraMatrix 2xE – Rear panel  
EP2-2X4U/E  
EE2-2X4U/E  
EP2-2X8U/E  
EE2-2X8U/E  
EP2-2X16U/E  
EE2-2X16U/E  
UltraMatrix 4xE models  
Model number  
UltraMatrix 4xE – Rear panel  
EP4-4X4U/E2  
EE4-4X4U/E2  
EP4-4X8U/E2  
EE4-4X8U/E2  
EP4-4X16U/E2  
EE4-4X16U/E2  
Figure 1. UltraMatrix "E" series models  
Note: Model number prefix-EP = PC version / EE = Multi-platform  
Model number suffix - /E = expansion card installed  
/E2 = two expansion cards installed  
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OVERVIEW  
System Overview  
The UltraMatrix switch is designed with the latest in KVM switching  
technology. It has the capability and flexibility to configure to most  
keyboards, video monitors, mice, servers and computers. The modular  
design of the UltraMatrix makes the Unit easy to install, expand, and  
maintain. The addition of an expansion card(s) and additional switches  
can increase the number of computers that can be connected and  
accessed to 1,000.  
The UltraMatrix series switches are available in several configurations  
depending on your system switching needs. The “E” series switch is  
available with 4, 8, or 16 CPU ports and one to four KVM ports.  
(See appendix F for KVM station placement and conflicts)  
KVM station  
A KVM station, consisting of a Keyboard, Video monitor, and Mouse,  
connects to the DB25F KVM connectors on the rear panel using a KVM  
adapter cable. The KVM adapter cable is available with a variety of  
connector types to accommodate the different types of keyboards,  
video monitors and mice. The KVM adapter cable connectors must be  
compatible with the keyboard, video monitor, and mouse cable  
connectors.  
KVM adapter cables are available in lengths of 1 – 100 feet.  
(Refer to the compatibility table on page 3)  
KVM Station Keyboard and Mouse  
PC Models (EP): Require a PS/2 Keyboard and Mouse.  
Multi-platform Models (EE): Can use a PS/2 keyboard and mouse or a  
Sun Keyboard and Mouse.  
Note: When using a PS/2 keyboard, the PS/2 keyboard must be  
capable of communicating in Mode 2 and Mode 3 if the CPU's  
are PC Mode 3, USB, SUN, or a Rose Translator is used in  
conjunction with an Apple computer.  
KVM Station Video Monitor  
The KVM Station video monitor must be capable of supporting the  
resolution, frequency, and sync type being sent by all connected  
computer. It is recommended that the KVM monitor be a multi-sync  
monitor capable of resolutions up to 1280 x 1024 @ 75Hz or better.  
The quality of the video depends largely on the type of monitor used,  
the KVM cable length and cable type. For cable lengths greater than  
20 feet, coax cable must be used. Appendix I. shows the video quality  
distance table for different cable types.  
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Computers  
The computers that will be connected to the UltraMatrix must be  
compatible with the UltraMatrix model. The PC model can connect to  
standard PC’s and Unix systems. The multi-platform model can  
connect to PC’s, Unix systems, Sun systems, and USB. Apple ADB  
computers can be connected using a Rose translator.  
The CPU connectors on all UltraMatrix models are DB25F. Each  
connected computer uses a CPU adapter cable compatible with the  
computer’s keyboard, monitor, and mouse ports.  
CPU adapter cables are available in lengths of 5 – 100 feet.  
The UltraMatrix switch can support computers and serial devices such  
as routers and hubs, which require a serial interface. A special cable is  
used to connect from the UltraMatrix CPU connector (DB25F) to a  
serial interface (Dumb Terminal, CPU, or serial device).  
The UltraMatrix switches CPU port must first be configured for serial  
functions. Serial CPU cables are available in DB25 to:  
DB9  
DB25  
RJ11  
RJ12  
RJ45  
MD8  
Expansion  
To expand the UltraMatrix switch in a Bus or Ring configuration, an  
expansion card must be installed in each UltraMatrix switch. Figure 2  
shows the expansion card used for all “E” series models.  
The expansion connectors provide the means of sending the system,  
keyboard, video, and mouse data from one UltraMatrix’s expansion  
card output to another UltraMatrix’s expansion card input. This allows  
a KVM station on one UltraMatrix to switch to a computer connected on  
another UltraMatrix. Expansion cables are needed for each expansion  
Unit.  
Expansion cables are available in lengths of 2 – 250 feet.  
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The 4xE model can have two expansion cards installed. The bottom  
expansion card transmits the signals for KVM 1 and 2; the top  
expansion card transmits the signals for KVM 3 and 4. If an expansion  
card is permanently removed, a terminator and cover plate must be  
installed.  
JP1  
IN  
Two expansion cards are  
installed in the 4xE model  
OUT  
Figure 2. Expansion card  
To remove the expansion card and install/remove jumper JP1:  
1. Remove power from the UltraMatrix switch.  
2. Remove any expansion cables.  
3. Unscrew the two screws securing the expansion card to the  
chassis. (Bottom expansion card only on a 4xE model)  
4. Carefully pull the expansion card straight back until it unseats  
from the backplane connector.  
5. Remove/install the jumper JP1, on the expansion cards.  
6. Re-install the expansion card. Make sure it seats properly in the  
backplane connector.  
7. Secure the expansion card with the two screws.  
8. Replace any expansion cables  
RS232 port  
All UltraMatrix switches are equipped with an RS232 serial port on  
each installed CPU slot. These ports on all UltraMatrix models are  
RJ12, 6-conductor connectors. They provide a serial interface to the  
UltraMatrix from a computer terminal, a standalone computer or a  
Notebook computer that is not connected to a CPU port on the Unit.  
The RS232 serial port enables you to:  
Upgrade the system firmware  
Restore a Unit to its factory default settings  
Configure an expansion switch  
Switch a KVM station to a CPU port  
An adapter and serial cable are provided for serial interface.  
Firmware cannot be updated from a computer terminal.  
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Cabling  
KVM stations, computers and servers are easily connected to the  
UltraMatrix switch with the proper cables. Provide adequate strain  
relief for the CPU, KVM, and expansion cables to relieve excess  
tension on the connectors.  
Avoid routing cables close to fluorescent lights, air  
compressors, high voltage power sources and machinery  
that may create electrical noise or interference that may  
interfere with the operation of the UltraMatrix switch.  
System security  
Security is a very important concern especially in the environment most  
UltraMatrix switches are commonly installed in, such as data centers  
and server rooms. The UltraMatrix system can be secured with a  
unique configuration password allowing only authorized personnel  
access to the menus and the system set-up functions, including  
creating and assigning users, groups, and profiles.  
The KVM stations can also be secured by assigning user access  
names and passwords that restrict access to certain computers or  
servers that contain sensitive information or restricted applications.  
Other security functions include the flexibility of assigning certain  
computers to a unique Group. This feature allows you to group  
computers together for access by defined “Profiles”. These profiles can  
be set-up to define the way computers within a “Group” are accessed.  
The security functions, “Users”, “Profiles”, and “Groups” are configured  
from the main configuration menu and when set-up, form a flexible,  
reliable, and secure system. These functions are explained in detail in  
the menu section and the site planning section.  
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Site planning  
Organizing your site and planning the placement of the computers, the  
KVM stations, and the UltraMatrix switches is a key part in the  
installation and configuration process. Care should be taken when  
connecting the computers, KVMs, and the UltraMatrix switches. Locate  
the UltraMatrix as close as possible to the computers so the cables are  
as short as possible but still give some freedom of movement. Using  
shorter cables keeps the video noise to a minimum and reduces  
installation costs. Provide proper strain relief for all cables.  
The UltraMatrix switch can be rack mounted with Rose Electronics rack  
mount kit (see Appendix J & K). Another option that makes for a clutter  
free installation is the Rose Electronics RackView™. The RackView is  
a complete KVM station (keyboard, LCD monitor, and mouse) all in a  
compact, pullout drawer that fits in 1 or 2 rack units. The RackView  
can also be ordered with an optional UltraMatrix switch installed.  
Wherever the UltraMatrix is located, it should be on a secure surface,  
free from obstructions and objects that may cause damage to the Unit  
or an individual.  
Following are a few items to consider prior to installing or configuring  
the UltraMatrix switch:  
Identify the computers that do not use a PC2 type keyboard and a  
PS/2 mouse (default settings). Before connecting these computers  
to a CPU port, the CPU port must be pre-configured to change the  
default keyboard and mouse types to the correct types.  
Each computer can be assigned a unique computer name. Names  
like staff, marketing, and finance make it easy to identify and  
connect to.  
The default computer names are Computer x (x = 1 – 1,000)  
The KVM stations can also be assigned a unique KVM name.  
The default KVM names are KVM x (x = 1 – 4)  
Access to the system set-up and configuration can be limited by  
assigning a configuration password.  
Access to the computers can be limited by assigning each user a  
unique user ID and password and configuring the switch to require  
a login.  
Pre-plan the expansion cable routing for expanded systems.  
The configuration of the system, computers, KVM stations, users,  
profiles, and groups are defined in the menu section.  
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INSTALLATION  
Switch Installation – Single Unit  
Please refer to the safety section before installation  
The basic installation of a single UltraMatrix switch is an easy and  
straightforward procedure. Perform the below steps for all computers  
that will be connected. It is recommended that all computers be  
powered off. When a computer is connected and then booted, the  
UltraMatrix will automatically determine the keyboard and mouse types  
used for that computer and no pre-configuration is needed.  
CPU  
KVM  
Cable  
Cable  
PC’s  
(1 of 16)  
KVM Station  
(1 of 4)  
Figure 3. Single Unit configuration  
The Unit in Figure 3 can be any UltraMatrix 2xE or 4xE model  
If removing power from a computer is not practical, pre-configure the  
UltraMatrix to define that CPU port’s keyboard and mouse types. This  
procedure should only be done if the CPUs keyboard and mouse can  
be disconnected and re-connected without affecting the interface.  
The default keyboard type is PC mode 2, and the default mouse type is  
PS/2. If the computer being connected, with power applied, uses a  
PC2 keyboard and PS/2 mouse, no pre-configuration is needed. If not,  
pre-configure the keyboard and mouse types for that CPU port before  
connecting the computer (steps 4a-4f).  
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Perform the following installation steps for each computer that will be  
connected to the UltraMatrix. Sequentially connect the computers  
starting with computer #1.  
STEPS: (See Figure 3 for an example of a single Unit installation)  
(Refer to the troubleshooting section for help if needed)  
1. Connect all KVM stations to the UltraMatrix switches DB25F, KVM  
connectors using the appropriate KVM cables.  
2. Turn on all KVM stations video monitors and the UltraMatrix.  
(Wait for the internal diagnostic check to complete and fade out)  
3. Switch KVM station #1 to the CPU port being configured (starting  
with CPU port #1). This is done by pressing and releasing the left  
control [Ctrl] key and within 2 seconds, type in the CPU port # being  
configured (starting with port 1) and press [Enter]. A connection  
dialog box will display showing the connection status. (Figure 18)  
4. Pre-configure the CPU port, if needed, as outlined in steps 4a-f if  
the computer being connected does not use a PC2 type keyboard  
or a PS/2 mouse (defaults). Pre-configure the CPU port before  
connecting the computer. If the computer uses a PC2 type  
keyboard and PS/2 mouse, connect it to the corresponding CPU  
port. No pre-configuration is needed.  
Pre-Configuration procedure  
a. Call up the Configuration menu system by pressing and  
releasing the left [Ctrl] key, then the [F12] key. (Figure 7)  
Select “Computer” and press [Enter] (  
b. Figure 9)  
c. Select the computer to change the default keyboard and/or  
mouse type, and then select the keyboard or mouse field for the  
selected computer and press [Enter]. A selection box will  
display, listing the supported keyboard or mouse types.  
d. Select the correct keyboard or mouse type for the selected  
computer and press [Enter].  
e. Press [ESC] to return to the “Main menu” and save the changes.  
f. Connect the computer to the pre-configured CPU port.  
5. Boot the computer the KVM station is connected to if the computer  
power was off. You should see the boot up sequence on the KVM  
monitor. If the computer was connected to a pre-configured CPU  
port with power applied, you should see that computers video.  
6. Verify that the keyboard, video, and mouse on the connected  
computer function properly before proceeding. Verify that other  
KVM stations operate properly.  
7. Switch KVM station #1 to the next sequential CPU port as explained  
in step 3 and perform steps 4-6 for that computer and for the  
remaining computers.  
