43-2101.fm Page 1 Wednesday, February 23, 2000 9:12 AM
ET-2101
900 MHz Hands-free Phone
with Caller ID
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ˆ Contents
Introduction ........................................................................... 5
Important Caller ID Information ....................................... 7
Read This Before Installation .......................................... 8
FCC Statement ................................................................ 8
Preparation ............................................................................ 9
Selecting a Location ........................................................ 9
Connecting the Base ..................................................... 10
Connecting and Charging the Battery Pack .................. 11
Attaching the Headset Holder ........................................ 13
Connecting and
Adjusting the Headset ........................................................... 13
Setting the Ringers ........................................................ 14
Setting the Keypad Ringer’s Volume ............................. 14
Setting the Dialing Mode ............................................... 14
Storing Your Area Code ................................................. 15
Basic Operation .................................................................. 16
Adjusting the Headset’s Volume .................................... 17
Changing Channels ....................................................... 17
Using Redial .................................................................. 18
Using Mute .................................................................... 18
Using Flash .................................................................... 18
Using Tone Services On a Pulse Line ........................... 19
Using Page .................................................................... 19
Memory Dialing ................................................................... 20
Storing a Number in Memory ......................................... 20
Entering a Pause in a Memory Number ........................ 22
Dialing a Stored Number ............................................... 22
Reviewing Numbers Stored in Memory ......................... 22
3
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Deleting a Number from Memory .................................. 23
Chain Dialing Service Numbers ..................................... 23
Testing Stored Emergency Numbers ............................. 24
Message Waiting ........................................................... 24
Caller ID Operation ............................................................. 24
Call Waiting ................................................................... 25
Caller ID Messages ....................................................... 25
Reviewing Caller ID Records ......................................... 28
Dialing Numbers from a Caller ID Record ..................... 29
Deleting Caller ID Records ............................................ 29
Troubleshooting .................................................................. 31
Care ...................................................................................... 33
Replacing the Battery Pack ........................................... 33
The FCC Wants You to Know ........................................ 35
Lightning ........................................................................ 36
4
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ˆ Introduction
Your RadioShack Hands-free Phone combines the clarity of
900 MHz communication with portability and convenience. The
phone’s cordless keypad clips to your belt or clothing so you
can make and answer calls away from the base. The headset
allows you to use your hands while you talk.
The phone displays a caller’s phone number, name (if avail-
able), and the date and time the call was received. It can store
up to 40 records as provided by your local phone company to
Caller ID service subscribers.
If you have Call Waiting with Caller ID, the phone displays in-
coming caller information for a new call when you are already
on the phone.
Your phone’s other features include:
10-Memory Speed Dial
— stores up to 10 frequently called
phone numbers for easy dialing.
Receiver Volume Control
— lets you adjust the volume you
hear during a call.
Ringer Volume Control
— lets you choose high or low volume
on the keypad’s ringer.
Ample Talk and Standby Time
— when fully charged (about
12 hours), the supplied battery provides about 7 hours of talk
time or 7 days of standby time.
5
Introduction
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Dual Charging Slots
— lets you charge a spare battery pack
(not supplied), so the phone is always ready to go.
40-Channel Auto Scan
— automatically selects a clear chan-
nel when you make or answer a call.
Advanced Super CCT Circuitry
— provides sound clarity
comparable to that of a corded phone.
Security Access-Protection Code
— prevents other cordless
phone users from using your phone line.
Redial
— lets you redial the last number dialed with the touch of
a button.
Mute
— prevents the person on the other end of the phone line
from hearing you converse with someone else in the room.
Flash
— sends an electronic switchhook signal for use with
special phone services such as Call Waiting.
Tone or Pulse (Rotary) Dialing
— lets you use your phone
with tone or pulse dialing and lets you easily switch from pulse
to tone dialing for bank-by-phone or other special services.
Hearing-Aid Compatibility
— lets you use your phone with
hearing aids that have a T (telephone) switch.
Your phone is ETL listed to UL standards and meets all applica-
ble FCC standards.
