Q See Security Camera QSC13212D User Guide

QSC13212D  
Hi-Resolution CCD Color Camera  
With 2.8 to 12MM Varifocal Lens  
And Built-in On Screen Display  
Product Manual  
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Notes  
1. Avoid strong impact and stay away from strong electromagnetic interference and  
vibration.  
2. There are some sophisticated parts inside the camera, therefore, during  
transportation and installation, please avoid damage caused by stress or severe  
vibration. For the sake of safety, please do not switch on power before completing all  
installation.  
3. Please comply with all electrical safety standards during operation, camera or  
signal transmission cable should maintain a sufficient distance (50 meters, 165 feet)  
from high-voltage equipment or cables, precautions should also be taken to avoid  
lightening.  
4. Please install the camera in well-ventilated environment.  
5. Please do not position the camera facing direct sunlight or other strong light source;  
this could damage the lens and sensor.  
6. The temperature range for the cameras are -20 ~ 50 °C (-4 to 122°F)  
7. To avoid lightning strikes, please make sure the power supply ground line is in  
good condition.  
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Directory  
1. Features··································································································1  
2. Dimensions and Accessories ······························································ 2  
3. Installation  
················································································· 3  
4. Circuit Board Layout ········································································10  
5. OSD (On Screen Display) Operation ···············································11  
5.1 Exposure ····················································································12  
5.2 Color ························································································· 13  
5.3 Day & Night Switch ···································································14  
5.4 Function ·····················································································15  
5.5 Motion Detection ······································································16  
5.6 Privacy Zone ············································································ 16  
5.7 Camera ID ·············································································· 17  
5.8 Camera Settings ······································································· 17  
5.9 Exit ·····························································································18  
6. Technical Specifications ···································································19  
7. FAQs ··································································································21  
Contact Information ··········································································22  
Product Warranty ···············································································23  
Customer Information Card ······························································25  
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1. Features  
1. New Generation SONY CCD  
Adopting the latest Second-generation high-sensitive CCD, it can receive clear and  
lucid images even with very low illumination.  
2. Hi-resolution Video Resolution  
Color horizontal resolution can reach 550TVL, B/W horizontal resolution can reach  
600TVL.  
3. Day & Night Switch  
Day & Night cameras can switch automatically into color or B/W according to  
available light.  
4. Digital Wide Dynamic Technology  
Built-in special digital wide dynamic technology enables camera to see all views  
inside and outside house even in strong or weak light.  
5. DNR (Digital Noise Reduction) Technology  
Enhanced ability to handle signal noise ratio, this technology enables the camera to  
receive clearer and more vivid images even under low-light conditions.  
6. Gamma Curve  
Variable gamma adjustment, there are four different curve options.  
7. Multi-Zone Backlight Compensation Setting  
Backlight compensation can automatically adjust the light to achieve overall  
optimization of the image, even in high contrast environment such as between dark  
and strong light.  
8. Multi-Zone Privacy Setting (PRIVACY)  
Privacy can be divided into different zones.  
9. OSD (On Screen Display)  
Built-in OSD, the user can easily set the camera parameters through menu.  
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2. Dimensions and Accessories  
Dome Camera  
Dome Camera  
2.2 Accessories  
Item  
Accessories  
Quantity  
1 PC  
Remark  
1
2
3
Product Manual  
Customer Info Card  
Fixed Screws  
Standard  
1 PC  
Standard  
1 Set  
Dome Camera  
2
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3. Installation  
1.  
Release screws to open the cover  
2. Use the pictured tool to take off the screws  
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3. Open the cover  
4. Arrows point to the 3 holes for ceiling mount screws  
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5. Mounting the base to ceiling  
6. Screws for changing the angle of the lens  
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7. Loosen the screws on both sides with a screwdriver  
8. Twist the top to change the left/right angle of the lens  
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9. Top screw adjusts focus, bottom screw adjusts lens size.  
10. Cover of cable pull out hole  
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11. You can remove the cover with a coin  
12. Pull cable through the hole  
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13. Place cable in channel and through side hole  
14. Cable through the hole  
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15. Connector for portable video tester if needed by the installer, the black  
button is for operating OSD (On Screen Display).  