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8. When all computers are connected and operating properly, change  
the “Maximum computers” value from the default value of 64 to the  
correct number of computers connected to the single Unit. This will  
limit the scanning function to the actual number of computers that  
are connected. Change the “Maximum computers” value as  
follows:  
(See page 15 for determining the “Maximum computers” value.)  
a. Call up the main menu ([Ctrl], F12). (Figure 7)  
b. Select “System” and press [Enter]. (Figure 8)  
c. Select “Maximum computers” and press [Enter].  
d. Enter the correct “Maximum computers” value and press [Enter].  
e. Press [ESC] to return to the main menu.  
f. Save the changes and EXIT. (Figure 15)  
This completes the basic installation for a single Unit. You can switch  
to any of the attached computers from the keyboard by pressing and  
releasing the left control [Ctrl] key, typing in the computer port number  
to switch to and press [Enter]. You can also switch to a computer by  
displaying the “Computer select” menu (left control [Ctrl] key, then  
press the [ESC] key). Select the computer to switch to from the list and  
press [Enter]. You will be immediately switched to that computer.  
(Figure 17).  
To customize the configuration settings for the system, computers,  
KVM stations, users, profiles, groups, and language see the  
Configuration Menu section for details.  
Refer to the Operation section for information on the operation of the  
UltraMatrix switch.  
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Switch Installation – Multiple units – “BUS” topology  
A “BUS” configuration is usually used when all the users are connected  
to the KVM ports on Unit #1. In a “BUS” configuration, (Figure 4) the  
video path is from the last Unit in the configuration to the first Unit  
(“OUT” to “IN”). KVM users on the first Unit can access all computers  
on all Units. Users connected to Unit #2 can only access computers on  
Unit #2, 3, etc.  
Unit #3  
KVM stations on Unit #3  
CPUs  
can access CPUs on  
(33 of 48)  
Unit #3 only.  
Unit #2  
KVM stations on Unit #2  
CPUs  
can access CPUs on  
(17 of 32)  
Unit #3 & #2 only  
Unit #1  
KVM stations on Unit #1  
CPUs  
can access all computers  
(1 of 16)  
CPU  
KVM  
Cable  
Cable  
KVM station  
(1 of 4)  
CPUs  
Figure 4. Bus configuration  
The Units in Figure 4 can be any UltraMatrix 2xE or 4xE model.  
Upper expansion card and cabling are on the 4xE model only.  
The “BUS” installation procedure is very similar to the single Unit  
installation with the addition of connecting the expansion cables and  
changing two configuration parameters, the “Starting computer”  
number and the “Maximum computers” number. All Units in the system  
must have an expansion card(s) with a jumper installed on JP1.  
(NOTE: Jumper JP1 is factory installed on all expansion cards)  
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To start, identify the following prior to installation:  
1. Which UltraMatrix will be #1, #2, and so on.  
2. Which computer will be #1, #2, and so on.  
3. Which computers do not use a PC2 keyboard or a PS/2 mouse.  
4. Which Unit and CPU port each computer will be connected to.  
5. Which KVM station will be #1, #2, and so on.  
6. The “Starting computer” number for each Unit.  
7. The number of computers, or “Maximum computers”, that the  
UltraMatrix will be managing.  
The “Starting computer” and “Maximum computers” values are  
determined as follows:  
Starting computer  
The “Starting computer” number will depend on which Unit is being  
configured. The “Starting computer” number for the first Unit is always  
one (default). Using Units that have 16 CPU ports, the “Starting  
computer” number for the second Unit is the total number of RS232  
ports on the first Unit time 4 plus (+) one or 17, the third Unit would  
have a “Starting computer” number of 33 (Total RS232 ports on unit #1  
and unit #2 times 4 plus (+) 1, and so on.  
Maximum computers  
The “Maximum computers” value is calculated by multiplying the total  
number of RS232 ports on all units by 4. If your system consists of 10  
UltraMatrix 4xE Units, each with four (4) RS232 ports, the “Maximum  
computers” number would be 160 (40 - RS232 ports x 4). The  
“Maximum computers” value must be entered from a KVM station and  
when saved, this value is propagated to all connected Units.  
Connecting the expansion units  
The installation steps below are for all UltraMatrix switch models.  
Steps:  
(NOTE: Expansion cables should not be connected at this point)  
1. Verify that power is “OFF” on all Ultramatrix switches.  
2. Configure the “Starting computer” number for all the UltraMatrix  
switches, starting with Unit #2 by: (Unit #1 default = 1)  
a. Connect a KVM station to Unit #2’s KVM #1 connector using  
the appropriate KVM adapter cable.  
b. Apply power to the KVM monitor and to UltraMatrix #2.  
c. When the internal diagnostic completes, press and release the  
left control [Ctrl] key, then the F12 key to display the “Main  
menu”.  
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d. Select “System” and press [Enter].  
e. Next, select “Starting computer number” and press [Enter]. An  
input box will display for a new starting computer number.  
Enter the correct “Starting computer” number for this Unit (See  
page 15) and press [Enter].  
f. Press the “Esc” key to return to the “Main menu”.  
g. Select “Save” and press [Enter]. A “YES/NO” choice box will  
display. Select “YES” and press [Enter] to save the changes.  
h. Turn the power off on the UltraMatrix.  
i. Connect the KVM station to the KVM #1 connector on Unit #3.  
j. Configure this Units “Starting computer” number and then all  
other Units in the system. When the “Starting computer”  
number has been entered for all Units, proceed to step 3.  
3. Connect the KVM station to Unit #1’s KVM #1 connector and apply  
power to the monitor and Unit #1.  
4. Enter the “Maximum computers” number  
a. Display the main menu (left control [Ctrl] key, then the F12 key.)  
b. Select “System” and press [Enter].  
c. Select “Maximum computers” and press [Enter]. An input box  
will display for a new “Maximum computers” number. Enter the  
correct “Maximum computers” value as explained on page 15  
and press [Enter].  
d. Press the “Esc” key to return to the “Main menu”, select “Save”  
and press [Enter]. A “YES/NO” choice box will display. Select  
“YES” and press [Enter] to save the change.  
5. The next item is to connect the Units in a “BUS” configuration and  
verify that communication between the Units is established. To do  
this, call up the System status display by pressing and releasing  
the left control [Ctrl] key, then the F12 key.  
6. Select “Status” from the Main menu and press [Enter]. The system  
status screen will display showing the following: (Figure 14)  
a. Computers  
b. Power (Power on status)  
c. POS (Card position)  
d. VER (Program version)  
e. KVM  
f. CPU  
g. User  
h. Status  
The number of system CPU ports that Unit #1 has will be  
highlighted. If the Unit is a 16-port switch, computers 1–4, 5–8,  
9–12, and 13–16 will be highlighted on the status screen.  
(Note: “System CPU ports” = total RS232 ports times 4)  
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7. Apply power to the next unit to bus in, then connect an expansion  
cable (IN THIS ORDER);  
(Lower and upper expansion cards on the 4xE model)  
From: Unit #2’s “OUT” expansion card connector  
To: Unit #1’s “IN” expansion card connector.  
8. Verify that the block of system CPU ports from Unit #2 is  
recognized on the status screen. If Unit #2 is a 16-port switch,  
computers 17–20, 21–24, 25–28, and 29–32 will be highlighted.  
9. Sequentially apply power, then connect the expansion cables to the  
remaining switches as explained in steps 7 and 8. Always with  
power on the unit and from the “OUT” connector of the Unit being  
added to the “IN” connector of the previously installed Unit.  
10. When all Bus cabling is in place and reporting properly to the status  
screen, save the configuration to update all boards in the system.  
Verifying the Video path  
Steps 11, 12, and 13 verify that the video path is properly routed to a  
KVM station and all cabling is connected properly. Make sure all  
UltraMatrix switches are on, all Bus cabling is in place and a KVM  
station is connected to UltraMatrix #1, KVM #1 port.  
11. Connect a computer to any CPU port on the last UltraMatrix switch.  
Switch the KVM station to this CPU port by pressing and releasing  
the left control [Ctrl] key, type in the CPU port number, then press  
[Enter]. This connects the KVM station to that CPU port.  
12. Boot the computer; you should see the boot-up sequence on the  
KVM monitor. If no video is seen, see the troubleshooting section.  
13. Connect other KVM stations, if needed, to the UltraMatrix switches  
and verify they operate properly. (See Appendix F. for proper KVM  
station placement)  
Connecting the computers  
If power must be maintained on a computer, perform steps 4a-f on  
page 12 to pre-configure the keyboard and mouse types, if needed,  
before connecting the computers. Though not required, the following  
steps assume that all CPU ports will be utilized and the computers  
installed sequentially.  
(All UltraMatrix switches in the system should have power “ON” and no  
configuration menu displaying on any KVM monitor.)  
14. Make sure all KVM stations video monitors and all UltraMatrix  
switches have power applied and a KVM station on Unit #1.  
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15. Switch the KVM station to CPU port # “x” (starting with x=1) by  
pressing and releasing the left control [Ctrl] key and within 2  
seconds, type in 1 (or the CPU port # being configured) and press  
[Enter]. A connection dialog box will display.  
16. If the computer being connected does not use a PC2 type  
keyboard or a PS/2 mouse (defaults), pre-configure the CPU port  
as outlined in steps 4a-f on page 12 before connecting the  
computer. If the computer uses a PC2 type keyboard and a PS/2  
mouse, connect it to the corresponding CPU port with the  
appropriate CPU cable. No pre-configuration is needed.  
17. Boot the computer if power is not applied. You should see the boot  
up sequence on the KVM monitor. If the computer was connected  
to a pre-configured CPU port with power applied, you should see  
that computers video.  
18. Verify that the keyboard, video, and mouse on the connected  
computer function properly before proceeding.  
19. Switch the KVM station to the next sequential CPU port as  
explained in step 14 and perform steps 15 - 17 for this computer  
and for the remaining computers.  
When all computers are connected to the UltraMatrix switches and  
functioning properly, the basic installation of a “BUS” configuration is  
complete. KVM stations connected to UltraMatrix switch #1 can switch  
to any computer in the system.  
Other configuration parameters can be set-up for the system,  
computers, KVM stations, users, profiles, groups, and languages.  
See the “Configuration menu” section for instructions on setting up  
these items and the Operations section for using the UltraMatrix switch.  
These installation steps are a guideline for installing multiple switches  
in a “BUS” topology. Following these steps verify, that through the  
installation process, everything functions properly.  
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Switch Installation – Multiple units – “RING” topology  
A “RING” configuration is usually used when the users are connected  
to different UltraMatrix switches and need access to all computers. In a  
“RING” configuration, users on any KVM station in the ring can access  
all the computers in the system on a first-come-first-serve basis.  
Unit #3 JP1  
A KVM station on  
Unit #3 can access  
all computers.  
CPUs  
off  
33 - 48  
A KVM station on  
Unit #2 can access  
all computers.  
Unit #2 JP1  
CPUs  
on  
16 – 32  
A KVM station on  
Unit #1 can access  
all computers.  
Unit #1 JP1  
CPUs  
1 – 16  
off  
CPU  
KVM  
Cable  
Cable  
KVM station  
(1 of 4)  
Figure 5. Ring configuration  
The Units in Figure 5 can be any UltraMatrix model  
The “RING” installation procedure is very similar to installing a “BUS”  
configuration with the exception of removing jumper JP1 on the  
expansion cards on two Units and adding an expansion cable(s) from  
the first Unit to the last Unit. This additional expansion cable(s) from the  
first Unit to the last Unit creates the “RING”.  
In the example used in Figure 5, removing jumper JP1 on Unit #1  
and #3 divides the total ring cable length approximately in half.  
Unit #3 (IN) to Unit #1 (OUT) = 20’  
Unit #3(OUT) to Unit #2 (IN), Unit #2 (OUT) to Unit #1 (IN) = 20’.  
All Units must be equipped with an expansion card(s).  
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To begin setting up your system in a “RING” configuration, perform  
steps 1 – 13 as outlined in setting up a “BUS” configuration. When  
doing this, keep in mind that the “OUT” expansion card connector on  
the first Unit will be connected with an expansion cable to the “IN”  
expansion card connector on the last Unit to complete the “Ring”.  
Jumper JP1 must be removed from the lower expansion cards on two  
Units in the system to properly maintain cable termination. To identify  
which Units must have jumper JP1 removed, calculate the total cable  
length around the “RING”. This is from Unit #1’s “IN” connector, around  
the “RING” and back to Unit #1’s “OUT” connector.  
Jumper JP1 should be removed on Unit #1 and another switch that will  
divide the “RING” into approximately equal cable length distances.  
(See Figure 5 for a typical example)  
Steps:  
(Perform steps 1-13 described in the “BUS” installation first, page 14)  
(NOTE: Disconnect all cables before removing any expansion card)  
1. Remove power from all UltraMatrix switches.  
2. Connect an expansion cable from Unit #1’s “OUT” connector (top  
and bottom expansion cards on the 4xE model) to the last Units  
“IN” connector (top and bottom expansion cards on the 4xE model)  
to complete the “Ring”.  
3. Remove the bottom expansion card on Unit #1 and the other  
switch that divide the “RING” into equal distances and remove  
jumper JP1 (See Figure 2), then replace the expansion cards,  
cables, and apply power to the two UltraMatrix switches that  
jumper JP1 was removed. All other UltraMatrix switches should  
have power off at this time.  
