Philips Security Camera BL C10 User Manual

Operating Instructions  
Network Camera  
Model No.  
BL-C10  
Please read this manual before using and save this manual for future reference.  
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Operating Instructions  
TM  
Easy installation using UPnP (Universal Plug and Play)  
TM  
When connecting the camera with a UPnP enabled router, the camera  
automatically configures its network settings.  
TM  
*
Some UPnP enabled routers cannot configure the camera automatically. In  
this case, the router needs to be configured manually. Ask the router  
manufacturer how to configure it. See Panasonic Network Camera support  
website at  
http://panasonic.co.jp/pcc/products/en/netwkcam/ for more information.  
Supporting Viewnetcam.com service  
Viewnetcam.com service allows you to access the camera over the Internet with  
your favorite domain name (e.g. bob.viewnetcam.com) instead of a global IP  
address.  
*
Viewnetcam.com service is the service for Panasonic Network Camera. See  
Viewnetcam.com website (http://www.viewnetcam.com) for more  
information.  
Multi-Language Display  
Top page, Single Camera and Multi-Camera page can be displayed in English,  
French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. If you  
select English or Japanese, all pages can be changed. But if you select other  
language, the Setup, Maintenance and Support pages are displayed only in  
English.  
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Operating Instructions  
System Requirements for your PC  
Your PC (Personal Computer) and network must meet the following technical  
specifications for the camera to work properly.  
Item  
Description  
®
®
®
®
Operating  
System  
Microsoft Windows XP, Microsoft Windows 2000  
®
®
®
®
Microsoft Windows Me, Microsoft Windows 98SE  
®
CPU  
Pentium III (500 MHz or greater is recommended.)  
Protocol  
Interface  
TCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP)  
10/100 Mbps network interface installed  
Web Browser Internet Explorer 6.0 or later (Not included on the Setup CD-  
ROM)  
Note  
See Panasonic Network Camera support website at  
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest  
information about web browser.  
Trademarks  
Adobe and Acrobat are either registered trademarks or trademarks of Adobe  
Systems Incorporated in the United States and/or other countries.  
Ethernet is either a registered trademark or a trademark of Xerox Corporation  
in the United States and/or other countries.  
Microsoft, Windows, Hotmail and ActiveX are either registered trademarks or  
trademarks of Microsoft Corporation in the United States and/or other  
countries.  
Pentium is a trademark or registered trademark of Intel Corporation or its  
subsidiaries in the United States and other countries.  
Screen shots reprinted with permission from Microsoft Corporation.  
All other trademarks identified herein are the property of their respective  
owners.  
Abbreviations  
UPnP is the abbreviation for Universal Plug and Play.  
"Network Camera" is called "Camera" in this Operating Instructions.  
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Operating Instructions  
IMPORTANT SAFETY INSTRUCTIONS  
When using this unit, basic safety precautions should always be followed to reduce  
the risk of fire, electric shock, or personal injury.  
1. Read and understand all instructions.  
2. Keep these instructions.  
3. Heed all warnings.  
4. Follow all instructions.  
5. After taking away the dust on the lens, wipe the lens with a cotton bud.  
6. Do not install near any heat sources such as radiators, heat registers, stoves,  
or other devices (including amplifiers) that produce heat.  
7. Protect the power cord and AC cord from being walked on or pinched  
particularly at plugs, convenience receptacles, and the point where they exit  
from the unit.  
8. The AC cord is used as the main disconnect device, ensure that the socket-  
outlet is located/installed near the equipment and is easily accessible.  
9. Do not touch the unit or the power cord and AC cord during lightning storms.  
10. Unplug the unit when unused for long periods of time.  
11. Refer all servicing to qualified service personnel. Servicing is required when  
the unit has been damaged in any way, such as the power cord, AC cord or  
plug is damaged, the unit does not operate normally, or has been dropped.  
12. The camera is intended for indoor use only. Prolonged exposure to direct  
sunlight or halogen light may damage CMOS sensor.  
User Name and Password Protection  
The use of a unique User Name and secret Password is an important tool that  
will help limit unauthorized individuals from accessing the camera. If you  
choose to disable this tool, and choose not to limit access by use of a User  
Name and Password, this may result in access to the camera by  
unauthorized individuals. (see page 42)  
SAVE THESE INSTRUCTIONS  
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Operating Instructions  
Table of Contents  
1
Camera Monitoring .......................................................8  
1.1  
Accessing the Camera................................................................... 8  
1.2  
Viewing Single Camera page....................................................... 10  
1.2.1 Image Auto Centering (Click to Center)................................................... 13  
1.2.2 Capturing a Still Image ............................................................................ 14  
1.2.3 Using Operation Bar ................................................................................ 15  
1.2.4 Setting Home Position/Sensor Position/Preset Button............................. 17  
1.3  
Viewing Multi-Camera page......................................................... 21  
1.4  
Viewing Buffered Image page...................................................... 23  
1.4.1 Deleting Buffered Images ........................................................................ 24  
1.5  
Viewing Still Images on Your Mobile Phone................................. 25  
2
Various Camera Features...........................................27  
Using Camera Features............................................................... 27  
Connecting the Camera to Your Network..................................... 29  
Using UPnP™ (Universal Plug and Play) .................................... 33  
Registering with the Viewnetcam.com service ............................ 34  
Setting Date and Time ................................................................. 36  
Changing Camera Settings.......................................................... 38  
2.1  
2.2  
2.3  
2.4  
2.5  
2.6  
2.7  
Changing Authentication Setting and Administrator User Name and  
Password ..................................................................................... 42  
2.8  
2.9  
Logging in to the Camera............................................................. 45  
Creating, Modifying or Deleting General Users ........................... 46  
2.10 Changing Initial Settings on the Single Camera page or the Multi-  
Camera page ............................................................................... 48  
2.11 Configuring Multiple Cameras...................................................... 51  
2.12 Buffering or Transferring Images by Timer................................... 53  
2.13 Buffering or Transferring Images by Sensor................................. 60  
2.14 Specifying Operation Time........................................................... 70  
2.15 Changing Indicator Display.......................................................... 72  
2.16 Enabling Privacy Mode ................................................................ 73  
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Operating Instructions  
3
Camera Maintenance ..................................................74  
3.1  
Maintenance page ....................................................................... 74  
3.1.1 Confirming the Status.............................................................................. 75  
3.1.2 Restarting the Camera ............................................................................ 75  
3.1.3 Updating the Camera Firmware .............................................................. 76  
3.1.4 Creating Configuration File...................................................................... 79  
3.1.5 Loading Settings from a Configuration File ............................................. 80  
3.1.6 Resetting the Camera to Factory Default ................................................ 81  
3.2  
Support page ............................................................................... 82  
3.2.1 Seeing Help page.................................................................................... 82  
3.2.2 Seeing Product Information..................................................................... 82  
3.2.3 Seeing Support Information..................................................................... 83  
3.3  
3.4  
3.5  
FACTORY DEFAULT RESET Button............................................ 84  
Default Setting List....................................................................... 85  
Cleaning.......................................................................................93  
3.5.1 Cleaning the Main Unit ............................................................................ 93  
3.5.2 Cleaning the Lens.................................................................................... 93  
3.6  
3.7  
3.8  
Setting an IP Address on Your PC ............................................... 94  
Using Setup Program................................................................... 95  
Setting Your PC............................................................................ 98  
3.8.1 Setting the Proxy Server Settings on Web Browser ............................... 98  
3.8.2 Setting UPnP™ to Display Camera Shortcut in My Network Places..... 101  
3.8.3 Setting the Internet Temporary File Setting on Web Browser................ 101  
3.9  
ASCII Character Table ............................................................... 102  
3.10 File Size and Number of Buffered Images ................................. 103  
3.11 Specifications............................................................................. 104  
Index  
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Operating Instructions  
1 Camera Monitoring  
1.1 Accessing the Camera  
1. Start up the web browser on your PC.  
2. Enter "http://IP Address (or URL):Port Number" on the address bar, and  
press [Enter] on the keyboard.  
E.g. http://192.168.0.253  
(or http://XXXXX.viewnetcam.com)  
When port number is 80 (default), you do not need to enter port number.  
See page 31 for details about port number, and page 12 in the Installation/  
Troubleshooting.  
If the Internet access to the camera is desired, the port number will be  
changed in the order of 80 and from 50000 to 50050. It is changed  
because some ISPs block port 80.  
Note  
When [Prohibiting unregistered users] is set on the Security: Administrator  
page, authentication window will be displayed. Enter the administrator's or the  
general user's user name and password, and the Top page is displayed.  
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Operating Instructions  
3. Click the following tabs to display each page.  
A
B
C
D
E
F
G
Select a language  
to display.  
A To Single Camera page (page 10)  
C To Buffered Image page (page 23)  
E To Maintenance page (page 74)  
G To log in to the camera (page 45)  
B To Multi-Camera page (page 21)  
D To Setup page (page 27)  
F To Support page (page 82)  
Note  
When users other than an administrator are accessing the camera, [Setup]  
and [Maintenance] tab will not be displayed. Additionally, When [Do not permit  
access from guest users] is set on the Security: Administrator page, [Login] tab  
will not be displayed.  
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Operating Instructions  
1.2 Viewing Single Camera page  
1. Access the camera (see page 8).  
The Top page is displayed.  
2. Click the [Single] tab at the top of the page.  
When Security Warning window is displayed, see page 11.  
Capture Image  
Button  
(see page 14)  
Click to Center  
(see page 13)  
Operation Bar  
(see page 15)  
Camera Image  
Refresh Interval  
(see page 15)  
The banner is  
displayed.  
(see page 12)  
3. Close the web browser.  
Notes  
While viewing images under florescent lighting, the image may appear  
noisy or experience flicker if the incorrect AC power setting was selected.  
Select the frequency that is used in your area. (see page 38).  
Refresh interval is [Motion] by default. You can change it on the operation  
bar (see page 15).  
Refresh interval may change depending on the network condition, PC  
performance and what object you view.  
When displaying video (Motion JPEG), the camera allows up to 20  
simultaneous accesses. When trying more than 20 accesses, the 21st  
user will see a gray screen. (Maximum 20 accesses for a Buffered Image  
page too.)  
If the video (Motion JPEG) display is limited (see page 48), the video will  
be changed to refreshing still images.  
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Operating Instructions  
To reduce the data traffic, the video can be automatically changed to  
refreshing still images (see page 48).  
To display the Single Camera page directly, add it to the [Favorites] on the  
web browser.  
Refresh interval may slow down depending on the network condition or  
the number of accessing users.  
When viewing a dark image, Color Night View mode automatically starts.  
The image will be brighter, but the refresh interval may slow down and  
image quality may decrease.  
Security Warning window  
®
To view a video (Motion JPEG), ActiveX Controls must be installed. When trying  
to display a video for the first time, Security Warning window will be displayed.  
When using Windows XP or Windows 2000, log in as an administrator to install it.  
If you cannot install ActiveX Controls or you cannot see the video in the  
Internet Explorer  
Click [Tools] [Internet Options] [Security] tab and click [Custom level] on  
the web browser.  
(1) Check "Prompt" in "Download signed ActiveX Controls".  
(2) Check "Enable" in "Run ActiveX Controls and plug-ins".  
ActiveX Controls can be installed from the file on the Setup CD-ROM.  
(1) Restart the PC.  
(2) Confirm that Internet Explorer is closed.  
(3) Double-click"ocx\ActiveXInst.exe" on the Setup CD-ROM.  
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Operating Instructions  
Notes  
Video may not be displayed quickly. Wait for a while.  
If you use a proxy server, set the web browser not to access the proxy server  
(see page 98).  
In some corporate network environments a firewall may be used for security  
purposes. It is possible that this may prevent motion video from being  
displayed. In this situation we suggest:  
Contact your network administrator.  
Try using regularly refreshed images.  
The Banner  
When the camera accesses the Internet, the banner displays product information  
about cameras or announcements about the latest firmware, etc. from Panasonic.  
Whether or not to display the banner can be set at Banner Display (see page 48).  