6
Introduction
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IMPORTANT CALLER ID INFORMATION
To use the phone’s Caller ID and Call Waiting features, you
must be in an area where Caller ID and Call Waiting services
are available and you must subscribe to the services.
Where Caller ID is offered, one or more of the following options
are generally available:
• caller’s number only
• caller’s name only
• caller’s name and number
For the phone’s Caller ID memory dial feature to operate, you
must receive the caller’s number.
Important:
Cordless phones generally require AC power to op-
erate. You should also have a corded phone that does not re-
quire AC power to operate so you can still make and receive
calls if there is an AC power failure.
Your telephone operates on standard radio frequencies as allo-
cated by the FCC. Even though the access protection code pre-
vents unauthorized use of your phone line, it is possible for
other radio units operating on similar frequencies within a cer-
tain area to unintentionally intercept your conversations and/or
cause interference. This lack of privacy can occur with any
cordless phone.
7
Introduction
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READ THIS BEFORE INSTALLATION
Each device that you connect to the phone line draws power
from the phone line. We refer to this power draw as the device’s
ringer equivalence number, or REN. The REN is on the bottom
of the base.
If you are using more than one phone or other device on the
line, add up all the RENs. If the total is more than five (three in
rural areas), your phone might not ring. If ringer operation is im-
paired, remove a device from the line.
FCC STATEMENT
This telephone complies with Part 68 of FCC Rules. You must,
upon request, provide the FCC registration number and the
REN to your phone company. These numbers are on the bot-
tom of the base.
Note:
You must not connect your phone to any of the following:
• coin-operated systems
• party-line systems
• most electronic key phone systems
8
Introduction
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ˆ Preparation
SELECTING A LOCATION
You can place the phone’s base on a flat surface such as a
desk, shelf, or table. Select a location that is:
• near an easily accessible AC outlet
• near a telephone line jack
• out of the way of normal activities
• away from electrical machinery, electrical appliances, metal
walls, filing cabinets, wireless intercoms, security alarms,
and room monitors
The base’s location affects the phone’s range. If you have a
choice of several locations, try each to see which provides the
best performance.
Notes:
• Your telephone connects directly to a modular telephone
line jack. If your phone line jack is not a modular jack, you
can update the wiring yourself, using jacks and adapters
available at your local RadioShack store. Or, you can let
the phone company update the wiring for you.
• The USOC number of the jack to be installed is RJ11C.
9
Preparation
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CONNECTING THE BASE
You can power the base using the supplied 12V, 300-mA AC
adapter.
Cautions:
You must use a Class 2 power source that sup-
plies 12V DC and delivers at least 300 mA. Its
center tip must be set to positive and its plug
!
DC12V 300mA
must fit the phone's
jack. Using an adapter
that does not meet these specifications could damage the
phone or the adapter.
• Always connect the AC adapter to the base before you
connect it to AC power. When you finish, disconnect the
adapter from AC power before you disconnect it from the
base.
Follow these steps to connect the base to a phone line and AC
power.
1. Plug one end of the supplied
TEL LINE
modular cord into the
jack.
2. Plug the modular cord’s other
end into a modular phone line
jack.
3. Plug the supplied AC adapter’s
DC 12V 300mA
TEL LINE
DC 12V
barrel plug into the
300mA
.
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Preparation
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4. Plug the adapter into a standard AC outlet.
5. Lift the base’s antenna to a vertical position.
CONNECTING AND CHARGING THE
BATTERY PACK
The phone comes with a rechargeable nickel-cadmium battery
pack. You must connect the battery pack and charge it for at
least 12 hours for the first time before you use the phone.
To connect the battery pack, line up
the slots on the battery pack with the
posts on the back of the keypad.
Press down and slide the battery pack
forward until the latch clicks.
To charge the battery pack, place the keypad in the base’s front
charging slot. The STATUS/MESSAGE indicator lights.
To charge a spare battery pack,
CHARGE
place it in the rear charging slot
with its latch end facing down
and its contacts toward the rear
of the base. The CHARGE indi-
cator lights.
Charging
Slots
STATUS/
MESSAGE
Spare battery packs are avail-
able at your local RadioShack
store.
