Philips Electric Toothbrush FlexCare 900 User Manual

FlexCare  
ꢀ00 series  
Rechargeable  
sonic toothbrush  
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iMPORTAnT SAFEgUARDS  
READ ALL INSTRUCTIONS BEFORE USE  
Read this user manual carefully before you use the appliance and save it for  
future reference.  
DAngERS  
To reduce the risk of electrocution:  
1
Do not place or store product where it can fall or be pulled into a tub  
or sink.  
2
Do not reach for a product that has fallen into water. Unplug  
immediately.  
3
4
Do not place in or drop into water or other liquid.  
Do not use while bathing.  
WARningS  
To reduce the risk of burns, electrocution, fire or injury to persons:  
1
DO NOT plug into an outlet with a voltage other than specified on  
the bottom of the charger or sanitizer.This product is designed to  
operate within a range of 100 to 240 volts.Voltage converters DO  
NOT guarantee voltage compatibility. Never force the plug into an  
outlet; if it does not easily fit into the outlet, discontinue use.  
Never force the plug into an outlet; if it does not easily fit into the  
outlet, discontinue use.  
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3
Discontinue use if this product appears damaged in any way (brush  
head, handle, charger).This product contains no serviceable parts. Refer  
to chapter ‘Guarantee and service’ if your Sonicare no longer works  
properly or needs repair.  
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Never use the charger if it has a damaged cord or plug.  
Keep cord away from heated surfaces.  
Do not use the charger outdoors.  
Do not use the charger if dropped into water.  
Avoid using a brush head with crushed or bent bristles. Damaged  
bristles may break off while brushing. Replace the brush head  
with a new one every 3 months or sooner if signs of wear appear.  
Inappropriate cleaning may cause bristle damage. (See chapter  
‘Cleaning’)  
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This product is designed to clean your teeth, gums and tongue only.  
Use this product only for its intended use as described in this booklet.  
Discontinue use of this product and contact a physician/dentist if  
discomfort or pain is experienced.  
10 This appliance is not intended for use by persons (including children)  
with reduced physical, sensory or mental capabilities, or lack of  
experience and knowledge, unless they have been given supervision or  
instruction concerning use of the appliance by a person responsible for  
their safety.  
11 Children should be supervised to ensure that they do not play with the  
appliance.  
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12 Sonicare is a personal care device and is not intended for use on  
multiple patients in a dental office or institution.  
13 Do not use attachments other than those recommended by the  
manufacturer.  
14 If your toothpaste includes peroxide, baking soda or other bicarbonate  
(common in whitening toothpastes), thoroughly clean your brush head  
and handle with soap and water after each use. Otherwise plastic  
cracking may occur.  
15 To avoid damage to the product, do not place the brush head, handle,  
charger or charger covers in the dishwasher for cleaning.  
16 Discontinue use of the sanitizer if the UV light bulb remains on when  
the door is open. UV light can be harmful to the human eye and skin.  
Keep the sanitizer out of the reach of children at all times.  
17 The UV light bulb is hot during and immediately after the sanitizing  
cycle. Do not touch the UV light bulb when it is hot.  
18 Do not operate the UV sanitizer without the protective screen in place  
to avoid contact with hot bulb.  
19 Do not operate the UV sanitizer where aerosol (spray) products are  
being used or where oxygen is being administered.  
MEDiCAlWARningS  
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Consult your dental professional before you use this product if you  
have had oral or gum surgery in the previous 2 months.  
Contact your dental professional if excessive bleeding occurs after  
using this product or bleeding continues to occur after 1 week of use.  
Address questions concerning usage with a pacemaker or other  
implanted device to your physician or the implant device manufacturer.  
Sonicare has been tested and is compliant with safety standards for  
electromagnetic devices.  
Consult your physician prior to using the Sonicare if you have medical  
concerns.  
SAVETHESE  
INSTRUCTIONS  
Your Sonicare (Fig. 1)  
A Hygienic travel cap  
B Brush head  
Interchangeable color code ring  
D Handle with soft grip  
E Power on/off button  
F Personalized brushing button  
G Brushing modes  
H Brushing routines  
I Deluxe recharge gauge  
J Deluxe charger  
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K Charger cover with brush head holder (select models)  
L Travel charger  
M Charger base with cord wrap (select models)  
N UV sanitizer with integrated charger and cord wrap (select models)  
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Not shown: UV light bulb  
Not shown: Sanitizer drip tray  
Not shown: Protective screen for UV light bulb  
getting started  
Changing the color code ring  
Sonicare brush heads come with interchangeable color code rings to  
identify your brush head.  
