Pride Mobility Wheelchair INFMANU1206 User Manual

Q U A N TU M  
JA ZZY  
S E R I E S  
Including Models: Quantum 1424 4HD, Quantum 1420 2SPHD, Quantum 1420 2SPVHD,  
Quantum 1420 3SPHD, Quantum 1424 4SPHD, Quantum 1420 3SPVHD, Quantum 1420  
3MPHD, Quantum 1424 4MPHD, Quantum 1420 3MPVHD, Jazzy 1420 3VHD, Jazzy 1420  
2HD and Jazzy 1420 2VHD  
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CONTENTS  
I.  
INTRODUCTION .................................................................................................................................. 4  
II. SAFETY ................................................................................................................................................... 5  
III. YOUR POWER CHAIR ..................................................................................................................... 17  
IV. ASSEMBLY .......................................................................................................................................... 21  
V. COMFORT ADJUSTMENTS ......................................................................................................... 23  
VI. BATTERIES AND CHARGING .....................................................................................................30  
VII. CARE AND MAINTENANCE ......................................................................................................... 34  
APPENDIX I - SPECIFICATIONS .......................................................................................................... 39  
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I. INTRODUCTION  
SAFETY  
WELCOME to Quantum Rehab, a division of Pride Mobility Products Corporation (Pride). The power chair you  
have purchased combines state-of-the-art components with safety, comfort, and styling in mind. We are confident  
that these design features will provide you with the conveniences you expect during your daily activities. Once  
you understand how to safely operate and care for your power chair, it should give you years of trouble free  
operation and service.  
Read and follow all instructions, warnings, and notes in this manual before attempting to operate your power chair  
for the first time. You must also read all instructions, warnings, and notes contained in any supplemental instruc-  
tional booklets for the controller, front riggings, and/or seating system that accompanied your power chair before  
initial operation. Your safety depends upon you, as well as your provider, caretaker, or healthcare professional in  
using good judgement.  
If there is any information in this manual which you do not understand, or if you require additional assistance for  
setup or operation, please contact your authorized Quantum Rehab Provider. Failure to follow the instructions  
in this manual and those located on your power chair can lead to personal injury and/or damage to the  
power chair, including voiding the warranty.  
PURCHASER’S AGREEMENT  
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or  
remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or  
neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this  
product.  
SHIPPING AND DELIVERY  
Before using your power chair, make sure your delivery is complete as some components may be individually  
packaged. If you do not receive a complete delivery, please contact your authorized Quantum Rehab Provider  
immediately. Where damage has occurred during transport, either to the packaging or content, please contact the  
delivery company responsible.  
INFORMATION EXCHANGE  
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about  
the safety and reliability of your new power chair, and about the service you received from your authorized  
Quantum Rehab Provider.  
Please notify us of any change of address, so we can keep you apprised of important information about safety,  
new products, and new options that can increase your ability to use and enjoy your power chair. Please feel free  
to contact us at the address below:  
USA:  
Canada:  
Pride Mobility Products Corporation  
Attn.: Customer Care Department  
182 Susquehanna Avenue  
Exeter, PA 18643-2694  
1-800-424-8205  
Pride Mobility Products Company  
380 Vansickle Road Unit 350  
St. Catharines, Ontario L2R 6P7  
1-888-570-1113  
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact us and  
we will be glad to send you a new one immediately.  
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I I . S A F E T Y  
PRODUCT SAFETY SYMBOLS  
The symbols below are used on the power chair to identify warnings, mandatory actions, and prohibited actions.  
It is very important for you to read and understand them completely.  
Read and follow the information in the owner’s manual.  
Do not allow unsupervised children to play near the power chair while the batteries are  
charging.  
Maximum seating weight.  
Keep your hands away from the tires when driving. Be aware that loose fitting clothing  
can become caught in drive tires.  
Use correct tie-down points for controller harness to prevent the harness from getting  
caught in the drive tires, pinched in the seat frame, or damaged when passing through  
doorways.  
Do not use a cell phone, walkie/talkie, laptop, or other radio transmitter while operating.  
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible. Maintain  
and store in a clean and dry condition.  
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I I . S A F E T Y  
Do not lift the mobility product while seated in it.  
Do not lift the mobility product while seated in it.  
Do not connect an extension cord to the AC/DC converter or the battery charger.  
Removal of grounding prong can create electrical hazard. If necessary, properly install  
an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.  
Wear safety goggles.  
Corrosive chemicals contained in battery.  
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I I . S A F E T Y  
EMI-RFI - This product has been tested and passed at an immunity level of 20 V/m.  
Explosive conditions exist!  
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive  
conditions.  
Keep tools and other metal objects away from the battery terminals. Contact with  
tools can cause electrical shock.  
Battery Set Configuration:  
+ = Positive (Red) Terminal Post  
– = Negative (Black) Terminal Post  
Connect Red wires to Red Positive (+) Terminal Posts  
Connect Black wires to Black Negative (–) Terminal Posts  
Do not use batteries with different amp-hour (Ah) capacities. Do not mix old and  
new batteries. Always replace both batteries at the same time.  
Pinch/Crush point.  
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I I . S A F E T Y  
Battery charger for indoor use only.  
Disposal and recycling – Contact your Quantum Rehab Provider for information on  
proper disposal and recycling of your Pride product and its packaging.  
Locked and in drive mode.  
Place unit on level ground and stand to one side when changing from drive mode to  
freewheel mode or freewheel mode to drive mode.  
Unlocked and in freewheel mode.  
Do not place your power chair in freewheel mode while on a decline.  
Do not place your power chair in freewheel mode while on an incline.  
Contains Lead.  
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II. SAFETY  
GENERAL GUIDELINES  
MANDATORY! Do not operate your new power chair for the first time without completely reading  
and understanding this owner’s manual.  
Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an  
extensive variety of products to best fit the individual needs of the power chair user. Please be aware that the final  
selection and purchasing decision regarding the type of power chair to be used is the responsibility of the power  
chair user, who is capable of making such a decision, and his/her healthcare professional (i.e., medical doctor,  
physical therapist, etc.).  
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the  
power chair to the user and has assisted the prescribing healthcare professional and/or the authorized Quantum  
Rehab Provider in the instruction process for the use of the product.  
There are certain situations, including some medical conditions, where the power chair user will need to practice  
operating the power chair in the presence of a trained attendant. A trained attendant can be defined as a family  
member or care professional specially trained in assisting a power chair user in various daily living activities.  
As you begin using your power chair during daily activities, you will probably encounter situations in which you  
will need some practice. Simply take your time and you will soon be in full and confident control as you maneuver  
through doorways, on and off of elevators, up and down ramps, and over moderate terrain.  
Below are some precautions, tips, and other safety considerations that will help you become accustomed to oper-  
ating your power chair safely.  
Modifications  
Pride has designed and engineered your power chair to provide maximum mobility and utility. A wide range of  
accessories is available from your authorized Quantum Rehab Provider to further customize your power chair to  
better suit your needs and/or preferences. However, under no circumstances should you modify, add, remove, or  
disable any feature, part, or function of your power chair.  
WARNING! Do not modify your power chair in any way not authorized by Pride. Do not use  
accessories if they have not been tested or approved for Pride products.  
Pre-Ride Safety Check  
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check  
before each use to make sure your power chair operates smoothly and safely.  
Perform the following inspections prior to using your power chair:  
Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on each  
tire if equipped with pneumatic tires.  
Check all electrical connections. Make sure they are tight and not corroded.  
Check all controller connections to the power base. Make sure they are secured properly.  
Check the brakes. See VII. “Care and Maintenance.”  
Check battery charge. See VI. “Batteries and Charging.”  
NOTE: If you discover a problem, contact your authorized Quantum Rehab Provider for assistance.  
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II. SAFETY  
Weight Limitations  
Your power chair is rated for a maximum weight capacity. Please refer to the specifications table for this limit.  
MANDATORY! Stay within the specified weight capacity of your power chair. Exceeding the  
weight capacity voids your warranty. Pride will not be held responsible for injuries and/or  
property damage resulting from failure to observe weight limitations.  
WARNING! Do not carry passengers on your power chair. Carrying passengers on your power  
chair may affect the center of gravity, resulting in a tip or a fall.  
Tire Inflation  
If your power chair is equipped with pneumatic tires, you should check or have the air pressure checked regularly.  
Proper inflation pressures will prolong the life of your tires and help ensure the smooth operation of your power  
chair.  
