Paradyne Network Card 8310 MVLt User Manual

HOTWIREt DSLAM  
FOR 8310 MVLt AND  
8510 RADSL CARDS  
USER’S GUIDE  
Document No. 8000-A2-GB26-10  
January 1999  
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Contents  
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Contents  
Manually Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12  
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Contents  
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About This Guide  
Document Purpose and Intended Audience  
This guide describes how to configure and operate the software component of  
the Hotwire Digital Subscriber Line Access Multiplexer (DSLAM) system. It is  
intended for administrators and operators who maintain the networks that support  
Hotwire operation.  
A basic understanding of internetworking protocols and their features is assumed.  
Specifically, you should have familiarity with Simple Network Management  
Protocol (SNMP), Network Management Systems (NMSs), and the following  
internetworking concepts:  
H
H
H
H
TCP/IP applications  
IP and subnet addressing  
IP forwarding (also referred to as IP routing)  
Bridging  
It is also assumed that you have already installed either the Hotwire 8600, 8800,  
or 8810 DSLAM. If you have not done so already, refer to the appropriate Hotwire  
DSLAM Installation Guide for installation instructions.  
NOTE:  
It is highly recommended that you read the Hotwire DSLAM for 8310 MVL  
and 8510 RADSL Cards Network Configuration Guide before you begin to  
use this guide and the Hotwire software. The Hotwire DSLAM 8310 MVL and  
8510 RADSL Cards Network Configuration Guide provides introductory  
information about the Hotwire DSLAM network models and theories.  
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About This Guide  
Document Summary  
Section  
Description  
Chapter 1  
Hotwire DSLAM System Description. Provides an  
overview of the Hotwire 8600 and 8800 systems.  
Hotwire Menus and Screens. Describes the operation  
of Hotwire menus, screens, and commonly used  
navigation keys. Also provides instructions on how to  
log in and log out of the system.  
Configuring the Hotwire DSLAM. Describes the  
required procedures for configuring the Hotwire  
system.  
Describes the optional procedures for configuring the  
DSL cards on the Hotwire system.  
Monitoring the Hotwire DSLAM. Describes operator  
programs that monitor the Hotwire system.  
Diagnostics and Troubleshooting. Describes common  
Hotwire operational problems and solutions.  
Download Code. Describes how to work with the  
Download Code and Apply Download menus.  
Traps. Describes the traps that are generated by the  
Hotwire system.  
Defines acronyms and terms used in this document.  
alphabetical order.  
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About This Guide  
Product-Related Documents  
Document Number  
Document Title  
5020-A2-GN10  
Hotwire 5020 POTS Splitter Central Office Installation  
Instructions  
5030-A2-GN10  
5038-A2-GN10  
5038-A2-GN11  
5620-A2-GN10  
6020-A2-GZ40  
6038-A2-GN10  
6310-A2-GN10  
8000-A2-GB22  
8000-A2-GB27  
8000-A2-GB90  
8000-A2-GZ40  
Hotwire 5030 POTS Splitter Customer Premises  
Installation Instructions  
Hotwire 5038 Distributed POTS Splitter Customer  
Premises Installation Instructions  
Hotwire 5038 MVL POTS Filter Customer Premises  
Installation Instructions  
Hotwire 5620 RTU Customer Premises Installation  
Instructions  
Hotwire 6020 MVL POTS Splitter Central Office  
Installation Instructions  
Hotwire 6038 MVL POTS Filter Customer Premises  
Installation Instructions  
Hotwire 6310 MVL Modem Customer Premises  
Installation Instructions  
Hotwire Management Communications Controller  
(MCC) Card, IP Conservative, User’s Guide  
Hotwire DSLAM for 8310 MVL and 8510 RADSL  
Cards Network Configuration Guide  
Hotwire 8100/8200 Internetworking Packet  
Concentrator (IPC) User’s Guide  
Hotwire MCC Card, IP Conservative, Installation  
Instructions  
8310-A2-GZ40  
8510-A2-GZ40  
8600-A2-GN20  
Hotwire 8310 MVL Card Installation Instructions  
Hotwire 8510 RADSL Card Installation Instructions  
Hotwire 8600 Digital Subscriber Line Access  
Multiplexer (DSLAM) Installation Guide  
8800-A2-GN21  
8810-A2-GN20  
Hotwire 8800 Digital Subscriber Line Access  
Multiplexer (DSLAM) Installation Guide  
Hotwire 8810 Digital Subscriber Line Access  
Multiplexer (DSLAM) Installation Guide  
Contact your sales or service representative to order additional product  
documentation.  
Most Paradyne documents are also available on the World Wide Web at:  
http://www.paradyne.com  
Select Service & Support Technical Manuals  
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About This Guide  
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Hotwire DSLAM System  
Description  
1
What is the Hotwire DSLAM?  
The Hotwiret Digital Subscriber Line Access Multiplexer (DSLAM) is a Digital  
Subscriber Line (DSL) platform that houses a Management Communications  
Controller (MCC) card and up to 18 DSL cards. These can be 8310 Multiple  
Virtual Lines (MVLt) cards, 8510 Rate Adaptive Digital Subscriber Line (RADSL)  
cards, or a combination of both.  
NOTE:  
All references to DSL cards refer to both the 8510 RADSL and 8310 MVL  
cards, unless specifically noted otherwise.  
The DSLAM interoperates with two types of Hotwire Service Nodes  
(SNs)/endpoints to deliver applications at high speeds in support of packet  
services over a DSL link.  
H
H
The 8310 MVL card interoperates with the Hotwire 6310 MVL modem.  
The 8510 RADSL card interoperates with the Hotwire 5620 RTU (Remote  
Termination Unit).  
The DSLAM is a set of central site products that terminate and consolidate packet  
data traffic from many customers in a serving area. It then forwards the traffic to  
one or more network access provider networks.  
High-speed Internet and intranet access is bridged on the Layer 2 port cards and  
multiplexed over backbone networks. By enabling very high speeds using DSL  
technology and concentrating Internet Protocol (IP) traffic, greater performance is  
realized.  
In addition, the Hotwire DSLAM with an endpoint such as a 6310 MVL modem  
and 5620 Service Node can co-exist with Plain Old Telephone Service (POTS)  
over the same copper telephone line, providing simultaneous usage of POTS and  
digital applications. That is, the optional central office (CO) POTS splitter and  
customer premises POTS filter allow simultaneous voice and data connections  
over a standard telephone line.  
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Hotwire DSLAM System Description  
The following illustration shows a typical Hotwire configuration.  
Central Office (CO)  
Customer Premises (CP)  
Network  
Service  
Provider  
Data  
Interface  
Hotwire  
IPC  
Ethernet  
DSL  
SN  
CARD  
POTS/DSL  
MDF  
DSLAM  
CO  
POTS  
Voice  
POTS  
Splitter  
Interface  
CP  
POTS  
Splitter  
CO  
Switch  
Optional  
Optional  
Legend: DSL - Digital Subscriber Line  
SN - Service Node  
MDF - Main Distribution Frame POTS - Plain Old Telephone Service  
IPC - Interworking Packet Concentrator  
98-15974  
Hotwire DSLAM Components  
The minimum hardware requirements for a Hotwire DSLAM system consists of  
the following components:  
H
H
H
One Hotwire 8600, 8800, or 8810 DSLAM chassis  
One MCC card  
One 8310 MVL or 8510 RADSL card  
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Hotwire DSLAM System Description  
Hotwire DSLAM Chassis  
There are three types of chassis:  
H
The Hotwire 8600 DSLAM chassis is an independent, standalone system.  
The stackable design provides for up to six chassis to share management  
access through a single MCC card, which in turn, allows an additional slot for  
a DSL card in each of up to five additional chassis.  
3
2
48V RTN  
A
B
A
B
ESD  
1
DC FUSES  
LINE  
MANAGEMENT  
LAN/WAN SLOT  
PWR  
T4A, MIN. 48V  
FAN  
ALM  
5
AC  
INPUT  
4
1
6
.
3
2
.
A
B
.
.
