VTRAK
E-Class
E310f and E310s
QUICK START GUIDE
Version 1.0
© 2007 Promise Technology, Inc. All Rights Reserved.
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Step 1: Unpacking the VTrak
Important
Use the following categories of network cables with VTrak:
•
•
Cat 6, preferred
Cat 5E, minimum
Figure 1. VTrak E310f/s front view
Drive Carrier LEDs
Drive Carriers
Power and Status LEDs
Cooling Unit 2
Figure 2. VTrak E310f rear view
Cooling Unit 1
Power Supply 1
with Battery
Power Supply 2
with Battery
I
I
O
O
Mgmt
Mgmt
UPS
UPS
FC
1
FC
2
FC
1
FC
2
4
2
4
2
4
2
4
2
1
1
1
1
Gb/s
Gb/s
115200
Gb/s
Gb/s
115200
8
N
1
8
N
1
RAID Controller 1
RAID Controller 2
3
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Figure 3. VTrak E310s rear view
Cooling Unit 2
with Battery
Cooling Unit 1
Power Supply 1
with Battery
Power Supply 2
I
I
O
O
Mgmt
Mgmt
UPS
UPS
115200
115200
8
N
1
8
N
1
RAID Controller 1
RAID Controller 2
4
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Step 2: Mounting VTrak in a Rack
Step 2: Mounting VTrak in a Rack
The E-Class subsytems installs to the rack using the supplied mounting rails. You
can also use your existing rails.
Figure 4. VTrak E310f/s mounted in a rack with the supplied rails
VTrak E310f/s
Vertical Rack Post
Handles mount
outside the rack post
Mounting rails (included)
mount inside the rack post
Cautions
•
•
•
At least two persons are required to safely lift, place, and
attach the VTrak enclosure into a rack system.
Do not lift or move the VTrak enclosure by the handles, power
supplies or the controller units. Hold the enclosure itself.
Do not install the VTrak enclosure into a rack without rails to
support the enclosure.
To install the VTrak enclosure into a rack with the supplied mounting rails:
1. Check the fit of the mounting rails in your rack system.
2. Slide the plates out of the mounting rails.
3. Attach one plate to each side of the VTrak enclosure.
Line-up the two studs and six holes in the plate with the corresponding holes
in the enclosure. Attach each plate with six screws (included).
4. Slide one of the rails over the plate on one side of the enclosure.
The rail is designed to slide freely over the plate.
5. Attach a four-hole flange to the rail, with the flange toward the front (disk
drive end) of the enclosure.
Install four rail adjustment screws (included) through the flange into the rail.
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6. Attach a two-hole flange to the rail, with the flange toward the back
(connector end) of the enclosure.
Install four rail adjustment screws (included) through the flange into the rail.
7. Repeat steps 4 through 6 to attach the other rail and flanges to the
enclosure.
8. Place the enclosure with mounting rails into your rack system.
9. Attach the four-hole flanges to the inside of the rack’s front post, using the
attaching screws from your rack system.
10. Attach the two-hole flanges to the inside of the rack’s rear post, using the
attaching screws from your rack system.
11. Square the rails in the rack.
12. Tighten the adjustment screws and the attaching screws.
Figure 5. Rack mount assembly diagram
Rack front post
Rack back post
Rail adjustment screw
Front flange
Rail adjustment screw
Rear flange
Rail
Plate
Rail attaching screw
(not included)
Rail attaching screw
(not included)
Inside of post
Inside of post
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Step 3: Installing Disk Drives
Step 3: Installing Disk Drives
You can populate the VTrak with SAS or SATA hard disk drives. For optimal
performance, install physical drives of the same model and capacity. The drives’
matched performance allows the logical drive to function better as a single drive.
The table below shows the number of drives required for each RAID level.
Level
Number of Drives
Level
Number of Drives
RAID 0
RAID 1
RAID 1E
RAID 5
1 or more
2 only
RAID 6
RAID 10
RAID 50
RAID 60
4 to 16*
4 or more**
6 or more
8 or more
2 or more
3 to 16*
* Drive counts above 12 require an expansion unit.