11
Preparation
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Notes:
• Recharge the battery pack anytime LOW BATTERY
appears, or if the keypad beeps while you are on the
phone.
• When you first use the phone after charging or recharging
the battery pack, the phone might not work. Return the key-
pad to the base for about 5 seconds to reset the security
access-protection code. The keypad blinks once.
• About once a month, fully discharge the battery pack by
keeping the phone off the base until LOW BATTERY
appears, or if the keypad beeps while you are on the
phone. Otherwise, the battery pack loses its ability to fully
recharge.
• If the STATUS/MESSAGE indicator does not light when
you place the keypad on the base, be sure the battery pack
and AC adapter are correctly and securely connected.
Also, check the charging contacts on the keypad and base.
If the contacts are dirty or tarnished, clean them with a pen-
cil eraser.
• If the battery pack becomes completely discharged or the
base loses power while the keypad is away from it, place
the keypad on the base for about 5 seconds to reset the
security access protection code. The keypad blinks once. If
the keypad loses power, leave it on the base to charge the
battery pack.
• If you are not going to use your phone for an extended
period of time, disconnect its battery pack. This helps
increase the battery pack’s usable life.
12
Preparation
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ATTACHING THE HEADSET
HOLDER
Handset
Holder
RINGER ON/
OFF
Insert the tabs on the headset holder into
the slots on the back of the base and
snap the holder into place.
CONNECTING AND
ADJUSTING THE HEADSET
1. Insert the headset’s plug
into the jack on the side of
the base.
Headset Jack
2. Place the headset on your
head with the earpiece
over either ear.
3. Adjust the headset band
until it rests with almost no
pressure on your ear and
the top of your head.
Microphone
Boom
If the headset is loose, press in slightly to tighten it. If it is
tight, gently pull the headset band out to loosen it.
4. Hold the headset in place and adjust the microphone boom
until it is about even with (but not in front of) your mouth.
Experiment until you find the most comfortable position.
Caution:
The microphone boom swivels on the headset. Do not
bend the microphone boom while you adjust it.
13
Preparation
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Note:
When you are not using the headset, place it on the
headset hanger. Otherwise (if you set it on a flat surface, for ex-
ample), you might have to repeat these adjustments.
SETTING THE RINGERS
RINGER OFF/ON
controls the keypad’s ringer. To have the
RINGER
ON
. To have
phone ring when a call comes in, set
to
RINGER
OFF
.
the phone not ring, set
to
OFF
, the phone does not ring, but you can
RINGER
With
set to
still make outgoing calls. If you hear an extension telephone
ring, you can answer the incoming call on this phone. The STA-
TUS/MESSAGE indicator flashes until you answer the call.
SETTING THE KEYPAD RINGER’S VOLUME
You can adjust the keypad’s ringer volume when the phone is
RING
not in use by repeatedly pressing
. The keypad rings with
the current volume (high or low) as you select it.
SETTING THE DIALING
MODE
TONE/PULSE
Set
on the back of the
base for the type of service you
have. If you are not sure which type
you have, do this simple test after
charging the battery pack.
TONE/PULSE
TONE/PULSE
TONE
.
1. Set
to
14
Preparation
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TALK
2. Press
so the STATUS/MESSAGE indicator lights and
listen for a dial tone.
0
1
3. Press any number other than or .
Note:
If your phone system requires that you dial an
9
access code ( , for example) before you dial an outside
number, do not press the access code either.
If the dial tone stops, you have touch-tone service. If the
dial tone continues, you have pulse service.
TALK
4. Place the keypad on the base or press
.
TONE/PULSE
TONE
. If
5. If you have tone service, leave
you have pulse service, set
set to
TONE-PULSE
PULSE
.
to
Note:
Replace the keypad on the base for 5 seconds after you
set the service type.
STORING YOUR AREA CODE
To dial a number from a Caller ID record (see “Dialing Numbers
from a Caller ID Record” on Page 29), you must first store your
local area code in the phone’s memory. When you dial from a
Caller ID record, the system skips the area code if it matches
the one you stored. Follow these steps to store your area code.
