Radio Shack Answering Machine TAD 1009 User Guide

43-781.fm Page 1 Monday, August 16, 1999 7:41 AM  
Cat. No. 43-781  
OWNER’S MANUAL  
Please read before using this equipment.  
TAD-1009  
Digital Telephone Answering System  
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43-781.fm Page 3 Monday, August 16, 1999 7:41 AM  
Outgoing Message Remote Skip —  
stops playing your outgoing message  
during remote operation as soon as  
you enter your remote operation secu-  
rity code.  
This TAD has been tested and found to  
comply with all applicable UL and FCC  
standards.  
Phone Pick-Up Detection — stops  
recording when you pick up any phone  
on the same line as the TAD, and re-  
sets to answer the next call.  
For your records, we suggest you  
record your TAD’s serial number in the  
space provided. The serial number ap-  
pears on the bottom of the TAD.  
Serial Number ________________  
This symbol is intended to alert you  
to the presence of uninsulated dan-  
gerous voltage within the product’s  
enclosure that might be of sufficient  
magnitude to constitute a risk of  
electric shock. Do not open the  
product’s case.  
Warning: To prevent fire or shock haz-  
ard, do not expose this product to rain  
or moisture.  
CAUTION  
RISK OF ELECTRIC SHOCK.  
!
DO NOT OPEN.  
This symbol is intended to inform  
you that important operating and  
maintenance instructions are in-  
cluded in the literature accompany-  
ing this product.  
CAUTION: TO REDUCE THE RISK OF  
ELECTRIC SHOCK, DO NOT REMOVE  
COVER OR BACK. NO USER-SERVICE-  
ABLE PARTS INSIDE. REFER SERVICING  
TO QUALIFIED PERSONNEL.  
!
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READ THIS BEFORE  
INSTALLATION  
FCC STATEMENT  
Your TAD complies with Part 68 of  
FCC Rules. You must, upon request,  
provide the FCC registration number  
and the REN to your phone company.  
Both numbers appear on the bottom of  
your TAD.  
We have designed your TAD to con-  
form to federal regulations, and you  
can connect it to most telephone lines.  
However, each device that you con-  
nect to the phone line draws power  
from the line. We refer to this power  
draw as the device’s ringer equiva-  
lence number, or REN. The REN is  
shown on the bottom of your TAD.  
Note: You must not connect your TAD  
to:  
• Coin-operated systems  
• Party-line systems  
If you are using more than one device  
on the line, add up all the RENs. If the  
total is more than five, your phone  
might not ring and your TAD might not  
answer. In rural areas, a total REN of  
three might impair ringer operation. If  
ringer operation is impaired, remove  
one of the devices from the line.  
• Most electronic key phone sys-  
tems  
This device compiles with Part 15 of  
FCC Rules. Operation is subject to the  
following two conditions:  
• This device may not cause harm-  
ful interference.  
• This device must accept any inter-  
ference received, including inter-  
ference that may cause undesired  
operation.  
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CONTENTS  
Installation ............................................................................................................ 6  
Connecting to the Telephone Line .................................................................. 6  
Connecting the AC Adapter ............................................................................ 6  
Installing the Backup Battery .......................................................................... 7  
Preparation ........................................................................................................... 8  
Turning the TAD On/Off ................................................................................... 8  
Setting the Day and Time ................................................................................ 8  
Setting the Number of Rings ........................................................................... 9  
Recording Announcements ........................................................................... 10  
Recording the Outgoing Announcement ................................................ 10  
Checking/Deleting the Outgoing Announcement .................................... 10  
Recording the Memory Full Announcement ........................................... 11  
Checking/Deleting the Memory Full Announcement .............................. 11  
Basic Operation ................................................................................................. 12  
Setting the TAD to Answer/Not Answer Calls ............................................... 12  
Answering Calls ...................................................................................... 12  
Using the Announcement-Only Feature ........................................................ 13  
Recording the Announcement-Only Message ........................................ 13  
Turning Announcement-Only On/Off ...................................................... 13  
Checking/Deleting the Announcement-Only Message ........................... 14  
Screening Calls ............................................................................................. 14  
Recording a 2-Way Phone Conversation ...................................................... 14  
Recording a Memo ........................................................................................ 15  
Playing Messages ......................................................................................... 15  
Playing Incoming Messages ................................................................... 15  
Playing 2-Way Conversations ................................................................. 16  
Playing Memos ....................................................................................... 16  
Deleting Messages ....................................................................................... 17  
Remote Operation ............................................................................................. 18  
Using the Toll Saver ...................................................................................... 18  
Changing the Remote Code ......................................................................... 18  
Remote Answer-On ...................................................................................... 19  
Using Remote Commands ............................................................................ 19  
List of Remote Commands ..................................................................... 21  
Problem-Solving ................................................................................................ 22  
Resetting the TAD ......................................................................................... 24  
Care and Maintenance ...................................................................................... 25  
The FCC Wants You to Know ....................................................................... 26  
Lightning ....................................................................................................... 26  
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INSTALLATION  
Select a location for the TAD that is  
near a telephone jack and an AC outlet  
and is not in the way of normal activi-  
ties.  
