I N S T A L L A T I O N
SX8205R Unmanaged
Ethernet Switch
®
Five 10BASE-T/100BASE-TX Ports
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Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the points where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold
with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
14. Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids,
such as vases shall be placed on the apparatus.
15. WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
16. Installation should be done only by qualified personnel and conform to all local codes.
17. Use only installation methods and materials capable of supporting four times the maximum
specified load.
18. A CCC-approved power cord must be used to power this equipment when used in China.
19. CAUTION: These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than that contained in
the operating instructions unless you are qualified to do so.
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The product and/or manual may bear the following marks:
This symbol indicates that dangerous voltage
constituting a risk of electric shock is present
within this unit.
CAUTION:
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that there are important
operating and maintenance instructions in the
literature accompanying this unit.
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Regulatory Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
RADIO AND TELEVISION INTERFERENCE
This equipment has been tested and found to comply with the limits of a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Changes and Modifications not expressly approved by the manufacturer or registrant of this
equipment can void your authority to operate this equipment under Federal Communications
Commission’s rules.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
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Product Overview
DESCRIPTION
The SX8205R unmanaged Ethernet switch provides five 10BASE-T/100BASE-TX ports for the transport of
bidirectional Ethernet data. Operating as a single switch in a network, the SX8205R module connects to up
to five 10BASE-T/100BASE-TX Ethernet devices. If a larger switched network is needed, multiple SX8205R
switches can be connected by allowing a port on each switch to be used as an uplink port. Refer to Figure 1
for illustrations of single-switch and multiple-switch applications.
FIVE 10/100 Mbps
CONNECTIONS
SX8205R
SINGLE-SWITCH APPLICATION
SX8205R
SX8205R
10/100 Mbps
UPLINK
FOUR 10/100 Mbps
CONNECTIONS
FOUR 10/100 Mbps
CONNECTIONS
SAMPLE OF MULTIPLE-SWITCH APPLICATION
Figure 1. SX8205R Single-Switch and Multiple-Switch Applications
Features of the SX8205R Ethernet switch include the following:
•
•
Uplink port capability for easy network expansion
User-selectable networking functions on a per-port basis:
–
Autonegotiation between 10 Mbps and 100 Mbps data rates and between full-duplex
and half-duplex modes
–
–
–
10 Mbps or 100 Mbps Selectable
Full-duplex or half-duplex mode selectable
Enabling/disabling of flow control
•
Auto MDI/MDI-X (Medium Dependent Interface/Medium Dependent Interface Crossover)
operation
6
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•
•
Compliant with IEEE 802.3, 802.3u, and 802.3x standards
10BASE-T/100BASE-TX compatibility with all Pelco® and third-party 10BASE-T/100BASE-TX
Ethernet devices
•
•
Environmentally hardened
Designed to meet NEMA TS 2 and Caltrans traffic signal control equipment standards for
ambient operating temperature, mechanical shock and vibration, humidity with condensation,
high-line/low-line voltage conditions, and transient voltage protection
NOTE: Conformal coating is required for operation in environments with relative humidity
above 95 percent (condensing).
•
•
•
•
No performance adjustments required
12 VDC or 24 VAC power supply
Stand-alone and rack-mountable modular design
LED indicators for monitoring of 10BASE-T/100BASE-TX port status and operating power
MODELS
SX8205R*
Unmanaged Ethernet switch, five 10BASE-T/100BASE-TX ports
*The conformal coated version of SX8205R is CX8205R.
OPTIONAL ACCESSORIES
The following optional accessories are available:
WM5001-3U
Wall mount base kit for single-width module
WM5001-3UEXP Wall mount expansion kit for single-width module
RK5000-3U
19-inch rack mount chassis for 14 slots (no power), 3 RUs
19-inch rack mount chassis for 12 slots with power, 3 RUs
External rack power supply, 1 RU, dual 120 W power outputs
Blank filler panel, single width
RK5000PS-3U
EPS5000-120
RK5001B-3U
RK5002B-3U
RK5001-1UEXP
Blank filler panel, double width
Adapter kit that allows a 3 RU single-width module to be used in RK5000PS-5U
rack mount chassis
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FRONT PANEL
Figure 2 illustrates the front panel of the SX8205R module.
