Pelco Security Camera C2403M C User Manual

ADDENDUM  
Addendum No. C3409M  
Date December 22, 2005  
Manuals Affected C2462M-B, C2403M-C, C2410M-H,  
C2491M-B, C2496M  
Manual Update Switch Settings for Varifocal Lens  
Manual Update The high resolution camera with vari-  
focal lens and auto iris is configured at  
the factory for automatic exposure.  
SWITCH SETTINGS FOR VARIFOCAL LENS  
The high resolution camera with varifocal lens and auto iris is configured at the factory for  
automatic exposure.  
1
2
3
4
5
6
7
8
AWB Automatic white balance  
GAM Gamma function  
FACTORY SETTINGS  
1
2
3
4
5
6
7
8
AGC  
ESC  
BLC  
Automatic gain control  
Electronic shutter control  
Backlight compensation  
Flickerless  
ON  
OFF  
OFF  
= SWITCH POSITION  
FL  
AE  
Automatic exposure  
Not used  
Figure 1. Switch Settings for Varifocal Lens  
Pelco Worldwide Headquarters  
3500 Pelco Way • Clovis, California 93612 USA  
USA & Canada • Tel: 800/289-9100 • Fax: 800/289-9150  
International • Tel: 1-559/292-1981 • Fax: 1-559/348-1120  
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Contents  
Install Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Install Dome and Trim Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Adjustments (Color Camera Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Vertical Phase (24 VAC Operation Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Auto Iris Level Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Focus Adjustment for Fixed Focal Length Lens with Auto Iris . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Switch Settings for Fixed Focal Length Lens with Auto Iris. . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Switch Settings for Fixed Focal Length Lens Without Auto Iris. . . . . . . . . . . . . . . . . . . . . . . . 12  
Switch Settings for Varifocal Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
2
C2403M-C (10/05)  
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Important Safety Instructions  
1. Read these instructions.  
2. Keep these instructions.  
3. Heed all warnings.  
4. Follow all instructions.  
5. Do not block any ventilation openings. Install in accordance with the manufacturer’s  
instructions.  
6. Do not install near any heat sources such as radiators, heat registers, stoves, or other  
apparatus (including amplifiers) that produce heat.  
7. Only use attachments/accessories specified by the manufacturer.  
8. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold  
with the apparatus. When a cart is used, use caution when moving the cart/apparatus  
combination to avoid injury from tip-over.  
9. Refer all servicing to qualified service personnel. Servicing is required when the apparatus  
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been  
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or  
moisture, does not operate normally, or has been dropped.  
10. Installation should be done only by qualified personnel and conform to all local codes.  
11. Unless the unit is specifically marked as a NEMA Type 3, 3R, 3S, 4, 4X, 6, or 6P enclosure, it is  
designed for indoor use only and it must not be installed where exposed to rain and moisture.  
12. Use only installation methods and materials capable of supporting four times the maximum  
specified load.  
13. Use stainless steel hardware to fasten the mount to outdoor surfaces.  
14. To prevent damage from water leakage when installing a mount outdoors on a roof or wall,  
apply sealant around the bolt holes between the mount and mounting surface.  
15. CAUTION: These servicing instructions are for use by qualified service personnel only. To  
reduce the risk of electric shock do not perform any servicing other that contained in the  
operating instructions unless you are qualified to do so.  
16. Only use replacement parts recommended by Pelco.  
The product and/or manual may bear the following marks:  
This symbol indicates that dangerous voltage  
CAUTION:  
constituting a risk of electric shock is present  
within this unit.  
RISK OF ELECTRIC SHOCK.  
DO NOT OPEN.  
This symbol indicates that there are important  
operating and maintenance instructions in the  
literature accompanying this unit.  
C2403M-C (10/05)  
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3
 
Regulatory Notices  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired operation.  
FCC, Class A (black-white, EIA and CCIR cameras - except auto iris models)  
RADIO AND TELEVISION INTERFERENCE  
This equipment has been tested and found to comply with the limits of a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference when the equipment is operated in a commercial environment. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instruction manual, may cause harmful interference to radio communications.  
Operation of this equipment in a residential area is likely to cause harmful interference in which case  
the user will be required to correct the interference at his own expense.  
Changes and modifications not expressly approved by the manufacturer or registrant of this  
equipment can void your authority to operate this equipment under Federal Communications  
Commission’s rules.  
This Class A digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.  