To change the color code ring:  
1 Pull the color code ring from the bottom of the brush head.  
Install a new ring by slipping one edge of the new ring over the  
bottom of the brush head.Then press down on the other side to  
snap the ring in place.  
Attaching the brush head  
1 Align the brush head so the bristles face the front of the handle.  
Firmly press the brush head down on the metal shaft until it stops.  
Note:There is a small gap between the color code ring and the handle.  
Charging your Sonicare  
1 Plug the charger into a live outlet.  
Place the handle on the charger.  
,
The flashing light on the battery gauge indicates that the toothbrush  
is charging.  
Deluxe recharge gauge:  
Indicates amount of charge left in battery  
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3 green LEDs: 75-100%  
2 green LEDs: 50-74%  
1 green LED: 25-49%  
1 flashing yellow LED: less than 25%  
Note: If the battery charge of your Sonicare is low, you hear 3 beeps and 1  
LED on the recharge gauge flashes yellow for 30 seconds after the 2-minute  
brushing cycle.  
Note:To keep the battery fully charged at all times, you may keep your  
Sonicare on the charger when not in use. It takes at least 24 hours to fully  
charge the battery.  
Using your Sonicare  
Brushing instructions  
1 Wet the bristles and apply a small amount of toothpaste.  
Place the toothbrush bristles against the teeth at a slight angle  
towards the gumline.  
3 Press the power on/off button to turn on the Sonicare.  
4 Apply light pressure to maximize Sonicare’s effectiveness and let the  
Sonicare toothbrush do the brushing for you.  
Gently move the brush head slowly across the teeth in a small back  
and forth motion so the longer bristles reach between your teeth.  
Continue this motion throughout your brushing cycle.  
1
Note:To make sure you brush evenly throughout the mouth, divide your mouth  
into 4 sections using the Quadpacer feature (see chapter ‘Features’).  
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4
Begin brushing in section 1 (outside top teeth) and brush for 30  
seconds before moving to section ꢁ (inside top teeth). Continue  
brushing in section 3 (outside bottom teeth) and brush for 30  
seconds before moving to section 4 (inside bottom teeth).  
3
7 After you have completed the brushing cycle, you can  
spend additional time brushing the chewing surfaces of your teeth  
and areas where staining occurs.You may also brush your tongue,  
with the toothbrush turned on or off, as you prefer.  
Your Sonicare is safe to use on:  
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Braces (brush heads wear out sooner when used on braces)  
Dental restorations (fillings, crowns, veneers)  
Periodontal pockets  
Personalizing your brushing experience  
Sonicare automatically starts in the default Clean mode.To personalize  
your brushing:  
1 Prior to turning on the Sonicare, press the Personalized Brushing  
button to toggle between modes and routines.  
,
The green LED indicates selected mode or routine.  
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Note:When the toothbrush is turned on, you can switch between modes but  
not between routines. Routines should be selected prior to brushing.  
Brushing modes  
Clean mode  
Standard mode for superior teeth cleaning.  
Sensitive mode  
Gentle, yet thorough cleaning for sensitive gums and teeth.  
Massage mode  
Gentle gum stimulation.  
Brushing routines  
go Care routine  
1-minute brushing cycle in the Clean mode, for a quick clean.You hear the  
Quadpacer signal at 15-second intervals.  
Max Care routine  
3-minute brushing cycle that combines the Clean and Massage modes in  
one routine for a thorough mouth clean.There are 30 seconds of Clean  
mode and 15 seconds of Massage mode for each of the 4 sections of your  
mouth.You will hear the Quadpacer signal at 45 second intervals.  
Note: When Sonicare is used in clinical studies, the default 2-  
minute Clean mode must be selected.The handle should be  
fully charged. Deactivate the Easy-start feature and for areas  
where excess staining occurs, an additional 30 seconds of  
brushing time can be spent to assist with stain removal.  
Features  
Easy-start  
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This Sonicare model comes with the Easy-start feature activated.  