Figure 2. Front Panel of SX8205R Module
Reset Button: Restarts the unit
ì
î
Power LED: Pelco badge
8
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REAR PANEL
Figure 3 illustrates the rear panel of the SX8205R module.
Figure 3. Rear Panel of SX8205R Module
Rack Power/Alarm Connector: 4-pin connector for power/alarm connection of rack-
ì
î
mounted module
Stand-Alone Power Connector: 2-pin connector for power connection of stand-alone
module; removable mating connector with screw terminals (not shown)
ï
ñ
ó
10BASE-T/100BASE-TX Ports 1-5: RJ-45 connectors
RJ-45 10BASE-T/100BASE-TX Port Status LED, Left: Link/activity status indicator
RJ-45 10BASE-T/100BASE-TX Port Status LED, Right: Duplex mode/collision indicator
For additional information about rear-panel connections, refer to Installation on page 10. For detailed
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Installation
PACKAGE CONTENTS
The following items are supplied:
1
1
SX8205R module
Regulated switching power supply with four plug adapters (North American, Australian, U.K.,
and European configurations); 100-240 VAC, 50-60 Hz input, 12 VDC output
1
1
Wall clip with two 4-40 x 0.250-inch Phillips pan head screws with lock washers (for attachment
of single module to wall)
SX8205R Unmanaged Ethernet Switch Installation manual (this manual)
SETTING 10BASE-T/100BASE-TX PORT MODES OF OPERATION
NOTE: As a matter of convenience, it is recommended that you verify the modes of operation for
each 10BASE-T/100-BASE-TX port and then change the mode settings—if necessary—before
mounting the SX8205R module into a rack or onto a wall.
The SX8205R module provides various configuration options that allow you to select the desired
modes of operation for each 10BASE-T/100BASE-TX port (ports 1-5). You can select the desired
modes of operation by means of a TX Mode switch that is provided on the bottom of the module for
each port (refer to Figure 4).
TX MODE SWITCHES - PORTS 1-5
TX Mode
Figure 4. TX Mode Switches for 10BASE-T/100BASE-TX Ports 1-5
10
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Using the TX Mode switch for a particular port, you can do the following:
• Enable autonegotiation or select (force) a specific data rate and duplex mode:
–
Enabling autonegotiation allows the SX8205R module to automatically negotiate with
the device to which the port is connected for data rate and duplex modes of operation:
10 Mbps or 100 Mbps data rate and half-duplex or full-duplex mode. The highest
common denominator of operational modes is automatically selected.
Autonegotiation is enabled by default.
–
If autonegotiation is not desired, you can select a specific data rate and duplex mode:
•
•
Data rate configuration allows you to select 10 Mbps or 100 Mbps.
Duplex mode configuration allows you to select half-duplex mode or full-duplex
mode.
•
Enable or disable flow control. Flow control controls data transmission at the sending device
to avoid overfilling buffers and losing data at the receiving device. When the buffers on the
receiving device are full, a message is sent to the sending device to suspend the transmission
until the data in the buffers has been processed.
NOTE: For time-sensitive data applications (for example, video and audio applications), it is
recommended that flow control be disabled.
Flow control is disabled by default.
With the SX8205R module powered off, set each TX Mode switch to the desired modes of operation.
Refer to Table A for TX Mode switch settings and corresponding 10BASE-T/100BASE-TX port modes
of operation. Note that each 10BASE-T/100BASE-TX port operates independently of one another;
therefore, each port can be set to different modes of operation as appropriate.
Table A. TX Mode Switch Settings
TX Mode
Switch Position
10BASE-T/100BASE-TX Modes of Operation
0
Auto Neg/Dis FC: Enables autonegotiation between 10 Mbps and
100 Mbps and between half-duplex and full-duplex modes, disables
flow control (default setting)
1
2
3
4
5
100 FD/Dis FC: Selects 100 Mbps full-duplex, disables flow control
100 HD/DIS FC: Selects 100 Mbps half-duplex, disables flow control
10 FD/Dis FC: Selects 10 Mbps full-duplex, disables flow control
10 HD/Dis FC: Selects 10 Mbps half-duplex, disables flow control
Auto Neg/En FC: Enables autonegotiation between 10 and 100 Mbps
and between half-duplex and full-duplex modes, enables flow control
6
7
8
9
100 FD/En FC: Selects 100 Mbps full-duplex, enables flow control
100 HD/En FC: Selects 100 Mbps half-duplex, enables flow control
10 FD/En FC: Selects 10 Mbps full-duplex, enables flow control
10 HD/En FC: Selects 10 Mbps half-duplex, enables flow control
NOTE: Switch positions 0-4 disable flow control. Positions 5-9 enable flow control.