4. Circuit Board Layout  
QSC13212D Dome Camera Circuit Board  
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4.2 On Screen Display Switch  
ENTER  
Press to Enter or Exit the menu  
UP/DOWN  
Tilt toward UP and DOWN to move up and down in menu  
Tilt toward LEFT, RIGHT for modifying the menu parameters,  
press RIGHT to move to the next menu and modify the parameter.  
LEFT/RIGHT  
5. OSD (On Screen Display) Operation  
Press the "OK" to enter main menu, if the button is not pressed for 90 seconds,  
the main menu will disappear automatically from the screen.  
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5.1 Exposure  
When the cursor stops on "exposure", press “Ok” button to enter "exposure" to set the  
parameters.  
Lens  
There are two kinds of options, automatic or manual; depending on the specific type  
of the lens.  
Lens Brightness  
User can adjust image brightness from 0 to 100, depending on the lightness of  
surroundings. The default value is 35.  
Electronic Shutter  
Electronic shutter is to set the camera shutter speed, that is, the video output per  
second (1 / 50, means the camera can output 25 pictures per second). User can set  
both slow and high-speed shutter. ( The speed can be set as auto, from 1 / 50 ~ 1 /  
100000. The user can set the specific speed according to the specific surroundings.  
The default value is auto. )  
AGC (Auto Gain Control)  
This function not only increases the brightness of camera images, but also increases  
the image noise, users can adjust it from 12DB-33DB or shut it down according to  
actual situation.  
Exit  
When the setup is complete, click "Up", "Down" to move the cursor to "return", then  
press "OK", "Exit" dialog will appear, select" Exit "(Exit menu, do not save the  
settings of parameters) or "factory original settings" (it means to reset to factory  
settings ) or "Save & Exit" (save the changes of parameters and then exit the menu)  
and then press "OK" to perform the corresponding return functions.  
Please refer to the above description to operate "exit".  
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5.2 Color  
Move the cursor to "RGB" icon, click "OK" to enter the White Balance menu to set  
relevant parameters.  
White Balance  
This is used to restore the authenticity of the color, affected by the change of color  
temperature. Users can choose white balance mode according to the actual situation:  
Auto White Balance / Auto-tracking White Balance / Lock White Balance / Manual  
White Balance respectively.  
Manual - Red  
Manual white balance can be adjusted, the default value is 100.  
Manual - Blue  
Manual white balance can be adjusted, the default value is 100.  
Red Gain  
Adjust the red value.  
Blue Gain  
Adjust the blue value.  
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5.3 Day & Night Switch  
Day & Night Switch is specially designed for different occasions. There are four  
kinds of modes as follows: automatic mode, color mode, B/W mode, and external  
switch. The user can set different modes according to the surroundings.  
Color Signal  
Set menu to display color or not  
Color to B/W Settings  
When the mode is "external control", user can’t adjust it. This is color to B/W  
accumulated light intensity, when it reaches “alternating light” state, camera could be  
damaged by frequent switching. It might cause it to not correctly judge the image and  
reduction of life span of the camera.  
B/W to Color Settings  
When the mode is "external control", user can’t adjust it. This is B/W to color  
accumulated light intensity, when it reaches “alternating light” state, camera could be  
damaged by frequent switching. It might cause it to not correctly judge the image and  
reduction of life span of the camera.  
Delay Time  
This means when the light begins to alternate between states, the system can make it  
delay a while ensuring the light is fully within this switching range.  
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CDS Control  
The filter switch will be controlled by the photocell, and it can work only in external  
control mode.  
5.4 Function  
Mirror  
Left or Right Mirror can be set when turning on the mirror switch.  
Sharpness adjustment  
Adjust the image sharpness from 0-50.  
Peripheral Brightness Compensation  
If you need to compensate brightness, set switch to ON and move the cursor down to  
"Peripheral Brightness Compensation" and adjust the value from"0-50".  
Strong Light Reversion  
If you need to adjust for strong light, set switch to ON and move the cursor down to  
"Strong Light Reversion" and adjust the value from"0-50".  
Gamma  
Adjust the gamma value, there are several different mode options, different modes  
will give different ways of handling the bright and dark area of the image. The user  
should select appropriate mode to achieve the most optimized image for different  
situations. Value range is from 0.05-1.0, the default value is: 0.45.  
Backlight Compensation  
If there is backlighting in the external environment, you can use this function. First,  
set switch to "ON", move the cursor down to "Backlight Compensation" and adjust  
the value from"0-50".  