The Easy-start feature gently increases power over the first 14  
brushings to ease into the Sonicare experience.  
Note: Each of the first 14 brushings must be at least 1 minute in length to  
properly move through the Easy-start ramp-up cycle.  
Deactivating or activating the Easy-start feature  
1 Attach your brush head to the handle.  
Place the handle in the plugged-in charger.  
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To deactivate Easy-start:  
Press and hold the power button for 5 seconds.You hear 1 beep to  
indicate that the Easy-start feature has been deactivated.  
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To activate Easy-start:  
Press and hold the power button for 5 seconds.You hear 2 beeps to  
indicate that the Easy-start feature has been activated.  
Note: Using the Easy-start feature beyond the initial ramp-up period is not  
recommended and reduces Sonicare’s effectiveness in removing plaque.  
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Smartimer  
The Smartimer indicates that your brushing cycle is complete by  
automatically turning off the toothbrush at the end of the brushing cycle.  
Dental professionals recommend brushing no less than 2 minutes twice a  
day.xQuadpacer  
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The Quadpacer is an interval timer that has a short beep and pause to  
remind you to brush the 4 sections of your mouth. Depending on the  
brushing mode or brushing routine you have selected, the Quadpacer  
beeps at different intervals during the brushing cycle. See the “Brushing  
instructions” and “Personalizing your brushing experience” sections.  
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2
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The Quadpacer feature on this model has been activated.To deactivate or  
reactivate the Quadpacer feature:  
3
1 Place the handle with a brush head attached in the plugged-in  
charger.  
To deactivate Quadpacer: Press and hold the Personalized brushing  
button for ꢂ seconds.You hear 1 beep to indicate the Quadpacer has  
been deactivated.  
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To reactivate Quadpacer: Press and hold the Personalized brushing  
button for ꢂ seconds until you hear ꢁ beeps.This indicates that the  
Quadpacer feature is active again.  
Note:The Quadpacer feature cannot be deactivated on the pre-programmed  
Go Care and Max Care brushing routines.  
Cord wrap on deluxe charger (select models)  
If your model includes the deluxe charger cover and base, the travel  
charger is pre-installed inside the cover. If you want to shorten the power  
cord, you can store excess cord in the cord wrap feature built into the  
charger base.  
1 To separate the charger cover from the charger base, press the two  
gray snap bars on the charger base and pull the white charger cover  
upwards.  
Wrap excess power cord around the gray charger base as shown in  
the picture. Be sure to wrap the cord on the inside of the two snap  
levers.  
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3 When you have stored the excess cord, guide the power cord  
through the small groove in the rear of the gray charger base.  
4 Reattach the charger cover by pressing it down over the charger  
base until it snaps into place.  
Tip: For extra convenience during travel, you can remove the travel charger  
and use it without the charger cover and charger base. Cord wrap  
on sanitizer with integrated charger (select models)  
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If your model includes the sanitizer, you can store excess cord using the  
cord wrap feature built into the bottom of the sanitizer.  
Sanitizing (select models)  
With the UV sanitizer you can clean your brush head after every use.  
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Discontinue use of the sanitizer if the UV light bulb remains on when the  
door is open or if the Philips logo is broken or missing from the sanitizer.  
UV light can be harmful to the human eye and skin.This device should be  
kept out of reach of children at all times.  
Unplug the sanitizer and call Customer Service if the sanitizer gives off  
smoke or a burning smell while it is operating.  
1 After brushing, rinse the brush head and shake off excess water.  
Do not place the travel cap on the brush head during sanitization.  
To open the sanitizer door, press the door release button.  
3
Place the brush head on one of the ꢁ pegs in the sanitizer.  
Make sure the bristles of the brush head directly face the light bulb.  
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Note: Only clean Sonicare ProResults brush heads in the sanitizer.  
4 Make sure the sanitizer is plugged into a live outlet of appropriate  
voltage.  
Close the door and press the green power on/off button once to  
select the UV clean cycle.  
Note:You can only turn on the sanitizer if the door is properly closed.  
Note:The sanitizer stops if you open the door during the sanitizing cycle.  
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Note:The sanitizer cycle runs for 10 minutes and then automatically shuts off.  