** Must be an even number of drives.
Drive Slot Numbering
You can install any suitable disk drive into any slot in the enclosure. The diagram
below shows how VTrak’s drive slots are numbered. Slot numbering is reflected
in the WebPAM PROe and CLU user interfaces.
Figure 6. VTrak E310f/s drive slot numbering
1
2
3
4
5
6
7
8
9
10
11
12
Install all of the drive carriers into the VTrak enclosure to ensure proper airflow,
even if you do not populate all the carriers with disk drives.
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AAMUX Adapter
If your VTrak has dual controllers—Fibre Channel or SAS—and you plan to install
SATA drives, you must install an AAMUX adapter with each SATA drive. AAMUX
adapters are available from Promise Technology.
Installing Disk Drives
1. Remove a disk drive carrier.
2. SATA drives only. Place the AAMUX adapter into the disk drive carrier and
attach it with the four screws. See Figure 8.
•
•
•
Install only the screws supplied with the adapter.
The adapter fits into the carrier with the SAS connector at the back.
Snug each screw. Be careful not to over tighten.
3. Carefully lay the disk drive into the drive carrier at the front, so that the screw
holes on the bottom line up.
If you installed an AAMUX adapter, lay the SATA disk drive into the carrier
and slide it so the power and data connectors insert in to the adapter.
4. Insert the screws through the holes in the drive carrier and into the bottom of
the disk drive. See Figure 7.
•
•
•
Install only the counter-sink screws supplied with the VTrak.
Install four screws per drive.
Snug each screw. Be careful not to over-tighten.
5. Reinstall the drive carrier into the VTrak chassis.
Repeat steps 2 through 5 until all of your disk drives are installed.
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Step 3: Installing Disk Drives
Figure 7. Disk drive mounting holes in the drive carrier
Disk drive mounting holes
with AAMUX
AAMUX adapter
mounting holes
Drive mounting holes
without AAMUX
Figure 8. SATA drive mounted in a drive carrier with the required AAMUX
adapter
SATA disk drive
SAS connector
AAMUX adapter
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Figure 9. SAS drive mounted in a drive carrier
SAS disk drive
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Step 4: Making Management and Data Connections
Step 4: Making Management and Data Connections
Fibre Channel
VTrak models can have one or two RAID controllers. Each controller has an
Ethernet (RJ45) Management Port connector that enables you to monitor the
VTrak over your network using the WebPAM PROe Software. VTrak supports
HTTP, HTTPS, and Telnet protocols.
The VTrak E310f RAID controller has two 4-Gb Fibre Channel (FC) connections
for the data ports. See Figure 10.
You can configure your VTrak for:
•
•
•
Storage Area Network (SAN)
Direct Attached Storage (DAS)
JBOD Expansion using a SAS data connection
Figure 10.VTrak E310f controller data and management connectors
Fibre Channel data port 1
Fibre Channel data port 2
Mgmt
UPS
FC 1
FC 2
4
4
2
2
1
1
Gb/s
Gb/s
115200
8
N
1
SAS expansion
port (to JBOD)
Management port
Configuring a Storage Area Network
A storage area network (SAN) requires:
•
•
•
•
A Fibre Channel switch
A Fibre Channel HBA card in each Host PC/Server
A network switch
A network interface card (NIC) in each Host PC/Server
To establish the data path:
On the VTrak controller, connect one of the Fibre Channel data ports to your
Fibre Channel switch.
To establish the management path:
1. On the VTrak controller, connect the Management Port to your network
switch. Figure 11.
11
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2. Connect each Host PC’s or Server’s standard NIC to your network switch.
Figure 11. VTrak E310f SAN data and management connections
Network Switch
FC Switch
I
I
O
O
Mgmt
Mgmt
UPS
UPS
FC
1
FC
2
FC
1
FC
2
4
2
4
2
4
2
4
2
1
1
1
1
Gb/s
Gb/s
115200
Gb/s
Gb/s
115200
8
N
1
8
N
1
VTrak
Host PC or Server
Host PC or Server
Configuring Direct Attached Storage
Direct attached storage (DAS) requires:
•
•
•
Two Fibre Channel HBA cards in the Host PC or Server
A network switch
A network interface card (NIC) in the Host PC or Server
To establish the data path:
On the VTrak controller, connect one of the Fibre Channel data ports to your
Fibre Channel switch. See Figure 12.
