RCA Flat Panel Television F19421 User Guide

Television User’s Guide  
Changing Entertainment. Again.  
Please read these instructions before  
operating this product for the first time.  
TOCOM 15920020  
Model: F19421  
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Table of Contents  
Chapter 1: Getting Started  
Chapter 3: Using the TV’s Menu System  
Things to Consider Before You Connect ......................2  
Setup and Connections .................................................3  
Step 1: Connect your TV .........................................3  
Step 2: Plug in the TV..............................................3  
Step 3: Put Batteries in the Remote .......................3  
Step 4: Turn on the TV ............................................3  
Step 5: Auto Channel Search ..................................4  
Step 6 (optional): Connect other components ......4  
The Buttons on the Remote Control ............................5  
How to Use Your TV’s Menu System ..........................17  
Picture Quality Menu ..................................................18  
Screen Menu ................................................................18  
Using Closed Captioning.......................................19  
Channel Menu..............................................................20  
Time Menu ...................................................................20  
Chapter 4: Other Information  
Troubleshooting...........................................................21  
TV Problems ...........................................................21  
The Remote Control Doesn’t Work ......................22  
Problems with V-Chip/Parental Controls..............23  
The Front of Your TV – Front Panel ............................23  
Care and Cleaning .......................................................24  
Limited Warranty.........................................................25  
Accessory Information ................................................28  
How To Order ........................................................28  
Chapter 2: Using the TV’s Features  
Channel Marker .............................................................7  
Front Panel Lock ............................................................7  
V-Chip Parental Controls ...............................................8  
How V-Chip Works ..................................................8  
V-Chip Movie Rating Limit ......................................9  
TV Rating Limit ......................................................10  
Blocking Specific Content Themes .......................14  
Viewing Specific Content Themes ........................15  
V-Chip Unrated Program Block ............................16  
Lock/Unlock Parental Controls .............................16  
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Chapter 1: Getting Started  
Things to Consider Before You Connect  
Protect Against Power Surges  
Connect all components before you plug any of their power cords into the wall outlet.  
Turn off the TV and/or component before you connect or disconnect any cables.  
Make sure all antennas and cables are properly grounded. Refer to the Important Safeguards sheet packed with your TV.  
Protect Components from Overheating  
Don’t block ventilation holes on any of the components. Arrange the components so that air can circulate freely.  
Don’t stack components.  
When you place components in a stand, make sure you allow adequate ventilation.  
If you connect an audio receiver or amplifier, place it on the top shelf so the heated air from it won’t flow around other components.  
Position Cables Properly to Avoid Audio Interference  
Insert each cable firmly into the designated jack.  
If you place components above the TV, route all cables down the side of the back of the TV instead of straight down the middle  
of the back of the TV.  
If your antenna uses 300-ohm twin lead cables, do not coil the cables. Also, keep the twin lead cables away from audio/video cables.  
Important Stand and Base Safety Information  
Choose the location for your TV carefully. Place the TV on a stand or base that is of adequate size and strength to prevent the TV  
from being accidentally tipped over, pushed off, or pulled off. This could cause personal injury and/or damage the TV. Refer to the  
Important Safeguards sheet packed with your TV.  
Use Indirect Light  
Don’t place the TV where sunlight or room lighting will be directed toward the screen. Use soft or indirect lighting.  
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Chapter 1: Getting Started  
ANTENNA, CABLE, CABLE BOX OR VCR  
Setup and Connections  
Step 1: Connect your TV  
Connect the cable from your cable system or off-air antenna to the cable in-jack on the back  
ANTENNA  
of the TV, as shown on the left.  
TV (Back Panel)  
Step 2: Plug in the TV  
Plug the end of the power cord into the wall outlet. Match the wide blade of the plug with  
the wide slot in the outlet. Insert the plug completely into the outlet.  
Step 3: Put Batteries in the Remote  
1. Remove the battery compartment cover on the remote.  
2. Insert new batteries. Match the polarities (+ and -) on the batteries with the diagram on  
the remote.  
3. Put the battery compartment cover back on the remote.  
Step 4: Turn on the TV  
Press the POWER button on the remote or on the front panel.  
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Chapter 1: Getting Started  
Step 5: Auto Channel Search  
Perform an Auto Channel Search (described in the Channel menu section).  
Step 6 (optional): Connect other components to your TV  
Use the jacks on the front panel of your TV to connect components to your TV. You can see  
what’s playing on the component you connected by pressing the INPUT button on your  
remote until VID appears on the screen.  