4. Make sure a KVM station is connected to UltraMatrix #1, KVM #1.  
5. Turn on all KVM stations video monitors and apply power to all  
UltraMatrix switches. (Wait for the internal diagnostic check to  
complete and fade out).  
6. Switch the KVM station to CPU port #1 on Unit #1 by pressing and  
releasing the left control [Ctrl] key, type in “1” and press [Enter].  
7. Pre-configure the CPU port, if needed, as outlined in steps 4a-f on  
page 12 if the computer being connected does not use a PC2 type  
keyboard or PS/2 mouse (defaults). Pre-configure the CPU port  
before connecting the computer. If the computer uses a PC2 type  
keyboard and PS/2 mouse, connect it to the corresponding CPU  
port. No pre-configuration is needed.  
8. Boot the computer if power is not applied. You should see the boot  
up sequence on the KVM monitor. If the computer was connected  
to a pre-configured CPU port with power applied, you should see  
that computers video.  
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9. Verify that the keyboard, video, and mouse on the connected  
computer function properly before proceeding.  
10. Switch the KVM station to the next sequential CPU port as  
explained in step 6 and perform steps 7 – 9 for this computer and  
for the remaining computers.  
11. Connect other KVM stations as needed to the UltraMatrix switch  
and verify they operate properly. (See Appendix F. for proper KVM  
station placement)  
This completes the basic installation of a “RING” configuration.  
A KVM station connected to any UltraMatrix switch can connect to any  
computer in the “RING”. Other configuration parameters can be set-up  
for the system, computers, KVM stations, users, profiles, groups, and  
languages. See the “Configuration menu” section for instructions on  
setting up these items.  
These installation steps are a guideline for installing multiple switches  
in a “RING” topology. Following these steps verify, that through the  
installation process, everything functions properly.  
Please refer to the Operations section for using the UltraMatrix switch  
and Appendix F for KVM placement and usage.  
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Switch Installation – Multiple units – “Split-BUS” topology  
A “Split Bus” configuration is usually used when the users are  
connected to the first and last UltraMatrix switch and need access  
to all connected CPUs. This topology can only be done using the 4xE  
model with two expansion cards installed in each switch.  
Unit#3  
KVM #3 & #4 can access all  
CPUs  
CPUs on all switches.  
33 - 48  
Unit#2  
CPUs  
16 - 32  
KVM #1 & #2 can access all  
CPUs on all switches  
Unit#1  
CPUs  
1 - 16  
CPU  
Cable  
KVM  
Cable  
KVM station  
(1 of 4)  
Figure 6. Split-Bus configuration  
The Units in Figure 6 must be 4xE models with 2 expansion cards.  
Steps:  
1. Verify that power is “OFF” on all UltraMatrix switches.  
2. Configure the “Starting computer” number for all the UltraMatrix  
switches, starting with Unit #2 by: (Unit #1 default = 1)  
a. Connect a KVM station to Unit #2’s KVM #1 connector using  
the appropriate KVM adapter cable.  
b. Apply power to the KVM monitor and to UltraMatrix #2.  
c. When the internal diagnostic completes, press and release the  
left control [Ctrl] key, then the F12 key to display the “Main  
menu”.  
d. Select “System” and press [Enter].  
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e. Next, select “Starting computer number” and press [Enter]. An  
input box will display for a new starting computer number.  
Enter the correct “Starting computer” number for this Unit (See  
page 15) and press [Enter].  
f. Press the “Esc” key to return to the “Main menu”.  
g. Select “Save” and press [Enter]. A “YES/NO” choice box will  
display. Select “YES” and press [Enter] to save the change to  
flash memory.  
h. Turn the power off on the UltraMatrix.  
i. Move the KVM station from Unit #2 to Unit #3 and connect it to  
the KVM #1 connector.  
j. Configure this Units “Starting computer” number and then all  
other Units in the system. When the “Starting computer”  
number has been entered for all Units, proceed to step 3.  
3. Connect a KVM station to Unit #1’s KVM #1 connector and apply  
power to the monitor and Unit #1.  
4. Enter the “Maximum computers” number by:  
a. Display the main menu. (Left control [Ctrl] key, then F12 key).  
b. Select “System” and press [Enter].  
c. Select “Maximum computers” and press [Enter]. An input box  
will display for a new “Maximum computers” number. Enter the  
correct “Maximum computers” value as explained on page 15  
and press [Enter].  
d. Press the “Esc” key to return to the main menu, select “Save”  
and press [Enter]. A YES/NO choice box will display. Select  
“YES” and press [Enter] to save the change.  
5. Call up the system status display (left [Ctrl] key, then the F12 key).  
6. Select “Status” from the main menu and press [Enter]. The system  
status screen will display showing the following; (Figure 14)  
1. Computers  
2. Power (Power on status)  
3. POS (Card position)  
4. VER (Program version)  
5. KVM  
6. CPU  
7. User  
8. Status  
The number of system CPU ports that Unit #1 has will be  
highlighted. If the unit is a 16-port switch, computers 1-4, 5-8, 9-12,  
and 13-16 will be highlighted on the status screen.  
(NOTE: System CPU ports = total RS/232 ports times 4)  
7. Apply power to the next unit to bus in, then connect an expansion  
cable (IN THIS ORDER);  
From: Unit #2’s lower “OUT” expansion card connector,  
To: Unit #1’s lower “IN” expansion card connector.  
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8. Verify on the status screen that the next block of system CPU ports  
from Unit #2 is recognized. If Unit #2 is a 16-port switch, computers  
17-20, 21-24, 25-28, and 29-32 will be highlighted.  
9. Sequentially apply power then connect the expansion cables to the  
remaining switches as explained in steps 7 and 8. Always with  
power on the unit and from the lower “OUT” connector of the Unit  
being added to the lower “IN” connector of the previously installed  
Unit.  
Steps 3-9 route the video from all units to the KVM #1 and KVM #2  
ports on Unit #1. Now the reverse must be performed to route the video  
from all units to KVM #3 and KVM #4 ports on the last unit.  
(Refer to Figure 6)  
For the steps below, the example in Figure 6 is used. Unit #3 is the  
last unit in the configuration, Unit #2, the next to last unit and so on.  
10. Connect a KVM station to Unit #3’s KVM 4 connector and apply  
power to the monitor. (All UltraMatrix switches power should be ON)  
11. Call up the system status display by pressing and releasing the left  
[Ctrl] key, then the F12 key. Select “Status” from the main menu  
and press [Enter]. The number of system CPU ports that the last  
Unit has will be highlighted. If the unit is a 16-port switch,  
computers 1-4, 5-8, 9-12, and 13-16 will be highlighted on the  
status screen.  
12. Connect an expansion cable  
From: Unit #2’s upper “OUT” expansion card connector,  
To: Unit #3’s upper “IN” top expansion card connector.  
13. Cable in the remaining switches as explained in step 12 from the  
upper “OUT” connector to the upper “IN” connector.  
14. Verify that the status screen report correctly.  
Steps 10-14 complete the expansion cabling for a “Split Bus”  
configuration. KVMs connected to Unit #1, KVM #1 and #2 can access  
all computers in the system. KVMs connected to the last unit’s KVM #3  
and KVM #4 can access all computers in the system.  
Next, connect the computers to the UltraMatrix switches.  
15. Switch the KVM station to CPU port #1 on Unit #1 by pressing and  
releasing the left control [Ctrl] key, type in “1” and press [Enter].  
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16. Pre-configure the CPU port, if needed, as outlined in steps 4a-f on  
page 12 if the computer being connected does not use a PC2  
type keyboard or PS/2 mouse (defaults). Pre-configure the CPU  
port before connecting the computer. If the computer uses a PC2  
type keyboard and PS/2 mouse, connect it to the corresponding  
CPU port. No pre-configuration is needed.  
17. Boot the computer if power is not applied. You should see the  
boot up sequence on the KVM monitor. If the computer was  
connected to a pre-configured CPU port with power applied, you  
should see that computers video.  
18. Verify that the keyboard, video, and mouse on the connected  
computer function properly before proceeding.  
19. Switch the KVM station to the next sequential CPU port as  
explained in step 15 and perform steps 16 – 18 for the remaining  
computers.  
20. Connect other KVM stations as needed to the UltraMatrix switch  
and verify they operate properly. (See Appendix F. for proper  
KVM station placement)  
Other configuration parameters can be set-up for the system,  
computers, KVM stations, users, profiles, groups, and languages. See  
the “Configuration menu” section for instructions on setting up these  
items.  
Please refer to the Operations section for using the UltraMatrix switch  
and Appendix F for KVM placement and usage.  
A variety of cable configurations can be designed to accomplish the  
switching needs for your system. If you need assistance in designing  
your system layout, contact our technical staff.  
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CONFIGURATION MENUS  
Menu structure  
Use only the numeric keys above the keyboard.  
The numeric keypad will not work for entering numbers.  
UltraMatrix  
Menu Structure  
Main menu  
System  
Computer  
KVM  
User  
System settings  
Computer name  
Keyboard  
KVM name  
Resolution  
Start  
User name  
Password  
Profile  
Configure password  
Starting computer number Mouse  
Maximum computers  
Keyboard settings  
PC keyboard rate  
PC Keyboard delay  
Sun keyboard language  
Appearance  
User  
Menu color scheme  
Screen saver  
Screen saver time  
Background color  
Text color  
Position  
Fadeout  
Status  
Language  
Group  
Profile  
System status  
Information  
Menu language  
selection  
Configure group /  
computer access  
Profile name  
Access  
Mode  
Share  
Scan  
Logout  
Save  
Exit  
To display the main menu, press and release the left control key, then  
press the F12 key. To navigate through the menu system, use the  
arrow keys to select the configuration menu needed and press [Enter].  
When you press [Enter] that menu will display, an input box will display  
for a new value, or a list of supported choices will display. Enter or  
select the information needed and press [Enter]. To return to the  
previous page or abort an input, press the [Esc] key.  
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Main Menu  
UltraMatrix version MX21C Rose Electronics Copyright 1990-2002  
Main Menu  
Configure  
System  
Computer  
KVM  
User  
Profile  
Group  
Language  
Status  
Save  
Exit  
Use up/down arrow keys  
to choose selection  
then press the Enter key  
or the Escape key to exit  
Configure password,box number,keyboards settings,appearance  
Figure 7. Main configuration menu  
Save the changes made to any menu. If not saved, the  
changes will be lost when power is removed from a Unit.  
The Main configuration menu is the starting point for the configuration  
menus. From this menu, you can configure the system, computers,  
KVMs, users, profiles, groups, and languages. To display the “Main  
menu”, press and release the left control [Ctrl] key, then the F12 key.  
The main menu will display on top of a currently connected computers  
video. If no computer is connected to supply the video, the display’s  
background is black.  
The text box at the bottom of the menu screen provides a brief  
explanation of the menu option selected.  
The following pages explain the UltraMatrix menus and the options  
available.  
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Configure System menu  
Configure system  
System settings  
Configure password  
Starting computer number  
Maximum computers  
********  
1
64  
Keyboard settings  
PC keyboard rate (chars/sec)  
PC keyboard delay  
20  
Fast  
US  
Sun keyboard language  
Appearance  
Menu color scheme  
Screen saver  
Night sky  
Weaving  
1800  
Screen saver time (seconds)  
Background color  
Text color  
Cyan  
Black  
Y = 45  
5
Position  
X = 25  
Fadeout (seconds)  
Password to configure unit  
Figure 8. Configure system menu  
System settings” selections.  
Configure password (Default: no password)  
The “Configure password” selection is used to add a new or change an  
existing password. This password prevents unauthorized access to the  
configuration menus. Passwords are case sensitive, 8 characters max.  
To create of change a password, select “Configure password” and  
press [Enter]. An input box will display to enter the password. Type in  
the password and press [Enter]. Whenever the menu system is called  
up, this password must be entered to gain access to the configuration  
menus.  
See Appendix G. for instructions on resetting a forgotten password.  
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Starting computer number (Default: 1)  
The “Starting computer number” defines to the system, the first CPU  
port number for a particular UltraMatrix switch that is configured in an  
expanded topology. (See page 15)  
Switch #1’s starting computer number is always 1.  
Switch #2’s number is the total RS232 ports on Unit #1 times 4 + 1.  
Switch #3’s number is the total RS232 ports on Unit #1 and Unit #2  
times 4 + 1 and so forth.  
To enter the “Starting computer” number use the up/down arrow keys  
and select “Starting computer number” and press [Enter]. An input box  
will display for a new starting computer number. Enter the new  
“Starting computer” number and press [Enter].  
Maximum computers (Default: 64)  
The “Maximum computers” value is calculated by multiplying the  
number of RS232 ports on all switches by 4. This value must be  
entered from KVM station #1 before all Units are connected in an  
expansion topology. When saved, this value is propagated to all  
connected Units. To enter the “Maximum computers” value, select it  
and press [Enter]. An input box will display to enter the maximum  
computers value. Type in the new value and press [Enter].  
“Keyboard settings” selections.  