A
B
STACK  
48VDC CLASS  
LIMITED PWR SOURCE  
2
OR  
IN  
OUT  
SERIAL  
MCC  
1
2
3
POSITION  
98-15350-02  
In a stacked configuration, the first or base chassis must contain an MCC  
card in Slot 1. In addition to the MCC card, the base chassis can house up to  
two DSL cards. Each additional chassis in the stack houses up to three DSL  
cards. For more information, see the Hotwire 8600 Digital Subscriber Line  
Access Multiplexer (DSLAM) Installation Guide.  
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Hotwire DSLAM System Description  
H
H
The Hotwire 8800 DSLAM chassis is a 20-slot chassis designed to house up  
to 18 DSL cards and one MCC card. (The remaining slot is reserved for the  
future use of a redundant MCC card.) For more information, see the Hotwire  
8800 Digital Subscriber Line Access Multiplexer (DSLAM) Installation Guide.  
The Hotwire 8810 DSLAM chassis is a higher density carrier, for use with  
new and future high-density cards. This 20-slot chassis with integral power,  
alarm, cooling, and interface subsystems is designed to house up to 18 DSL  
cards and one MCC card. (The remaining slot is reserved for the future use  
of a redundant MCC card.) For more information, see the Hotwire 8810  
Digital Subscriber Line Access Multiplexer (DSLAM) Installation Guide.  
POWER  
ALARMS  
A
B
Fan Major Minor  
SYSTEM  
SYSTEM  
OK  
OK  
Alm  
Alm  
T
est  
T
est  
ETHERNET  
ETHERNET  
TX  
RX  
TX  
RX  
Coll  
Coll  
DSL POR  
T
1
2
3
4
RADSL  
MCC  
LAN/WAN SLOT  
MGT  
SERIAL  
-48V INPUT  
2
1
4
3
6
5
8
7
10  
12  
14  
13  
16  
15  
18  
17  
20  
SLOTS 13-18  
Interface  
Module  
LINES  
SLOTS 7-12  
11  
19  
ALARM  
9
MGT  
10BT  
SLOTS  
1
-
6
Ground  
Lug  
LAN/WAN SLOT  
Front View of a Hotwire 8800 or 8810 DSLAM Chassis  
99-15280-04  
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Hotwire DSLAM System Description  
MCC Card  
The chassis requires one MCC card, which is a processor card that administers  
and provides diagnostic connectivity to the DSL cards. It acts as a mid-level  
manager and works in conjunction with a Simple Network Management Protocol  
(SNMP) system, such as Paradyne’s OpenLanet DCE Manager for HP  
OpenView, via its LAN port. It gathers operational status for each of the DSL  
cards and responds to the SNMP requests. It also has a serial port for a local  
user interface to the DSLAM.  
For more information, see the Hotwire Management Communications Controller  
(MCC) Card, IP Conservative, User’s Guide.  
RADSL or MVL Card  
The chassis requires at least one RADSL or MVL card, which is a circuit card that  
contains four RADSL or MVL ports, an Ethernet interface to the Internet Service  
Provider (ISP), and a processor/packet forwarder. The processor/packet  
forwarder controls the endpoints and forwards the packet traffic via the Ethernet  
and RADSL or MVL interfaces. When the 8600 DSLAM chassis is fully populated  
with 5 expansion chassis, it provides a total of 68 RADSL or MVL modem ports.  
When the 8800 or 8810 DSLAM chassis is fully populated, it provides a total of  
72 RADSL or MVL modem ports.  
Hotwire DSLAM Features  
The Hotwire DSLAM system contains the following features:  
H
H
H
H
High-speed Internet or intranet access  
RADSL ports  
MVL ports  
Subscriber authentication, security access, and permission features that  
prevent users from accessing unauthorized services  
H
H
Diagnostic tests and performance capabilities  
Primary network management support via SNMP agent for monitoring and  
traps  
H
Telnet for configuration and diagnostics  
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Hotwire DSLAM System Description  
Levels of Access  
There are two levels of diagnostic/administrative access in the Hotwire DSLAM  
system:  
H
Administrator  
The Administrator has complete read/write access to the DSLAM system.  
With Administrator permission, you can set specific parameters and variables  
to configure cards, ports, interfaces, Virtual Network ID (VNID) bridging, and  
endpoint selection.  
H
Operator  
The Operator has read-only access and can view configuration information  
and monitor performance but has no configuration menu access or  
modification permission.  
Software Functionality  
Depending upon your system access, you can:  
H
H
H
Configure the system,  
Monitor the system, and/or  
Run applications and diagnostic tests to troubleshoot the network.  
Configuring the DSL Cards  
The Hotwire DSLAM software provides DSL configuration options to:  
H
H
H
H
Configure the DSL cards  
Configure the interfaces and ports  
Set up user accounts  
Upload or download a copy of a card’s configuration data to or from a Trivial  
File Transfer Protocol (TFTP) server  
H
Download a new version of the DSL and endpoint software  
NOTE:  
You must have Administrator permission to configure the system.  
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Hotwire DSLAM System Description  
Monitoring the DSL Cards  
The Hotwire DSLAM software provides submenu options to monitor the activity of  
the Hotwire DSL cards. The monitoring screens allow you to:  
H
H
List the status of active ports and interfaces in a card, as well as display  
statistics about other physical layers and interfaces.  
Display network protocol statistics, such as information about an application  
program assigned to a specific socket number, UDP statistics, TCP data and  
connection statistics, IP statistics, ICMP packet statistics, and SNMP  
statistics including SNMP authentication statistics.  
H
H
Display information about the Client, ARP, and VNIDs.  
Display endpoint information about DSL Ports 1–4 such as Service Node  
type, system name, system contact, and system location. Model and serial  
number, along with firmware and hardware revisions, are also shown.  
Use the monitoring screens to help you gather pertinent information and isolate  
potential problem areas. You can monitor the system with either Administrator or  
Operator permission.  
Hotwire DSLAM.  
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Hotwire DSLAM System Description  
Troubleshooting and Diagnostics  
The Hotwire DSLAM system provides DSL diagnostic submenu options that:  
H
H
Display self-test results for CPU health, memory and ports, and resets.  
Show major alarms such as Selftest Failure, Processor Failure, and DSL or  
Ethernet port failure.  
H
H
Show minor alarms such as Configuration Error or Incorrect SN ports.  
Run a nondisruptive packet echo test over the DSL line.  
NOTE:  
You must have Administrator permission to perform most of the  
troubleshooting and diagnostic activities. However, you can run nondisruptive  
tests as a user with Operator permission.  
For more information about troubleshooting and diagnostics, see Chapter 6,  
NOTE:  
If you would like more information on DSL-based services, applications, and  
network deployment, refer to Paradyne’s DSL Sourcebook. The book may be  
downloaded or ordered through Paradyne’s World Wide Web Site at  
http://www.paradyne.com.  
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Hotwire Menus and Screens  
2
Overview  
The Hotwire DSLAM has a menu- and screen-driven user interface system that  
enables the user to configure and monitor the Hotwire cards. This chapter  
contains:  
Menu and Screen Formats  
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Hotwire Menus and Screens  
Menu and Screen Formats  
The Hotwire DSLAM uses an ASCII-based text format for its menus and screens.  
This section describes the components of a typical Hotwire menu and screen.  
Components of a Hotwire Menu  
A typical Hotwire menu format looks like this:  
1
2
3
1. Menu Title is the top line of the menu window that displays the title of the  
menu or submenu.  
2. Menu List is the portion of the menu window that displays the list of menu  
options. When selected, a menu option displays a submenu window or  
screen.  
3. Letter Navigation Keys are provided within a menu list. These keys provide  
a convenient way (shortcut) to select a menu item.  
For example, from the Hotwire – DSL menu illustrated above, you can simply  
press the A key to select the Configuration menu item. The Configuration  
menu appears. You can then press the A key to select the Card Status menu  
item. This action displays the Card Status menu. (You can also use the arrow  
keys on your keyboard to select a menu item. See Commonly Used  
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Hotwire Menus and Screens  
Components of a Hotwire Screen  
A typical Hotwire screen looks like this:  
1
2
3
4
1. System Header Line is the top line of the screen. This line has two fields  
that provide system login information.  
— The first field displays the system name or the individual card name.  