CONNECTING  
THE AC ADAPTER  
Caution: You must use a Class II AC  
adapter that supplies 12 volts of pow-  
er, delivers at least 200 milliamps, and  
has a plug that properly fits the TAD’s  
12V DC jack with its center tip set to  
negative. The supplied adapter meets  
these specifications. Using an adapter  
that does not meet these specifications  
could damage the adapter and the  
TAD.  
CONNECTING TO THE  
TELEPHONE LINE  
illustration  
1. Unplug the telephone’s modular  
cord from the modular phone line  
jack and plug it into the TO TEL  
jack on the back of the TAD.  
illustration  
2. Plug one end of the supplied mod-  
ular cord into the TO LINE jack on  
the back of the TAD.  
1. Insert the small round plug of the  
supplied AC adapter into the 12V  
DC jack on the back of the TAD.  
3. Plug the cord’s other end into a  
modular phone line jack.  
2. Plug the other end of the AC  
adapter into a standard AC outlet.  
Note: If the phone line jack is not a  
modular jack, you must update the wir-  
ing. You can convert the wiring your-  
self, using jacks and adapters  
available at your local Radio Shack  
store. Or, you can let the phone com-  
pany update the wiring for you.  
The TAD initializes itself and the ON  
LINE, MEMO, and PLAY indicators  
flash six times. Then the TAD beeps  
once and the ON LINE indicator lights  
steadily.  
• The phone company will charge  
you for the installation of neces-  
sary jacks.  
illustration  
• The USOC number of the jack to  
be installed is RJ11C.  
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43-781.fm Page 7 Monday, August 16, 1999 7:41 AM  
Notes:  
2. Snap the battery’s contacts firmly  
to the battery connector, then put  
the battery into the compartment.  
• Be sure not to press any of the  
TAD’s buttons while you are plug-  
ging the adapter into the AC out-  
let. If you accidentally press a  
button, reset the TAD by unplug-  
ging the adapter from the AC out-  
let and reinserting it.  
illustration  
• The TAD cannot operate without  
AC power.  
3. Replace the cover, then reinsert  
and tighten the screw.  
Replace the battery if the LOW BATT.  
indicator turns on while the AC adapter  
is properly connected.  
INSTALLING THE  
BACKUP BATTERY  
If the AC power fails or you unplug the  
TAD, a 9V backup battery (not sup-  
plied) saves the messages and the  
settings for the day, time, and security  
code. We recommend you use an al-  
kaline battery, such as Radio Shack  
Cat. No. 23-553.  
illustration  
Cautions:  
• Before you replace the battery, be  
sure the supplied adapter is  
securely connected to an AC out-  
let and to the jack on the back of  
the TAD. Otherwise, you might  
lose any stored information.  
1. To remove the battery compart-  
ment cover on the bottom of the  
TAD, remove the screw with a  
small Phillips screwdriver, then lift  
off the cover.  
• Always use a fresh battery of the  
required size and type.  
illustration  
• Dispose of the battery promptly  
and properly. Do not bury or burn  
it.  
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PREPARATION  
Complete the procedures in this sec-  
tion before you set the TAD to answer  
calls.  
Notes:  
• Once you turn the TAD on, it is set  
to answer calls (see “Setting the  
TAD to Answer/Not Answer  
Calls”).  
Notes:  
• The keypad is located under the  
cover on the front of the TAD. Lift  
the cover to access the keys.  
• You can also turn the TAD on  
remotely (see “Remote Answer-  
On”).  
illustration  
SETTING THE DAY  
AND TIME  
You must set the current day and time  
so the TAD will record the day and time  
(date stamp) on each memo, incoming  
message, and 2-way conversation it  
records.  
• Before you begin any of the pro-  
cedures in this section, be sure  
the TAD is turned on (see “Turning  
the TAD On/Off”).  
Notes:  
TURNING THE TAD  
ON/OFF  
• If you do not set the date and  
time, the TAD will not record a  
date stamp.  
To turn on the TAD, simply press ON/  
• In Steps 2-6, you must enter your  
selection within 7 seconds after  
the TAD finishes saying the  
instruction. Otherwise, the TAD  
beeps three times, then exits the  
program mode. If this happens,  
start over again at Step 1.  