TALK
1. Make sure
is not pressed.
CHANNEL
2. Hold down
appears.
for 2 seconds. AREACODE =???
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Preparation
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3. Enter your three-digit area code. The keypad sounds two
long beeps. The area code is stored.
To replace a stored area code, store a new one in its place.
ˆ Basic Operation
9
8
TALK
/
TONE
FLASH
MUTE
Before you use the phone, put the headset on and adjust it as
needed (see “Connecting and Adjusting the Headset” on
Page 13).
16
Basic Operation
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TALK
To make a call, lift the keypad off the base, then press
.
You hear a dial tone and the STATUS/MESSAGE indicator
lights. Dial the number you want to call.
TALK
To answer a call, lift the keypad off the base, then press
The STATUS/MESSAGE indicator lights.
.
Notes:
• When you press a button, a single tone indicates that the
phone has accepted the command. Three tones indicate
that you pressed a button in error, you are out of range, or
there is severe interference. (See “Changing Channels.”)
• If interference is severe, the keypad might lose communi-
cation with the base and the call might disconnect. If this
happens, return the keypad to the base for about 5 sec-
onds to reset the security access-protection code. The key-
pad blinks once.
ADJUSTING THE HEADSET’S VOLUME
To adjust the headset’s volume, repeatedly
press8or
9during a call until the sound level is comfortable. You can set
the headset’s volume to one of four levels, and it remains set
even after you hang up.
CHANGING CHANNELS
TALK
Every time you press
, the phone automatically selects a
clear channel from the 40 it uses for communication between
the headset and the base. If you hear interference during a call,
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Basic Operation
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CHANNEL
repeatedly press
a clear one.
to change the channel until you get
USING REDIAL
TALK
To quickly redial the last number dialed, press
then
REDIAL
.
Notes:
• The redial memory holds up to 32 digits, so you can redial
long-distance as well as local numbers.
• The redial memory can also store tone entries (see “Using
Tone Services On a Pulse Line” on Page 19) and pause
entries (see “Entering a Pause in a Memory Number” on
Page 22).
REDIAL
• If the number you dialed is busy, press
without
hanging up the phone to redial the number. FLASH
appears and the dial tone sounds for about 2 seconds, then
the phone redials the number.
USING MUTE
To talk to someone else in the room without the person on the
other end of the phone line hearing your conversation, press
MUTE
MUTE
again to resume your phone conversation.
. Press
USING FLASH
FLASH
provides the electronic equivalent of a switchhook signal
for special phone services such as Call Waiting.
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Basic Operation
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FLASH
For example, if you have Call Waiting, press
to answer
an incoming call without disconnecting the current call. Press
FLASH
again to return to the first call.
Note:
FLASH
If you do not have any special phone services, pressing
might disconnect your current call.
USING TONE SERVICES ON A PULSE LINE
Some special services, such as bank-by-phone, require tone
signals. If you have pulse service, you can still use these tone
services by following these steps.
1. Dial the service’s main number.
TONE
2. When the service answers, press
/
. Any additional
numbers you dial are sent as tone signals.
TALK
3. After you complete the call, press
or return the key-
pad to the base. The phone automatically resets to pulse
dialing.
USING PAGE
You can send a page to the keypad to locate
it when it is away from the base and not in
PAGE/FIND
use. Press
on the base. PAGING
appears and the keypad rings for about 2
minutes. Press any key on the keypad or
PAGE/FIND
on the base to silence it sooner.
PAGE/FIND
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Basic Operation
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ˆ Memory Dialing
You can store up to 10 numbers of up to 24 digits each in the
phone’s memory.
Notes:
• To keep your accounts secure, we recommend you do not
store your personal access code for services such as bank-
by-phone in a memory location.
• When storing numbers for special services (such as alter-
nate long-distance or bank-by-phone), store the service’s
main phone number in one memory location and numbers
for additional information in other locations.
STORING A NUMBER IN MEMORY
MEMORY
1. Press
2. Press the memory location number ( – ) you want to store.
Note:
on the keypad.
1 0
To enter the number into the 10th memory location,
0
press .