VIDEO (in) Allows you to connect a component such as a VCR, camcorder or Internet access  
device.  
VIDEO  
AUDIO  
AUDIO (mono in) Receives audio signals from another component such as a VCR,  
camcorder or Internet access device.  
Cables Needed to Connect Components to Your TV  
The pictures on the left show the cables needed to connect components to your TV.  
Notes: Audio/Video cables (A/V cables for short) are often sold as a bundled set. When  
connecting components to your TV, use the cable with the yellow end to connect the  
video and the cable with the white end to connect the audio. Leave the cable with the  
red end (if there is one) unconnected.  
Audio/Video  
cables  
Coaxial cable  
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Chapter 1: Getting Started  
The Buttons on the Remote Control  
0-9 (Number buttons) Enter channel numbers directly through the remote control. This button  
can also be used to select numbered menu items directly.  
POWER  
PREV CH  
VOL  
DISPLAY  
MUTE  
To enter a two-digit channel, press the two digits. To enter a three-digit channel, press and hold  
the first digit for two seconds until two dashes appear to the right of the number, then add the  
second two. Example: to tune to channel 123, press and hold 1 for two seconds, press 2, then  
press 3.  
CHAN  
VOL  
CHAN (up and down) buttons Scan up or down through the current channel list. Press once  
to change the channel up or down; press and hold to continue changing channels. Also used as  
up and down arrows in the menu system.  
CHAN  
MENU  
CLEAR  
RESET  
CLEAR Removes any menu or display from the screen and returns you to TV viewing. Also  
cancels the SKIP timer.  
1
2
5
3
DISPLAY Brings up available channel information. This button is also referred to as INFO in  
the TV’s menu system.  
4
6
9
7
8
0
INPUT Changes your TV to its video input channel. The Video Input Channel is the channel  
your TV must tune to in order for you to access a component that’s connected to the AUDIO and  
VIDEO jacks on the front of your TV. Example: to view a tape from your camcorder, connect the  
camcorder to the TV’s AUDIO and VIDEO jacks on the TV’s front panel with the audio/video  
cables.  
INPUT  
SKIP  
MENU Brings up the Main menu. When in the menu system, selects highlighted items or  
returns you to the previous menu.  
MUTE Lowers the volume to its minimum level. Press again to restore volume.  
Continues on next page...  
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Chapter 1: Getting Started  
The Buttons on the Remote Control (continued)  
POWER Turns the TV on and off.  
POWER  
PREV CH  
VOL  
DISPLAY  
MUTE  
PREV CH Returns you to the previous channel.  
RESET Returns all picture settings back to their factory defaults.  
SKIP (Commercial Skip) Press once before changing channels. The TV will wait 30 seconds  
before returning you to the original channel. Press again to add more time. Press CLEAR to cancel  
the SKIP timer.  
CHAN  
VOL  
CHAN  
MENU  
VOL – and VOL + Decreases or increases the TV’s volume. Also used as left and right arrows  
in the menu system.  
CLEAR  
RESET  
1
2
5
3
4
6
9
7
8
0
INPUT  
SKIP  
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Chapter 2: Using the TV’s Features  
Channel Marker  
12:01  
SLEEP  
60  
CC  
There are several indicators that might appear when you press the DISPLAY button on  
the remote. This display is called the Channel Marker. The following list describes the  
items on the Channel Marker screen (left to right and top to bottom).  
12:01 Displays the current time.  
60 Displays the current channel or input channel (VID).  
SLEEP Displayed when the Sleep Timer has been set.  
CC Displayed when Closed Captioning is available on the current channel.  
MUTE Displayed when you mute the audio.  
1:30  
Mute  
Sample displays on a Channel Marker. The Channel  
Marker shown is just an example of what your  
screen may look like.  
1:30 Displayed to count down time left on the commercial skip (SKIP) timer.  
Front Panel Lock  
This feature allows you to lock the buttons on the front of the TV. Even when the front  
panel lock feature is on, the TV operates with the remote control.  
To lock the buttons on the front of the TV:  
1. Make sure the TV is on.  
2. Press and hold the POWER button on the remote for approximately 5 seconds.  
To turn off the front panel lock:  
1. Make sure the TV is off.  
2. Press and hold the POWER button on the remote for approximately 5 seconds.  
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Chapter 2: Using the TV’s Features  
TV Main Menu  
V-Chip Parental Controls  
1 Picture Quality  
2 Screen  
3 Channel  
4 V-Chip Parental Controls  
5 Time  
The V-Chip Parental Controls menu allows you to program your TV so that children cannot  
see certain programs.  