(Access the System Information screen by selecting the appropriate card  
in the chassis and then follow this menu sequence: Configuration Card  
Status Card Info.) If you do not define the system name, the DSLAM  
user interface will display <no name>.  
— The second field displays the current login. This field displays  
R:<user_login>where R:indicates a remote login and  
<user_login>is the login account of the user currently accessing the  
system. For example, if a user with a login account called admin logs into  
the system, this field will display R:admin.  
2. Display Area is the top portion of the screen on which pertinent DSLAM  
system information is displayed. This is also the portion of the screen on  
which fields requiring input are displayed. However, you cannot enter values  
for the fields in this portion of the screen. You must enter field values in the  
Input Line at the bottom of the screen (see #3, below).  
3. Input Line is the area of the screen where you are prompted to enter values  
for the specific field that is highlighted on the screen.  
For example, in the General Interfaces screen above, the Interface Name  
field is highlighted. If you want to modify an interface, you must enter the  
Interface Name at the Input Interface Name:prompt at the bottom of  
the screen.  
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Hotwire Menus and Screens  
4. Status Line is the last line on the screen. This line displays status  
information about the selected card. For information about these fields, see  
Commonly Used Navigation Keys  
The following table lists navigation keys and their definitions. These commands  
are used to move around the Hotwire DSLAM menus and screens.  
Keys  
Definition  
Ctrl-e  
Returns to the Card Selection screen from any screen.  
Resets counters (on monitoring statistics displays).  
Clears the current input or prompt line.  
Displays pop-up menus.  
Ctrl-r  
Ctrl-u  
Ctrl-v  
Esc h, ?  
Esc l, Ctrl-l  
Esc n  
Displays the online Help screen.  
Refreshes the screen.  
Goes to the next window.  
Esc p, Ctrl-z  
Goes back to the previous window.  
Goes back to the original, top-level window.  
Esc t, Ctrl-a,  
Ctrl-c, Ctrl-t, or  
Ctrl-y  
Left arrow, Ctrl-b  
Right arrow, Ctrl-f  
Up arrow, Ctrl-p  
Moves the cursor to the left.  
Moves the cursor to the right.  
Moves up to the previous menu selection or entry field.  
Down arrow, Ctrl-n Moves down or to the next selection.  
Enter or Return  
Accepts entry.  
Backspace, Del,  
Ctrl-d  
Erases the character to the left of the prompt.  
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Hotwire Menus and Screens  
Hotwire Menu Hierarchy  
This section describes the menu structure of the Hotwire user interface.  
Hotwire Chassis Main Menu  
The following illustration shows the Hotwire Chassis Main Menu.  
Hotwire Chassis  
A. Chassis Info  
B. Card Selection  
C. Logout  
97-15566-01  
From the Hotwire Chassis Main Menu, you can select:  
H
A. Chassis Info to enter or display chassis information, such as the chassis  
name, name of person responsible for the system, and physical location of  
the chassis.  
H
B. Card Selection to select a particular card in the chassis. This screen also  
displays status information about all cards in the chassis. The card you select  
determines which Hotwire menu the system will display next (Hotwire – DSL  
menu).  
H
C. Logout to exit from the current login session on the Hotwire DSLAM.  
Hotwire – MCC Menu  
After selecting the MCC card from the Card Selection screen, the DSLAM system  
displays the Hotwire – MCC Menu. From this menu, you can configure, monitor,  
run applications, and troubleshoot the MCC card.  
For information on the MCC card, see the Hotwire Management Communications  
Controller (MCC) Card, IP Conservative, User’s Guide.  
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Hotwire Menus and Screens  
Hotwire – DSL Menu  
After selecting a specific DSL card from the Card Selection screen, the DSLAM  
system displays the Hotwire – DSL Menu.  
Hotwire – DSL  
A. Configuration*  
B. Monitoring  
C. Applications  
D. Diagnostics  
E. Exit  
See  
Configuration  
Menu*  
See  
Monitoring  
Menu  
Applications  
Diagnostics  
Function  
not Supported  
A. Selftest  
B. Alarms  
C. Packet Echo  
D. SN Selftest  
* The Configuration menu item appears only if you have  
Administrator permission.  
98-15975  
From this menu, you can configure, monitor, run applications, and troubleshoot a  
specific DSL card.  
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Hotwire Menus and Screens  
DSL Card Configuration Menu  
The following figure illustrates the complete Configuration menu hierarchy from  
the Hotwire – DSL menu.  
(A) Configuration  
A. Card Status  
B. Ports  
C. Interfaces  
D. Users  
E. Bridge  
F. SN Configuration  
G. Filters  
(F) SN Configuration  
(D) Users  
(B) Ports  
Function Not  
Supported  
A. Ethernet Port  
B. DSL Ports  
(A) Card Status  
(E) Bridge  
(C) Interfaces  
(G) Filters  
A. Card Info  
B. Time/Date  
C. NVRAM Clear  
D. NVRAM Cfg Loader  
E. Card Reset  
A. General  
B. Card VNID  
C. Port VNID  
D. Client VNID  
E. ARP  
A. General  
B. Control  
A. IP Filters  
F. Download Code  
(E) ARP  
(F) Download Code  
A. Parameters  
B. ARP Entry  
A. Download Code  
B. Apply Download  
98-15899-01  
NOTE:  
The Configuration menu and its submenus appear only when logging in to  
the system with a user account that has Administrator permission.  
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Hotwire Menus and Screens  
DSL Card Monitoring Menu  
The following figure illustrates the complete Monitoring menu hierarchy from the  
Hotwire – DSL menu.  
(B) Monitoring  
A. Card Status  
B. Physical Layer  
C. Interfaces  
D. Network Protocol  
E. Bridge  
F. SN Information  
G. Filters  
(G) Filters  
(A) Card Status  
(C) Interfaces  
(E) Bridge  
A. IP Filters  
A. Card Info  
B. Login History  
C. Syslog  
A. Active List  
B. Status  
A. Bridge Table  
B. MAC Table  
C. Client  
D. VNID  
E. ARP Table  
(B) Physical Layer  
(D) Network Protocol  
(F) SN Information  
A. Active List  
A. Socket Statistics  
B. UDP Statistics  
C. TCP Statistics  
D. IP Statistics  
E. ICMP Statistics  
F. SNMP Statistics  
B. Ethernet Stats  
C. EtherHDLC Stats  
D. DSL Link Perf  
E. DSL Perf Stats  
F. DSL Error Stats  
G. DSL Xmit Stats  
98-15900-01  
Logging In to the System  
This section describes how to log in to the Hotwire DSLAM system after the  
system has been configured for the first time.  
NOTE:  
When you power on the system for the first time, the system displays the  
Who Am I screen. This screen can be accessed only from the local console.  
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Hotwire Menus and Screens  
Reviewing the Levels of Access  
There are two levels of privileges on the Hotwire DSLAM system. Your user  
accounts can be configured with a user name, password, and privilege of:  
H
H
Administrator, giving you access to all of the features of the system including  
configuration options, or  
Operator, giving you read-only access.  
The default access is no login and password with Administrator status. To provide  
login security to the DSLAM, user accounts must be configured.  
NOTE:  
There must be at least one Administrator configured in order to have system  
security.  
For information on configuring user accounts, see the Hotwire Management  
Communications Controller (MCC) Card, IP Conservative, User’s Guide.  
User Login Screen  
You can log in to the Hotwire DSLAM system using either a local VT100-  
compatible terminal or a remote Telnet connection. However, the Hotwire DSLAM  
system accepts only one login session at a time.  
At the User Login screen, enter your login ID and password.  
NOTE:  
The User Login screen only appears if one or more users have been defined.  
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Hotwire Menus and Screens  
NOTE:  
The login ID and password are case-sensitive; that is, the system recognizes  
both upper- and lowercase letters. For example, if you enter your user name  
and password information in uppercase letters and your assigned user name  
and password are in upper- and lowercase letters, the system will not let you  
log in.  
After entering your login ID and password, the system displays the Hotwire  
Chassis Main Menu.  
Card Selection Screen  
From the Hotwire Chassis Main Menu, select Card Selection to display the status  
of any of the 18 DSL cards installed in the chassis by type and slot number. The  
Card Selection screen also displays general and interface status for each card.  
