Owners &
Installation Manual
E21 Gas Insert
MODELS: E21-NG3 Natural Gas E21-LP3 Propane
WARNING:
FOR YOUR SAFETY
Iftheinformationintheseinstructionsarenotfollowedexactly, What to do if you smell gas:
a fire or explosion may result causing property damage,
personal injury or loss of life.
Do not try to light any appliance
Do not touch any electrical switch:
do not use any phone in your
building.
Immediately call your gas supplier
from a neighbour's phone. Follow
the gas supplier's instructions.
If you cannot reach your gas
supplier, call the fire department.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
Tested by:
Installer: Please complete the details on the back cover
and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
918-671b
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
03/11/09
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TABLE OF CONTENTS
OPERATING INSTRUCTIONS
SAFETY LABEL
Final Check..................................................................27
Operating Instructions ................................................27
Lighting Procedure ......................................................27
Shutdown Procedure...................................................27
First Fire ......................................................................27
Copy of Lighting Plate Instructions .............................28
Automatic Convection Fan Operation..........................29
Normal Operating Sounds of Gas Appliances.............29
Serial No. Decal ...........................................................4
REQUIREMENTS
MA Code - CO Detector ................................................5
INSTALLATION
Important Message ......................................................6
Before You Start ............................................................6
General Safety Information............................................6
Policy for Solid Fuel Burning & Factory
MAINTENANCE
Maintenance Instructions.............................................29
Log Replacement ........................................................29
Glass Gasket...............................................................29
Gold-plated Accessories..............................................29
Removing Valve Assembly ..........................................30
Removing the Fan.......................................................30
Door Glass Replacement ............................................30
Built Fireplaces..............................................................7
Installation Checklist......................................................7
Minimum Fireplace Clearances.....................................7
Clearances to Combustibles..........................................8
Gas Connection.............................................................9
High Elevation ...............................................................9
Wiring Diagrams..........................................................10
Flue Connector Installation .........................................11
Gas Pipe Pressure Testing..........................................12
Offset Flue Adaptor......................................................12
Venting.........................................................................12
Combustion and Ventilation Air....................................12
Valve Description.........................................................13
Test for Flue Spillage...................................................13
Optional Brick Panel....................................................13
Gas Insert Aeration System........................................13
Log Set Installation......................................................14
Faceplate & Trim Installation.......................................18
Flush Glass.................................................................19
Flush Louvers..............................................................19
Optional Bay Front.......................................................20
Bay Louvers.................................................................20
Conversion Kit# 534-969 from NG to LP.....................21
Full Screen Doors........................................................24
Remote Control ...........................................................26
Wall Switch..................................................................26
Wall Thermostat ..........................................................26
PARTS LIST
Main Assembly ............................................................31
Burner Assembly & Log Set.........................................32
Bay & Flush Front Assembly .......................................33
Faceplate Assembly ....................................................34
WARRANTY
Warranty ....................................................................35
Regency® E21-3 Gas Fireplace Insert
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SAFETY LABEL
This is a copy of the label that accompanies
each Regency® Gas Insert. We have printed
a copy of the contents here for your review.
The safety label is located on the front inside
base of the unit visible when the bottom louver
is open.
Note: Regency® units are constantly being
improved. Checkthelabelontheunit
and if there is a difference, the label
on the unit is the correct one.
Please note that with the addition
of thermostat control and outside
combustion air supply, this unit is
approved for bedroom installations.
For the State of Massachusetts, installation
and repair must be done by a plumber or
gasfitter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, flexible
connectors shall not exceed 36 inches in
length.
For the State of Massachusetts, the appli-
ances individual manual shut-off must be a
t-handle type valve.
The State of Massachusetts requires the
installation of a carbon monoxide alarm in
accordance with NFPA720 and a CO alarm
withbatterybackupinthesameroomwhere
the gas appliance is installed.
Model/
Modele:
E21-NG3
E21-LP3
4
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REQUIREMENTS
MA Code - CO Detector
(for the State of Massachusetts only)
5.08: Modifications to NFPA-54, Chapter 10
(2) Revise 10.8.3 by adding the following additional requirements:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for
residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than
seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall
be satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is
installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery
operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure
served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of
qualified licensed professionals for the installation of hard wired carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon
monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of
thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions
shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.
3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight
(8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The
sign shall read, in print size no less than one-half (1/2) inch in size, "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL
OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation
unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR
5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of NFPA 54 as adopted by
the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or
structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the
instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies
"special venting systems", the following requirements shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation instructions; and
2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall include a parts list and
detailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions,
all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of
the installation.
Regency® E21-3 Gas Fireplace Insert
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INSTALLATION
11) To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
fireplace insert.
IMPORTANT MESSAGE
SAVE THESE
YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISEDWHEN
THEY ARE IN THE SAME ROOM
AS THE APPLIANCE.
INSTRUCTIONS
12) Wearglovesandsafetyglassesforprotection
while doing required maintenance.
The Regency® Gas Fireplace must be installed
in accordance with these instructions. Carefully
read all the instructions in this manual first.
Consult the "authority having jurisdiction" to
determine the need for a permit prior to start-
ing the installation. It is the responsibility of the
installer to ensure this fireplace is installed in
compliancewiththemanufacturer'sinstructions
and all applicable codes.
C L O T H I N G O R O T H E R
FLAMMABLEMATERIALSHOULD
NOT BE PLACED ON OR NEAR
THE APPLIANCE.
13) Ensureadequatecombustionandventilation
air.
14) Under no circumstances should this
appliance be modified. Parts that have to
beremovedforservicingshouldbereplaced
prior to operating this appliance.
GENERAL SAFETY
INFORMATION
15) Installation and any repairs to this appliance
shouldbedonebyaqualifiedserviceperson.
A professional service person should be
called to inspect this appliance annually.
Make it a practice to have all of your gas
appliances checked annually.
1) The appliance installation must conform
with local codes or, in the absence of local
codes,withthecurrentCanadianorNational
Gas Codes, CAN1-B149 or ANSI Z223.1
Installation Codes.
BEFORE YOU START
Safe installation and operation of this appli-
ance requires common sense, however, we
are required by the Canadian Safety Standards
and ANSI Standards to make you aware of the
following:
16) Do not slam shut or strike the glass door.
2) The appliance when installed, must be
electrically grounded in accordance with
localcodes,orintheabsenceoflocalcodes
with the current National Electrical Code,
ANSI/NFPA 70 or CSA C22.1 Canadian
Electrical Code.
17) Under no circumstances should any solid
fuels (wood, paper, cardboard, coal, etc.)
be used in this appliance.
INSTALLATION AND REPAIR
SHOULD BE DONE BY A
QUALIFIED SERVICE PERSON.
THE APPLIANCE SHOULD
BE INSPECTED BEFORE USE
AND AT LEAST ANNUALLY BY
A PROFESSIONAL SERVICE
PERSON. MORE FREQUENT
CLEANING MAY BE REQUIRED
DUE TO EXCESSIVE LINT FROM
CARPETING,BEDDINGMATERIAL,
ETC. IT IS IMPERATIVE THAT
CONTROL COMPARTMENTS,
BURNERS AND CIRCULATING
AIR PASSAGEWAYS OF THE
APPLIANCE BE KEPT CLEAN.
18) The appliance area must be kept clear and
free of combustible materials, (gases and
other flammable vapours and liquids).
3) See general construction and assembly
instructions.Theapplianceandventshould
be enclosed.
19) Donotusethisapplianceifanyparthasbeen
under water. Immediately call a qualified
service technician to inspect the appliance
and to replace any part of the electrical
control system and any gas control which
has been under water.
4) This appliance must be connected to the
specified vent and termination cap to the
outside of the building envelope. Never
vent to another room or inside a building.