Notes  
The banner is displayed when [Yes] is checked for Allow Access from the  
Internet on the Automatic Setup page, or when [Enable] is checked for Auto  
Port Forwarding on the UPnP page for the Connection Mode of Static or  
DHCP.  
Even if [Yes] is checked for Allow Access from the Internet on the Automatic  
Setup page, or [Enable] is checked for Auto Port Forwarding on the UPnP  
page for the Connection Mode of Static or DHCP, when the camera is not  
connected to the Internet,  
is displayed.  
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Operating Instructions  
1.2.1 Image Auto Centering (Click to Center)  
When you click a certain point on the camera image, the point is centered on the  
image.  
1. Move the cursor to the desired point.  
Cursor  
2. Click it.  
The clicked point is centered.  
See page 16 for the pan/tilt operation.  
Notes  
When End Display appears on the operation bar, Click to Center does not  
work beyond the pan/tilt end (see page 15).  
The clicked position may slightly miss the center depending on the lens  
direction.  
If a user is restricted to level 1 or 2 on the General User page (see page  
46), Click to Center does not work.  
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Operating Instructions  
1.2.2 Capturing a Still Image  
A still image can be saved on your PC.  
1. Operate pan/tilt and select a resolution to display an image.  
2. Click the capture image button.  
Capture Image Button  
The camera image opens in another window.  
3. Right-click the image, and select [Save Picture As...].  
Save as dialog box is displayed.  
4. Specify the location, and click [Save].  
Camera image is saved at that location.  
5. Click [Close].  
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Operating Instructions  
1.2.3 Using Operation Bar  
EndDisplay When the pan/tilt has reached the end (Left  
and Preset End, Right End, Up End and Down End), End  
Display:  
Display appears. When clicking a preset button,  
the preset name appears.  
Pan/Tilt  
Scan:  
Moves the lens throughout the horizontal (  
)
or vertical ( ) range, and returns to the original  
position.  
Pan/Tilt/  
Home  
Position:  
Controls lens direction.  
Pan ( : Left,  
: Right), Tilt ( : Up,  
: Down) and Home Position ( : Center)  
Preset  
Button:  
Applies the camera direction to a preset  
position. You can preset 8 positions (see page  
17—page 20).  
Sensor  
Position:  
When the sensor detects a temperature  
difference, the camera can be set up to turn to  
this position. Only an administrator can operate  
it (see page 17).  
Brightness: Changes brightness in nine steps including  
[STD] (Standard). Clicking [-] or [+] changes the  
image brightness.  
Refresh  
Interval:  
Sets a refresh interval. (Motion—60-second  
interval)  
Resolution: Selects [640 x 480] or [320 x 240] (default)  
pixels.  
Image  
Selects the image quality.  
Quality:  
[Favor Clarity] optimizes the image for good  
clarity.  
[Standard] keeps the standard quality.  
(default)  
[Favor Motion] optimizes the image for  
motion display.  
Note  
When the camera image is not displayed correctly, click [Refresh] at the tool  
bar on the web browser. The image will be refreshed.  
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Operating Instructions  
Pan/Tilt Operation  
Pan/tilt scan buttons automatically move the  
lens horizontally from -50 ° to +50 ° and  
vertically from -40 ° to +10 ° and return the  
lens to the original position. Each pan/tilt  
arrow moves the lens Up, Down, Right or  
Left, and the home position button moves it to  
the home position.  
Pan/Tilt  
Scan  
Pan/Tilt  
Pan/Tilt Range  
Pan: -50 ˚ to +50 ˚  
Tilt: -40 ˚ to +10 ˚  
Note  
Do not apply pressure to the pan/tilt portion of the camera. Any forced  
movement can damage the internal mechanism.  
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Operating Instructions  
1.2.4 Setting Home Position/Sensor Position/Preset  
Button  
The home position, sensor position and 8 preset buttons can be registered. Preset  
buttons (1—4) are registered 1: Upper Left, 2: Upper Right, 3: Lower Left and 4:  
Lower Right. These buttons can be changed (see page 20).  
Registered buttons are shown in blue.  
Unregistered buttons are shown in white.  
When clicking each button, the image switches to the home/sensor/preset position.  
When restarted, the camera takes a home position. If the Lens Position When  
Triggered setting is set (see page 61), the camera takes a sensor position after the  
pyroelectric infrared sensor detects temperature differences.  
Registering Home Position/Sensor Position  
1. Click [Program].  
[Program] switches to [Cancel].  
Click [Cancel] to quit without saving  
changes.  
Home  
Position  
Pan/Tilt  
2. Pan and tilt the camera to a desired  
position.  
Program  
3. Click the home position button or the  
sensor position button.  
4. Click [Save].  
When finished, "Success!" is  
displayed.  
Sensor  
Position  
Clicking [Back] takes you back to  
the previous page without changing  
the settings.  
5. Click [Back].  
The bar switches to the operation  
bar.  
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Operating Instructions  
Registering a Preset Button  
1. Click [Program].  
[Program] switches to [Cancel].  
Click [Cancel] to quit without saving  
changes.  
Pan/Tilt  
Preset  
2. Pan and tilt the camera to a desired  
position.  
3. Click a preset button (1—8) to register.  
E.g.:  
Setting "Middle" for the preset 5.  
4. Enter the preset name.  
Maximum 15 characters.  
Enter ASCII characters (see page  
102) or characters in each  
language. But [Space], ["], ['], [&], [<]  
and [>] are not available.  
Preset  
number  
5. Click [Save].  
Setting  
a name  
When finished, "Success!" is  
displayed.  
Clicking [Back] takes you back to  
the previous page without changing  
the settings.  
6. Click [Back].  
The bar switches to the operation  
bar.  
Notes  
The button  
turns blue.  
When registering preset buttons,  
the camera also saves brightness  
and white balance settings.  
Only an administrator can register  
preset buttons.  
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Operating Instructions  
Viewing the Image  
1. Click the home position, sensor  
position or registered preset button.  
The camera takes each position,  
and the image is displayed.  
Home  
Position  
Pan/Tilt  
Putting the  
cursor displays  
the preset  
name.  
UpperLeft  
Sensor  
Position  
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Operating Instructions  
Changing or Deleting the Settings  
1. Click [Program].  
[Program] switches to [Cancel].  
Click [Cancel] to quit without saving  
changes.  
Home  
Position  
Pan/Tilt  
2. Pan and tilt the camera to a desired  
position.  
3. Click the home position, sensor position  
or a preset button (1—8).  
Preset  
4. Click [Save] after setting the preset  
name or click [Delete].  
Sensor  
Position  
"Success!" is displayed.  
Clicking [Back] takes you back to  
the previous page.  
Preset  
5. Click [Back].  
number  
The bar switches to the operation  
bar.  
Changing  
the name  
Note  
The home position or the sensor position  
cannot be deleted, and these position  
names cannot be changed either.  
The deleted  
button turns  
white.  
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Operating Instructions  
1.3 Viewing Multi-Camera page  
To view multiple cameras on the Multi-Camera page, you need to configure each  
camera on the Multi-Camera Setup page (see page 51).  
1. Access the camera (see page 8).  
The Top page is displayed.  
2. Click the [Multi] tab at the top of the page.  
Multi-Camera page can display up to 12 camera images.  
Capture Image Button (see page 14)  
Switches cameras to  
display.  
Selects [320 x 240]  
(default) or [160 x 120]  
pixels resolution.  
Selects a refresh interval  
(Motion—60-second  
interval). If you select [All]  
at the View Type, video  
(Motion JPEG) cannot be  
displayed.  
When clicking the camera  
name, the Single Camera  
page is displayed on  
another window.  
3. Close the web browser.  
Notes  
When selecting [All] at the View Type, all images are displayed in 160 x  
120 pixels resolution.  
640 x 480 pixels image cannot be displayed on the Multi-Camera page.  
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Operating Instructions  
®
When viewing video (Motion JPEG), we recommend using an Ethernet  
switching hub instead of the repeater hub to prevent degradation in video  
display.  
Due to the network congestion or the number of accesses, the refresh  
interval may slow down.  
When the refresh interval is slow, restrict the bandwidth on the Network  
page (see page 32). The refresh interval may be improved.  
If the video (Motion JPEG) display is limited (see page 48), the video will  
be changed to refreshing still images.  
To reduce the data traffic, the video (Motion JPEG) can be automatically  
changed to refreshing still images (see page 48).  
When viewing 4 cameras on the Multi-Camera page, you may need 3 to  
4 Mbps bandwidth. If the bandwidth is not enough, the refresh interval may  
slow down.  
When the image is not displayed on the Multi-Camera page  
Confirm that the Internet IP address is specified for each camera and that each  
camera is connected to the Internet. For Internet access, local IP addresses  
(192.168.xxx.xxx) cannot be used.  
Confirm the settings on the Multi-Camera Setup page (see page 51).  
Confirm that the web browser is not accessing the proxy server (see page 98).  
How to save a still image to your PC  
On the Single Camera or Multi-Camera page  
A still image can be saved using the capture image button (see page 14).  
On the Buffered Image page  
A still image can be saved on the Buffered Image page, if you are not playing  
images on it. Put the cursor on the image, and right-click it. Then select [Save  
Picture As...].  
When setting [Do not permit access from guest users] on the  
Security: Administrator page  
An authentication window is displayed in camera access. Enter the  
administrator's or the general user's user name and password.  
When you view the images on the Multi-Camera page, all authentication  
windows of the configured cameras are displayed. Enter the administrator's or  
the general user's user name and password registered for each camera.  
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Operating Instructions  
1.4 Viewing Buffered Image page  
To buffer the images on the internal memory, you need to set up image transfer  
settings (see page 53 or page 60). You can view buffered images on this Buffered  
Image page.  
1. Access the camera (see page 8).  
The Top page is displayed.  
2. Click the [Buffered Image] tab at the top of the page.  
3. Click the trigger number.  
The trigger number is displayed (see page 53 or page 60).  
The trigger is displayed  
(see page 53 or page 60).  
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Operating Instructions  
4. Display images clicking buttons below.  
Date and time of the day when the  
images were buffered are displayed.  
Date, time and frame number are  
displayed.  
[Play]:  
The buffered images are displayed  
continuously.  
[<Prev] or [Next>]:  
The previous or next image is  
displayed.  
[<10] or [10>]:  
The 10th image before or after the  
current image is displayed.  
[<100] or [100>]:  
The 100th image before or after the  
current image is displayed.  
Notes  
Date, Time and frame number are not displayed in play mode.  
Maximum number of buffered images change depending on resolution, image  
quality and what object the camera buffers. At the 320 x 240 pixels resolution  
and the standard quality, the camera buffers about 250 frames (see page 103).  
(If 3 trigger settings are enabled, the internal memory capacity is divided into  
3 sections. In this case, each trigger can buffer about 80 frames.)  
1.4.1 Deleting Buffered Images  
If you intend to delete images for each transfer condition, click [Delete Buffered  
Images] on the Image Buffer/Transfer page (see page 53 or page 60).  
Notes  
When you change settings (except for Enable/Disable settings) on the Image  
Buffer/Transfer page, the buffered images only for that trigger will be deleted.  
The following operations also delete all buffered images.  
Turning off the camera.  
Saving the Date and Time page.  
Restarting, updating firmware or resetting the camera to factory default.  
Changing the Enable/Disable settings of Image Buffer/Transfer (see page  
53 or page 60).  
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Operating Instructions  
1.5 Viewing Still Images on Your Mobile Phone  
You can view still images over the Internet from a compatible mobile phone.  
Enter "http://IP address (or URL):Port Number/mobile" on a mobile phone and  
press [OK].  
When the port number is set to 80 (default), it is not required.  
E.g. http://XXX.XXX.XXX.XXX:50000/mobile  
(or XXXXX.viewnetcam.com:50000/mobile)  
When an authentication window is displayed, enter the administrator's or the  
general user's user name and password.  
A still image is displayed. (Video [Motion JPEG] cannot be displayed.)  
Pressing 2, 4, 6 or 8 on the mobile phones allows  
you to pan or tilt the camera in four directions:  
Left, Up, Down or Right.  
Pressing 5 will refresh the image.  