NOTE:  
The Card Selection screen for the Hotwire 8800 chassis appears slightly  
different from the 8600 shown below.  
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Hotwire Menus and Screens  
The status of each DSL card is indicated by codes displayed in any of eight  
positions to the right of the card selected.  
The following table explains the valid codes by position.  
Column  
Heading  
Position  
Display  
Description  
Slt  
<slot number>  
M = MCC card  
1–18 = slot number for DSL card  
Mdl #  
Stat  
<card type>  
First four digits of the card model number:  
8310 = MVL card  
8510 = RADSL card  
8000c = MCC card (conservative)  
1
2
3
4
T or _  
Test mode. Card currently in test mode or _ for  
no active test.  
M or _  
Major alarm. Major alarm present on card or _  
for no active major alarm.  
R or _  
Minor alarm. Minor alarm present on card or _  
for no minor alarm active.  
Eth  
U, D, or X  
Status of Ethernet link:  
U=Up, D=Down, X=Disabled  
DSL Lnk 5, 6, 7, & 8 U, D, X, or H Status of DSL card Port 1–4 link:  
U=Up, D=Down, X=Disabled, or  
H=Handshaking  
WAN Lnk For future Use.  
For example, if you select DSL card in Slot 1, the following may be displayed:  
1: 8510 _ M _ D U X X X  
Position:  
1 2 3 4  
5
6 7 8  
This display shows the following:  
H
H
H
H
H
H
H
There is an 8510 card in Slot 1  
Position 1 – No current test ( _ )  
Position 2 – Major alarm is present (M)  
Position 3 – No minor alarm present ( _ )  
Position 4 – Ethernet link is Down (D)  
Position 5 – DSL port 1 is Up (U)  
Positions 6, 7, and 8 – DSL ports 2, 3, and 4 are disabled (X)  
On the Card Selection screen, there is a prompt used to select a specific card in  
the DSLAM chassis. When a DSL slot number is entered, you are connected to  
the card you selected.  
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Hotwire Menus and Screens  
For more information about the status displayed on this screen, such as major  
Troubleshooting.  
Accessing the Hotwire – DSL Menu  
" Procedure  
To access the Hotwire – DSL menu:  
1. From the Hotwire Chassis Main Menu, select Card Selection.  
The Card Selection screen appears.  
2. Verify that the DSL card you want to access appears on the Card Selection  
3. At the Goto Card (MCC or DSLnn):prompt, enter the number of the  
slot. Then, press Enter. For example, if you want to configure the DSL card in  
Slot 13, type 13.  
The Hotwire – DSL menu appears.  
Exiting from the System  
You can manually log out of the system or, after five minutes of inactivity, the  
system will automatically log you out.  
Manually Logging Out  
" Procedure  
To exit from the Hotwire DSLAM system:  
1. Return to the Card Selection screen by selecting Exit from either the  
Hotwire – MCC menu or the Hotwire – DSL menu.  
2. Press Ctrl-z.  
3. From the Hotwire Chassis Main Menu, select Logout.  
The system exits from the current login session on the Hotwire DSLAM.  
Automatically Logging Out  
The DSLAM system has an automatic timeout feature that logs you out of the  
system after five minutes of inactivity. You will need to log back in to continue  
your work.  
To log back in, press Enter to display the User Login screen and log in.  
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Configuring the Hotwire DSLAM  
3
Overview  
The Hotwire DSLAM enables you to configure and manage the Hotwire MCC and  
DSL cards. This chapter describes the basic card configuration instructions.  
Domain Types  
To monitor and control the overall system, the Hotwire Access Network should be  
partitioned into two distinct domains:  
H
H
Service domain(s) (Layer 2)  
Management domain (Layer 3)  
It is recommended that the management domain reside in a separate domain  
from the service domain for security purposes and to improve download  
performance.  
Service Domain  
The service (or data) domain is comprised of all clients and servers (grouped  
physically or virtually) that communicate across a common WAN or LAN  
connection for internet access. This is the Layer 2 bridging domain of the NSP.  
The Access Node cards and the Service Nodes are the Hotwire components of  
this domain. The service domain encompasses an NSP and all end-user systems  
that subscribe to that NSP.  
Management Domain  
The primary function of the management domain is monitoring and configuring  
the network. The management domain resides in a mutually exclusive domain  
from that of the service (data) domains. The MCC card functions as a service  
router and is the primary tool for configuring and diagnosing the management  
domain.  
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Configuring the Hotwire DSLAM  
Configuring the DSL Cards  
Use the procedures in the following order to minimally configure DSL cards for  
user data connectivity. For detailed information on these instructions,  
For information about MCC and DSL card network topologies, consult the Hotwire  
DSLAM for 8310 MVL and 8510 RADSL Cards Network Configuration Guide. To  
configure the MCC card, refer to the Hotwire Management Communications  
Controller (MCC) Card, IP Conservative, User’s Guide.  
The following table lists optional steps to configure the VNID for the DSL card.  
For each DSL card, to . . .  
See . . .  
1. Configure VNID(s) on a RADSL or MVL Configuring VNID(s) on a DSL Card,  
card  
page 3-3.  
or MVL port  
Port, page 3-4.  
3. Configure static users  
4. Configure IP filter rules  
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Configuring the Hotwire DSLAM  
Configuring VNID(s) on a DSL Card  
" Procedure  
To configure at least one VNID for this RADSL or MVL card from the Hotwire –  
DSL Card menu:  
1. Follow this menu selection sequence:  
Configuration Bridge Card VNID (A-E-B)  
2. Type 0 or press Enter at the Item Number (0 to add new record):  
prompt.  
3. Enter the VNID at the Enter VNID ID between 2 and 4094 or  
space to delete:prompt.  
4. Enter enabled at the Enabled/Disabled:prompt in the Mux Fwd field.  
(Default = enabled.)  
5. Enter disabled at the Enabled/Disabled:prompt in the IP Filter field.  
(Default = disabled.)  
6. Enter enabled at the Enabled/Disabled:prompt in the IP Scoping field.  
(Default = enabled.)  
7. If desired, enter an ISP domain name at the Domain Name:prompt.  
Example: If entering a VNID for XYZ Company, enter XYZ as the Domain  
Name.  
8. Enter yes at the yes/no:prompt to save your changes.  
NOTES:  
Options, in Chapter 4, 8310 MVL and 8510 RADSL Card Configuration.  
Also, refer to Service Domain in the Hotwire DSLAM for 8310 MVL and  
8510 RADSL Cards Network Configuration Guide.  
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Configuring the Hotwire DSLAM  
Configuring the Active VNID on each DSL Port  
You can configure multiple VNIDs with different next hop routers with one active  
VNID configured per port.  
" Procedure  
To configure the active VNID on each RADSL or MVL port from the Hotwire –  
DSL menu:  
1. Follow this menu selection sequence:  
Configuration Bridge Port VNID (A-E-C)  
2. Enter the port number at the DSL Port #:prompt.  
3. Enter a (to activate) at the Action(Edit/Activate/Deactivate):  
prompt.  
4. Enter the number of the VNID to be assigned to this port at the Input  
Number: prompt. If you want a VNID that spans several RADSL or MVL  
cards, you must specify the same VNID number across all cards.  
Activate each port separately.  
5. Press Ctrl-z and save the changes.  
NOTES:  
Options, in Chapter 4, 8310 MVL and 8510 RADSL Card Configuration.  
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Configuring the Hotwire DSLAM  
Configuring Static Users  
" Procedure  
From the Hotwire – DSL menu:  
1. Follow this menu selection sequence:  
Configuration Bridge Client VNID (A-E-D)  
2. Enter the port number at the DSL Port #:prompt.  
3. Type 0 or press Enter at the Input Number: prompt.  
4. Enter the IP Address of this user at the Enter Client IP address  
(nnn.nnn.nnn.nnn): prompt.  
5. Enter the subnet mask at the Enter Subnet Mask  
(nnn.nnn.nnn.nnn): prompt.  
6. Enter the IP address of the next hop router for this client at the Enter IP  
address of next hop router (nnn.nnn.nnn.nnn): prompt.  