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NOTE: TX Mode configuration must be set when the module is powered off. If you wish to change
a TX Mode switch setting after the module has been powered on, power off the module, change the
TX Mode switch setting, and then power on the module again.
MOUNTING
The SX8205R module can be mounted into a rack or can be used as a stand-alone module. As a stand-
alone module, the unit can be placed on a desktop or can be mounted to a wall.
NOTE: As a matter of convenience, it is recommended that you set the modes of operation for each
10BASE-T/100-BASE-TX port—if required—before mounting the SX8205R module into a rack or onto
a wall. For information about setting the port modes of operation, refer to Setting 10BASE-T/
MOUNTING THE SX8205R MODULE INTO A RACK
The SX8205R module can be installed into an RK5000 Series rack mount chassis, which can be
mounted into an industry-standard 19-inch (48.26 cm) equipment rack. The RK5000 Series rack mount
chassis includes the following models:
•
RK5000PS-3U and RK5000-3U: Designed to accommodate fiber optic modules as follows:
–
The RK5000PS-3U rack mount chassis provides 12 single-width module slots and a
power supply.
–
The RK5000-3U rack mount chassis provides 14 single-width module slots (a power
supply is not included). Power to the modules can be supplied using the optional
external power supply (EPS5000-120).
For additional information, refer to the RK5000PS-3U/RK5000-3U Fiber Rack Mount Chassis
Installation manual.
•
RK5000PS-5U: Designed to accommodate Endura™ modules but can also accommodate fiber
optic modules and the SX8205R module with the use of the appropriate adapter kit. The
RK5001-1UEXP adapter kit is required for installation of the SX8205R module into the
RK5000PS-5U chassis.
MOUNTING THE SX8205R MODULE TO A WALL
The SX8205R module can be mounted to a wall in the following ways:
•
Using the supplied wall clip for attachment of a single module to a wall. For installation
•
Using the optional WM5001 wall mount kits, which are designed for mounting of single-width
fiber optic modules. The WM5001-3U base kit allows mounting of a single module to a wall.
The WM5001-3UEXP expansion kit allows mounting of an additional module. It is
recommended that a maximum of three expansion kits be used with the base kit, allowing a
maximum of four single-width modules to be mounted to a wall.
NOTE: The WM5001 wall mount kits can be used with the WM5002 wall mount kits, which are
designed for mounting of double-width fiber optic modules. If mounting a mix of single-width
and double-width modules is desired, it is recommended that a maximum of two single-width
modules and one double-width module be mounted in combination with one another.
For mounting instructions using the wall mount kits, refer to the WM5000 Series Wall Mount
Kit Installation manual.
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Mounting the SX8205R Module Using the Wall Clip
NOTE: Before mounting the SX8205R module to a wall, ensure that there is adequate space at both
ends for viewing the front-panel Power LED and for making the various rear-panel cable connections.
following:
1. Using the two vertical or horizontal wall-mounting holes, attach the wall clip to a wall using
two screws (not provided).
2. Slide the module into the clip until the two holes on the bottom of the module align with the
two holes on the lower flange of the clip.
3. Attach the module to the clip using the two Phillips pan head screws provided for the clip.
UPPER
FLANGE
VERTICAL
MOUNTING HOLE (2)
HORIZONTAL
MOUNTING HOLE (2)
LOWER
FLANGE
SCREW, PHILLIPS
PAN HEAD WITH
LOCK WASHER (2)
WALL CLIP
Figure 5. Mounting the SX8205R Module Using the Wall Clip
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CONNECTIONS
POWER/ALARM CONNECTION
FOR RACK-MOUNTED MODULE
POWER CONNECTION
FOR STAND-ALONE MODULE
10/100 NETWORK CABLE
10/100 NETWORK CABLE
10/100 NETWORK CABLE
10/100 NETWORK CABLE
10/100 NETWORK CABLE
Figure 6. SX8205R Module Connections
•
Power connection
NOTES:
–
–
A 12 VDC or 24 VAC power supply can be used to power the module when used as a
stand-alone unit. A 12 VDC power supply is provided. If a 24 VAC power supply is used,
the power supply must be a Listed Direct Plug-In Power Unit marked as Class 2 and
rated as 24 VAC, 0.50 A (minimum output).