160 x 120 resolution is displayed at the first  
access. Pressing 0 switches the resolution to 320  
x 240.  
Executing [Home Position] moves the lens to the  
home position.  
Pressing 1, 3, 7 or 9 on the keypad allows you to  
use the first four registered preset buttons.  
Registered presets 5—8 are available by  
activating the link on the mobile phone page.  
If you execute [Privacy Mode] here, the camera switches to privacy mode. To  
disable it, access the camera again and execute [Disable Privacy Mode] (see  
page 73).  
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Operating Instructions  
Notes  
If the image is not displayed properly, try the following 2 URLs.  
1. http:// IP address(or URL):Port Number/mobileh for HTML.  
(or XXXXX.viewnetcam.com:50000/mobileh)  
2. http:// IP address(or URL):Port Number/mobilex for XHTML.  
(or XXXXX.viewnetcam.com:50000/mobilex)  
Only an administrator can control privacy mode.  
In privacy mode, sensor and timer image buffer/transfer features also are  
stopped.  
When executing [Privacy Mode] while setting [Allowing unregistered users] on  
the Security: Administrator page (see page 42), an authentication window is  
displayed. Log in to the camera as an administrator.  
If the users are restricted to level 1 or 2 on the General User page (see page  
46), the users do not see some kinds of buttons.  
When pan/tilt reaches the end, the keypad number and character disappear.  
E.g.: The pan reaches the left end.  
"(4)L" disappears.  
Some mobile phones are not compatible with Panasonic Network Cameras.  
Some phones may allow viewing only on port 80, and some may not support  
password authentication.  
Some mobile phones display images not at the specified resolution but at a  
decreased size.  
Compatible mobile phones must be able to display JPEG images and HTML  
or XHTML web pages. Additional fee based mobile phone services may be  
required to access web pages.  
Stopping E-mail Transfer by the Mobile Phone Operation  
Executing privacy mode on a mobile phone operation can stop E-mail transfer.  
1. Access the camera from a mobile phone (see page 25) and log in to the  
camera as an administrator.  
2. Execute [Privacy Mode] (see page 25).  
The camera switches to privacy mode and stops E-mail transfer (Image  
Buffer/Transfer).  
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Operating Instructions  
2 Various Camera Features  
2.1 Using Camera Features  
1. Access the camera (see page 8).  
Notes  
When [Permit access from guest users] is set on the Security:  
Administrator page, click [login] tab and log in as an administrator.  
When users other than an administrator are accessing the camera, the  
[Setup] and [Maintenance] tabs are not displayed.  
The Top page is displayed.  
2. Click [Setup] tab at the top of the page.  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
(8)  
(9)  
(10)  
(11)  
(12)  
(13)  
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Operating Instructions  
Basic  
(1)  
(2)  
(3)  
(4)  
(5)  
Network  
UPnP  
Configures the network settings such as connection mode  
to connect the camera to the network (see page 29).  
Enables automatic port forwarding or shortcut to the  
camera (see page 33).  
Viewnetcam.  
com  
Registers with the Viewnetcam.com service (see page 34).  
Date and Time Sets the date and time, automatic time adjustment and  
adjust clock for daylight saving time settings (see page 36).  
Camera  
Sets camera name, white balance, AC power source  
frequency and pan/tilt range (see page 38).  
Account  
*1  
(6)  
Administrator Sets authentication setting and administrator security (user  
name and password) (see page 42).  
*1  
(7)  
General User  
Sets general user security (user name and password) and  
general user's feature restriction (see page 46).  
Advanced  
(8)  
Image Display Sets resolution, image quality and refresh interval of Single  
Camera and Multi-Camera page, limit continuous motion  
*1  
JPEG , and language (see page 48).  
*1  
(9)  
Multi-Camera  
Sets the camera IP address or host name, camera name on  
the Multi-Camera page (maximum 12 cameras) (see page  
51).  
(10) Buffer/Transfer Sets image buffer or transfer by timer or sensor. (see page  
53 or page 60).  
(11) Operation Time Sets time period to display camera images (see page 70).  
(12) Indicator  
Control  
Sets indicator display (see page 72).  
(13) Privacy Mode Enables privacy mode (see page 73).  
*1  
If you change [Administrator], [General User], [Limit Continuous Motion JPEG] or [Multi-  
Camera Setup page] settings, changes will not be applied to the video (Motion JPEG)  
viewers. Restart the camera to make changes applied to all video viewers.  
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Operating Instructions  
2.2 Connecting the Camera to Your Network  
The Network page offers three options to configure the camera.  
[Automatic Setup] automatically assigns an unused IP address to the camera,  
and uses UPnP to configure your router.  
TM  
[Static] allows the user to use a specific IP address.  
[DHCP] is offered for ISPs who require this option.  
1. Click [Network] on the Setup page.  
2. Select a connection mode.  
Normally sets Automatic Setup.  
Uses a static IP address.  
Uses ISP DHCP server function.  
Each page is displayed (see page 29—page 30).  
3. Enter each parameter in the proper data field.  
Automatic Setup  
The camera automatically obtains the network settings (subnet mask, default  
gateway and DNS server address) utilizing a DHCP feature on the router. The  
camera also automatically searches the unused IP address on your network.  
If you select [Yes] at the Allow Access from the Internet, the camera  
TM  
automatically enables port forwarding by using UPnP . In this case, the  
camera automatically searches the unused port number on your network in the  
order of 80 and from 50000 to 50050.  
Clicking [Cancel] takes you back to the previous page without saving  
changes.  
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Operating Instructions  
Static Setup  
DHCP Setup  
Clicking [Cancel] takes you back to the previous page without  
saving changes.  
4. Click [Save] when finished.  
New settings are saved.  
When finished, the following page is displayed.  
Note  
The current network settings are shown on the Status page in the Maintenance  
section (see page 75).  
5. Click [Restart].  
The camera restarts, and the Top page is displayed.  
Note  
When you do not know the camera IP address while setting [Automatic Setup]  
or [DHCP Setup], you can search the camera IP address by using the Setup  
Program (see page 95).  
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Operating Instructions  
Setting  
Description  
Allow Access from  
the Internet  
(Automatic Setup  
Only)  
Allow Access from the Internet setting automatically  
configures the router's Port Forwarding setting (some  
routers call it "Address Translation", "Static IP  
Masquerade", "Virtual Server" or "Port Mapping"). To  
enable Internet access to the camera, check [Yes]. In this  
case, the camera automatically searches the unused port  
number on your network in the order of 80 and from 50000  
to 50050. To disable Internet access to the camera, check  
[No].  
Network  
If you prohibit the Setup Program from changing the  
network settings, clear the check box.  
Configuration from  
Setup Program  
(Static/DHCP Only)  
Port Number  
(Static/DHCP Only)  
You can set the camera port number (80 by default). When  
you use multiple cameras with a router on your network,  
each camera must be assigned its own port number (see  
page 12 "1.5 Connecting the Camera to a Router Not  
Supporting UPnP™" in the Installation/Troubleshooting).  
Do not set the following port numbers.  
E.g., FTP: 20 and 21, Telnet: 23, SMTP: 25, DNS: 53,  
POP3: 110, HTTPS:443, ICQ: 4000 and IRC: 6661—6667.  
Enter only the number (1—65535).  
Some ISPs do not allow you to use port 80. Ask your ISP  
or network administrator about the accessible port number  
over the Internet.  
IP address  
If your ISP or network administrator specifies the IP  
address and subnet mask, enter them in each data field.  
Subnet Mask  
If you use the camera on the LAN, set the IP address in the  
same class as your PC (see page 94).  
(Static Only)  
Set 4 digits (0—255) and 3 periods such as  
"192.168.0.253". But "0.0.0.0" and "255.255.255.255" are  
not available.  
Host Name  
If your ISP uses the DHCP function which automatically  
assigns the IP address to the camera, enter the ISP-  
assigned host name. (Host name may be used as an  
authentication.)  
(DHCP Only)  
Enter ASCII characters for the host name (see page 102).  
But [Space], ["], ['], [&], [<] and [>] are not available.  
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Operating Instructions  
Setting  
Description  
*1  
Default Gateway  
If you have the assigned Default Gateway address by your  
ISP or network administrator, enter it in this data field.  
(Static/DHCP Only)  
Set 4 digits (0—255) and 3 periods such as  
"192.168.0.253". But "0.0.0.0" and "255.255.255.255" are  
not available.  
DNS Server  
Address  
DNS server address is required in the following conditions.  
*1  
Transferring camera images by E-mail or FTP  
(Static/DHCP Only)  
Setting cameras by their host names on the Multi-  
Camera Setup page  
Using the Viewnetcam.com service  
If you have the assigned DNS server addresses by your  
ISP or network administrator, enter them in this data field.  
They usually have two addresses.  
Set 4 digits (0—255) and 3 periods such as  
"192.168.0.253". But "0.0.0.0" and "255.255.255.255" are  
not available.  
Max. Bandwidth  
Usage  
The bandwidth can be restricted.  
Select the maximum bandwidth usage from [Unlimited] to  
[0.1 Mbps].  
Note  
Set the maximum bandwidth usage seeing the following  
file sizes. These are examples for a JPEG file with a  
standard image quality. File sizes may change depending  
on the image quality or how bright the object is.  
160 x 120 pixels: About 3 KB (24 Kbit)  
320 x 240 pixels: About 10 KB (80 Kbit)  
640 x 480 pixels: About 18 KB (144 Kbit)  
Connection Type  
Normally, Select [Auto Negotiation]. If you cannot access  
the camera, see page 20 "The Top page is not displayed."  
in the Installation/Troubleshooting.  
*1  
If you automatically obtain the IP address from the DHCP server, you do not need to set it.  
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Operating Instructions  
2.3 Using UPnP™ (Universal Plug and Play)  
TM  
UPnP can automatically configure your router to be accessed from the Internet.  
In order to use this feature, your router needs to support this feature and it must be  
enabled. Most router manufacturers disable this feature as the default setting. See  
http://panasonic.co.jp/pcc/products/en/netwkcam/technic/rtr_setup/ for  
TM  
TM  
details and see your router manual for how to enable UPnP . After the UPnP is  
enabled on the router, set [Enable] for auto port forwarding.  
1. Click [UPnP] on the Setup page.  
2. Set up UPnP.  
Setting  
Auto Port  
Description  
If the network setting is [Static] or [DHCP], enabling auto  
port forwarding allows you to access the camera from the  
Internet.  
Forwarding  
Note  
If the network setting is [Automatic Setup], enable [Allow  
Access from the Internet] on the Network page (see page  
31).  
DisplayShortcut •  
Icon in My  
Enabling it displays a shortcut to the camera in the My  
Network Places folder.  
Network Places  
Note  
If you use Windows XP or Windows Me, this feature is  
available. Enable UPnP Windows component before using  
this feature (see page 101).  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
4. Click [Go to UPnP page].  
The UPnP page is displayed.  
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Operating Instructions  
2.4 Registering with the Viewnetcam.com service  
Viewnetcam.com is a free service (dynamic DNS service) that allows you to assign  
an easy to remember name to the camera, similar to your favorite web site.  
Viewnetcam.com also allows you to easily access the camera, even when your ISP  
changes the IP address. Panasonic Communications recommends you to register  
with it for the Internet access to the camera. See http://www.viewnetcam.com for  
details about the Viewnetcam.com service.  
1. Click [Viewnetcam.com] on the Setup page.  
2. Check [Enable].  
Clicking [Cancel] cancels your settings without saving changes.  
Setting  
Description  
Enable  
Check [Enable] to register with the Viewnetcam.com  
service. If you clear the box, the Viewnetcam.com service  
stops.  
Personal  
(Camera) URL  
The camera's personal URL will be displayed after you  
register with the Viewnetcam.com service.  
Your Account  
Link  
The URL is displayed to register with the Viewnetcam.com  
service. Clicking [Your Account Link] item name displays  
the Viewnetcam.com registration website.  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
4. Click [Go to Viewnetcam.com page].  
The Viewnetcam.com page is displayed.  
5. Click [Your Account Link].  
The Viewnetcam.com registration website is displayed.  