OFF so ON LINE turns on.  
illustration  
1. Press PGM/DEL. The TAD beeps  
To turn the TAD off, press ON/OFF  
once.  
again so ON LINE turns off.  
illustration  
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43-781.fm Page 9 Monday, August 16, 1999 7:41 AM  
2. Press 1/TIME. The TAD says  
“Press one for Monday. Press two  
for Tuesday. Press three for  
Wednesday. Press four for Thurs-  
day. Press five for Friday. Press  
six for Saturday. Press seven for  
Sunday.”  
SETTING THE NUMBER  
OF RINGS  
The TAD is preset to sound 4 rings be-  
fore it answers the first call. Follow  
these steps to change the number of  
rings (from 2-9).  
Notes:  
illustration  
• If you plan to check your mes-  
sages by long distance, set the  
number of rings to at least four to  
avoid unnecessary long distance  
charges when you call by remote  
to check your messages (see  
“Using the Toll Saver”).  
3. Press a number button to set the  
day of the week. The TAD says  
the day of the week and “Enter the  
time.”  
• In Steps 2 and 3, you must enter  
your selection within 7 seconds.  
otherwise, the TAD beeps three  
times then exits the programming  
mode. If this happens, start over  
again at Step 1.  
4. Press two digits for the hour. The  
TAD says the hour.  
If you make an invalid entry  
Note:  
(for example, 00 or 13), the TAD  
beeps three times and repeats  
“Enter the time.”  
5. Press two digits for the minute.  
The TAD says the minute and  
“Press one for AM, two for PM.”  
illustration  
If you make an invalid entry  
Note:  
(for example, 66), the TAD does  
not respond. Make a correct entry  
within 7 seconds.  
1. Press PGM/DEL. The TAD beeps  
once.  
6. Press 1 or 2. The TAD says the  
2. Press 3/RING. The TAD beeps  
current day and time.  
once.  
3. Enter the number of rings you  
want (up to 9). The TAD repeats  
the number, then beeps twice.  
To hear the current day of the week  
and time at any time, press TIME.  
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43-781.fm Page 10 Monday, August 16, 1999 7:41 AM  
OGM  
2. Release  
and record your  
RECORDING  
ANNOUNCEMENTS  
announcement. Speak into the  
TAD from about 12 inches away.  
Note: The outgoing message  
must be at least 2 seconds long  
for proper remote operation.  
Recording the Outgoing  
Announcement  
The TAD has a built-in outgoing an-  
nouncement that says “Please leave  
your message after the tone.”  
3. When you finish speaking, press  
ON/OFF  
. The TAD beeps once, the  
announcement plays, then the ON  
LINE indicator stops flashing and  
the TAD beeps once more.  
You can record another announce-  
ment for the caller to hear when the  
TAD answers a call. The announce-  
ment can be up to 1 minute long.  
Note: To change the outgoing an-  
nouncement, you can repeat these  
steps to record over the current one, or  
delete the current one so the TAD  
once again uses its built-in outgoing  
announcement (see “Checking/Delet-  
ing the Outgoing Announcement”).  
Important Hints:  
• We recommend you write down  
your  
announcement  
before  
recording it. If you plan to record  
callers’ messages, ask for the  
caller’s name, phone number, and  
message.  
Checking/Deleting the  
Outgoing Announcement  
• Do not tell callers that you are not  
home. Instead, say that you can-  
not come to the phone right now.  
OGM  
You can press  
the outgoing announcement. Adjust  
VOLUME  
at any time to play  
on the side of the TAD to a  
Follow these steps to record your out-  
going announcement.  
comfortable listening level.  
To stop listening to the outgoing an-  
OGM  
1. Press and hold  
(outgoing  
ON/  
nouncement before it ends, press  
OFF  
message) until the TAD beeps  
and the ON LINE indicator  
flashes.  
.
To delete your recorded outgoing an-  
PGM/DEL  
nouncement, press  
while the  
TAD is playing it. The TAD beeps twice  
and is then set to use its built-in an-  
nouncement.  
illustration  
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43-781.fm Page 11 Monday, August 16, 1999 7:41 AM  
Recording the Memory Full  
Announcement  
Checking/Deleting the  
Memory Full Announcement  
The TAD has a built-in memory full an-  
nouncement. When the memory be-  
comes full and the TAD can no longer  
record messages, the ON LINE, PLAY,  
and MEMO indicators flash, and the  
TAD announces to the caller “The  
memory is full.”  
You can press 4/OGM2 at any time to  
play the memory full announcement.  
Adjust VOLUME on the side of the TAD  
to a comfortable listening level.  
To stop listening to the memory full an-  
nouncement before it ends, press ON/  
OFF.  
Follow these steps if you want to  
record your own memory full an-  
nouncement (up to 1 minute in length).  
To delete your recorded memory full  
announcement, press PGM/DEL while  
the TAD is playing it. The TAD beeps  
twice and is then set to use its built-in  
announcement.  
