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SmartNode 5200
Enterprise Session Border Router
User Manual
Important
This is a Class A device and is intended for use in a light industrial (commercial) environment only. It is not intended nor
approved for use in a heavy industrial or residential environment.
This device is approved for connection to the public ISDN telecommunication network, over BRI/S0-ISDN interfaces.
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: [email protected]
WWW: www.patton.com
Part Number: 07MSN5200-UM
Revised: May 31, 2013
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Summary Table of Contents
SmartNode Installation..................................................................................................................................... 21
Specifications ................................................................................................................................................... 37
C Cabling ............................................................................................................................................................ 40
D Port Pin-outs .................................................................................................................................................... 42
F
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Summary Table of Contents .............................................................................................................................. 3
Table of Contents ............................................................................................................................................... 4
List of Figures...................................................................................................................................................... 7
List of Tables....................................................................................................................................................... 8
About This Guide .............................................................................................................................................. 9
Audience................................................................................................................................................................. 9
Structure................................................................................................................................................................. 9
Precautions........................................................................................................................................................... 10
Safety When Working with Electricity ............................................................................................................11
General Observations ......................................................................................................................................12
Typographical Conventions Used in this Document ............................................................................................ 13
General Conventions ......................................................................................................................................13
1
General Information ......................................................................................................................................... 14
SmartNode 5200 Overview...................................................................................................................................15
SmartNode 5200 Rear Panel ...........................................................................................................................16
SmartNode 5200 Front Panel .........................................................................................................................18
2
3
Applications Overview ...................................................................................................................................... 19
Introduction..........................................................................................................................................................20
Typical application................................................................................................................................................20
SmartNode Installation..................................................................................................................................... 21
Planning the Installation........................................................................................................................................22
Site Log ...........................................................................................................................................................22
Network Information ......................................................................................................................................22
Network Diagram ...........................................................................................................................................22
IP Related Information ...................................................................................................................................23
Software Tools ................................................................................................................................................23
Power Source ..................................................................................................................................................23
Location and Mounting Requirements ...........................................................................................................23
Installing the Gateway Router ...............................................................................................................................23
Placing the SmartNode ...................................................................................................................................23
Installing Cables ..............................................................................................................................................24
Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................24
Connecting the power supply ....................................................................................................................24
4
Initial Configuration......................................................................................................................................... 26
Introduction..........................................................................................................................................................27
Connecting the SmartNode to Your Laptop PC....................................................................................................27
Configuring the Desired IP Address ......................................................................................................................28
Factory-default IP Settings ..............................................................................................................................28
Login ..............................................................................................................................................................28
4
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Changing the WAN IP Address ......................................................................................................................28
Connecting the SmartNode to the Network..........................................................................................................29
Loading the Configuration (optional)....................................................................................................................30
Additional Information .........................................................................................................................................31
5
Contacting Patton for Assistance....................................................................................................................... 32
Introduction..........................................................................................................................................................33
Contact Information .............................................................................................................................................33
Patton Support Headquarters in the USA .......................................................................................................33
Alternate Patton Support for Europe, Middle East, and Africa (EMEA) .........................................................33
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................33
Warranty Coverage .........................................................................................................................................33
Out-of-warranty service .............................................................................................................................34
Returns for credit ......................................................................................................................................34
Return for credit policy .............................................................................................................................34
RMA Numbers ...............................................................................................................................................34
Shipping instructions ................................................................................................................................34
A
B
Compliance Information .................................................................................................................................. 35
Compliance...........................................................................................................................................................36
EMC ...............................................................................................................................................................36
Low-Voltage Directive (Safety) .......................................................................................................................36
PSTN Regulatory ............................................................................................................................................36
CE Declaration of Conformity..............................................................................................................................36
Authorized European Representative .....................................................................................................................36
Specifications ................................................................................................................................................... 37
Data Connectivity .................................................................................................................................................38
Voice Signalling.....................................................................................................................................................38
IP Services .............................................................................................................................................................38
Management .........................................................................................................................................................38
Operating Environment ........................................................................................................................................39
Operating Temperature ..................................................................................................................................39
Operating Humidity .......................................................................................................................................39
System...................................................................................................................................................................39
Dimensions ...........................................................................................................................................................39
Weight and Power Dissipation ..............................................................................................................................39
C Cabling ............................................................................................................................................................ 40
Introduction..........................................................................................................................................................41
Ethernet ................................................................................................................................................................41
D Port Pin-outs .................................................................................................................................................... 42
Introduction..........................................................................................................................................................43
Ethernet ................................................................................................................................................................43
E
SmartNode 5200 Factory Configuration .......................................................................................................... 44
Introduction..........................................................................................................................................................45
5
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F
End User License Agreement ............................................................................................................................ 49
End User License Agreement.................................................................................................................................50
1. Definitions ..................................................................................................................................................50
2. Title ............................................................................................................................................................50
3. Term ...........................................................................................................................................................50
4. Grant of License ..........................................................................................................................................50
5. Warranty ....................................................................................................................................................50
6. Termination ................................................................................................................................................51
7. Other Licenses ............................................................................................................................................51
6
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1
9
SmartNode 5200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SmartNode 5200 rear panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SmartNode 5221 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SmartNode 5200 front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Internet telephony IAD application (SN5200 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Router front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting the SmartNode to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Typical Ethernet straight-through cable diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7
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1
7
General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SmartNode 5200 LED definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
SmartNode weight and maximum power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
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About This Guide
This guide describes the SmartNode 5200 hardware, installation and basic configuration. For detailed software
configuration information refer to the SmartWare Software Configuration Guide and the available Configura-
tion Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Appendix F on page 49 provides license information that describes acceptable usage of the software pro-
vided with the SmartNode 5200
For best results, read the contents of this guide before you install the router.