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Operating Instructions  
Notes  
When the Viewnetcam.com registration website is not displayed, confirm  
that the URL is displayed in the right column of the Your Account Link. If  
the URL is not displayed, follow the procedures below.  
1. Wait for a while, and click [Refresh] on the web browser.  
2. Confirm that your network (your PC and camera) is connected to the  
Internet.  
Personal (Camera) URL is available after you registered with the  
Viewnetcam.com service.  
If port forwarding is not enabled or your network is not connected to the  
Internet, the Viewnetcam.com service is not available.  
6. Register with the Viewnetcam.com service following the website.  
The Viewnetcam.com page is displayed.  
7. Access the camera with a registered URL from the Internet (see page 8).  
When the Top page is displayed, the Viewnetcam.com registration is  
complete.  
Notes  
It may take a maximum of 30 minutes for the registered URL to work.  
If "Expired" is displayed at the Personal (Camera) URL on the  
Viewnetcam.com page or at the Camera URL in the DDNS on the Status  
page, restart the camera. After that, confirm that your registered URL is  
displayed on their pages.  
Confirming the Internet access  
Due to the router specifications, the image may not be displayed even if you  
access the camera from your PC on the same LAN as the camera. In this case,  
access the camera following procedures.  
Accessing from the PC on another network (see page 8)  
Accessing from your mobile phone (see page 25)  
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Operating Instructions  
2.5 Setting Date and Time  
The Date and Time page allows you to set date and time. Date and time are used  
for image buffer/transfer, operation time and time stamps on the buffered image.  
Note  
Saving the date and time settings deletes all buffered images.  
1. Click [Date and Time] on the Setup page.  
2. Set each parameter.  
Clicking [Cancel] cancels your settings without saving changes.  
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Operating Instructions  
Setting  
Description  
Time Setting  
Select date and format (AM/PM or 24 H). These settings  
are used for image buffer/transfer, operation time and time  
stamps on the buffered image. But E-mail subject and file  
name by E-mail or FTP transfer uses only 24 h format.  
Automatic Time  
Adjustment  
NTP (Network Time Protocol) server synchronizes the  
camera's internal clock. It adjusts automatically every day.  
Check the box to enable it.  
Set the NTP server IP address, set 4 digits (0—255) and 3  
periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name  
(1—255 characters).  
Select your time zone.  
Note  
If the time is incorrect by more than one hour, Automatic  
Time Adjustment stops working to prevent malfunctions  
caused by a disguised NTP server.  
Adjust Clock for  
Daylight Saving  
Time  
During the daylight saving time, the internal clock is turned  
forward an hour. The clock will shift one hour forward at the  
set time on the Start Day, and move back one hour at the  
set time on the End Day. Check the box to enable it.  
Note  
An "s" is put between date and time of time stamp when  
enabling this feature. The time stamp will be attached to  
the transferred images by the Image Transfer feature.  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
4. Click [Go to Date and Time page].  
The Date and Time page is displayed.  
Note  
Date and time settings become incorrect depending on the length of power-on  
time or the internal temperature. Using the Automatic Time Adjustment is  
recommended.  
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Operating Instructions  
2.6 Changing Camera Settings  
The Camera page allows you to set the camera name, white balance, AC power  
source frequency and pan/tilt range.  
1. Click [Camera] on the Setup page.  
2. Set each parameter.  
Clicking [Cancel] cancels your settings without saving changes.  
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Operating Instructions  
Setting  
Description  
Camera Name  
The camera name is displayed on the Single Camera  
page.  
Enter ASCII characters (see page 102) or characters in  
each language (1—15 characters for a 1-byte character  
and 1—7 characters for a 2-byte character). But [Space],  
["], ['], [&], [<], and [>] are not available.  
White Balance Select from the following options.  
Auto (default)  
Fixed Indoor  
— Automatic adjustment  
— Electric bulb (2800 K)  
Fixed Fluorescent — White (3600 K)  
(White)  
Fixed Fluorescent — Daylight (4000 K)  
(Daylight)  
Fixed Outdoor  
Hold  
— Solar light (6000 K)  
— Setting [Hold] keeps the current  
white balance.  
Note  
White balance is also saved in the home position, sensor  
position and preset buttons.  
AC Power  
Source  
Frequency  
In some cases, the image may have noise due to  
fluorescent light. Select the frequency that is used in your  
area.  
50 Hz (default)  
60 Hz  
*1  
Pan Range  
Select from the following options.  
Minimum  
— Current settings, -50—+50  
— Current settings, -50—+50  
— Current settings, -50—+50  
*2  
Home Position  
Maximum  
The values must be selected as minimum home  
position maximum.  
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Operating Instructions  
Setting  
Description  
Select from the following options.  
*1  
Tilt Range  
Minimum  
— Current settings, -40—+10  
— Current settings, -40—+10  
— Current settings, -40—+10  
*2  
Home Position  
Maximum  
The values must be selected as minimum home  
position maximum.  
*1  
See page 41 for details about pan/tilt range settings.  
These home position settings are displayed as you set on page 17.  
*2  
3. Click [Save] when finished.  
New settings are saved. If the home position is changed, the camera turns  
to the home position.  
When finished, "Success!" is displayed.  
4. Click [Go to Camera page].  
The Camera page is displayed.  
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Operating Instructions  
Specifying Pan/Tilt Range  
1. Access the camera (see page 8), and click [Single] at the top of the Top page.  
2. Open another web browser, and display the Camera page (see page 38).  
3. Align the Single Camera page and the Camera page side to side.  
4. Set the pan/tilt range.  
Selecting [Current] displays the current angle of the camera. Select each  
value while adjusting the pan/tilt on the Single Camera page.  
Note  
The values must be selected as minimum home position maximum.  
Max.: +10 °  
Min.: -50 °  
Max.: +50 °  
Min.: -40 °  
5. Click [Save] on the Camera page.  
New settings are saved. The camera turns to the home position.  
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Operating Instructions  
2.7 Changing Authentication Setting and  
Administrator User Name and Password  
The Security: Administrator page allows you to change authentication,  
administrator user name and password. The authentication window is displayed,  
and allows the registered users to access the camera.  
Notes  
If you access the camera for the first time, the window to set administrator user  
name and password is displayed. Make a note of the user name and password  
so that you will not forget them.  
The user name and password should be secured at your own responsibility.  
Pay attention to the following points.  
Set the user name and password as many characters as possible.  
Change the password regularly.  
Setting [Permit access from guest users] (permitting access without a User  
Name or Password) at General Authentication risks the images being viewed  
by third parties. Control the contents of the images accordingly.  
IMPORTANT  
It is important to limit access to the camera by use of a unique User Name and  
a secret Password. Because the camera is accessed through the Internet it is  
possible that the camera could be accessed by unknown individuals, including  
those who are commonly known as "hackers," to whom you do not want to  
allow access. The use of a unique User Name and a Password known only to  
you will help insure that only authorized individuals are given access to the  
camera. You have the option of proceeding without a User Name and  
Password, but it is strongly recommended that you utilize these protections.  
1. Click [Administrator] on the Setup page.  
2. Set each parameter.  
Clicking [Cancel] cancels your settings without saving changes.  
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Operating Instructions  
Setting  
General  
Description  
Authentication has 2 phases.  
Authentication  
If you set [Permit access from guest users], the camera  
does not display the authentication window in camera  
access. All guest users can view the image without user  
name and password.  
Note  
If you set [Permit access from guest users], [Login] is  
displayed at the top of the page. After you log in as an  
administrator (see page 45), you can access the Setup  
page and the Maintenance page.  
If you set [Do not permit access from guest users], the  
camera displays authentication window in camera access.  
Users must enter the user name and password.  
User Name/  
Password  
User Name (6 to 15 characters): Enter the user name.  
Password (6 to 15 characters): Enter the password.  
Notes  
The password must be different from the user name.  
User name and password are case sensitive.  
Retype Password: Reenter the password.  
Enter ASCII characters (see page 102). But [Space], ["], ['],  
[&], [<], [>] and [:] are not available.  
Note  
When users other than an administrator are accessing the camera, [Setup]  
and [Maintenance] tab will not be displayed.  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
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Operating Instructions  
4. Click [Go to Security: Administrator page].  
The Security: Administrator page is displayed.  
Notes  
When the user name and password have been changed, the camera  
displays an authentication window. Enter the user name and password,  
and click [OK].  
Administrator/General Users/Guest Users  
The camera has 3 user levels (administrator, general users and guest users).  
Items  
Administrator  
General Users  
Guest Users  
User Name and  
Password  
Required  
Required  
Not Required  
Number of Users  
Accessible Pages  
1
50  
All Pages  
Pages Except For Pages Except For  
Setup and Setup and  
Maintenance page Maintenance page  
Access Level 1—3  
All Operations  
Access level can Access level can  
be set for each  
general user (see users (see page  
page 46). 46).  
be set for guest  
Note  
Guest users mean unregistered users. Set [Permit access from guest users]  
on the Security: Administrator page (see page 42).  
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Operating Instructions  
2.8 Logging in to the Camera  
If you set [Permit access from guest users] on the Security: Administrator page,  
[Login] is displayed at the top of the page. After you log in as an administrator, you  
can access the Setup page and the Maintenance page.  
1. Click [Login] at the top of the page.  
2. Check the login mode, and click [Login].  
Note  
The authentication window is displayed. Enter the user name and password.  
3. Enter the user name and password, and click [OK].  
You can log in to the camera.  
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Operating Instructions  
2.9 Creating, Modifying or Deleting General Users  
The General User page allows you to create, modify or delete general users. Up to  
50 general users can be registered. The access level is set for each general user.  
If you set [Permit access from guest users] on the Security: Administrator page, the  
access level can be set for guest users.  
1. Click [General Users] on the Setup page.  
2. If you create a general user, click [Create].  
When setting [Do not permit  
access from guest users]  
When setting [Permit access  
from guest users]  
If you change the settings of general users or guest users, select  
their name and click [Modify]. The modification page is displayed.  
If you delete a general user, select the name and click [Delete]. The  
confirmation page is displayed.  
3. Set each parameter.  
• Settings for a general user  
Settings for guest users  
Clicking [Cancel] takes you back to the previous page without  
saving changes.  
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Operating Instructions  
Setting  
Description  
User ID List  
Up to 50 general users can be registered.  
The list is used to modify or delete general user settings.  
User Name/  
Password  
User Name (6 to 15 characters): Enter the user name.  
Password (6 to 15 characters): Enter the password.  
Note  
The password must be different from the user name.  
Retype Password: Reenter the password.  
Enter ASCII characters (see page 102). But [Space], ["], ['],  
[&], [<], [>] and [:] are not available.  
Access Level  
Access level is set for each general user. Each level offers  
different operations.  
Level 1 users view only image.  
Level 2 users view the image and operate only preset  
buttons.  
Level 3 users view the image and control all operations.  
4. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
5. Click [Go to General User page].  
The General User page is displayed.  
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Operating Instructions  
2.10 Changing Initial Settings on the Single  
Camera page or the Multi-Camera page  
The Image Display page allows you to change initial settings (display settings  
when a user accesses the camera) of image resolution, image quality and refresh  
interval. Motion JPEG display time can be set here.  
1. Click [Image Display] at the top of the page.  
2. Set each parameter.  
Clicking [Cancel] cancels your settings without saving changes.  
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Operating Instructions  
Setting  
Description  
Select the image resolution.  
Image Resolution  
640 x 480 pixels (Only for the Single Camera page)  
320 x 240 pixels (default)  
160 x 120 pixels (Only for the Multi-Camera page)  
Image Quality  
Select the image quality.  
[Favor Clarity] optimizes for good quality.  
[Standard] offers standard quality.  
[Favor Motion] optimizes for enhanced motion.  
Refresh Interval  
Select a refresh interval.  
