Riccar Vacuum Cleaner R20E User Guide

R20E & R20ENT  
O w n e r ’ s M a n u a l  
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Contents  
Getting Started  
Important Safety Instructions ............................................................................  
Polarization Instructions .....................................................................................  
State of California Proposition 65 Warnings .....................................................  
Description of the Vacuum ...............................................................................  
Assembling the Vacuum ..................................................................................  
2
3
3
4
6
Operation  
Unwinding the Power Cord ...............................................................................  
Turning the Vacuum On/Off .............................................................................  
Vacuuming Under Furniture ...............................................................................  
Carrying the Vacuum ........................................................................................  
Carpet Height Adjustment ................................................................................  
7
7
8
9
9
Attachment Cleaning  
Wand Cleaning ................................................................................................ 10  
Cleaning Tools .................................................................................................. 11  
Adjusting The Suction Power ............................................................................ 12  
Optional Cleaning Tools .................................................................................... 13  
Connecting Attachment Hose ........................................................................... 14  
Maintenance and Care  
Replacing the Vacuum Bag .............................................................................. 15  
When to Change the Filters .............................................................................. 16  
Replacing the Post Filter ................................................................................... 16  
Replacing the Secondary Filter ......................................................................... 17  
Removing and Reinstalling the Bottom Plate ..................................................... 18  
Replacing the Agitator Belt .............................................................................. 19  
Edge Cleaning ................................................................................................ 20  
Annual Checkup Reminder ............................................................................... 20  
Problem Solving Guide  
Unclogging the Nozzle and Hose ...................................................................... 21  
Thermal Motor Protection ................................................................................. 22  
Troubleshooting ................................................................................................ 23  
How to Contact Your Authorized Retailer .......................................................... 23  
Visit Riccar Online ............................................................................................ 23  
Warranty ................................................................................................................. 24  
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1
IMPoRtAnt sAFetY InstRUCtIons  
When using an electrical appliance, basic precautions should always be followed,  
including the following:  
READ ALL INSTRUCTIONS BEFORE  
USING THIS APPLIANCE  
The manufacturer cannot accept responsibility for damage  
IMPoRtAnt:  
caused when the appliance is not used according to the  
instructions or for uses other than those for which it  
was intended.  
To reduce the risk of fire, electric shock or injury:  
• Do not leave appliance when plugged in.  
Unplug from outlet when not in use and  
before servicing.  
• Do not handle plug or appliance with  
wet hands.  
• Do not put any object into openings. Do  
not use with any opening blocked; keep  
free of dust, lint, hair and anything that  
may reduce air flow.  
• WARNING: ELECTRIC SHOCK COULD  
OCCUR IF USED OUTDOORS OR ON  
WET SURFACES.  
• Do not allow to be used as a toy. Close  
attention is necessary when used by or  
near children.  
• Keep hair, loose clothing, fingers and all  
parts of body away from openings and  
moving parts.  
• Use only as described in this manual.  
Use only manufacturer’s recommended  
attachments.  
• Do not pick up anything that is burning or  
smoking, such as cigarettes, matches or  
hot ashes.  
• Do not use with damaged cord or plug. If  
appliance is not working as it should, has  
been dropped, damaged, left outdoors,  
or dropped into water, return it to your  
Authorized Retailer for service.  
• Do not use without vacuum bag and/or  
filters in place.  
• Turn off all controls before unplugging.  
• Use extra care when cleaning on stairs.  
• Do not pull or carry by cord, use cord as  
a handle, close a door on the cord, or pull • Do not use to pick up flammable or  
cord around sharp edges or corners. Do  
not run appliance over cord. Keep cord  
away from heated surfaces.  
combustible liquids, such as gasoline, or  
use in areas where they may be present.  
• Do not attempt to service the unit while  
• Do not unplug by pulling on cord. To  
appliance is plugged in.  
unplug, grasp the plug, not the cord.  
sAVe tHese InstRUCtIons.  
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2
PolARIzAtIon InstRUCtIons  
POWER CORD, 2-WIRE POLARIZED CORD  
To reduce the risk of electric shock, this product is equipped with a polarized alternating  
current line plug (a plug having one blade wider than the other). This plug will fit into the  
power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into  
the outlet, try reversing the plug. If the plug should still fail to fit, contact a qualified electrician  
to replace the obsolete outlet. Do not defeat the safety purpose of the polarized plug.  
