Radio Shack Caller ID Box CID 2904 User Guide

CID-2904 2-Line Caller ID  
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WARNING: To reduce the risk of fire or  
shock hazard, do not expose this product to  
rain or moisture.  
CAUTION  
RISK OF ELECTRIC  
!
SHOCK. DO NOT OPEN.  
CAUTION: TO REDUCE THE RISK  
OF ELECTRIC SHOCK, DO NOT  
REMOVE COVER OR BACK. NO USER-  
SERVICEABLE PARTS INSIDE. REFER  
SERVICING TO QUALIFIED PERSON-  
NEL.  
This symbol is intended to alert  
you to the presence of uninsu-  
lated dangerous voltage within  
the product’s enclosure that  
might be of sufficient magni-  
tude to constitute  
a
risk of  
electric shock. Do not open the  
product’s case.  
This symbol is intended to  
inform you that important oper-  
ating  
and  
maintenance  
!
instructions are included in the  
literature accompanying this  
product.  
3
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ˆ
Important  
Information  
To use this Caller ID (CID), you must  
be in an area where Caller ID service  
is available, and you must subscribe  
to the service.  
• Where Caller ID is offered, one or  
more of the following options are gen-  
erally available:  
– caller’s number only  
– caller’s name only  
– caller’s name and number  
Your CID displays the caller’s name  
only if that option is available in your  
area.  
• The actual number of Caller ID  
records your CID will store depends  
on the amount of Caller ID informa-  
tion sent by the phone company.  
Your 2-Line CID is ETL listed to UL stan-  
dards and meets all applicable FCC re-  
quirements.  
4
Important Information  
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FCC INFORMATION  
We have designed your Caller ID (CID) to  
conform to federal regulations, and you  
can connect it to most telephone lines.  
However, each CID (and each device,  
such as a telephone or answering ma-  
chine) that you connect to the telephone  
line draws power from the line. We refer to  
this power draw as the device’s ringer  
equivalence number, or REN. The REN is  
on the bottom of your CID.  
If you use more than one phone or other  
device on the line, add up all the RENs. If  
the total is more than five (three in  
rural areas), your phones might not ring. If  
ringer operation is impaired, remove a de-  
vice from the line.  
Your CID complies with Part 68 of the  
FCC Rules. You must, upon request, pro-  
vide the FCC registration number and the  
REN to your phone company. Both num-  
bers are on the bottom of the CID.  
You must not connect your CID to:  
• coin-operated systems  
• party-line systems  
5
Important Information  
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• most electronic key telephone sys-  
tems  
In the unlikely event that your CID causes  
problems on the phone line, the phone  
company can temporarily disconnect your  
service. If this happens, the phone com-  
pany attempts to notify you in advance. If  
advance notice is not practical, the phone  
company notifies you as soon as possible  
and advises you of your right to file a com-  
plaint with the FCC.  
Also, the phone company can make  
changes to its lines, equipment, opera-  
tions, or procedures that could affect the  
operation of this CID. The phone company  
notifies you of these changes in advance,  
so you can take the necessary steps to  
prevent interruption of your phone service.  
This CID complies with the limits for a  
Class B digital device as specified in Part  
15 of the FCC Rules. These limits provide  
reasonable protection against radio and  
TV interference in a residential area. How-  
ever, your equipment might cause TV or  
radio interference even when it is operat-  
ing properly.  
6
Important Information  
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To eliminate interference, you can try one  
or more of the following corrective mea-  
sures:  
• Reorient or relocate the TV or radio’s  
receiving antenna.  
• Increase the distance between the  
CID and the radio or TV.  
• Use outlets on different electrical cir-  
cuits for the equipment and the radio  
or TV.  
Consult your local RadioShack store if the  
problem continues.  
LIGHTNING  
Your CID has built-in protection circuits to  
reduce the risk of damage from surges in  
telephone and power line current. These  
protection circuits meet or exceed the  
FCC requirements. However, lightning  
striking the telephone or power lines can  
damage your CID.  