(Motion—60-second interval)  
Limit Continuous  
Motion JPEG  
Limit time of  
Continuous  
Motion JPEG  
Set the time to change the video (Motion JPEG) to still  
images. (10 seconds—Unlimited)  
Refresh  
Interval  
Set a refresh interval after the image is changed to still  
images. (3-second interval—60-second interval)  
Language  
Select the initial language from English, French,  
German, Italian, Spanish, Russian, Simplified Chinese  
or Japanese. The selected language is displayed as  
the initial language on the Top, Single Camera and  
Multi-Camera page. If you select English or Japanese,  
all pages can be changed. But if you select other  
language, the Setup, Maintenance and Support pages  
are displayed only in English.  
Banner Display  
When the camera accesses the Internet, the banner  
displays product information about cameras or  
announcements about the latest firmware, etc. from  
Panasonic. Checking [Display] for Administrator is  
particularly recommended.  
When checked, the banner is displayed for  
administrator or general users or both.  
The banner is displayed only on the Single Camera  
page (see page 10).  
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Operating Instructions  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
4. Click [Go to Image Display page].  
The Image Display page is displayed.  
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Operating Instructions  
2.11 Configuring Multiple Cameras  
The Multi-Camera Setup page allows you to configure the camera IP addresses  
and camera names to view multiple images on the Multi-Camera page (maximum  
12 cameras). These configurations are required to use the Multi-Camera page.  
1. Click [Multi-Camera] on the Setup page.  
2. Click [Add].  
Notes  
If you click the camera number, the modification page is displayed. The  
camera setting can be modified or deleted on it.  
If you configured multiple cameras, you can change the camera number.  
Select the number, and click [Move].  
3. Set each parameter.  
Clicking [Cancel] cancels your settings without saving changes.  
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Operating Instructions  
Setting  
Description  
Display  
Check the box to enable the camera.  
*1  
IP Address or  
Host Name  
Set the IP address or the host name to enable the camera.  
*2  
Port No.  
Set the port number (1—65535).  
*3  
Camera Name  
This camera name is displayed only on the Multi-Camera  
page.  
*1  
*2  
Set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available.  
Enter ASCII characters for the host name (see page 102). But [Space], ["], ['],  
[#], [&], [%], [=], [+], [?], [<] and [>] are not available.  
Enter 1—255 characters.  
*3  
Enter ASCII characters (see page 102) or characters in each language (1—15  
characters for a 1-byte character and 1—7 characters for a 2-byte character).  
But [Space], ["], ['], [#], [&], [%], [=], [+], [?], [:], [<], and [>] are not available.  
Notes  
If your camera will only be accessed on your local network, use each  
camera's local IP address and port number.  
If you intend to access your camera from the Internet, you must use each  
cameras global IP address and respective port number.  
4. Click [Save] when finished.  
New settings are saved.  
The Multi-Camera Setup page is displayed.  
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Operating Instructions  
2.12 Buffering or Transferring Images by Timer  
The Image Buffer/Transfer page allows you to enable image buffer/transfer by E-  
mail or FTP.  
1. Click [Buffer/Transfer] on the Setup page.  
2. Click [No.] to enable buffer/transfer.  
3. Check [Enable Image Buffer/Transfer], select [Timer] for trigger, and click  
[Next>].  
Click [Delete Buffered Images] to delete this buffered images.  
Click [Save] to save the settings. The buffered images are deleted.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Setting  
Description  
Enable Image  
Buffer/Transfer  
Check the box to enable the buffer/transfer. Clear the box  
to disable it.  
Trigger  
Selecting [Timer] enables the camera to buffer/transfer the  
image by timer.  
Selecting [Sensor] enables the camera to buffer/transfer  
the image by sensor.  
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Operating Instructions  
4. Set the time, and click [Next>].  
Note  
The timer works by an internal clock. Set the date and time before using timer  
buffer/transfer (see page 36).  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Setting  
Description  
A day of the  
week  
Check the box to enable the day. Clear the box to disable  
it.  
Active Time of  
Trigger  
Select the [Always] option when you do not specify the  
time period. If you specify the time period, select the time  
period option and set the time period.  
5. Set the image settings, and click [Next>].  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
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Operating Instructions  
Setting  
Image  
Description  
Select image resolution (640 x 480, 320 x 240 (default) or  
160 x 120 pixels) to buffer or transfer.  
Resolution  
Image Quality  
Select the image quality.  
[Favor Clarity] optimizes for good quality.  
[Standard] offers standard quality.  
[Favor Motion] optimizes for enhanced motion.  
[Mobile Phone] is for a transfer to a mobile phone.  
Note  
640 x 480 pixels cannot be set for a transfer to a mobile  
phone.  
6. Set the image buffer frequencies, and click [Next>].  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Setting  
Description  
Image Buffer  
Frequency  
Select the image buffer frequency to buffer or transfer the  
image. (1 image per hour—15 images per second)  
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Operating Instructions  
7. Select the transfer method, and click [Next>].  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Note  
If you transfer image by E-mail or FTP, confirm that the default gateway and  
DNS server addresses are assigned correctly (see page 29).  
Setting  
Description  
No Transfer, No  
Memory  
Overwrite  
If the internal memory is full, the camera stops the buffer.  
No Transfer,  
Memory  
If the internal memory is full, the camera deletes the old  
images, and continues to buffer the image.  
Overwrite  
FTP  
The camera transfers the image to an FTP server (see  
page 57).  
E-mail  
The camera transfers the image by E-mail (see page 58).  
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Operating Instructions  
When you set [FTP] for Transfer Method  
Select [FTP], and click [Next>]. The following page is displayed.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Setting  
Description  
Server IP  
Address or  
Host Name  
If you set the server IP address, set 4 digits (0—255) and 3  
periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name (1—  
255 characters).  
*1  
Port No.  
Enter the number (1—65535). Usually set to 21.  
*1  
Login ID  
If your ISP requires a login ID, set it (0—63 characters).  
If your ISP requires a password, set it (0—63 characters).  
*1  
Password  
Login Timing •  
Select the login timing to an FTP server. If you set [One Time]  
during 1-minute transfer, the camera logs in to the server only  
once, and can reduce the time to log in or log out.  
Upload File  
Name  
Set the file name to save on an FTP server. Enter 1—234  
characters. Entering "\" creates directories for a file. (E.g.  
NetworkCamera\image.jpg)  
*1  
Overwrite  
setting  
Selecting [Overwrite File] saves and overwrites the image on  
the server. Selecting [Save as New File with Time Stamp]  
saves the image attaching time stamps on the file name, and  
the images are not overwritten.  
Data  
Transfer  
Method  
Select [Passive Mode] normally. If FTP does not work, select  
[Active Mode] and check the operation.  
*1  
But [Space], ["], ['], [&], [<] and [>] are not available.  
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Operating Instructions  
When you set [E-mail] for Transfer Method  
Select [E-mail], and click [Next>]. The following page is displayed.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Note  
The camera works only with an SMTP (Simple Mail Transfer Protocol) server.  
®
It does not work with mail servers like "Hotmail " using a web browser.  
Setting  
Description  
SMTP Server IP •  
Address or Host  
Name  
If you set the server IP address, set 4 digits (0—255) and  
3 periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name  
(1—255 characters).  
POP3 Server IP •  
Address or Host  
Name  
If you set the server IP address, set 4 digits (0—255) and  
3 periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name  
(1—255 characters).  
*1  
Login ID  
If your ISP requires a login ID to log in to a POP3 server,  
set it (0—63 characters).  
*1  
Password  
If your ISP requires a password to log in to a POP3 server,  
set it (0—63 characters).  
Reply E-mail  
Set the sender's E-mail address. We recommend you to  
set the administrator's E-mail address.  
*1  
Address  
Destination E-  
mail Address  
Set the destination E-mail address (up to 3).  
*1  
1—3  
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Operating Instructions  
Setting  
Subject  
Description  
Enter a subject with ASCII characters (see page 102) or  
characters in each language (0—44 characters for a 1-byte  
character and 0—22 characters for a 2-byte character). But  
["] is not available.  
Text  
Enter text with ASCII characters (see page 102) or  
characters in each language (0—63 characters for a 1-byte  
character and 0—31 characters for a 2-byte character). But  
["] and [end-of-line] key are not available.  
*1  
But [Space], ["], ['], [&], [<] and [>] are not available.  
8. Confirm the settings, and click [Save].  
New settings are saved. The buffered images are deleted.  
When finished, "Success!" is displayed.  
9. Click [Go to Image Buffer/Transfer page].  
The Image Buffer/Transfer page is displayed.  
Notes  
If you set a short interval to transfer image to a mobile phone, many E-  
mails may be sent to it leading to a large phone bill. Therefore, we  
recommend you to set a long interval. In an emergency situation, the E-  
mail transfer can be stopped by enabling privacy mode using a mobile  
phone (see page 26).  
Buffered images will be deleted by doing the following.  
Turning off the camera.  
Saving the settings of Image Buffer/Transfer or Date and Time.  
Executing [Restart], [Update Firmware] or [Reset to Factory Default].  
Clicking [Delete Buffered Images] on the Image Buffer/Transfer page  
(see page 53).  
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Operating Instructions  
2.13 Buffering or Transferring Images by Sensor  
The Image Buffer/Transfer page allows you to enable image buffer/transfer by E-  
mail or FTP.  
1. Click [Buffer/Transfer] on the Setup page.  
2. Click [No.] to enable buffer/transfer.  
3. Check [Enable Image Buffer/Transfer], select [Sensor] for trigger, and click  
[Next>].  
Click [Delete Buffered Images] to delete this buffered images.  
Click [Save] to save the settings. The buffered images are deleted.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Setting  
Description  
Enable Image  
Buffer/Transfer  
Check the box to enable the buffer/transfer. Clear the box  
to disable it.  
Trigger  
Selecting [Timer] enables the camera to buffer/transfer the  
image by timer.  
Selecting [Sensor] enables the camera to buffer/transfer  
the image by sensor.  
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Operating Instructions  
4. Set the time, and click [Next>].  
Note  
The timer works by an internal clock. Set the date and time before using timer  
buffer/transfer (see page 36).  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Setting  
Description  
A day of the  
week  
Check the box to enable the day. Clear the box to disable  
it.  
Active Time of  
Trigger  
Select the [Always] option when you do not specify the  
time period. If you specify the time period, select the time  
period option and set the time period.  
5. Set the Lens Position When Triggered setting, and click [Next>].  
Note  
If you enable the Lens Position When Triggered setting, buffer/transfer starts  
after the camera turns to the sensor position.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
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Operating Instructions  
Setting  
Description  
Lens Position  
When Triggered  
Set [Move to sensor position] to move the lens to the  
sensor position (see page 17) when the pyroelectric  
infrared sensor detects temperature differences.  
6. Set the image settings, and click [Next>].  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Setting  
Description  
Image  
Resolution  
Select image resolution (640 x 480, 320 x 240 (default) or  
160 x 120 pixels) to buffer or transfer.  
Image Quality  
Select the image quality.  
[Favor Clarity] optimizes for good quality.  
[Standard] offers standard quality.  
[Favor Motion] optimizes for enhanced motion.  
[Mobile Phone] is for a transfer to a mobile phone.  
Note  
640 x 480 pixels cannot be set for a transfer to a mobile  
phone.  
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Operating Instructions  
7. Set the image buffer frequencies and sensor deactivation time, and click  
[Next>].  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Setting  
Description  
Enable Pre-  
trigger Image  
Buffer  
Check the box to enable the setting. The camera buffers or  
transfers the image right before the pyroelectric infrared  
sensor detects temperature differences.  
Set an interval, number of images to buffer and total  
number. The buffered images may not match the total  
number due to memory capacity, image resolution, image  
quality or what object you view.  
Enable Post-  
trigger Image  
Buffer  
Check the box to enable the setting. The camera buffers or  
transfers the image right after the pyroelectric infrared  
sensor detects temperature differences.  
Set an interval, number of images to buffer and total  
number. The buffered images may not match the total  
number due to memory capacity, image resolution, image  
quality or what object you view.  
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Operating Instructions  
Setting  
Description  
Sensor  
deactivation  
time  
Set the length of time during which the sensor cannot be  
triggered after saving images temporarily or transmitting  
them. This function is recommended to use not to send too  
many E-mails to a mobile phone.  