The first three choices in the Parental Controls menu involve software inside your TV  
(referred to as V-Chip) which allows you to block TV programs and movies based on  
violence, sex, or other content you may believe children should not view. In other words, it  
lets you program your TV so it wont display certain programs.  
0 Exit  
Once you block programs, you or other adults can unblock programs by entering a  
password.  
By default, the software inside your TV is turned off,so if you dont want to use this  
feature, you can just ignore it.  
How V-Chip Works  
When turned on,the V-Chip software reads a code that most broadcasters send with  
programs. That code tells the software the programs age-based rating (TV-MA, TV-14, etc.)  
and content themes [(Violence (V), Adult Language (L), etc.)]. If you have blocked the rating  
and/or content themes that the program contains, you will receive the message, This  
program is blocked. Change channel or press DISPLAY to enter password,when you tune to  
that particular channel.  
Broadcasters are not required to provide content themes, so programs received with no  
content themes will only be blocked if you block their age-based rating. You can also block  
out programs that have been given a rating of Not Rated,and programs that are considered  
unratedbecause no code has been sent by the broadcaster.  
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Chapter 2: Using the TV’s Features  
V-Chip Movie Rating Limit  
You set movie rating limits by blocking movies rated above a specified level. How to block  
movie ratings and view movie ratings is explained in the next two sections.  
V-Chip Parental Controls  
1 Movie Rating Limit  
2 TV Rating Limit  
3 Unrated Programs:  
4 Parental Controls: UNLOCKED  
0 Exit  
VIEW  
To access the MOVIE RATING LIMIT menu:  
1. Press MENU on the remote control (the TV MAIN MENU appears).  
2. Select Parental Controls (press 4). If Parental Controls are currently locked, you must  
enter your password.  
3. Select Movie Rating Limit (press 1).  
Blocking Movie Ratings  
If you only want your child to watch movies that have a PG rating and lower (in other  
words, movies rated PG and G), then you could automatically block out all other movies  
with higher ratings.  
Rating  
status field  
Rating field  
To block movies:  
Movie Rating Limit  
1. Highlight the Rating field and press the CHAN up and down buttons to find the rating  
that is the lowest rating you dont want the child to watch.  
Rating  
NC-17  
Status  
View  
2. Press VOL+ to highlight the rating Status field. Press the CHAN up and down buttons to  
v
change the button from View to Block. All higher ratings automatically change to Block.  
v
3. Press MENU to return to the menu or exit the screen.  
Press MENU to exit.  
4. If Parental Controls are not locked, you must lock them so the movie rating limits will  
take effect.  
Note: Some movies may be given a Not Rated (NR) rating. After blocking movie ratings,  
you must set NR to View separately to view NR movies.  
Continues on next page...  
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Chapter 2: Using the TV’s Features  
Viewing Movie Ratings  
After you block movie ratings, you have the option of changing some of the rating status buttons back to View:  
1. Highlight the Rating field and press the CHAN up and down buttons to find the rating you want to view.  
2. Press VOL+ to highlight the rating Status field. Press the CHAN up and down buttons to change the button  
from Block to View.  
For example, if movies with a rating of PG-13 and higher are blocked, you can change the rating status  
corresponding with NC-17. Your child would then be able to watch all movies with a G, PG, and NC-17 Rating.  
3. Press MENU to exit the screen, and be sure parental controls are locked.  
TV Rating Limit  
The TV Rating Limit lets you decide which TV programs can and cannot be viewed.  
V-Chip Parental Controls  
1 Movie Rating Limit  
2 TV Rating Limit  
3 Unrated Programs:  
To set TV programming limits:  
VIEW  
4 Parental Controls: UNLOCKED  
0 Exit  
1. Choose Parental Controls from the Main menu. If Parental Controls are currently locked,  
you must enter your password.  
2. Highlight and select TV Rating Limit.  
3. Once you get to the TV Rating Limit screen, use the VOL+ and VOLbuttons to change  
the status of a TV program rating or content theme from View to Block.  
The following sections give you more details about how to change the status of TV program  
limits.  
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Chapter 2: Using the TV’s Features  
The TV Rating Limit Screen  
The following is an example of where items are located within the TV Rating Limit screen.  
The TV age-based ratings and content themes you can block are listed on the next page.  
Rating Status Field  
Lets you select whether the status of the age-based  
rating limit to the left is V iew or Block.  
Content Themes  
Lists the content themes you  
can block or view.  