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Wide Dynamic Compensation  
This is digital wide dynamic function, you can adjust its value in order to achieve the  
best results, the values are: 60DB, 80DB, 100DB.  
5.5 Motion Detection (This camera does not have this feature)  
Mainly used for setting the image motion detection and alarm linkage function.  
5.6 Privacy Zone  
"Privacy Zone" is mainly used for special places or special surroundings, for this  
camera there are four zones set for privacy. The color of "Privacy Zone" can also be  
set as one kind of "red, blue, and black". First, in the area to choose whether to open  
"Privacy Zone", selecting "off" indicates that this zone does not participate in privacy,  
selecting "On" indicates that this zone participates in the privacy.  
Move the cursor to "Setting Zone", press "OK" to enter "Privacy Zone setting". Press  
"Left, Up" to set privacy position, after setting is finished, press "OK", then "Right,  
Down" to set the privacy position, after setting is finished, press "OK" to select the  
color. And click "Left, Right" to exit setting.  
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5.7 Camera ID (This camera does not use this feature)  
Used for setting the camera's address, communication protocol and baud rate.  
5.8 Camera Settings  
Title Display  
The title can be set ON or OFF.  
Title Edit  
Move the cursor to "Title Edit", Click "OK" to enter the title setting. Up to16 letters,  
numbers & symbols can be used as "Title".  
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Move the cursor to the input column, press "OK"-the cursor will be moved to the  
above input character column, after selecting characters, press "OK", the cursor will  
be moved to the next input position. If you need additional settings, please refer to the  
above operation. After finished inputting, move cursor to "RETURN" click "OK" to  
return to the previous menu.  
Title Reset  
Restore the title setting, which is used to clear the previous title.  
Title Position  
Enter the title position to move the title up and down, after confirming the position  
click "OK" to exit the setting.  
Title Background  
Set the title background.  
Auto-completion-point  
Set the black point and white point as auto-completion-point numbers.  
Language  
Press "left, right" to select language. Chinese & English are currently available.  
5.9 Exit  
When all settings are complete, press "Up", "Down" to move the cursor to "Return",  
then press "OK", "Exit" dialog will appear, select" Exit "(Exit menu, do not save the  
settings of parameters) or "factory original settings" (it means to return to factory  
settings ) or "Save & Exit" (save the changes to parameters and then exit the menu)  
and then press "OK" to perform the corresponding return functions.  
18  
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6. Technical Specifications  
Function  
QSC13212D Dome Camera  
Imaging Sensor  
1 / 3" SUPER HAD hi-sensitivity CCD & DSP  
Sensor Area  
Lens Size  
4.9mm x 3.7mm  
2.8mm to 12mm Manual Varifocal  
PAL: 752H×582VNTSC: 768H×494  
V)  
Pixels  
Signal System  
Syn. System  
Shutter speed  
S/N Ratio  
Video Output  
Horizontal resolution  
PAL or NTSC  
Power Synchronization / Internal Synchronization  
PAL:1/501/100000s; NTSC:1/601/100000s  
More than 58dBAGC OFF)  
1.0Vp-p, 75 ohms, negative sync  
Color 550TVL, B/W 600TVL  
Color:0.1Lux (F1.2, 50IRE, AGC ON),  
B/W:0.001Lux (F1.2, 50IRE, AGC ON)  
25M80ft)  
Mini. Illumination  
General  
Functions  
IR Distance  
IR Leds  
30pcs ф5mm  
850nm  
Wave length  
D/N Switch  
Auto/Color/B/W/External Control  
Color to B/W & B/W to Color for option  
3s12s Optional  
Brightness Switch  
D/N Switching Time  
Title setting  
16 characters  
Title Position  
Image Brightness  
AGC  
Any position on the Screen  
0100 adjustable  
0dB33dB adjustable  
English/Chinese OSD  
OSD Control  
Peripheral  
Brightness  
Compensation  
BLC)  
On/Off050 adjustable  
Special  
functions  
Strong Light  
Reversion  
On/off, 050 adjustable  
Backlight  
030 adjustable  
Compensation  
Privacy Zone  
Privacy Zone Color  
14 Zones for setting privacy areas  
Black/Grey/Color. 1-6 Colors optional  
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Wide dynamic  
compensation  
AWB  
60dB, 80dB, 100dB optional  
Manual / Auto / Auto Tracking  
On/Off  
Mirror  
Sharpness adjustment  
Gamma Correction  
CCD white Point  
Auto-detection  
Auto-completion  
point  
050 adjustable  
0.31.0 adjustable  
Not supported  
white and black points automatically added  
Menu Background  
Power Supply  
Power Consumption  
Operation  
On/Off  
DC12V 300mA/AC24V(optional)  
2.5W; 7W(IR)  
-200C+500C (-4 to 122°F)  
Power &  
Other  
Parameters  
Temperature  
Operation Humidity  
Storage Temperature  
Storage Humidity  
Weight (kg)  
2080%  
-400C+600C (-40°F to 140°F)  
2095%  
1.20 (42.33 oz)  