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The sanitizer is in operation when the blue light glows through the  
Philips logo and the UV clean LED flashes slowly.  
When the sanitizing cycle is complete, the UV clean LED light turns  
solid green and the sanitizer automatically shuts off.  
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Cleaning  
Do not clean the brush head, travel charger, charger cover and the UV  
sanitizer in the dishwasher.  
Toothbrush handle  
1 Remove the brush head and rinse the metal shaft area with warm  
water.  
Do not push on the rubber seal on the metal shaft with sharp objects, as  
this may cause damage.  
Use a damp cloth to wipe the entire surface of the handle.  
Brush head  
1 Rinse the brush head and bristles after each use.  
Remove the brush head from the handle and rinse the brush head  
connection at least once a week with warm water.  
Charger  
1 Unplug the charger.  
Use a damp cloth to wipe the surface of the charger.  
Sanitizer (select models)  
Do not clean the sanitizer when the UV light bulb is hot.  
For optimal effectiveness, it is recommended to clean your sanitizer weekly.  
1 Unplug the sanitizer.  
Slightly lift the drip tray and pull it out. Rinse the drip tray and wipe it  
clean with a damp cloth.  
3 Clean all reflector surfaces with a damp cloth.  
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4 Remove the protective screen in front of the UV light bulb.  
To remove the screen, gently lift it up (1) and pull it out (2).  
Remove the UV light bulb.  
To remove the light bulb, grasp it and pull it out of the metal clasp.  
Clean the protective screen and the UV light bulb with a damp cloth.  
7 Reinsert the UV light bulb.  
To reinsert the light bulb, align the bottom of the light bulb with the metal  
clasp and push the bulb into the clasp.  
Reinsert the protective screen.  
To reinsert the screen, align the pegs on the screen with the slots on the  
reflective surface near the UV light bulb.Then insert the pegs into the slots  
and slide down the screen to secure it in the sanitizer.  
Storage  
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If you are not going to use the product for an extended period of  
time, unplug it from the electrical outlet, clean it and store it in a cool  
and dry place away from direct sunlight.You can use the cord wrap to  
store the power cord in an organized manner.  
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You can store brush heads on the pegs at the back of the charger.  
Replacement  
Brush head  
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Replace Sonicare brush heads every 3 months to achieve optimal  
results.  
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Use only Sonicare ProResults replacement brush heads.  
UV light bulb  
Replacement UV bulbs are available through your Sonicare Customer  
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Service Center in North America by calling 1-800-682-7664. Outside  
North America, contact your local Philips Customer Care Center.  
Disposal  
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The rechargeable battery inside your Sonicare cannot be replaced, but  
is easy to remove for recycling.At the end of product life and prior to  
disposal, please remove the rechargeable battery from the handle by  
following the instructions below.  
Do not throw away the appliance or the UV light bulb (bulb contains  
mercury) with the normal household waste at the end of its life, but  
hand it in at an official collection point for recycling. By doing this, you  
help to preserve the environment.  
If you have any recycling questions, contact your local waste  
management office.  
Removing the rechargeable battery  
Please note that this process is not reversible.  
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To remove the rechargeable battery, you need a flat-head (standard)  
screwdriver. Observe basic safety precautions when you follow the  
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procedure outlined below. Be sure to protect your eyes, hands, fingers,  
and the surface on which you work.  
1 To deplete the rechargeable battery of any charge, remove the  
handle from the charger, turn on the Sonicare and let it run until  
it stops. Repeat this step until you can no longer switch on the  
Sonicare.  
Insert a screwdriver into the slot located at the bottom of the  
handle and turn counterclockwise to release the bottom cap.  
3 Hold the handle upside down and push down on the shaft to release  
the internal components of the handle.  
4 Insert the screwdriver under the circuit board, next to the battery  
connections, and twist to break the connections. Remove the circuit  
board and pry the battery from the plastic carrier.  
The rechargeable battery can now be recycled and the rest of the product  
discarded appropriately.  
guarantee and service  
If you have any questions after reading this manual, feel free to contact our  
Customer Service Center or visit our website.  
Customer Service Center 1-800-682-7664 (North America), outside  
North America contact your local Philips Customer Care Center.  
com (outside North America)  
See separate Philips worldwide guarantee leaflet for standard guarantee.  
