Plantronics
TM
DA45
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POWERING
CONNECT HEADSET
Powering USB Adapter
The USB adapter is automatically
powered on upon inserting into the
USB port of the computer.
Quick DisconnectTM Connector
This feature allows you to place a call on hold and move away from the phone without
removing the headset. When you separate the Quick Disconnect, you place an ongoing
conversation on hold.
Before using your headset, join the Quick Disconnect to the mating connector of the
modular adapter cable.
INSTALLING PERSONOCALL® SOFTWARE
To put your call on hold, grasp Quick Disconnect, as shown, and pull straight apart. To
resume your conversation, reconnect the halves.
Plantronics PerSonoCall software provides the link between your headset and the
softphone application on your computer. PerSonoCall software provides the ability to
remotely detect and answer/end a call from your softphone application via the headset
call control button.
1. With the CD inserted, go to the PerSonoCall main screen and click on “Install the
PerSonoCall Software.”
USING YOUR HEADSET
2. Your softphone may require you to choose which audio device you wish to use. Please
refer to softphone documentation for details.
Answering/Ending/Making Calls
with PerSonoCall on Softphone
NOTE: When the USB adapter is installed, it becomes the default audio device in your
computer. You can set preferences manually in the Windows® operating system through the
Sounds and Audio Devices option in the Control Panel.
To make a call, simply dial the number via your softphone application.
To answer or end a call, press the answer/end button.
NOTE: Once installed we recommend that you set PerSonoCall to launch whenever the
Windows operating system starts.
For Softphones Not Compatible with PerSonoCall
current information on softphone compatibility.
System Tray Icons
If your softphone is not currently supported by PerSonoCall, remote detection and answer/
end via the headset does not function. Pressing the call control button on the headset
will not function; you must answer the call from the softphone.
After installing the software, one of the two system tray icons will appear in the tray bar at
the bottom of your screen showing status of headset communication with PerSonoCall.
: No headset detected
: Headset detected
Putting a call on hold
If your softphone supports this feature, holding down the answer/end button for 2 seconds
will place the call on hold. Refer to your phone’s user guide for additional features
available while on hold. Pressing the answer/end button again will take the call off hold.
Configuration and status
: Right click on the headset system tray icon and choose “Options”. This will bring up
the PerSonoCall Basic Options and Current Status Screens.
Refer to online application help for explanation details on the PerSonoCall software.
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TROUBLESHOOTING
USING YOUR HEADSET
Adjusting Volume
Problem
Solution
My headset does not work
• Check compatibility list on www.plantronics.com/
personocall to ensure your softphone is
with the DA45 I am using on my
PC. (I cannot answer or disconnect
from the headset call button).
compatible for remote answer and disconnect
• When a PC goes into standby or hibernation, the
USB adapter is no longer powered on. Be sure
your PC is in an active state.
• Be sure PerSonoCall software is installed
and running.
I cannot hear caller.
• The USB adapter is not set as the default audio
device. Use the Audio settings in Windows under
Sounds and Audio Devices to select “DA45
Adapter” as the audio device.
To increase listening volume, press the upper end (+) of the volume button. To decrease
listening volume, press the lower end (-).
To adjust the listen or speak volume of the softphone, please refer to the softphone
user documentation.
• Listening volume is too low. Press the volume up
button on the headset.
To adjust the listen or speak volume of the audio device on the computer, use the Sound
and Audio Device section on the control panel.
• Headset is muted. Press the mute button on
headset to unmute the microphone.
Callers cannot hear me.
• Headset microphone boom aligned incorrectly.
Align the headset boom with your mouth.
Muting a Call
• The USB adapter is not set as the default
voice device. Use the Voice settings in Windows
under Sounds and Voice Devices to
select “DA45 Adapter” as the voice device.
• Lower the listen volume on your softphone until
the distortion disappears.
Sound in headset is distorted.
I can hear echo in headset.
• Adjust volume on headset.
