Pinnacle Speakers Games WH6 120 6 User Manual

OWNERS AND SERVICE MANUAL

INNOVATIVE CONCEPTS IN ENTERTAINMENT INC.

10123 MAIN STREET, CLARENCE, NY 14031

SERVICE: 1-716-759-0360

FAX: 1-716-759-0884

E-MAIL: service@icegame.com

WEBSITE: www.icegame.com

NGL

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INTRODUCTION

GAME FEATURES

GAME PLAY

As coins are inserted into the PINNACLE CRANE™ all

metal game, a “Ding” is heard for each coin inserted.

When sufficient coins have been inserted, the claws

click closed and then reopen, which signals the start of

the game. The crane will then position itself in the

middle of the “play field*” and remain there, until the

player is ready.

Thank you for your purchase of the new PINNACLE

CRANE™ game from I.C.E.

The brand new PINNACLE CRANE™ all metal crane

game by I.C.E. was designed with the operator in

mind. Reliability, low maintenance, themed cabinetry

and all metal construction are the key design features,

exactly what is needed to ensure a combination of long

life and high profit.

When the player has moved the joystick or pressed the

buttons to move the crane, the timer on the right

display will begin to count down. The player will then

position the crane above the prize they are attempting

to win and press the drop button to lower the claw.

With nearly the entire construction made of metal, it

was only natural to Powder Epoxy Coat everything,

inside and out. This provides the owner-operator with a

game that will certainly outlast its wooden counterparts

for many years to come. The major advantages of all

metal construction include:

If the nudging option is on, then the player will have the

ability to keep “nudging” the claw each time the button

is pressed to home in on the chosen prize. If the

nudging option is off, then the player will have only one

chance to drop the claw.

−

Vault like security

Long service life

Low maintenance

High durability

When the claw has fully dropped, it will close and

retract to its uppermost position. The crane will then

automatically position itself over the prize chute at the

rear of the cabinet. The claw will then open, releasing

the prize into the prize chamber. The player can now

remove the prize from the chamber through the prize

door located in the front, lower left corner of the game.

The game is now at its home position and is ready for

the next player in line.

All windows of the PINNACLE CRANE™, are 1/4”

tempered plate glass to provide an easy to clean,

maximum safety, scratch resistant surface. Other

features include: 41 strand conductor cables (to

prevent fatigue), a full range of operator adjustable

software and a newly designed crane mechanism.

The first step in I.C.E.’s new crane design was to

select several leading cranes available on the market

today, observe and determine what problems can be or

are causes of failure and costly down time. I.C.E. then

surveyed operators nation wide, requesting information

like:

−

What are the leading causes of crane

failures in your locations

What are some problems in servicing

cranes

What changes would you make to current

cranes to create a better machine

I.C.E.’s engineers then compiled all critical data,

addressed and corrected each problem and used this

information to greate what we now call the PINNACLE

CRANE™.

This method of design ensures that the needs of the

owner-operators dictate the final design parameters,

for who knows a cranes attributes and faults better

than a crane operator.

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SETUP / TESTING / MAINTENANCE

BEFORE YOU BEGIN

TESTING

After the initial setup, it is time to test your game for

proper operation.

IMPORTANT: FAILURE TO FOLLOW THESE

DIRECTIONS CLOSELY COULD CAUSE SERIOUS

DAMAGE TO YOU AND/OR YOUR GAME.

1. Locate the game in its permanent location and lock

the casters.

WARNING: WHEN INSTALLING THIS GAME,

A 3 PRONG GROUNDED A.C. RECEPTACLE

MUST BE USED. FAILURE TO DO SO COULD

RESULT IN INJURY TO YOURSELF OR OTHERS.

FAILURE TO USE A GROUNDED RECEPTACLE

COULD ALSO CAUSE IMPROPER GAME

OPERATION, AND / OR DAMAGE TO THE

ELECTRONICS

2. Be sure that the game has been properly plugged into

a three prong grounded outlet and that the receptacle

is in good working order.

3. If using an extension cord, be sure it is a three prong

grounded type of at least 16 Ga.

4. Verify that the game is set up for the proper voltage

and turn the power to the game on.

DO NOT DEFEAT OR REMOVE THE GROUNDING

PRONG ON THE POWER CORD FOR THE SAME

REASON AS GIVEN ABOVE. USING AN

IMPROPERLY GROUNDED GAME COULD VOID

YOUR WARRANTY.

5. The game will run through a test mode at every start

up. See test mode explanation in the programming

section for details.

6. Insert coins/bills at least ten times into the coin mech/

bill acceptor to assure proper operation.

HAVE A QUALIFIED ELECTRICIAN CHECK YOUR

A.C. RECEPTACLE TO BE SURE THE GROUND

IS FUNCTIONING PROPERLY.

7. Check the credit and prize counters for proper opera-

tion.

8. Check that the door disconnect switch works properly.

9. Check game volume during busy time at location to

set it at the proper level.