TV Rating Limit  
Content  
Rating Field  
Lets you select fr om a  
Rating Status D L S V FV  
Content Status Fields  
Lets you select which  
TV-MA View  
V V V  
v
list of age-based ratings  
you can block or view.  
v
content themes to view for  
the selected rating, and  
whether the status of the  
content theme is cur rently  
View (V) or Block (B).  
Press MENU to exit.  
Pointer Highlight  
Lets you see the position of  
the cursor on the scr een.  
Continues on next page...  
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Chapter 2: Using the TV’s Features  
Age-Based  
Rating  
Description and Content Themes for Age-Based Ratings  
Mature Audience Only. Specifically designed to be viewed by adults and may be unsuitable for children under  
17. It contains one or more of the following content themes: crude indecent language (L), explicit sexual activity  
(S), or graphic violence (V).  
TV-MA  
Parents Strongly Cautioned. Contains some material that many parents would find unsuitable for children  
under 14. Parents are strongly urged to exercise greater care in monitoring this program and are cautioned  
against letting children under the age of 14 watch unattended. This program contains one or more of the  
following content themes: intensely suggestive dialogue (D), strong coarse language (L), intense sexual situations  
(S), or intense violence (V).  
TV-14  
TV-PG  
Parental Guidance Suggested. Contains material that parents may find unsuitable for younger children. Many  
parents may want to watch it with their younger children. The program contains one or more of the following  
content themes: some suggestive dialogue (D), infrequent coarse language (L), some sexual situations (S), or  
moderate violence (V).  
General Audience. Most parents would find this program suitable for all ages. It contains little or no sexual  
dialogue (D) or situations (S), no strong language (L), and little or no violence (V).  
TV-G  
Directed to Children 7 years and older. Designed for children ages 7 and above. It may be more appropriate  
for children who have acquired the developmental skills needed to distinguish between make-believe and reality.  
Themes and elements in this program may include mild fantasy violence (FV) or comedic violence, or may  
frighten children under the age of 7.  
TV-Y7  
All Children. Themes and elements in this program are designed for a young audience, including children from  
ages 2-6. It is not expected to frighten younger children.  
TV-Y  
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Chapter 2: Using the TV’s Features  
Rating  
field  
Rating  
Content  
Blocking Age-Based Ratings  
You can automatically block all program ratings above a specified age-based rating level.  
status field status fields  
TV Rating Limit  
To block programs with higher ratings:  
1. First, determine the lowest level rating you dont want the child to watch (see chart of  
Content  
Rating Status  
D
L
S
V
FV  
age-based ratings on next page).  
TV-MA View  
V
V
V
v
2. Press the VOL+ and VOLbuttons to highlight the Rating field.  
v
3. Press the CHAN up and down buttons on the remote to scroll through the age-based  
rating limits. Keep scrolling until the rating corresponding with the lowest rating you do  
not want the child to watch appears on the screen.  
Press MENU to exit.  
Tip  
4. Press VOL+ to move the up/down arrows to the Status field.  
When you change the status of a rating to  
Block, the system will automatically block  
higher ratings and all corresponding content  
themes.  
5. Press the CHAN up or CHAN down button to toggle between View and Block. The status  
for the rating listed to the left and all higher ratings automatically changes to Block (and  
B).  
6. Press MENU on the remote to return to the menu or exit the screen when you are  
finished. Make sure parental controls are locked.  
Continues on next page...  
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Chapter 2: Using the TV’s Features  
Viewing Age-Based Ratings  
Hierarchy of Age-Based Ratings  
After you block age-based ratings, you have the option of changing some of the ratings back  
to View.  
TV-MA Mature Audience Only  
1. Determine which blocked rating you want to view.  
2. Use the CHAN up and down buttons to select the rating with a status of Block.  
3. Press VOL+ to move the up/down arrows to the rating status field.  
4. Press the up arrow button to select View.  
TV-14  
TV-PG  
Parents Strongly Cautioned  
Parental Guidance Suggested  
General Audience  
TV-G  
TV-Y7  
Directed to Children 7 years  
and older  
Notes: The content status fields corresponding to the unblocked rating become View  
as well. They and the age-based rating status are the only fields that automatically  
change back to View when you complete this process.  
TV-Y  
All Children  
You must remember to lock Parental Controls for rating limits to take effect.  
Blocking Specific Content Themes  
Rating  
field  
Rating  
Content  
status field status fields  
You can block programs based on their content. (Content is represented by the D, L, S, V  
and FV on your screen. See the beginning of this section for details.) When you block a  
content theme for a particular rating, you automatically block that content theme for higher  
rated programs as well.  