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7. FAQs  
1. Q: No image after installation?  
A: a. Check the power supply connections, try plugging into different surge protector  
and a different power outlet. and whether the indicating led is always on or not;  
b. Check the video cable, make sure it is ok.  
c. Make sure the monitor is on.  
2. Q: Image interference after installation?  
A: a. Check the output from the power supply, try plugging into different surge  
protector and a different power outlet.  
b. Check if electromagnetic interference exists in the area, please use some  
anti-interference devices. Try using insulated video cable.  
3. Q: Camera image can’t switch into B/W at night?  
A: Open the camera menu to see if "Day/Night Switch" is set as AUTO, if not, please  
change it to AUTO.  
4. Q: Noise is very obvious at night with low illumination.  
A: Make sure AGC is ON.  
5. Q: The image color is abnormal?  
A: a. Make sure the white balance is correctly set as Auto White Balance.  
b. Enter the menu to restore factory settings.  
6. Q: Image appears to be whiter than usual after installation?  
A: Check whether the lens aperture was adjusted too large, so that the image  
appears whiter.  
b. Check if the brightness of the monitor is set too high.  
7. Q: On installation, image is not clear or has dark corners?  
A: a. Adjust focus and zoom of the lens. Make sure the focus is set properly  
b. Make sure the lens is clean.  
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Please contact us using the following methods with questions  
about your Q-See product.  
Q-See Products  
8015 E. Crystal Dr.  
Anaheim, CA 92807  
Email:  
Customer Service  
Technical Support  
Online Live Web Chat Visit:  
Telephone:  
Customer Service  
1.877.998.3440 x 538  
Technical Support  
1.877.998.3440 x 539  
Fax:  
1.714.998.3509  
22  
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Q-See Product Warranty  
Thank you for choosing our products.  
All of our products users have a conditional free warranty repair service for hardware within  
12 months starting from purchase date, and a free exchange service within one month  
(valid for manufacturing defects). Permanent upgrading service is provided for the software.  
Liability Exclusions:  
Any product malfunction, abnormalities in operation or damage caused by following  
reasons are not within the free service scope of our company. Please select payable  
service.  
(1) Equipment damage caused by improper operation  
(2) Improper environment and conditions in/on which the equipment operates, e.g.,  
improper power, environment temperature, humidity and lightening strike etc. that cause  
equipment damage.  
(3) Damage caused by acts of nature: earthquake and fire etc.  
(4) Equipment damage caused by the maintenance of personnel not authorized by our  
company.  
(5) Product sold over 12 months ago.  
In order to provide various services to you, please complete registration procedure after  
you purchase the product. Cut off or copy User’s Information Card and fax or mail it to us  
after the card is filled in. You can also register the product by going to the www.q-see.com  
website and clicking on the Register link.  
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The material in this document is the intellectual property of our company.  
No part of this manual may be reproduced, copied, translated, transmitted, or  
published in any form or by any means without our company’s prior written  
permission.  
1. Our products are under continual improvement and we reserve the right to make  
changes without notice. But no guarantee is given as to the correctness of its  
contents.  
2. We do not accept any responsibility for any harm caused by using our product.  
3. The product picture may differ from the actual product, which is only for your  
reference. The accessories will probably be different according to the different  
selling areas. For details of accessories, please refer to your local distributor.  
Copyright reserved  
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Customer Information Card  
User’s Name  
Mr./Mrs.  
Company Name  
Postal Address  
Postal code  
Phone Number  
E-mail  
Model Number  
of Product  
Serial Number of  
Product  
Purchase Date  
Distributor  
25  
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