Make sure that the vent is installed as per
Venting instructions.
20) WARNING: Failure to position
the parts in accordance with the
diagrams in this manual or failure to
useonlypartsspecificallyapproved
with this appliance may result
in property damage or personal
injury.
5) This appliance may only be installed in a
vented, solid fuel burning masonry, listed
factory built fireplace, or zero clearance kit
part # 530-936.
6) This appliance is Listed for bedroom
installationswhenusedwithaListedMillivolt
Thermostat. Some areas may have further
requirements, check local codes before
installation.
DUE TO HIGH TEMPERATURES,
THE APPLIANCE SHOULD BE
LOCATED OUT OF TRAFFIC AND
AWAY FROM FURNITURE AND
DRAPERIES.
21) WARNING: Operation of this
appliance when not connected to
a properly installed and maintained
venting system or tampering with
the blocked vent shut-off system
can result in carbon monoxide (CO)
poisoning and possible death.
7) This appliance is Listed for Alcove
installations, maintain minimum Alcove
clearances as follows, minimum ceiling
height of 53-1/2", minimum width of 48"
and a maximum depth of 36".
WARNING: FAILURE TO INSTALL
THIS APPLIANCE CORRECTLY
WILLVOIDYOURWARRANTYAND
MAY CAUSE A SERIOUS HOUSE
FIRE.
Emissions from burning wood or gas could
contain chemicals known to the State of
California to cause cancer, birth defects or
other reproductive harm.
8) This unit is not approved for installation into
a mobile home.
CHILDRENANDADULTSSHOULD
BEALERTEDTOTHEHAZARDSOF
HIGHSURFACETEMPERATURES,
ESPECIALLY THE FIREPLACE
GLASS,ANDSHOULDSTAYAWAY
TO AVOID BURNS OR CLOTHING
IGNITION.
9) Inspect the venting system annually for
blockage and any signs of deterioration.
10) Any safety glass removed for servicing
must be replaced prior to operating the
appliance.
6
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INSTALLATION
POLICY FOR SOLID
FUEL BURNING &
FACTORY BUILT
FIREPLACES
INSTALLATION
CHECKLIST
MINIMUM FIREPLACE
CLEARANCES
1) Locate your appliance. Refer to the "Clear-
ances to Combustibles" and "Minimum
Fireplace Clearances" sections.
Diagram shows the minimum fireplace opening
required to be able to install the Regency® gas
fireplace insert.
The Regency® E21 may be installed and vented
intoanysolidfuelfireplacethathasbeeninstalled
in accordance with the National, Provincial and
local building codes and is constructed of non-
combustible materials.
2) Make gas and electrical connections. Refer
to the "Gas Connection" section.
Test the pilot. Must be as per diagram in the
"Valve Description" section.
1) Installer must mechanically attach the sup-
plied label to the inside of the firebox of the
fireplace into which the gas fireplace insert
is installed.
3) Install Flue Connector. Refer to the "Flue
Connector Installation" section.
4) Install vent. Refer to the "Venting" section.
"WARNING:Thisfireplacehasbeenconverted
for use with a gas fireplace insert only and
cannot be used for burning wood or solid fuels
unless all original parts have been replaced,
and the fireplace re-approved by the authority
having jurisdiction."
5) Test Gas pressure. Refer to the "Gas Pipe
Pressure Testing" section.
Check aeration. Refer to the "Gas Insert
Aeration System" section.
6) Test for flue spillage. Refer to the "Test for
Flue Spillage" section.
2) Do not cut any sheet-metal parts of the
fireplace, in which the gas fireplace insert
is to be installed.
7) Installstandardandoptionalfeatures. Refer
to the following sections where applicable:
3) Ifthefactory-builtfireplacehasnogasaccess
hole(s) provided, an access hole of 1-1/2"
(37.5mm) or less may be drilled though the
lowersidesorbottomofthefireboxinaproper
workmanship like manner. This access hole
must be plugged with a non-combustible
insulation after the gas supply line has been
installed.
a. Brick Panel
b. Faceplate & Trim
c. Flush Glass
d. Flush Louver
e. Bay Front
f. Full Screen Doors
g. Remote Control
h. Wall Switch
i. Wall Thermostat
4) Thefireplacefluedampercanbefullyblocked
open or removed for installation of the gas
fireplace insert.
8) Final check. Refer to the "Final Check"
section.
5) The fireplace and fireplace chimney must
be clean and in good working order and
constructed of non-combustible materials.
Before leaving this unit with the customer,
the installer must ensure that the appliance is
firing correctly and operation fully explained to
customer.
6) The chimney cleanouts must fit properly.
This includes:
7) Refractory (firebricks), glass doors, screen
rails, screen mesh and log grates can be
removed from the fireplace before installing
the gas fireplace insert.
Note:IfyouareinstallingtheMoldedFaceplate,
the minimum fireplace dimensions are as
follows:
1) Clockingtheappliancetoensurethecorrect
firing rate (rate noted on label) after burning
appliance for 15 minutes.
8) Smoke shelves, shields and baffles may be
removedifattachedbymechanicalfasteners.
If any part is removed it must not weaken
the structural integrity of the factory built.
Width (at front): 29-1/8" (740mm)
2) Ifrequired,adjustingtheprimaryairtoensure
that the flame does not carbon. First allow
the unit to burn for 15-20 min. to stabilize.
Depth:
Height:
15" (381mm)
18-5/8" (473mm)
3) Ensure that the appliance is venting
9) Trim panels or surrounds shall not seal
correctly.
ventilation openings in the fireplace.
CAUTION: Anyalterationtotheproductthat
causes sooting or carboning that results
in damage is not the responsibility of the
manufacturer.
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INSTALLATION
CLEARANCES TO COMBUSTIBLES
The minimum clearance from the side of the appliance to a combustible Note: Anon-combustible mantel may be installed at a lower height
side wall is 9 inches (229mm). The minimum clearance from the top of
the louver to a combustible mantel is 14 inches (356mm). The minimum
height from the top of the louver to the ceiling is 36 inches (914mm).
if the framing is made of metal studs covered with a non-
combustible board.
8
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INSTALLATION
For minimum and maximum supply pressure
see the System Data table.
GAS CONNECTION
System Data
Only persons licensed to work with gas piping
may make the necessary gas connections to
this appliance.
For altitude: Natural Gas 0-2000 ft.
1) If the appliance is to be installed into an
existing chimney system, thoroughly clean
themasonryfireplacethathasbeenchosen
for the Regency® Gas Fireplace.
Propane:
0-4500 ft.
Burner Inlet Orifice Sizes:
The gas connection is a 3/8" NPTaccessible on
the left side of the unit. The gas line connection
may be made of rigid pipe, copper pipe or an
approved flex connector. (If you are using rigid
pipe, ensure that the valve can be removed
for servicing.) Since some municipalities have
additionallocalcodesitisalwaysbesttoconsult
with your local authorities and the CAN/CGA
B149 installation code.
Natural Gas Propane
#43 #54
2) Theapplianceisprovidedwithanopeningon
thelefthandsideofthecontrolcompartment
for the gas line.
Burner
Max. Input Rating
- Natural Gas
- Propane
23,500 Btu/h
22,500 Btu/h
Min. Input Rating
- Natural Gas +/-5% 11,750 Btu/h
-Propane +/-5% 11,250 Btu/h
For USA installations follow local codes and/or
the current National Fuel Gas Code, ANSI
Z223.1.
Supply Pressure
Natural Gas
Propane
min. 5.0" w.c.
min. 12.0" w.c.
When using copper or flex connectors use only
approvedfittings.Alwaysprovideaunionsothat
gas lines can be easily disconnected for burner
or fan servicing. Flare nuts for copper lines and
flex connectors are usually considered to meet
this requirement.