In extreme temperature conditions, it is recommended that an industrial-rated outdoor
power supply such as the Pelco WCS1-4 power supply be used.
•
10BASE-T/100BASE-TX connections
NOTES:
–
Use Cat5e or a higher category of cable to connect to a 10BASE-T/100BASE-TX port.
Cable length must not exceed 328 feet (100 meters).
–
The 10BASE-T/100BASE-TX ports are auto MDI/MDI-X ports; therefore, either a
straight-through or crossover cable can be used. The ports automatically detect the
pinout information.
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Troubleshooting
LED indicators on the front and rear panels of the SX8205R module allow you to monitor operational
status:
•
•
troubleshooting guidelines.
associated troubleshooting guidelines.
Table B. Troubleshooting with Front-Panel Indicator
Indicator Color
Meaning
Possible Cause
Corrective Action
Power LED (Pelco badge)
Blue
Power is being
applied to the
module.
–
No action required.
Not lit
Power is not being
applied to the
module.
Power connection is faulty. Check power connection.
If module is rack mounted,
reseat module or power
supply as necessary.
Power supply has failed.
Replace power supply.
Loss of power occurs due to Check circuit breakers, fuses,
tripped circuit breakers, or electrical service as
blown fuses, or faulty elec- necessary.
trical service.
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Table C. Troubleshooting with Rear-Panel Indicators
Meaning Possible Cause Corrective Action
RJ-45 10BASE-T/100BASE-TX Port Status LED - Left (Link/Activity)
Indicator Color
Amber
A 10BASE-T link is
established.
—
—
—
—
If 10BASE-T operation is
desired, no action is required.
If 10BASE-T operation is not
desired, refer to Setting
10BASE-T/100BASE-TX Port
page 10 for information.
Flashing amber
Data activity is
If 10BASE-T operation is
desired, no action is required.
If 10BASE-T operation is not
desired, refer to Setting
10BASE-T/100BASE-TX Port
occurring on the
10BASE-T link; data
is being transmitted
or received.
page 10 for information.
Green
A 100BASE-TX link
is established.
If 100BASE-TX operation is
desired, no action is required.
If 100BASE-TX operation is not
desired, refer to Setting
10BASE-T/100BASE-TX Port
page 10 for information.
Flashing green
Data activity is
If 100BASE-TX operation is
desired, no action is required.
If 100BASE-TX operation is not
desired, refer to Setting
10BASE-T/100BASE-TX Port
occurring on the
100BASE-TX link;
data is being trans-
mitted or received.
page 10 for information.
(Continued on next page)
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Table C. Troubleshooting with Rear-Panel Indicators (Continued)
Meaning Possible Cause Corrective Action
RJ-45 10BASE-T/100BASE-TX Port Status LED - Left (Link/Activity) (Continued)
Indicator Color
Not lit
A 10BASE-T or
100BASE-TX link
cannot be
A problem may exist with
the cable:
Do any of the following as
applicable:
•
Cable is not connected
to the module or to the
10BASE-T/100BASE-TX
compatible device.
•
•
Connect the cable.
established.
Replace the cable. Use
Cat5e or higher cable.
•
Ensure that cable is proper
length. Cable length must
not exceed
•
•
Cable is defective.
Cable is not the proper
cable type.
328 feet (100 meters).
•
Cable is not the proper
length.
Device connected to the
Power on the device connected
module is not powered on. to the module.
Duplex mode setting (half- Set the duplex mode setting on
duplex or full-duplex) does modules to match one another
not match the duplex mode (autonegotiation or forced half-
setting of the remote
module.
duplex or full-duplex). Refer to
Setting 10BASE-T/
information.