Lightning damage is not common. Never-  
theless, if you live in an area that has se-  
vere electrical storms, we suggest that  
you unplug your CID when storms  
approach to reduce the possibility of dam-  
age.  
7
Important Information  
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ˆ Features  
Your RadioShack 2-Line Caller ID (CID) is  
a combination of two Caller IDs. Its two  
separate displays and function keys for  
each line let you view call records easily. It  
stores and displays up to 100 multiple  
(name and number) or number-only Caller  
ID records for two telephone lines (50 for  
each line). The CID displays the caller’s  
telephone number (and name, if available  
in your area) and the date and time the  
call was received, as provided by your lo-  
cal phone company to Caller ID service  
subscribers.  
Note: Check with your local phone com-  
pany regarding name service availability.  
Your CID includes these features:  
Three-Line Liquid Crystal Display —  
makes it easy to see the caller information  
and the current time and date simulta-  
neously.  
Trilingual Operation — lets you select  
English, French, or Spanish as the mes-  
sage display.  
8
Features  
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Call Counter — shows the number of  
calls you have received.  
New Call Indicator — lets you see at a  
glance that you have new calls.  
Clock — displays the current time and  
date as provided to Caller ID service sub-  
scribers by your local telephone company.  
Reviewing Scrolling — lets you easily  
scroll through all records in Caller ID  
memory.  
Contrast Control — lets you adjust the  
display contrast to match your preference.  
Message Waiting — tells you when you  
have received a voice mail message (if  
you subscribe to the message waiting ser-  
vice from your local phone company).  
Note: The Message Waiting feature does  
not work with stutter dial tone service.  
Check with your telephone company for  
the type of service you have.  
9
Features  
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ˆ Preparation  
INSTALLING BATTERIES/  
SETUP  
You need six AAA batteries (not supplied)  
to power the CID. For the longest opera-  
tion and best performance, we recom-  
mend alkaline batteries, available at your  
local RadioShack store.  
Cautions:  
• Always use fresh batteries of the  
required size and recommended  
type.  
• Do not mix old and new batteries, dif-  
ferent types of batteries (alkaline,  
standard, or rechargeable), or  
rechargeable batteries of different  
capacities.  
Follow these steps to install batteries.  
1. Use a Phillips screwdriver to remove  
the battery compartment screw on  
the bottom of the CID and slide off the  
cover.  
10  
Preparation  
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2. Insert six fresh AAA batteries into the  
compartment as indicated by the  
polarity symbols (+ and –) marked  
inside.  
3. Turn the CID over so you can see the  
display. After you install the batteries,  
SETLANGUAGEflashes briefly, then  
ENGLISH (the default display lan-  
guage) flashes for about 10 seconds.  
Note: If you do not press any button  
for about 10 seconds, the CID auto-  
matically selects English and the time  
and date appear.  
4. To select another language, press  
REVIEW 8. FRENCHflashes. Press  
REVIEW 8 until the desired lan-  
guage flashes.  
5. Press REVIEW 9 to store the  
selected language. Or, after about 10  
seconds, the CID automatically  
stores the displayed language.  
12:00AM1/01appears.  
6. Replace the cover and secure it with  
the screw.  
When  
flashes or the display dims, re-  
place the batteries.  
11  
Preparation  
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Warning: Dispose of old batteries  
promptly and properly. Do not burn or  
bury them.  
Caution: Always remove old or weak bat-  
teries. Batteries can leak chemicals that  
can damage your CID.  
Notes:  
• Before you replace the batteries,  
have fresh ones on hand. If you do  
not install new batteries within about  
2 minutes after removing the old  
ones, the CID records and the date  
and time will be lost. The records  
cannot be replaced, but the date and  
time will automatically reset when you  
receive the next call.  
• Unplug both modular line cords from  
the CID before you replace the batter-  
ies.  