9
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SmartNode 5200 User Manual
About This Guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per-
sonal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential haz-
ard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
10
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SmartNode 5200 User Manual
About This Guide
Safety When Working with Electricity
•
•
Do not open the device when the power cord is connected. For systems
without a power switch and without an external power adapter, line volt-
ages are present within the device when the power cord is connected.
For devices with an external power adapter, the power adapter shall be a
listed Limited Power Source The mains outlet that is utilized to power the
device shall be within 10 feet (3 meters) of the device, shall be easily
accessible, and protected by a circuit breaker in compliance with local regu-
latory requirements.
•
•
For AC powered devices, ensure that the power cable used meets all appli-
cable standards for the country in which it is to be installed.
For AC powered devices which have 3 conductor power plugs (L1, L2 &
GND or Hot, Neutral & Safety/Protective Ground), the wall outlet (or
socket) must have an earth ground.
•
•
For DC powered devices, ensure that the interconnecting cables are rated
for proper voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
WAN, LAN & PSTN ports (connections) may have hazardous voltages
present regardless of whether the device is powered ON or OFF. PSTN
relates to interfaces such as telephone lines, FXS, FXO, DSL, xDSL, T1, E1,
ISDN, Voice, etc. These are known as “hazardous network voltages” and
to avoid electric shock use caution when working near these ports. When
disconnecting cables for these ports, detach the far end connection first.
•
Do not work on the device or connect or disconnect cables during periods of
lightning activity
This device contains no user serviceable parts. This device can only be
repaired by qualified service personnel.
This device is NOT intended nor approved for connection to the PSTN. It is
intended only for connection to customer premise equipment.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
11
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SmartNode 5200 User Manual
About This Guide
Electrostatic Discharge (ESD) can damage equipment and impair electrical cir-
cuitry. It occurs when electronic printed circuit cards are improperly handled
and can result in complete or intermittent failures. Do the following to prevent
ESD:
•
•
Always follow ESD prevention procedures when removing and replacing
cards.
Wear an ESD-preventive wrist strap, ensuring that it makes good skin con-
tact. Connect the clip to an unpainted surface of the chassis frame to safely
channel unwanted ESD voltages to ground.
•
To properly guard against ESD damage and shocks, the wrist strap and cord
must operate effectively. If no wrist strap is available, ground yourself by
touching the metal part of the chassis.
General Observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
12
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SmartNode 5200 User Manual
About This Guide
Typographical Conventions Used in this Document
This section describes the typographical conventions and terms used in this guide.
General Conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention
Meaning
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or sec-
tion heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
Garamond blue type
button
in the Adobe® Acrobat® Reader toolbar to return to your starting point.
Futura bold type
Commands and keywords are in boldface font.
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
in boldface italic font.
Italicized Futura type
Futura type
Variables for which you supply values are in italic font
Indicates the names of fields or windows.
Garamond bold type
< >
Indicates the names of command buttons that execute an action.
Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
<C>, and so on.
[ ]
Elements in square brackets are optional.
{a | b | c}
Alternative but required keywords are grouped in braces ({ }) and are separated
by vertical bars ( | )
blue screen
screen
Information you enter is in blue screenfont.
Terminal sessions and information the system displays are in screen font.
node
The leading IP address or nodename of a SmartNode is substituted with node in
boldface italic font.
SN
The leading SN on a command line represents the nodename of the SmartNode
#
An hash sign at the beginning of a line indicates a comment line.
13
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Chapter 1 General Information
Chapter contents
SmartNode 5200 Overview ..................................................................................................................................15
SmartNode 5200 Rear Panel ...........................................................................................................................16
SmartNode 5200 Front Panel .........................................................................................................................18
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SmartNode 5200 Getting Started Guide
1 • General Information
SmartNode 5200 Overview
The SmartNode 5200 Enterprise Session Border Router (see Figure 1) combines Ethernet switching, IP rout-
ing, VPN/Security, and Quality of Service with high-quality Voice over IP (VoIP) session control. This combi-
nation allows you to leverage low-cost Internet Telephony on existing IP-PBX equipment for complete SoHo
and branch office voice and data connectivity.
Figure 1. SmartNode 5200
The SmartNode 5200 is equipped with a 10/100Base-T Ethernet WAN port and an integrated 4-port
10/100Base-T Ethernet switch.
The SmartNode 5200 Enterprise Session Border Router performs the following major functions:
• Standard compliant VoIP in accordance with SIP or H.323 protocols.
• Internet access and IP Routing with IP Quality of Service (QoS) support for mixed voice and data traffic.