TV Rating Limit  
Content  
To block program content:  
Rating Status  
TV-MA View  
D
L
V
S
V
V
V
FV  
v
1. Determine the lowest level of content you dont want the child to watch.  
v
2. Use the CHAN up and down buttons on the remote to scroll through the age-based  
ratings until the rating that corresponds with the lowest content you do not want the  
child to watch appears.  
Press MENU to exit.  
3. Press VOL+ to move the highlight to the field corresponding with the content theme  
you want to block out.  
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Chapter 2: Using the TV’s Features  
4. Press the CHAN up or CHAN down button to change content status from V to B.  
Content Themes  
All higher ratingscontent theme will automatically change to B.  
D
L
Sexually explicit dialogue  
5. Press MENU to return to the menu or exit the screen.  
Notes: Broadcasters are not required to provide content themes or age-based ratings.  
Programs received with no content themes will only be blocked if you block their age-  
based rating.  
Adult language  
Sexual situations  
S
You must remember to lock Parental Controls for rating limits to take effect.  
V
Violence  
FV  
Fantasy Violence  
Viewing Specific Content Themes  
If you block specific content themes, you have the option of going back and changing some  
Rating  
field  
Rating  
Content  
status field status fields  
of the content themes back to (V) View:  
1. Determine the content themes you want to change to (V) View.  
TV Rating Limit  
2. Use the CHAN up and down buttons to scroll through the age-based ratings until the  
Content  
rating whose content theme you want to change to View appears.  
Rating Status  
D
L
S
V
FV  
TV-MA View  
V
V
V
v
3. Press VOL+ to move the up/down arrows to a particular content theme status, such as  
v
the B under language (L) corresponding with TV-14.  
4. Press the CHAN up or CHAN down button to change its status back to V. Your child  
would then be able to watch programs with TV-14 adult language content, but not  
programs with TV-PG or TV-MA language content.  
Press MENU to exit.  
Note: Only the content theme status corresponding to TV-14 (L) language changes to  
(V) View. Higher rated content themes, such as that for TV-MA language, do not  
change.  
15  
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Chapter 2: Using the TV’s Features  
V-Chip Unrated Program Block  
Selecting this option lets you decide if programs that the V-Chip recognizes as unratedcan  
be viewed. Note that unratedTV programs may include news, sports, political, religious,  
local and weather programs, emergency bulletins, public announcements, and programs  
without ratings.  
View All unrated programs are available.  
Block All unrated programs are not available.  
Note: You must remember to lock Parental Controls for rating limits to take effect.  
Lock/Unlock Parental Controls  
Selecting this option lets you lock and unlock parental controls settings using a password.  
If you do not lock parental controls, none of the settings for TV rating and content,  
movie rating and unrated program blocks will take effect.  
If you forget your password, the password can be reset to 0000 by pressing and holding the  
volume down and the channel up buttons simultaneously for five seconds. Using this  
password, you can then access the V-chip menus.  
16  
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Chapter 3: Using the TVs Menu System  
How to Use Your TVs Menu System  
You use the buttons on the remote or the front of your TV to access the menu system and make changes to  
the settings.  
The following pages explain how to use the different types of menus to adjust the features of your TV.  
TV Main Menu  
Menus  
1 Picture Quality  
The first menu is called the Main menu. Press MENU on the remote or on the front panel to  
bring up the Main menu.  
2 Screen  
3 Channel  
4 V-Chip Parental Controls  
Menus take you to another menu or a control panel. There are two ways to select a choice in  
a menu:  
5 Time  
0 Exit  
Use the CHAN or VOL buttons on your remote control to highlight your choice, and  
press MENU.  
Press a number button on the remote. For example, in the Main menu press 3 to go  
straight to the Channel menu.  
Tip  
Exiting a menu  
There are three ways to exit a menu:  
Feel free to explore the menu  
system. If you’re ever unsure where  
you are in the menu system, or  
you’re just plain tired of exploring,  
press CLEAR to remove the menus  
from the screen and start over  
again.  
Highlight Exit and press MENU.  
Press 0 on the remote.  
Press CLEAR. The on-screen displays are cleared from the screen and you return to TV  
viewing.  
17  
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Chapter 3: Using the TVs Menu System  
Picture Quality Menu  
Picture Quality Menu  
This menu contains five controls that adjust the TVs picture. Use the CHAN or VOL buttons  
1 Contrast  
+
2 Color  
+
+
+
+
to adjust the controls.  