WARNING! It is important that the psi/bar/kPa air pressure rating indicated on the tire be  
maintained in pneumatic tires at all times. Do not underinflate or overinflate your tires. Low  
pressure may result in loss of control, and overinflated tires may burst. Failure to maintain the  
psi/bar/kPa air pressure rating indicated on the pneumatic tires at all times may result in tire  
and/or wheel failure.  
WARNING! Inflate your power chair drive tires from a regulated air source with an available  
pressure gauge. Inflating your tires from an unregulated air source could overinflate them,  
resulting in a burst tire.  
NOTE: If the tire on your power chair lists the psi rating only, use the following conversion formulas to  
find the bar or kPa rating: bar = psi x 0.06895; kPa = psi x 6.89476.  
Incline Information  
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access.  
Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on  
your power chair.  
Proceed with extreme caution as you approach the downgrade of a ramp or other incline.  
Take wide swings with your power chair’s front wheels around any tight corners. If you do that, the power  
chair’s rear wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any  
railing corners.  
When driving down a ramp, keep the power chair’s speed adjustment set to the slowest speed setting to ensure  
a safely controlled descent.  
Avoid sudden stops and starts.  
When climbing an incline, try to keep your power chair moving. If you must stop, start up again slowly and then  
accelerate cautiously. When driving down an incline, set your power chair to the slowest speed setting and drive  
in the forward direction only. If your power chair starts to move down the incline faster than you anticipated or  
desired, allow it to come to a complete stop by releasing the joystick, then push the joystick forward slightly to  
ensure a safely controlled descent.  
WARNING! When on any sort of an incline or decline, never place the power chair in  
freewheel mode while seated on it or standing next to it.  
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of the  
incline. Drive your power chair straight up the incline. This greatly reduces the possibility  
of a tip or a fall. Always exercise extreme caution when negotiating an incline.  
WARNING! You should not travel up or down a potentially hazardous incline (i.e., areas  
covered with snow, ice, cut grass, or wet leaves).  
WARNING! Never travel down an incline backward. Doing so may cause the power chair to  
tip. Always exercise extreme caution when negotiating an incline.  
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II. SAFETY  
WARNING! If your power chair is equipped with a reclining seatback, do not attempt to negotiate  
inclines with the seat in a reclined position. Do not attempt to negotiate obstacles with the seat  
in a reclined position unless an attendant is present to help stabilize the chair. Failure to heed  
may result in the power chair tipping over.  
WARNING! Even though your power chair is capable of climbing slopes greater than those  
illustrated in figure 1, do not, under any circumstances, exceed the incline guidelines or any other  
specifications presented in this manual. Doing so could cause instability in your power chair.  
Pride recommends that the maximum slope of an incline you attempt to safely ascend or descend on your power  
chair does not exceed 5° (8.7%). See figure 1.  
WARNING! Any attempt to climb or descend a slope steeper than 5° (8.7%) may put your power  
chair in an unstable position and cause it to tip.  
5 (8.7%)  
Figure 1. Maximum Safe Slope (Ascending and Descending)  
Freewheel Mode  
Your power chair is equipped with two manual freewheel levers to allow for manual maneuverability by a trained  
attendant. For more information about how to place your power chair into and out of freewheel mode, see III.  
“Your Power Chair.”  
WARNING! Do not use your power chair in freewheel mode without an attendant present.  
WARNING! Do not attempt to personally place your power chair in freewheel mode while  
seated on it. Ask an attendant for assistance if necessary.  
WARNING! Do not place your power chair in freewheel mode while on an incline or  
decline. This could cause the chair to roll uncontrollably on its own.  
Braking Information  
Your power chair is equipped with two powerful brake systems:  
Regenerative — uses electricity to rapidly slow the vehicle when the joystick returns to the center/stop position.  
Disc Park Brake — activates mechanically after regenerative braking slows the vehicle to near stop, or when  
power is removed from the system for any reason.  
Cornering Information  
While your power chair is equipped with rear caster wheels and front anti-tip wheels, excessively high cornering  
speeds can still create the possibility of tipping. Factors which affect the possibility of tipping include, but are not  
limited to: cornering speed, steering angle (how sharply you are turning), uneven road surfaces, inclined road  
surfaces, riding from an area of low traction to an area of high traction (such as passing from a grassy area to a  
paved area – especially at high speed while turning), and abrupt directional changes. High cornering speeds are  
not recommended. If you feel that you may tip over in a corner, reduce your speed and steering angle (i.e., lessen  
the sharpness of the turn) to prevent your power chair from tipping.  
WARNING! When cornering sharply, reduce your speed and maintain a stable center of gravity. This  
greatly reduces the possibility of a tip or fall. Always exercise common sense when cornering.  
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II. SAFETY  
Public Streets and Roadways  
WARNING! You should not operate your power chair on public streets and roadways. Be aware  
that it may be difficult for traffic to see you when you are seated on your power chair. Obey all  
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with  
extreme caution.  
Outdoor Driving Surfaces  
Your power chair is designed to provide optimum stability under normal driving conditions—dry, level surfaces  
composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will  
encounter other surface types. For this reason, your power chair is designed to perform admirably on packed soil,  
grass, and gravel. Feel free to use your power chair safely on lawns and in park areas.  
Avoid driving on uneven terrain and/or soft surfaces.  
Avoid tall grass that can entangle the running gear.  
Avoid loosely packed gravel and sand.  
If you feel unsure about a driving surface, avoid that surface.  
Inclement Weather Precautions  
Exposure of your power chair to inclement weather conditions should be avoided whenever possible. If suddenly  
caught up in rain, snow, severe cold or heat while operating your power chair, proceed to shelter at the earliest  
opportunity. Thoroughly dry your power chair before storing, charging, or operating your power chair.  
PROHIBITED! Operating in rain, snow, salt, mist/spray conditions, and on icy/slippery surfaces  
can have an adverse affect on the electrical system. Maintain and store your power chair in a  
dry and clean condition.  
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of  
upholstered and non-upholstered items on the power chair, possibly resulting in skin irritation.  
Exercise caution when using your power chair in extremely hot or cold conditions or when  
exposing your power chair to direct sunlight for prolonged periods of time.  
Stationary Obstacles (Steps, Curbs, etc.)  
Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (curbs,  
porches, stairs, etc.). Be sure your power chair is traveling perpendicular to any curb you may be required to  
navigate.  
To navigate up over a curb or stationary obstacle:  
1. Approach the curb or obstacle slowly, and make sure the power chair is traveling perpendicular to the obstacle.  
See figure 2.  
2. Increase the forward speed just before the front wheels come in contact with the obstacle.  
3. Reduce the forward speed only after the rear wheels have cleared the obstacle.  
To navigate down a curb or stationary obstacle:  
1. Approach the curb or obstacle slowly, and make sure the power chair is traveling perpendicular to the obstacle.  
See figure 2.  
2. Reduce the forward speed just before the front wheels come in contact with the obstacle.  
3. Increase the forward speed only after the rear wheels have cleared the obstacle and you are once again on a level surface.  
WARNING! Do not attempt to have your power chair climb or descend an obstacle that is higher  
than 2 in. (5 cm) unless you have the assistance of an attendant.  
WARNING! Do not attempt to have your power chair proceed backward down any step, curb, or  
other obstacle. This may cause the power chair to tip.  
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II. SAFETY  
Figure 2. Correct Curb Approach  
Figure 3. Incorrect Curb Approach  
Stairs and Escalators  
Power chairs are not designed to travel up or down stairs or escalators. Always use an elevator.  
WARNING! Never use your power chair to negotiate steps or escalators.  
Doors  
Determine if the door opens toward or away from you.  
Drive your power chair gently and slowly forward to push the door open. Or drive your power chair gently  
and slowly backward to pull the door open.  
Elevators  
Modern elevators have a door edge safety mechanism that, when pushed, reopens the elevator door(s).  
If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge or allow  
the rubber door edge to contact the power chair and the door will reopen.  
Use care that pocketbooks, packages, or power chair accessories do not become caught in elevator doors.  
Lift/Elevation Products  
If you will be traveling with your power chair, you may find it necessary to use a lift/elevation product to aid in  
transportation. Pride recommends that you closely review the instructions, specifications, and safety information  
set forth by the manufacturer of the lift/elevation product before using that product.  
WARNING! Never sit on your power chair when it is being used in connection with any  
type of lift/elevation product. Your power chair was not designed with such use in mind  
and any damage or injury incurred from such use is not the responsibility of Pride.  
Motor Vehicle Transport  
Pride recommends that you do not remain seated in your power chair while traveling in a motor vehicle. The  
power chair should be stowed in the trunk of a car or in the back of a truck or van with batteries removed and  
properly secured. In addition, all removable power chair parts, including the armrests, seat, front riggings, con-  
troller, and shrouds should be removed and/or properly secured during motor vehicle transport.  