State of California Proposition 65 Warnings:  
WARNING: This product contains one or more chemicals known to the State of California to  
cause cancer.  
WARNING: This product contains one or more chemicals known to the State of California to  
cause birth defects or other reproductive harm.  
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3
DesCRIPtIon oF tHe VACUUM  
1
13  
6
14  
2
7
3
8
9
10  
4
12  
5
11  
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4
DesCRIPtIon oF tHe VACUUM  
1
2
Ergonomic Handle  
Carrying Handle  
3
Bag Compartment Cover (to Replace Vacuum Bag)  
Vacuum Nozzle  
4
5
Furniture Guard  
6
Power Cord  
7
Main On/Off Power Switch  
Suction Control Dial  
8
9
Combination Dusting/Upholstery Brush (Model R20E)  
Crevice Tool (Model R20E)  
Handle Release Pedal  
10  
11  
12  
13  
14  
Thermal Motor Protection Reset Button  
Quick Release Upper Cord Hook  
Ready Reach™ Tools (Model R20E)  
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5
AsseMblIng tHe VACUUM  
Attaching The Handle To The Vacuum  
The vacuum cleaner and the handle are  
packed separately.  
• After first removing the handle screw,  
position the handle behind the vacuum  
cleaner and level with the top of the unit.  
Hold the power cord down and away  
from the vacuum while the handle is being  
attached.  
• On the bottom of the handle are two  
T-shaped” rails that slide forward onto  
two guides located on the top of the  
vacuum cleaner. Line up the handle so  
that the “T” rails will slide into the guides  
and push the handle forward (Fig. 1).  
Fig. 1  
Fig. 2  
Fig. 3  
• Insert the handle screw and tighten  
securely (Fig. 2).  
Turn the upper cord storage hook to  
the upright position and wind the power  
cord around the cord storage hooks  
when storing the vacuum cleaner (Fig. 3).  
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6
oPeRAtIon  
Unwinding the Power Cord  
• The upper cord hook rotates to allow for  
quick access to the power cord.  
Turning the Vacuum On/Off  
To start the vacuum cleaner, flip the  
“on/off” switch located on the side of  
the bag compartment to the “on” position  
as indicated on the switch.  
To stop the vacuum cleaner, flip the  
“on/off” switch to the “off” position  
as indicated on the switch.  
Turn the vacuum cleaner off before  
unplugging from the electrical outlet.  
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7
oPeRAtIon  
Vacuuming Under Furniture  
Your Riccar Vibrance will lie flat on the floor  
for effective cleaning under beds  
and tables (Fig. 1).  
• Press the foot pedal release once for  
normal vacuum cleaning (Fig. 2).  
• Press the foot pedal release a second  
time to enable the vacuum to lay flat  
on the floor (Fig. 3).  
Fig. 1  
Fig. 2  
Fig. 3  
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8
oPeRAtIon  
Carrying the Vacuum  
To safely transport your vacuum, especially  
when carrying the vacuum up and down  
stairs, use the carrying handle.  
Carpet Height Adjustment  
Your Riccar upright vacuum cleaner is designed  
with an automatic self-adjusting rug nozzle. No  
manual adjustments are required. The height  
of the rug nozzle is instantly and automatically  
adjusted to carpet pile height. This self-  
adjusting feature allows the rug nozzle to float  
evenly over all carpet pile surfaces.  
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9
AttACHMent CleAnIng  
Wand Cleaning  
Model: R20E  
With the on-board cleaning tools and vacuum  
wand, your Riccar Vibrance becomes a  
comprehensive cleaning system. The model  
equipped with on-board tools includes an  
upholstery tool, dusting brush, crevice tool,  
extension wand and stretch hose.  
• Remove the telescopic wand from the body  
of the vacuum. Unlock the wand collar  
(located on end of wand), extend  
the wand and re-lock the wand collar.  
NOTE: The wand collar locking rotation is  
marked with arrows on the wand. The wand  
collar lock and unlock functions require only a  
1/2 turn of the collar.  
NOTE: You can connect any of the cleaning  
tools to the end of the extension wand(s) and  
twist for a secure fit. To remove the cleaning  
tool from the extension wand(s), simply twist  
and pull apart.  