FCC, Class B (color, NTSC and PAL cameras - except auto iris models)  
RADIO AND TELEVISION INTERFERENCE  
This equipment has been tested and found to comply with the limits of a Class B digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment generates, uses, and can  
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However there is no guarantee that the  
interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
You may also find helpful the following booklet, prepared by the FCC: “How to Identify and Resolve  
Radio-TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofce,  
Washington D.C. 20402.  
Changes and modifications not expressly approved by the manufacturer or registrant of this  
equipment can void your authority to operate this equipment under Federal Communications  
Commission’s rules.  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
4
C2403M-C (10/05)  
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Description  
The ICS110 Series Camclosure® integrated camera system combines an environmental cover, back  
box, camera, lens, and lower dome into a small, high-security system that is quick and easy to install.  
The system is perfect for a variety of indoor and outdoor applications and its versatile design allows  
for multiple mounting options.  
The ICS110 Series Camclosure can be installed directly to a ceiling, wall, 4S electrical box (using the  
optional ICS110-AP adapter plate), or a standard mud ring. The system’s has three conduit openings:  
two in the base, and a threaded 0.75-inch (1.91 cm) opening in the side.  
C2403M-C (10/05)  
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5
 
Installation  
MOUNTING DIRECTLY TO SURFACE  
WIRING THROUGH BASE  
Follow the proceeding steps when feeding wire/cables through the base of the cover and back box:  
1. Using the cover as a template, mark one  
of the large hole positions onto the  
COVER  
mounting surface.  
2. Cut out the hole in the mounting surface  
for power and video wiring.  
3. Pull video and power wires through the  
hole in the cover.  
4. Attach the cover to the mounting surface  
BACK BOX  
(hardware not supplied). Use stainless  
steel hardware when installing the  
system outdoors.  
5. Connect the video cable.  
6. Connect the power wires.  
For 12 VDC, connect the 24 VAC/12  
VDC (red) and GND (black) wires to  
input power.  
For 24 VAC, connect the 24 VAC/12 VDC (red) and 24 VAC (blue) wires to input power.  
7. Install the back box inside the cover. Rotate and position the back box so that the conduit plug  
on the side of the box is located on the opposite side (180 degrees) from the notch on the side  
of the cover. Use the supplied 8-32 x 0.375-inch screws and washers to secure the back box to  
the cover.  
NOTE: For vandal-resistant installations, the conduit plug located on the side of the back box should  
be hidden if it is not used. To hide the conduit plug rotate the back box so that the plug is located on  
the opposite side (180 degrees) from the notch on the side of cover.  
6
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WIRING THROUGH SIDE CONDUIT  
Follow the proceeding steps when feeding wire/cables through the side conduit opening of the unit:  
1. Attach the cover to the mounting surface (hardware not supplied). Use stainless steel  
hardware when installing the system outdoors.  
2. Remove the conduit plug from the side of the back box.  
3. Use a blunt tool to pull the wires and plug, located on the base of the back box into the back  
box. Insert the black plug (supplied) into the hole in the base of the back box.  
4. Install the back box inside the cover. Rotate and position the back box so that the conduit hole  
on the side of the back box is aligned with the side notch of the cover. Use the supplied  
8-32 x 0.375-inch screws and washers to secure the back box to the cover.  
5. Install a 0.75-inch (1.91 cm) conduit fitting in the conduit hole of the back box.  
6. Connect the video cable.  
7. Connect the power wires.  
For 12 VDC, connect the 24 VAC/12 VDC (red) and GND (black) wires to input power.  
For 24 VAC, connect the 24 VAC/12 VDC (red) and 24 VAC (blue)wires to input power.  
MOUNTING TO A 4S ELECTRICAL BOX  
1. Attach the ICS110-AP adapter plate (not supplied) to a 4S box with the two 8-32 x 0.75-inch  
flat head screws supplied with the adapter plate.  
2. Pull the video and power wires into the cover, and then attach the cover to the adapter plate  
with the three supplied 8-32 x 0.375-inch pan head screws.  
3. Connect the video cable.  
4. Connect the power wires.  
For 12 VDC, connect the 24 VAC/12 VDC (red) and GND (black) wires to input power.  
For 24 VAC, connect the 24 VAC/12 VDC (red) and 24 VAC (blue) wires to input power.  
5. Install the back box inside the cover. For vandal-resistant installations, rotate and position the  
back box so that the conduit plug on the side of the box is located on the opposite side (180  
degrees) from the notch on the side of the cover. Use the supplied 8-32 x 0.375-inch screws  
and washers to secure the back box to the cover.  