1. Press and hold 4/OGM2 until the  
TAD beeps and the ON LINE indi-  
cator flashes.  
illustration  
2. Speak into the TAD in a strong  
voice from about 12 inches away.  
3. Press ON/OFF when you finish  
recording the announcement. The  
TAD plays the current memory full  
announcement.  
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43-781.fm Page 12 Monday, August 16, 1999 7:41 AM  
BASIC OPERATION  
Be sure you complete the procedures  
in “Installation” and “Preparation” be-  
fore you begin using the TAD.  
Answering Calls  
After the TAD answers a call, the out-  
going announcement plays then the  
TAD sounds a beep and recording be-  
gins.  
SETTING THE TAD TO  
ANSWER/NOT ANSWER  
CALLS  
The caller can leave a message of up  
to 1 minute in length. After the call is  
over (when the caller hangs up or is si-  
lent for more than 7 seconds, or the  
maximum message length is reached),  
the TAD hangs up and resets to an-  
swer the next call. The PLAY indicator  
flashes to indicate an incoming mes-  
sage(s) has been recorded.  
To set the TAD to answer calls, simply  
turn it on by pressing ON/OFF until the  
ON LINE indicator turns on.  
illustration  
illustration  
Note: You can use a remote phone to  
set the TAD to answer calls. See “Re-  
mote Answer-On.”  
Notes:  
To set the TAD to not answer calls,  
simply turn it off by pressing ON/OFF  
until the ON LINE indicator turns off.  
• Many local phone companies use  
calling party control (CPC) to sig-  
nal that the caller has hung up.  
Your TAD can recognize a CPC  
signal and release the line. If the  
TAD records phone company  
messages or dial tones, your local  
phone company probably does  
not use CPC.  
• If the TAD reaches 100 percent  
full while a caller is leaving a mes-  
sage, the TAD hangs up. When  
the next call comes in, the TAD  
plays the memory full announce-  
ment.  
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43-781.fm Page 13 Monday, August 16, 1999 7:41 AM  
• If the caller hangs up or is silent  
for more than 7 seconds, or if the  
incoming message is less than 2  
seconds in length, the TAD hangs  
up and resets to answer the next  
call, but does not record a mes-  
sage.  
Recording the  
Announcement-Only  
Message  
ANN ONLY  
1. Press  
cator turns on, then press and  
OGM  
so the ANN indi-  
hold  
until the TAD beeps  
once and the ON LINE indicator  
flashes.  
• If the TAD answers when the  
memory is full, it plays the mem-  
ory full announcement and beeps,  
waits 7 seconds for any remote  
operation commands (see “Using  
Remote Operation Commands”),  
then hangs up. The TAD cannot  
record additional messages until  
you delete at least some of the old  
ones (see “Deleting Messages”).  
illustration  
OGM  
2. Release  
and record your  
message. Speak into the TAD  
from about 12 inches away.  
3. When you finish speaking, press  
USING THE  
ON/OFF  
. The TAD beeps once, the  
ANNOUNCEMENT-ONLY  
FEATURE  
announcement-only message  
plays, then the ON LINE indicator  
stops flashing and the TAD beeps  
once more. The announcement-  
only feature is now on.  
Your TAD’s announcement-only fea-  
ture lets you set the TAD to play a mes-  
sage for the caller, then automatically  
hang up without letting the caller leave  
a message.  
Turning Announcement-Only  
On/Off  
Note: When the TAD is set for  
announcement-only, you cannot set it  
to record calls using the remote com-  
mands as described in “Remote  
Answer-On.”  
To turn on the announcement-only fea-  
ANN ONLY  
. The  
ture at any time, press  
ANN indicator turns on and the TAD  
beeps twice.  
To turn off the announcement-only fea-  
ANN ONLY  
. The ANN indi-  
ture, press  
cator turns off and the TAD beeps  
twice.  
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43-781.fm Page 14 Monday, August 16, 1999 7:41 AM  
Note: If you pick up the phone just as  
the TAD answers, the TAD might not  
stop recording. If this happens, hang  
up the phone momentarily, then pick it  
up again.  
Checking/Deleting the  
Announcement-Only  
Message  
You can press OGM while the ANN in-  
dicator is turned on to play the an-  
nouncement-only message. Adjust  
VOLUME on the side of the TAD to a  
comfortable listening level.  
RECORDING A 2-WAY  
PHONE CONVERSATION  
You can record both sides of a conver-  
sation on any phone connected to the  
same phone line as the TAD.  
To stop listening to the message be-  
fore it ends, press ON/OFF.  
To delete your recorded announce-  
ment-only message, press PGM/DEL  
while the TAD is playing it.  