WARNING! Do not sit on your power chair while it is in a moving vehicle.  
WARNING! Always be sure your power chair and its batteries are properly secured when it is  
being transported. Batteries should be secured in an upright position and protective caps should  
be installed on the battery terminals. Batteries should not be transported with any flammable or  
combustible items.  
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II. SAFETY  
Positioning Belts  
Your Quantum Rehab Provider, therapist(s), and other healthcare professionals are responsible for determining  
your requirement for a positioning belt in order to operate your power chair safely.  
WARNING! If you require a positioning belt to safely operate your power chair, make sure it is  
fastened securely in order to reduce the possibility of a fall from the power chair.  
WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle. Nor is  
your power chair suitable for use as a seat in any vehicle. Anyone traveling in a vehicle should  
be properly belted into seats approved by the vehicle manufacturer.  
Batteries  
In addition to following the warnings below, be sure to comply with all other battery handling information. For  
more information about your power chair’s batteries, see VI. “Batteries and Charging.”  
MANDATORY! Battery posts, terminals, and related accessories contain lead and lead  
compounds. Wear goggles and gloves when handling batteries and wash hands after  
handling.  
WARNING! Power chair batteries are heavy. See specifications table. If you are unable  
to lift that much weight, be sure to get help. Use proper lifting techniques and avoid  
lifting beyond your capacity.  
WARNING! Always protect the batteries from freezing and never charge a frozen  
battery. Charging a frozen battery may result in damage to the battery.  
WARNING! Connect your battery harnesses in the proper manner. RED (+) cables must  
be connected to positive (+) battery terminals/posts. BLACK (-) cables must be  
connected to negative (-) battery terminals/posts. Protective caps should be installed  
over all battery terminals. REPLACE cables immediately if damaged.  
Removable Parts  
WARNING! Do not attempt to lift or move a power chair by any of its removable parts, including  
the armrests, seat, front riggings, controller, and shrouds.  
Preventing Unintended Movement  
WARNING! If you anticipate being seated in a stationary position for an extended period of time,  
turn off the power. This will prevent unexpected motion from inadvertent joystick contact. This  
will also eliminate the possibility of unintended chair movement from electromagnetic (EM)  
sources.  
Reaching and Bending  
Never reach, lean, or bend while driving your power chair. If it is absolutely necessary to reach, lean, or bend  
while seated on your power chair, it is important to maintain a stable center of gravity and keep the power chair  
from tipping. Pride recommends that the power chair user determine his/her personal limitations and practice  
bending and reaching in the presence of a qualified healthcare professional.  
WARNING! Do not bend, lean, or reach for objects if you have to pick them up from the  
floor by reaching down between your knees or if you have to reach over the back of the  
seat. Movements such as these may change your center of gravity and the weight  
distribution of the power chair, possibly causing your power chair to tip.  
WARNING! Keep your hands away from the tires when driving. Be aware that loose  
fitting clothing can become caught in drive tires.  
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II. SAFETY  
Transfers  
Transferring onto and off of your power chair requires  
a good sense of balance. Always have an attendant or  
healthcare professional present while learning to  
properly transfer yourself.  
To eliminate the possibility of injury, Pride recom-  
mends that you or a trained attendant perform the fol-  
lowing tasks before attempting a transfer:  
Turn off the power to the controller.  
Ensure your power chair is not in freewheel mode.  
See III. “Your Power Chair.”  
Turn the caster wheels toward the transfer destina-  
tion to improve power chair stability during transfer.  
Make sure both armrests are flipped up or  
removed from your power chair.  
Flip up the foot platform or move the leg rests  
aside; this will help to keep your feet from getting  
caught on the front rigging during the transfer.  
Reduce the distance between your power chair and  
the object you are transferring onto.  
Figure 4. Ideal Transfer Position  
WARNING! Before transferring, position yourself as far back as possible in the power chair seat  
to prevent the power chair from tipping forward during transfer.  
WARNING! Avoid putting all of your weight on the power chair armrests and do not use the  
armrests for weight bearing purposes, such as transfers. Such use may cause the power chair  
to tip, resulting in a fall from the power chair.  
WARNING! The controller and controller bracket are non-load bearing items on your power  
chair. Do not use the controller or controller bracket for weight bearing purposes, such as  
transfers. Such use may cause damage to these components, resulting in a fall from the power  
chair and personal injury.  
WARNING! Avoid putting all of your weight on the front riggings. Such use may cause the power  
chair to tip.  
Prescription Drugs/Physical Limitations  
Users must exercise care and common sense when operating a power chair. This includes awareness of safety  
issues when taking prescribed or over-the-counter drugs or when the user has specific physical limitations.  
WARNING! Consult your physician if you are taking prescribed or over-the-counter medication  
or if you have certain physical limitations. Some medications and limitations may impair your  
ability to operate your power chair in a safe manner.  
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II. SAFETY  
Alcohol/Smoking  
The power chair user must exercise care and common sense when operating his/her power chair. This includes  
awareness of safety issues while under the influence of alcohol or while smoking.  
WARNING! Do not operate your power chair while you are under the influence of alcohol, as this  
may impair your ability to operate your power chair in a safe manner.  
WARNING! Pride strongly recommends that you do not smoke cigarettes while seated in your  
power chair, although the power chair has passed the necessary testing requirements for  
cigarette smoking. You must adhere to the following safety guidelines if you decide to smoke  
cigarettes while seated in your power chair.  
Do not leave lit cigarettes unattended.  
Keep ashtrays a safe distance from the seat cushions.  
Always make sure cigarettes are completely extinguished before disposal.  
Electromagnetic and Radio Frequency Interference (EMI/RFI)  
WARNING! Laboratory tests have shown that electromagnetic and radio frequency waves can  
have an adverse affect on the performance of electrically-powered mobility vehicles.  
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones, mobile two-  
way radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters, wireless com-  
puter links, microwave signals, paging transmitters, and medium-range mobile transceivers used by emergency  
vehicles. In some cases, these waves can cause unintended movement or damage to the control system. Every  
electrically-powered mobility vehicle has an immunity (or resistance) to EMI. The higher the immunity level, the  
greater the protection against EMI. This product has been tested and has passed at an immunity level of 20 V/m.  
WARNING! Be aware that cell phones, two-way radios, laptops, and other types of radio  
transmitters may cause unintended movement of your electrically-powered mobility vehicle due  
to EMI. Exercise caution when using any of these items while operating your mobility vehicle  
and avoid coming into close proximity of radio and TV stations.  
WARNING! The addition of accessories or components to the electrically-powered mobility  
vehicle can increase the susceptibility of the vehicle to EMI. Do not modify your power chair in  
any way not authorized by Pride.  
WARNING! The electrically-powered mobility vehicle itself can disturb the performance of other  
electrical devices located nearby, such as alarm systems.  
tended motion or brake release occurs, turn your power chair off as soon as it is safe to do so. Contact your  
authorized Quantum Rehab Provider to report the incident.  
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III. Y OUR POW ER C HA IR  
THE QUANTUM JAZZY 1420 SERIES POWER CHAIR  
Your power chair has two main assemblies: the seat and the power base. See figures 5 and 6. Typically, the seat  
assembly includes the armrests, seatback, and seat base. The power base assembly includes two motor/brake  
assemblies, two drive wheels, two anti-tip wheels, two caster wheels, two batteries, and wiring harnesses.  
SEATBACK  
CONTROLLER  
ARMREST  
SEAT ASSEMBLY  
SEAT BASE  
FRONT RIGGING  
(SWING-AWAY  
FOOTRESTS  
SHOWN)  
POWER BASE  
ASSEMBLY  
BODY SHROUD  
CASTER WHEEL  
DRIVE WHEEL  
ANTI-TIP WHEELS  
Figure 5. The Quantum Jazzy 1420 Series Power Chair  
Quantum Jazzy 1420 Series  
17  
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III. Y OUR POW ER C HA IR  
REAR SEAT TOWER LOCATION  
(TOWER NOT SHOWN)  
ELECTRONICS TRAY  
BATTERIES  
FRONT SEAT TOWER  
LOCATION (TOWER NOT  
SHOWN)  
FREEWHEEL LEVER  
REAR SEAT TOWER  
POWER MODULE  
LOCATION (TOWER NOT SHOWN)  
FRONT SEAT TOWER LOCATION  
(TOWER NOT SHOWN)  
Figure 6. The Quantum Jazzy 1420 Series Power Base (Shroud Removed)  
CONTROLLER CONNECTOR  
MAIN CIRCUIT BREAKER  
Figure 7. The Quantum Jazzy 1420 Series Electronics Tray  
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III. YOUR POWER CHAIR  
Electronics Tray  
The electronics tray is located on the back of the power base. See figures 6 and 7.  