MOUNTING TO A PLASTER RING  
1. Pull video and power wires into the cover, and then attach the cover to a 404 plaster ring.  
Use the two supplied 6-32 x 0.75-inch pan head screws to attach the cover to a 404 plaster  
ring.  
2. Connect the video cable.  
3. Connect the power wires.  
For 12 VDC, connect the 24 VAC/12 VDC (red) and GND (black) wires to input power.  
For 24 VAC, connect the 24 VAC/12 VDC (red) and 24 VAC (blue) wires to input power.  
4. Install the back box inside the cover. For vandal-resistant installations, rotate and position the  
back box so that the conduit plug on the side of the box is located on the opposite side (180  
degrees) from the notch on the side of the cover. Use the supplied 8-32 x 0.375-inch screws  
and washers to secure the back box to the cover.  
C2403M-C (10/05)  
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7
     
Install Camera  
WARNING: Heater elements could be hot! When camera power is on, use caution when  
adjusting the camera. This applies to all models.  
1. Some indoor installations do not require a  
heater. If the installation does not require a  
heater, remove the heater board from the  
camera assembly. To remove the heater press  
on an end of the board.  
HEATER  
BOARD  
2. 12 VDC operation only: The camera is set for  
24 VAC operation at the factory. For 12 VDC  
operation remove the jumper from the 24 VAC  
position and install it in the 12 VDC position.  
VIDEO  
CONNECTOR  
HEATER  
CONNECTOR  
12 VDC JUMPER  
24 VAC JUMPER  
3. If the heater is installed, plug the heater  
connector from the camera into the  
mating connector inside the base.  
Plug the video connector from the camera into  
the mating connector inside the base.  
VIDEO  
CONNECTOR  
Turn on power to the camera and monitor.  
HEATER  
CONNECTOR  
4. If you have a varifocal lens, hold the assembly  
in your hand and point the lens toward what  
you want to view. Loosen the focal length and  
focus locking screws. Adjust according to  
scene detail. Retighten the screws.  
5
0
4
0
4
FOCUS  
FOCAL  
LENGTH  
8
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5. Always make sure the tab on the camera bracket is pointing out of the enclosure (away from  
the ceiling or wall). Gently squeeze the bracket, place it against the groove inside back box,  
and gently release.  
Proper camera orientation:  
CAMERA BRACKET  
TAB ALWAYS POINTS  
TOP OF  
OUT OF THE  
CAMERA  
ENCLOSURE  
CAMERA BRACKET  
TAB ALWAYS POINTS  
OUT OF THE  
ENCLOSURE  
Wall Mounting – The camera  
bracket tab points out of the  
enclosure and the top of the camera  
points up towards the tab.  
Ceiling Mounting – The camera bracket  
tab points out of the enclosure and the  
top of the camera is pointed in the  
opposite direction.  
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9
Install Dome and Trim Ring  
1. Domes with Liners (only) –  
2. Align the screw holes in the trim ring with  
those in the Camclosure base.  
ADJUSTMENT  
GROOVE  
Position the viewing window over the lens of  
the camera.  
DOME LINER  
a. Loosen the three Phillip screws located  
in the dome.  
LOOSEN SCREWS  
b. Insert the blade of a standard  
screwdriver in one of the adjustment  
grooves. Move the dome into position.  
c.  
Tighten the three Phillip screws to lock the liner in place.  
3. Tighten the tamper-resistant screws with the supplied 1/8-inch hollow screwdriver bit.  
Adjustments (Color Camera Only)  
If you have a color camera, it is set up at the factory and normally requires no adjustments.  
Sometimes, however, adjustments may be necessary.  
1. Remove the dome and trim ring using the supplied 1/8-inch hollow screwdriver bit.  
2. Adjust the vertical phase, iris level, focus, or switch settings (refer to procedures below).  
3. Replace the dome and trim ring.  
VERTICAL PHASE (24 VAC OPERATION ONLY)  
Adjustment is required if there is vertical roll when switching between two cameras.  
1. Reverse the 24 VAC connections on one camera. If both cameras are connected to the same  
transformer, this should solve the problem.  
2. If reversing the connections does not solve the problem, or if cameras are connected to  
different transformers, turn the adjustment screw on one camera (while switching as rapidly  
as possible between the two camera views) until the switching is clean and there is no  
vertical roll. If more than two cameras are out of synchronization with each other, choose one  
camera and synchronize all others to it.  