Note  
The internal memory cannot buffer images during Sensor  
deactivation time. Because of this, images taken before  
detection are not saved in internal memory, and so cannot  
be received. Depending on the settings for image buffer/  
transfer, even if it is set to, for example, take "1 image per  
second, and store 10 images, before detection", because  
the images are not stored in internal memory, if the sensor  
detects something directly after the end of Sensor  
deactivation time, the images may not be saved. Ten  
seconds after the end of Sensor deactivation time, images  
can be received as specified in the settings.  
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Operating Instructions  
8. Select the transfer method, and click [Next>].  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Note  
If you transfer image by E-mail or FTP, confirm that the default gateway and  
DNS server addresses are assigned correctly (see page 29).  
Setting  
Description  
No Transfer, No  
Memory  
Overwrite  
If the internal memory is full, the camera stops the buffer.  
No Transfer,  
Memory  
If the internal memory is full, the camera deletes the old  
images, and continues to buffer the image.  
Overwrite  
FTP  
The camera transfers the image to an FTP server (see  
page 66).  
E-mail  
The camera transfers the image by E-mail (see page 67).  
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Operating Instructions  
When you set [FTP] for Transfer Method  
Select [FTP], and click [Next>]. The following page is displayed.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Setting  
Description  
Server IP  
Address or  
Host Name  
If you set the server IP address, set 4 digits (0—255) and 3  
periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name (1—  
255 characters).  
*1  
Port No.  
Enter the number (1—65535). Usually set to 21.  
*1  
Login ID  
If your ISP requires a login ID, set it (0—63 characters).  
If your ISP requires a password, set it (0—63 characters).  
*1  
Password  
Login Timing •  
Select the login timing to an FTP server. If you set [One Time]  
during 1-minute transfer, the camera logs in to the server only  
once, and can reduce the time to log in or log out.  
Upload File  
Name  
Set the file name to save on an FTP server. Enter 1—234  
characters. Entering "\" creates directories for a file. (E.g.  
NetworkCamera\image.jpg)  
*1  
Overwrite  
setting  
Selecting [Overwrite File] saves and overwrites the image on  
the server. Selecting [Save as New File with Time Stamp]  
saves the image attaching time stamps on the file name, and  
the images are not overwritten.  
Data  
Transfer  
Method  
Select [Passive Mode] normally. If FTP does not work, select  
[Active Mode] and check the operation.  
*1  
But [Space], ["], ['], [&], [<] and [>] are not available.  
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Operating Instructions  
When you set [E-mail] for Transfer Method  
Select [E-mail], and click [Next>]. The following page is displayed.  
Clicking [<Back] takes you back to the previous page.  
Clicking [Cancel] takes you back to the Image Buffer/Transfer page  
without saving changes.  
Note  
The camera works only with an SMTP (Simple Mail Transfer Protocol) server.  
It does not work with mail servers like "Hotmail" using a web browser.  
Setting  
Description  
SMTP Server IP •  
Address or Host  
Name  
If you set the server IP address, set 4 digits (0—255) and  
3 periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name  
(1—255 characters).  
POP3 Server IP •  
Address or Host  
Name  
If you set the server IP address, set 4 digits (0—255) and  
3 periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available. Or set a host name  
(1—255 characters).  
*1  
Login ID  
If your ISP requires a login ID to log in to a POP3 server,  
set it (0—63 characters).  
*1  
Password  
If your ISP requires a password to log in to a POP3 server,  
set it (0—63 characters).  
Reply E-mail  
Set the sender's E-mail address. We recommend you to  
set the administrator's E-mail address.  
*1  
Address  
Destination E-  
mail Address  
Set the destination E-mail address (up to 3).  
*1  
1—3  
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Operating Instructions  
Setting  
Description  
Subject  
Enter a subject with ASCII characters (see page 102) or  
characters in each language (0—44 characters for a 1-byte  
character and 0—22 characters for a 2-byte character). But  
["] is not available.  
Text  
Enter text with ASCII characters (see page 102) or  
characters in each language (0—63 characters for a 1-byte  
character and 0—31 characters for a 2-byte character). But  
["] and [end-of-line] key are not available.  
*1  
But [Space], ["], ['], [&], [<] and [>] are not available.  
9. After you confirm the settings and click [Next>], set E-mail notification and click  
[Next>].  
If you select [Enable], the E-mail Notification When Triggered page is  
displayed. Enter the settings seeing page 67 and page 68. When finished,  
click [Next>] and go to step 10.  
Setting  
Description  
Disable  
The camera does not send an E-mail notification when  
buffering or transferring image.  
Enable  
The camera sends an E-mail notification (up to 3  
destinations) when buffering or transferring image.  
10. Click [Save] after confirming the settings.  
New settings are saved. The buffered images are deleted.  
When finished, "Success!" is displayed.  
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Operating Instructions  
11. Click [Go to Image Buffer/Transfer page].  
The Image Buffer/Transfer page is displayed.  
Notes  
If you set a short interval to transfer image to a mobile phone, many E-  
mails may be sent to it leading to a large phone bill. Therefore, we  
recommend you to set a long interval. In an emergency situation, the E-  
mail transfer can be stopped by enabling privacy mode using a mobile  
phone (see page 26).  
Sensor transfer stops its operations until the camera finishes all transfers.  
For example, if the camera transfers 3 images per minute and 6 images  
in total with setting 1 minute of sensor deactivation time, the sensor will be  
in the following operation.  
120 seconds  
1 minute  
Sensor  
1st 2nd 3rd 4th 5th 6th  
Undetectable  
deactivation  
time  
Detectable  
Detectable  
Undetectable  
A heat change occurs.  
Buffered images will be deleted by doing the following.  
Turning off the camera.  
Saving the settings of Image Buffer/Transfer or Date and Time.  
Executing [Restart], [Update Firmware] or [Reset to Factory Default].  
Clicking [Delete Buffered Images] on the Image Buffer/Transfer page  
(see page 60).  
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Operating Instructions  
2.14 Specifying Operation Time  
The Operation Time page allows you to limit the operation time. The camera image  
turns to a gray screen outside the operation time.  
1. Click [Operation Time] on the Setup page.  
2. Click [No.] to set the operation time.  
Note  
If No. 1—7 are disabled, the camera can always be operated.  
3. Check [Enable], set the time, and click [Save]  
Clicking [Cancel] takes you back to the previous page without saving  
changes.  
Setting  
Description  
Enable  
Check the box to enable the setting. Clear the box to  
disable it.  
A day of the  
week  
Check the box to enable the day. Clear the box to disable  
it.  
Operation Time  
Select the [Always] option when you do not specify the  
time period. If you specify the time period, select the time  
period option and set the time period.  
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Operating Instructions  
4. Click [Save] when finished.  
New settings are saved.  
The Operation Time page is displayed.  
About Operation Time  
In the operation time settings, the enabled settings take priority over the disabled  
settings. Therefore, if Monday or Tuesday is disabled in a setting but enabled in  
other settings, the camera can be operated on both Monday and Tuesday.  
Note  
An administrator can view images anytime regardless of the setting for the  
operation time.  
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Operating Instructions  
2.15 Changing Indicator Display  
The Indicator Control page allows you to select Indicator operation. Indicator has  
four options.  
Always on  
Turn the indicator on when the camera is accessed.  
Turn the indicator on during sensor reaction.  
If the sensor detects temperature changes, the indicator lights orange despite  
the image buffer/transfer feature. You can recognize the sensor detection  
range while seeing the indicator.  
Always off  
1. Click [Indicator Control] on the Setup page.  
2. Select indicator option.  
Clicking [Cancel] cancels your settings without saving changes.  
Notes  
See page 7 in the Installation/Troubleshooting for indicator display.  
Selecting [Never turn indicator on] keeps indicator always off.  
3. Click [Save] when finished.  
New settings are saved.  
When finished, "Success!" is displayed.  
4. Click [Go to Indicator Control page].  
The Indicator Control page is displayed.  
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Operating Instructions  
2.16 Enabling Privacy Mode  
Pressing the privacy button turns the camera into privacy mode. You can keep your  
privacy in privacy mode. In this case, the camera operation stops, and the image  
transfer by timer or sensor (see page 53 or page 60) is also stopped. The indicator  
turns red, and viewers see a gray screen. Privacy mode can be controlled from a  
mobile phone (see page 25) or a PC.  
1. Click [Privacy Mode] on the Setup page.  
2. Click [Save] when finished.  
Selecting [Enable] and clicking [Save] turn the camera into privacy mode.  
Setting  
Description  
Privacy Button  
Clearing the Enable box disables the privacy button on the  
front of the camera.  
Privacy Mode  
Selecting [Enable] and clicking [Save] turn the camera into  
privacy mode.  
Notes  
To turn the camera into normal operation, press the privacy button on the  
front of the camera (see page 7 in the Installation/Troubleshooting) during  
privacy mode. Or click [Disable Privacy Mode] after you log in as an  
administrator.  
If you log in as an administrator, you can disable privacy mode from your  
mobile phone (see page 25).  
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Operating Instructions  
3 Camera Maintenance  
3.1 Maintenance page  
(14)  
(15)  
(16)  
(17)  
(18)  
(19)  
Maintenance  
(14) Status  
(15) Restart  
Displays the camera settings and status (see page 75).  
Restarts the camera (see page 75).  
(16) Update Firmware Updates the camera firmware (see page 76).  
(17) Save Settings  
(18) Load Settings  
Creates a configuration file (see page 79).  
Loads settings from a configuration file (see page 80).  
Resets the camera to its default settings (see page 81).  
(19) Reset to Factory  
Default  
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Operating Instructions  
3.1.1 Confirming the Status  
The Status page allows you to check the status of the camera. The status  
information provides support for troubleshooting.  
Clicking [Status] displays the following page.  
Note  
See Panasonic Network Camera support website at http://panasonic.co.jp/  
pcc/products/en/netwkcam/ for details about status information.  
3.1.2 Restarting the Camera  
The camera restarts by disconnecting the plug of the AC cord from the outlet and  
reconnecting it again. The camera can also be restarted on the Restart page.  
Note  
When the camera restarts, the buffered images will be deleted.  
1. Click [Restart] on the Maintenance page.  
2. Click [Restart].  
Restarting takes about 1 minute. The Top page is displayed when finished.  
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Operating Instructions  
3.1.3 Updating the Camera Firmware  
The Update Firmware page allows you to update the camera firmware. If the new  
firmware is available, install it into the camera.  
Notes  
Do not turn off the power during firmware update.  
All buffered images will be deleted after the firmware update.  
The firmware version is displayed on the Top page and the Status page.  
1. Download the new firmware on the Panasonic Network Camera support  
website at http://panasonic.co.jp/pcc/products/en/netwkcam/, and save it  
on your PC.  
2. Click [Update Firmware] on the Maintenance page.  
3. Click [Update Firmware].  
The camera restarts.  
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The Update page is displayed in about 1 minute.  
4. Click [Browse...].  
A dialog box is displayed to select the firmware.  
5. Select the firmware (including directory information) and click [Open].  
The firmware file name is displayed.  
6. Confirm the firmware file name, and click [Update Firmware].  
Clicking [Cancel] takes you back to the Top page without firmware update.  
The next message is displayed during update.  
The camera restarts automatically after update.  
The Top page is displayed in about 1 minute.  
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7. Confirm that the version number on the Top page is updated.  
Updated version  
If the version number is updated, the firmware update is complete.  
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3.1.4 Creating Configuration File  
A configuration file can be saved on your PC. You can load the camera settings  
from the configuration file on the Load Settings page (see page 80).  
1. Click [Save Settings] on the Maintenance page.  
2. Click [Save].  
3. Click [Save] on the File Download dialog box.  
4. Specify the location, and click [Save] on the Save As dialog box.  
The configuration file is saved in the location.  
Notes  
The file extension (.dat) cannot be changed. If you change it, the settings  
cannot be loaded.  
If you try to updating the camera, create a configuration file after updating  
the firmware. If there is a firmware version difference between the camera  
that you create a configuration file from and the camera that you try to load  
settings to, the settings may not be loaded to the camera.  
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Operating Instructions  
3.1.5 Loading Settings from a Configuration File  
The settings can be loaded from a configuration file. If you reset the camera to  
factory default, the camera can load its settings from the configuration file.  