PC keyboard rate (chars/sec) (Default: 20)  
This option adjusts the KVM keyboard action when you hold down a  
key to repeat a single character. Valid inputs are 1-31.  
PC keyboard delay (Default: Fast)  
This option adjusts the delay between when a key is pressed and held  
and when it begins to send repeated characters to the selected  
computer.  
The options are:  
Slow  
Medium  
Fast  
Fastest  
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Sun keyboard language (Default: US)  
Determines the response to a Sun computer’s query for the keyboard  
language type used. To change the Sun keyboard language type,  
select it and press [Enter]. A selection box will display showing the  
supported Sun language choices. Use the up/down arrow keys to  
select the desired language and press [Enter]. The Sun keyboard  
language choices are:  
US  
Espanol  
US-Unix  
Francais  
Dansk  
Deutsch  
Italiano  
Nederlands  
Norsk  
Svenska/Suomea  
Franco-Suisse  
Schw-Deutsch  
United Kingdom  
Hankuko  
Tai-oan  
Nihongo  
Canadienne  
Portugues  
Appearance settings” selections.  
Menu color scheme (Default: Night sky)  
Sets the colors for the configuration menus. To change the color  
scheme, select “Menu color scheme” and press [Enter]. A selection  
box will display showing the supported color schemes. Use the  
up/down arrow keys to select the desired scheme and press [Enter].  
The menu color schemes choices are:  
Night Sky – cyan, magenta, white, and blue  
Tuxedo – black, red, and white  
Aquarium – yellow, magenta, blue, cyan, and white  
Forest – green, black, cyan, and blue  
Screen saver (Default: Weaving)  
A screen saver reduces monitor burn-in and adds an additional level of  
security. The screen saver automatically activates when there is no  
keyboard or mouse activity for an adjustable period. To change the  
screen saver type, select it from the menu and press [Enter]. A  
selection box will display showing the supported screen saver choices.  
Use the up/down arrow keys to select the desired screen saver and  
press [Enter]. The screen saver choices are:  
Black screen  
Fireflies  
Weaving  
Bounce  
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Screen saver time (seconds) (Default: 1800 seconds)  
Determines the period of keyboard or mouse inactivity before activating  
the screen saver. To change the screen saver time, select it from the  
menu and press [Enter]. An input box will display to enter a new  
screen saver time. Enter a new value from 0 to 9999 seconds and  
press [Enter].  
Entering a value of 0 (zero) disables the screen saver.  
Background / Text color (Default: Cyan / Black)  
This option sets the background or text colors for the connection status  
and computer select screens. Colors can be one of eight solid or  
transparent colors. To change the background or text color, select it  
from the menu and press [Enter]. The color selections will display  
showing the solid and transparent color choices. Use the arrow keys to  
select the desired color and press [Enter].  
The color choices are:  
Black Red  
Blue Magenta Cyan  
Green  
Yellow  
White  
(Solid or transparent)  
NOTE: Do not set the background and text colors the same.  
Position (Default: x = 25, y = 45)  
This option adjusts the screen position of the connection status box.  
Once set, this position is maintained at all video resolutions. To  
change the connection status box position, select it from the menu and  
press [Enter]. Use the arrow keys to position the status box anywhere  
on the screen and press [Enter] when the desired position is reached.  
Do not set the screen position off the visible screen area. This could  
cause rainbows or bars of shaded video.  
Valid position ranges are:  
Horizontal: 0 – 64, Vertical: 0 – 99  
Fadeout (seconds) (Default: 5 seconds)  
Sets the amount of time the connection status box displays.  
Valid fadeout times are 0 – 255 seconds. A value of zero disables  
displaying the connection status box; a value of 255 will cause the  
connection status box to always be displayed. If the connection status  
box does not display when switching to a computer, increase the  
fadeout time. Some monitors will not display the connection status box  
if the fadeout time is less than the time it takes the monitor to sync to a  
new video signal. To change the fadeout time, select it from the menu  
and press [Enter]. Enter a valid new time in seconds and press [Enter].  
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Configure Computer menu  
Configure computer  
Computer name Keyboard Mouse  
1 Computer  
2 Computer  
3 Computer  
4 Computer  
5 Computer  
6 Computer  
7 Computer  
8 Computer  
9 Computer  
10 Computer  
11 Computer  
12 Computer  
13 Computer  
14 Computer  
15 Computer  
16 Computer  
1 PC2  
2 PC2  
3 PC2  
4 PC2  
5 PC2  
6 PC2  
7 PC2  
8 PC2  
9 PC2  
10 PC2  
11 PC2  
12 PC2  
13 PC2  
14 PC2  
15 PC2  
16 PC2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
Use page up and page down keys to configure more computers  
Name of computer, up to 16 characters  
Figure 9. Configure computer menu  
The “Configure computer” menu allows you to change each selected  
computers name, keyboard, and mouse types. The left column is the  
logical location (port) This value is not user changeable.  
Computer name (Default: Computer x)  
To change the computer name, select it from the menu and press  
[Enter]. An input box will display to enter a new computer name. Type  
in the new name and press [Enter]. Names can be 16 characters in  
length, case sensitive. The computer name appears on the configure  
group menu, the computer select list and the connection status  
window. A diamond character next to a computer name identifies the  
computer currently connected to this KVM station. Use the page  
up/down keys to show more computers. The page up/down functions  
displays in increments of 16 and will only scroll to the “Maximum  
computers” setting.  
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Keyboard (Default: PC mode 2)  
To change the keyboard type for a selected computer or configure the  
CPU port for a serial device, use the up/down arrow keys to select the  
computer whose keyboard needs changing. Use the right arrow key to  
select the keyboard field and press [Enter]. A selection box will display  
listing the supported keyboard types and serial support options. Use  
the up/down arrow keys to select the keyboard type or serial support  
needed for the selected computer and press [Enter]. The choices are:  
PC1: Supports most IBM compatible PCs, PS/2 models, and PCs  
that do not use PC mode 2.  
PC2: Supports most PCs.  
PC3: Supports Unix workstations and servers, IBM RS/6000, SGI,  
HP700 or 9000 series, DEC Alpha®, or other computers.  
USB-PC: USB PC keyboard support.  
USB-Sun: USB Sun keyboard support.  
Sun: Supports Sun systems*  
Serial 9600,N,8,1: Serial support @ 9600 Baud rate*  
Serial 4800,N,8,1: Serial support @ 4800 Baud rate*  
Serial 2400,N,8,1: Serial support @ 2400 Baud rate*  
Serial 1200,N,8,1: Serial support @ 1200 Baud rate*  
Serial 600,N,8,1: Serial support @ 600 Baud rate*  
Serial 300,N,8,1: Serial support @ 300 Baud rate*  
Serial 110,N,8,1: Serial support @ 110 Baud rate*  
Serial 50,N,8,1: Serial support @ 50 Baud rate*  
* Available on Multi-platform models only  
Mouse (Default: PS/2)  
To change the mouse type for a selected computer, use the up/down  
arrow keys to select the computer whose mouse needs changing. Use  
the right arrow keys to select the mouse field and press [Enter]. A  
selection box will display listing the supported mouse types. Use the  
up/down arrow keys to select the correct mouse type for the selected  
computer and press [Enter]. The supported mouse types are:  
PS/2 - 6-pin mini-Din connector with 2 or 3 buttons  
PS/2 wheel - incorporates a small wheel for special functions.  
Serial 2-button - connects to a computer’s COM port.  
Serial 3-button - connects to a computer’s COM port.  
Note: If you set the mouse to PS/2 and the CPUs operating system is  
capable of supporting a wheel mouse, the mouse type will  
automatically be changed to PS/2 wheel.  
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Configure KVM menu  
Configure KVM  
ID BUS KVM name  
Resolution  
Start User  
1
2
3
4
1
2
3
4
KVM station 1 640x480@60  
KVM station 2 640x480@60  
KVM station 3 640x480@60  
KVM station 4 640x480@60  
0
0
0
0
User 1  
User 1  
User 1  
User 1  
Name of keyboard-video-mouse station (KVM) up to 16 characters  
Figure 10. Configure KVM menu  
Note: On the 2xE model, only KVMs 1 and 2 will display.  
On the 4xE model, KVMs 1, 2, 3 and 4 will display.  
The “Configure KVM” menu allows you to change each selected KVMs  
name, resolution, start, and user parameters. The ID column indicates  
the physical location (port) the KVM is connected to. The BUS column  
is the KVM video bus number. These values are not user changeable.  
KVM name (Default: KVM Station x)  
To change the KVM name, select it from the menu and press [Enter].  
An input box will display to enter a new KVM name. Type in a new  
name and press [Enter]. KVM names can be 16 characters in length,  
case sensitive.  
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Resolution (Default: 640x480@60Hz)  
Selects the resolution and scan rate of the on-screen display when no  
attached computer video is present. If a computer video is shown, the  
detected video resolution from the connected computer is used.  
To change the resolution for a selected KVM station, select the KVM  
station to change the resolution and using the left arrow key, select the  
resolution field and press [Enter]. A list of supported resolutions will  
display. Select the new resolution from the list and press [Enter]. The  
supported resolutions are:  
640x480@60Hz  
640x480@72Hz  
640x480@75Hz  
640x480@67Hz  
832x624@75Hz  
1152x900@66Hz  
1152x900@76Hz  
Start (Default: 0)  
Assigns the CPU port number the KVM station will connect to on start  
up and login. 0 = no connection. To change the value, select it from  
the menu and press [Enter]. Type in the CPU port number the selected  
KVM station will connect to upon start up or login and press [Enter].  
User (Default: User 1, 2, 3, and 4 (3 and 4 are on the 4xE model only)  
This field is used to assign a specific user to a KVM station. To change  
the user, first select the KVM station, then select the user field and  
press [Enter]. A selection box will display a list of user names followed  
by “Login”. Select the user to assign to the selected KVM station and  
press [Enter]. Use the page up/down keys to display more users. If  
“Login” is selected, the KVM user must login with their user ID and  
assigned password to gain access to the KVM station.  
The configure user, profile, and group menus all tie together to provide  
access control to the computers. A group defines which computers in  
the system can and cannot be accessed. This group is assigned to a  
profile name. The profile defines how the computers (defined by the  
group) can be accessed. The profile is assigned to a user or users.  
When a user logs on to a KVM station, their assigned profile is  
validated. This profile defines which group has been assigned (which  
computers can be accessed), what mode the user can connect to the  
computers with (view, share, control, private), the share time, scan  
time, and logout time.  
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The configure user, profile, and group features provide a flexible and  
reliable security set-up for your system.  
Configure User menu  
Configure User  
User name  
User 1  
User 2  
User 3  
User 4  
User 5  
User 6  
User 7  
User 8  
User 9  
User10  
User11  
User12  
User13  
User14  
User15  
User16  
Password  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
* * * * * * * *  
Profile  
Profil 1  
Profil 2  
Profil 3  
Profil 4  
Profil 5  
Profil 6  
Profil 7  
Profil 8  
Profil 9  
Profil10  
Profil11  
Profil12  
Profil13  
Profil14  
Profil15  
Profil16  
Use page up and page down keys to configure more computers  
User login name, up to 8 characters  
Figure 11. Configure user menu  
The configure user menu is used to define a name, assign an access  
password, and assign a specific profile to the user. Duplicate names  
are acceptable, however, all persons using the same user name will  
have the same access rights.  
User name (Default: User x, where x = 1 to 80)  
To change a user name, select it and press [Enter]. An input box will  
display. Type in a new user name (8 characters max. case sensitive)  
and press [Enter].  
Password (Default: no password)  
This field assigns a unique password to a selected user. Any KVM  
station that has “Login” enabled, the user must enter their username  
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and password to gain access to the KVM station. To assign or change  
a user password, select the user, then the password field and press  
[Enter]. An input box will display. Type in a password for the selected  
user and press [Enter]. Passwords can be up to 8 characters in length  
and are case sensitive.  
Profile (Default: Profile x, where x = 1 to 80)  
This field is used to assign an access profile to a selected user.  
Profiles can be defined to limit the type of access to the computers. To  
change an assigned profile for a selected user, first select the user,  
then select the profile to change and press [Enter]. A selection box will  
display listing the profiles available. Select the profile to assign to the  
selected user and press [Enter]. Use the page up/down keys for more  
profiles. Profiles are defined on the “Configure profile” menu.  
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Configure Profile menu  
Configure Profile  
Name  
Access  
Mode  
Share Scan  
Logout  
240  
240  
240  
240  
240  
240  
240  
240  
240  
240  
240  
240  
240  
240  
240  
240  
Profil 1 Group 1 Share  
Profil 2 Group 2 Share  
Profil 3 Group 3 Share  
Profil 4 Group 4 Share  
Profil 5 Group 5 Share  
Profil 6 Group 6 Share  
Profil 7 Group 7 Share  
Profil 8 Group 8 Share  
Profil 9 Group 9 Share  
Profil10 Group10 Share  
Profil11 Group11 Share  
Profil12 Group12 Share  
Profil13 Group13 Share  
Profil14 Group14 Share  
Profil15 Group15 Share  
Profil16 Group16 Share  
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
5
Use page up and page down keys to configure more profiles  
Profile name, up to 8 characters  
Figure 12. Configure profile menu  
The configure profile menu is used to assign computer access levels,  
modes, share, scan and logout times.  