GAME SET-UP

BEFORE PLUGGING THE GAME IN OR TURNING

IT ON, BE SURE THE GAME HAS BEEN SET TO

THE PROPER VOLTAGE.

CLEANING

Regular cleaning of the game will keep it looking new and

greatly enhance its appeal.

Clean the windows of your PINNACLE CRANE™ with a

standard window cleaner such as Windex®

ASSEMBLY INSTRUCTIONS

1. Carefully unbox the game from its packaging.

Clean the cabinet sides with a good cleaner such as

“Fantastik” or “409” and a soft rag. A mild soapy solution

can also be used.

2. Using the supplied keys, unlock the front door of cabi-

net.

NOTE: DO NOT USE ALCOHOL, THINNERS OF

ANY KIND OR PINBALL PLAYFIELD CLEANERS

ON ANY OF THE CABINET SURFACES,

ESPECIALLY THE DECALS.

3. Cut all tie wraps holding the wagon assembly and

crane assembly in place.

4. Plug the game into a three prong grounded recepta-

cle. NOTE: The appliance must be positioned such

that the plug is accessible during use.

IF YOU HAVE ANY QUESTIONS OR COMMENTS

REGARDING INSTALLATION OR PROPER

FUNCTION OF YOUR GAME, PLEASE CALL OUR

SERVICE DEPARTMENT AT 1-716-759-0360

5. The game is now ready for start up.

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PROGRAMMING

MEANING

MODE

(Credit Display)

DESCRIPTION

MIN / MAX / DEF

(Timer Display)

BASIC PROGRAMMING

Game Type

Game Mode

0, 1, 0

0—Left, Right, Forward, Backward, Nudge

1—Left, Right, Forward, Backward, Drop

0, 1, 0

0—Normal Play

1—Play till you win

Time

Coin

20, 60, 20

0, 9, 2

20—60 Seconds (Inc. every 5 seconds)

0—Free Play

1—9 Coins required for a single credit

Bill

0, 9, 4

0—Off

1—9 Number of coins each bill is worth

Counter Type

Attract

0, 1, 0

0—Credit counter

1—Coin counter

0, 30, 20

1, 2, 2

0—30 Minutes between attract modes

0—Off

Attract Type

1—Motion only

2—Audio and motion

ADVANCED PROGRAMMING

F / B Speed

L / R Speed

Up Speed

10, 20, 20

13, 15, 15

15, 20, 20

10 = Low speed

20 = High speed

10 = Low speed

20 = High speed

13 = Low speed

15 = High speed

Down Speed

10 = Low speed

20 = High speed

Right Time

0, 40, 8

0, 40, 5

0, 99, 0

0, 1, 0

0—40 Number of 1/4 sec. time intervals right

0—40 Number of 1/4 sec. time intervals forward

0—99 tickets to be paid just to play game

0—99 tickets to be paid if you do not win plush

Forward Time

Tickets to Play

Tickets if Lose

Factory Default

0—Normal

1—Restore factory defaults upon next startup

Center On / Off

0, 1, 0

0, 1, 1

DIAG.

0—Center option off

1—Center option on

Snap On / Off

0—Snap option off

1—Snap option on

Up / Down Motor Test

Right display changes: 0—1 Up switch is made

0—2 Down switch is made

0—3 Both switches are made

Left / Right Motor Test

Front / Back Motor Test

DIAG.

Right display changes: 0—1 Left switch is made

Right display changes: 0—1 Back switch is made

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PROGRAMMING

Mode Explanations

0. GAME TYPE—There are 5 game types:

−

0 Left, Right, Forward, Backward, Nudge—This mode is for a control panel that commonly has

a joystick and allows the player to lower the claw each time the drop button is pressed. This

allows the player to hone in on the prize they are attempting to win. NOTE: The crane will po-

sition itself according to the operator presets, options 14 and 15, at coin up if Option 21 is set

to “0” (Off). The crane head will position itself according to the operator presets, options 14

and 15, at the end of the game if Option 21 is set to “1” (On).

−

1 Left, Right, Forward, Backward, Drop—This mode is for a control panel that commonly has a

joystick and the claw drops fully when the drop button is pressed. NOTE: The crane will posi-

tion itself according to the operator presets, options 14 and 15, at coin up if Option 21 is set to

“0” (Off). The crane head will position itself according to the operator presets, options 14 and

15, at the d of the game if Option 21 is set to “1” (On).

1. GAME MODE—There are 2 game modes:

−

Normal play—This is the standard type of play where a player has inserted enough coins to

create 1 credit and then plays the game. Whether the player wins a prize or not, the game is

over.

−

Play till win—In this mode, the player has inserted enough coins to create 1 credit and will be

able to play the game until they win a prize.

2. TIME—This option allows the operator to set the game play length. Options are from 20 seconds

to 60 seconds in 5 second intervals.

3. COIN—This option allows the operator to set the number of coins needed to create 1 credit. A setting

of “0” will put the game into free play.