• Enable universal SIP trunking for up to 32 SIP sessions
Note
The SN5221 model adds a serial X.21 interface and has two Ethernet
SmartNode 5200 Overview
15
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SmartNode 5200 Getting Started Guide
1 • General Information
SmartNode 5200 Rear Panel
The SmartNode 5200 is a compact VoIP Gateway Router that supports 32 simultaneous SIP sessions. The
Model SN5200
WAN ETH 0/0
Ethernet port
LAN (ETH 0/1)
Ethernet ports 1–4
Figure 2. SmartNode 5200 rear panel
Figure 3. SmartNode 5221 rear panel
Table 2. Rear panel ports
Port
Description
WAN ETH 0/0
device (for example, a cable modem, DSL modem, or fiber modem).
LAN (ETH 0/1) 1–4
5V DC, 1.0A
net LAN (for example, a PC, printer, or wireless bridge).
SmartNode 5200 Overview
16
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SmartNode 5200 Getting Started Guide
1 • General Information
Table 2. Rear panel ports (Continued)
Description
Port
Reset
•
Restart the unit with the current startup configuration—Press (for less than 1 second)
and release the Reset button to restart the unit with the current startup configuration.
•
Restart the unit with factory default configuration—Press the Reset button for
unit with factory default configuration.
•
Restart the unit in bootloader mode (to be used only by trained SmartNode techni-
cians)—Starting with the unit powered off, press and hold the Reset button as you
apply power to the unit. Release the Reset button when the Power LED starts blink-
ing so the unit will enter bootloader mode.
Figure 4. SmartNode 5200 front panel
SmartNode 5200 Overview
17
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SmartNode 5200 Getting Started Guide
1 • General Information
SmartNode 5200 Front Panel
Table 3. SmartNode 5200 LED definitions
LED
Description
Note
If an error occurs, all LEDs will flash once per second.
Power
When lit, indicates power is applied and the unit is in normal operation. Off indicates
no power applied. Flashes once per second during boot (startup).
VoIP Link
•
•
•
•
•
On indicates the gateway is registered to an H.323 gatekeeper/SIP server, or, in
the case of direct routing, has at least one active VoIP connection.
Off indicates the unit is not configured or registered, or has no active direct-
routed VoIP connection.
Flashing green indicates that the unit is attempting to register or has failed
to register.
Ethernet
(LAN 1–4 and WAN)
On when the Ethernet connection on the corresponding port has a
link indication.
Flashes when data is received or transmitted at the corresponding Ethernet port.
SmartNode 5200 Overview
18
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Chapter 2 Applications Overview
Chapter contents
Introduction .........................................................................................................................................................20
Typical Application ..............................................................................................................................................20
19
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SmartNode 5200 User Manual
2 • Applications Overview
Introduction
Patton’s SmartNode VoIP Enterprise Session Routers deliver the features you need for advanced multiservice
voice and data network applications. They combine high quality voice-over-IP with powerful quality of service
routing functions to build professional and reliable VoIP and data networks. This chapter describes typical
applications for which this SmartNode is uniquely suited.
Note
Detailed configuration information for SmartNode applications can be
Typical Application
The SN5200 enables Universal SIP Trunking and provides a single Integrated Access Device with features like
IP Routing, Redundancy, Security and a SIP registrar for survivability. The Enterprise can use a single conduit
for both its voice and data traffic thus making the most cost efficient use of its resources. By using two SN5200
with VRRP enabled an Enterprise could connect to two ITSP and provide for failover incase the primary SIP
provider trunk has a problem.
Figure 5. Internet telephony IAD application (SN5200 shown)
Broadband network connectivity integrates with any fixed IP, DHCP or PPPoE service. An integrated 10/100
Ethernet LAN switch, with advanced routing features such as NAT, Firewall/ACL, DynDNS as well as
optional IPSec VPN, fulfills the requirements of demanding network users.
Quality of Service (QoS) features complete the offering with advanced voice prioritization and traffic manage-
ment. Patton’s patent-pending DownStreamQoS™ ensures voice without interruptions even over best-effort
Internet connections.
Introduction
20
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Chapter 3 SmartNode Installation
Chapter contents
Planning the Installation .......................................................................................................................................22
Site Log ...........................................................................................................................................................22
Network Information ......................................................................................................................................22
Network Diagram ...........................................................................................................................................22
IP Related Information ...................................................................................................................................23
Software Tools ................................................................................................................................................23
Power Source ..................................................................................................................................................23
Location and Mounting Requirements ...........................................................................................................23
Installing the Gateway Router ..............................................................................................................................23
Placing the SmartNode ...................................................................................................................................23
Installing Cables ..............................................................................................................................................24
Connecting the 10/100Base-T Ethernet LAN and WAN cables ................................................................24
Connecting the power supply ....................................................................................................................24
21
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SmartNode 5200 User Manual
3 • SmartNode Installation
Planning the Installation
The mains outlet that is utilized to power the equipment must be
within 10 feet (3 meters) of the device and shall be easily acces-
sible.
Before installing the gateway router device, the following tasks should be completed:
• Gather IP related information (see section “IP Related Information” on page 23 for more information)
• Install the hardware and software needed to configure the SmartNode. (See section “Software Tools” on
After you have finished preparing for gateway router installation, go to section “Installing the Gateway Router”
on page 23 to install the device.
Site Log
Patton recommends that you maintain a site log to record all actions relevant to the system, if you do not
Table 4. Sample site log entries
Entry
Installation
Description
Make a copy of the installation checklist and insert it into the site log
Upgrades and mainte-
nance
Use the site log to record ongoing maintenance and expansion history
Configuration changes
Maintenance
Comments
Record all changes and the reasons for them
Schedules, requirements, and procedures performed
Notes, and problems
Software
Changes and updates to SmartWare software
Network Information
Network connection considerations that you should take into account for planning are provided for several
types of network interfaces are described in the following sections.