Manifold Pressure (High)
Natural Gas
Propane
3.8" +/- 0.2" w.c.
11" +/- 0.2" w.c.
Circulation Fan: 120 VAC, 60 Hz
Variable Speed: 127 CFM, thermally
activated
Important: Always check for gas leaks
with a soap and water solution or gas
leak detector. Do not use open flame
for leak testing.
NATURAL GAS E21-NG3
For altitude: 2000 ft - 4500 ft.
Burner Inlet Orifice Size: 44 DMS
Max. Input Rating
Min. Input Rating
22,000 Btu/h
+/-5% 11,000 Btu/h
Note: During any pressure testing of the gas
supplypipingsystemthatexceedstestpressures
of 1/2 psig, this appliance and its individual
shut-off valve must be disconnected from the
piping system. If test pressures equal to or less
than 1/2 psig are used then this appliance must
be isolated from the piping system by closing
its individual manual shut-off valve during the
testing.
HIGH ELEVATION
This unit is approved in Canada for altitude
0 to 4500 ft. (CAN/CGA 2.17-M91) with the
orifice supplied.
CAUTION: If the glass is removed for
servicing, it must be replaced prior to
operating the appliance. The glass must
be fixed in the closed position when
operating.
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INSTALLATION
WIRING DIAGRAMS
Thisheaterdoesnotrequirea120VA.C.supply
for operation. In case of a power failure, the
burner switch and the optional remote control/
thermostat will continue to operate. However,
a 120V A.C. power supply is needed for the
fan/blower operation.
codes the current CSA C22.1 (in Canada) or
with the National Electrical Code ANSI/NFPA
70-1987 (in USA).
Caution: Ensure that the wires do
not touch any hot surfaces and are
away from sharp edges.
NOTE: This unit is equipped with a heat
sensor thermodisc which will
prevent the blower from operating
until the unit reaches the correct
temperature.
When connected with 120 volts, the appliance
must be electrically grounded in accordance
with local codes or, in the absence of local
For NATURAL GAS Units and Units NOT Equipped with DC Spark Boxes
#8 Ground Lug
Grounding
Lug Detail
Green
Ground
Nut
Fan
Lockwasher
Fan ground
Star washer
Nut
Neutral
Live
Power cord
ground wire
Ground
120V AC
60 Hz
Star washer
ON
OFF
Red Black
Black
Pilot
Assembly
Rotary Speed
Control
Fan
Thermodisc
Thermocouple In
Piezo
Ignitor
Gas
In
ON
Black
Red
F
F
O
White
Brown
Burner
OFF
Red
"S.I.T" Valve
OFF ON
Thermostat
(Millivolt)
(Optional)
Remote Transmitter
(Optional)
Vent Spill
Switch
(Auto Reset)
Remote
Receiver
(Optional)
(Millivolt)
WARNING: Electrical Grounding
Instructions
CAUTION: Label all wires prior
to disconnection when servicing
controls. Wiring errors can
cause improper and dangerous
operation.
This appliance is equipped with a
three pronged (grounding) plug for
yourprotectionagainstshockhazard
and should be plugged directly into
a properly grounded three-prong
receptacle. Do not cut or remove the
grounding prong from this plug.
10
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INSTALLATION
For PROPANE Units and Units Equipped with DC Spark Boxes*
*For installation of the DC Spark Box refer to the LP Conversion instructions in this manual.
FLUE CONNECTOR INSTALLATION
1) Removethescrewholdingtheflueconnector
plate to the appliance.
2) Slide the plate out and attach to the flue liner
insidethefireplacetothefluecollarwiththree
sheet metal screws.
3) Place the appliance on the hearth. Push
the appliance into the fireplace and at the
same time slide the plate back onto the ap-
pliance.
4) Replace the screw holding the plate just
before completely pushing the appliance into
the fireplace.
Note: Do not operate unit if flue connector is not
fastened in original position.
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INSTALLATION
to the vent by sheet metal screw or a B-Vent,
single wall vent connector.
B-Vent chimneys require a 1" clearance to
combustibles.
COMBUSTION AND
VENTILATION AIR
OFFSET FLUE
ADAPTOR
WARNING: This appliance needs fresh air
for safe operation and must be installed
with provisions for adequate combustion
and ventilation air available to the room in
which it is to be operating.
A Offset Flue Adaptor Kit, Part #532-920 is
available as an accessory to move the flue
outlet back for easier liner installations in deep
fireplaces. The offset flue adaptor requires the
use of a 3" liner.
A3"diametertypeB-Ventorapprovedaluminium
flex liner may also be used with a 4" to 3" reduc-
ing adapter. Consult venting charts and local
code requirements.
The Regency® Insert incorporates its own
internal draft hood, so no additional external
draft hood is required. Check periodically that
the vent is unrestricted and an adequate draft
is present when the unit is in operation.
Follow CAN/CGA B149 (in Canada) or ANSI
Z223.1 (in the USA) requirements, and any
local codes or regulations of the enforcing
authority.
Air for combustion is drawn in through the front
of the unit, therefore, the front of the unit must
be kept clear of any obstructions.
Beforeinstallingtheventsystemensurethatthe
damper plate is locked into the open position
and secure to prevent the damper plate from
falling down and crushing the liner.
GAS PIPE
PRESSURE TESTING
The appliance is equipped with a vent safety
shutoff system and a safety control system
designed to protect against improper venting
of combustion products. The appliance will not
function without being connected to a proper
system.
The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut-off valve during any pressure
testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig. (3.45
kPa). Disconnectpipingfromvalveatpressures
over 1/2 psig.
VENTING
WARNING: Operation of this heater
when not connected to a properly
installed and maintained venting
system or tampering with the vent
shut-offsystemcanresultincarbon
monoxide (CO) poisoning and
possible death.
THE APPLIANCE MUST NOT BE
CONNECTED TO A CHIMNEY FLUE
SERVING A SEPARATE SOLID FUEL
BURNING APPLIANCE.
Themanifoldpressureiscontrolledbyaregulator
builtintothegascontrol,andshouldbechecked
at the pressure test point.
This appliance is designed to attach to a 4"
diameter type B-Vent or double thickness
approved aluminium flex liner.
Note: Toproperlycheckgaspressure,both
inlet and manifold pressures should
be checked using the valve pressure
ports on the valve.
This appliance must not be connected to a
chimney flue serving a separate solid fuel burn-
ing appliance.
The flue collar of the appliance will fit inside
a standard vent and may be fastened directly
1) Make sure the valve is in the "OFF"
position.
For best venting performance, we recommend
the following venting rules:
2) Loosen the "IN" and/or "OUT" pressure
tap(s), turning counterclockwise with a 1/8"
wide flat screwdriver.
1) Use only certified Type B gas vent or
approved flex liner.
3) Attach manometer to "IN" and/or "OUT"
pressure tap(s) using a 5/16" ID hose.
4) Light the pilot and turn the valve to "ON"
2) Follow the vent manufacturer's instructions
and clearance requirements.
3) Observe any local code restrictions, if any,
position. Read manometer.
regarding the installation of gas inserts.
5) The pressure check should be carried out
with the unit burning and the setting should
be within the limits specified on the safety
label.
4) Use as few elbows as possible.
5) Keephorizontallengthsasshortaspossible
and maintain at least an upward slope of
1/4 in. (6.4mm) for every 12 in. (305mm) of
horizontal run.
6) When finished reading manometer, turn
off the gas valve, disconnect the hose and
tighten the screw (clockwise) with a 1/8"
flat screwdriver. Note: Screw should be
snug, but do not over tighten
6) Terminate the vent with a suitable certified
vent cap.
12
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INSTALLATION
a scrap piece of sheet metal (or other
noncombustiblematerial)intheupperlouver,
thiswillpreventthenaturalconvectionofthe
unit from interfering with the test.