During a call, briefly press the mute button to mute the microphone. When muted, the
Mute LED will be lit.
To unmute press the button again.
• The USB adapter will set itself as the default
audio device in Windows. Use the Audio settings
in Windows under Sounds and Audio Devices to
change the device used for audio.
The other headset I was using to listen
to music does not work any more.
Smart Button
My headset stops responding
to button presses.
• When a PC goes into standby or hibernation, the
USB adapter no longer is powered on. Be sure
your PC is in an active state.
PerSonoCall allows you to choose an application to launch automatically using the Smart
Button feature.
Go to options in PerSonoCall, check the Smart Button box on the Basic Option tab and
browse to choose the application you want to launch. Pressing the Mute Button for 2
seconds will automatically launch that application.
NOTE: Mute is not activated if the button is held for more than 2 seconds.
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Brazil
Tel: 001-800-544-4660
+1 831 458 7800
Hong Kong
更多信息,請聯絡 當地的經銷∞”.
WARRANTY
LIMITED WARRANTY
Italy
Canada
Tel: (800) 540-8363
(514) 956 8363
Plantronics Acoustics Italia Srl
Milano, Italia
Numero Verde: 800 950934
• This warranty covers defects in materials and workmanship of products manufactured,
sold or certified by Plantronics which were purchased and used in the United States.
United Kingdom
Plantronics Ltd
Wootton Bassett, UK
Tel: 0800 410014
+44 (0)1793 842200
Japan
• The warranty lasts for two years from the date of purchase of the products.
製品関係の質問がありましたら、プラントロニク
スの代理店にお問い合わせ下さい
• This warranty extends to you only if you are the end user with the original purchase receipt.
Korea
• We will at our option, repair or replace the products that do not conform to the warranty.
We may use functionally equivalent reconditioned/refurbished/remanufactured/pre-owned or
new products or parts.
추가 정보는 현지 총판 또는 대리점에º¬ 받으실
수 있습니다.
Plantronics Ireland
Citywest Business Campus
Dublin 24
Office: +353 (0)1 4693725
Service ROI: 1800 551 896
Sweden
Sverige: 02002 14681
• To obtain service in the U.S., contact Plantronics at (866) 363-BLUE (2583).
• THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.
Taiwan
更多信息,请联络您当地的æ¬销商.
Germany
Netherlands
Plantronics B.V.
Hoofddorp, Nederland
Tel: (0)0800 Plantronics
0800 7526876 (NL)
00800 75268766 (BE/LUX)
• This warranty gives you specific legal rights, and you may also have other rights that
vary from state to state. Please contact your dealer or our service center for the full
details of our limited warranty, including items not covered by this limited warranty.
Plantronics GmbH
Hürth, Deutschland
Kundenservice:
Deutschland 0800 9323 400
Österreich 0800 242 500
Schweiz 0800 932 340
Norway
Norge
Danmark
Tel: 8088 4610
Tel: 80011336
Spain
The Class B digital apparatus complied with Canadian ICES-002
Portugal
Tel: 0800 84 45 17
Plantronics Iberia, S.L.
Madrid, España
Tel: 902 41 51 91
Turkey
Daha fazla bilgi için:
Latin America
Tel: 001-800-544-4660
+1 831 458 7500
United States
Plantronics Inc
Finland
345 Encinal Street
Santa Cruz, CA 95060 USA
Tel: (800) 544 4660
Tel: 0800117095
France
Plantronics Sarl
Noisy-le-Grand
EU & US
SOUND INNOVATION
© 2007 Plantronics, Inc. All rights reserved. Plantronics, the logo design, DA45, and PerSonoCall are
trademarks or registered trademarks of Plantronics, Inc. Windows is either a registered trademark or a
trademark of Microsoft Corporation in the United States and/or other countries. All other trademarks are
the property of their respective owners. Patents U.S. 5,210,791; 5,259,780; D494,154; and D505,413 and
Patents Pending.
78803-01 (10/07)
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