Port on module is defective. Replace the module.
(Continued on next page)
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Table C. Troubleshooting with Rear-Panel Indicators (Continued)
Meaning Possible Cause Corrective Action
RJ-45 10BASE-T/100BASE-TX Port Status LED - Right (Duplex/Collision)
Indicator Color
Amber
Port is set to
10BASE-T full-
duplex mode.
—
If 10BASE-T full-duplex
operation is desired, no action
is required. If 10BASE-T full-
duplex operation is not
desired, refer to Setting
10BASE-T/100BASE-TX Port
page 10 for information.
Flashing amber
Port is set to
Normal or excessive colli-
If a normal collision occurs, no
10BASE-T half-
duplex mode and
network collision
has occurred.*
sions occur on a half-duplex action is required.
link.* If a problem with the network
exists due to excessive colli-
sions, do any of the following
as appropriate:
•
If half-duplex mode is not
required, set the TX Mode
switch to full-duplex mode
by means of autonegotia-
tion or by forcing the mode
(refer to Setting 10BASE-T/
information).
•
If half-duplex mode is
required, do any of the
following as applicable:
–
Replace network cable
if it is defective or if it is
not the proper cable
type. Use Cat5e or
higher cable.
–
–
–
Ensure that cable is
proper length. Cable
length must not exceed
328 feet (100 meters).
Replace the network
interface card (NIC) if it
is defective or if it is
incompatible.
Segment the network.
(Continued on next page)
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Table C. Troubleshooting with Rear-Panel Indicators (Continued)
Meaning Possible Cause Corrective Action
RJ-45 10BASE-T/100BASE-TX Port Status LED - Right (Duplex/Collision) (Continued)
Indicator Color
Green
Port is set to
100BASE-TX full-
duplex mode.
—
If 100BASE-TX full-duplex
operation is desired, no action
is required. If 100BASE-TX full-
duplex operation is not
desired, refer to Setting
10BASE-T/100BASE-TX Port
page 10 for information.
Flashing green
Port is set to
Normal or excessive colli-
If a normal collision occurs, no
100BASE-TX half-
duplex mode and
network collision
has occurred.*
sions occur on a half-duplex action is required.
link.* If a problem with the network
exists due to excessive
collisions, do any of the
following as appropriate:
•
If half-duplex mode is not
required, set the TX Mode
switch to full-duplex mode
by means of autonegotia-
tion or by forcing the mode
(refer to Setting 10BASE-T/
information).
•
If half-duplex mode is
required, do any of the
following as applicable:
–
Replace cable if it is
defective or if it is not
the proper cable type.
Use Cat5e or higher
cable.
–
–
–
Ensure that cable is the
proper length. Cable
length must not exceed
328 feet (100 meters).
Replace the network
interface card (NIC) if it
is defective or if it is
incompatible.
Segment the network.
(Continued on next page)
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Table C. Troubleshooting with Rear-Panel Indicators (Continued)
Meaning Possible Cause Corrective Action
RJ-45 10BASE-T/100BASE-TX Port Status LED - Right (Duplex/Collision) (Continued)
Indicator Color
Not lit
Port is set to
—
If 10BASE-T half-duplex
operation is desired, no action
is required. If 10BASE-T half-
duplex operation is not
desired, refer to Setting
10BASE-T/100BASE-TX Port
10BASE-T half-
duplex mode and no
collisions are
detected.*
page 10 for information.
*A collision is a normal event on a half-duplex Ethernet link. A collision occurs when two or more devices,
referred to as stations, attempt to transmit at the same time on a shared physical medium.
Ethernet uses the CSMA/CD (Carrier Sense Multiple Access/Collision Detect) media access method by
which two or more stations share a common transmission medium. Using CSMA/CD, a station monitors
the medium and transmits a message in bit-serial form when it senses that no other station is
transmitting. If, after initiating a transmission, the message collides with that of another station, each
transmitting station then intentionally transmits for an additional predefined period to ensure
propagation of the collision throughout the system. To avoid another collision, each station waits a
random amount of time (backoff) before attempting to transmit again.
Excessive collisions occur when retransmission of a frame fails after 16 consecutive times and the frame
is dropped. Excessive collisions may indicate that the network is becoming congested.