VALVE DESCRIPTION
GAS INSERT
AERATION SYSTEM
1) Gas on/off knob
2) Manual high/low adjustment
3) Pilot Adjustment
The aeration adjustment rod is attached to the
air shutter which is located just above the orifice
bracket. The rod is used to adjust the aeration
on the main burner without having to take the
appliance apart.
Note: The smoke should be drawn into the
louver. If the smoke is still not drawn
in, turn the unit off and check for the
causeofthelackofdraft. Ifnecessary,
seek expert advice.
4) Thermocouple Connection
5) Main Operator
6) Outlet Pressure Tap (Manifold Pressure)
7) Inlet Pressure Tap (Supply Pressure)
8) Pilot Outlet
The burner aeration is factory set but may need
adjusting due to either the local gas supply, air
supply or altitude.
9) Main Gas Outlet
OPTIONAL
BRICK PANEL
10) Flange Securing Screw Holes
11) Alternative TC Connection Point
12) Thermoelectric Unit
Natural Gas: 1/8" open
Propane:
5/16" open
Note: Any damage due to carboning
resulting from improperly setting
the aeration controls is NOT covered
under warranty.
1) Unwrap the brick pattern panels from the
13) Additional Valve Mounting Hole
protective wrapping.
2) With the glass removed, position the
back panel first (see diagram for correct
positioning), then the two side panels. Slide
the side brick panel into place from the front
of the firebox, there is a tab at the top of the
unit to hold the side panels in place.
Note: Aeration Adjustment should only be
performedbyanauthorizedRegency®
Installer at the time of installation or
service.
3) The brick panels should be tight against
the firebox sides and back. The side panels
should be flush with the glass.
TEST FOR
FLUE SPILLAGE
A " spillage" test must be made before
the installed unit is left with the customer.
Follow the procedure below:
1) Close all external doors and windows in
the house.
2) Lighttheunitandsetcontrolstomaximum.
Turn fan to OFF on unit.
3) After five minutes, test that there is a “pull”
on the flue by placing a smoking match,
cigarette or similar device which gives
off smoke, in front of the upper part of
the louver. To ensure a valid test, place
Note: Usecautionwhenslidingsidepanels
in as they can easily be scratched by
the brick panel tabs.
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INSTALLATION
LOG SET INSTALLATION
3) Fit log 27-23 into the pins on the back log tray.
Readtheinstructionsbelowcarefullyandrefertotheimages.
Dangerousoperatingconditionsmayoccurifthelogsarenot
positioned in their correct locations. If the logs are broken
do not use the unit until they are replaced. Broken logs can
interfere with the pilot operation.
Log kit (Part # 533-930) contains the following pieces:
a) 27-23
b) 27-24
c) 27-25
d) 27-26
e) 27-27
Back Center Log
Middle Center Log
Middle Right Log
Front Right Log
27-23
Center Front Log
Middle Left Log
f)
27-28
g) 27-29
h) 27-30
Front Left Log
Back Right Log
i)
j)
902-156
902-153
Embers Lava
Rock Wool
k) 902-179
Vermiculite
l)
946-669
Platinum Embers (supplied with packaged manual)
4) Fit log 27-24 into the pins on the middle right hand side of the
burner.
27-23
27-30
27-27
27-24
27-24
27-28
27-25
27-26
27-29
1) Carefully remove the logs from the box and unwrap them. The logs
are fragile, handle with care - do not force into position.
2) Spread vermiculite around the firebox base. Then take some embers
and spread them over the vermiculite as shown.
27-24
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INSTALLATION
5) Rest the top of log 27-25 in the notch in log 27-24 and rest the bottom
end of log 27-25 on the firebox base.
27-26
27-24
27-25
7) Fit the top end of log 27-27 into the pin in log 27-23 and rest the
bottom end of log 27-27 against the 2nd grate post.
27-27
27-25
6) Fit log 27-26 into the pins on the front right side of the burner.
27-26
27-23
27-27
2nd Grate Post
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INSTALLATION
8) Fit log 27-28 into the pin on the left side of the burner.
27-29
27-28
10) Fit the top of log 27-30 into the pin on the right side of log 27-23 and
rest the bottom of the log on the notches in logs 27-26 and 27-24.
27-30
27-23
9) Fit the left end of log 27-29 into the pin on the front left side of the
burner (in front of the 1st grate post) and rest the right end of log
27-29 onto the notch on log 27-27.
27-24
27-27
27-29
27-26
Notch
1st Grate Post
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INSTALLATION
11) Place embers along the front of the burner as shown.
12) Place rock wool along side the embers on the front of the burner as
Ensure not to cover any burner ports.
shown. Ensure not to cover any burner ports.
13) Separate platinum embers and place on the burner just in front of
the logs. Avoid stacking platinum embers.
Completed Log Set Installation
27-28
27-27
27-23
27-24
27-30
27-29
27-26
27-25
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17
INSTALLATION
4) Place the trim on the assembled faceplate
panels, aligning the wire connections from
the switches with the notch on the left side
panel.
8) The power cord should be run behind the
FACEPLATE & TRIM
INSTALLATION
faceplate panel.
9) Attach the brass trim to the faceplate by
drillinga1/8"holethroughintothefaceplate
using the hole in the trim as a guide. Fasten
the trim to the faceplate panels using the
gold plated screws. See diagram 4.
1) Lay the faceplate panels flat, face down on
5) Connect the fan switch wires by taking the
black and red wires with the male ends (in
the grey harness) and connect them with
the wire connectors from the fan speed
control.
something soft so they don't scratch.
2) Take the top faceplate and align the holes
in it with the holes in the side panels. Using
the screws provided, attach from the top of
the panel (the holes in the top panel are
slightly larger than the holes in the side
panel to facilitate easier installation). See
diagram 1.
Hint: Don't tighten the trim to the bottom of
the faceplate side panels with the screws
provided. See diagram 1.
Diagram 2
Diagram 4
10) Attach the faceplate panels to the insert
body using the 4 remaining black screws.
See diagram 5.
6) ConnecttheON/OFFswitchwiresbytaking
the black and red wires with the female
ends and connecting them to the ON/OFF
switch.
11) Push the logo plate into the two holes in
the bottom left corner of the faceplate. See
diagram 4.
7) Tuck the wires into the faceplate to keep
them away from the insert using the clip
provided. Attach the clip to the rear of the
faceplate to ensure that the wires do not
touch the side of the unit. See diagram 3.
Diagram 1
Hearth Trim Option: Hearth Trim is an option
thatcanbeusedtofinishoff theinstallationwhen
the bottom of the fireplace is higher than the
hearthortoraisethefireplace.Laythefaceplate
side panels flat, face down on something soft
so they don't scratch. Attach the Hearth Trim to
the bottom of the faceplate side panels with the
screws provided. See Diagram 2. Now attach
the assembled pieces to the insert body.
Diagram 5
3) Using the connectors provided, join the left
side trim (with the ON/OFF switch) to the
top trim. See diagram 2. Connect the right
side trim to the top trim.
Diagram 3
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INSTALLATION
FLUSH GLASS
FLUSH LOUVERS
1) Install the bottom glass trim onto the glass
1) The Top Louver is held in place by Spring
support.
Clips. Push into place as shown.
2) Slide the glass into the bottom glass trim
and secure with the glass clips using the 2
phillips head screws at the top.
3) Slide the top glass trim by sliding under the
two spring clips.
Note: To re-install the glass, reverse the
procedure.
WARNING
The use of substitute glass will
void all product warranties.
2) InstalltheSpringHingesontheleftandright
side of the bottom of the Firebox using 2
screws per hinge.
Do not operate the appliance if the
glass panel(s) are removed, cracked
or broken. Replacement of the glass
panel(s) should be done by a qualified
service person.