Notes  
The configuration file has network settings. When the settings are loaded,  
the network settings are also loaded as they were saved.  
If there is a firmware version difference between the camera that you  
create a configuration file from and the camera that you try to load settings  
to, the settings may not be loaded to the camera. Save settings after  
updating the firmware.  
1. Click [Load Settings] on the Maintenance page.  
2. Click [Browse...].  
3. Select the configuration file on the Choose file dialog box, and click [Open].  
The file name is displayed in the data field.  
4. Confirm the file name, and click [Load].  
5. Click [Restart].  
The camera restarts, and the Top page is displayed.  
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Operating Instructions  
3.1.6 Resetting the Camera to Factory Default  
All camera settings are reset to factory default directly after the Execute button is  
clicked.  
1. Click [Reset to Factory Default] on the Maintenance page.  
2. Click [Execute].  
The indicator blinks orange, and then turns off for 10 seconds.  
All camera settings (user name, password, IP address, subnet mask etc.)  
are reset to factory default.  
If the camera is reset to factory default, the network connection mode  
changes to [Automatic Setup]. Reconfigure the camera seeing the Getting  
Started.  
Notes  
The internal clock will not be reset, but the time format will return to AM/  
PM mode (see page 36). Set it again.  
See page 85—page 92 for default settings.  
Pressing the FACTORY DEFAULT RESET button resets the camera to  
the factory default (see page 84).  
All buffered images are deleted when resetting the camera to factory  
default.  
The reset operation takes about 1 minute.  
Do not turn off the camera during the reset operation.  
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Operating Instructions  
3.2 Support page  
(20)  
(21)  
(22)  
Support  
(20) Help  
Displays the Help page (see page 82).  
(21) Product  
Displays product information website (see page 82).  
Information  
(22) Support  
Displays support information website (see page 83).  
Information  
3.2.1 Seeing Help page  
The Help page displays explanations for each feature about the following 1. to 6.  
items.  
Clicking [Help] on the Support page displays the next page.  
3.2.2 Seeing Product Information  
You can see product information on the Panasonic Network Camera support  
website.  
Clicking [Product Information] on the Support page displays the URL, click it.  
Note  
If the camera is not connected to the Internet, the website cannot be displayed.  
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Operating Instructions  
3.2.3 Seeing Support Information  
You can see support information on the Panasonic Network Camera support  
website.  
Clicking [Support Information] on the Support page displays the URL, click it.  
Note  
If the camera is not connected to the Internet, the website cannot be displayed.  
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Operating Instructions  
3.3 FACTORY DEFAULT RESET Button  
The camera has a FACTORY DEFAULT RESET button on the bottom.  
2. Press the button  
with a pointed  
object.  
Remove the  
cable cover.  
1.  
Pressing the FACTORY DEFAULT RESET button resets the camera to factory  
default. If you lose your user name and password, use this button to reset the  
camera.  
Press the FACTORY DEFAULT RESET button for 1 second when the camera  
is on.  
The indicator blinks orange, and then turns off for 10 seconds.  
Do not turn off the camera until the indicator lights green.  
Notes  
The internal clock will not be reset, but the time format will return to AM/  
PM mode (see page 36). Set it again.  
See page 85—page 92 for default settings.  
All buffered images are deleted when resetting the camera to factory  
default.  
The reset operation takes about 1 minute.  
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Operating Instructions  
3.4 Default Setting List  
Basic  
Items  
Default  
Required  
Notes  
Network Connection Mode  
Automatic  
Setup  
-
Automatic Setup/  
Static/DHCP  
Allow Access from the  
Internet (Automatic  
Setup only)  
No  
Enable  
80  
-
-
-
-
Network Configuration  
from Setup Program  
(Static/DHCP only)  
-
Port No.  
(Static/DHCP only)  
20, 21, 25 and 110  
is not available. *2  
IP address  
192.168.0. When  
*1  
(Static only)  
253  
setting Static  
Subnet Mask  
(Static only)  
255.255.  
255.0  
When  
setting Static  
*1  
Host Name  
(DHCP only)  
[Blank]  
When  
setting  
0—63 characters  
*4  
DHCP (Not  
always  
required)  
Default Gateway  
(Static/DHCP only)  
[Blank]  
[Blank]  
When using  
Gateway  
*1  
*1  
DNS Server 1  
DNS Server 2  
When using  
DNS  
(Static/DHCP only)  
Max. Bandwidth Usage  
(Mbps)  
Unlimited  
-
-
0.1, 0.2, 0.3, 0.5, 1  
or Unlimited  
Connection Type  
Auto  
-
Negotiation  
UPnP  
Auto Port Forwarding  
Disable  
Enable  
-
-
-
-
Display Shortcut Icon in  
My Network Places  
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Operating Instructions  
Items  
Default  
Required  
Notes  
Viewnet Enable  
cam.com  
No check  
-
-
Dateand Time Setting  
AM/PM  
-
-
-
Time  
Automatic Time  
No check  
When using  
NTP  
Adjustment  
NTP Server Address or  
Host Name  
[Blank]  
When  
enabling  
Automatic  
Time  
*1, *4  
Adjustment  
Time Zone  
GMT 00:00  
No check  
-
-
-
-
Adjust Clock for  
Daylight Saving Time  
Start Day  
Mar,  
Last Sunday,  
1 AM  
-
-
-
-
End Day  
Oct,  
Last Sunday,  
1 AM  
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Operating Instructions  
Items  
Default  
Required  
Notes  
Camera Camera Name  
Network  
Camera  
Required 1—15 characters  
*6  
White Balance  
Auto  
-
Auto/Fixed Indoor/  
Fixed Fluorescent  
(White)/Fixed  
Fluorescent  
(Daylight)/Fixed  
Outdoor/Hold  
AC Power Source  
Frequency  
50 Hz  
-
50 Hz, 60 Hz  
Pan Range (Minimum) -50 degrees  
-
-
-
-
-
-
-50—+50 degrees  
-50—+50 degrees  
-50—+50 degrees  
-40—+10 degrees  
-40—+10 degrees  
-40—+10 degrees  
(Home Position)  
(Maximum)  
0 degrees  
+50 degrees  
-40 degrees  
0 degrees  
Tilt Range (Minimum)  
(Home Position)  
(Maximum)  
+10 degrees  
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Account  
Items  
General  
Default  
Required  
Notes  
Security:  
Do not permit  
-
-
Administrator Authentication access from  
guest users  
User Name  
[Blank]  
[Blank]  
[Blank]  
When setting 6—15 characters  
administrator *3  
Password  
When setting 6—15 characters  
administrator *3  
Retype  
Password  
When setting 6—15 characters  
administrator *3  
General User User ID List  
User Name  
[Blank]  
[Blank]  
-
-
When setting 6—15 characters  
general user *3  
Password  
[Blank]  
[Blank]  
Level 3  
When setting 6—15 characters  
general user *3  
Retype  
Password  
When setting 6—15 characters  
general user *3  
Access Level  
-
-
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Operating Instructions  
Advanced  
Items  
Default  
Required  
Notes  
Image  
Display  
Single Camera Image  
Resolution  
320 x 240  
-
320 x 240 or 640  
x 480  
Single Camera Image  
Quality  
Standard  
-
Favor Clarity,  
Standard or  
Favor Motion  
Single Camera  
Refresh Interval  
Motion  
320 x 240  
Standard  
-
-
-
3, 5, 10, 30, 60  
(s) or Motion  
Multi-Camera Image  
Resolution  
160 x 120 or 320  
x 240  
Multi-Camera Image  
Quality  
Favor Clarity,  
Standard or  
Favor Motion  
Multi-CameraRefresh  
Interval  
Motion  
When  
reducing  
traffic  
3, 5, 10, 30, 60  
(s) or Motion  
Limit Continuous  
Motion JPEG  
Unlimited  
When  
reducing  
traffic  
10, 30 (s), 1, 5,  
10, 30, 60 (min)  
or Unlimited  
Still Image Refresh  
Interval  
30 s  
-
3, 5, 10, 30 or 60  
(s)  
Language  
English  
-
English/  
Japanese/  
French/German/  
Italian/Spanish/  
Simplified  
Chinese/Russian  
Banner Display  
Administrator  
Checked  
Checked  
When  
displaying the  
Banner for  
-
Administrator  
Banner Display  
General User  
When  
displaying the  
Banner for  
-
General User  
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Items  
Default  
[Blank]  
Required  
Notes  
Multi-  
Camera  
Multi-Camera  
Display  
-
-
-
Checked  
When setting  
Multi-Camera  
IP Address or Host  
Name  
[Blank]  
When setting IP address*1  
Multi-Camera Host name*5 is  
1—255  
characters.  
Port No.  
[Blank]  
[Blank]  
When setting 20, 21, 25 and  
Multi-Camera 110 are not  
available. *2  
Camera Name  
When setting 1—15 characters  
Multi-Camera *7  
Change Camera  
Order  
From No.1 to  
No.1  
When  
changing  
From No.1—12  
to No.1—12  
camera order  
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Operating Instructions  
Items  
Status  
Default  
Off  
Required  
Notes  
Buffer/  
Transfer  
-
-
-
-
-
Trigger  
Timer  
Timer, Sensor  
-
Active Time of Trigger  
Always  
Do not move  
Lens Position When  
Triggered  
Do not move,  
Move to sensor  
position  
Image Resolution  
Image Quality  
320 x 240  
Standard  
-
-
-
160 x 120,  
320 x 240,  
640 x 480  
Favor Clarity,  
Standard,  
Favor Motion  
Image Buffer  
Frequency  
Every 1 s,  
buffer 1 image  
Every 1 (s/min/  
h), buffer 1—15  
images  
Sensor deactivation  
time  
No  
When  
selecting  
sensor  
No appointment,  
10, 30 (s), 1, 3, 5,  
10 (min)  
appointment  
Transfer Method  
No Transfer,  
No Memory  
Overwrite  
-
-
Notify  
Disable  
Always  
-
-
-
-
Operation Operation Time  
Time  
Indicator Indicator Control  
Control  
Turn indicator  
on when  
-
-
camera is on  
Privacy  
Mode  
Privacy Button  
Privacy Mode  
Checked  
Disable  
-
-
-
-
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Preset Buttons  
Items  
Default  
UpperLeft  
UpperRight  
LowerLeft  
LowerRight  
Required  
Notes  
Preset  
Preset 1  
Preset 2  
Preset 3  
Preset 4  
-
-
-
-
-
-
-
-
Buttons  
*1 Set 4 digits (0—255) and 3 periods such as "192.168.0.253". But "0.0.0.0" and  
"255.255.255.255" are not available.  
*2 Set the number of 1—65535.  
*3 Enter ASCII characters for the host name (see page 102). But [Space], ["], ['],  
[&], [<], [>] and [:] are not available.  
*4 Enter ASCII characters for the host name (see page 102). But [Space], ["], ['],  
[&], [<], and [>] are not available.  
*5 Enter ASCII characters for the host name (see page 102). But [Space], ["], ['],  
[#], [&], [%], [=], [+], [?], [<], and [>] are not available.  
*6 Enter ASCII characters (see page 102) or characters in each language (1—15  
characters for a 1-byte character and 1—7 characters for a 2-byte character).  
But [Space], ["], ['], [&], [<], and [>] are not available.  
*7 Enter ASCII characters (see page 102) or characters in each language (1—15  
characters for a 1-byte character and 1—7 characters for a 2-byte character).  
But [Space], ["], ['], [#], [&], [%], [=], [+], [?], [<], and [>] are not available.  
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Operating Instructions  
3.5 Cleaning  
Clean the camera after the camera is turned off.  
3.5.1 Cleaning the Main Unit  
Clean the unit with a dry and soft cloth.  
Notes  
Do not use alcohol, polishing powder, cleanser, benzine, thinner, wax,  
petroleum products or hot water to wipe the camera. Also avoid pesticide,  
glass cleaner or hair spray. They may cause change in the shape or color.  
Do not apply pressure to the pan/tilt portion of the camera. Any forced  
movement can damage the internal mechanism.  