MEMORY
3. Press
again. ENTER NAMEappears.
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Memory Dialing
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4. Enter the name (up to 15 characters) using the following
table:
# Presses
1
2
3
4
5
6
7
8
9
1
2
3
4
A
B
C
(
D
E
F
)
G
H
I
J
K
L
,
M
N
O
;
P
Q
R
S
T
U
V
?
W
X
Y
Z
–
∗
!
$
Note:
If you must enter two consecutive letters using the
FUNC
same number key, press
between the letters. For
22 666 22 1 5 666 FUNC 66
example, for “Bob Jones,” enter
33 7777
.
MEMORY
5. Press
again. ENTERTELNUMBRappears.
6. Dial the desired number (up to 24 digits).
MEMORY
7. Press
again to store the number. The keypad
sounds two long beeps.
Note:
If you hear three short beeps, you did not store the
number successfully. Start again from Step 1.
8. Slide out the memory index card at the bottom of the base
and write down the stored name and number.
Note:
If LOW BATTERY appears, or if the keypad beeps while
you are on the phone, recharge or replace the battery within two
minutes, or the numbers stored in memory will be lost.
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Memory Dialing
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ENTERING A PAUSE IN A MEMORY
NUMBER
In some telephone systems, you must dial an access code (9,
for example) and wait for a second dial tone before you can dial
an outside number. You can store the access code with the
phone number. However, if you do, you should also store a
pause after the access code to allow the outside line time to
REDIAL
connect. After entering the access code, press
a 3-second pause.
to enter
DIALING A STORED NUMBER
TALK
MEMORY
then
Press
. When you hear the dial tone, press
1 0
the memory location number ( – ). The memory location num-
ber (01–10) appears. The phone dials the number.
Note:
0
To dial the number in the 10th memory location, press .
MEMORY
To pre-dial the stored number, press
find the desired number. Then press
then 8or 9to
DIAL
.
REVIEWING NUMBERS STORED IN
MEMORY
MEMORY
1. Press
.
2. Press8or9to scroll through 10 memory location num-
0
ber, or enter the memory location number on the keypad ( ,
1 2
, , and so on) to display the stored number.
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Memory Dialing
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DELETING A NUMBER FROM MEMORY
TALK
1. Make sure
is not pressed.
MEMORY
2. Press
then enter the memory location number of
the number to be deleted.
DELETE
3. Press
4. Press
. ERASEMEMO?appears.
DELETE
again to clear the memory. Two long beeps
sound to confirm the number is deleted successfully.
Or, press any other button to cancel the deletion. Three
short beeps sound.
CHAIN DIALING SERVICE NUMBERS
For quick recall of numbers for special services (such as alter-
nate long distance or bank by phone), store each group of num-
bers in its own memory location.
When calling special services, dial the service’s main number
MEMORY
first. Then, at the appropriate place in the call, press
,
then the number for the location where the additional numbers
are stored.
Note:
If you use pulse dialing, be sure you have stored a tone
entry in another memory location (see “Using Tone Services On
a Pulse Line” on Page 19).
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Memory Dialing
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TESTING STORED EMERGENCY NUMBERS
If you store an emergency service’s number (police department,
fire department, ambulance) and you want to test the stored
number, make the test call during the late evening or early
morning to avoid peak demand periods. Remain on the line to
explain the reason for your call.
MESSAGE WAITING
If you subscribe to a message waiting service with your local
telephone company, the STATUS/MESSAGE indicator flashes
and MESSAGEWAITINGappears when you have a new mes-
sage waiting. The indicator continues flashing until you listen to
all of your messages, then MSG WAITING OFF appears for
about 5 seconds.
Note:
When you are using the phone and there is a message
waiting, the STATUS/MESSAGE indicator flashes to let you
know there is a message waiting. MESSAGE WAITING does
not appear.
ˆ Caller ID Operation
If you subscribe to Caller ID service from your phone company,
the system automatically displays information about calls you
receive and stores the information in Caller ID memory. The
system can store up to 40 number records (the most recent is
40), then replaces the oldest call with each new one.