3) PlacetheBottomLouvernearthehinge.Flip
hinge over the Bottom Louver and secure
using 3 screws.
Hinge
Location
Bottom Louver
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INSTALLATION
OPTIONAL BAY FRONT
BAY LOUVERS
1) Install top louver by sliding the two bracket
clips into the brackets located on top of the
baydoor.Seebelow.Thefittedlouverleaves
a small gap between faceplate bottom and
louver top.
IMPORTANT
Flush glass must stay in place
when bay option is used. The bay
front is a decorative overlay only.
1) Place the bay door onto the 2 pins on the
top of the unit.
NOTE: The top and bottom trim pieces
are different.
Diagram 1
2) Position 2 magnets on the back of each trim
piece close to the ends. Place the top and
bottom trim pieces on the bay front.
Note: Topandbottomlouversandbrackets
are different. See diagram below.
3) Install top and bottom louvers.
2) Install bottom louver by sliding the two
bracket clips into the brackets located
underneath the bay door and secure with
2 screws into the bracket on the bottom of
the Bay Front as per diagram 1.
20
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INSTALLATION
Conversion Kit# 534-969 from NG to LP
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION !!
10) Remove burner orifice with 1/2"
wrench. Use another wrench to hold
onto the elbow behind the office
6) Remove the Grate by removing the 2
Each Kit contains one LPG
Conversion Kit and one DC
Sparker Kit.
screws; one on each side of the grate.
Replace with the #54 orifice in the Kit.
LPG Conversion Kit Contains:
Qty. Part #
Description
1
1
1
904-163
Burner Orifice #54
5/32" Allen Key
Label "Converted to
LPG"
904-529
918-590
Burner
Orifice
Remove the 2 screws holding
the grate in position.
1
1
1
1
908-528
910-037
910-233
918-482
Red "LPG" label
LP Injector (Pilot Orifice)
Thermodisc Switch
Instruction Sheet
7) Remove the Burner Tray by removing 1
screw on each side of the tray, then slide
the tray to the left and lift out.
11) Turn control knob to the “OFF”
position.
DC Sparker Kit Contains:
Qty. Part # Description
1
1
1
1
1
12) Remove the black protection cap by
820-475
Bracket DC Sparker
Bracket DC Sparker
Washer #8 External Star
Nut 8-32 Hex
hand from the high-low knob (Fig.1).
820-476
904-153
904-330
904-531
Bushing Split Plastic
0.500 in.
Screw 8-32 x 3/4 Pan
Head
1
2
1
1
1
904-543
904-553
910-073
910-074
910-078
Screw #8 x 1/2 Type "B",
Black Oxide
Remove the 2 screws,
push Burner Tray to the left, and lift off.
Spark Generator Battery
Holder
Spark Generator Switch
C/W Wire
8) Pull off the pilot cap to expose the pilot
Fig. 1
Battery Size AA
Energizer En91
orifice.
1
1
910-199
910-903
Clip Wire Holder
Wire Fan To Power Cord
Ground 30 in.
Velcro Hook, Black
Velcro Hook, Black
13) Insert a 5/32” or 4mm Allen wrench into
the hexagonal key-way of the screw
(Fig. 2), rotate it counter-clockwise
until it is free and extract it.
904-781
904-782
Installation of LPG
Conversion Kit:
1) Turn the unit off and allow it to cool to
9) Unscrew the pilot orifice with the allen
key (provided) and replace with the LP
pilot orifice in the kit.
room temperature.
2) Shut off gas supply.
3) Unplug or disconnect power source to
stove.
4) Remove glass front (see Door Glass
Fig.2
Replacement section in the manual).
5) Remove logs and brick panels (if
installed).
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INSTALLATION
WARNING!
Also check that the pilot and main
burner injectors
14) Check that the screw is clean and if
25) Remove the Piezo Ignitor by unscrewing
the nut at the back of the mounting
bracket.
necessary remove dirt.
15) Flip the screw (Fig. 3).
are appropriate for the gas type.
Ignitor
Wire
19) Replace Burner Tray and reverse steps
6) to 1).
20) Adjust the burner aeration setting from
1/8" to 3/16" as required for the best
flame picture.
Piezo
Ignitor
21) Remove the switch cover from the left
side of the body base. Disconnect the 2
wires from the thermodisc and pull the
thermodisc out of the bracket under the
left side of the firebox bottom. Replace
with the Thermodisc supplied with this
kit and reconnect the 2 wires.
Fig.3
26) Disconnect the ignitor wire from the
Piezo Ignitor and connect it to the DC
Sparker.
16) Using the Allen wrench as shown in
Fig.4, rotate the screw clockwise until
snug, do not overtighten.
DC
Sparker
Ignitor
Wire
Fig.4
27) Connect the DC spark generator wires
to the SIT Valve with the screw, which is
provided in the kit.
WARNING!
Do not overtighten the screw.
Recommended to
grip the wrench by the short side.
17) Verify that if the conversion is from NG to
LPG, the screw must be re-assembled
with the red o-ring visible (Fig. 5).
Remove the 2 nuts holding the switch box in
place, then pull the
thermosdisc out of the bracket.
LPG Configuration
Red o-ring visible
22) Attach the label "This unit has been
converted to LPG" near or on top of the
serial # decal.
Screw
23) Replace the yellow "NG" label with red
"LPG" label.
28) Reattach the switch cover. Reinstall the
top 11/32 nut star washer into place.
Then install the ground wire onto the
bottom lug and reinstall the 11/32 nut
star washer to secure in place.
Fig.5
Installation of the DC Sparker:
18) Re-assemble the black protection cap
(Fig. 6).
24) Locate the Piezo Ignitor situated at the
side of valve.
Piezo
Ignitor
Fig. 6
22
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INSTALLATION
32) Connect the ground wire to the DC
35a) Remove the bottom louver (if in place)
by unscrewing the four screws located
on the hinges.
29) Install the 1/2" bushing to the heat
Sparker mounting bracket.
shield.
33) Install the supplied battery into the DC
Sparker Box by opening the battery
compartment.
35b) Location to mount the DC Sparker.
30) Run the other end of the ground wire
and DC spark generator wires through
the bushing on the heat shield.
NOTE: The battery in the DC Sparker
Box will need to be replaced annually.
Heat Shield
Battery
Compartment
36) Tie up the loose wire with the wire clip.
34) Mount the heat shield to the DC Sparker.
Secure into place with the velcro, which
is provided in the kit.
31) Plug the DC spark generator wires to the
DC Sparker.
37) Check for gas leaks.
38) Check inlet and outlet pressures.
39) Check operation of flame control.
40) Check for proper flame appearance and
glow on logs.
Installer Notice:
These instructions must
be left with the appliance.
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INSTALLATION
FULL SCREEN DOORS
1) Hold the full screen door up against the unit in order to make the
3) Completely secure full screen door to the unit by securing 4 screws
following wire connections.
to the Left and Right Side Trim.
Pull the ON/OFF connector wires thru the box and connect them to
the switch.
Connect the fan switch wires with the wire connectors from the fan
speed control. Place clips over wires and tuck into side trim.
4) Secure the Top Frame by sliding it on the screws at the top of the full
screen door. It is held in place by magnets.
2) Lift the unit up slightly and push down on the corners of the Bottom
Trim Bracket and slide under unit.
Screw
Push in Corners
Top Frame
Bottom Trim
Bracket
24
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INSTALLATION
7) Install the Left and Right Side Screen Doors by placing over top of
5) Install Spring Hinges to the Left and Right Side of the bottom of the
the hinges on the faceplate.
firebox using 2 screws per hinge.
Hold the door at a 45 degree angle to avoid scratching the
faceplate.
Hinge
6) Place Bottom Frame near hinge. Flip hinge over Bottom Frame and
secure with 3 screws each.