At any time during the conversation,  
press and hold 2-WAY for about 2 sec-  
onds. The ON LINE indicator flashes,  
the TAD beeps once, and recording  
begins.  
Note: If you delete your recorded an-  
nouncement-only message (or never  
initially record an announcement), to  
use the announcement-only feature,  
you must first record an announce-  
ment-only message. Otherwise, the  
TAD will not answer calls.  
illustration  
To stop recording, press ON/OFF or  
hang up the phone. The ON LINE indi-  
cator stops flashing, the TAD beeps  
once, and recording stops.  
SCREENING CALLS  
To screen your calls, let the TAD an-  
swer all calls for you, and listen to the  
caller’s message through the TAD’s  
speaker. If you decide to answer the  
call, pick up any phone connected to  
the same phone line as the TAD. The  
TAD stops recording and resets to an-  
swer the next call.  
Note: It is illegal in some states to  
record a conversation without the con-  
sent of all parties to the conversation,  
including the phone company. Check  
the laws in your area before using the  
two-way record feature.  
To play back a recorded conversation,  
see “Playing 2-Way Conversations.”  
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43-781.fm Page 15 Monday, August 16, 1999 7:41 AM  
To repeat the current mes-  
RECORDING A MEMO  
<
7/  
sage, press  
A memo is a message that you record  
by speaking directly into the TAD, with-  
out calling in on the phone line.  
To skip back to the previous  
6/  
message, press  
To skip forward to the next  
MEMO  
1. Press and hold  
until the  
9/  
message, press  
TAD beeps. The ON LINE indica-  
tor flashes and the MEMO indica-  
tor lights steadily.  
To delete any type of message,  
see “Deleting Messages.”  
To stop playback of any message  
ON/OFF  
at any time, press  
.
illustration  
Playing Incoming Messages  
The PLAY indicator flashes after the  
TAD records one or more incoming  
messages. To listen to an incoming  
MEMO  
2. Release  
and record your  
message. Speak into the TAD  
from about 12 inches away.  
PLAY  
message(s), press  
. The TAD  
3. When you finish speaking, press  
tells you how many messages it has  
recorded. For example, if there are  
three messages, the TAD says “Three  
messages.”  
ON/OFF  
. The TAD beeps once  
then the ON LINE indicator lights  
steadily. The MEMO indicator  
flashes to indicate that you have a  
“memo” message.  
The TAD plays each recorded mes-  
sage, one after the other, beginning  
with the most recent one. At the end of  
each message, the TAD announces  
the day and time the message was re-  
corded. After playing the last message,  
the TAD beeps once.  
To play back a memo, see “Playing  
Memos.”  
PLAYING MESSAGES  
After you play the message(s), the  
PLAY indicator lights steadily and the  
TAD automatically saves the mes-  
sage(s) and resets to answer calls. To  
replay the incoming message(s), sim-  
Notes:  
• During playback of any message  
type (incoming message, memo,  
or 2-way conversation), you can  
repeat the current message, or  
skip backward or forward to the  
previous or next message.  
PLAY  
ply press  
again.  
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43-781.fm Page 16 Monday, August 16, 1999 7:41 AM  
Playing 2-Way Conversations  
Playing Memos  
To listen to a recorded 2-way conver-  
sation, press 2-WAY. The TAD tells you  
how many 2-way conversations it has  
recorded. For example, if there are  
two, the TAD says “Two messages.”  
To listen to a recorded memo, press  
MEMO. The TAD tells you how many  
memos it has recorded. For example, if  
there are two, the TAD says “Two mes-  
sages.”  
The TAD plays each recorded 2-way  
conversation, one after the other, be-  
ginning with the most recent one. At  
the end of each, the TAD announces  
the day and time the conversation was  
recorded. After playing the last conver-  
sation, the TAD beeps once.  
The TAD plays each recorded memo,  
one after the other, beginning with the  
most recent one. At the end of each,  
the TAD announces the day and time  
the conversation was recorded. After  
playing the last memo, the TAD beeps  
once.  
After you play the conversation(s), the  
TAD automatically saves the conver-  
sation(s) and resets to answer calls.  
To replay the conversation(s), simply  
press 2-WAY again.  
After you play the memo(s), the MEMO  
indicator lights steadily and the TAD  
automatically saves the memo(s) and  
resets to answer calls. To replay the  
memo(s), simply press MEMO again.  
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43-781.fm Page 17 Monday, August 16, 1999 7:41 AM  
• If you did not previously set the  
day and time, the TAD will not play  
a day/time stamp and you cannot  
delete a message the first time  
you play it.  
DELETING MESSAGES  
The TAD-1009 lets you delete mes-  
sages individually (during playback) or  
all at once (before or after playback).  
To delete all incoming messages,  
To delete a particular incoming  
message, 2-way conversation, or  
memo:  
PGM/DEL  
press and hold  
ter playback until the TAD beeps once.  