7. Enter the VNID for this user at the Input VNID ID: prompt.  
8. Enter yes at the yes/no:prompt to save your changes.  
NOTES:  
For more information about the fields listed above, see Table 4-4, Bridge  
Options, in Chapter 4, 8310 MVL and 8510 RADSL Card Configuration.  
For information on configuring dynamic users, see Service Domain in the  
Hotwire DSLAM for 8310 MVL and 8510 RADSL Cards Network  
Configuration Guide.  
Addressing a Location Using DHCP  
When IP Scoping is enabled, DHCP scoping is also enabled. The DSLAM  
intercepts IP ARP and DHCP transaction messages.  
H
DHCP clients in one VNID domain can only obtain the IP addresses in one IP  
subnet, and the router’s primary IP address is part of that subnet. As a result,  
DHCP clients in one VNID domain cannot be in different subnets.  
H
If the DHCP scope falls in a statically configured subnet, all the dynamic  
clients will get an IP address in that static subnet.  
There are three ways to locate IP addresses with DHCP:  
H
H
Dynamically provisioned host addresses (each entry is associated with lease  
time)  
Statically configured subnets with no lease time (dynamic clients obtain IP  
addresses within this subnet)  
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Configuring the Hotwire DSLAM  
Configuring Subnet Addressing  
To define a subnet entry, the IP address has to be entered as the lower boundary  
address of the subnet. Otherwise, only a host entry can be configured.  
For example, a subnet with a mask of 255.255.255.192 requires one of the  
following IP addresses:  
H
H
H
H
255.255.255.0  
255.255.255.64  
255.255.255.128  
255.255.255.192  
NOTE:  
For more information about the fields listed above, see Table 4-6, Filters  
Options, in Chapter 4, 8310 MVL and 8510 RADSL Card Configuration.  
Configuring Subnet Masks  
After the IP address is entered, a default subnet mask is displayed. The default  
subnet mask is based on the IP address entered and can be changed.  
If the IP Address entered is . . .  
xxx.xxx.xxx.0  
Then the Default Subnet Mask is . . .  
255.255.255.0  
xxx.xxx.0.0  
255.255.0.0  
xxx.0.0.0  
255.0.0.0  
xxx.xxx.xxx.xxx  
255.255.255.255  
To configure the DSL card, a valid subnet must be used. When a Host entry is  
input, any valid IP address results in a subnet mask of 255.255.255.255.  
When a Subnet entry is entered, the valid subnet mask is based on the IP  
address entered. A valid subnet mask must be in one of the following formats:  
H
H
H
H
255.0.0.0  
255.nnn.0.0  
255.255.nnn.0  
255.255.255.nnn  
Where nnn must be: 0, 128, 192, 224, 240, 248, 252, 254.  
NOTE:  
Options, in Chapter 4, 8310 MVL and 8510 RADSL Card Configuration.  
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Configuring the Hotwire DSLAM  
Configuring IP Filter Rules  
" Procedure  
Configure IP Filters and associated rules in the following sequence:  
1. Define each filter. An IP filter consists of a set of rules.  
2. Configure rules for each filter. TCP/UDP/ICMP traffic types can be selectively  
forwarded or discarded based on the conditions specified in the rule.  
3. Bind the filter to the interface using the General Interfaces screen (A-C-A).  
This is an example of data contained in the IP Filter Table.  
— An inbound filter acts on packets in the upstream direction from the client  
to the NSP server.  
— An outbound filter acts on packets in the downstream direction from the  
NSP server to the client.  
To configure the IP Filter attributes and rules, refer to DSL Configuration Filters  
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Configuring the Hotwire DSLAM  
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8310 MVL and 8510 RADSL Card  
Configuration  
4
Overview  
This chapter describes configuration options on the DSL card. Use these options  
to customize your applications. For information on customizing the MCC card,  
see the Hotwire Management Communications Controller (MCC) Card, IP  
Conservative, User’s Guide.  
DSL Configuration Card Status Screens  
Use the system information submenu of the Card Status screens to configure  
basic DSL card-level information.  
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8310 MVL and 8510 RADSL Card Configuration  
NOTE:  
Only a user who logs in to the Hotwire DSLAM with Administrative permission  
can configure the DSL card.  
" Procedure  
To configure card information, time/date, clear NVRAM, upload or download  
configuration sets, download new firmware, or reset card:  
1. Follow this menu selection sequence:  
Configuration Card Status (A-A)  
2. The Card Status menu appears. Enter the desired value on each selected  
screen and field as shown in Table 4-1 and press Enter.  
Table 4-1. Card Status Options (1 of 3)  
Card Info (Card Information)  
A-A-A  
Gives the user the ability to configure basic card-level information.  
Card Name – 16 alphanumeric characters. Name assigned to the card.  
Card Contact – 32 alphanumeric characters. Name or number of party responsible for  
card.  
Card Location – 16 alphanumeric characters. Location assigned to the card.  
Local Control Terminal Port Mode – Standard/Extended (Default = Standard).  
Standard is for USA keyboards; Extended is for European keyboards.  
Remote Control Terminal Port Mode – Standard/Extended (Default = Standard).  
Standard is for USA keyboards; Extended is for European keyboards.  
Time/Date  
A-A-B  
Gives the user the ability to view the time zone, local time, and date on the DSL card.  
Time zone – Name of your time zone.  
Local Time/Date – Time in hh.mm format (am or pm). Date in mm/dd/yy format.  
NOTE: At system boot time, the time zone, local time, and date on the DSL cards  
automatically synchronizes with the MCC card.  
NVRAM Clear  
A-A-C  
Gives the user the ability to clear out the Non-Volatile RAM (NVRAM) in order to reuse  
the card or to reconfigure the current card.  
CAUTION: If you select yes on this screen, you will permanently remove all of the  
configuration information you have stored on this card. The system will  
perform a reset and return to the factory configuration.  
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8310 MVL and 8510 RADSL Card Configuration  
Table 4-1. Card Status Options (2 of 3)  
NVRAM Cfg Loader (NVRAM Configuration Loader)  
A-A-D  
Gives the user the ability to upload or download a copy of the card’s binary  
configuration data to or from a Trivial File Transfer Protocol (TFTP) server.  
Configuration File Name – The file name may be a regular path name expression of  
directory names separated by a forward slash (/) ending with the file name. The total  
path name length must be less than 40 characters. If the TFTP server is hosted by a  
DOS machine, then directory and file names must follow the 8.3 naming convention  
imposed by DOS.  
DOS Machine  
If your server is hosted by a DOS machine, you must name the file to be uploaded  
using the DOS convention 8-character length. The system will automatically upload  
the configuration file and create directories and file names as needed.  
UNIX Machine  
If your server is hosted by a UNIX machine, the configuration file you name will not  
be created on the UNIX system by the TFTP server. It is critical that you work with  
your system administrator to plan the naming conventions for directories, file names,  
and permissions so that anyone using the system has read and write permissions.  
(This is a UNIX system security feature).  
NOTE: This must be done before you can upload files to a UNIX server.  
TFTP Server IP Address – Address in nnn.nnn.nnn.nnn format. This address must be  
in the management domain.  
TFTP Transfer Direction – Upload-to-Server/Download-to-Server (Default = Upload-to-  
Server). Select Upload-to-Server to store a copy of the card’s configuration on the  
server. Select Download-to-Server to have the file server send a copy of the stored  
configuration file to the card.  
Start Transfer Yes/No (Default = No).  
Packets Sent – Number of packets sent in download.  
Packets Received – Number of packets received in download.  
Bytes Sent – Number of bytes sent in download.  
Bytes Received – Number of bytes received in download.  
Transfer Status – Status of the upload or download transfer.  
NOTE: After a download, the card must be reset for the new configuration to take  
effect.  
Card Reset  
A-A-E  
Gives the user the ability to reset the card. This resets all counters and if a new  
configuration or software version has been downloaded, the new code will then become  
active.  
NOTE: This action disrupts the data flow for at least 30 seconds.  