Name (Default: Profil x, where x = 1 to 80)  
The profile name can be changed to any name up to 8 characters in  
length. The name can be a specific user, a group of users within a  
department, a business department, or any name that defines the  
profile. To change the profile name, select the one to change and  
press [Enter]. An input box will display. Type in a new profile name and  
press [Enter].  
Access (Default: Group x, where x = 1 to 80)  
This field is used to assign each profile to a group. To change the  
access for a selected profile, select the profile to change then select  
the group to change and press [Enter]. A list of groups will display.  
Select the group that has been set-up for the selected profile and press  
[Enter]. A group is set up on the configure group menu.  
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Mode (Default: Share)  
Assigns 1 of 4 modes to a profile. To change the mode, select the  
profile to change the mode, then select the mode to change and press  
[Enter]. A selection box will display. Select the mode needed and  
press [Enter]. The modes are:  
View – Profiles set to the view mode allow users to switch to any  
computer, but have no keyboard or mouse control, only view  
privileges.  
Share – Profiles set to the share mode allow users to take  
keyboard and mouse control of a computer on a first come, first  
serve basis. Control of the computer is based on the time-out value  
entered in the share column.  
Control – Profiles set to the control mode allow users to take  
exclusive control of a computer. No time-out value is invoked.  
Other users that try to connect to the same computer can only view  
the video. They have no keyboard or mouse control until the user  
with the control disconnects from the computer.  
Private – This mode is the same as the control mode except other  
users cannot view the video or access the computer.  
Share (Default: 2 seconds)  
This feature allows other users to take keyboard and mouse control of  
a computer after a specific time of no keyboard or mouse activity by a  
user. To change the Share time for a given profile, select the profile,  
then the Share to change and press [Enter]. An input box will display.  
Type in a new share value in seconds and press [Enter]. Valid share  
values are 0 to 9999 seconds. The share value is only valid if the  
profile mode is share.  
Scan (Default: 5 seconds)  
When a user invokes the scan function, this feature sets the time the  
video is displayed before switching to the next sequential computers  
video. To change the scan rate, select the profile, then the scan rate to  
change and press [Enter]. An input box will display. Type in a new  
scan time and press [Enter]. Valid scan times are 0 to 9999. If the  
video is not present during the scan mode, the scan value may be set  
to low and the monitor cannot synchronize to the video fast enough to  
display it. This usually happens with a scan value of 4 or lower. If this  
problem occurs, increase the scan value. 0 (zero) is a valid entry but  
not recommended.  
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Logout (Default: 240 minutes)  
This setting disconnects and logs out a user after the set period of no  
keyboard or mouse activity. To change the logout value, select the  
profile, then the logout time to change and press [Enter]. An input box  
will display. Type in a new logout time and press [Enter]. Valid times  
are 0 to 9999 minutes. A value of 0 (zero) disables the automatic logout  
function. If login is enabled for a KVM station, but the Logout time is set  
to zero, the user remains logged in until they manually log out using the  
[Ctrl] L command. (See Table 1, keyboard commands)  
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Configure Group menu  
Configure Group  
Computer  
Group 1  
1 Computer  
2 Computer  
3 Computer  
4 Computer  
5 Computer  
6 Computer  
7 Computer  
8 Computer  
9 Computer  
1 + + + + + + + + + + + + + + + + +  
2 + + + + + + + + + + + + + + + + +  
3 + + + + + + + + + + + + + + + + +  
4 + + + + + + + + + + + + + + + + +  
5 + + + + + + + + + + + + + + + + +  
6 + + + + + + + + + + + + + + + + +  
7 + + + + + + + + + + + + + + + + +  
8 + + + + + + + + + + + + + + + + +  
9 + + + + + + + + + + + + + + + + +  
10 Computer 10 + + + + + + + + + + + + + + + + +  
11 Computer 11 + + + + + + + + + + + + + + + + +  
12 Computer 12 + + + + + + + + + + + + + + + + +  
13 Computer 13 + + + + + + + + + + + + + + + + +  
14 Computer 14 + + + + + + + + + + + + + + + + +  
15 Computer 15 + + + + + + + + + + + + + + + + +  
16 Computer 16 + + + + + + + + + + + + + + + + +  
SPACE BAR adds/removes computer from group Enter renames  
group Page up/down more computers + computer belongs to group  
Figure 13. Configure group menu  
The configure group menu allows you to assign a computer to one or  
more groups. Users that are assigned a profile that contains a specific  
group name can only access the computers within that group. It they try  
to access a computer that is not within the assigned group, the error  
“Not in access group” will display in the connect box. The left computer  
column displays the computer names. To change a group name, select  
it and press [Enter].  
This menu is an array of groups (x) and computers (y). Moving the  
arrow key to the right from one plus (+) to another plus (+) for a  
selected computer name changes to the next group. A plus (+) means  
the computer belongs to that group, a blank means the computer is not  
in that group and cannot be accessed by a user assigned to this group.  
To change the group membership, select the group for a selected  
computer and press the space bar to toggle between the two states, +  
or blank. Default: (All computers in all groups)  
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System Status display  
System Status  
Computers Power Pos Ver KVM CPU User Status  
1-4  
5-8  
9-12  
1 21C  
2 21C  
3 21C  
4 21C  
1 21C  
2 21C  
3 21C  
4 21C  
1 21C  
2 21C  
3 21C  
4 21C  
1 21C  
2 21C  
3 21C  
4 21C  
PC  
PC  
PC  
PC  
PC  
PC  
PC  
PC  
PC  
PC  
PC  
PC  
PC  
PC  
PC  
PC  
1 User 1 Share mode  
2 User 2 Share mode  
3 User 3 Share mode  
4 User 4 Share mode  
No response  
13-16  
17-20  
21-24  
25-28  
29-32  
33-36  
37-40  
41-44  
45-48  
49-52  
53-56  
57-60  
61-64  
No response  
No response  
No response  
No response  
No response  
No response  
No response  
No response  
No response  
No response  
No response  
Pos=Card position | Ver=Program version | KVM=PC/Sun/None  
CPU power =on =off | Line color Good Disconnected Error  
Figure 14. System status display  
The system status display is a very powerful and useful tool when  
monitoring, expanding, troubleshooting, or reconfiguring a system. The  
status screen displays reported information from all CPU cards in the  
system.  
Computers  
Indicates the CPU port numbers for a given CPU card.  
Highlighted computer numbers are the total computer ports in the  
system.  
Power  
Each CPU card represents 4 CPU ports. These ports are represented  
by the four squares. The CPU ports are (Left square to right square),  
CPU port 1, port 2, port 3, and port 4. (Green = CPU is on, Red = CPU  
is off)  
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Pos (Position)  
Displays the slot where a CPU card in the system is installed for a  
given switch. Slot 1 is the bottom CPU card; slot 2 is the top CPU card  
for the 2xE model, slot 4 is the top CPU card for the 4xE model.  
Ver (Version)  
Displays the last three digits of the firmware main program version for  
the CPU card.  
KVM  
Indicates the type of keyboard and mouse detected if a KVM station is  
attached to this CPU card.  
CPU  
Displays the computer number currently selected by the KVM station.  
User  
Displays the users name that is currently accessing the system.  
Status  
Displays the most recent connect or disconnect status for the KVM  
station on this CPU card.  
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Save menu  
UltraMatrix version MX21C Rose Electronics Copyright 1990-2002  
Main Menu  
Configure  
System  
Computer  
KVM  
User  
Profile  
Group  
Language  
Boards to update = 3  
Save configuration?  
NO  
YES  
Status  
Save  
Exit  
Use up/down arrow keys  
to choose selection  
then press the Enter key  
or the Escape key to exit  
Configure password,box number,keyboards settings,appearance  
Figure 15. Save menu  
When changes are made to any configuration, they must be saved in  
flash memory to insure that the changes will be active after a power  
cycle. It is recommended that all users be logged off from all systems  
prior to saving any configuration changes. To save the settings, select  
save and press [Enter]. The UltraMatrix will check and display how  
many CPU cards in the system to update. This is the total number of  
CPU cards (RS232 ports) in the system not counting the one the KVM  
station is connected to. (Total boards – 1)  
A YES/NO selection box will display. Choose “YES” to save the  
changes to flash memory on all powered-on UltraMatrix switches.  
Choose “NO” for temporary or incorrect changes. The temporary  
settings will only be in effect as long as power is applied to the Unit.  
Once power is cycled, unsaved changes, other than the starting  
computer number, are lost and the previously saved configuration  
settings will be effective.  
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OPERATION  
User operating instructions  
The following instructions apply to all UltraMatrix switches.  
This section explains the operating functions of the on-screen displays,  
the login procedure, connect procedure and other commands needed  
to easily use the UltraMatrix switch and its capabilities.  
To start using your UltraMatrix switch, you first need to become familiar  
with the keyboard commands. The available keyboard commands are  
shown in Table 1. All keyboard commands start with an attention  
sequence by pressing and releasing the left [Ctrl] key, then the  
additional command characters. The additional command characters  
must be entered within two seconds of each other or the command is  
aborted.  
Commands are not case sensitive and are shown in upper or lower  
case for clarity only. Do not use the [SHIFT] key or the numeric keypad  
to enter any commands. [Ctrl] in Table 1’s, Key Sequence column is a  
press and release function of the left [Ctrl] key.  
Keyboard commands  
Command  
Main Menu  
CPU List  
Key Sequence  
[Ctrl] [F12]  
Description  
Displays main menu  
Displays CPU selection list  
[Ctrl] [Esc]  
Direct CPU  
connect  
[Ctrl] n [Enter]  
Connects directly to the specific  
CPU number “n”.  
Connect Back [Ctrl] [Backspace] Connects to the previous CPU  
Connect Down [Ctrl] [Minus sign]  
Connects to the previous CPU  
in a Group.  
Connect Up  
[Ctrl] [Plus sign]  
Connects to the next sequential  
CPU in a group  
KVM Status  
Logout  
[Ctrl] D  
[Ctrl] L  
Displays / Removes status box.  
Logs user out if the KVM station  
is configured for user logins.  
Disconnect  
[Ctrl] Q  
[Ctrl] R  
Disconnects the current CPU  
Reset  
Keyboard/  
mouse  
Resets / enables keyboard and  
mouse; enables PS/2 mouse on  
connected CPU  
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Keyboard commands (continued)  
Command Key Sequence  
Description  
Send Null Byte [Ctrl] N  
Sends a null byte to the CPU’s  
PS/2 mouse port. Use this  
command if the PS/2 mouse  
gets “out of sync”.  
Reset Mouse [Ctrl] O (not zero)  
(NT or Unix  
systems only)  
Resets the currently selected  
NT or Unix computers PS/2  
mouse. Also switches the NT  
mouse driver to “wheel” mode.  
Start Scan  
Stop Scan  
[Ctrl] S  
[Ctrl] X  
Sequentially steps through all  
connected CPUs in a group.  
Turns scan “Off”  
Table 1. Keyboard commands  
When you first start using a KVM station, it may require you to login. If  
the KVM station requires a login, the login box, shown in Figure 16, will  
display. The login box appears when a Unit is powered on, when a user  
logs off, or when a preset time interval passes with no keyboard or  
mouse activity. If a login is required, type in your User ID and press  
[Enter]. (User ID is the user name defined on the configure user menu)  
If the user ID is validated, you can then type in your password and  
press [Enter]. If the password is validated, the KVM station can be  
accessed. A user may login with the same user ID and password at  
more than one KVM station. Both the User ID and password are case  
sensitive.  
Login Control Room  
User ID  
Password  
Figure 16. Login screen  
Once you have access to a KVM station, you can switch to any of the  
connected computers provided your security profile allows access to  
that computer. To connect to a computer, you can use the “Direct CPU  
Connect” keyboard command or the “Computer select” menu.  
(See Table 1)  
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To access the “Computer select” menu, press and release the left [Ctrl]  
key, then press the [Esc] key. The computer select menu shown in  
Figure 17 will display. Use the up/down arrow keys and the page  
up/page down keys and select the computer to switch to and press  
[Enter]. You will be immediately connected to that computer and a  
connection status messages will display providing information about  
the connection between the KVM station and the computer.  
Figures 18, 19, and 20 show an example of the connection status  
message that is displayed when connecting to a computer.  