To establish the management path:
1. On the VTrak controller, connect the Management Port to your network
switch. See Figure 12.
2. Connect the Host PC’s or Server’s standard NIC to your network switch.
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Step 4: Making Management and Data Connections
Figure 12. VTrak E310f DAS data and management connections
Network Switch
I
I
O
O
Mgmt
Mgmt
UPS
UPS
FC
1
FC
2
FC
1
FC
2
4
2
4
2
4
2
4
2
1
1
1
1
Gb/s
Gb/s
115200
Gb/s
Gb/s
115200
8
N
1
8
N
1
VTrak
Host PC or Server
13
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Configuring JBOD Expansion
To expand the number of disk drives:
1. On the E310f controller, connect the SAS connector (a subtractive-routed
port) to CN1 (a table-routed port) on the I/O module of the first J300s unit.
See Figure 13.
2. Connect CN3 (a subtractive-routed port) on the first J300s unit to CN1 on
one of the I/O modules of the next J300s unit.
3. Connect the remaining J300s units in the same manner.
Figure 13. VTrak E310f JBOD data connections
FC Switch
E310f
I
O
Mgmt
UPS
FC
1
FC
2
4
2
4
2
1
1
FC Connector
CN3
SAS Connector
Gb/s
Gb/s
115200
8
N
1
J300s
O
I
CN1
J300s
CN1
O
I
You can expand a SAN system with no single point of failure. See Figure 14.
Such an arrangement requires:
•
•
•
•
Two Fibre Channel switches
Two Fibre Channel HBA cards in each Host PC or Server
A network switch (not shown)
A network interface card (NIC) in each Host PC or Server
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Step 4: Making Management and Data Connections
Figure 14.JBOD expansion with no single point of failure
Host PCs or Servers
Fibre Channel Switches
I
I
O
O
E310f
Mgmt
Mgmt
UPS
UPS
FC
1
FC
2
FC
1
FC
2
4
2
4
2
4
2
4
2
1
1
1
1
Gb/s
Gb/s
115200
Gb/s
Gb/s
115200
8
N
1
8
N
1
O
I
O
I
J300s
J300s
J300s
J300s
O
I
O
I
O
I
O
I
O
I
O
I
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This completes management and data connections for VTrak E310f.
Serial Attached SCSI
VTrak models can have one or two RAID controllers. Each controller has an
Ethernet (RJ45) Management Port connector that enables you to monitor the
VTrak over your network using the WebPAM PROe Software. VTrak supports
HTTP, HTTPS, and Telnet protocols.
The standard VTrak E310s controller has three SAS ports:
•
•
Data port – Connects to the Host PC or Server
Data/Cascade port – Connects to the data port of a second E310s controller
or to the Host PC or Server
•
SAS Expansion port – Connects to a VTrak J300s JBOD expansion
subsystem
If your VTrak E310s has the optional daughter card installed in the controller, you
have two data ports and two data/cascade ports, plus the SAS expansion port.
You can configure your VTrak for:
•
•
•
Direct Attached Storage (DAS)
Cascaded Storage (Multiple E310s subsystems)
JBOD Expansion using a SAS data connection
Figure 15. VTrak E310s controller data and management connectors
SAS data port (optional)
SAS data/cascade port (optional)
Mgmt
UPS
115200
8 N 1
SAS expansion
port (to JBOD)
Management port
SAS data/cascade port
SAS data port
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Step 4: Making Management and Data Connections
Configuring Direct Attached Storage
Direct attached storage (DAS) requires:
•
•
•
Two SAS HBA cards in the Host PC or Server
A network switch
A network interface card (NIC) in the Host PC or Server
To establish the data path:
On the VTrak controller, connect a SAS data port or a SAS data/cascade port to
one of your SAS HBA cards. See Figure 16.