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8310 MVL and 8510 RADSL Card Configuration  
Table 4-1. Card Status Options (3 of 3)  
Download Code (Download Code and Apply Download)  
A-A-F (A and B)  
Gives the user the ability to download a new version of code and apply the downloaded  
Download Code (A) or Apply Download (B)  
Download Code (A)  
This screen is similar to the NVRAM Configuration Loader screen (A-A-D).  
Image File Name – The file name may be a regular path name expression of directory  
names separated by a forward slash (/) ending with the file name. The total path name  
length must be less than 40 characters. If the TFTP server is hosted by a DOS  
machine, then directory and file names must follow the 8.3 naming convention imposed  
by DOS.  
TFTP Server IP Address – Address in nnn.nnn.nnn.nnn format. This address must be  
in the management domain.  
Start Transfer Yes/No (Default = No).  
Packets Sent – Number of packets sent in download.  
Packets Received – Number of packets received in download.  
Bytes Sent – Number of bytes sent in download.  
Bytes Received – Number of bytes received in download.  
Transfer Status – Status of the download transfer.  
Once the download is complete, press Ctrl-z to exit back to the Download Code  
submenu and select Apply Download.  
Apply Download (B)  
This selection applies the downloaded code and drops all connections by performing a  
device reset. This screen is used to overlay the previously downloaded image for the  
card. If you select yes at the Reset System prompt, the system goes through a system  
restart and interrupts service on the card. For further information on this feature, see  
NOTE: If you have not previously downloaded code, then you will not be able to  
access this selection.  
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8310 MVL and 8510 RADSL Card Configuration  
DSL Configuration Ports Screens  
Use the system information submenu of the Ports screens to display the DSL  
Ports screen.  
" Procedure  
To configure ports:  
1. Follow this menu selection sequence:  
Configuration Ports (A-B)  
2. The Ports menu appears. Enter the desired value on each selected screen  
and field as shown in Table 4-2 and press Enter.  
Table 4-2. Ports Options (1 of 3)  
Ethernet Port  
A-B-A  
Gives the user the ability to select full- or half-duplex on the Ethernet Port.  
Port Name – Enter the port name (up to 7 characters).  
Full Duplex – Enable/Disable (Default = Disable).  
Function – Edit/Reset. Select Reset to have changes become active.  
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8310 MVL and 8510 RADSL Card Configuration  
Table 4-2. Ports Options (2 of 3)  
DSL Ports (RADSL Parameters) 8510 RADSL Card  
A-B-B  
Gives the user the ability to configure the operational and alarm parameters of the  
RADSL ports on the RADSL 8510 card. Each RADSL port is configured separately.  
MVL Card section at the end of this table.  
Action – Edit/Reset. Edit to configure the DSL ports, Reset to reset the port and make  
changes active.  
Port # – Enter Port 1–4 (Default = 0).  
Tx Power – 0 dB, –3 dB, –6 dB. Enter the rate that allows you to reduce the transmit  
power by: –3 dB or –6 dB (Default = 0 dB). Short loops require less power, reducing  
crosstalk and giving better performance on longer loops in the same cable bundle.  
SN Tx Power – 0 dB, –3 dB, –6 dB, –9dB (Default = –6 dB).  
Startup Margin – The Startup Margin (SM) field is used to determine the quality of the  
connection of the upstream link on system startup. It is used in conjunction with the  
adaptive speed fields to determine the initial line speeds of the DSL link. The value is  
between –3 and 9. In Adaptive Mode, if the margin falls below SM, the DSL link will be  
restarted at a slower speed. If the calculated margin of the next speed is greater than  
SM by 3 dB, the speed will increase. Enter –3 to 9 (Default = 3).  
Reed-Solomon Interleaving – Long/Short (Default = Long).  
Behavior – Fixed/Adaptive (Default = Adaptive). In fixed rate mode, the DSL port will  
operate at the specified upstream and downstream speed. In rate adaptive mode, the  
rates will not exceed the maximum speed and traps are sent when the links drop below  
the minimum, as the transmission characteristics of the loop change.  
SN Type – Model number of endpoint. For Model 8510 RADSL Card, SN type is 5620.  
(This field is read-only.)  
Fixed: Down Speed* – 7168/6272/5120/4480/3200/2688/2560/2240/1920/1600/1280/  
1024/960/896/768/640/512/384/256 (Default = 2560 kbps).  
Fixed: Up Speed* – 1088/952/816/680/544/408/272/91 (Default = 1088 kbps). Enter  
the fixed upstream speed.  
Adaptive: Max Dn Speed* – 7168/6272/5120/4480/3200/2688/2560/2240/1920/1600/  
1280/1024/960/896/768/640/512/384/256 (Default = 7168 kbps). Enter the maximum  
downstream speed.  
Adaptive: Min Dn Speed* – 7168/6272/5120/4480/3200/2688/2560/2240/1920/1600/  
1280/1024/960/896/768/640/512/384/256 (Default = 640 kbps). Enter the minimum  
downstream speed.  
Adaptive: Max Up Speed* – 1088/952/816/680/544/408/272/91 (Default = 1088 kbps).  
Enter the maximum upstream speed.  
Adaptive: Min Up Speed* – 1088/952/816/680/544/408/272/91 (Default = 408 kbps).  
Enter the minimum upstream speed.  
Margin Threshold Offset: – Sends a trap message if the margin on either end falls  
below the startup margin by the selected value. Enter a value for the margin threshold  
trap (–7 dB to +14 dB, or D to Disable). (Default = +3).  
Example: With a startup margin of +3 dB and a threshold offset of +3 dB, the  
Low Margin Trap will be sent if the margin falls below 0 dB.  
Link Down Ct: – Sends a trap message if the number of DSL link down events in  
15 minutes exceeds the selected value. Enter a value for the Link Down Count Trap  
(0 to 1000, or D to Disable). (Default = 0.)  
NOTE: If you have made changes to this screen, select Reset in the Action field to  
make the changes active.  
* If you select a downstream speed of 2560 or higher, your upstream speed selection is  
limited to 1088/952/680/408.  
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8310 MVL and 8510 RADSL Card Configuration  
Table 4-2. Ports Options (3 of 3)  
DSL Ports (MVL Parameters) 8310 MVL Card  
A-B-B  
Gives the user the ability to configure the operational and alarm parameters of the MVL  
ports on the 8310 card. Each MVL port is configured separately.  
NOTE: For the 8510 RADSL card, refer to the previous section of this table,  
Action – Edit/Reset. Use Edit to configure the MVL ports. Use Reset to reset the port  
and make changes active.  
Port # – Enter Port 1–4 (Default = 0).  
Behavior – Adaptive. In rate adaptive mode, the rates will vary between the minimum  
and maximum speeds as the transmission characteristics of the loop change.  
Max Speed – 768/704/640/576/512/448/384/320/256/192/128 kbps (Default = 768).  
SN Type – Model number of endpoint. For Model 8310 MVL Card, SN type is 6310.  
(This field is read-only.)  
Margin Threshold: – Sends a trap message if the margin on either end falls below the  
selected value. Enter a value for the margin threshold trap (–5 dB to +10 dB)  
(Default = +3). Enter D to disable trap.  
Link Down Ct: – Sends a trap message if the number of MVL link down events in  
15 minutes exceeds the selected value. Enter a value for the Link Down Count Trap  
(0 — 1000). Enter D to disable trap. (Default = 0.)  
NOTE: If you have made changes to this screen, select Reset in the Action field to  
make the changes active.  
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8310 MVL and 8510 RADSL Card Configuration  
DSL Configuration Interfaces Screens  
Use the system information submenu of the Interfaces screens to configure basic  
interface information.  
" Procedure  
To view DSL card information, configure Maximum Transmission Unit (MTU)  
settings, bind filters to DSL interfaces, or restart, stop, or monitor an interface:  
1. Follow this menu selection sequence:  
Configuration Interfaces (A-C)  
2. The Interfaces menu appears. Enter the desired value on each selected  
screen and field as shown in Table 4-3 and press Enter.  
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8310 MVL and 8510 RADSL Card Configuration  
Table 4-3. Interfaces Options  
General (General Interfaces)  
A-C-A  
Gives the user the ability to configure and view basic card interface information about a  
given interface, including binding filters.  