Network Diagram
Draw a network overview diagram that displays all neighboring IP nodes, connected elements and
telephony components.
Planning the Installation
22
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SmartNode 5200 User Manual
3 • SmartNode Installation
IP Related Information
Before you can set up the basic IP connectivity for your SmartNode 5200 you should have the following infor-
mation:
• IP addresses used for Ethernet LAN and WAN ports
• Subnet mask used for Ethernet LAN and WAN ports
• IP addresses of central H.323 gatekeeper (if used)
• IP addresses and/or URL of SIP servers or Internet telephony services (if used)
• Login and password for PPPoE Access
• Login and password for SIP or H.323 based telephony services
• IP addresses of central TFTP server used for configuration upload and download (optional)
Software Tools
You will need a PC (or equivalent) with Windows Telnet or a program such as Tera Term Pro Web to configure
the software on your SmartNode router.
Power Source
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Patton recommends that you include an
uninterruptible power supply (UPS) in the installation to ensure that VoIP service is not impaired if the
power fails.
Location and Mounting Requirements
The SmartNode router is intended to be placed on a desktop or similar sturdy, flat surface that offers easy
access to the cables. Allow sufficient space at the rear of the chassis for cable connections. Additionally, you
should consider the need to access the unit for future upgrades and maintenance.
Installing the Gateway Router
SmartNode hardware installation consists of the following:
Placing the SmartNode
Place the unit on a desktop or similar sturdy, flat surface that offers easy access to the cables. The unit should be
installed in a dry environment with sufficient space to allow air circulation for cooling.
Note
For proper ventilation, leave at least 2 inches (5 cm) to the left, right, front,
and rear of the unit.
Installing the Gateway Router
23
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SmartNode 5200 User Manual
3 • SmartNode Installation
Installing Cables
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
Connect the cables in the following order:
Connecting the 10/100Base-T Ethernet LAN and WAN cables
The SmartNode 5200 has automatic MDX (auto-crossover) detection and configuration on all Ethernet ports.
Any of the ports can be connected to a host or hub/switch with a straight-through wired cable.
1. Connect port ETH 0/0 to the subscriber port of the broadband access modem (DSL, cable, WLL).
2. Connect Ethernet ports 1 to 4 to your LAN devices (PC, printer, switches, etc.)
For details on the Ethernet port pinout and cables, refer to Appendix C, “Cabling” on page 40 and Appendix
Connecting the power supply
Do the following to connect the power supply to the Model 5200:
Note
Do not connect the power cord to the AC power outlet at this time.
1. Insert the barrel-type connector end of the AC power supply into the 5V DC, 1.0A port (see Figure 3 on
page 16).
The external router power supply automatically adjusts to accept
an input voltage from 100 to 240 VAC (50/60 Hz).
Verify that the proper voltage is present before plugging the
power cord into the receptacle. Failure to do so could result in
equipment damage.
2. Verify that the AC power cord included with your router is compatible with local standards. If it is not,
refer to “Contacting Patton for Assistance” on page 32 to find out how to replace it with a compatible
power cord.
3. Connect the male end of the AC power supply power cord to an appropriate AC power outlet.
Installing the Gateway Router
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Chapter 4 Initial Configuration
Chapter contents
Introduction .........................................................................................................................................................27
Connecting the SmartNode to Your Laptop PC ...................................................................................................27
Configuring the Desired IP Address .....................................................................................................................28
Factory-default IP Settings ..............................................................................................................................28
Login ..............................................................................................................................................................28
Changing the WAN IP Address ......................................................................................................................28
Connecting the SmartNode to the Network .........................................................................................................29
Loading the Configuration (optional) ...................................................................................................................30
Additional Information ........................................................................................................................................31
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SmartNode 5200 User Manual
4 • Initial Configuration
Introduction
This chapter leads you through the basic steps to set up a new SmartNode and to download a configuration.
Setting up a new SmartNode consists of the following main steps:
Note
If you haven’t already installed the SmartNode, refer to Chapter 3,
• Connecting the SmartNode to your laptop PC
• Configuring the desired IP address
• Connecting the SmartNode to the network
• Loading the configuration (optional)
Connecting the SmartNode to Your Laptop PC
First the SmartNode must be connected to the mains power supply with the power cable. Wait until the Power
LED stops blinking and stays lit constantly. Now the SmartNode is ready.
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt-
age, current, anticipated temperature, flammability, and
mechanical serviceability.
The SmartNode 5200 Series is equipped with Auto-MDX Ethernet ports, so you can use straight-through
Straight-through wired cable
LAN (ETH 0/1)
Laptop PC
Figure 7. Connecting the SmartNode to your laptop PC
The SmartNode comes with a built-in DHCP server to simplify configuration. Therefore, to automatically
configure the PC for IP connectivity to the SmartNode, the laptop PC must be configured for DHCP. The
SmartNode will provide the PC with an IP address. You can check the connection to the SmartNode by execut-
ing the ping command from the PC command window as follows:
ping 192.168.1.1
Introduction
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SmartNode 5200 User Manual
4 • Initial Configuration
Configuring the Desired IP Address
Factory-default IP Settings
The factory default configuration for the Ethernet interface IP addresses and network masks are listed in Table 5.