To reset the language, hold down  
REVIEW 8 and 9 until SETLAN-  
GUAGEflashes briefly then ENGLISH  
flashes on the display. Then repeat  
Steps 4–5 to set the language.  
12  
Preparation  
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ADJUSTING THE DISPLAY’S  
CONTRAST  
Your CID has eight display contrast set-  
tings (0–7).  
Follow these steps to adjust the display’s  
contrast.  
1. Hold down DELETE and REVIEW 9  
until CONTRASTX(Xequals the cur-  
rent contrast setting) appears.  
2. Continue to hold down DELETE and  
press REVIEW 8 or 9 to select the  
desired contrast setting.  
3. Release DELETE. The date and time  
appear.  
CONNECTING TO THE  
PHONE LINE  
The CID connects to your phone and  
phone line using four modular telephone  
line connectors. If your phone line does  
not have a modular jack, you can update  
the wiring yourself using adapters  
available at your local RadioShack store.  
Or, you can have the telephone company  
update your telephone wiring for you.  
13  
Preparation  
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Notes:  
• If you connect the CID to only one  
phone line, the CID displays Caller ID  
information for only that line.  
• The USOC number of the jack to be  
installed is RJ11C (for a single-line  
phone jack) or RJ14C (for a two-line  
phone jack).  
• One two-line modular cord and one  
single-line modular cord are supplied.  
The two-line cord has four pins inside  
the jack. The one-line cord has two  
pins inside the jack.  
The following illustrations show the pos-  
sible connections, depending on your  
telephone and phone line setup:  
For a Two-Line Phone and a Two-Line  
Phone Jack  
Line 1/Line 2  
Two-Line Phone  
Caller ID  
14  
Preparation  
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For a Two-Line Phone and Two Single-  
Line Phone Jacks  
Two-Line Phone  
Line 2 Line 1  
Caller ID  
For a Single-Line Phone and a Two-  
Line Phone Jack  
One-Line Phone  
Line 1/Line 2  
Caller ID  
For Two Single-Line Phones and a  
Two-Line Phone Jack  
Phone Two  
Line 1/Line 2  
Caller ID  
Phone One  
15  
Preparation  
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For Two Single-Line Phones and Two  
Single-Line Phone Jacks  
Phone One  
Line 2 Line 1  
Phone Two  
Caller ID  
CONNECTING TO AN  
ANSWERING MACHINE  
You can connect an answering machine  
to your CID to answer calls for either or  
both phone lines.  
Notes:  
• We provide only a few of the avail-  
able options for use of this CID with  
an answering machine. You can use  
any number of connection combina-  
tions with your CID such as a 2-line  
telephone or a telephone/ answering  
machine combination.  
• After connecting the answering  
machine, set it to answer after at  
least two rings.  
16  
Preparation  
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For Both Lines or Line 1 Only  
Line 1 or  
Answering  
Line 1/Line 2  
Machine  
Caller ID  
For Line 2 Only  
Answering  
Machine  
Line 2  
Caller ID  
MOUNTING THE CID  
You can place the CID on a flat surface  
with the supplied stand. Or, you can  
mount it on a wall.  
Note: The stand comes attached to the  
bottom of the CID for desk mounting.  
Follow these steps to mount the CID on a  
wall.  
1. To remove the stand, press down on  
the two tabs on the top of the stand  
and lift it off.  
17  
Preparation  
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2. Select a location near the phone line  
jack(s) and mark mounting screw  
locations 51/8 inches (130 mm) apart  
on the wall.  
1
3. Drill two /8-inch (3.5 mm) holes in the  
wall at the marked locations.  
4. Thread a screw into each hole until  
1
the head extends /8 inch (3.5 mm)  
from the wall.  
5. Align the two screws with the key-  
holes on the bottom of the CID. Slide  
the CID down onto the screws to  
secure it.  