PLAY  
before or af-  
Then press and hold  
until the  
the first time you play it, press  
TAD beeps twice. The PLAY indicator  
turns off.  
PGM/DEL  
immediately after the  
caller’s message ends (while the  
day/time stamp plays) but before  
the TAD beeps to start the next  
message or function.  
To delete all 2-way conversations,  
PGM/DEL  
press and hold  
before or af-  
ter playback until the TAD beeps once.  
2-WAY  
Then press and hold  
TAD beeps twice.  
until the  
after playing all messages  
once, begin playback again, then  
PGM/DEL  
press  
while the TAD is  
To delete all memos, press and hold  
PGM/DEL  
playing the message you want to  
delete.  
before or after playback until  
the TAD beeps once. Then press and  
MEMO  
hold  
until the TAD beeps twice.  
Playback stops, the TAD beeps twice,  
then playback continues with the next  
message (if any).  
The MEMO indicator turns off.  
Notes:  
PGM/DEL  
• If you press  
before the  
caller’s message ends while the  
TAD is playing that message for  
the first time, the TAD beeps once  
then skips to the beginning of the  
next message (if any) without  
deleting the message.  
17  
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43-781.fm Page 18 Monday, August 16, 1999 7:41 AM  
REMOTE OPERATION  
While you are away from your home or  
office, you can use a touch-tone phone  
or a pulse (rotary) phone with a pocket  
tone dialer to enter your remote opera-  
tion security code and do any of the fol-  
lowing:  
CHANGING THE  
REMOTE CODE  
To use your TAD from a remote tele-  
phone, you must first enter a 3-digit re-  
mote operation security code. The  
security code for your TAD is preset to  
028. You can either use the preset  
code, or follow these steps to change  
it.  
• Set the TAD to answer calls  
• Listen to your messages  
• Record a new announcement  
• Record a memo  
Note: In Steps 2 and 3, you must enter  
your selection within 7 seconds. Other-  
wise, the TAD beeps three times then  
exits the programming mode. If this  
happens, start over again at Step 1.  
• Delete individual messages  
• Monitor the room where the TAD  
is located  
1. Press PGM/DEL. The TAD beeps  
USING THE TOLL SAVER  
once.  
2. Press 2/REMOTE. The TAD beeps  
If the TAD is set to answer in three  
rings or more and there are new mes-  
sages (ones you have not played), the  
TAD answers two rings sooner than  
you set. For example, if you set it to  
answer in five rings and there are new  
messages, it will answer after three  
rings.  
once.  
illustration  
3. Enter the new remote operation  
security code. The TAD beeps  
once after you press each button,  
then it beeps twice to indicate the  
new code has been stored in  
memory.  
If there are no new messages (or you  
set the TAD to answer in two rings or  
less), it answers according to the  
number of rings you set. This gives  
you time to hang up before the TAD  
answers and avoid unnecessary long-  
distance charges.  
To use the toll-saver, be sure the TAD  
is set to answer in three rings or more.  
18  
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43-781.fm Page 19 Monday, August 16, 1999 7:41 AM  
REMOTE ANSWER-ON  
USING REMOTE  
COMMANDS  
If the TAD is connected to AC power,  
you can use any remote phone to turn  
the TAD on and set it to answer calls  
and record messages.  
Follow these steps to operate the TAD  
from a remote touch-tone phone.  
1. Dial your phone number.  
To remotely set the TAD to answer  
calls, dial your phone number and wait  
about 12 rings until the TAD answers.  
Then hang up the phone or proceed  
with remote operation beginning with  
Step 2 under “Using Remote Control  
Commands.”  
2. When the outgoing announce-  
ment begins, press  
announcement stops.  
.
The  
3. Enter the 3-digit remote operation  
security code. The TAD sounds  
three long beeps then announces  
“Press one to play back memos.  
Press two to play back messages.  
Press three to monitor the room.  
Press four to record a new outgo-  
ing message. Press six to skip  
back one message. Press seven  
to repeat the message. Press  
eight to erase messages. Press  
nine to skip the message. Press  
star ( ) to stop playback or  
record.”  
After you hang up, the TAD answers  
calls and records incoming messages.  
Note: When the TAD is set for an-  
nouncement-only, the TAD answers  
calls but does not record messages.  
Note: If no beeps sound, re-enter  
the code. If you enter the correct  
code, but the TAD does not  
accept it, the code might have  
reset to the default (028) because  
of low battery power. Try entering  
028 as the security code. If this  
works, replace the TAD’s backup  
battery and reset the remote oper-  
ation security code as soon as  
you return to the TAD’s location  
(see “Setting the Day and Time”  
and “Setting the Remote Opera-  
tion Security Code”).  