To establish the management path:
1. On the VTrak controller, connect the Management Port on each Controller to
your network switch. See Figure 16.
2. Connect the Host PC’s or Server’s standard NIC to your network switch.
Figure 16. VTrak E310s DAS data and management connections
Network Switch
I
I
O
O
Mgmt
Mgmt
UPS
UPS
115200
115200
8
N
1
8
N
1
VTrak
Host PC or Server
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Configuring Cascaded Storage
Cascaded storage requires:
•
•
•
One SAS HBA card in the Host PC or Server
A network switch
A network interface card (NIC) in the Host PC or Server
To establish the data path:
1. On the VTrak controller, connect a SAS data port or a SAS data/cascade
port to your SAS HBA card. See Figure 17.
2. Connect the data/cascade port (a subtractive-routed port) of the first E310s
to the data port (a table-routed port) on the second E310s.
3. Connect the remaining E310s controllers in the same manner.
You can cascade up to eight VTrak subsystems.
To establish the management path:
1. On the VTrak controller, connect the Management Port on each Controller to
your network switch. See Figure 18.
2. Connect the Host PC’s or Server’s standard NIC to your network switch.
Figure 17. VTrak E310s cascaded data connections
Host PC or Server
I
E310s
O
Mgmt
UPS
8
N
1
SAS data/
cascade port
SAS data port
I
E310s
O
Mgmt
UPS
SAS data/
cascade port
SAS data port
I
E310s
O
Mgmt
UPS
115200
8
N
1
SAS data port
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Step 4: Making Management and Data Connections
Figure 18. VTrak E310s cascaded management and data connections
Network Switch
I
I
O
O
Mgmt
Mgmt
Mgmt
UPS
UPS
UPS
115200
8
N
1
VTrak
I
I
O
O
Host PC or Server
115200
8
N
1
VTrak
I
I
O
O
115200
8
N
1
VTrak
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Configuring JBOD Expansion
To expand the number of disk drives:
1. On the E310s controller, connect the SAS expansion port (a subtractive-
routed port) to the CN1 (a table-routed port) on one of the I/O modules of the
first J300s unit. See Figure 19.
2. Connect CN3 (a subtractive-routed port) on the first J300s unit to CN1 on
one of the I/O modules of the next J300s unit.
3. Connect the remaining J300s units in the same manner.
Figure 19. VTrak E310s JBOD data connections
Host PC or Server
E310s
I
O
Mgmt
UPS
SAS expansion
port
1520
SAS data port
8
N
1
J300s
CN1
O
I
CN3
J300s
CN1
O
I
You can expand a SAN system with no single point of failure. See Figure 20.
Such an arrangement requires:
•
•
•
•
Two SAS HBA cards in each Host PC or Server
A network switch (not shown)
A network interface card (NIC) in each Host PC or Server
One to four VTrak J300s JBOD subsystems
20
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Step 4: Making Management and Data Connections
Figure 20. JBOD expansion with no single point of failure
Host PCs or Servers
I
I
O
O
E310s
J300s
J300s
J300s
Mgmt
Mgmt
UPS
UPS
115200
115200
8
N
1
8
N
1
O
I
O
I
O
I
O
I
O
I
O
I
O
I
O
I
J300s
This completes Network and Data connections for VTrak E310s. Go to “Step 5:
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Step 5: Making Serial Cable Connections
RS232 serial communication enables the Command Line Interface (CLI) and
Command Line Utility (CLU) on your PC to monitor and control the VTrak. On
VTrak, RS232 communication goes through the RJ11 serial connector on each
controller.
Figure 21. Serial communication goes through the RJ11 connector
RJ11 Serial
Connector
Mgmt
UPS
115200
8 N 1
I
I
O
O
Mgmt
Mgmt
UPS
UPS
FC
1
FC
2
FC
1
FC
2
4
2
4
2
4
2
4
2
1
1
1
1
Gb/s
Gb/s
115200
Gb/s
Gb/s
115200
8
N
1
8
N
1
To set up a serial cable connection:
1. Attach the RJ11 end of the RJ11-to-DB9 serial data cable, supplied with the
VTrak, to the RJ11 serial connector on one of the controllers.