3 Tint  
4 Black Level  
5 Sharpness  
Contrast Adjusts the difference between the light and dark areas of the picture.  
Color Adjusts the richness of the color.  
6 Reset Picture Controls  
0 Exit  
Tint Adjusts the balance between the red and green levels.  
Black Level Adjusts the brightness of the picture.  
Sharpness Adjusts the crispness of the edges in the picture.  
Reset Picture Controls Resets the picture controls to their original settings.  
Screen  
Screen Menu  
CC Display Lets you choose the way closed captioning information is shown on the  
1 CC Display:  
2 CC Mode:  
3 Menu Language:  
0 Exit  
OFF  
CC1  
English  
screen.  
Off No captioning information is displayed.  
On Captioning information is shown always, when available.  
On When Muted Captioning information is shown, when available, whenever the TVs  
sound is muted. (To mute the sound, press the MUTE button.) The captioning  
information is not displayed when the sound is not muted.  
CC Mode Lets you choose which captioning mode is used for displaying captioning  
information. Use the MENU button to toggle between the choices: CC1 and CC2.  
Menu Language Lets you choose the language you prefer for the menus: English, Spanish  
or French.  
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Chapter 3: Using the TVs Menu System  
Using Closed Captioning  
Many programs are encoded with closed-captioning information, which lets you display the audio portion  
of a program as text on the TV screen.  
Closed captioning is not available on all channels at all times. Only specific programs encoded with  
closed-captioning information are applicable. When a program is closed captioned, the CC icon is  
displayed in the channel marker. See Chapter 2 for more information about the channel marker.  
Turning off Closed-Caption  
1. Select Screen from the Main menu.  
2. Press MENU to select CC Display.  
3. Press VOL+ until Off is selected.  
4. Press CLEAR to clear the menu from the screen.  
19  
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Chapter 3: Using the TVs Menu System  
Channel  
Channel Menu  
1 Signal Type:  
2 Auto Channel Search  
3 List  
CABLE TV  
Signal Type Displays a toggle that lets you select the current antenna type.  
Antenna Choose this if you are currently using an off-air antenna for UHF/VHF TV  
signals.  
0 Exit  
Cable TV Choose this if you are currently using cable or a cable box for TV signals.  
Auto Channel Search Tells the TV to search automatically for all the channels available  
through the antenna input. When the TV finds an active channel, it places it in the channel  
scan list; inactive channels (weak stations or channels with no signal at all) will be removed  
from the channel list.  
List Displays a control panel that lets you edit your channel scan list. Use the CHAN or VOL  
buttons to move between fields and to enter settings.  
Chan # Use the CHAN up and down buttons to scroll up and down through the  
channels available via your antenna. You can enter the channel number directly using the  
number buttons.  
Scan List Use the CHAN up and down buttons to indicate whether the channel number  
indicated is included (Yes) or is not included (No) in the channel scan list.  
Time  
Time Menu  
1 Sleep Timer  
2 Set Time  
3 Wake-up Timer  
0 Exit  
Sleep Timer Displays a control panel that lets you select the amount of time you want to  
give the TV before it shuts itself off. Use the VOL+ and VOLbuttons to increase or decrease  
the timer by 30-minute increments.  
Set Time Displays a control panel that lets you enter the current time. Use the VOL up and  
down buttons to set the time.  
Wake-up Timer Displays a control panel that lets you set up a schedule for turning the TV  
on automatically. Use the VOL up and down buttons to set the Wake-up Timer.  
20  
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Chapter 4: Other Information  
Troubleshooting  
Most problems you encounter with your TV you can correct by consulting the Troubleshooting list that follows.  
TV Problems  
TV wont turn on  
Press the POWER button.  
Make sure the TV is plugged in.  
Check the wall receptacle (or extension cord) to make sure it is liveby plugging in something else.  
Something might be wrong with your remote control. Press the POWER button on the front of the TV. If the TV turns on, check  
the remote control solutions on the next page.  
Make sure the Front Panel Lock feature is not set. Go to page 7 for instructions.  
Buttons dont work  
Make sure the Front Panel Lock feature is not set. Go to page 7 for instructions.  
Unplug the TV for two minutes and then plug it back in. Turn the TV on and try again.  
TV turns off while playing  
The Sleep Timer or Wake-up Alarm may have been activated. Go to page 20 for instructions.  
Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn the TV on again.  
If this happens frequently, the voltage in your house may be abnormally high or low.  
Blank screen  
Make sure the component connected to the TV is turned on.  
Try another channel.  
No sound, picture okay  
Maybe sound is muted. Press the volume up button to restore sound.  