4. BILL—This option allows the operator to set the number of coins each bill is worth. A setting of “0”

turns this option off.

5. COUNTER TYPE—Setting this option to “0” will have the game count credits on the mechanical and

software counters. Setting this option to “1” will have the game count coins.

6. ATTRACT—This option allows the operator to set the number of minutes between attract modes.

Available settings are from 0 minute to 30 minutes in 1 minute intervals. A setting of “0” turns

off the attract mode.

7. ATTRACT TYPE—This option allows the operator to choose what type of attract mode they want.

- “1” will have an attract mode with movement only.

- “2” will have an attract mode with both audio and movement.

8. F / B SPEED—This option allows the operator to adjust the forward / backward speed of the crane.

The available speeds are 10—20 with 10 being slow and 20 being fast.

9. L / R SPEED—This option allows the operator to adjust the left / right speed of the wagon. The

available speeds are 10—20 with 10 being slow and 20 being fast.

10. UP SPEED—This option allows the operator to adjust the up speed of the crane. The available

speeds are 13—15 with 13 being slow and 15 being fast.

11. DOWN SPEED—This option allows the operator to adjust the down speed of the crane. The

available speeds are 15—20 with 15 being slow and 20 being fast.

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PROGRAMMING

12. RIGHT TIME—This option allows the operator to adjust the time the right drive motor will stay on, for

centering purposes at game start up. Available time settings are 0—40 intervals of 1/4 sec.

EXAMPLE: If this option is set at 5, then at coin up the right drive motor will stay on for

(5 * 1/4 sec. = 1 1/4 sec.) 1 1/4 sec. This option is used to correctly center the crane at

coin up in different size cranes. An operator can also use this option along with Option 21,

to adjust the position of the crane head when the game is over.

13. FORWARD TIME—This option allows the operator to adjust the time the forward drive motor will stay

on, for centering purposes, at game start up. Available time settings are 0—40 intervals of

1/4 sec. EXAMPLE: If this option is set at 5, then at coin up the forward drive motor will

stay on for (5 * 1/4 sec. = 1 1/4 sec.) 1 1/4 sec. This option is used to correctly center the

crane at coin up in different size cranes. An operator can also use this option along with

Option 21, to adjust the position of the crane head when the game is over.

14. TICKETS TO PLAY— This option is only used if you have a ticket dispenser. In this option, the

operator has the ability to set the number of tickets that a player will be awarded just for

playing the game. The available range is 0 - 99 tickets.

15. TICKETS IF LOSE—This option is only used if you have a ticket dispenser. In this option, the

operator has the ability to set the number of tickets a player will be awarded when a piece

of plush is not won. The available range for this option is 0 - 99 tickets.

16. FACTORY DEFAULTS—A setting of “0” for this option will keep the latest operator settings. A setting

of “1” for this option will restore all options to factory defaults.

17. CENTERING—This option allows the operator to position the crane head any where on the play field.

If Option 21 is set to “0” (Off) the crane head will position it at the beginning of the game

according to the operator presets in Options 14 and 15. If Option 21 is set to “1” (On) the

crane head will position itself at the end of the game according to the operator presets in

Options 14 and 15.

18. SNAP—This option allows the operator to turn on and off the snap of the claws at the start of a

game. If Option 22 is set to “0” (Off), the claws will not snap together at the start of the

game. If Option 22 is set to “1” (On), the claws will snap together at the start of a game.

19. UP / DOWN MOTOR TEST—When the operator moves the joystick left and right, the claw will raise

and lower respectively. The right display will change from: 0—1 If the up switch is made

0—2 If the down switch is made

0—3 If both switches are made

20. LEFT/ RIGHT MOTOR TEST—When the joystick is moved left and right, the wagon assembly will

move to the left and right. The right display will change from: 0—1 If the left home switch is

made

21. FRONT / BACK MOTOR TEST—When the joystick is moved left and right, the crane assembly will

move forward and backwards. The right display will change from: 0—1 If the back home

switch is made

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PROGRAMMING

Entering the Programming Mode

To enter the programming mode, open the front door and press the button marked PROG, located near

the main board, and the crane will move to the front center of the game. NOTE: The game WILL NOT go

into the programming mode if the door is “closed”, or the door switch has been pulled to its outer most

position. Once you are in the programming mode, move the joystick forward and backward to move

through the modes. To change the value of the mode, move the joystick left and right. Once all options

have been set, press the drop button and the game will return to regular game play with the new set-

tings.

Entering the Accounting Mode

To enter the accounting mode, unlock and open the front door and press the button marked ACCOUNT,

located near the main board. The left displays will flash between “cr” (Credits) then the number of credits

1 - 9999. If the operator presses the drop button, the displays will flash “pl” (Plush) then the number of

plush that has passed through the sensor. These numbers can never be reset and WILL NOT match the

numbers on the mechanical counters from the counters. It is advisable that the owner note this difference

so that they will be able to track actual software coins / credits and plush out vs. the mechanical counters

for accounting purposes.