2. Attach a null-modem cable to the DB9 end of the RJ11-to-DB9 serial data
cable.
3. Attach the other end of the null-modem cable to a serial port on the Host PC
or Server.
You will establish a serial connection on the Host PC or Server in Step 7 (see
page 25). At this time, continue with Step 6.
Note
The DB9 connector on the VTrak controller is for a UPS support,
which is planned for a future release.
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Step 6: Connecting the Power
Step 6: Connecting the Power
Plug the power cords and switch on both power supplies on. When the power is
switched on, the LEDs on the front of the VTrak will light up.
Figure 22.VTrak E310f/s front panel LED display
Power
FRU Status
Logical Drive Status
Controller-1 Activity
Controller-2 Activity
Controller Heartbeat
When boot-up is finished and the VTrak is functioning normally:
•
Controller LED blinks green once per second for five seconds, goes dark for
ten seconds, then blinks green once per second for five seconds again.
•
•
Power, FRU and Logical Drive LEDs display green continuously.
Controller LEDs flash green if there is activity on that controller.
There are two LEDs on each Drive Carrier. They report the presence of power
and a disk drive, and the current condition of the drive.
Figure 23.VTrak E310f/s disk carrier LEDs
Disk Status
Power/Activity
After a few moments the Power/Activity should display Green. If there is no disk
drive in the carrier, the Power/Activity LED will remain dark.
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The Power/Activity LED flashes during drive activity.
The Disk Status LED displays Green when a drive is present and configured.
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Step 7: Setting the IP Address
Step 7: Setting the IP Address
VTrak has a Command Line Interface (CLI) to manage all of its functions,
including customization. A subset of the CLI is the Command Line Utility (CLU), a
user-level interface that manages your VTrak via your PC’s terminal emulation
program, such as Microsoft HyperTerminal. This procedure uses the serial cable
You will use the CLU to assign an IP address to the VTrak to enable a network
connection for WebPAM PROe.
1. Change your terminal emulation program settings to match the following
specifications:
•
•
•
•
•
Bits per second: 115200
Data bits: 8
Parity: None
Stop bits: 1
Flow control: none
2. Start your PC’s terminal VT100 or ANSI emulation program.
3. Press Enter once to launch the CLI.
4. At the Login prompt, type administrator and press Enter.
5. At the Password prompt, type password and press Enter.
At this point, you are in the CLI. You can continue using the CLI to make
network settings or you can switch to the CLU. Go to:
•
•
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Setting up with the CLI
1. Type the following string to set the system date and time, then press Enter.
administrator@cli> date -a mod -d 2006/08/25 -t 14:50:05
In the above example, the date and time are included as examples only.
Your values will be different. Use yyyyy/mm/dd for the date and a 24-hour
clock for the time.
2. Type the following string to set the Management Port IP address and other
settings, then press Enter.
administrator@cli> net -a mod -t mgmt -s "primaryip=192.168.10.85,
primaryipmask=255.255.255.0, gateway=192.168.10.1"
In the above example, the IP addresses and subnet mask are included as
examples only. Your values will be different.
If you prefer to let your DHCP server assign the IP address, type the
following string, then press Enter.
administrator@cli> net -a mod -t mgmt -s "dhcp=enable"
Note that the IP address described above belongs to the VTrak subsystem,
not to the RAID controller. Use this IP address to log into the VTrak over your
network.
3. To verify the settings, type net and press Enter.
administrator@cli> net
===========================================
CId Port Type IP
===========================================
Mgmt 192.168.10.85 255.255.255.0 192.168.10.1 Up
Mask
Gateway
Link
1
1
This completes the Management port setup. Go to “Step 8: Creating Disk Arrays
To see the full set of CLI commands, at the admin@cli> prompt, type help and
press Enter.