Main Circuit Breaker: The main circuit breaker is a safety feature built into your power chair. When the batteries  
and the motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to prevent damage  
to the motors and the electronics. If the circuit trips, allow your power chair to “rest” for approximately one  
minute. Next, push in the circuit breaker reset button, turn on the controller, and continue normal operation. If the  
main circuit breaker continues to trip repeatedly, contact your authorized Quantum Rehab Provider.  
Controller Connector: This is where the controller connects to the power base. Each controller uses a different  
type of harness. Regardless of which type of controller is used, the harness must be secured to the seat assembly  
and not allowed to drag on the floor.  
Active-Trac Suspension  
The Quantum Jazzy 1420 is equipped with Active-Trac Suspension (ATS). ATS is a system designed to make the  
power chair traverse different types of terrain and obstacles while maintaining smooth operation. With ATS, the  
front anti-tip wheels work in conjunction with the motor suspension to help you maneuver over obstacles in excess  
of 2 in. (5 cm) in height.  
As the front anti-tip wheels come in contact with an obstacle, the front anti-tip wheel assembly is drawn upward.  
At the same time, the motors are forced downward. This allows the motors to push the power chair over an  
obstacle without the possibility of becoming “hung up.”  
ATS also helps in day-to-day operating conditions. For instance, when you release the joystick, the power chair  
begins to slow down. As the chair slows down, the front anti-tip wheels will automatically drop toward the ground.  
This will reduce the forward tip that is typically encountered with mid-wheel drive chairs.  
Quantum Jazzy 1420 Series  
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III. YOUR POWER CHAIR  
Manual Freewheel Lever  
For your convenience, your power chair is equipped with a manual freewheel lever. See figures 8 and 9. This lever  
allows you to disengage the drive motors and maneuver the chair manually.  
WARNING! Do not use your power chair while the drive motors are disengaged! Do not  
disengage the drive motors when your power chair is on an incline or decline, as the  
unit could roll on its own! Only engage the freewheel mode when on a level surface.  
WARNING! It is important to remember that when your power chair is in freewheel  
mode, the braking system is disengaged.  
To operate the manual freewheel lever:  
1. Pull the manual freewheel lever out and rotate clockwise for freewheel mode (drive disengaged). See figure 8.  
2. Rotate the manual freewheel lever counterclockwise for drive mode (drive motors engaged). See figure 9.  
If a lever is difficult to move in either direction, slightly rock the power chair back and forth. The lever should  
then move to the desired position.  
WARNING! Do not use the freewheel lever handle as a tie-down point to secure this product.  
Figure 8. Freewheel Mode (Drive Disengaged)  
Figure 9. Drive Mode (Drive Engaged)  
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IV. ASSEMBLY  
INITIAL ASSEMBLY  
Your power chair may require some assembly either before initial use or after transportation. It may also require  
disassembly to make some comfort adjustments. Figure 10 details those parts of the power chair that are designed  
to be disassembled and assembled by an end user or by a qualified caregiver before using the product or making  
comfort adjustments.  
NOTE: Any nylon insert lock nut removed during the disassembly or adjustment of the power chair must be  
replaced with a new nut. Nylon insert lock nuts should not be reused as it may cause damage to the nylon insert,  
resulting in a less secure fit. Replacement nylon insert lock nuts are available at local hardware stores or  
through your authorized Quantum Rehab Provider.  
Seat Installation  
It may be necessary to install the seat either prior to initial operation or after transporting your power chair. Most  
seats are attached to the power base with the Universal Mounting System (UMS). The UMS consists of universal  
parts that may be attached to any medium-back or high-back seat, regardless of seat width or seat depth. The two  
main components are aluminum extrusions mounted to the seat base. These extrusions attach to a pair of trapeze  
bars that are mounted to the power base. See figure 10.  
NOTE: If your power chair is equipped with a Synergy Seat or a TRU-Balance Power Positioning System, refer  
to the information provided in separate manuals.  
WARNING! Do not pick up the seat frame by the armrests. They are free to pivot, and you may  
lose control of the seat if they do so.  
SEAT LATCH SAFETY  
REAR EXTRUSION  
REAR TRAPEZE BAR  
FRONT TRAPEZE BAR  
FRONT EXTRUSION  
Figure 10. Seat Installation  
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IV . A SSEM B LY  
To install the seat:  
1. Set the trapeze bars to the desired height. To change the  
trapeze bar height, see V. “Comfort Adjustments.”  
2. Tilt the seat back and slide the rear extrusion onto the  
rear trapeze bar. See figure 10.  
3. Lower the front extrusion onto the front trapeze bar  
until the seat locks into place.  
4. Flip the seat latch safety down.  
WARNING! Make sure the seat latch safety  
is flipped down before using your power  
chair.  
Power Elevating Seat Installation (Optional)  
Your power chair may be equipped with the power  
elevating seat option. While the seat itself may be any one  
of the styles offered for this model, the way the seat base  
attaches to the power base is different.  
Figure 11. Power Elevating Seat Actuator  
To install the power seat:  
l. Align the seat shaft to the hole in the actuator. See  
figure 11.  
2. Insert the seat shaft into the actuator and push the seat  
lever forward.  
3. Lock the seat into place.  
4. Plug the power elevating seat switch cable into the  
connector on the electronics tray.  
CONTROLLER BRACKET  
SETSCREW  
Controller Installation  
Depending on the various configurations and options you  
have chosen for your power chair, it may have been shipped  
without the controller module installed in the armrest.  
WARNING! Do not place the controller  
harness so that it can be pinched in the  
seat frame or power base frame.  
Figure 12. Controller Installation (Underside of  
Armrest)  
1. Flip up either the right or left armrest.  
2. On a contour seat, flip up the armrest and loosen the  
setscrew. See figure 12.  
3. Slide the controller into the armrest.  
4. Tighten the setscrew(s) and lower the armrest.  
5. Route the controller harness so that it cannot be pinched  
in the seat hinge.  
MANDATORY! Prevent controller harness  
damage! Avoid routing the controller harness  
on the outside of the armrest pad. Route the  
harness under the armrest or toward the  
inside of the armrest pad. Use correct tie-  
down points for the controller harness to pre-  
vent the harness from getting caught in the  
drive tires, pinched in the seat frame, or dam-  
aged when passing through doorways.  
6. Remove the rear lid to expose the electronics tray.  
7. Plug the controller connector into the electronics tray.  
See figure 7.  
8. Secure the controller harness to the armrest receiver  
with one or more wire ties. See figure 13.  
Figure 13. Controller Harness Routing on a Contour  
Seat  
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V. COMFORT ADJUSTMENTS  
COMFORT ADJUSTMENTS  
After becoming familiar with your power chair’s operation, you may find the need to make some adjustments to  
increase your comfort, such as seat height and angle, armrest angle, foot platform height and angle, and controller  
position.  
NOTE: If your power chair is equipped with a Synergy Seat or TRU-Balance Power Positioning System, refer  
to the information provided in separate manuals. If your power chair is equipped with a medium-back, a high-  
back, or a reclining seat, refer to the following information.  
WARNING! The center of gravity of your power chair was factory set to a position that meets the  
needs of the demographic majority of users. Your authorized Quantum Rehab Provider has  
evaluated your power chair and made any necessary adjustments to suit your specific  
requirements. Do not change your seating configuration without first contacting Pride Mobility  
Products or your authorized Quantum Rehab Provider.  
WARNING! Some power chair components are heavy. You may need assistance to lift or carry  
them. Please refer to the specifications table for specific component weights before you  
disassemble the power chair.  
WARNING! Remove the occupant from the power chair before making any adjustments.  
You may need the following to make comfort  
adjustments:  
metric/standard hex key set  
metric/standard socket set and ratchet  
adjustable wrench  
Seat Height and Angle Adjustment  
The seat is attached to the power base through the  
UMS. You can change the seat height by raising the  
front and rear seat towers. If you raise or lower only  
Figure 14. Seat Latch Safety (Disengaged)  
one set of towers (front or rear), you can also change  
the seat base angle (dump).  
To change the seat height:  
1. Turn off the power to the controller.  
2. Unplug the controller connector(s) from the elec-  
tronics tray.  
3. Flip up the seat latch safety. See figure 14.  
4. Squeeze the seat latch and release the seat from the  
front trapeze bar.  
TRAPEZE BARS  
SEAT TOWER  
QUICK-RELEASE PIN  
5. Slide the seat forward and remove it from the  
power base.  