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PROGRAMMING

Test Mode Explanation

Every time that the game is powered up, the door is closed or exiting programming mode, the game will run

through a test mode to check the following items:

- HOME BACK SWITCH

- HOME LEFT SWITCH

- UP SWITCH

- FRONT / BACK MOTOR

- LEFT / RIGHT MOTOR

- CREDIT / COIN DISCONNECT

- CLAW CLOSE, CLAW OPEN

- E² (MEMORY)

- DOWN SWITCH

If any of the above items are malfunctioning, the game will light up the 4 decimal points on the podium dis-

plays. This will alert the operator that there has been a problem. The operator needs only unlock and open

the front door and the error codes will be displayed one at a time on the left display. To move to the next error

code, the operator needs to press the drop button. Repairs should be made to those areas in which errors

have been logged. When all codes have been seen, and the door is closed, the game will reset the error

codes, run through a test mode to check for proper operation and if all is well, game play can start. If not, the

4 decimals will once again light up and the operator will need to check the error codes again. Game play can

continue to the best of the machine’s abilities, with problems, until the errors are corrected. At no time should

the game be inoperable unless a key component is damaged.

NOTE: Some items on the list can not be detected by the game and require that the operator watches for

these actions to be performed during the start up test mode. (Claw close, Claw open)

Error Codes

Problem

Solution

E² (Memory)

Replace Microprocessor

Up Sensor

Check / Replace Up Sensor

Check / Replace Down Sensor

Check / Replace L /R Sensor

Check / Replace F /B Sensor

Check / Replace F / B Motor

Check / Replace L / R Motor

Down Sensor

Left / Right Sensor

Front / Back Sensor

Front / Back Motor

Left / Right Motor

Counter Disconnect

Just a warning that the credit / coin

counters were disconnected at some time.

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QUICK TROUBLESHOOTING

PROBLEM

THE DECIMALS ON THE 4

DISPLAYS ARE LIT UP

PROBABLE CAUSE

THIS IS IN FACT NOT A PROBLEM BUT A WAY

OF LETTING THE OPERATOR KNOW THAT

THERE WAS A PROBLEM DURING THE START

UP MODE

SOLUTION

OPEN THE FRONT DOOR AND THE

ERROR CODES ARE SHOWN ON THE

DISPLAYS. TO ADVANCE THROUGH

THE ERROR CODES, PRESS THE

FIRE BUTTON

NO GAME POWER

ON-OFF SWITCH ON THE GAME IS TURNED OFF

BLOWN A.C. POWER FUSE

GAME NOT PLUGGED OR CORD DAMAGED

BAD TRANSFORMER

TRANSFORMER HARNESS NOT CONNECTED

BAD POWER MODULE

TURN POWER ON

REPLACE WITH PROPER FUSE

CHECK POWER CORD

CHECK FOR PROPER VOLTAGES

CHECK HARNESS

REPLACE POWER MODULE

GAME WILL NOT TAKE MONEY BAD COIN SWITCH

OR GIVE CREDITS CORRECTLY COIN DISCOUNTING SET WRONG

COINS PER CREDIT SETTING INCORRECT

BAD COIN MECHANISM

CHECK W/METER AND REPLACE

CHECK PROGRAMMABLE SETTING

ADJUST OR REPLACE

LOOSE OR DAMAGED HARNESSING

CHECK W/METER—REPAIR

BAD MAIN P.C. BOARD

REPAIR OR REPLACE MAIN BOARD

DISPLAYS DO NOT WORK

BAD 12V FUSE

BAD DISPLAY P.C. BOARD

BAD MAIN P.C. BOARD

REPLACE WITH PROPER FUSE

REPAIR OR REPLACE P.C. BOARD

CHECK W / METER AND REPAIR

LOOSE OR DAMAGED DISPLAY HARNESSING

CRANE OR WAGON DOES NOT BAD MOTOR

REPLACE MOTOR

MOVE

LOOSE OR DAMAGED HARNESSING

CHECK W / METER—REPAIR

REPLACE SWITCH

CHECK W / METER—REPAIR

REPLACE WITH PROPER FUSE

BAD SWITCH ON BUTTON OR JOYSTICK

BAD HARNESSING TO BUTTONS OR JOYSTICK

BLOWN FUSE TO MOTORS ON MAIN P.C.B.

CRANE KEEPS TRYING TO

MOVE IN TO THE HOME

POSITION

BAD LIMIT SWITCH (S)

LIMIT SWITCH NOT ALIGNED WITH ACTUATOR

REPLACE SWITCH (S)

ALIGN SWITCH AND ACTUATOR

CLAW WILL NOT CLOSE

BLOWN FUSE TO CLAW ON MAIN P.C. BOARD

BAD COIL

REPLACE WITH PROPER FUSE

REPLACE COIL

LOOSE OR DAMAGED HARNESSING

CLAW HAS MECHANICALLY JAMMED

CHECK W / METER AND REPAIR

FIND JAM AND REPAIR

CLAW STAYS CLOSED

BAD DRIVE TRANSISTOR ON MAIN P.C.B.