FIXED LENS  
VARIFOCAL LENS  
VERTICAL PHASE  
ADUSTMENT  
VERTICAL  
PHASE  
ADJUSTMENT  
5
0
4
0
4
10  
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AUTO IRIS LEVEL ADJUSTMENT  
If you have a varifocal lens or fixed focal length lens with an auto iris, you can adjust the level setting  
to increase or decrease brightness.  
VARIFOCAL LENS  
FIXED LENS  
IRIS LEVEL  
ADJUSTMENT  
AUTO IRIS LEVEL  
ADJUSTMENT  
5
0
4
0
4
FOCUS ADJUSTMENT FOR FIXED FOCAL LENGTH LENS WITH  
AUTO IRIS  
WARNING: Heater elements could be hot! When camera power is on, use caution when  
adjusting the camera.  
To adjust the focus, it may be necessary to remove the heater board in order to loosen the locking  
screw on the bottom of the lens.  
HEATER  
BOARD  
To remove the heater board:  
1. Disconnect the four-pin heater wiring.  
2. Wait for the heater elements to cool if they are hot.  
3. Press on an end of the board.  
To adjust the focus:  
FOCUS  
1. Loosen the locking screw on the bottom of the lens.  
2. Move the screw in the slot to bring the picture into focus.  
3. Retighten the locking screw.  
ADJUSTMENT SCREW  
4. Replace the heater board if it was removed.  
5. Reconnect the four-pin heater wiring.  
ADJUSTMENT SLOT  
BOTTOM VIEW OF CAMERA  
WITH HEATER BOARD REMOVED  
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11  
   
SWITCH SETTINGS FOR FIXED FOCAL LENGTH LENS WITH AUTO IRIS  
Refer to the switch drawing. The switch is located next to the lens. Automatic backlight  
compensation (factory setting) is used under varying lighting conditions (such as outdoors) or xed  
lighting conditions where there are no bright spots that darken other picture details. Manual backlight  
compensation is used in fixed lighting conditions to optimize the picture detail when there are  
bright spots.  
ALC/ELC switch:  
Always ALC  
FACTORY SETTINGS  
Y/DC switch:  
Always DC  
ON  
Auto backlight compensation: BLC switch OFF  
ABL switch ON  
OFF  
Manual backlight compensation: BLC switch ON  
ABL switch OFF  
= SWITCH POSITION  
SWITCH SETTINGS FOR FIXED FOCAL LENGTH LENS WITHOUT  
AUTO IRIS  
Refer to the switch drawing. The switch is located next to the lens. Automatic backlight  
compensation (factory setting) is used under varying lighting conditions (such as outdoors) or xed  
lighting conditions where there are no bright spots that darken other picture details. Manual backlight  
compensation is used in fixed lighting conditions to optimize the picture detail when there are  
bright spots.  
ALC/ELC switch:  
Always ELC  
FACTORY SETTINGS  
Y/DC switch:  
Not used  
Auto backlight compensation: BLC switch OFF  
ABL switch ON  
Manual backlight compensation: BLC switch ON  
ABL switch OFF  
= SWITCH POSITION  
12  
C2403M-C (10/05)  
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SWITCH SETTINGS FOR VARIFOCAL LENS  
The high resolution camera with varifocal lens and auto iris is congured at the factory for optimal  
performance in lighting conditions where auto iris is required. It is also congured with the shutter  
speed set at 1/60 (NTSC) or 1/50 (PAL) and manual gain set at 6 dB.  
1
2
3
4
5
6
7
8
AWB Automatic white balance  
GAM Gamma function  
FACTORY SETTINGS  
1
2
3
4
5
6
7
8
AGC  
ESC  
BLC  
Automatic gain control  
Electronic shutter control  
Backlight compensation  
Flickerless  
UP  
DOWN  
OFF  
= SWITCH POSITION  
FL  
AE  
Automatic exposure  
Not used  
Figure 1. Switch Settings for Varifocal Lens  
For manually setting and locking the white balance  
Place a white background in front of camera and turn off switch 1.  
For gamma correction  
Switch to accurately reproduce scene brightness; when turned on, y = 0.6, and when turned off,  
y = 1.0.  
For automatic exposure  
Turn on switch 7, and then turn on/off switch 3 for AGC, switch 4 for electronic shutter control, switch  
5 for backlight compensation, and switch 6 for flickerless motion.  
For manual exposure and to enable auto iris  
Turn off switch 7; set switch 3 on to increase the gain by 6 dB or off to increase the gain by 18 dB; set  
switches 4, 5, and 6 for the desired shutter speed.  
WARNING: Do not change the shutter speed unless you understand how changing the set-  
tings will affect the scene detail.  