If the pyroelectric infrared sensor has dust on it, it may not detect  
temperature differences. Keep the pyroelectric infrared sensor clean.  
3.5.2 Cleaning the Lens  
If the lens has dust on it, the image may be unclear or out of focus.  
Note  
Do not touch the lens directly. Fingerprints may cause an unclear image.  
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Operating Instructions  
3.6 Setting an IP Address on Your PC  
Your PC's IP address can be assigned by the following procedures.  
1. Display the TCP/IP Properties window.  
The steps are different depending on your OS. The steps are shown  
below.  
OS  
Steps  
Windows XP  
[Start]( [Settings]) [ControlPanel] [NetworkandInternet  
Connections] [Network Connections] [Local Area  
Connection] in use [Properties] Select Internet Protocol  
[TCP/IP] [Properties] [Use the following IP address]  
Windows 2000 [Start] [Settings] [Control Panel] [Network and Dial-up  
Connections] [Local Area Connection] in use  
[Properties] Select Internet Protocol [TCP/IP]  
[Properties] [Use the following IP address]  
Windows Me,  
[Start] [Settings] [Control Panel] [Network] Select  
Windows 98SE [TCP/IP] with adaptor in use [Properties] [IP Address]  
[Specify an IP address]  
When using Windows XP and Windows 2000, log in as an administrator  
to access the TCP/IP Properties window.  
2. Enter IP address and subnet mask.  
3. Click [OK].  
In Windows Me or Windows 98SE, the PC needs to be restarted to enable  
the settings.  
Local IP Address  
Local IP address is the network ID that is not used on the Internet. They are  
classified into Class A, Class B and Class C, as shown below. Set the IP address  
in the range of the number specified in the class corresponding to your local  
network scale.  
Class  
Class A  
Class B  
Class C  
Subnet Mask  
255. 0. 0. 0  
Local IP Address  
10. 0. 0. 1  
10. 255. 255. 254  
255. 255. 0. 0  
255. 255. 255. 0  
172. 16. 0. 1  
172. 31. 255. 254  
192. 168. 0. 254  
192. 168. 0. 1  
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Operating Instructions  
3.7 Using Setup Program  
The Setup Program can be used for the following purposes.  
Finding the IP address and port number of the camera connected to your  
network.  
Setting up the camera automatically.  
Setting up the camera manually to a Static or a DHCP setting.  
Displaying the Setup page.  
Finding the camera  
1. Connect the Ethernet cable to the camera following the Getting Started.  
2. Insert the Setup CD-ROM into the CD-ROM drive of your PC.  
If the Network Camera Setup window does not appear, click "setup.exe"  
on the Setup CD-ROM.  
3. Click [Camera Setup].  
Displays version information about this  
program.  
Sets up the camera.  
Displays the camera manuals.  
®
®
If your PC does not have Adobe Acrobat  
Reader, install it from the Adobe Reader  
website.  
Installs Network Camera Recorder Trial  
Version.  
Closes the Setup Program.  
You can find the camera IP address and port number by looking up the  
MAC address of your camera.  
MAC  
Address  
Port Camera  
No. Status  
IP  
Camera  
List window  
Address  
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Notes  
If you try to find multiple cameras, each MAC address beside the Ethernet  
(LAN) port verifies which camera you are setting up.  
See page 13 in the Installation/Troubleshooting for the setup from the  
MAC address.  
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Operating Instructions  
Automatic Setup (Local or Internet Access) or Manual Setup  
1. Click [Execute] on the Camera List window shown on page 95.  
2. Click each button to execute the program.  
Sets up Local Access.  
Sets up Internet Access.  
Starts the Manual Setup.  
Displays the Setup page (see  
page 27).  
Notes  
For the first time installation or after pressing the Factory Default Reset  
button, you must select [Automatic Setup (Local Access Only)]. To start  
the Manual Setup, execute Automatic Setup (Local Access Only) first, and  
then start the Setup Program to execute the Manual Setup.  
See the Getting Started for the local and Internet access setup.  
Manual Setup window  
Set up each parameter seeing page 31—page 32.  
When more than 20 minutes passes after turning on the camera, it cannot be  
set up. If it cannot be set up, restart the camera.  
If "Camera setup complete" is displayed, click [Close] to finish the Manual  
Setup.  
3. Close all Setup windows.  
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Operating Instructions  
3.8 Setting Your PC  
3.8.1 Setting the Proxy Server Settings on Web Browser  
If the proxy server is not used, the settings are not required. If you are using the  
proxy server, the following settings are required.  
A proxy server may prevent access to the camera depending in a corporate  
environment. In this case, your web browser must be set to use the proxy  
server to access the camera. Consult your ISP or network administrator.  
Notes  
A proxy server is used to protect your network connected to the Internet.  
If the camera is accessed via a proxy server, problems may occur. Consult  
your network administrator before installing the camera.  
If the camera is accessed via a proxy server, the refresh interval may be  
slow.  
How to Set the Proxy Server Settings  
1. Start up Internet Explorer. (The example is Internet Explorer 6.0.)  
2. Click [Tools] [Internet Options...].  
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3. Click the [Connections] tab, and click [LAN Settings].  
4. See if the Use a proxy server check box is checked or not. If checked, click  
[Advanced...].  
See if the check  
box is checked or not.  
If checked,  
click [Advanced...].  
If not checked, click [Cancel]. Proxy settings are not required.  
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5. Enter the camera IP address into the Do not use proxy server for addresses  
beginning with data field. (Example: 192.168.0.253)  
6. Click [OK].  
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3.8.2 Setting UPnP™ to Display Camera Shortcut in My  
Network Places  
To display the camera shortcut in the My Network Places folder, Windows  
TM  
component should be added. Enable UPnP (Universal Plug and Play) following  
the steps below.  
OS  
Steps  
Windows XP  
[Start] ( [Settings]) [Control Panel] [Add or Remove  
Programs] [Add/Remove Windows Components] Select  
[Networking Services] Check [Universal Plug and Play]  
[OK] [Next] Complete  
Windows Me  
[Start] [Settings] [Control Panel] [Add/Remove  
Programs] [Windows Setup] tab Select [Communication]  
[Detail] Check [Universal Plug and Play] [OK] [OK]  
[Restart] Complete  
3.8.3 Setting the Internet Temporary File Setting on Web  
Browser  
The old image may be displayed. In this case, set the web browser following the  
steps below.  
[Tools] [Internet Options] [General] tab [Settings] in the Temporary Internet  
files Check [Every visit to the page] in the Check for newer versions of stored  
pages [OK] [OK] Complete  
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3.9 ASCII Character Table  
ASCII Character Table  
(space)  
@
A
`
p
q
r
s
t
u
v
w
x
y
z
{
0
1
P
Q
!
a
b
c
d
e
f
g
h
i
j
k
l
m
n
"
B
2
3
4
5
6
7
8
9
:
;
<
=
>
?
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
#
C
D
E
F
G
H
I
J
K
L
M
N
$
%
&
'
(
)
*
+
,
|
}
~
-
.
/
O
o
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3.10 File Size and Number of Buffered Images  
The following table shows the relationship between the file size of the image and  
the maximum number of buffered images.  
Note  
The following file sizes were shown at the largest value.  
Resolution Items  
Capture  
Favor Standard Favor Mobile  
Clarity  
Motion Phone  
About  
50 KB  
About  
33 KB  
About  
-
File Size About 60 KB  
20 KB  
640 x 480  
320 x 240  
160 x 120  
Buffered  
Images  
-
About  
80  
About  
120  
About  
200  
-
About  
25 KB  
About  
16 KB  
About  
8 KB  
About  
8 KB  
File Size About 30 KB  
Buffered  
Images  
-
About  
160  
About  
250  
About  
500  
About  
500  
About  
7 KB  
About  
5 KB  
About  
3 KB  
About  
3 KB  
File Size About 10 KB  
Buffered  
Images  
-
About  
570  
About  
800  
About  
1330  
About  
1330  
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3.11 Specifications  
Network Camera  
Items  
Pan/Tilt Angle  
Number of Pixels  
Illuminance  
Specifications  
Pan: -50 ° to +50 °, Tilt: -40 ° to +10 °  
1/4-inch CMOS Sensor 320,000 pixels  
1—10,000 lx  
(Color Night View mode auto switching)  
White Balance  
Focus  
Auto/Manual/Hold  
Fixed 0.5 m (20 inches)—Infinity  
Caliber Ratio (F No.)  
Horizontal Viewing Angle  
Exposure  
F2.8  
43 °  
Auto  
Other Specifications  
Items  
Video Compression  
Video Resolution  
Specifications  
JPEG (3 Levels)  
640 x 480, 320 x 240 (default), 160 x 120  
About 250 frames (320 x 240) with time display  
*1  
Buffered Image  
*2  
Frame rate  
Max. 7.5 frames/second (640 x 480)  
Max. 15 frames/second (320 x 240 or 160 x 120)  
Supported Protocols  
TCP, UDP, IP, HTTP, FTP, SMTP, DHCP, DNS,  
DDNS, ARP, ICMP, POP3, NTP  
Message Transfer Condition  
Image Transfer Method  
Pyroelectric Infrared Sensor or Timer  
SMTP, FTP  
*1  
The maximum number of frames changes depending on the image quality and what object  
you buffer.  
Frame rate changes depending on the network environment, the PC performance, the image  
quality and what object you view.  
*2  
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Other Specifications  
Items  
Specifications  
10Base-T/100Base-TX Ethernet RJ-45 connector x 1  
Interface  
Sensor Detection Method Pyroelectric Infrared Sensor  
Sensor Range  
Horizontally About 30 °, Vertically About 85 °, Distance  
About 5 m (16.4 feet)  
(When the temperature is 20 °C [68 °F])  
Indicator Display  
Dimension (WHD)  
Power/Network Communication/Camera operation/  
Ethernet link  
About 74 mm (2.91 inches) x About 98 mm (3.86  
inches) x About 61 mm (2.40 inches)  
Weight  
170 (0.37 lb.) (Only the unit)  
Power Supply  
AC adaptor: Input 100—240 V AC, 50/60 Hz  
Output 12 V DC, 750 mA  
Consumption: About 2.5 W (3.5 W during pan/tilt scan)  
Temperature  
Humidity  
Operation: +5 °C (+41 °F) to +40 °C (+104 °F)  
Storage: +0 °C (+32 °F) to +50 °C (+122 °F)  
Operation: 20 %—80 % (No Condensation)  
Storage: 20 %—90 % (No Condensation)  
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Index  
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Operating Instructions  
A
M
ActiveX Controls 11  
Administrator/General Users/Guest Us-  
ers 44  
ASCII Character Table 102  
B
Buffered Image page 23  
Network page 29  
C
Camera Access 8  
Camera page 38  
Capture Image Button 14  
Cleaning 93  
Operating System 4  
Operation Bar 15  
Click to Center 13  
CPU 4  
P
Preset Button 17  
D
Privacy Mode page 73  
Product Information page 82  
Date and Time page 36  
Default Setting List 85  
F
R
FACTORY DEFAULT RESET Button 84  
Reset to Factory Default page 81  
G
S
General User page 46  
Save Settings page 79  
Sensor Position 17  
H
Help page 82  
Home Position 17  
Setup page 27  
Setup Program 95  
Single Camera page 10  
Specifications 104  
I
Image Display page 48  
Indicator Control page 72  
Status page 75  
Support Information page 83  
Support page 82  
System Requirements for your PC 4  
L
Load Settings page 80  
Login 45  
T
Timer Image Buffer/Transfer 53  
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Top page 9  
U
Update Firmware page 76  
UPnP page 33  
V
Viewnetcam.com Service 34  
W
Web Browser 4  
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Operating Instructions is subject to change without notice.  
Panasonic Communications Co., Ltd.  
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan  
Copyright:  
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced  
for internal use only. All other reproduction, in whole or in part, is prohibited without the written  
consent of Panasonic Communications Co., Ltd.  
2004 Panasonic Communications Co., Ltd. All Rights Reserved.  
Printed in Japan  
PSQX3329ZA KK0904JT0 (CE)  
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