CLAW HAS MECHANICALLY LOCKED

REPLACE TRANSISTOR

FIND JAM AND REPAIR

CLAW GOES DOWN AND THEN DOWN SWITCH BAD

UP BUT DOES NOT CLOSE LOOSE OR DAMAGED HARNESS TO DOWN

SWITCH

REPLACE DOWN SWITCH

CHECK W / METER AND REPLACE

CLAW COMES UP AND ABOUT UP SWITCH BAD

REPLACE UP SWITCH

10 SEC. PASSES BEFORE

CRANE MOVES TO THE HOME BROKEN “UP” SPRINGS

POSITION

LOOSE OR DAMAGED HARNESS TO UP SWITCH

CHECK W / METER AND REPLACE

REPLACE SPRINGS

CRANE OR WAGON WHEELS

SLIP

MISSING OR DAMAGED O-RING DRIVE BELTS

REPLACE O-RING BELTS

TIGHTEN SET SCREWS

SCUFF TOP OF RAILS WITH

SANDPAPER

LOOSE SET SCREWS IN WHEELS

LOOSE SET SCREWS IN DRIVE COUPLER

RAILS NEED TO BE SCUFFED

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QUICK TROUBLESHOOTING

- NOTE: A self test will be performed each time the front door is “closed” , the game is powered up, or when

you exit programming mode.

- NOTE: The game will not count credits or plush out on either the mechanical or software counters while the

front door is open.

- NOTE: If the Wagon does not move smoothly through a full travel from left to right, check to see that the

wheel spacing is correct. If the spacing is correct, then check the 2 cabinet rails for burrs that may cause the

wheels to bind.

- NOTE: If the Crane does not move smoothly through a full travel from front to back, check to see that the

wheel spacing is correct. If the spacing is correct, then check the 2 separator rails for burrs that may cause

the wheels to bind.

- NOTE: If the Micro track for the left / right movement is binding during its travel, check to see if the top mirror

bracket’s edge, also the shelf the micro track rides on, has been de-burred.

- NOTE: If the front door is having trouble closing fully, check to see that all harnessing is out of the way for

the door to close. Next, check to see that the prize chamber wall is far enough to the right to allow the right

edge of the prize door frame to swing past. Finally, check to see that the door is aligned properly.

- NOTE: If the door will not lock properly or locks with difficulty, check to see that the lock rotates smoothly.

Next, check that the lock rods are not binding on the lock cam or the lock rod guides. Next, check that all fric-

tion points have been lubricated with molly grease. Finally, if need be, adjust the lock rod guides such that the

door closes and locks smoothly.

- NOTE: If the decimals light up on the displays after a self test, an error has been logged. When the door is

in the open position, the error codes will be shown on the left display. To advance through the error codes,

press the drop button.

- NOTE: If at the beginning of the self test mode, the claw does not drop, one or more of the following may

apply. The prize sensor is not working or is blocked. The string or string lever is mechanically binding. The up

or down switch is sticking or misaligned from its actuator.

- NOTE: If claw stays closed, it is likely that the diode has blown and the transistor controlling the claw has

also blown. Shut off the game immediately and have a qualified technician install a new coil assembly and

transistor on main board.

- NOTE: If claw is jerky while being lowered, it is likely that the up spring is missing or has not been slightly

elongated properly. Another possibility is that the string has mechanically bound on the spool. To fix the string

binding, enter the programming mode and go to mode 24. By moving the joystick to the left and right, you are

able to raise and lower the claw mechanism. Move the crane over the prize chute and lower the claw mecha-

nism all the way until it starts to wind up backwards. Reverse the motor direction to raise the claw mechanism

and properly rewind the string on the spool. Exit the programming mode and the string should be free of me-

chanical binding.

- NOTE: If the claw stays open, first check for bad fuses on the main board. Next check that there are no

wires dislodged from the connectors in the harness between the wagon and crane, the harness between the

wagon and the main board, the crane assembly and the wagon assembly. If the problem still exists, and no

fuses are blown or wires dislodged, it is likely that the transistor controlling voltage to the claw has blown on

the main board. Have the coil assembly and transistor on the main board replaced by a qualified technician.

- NOTE: If the crane / wagon, in the home position, tries to move left or back, check to see that the actuators

are both present. Next, check to see that the sensors are present. Next, check to see that the sensors and

actuators are aligned. Then check to see that the sensor wires are not dislodged from the connectors. Finally,

replace the sensor, it is likely to be bad.

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GAME REPAIR

WARNING: ALWAYS REMOVE POWER FROM

FRONT GLASS

REPLACEMENT

THE GAME BEFORE ATTEMPTING ANY SER-

VICE, UNLESS NEEDED FOR SPECIFIC TEST-

ING. FAILURE TO OBSERVE THIS PRECAU-

TION COULD RESULT IN SERIOUS INJURY TO

YOURSELF AND / OR OTHERS.