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43-781.fm Page 20 Monday, August 16, 1999 7:41 AM  
4. Within 7 seconds, enter your  
selection (see “List of Remote  
Commands”).  
• If you do not have CPC service  
and you hang up while the TAD  
is playing back the messages,  
the TAD might not recognize  
that you hung up. If someone  
calls while the TAD continues to  
play the messages, the caller  
hears a busy signal. We recom-  
mend that you play all the mes-  
sages or skip forward through  
the messages using remote  
commands until the TAD beeps  
once before you hang up. This  
is to ensure you hear all your  
messages.  
Notes:  
• If you do not press a button  
within 7 seconds, the TAD  
hangs up.  
To delete a message the first  
time you hear it, you must press  
8 immediately after the caller’s  
message ends but before the  
TAD beeps to start the next  
message or function. However,  
if you are repeating a message,  
you can press 8 at any time  
before the message ends.  
5. After completing the selected  
function, the TAD beeps once  
then plays the next recorded mes-  
sage (if you are playing back mes-  
sages) or begins re-announcing  
the list of selections. Enter a new  
command or hang up the phone.  
• After you enter a remote com-  
mand, the TAD is preset to  
beep twice after about 160 sec-  
onds, then automatically hang  
up after about 180 seconds if  
you do not enter another com-  
mand. If you are listening to  
your messages and the TAD-  
1009 beeps twice to warn you  
that it is about to hang up, you  
can press 7 to repeat the cur-  
rent message and reset the  
TAD-1009’s time cycle.  
• If your telephone line has CPC  
service and you hang up while  
the TAD is playing back the  
messages, it stops playback  
immediately and resets to  
answer the next call.  
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43-781.fm Page 21 Monday, August 16, 1999 7:41 AM  
List of Remote Commands  
Use these keys on a touch-tone phone or pocket tone dialer to operate the TAD  
when you are away from your home or office.  
Number  
Press To:  
1
2
3
Play memo messages.  
Play incoming messages.  
Monitor the room where the TAD is installed. The room is mon-  
itored for 1 minute. Press 3 again to monitor for another  
minute. You can repeat this for as long as you like.  
4
6
7
8
9
Record a new outgoing announcement.  
Skip back to the previous message (during playback).  
Repeat the message (during playback).  
Delete the current message (during playback).  
Skip forward to the next message (during playback).  
Stop playback of incoming messages, memos, or the outgoing  
announcement; end re-recording of an outgoing announce-  
ment.  
(star)  
21  
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43-781.fm Page 22 Monday, August 16, 1999 7:41 AM  
PROBLEM-SOLVING  
We do not expect you to have any problems with your TAD, but if you do, try these  
suggestions. If the TAD still doesn’t operate as you think it should, take the TAD to  
your local Radio Shack store for assistance.  
Problem  
Cause  
Remedy  
The TAD records a dial The caller hung up without  
tone, siren, beeping, or leaving a message or without  
Press 9 to play the  
next message.  
an operator’s voice  
instead of a caller’s  
message.  
using the maximum time, and  
your local telephone com-  
pany does not send out CPC  
signals.  
The phone line is not properly  
connected.  
Check all phone line  
connections.  
The TAD is not plugged into  
power.  
Make sure the AC  
adapter is properly  
connected to the  
TAD.  
The TAD does not  
answer calls.  
There is not enough memory  
available to record a mes-  
sage.  
Delete messages.  
The TAD is not set to answer  
calls.  
Press ON/OFF.  
You were too close to the TAD Re-record the  
or you spoke too loudly when  
recording the announcement.  
announcement,  
speaking in a normal  
tone of voice about  
12 inches from the  
TAD.  
The outgoing  
announcement is dis-  
torted.  
There was too much back-  
ground noise in the room  
when you recorded the  
announcement.  
Re-record the  
announcement.  
22  
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43-781.fm Page 23 Monday, August 16, 1999 7:41 AM  
Problem  
Cause  
Remedy  
You entered an incorrect  
remote operation security  
code.  
Carefully re-enter  
your remote opera-  
tion security code. If  
the TAD fails to re-  
spond, the security  
code might have re-  
set to the default  
code. Enter the de-  
fault remote security  
code (028).  
The TAD does not  
respond to remote  
commands.  
AC power failure.  
Make sure that AC  
power is restored  
and the 12V DC  
adapter is properly  
connected to the  
TAD.  
The TAD sounds three The OGM is too short to allow Record a new OGM  
short beeps (instead of remote access.  
three long beeps)  
at least 2 seconds  
long.  
when you access it by  
remote.  
23  
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43-781.fm Page 24 Monday, August 16, 1999 7:41 AM  
The TAD initializes itself and the ON  
LINE, MEMO, and PLAY indicators  
flash six times. Then the ON LINE indi-  
cator lights steadily.  