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10  
AttACHMent CleAnIng  
Ready Reach™ Cleaning tools  
Model: R20E  
Your vacuum is equipped with a dusting  
brush, upholstery brush and crevice tool.  
Other tools are available at your Authorized  
Riccar Retailer.  
• Remove the cleaning wand from  
the vacuum.  
• Insert any of the tools onto the end  
of the wand.  
Dusting Brush:  
Wand with Dusting Brush  
Ideal for table tops, shelves, blinds or  
hard surface floors.  
Upholstery Tool:  
Ideal for soft surfaces like chairs and couches.  
Remove the dusting brush clip for upholstery  
cleaning.  
Crevice Tool:  
Ideal for tight places like between seat  
cushions or corners.  
Dusting/Upholstery Tool  
Crevice Tool  
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11  
AttACHMent CleAnIng  
Adjusting the Suction Power for  
Tool Cleaning  
On the back of the vacuum, locate the  
suction control dial and turn it to the desired  
position. This reduces the suction power  
coming through the hose. Close the suction  
control dial when finished to restore full  
suction power.  
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12  
AttACHMent CleAnIng  
Optional Cleaning Tools  
All Riccar Vibrance vacuum cleaners offer an  
attachment port that enables you to insert  
optional cleaning tools (available through your  
Riccar Retailer). Should you have carpeted stairs,  
for example, it is highly recommended to use one  
of the two kits pictured, since each offers either  
a 12- or 15-foot hose for safe stair cleaning.  
These kits are effective overall cleaning tools to  
address some of the hard to reach areas of your  
home or car. Talk to your Riccar Retailer to see  
which tools might be beneficial for your home.  
Deluxe Attachment Set (RDK12)  
1. 12-foot hose  
2. Curved wand  
3. Extension wand (2 pieces)  
4. Dusting brush  
5. Crevice tool  
6. Upholstery tool  
7. Upholstery brush insert  
8. Deluxe floor brush  
Deluxe Attachment Set (RDK15)  
1. 15-foot hose  
2. Curved wand  
3. Extension wand (2 pieces)  
4. Deluxe floor brush  
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13  
AttACHMent CleAnIng  
Connecting the Optional Attachment  
Hose to the Vacuum Cleaner  
Pull out and open the suction control dial  
by turning the lid located on the back of the  
vacuum cleaner. Insert the soft, rubber end of  
the hose into the cleaning attachment opening.  
Push in while twisting the hose end to ensure  
the hose is fastened securely.  
NOTE: You can connect any of the cleaning  
tools to the end of the extension wand(s) and  
twist for a secure fit. To remove the cleaning  
tool from the extension wand(s), simply twist  
and pull apart.  
WARNING  
There is no way to turn the brushroll off.  
Therefore, when using the cleaning tools it  
is important to keep your Riccar vacuum from  
running in the same spot for a period of time,  
as carpet or flooring damage could  
result. If you need to keep the vacuum in the  
same spot for a period of time, such as at the  
base of the stairs when cleaning the stairs,  
place something, like a flattened cardboard  
box, under the vacuum to prevent damage to  
the floor.  
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14  
MAIntenAnCe AnD CARe  
Replacing the Vacuum Bag  
• Open the bag compartment lid.  
• Remove vacuum bag by pulling the bag  
collar off the bag holder.  
• Attach the new vacuum bag onto the  
bag holder.  
Tuck the bag corners into the vacuum  
before replacing the bag compartment  
lid.  
• Replace the lid and press onto the  
vacuum until it snaps into place.  
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15  
MAIntenAnCe AnD CARe  
When to Change the Filters  
At minimum, it’s recommended to replace  
the filters once a year or after using 12  
vacuum bags, whichever comes first.  
If someone in your household is highly  
sensitive to airborne allergens, it is  
recommended to change the filter set after  
every six vacuum bags.  
Replacing the Foam Post Filter  
• Open the bag compartment lid and  
locate the filter on the inside of the lid.  
• Remove the used filter from the lid.  
• The foam filter can be washed and reused.  
If washed, make sure the filter is completely  
dry before reinstalling.  
• When inserting the new filter, align the new  
filter over the Velcro strips on the inside of the  
dust compartment lid and press it securely  
into place.  