1. Remove all A.C. power from the game.

2. Remove the (3) 10-24 carriage bolts holding the

top glass frame in place.

TROUBLESHOOTING

PHILOSOPHY

3. Loosen the (5) 1/4-20 kep nuts holding each side

glass retainer in place and slide retainers back.

To find problems with the game, always check the

obvious first. See that the game is plugged in and

that all of the fuses are good.

4. Loosen and remove the (3) self tapping screws

holding the bottom glass retainer / window val-

ance in place.

Next, check to see that all of the connectors are

firmly seated and that no wires have been pulled

out.

5. If the glass is broken, be sure to remove all

pieces from where the new glass will rest.

6. With proper ceiling height, slide the new glass in

from the top. NOTE: Be careful to proper align

the glass with the side channels to prevent

breakage.

When trying to find out if specific components are

bad or not, try swapping them with components from

another PINNACLE CRANE™ game, if available, to

see if the problem moves with the component or

stays where it was. This will help you decide if you

have a problem with a specific component or maybe

a problem with either the wiring or the main p.c.

board. Use extreme caution when using probes or

volt meters if the game is powered up. If checking

continuity, it is important to disconnect the

7. When glass is properly seated, slide the side

glass retainers into place and tighten the (5) 1/4-

20 kep nuts for each side.

8. Re-install the bottom glass retainer and tighten

into place via the (3) self tapping screws

harnessing at both ends, as attached they may yield

erroneous results.

9. Re-install the top window frame and tighten into

place via the (3) 10-24 carriage bolts.

If a p.c. board is suspected as causing your

problems, check to see that all of the I.C. chips are

firmly seated on the board.

SIDE GLASS

REPLACEMENT

MAIN P.C. BOARD

REPLACEMENT

1. Remove all A.C. power from the game.

2. Remove wagon and crane assemblies.

1. Remove all A.C. power from the game

3. Remove front and rear cabinet rails and hard-

ware.

2. Unlock and open the front door

3. Carefully remove all of the connectors from the

main p.c. board.

4. Remove fluorescent lights and brackets on side

where glass is to be replaced.

4. Remove the 4 long plastic hexagon nuts that

secure the board to the main board housing.

5. Remove (2) side window retainers and (1) top

window retainer.

5. Gently pull the p.c. board from the mounting

studs.

6. Remove side marquee.

7. Back out long 1/4-20 bolts that hold on the side

window retainers so they are flush with the 1”

tube frame.

6. Reassemble in the reverse order using a new

main p.c. board.

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GAME REPAIR

8. Remove bolts holding playfield in place near

REMOVAL OF CRANE

MECHANISM

bottom of the glass.

9. Install new glass from the inside of the game and

drop into channel in the playfield.

1. Remove all A.C. power from the game.

10. Reinstall retainers, lights, brackets, marquee,

playfield bolts and rails in reverse order.

2. Unlock and open front door.

3. Remove crane assembly as detailed previously.

PLUSH RETAINER WALL

REPLACEMENT

4. Loosen black thumb screw securing the micro

track bracket in place. The thumb screw is lo-

cated on the upper right face of the wagon as-

sembly at rear.

1. Remove all A.C. power from the game.

2. Unlock and open front door

5. Slide the micro track bracket to the right and up

to disconnect it from the wagon assembly.

3. Carefully remove the (2) 1/4-20 nuts holding the

plastic plush retainer / wall to the side of the

game.

6. Carefully lift the entire wagon assembly off the

rails and rotate clockwise until the left front wheel

clears the front rail.

4. Remove old plastic plush retainer wall

7. Lower the front of the wagon assembly and re-

move the assembly from between the two rails.

5. Reassemble in reverse order using new plastic

plush retainer wall.

8. The wagon assembly can now be removed from

the cabinet so necessary maintenance / repairs

can be made.

REMOVAL OF CRANE

MECHANISM

9. Reassemble in reverse order.

1. Remove all A.C. power from the game.

2. Unlock and open the front door.

3. Slide the crane assembly to the front center of

the game.

4. Loosen black thumb screw securing the front to

back micro track bracket in place. The thumb

screw is located on the front face of the crane

assembly nearest the door.

5. Slide the micro track bracket forward and up to

disconnect it from the crane assembly.

6. Carefully lift the entire crane assembly off the

rails approximately 2 inches, shift to the left as

far as possible, drop the right side down past the

right crane rail and slide the entire assembly out

from between the two separator rails.

7. The crane assembly can now be removed from

the cabinet so necessary maintenance / repairs

can be made

8. Reassemble in reverse order.

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GAME REPAIR

STRING REPLACEMENT

MOTOR REPLACEMENT

1. Remove all A.C. power from the game.

2. Unlock and open front door.

3. Remove crane assembly as previously stated.

3. Remove crane and / or wagon assembly as previ-

ously stated. NOTE: What is removed depends on

which motor has gone bad.