Table A. Varifocal Lens Shutter Speed Settings  
Switch Number and Position  
Shutter Speed  
7
6
5
4
1/60 (NTSC)  
1/50 (PAL)  
1/100  
1/250  
1/500  
1/1000  
1/2000  
1/4000  
1/10000  
On  
On  
On  
Off  
On  
Off  
On  
Off  
On  
Off  
On  
Off  
Off  
On  
On  
Off  
Off  
On  
On  
On  
Off  
Off  
Off  
Off  
Off  
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13  
Specifications  
General  
Operating Temperature  
-50° to 122°F (-46° to 50°C)  
De-ices to 25°F (-4°C)  
Cable Entry  
3/4-inch (1.91 cm) conduit fitting and 3/4-inch (1.91 cm) opening for  
NPT threaded pipe  
Pan/Tilt Adjustment  
Construction  
Manual; 360° pan; 180° tilt  
Aluminum with steel camera mounting bracket and  
polycarbonate dome  
Finish  
Gray polyester powder coat  
Environment  
Unit Weight:  
Low temperature, indoor/outdoor  
2.2 lb (1.0 kg)  
Electrical  
Input Voltage  
Power Consumption  
Video Connector  
12 VDC or 24 VAC, 10%  
13 watts or less  
BNC  
3X Ø .343  
THRU  
5.50  
(13.97)  
1.76  
(4.47)  
2.36  
(6.00)  
3.593  
(9.136)  
4.01  
(10.19)  
1.797  
(5.026)  
3.79  
(9.63)  
NOTE: VALUES IN PARENTHESES ARE CENTIMETERS;  
ALL OTHERS ARE IN INCHES.  
(Design and product specifications subject to change without notice.)  
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC  
of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for  
procedures for recycling this equipment.  
14  
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PRODUCT WARRANTY AND RETURN INFORMATION  
WARRANTY  
Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of  
shipment.  
Exceptions to this warranty are as noted below:  
Five years on FT/FR8000 Series fiber optic products.  
Three years on Genex® Series products (multiplexers, server, and keyboard).  
Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and  
MC3651H-2X camera models, which have a five-year warranty.  
Two years on standard motorized or fixed focal length lenses.  
Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.  
Two years on Spectra®, Esprit®, ExSite, and PS20 scanners, including when used in continuous motion applications.  
Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).  
Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of  
90 days. The air filter is not covered under warranty.  
Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and EnduraSeries distributed network-based video  
products.  
One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.  
Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).  
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight  
prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this  
warranty.  
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s  
liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products  
shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential  
damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.  
The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state  
to state.  
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and  
provide the following information:  
1. Model and serial number  
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number  
3. Details of the defect or problem  
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written  
explanation with the product when returned.  
Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.  
RETURNS  
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization  
number (CA number if returned for credit, and RA number if returned for repair).  
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.  
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate  
address below.  
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:  
Service Department  
Pelco  
3500 Pelco Way  
Clovis, CA 93612-5699  
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the  
following:  
If the goods are to be sent by a COURIER SERVICE, send the goods to:  
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:  
Pelco  
Pelco c/o Expeditors  
473 Eccles Avenue  
South San Francisco, CA 94080 USA  
Phone: 650-737-1700  
Fax: 650-737-0933  
3500 Pelco Way  
Clovis, CA 93612-5699 USA  
REVISION HISTORY  
Manual #  
C2403M  
Date Comments  
2/05 Original version.  
C2403M-A  
4/05 Varifocal camera case redesigned. Replaced 8-32 x 0.5-inch screws with 8-32 x 0.375-inch screws per  
ECO 05-10876.  
C2403M-B  
C2403M-C  
5/05 Added information for setting the jumper when using 12 VDC, and revised dimension drawing to show  
mounting hole pattern.  
10/05 Revise switch setting-descriptions for varifocal lens. Added WEEE statement.  
Camclosure, Pelco, the Pelco logo, and Coaxitron are registered trademarks of Pelco.  
Endura, ExSite, and LowLight are trademarks of Pelco.  
DLP is a registered trademark of Texas Instruments, Inc.  
©Copyright 2005, Pelco.  
All rights reserved.  
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®
Worldwide Headquarters  
3500 Pelco Way  
Clovis, California 93612 USA  
USA & Canada  
Tel: 800/289-9100  
Fax: 800/289-9150  
International  
Tel: 1-559/292-1981  
Fax: 1-559/348-1120  
ISO9001  
United States Canada United Kingdom The Netherlands Singapore Spain Scandinavia France Middle East  
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