• Close the bag compartment lid.  
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16  
MAIntenAnCe AnD CARe  
Replacing the Foam Secondary Filter  
The secondary filter protects the motor  
from dust and dirt. Before installing a new  
vacuum bag, check the filter. Accumulated  
dirt in the bag compartment will be  
collected on this filter and may restrict motor  
performance when the filter becomes dirty.  
• Open the bag compartment lid and locate  
the secondary filter on the bottom of the  
bag compartment.  
• Remove the secondary filter from the  
bottom of the bag compartment.  
• The foam secondary filter can be washed  
and reused. If washed, make sure the filter  
is completely dry before reinstalling.  
• Insert the washed or new filter by sliding it  
under the bag support.  
• Close the bag compartment lid.  
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17  
MAIntenAnCe AnD CARe  
Removing and Reinstalling the  
Bottom Plate  
WARNING! To Reduce the Risk of Electrical  
Shock or Injury From Moving Parts, Unplug  
Before Servicing or Cleaning.  
• Press the handle release pedal twice and  
place the vacuum cleaner in the flat position.  
Turn the vacuum cleaner over, exposing  
the bottom plate.  
• Slide the two locking latches toward  
the center.  
• Press the tabs inward on each side and  
remove the bottom plate.  
• Reinstall by placing the lower edge of the  
bottom plate along the lower edge of the  
nozzle. Snap the plate into place. Slide the  
locking latches to the outside edges.  
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18  
MAIntenAnCe AnD CARe  
Replacing the Agitator Belt  
NOTE: To ensure maximum cleaning efficiency,  
the condition of the belt should be checked  
regularly. If the belt is stretched, cracked or if  
excessive slipping is occurring, replace the belt.  
• Unplug the vacuum cleaner from the electrical  
outlet.  
Turn the unit over and remove the bottom  
plate (See "Removing and Reinstalling the  
Bottom Plate") (Fig. 1).  
Fig. 1  
• Remove the agitator and worn or broken belt.  
• Loop the new belt around the motor drive shaft  
and the agitator pulley (Fig. 2).  
• Reinstall the agitator by inserting the belt end of  
the agitator into the housing first, then press the  
other end of the agitator into the housing.  
• Rotate the agitator, making sure that the belt is  
not twisted.  
Fig. 2  
• Reinstall the bottom plate (See “Removing and  
Reinstalling the Bottom Plate”).  
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19  
MAIntenAnCe AnD CARe  
Edge Cleaning  
The edge cleaning feature provides for  
improved cleaning of carpets near walls  
and stationary furniture. For maximum edge  
cleaning, place the right side of the nozzle  
against the wall or furniture.  
Annual Checkup Reminder  
To keep your vacuum in peak operating  
condition, it is recommended you bring your  
vacuum to an Authorized Riccar Retailer  
for an annual checkup. Your Retailer will  
conduct a comprehensive examination to  
ensure your vacuum is in top operating  
condition.  
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20  
PRobleM solVIng gUIDe  
Unclogging the Nozzle and Hose  
WARNING! To Reduce the Risk of Electrical  
Shock or Injury From Moving Parts, Unplug  
Before Servicing or Cleaning.  
The hose located on the back of the vacuum  
carries the dirt from the nozzle to the  
vacuum bag. The hose also functions as  
the attachment cleaning hose. First check  
to see that a bag is properly installed.  
If the Hose Should Become Clogged  
• Pull out and turn the lid of the cleaning  
attachment opening. Remove the clog  
or blockage.  
• Remove the hose cuff from the nozzle inlet  
and check for a clog.  
Turn the unit over and remove the bottom  
plate (See “Removing and Reinstalling the  
Bottom Plate”). Check the nozzle inlet tube  
for obstructions. Clear tube and reinstall  
the bottom plate.  
Inlet Tube  
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21  
PRobleM solVIng gUIDe  
Thermal motor protection  
Thermal Reset  
1. Unplug machine 3. Correct problem  
2. Locate problem 4. Press reset button  
Your Vibrance is equipped with a safeguard  
to recognize when the vacuum heats up and  
shuts itself down to protect your vacuum  
cleaner. Common reasons why a vacuum may  
overheat include operating a vacuum with a  
full bag or when there is a clog in the vacuum.  
source (clogged  
hose or full bag)  
If problem persists,  
consult owner’s manual  
or contact retailer.  