4. Disconnect the claw assembly from the crane as-

sembly by removing the two bolts securing the alu-

minum coil cap to the coil housing.

4. Loosen two thumb screws securing crane housing

cap in place and remove. NOTE: This step is only

for the 2 motors in the crane assembly.

5. Tie a knot at the end of the replacement string. Use

super glue to prevent the knot from working loose

or use a lighter to melt the knot to prevent loosen-

ing.

5. Remove drive o-rings and wheels from the bad mo-

tor.

6. Using a lighter, melt the other end of the string and

form a point before it completely cools.

6. De-solder the motor leads from the bad motor.

NOTE: Be sure to note which wire goes to which

motor lead, for if they are re-installed backwards,

the motor will run opposite of its intended direction.

7. Remove crane housing cap by loosening the (2)

thumbscrews.

7. Carefully remove the bronze bushing supporting

the motor shaft of the bad motor. NOTE: This step

is only for the 2 motors in the crane assembly.

8. Feed the pointed end up through the hole in the

coil cap and pull until the knot is firmly seated on

the inside of the cap. SEE CRANE ASSEMBLY

DRAWING

8. Remove the 4 bolts securing the motor to the hous-

ing.

9. A proper string routing diagram is located on the

bottom side of the crane housing cap.

9. Carefully remove the bad motor.

10. Feed the pointed end up through the hole in the

bottom of the crane assembly housing.

10. Re-assemble in reverse order using new motor.

NOTE: When motor is completely re-installed,

place one drop of thread lock on each of the 4 bolts

that secure the motor in place to prevent the bolts

from backing out.

11. Feed string over first string guide then under the

next string guide.

12. Finally, feed the string through the hole in the side

of the string spool, attached to the motor shaft, and

tie another knot. (Once again, either use super

glue to prevent the knot from working loose or use

a lighter to melt the knot to prevent loosening)

PRECAUTION

When installing a new motor in any of the three loca-

tions, please note that the 4 screws, if tightened too

much, could mis-align the motor and cause binding. It

is advisable that you tighten the 4 screws just enough

to keep the motor from moving. Then apply a small

drop of (Blue) loctite on the back side of each of the 4

screws to prevent the screws from loosening. When

the motor is installed properly, it should draw .5 amps

or less when running at proper 22 volts.

13. The string is now properly strung.

14. Re-attach the claw assembly to the crane assem-

bly using the two bolts that were removed in step 4.

15. Re-install the crane assembly into the game and

set it in the home position with the claw assembly

hanging in the prize chute.

16. Turn on the game and the crane will automati-

cally rewind the string properly.

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GAME REPAIR

FUSE REPLACEMENT

CAUTION FOR CONTINUED PROTECTION

AGAINST RISK OF FIRE. REPLACE ONLY WITH

THE SAME TYPE OF FUSE HAVING THE SAME

ELECTRICAL RATING.

AREA

MAIN BOARD

LOCATION

AMP

VOLT

250

6 MDQ

3 MDQ

4 MDQ

250

POWER MOD

—

3 MDQ

250

ROPE LIGHT

CONTROLLER

CORD REPLACEMENT

IF THE SUPPLY CORD IS DAMAGED, IT MUST BE

REPLACED BY THE MANUFACTURER OR ITS

SERVICE AGENT OR A SIMILARLY QUALIFIED

PERSON IN ORDER TO AVOID A HAZARD.