6. Remove the quick-release pins from the seat tow-  
ers (front and rear). See figure 15.  
7. Remove both trapeze bars from the seat towers.  
8. Lift off the shroud.  
BALL DETENT PIN  
9. Remove the ball detent pin from each of the four  
seat towers. See figure 15.  
10. Move the seat towers up or down to the desired  
height.  
Figure 15. Seat Height Adjustment  
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V. COMFORT ADJUSTMENTS  
11. Reinstall the ball detent pin into each seat tower.  
12. Reinstall the shroud.  
13. Reinstall the trapeze bars and secure with the  
quick-release pins.  
14. Reinstall the seat.  
NOTE: Make sure the seat latch safety is flipped  
down before using the power chair seat.  
15. Plug the controller connector(s) into the electron-  
ics tray.  
Seat Position Adjustment  
You can move the seat forward or rearward by chang-  
ing the extrusion mounting position.  
SEAT MOUNTING HOLES  
To change the seat position:  
Figure 16. Seat Position Adjustment  
1. Turn off the power to the controller.  
2. Unplug the controller connector(s) from the elec-  
tronics tray.  
3. Remove the seat from the power base.  
4. Remove both extrusions from the bottom of the seat.  
5. Reposition the extrusions on a different set of  
mounting holes. You must move both extrusions  
the same number of holes either forward or back-  
wards. See figure 16.  
6. Fasten the extrusions back onto the bottom of the seat.  
7. Reinstall the seat.  
8. Plug the controller connector(s) into the electron-  
ics tray.  
Manual Recline Seatback Adjustment  
If your power chair is equipped with a reclining seat,  
you can adjust the seatback angle with the seatback  
release lever. The lever is located on the right side of  
the seat base.  
To adjust the seatback angle:  
1. Pull up on the seatback release lever.  
2. Move the seatback down or up to the desired position.  
3. Release the lever.  
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V. COMFORT ADJUSTMENTS  
High-Back with Headrest Adjustment (Optional)  
If your power chair is equipped with the deluxe high-  
back seat, you can adjust the headrest height.  
JAM NUT  
ARMREST ANGLE  
ADJUSTING  
SCREW  
To adjust the headrest height:  
1. Push in the headrest release button.  
2. Move the headrest up or down to the desired position.  
Seatback Angle Adjustment  
If your power chair is equipped with an adjustable seat-  
back, you can adjust it to four different angles: 90°,  
102°, 105°, or 107°.  
ARMREST  
HEIGHT  
ADJUSTING  
SETSCREWS  
To adjust the seatback angle:  
1. Remove the adjustment screws on both seat hinges.  
See figure 17.  
SEATBACK ANGLE  
ADJUSTING SCREW  
2. Set the seatback at the desired angle.  
3. Reinstall the screws on both seat hinges and  
tighten.  
ARMREST KNOB  
Armrest Width Adjustment  
You can change the width of each armrest indepen-  
dently of the other.  
Figure 17. Seatback and Armrest Adjustments  
NOTE: Changing the armrest width may increase the  
overall width of your power chair.  
To change the armrest width:  
1. Locate the two armrest knobs on each side of the  
armrest receiver bracket. See figure 17.  
2. Loosen the knobs.  
3. Slide the armrests in or out to the desired width.  
4. Tighten the armrest knobs.  
Armrest Height Adjustment  
To change the armrest height:  
1. Loosen the two setscrews located on the armrest  
receiver.  
2. Raise or lower the armrest to the desired height.  
3. Tighten the setscrews to secure the armrest.  
Armrest Angle Adjustment  
To change the armrest angle:  
1. Lift the armrest straight up so that it is perpendicu-  
lar to the floor.  
2. Loosen the jam nut. See figure 17.  
3. Turn the adjusting screw to raise or lower the front  
of the armrest.  
4. Tighten the jam nut to lock the adjustment screw  
into place.  
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V. COMFORT ADJUSTMENTS  
Controller Position  
You can move the controller in toward or out away from the armrest, or change the position of the controller for  
either left-hand or right-hand use.  
WARNING! Do not place the controller harness so that it can be pinched in the seat frame or the  
power base frame.  
To extend the controller:  
1. Flip up the armrest so it is perpendicular to the floor.  
2. Loosen the setscrew on the controller bracket. See figure 12.  
3. Slide the controller into or out of the armrest to the desired position.  
4. Tighten the setscrew to secure the controller.  
To change the controller position:  
1. Turn off the power to the controller.  
2. Disconnect the controller from the power base.  
3. Cut the wire tie(s) securing the controller harness to the armrest.  
4. Flip up the armrest so it is perpendicular to the floor.  
5. Loosen the setscrew on the controller bracket. See figure 12.  
6. Slide the controller out of the armrest.  
7. Loosen the setscrew in the other armrest.  
8. Place the controller in the other armrest.  
9. Tighten the setscrew to secure the controller.  
10. Use a wire tie to secure the controller harness to the armrest. See figure 13.  
11. Plug the controller into the power base.  
NOTE: If your power chair is equipped with a Synergy Seat or TRU-Balance Power Positioning System, refer  
to the controller adjustment information provided in separate manuals.  
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V. COMFORT ADJUSTMENTS  
Foot Platform Angle Adjustment  
You can adjust the angle of the foot platform with a hex  
key. See figure 18.  
To adjust the foot platform angle:  
1. Flip up the foot platform and locate the setscrew,  
2. Turn the setscrew to raise or lower the front of the  
foot platform.  
Foot Platform Height Adjustment  
The foot platform height is easily adjusted to six differ-  
ent heights.  
SETSCREW  
Figure 18. Foot Platform Angle Adjustment  
To raise or lower the foot platform:  
1. Use a hex key to remove the mounting hardware  
from the foot platform. See figure 19.  
2. Raise or lower the foot platform to the desired  
height.  
MOUNTING HARDWARE  
3. Reinstall the mounting hardware into the foot plat-  
form.  
Figure 19. Foot Platform Height Adjustment  
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V. COMFORT ADJUSTMENTS  
Anti-Tip Wheels  
The anti-tip wheels are designed to give your power chair increased stability on rough surfaces. The anti-tip  
wheels are preset at the factory for smooth surfaces or indoor use only. If you plan on using your power chair on  
rough surfaces, it may be necessary to adjust the anti-tip wheels to better suit your needs. The anti-tip wheels may  
need adjustment if either of the following occur:  
When coming to a stop, your power chair tips forward excessively.  
The anti-tip wheels constantly rub the ground.  
To adjust the anti-tip wheels:  
1. Place a wrench on the inner locknut of the anti-tip bracket located right after the shock strut. See figure 20.  
2. Turn the locknut counterclockwise to loosen the cam.  
3. Place your wrench on the adjustable cam located on the other side of the locknut.  
4. To adjust the anti-tip upward, turn the cam counterclockwise. To adjust the anti-tip downward, turn the cam  
clockwise. See figure 21.  
5. Tighten the locknut.  
WARNING! The higher you raise the anti-tip wheels, the more you increase your power chair’s  
tendency to tilt forward when coming to a stop. You can compensate for this by having your  
authorized Quantum Rehab Provider make a small adjustment to the pre-programmed  
deceleration setting in the controller or by moving the seat assembly farther to the rear of your  
power chair.  
WARNING! Consult your authorized Quantum Rehab Provider before attempting to change the  
anti-tip wheel height! Changing the anti-tip wheel height affects handling under deceleration!  
PROHIBITED! Do not remove the anti-tip wheels.  
Figure 20. Anti-Tip Adjustment (Inner Locknut)  
Figure 21. Anti-Tip Adjustment (Cam)  
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V. COMFORT ADJUSTMENTS  
Power Elevating Seat (Optional)  
If your power chair is equipped with a power elevating seat,  
you can change the seat height either through the controller  
or through a toggle switch mounted to one of the armrests.  
To change the seat height through toggle switch:  
1. Press forward on the toggle switch to raise the seat. See  
figure 22.  
2. Pull back on the toggle switch to lower the seat.  
WARNING! Do not allow the motor to run  
more than a few seconds after the mecha-  
nism reaches the top or bottom limit.  
NOTE: For more information on operating the power ele-  
vating seat through the controller, contact your Quantum  
Rehab Provider.  
WARNING!  
The power elevating seat  
option is intended for use on a level surface  
only. Never raise the seat from its lowest  
position on an inclined surface. Failure to  
heed this warning can result in the power  
chair tipping over.  
Figure 22. Power Seat Toggle Switch (Shown on  
Armrest)  
WARNING! Never raise the seat from its  
lowest position when operating your power  
chair on bumpy or uneven surfaces. Failure  
to heed this warning can result in the  
power chair tipping over.  