20
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Specifications
PERFORMANCE
Switch Type
Unmanaged Layer 2
Switch Method
Switch Fabric
Data Rate
Store and forward
Non-head-of-line blocking
10/100 Mbps
Compliance
Interface
IEEE 802.3, 802.3u, 802.3x
Auto MDI/MDI-X
Operating Mode
Address Table Size
Quality of Service
Full-duplex or half-duplex
1,024 MAC address entries with automatic learning and aging
IEEE 802.1p priority, tag-based, 4 queues per port,
weighted fair queuing scheduling
Maximum Frame Size
Untagged Ethernet frames up to 1,518 bytes
Tagged Ethernet frames up to 1,522 bytes
GENERAL
Operating Temperature
Input Power Requirements
LED Indicators
-40° to 167°F (-40° to 75°C)
12 VDC or 24 VAC, 0.50 A
Power
10BASE-T/100BASE-TX port status (2 LEDs per port:
link/activity and speed, duplex/collision and speed)
8.75" D x 1.08" W x 4.81" H
Dimensions
Unit Weight
(22.23 x 2.74 x 12.22 cm)
1.6 lb (0.73 kg)
MECHANICAL
Connectors
Rack Power/Alarm
Stand-Alone Power
Electrical
1, 4-pin connector
1, 2-pin connector, screw terminal
5, RJ-45, 10BASE-T/100BASE-TX
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Appendix. RJ-45 Connector Pinouts
Figure 7 illustrates RJ-45 MDI/MDI-X connector pinouts.
MDI (NORMAL MODE)
MDI-X (CROSSED MODE)
8
8
7
6
5
4
3
2
1
7
6
5
4
3
2
1
TX-
RX-
TX+
RX-
RX+
RX+
TX-
TX+
Figure 7. RJ-45 MDI/MDI-X Connector Pinouts
Table D summarizes RJ-45 MDI/MDI-X connector pinouts.
Table D. RJ-45 MDI/MDI-X Connector Pinouts
MDI
MDI-X
Pin Number (Normal Mode) (Crossed Mode)
1
2
3
4
5
6
7
8
RX+
TX+
RX-
TX-
TX+
RX+
Not used
Not used
TX-
Not used
Not used
RX-
Not used
Not used
Not used
Not used
The materials used in the manufacture of this document and its components are compliant to the
requirements of Directive 2002/95/EC.
This equipment contains electrical or electronic components that must be recycled properly to
comply with Directive 2002/96/EC of the European Union regarding the disposal of waste
electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling
this equipment.
22
C2626M (2/07)
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PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of
shipment.
Exceptions to this warranty are as noted below:
•
•
•
•
Five years on fiber optic products and TW3000 Series unshielded twisted pair transmission products.
Three years on Spectra® IV products.
Three years on Genex® Series products (multiplexers, server, and keyboard).
Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-
2X camera models, which have a five-year warranty.
•
•
•
•
•
•
Three years on PMCL200/300/400 Series LCD monitors.
Two years on standard motorized or fixed focal length lenses.
Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.
Two years on Spectra III™, Esprit®, ExSite™, and PS20 scanners, including when used in continuous motion applications.
Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).
Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of
90 days. The air filter is not covered under warranty.
Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura™ Series distributed network-based video
products.
•
•
•
One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.
Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight
prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this
warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s
liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products
shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential
damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state
to state.
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and
provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written
explanation with the product when returned.
Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization
number (CA number if returned for credit, and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate
address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the
following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco
Pelco c/o Expeditors
3500 Pelco Way
Clovis, CA 93612-5699 USA
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
REVISION HISTORY
Manual #
Date Comments
C2626M-BETA 10/06 Beta version.
C2626M 2/07 Official release.
Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco.
Endura, ExSite, and Spectra III are trademarks of Pelco.
DLP is a registered trademark of Texas Instruments, Inc.
©Copyright 2007, Pelco.
All rights reserved.
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®
Worldwide Headquarters
3500 Pelco Way
Clovis, California 93612 USA
USA & Canada
Tel: 800/289-9100
Fax: 800/289-9150
International
Tel: 1-559/292-1981
Fax: 1-559/348-1120
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