Screen Door
Hinge Location
Bottom Frame
8) Close screen doors.
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INSTALLATION
REMOTE CONTROL
WALL SWITCH
WALL THERMOSTAT
Use the Regency Remote Control Kit approved 1) Run the wire through the right or left side
A wall thermostat may be installed if desired,
connect the wires as per the wiring diagram.
Use table below to determine the maximum
wire length.
for this unit. Use of other systems may void
your warranty.
inlet opening. Be careful not to damage the
wire.
The remote control kit comes with a hand held Note: We recommend a maximum of 15'
transmitter, a receiver and a wall mounting
plate.
of wire but if you wish to go with a
longer run, use the Thermostat Wire
Table.
Note: Preferable if the thermostat is
installed on an interior wall.
1) Choose a convenient location on the wall
to install the receiver and the receptacle 2) Connect the wire to the supplied wall switch
Regency offers an optional programmable
thermostat but any 250-750 millivolt rated non-
anticipator type thermostat that is CSA, ULC or
UL approved may be used.
box (protection from extreme heat is very
important). Run wires from the fireplace to
that location. Use Thermostat Wire Table.
and install into the receptacle box.
CAUTION
Do not wire millivolt
wall switch wire
to 120V wire.
2) Connect the two wires to the gas valve. See
diagram below.
CAUTION
Do not wire millivolt
wall thermostat wires
to 120V wire.
CAUTION
Do not wire millivolt
remote control wires
to 120V wire.
Thermostat Wire Table
3) Install3AAAalkalinebatteriesintransmitter
and 4 AA alkaline batteries in the receiver.
Install the receiver and its cover in the wall.
Switch the remote receiver to "remote"
mode. The remote control is now ready for
operation.
Recommended Maximum Lead Length
(Two-Wire) When Using Wall
Thermostat (CP-2 System)
Wire Size
Max. Length
14 GA.
16 GA.
18 GA.
20 GA.
22 GA.
50 Ft.
32 Ft.
20 Ft.
12 Ft.
9 Ft.
26
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OPERATING INSTRUCTIONS
7) Turn gas control knob counter clockwise to
6) Verify log placement. If the pilot cannot be
seen when lighting the unit - the logs or the
embers have been incorrectly positioned.
FINAL CHECK
"ON".
Before leaving this unit with the customer, the
installer must ensure that the appliance is firing
correctly. This includes:
8) Use the rocker switch to operate main
burner.
7) The unit should never be turned off and on
again without a minimum of a 60 second
wait.
9) Rotate the variable flame control to adjust
1) Clocking the appliance to ensure the
correct firing rate (rate noted on label) at
15 minutes.
the flame height higher or lower.
8) When lighting the appliance, the inside of
the glass may fog up, this will burn off after
a few minutes of operation.
10) Close the bottom louver assembly.
2) Ifrequired,adjustingtheprimaryairtoensure
that the flame does not carbon. First allow
the unit to burn for 15 min. to stabilize.
Gas In
SHUTDOWN
PROCEDURE
3) Check for proper draft.
1) Use the rocker switch to turn off the main
burner.
CAUTION
2) Open the bottom louver assembly.
Any alteration to the product that causes
sooting or carboning that results in
damagetotheunitisnottheresponsibility
of the manufacturer and will not be
covered by the warranty.
3) Push in the gas control knob slightly and
Shut Off
Gas Out
Hi-Low
turn clockwise to "OFF". Do not force.
4) Disconnect all electric power and gas
to the appliance if service is to be
performed.
Pilot Adjust
LIGHTING PROCEDURE
NOTE: For all propane units and units
equipped with electric spark boxes,
see "Copy of Lighting Plate Instruc-
tions" section for more details.
OPERATING
INSTRUCTIONS
FIRST FIRE
The first fire in your stove is part of the paint
curing process. To ensure that the paint is
properly cured, it is recommended that you
burn your fireplace for at least four (4) hours the
first time you use it with the fan on. When first
operated, the unit will release an odour caused
by the curing of the paint, the burning off of
any oils remaining from manufacturing. Smoke
detectors in the house may go off at this time.
Open a few windows to ventilate the room for
a couple of hours.
Beforeoperatingthisappliance,proceedthrough
the following check list.
IMPORTANT: Gas on/off knob cannot be
turned from "PILOT" to "OFF" unless it is
partially depressed.
1) Read and understand these Instructions
before operating this appliance.
1) Open the bottom louver assembly
2) Check to see that all wiring is correct and
2) If the control knob is in the "OFF" position
enclosed to prevent possible shock.
proceed to Step 5.
3) Check to ensure there are no gas
leaks.
3) Push in gas control knob slightly and turn
clockwise to "OFF". Knob cannot be turned
from "PILOT" to "OFF" unless knob is
pushed in slightly. Do not force.
The glass panel may require cleaning after the
unit has cooled down.
4) Make sure the glass door is in place. Never
operatetheappliancewiththedoorglass
removed.
DO NOT ATTEMPT TO CLEAN THE
GLASS WHILE IT IS HOT.
4) Wait five minutes to allow gas, that may
have accumulated in the main burner
compartment, to escape. If you do smell
gas, follow the instructions on the front of
this manual. If you don't smell gas continue
on to the next step.
5) Verify that all venting and the cap is
unobstructed.
Do not use abrasive cleaners on
the glass.
Note: When the glass is cold and the
appliance is lit, it may cause
condensation and fog the glass.
This condensation is normal and will
disappear in a few minutes as the
glass heats up.
5) Turn the gas control counter clockwise to
"PILOT".
6) Push in control knob all the way and hold
in. Continually push and release the black
button on spark igniter until pilot lights.
Continue to hold the control knob in for
approximately one minute, then release
the gas control knob. The pilot flame should
continuetoburn. Ifthepilotdoesnotremain
lit,repeatoperationallowingalongerperiod
before releasing gas control knob.
DO NOT BURN THE APPLIANCE
WITHOUT THE GLASS FRONT IN
PLACE.
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OPERATING INSTRUCTIONS
COPY OF LIGHTING PLATE INSTRUCTIONS
LIGHTING INSTRUCTIONS
Gas Inlet
TO TURN OFF GAS APPLIANCE
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MAINTENANCE
MAINTENANCE
INSTRUCTIONS
AUTOMATIC
CONVECTION FAN
OPERATION
WARNING: CHILDREN AND ADULTS
SHOULD BE ALERTED TO THE
HAZARDS OF HIGH SURFACE
TEMPERATURE AND SHOULD
STAY AWAY TO AVOID BURNS OR
CLOTHING IGNITION. YOUNG
CHILDREN SHOULD BE CAREFULLY
SUPERVISEDWHENTHEYAREINTHE
SAME ROOM AS THE APPLIANCE.
1) Always turn the gas valve to off before
cleaning. For relighting, refer to lighting
instructions. Keep the burner and control
compartment clean by brushing and
vacuuming at least once a year.
Thefanoperatesautomatically,turntheknobon
the side of the faceplate to adjust to the desired
speed. The fan will turn on as the stove comes
up to operating temperature. After the unit has
been turned off and the unit cooled to below a
useful heat output range the fan will shut off
automatically.
When cleaning the logs, use a clean soft
paint brush as the logs are fragile and easily
damaged.
CAUTION: ANY SAFETY SCREEN OR
GUARDREMOVEDFORSERVICINGAN
APPLIANCEMUSTBEREPLACEDPRIOR
TO OPERATING THE APPLIANCE.
2) Clean (never when unit is hot) appliance,
door and louvers with a damp cloth. Never
use an abrasive cleaner. The gold louvers
(and optional gold door) may be scratched
if abrasives are used to clean them.
The heater is finished in a heat resistant
paint and should only be refinished with
heat resistant paint (not with wall paint).
Regency® uses StoveBrite Paint - Metallic
Black #6309.