WARNING! Never raise the power elevating  
seat while your power chair is in the free-  
wheel mode.  
WARNING! Always fasten the positioning  
belt when operating the power elevating  
seat.  
NOTE: The power elevating seat option is equipped with  
a system that reduces the speed of the power chair by one  
half when the seat is elevated more than 2.5-5 in. (1–2  
cm.). Always check to be sure this system is operating  
properly before using your power chair.  
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VI. BATTERIES AND CHARGING  
BATTERIES AND CHARGING  
The power chair uses two long-lasting, 12-volt, deep-cycle batteries. These batteries are sealed and maintenance  
free. Since they are sealed, there is no need to check the electrolyte (fluid) level. Deep-cycle batteries are designed  
to handle a longer and deeper discharge. Though they are similar in appearance to automotive batteries, they are  
not interchangeable. Automotive batteries are not designed to handle a long, deep discharge, and also are unsafe  
for use in power chairs.  
MANDATORY! Battery posts, terminals, and related accessories contain lead and lead  
compounds. Wear goggles and gloves when handling batteries and wash hands after  
handling.  
WARNING! Contact your authorized Quantum Rehab Provider if you have any  
questions regarding the batteries in your power chair.  
WARNING! Do not use batteries that exceed the recommended type and amp-hour  
capacity. Do not use batteries with different amp-hour capacities. Refer to  
specifications table in this manual and in the manual suppled with the battery charger  
for recommended type and capacities.  
Charging the Batteries  
The battery charger is essential in providing long life for your power chair batteries. It is designed to optimize your  
power chair’s performance by charging the batteries safely, quickly, and easily.  
PROHIBITED! Removal of grounding prong can create electrical hazard. If necessary,  
properly install an approved 3-pronged adapter to an electrical outlet having 2-  
pronged plug access.  
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the  
charger directly into a properly wired standard electrical outlet.  
PROHIBITED! Do not allow unsupervised children to play near the power chair while  
the batteries are charging. Pride recommends that you do not charge the batteries  
while the power chair is occupied.  
MANDATORY! Read the battery charging instructions in this manual and in the manual  
supplied with the battery charger before charging the batteries.  
WARNING! Explosive gases may be generated while charging the batteries. Keep the  
power chair and battery charger away from sources of ignition such as flames or  
sparks and provide adequate ventilation when charging the batteries.  
WARNING! You must recharge your power chair’s batteries with the supplied off-board  
battery charger. Do not use an automotive-type battery charger.  
WARNING! Inspect the battery charger, wiring, and connectors for damage before  
each use. Contact your authorized Quantum Rehab Provider if damage is found.  
WARNING! Do not attempt to open the battery charger case. If the battery charger does  
not appear to be working correctly, contact your authorized Quantum Rehab Provider.  
WARNING! If the battery charger is equipped with cooling slots, then do not attempt  
to insert objects through these slots.  
WARNING! If your battery charger has not been tested and approved for outdoor use,  
then do not expose it to adverse or extreme weather conditions. If the battery charger  
is exposed to adverse or extreme weather conditions, then it must be allowed to  
adjust to the difference in environmental conditions before use indoors. Refer to the  
manual supplied with the battery charger for more information.  
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VI. BATTERIES AND CHARGING  
To charge the batteries using the off-board charger:  
1. Position the front of the power chair next to a standard  
electrical outlet.  
2. Be certain the controller power is turned off and the power  
chair is in drive mode.  
3. Plug the off-board charger into the off-board charger/pro-  
gramming socket on the controller. See figure 23.  
4. Plug the off-board charger into the electrical outlet.  
NOTE: If it is a Pride off-board charger, then there are two  
lights in it. The red light indicates that power to the off-board  
charger is on. The green light indicates that the batteries are  
fully charged. If it is not a Pride off-board charger, then fol-  
low the instructions supplied by the manufacturer.  
5. When the batteries are fully charged, unplug the off-board  
charger from the electrical outlet and then from the controller.  
Figure 23. Battery Charging  
Battery Break-in  
To break in new batteries for maximum efficiency:  
1. Fully recharge any new battery prior to its initial use. This brings the battery up to about 90% of its peak  
performance level.  
2. Operate your power chair throughout the house and yard. Move slowly at first, and do not travel too far until  
you become accustomed to the controls and break in the batteries.  
3. Give the batteries another full charge of 8 to 14 hours and operate your power chair again. The batteries will  
now perform at over 90% of their potential.  
4. After four or five charging cycles, the batteries will top off at 100% charge and last for an extended period.  
Frequently Asked Questions (FAQs)  
How does the charger work?  
The battery charger takes the standard electrical outlet voltage of 120 VAC (alternating current) and converts it  
to 24 VDC (direct current). The power chair batteries use direct current to run your power chair. When the battery  
voltage is low, the charger works harder to charge the battery. As the battery voltage approaches full charge, the  
charger doesn’t work as hard to complete the charging cycle. When the battery is fully charged, the amperage  
from the charger is nearly at zero. This is how the charger maintains a charge but does not overcharge the battery.  
Can I use a different battery charger?  
You should use the charger supplied with the power chair. It is the safest, most efficient tool to charge the batteries.  
We do not recommend using other types of chargers (e.g., an automotive battery charger). Your power chair’s  
charger will not operate after the batteries have been discharged to nearly zero voltage. If this happens, call your  
authorized Quantum Rehab Provider for assistance.  
NOTE: Your power chair’s charger will not operate after the batteries have been discharged to nearly zero  
voltage. If this happens, call your Quantum Rehab Provider for assistance.  
How often must I charge the batteries?  
Many factors come into play when deciding how often to charge the batteries. You may use your power chair all  
day on a daily basis or you may not use it for weeks at a time.  
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VI. BATTERIES AND CHARGING  
Daily Use  
If you use your power chair on a daily basis, charge the batteries as soon as you are finished using your power  
chair. Your power chair will be ready each morning to give you a full day’s service. It is recommended that  
you charge the batteries 8 to 14 hours after daily use.  
Infrequent Use  
If you use your power chair infrequently (once a week or less), you should charge the batteries at least once  
per week for 12 to 14 hours.  
NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Refer to the manual  
supplied with the battery charger for charging instructions.  
How can I get maximum range or distance per charge?  
Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills, or curves. More  
often you are presented with hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and wind. All of  
these factors will affect the distance or running time per battery charge. Below are a few suggestions for obtaining  
the maximum range per charge:  
Always charge the batteries fully prior to your trip.  
Plan your trip in advance to avoid inclines if possible.  
Limit baggage weight to essential items.  
Try to maintain an even speed and avoid stop-and-go driving.  
What type of batteries should I use?  
We recommend deep-cycle batteries that are sealed and maintenance free. Both AGM and Gel-Cell are deep-cycle  
batteries that are similar in performance.  
WARNING! Corrosive chemicals contained in batteries. Use only AGM or Gel-Cell  
batteries to reduce the risk of leakage or explosive conditions.  
Why do my new batteries seem weak?  
Deep-cycle batteries employ a much different chemical technology than that used in car batteries, nickel-cadmium  
(nicads), or in other common battery types. Deep-cycle batteries are specifically designed to provide power, drain  
down their charge, and then accept a relatively quick recharge. AGM and Gel-Cell batteries should be charged as  
often as possible. They do not have a “memory” like nickel-cadmium batteries.  
We work closely with our battery manufacturer to provide a battery that best suits your power chair’s specific  
demands. Fresh batteries arrive regularly at Pride and are promptly shipped with a full charge. During shipping,  
the batteries encounter temperature extremes that may influence initial performance. Heat robs the charge from  
the battery, and cold slows the power available and extends the time needed to recharge the battery (just as with  
a car battery).  
It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient temperature.  
More importantly, it will take a few “charging cycles” (a partial drain— then a full recharge) to establish the  
critical chemical balance that is essential to the battery’s peak performance and long life. It will be well worth it  
to take the time to break in your battery properly.  
How can I ensure maximum battery life?  
A fully charged deep-cycle battery will provide reliable performance and extended battery life. Keep your power  
chair’s batteries fully charged whenever possible. Batteries that are regularly and deeply discharged, infrequently  
charged, or stored without a full charge may be permanently damaged, causing unreliable power chair operation  
and limited battery life.  
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VI. BATTERIES AND CHARGING  
NOTE: The useful life of a battery is quite often a reflection of the care it receives.  
How should I store my power chair and its batteries?  
If you do not use your power chair regularly, we recommend maintaining battery vitality by charging the batteries  
at least once per week.  