18  
Preparation  
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ˆ Operation  
INCOMING CALLS  
When you subscribe to Caller ID service  
from your phone company, the phone  
company sends the caller’s phone num-  
ber (and name, if available) and the call’s  
time and date between the first and sec-  
ond rings. Your CID receives and displays  
this information for each call and updates  
the current date and time. You cannot  
manually set the date and time.  
CALL and the call indicator flash when  
you have an incoming call, and the call  
record appears for 20 seconds, then the  
number of new calls appears. The LINE 1  
or LINE 2 indicator flashes to show which  
line received the call and continue to flash  
until you review all calls.  
NEW flashes and the LINE 1 or LINE 2  
indicator flashes to show that you have  
received new calls since the last time  
you reviewed the stored records.  
19  
Operation  
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MESSAGE WAITING  
Note: The message waiting feature does  
not work with stutter dial tone service.  
Check with your phone company for the  
type of service you have.  
If you subscribe to the telephone com-  
pany’s message waiting service and  
have a voice-mail message waiting,  
CALLand MESSAGEWAITINGappear  
on the display. MESSAGEWAITINGre-  
mains on the display until you retrieve  
the message.  
If you are talking on the phone when a call  
comes in, it automatically rolls over to  
message waiting. The phone company  
sends the information after you end the  
current call and MESSAGEWAITINGap-  
pears on the display.  
In some area, callers have the option of  
blocking the sending of their Caller ID  
information. When a caller blocks the  
Caller ID information, -PRIVATE  
CALL– appears instead of the call infor-  
mation.  
20  
Operation  
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REVIEWING CALL RECORDS  
Each time you receive a call, your CID  
stores a record that you can see while you  
are on the phone, or review later. Your  
CID saves up to 100 call records for two  
phone lines (50 records for each line), re-  
placing the oldest call record with a new  
call record.  
Each call record includes the call number  
(order in which the call is received), the  
time and date of the call, the caller’s  
phone number (if available), and the call-  
er’s name (if available).  
To review the call records on LINE 1 or  
LINE 2, repeatedly press REVIEW 8 or  
9 on that line’s CID.  
END OF LIST appears when you try to  
scroll before the first or after the last call  
record.  
Note: The CID shows up to 10 digits of an  
incoming phone number. If the number is  
longer, you see only the last 10 digits.  
21  
Operation  
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Caller ID Messages  
Display  
(English, French,  
Spanish)  
Description  
NEW CALL(S) XX  
(three languages)  
Appears the first time  
you review a new call  
record. (XXis the  
number of new calls.)  
-PRIVATECALL-  
APPELPERSONNEL  
LLAMADAPRIVADA  
The caller has  
blocked the call infor-  
mation from being  
sent.  
END OF LIST  
FIN DE LIST  
FIN DE LISTA  
Appears when you  
reach the end of your  
call records.  
-----ERROR-----  
The call information  
-----ERREUR----- was garbled, or there  
-----ERROR-----  
was an error during  
the transmission of  
call information.  
NOCALLS  
AUCUN APPELS  
NOLLAMADAS  
Appears when you  
press a REVIEW key  
if there are no call  
records in the CID’s  
memory.  
22  
Operation  
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Display  
(English, French,  
Spanish)  
Description  
MESSAGEWAITING  
MES.ENATTENTE  
MENSAJEESPERA  
Appears when a  
message is waiting  
(you must subscribe  
to your phone com-  
pany’s message  
waiting service to see  
this).  
Note: The message  
waiting feature does  
not work with stutter  
dial tone service.  
-OUT OF AREA-  
-HORSZONE-  
-FUERADEAREA-  
The caller is not  
within a Caller ID ser-  
vice area. No call  
information appears.  
23  
Operation  
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DELETING CALLER ID  
RECORDS  
Caller ID records remain in memory until  
you delete them, unless they are lost dur-  
ing battery replacement (see “Installing  
Batteries/Setup” on Page 10).  
To delete a single call record on the de-  
sired phone line, repeatedly press that  
line’s REVIEW 8 or 9 until you see the  
record you want to delete, then press  
DELETE twice. The record disappears.  