Continues on next page...  
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Chapter 4: Other Information  
Troubleshooting  
Cant select certain channel  
Channel may be airing a program that exceeds a TV Rating limit. To deactivate Parental Controls temporarily, press DISPLAY on  
your remote and enter your password.  
If using a VCR, make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).  
No picture, no sound but TV is on  
The channel might be empty change channels.  
If youre watching your VCR and its connected with coaxial cable to the ANTENNA jack, tune the TV to channel 3 or 4  
(whichever channel is selected on the 3/4 switch on the back of your VCR). Also check to make sure the TV/VCR button on the  
VCR is in the correct mode (press the TV/VCR button on your VCR).  
Sound okay, picture poor  
Check antenna connections. Make sure all of the cables are firmly connected to the jacks.  
Try adjusting sharpness function to improve weak signals. Go to page 18 for more instructions.  
Black box appears on the screen  
Closed-captioning might be on. Check the status of CC Display in the Screen menu. Go to page 18 for more instructions.  
The Remote Control Doesn’t Work  
Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.  
Maybe the remote isnt aimed directly at the TV.  
Maybe batteries in remote are weak, dead or installed incorrectly. Put new batteries in the remote.  
22  
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Chapter 4: Other Information  
Troubleshooting  
Problems with V-Chip/Parental Controls  
The rating limits dont work  
You must lock the settings. Go to the TV MAIN MENU (press MENU on your remote), select Parental Controls (press 4 on your  
remote). Then select Parental Controls again (press 4 on your remote).  
I dont remember my password and I want to unlock the TV  
If you forget your password, the password can be reset to 0000 by pressing and holding the volume down and the channel up  
buttons on your front panel simultaneously for five seconds. Using this password, you can then access the V-Chip menus.  
The V-Chip wont let me watch a program even though its not rated as violent.  
Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR to View separately in  
order to view movies with an NR rating.  
The Front of Your TV Front Panel  
If you cannot locate your remote you can use the front panel of your TV to operate many of the TVs features.  
MENU Brings up the Main menu. When in the menu system, it selects highlighted items. Also returns you to the previous menu.  
CH v Scans down through the current channel list. When youre using the TVs menu system, it acts like an arrow down button.  
CH ^ Scans up through the channel list. When youre using the TVs menu system, it acts like an arrow up button.  
VOL Decreases the volume. When youre using the TVs menu system, it acts like a left arrow button.  
VOL + Increases the volume. When youre using the TVs menu system, it acts like a right arrow button.  
POWER Turns the TV on and off.  
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Chapter 4: Other Information  
Care and Cleaning  
CAUTION: Turn OFF your TV before cleaning.  
You can clean the TV as required, using a soft lint-free cloth. Be sure to occasionally dust the ventilation slots in the cabinet to help  
assure adequate ventilation.  
The TVs screen may be cleaned with a soft, lint-free cloth as well. Take care not to scratch or mar the screen. If  
necessary, you may use a cloth dampened with warm water. Never use strong cleaning agents, such as ammonia-based  
cleaners, or abrasive powder. These types of cleaners will damage the TV.  
While cleaning do not spray liquid directly on the screen, or allow liquid to run down the screen and inside the TV. Also, avoid  
placing drinks or vases with water on top of the TV. This could increase the risk of fire or shock hazard or damage to the TV.  
Caution: Using video games or any external accessory with fixed images for extended periods of time can cause them to be  
permanently imprinted on the picture tube (or projection TV picture tubes). ALSO, some network/program logos, phone numbers,  
etc. may cause similar damage. This damage is not covered by your warranty.  
24  
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Chapter 4: Other Information  
Limited Warranty  
What your warranty covers:  
Defects in materials or workmanship.  
For how long after your purchase:  
90 days from date of purchase for labor charges.  
One year from date of purchase for parts.  
Two years from date of purchase for the picture tube.  
The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.  
What we will do:  
Pay any Authorized RCA Television Service Center the labor charges to repair your television.  
Pay any Authorized RCA Television Service Center for the new or, at our option, refurbished replacement parts and picture tube  
required to repair your television.  
How you get service:  
For screen sizes of 26and smaller: Take your RCA television to any Authorized RCA Television Service Center and pick up  
when repairs are complete.  
For screen sizes larger than 26: Request home or pick up, repair, and return service from any Authorized RCA Television  
Service Center, provided that your television is located within the geographic territory covered by an Authorized RCA Television  
Service Center. If not, you must take your television to the Service Center location at your own expense, or pay for the cost the  
Service Center may charge to transport your television to and from your home.  