If you do not plan on using your power chair for an extended period, fully charge the batteries prior to storage.  
Disconnect the battery harnesses and store the power chair in a warm, dry environment. Avoid temperature  
extremes, such as freezing and excessively hot conditions, and never attempt to charge a frozen battery. A cold or  
frozen battery should be warmed for several days prior to recharging.  
What about public transportation?  
AGM and Gel-Cell batteries are designed for application in power chairs and other mobility vehicles. These  
batteries are Federal Aviation Administration (FAA) approved, allowing safe transportation on aircraft, buses, and  
trains, as there is no danger of spillage or leakage. We suggest you contact the carrier’s ticket counter in advance  
to determine that carrier’s specific requirements.  
What about shipping?  
If you wish to use a freight company to ship your power chair to your final destination, repack your power chair  
in the original shipping container and ship the batteries in separate boxes.  
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VII. CARE AND MAINTENANCE  
CARE AND MAINTENANCE  
Your Quantum Jazzy 1420 is a sophisticated power chair. Like any motorized vehicle, it requires routine main-  
tenance checks. You can perform some of these checks, but others require assistance from an authorized Quantum  
Rehab Provider. Preventive maintenance is very important. If you follow the maintenance checks in this section  
as scheduled, you can help ensure that your power chair gives you years of trouble-free operation. If you have  
any doubt as to your power chair’s care or operation, contact your authorized Quantum Rehab Provider.  
WARNING! Do not service the power chair when the seat is occupied.  
Your power chair, like most electrical equipment, is susceptible to damage from the elements. Avoid damp areas  
of any kind.  
WARNING! Direct or prolonged exposure to water or dampness could cause the power  
chair to malfunction electronically and mechanically. Water can cause electrical  
components to corrode and the chair's frame to rust. Power chairs should be examined  
periodically for signs of corrosion caused by water exposure, bodily fluid exposure, or  
incontinence. Damaged components should be replaced or treated immediately.  
Should your power chair come in contact with water:  
1. Dry your power chair as thoroughly as possible with a towel.  
2. Allow your power chair to sit in a warm, dry place for 12 hours to allow unseen water to evaporate.  
3. Check the joystick operation and the brakes before using your power chair again.  
4. If any inconsistencies are found, take your power chair to an authorized Quantum Rehab Provider. Power  
chairs that are frequently exposed to sources of water, such as incontinence, should be inspected often for  
corrosion and electronic components may need to be replaced frequently.  
Temperature  
Some of the parts of your power chair are susceptible to extreme changes in temperature. Always keep your  
power chair between the temperatures of 18°F/-8°C) and 122°F/50°C).  
In extremely cold temperatures the batteries may freeze. The specific temperature at which they freeze  
depends on a number of factors, such as battery charge, usage, and composition of the batteries (e.g., AGM  
or Gel-Cell).  
Temperatures above 122°F/50°C) may cause your power chair to operate at a reduced speed. This reduced  
speed is a safety feature built into the controller that helps prevent damage to the motor and other electrical  
components.  
General Guidelines  
Avoid knocking or bumping the controller, especially the joystick.  
Avoid prolonged exposure of your power chair to extreme conditions, such as heat, cold, or moisture.  
Keep the controller clean.  
Check all connectors to ensure that they are all tight and secured properly.  
Make sure pneumatic tires are inflated to the psi/bar/kPa air pressure rating indicated on the tire.  
WARNING! Make sure your tires are inflated to the psi/bar/kPa air pressure raiting indicated on the  
tire for pneumatic tires. Do not underinflate or overinflate your tires. Low pressure may result in  
loss of control, and overinflated tires may burst. Overinflating tires can cause them to explode.  
WARNING! Do not use a high pressure hose to inflate your tires.  
Use a rubber conditioner on the tire sidewalls to help preserve them.  
WARNING! Never use a rubber conditioner on the tread area of the tires; doing so may make the  
tires slippery and cause your power chair to skid.  
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VII. CARE AND MAINTENANCE  
All wheel bearings are prelubricated and sealed. They require no subsequent lubrication.  
The body shroud has been sprayed with a clear sealant coating. You can apply a light coat of car wax to help  
it retain its high-gloss appearance.  
Check all electrical connections. Make sure they are tight and are not corroded. Batteries must sit flat within  
the battery well, with the battery terminals facing inward, toward each other. Refer to the frame decal for the  
correct wiring layout.  
WARNING! Even though the power chair has passed the necessary testing requirements  
for ingress of liquids, you should keep electrical connections away from sources of  
dampness, including direct exposure to water or bodily fluids and incontinence. Check  
electrical components frequently for signs of corrosion and replace as necessary.  
Daily Checks  
With the controller turned off, check the joystick. Make sure it is not bent or damaged and that it returns to the  
neutral position when you release it. Check the rubber boot around the base of the joystick for damage. Visu-  
ally inspect the boot. Do not handle or try to repair it. See your authorized Quantum Rehab Provider if there  
is a problem.  
Visually inspect the controller cable. Make sure that it is not frayed, cut, or has any wires exposed. See your  
authorized Quantum Rehab Provider if there is a problem with any harnesses.  
Check for flat spots on solid tires. Flat spots could adversely affect stability.  
Inspect the armrests for loose hardware, stress points, or damage. See your Quantum Rehab Provider if there  
is a problem.  
Weekly Checks  
Disconnect and inspect the controller from the power base. Look for corrosion. Contact your Quantum Rehab  
Provider if necessary.  
Ensure that all parts of the controller system are securely fastened to your power chair. Do not overtighten any  
screws.  
Check for proper tire inflation. If a tire does not hold air, see your authorized Quantum Rehab Provider for  
replacement of the tube.  
Check the brakes. This test should be carried out on a level surface with at least three feet of clearance around  
your power chair.  
To check the brakes:  
1. Turn on the controller and turn down the speed level of your power chair.  
2. After one second, check the battery condition meter. Make sure that it remains on.  
3. Slowly push the joystick forward until you hear the electric brakes click. Immediately release the joystick.  
You must be able to hear each electrical brake operating within a few seconds of joystick movement. Repeat  
this test three times, pushing the joystick backward, then left, and then right.  
Monthly Checks  
Check that the anti-tip wheels do not rub the ground when you operate the power chair. Adjust them as nec-  
essary. See V. “Comfort Adjustments.”  
Check for extreme wear on the anti-tip wheels. Replace them as necessary.  
Check for drive tire wear. See an authorized Quantum Rehab Provider for repair.  
Check the rear casters for wear. Replace them as necessary.  
Check the rear forks for damage or fluttering which indicates that they may need to be adjusted or have the  
bearings replaced. See an authorized Quantum Rehab Provider for repair.  
Keep your power chair clean and free of foreign material, such as mud, dirt, hair, food, drink, etc.  
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VII. CARE AND MAINTENANCE  
Yearly Checks  
Take your power chair to an authorized Quantum Rehab Provider for yearly maintenance, especially if you use  
your power chair on a daily basis. This helps ensure that your power chair is functioning properly and helps  
prevent future complications.  
Storage  
Your power chair should be stored in a dry place, free from temperature extremes. When storing, disconnect the  
batteries from the power chair. See VI. “Batteries and Charging.”  
WARNING! If you fail to store the unit properly, the frame can rust and the electronics can be  
damaged.  
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures, or stored  
without a full charge may be permanently damaged, causing unreliable performance and limited service life. It is  
recommended that you charge the batteries periodically throughout periods of prolonged storage to ensure proper  
performance.  
You may wish to place several boards under the frame of your power chair to raise it off of the ground during  
periods of prolonged storage. This takes the weight off of the tires and reduces the possibility of flat spots devel-  
oping on the areas of the tires contacting the ground.  
Disposal of Your Power Chair  
Your power chair must be disposed of according to applicable local and national statutory regulations. Contact  
your local waste disposal agency or authorized Quantum Rehab Provider for information on proper disposal of  
power chair packaging, metal frame components, plastic components, electronics, and batteries.  
Cleaning Instructions  
Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your power chair.  
Avoid using products that may scratch the surface of your power chair.  
If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for use on  
your product before application.  
WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning  
agent before applying it to your product. Failure to comply may result in skin irritation or  
premature deterioration of upholstery and/or power chair finishes.  
WARNING! Never hose off your power chair or place it in direct contact with water. Your power chair  
has a painted, ABS plastic body shroud that allows it to be easily wiped clean with a damp cloth.  
WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to become  
slippery or dry out and crack. Use soapy water and dry the seat thoroughly.  