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PARTS LISTINGS

MECHANICAL PARTS

GRAPHICS & DECALS

5011

SPRING

BC7007

BC7013

DECAL SIDE MARQUEE

DECAL CONTROL PANEL

JOYSTICK

DECAL CONTROL PANEL

BUTTONS

BC1002

BC1003

BC1004

BC1005

BC1006

BC1007

BC1008

BC1011

BC1013

BC1014

BC1015

BC1016

BC1017

BC1018

BC1022

BC1023

BC1025

CG1020

CG1052

CG1055X

CG1061X

CG1054

CG1069X

CG2008

CG3019X

C3030

CG4003

CG1062

CG1066

CG1070

CG1073

CG1075

CG1078A

CG1078B

CG1078D

CG3036

CG3037

CG4004

CG2014

CG3008

CG3009

CG3013

BC3026

BC3027

BC3028

CG5014

CG5015

LEFT REAR CORNER

RIGHT REAR CORNER

CABINET FRAME

DOOR PANEL

DOOR FRAME

PRIZE DOOR

SIDE PANEL

SIDE WINDOW RETAINER

LOCK CAM

UPPER LOCK ROD

LOWER LOCK ROD

DOOR WHEEL BRACKET

DOOR WINDOW FRAME TOP

PODIUM

BC7015

BC7027

DECAL FRONT MARQUEE

ELECTRICAL / ELECTRONIC

PARTS

2132

2970

GE BRIGHT STICK

DOOR SWITCH

SWITCH

F / B, UP, DOWN SENSOR

L / R SENSOR

F / B, UP, DOWN ACTUATOR

L / R ACTUATOR

SOLENOID ASSEMBLY

TRANSFORMER

DISPLAY PCB

MAIN PCB

BRIDGE RECT. 10 AMP 400V

VOLTAGE REG. IC LM338K

TRANSISTOR TIP 122

VOLTAGE REG. IC LM358

5 V COUNTER

DBV MARS SERIES 2000

ABS FRONT CORNER VALANCE

ABS REAR CORNER VALANCE

REAR CORNER CAP

DOOR SEAL

FP2007

CG2012

CG2013

CG2010

HH1020

CG3038X

CG2002

BC2032X

CG2034X

2080

208004

2110

2124

HD20224

CG2600

BC3005

BC3006

FRONT WINDOW VALENCE

FRONT / REAR CABINET RAIL

3” SWIVEL CASTER

WAGON ASSEMBLY

CRANE ASSEMBLY

WAGON ROLLER SHAFT

TRACK MOUNT RAIL ASSEMBLY

MOTOR / GEARBOX

THUMB SCREW

WHEEL

O-RING DRIVE BAND

CRANE MOTOR HOUSING CAP

CRANE UP SPRING

COIL HOUSING

COIL SLIDER

COIL PLUNGER

SMALL CLAW

MEDIUM CLAW

JUMBO CLAW

COIL CLAW INTERCONNECT

CLAW SPIDER

STRING

JOYSTICK

MICRO TRACK 56 LINK

MICRO TRACK 35 LINK

COIN FUNNEL

MIRROR

FRONT GLASS

SIDE GLASS

LOCK T-HANDLE

LOCK BARREL

BC9001NGL SERVICE MANUAL

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P 8

P 3

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Warranty

I.C.E warrants all components in the PINNACLE CRANE™ game to be free of

defects in materials and workmanship for a period of ninety days from the date of

purchase.

This warranty does not cover items damaged due to normal wear and tear,

subjected to abuse, improperly assembled by the end user, modified, repaired, or

operated in a fashion other than that described in the service manual.

If your PINNACLE CRANE™ game fails to conform to the above-mentioned

warranty, I.C.E.'s sole responsibility shall be at its discretion to repair or replace

any defective component with a new or remanufactured component of equal to or

greater O.E.M. specification.

I.C.E. will assume no liability whatsoever, for costs associated with labor to replace

defective parts, or travel time associated therein.

I.C.E.'s obligation will be to ship free of charge, replacement parts by U.P.S.

Ground, U.S. mail, or other comparable shipping means. Any express mail or

overnight shipping expense is at the cost of the purchaser.

Products will be covered under warranty only when:

· The serial number of the game with the defective parts is given.

· The serial number of the defective part, if applicable, is given.

· Defective parts are returned to I.C.E., shipping pre-paid, in a timely fashion, if

requested by I.C.E.

· A copy of the sales receipt is available as proof of purchase upon request of

I.C.E.

I.C.E. distributors are independent, privately owned and operated. In their

judgment, they may sell parts or accessories other than those manufactured by

I.C.E. We cannot be responsible for the quality, suitability, or safety of any

non-I.C.E. part, or any modification, including labor, which is performed by such a

distributor.

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WARRANTY

ICE Inc warrants that all of its products will be free from defects in material and workmanship.

When placing a warranty request, please be prepared to provide the following information:

•

Serial Number of Game or Bill of Sale

Machine Type

A Detailed Description of the Equipment Fault Symptoms

ICE product, including Cromptons, Sam’s Billiards, Uniana and Bell Fruit is warranted as follows:

•

180 days on the Main PCB and Computers

90 days on all other components (i.e. DBV’s, Ticket Dispensers, etc)

30 days on repaired items

3 years on all Crane Harnessing

9 Months on Printers

DKS cashless systems offer a 3-year warranty on all components.

ICE Inc shall not be obligated to furnish a warranty request under the following conditions:

•

Equipment has been subjected to unwarranted stress through abuse or neglect

Equipment has been damaged as a result of arbitrary repair/modification attempts

Equipment that has failed through normal wear and tear

ICE Inc will assume no liability whatsoever for costs associated with labor to replace defective parts or

travel time associated therein.

All defective warranty covered components will be replaced with new or factory refurbished components

equal to OEM specifications. ICE Inc will cover all UPS ground, or comparable shipping means, freight

costs during the warranty period. Expedited shipments are available for an additional charge.

Defective parts are returned to ICE Inc, at the customer’s expense, in a timely fashion.

ICE distributors are independent, privately owned and operated. In their judgment, they may sell parts

and/or accessories other than those manufactured by ICE Inc. We cannot be responsible for the quality,

suitability or safety of any non-ICE part, modification (including labor) that is performed by such a

distributor.

I.C.E. Parts/Service Dept.

Innovative Concepts in Entertainment

10123 Main St.

Clarence, NY 14031

Phone #: (716) - 759 – 0360

Fax #: (716) – 759 – 0884

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