NORMAL OPERATING
SOUNDS OF GAS
APPLIANCES
CLOTHING OR OTHER FLAMMABLE
MATERIALSHOULDNOTBEPLACED
ON OR NEAR THE APPLIANCE.
It is possible that you will hear some sounds
fromyourgasappliance.Thisisperfectlynormal
due to the fact that there are various gauges
and types of steel used within your appliance.
Listedbelowaresomeexamples.Allarenormal
operatingsoundsandshouldnotbeconsidered
as defects in your appliance.
LOG REPLACEMENT
3) Make a periodic check of burner for proper
position and condition. Visually check the
flameoftheburnerperiodically,makingsure
the flames are steady; not lifting or floating.
If there is a problem, call a qualified service
person.
The unit should never be used with broken logs.
Turn off the gas valve and allow the unit to cool
before opening door to carefully remove the
logs. The pilot light generates enough heat to
burn someone. If for any reason a log should
need replacement, you must use the proper
replacement log. The position of these logs
must be as shown in the diagram under Log
Installation.
Blower:
Regency® gasappliancesusehightechblowers
to push heated air farther into the room. It is not
unusual for the fan to make a "whirring" sound
when ON. This sound will increase or decrease
in volume depending on the speed setting of
your fan speed control.
4) The appliance and venting system must be
inspected before use, and at least annually,
byaqualifiedfieldserviceperson, toensure
that the flow of combustion and ventilation
air is not obstructed.
NOTE: Improper positioning of logs may
create carbon build-up and will alter
the unit’s performance which is not
covered under warranty.
During the annual service call, the burners
should be removed from the burner tray
and cleaned. Replace the embers but do
not block the pilot.
Burner Tray:
The burner tray is positioned directly under the
burnertube(s)andlogsandismadeofadifferent
gauge material from the rest of the firebox and
body.Therefore,thevaryingthicknessesofsteel
will expand and contract at slightly different
rates which can cause "ticking" and "cracking"
sounds. You should also be aware that as there
are temperature changes within the unit these
sounds will likely re-occur. Again, this is normal
for steel fireboxes.
5) Keep the area near the appliance clear and
free from combustible materials, gasoline
and other flammable vapours and liquids.
GLASS GASKET
If the glass gasket requires replacement use
7/8" flat glass gasket (Part # 936-243) for the
Bay Front and for the Flush Front.
6) Each time the appliance is lit, it may cause
condensation and fog the glass. This
condensation and fog is normal and will
disappear in a few minutes as the glass
heats up.
Blower Thermodisc:
When this thermally activated switch turns ON
it will create a small "clicking" sound. This is the
switch contacts closing and is normal.
GOLD-PLATED
ACCESSORIES
Neveroperatetheappliancewithout
the glass properly secured in place
or with the door open.
Pilot Flame:
While the pilot flame is on it can make a very
slight "whisper" sound.
The24caratgoldplatedfinishontheaccessories
requires little maintenance, and need only be
cleanedwithadampcloth.DONOTuseabrasive
materials or chemical cleaners, as they may
harm the finish and void the warranty.
7) Verify proper operation after servicing.
Gas Control Valve:
8) Periodically check the pilot flames, see the
diagrams inthe"ValveDescription"section.
If you have an incorrect flame pattern,
contact your Regency® dealer for further
instructions.
As the gas control valve turns ON and OFF, a
dullclickingsoundmaybeaudible,thisisnormal
operation of a gas regulator or valve.
Clean any fingerprints off before turning the
unit on. If the top louvers start to discolour,
check the door gasket seal and replace if
necessary.
Unit Body/Firebox:
Different types and thicknesses of steel will
expand and contract at different rates resulting
in some "cracking" and "ticking" sounds will be
heard throughout the cycling process.
Regency® E21-3 Gas Fireplace Insert
29
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MAINTENANCE
12) Remove the 2 screws on each side of the
firebox bottom and 4 screws on the rear
wall., and lift out.
DOOR GLASS
REPLACEMENT
REMOVING VALVE
ASSEMBLY
Your Regency® stove is supplied with high
temperature,5mmNeoceramceramicglassthat
will withstand the highest heat that your unit will
produce. In the event that you break your glass
by impact, purchase your replacement from an
authorizedRegency® dealeronly,andfollowour
step-by-step instructions for replacement.
1) Disconnect the power.
2) Shut off the gas.
3) Remove top and bottom louvers.
4) Remove top and bottom trim.
5) Remove glass.
Bay Glass Removal
6) Remove log set & embers, and brick
1) Remove the door from the unit and place
panels.
on a soft surface to prevent scratching.
7) Disconnect the gas line.
2) Removethenutsholdingtheglassretainers
in place.
8) Remove wires from valve (top and bottom
13) Remove valve assembly from stove body
terminals).
3) Remove the glass retainers (sides, top and
by removing 3 phillips screws.
bottom).
9) Remove the burner tray by removing the 1
screw on each side, then slide the tray to
the left and lift out.
4) Replace the glass. The glass must have
gasketing around it.
5) Reverse the previous steps, replace the
retainers and fasten with the nuts but do not
over tighten, as this can break the glass.
14) Remove the valve from the bracket and
6) Replace door on the stove and check the
replace. Reverse steps to install valve.
seal.
REMOVING THE FAN
IMPORTANT
Disconnect power supply
before servicing.
Remove 2 screws, then push burner tray to
left and lift out.
10) Remove the 2 screws to the right of the
cutout on the firebox bottom.
1) Disconnect the power.
2) Shut off the gas.
3) Remove top and bottom louvers.
4) Remove top and bottom trim.
5) Remove glass.
11) Remove the switch cover from the left side
of the body base and pull the thermodisc
out of the bracket under the left side of the
firebox bottom.
6) Remove logs, embers, and brick panels.
7) Remove Burner Tray and Firebox bottom
- see steps 9) to 12) in "Removing Valve
Assembly.
Flush Glass Replacement
8) Remove wires from fan.
9) Lift fan off of the two pins.
10) Reverse steps to install fan.
Replace with new flush front per instructions in
the "Flush Glass" section.
Remove the 2 nuts
holding the switch
box in place,
then pull the
thermosdisc out of
the bracket.
30
Regency® E21-3 Gas Fireplace Insert
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PARTS LIST
MAIN ASSEMBLY
Part #
Description
Part #
Description
530-518/P Fan Assembly
25)
26)
*
*
Top Bay Louver
Bottom Bay Louver
1)
2)
910-331/P Fan Motor (120V)
910-750
910-752
*
936-238
936-233
W241050
910-233
*
Power Cord (120V)
Wire Harness (Intermediate)
Firebox Bottom
Soft Fiber Gasket 8mm
3/4" Rope Gasket
Fan AUTO ON/OFF Thermodisc - NG
Fan AUTO ON/OFF Thermodisc - LP
Thermodisc Bracket
Draft Hood Slide Plate
Spill Switch
532-901
532-902
532-903
Brick Panel Set - Standard Brown
Brick Panel Set - Standard Red
Brick Panel Set - Herringbone Brown
3)
4)
5)
7)
33)
34)
35)
36)
*
*
*
Brick Panel - Rear
Brick Panel - Left Side
Brick Panel - Right Side
Brick Clips
8)
400-090
10)
12)
13)
17)
532-516
910-343
*
38)
39)
402-046
Glass Support Trim - Black
Spill Switch Bracket
Baffle
530-547/P Flush Front Glass Assembly
532-012
49)
532-920
Offset Flue Adaptor Kit (optional)
532-910
532-912
532-914
*
*
Flush Louver (set)-Black
Flush Louver (set)-Gold/Black
Flush Louver (set)-Steel/Black
Top Flush Louver
530-936
532-926
Zero Clearance Kit (optional)
4" Hearth Trim Zero Clearance (optional)
21)
23)
Bottom Flush Louver
918-671
Manual
530-952
530-954
530-955
Bay Louver (set)-Black
Bay Louver (set)-Gold/Black
Bay Louver (set)-Steel/Black
*Not available as a replacement part.