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Caller ID Operation
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The first line of the Caller ID record shows the calling time, date
and the number of calls. The second line shows the phone
number of the caller. The third line shows the caller’s name, if
available. (See “Caller ID Messages” on Page 25.)
Note:
If you are programming the system when a call is re-
ceived, the phone automatically exits programming and shows
Caller ID information.
The STATUS/MESSAGE indicator flashes during an incoming
call, and NEWCALL#appears. The latest Caller ID record ap-
pears when the phone rings, then NEWCALLS #or REPTre-
mains on the display after the last incoming call.
CALL WAITING
If you subscribe to Call Waiting and a call comes in while you
are on the phone, you hear a tone that indicates you have an-
other call. The system displays the Caller ID/Call Waiting infor-
mation for about 5 seconds, then stores the information.
FLASH
To answer the incoming call, press
. To resume the pre-
FLASH
vious phone conservation, press
again.
CALLER ID MESSAGES
Display
Description
NEWCALL#
Indicates the number of new calls.
Note:
the displayed information.
NEWdoes not appear after you review
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Caller ID Operation
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Display
CALL #
Description
Indicates the Caller ID call number.
PRIVATE
The caller chose not to send Caller ID informa-
tion.
OUTOFAREA
ENDOFLIST
REPT
The caller is not within a Caller ID service area.
Appears when you reach the last call.
Appears if you have received a call from the
same phone number more than once.
ERASECALL
ID?
Delete a Caller ID record.
ERASEALL?
MEMO#
Delete all Caller ID records.
Indicates the memory location number.
No Caller ID data sent.
NODATA
ERASEMEMO? Delete a stored memo from records.
PAGING
ERROR
The base is paging the keypad.
Caller’s information was distorted before
reaching the system.
A message is waiting. (You must subscribe to
your phone company’s message waiting ser-
vice to see this.)
MESSAGE
WAITING
MSG
WAITING
OFF
All new messages have been played.
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Caller ID Operation
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Display
LONG
Description
Appears if your phone company sends infor-
mation indicating that the incoming call is long
DISTANCE
distance.
Notes:
•
•
•
If the call is private and long distance, the
display toggles between PRIVATEand
LONGDISTANCE.
If the call is out of area and long distance,
the display toggles between OUT OF
AREAand LONG DISTANCE.
If the caller’s name is available and the
call is both private or out of area and long
distance, the display toggles between the
caller’s name and LONGDISTANCE.
The call was forwarded from a number set up
to forward all calls. The display toggles
between the caller’s name and CALLFOR-
WARD.
CALL
FORWARD
The call was forwarded from a number set to
forward a call if the line is busy. The display
toggles between the caller’s name and CALL
FWDBUSY.
CALL FWD
BUSY
Indicates the number of new calls and all calls.
XXis the number of calls.
NEW=XX
TOTAL=XX
Appears when you redial a busy number with-
out hanging up the phone.
FLASH
27
Caller ID Operation
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43-2101.fm Page 28 Wednesday, February 23, 2000 9:12 AM
REVIEWING CALLER ID RECORDS
Each time you receive a call, your system stores a Caller ID
record that you can review later, even during a call. Each record
includes:
• call number
• time and date of the call
• caller’s telephone number (if available)
• caller’s name (if available)
Follow these steps to review Caller ID records.
TALK
1. Make sure
is not pressed.
2. Repeatedly press8to review records starting from CALL
#01, or press9to review records starting from the most
recent call.
REDIAL
3. To review the latest reviewed call number, press
.
Notes:
• The keypad display shows the first 15 characters of the
caller’s name and the last 15 digits of the phone number.
• Empty Caller ID memory locations do not appear.
• When the list is full, the oldest caller’s information is
replaced by the newest one.
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Caller ID Operation
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43-2101.fm Page 29 Wednesday, February 23, 2000 9:12 AM
DIALING NUMBERS FROM A CALLER ID
RECORD
TALK
1. Make sure
is not pressed.
2. Press8or 9to find the desired number. The memory
shows the phone number with area code.