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Step 7: Setting the IP Address
Setting up with the CLU
1. At the administrator@cli> prompt, type menu and press Enter.
The CLU main menu appears.
Figure 24.CLU main menu
2. With Quick Setup highlighted, press Enter.
The first Quick Setup screen enables you to make Date and Time settings.
Setting system date and time
1. Press the arrow keys to highlight System Date.
2. Press the backspace key to erase the current date.
3. Type the new date.
4. Follow the same procedure to set the System Time.
5. Press Ctrl-A to save these settings and move to the Management Port
configuration screen.
Making Management Port settings
By default, DHCP is disabled on VTrak and the default Management Port
address is set to 10.0.0.1.
Note that the IP address described here belongs to the VTrak subsystem, not to
the RAID controller. Use this IP address to log into the VTrak over your network.
Manual IP settings
To make Management Port settings manually:
1. Press the arrow keys to highlight IP Address.
2. Press the backspace key to erase the current IP Address.
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3. Type the new IP Address.
4. Follow the same procedure to specify the Subnet Mask, Gateway IP
Address and DNS Server IP Address.
If you do not have a DNS server, skip the DNS Server IP address.
5. Press Ctrl-A to save your settings.
Automatic IP settings
To make Management Port settings automatically:
1. Press the arrow keys to highlight DHCP.
2. Press the spacebar to toggle to Enable.
3. Press Ctrl-A to save these settings.
Viewing IP address and settings
To view the current IP address and network settings when using DHCP:
1. Press the arrow keys to highlight DHCP.
2. Press the spacebar to toggle to Disable.
The current Management Port settings are displayed.
3. Press the spacebar to toggle DHCP back to Enable.
4. Press Ctrl-A to save these settings and move to the RAID configuration
screen.
Exiting the CLU
1. Highlight Skip the Step and Finish and press Enter.
2. Highlight Return to CLI and press Enter.
This completes the Management Port setup. Go to “Step 8: Creating Disk Arrays
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Step 8: Creating Disk Arrays with WebPAM PROe
Step 8: Creating Disk Arrays with WebPAM PROe
Note
You can also use the CLU to create disk arrays and logical drives.
See Chapter 5 of the VTrak E-Class Product Manual for more
information.
Setting up disk arrays with WebPAM PROe consists of the following actions:
•
•
•
•
Logging into WebPAM PROe (below)
Logging into WebPAM PROe
1. Launch your Browser.
2. In the Browser address field, type in the IP address of the VTrak subsystem.
address shown below is only an example. The IP address you type into your
browser will be different.
Regular Connection
•
•
WebPAM PROe uses an HTTP connection. . . . . . . . . . . . . . . .http://
Enter the VTrak’s Management Port IP address . . . . 192.168.10.85
Together, your entry looks like this:
Secure Connection
•
•
WebPAM PROe uses a secure HTTP connection. . . . . . . . . .https://
Enter the VTrak’s Management Port IP address . . . . 192.168.10.85
Together, your entry looks like this:
Note
Whether you select a regular or a secure connection, your login to
WebPAM PROe and your user password are always secure.
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VTrak E-Class Quick Start Guide
3. When the log-in screen (Figure 21) appears:
•
•
•
Type administrator in the User Name field.
Type password in the Password field.
Click the Login button.
The User Name and Password are case sensitive.
Figure 25.WebPAM PROe log-in screen
After sign-in, the WebPAM PROe opening screen appears. If there are any
unconfigured physical drives in the enclosure, an Array Configuration menu will
Note
Make a Bookmark (Netscape Navigator) or set a Favorite (Internet
Explorer) of the Login Screen so you can access it easily next
time.
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Step 8: Creating Disk Arrays with WebPAM PROe
Selecting a Language
WebPAM PROe displays in English, German, French, Italian, Japanese, Chinese
Traditional, Chinese Simple, and Korean.
1. Click Language on the WebPAM PROe banner.
The language list appears in the Header.
2. Click on the language you prefer.
The WebPAM PROe user interface displays in the selected language.