Wheel Replacement  
If you have pneumatic tires and you have a flat tire, replace the tube. If your chair is equipped with a solid tire  
insert, then replace the entire wheel assembly. Replacement tires, tubes, and wheel assemblies are readily avail-  
able through your authorized Quantum Rehab Provider.  
WARNING! The wheels on your power chair should only be serviced or replaced by a authorized  
Quantum Rehab Provider or a qualified technician.  
WARNING! Be sure that the controller’s power is turned off and the power chair is not in  
freewheel mode before performing this procedure.  
WARNING! When changing a tire, remove only the center lug nut and washer, then remove the  
wheel. If any further disassembly is required, deflate the tire completely or it may explode.  
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VII. CARE AND MAINTENANCE  
TIRE  
TUBE  
FRONT RIM  
SCREW  
REAR RIM  
DRIVE WHEEL WASHER  
DRIVE WHEEL  
Figure 25. Drive Wheel Disassembled  
Figure 24. Drive Wheel  
Follow these easy steps for a quick and safe repair for both solid and pneumatic tires:  
1. Turn off the power to the controller.  
2. Set the power chair up on blocks.  
3. If you are changing a pneumatic tire, completely deflate it before removing the wheel.  
4. Remove the drive wheel nut and washer from the axle. See figure 24.  
5. Pull the wheel off the axle.  
6. Remove the screws from the rim assembly and separate the front and rear rim. See figure 25.  
7. Remove the old tube from the pneumatic tire and replace it with a new tube or replace the entire solid wheel  
assembly.  
8. Reassemble the rims and reinstall the screws.  
9. Slide the wheel back onto the axle.  
10. Reinstall the drive wheel nut and washer onto the axle and tighten.  
11. Inflate the pneumatic tire to the psi/bar/kPa air pressure rating indicated on each tire.  
12. Remove the power chair from the blocks.  
Battery Replacement  
A diagram is printed on a decal located on the power chair frame near the battery tray. See figure 26.  
MANDATORY! Battery posts, terminals, and related accessories contain lead and lead  
compounds. Wear goggles and gloves when handling batteries and wash hands after  
handling.  
WARNING! The batteries in your power chair should only be serviced or replaced by an  
authorized Quantum Rehab Provider or a qualified technician.  
WARNING! Do not replace batteries when seat is occupied.  
WARNING! Power chair batteries are heavy. See specifications table. If you are unable to  
lift that much weight, be sure to get help. Use proper lifting techniques and avoid lifting  
beyond your capacity.  
WARNING! Do not mix old and new batteries. Always replace both batteries at the same time.  
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VII. CARE AND MAINTENANCE  
To replace the batteries:  
1. Turn off the power to the controller.  
2. Make sure that the power chair is in drive mode.  
See III. “Your Power Chair.”  
3. Unplug the controller connector(s) from the elec-  
tronics tray.  
4. Remove the seat and trapeze bars.  
5. Remove the shroud.  
6. Disconnect the wiring harnesses from the batteries.  
7. Remove the batteries from the power base.  
Figure 26. Battery Wiring Diagram Label  
8. Place the new batteries in the power base. Make sure that the terminals are facing inwards. If the battery  
terminals are in the middle of the batteries, then make sure that the positive terminal of the rear battery is facing  
the negative terminal of the front battery on the left side. See figure 24.  
9. Looking at the power base from the front, connect the red wire from the left side to the positive (+) terminal  
on the rear battery and connect the black wire from the left side to the negative (-) terminal on the front battery.  
10. Connect the red wire from the right side to the positive (+) terminal on the front battery and connect the black  
wire from the right side to the negative (-) terminal on the rear battery.  
WARNING! Make sure you tighten the fasteners so that the connections are secure.  
11. Reinstall the shroud and trapeze bars.  
12. Reinstall the seat.  
13. Plug in the connectors to the electronics tray.  
When to See Your Authorized Quantum Rehab Provider for Service  
The following symptoms could indicate a serious problem with your power chair. If necessary, contact your  
Quantum Rehab Provider. When calling, have the model number, serial number, nature of the problem, and the  
error code if available.  
Motor noise  
Frayed harnesses  
Cracked or broken connectors  
Uneven wear on any of the tires  
Jerky motion  
Pulling to one side  
Bent or broken wheel assemblies  
Does not power up  
Powers up, but does not move  
Corrective Maintenance  
If the battery condition meter does not light up when you turn on the power:  
Check the harness connections. Make sure they are tight.  
Check the circuit breaker. Reset it if necessary.  
Check the battery connections.  
If the above conditions prove normal, you can load test the batteries with a battery load tester. These testers are  
available at automotive parts stores. Disconnect both batteries before load testing and follow the directions that  
come with the load tester. If either one of the batteries fails the load test, replace both of them. If your power chair  
still does not power up, contact your authorized Quantum Rehab Provider.  
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A P P E N D I X I - S P E C I F I C A T I O N S  
SPECIFICATIONS  
Suspension:  
Active-Trac Suspension with Rear Suspension  
Drive Wheels:  
16 in. (40.64 cm), pneumatic or solid, center-mounted  
Caster Wheels:  
Anti-tip Wheels:  
Maximum Speed:1  
9 in. (22.86 cm), pneumatic or solid, rear articulating  
8 in. (20.32 cm), solid, front mounted  
Up to 4.5 mph (7.24 km/h)  
Up to 6 mph (9.65 km/h) with high-speed motors  
Range:1, 4  
Brakes:  
Variable up to 23 miles (36 km)  
“Intelligent Braking,” electronic regenerative, disc park brake  
Ground Clearance:2 See figure 27.  
Turning Radius:2  
Overall Size:2  
See figure 27.  
Length: See figure 27.  
Width: See figure 27.  
Drivetrain:  
Two motor, mid-wheel drive  
Batteries:3  
Two 12-volt, deep-cycle Group 24 batteries  
8-amp, off-board (standard)  
Battery Charger:  
Weight Capacity:  
Jazzy 1420 3VHD and 1420 2VHD: 500 lbs. (226.8 kg)  
Quantum 1424 4HD and Jazzy 1420 2HD: 450 lbs. (204 kg)  
Quantum 1420 2SPVHD, 1420 3SPVHD, and 1420 3MPVHD: 500 lbs. (226.8 kg)  
Quantum 1420 2SPHD, 1420 3SPHD, 1424 4SPHD,1420 3MPHD, and 1424 4MPHD: 450 lbs. (204 kg)  
450 lbs. (192.77 kg) with high-speed motors  
400 lbs. (181.43 kg) with TRU-Balance Power Tilt  
300 lbs. (136 kg) with TRU-Balance Power I Recline, TRU-Balance 2 Power Recline and TRU-Bal-  
ance 2 Power Tilt & Recline  
Component Weights: Base: 141.5 lbs. (64 kg)  
Batteries: 53.5 lbs. (24.26 kg) each  
1
Varies with base model, user weight, terrain type, battery amp hour rating (Ah), battery charge, battery condition, motors,  
controller type, tire type, and tire condition. This specification can be subject to variance of (+ or - ) 10%.  
Due to manufacturing tolerances and continued product improvement, this specification can be subject to variance of (+  
or – ) 3%.  
2
3
4
AGM or Gel-Cell type required. See VI. “Batteries and Charging.”  
Tested in accordance with ASNI/RESNA WC Vol 2, Section 4 and ISO 7176-4 standards. Results derived from theoret-  
ical calculation based on battery specifications and drive system performance. Test conducted at maximum weight  
capacity.  
NOTE: This product conforms to all applicable ANSI/RESNA testing requirements and ISO 7176 Series EN12184  
standards. All specifications subject to change without notice.  
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A P P E N D I X I - S P E C I F I C A T I O N S  
LENGTH (WITH FRONT RIGGINGS)  
48 in. (121.92 cm)  
LENGTH (WITHOUT FRONT RIGGINGS)  
46 in. (116.84 cm)  
25.75 in. (65.4 cm)  
WIDTH  
27.25 in. (69.215 cm)  
TURNING RADIUS  
(WITHOUT FRONT RIGGINGS)  
GROUND CLEARANCE  
4.5 in. (11.43 cm)  
Figure 27. Quantum/Jazzy 1420 Dimensions and Ground Clearance  
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N O T E S  
Quantum Jazzy 1420 Series  
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N O T E S  
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Quality Control - Quantum Jazzy 1420 Series  
Inclusion of all Parts  
Joystick Serial Number  
Controller Serial Number  
Left Motor Serial Number  
Right Motor Serial Number  
Fit and Finish  
Performance  
Pride keeps a more detailed report on file at the factory.  
Date Inspected  
Inspector  
*I NFMANU1206*  
Product Serial #  
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