FUNC
3. Press
once to dial the long distance prefix (1) plus
the area code and local number. For example, if the area
code is 604 and the local number is 555-1212, the phone
16045551212 FUNC
dials
if
is pressed.
FUNC
5551212
).
Press
twice to dial the local phone number (
FUNC
Press
three times to dial the long distance prefix and
15551212
local phone number (
).
FUNC
Press
four times to dial the area code and local
6045551212
phone number (
).
Note:
If the telephone company sends a 7-digit caller
FUNC
phone number, pressing
only.
dials the 7-digit number
DIAL
4. Press
. The system dials the caller’s phone number.
Note:
The system cannot dial a number if the Caller ID record
consists of a name only.
DELETING CALLER ID RECORDS
TALK
1. Make sure
is not pressed.
29
Caller ID Operation
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43-2101.fm Page 30 Wednesday, February 23, 2000 9:12 AM
Note:
You cannot delete records during a call.
2. To delete a single record, repeatedly press8or9to find
DELETE
the desired number, then press
. ERASE CALL
ID?appears.
DELETE
Or, to delete all records, hold down
for 3 seconds.
ERASEALL?appears.
DELETE
3. Press
again to confirm the deletion. The keypad
sounds two long beeps and the selected number is
deleted.
DELETE
Or, press any button other than
to cancel the dele-
tion. The keypad sounds three short beeps.
30
Caller ID Operation
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43-2101.fm Page 31 Wednesday, February 23, 2000 9:12 AM
ˆ Troubleshooting
We do not expect you have any problem with your telephone,
but if you do, the following suggestions might help. If you still
have problems, check the other phones on the same line to see
if they work properly. If they do and the problem does not
seems to be with your phone service, take the phone to your lo-
cal RadioShack store for assistance.
Problem
Suggestion
The keypad does
not work
•
•
Move the keypad closer to the base.
Raise the base’s antenna to a vertical
position.
•
Ensure the phone’s modular cord and
the AC adapter are correctly and
securely connected.
•
•
Recharge the keypad’s battery pack.
Reset the security access-protection
code by placing the keypad on the base
for about five seconds.
31
Troubleshooting
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43-2101.fm Page 32 Wednesday, February 23, 2000 9:12 AM
Problem
Suggestion
Call is noisy
•
•
Keep the headset and base away from
interference sources such as comput-
ers, remote control toys, wireless alarm
systems, wireless intercoms and room
monitors, fluorescent lights, and electri-
cal appliances.
If the interference is severe, turn off the
interfering device.
•
•
•
•
Move the keypad closer to the base.
Hang up and redial the number.
CHANNEL
Press
to change the channel.
The range
decreases.
Ensure the base’s antenna is raised
and is not touching a metal surface.
•
Recharge the keypad’s battery pack.
TONE/PULSE
correctly for the type of ser-
vice you have (see “Setting the Dialing
Mode” on Page 14).
Can receive calls,
but cannot make
calls.
Set
If you still have problems, disconnect the phone. If other phones
on the same line work properly, the fault is in this phone or its
installation. If you cannot locate the problem, take your phone to
your local RadioShack store for assistance.
32
Troubleshooting
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43-2101.fm Page 33 Wednesday, February 23, 2000 9:12 AM
ˆ Care
To enjoy your phone for a long time:
• Keep the phone dry. If it gets wet, wipe it dry immediately.
• Use and store the phone only in normal temperature envi-
ronments.
• Handle the phone gently and carefully. Don’t drop it.
• Keep the phone away from dust and dirt.
• Wipe the phone with a damp cloth occasionally to keep it
looking new.
Modifying or tampering with the phone’s internal components
can cause a malfunction and invalidate its warranty. If your
phone is not performing as it should, take it to your local Ra-
dioShack store for assistance. If the trouble is affecting the tele-
phone lines, the phone company can ask you to disconnect
your phone until you have resolved the problem.
REPLACING THE BATTERY PACK
If you follow the instructions in “Connecting and Charging the
Battery Pack” on Page 11, the battery pack should last about a
year. If the battery pack does not hold a charge for more than 2
hours after an overnight charge, replace it. You can order a re-
placement battery pack through your local RadioShack store.