Both Ethernet interfaces are activated upon power-up. LAN interface ETH 0/1 (LAN) provides a default
DHCP server, the WAN interface uses DHCP client to automatically assign the IP address and network mask.
Table 5. Factory default IP address and network mask configuration
IP Address
Network Mask
WAN interface Ethernet 0 (ETH 0/0)
LAN interface Ethernet 1 (ETH 0/1)
DHCP address range
DHCP
192.168.1.1
192.168.1.10–192.168.1.19
DHCP
255.255.255.0
255.255.255.0
If these addresses match with those of your network, go to section “Connecting the SmartNode to the Net-
work” on page 29. Otherwise, refer to the following sections to change the addresses and network masks.
Login
To access the SmartNode, start the Telnet application. Type the default IP address for the router into the
address field: 192.168.1.1. Accessing your SmartNode via a Telnet session displays the login screen. Type the
factory default login: administrator and leave the password empty. Press the Enter key after the password
prompt.
login:administrator
password: <Enter>
192.168.1.1>
After you have successfully logged in you are in the operator execution mode, indicated by > as command line
prompt. With the commands enable and configure you enter the configuration mode.
192.168.1.1>enable
192.168.1.1#configure
192.168.1.1(cfg)#
Changing the WAN IP Address
Select the context IP mode to configure an IP interface.
192.168.1.1(cfg)#context ip router
192.168.1.1(ctx-ip)[router]#
Configuring the Desired IP Address
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SmartNode 5200 User Manual
4 • Initial Configuration
Now you can set your IP address and network mask for the interface ETH 0/0 (WAN). Within this example a
network 172.16.1.0/24 address is assumed. The IP address in this example is set to 172.16.1.99 (you should set
this the IP address given to you by your network provider).
192.168.1.1(ctx-ip)[router]#interface eth0
192.168.1.1(if-ip)[eth0]#ipaddress 172.16.1.99 255.255.255.0
2002-10-29T00:09:40 : LOGINFO
2002-10-29T00:09:40 : LOGINFO
172.16.1.99(if-ip)[eth0]#
: Link down on interface eth0.
: Link up on interface eth0.
Copy this modified configuration to your new start-up configuration. This will store your changes in non-vol-
atile memory. Upon the next start-up the system will initialize itself using the modified configuration.
172.16.1.99(if-ip)[eth0]#copy running-config startup-config
172.16.1.99(if-ip)[eth0]#
The SmartNode can now be connected to your network.
Connecting the SmartNode to the Network
In general, the SmartNode will connect to the network via the WAN (ETH 0/0) port. This enables the Smart-
Node to offer routing services to the PC hosts on LAN (ETH 0/1) port. The SmartNode 5200 Series is
equipped with Auto-MDX Ethernet ports, so you can use straight-through or crossover cables for host or
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to volt-
age, current, anticipated temperature, flammability, and
mechanical serviceability.
LAN
Straight-through wired or crossover cable
WAN (ETH 0/0)
LAN (ETH 0/1)
Network
Figure 8. Connecting the SmartNode to the network
Connecting the SmartNode to the Network
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SmartNode 5200 User Manual
4 • Initial Configuration
You can check the connection with the ping command from the SmartNode to another host on the network.
172.16.1.99(if-ip)[eth0]#ping <IP Address of the host>
Note
If the WAN address is not set to DHCP, to ping a device outside your local
LAN you must first configure the default gateway. (For information on con-
figuring the default gateway, refer to section “Set IP addresses” in Appendix
C, “Command Summary” of the SmartNode Series SmartWare Software Con-
figuration Guide.)
Loading the Configuration (optional)
Patton provides a collection of configuration templates on the support page at www.patton.com/smartnode—
one of which may be similar enough to your application that you can use it to speed up configuring the Smart-
Node. Simply download the configuration note that matches your application to your PC. Adapt the configu-
ration as described in the configuration note to your network (remember to modify the IP address) and copy
the modified configuration to a TFTP server. The SmartNode can now load its configuration from this server.
Note
If your application is unique and not covered by any of Patton’s configura-
tion templates, you can manually configure the SmartNode instead of load-
ing a configuration file template. In that case, refer to the SmartNode Series
SmartWare Software Configuration Guide for information on configuring the
SmartNode device.
In this example we assume the TFTP server on the host with the IP address 172.16.1.11 and the configuration
named SN.cfg in the root directory of the TFTP server.
172.16.1.99(if-ip)[eth0]#copy tftp://172.16.1.11/SN.cfg startup-config
Download...100%
172.16.1.99(if-ip)[eth0]#
After the SmartNode has been rebooted the new startup configuration will be activated.
When you issue the reload command, the SmartNode will ask
if you want to copy the running configuration to the startup con-
figuration. Since you just downloaded a configuration file to the
startup configuration you must answer this question with NO.
Otherwise, the downloaded configuration will be overwritten
and lost!
Loading the Configuration (optional)
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SmartNode 5200 User Manual
4 • Initial Configuration
172.16.1.99(if-ip)[eth0]#reload
Running configuration has been changed.
Do you want to copy the 'running-config' to the 'startup-config'?