Computer select menu  
1
2
3
4
5
6
7
8
9
Mail server  
NT Server 1  
NT server 2  
NT server 3  
Inventory 1  
Inventory 2  
Sales  
Marketing  
Engineering  
10 Computer  
11 Computer  
12 Computer  
13 Computer  
14 Computer  
15 Computer  
16 Computer  
10  
11  
12  
13  
14  
15  
16  
Figure 17. Computer select menu  
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Status Mail server  
Connection successful  
to NT Server  
On Admin  
Share mode  
Figure 18. Connection successful message  
Status Control Room 5  
Connection failed  
to Mail server  
On Richard  
Not in access group  
Figure 19. Connection failed message  
Status Mail server  
Disconnected  
from Payroll  
On Sharon  
Timed out  
Figure 20. Disconnect message  
See Appendix H. for Connection fail / Disconnect reasons  
When you are successfully connected to a computer, you can use that  
computer and all the functions and applications associated with it from  
the KVM station. It is a good practice when your tasks on a computer  
are complete to logout from the computer, especially if you are in the  
private mode. To Logout of a KVM station, press and release the left  
control [Ctrl] key, then the “L” key. If the KVM station does not require a  
login, disconnect from the computer when your tasks are complete by  
pressing and releasing the left control [Ctrl] key, then the “Q” key.  
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SERIAL PORT  
Serial port usage (RS232)  
The following procedure for establishing a connection from your  
standalone computer or Notebook computer to the UltraMatrix switch’s  
serial port uses Windows HyperTerminal™. Refer to your users manual  
if a different communication program is being used.  
To access an UltraMatrix serial port, the following items are required:  
A serial cable (RJ12, 6-wire connector and an appropriate adapter  
for the computer's serial port). The serial cable and adapter are  
provided with each switch (Rose part number KIT-ATRX)  
A dedicated computer, Notebook computer with a serial port, or a  
display terminal. Using a display terminal will allow you to  
configure the UltraMatrix switch, however, you will not be able to  
upgrade new versions of firmware. The computer or Notebook  
must not be attached to any UltraMatrix switches in the system  
being upgraded.  
A communications program such as Windows HyperTerminal.  
Connecting the Serial Cable  
Attach the serial cable from the RS232 port #1 on the UltraMatrix  
(bottom right RJ12 connector) to the COM port on your computer. This  
COM port must be the same communication port HyperTerminal or  
your communication software is configured for.  
Setting up Windows HyperTerminal  
(The following instructions are using Windows 95/98; the instructions  
may be different for other operating systems)  
Start the Windows HyperTerminal program. The “New Connection”  
dialog box will display requesting a name for this session. Enter a  
session name like “UM serial option” and click ‘OK”. Next, the  
“Connect To” dialog box will display. Click on the “Connect Using”  
down arrow to display the connect options. Select the Direct Connect  
option for the COM port you are using and click “OK”. The COMx  
properties dialog box will display. Using the drop-down selection  
boxes, select the following values for each setting.  
Bits per second; 9600.  
Data bits; 8  
Parity; None  
Stop bits; 1  
Flow Control; Hardware  
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Click “OK” when all values have been entered. The HyperTerminal  
dialog box will display and information can be exchanged with the  
UltraMatrix switch properly. You can save this setup so the next time its  
needed, you can select the ICON with the name you gave it and these  
settings will already be established.  
Starting a serial communication session  
Verify that “Connected” appears in the bottom left corner of the  
HyperTerminal window. If “Connected” is not present, click on the “Call”  
icon. “Connected” should display in the bottom left corner.  
Power on or cycle power on the UltraMatrix switch and press the  
spacebar when the message, “Hit the spacebar within 5 seconds to get  
serial options menu” appears on your screen. The serial menu will  
appear after the diagnostic check completes. If unrecognizable  
characters appear, the baud rate set on the UltraMatrix switches serial  
port and the baud rate set on your computers COM port are not set to  
the same value. Disconnect from the UltraMatrix by clicking on the  
“Disconnect” ICON. Change the baud rate on your terminal or  
computers communication program from 9600 (set previously) to  
57,600. Re-connect by clicking on the “Call” ICON. Cycle power on the  
UltraMatrix switch, press the space bar, and the serial option menu will  
display and should be legible. The serial menu (Figure 21) enables  
you to perform certain configuration settings and perform flash  
upgrades. Following explains the serial menu options:  
UM - HyperTerminal  
File Edit View Call Transfer Help  
Serial options menu  
1)  
2)  
3)  
4)  
5)  
6)  
7)  
8)  
Change starting computer number … 1  
Change the serial port baud rate … 9600  
Receive new main program or kernel from serial port (this card only)  
Send this unit’s main program to other units  
Send this unit’s kernel to other units  
Reset configuration data to factory defaults (this card only)  
Save changes made in 1 and 2 (this card only)  
Exit (restart the unit)  
Enter choice - - >  
Connected 0:03:00 Auto detect 9600 8-N-1 Scroll  
CAPS NUv Capture Print echo  
Figure 21. Serial menu  
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Serial menu options  
Option 3, 4 and 5 are not available when using a display terminal.  
Option 1. Change Starting Computer (From card #1 only)  
Select this option to change the starting computer number. To change  
the current value press 1; a prompt will display, as shown below. Type  
in the new starting computer number and press [Enter].  
Enter the starting CPU number  
The serial option menu will display again. Select Option 7 to save the  
new starting computer number to flash memory. Cycle power on the  
UltraMatrix switch to distribute the new value to all the other CPU cards  
in this switch.  
Option 2. Change the serial port baud rate  
Select this option to change the baud rate on the serial ports of the  
UltraMatrix switch. The serial ports can be set to either 9600 or 57,600  
(bps). The option menu shows the current serial port setting. To  
change this from current setting press 2. The message below will  
appear.  
Baud rate changed to 9600 (or 57,600)  
Set baud rate of your terminal to 9600 (or 57.600) and press return.  
Make sure the terminal or computers communication program’s baud  
rate matches the new setting.  
You must change or verify that the computer’s baud rate matches the  
UltraMatrix baud rate. If you are using Windows HyperTerminal on  
your computer, first disconnect from the UltraMatrix switch by clicking  
on the HyperTerminal disconnect ICON. Change the baud rate to  
match the UltraMatrix switch’s baud rate, then connect to the  
UltraMatrix switch by clicking on the call ICON. Press [Enter] and the  
serial menu should display in the HyperTerminal window.  
Option 3. Receive new main program or kernel from serial port  
(This card only)  
When new main or kernel programs are available, they can be obtained  
from Rose Electronics or downloaded from our web site at  
UltraMatrix switch is first turned on shows the Kernel and main program  
version that is presently installed.  
You cannot update the flash memory using only a display terminal; you  
must use a standalone computer or Notebook and the new main or  
kernel program saved on that computer.  
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It is recommended that this procedure be done on UltraMatrix #1,  
RS232 port #1. (Lower right RJ12 connector)  
To load a flash upgrade file, type 3 in the Enter choice field of the serial  
options menu. The following message will appear:  
Waiting for file.........................  
Send the program or kernel file from your computer to the UltraMatrix  
using ASCII text file protocol. From HyperTerminal, click on “Transfer”  
and select “Send Text File”. The “Send Text File” dialog box will  
display. Enter the file name of the updated firmware file into the File  
Name box and click “Open”. The file transfer function will start. While  
the file is being sent, periods are sent to indicate the copying progress.  
Once the file has been sent, you will see the message:  
Receive successful  
Flash programming.........................  
Flash programming successful  
After the flash memory is programmed, the serial menu will display.  
Updating the firmware or kernel programs does not change any of the  
custom settings that have been made.  
You may receive one of the following errors during the file transfer  
function: checksum error, record error, or data error. These messages  
are followed by:  
Receive failed  
Try again Y/N  
These error messages may be caused by any of the following items:  
Corrupted firmware upgrade file.  
Loose or defective RS232 cable.  
RS232 protocol not configured correctly.  
Bad transmit or receive levels.  
Hardware problem on transmit or receive side.  
Identify and correct the transmit problem and press “Y” and then [Enter]  
to try again and you can resend the file.  
Press “N” and then [Enter] and the prompt "Hit enter to boot " appears.  
Press the [Enter] key to re-start the UltraMatrix switches diagnostics  
with the firmware unchanged.  
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Option 4. Send this Unit’s Main Program to other Units.  
Option 5. Send this Unit’s Kernel to other Units.  
The main program or kernel program updates (Option 3) only have to  
be done on one port. Make sure power to all UltraMatrix switches is  
“ON” and they are all connected using the appropriate expansion  
cables.  
Press 4 to send the main program to all other units, all other cards.  
Press 5 to send the kernel program to all other cards.  
The following messages will appear using either option 4 or option 5.  
Boards to update - n  
You are about to copy the firmware from this board to all other  
boards in the system.  
Are you sure? Y/N  
Before responding Y, make sure that the “Boards to update” number in  
the message above agrees with the total number of boards in the entire  
system minus 1. If the number does not agree, reply N, turn on the  
inactive UltraMatrix Units, and press 4 or 5 again. When you reply Y,  
the following message appears:  
Sending flash program code to system........................  
When complete, the system returns you to the serial options menu.  
Wait at least 15 seconds before restarting the UltraMatrix after  
choosing option 4 or 5 for the program to propagate to the other cards  
in the system.  
Option 6. Reset to Factory Defaults (This CPU card only)  
NOTE: Before resetting any CPU card to factory defaults, note the  
starting computer number listed on the Serial menu, Option 1. When  
resetting a CPU card to factory defaults, this number will be set to one  
(1) and must be changed back to the original value by using option 1 to  
change the starting computer number and then saved using option 7.  
In an expanded system, there cannot be two different UltraMatrix  
switches in the system with the same starting computer number.  
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Selecting option 6 restores the CPU card to its original factory  
configuration. The following message appears:  
Flash programming . . . . . . . . . . . . . . . . . . . .  
When the factory defaults have been restored, the following message  
is displayed:  
Reset to default successful  
The serial options menu is then displayed, indicating that this CPU  
board has been reset to the factory defaults.  
Option 7. Save Changes  
This option saves the configuration changes made in option 1 and 2  
only to the CPU card where the serial cable is attached. It is  
recommended that all users be logged off from all systems prior to  
saving any configuration changes.  
To save the configuration changes, press 7, and the following message  
appears:  
Flash programming . . . . . . . . . . . . . . . . . . .  
When the flash memory is updated, the following message is  
displayed:  
Configuration saved successfully  
Option 8. Exit (Restart the Unit)  
Selecting option 8 exits the serial option menu. The UltraMatrix switch  
will reinitialize and the diagnostic check will run. After the diagnostic  
check finished, the Unit is ready to use with its new configurations. If  
there are more configurations needed, hit the space bar within 5  
seconds and the serial menu will be brought back up to use.  
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Switching using the serial port  
From any RS232 port on any switch, you can switch any KVM station in  
the system to any computer. Connect a serial cable to the RS232 port  
on any UltraMatrix and to the COM port on the standalone computer.  
Start a communication program like HyperTerminal and connect to the  
UltraMatrix by clicking on the “Call” ICON.  
The input format to switch a KVM station to a computer is KnnnCxxxxS  
[Enter] where nnn is the KVM number of the card desired (1 – 255) and  
xxxx is the computer number to switch to (1 – 1000). For example, you  
want to switch the KVM station on CPU card #4 to computer #50; the  
command would be K4C50S [Enter]. The KVM station connected on  
CPU card #4 would be switched to computer #50. The response on the  
screen would be K4C50Rx, where x is one of the following status  
values  
.
1 = View  
2 = Share  
3 = Control  
4 = Private  
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SERIAL DEVICE SUPPORT  
Serial device support  
The serial feature is available on the multi-platform models only with an  
OSD (on-screen-display) chips revision of O5.2 or greater, firmware  
program MXP21C or greater and kernel MXK20 or greater. If the  
firmware, kernel, or chips are not the correct revision, they must be  
updated. The chips can be upgraded by purchasing an upgrade kit,  
part number ICK-O51 (includes chips ICE-89C51/O51 and ICE-  
1441/A21. All CPU cards in a unit must be upgraded. The firmware  
(technical support section).  
The serial feature allows you to connect a KVM station to a serial  
device such as the serial port on a Unix or Sun computer, a  
communication device, or any device with a serial port. The serial  
device is connected to the DB25F CPU port on the UltraMatrix with a  
serial cable (See Appendix C for serial cable part numbers). Any CPU  
port can be configured to be a serial port. When you switch to that port,  
you are connected to the serial device and can access it as you  
normally would.  
To configure a CPU port for a serial application, call up the main menu  
([Ctrl] – F12), and then select computer and press [Enter]. From the  
configure computer menu, use the up/down arrow keys to select the  
desired computer to configure for serial, then use the left arrow key and  
select the keyboard field for the selected computer and press [Enter].  
A selection box will display listing the supported choices. Use the  
up/down arrow keys and select the serial baud rate to configure the  
CPU port for and press [Enter]. Save the changes to flash memory.  
Once saved, that CPU port is configured for serial support.  