Figure 26.Clicking “Language” on the WebPAM PROe banner
Creating a Disk Array
On a newly activated VTrak subsystem, there are no disk arrays or logical drives.
To create a disk array:
1. Click on the Disk Arrays
icon, then click on the Create tab.
The Array Configuration menu appears. See Figure 27.
2. Choose one of the options:
•
Automatic – Creates a new disk array based on a default set of
parameters, including one logical drive. The number of unconfigured
physical drives available determines the RAID level of the disk array
•
•
Express – Creates a new disk array based on the characteristics you
specify. You can create multiple logical drives. However, all of the logical
Advanced – Enables you to directly specify all parameters for a new
disk array and its logical drives. See page 34.
3. Click the Next button.
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Figure 27.The Array Configuration menu
Automatic
When you choose the Automatic option, the following parameters appear on the
screen:
•
Disk Arrays – The number of physical drives in the disk array, their ID
numbers, configurable capacity, and the number of logical drives to be
created
•
•
Logical Drives – The ID number of the logical drives, their RAID level,
capacity, and stripe size
Spare Drives – The physical drive ID number of the dedicated hot spare
assigned to this disk array
If you accept these parameters, click the Submit button. The new disk array
appears in the Disk Array List on the Information tab.
(page 34) option to create your disk array.
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Step 8: Creating Disk Arrays with WebPAM PROe
Express
When you choose the Express option, a set of characteristics and options
appears on the screen.
1. Check the boxes to select any one or a combination of:
•
•
•
•
Redundancy – The array will remain available if a physical drive fails
Capacity – The greatest possible amount of data capacity
Performance – The highest possible read/write speed
Spare Drive – A hot spare drive
2. In the Number of Logical Drives field, enter the number of logical drives you
want to make from this disk array.
The maximum possible number of logical drives appears to the right of this
field.
3. From the Application Type menu, select an application that best describes
your intended use for this disk array:
•
•
•
•
•
File Server
Video Stream
Transaction Data
Transaction Log
Other
4. Click the Update button.
Or check the Automatic Update box and updates will occur automatically.
The following parameters display:
•
Disk Arrays – The number of physical drives in the disk array, their ID
numbers, configurable capacity, and the number of logical drives to be
created
•
•
Logical Drives – The ID number of the logical drives, their RAID level,
capacity, and stripe size
Spare Drives – The physical drive ID number of the dedicated hot spare
assigned to this disk array
If you accept these parameters, proceed to the next step.
If you do NOT accept these parameters, review and modify your selections
in the previous steps.
5. When you are done, click the Submit button.
The new disk array appears in the Disk Array List on the Information tab.
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Advanced
Note
For an explanation of the parameters under the Advanced option,
see Chapter 7 of the VTrak E-Class Product Manual.
When you choose the Advanced option, the Step 1 – Disk Array Creation screen
displays.
1. Enter a name for the disk array in the field provided.
2. Check the box to enable the following features.
•
Media Patrol – A routine maintenance procedure that checks the
magnetic media on each disk drive. Media Patrol is concerned with the
condition of the media itself, not the data recorded on the media.
•
PDM – Predictive Data Migration (PDM) scans the bad sector
remapping table of the disk drives assigned to a logical drive. When the
table fills to a specified percentage of its capacity, PDM triggers a
migration of data from the suspect drive (the disk drive with the bad
sectors) to a spare disk drive.
3. Highlight the physical drives you want in the disk array from the Available list
and press the >> button to move them to the Selected list.
You can also double-click them to move them.
4. When you are done, click the Next button.
The Step 2 – Logical Drive Creation screen displays.
5. Enter an Alias (name) for the first logical drive.
6. Choose a RAID level from the dropdown menu.
The choice of RAID levels depends on the number of physical drives you
selected.
7. RAID 50 and 60 only. Choose the number of axles from the dropdown menu.
8. Specify a Capacity and the unit of measure (MB, GB, or TB).
This value will be the data capacity of the logical drive. If you specify less
than disk array’s maximum capacity, the remainder is available for additional
logical drives.