Press 'yes' to store, 'no' to drop changes : no
Press 'yes' to restart, 'no' to cancel : yes
The system is going down
Additional Information
For detailed information about configuring and operating guidance, set up procedures, and troubleshooting,
ton.com/manuals.
Additional Information
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Chapter 5 Contacting Patton for Assistance
Chapter contents
Introduction .........................................................................................................................................................33
Contact Information ............................................................................................................................................33
Patton Support Headquarters in the USA .......................................................................................................33
Alternate Patton Support for Europe, Middle East, and Africa (EMEA) .........................................................33
Warranty Service and Returned Merchandise Authorizations (RMAs) ..................................................................33
Warranty Coverage .........................................................................................................................................33
Out-of-warranty service .............................................................................................................................34
Returns for credit ......................................................................................................................................34
Return for credit policy .............................................................................................................................34
RMA Numbers ...............................................................................................................................................34
Shipping instructions ................................................................................................................................34
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SmartNode 5200 User Manual
5 • Contacting Patton for Assistance
Introduction
This chapter contains the following information:
RAS warranty and obtaining a return merchandise authorization (RMA).
Contact Information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
Patton Support Headquarters in the USA
• Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm EST (1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007
• Fax: +1 (301) 869-9293
Alternate Patton Support for Europe, Middle East, and Africa (EMEA)
• Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm CET (0900 to 1800 UTC/GMT)—by calling +41 (0)31 985 25 55
• Fax: +41 (0)31 985 25 26
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before ship-
ment. All of our products are backed by a comprehensive warranty program.
Note
If you purchased your equipment from a Patton Electronics reseller, ask your
reseller how you should proceed with warranty service. It is often more con-
venient for you to work with your local reseller to obtain a replacement.
Patton services our products no matter how you acquired them.
Warranty Coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the prod-
uct should it fail within one year from the first date of shipment. Our warranty is limited to defects in work-
manship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
Introduction
33
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SmartNode 5200 User Manual
5 • Contacting Patton for Assistance
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro-
phes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase
price).
• Over 60 days: Products will be accepted for repairs only.
RMA Numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please
use the original packing material that the device came in or pack the unit securely to avoid damage during ship-
ping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs)
34
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Appendix A Compliance Information
Chapter contents
Compliance ..........................................................................................................................................................36
EMC ...............................................................................................................................................................36
Low-Voltage Directive (Safety) .......................................................................................................................36
PSTN Regulatory ............................................................................................................................................36
CE Declaration of Conformity .............................................................................................................................36
Authorized European Representative ....................................................................................................................36
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SmartNode 5200 User Manual
A • Compliance Information
Compliance
EMC
• EN55022, Class A
• EN55024
Low-Voltage Directive (Safety)
• IEC/EN60950-1, 2nd edition
• AS/NZS60950-1
PSTN Regulatory
• TBR 3:1995 A1
• AS/ACIF S031:2001
CE Declaration of Conformity
This device conforms to the requirements of Council Directive 1999/5/EC on the approximation of the laws
of the member states relating to Radio and Telecommunication Terminal Equipment and the mutual recogni-
tion of their conformity and Directive 2011/65/EC relating to RoHS compliance.
The safety advice in the documentation accompanying this device shall be obeyed. The conformity to the
above directive is indicated by CE mark on the device.
Authorized European Representative
D R M Green
European Compliance Services Limited.
Greyfriars Court
Paradise Square
Oxford, OX1 1BE, UK
Compliance
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Appendix B Specifications
Chapter contents
Data Connectivity ................................................................................................................................................38
Voice Signalling ....................................................................................................................................................38
IP Services ............................................................................................................................................................38
Management ........................................................................................................................................................38
Operating Environment .......................................................................................................................................39
Operating Temperature ..................................................................................................................................39
Operating Humidity .......................................................................................................................................39
System ..................................................................................................................................................................39
Dimensions ..........................................................................................................................................................39
Weight and Power Dissipation .............................................................................................................................39
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B • Specifications
Note
Refer to the software feature matrix for the most up-to-date specifications.
Data Connectivity
10/100Base-TX Ethernet WAN port
4-port 10/100Base-TX Ethernet LAN switch
All ports full duplex, autosensing, auto-MDX
Voice Signalling
SIPv2
H.323v4
SIP call transfer, redirect
Overlap or en-bloc dialing
DTMF in-band, out-of-band
Configurable progress tones
IP Services
IPv4 router; RIPv1, v2 (RFC 1058 and 2453)
Programmable static routes
ICMP redirect (RFC 792); Packet fragmentation
DiffServe/ToS set or queue per header bits
Pocket Policing discards excess traffic
802.1p VLAN tagging
IPSEC AH & ESP Modes
Manual Key; IKE optional
AES/DES/3DES Encryption
Note
To use the IPSec VPN capabilities including AES/DES/3DES encryption
with the SmartNode 5200, you may need to purchase additional
license keys.
Note
The SmartNode 4562 is loaded with the VPN license from the factory.