(See Figure 22)  
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Configure Computer  
Computer name Keyboard Mouse  
1
2
3
4
5
6
7
8
9
Computer  
Computer  
Computer  
Computer  
Computer  
Computer  
Computer  
Computer  
Computer  
1
2
3
4
5
6
7
8
9
PC2  
PS/2  
Serial 9600,N,8,1  
PC2  
PC2  
PC2  
PC2  
PC2  
PC2  
PC2  
PC2  
PC2  
PC2  
PC2  
PC2  
PC2  
PC2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
PS/2  
10 Computer 10  
11 Computer 11  
12 Computer 12  
13 Computer 13  
14 Computer 14  
15 Computer 15  
16 Computer 16  
Use page up and page down keys to configure more computers,  
Type of computer, for PCs this is the computer’s keyboard mode  
Figure 22. Serial support  
Computer 2 is configured for serial support at 9600 baud.  
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SERVICE  
Service Information  
Maintenance and Repair  
This Unit does not contain any internal user-serviceable parts. In the  
event a Unit needs repair or maintenance, you must first obtain a  
Return Authorization (RA) number from Rose Electronics or an  
authorized repair center. This Return Authorization number must  
appear on the outside of the shipping container. See Limited Warranty  
for more information.  
When returning a Unit, it should be double-packed in the original  
container or equivalent, insured and shipped to:  
Rose Electronics  
Attn: RA__________  
10707 Stancliff Road  
Houston, Texas 77099 USA  
Technical Support  
If you are experiencing problems, or need assistance in setting up,  
configuring or operating your switch, consult the appropriate sections of  
this manual. If, however, you require additional information or  
assistance, please contact the Rose Electronics Technical Support  
Department at:  
Phone: (281) 933-7673  
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA),  
Monday through Friday.  
Please report any malfunctions in the operation of this Unit or any  
discrepancies in this manual to the Rose Electronics Technical Support  
Department.  
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SAFETY  
Safety  
This UltraMatrix switch has been tested for conformance to safety  
regulations and requirements, and has been certified for international  
use. Like all electronic equipment, the UltraMatrix switch should be  
used with care. To protect yourself from possible injury and to  
minimize the risk of damage to this Unit, read and follow these safety  
instructions.  
Follow all instructions and warnings marked on this Unit.  
Except where explained in this manual, do not attempt to service  
this Unit yourself.  
Do not use this Unit near water.  
Assure that the placement of this Unit is on a stable surface or rack  
mounted.  
Provide proper ventilation and air circulation.  
Keep power cord and connection cables clear of obstructions that  
might cause damage to them.  
Use only power cords, power transformer and connection cables  
designed for this Unit.  
External equipment connected to the unit must be listed or  
evaluated per the requirements of SELV Circuits.  
Use only a grounded (three-wire) electrical outlet.  
Keep objects that might damage this Unit and liquids that may spill,  
clear from this Unit. Liquids and foreign objects might come in  
contact with voltage points that could create a risk of fire or  
electrical shock.  
Operate this Unit only when the cover is in place.  
Do not use liquid or aerosol cleaners to clean this Unit. Always  
unplug this Unit from its electrical outlet before cleaning.  
Unplug this Unit from the electrical outlet and refer servicing to a  
qualified service center if any of the following conditions occur:  
ƒ
ƒ
ƒ
The power cord or connection cables is damaged or frayed.  
The Unit has been exposed to any liquids.  
The Unit does not operate normally when all operating  
instructions have been followed.  
ƒ
ƒ
The Unit has been dropped or the case has been damaged.  
The Unit exhibits a distinct change in performance, indicating a  
need for service.  
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Safety and EMC Regulatory Statements  
Safety Information  
Documentation reference symbol. If the product is  
marked with this symbol, refer to the product  
documentation to get more information about the  
product.  
WARNING  
CAUTION  
A WARNING in the manual denotes a hazard that can  
cause injury or death.  
A CAUTION in the manual denotes a hazard that  
can damage equipment.  
Do not proceed beyond a WARNING or CAUTION notice until you  
have understood the hazardous conditions and have taken appropriate  
steps.  
Grounding  
These are Safety Class I products and have protective earthing  
terminals. There must be an un-interruptible safety earth ground from  
the main power source to the product’s input wiring terminals, power  
cord, or supplied power cord set. Whenever it is likely that the  
protection has been impaired, disconnect the power cord until the  
ground has been restored.  
Servicing  
There are no user-serviceable parts inside these products. Only  
service-trained personnel must perform any servicing, maintenance, or  
repair.  
The user may adjust only items mentioned in this manual.  
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Safety and EMC Regulatory Statements  
Informations concernant la sécurité  
Symbole de référence à la documentation. Si le produit  
est marqué de ce symbole, reportez-vous à la  
documentation du produit afin d’obtenir des  
informations plus détaillées.  
WARNING  
CAUTION  
Dans la documentation, un WARNING indique un  
danger susceptible  
d’entraîner des dommages corporels ou la mort.  
Un texte de mise en garde intitulé indique un danger  
suscep-tible de causer des dommages à ‘équipement.  
Ne continuez pas au-delà d’une rubrique WARNING ou CAUTION  
avant d’avoir bien compris les conditions présentant un danger et pris  
les mesures appropriées.  
Cet appareil est un produit de classe I et possède une borne de mise à  
la terre. La source d’alimentation principale doit être munie d’une prise  
de terre de sécurité installée aux bornes du câblage d’entrée, sur le  
cordon d’alimentation ou le cordon de raccordementfourni avec le  
produit. Lorsque cette protection semble avoir été endommagée,  
débrancher le cordon d’alimentation jusqu’à ce que la mise à la terre ait  
été réparée.  
Aucune pièce contenue à l’intérieur de ce produit ne peut être réparée  
par l’utilisateur.  
Tout dépannage, réglage, entretien ou réparation devra être confié  
exclusivement à unpersonnel qualifié.  
61  
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TROUBLESHOOTING  
Troubleshooting  
Computer does not boot, keyboard or mouse error received  
CPU cable is loose. Re-seat cable and hit F1 to continue or reboot  
computer.  
Wrong cable plugged in. Keyboard and mouse cables reversed.  
CPU cable is defective. Try using CPU cable from another  
computer. If problem goes away, cable is defective.  
Port on UltraMatrix is defective. Try using another port on the  
UltraMatrix. If problem goes away, port is defective.  
Port on computer is defective. Try plugging in keyboard or mouse  
directly. If problem remains, computer port is defective. If computer  
power status LED not lit, fuse on motherboard may be blown.  
Mouse driver does not load  
If PS/2 type mouse, computer must be attached to the UltraMatrix  
or mouse at boot-up time in order for mouse to be recognized by  
the computer. Reboot computer with the UltraMatrix powered on  
and a CPU cable attached.  
Incompatible or old mouse driver being used. Update mouse driver.  
Can't switch computer port from keyboard  
Power to the UltraMatrix was removed for less than three seconds  
possibly causing keyboard to lock up. Detach and reattach  
keyboard.  
The mode of the keyboard does not match that of the computer.  
Issue the mode command, usually 1 for IBM PS/2s, and 2 for all  
others. The default setting of the UltraMatrix is mode 2. Sometimes  
an incorrect mode will confuse the computer or keyboard. This  
requires re-booting the computer or resetting the keyboard by  
unplugging and plugging it back in.  
If trying to reach a remote port, that port is busy. Try again later.  
If trying to reach a remote port, the expansion cable is detached or  
the remote Unit is powered off.  
Keyboard port or computer port cable detached.  
Wrong or missing characters from those typed  
The keyboard mode is incorrect; configure computer port for  
correct keyboard mode.  
Can't access all functions of mouse  
If Microsoft BallPoint mouse, get latest Microsoft mouse driver.  
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Mouse does not move  
The UltraMatrix turned off after or not attached when computer  
booted or application began using mouse. Exit and re-enter  
application using mouse or issue reset command.  
PS/2 mouse was not attached when the UltraMatrix powered up or  
has been detached and reattached. Issue the reset command.  
PS/2 mouse gets out of sync  
Reset the mouse by pressing and releasing the left Control Key,  
and then the R key.  
Cabling was disturbed during mouse movement. Issue the null  
command once or twice to re-sync the mouse. Get a later mouse  
driver that does not exhibit this problem.  
Video fuzzy  
Cable too long or wrong type. Verify that resolution and distance  
match Appendix I – Video Quality Chart Upgrade cable if  
necessary.  
Video not synchronized or wrong color  
Cable is loose. Re-seat cable.  
Wrong computer (CPU) cable used. If you have a 9515, 9517,  
9518, XGA mono or similar monitor you must use special cables or  
adapters.  
Cable is defective. Try using cable from another computer (CPU). If  
problem goes away, cable is defective.  
Port on the UltraMatrix is defective. Try using another port on the  
UltraMatrix. If problem goes away, port is defective.  
Lower resolution video OK, but can't enter high resolution mode  
Wrong CPU cable used. If you have a XGA, XGA-2, or other high-  
resolution video adapter, you should probably be using the CAB-  
CX (or C1) cable to attach your computer and KVM station.  
Driver has not been setup. Windows, OS/2, or other driver has not  
been configured for this resolution. Configure the driver.  
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APPENDICES  
Appendix A. Initial factory default settings  
Function Setting  
Default value  
System  
Password  
None  
1
Starting Computer Number  
Maximum Computer  
64  
PC keyboard rate (chars/sec) 20  
PC keyboard delay  
Sun keyboard language  
Menu Color Scheme  
Screen saver  
Fast  
US  
Night sky  
Weaving  
Screen saver time (seconds) 1200 seconds  
Background color  
Text color  
Cyan  
Black  
Fadeout  
5 seconds  
Computer Computer name  
Keyboard  
Computer x  
PC (mode 2)  
PS/2  
Mouse  
KVM  
Name  
KVM Station x (x = 1 – 4)  
640x480@60Hz  
0
Resolution  
Start  
User  
N/A (from user menu)  
User x (x = 1 – 80)  
None  
User  
User name  
Password  
Profile  
N/A (from profile menu)  
Profil x (x = 1 – 80)  
N/A (from group menu)  
Share  
Profile  
Name  
Access  
Mode  
Share  
2 seconds  
Scan  
5 seconds  
Logout  
Name  
240 minutes  
Group x (x = 1 – 80)  
All computers to all groups  
US  
Group  
Assignment  
Language (Type)  
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Appendix B. General specifications  
Specification  
4/8  
UM-2xE  
(4/8/16 CPU Ports)  
UM-4xE  
(4/8/16 CPU Ports)  
16.7 x 4.85 x 1.75 in.  
42.4 x 12.3 x 4.4 cm.  
16.7 x 4.85 x 3.50 in.  
42.4 x 12.3 x 8.9 cm.  
port  
Dimen-  
sions  
16  
16.7 x 4.35 x 3.50 in.  
42.4 x 12.3 x 8.9 cm  
16.7 x 4.35 x 3.50 in.  
42.4 x 12.3 x 8.9 cm  
port  
Weight  
Power  
4lb. / 1.8 kg.  
8lb. / 3.6 kg.  
110 – 240 VAC / 60 watts 110 – 240 VAC / 60 watts  
Connectors  
Power: IEC 320  
CPU/KVM: DB25F  
Expansion: DB15M/F  
RS232: RJ12  
Power: IEC 320  
CPU/KVM: DB25F  
Expansion: DB15M/F  
RS232: RJ12  
Video bandwidth 1x4 / 1x8 / 2x8: 250 KHz.  
1x16 / 2x16: 100 KHz.  
1x4 / 1x8 / 2x8: 250 KHz.  
1x16 / 2x16: 100 KHz.  