9. Specify a Stripe size from the dropdown menu.
64, 128, 256, 512 KB, and 1 MB are available. 64 KB is the default.
10. Specify a Sector size from the dropdown menu.
512 Bytes, 1, 2, and 4 KB are available. 512 Bytes is the default.
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Step 8: Creating Disk Arrays with WebPAM PROe
11. Choose a Read Cache policy:
•
•
•
ReadCache
ReadAhead
No Cache
12. Choose a Write Cache policy:
•
•
WriteThru
WriteBack
13. Choose the Preferred Controller ID.
You can make a selection when LUN Affinity is enabled. Choose 1, 2, or
Automatic.
14. RAID 6 and 60 only.
Choose the number of parity drives from the dropdown menu.
15. Click the Update button.
When you click the Update button, WebPAM PROe sets up one logical drive
and adds it to the New Logical Drive lists at the bottom of the Step 2 –
Logical Drive Creation screen.
Repeat the above steps to specify additional logical drives as desired.
16. When you have finished specifying logical drives, click the Next button.
The Step 3 – Summary screen displays with the proposed disk array and
logical drives you specified.
17. If you agree with the proposed disk array and logical drives, click the Submit
button.
If you disagree, click the Back button and make changes as needed.
Logging out of WebPAM PROe
There are two ways to log out of WebPAM PROe:
•
•
Close your browser window
Click Logout on the WebPAM PROe banner
Figure 28.Clicking “Logout” on the WebPAM PROe banner
After logging out, you must enter your user name and password in order to log in
again.
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Contacting Technical Support
Promise Technical Support provides several support options for Promise users to
access information and updates. We encourage you to use one of our electronic
services, which provide product information updates for the most efficient service
and support.
If you decide to contact us, please have the following information available:
•
•
•
•
Product model and serial number
BIOS, firmware and driver version numbers
A description of the problem or situation
System configuration information, including: motherboard and CPU type,
hard drive models, SAS/SATA/ATA/ATAPI drives & devices, and other
controllers.
Technical Support Services
Promise Online™ Web Site
(technical documents, drivers, utilities, etc.)
United States
Email Support
Fax Support
(408) 228-1097 Attn: Technical Support
(408) 228-1400 option 4
Phone Support
If you wish to write us for
support:
Promise Technology, Inc.
580 Cottonwood Drive
Milpitas, CA 95035, USA
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Contacting Technical Support
The Netherlands
Email Support
Fax Support
+31 (0) 40 256 9463 Attn: Technical Support
+31 (0) 40 235 2600
Phone Support
If you wish to write us for
support:
Promise Technology Europe B.V.
Science Park Eindhoven 5542
5692 EL Son, The Netherlands
Germany
Email Support
Fax Technical Support
+49 (0) 2 31 56 76 48 - 29
Attn: Technical Support
Phone Technical Support
+49 (0) 2 31 56 76 48 - 10
If you wish to write us for
support:
Promise Technology Germany
Europaplatz 9
44269 Dortmund, Germany
Italy
Email Support
Fax Support
+39 06 367 124 00 Attn: Technical Support
+39 06 367 126 26
Phone Support
If you wish to write us for
support:
Promise Technology Italy
Piazza del Popolo 18
00187 Rome, Italy
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Taiwan
Email Support
Fax Support
+886 3 578 2390 Attn: Technical Support
+886 3 578 2395 (ext. 8811)
Phone Support
If you wish to write us for
support:
Promise Technology, Inc.
2F, No. 30, Industry E. Rd. IX
Science-based Industrial Park
Hsin-Chu 30075, Taiwan (R.O.C.)
China
Email Support
Fax Support
+86-10-8857-8015 Attn: Technical Support
+86-10-8857-8085/8095
Phone Support
If you wish to write us for
support:
Promise Technology China
Room 1205, Tower C
Webok Time Center, No.17
South Zhong Guan Cun Street
Hai Dian District, Beijing 100081, P.R. China
Caution
•
•
There is a risk of explosion if the battery is replaced by the
incorrect type.
Dispose of used batteries according to the instructions that
accompany the battery.
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