Regency® E21-3 Gas Fireplace Insert
31
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PARTS LIST
BURNER ASSEMBLY & LOG SET
Part #
Description
533-574/P Valve Assembly- NG
533-576/P Valve Assembly - LPG
52)
910-468
Valve SIT - NG/LPG
53)
56)
910-190
910-076
910-077
910-341
910-096
910-030
Piezo Ignitor & Nut
Pilot Assembly - SIT - 3 flame -NG
Pilot Assembly - SIT - 3 flame - Propane
Thermopile
Pilot Hood
Electrode
57)
58)
59)
904-162
904-163
#43 Orifice (NG)
#54 Orifice (LP)
61)
62)
402-526
533-535
Grate/Diffuse Assembly
Burner Assembly - NG/LP
533-930
534-969
Complete Log Set
Conversion to Propane Kit
*Not available as a replacement part.
32
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PARTS LIST
BAY & FLUSH FRONT ASSEMBLY
Part #
Description
Part #
Description
Flush Door
530-547/P Flush Door Assembly Complete
Bay Door
530-950
Complete Bay Front c/w Black Trim
107) 936-243
Gasket - Adhesive Backed 7/8"
Glass Side Trim
Flush Glass
Screw #10-24 x 1/2" Truss Head
Flush Glass Bracket
106) 940-312/P Side Glass
153)
154)
157)
*
*
*
107) 936-243
Gasket - Adhesive Backed 7/8"
108) 940-313/P Center Glass
158) 402-033
111) 400-153
112) 904-196
113) 400-152
Bay Glass Trim Top-Black
1" Round Ceramic Magnet
Bay Glass Trim Bottom - Black
*Not available as a replacement part.
402-956
Gold Trim Bay Front
114)
115)
*
*
Glass Retainer - Side - Top & Bottom
Glass Retainer - Center - Top & Bottom
Regency® E21-3 Gas Fireplace Insert
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33
PARTS LIST
FACEPLATE ASSEMBLY
Part #
Description
91) 910-330
92) 904-569
93) 910-246
Fan Speed Control (120 V)
Fan Speed Control Knob
Burner Switch ON/OFF (2 way)
400-950
320-940
400-926
Hearth Trim 1" Standard
Hearth Trim 1" Oversize
Hearth Trim 2" Standard
Hearth Trim 2" Oversize
Hearth Trim 4" Standard
Hearth Trim 4" Oversize
Hearth Trim 6" Standard
Hearth Trim 6" Oversize
320-942
94) 400-928
95) 320-944
400-959
320-946
532-918
Faceplate & Trim (Set) - Standard-Contour - Black
Faceplate Standard-Contour- Side Right
Faceplate Standard-Contour-Top
Faceplate Standard-Contour- Side Left
Faceplate Standard-Contour- Trim Right
Faceplate Standard-Contour- Trim Top
Faceplate Standard-Contour- Trim Left
121)
122)
123)
124)
125)
126)
*
*
*
*
*
*
532-919
Faceplate & Trim (Set) - Oversize-Contour - Black
Faceplate Contour- Oversize-Side Right
Faceplate Contour- Oversize-Top
Faceplate Contour- Oversize-Side Left
Trim Contour-Oversize-Side Right
Trim Contour-Oversize-Top
141)
142)
143)
144)
145)
146)
*
*
*
*
*
*
Trim Assy-Contour-Oversize-Side Left
531-933
Molded Faceplate & Trim (Set)
Faceplate Molded - Side Right
Faceplate Molded - Top
Faceplate Molded - Side Left
Mounting Bracket - Right
Filler Bracket
181)
182)
183)
184)
185)
186)
187)
*
*
*
*
*
*
*
Mounting Bracket - Left
Screw - #8 x 3/4" Pan Head
402-918
532-927
*
Faceplate & Trim (Set) - Zero Clearance Kit-Contour
Custom Faceplate
190)
Screw - #8 x 1/2" Black Self Tapping
199) 948-216
Regency® Logo
532-940
532-942
532-943
Full Screen Doors - Black
Full Screen Doors - Nickel
Full Screen Doors - Copper
*Not available as a replacement part.
34
Regency® E21-3 Gas Fireplace Insert
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WARRANTY
Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit
thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of a
Excalibur Product. This warranty is not transferable.
The Warranty: Limited Lifetime
The combustion chamber, heat exchanger, burner tubes/pans, logs, brick panels and gold plating (against defective manufacture only) are covered under the Limited Lifetime
Warranty for five (5) years for parts and subsidized labour* and parts only thereafter.
Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for five (5) years and parts only thereafter from date of purchase.
External casting, surrounds and grills are covered against cracks and warps resulting from manufacturer defects, parts and subsidized labour* for three (3) years from the date
of purchase and parts only thereafter.
Special Finishes - One year on brushed nickel and antique copper full screens and doors. You can expect some changes in color as the product "ages" with constant heating
and cooling. FPI warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing colors and marks,
ie. finger prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.
Electricalandmechanicalcomponentssuchasblowers,switches,wiring,thermodiscs,FPIremotecontrols,spillswitches,thermopiles,thermocouples,pilotassemblycomponents,
and gas valves are covered for two years parts and one year subsidized labour* from the date of purchase. Blowers and valves replaced under warranty are considered repairs and
continue as if new with appliance. ie. twelve (12) months from original purchase date of appliance with a minimum of three (3) months coverage from date of replacement.
FPI venting components are covered parts and subsidized labour* for three (3) years from date of purchase.
Simpson Dura-Vent venting components (Direct Vent units) are covered by Simpson Dura-Vent Inc. warranty.
Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a receipt only. Any
item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts.
Conditions:
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent provided
that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
Porcelain/Enamel - Absolute perfection is either guaranteed nor commercially possible. Any chips must be reported and inspected by an authorized dealer within three days of
installation. Reported damage after this time will be subject to rejection.
It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated
for manufacturer defect.
The authorized selling dealer is responsible for all in-field service work carried out on your Regency product. FPI will not be liable for results or costs of workmanship from
unauthorized service persons or dealers.
At all times FPI reserves the right to inspect product in the field which is claimed to be defective.
All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer name,
purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim.
At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once manufactured.
ie. as products evolve, field modifications or upgrades will not be performed.
FPI will not be liable for travel costs for service work.
Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.
Embers, rockwool, gaskets, door handles and paint are not covered under the terms of this warranty policy.
Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.
The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper installation, negligence
or accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative air pressure caused by mechanical
systems such as furnaces, fans, clothes dryer, etc.
Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.
FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy.
Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may nullify your warranty
on this product.
Any alteration to the unit which causes sooting or carboning that results in damage to the interior / exterior facia is not the responsibility of FPI.
* Subsidy according to job scale as predetermined by FPI.
Regency® E21-3 Gas Fireplace Insert
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35
Regency® fireplace products are designed
with reliability and simplicity in mind. In
addition, our internal Quality Assurance
Team carefully inspects each unit
thoroughly before it leaves our door.
Regency Fireplace Products is
pleased to extend this
Limited Lifetime Warranty to the
original purchaser of a Regency®
Product.
See the inside back cover for details.
Register your Regency® online at
Installer: Please complete the following information
Dealer Name & Address:______________________________________________
___________________________________________________________________
Installer: ___________________________________________________________
Phone #: ___________________________________________________________
Date Installed: ______________________________________________________
Serial No.:__________________________________________________________
Regency and energy are trademarks of FPI Fireplace Products International Ltd.
© Copyright 2009, FPI Fireplace Products International Ltd. All rights reserved.
Printed in Canada
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