To identify your nearest Authorized RCA Television Service Center, ask your dealer, look in the Yellow Pages, or call 1-800-336-  
1900.  
Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty  
period must be presented to obtain warranty service. For rental firms, proof of first rental is also required.  
(Continues on next page)  
25  
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Chapter 4: Other Information  
What your warranty does not cover:  
Customer instruction. (Your Owners Manual describes how to install, adjust, and operate your television. Any additional  
information should be obtained from your dealer.)  
Installation and related adjustments.  
Signal reception problems not caused by your television.  
Damage from misuse or neglect.  
Batteries.  
Customer replacement fuses.  
Damage from images burnt onto the screen.  
A television that has been modified or incorporated into other products or is used for institutional or other commercial purposes.  
A television purchased or serviced outside the U.S.A.  
Acts of nature, such as but not limited to lightning damage.  
Product Registration:  
Please complete and mail the Product Registration Card packed with your TV. It will make it easier to contact you should it ever  
be necessary. The return of the card is not required for warranty coverage.  
Limitation of Warranty:  
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES,  
EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON MULTIMEDIA  
INC., ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS  
WARRANTY.  
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Chapter 4: Other Information  
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER.  
THOMSON MULTIMEDIA INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING  
FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON  
THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE  
STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE  
WARRANTY PERIOD SET FORTH ABOVE.  
How state law relates to this warranty:  
Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an  
implied warranty lasts, so the above limitations or exclusions may not apply to you.  
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.  
If you purchased your product outside the United States:  
This warranty does not apply. Contact your dealer for warranty information.  
Service calls which do not involve defective materials or workmanship are not covered by this warranty. Costs of such  
service calls are the sole responsibility of the purchaser.  
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Chapter 4: Other Information  
Accessory Information  
There are various accessories available to complement your TV. Prices are subject to change without notice.  
All accessories are subject to availability.  
A shipping and handling fee will be charged upon ordering, and we are required by law to collect the  
appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.  
How To Order  
Screw-on Cable attaches to the round antenna  
connectors (called 75-ohm F-type) on the back  
of your VCR or TV. The ends screw onto the  
connectors for a secure connection.  
To place an order by phone, have your Visa,  
MasterCard or Discover Card ready and call the toll-  
free number listed below.  
3-ft (part number VH81);  
price $3.95  
Use this number only to place an order for  
accessory items.  
6-ft (part number VH82);  
price $4.95  
1-800-338-0376  
You can buy some accessories on-line at  
Push-on Cable attaches to the round antenna  
connectors (called 75-ohm F-type) on the back  
of your VCR or TV. Ends push on for a quick  
connection.  
6-ft (part number VH89);  
price $5.95  
Amplified Antenna  
Allows you to quickly switch from the antenna  
signal to the cable or satellite signal without  
disconnecting the antenna.  
(part number ANT200);  
price $49.95  
28  
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Chapter 4: Other Information  
Monaural VCR Dubbing Cable Double cable that lets you connect the video  
and audio jacks of two VHS VCRs to duplicate tapes. Can also be used to  
connect a VCR to your TV. Cable is color-coded and shielded. Has RCA-type  
phono plugs on each end.  
Gold-Tipped cable, 6-ft  
(part number VH83);  
price $5.95  
2-way Signal Splitter  
Helps you connect a second TV or VCR.  
Splitter  
(part number VH47);  
price $3.95  
POWER  
DISPLAY  
MUTE  
VOL  
PREV CH  
VOL  
CHAN  
Remote Control  
CHAN  
MENU  
CLEAR  
RESET  
This is the remote control that came  
packed with your TV. Replacements or  
spares can be ordered as needed.  
1
2
5
3
4
6
9
7
8
0
INPUT  
SKIP  
CRK10A1;  
(part number 240959)  
price $19.25  
29  
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Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only  
add delays in service for your product.  
IMPORTER (for Mexico only):  
Comercializadora Thomson de México, S.A. de C.V.  
Miguel de Cervantes Saavedra 57  
Col. Ampliación Granada  
C.P. 11529 México D.F.  
Teléfono: (55) 25 81 53 20  
RFC: CTM-980723-KS5  
Thomson multimedia Inc.  
10330 North Meridian Street  
Indianapolis, IN 46290  
©2002 Thomson multimedia Inc.  
Trademark(s)® Registered  
Marca(s) Registrada(s)  
Printed in Thailand  
THOMSON  
TOCOM 15920020  
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