RESETTING THE TAD  
If the TAD locks up for an unknown  
reason or does not operate properly,  
you might need to reset it.  
Important: Resetting the TAD deletes  
all recorded messages (including any  
outgoing announcements), date and  
time settings, number of rings, mes-  
sage length, and the remote operation  
code.  
illustration  
Repeat all of the procedures in “Prep-  
aration” before you begin using the  
TAD.  
Use a pointed object, such as a  
RE-  
straightened paper clip, to press  
SET  
.
illustration  
24  
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43-781.fm Page 25 Monday, August 16, 1999 7:41 AM  
CARE AND MAINTENANCE  
Your Radio Shack TAD-1009 Digital Telephone Answering System is an example of  
superior design and craftsmanship. The following suggestions will help you care for  
the TAD so you can enjoy it for years.  
Keep the TAD dry. If it gets wet, wipe it dry immediately. Liquids might  
contain minerals that can corrode the electronic circuits.  
Handle the TAD gently and carefully. Dropping it can damage circuit  
boards and can cause the TAD to work improperly.  
Use and store the TAD only in normal temperature environments.  
Temperature extremes can shorten the life of electronic devices and  
distort or melt plastic parts.  
Keep the TAD away from dust and dirt, which can cause premature  
wear of parts.  
Wipe the TAD with a damp cloth occasionally to keep it looking new.  
CLEANER  
Do not use harsh chemicals, cleaning solvents, or strong detergents.  
Modifying or tampering with the TAD’s internal components can cause a malfunction  
and might invalidate its warranty. If your TAD is not performing as it should, take it  
to your local Radio Shack store for assistance. If the trouble is affecting the phone  
lines, the phone company might ask you to disconnect your TAD until you have re-  
solved the problem.  
25  
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43-781.fm Page 26 Monday, August 16, 1999 7:41 AM  
THE FCC WANTS YOU  
TO KNOW  
LIGHTNING  
Your TAD has built-in protection cir-  
cuits to reduce the risk of damage from  
surges in phone and power line cur-  
rent. These protection circuits meet or  
exceed FCC requirements. However,  
lightning striking the phone line or pow-  
er lines can damage your TAD.  
In the unlikely event that your TAD  
causes problems on the phone line,  
the phone company can temporarily  
disconnect your service. If this hap-  
pens, the phone company attempts to  
notify you in advance. If advance no-  
tice is not practical, the phone compa-  
ny notifies you as soon as possible and  
advises you of your right to file a com-  
plaint with the FCC.  
Lightning damage is not common.  
Nevertheless, if you live in an area that  
has severe electrical storms, we sug-  
gest that you unplug your TAD during  
storms to reduce the possibility of  
damage.  
Also, the phone company can make  
changes to its lines, equipment, opera-  
tions, or procedures that could affect  
the operation of your TAD. The phone  
company notifies you of these changes  
in advance, so you can take steps to  
prevent interruption of your phone ser-  
vice.  
26  
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43-781.fm Page 27 Monday, August 16, 1999 7:41 AM  
NOTES  
27  
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43-781.fm Page 28 Monday, August 16, 1999 7:41 AM  
RADIO SHACK LIMITED WARRANTY  
This telephone product is warranted against manufacturing defects in material and  
workmanship for one (1) year from the date of purchase from Radio Shack company  
owned stores and authorized Radio Shack franchisees and dealers. Within this period  
bring your Radio Shack sales slip as proof-of-purchase date to any Radio Shack  
store.  
This warranty does not cover damage or failure caused by or attributable to Acts of  
God, abuse, misuse, improper or abnormal usage, faulty installation, improper mainte-  
nance, lightning or other incidence of excess voltage, or any repairs other than those  
provided by a Radio Shack Authorized Service Facility, or transportation costs. Radio  
Shack is not responsible or liable for indirect, special, or consequential damages  
arising out of or in connection with the use or performance of the product or  
other damages with respect to loss of property, loss of revenue or profit, or costs  
of removal, installation or reinstallation.  
EXCEPT AS PROVIDED HEREIN, RADIO SHACK MAKES NO EXPRESS WARRAN-  
TIES AND ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURA-  
TION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. Some states  
do not allow the limitation or exclusion of incidental or consequential damages and  
some states do not allow limitation or exclusion of implied warranties; therefore, the  
aforesaid limitation(s) or exclusion(s) may not apply to the purchaser. There will be  
charges rendered for repairs to the product made after the expiration of the aforesaid  
one (1) year warranty period.  
This warranty gives you specific legal rights and you may also have other rights which vary from  
state to state.  
We Service What We Sell  
9/94  
RADIO SHACK  
A Division of Tandy Corporation  
Fort Worth, Texas 76102  
1A7  
Printed in Hong Kong  
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