Management
Industry standard CLI with remote Telnet access
HTTP web management and firmware loading
TFTP configuration & firmware loading
Data Connectivity
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SmartNode 5200 User Manual
B • Specifications
SNMP v1 agent (MIB II and private MIB)
Built-in diagnostic tools (trace, debug)
Operating Environment
Operating Temperature
32–104°F (0–40°C)
Operating Humidity
5–80% (non condensing)
System
CPU Motorola MC875 operating at 66 MHz
Memory:
• 16 Mbytes SDRAM
• 4 Mbytes Flash
Dimensions
7.3W x 1.6H x 6.1D in. (18.5H x 4.1W x 15.5D cm)
Weight and Power Dissipation
Table 6. SmartNode weight and maximum power specifications
SmartNode Model
Weight
Maximum Power Dissipation
5W
SN5200
30.5 oz./500 g
Operating Environment
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Appendix C Cabling
Chapter contents
Introduction .........................................................................................................................................................41
Ethernet ...............................................................................................................................................................41
40
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SmartNode 5200 User Manual
C • Cabling
Introduction
This section provides information on the cables used to connect the SmartNode and the interface cards to the
existing network infrastructure and to third party products.
Ethernet
Ethernet devices (10Base-T/100Base-T) are connected to the SmartNode over a cable with RJ-45 plugs. All
Ethernet ports on the SN5200 & SN4562 are Auto-MDX and use any straight or crossover cable to connect to
hubs, switches, PCs or other devices.
Hub
Straight-through cable
RJ-45, male
RJ-45, male
1
2
3
6
1
2
3
6
Note: Other pins are not used.
Figure 9. Typical Ethernet straight-through cable diagram
Introduction
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Appendix D Port Pin-outs
Chapter contents
Introduction .........................................................................................................................................................43
Ethernet ...............................................................................................................................................................43
42
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SmartNode 5200 User Manual
D • Port Pin-outs
Introduction
This section provides pin-out information for the ports of the SmartNode.
Ethernet
Table 7. RJ-45 socket
Pin
Signal
1
2
3
6
TX+
TX-
RX+
RX-
Note
Pins not listed are not used.
Introduction
43
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Appendix E SmartNode 5200 Factory
Configuration
Chapter contents
Introduction .........................................................................................................................................................45
44
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SmartNode 5200 User Manual
E • SmartNode 5200 Factory Configuration
Introduction
The factory configuration settings for SmartNode 5200 are as follows:
#----------------------------------------------------------------#
#
#
#
#
#
#
#
# 5200
# R3.xx BUILDxxxxx SIP
# 2005-08-25T00:00:00
# Factory configuration file
#
#----------------------------------------------------------------#
dns-client server 10.56.128.44
dns-relay
webserver port 80 language en
sntp-client
sntp-client server primary 129.132.2.21 port 123 version 4
system hostname AA1
system
ic voice 0
low-bitrate-codec g729
profile napt NAPT
profile voip default
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20
dtmf-relay rtp
rtp traffic-class local-default
profile pstn default
profile ringing-cadence default
play 1 1000
pause 2 4000
profile sip default
profile dhcp-server DHCP
network 192.168.1.0 255.255.255.0
include 1 192.168.1.10 192.168.1.99
lease 2 hours
Introduction
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SmartNode 5200 User Manual
E • SmartNode 5200 Factory Configuration
default-router 1 192.168.1.1
domain-name-server 1 192.168.1.1
profile aaa default
method 1 local
method 2 none
context ip router
interface eth0
ipaddress 10.10.10.10 255.255.254.0
use profile napt NAPT
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu
interface eth1
ipaddress 192.168.1.1 255.255.255.0
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu
context ip router
dhcp-server use profile DHCP
context cs switch
routing-table called-e164 fromSIPWAN
route default dest-service SERVICE-SIP-LAN
routing-table called-e164 fromSIPLAN
route 3.... dest-service SERVICE-SIP-LAN
route default dest-interface SIP-WAN
interface sip SIP-WAN
bind context sip-gateway GWSIP-WAN
route call dest-table fromSIPWAN
remote sip.local.com
interface sip SIP-LAN
bind context sip-gateway GWSIP-LAN
route call dest-table fromSIPLAN
local 10.10.10.10
service sip-location-service SERVICE-SIP-LAN
bind location-service LS-LAN
context cs switch
no shutdown
authentication-service AUTHSERV
username 37060 password qHDk6Ej6cAk= encrypted
username 37061 password qHDk6Ej6cAk= encrypted
username 37062 password qHDk6Ej6cAk= encrypted
username 37063 password qHDk6Ej6cAk= encrypted
Introduction
46
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SmartNode 5200 User Manual
E • SmartNode 5200 Factory Configuration
location-service LS-LAN
domain 1 10.10.10.10
identity 37060
authentication outbound
authenticate 1 authentication-service AUTHSERV username 37060
authentication inbound
authenticate 1 authentication-service AUTHSERV username 37060
registration inbound
identity 37061
authentication outbound
authenticate 1 authentication-service AUTHSERV username 37061
authentication inbound
authenticate 1 authentication-service AUTHSERV username 37061
registration inbound
identity 37062
authentication outbound
authenticate 1 authentication-service AUTHSERV username 37062
authentication inbound
authenticate 1 authentication-service AUTHSERV username 37062
registration inbound
identity 37063
authentication outbound
authenticate 1 authentication-service AUTHSERV username 37063
authentication inbound
authenticate 1 authentication-service AUTHSERV username 37063
registration inbound
location-service LS-WAN
domain 1 sip.local.com
identity-group IDENT-GROUP-WAN
authentication outbound
authenticate 1 authentication-service AUTHSERV
registration outbound
registrar sip.local.com
register auto
Introduction
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SmartNode 5200 User Manual
E • SmartNode 5200 Factory Configuration
call outbound
call inbound
identity 37060 inherits IDENT-GROUP-WAN
registration outbound
identity 37061 inherits IDENT-GROUP-WAN
registration outbound
identity 37062 inherits IDENT-GROUP-WAN
registration outbound
identity 37063 inherits IDENT-GROUP-WAN
registration outbound
context sip-gateway GWSIP-WAN
interface ifwan