Interface Name – 3 characters. e1a = Ethernet port; s1c, s1d, s1e and s1f = RADSL or  
MVL interface.  
Type – Static or Dynamic interface type.  
Protocol – HDLC or Ethernet. Interface protocol.  
Port List – Ports available on the card.  
MTU (max) – 64–1600 bytes (Default = 1536). Receipt of packets above the MTU  
setting will be dropped.  
NOTE: The above MTU values are the only values you may enter. Make certain  
that if you change from the default value, the new numbers are appropriate  
to your network. Do a card reset or reset the Ethernet interface.  
Inbound Filter Name – Enter the filter name with a maximum of 12 characters. This  
field appears only if the DSL interface selected is s1c–s1f. To view a list of configured  
inbound filters, press Ctrl-v.  
NOTE: An inbound filter acts on packets in the upstream direction from the client to  
the NSP server.  
Outbound Filter Name – Enter the filter name with a maximum of 12 characters. This  
field appears only if the DSL interface selected is s1c–s1f. To view a list of configured  
outbound filters, press Ctrl-v.  
NOTE: An outbound filter acts on packets in the downstream direction from the  
NSP server to the client.  
Control (Control Interfaces)  
A-C-B  
Gives the user the ability to start, stop, and monitor (up, down, or testing) the current  
state of an interface.  
NOTE: Stopping the interface disables all of the traffic on that port, including  
diagnostics. If you want to disable only customer traffic, disable all VNIDs  
on that port.  
There are no user-configurable elements on this screen except for the ability to start  
and stop the interface. Valid choices for the DSL card are e1a, s1c, s1d, s1e, and s1f.  
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8310 MVL and 8510 RADSL Card Configuration  
DSL Configuration Users Screens  
Use the system information submenu of the Users screens to configure login  
accounts for Telnet sessions directly to the DSL cards.  
This menu item is not currently supported on this card.  
DSL Configuration Bridge Screens  
Use the system information submenu of the Bridge screens to configure bridging  
information.  
" Procedure  
1. Follow this menu selection sequence:  
Configuration Bridge (A-E)  
2. The Bridge menu appears. Enter the desired value on each selected screen  
and field as shown in Table 4-4 and press Enter.  
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8310 MVL and 8510 RADSL Card Configuration  
Table 4-4. Bridge Options (1 of 3)  
General (General Bridge Parameters)  
A-E-A  
Gives the user the ability to configure general bridge parameters.  
Complete Entry Timeout – Enter the bridge aging timeout (10–1,000,000 seconds)  
(Default = 300).  
VNID Tagging – Enable/Disable VNID tagging on the card.  
Card VNID  
A-E-B  
Gives the user the ability to configure Virtual Network IDs (VNIDs) for the entire card.  
There are a maximum of 16 entries per card.  
Item – Enter 0 (zero) to add a new record.  
VNID – Enter a VNID between 2–4094 (Default = Null).  
Mux Fwd – Enable/Disable (Default = Enable).  
H When Mux Fwd is enabled, all upstream traffic is sent out the 10BaseT interface.  
Forwarding restrictions are set by the other parameters on the screen.  
H When Mux Fwd is disabled, the DSLAM forwards traffic based on a destination  
MAC address.  
Either enabled or disabled, traffic is forwarded on ports having the same VNID  
designation.  
IP Filter – Enable/Disable (Default = Disable).  
H When IP filtering is enabled,the DSLAM looks at IP traffic from the subscriber to  
authenticate the source IP address.  
H When IP filtering is disabled, no source authentication check is performed.  
IP Scoping – Enable/Disable (Default = Enable).  
H When IP Scoping is enabled, DHCP scoping is also enabled and the DSLAM  
intercepts IP ARP and DHCP transaction messages.  
H When IP Scoping is disabled, DHCP client entries are not added to the Client table  
and non-IP traffic is forwarded.  
Hotwire DSLAM.  
Domain Name – Enter the domain name of the Internet Service Provider (ISP).  
Port VNID  
A-E-C  
Gives the user the ability to configure one VNID association on an individual port.  
DSL Port # – Enter the DSL port number (Default = 1).  
VNID – Number of the VNID port (Default = none). This field is read-only.  
Default NHR – Enter the IP address of the next hop router (NHR) in nnn.nnn.nnn.nnn  
format (Default = none). If the NHR IP address does not exist for that port, a default  
NHR IP address is used. If the default NHR IP address does not exist, the Address  
Resolution Protocol (ARP) request is ignored.  
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8310 MVL and 8510 RADSL Card Configuration  
Table 4-4. Bridge Options (2 of 3)  
Client VNID  
A-E-D  
Gives the user the ability to configure static clients on VNIDs. Up to 32 entries per port  
(static users, DHCP users, or subnets) are allowed. Multiple screens are required to  
completely configure the port.  
For a list of VNID, press Ctrl-v.  
DSL Port # – Enter the DSL port number 1–4 (Default = 1).  
Item – Enter 0 to add a new client or enter an existing entry number to edit this entry.  
IP Address – For single users, enter the client IP address in nnn.nnn.nnn.nnn format  
(Default = none). There must be an entry in this field. Typically, all IP addresses in the  
same VNID would be on the same subnet.  
Configuring the Hotwire DSLAM.  
Subnet Mask – For multiple users with IP addresses in the same subnet, enter both the  
IP address and the subnet mask in nnn.nnn.nnn.nnn format.  
CAUTION: The same subnet cannot be assigned to multiple ports. An error  
message will appear if the IP address of the next hop router is not in the  
same subnet as the client IP address. Geographically dispersed clients  
are supported through static host-specific entries only.  
NHR – Enter the IP address of the next hop router in nnn.nnn.nnn.nnn format, if  
different than the default for the VNID (Default = none).  
VNID – VNID ID between 2–4094 (This field is read-only.)  
Type – S = Static or D = Dynamic (This field is read-only.)  
NOTE: If a DHCP response cannot be added to the host table because it already  
has 32 entries, and if IP scoping/filtering has been enabled on the Card  
VNID screen (A-E-B), any subsequent upstream packets from that host are  
dropped.  
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8310 MVL and 8510 RADSL Card Configuration  
Table 4-4. Bridge Options (3 of 3)  
ARP (Parameters and Add ARP Entry)  
Select Parameters (A) or ARP Entry (B)  
Parameters (A)  
A-E-E (A and B)  
Gives the user the ability to configure general Address Resolution Protocol (ARP) cache  
parameters.  
Complete Entry Timeout (minutes) – Length of time that a complete entry remains in  
the ARP Table before removal. A complete entry is one for which there is a MAC  
address and a node has responded to the ARP request.  
Range = 1–200,000 minutes (Default = 20).  
Incomplete Entry Timeout (minutes) – Length of time in minutes that an incomplete  
entry remains in the ARP table before being removed. (An incomplete entry is an entry  
without a MAC address.) This is also the amount of time that a packet will remain in the  
system while waiting for address resolution.  
Range = 1–255 minutes (Default = 3).  
NOTE: If you have made changes to this screen, you must do a card reset for the  
changes to be in effect.  
ARP Entry (Add ARP Entry) (B)  
Gives the user the ability to add entries into the ARP cache.  
Item – Enter 0 (zero) to add a new record.  
IP Address nnn.nnn.nnn.nnn format.  
MAC Address xx-xx-xx-xx-xx-xx format.  
VNID – Enter a VNID ID between 2–4094 (Default = Null). There must be an entry  
made in this field.  
Trailer Yes/No (Default = No).  
Perm Yes/No (Default = No). If you select Yes for Permanent and No for Proxy, the  
ARP entry will be saved in NVRAM (up to 32 entries). These are loaded when the card  
resets.  
NOTE: For the Add ARP Entry (B) screen, all other information entered is not  
stored in the non-volatile memory and will be lost when you reset the card.  
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8310 MVL and 8510 RADSL Card Configuration  
DSL Configuration Service Node Screens  
Use the SN Configuration screen to configure endpoint Service Node information.  
" Procedure  
1. Follow this menu selection sequence:  
Configuration SN Configuration (A-F).  