Video sync  
Accepts HV, composite,  
and sync-on-green  
Accepts HV, composite,  
and sync-on-green  
Chassis  
Electro galvanized steel,  
black powder coated  
Electro galvanized steel,  
black powder coated  
Controls  
Lighted power On/Off  
switch  
Lighted power On/Off  
switch  
Indicators  
LEDs: Power  
LEDs: Power  
4 – 16 select  
4 – 16 select  
4 – 16 CPU Power  
4 – 16 CPU Power  
Environmental  
Approvals  
0 – 45°C, 5% – 80% RH  
0 – 45°C, 5% – 80% RH  
UL, cUL, TUV, CE, GS  
UL, cUL, TUV, CE, GS  
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Appendix C. Parts and cables  
KVM Cables  
Part number  
Description  
CAB–CX0606Mnnn  
CAB–WX0606Mnnn  
CAB–CXV0800Mnnn  
CAB–SBX0800Mnnn  
CAB–C1V0400Mnnn  
CAB–AV0400Mnnn  
Coax – VGA/PS2 Kbd/Mouse  
Standard – VGA/PS2 Kbd/Mouse  
Coax – Sun Video/kbd-mouse / HD15/MD8  
Coax – Sun Video/kbd-mouse / 13W3/MD8  
VGA HD15 MAC ADB KM  
Standard – Apple Video/Kbd/Mouse  
CAB–CXAV0400Mnnn Coax – Apple video/Kbd/Mouse  
CPU Cables  
CAB–CX0606Cnnn  
CAB–WX0606Cnnn  
Coax – VGA/PS2 Kbd/Mouse  
Standard – VGA/PS2 Kbd/Mouse  
CAB–CX0606Cnnn/AT Coax – VGA/AT Kbd/Serial mouse  
CAB–WX0606Cnnn/AT Standard – VGA/AT Kbd/Serial mouse  
CAB–CXV800Cnnn  
CAB–SCX0800Cnnn  
CAB–C1V0400Cnnn*  
Coax – Sun Video/kbd-mouse / HD15/MD8  
Coax – Sun Video/kbd-mouse / 13W3/MD8  
Coax – VGA HD15/MAC ADB Kbd/mouse  
CAB–CXAV0400Cnnn* Coax – Apple video(DB15)/ADB Kbd/mouse  
CAB–AV0400Cnnn* Standard – Apple video/Kbd/mouse  
CAB–USDTD25FCnnn Serial to DTE equipment w/DB25F  
CAB–USDTD9FCnnn  
CAB–USDCD9MCnnn  
Serial to DTE equipment w/DB9F  
Serial to DTE equipment w/DB9M  
CAB–USDCD25MCnnn Serial to DTE equipment w/DB25M  
CAB–USSNMD8MCnnn Serial to Sun serial port w/MD8M  
ACC-CIRX/45  
RJ45F to DB25 CPU Port / Cisco switch  
Coax-VGA HD15/USB keyboard & mouse  
Bus expansion cable (Molded version)  
Bus expansion cable  
CAB-CXUSBCnnn  
CAB–CXUMXnnn  
CAB–UMXnnn  
CNV–MACPS  
Translator-Mac ADB to PS/2 KM  
Rack Mount Kits  
RM–UB19 / 23 / 24  
RM–UC19 / 23 / 24  
nnn = length in feet  
19 / 23 / 24 in. – (1 rack unit switches)  
19 / 23 / 24 in. – (2 rack unit switches)  
* Requires Rose translator – CNV-MACPS  
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Appendix D. Status Connect / Failure Reason Summary  
Reason  
Can’t Find  
Computer  
Description  
Action  
Unable to communicate  
to the computer that’s  
being connected to.  
Change invalid starting  
computer number,  
incorrect expansion  
cable placement or  
power up expansion  
Unit.  
Computer is  
Private  
Another user is  
connected in private  
mode.  
Wait for the private  
user to disconnect and  
retry the connect  
request.  
No Response  
Communications error.  
Cycle power to the  
UltraMatrix switch  
where the CPU is  
attached.  
Not in Access  
Group  
A user profile specifies a Connect to another  
group without access to  
this computer.  
computer, use another  
group, or include the  
computer in the user’s  
group.  
Out of Range  
Attempt to connect to a  
Connect to a computer  
computer with a number with a lower number  
greater than the  
maximum computer  
parameter.  
than the maximum or  
reconfigure all Units  
with a higher maximum  
computer number.  
Queue Full  
The Maximum number of Wait until a user  
KVM stations is already  
connected to the CPU  
disconnects from the  
CPU  
Unknown  
Computer  
Attempt to connect to a  
computer number greater another computer  
Change request to  
than the Maximum  
computer number  
number.  
Unknown Reason Internal error occurred  
during  
Cycle power on all  
Units affected.  
connect/disconnect.  
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Appendix E. Disconnect Status Reasons  
Reason  
Description  
Disconnect  
Action  
No Response  
Cycle power on the Unit  
communication error. where the CPU being  
connected is attached.  
Private Mode Cancel User disconnected  
from computer  
Wait for the private  
mode user to  
because another user disconnect and  
has connected in  
Private Mode.  
reconnect to the  
computer.  
Timed Out  
Keyboard or mouse  
has not been used for  
the period specified in  
the logout  
Re-connect to the CPU.  
configuration  
parameter.  
Unknown Computer Internal error  
occurred during  
Cycle power on one or  
more Units  
disconnect process.  
Unknown Reason  
User Request  
Internal error  
occurred during  
disconnect process.  
Cycle power on one or  
more Units.  
A logout [CTRL]-L or None  
disconnect [CTRL]-Q  
command  
disconnected a user.  
Video Path Cancel  
A KVM station on  
Wait for the other user  
another Unit and the to complete or connect  
same slot number is to the computer in  
using this station’s  
video path. The  
computer disconnects  
to avoid multiple  
video signals on the  
path.  
private mode.  
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Appendix F. KVM placement / conflicts  
In an expanded system with multiple UltraMatrix switches, no user  
conflicts will occur provided the KVM stations are on different KVM  
ports. That is one KVM station on KVM port #1, and one on KVM port  
#2 for the 2xE model; one on KVM port #3 and one on KVM port #4 for  
the 4xE model.  
It is possible, in an expanded system with multiple UltraMatrix switches,  
to connect additional KVM stations to the system. This allows more  
than 2 or 4 users access to the computers.  
When doing this, all users on the same KVM port must share the same  
video path from switch to switch. (KVM port #1 on UltraMatrix #1 and  
KVM port #1 on UltraMatrix #3) As long as all KVM # 1 users only  
connect to the computers that are attached to their local UltraMatrix,  
they can operate with no conflicts. If a user on KVM #1 connects to a  
computer on a different UltraMatrix switch, the KVM #1 user on that  
Ultramatrix will be disconnected and the error message  
“Video path canceled” will appear.  
KVM's 2, 3, and 4 do not have the option of more than one concurrent  
user as does KVM 1. If a second KVM 2, 3, or 4 tries to access the  
system all other KVM's of the same number will be disconnected. If  
they try to re-connect, they will simply cause the other KVM user to be  
disconnected.  
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Appendix G. Password jumper  
If the configuration password is ever forgotten, the UltraMatrix switch  
has a special “Password” reset jumper on the CPU card. This jumper  
is labeled JP31 on all models. To use this jumper to bypass the  
password, perform the following:  
1. Turn off the UltraMatrix switch and remove the top cover.  
2. Install a jumper on JP31 to short the two terminals.  
The login requirement will be bypassed and you will be granted  
access. This does not delete the password, only bypasses the  
function.  
3. Power on the UltraMatrix with the jumper in place.  
4. Call up the main menu; select “System” and press [Enter].  
5. Select “Configure password” from the configure system menu and  
press [Enter].  
6. Enter a new configuration password and press [Enter].  
7. Save the new configuration password from the “Main Menu”.  
8. With the new password saved, turn off the UltraMatrix switch.  
9. Remove the jumper on JP31.  
10. Re-install the top cover.  
11. Turn the UltraMatrix on. The UltraMatrix switch will boot up and the  
new password will be effective.  
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Appendix H. Diagnostic check / error messages  
The power on diagnostic screen that appears when the UltraMatrix  
switch is first turned on, checks the switch and provides the information  
shown on the screen.  
Welcome to UltraMatrix  
Power on diagnostics  
Kernel version  
Overlay version  
Kernel program  
Static ram  
Hardware type  
Configuration  
Board number  
KX20  
051R  
Good  
Good  
MP2X8E  
Good  
1
Communication ID  
Communication  
Local CPU ports  
1
Good  
8
Program version MX21C  
Main program Good  
PC keyboard detected  
PS2 mouse detected  
Diagnostic  
Description  
Kernel version  
Overlay version  
Indicates the version ID of the kernel program.  
Indicates the version ID of the firmware of the  
on-screen display board.  
Kernel program  
Reports the checksum calculation results of the  
kernel program. Any results other than GOOD  
terminates the diagnostic sequence, indicating a  
hardware failure.  
Static ram  
Reports the results of the static memory check.  
Any results other than GOOD terminates the  
diagnostic sequence, indicating a hardware  
failure.  
Hardware type  
Reports the UltraMatrix hardware type (PC or  
Multi-platform)  
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Configuration  
Board number  
Reports the results of checksum calculations of  
configuration memory. Any results other than  
GOOD terminates the diagnostic sequence,  
indicating a hardware failure.  
Indicates Unit slot number (1-4) of the KVM or  
serial port where the diagnostics are reported.  
Communication ID Indicates network board number (1-256) of the  
KVM or serial port where the diagnostics are  
reported.  
Communication  
Reports results of communications test among  
all the boards in the network.  
Local CPU ports  
Reports the number of CPU ports detected in  
this Unit.  
Program version  
Main program  
Reports revision ID of the main program.  
Reports results of checksum calculation of main  
program memory. Any results other than GOOD  
terminates the diagnostic sequence, indicating a  
hardware failure.  
PC Keyboard  
detected  
Displays the keyboard type detected at the KVM  
station where the diagnostics are reported.  
PS2 mouse  
detected  
Displays the mouse type detected at the KVM  
station where the diagnostics are reported.  
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Kernel halt error messages  
Message  
Description  
BAD Address = nn Kernel memory is corrupt, hardware failure.  
Resetting to factory A memory error is detected during a read  
defaults  
from configuration memory. This also  
indicates a hardware failure, but the system  
may continue to initialize successfully. The  
configuration from another Unit should be  
saved to this Unit as soon as possible.  
Unit Halted  
A major error has forced the kernel to stop  
processing. The UltraMatrix waits to receive a  
kernel or main firmware file from the bottom  
board’s serial port using the serial  
parameters: 9600, N, 8, 1. Connect the serial  
cable supplied with the UltraMatrix as  
described in the Serial Port section, start a  
terminal emulator and transfer the file using  
an ASCII file transfer protocol.  
Kernel is bad, load The UltraMatrix waits to receive a kernel or  
new kernel through main firmware file from the bottom board’s  
serial port.  
serial port using the serial parameters: 9600,  
N, 8, 1. Connect the serial cable supplied  
with the UltraMatrix as described in the Serial  
Port Section, start a terminal emulator and  
transfer the file using an ASCII file transfer  
protocol.  
Checksum error  
The kernel writes this message at power up  
when a memory error is detected during a  
read from program memory.  
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Appendix I. Video distance table  
The limitation on driving distance is usually due to the quality of the  
video. The table below shows the distances, resolution and quality of  
video that can be expected. Letters shows the cable type, and a  
number that refers to the quality of the video, as described below.  
Rose Electronics does not recommend systems where the video quality  
is 1 or 2. There are further capabilities, not listed here, that will send  
the higher resolution video longer distances. Please contact Rose  
Electronics technical support for more details.  
Resolution  
@ 75Hz  
Video distance capability  
5’ 10’ 20’ 35’ 50’ 75’ 100’ 150’ 200’  
W4 W4 W3  
Z4  
C4  
Z4  
C4  
Z4  
C4  
Z3  
C4  
640x480  
C4  
C4  
C4  
C3  
C3  
C4  
C4  
C4  
C3  
C2  
C4  
C4  
C3  
C2  
C2  
C3  
C3  
C3  
C2  
C2  
C3  
C3  
C2  
C2  
C1  
W4 W4 W3  
Z4  
C4  
Z4  
C4  
Z4  
C4  
Z3  
C4  
800X600  
W3 W3 W3  
Z4  
C4  
Z4  
C4  
Z4  
C4  
Z3  
C4  
1024x768  
1280x1024  
1600x1200  
W2 W2  
Z4  
C4  
Z3  
C4  
Z3  
C4  
Z3  
C3  
Z3  
C4  
Z3  
C3  
Z2  
C3  
C3  
W
Z
C
Wire cabling  
Micro coax cabling  
Mini coax cabling  
4 Perfect or near perfect unable to easily detect defects in screen.  
3 Very acceptable; images clear; small reflections around lettering  
depending upon color; if you examine the screen closely you will  
find defects.  
2 Acceptable; slightly fuzzy images; readable text, acceptable for  
casual use, prolonged viewing will cause eye fatigue.  
1 Unusable; images smeared; text not easily readable  
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Appendix J. Rack mount  
The optional rack mount kit includes the following items:  
Two black anodized mounting brackets.  
Four 6 - 32 x 3/8” flat head mounting screws.  
To rack mount your Ultramatrix switch, attach the two rack mounting  
brackets to your Unit with the short flange against the Unit using the  
four screws provided. Secure the mounting brackets to the rack using  
the appropriate size bolts, nuts and lock washers. Using hardware  
other than that provided could cause damage to the electronics and/or  
result in loss of mounting integrity. Do not over tighten the screws used  
to mount the Unit to the mounting brackets.  
The following general guidelines should be observed when installing  
your Unit into a rack.  
a). The Ultramatrix is designed to work in an ambient temperature of  
0ο C to 45ο C (32ο F – 113ο F).  
b). Do not block power supply vents or otherwise restrict airflow when  
rack-mounting this Unit.  
c). Mechanical loading of the rack should be considered to prevent  
instability and possible tipping over.  
d). Tighten all connectors securely and provide adequate strain relief  
for all cables.  
e). Provide a grounded power source to all Units. Pay special  
attention to overall branch circuit load ratings before connecting  
equipment to this source. Overloaded circuits are potential fire  
hazards and can cause equipment failures or poor performance.  
Appendix K. Rack mount illustration  
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10707 Stancliff Road  
Houston, Texas 77099  
Phone: (281) 933-7673  
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