Thermal Reset Button  
• Unplug the vacuum.  
• Inspect your vacuum for a full bag condition  
or a hose clog and correct the problem.  
• Locate the Thermal Motor Reset button on  
the back of the vacuum. Press button and  
resume vacuuming.  
If problem continues, contact an Authorized  
Riccar Retailer.  
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22  
PRobleM solVIng gUIDe  
Troubleshooting  
WARNING! To Reduce the Risk of Electrical Shock or Injury From Moving Parts, Unplug  
Before Servicing or Cleaning.  
CAUTION! To reduce the risk of electric shock, do not handle plug or appliance with wet hands.  
PROBLEM  
POSSIBLE REASON  
POSSIBLE SOLUTION  
Vacuum won’t turn on  
• Power cord not firmly  
plugged in  
• Plug unit in firmly  
• Blown fuse or tripped  
breaker  
• Check house fuse or  
breaker. Replace fuse /  
reset breaker.  
• Take to Authorized  
Retailer (888-6-RICCAR)  
• Needs service  
Vacuum won’t pick up or  
low suction  
• Vacuum bag full  
• Clogged filter  
• Hose clogged  
• Broken belt  
• Install new bag  
• Install new filter  
• Remove obstacle  
• Replace belt  
• Dust cover not installed  
properly  
• Filter not installed  
correctly  
• Vacuum bag not installed  
correctly  
• Reinstall the dust cover  
• Review filter installation  
(page 16-17)  
• Review bag installation  
(page 15)  
Dust escaping from  
vacuum  
Any other service should be performed by an Authorized Riccar Retailer.  
To locate your nearest Authorized Riccar Retailer visit our website  
at www.Riccar.com or call 888-6-RICCAR.  
Key Replacement Parts  
Genuine HEPA Media Vacuum Bags: RAH-6  
Genuine Paper Vacuum Bags: C13-6 and C13-12  
Genuine Vacuum Belts: A20-R2P  
Genuine Filters: RVF-2  
For Best Performance  
• Keep your vacuum clean and in good operating condition.  
• Change vacuum bags once a month or when the bag is 2/3 full to maximize cleaning performance.  
• Always use genuine Riccar vacuum bags and replacement parts. Use of other products may  
result in poor cleaning performance, potential vacuum cleaner damage and may void vacuum  
warranty. Genuine products are designed for maximum cleaning performance.  
• Have your vacuum checked annually by your Authorized Riccar Retailer.  
• Store your vacuum carefully in a dry area.  
• For optimum cleaning performance and safety, follow your owner’s manual instructions.  
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23  
WARRAntY  
What is Covered:  
This warranty covers any defects in material and workmanship in your new Riccar  
Vibrance vacuum.  
How Long Coverage Lasts:  
Warranty coverage for Riccar Vibrance models R20E and R20ENT lasts three years.  
Household models used commercially are only warranted for 90 days.  
What is Not Covered:  
• Damage to the vacuum which occurs from neglect, abuse, alterations, accident,  
misuse or improper maintenance.  
• Normal replacement items: belts, disposable bags and disposable filters.  
What Riccar Vacuums Will Do:  
This warranty provides, at no cost to you, all labor and parts to keep this vacuum in  
correct operating condition during the warranted period.  
How to Get Service:  
Warranty service can only be obtained by presenting the vacuum to an Authorized  
Riccar Retailer. A proof-of-purchase and product serial number will be required before  
service is rendered. To locate your nearest Riccar Retailer, please call  
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER WARRANTIES  
WHETHER WRITTEN, ORAL, EXPRESSED OR IMPLIED, (INCLUDING ANY WARRANTY  
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE). THIS WARRANTY  
DISCLAIMS LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
How State Law Applies:  
This warranty gives you specific legal rights, and you may also have other rights which  
vary from state to state.  
Register your warranty online at www.Riccar.com  
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24  
oWneR’s WARRAntY InFoRMAtIon  
keep this for your records…  
Date of purchase  
Serial number  
Model number  
Purchased from:  
Store name  
Address  
City, State, Zip  
Telephone  
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©2013 Tacony Corporation  
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B503-3500F 12.13  

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