bind interface eth0 context router port 5062
context sip-gateway GWSIP-WAN
bind location-service LS-WAN
no shutdown
context sip-gateway GWSIP-LAN
interface iflan
bind interface eth0 context router port 5060
context sip-gateway GWSIP-LAN
bind location-service LS-LAN
no shutdown
port ethernet 0 0
medium auto
encapsulation ip
bind interface eth0 router
no shutdown
port ethernet 0 1
medium auto
encapsulation ip
bind interface eth1 router
no shutdown
Introduction
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Appendix F End User License Agreement
Chapter contents
End User License Agreement ................................................................................................................................50
1. Definitions ..................................................................................................................................................50
2. Title ............................................................................................................................................................50
3. Term ...........................................................................................................................................................50
4. Grant of License ..........................................................................................................................................50
5. Warranty ....................................................................................................................................................50
6. Termination ................................................................................................................................................51
7. Other Licenses ............................................................................................................................................51
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F • End User License Agreement
End User License Agreement
By opening this package, operating the Designated Equipment or downloading the Program(s) electronically,
the End User agrees to the following conditions:
1. Definitions
A) Effective Date shall mean the earliest date of purchase or download of a product containing the Patton
Electronics Company Program(s) or the Program(s) themselves.
B) Program(s) shall mean all software, software documentation, source code, object code, or executable code.
C) End User shall mean the person or organization which has valid title to the Designated Equipment.
D) Designated Equipment shall mean the hardware on which the Program(s) have been designed and provided
to operate by Patton Electronics Company.
2. Title
Title to the Program(s), all copies of the Program(s), all patent rights, copyrights, trade secrets and proprietary
information in the Program(s), worldwide, remains with Patton Electronics Company or its licensors.
3. Term
The term of this Agreement is from the Effective Date until title of the Designated Equipment is transferred by
End User or unless the license is terminated earlier as defined in section “6. Termination” on page 51.
4. Grant of License
A) During the term of this Agreement, Patton Electronics Company grants a personal, non-transferable,
non-assignable and non-exclusive license to the End User to use the Program(s) only with the Designated
Equipment at a site owned or leased by the End User.
B) The End User may copy licensed Program(s) as necessary for backup purposes only for use with the Des-
ignated Equipment that was first purchased or used or its temporary or permanent replacement.
C) The End User is prohibited from disassembling; decompiling, reverse-engineering or otherwise attempt-
ing to discover or disclose the Program(s), source code, methods or concepts embodied in the Program(s)
or having the same done by another party.
D) Should End User transfer title of the Designated Equipment to a third party after entering into this
license agreement, End User is obligated to inform the third party in writing that a separate End User
License Agreement from Patton Electronics Company is required to operate the Designated Equipment.
5. Warranty
The Program(s) are provided as is without warranty of any kind. Patton Electronics Company and its licensors
disclaim all warranties, either express or implied, including but not limited to the implied warranties of mer-
chantability, fitness for a particular purpose or non-infringement. In no event shall Patton Electronics Com-
pany or its licensors be liable for any damages whatsoever (including, without limitation, damages for loss of
business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the
use of or inability to use the Program(s), even if Patton Electronics Company has been advised of the possibility
of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or
incidental damages, the above limitation may not apply to you.
End User License Agreement
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SmartNode 5200 User Manual
F • End User License Agreement
If the Program(s) are acquired by or on behalf of a unit or agency of the United States Government, the Gov-
ernment agrees that such Program(s) are commercial computer software or computer software documentation and
that, absent a written agreement to the contrary, the Government’s rights with respect to such Program(s) are
limited by the terms of this Agreement, pursuant to Federal Acquisition Regulations 12.212(a) and/or DEARS
227.7202-1(a) and/or sub-paragraphs (a) through (d) of the “Commercial Computer Software - Restricted
Rights” clause at 48 C.F.R. 52.227-19 of the Federal Acquisition Regulations as applicable.
6. Termination
A) The End User may terminate this agreement by returning the Designated Equipment and destroying all
copies of the licensed Program(s).
B) Patton Electronics Company may terminate this Agreement should End User violate any of the provisions
C) Upon termination for A or B above or the end of the Term, End User is required to destroy all copies of
the licensed Program(s)
7. Other Licenses
The Program may be subject to licenses extended by third parties. Accordingly, Patton Electronics Company
licenses the Programs subject to the terms and conditions dictated by third parties. Third party software identi-
fied to the Programs includes:
• A routing license is included at no charge.
• MGCP and VPN capabilities will require the purchase of an additional license.
• The LGPL (Lesser General Public License) open source license distributed to you pursuant to the LGPL
license terms (http://www.gnu.org/licenses/lgpl.html).
• RedBoot (Red Hat Embedded Debug and Bootstrap) embedded system debug/bootstrap environment from
Red Hat distributed to you pursuant to the eCos license terms (http://ecos.sourceware.org/license-
Source code is available upon request.
End User License Agreement
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|