WARRAnTY EXClUSiOnS  
What is not covered under warranty:  
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Brush heads  
Damage caused by misuse, abuse, neglect, alterations or unauthorized  
repair.  
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Normal wear and tear, including chips, scratches, abrasions,  
discoloration or fading.  
UV light bulb  
iMPliEDWARRAnTiES  
ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES  
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE, SHALL BE LIMITEDTOTHE DURATION OFTHE  
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EXPRESS WARRANTIES SET FORTH INTHE PHILIPS WORLDWIDE  
GUARANTEE LEAFLET. SOME STATES DO NOT ALLOW LIMITATION  
ON HOW LONG AN IMPLIED WARRANTY LASTS, SOTHE ABOVE  
LIMITATION MAY NOT APPLYTOYOU.  
liMiTATiOn OF REMEDiES  
IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED OR  
SUBSIDIARY COMPANIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL  
OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF  
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,TORT, OR ANY  
OTHER LEGALTHEORY. SUCH DAMAGES INCLUDE,WITHOUT  
LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS  
OF USE;THE CLAIMS OFTHIRD PARTIES INCLUDING,WITHOUT  
LIMITATION, DENTISTS AND DENTAL HYGIENISTS;AND COST OF  
ANY SUBSTITUTE EQUIPMENT OR SERVICES. SOME STATES DO  
NOT ALLOWTHE EXCLUSION OR LIMITATION OF INCIDENTAL OR  
EXCLUSION MAY NOT APPLYTOYOU.  
Frequently asked questions  
This chapter lists the questions most frequently asked about the appliance.  
If you cannot find the answer to your question, contact the Customer Care  
Center in your country.  
Question  
Answer  
Why doesn’t the Sonicare  
toothbrush work?  
You may need to recharge the Sonicare. Charge the Sonicare for  
at least 24 hours.  
Make sure that your Sonicare charger is plugged into a live  
electrical outlet and not into an outlet controlled by a light switch.  
You may need to reattach or replace the brush head.  
Why do I feel a tickling sensation  
when I use Sonicare?  
You may experience a slight tickling/tingling sensation when you  
use Sonicare for the first time.As you become accustomed to  
brushing with Sonicare, this sensation diminishes.  
The brush head chatters against  
my teeth.What can I do about  
this?  
To avoid this, keep the brush head properly oriented, with the  
bristles placed on the gumline at a slight angle.  
Why does the toothbrush seem  
less powerful?  
You may need to charge the Sonicare.  
The Easy-start feature may be on. Deactivate the Easy-start feature  
(See chapter ‘Features’).  
You may need to replace your brush head.  
Why doesn’t the personalised  
brushing button work during  
brushing?  
You may have selected a brushing routine. If this is the case, the  
Personalized brushing button is not active (See chapter ‘Using your  
Sonicare’).  
Why doesn’t the UV sanitizer  
light go on?  
You may need to plug the sanitizer into a live outlet.  
You may need to shut the door of the sanitizer.  
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Question  
Answer  
You may need to replace the UV light bulb (see chapter  
‘Replacement’).  
Why does the toothbrush seem to You may be in the Max Care brushing routine. If this is the case,  
lose power during brushing?  
the routine alternates between the Clean and Massage modes  
throughout the 3-minute brushing cycle.The Clean and Massage  
modes have a different sound and brush movement.  
Do I need a special charger if I  
travel with my Sonicare?  
Travel tip: the Sonicare charger and the UV sanitizer can be used  
with common worldwide voltages between 100-240V AC, at  
either 50 or 60Hz.A simple plug adapter is all that is required.  
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For support call 1-ꢄ00-ꢃꢄꢁ-7ꢃꢃ4  
© ꢁ007 Philips Oral Healthcare, Inc. All rights reserved.  
PHILIPS and the Philips shield are registered trademarks  
of Koninklijke Philips Electronics N.V. Smartimer, Easy-start, Quadpacer,  
Sonicare and the Sonicare logo are trademarks of Philips Oral Healthcare,  
Inc. and/or Koninklijke Philips Electronics N.V.  
Printed in the U.S.A.  
Printed on 100% recycled paper  
Protected by U.S. and international patents.  
Other patents pending.  
4ꢁ3ꢂ.0ꢁ0.ꢁꢁ7ꢂ.4  
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