33
Care
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43-2101.fm Page 34 Wednesday, February 23, 2000 9:12 AM
Note:
To avoid losing numbers stored in memory, you must in-
stall and begin charging the new battery pack within 2 minutes
of removing the old one.
1. To remove the old battery pack, press the latch release,
then slide the battery pack off the keypad.
2. To connect the new battery pack, line up the slots on the
battery pack with the posts on the keypad, then press down
and slide it forward until the latch clicks.
3. Charge the battery pack for 12 hours before using it.
Cautions:
• Be careful not to short the battery pack by touching it with
conducting materials, such as rings, bracelets, and keys.
The battery pack or conductor might overheat and burn.
• Do not dispose of the battery pack in a fire because it might
explode.
• Do not open or mutilate the battery pack.
Note:
If you have trouble replacing the battery pack, take the
phone to your local RadioShack store for assistance.
Important:
This phone can use nickel-
cadmium rechargeable batteries. At the end of
a nickel-cadmium battery's useful life, it must
be recycled or disposed of properly. Contact
your local, county, or state hazardous waste
management authorities for information on re-
cycling or disposal programs in your area or
0
0
8
3
4
34
Care
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43-2101.fm Page 35 Wednesday, February 23, 2000 9:12 AM
call 1-800-843-7422. Some options that might be available are:
municipal curbside collection, drop-off boxes at retailers such
as your local RadioShack store, recycling collection centers,
and mail-back programs.
THE FCC WANTS YOU TO KNOW
In the unlikely event that your phone causes problems on the
phone line, the phone company can temporarily discontinue
your service. If this happens, the phone company attempts to
notify you in advance. If advance notice is not practical, the
phone company notifies you as soon as possible and advises
you of your right to file a complaint with the FCC.
Also, the phone company can make changes to its lines, equip-
ment, operations, or procedures that could affect the operation
of this telephone. The telephone company notifies you of these
changes in advances, so you can take the necessary steps to
prevent interruption of your telephone service.
This equipment complies with the limits for a Class B digital de-
vice as specified in Part 15 of FCC Rules. These limits provide
reasonable protection against radio and TV interference in a
residential area. However, your equipment might cause TV or
radio interference even when it is operating properly. To elimi-
nate interference, you can try one or more of the following cor-
rective measures:
• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and the radio
or TV.
35
Care
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43-2101.fm Page 36 Wednesday, February 23, 2000 9:12 AM
• Use outlets on different electrical circuits for the equipment
and the radio or TV.
Consult your local RadioShack store if the problem still exists.
LIGHTNING
Your telephone has built-in lightning protection to reduce the
risk of damage from surges in telephone line and power line
current. This lightning protection meets or exceeds FCC re-
quirements. However, lightning striking the telephone or power
lines can damage your telephone.
Lightning damage is not common. Nevertheless, if you live in an
area that has severe electrical storms, we suggest that you un-
plug your phone before storms to reduce the possibility of dam-
age.
Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year
from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers. EXCEPT AS
PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF
MERCHANTABILITY AND FITNESS FOR
A
PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE
WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY
OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAM-
AGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH
OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF TIME,
DATA, PROPERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN
IF RadioShack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you.
In the event of a product defect during the warranty period, take the product and the RadioShack sales receipt as proof of purchase date
to any RadioShack store. RadioShack will, at its option, unless otherwise provided by law: (a) correct the defect by product repair without
charge for parts and labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase price. All replaced
parts and products, and products on which a refund is made, become the property of RadioShack. New or reconditioned parts and prod-
ucts may be used in the performance of warranty service. Repaired or replaced parts and products are warranted for the remainder of the
original warranty period. You will be charged for repair or replacement of the product made after the expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse, accident, misuse, improper or abnor-
mal usage, failure to follow instructions, improper installation or maintenance, alteration, lightning or other incidence of excess voltage or
current; (b) any repairs other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as fuses or batter-
ies; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs of product removal, installation, set-up service ad-
justment or reinstallation.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102
We Service What We Sell
12/99
02A00
43-2101
Printed in China
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