The next record appears or, if no other  
calls are stored, NOCALLSappears.  
To delete the call records you have  
already reviewed on the desired phone  
line, hold down DELETE for that phone line  
for about eight seconds. ERASEALL...  
flashes. The time and date appear after all  
reviewed records have been deleted.  
24  
Operation  
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ˆ Troubleshooting  
If your CID is not working as it should,  
these suggestions might help you elimi-  
nate the problem.  
Problem  
Suggestions  
Display is  
blank.  
Replace the batteries. See  
“Installing Batteries/Setup”  
on Page 10.  
You have an  
Someone picked up a tele-  
incoming call, phone on the same phone  
but do not  
receive any  
call informa-  
tion.  
line before the CID recorded  
the call record. This is not a  
malfunction.  
Check that the CID is cor-  
rectly and securely con-  
nected.  
Call your phone company to  
verify that your Caller ID ser-  
vice is active.  
25  
Troubleshooting  
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CARE  
Keep the CID dry; if it gets wet, wipe it dry  
immediately. Use and store the CID only  
in normal temperature environments.  
Handle the CID carefully; do not drop it.  
Keep the CID away from dust and dirt,  
and wipe it with a damp cloth occasionally  
to keep it looking new.  
Modifying or tampering with the CID’s  
internal components can cause  
a
malfunction and invalidate its warranty. If  
your CID is not performing as it should,  
take it to your local RadioShack store for  
assistance. If the trouble is affecting the  
telephone lines, the phone company can  
ask you to disconnect your CID until you  
have resolved the problem.  
26  
Troubleshooting  
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ˆ Notes  
27  
Notes  
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Limited One-Year Warranty  
This product is warranted by RadioShack against manufacturing  
defects in material and workmanship under normal use for one (1)  
year from the date of purchase from RadioShack company-owned  
stores and authorized RadioShack franchisees and dealers. EX-  
CEPT AS PROVIDED HEREIN, RadioShack MAKES NO EX-  
PRESS WARRANTIES AND ANY IMPLIED WARRANTIES,  
INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR  
A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE  
DURATION OF THE WRITTEN LIMITED WARRANTIES CON-  
TAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack  
SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO CUS-  
TOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT  
TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR  
INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT  
OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, IN-  
CLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING  
FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY,  
REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDEN-  
TAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack  
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAM-  
AGES.  
Some states do not allow limitations on how long an implied war-  
ranty lasts or the exclusion or limitation of incidental or consequen-  
tial damages, so the above limitations or exclusions may not apply  
to you.  
In the event of a product defect during the warranty period, take the  
product and the RadioShack sales receipt as proof of purchase  
date to any RadioShack store. RadioShack will, at its option, unless  
otherwise provided by law: (a) correct the defect by product repair  
without charge for parts and labor; (b) replace the product with one  
of the same or similar design; or (c) refund the purchase price. All  
replaced parts and products, and products on which a refund is  
made, become the property of RadioShack. New or reconditioned  
parts and products may be used in the performance of warranty  
service. Repaired or replaced parts and products are warranted for  
the remainder of the original warranty period. You will be charged  
for repair or replacement of the product made after the expiration of  
the warranty period.  
This warranty does not cover: (a) damage or failure caused by or  
attributable to acts of God, abuse, accident, misuse, improper or  
abnormal usage, failure to follow instructions, improper installation  
or maintenance, alteration, lightning or other incidence of excess  
voltage or current; (b) any repairs other than those provided by a  
RadioShack Authorized Service Facility; (c) consumables such as  
fuses or batteries; (d) cosmetic damage; (e) transportation, ship-  
ping or insurance costs; or (f) costs of product removal, installation,  
set-up service adjustment or reinstallation.  
This warranty gives you specific legal rights, and you may also  
have other rights which vary from state to state.  
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort  
Worth, TX 76102  
We Service What We Sell  
12/99  
11A00  
43-2904  
Printed in Malaysia  
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