2. The SN Configuration menu appears. Enter the desired value on the selected  
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8310 MVL and 8510 RADSL Card Configuration  
Table 4-5. Service Node Options  
SN Configuration  
A-F  
Displays endpoint information for the 5620 RTU or 6310 MVL modem.  
Port # – Enter the RADSL or MVL port number (1–4).  
SN Type – Model number of SN connected to the DSL port. For Model 8510 RADSL,  
the SN is 5620. For Model 8310 MVL, the SN is 6310. (This field is read-only.)  
System Name – 16 alphanumeric characters. Enter the name assigned to the SN.  
System Contact – 32 alphanumeric characters. Enter the name or number of the  
person responsible for the SN.  
System Location – 16 alphanumeric characters. Enter the location of the SN.  
Model Num – Model number of card. (This field is read-only.)  
Serial Num – Serial number of card. (This field is read-only.)  
Firmware Rev – Version of firmware. (This field is read-only.)  
Hardware Rev – Version of hardware. (This field is read-only.)  
CAP Rev – Version of CAP chipset for Model 8510 RADSL card only. (This field is  
read-only.)  
MVL Rev – Version of MVL chipset for Model 8310 MVL card only. (This field is  
read-only.)  
Reset SN? Yes/No. Enter yes to reset the SN and begin a self-test.  
NOTE: Entering yes in the Reset SN field will temporarily disrupt the data path on  
the specified DSL port while the SN resets.  
SN Selftest Results – Pass/Fail. This field displays the results of the SN self-test, when  
completed.  
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8310 MVL and 8510 RADSL Card Configuration  
DSL Configuration Filters Screen  
Use the IP Router Filters to add, delete, or edit a filter.  
" Procedure  
1. Follow this menu selection sequence:  
Configuration Filters IP Filters (A-G-A).  
2. The IP Filters screen appears. Enter the desired value on the selected screen  
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8310 MVL and 8510 RADSL Card Configuration  
Table 4-6. Filters Options (1 of 2)  
IP Filters (IP Filter Table)  
A-G-A  
The IP Filter Table screen displays the following information:  
Item # – Enter a value from 1–8 to add, delete, or modify individual filter entries.  
Filter Name – Name of the IP filter. (This field is read-only.)  
# of Rules – Number of rules in the IP filter. (This field is read-only.)  
Def filter action – Forward/discard. Default filter action. (This field is read-only.)  
VNID – Interface and VNID to which the filter belongs. (This field is read-only.)  
Port – Port to which the filter belongs: s1c–s1f. (This field is read-only.)  
Filter status – Active/Inactive (Default = Inactive). (This field is read-only.)  
Direction – Inbound/Outbound. (This field is read-only.)  
On the bottom of this screen, at the  
Item Number (0 to Add, # to Edit, –# to Delete) prompt:  
H Select 0 (zero) to add a new filter.  
H Select # (n) to edit existing filters. Example: Enter 3 to add Filter #3.  
H Select -#(–n) to delete a filter. Example: Enter –6 to delete Filter #6.  
The Add or Edit selection takes you to the IP Filter Configuration screen. When you exit  
that screen, you return to the IP Filters screen.  
NOTE: Deleting the filter deletes all the rules associated with that filter.  
IP Filters (IP Filter Configuration screen)  
A-G-A  
Allows you to build multiple rules for an IP filter. A filter consists of a set of rules applied  
to a specific interface to indicate whether a packet received or sent out of that interface  
is forwarded or discarded. You can add, edit, or delete filter rules within a named set.  
A filter works by successively applying the rules to the information obtained from the  
packet header until a match is found. The filter then performs the action specified by the  
rule on that packet, which forwards or discards the packet. If all the rules are searched  
and no match is found, the configured default filter action is executed.  
Host rules have higher precedence than network rules. Rules apply to the  
source/destination IP address, source/destination port number, and traffic types, such  
as TCP/UDP/ICMP. TCP/UDP/ICMP traffic is forwarded or discarded based on the  
conditions specified in the rule, including source and/or destination address and source  
and/or destination port number. You can have up to 33 rules per filter. Each rule reduces  
the packet throughput of the DSL card.  
There can be 8 filters per DSL card with a maximum of two filters per DSL port, one  
inbound filter and one outbound filter. The same filter can be applied as an inbound filter  
and an outbound filter. Filters are configured on the port card and the processing takes  
place on the endpoint.  
NOTE: Once your rules have been configured, you can then bind and activate the  
filter on the DSL interface using the Configuration Interfaces General  
screen (A-C-A).  
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8310 MVL and 8510 RADSL Card Configuration  
Table 4-6. Filters Options (2 of 2)  
IP Filters (IP Filter Configuration) (continued)  
A-G-A  
Filter Name – Up to 12 characters.  
Default Filter Action – Forward (Packet)/Discard (Packet) (Default = Forward).  
The Default Filter Action applies when there is no match or the filter has no rules  
configured.  
DHCP Filter Action – Forward (Packet)/Discard (Packet) (Default = Forward).  
Forwards or discards DHCP transaction traffic on a particular DSL port.  
Rule # – Up to 33 rules can be configured for each filter. The rule number is  
automatically assigned. The rules are reviewed sequentially. The most common rules  
should be entered first.  
Source Address nnn.nnn.nnn.nnn format. Enter valid host or network IP address.  
If 0.0.0.0 is entered, Source Comparison is ignored.  
Chapter 3, Configuring the Hotwire DSLAM.  
Source Mask nnn.nnn.nnn.nnn format. If you specify a source subnet mask of  
0.0.0.0, the system skips the source address comparison.  
Source Comparison – Enabled/Disabled (Default = Disabled). When Source  
Comparison is disabled, the comparison is ignored.  
Source Port # – 0–65535 (Default = 0).  
Comparison Type (for source information) – Ignore – Do not do a comparison. To do a  
comparison on the port number specified in the packet and the rule, specify one of the  
following: Ignore – Ignore ports, EQ – Equal to, NEQ – Not Equal to, GT – Greater than,  
LT – Less than, In_Range – Within the specified range, Out_Range – Outside of the  
specified range (Default = Ignore).  
Max. Source Port No. – 0–65535. Appears only when the source comparison type is In  
Range or Out of Range.  
Destination Address nnn.nnn.nnn.nnn format.  
Destination Mask nnn.nnn.nnn.nnn format. If you specify a destination subnet mask  
of 0.0.0.0, the system skips the destination address comparison.  
Destination Comparison – Enabled/Disabled (Default = Disabled). When Destination  
Comparison is disabled, the comparison is ignored.  
Destination Port # – 0–65535 (Default = null).  
Comparison Type (for destination information) – Ignore – Ignore ports, EQ – Equal to,  
NEQ – Not Equal To, GT – Greater than, LT – Less than, In_Range – Within the  
specified range, Out_Range – Outside of the specified range.  
Max. Destination Port No. – 2–65535. Appears only when the destination port  
comparison type is In Range or Out of Range.  
Action – For a rule, TCP, UDP, or ICMP traffic will be forwarded or discarded provided  
other conditions have been satisfied.  
H TCP – Forward/Discard (Default = Forward).  
H UDP – Forward/Discard (Default = Forward).  
H ICMP – Forward/Discard (Default = Forward).  
Delete Rule Yes/No (Default = No).  
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Monitoring the Hotwire DSLAM  
5
Overview  
The Hotwire DSLAM lets you monitor the activity of the Hotwire DSL cards.  
When you select Monitoring from the Hotwire DSL Main Menu, a menu tree of  
selections on history and error logs, performance statistics, card status, and  
physical and logical interface status information is presented.  
Most of the Monitoring screens are read-only; that is, the information displayed is  
to help you gather pertinent information and isolate potential problem areas. For  
diagnostic tools and hardware and software troubleshooting techniques, see  
DSL Monitoring Card Status Screens  
Use the Card Status screens to display read-only system information.  
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Monitoring the Hotwire DSLAM  
" Procedure  
To view general card information, login history, and the system log:  
1. Follow this menu selection sequence:  
Monitoring Card Status (B-A)  
2. The Card Status menu appears. Select the submenu option as shown in  
Table 5-1 and press Enter.  
Table 5-1. Card Status Options  
Card Info (General Card Information)  
B-A-A  
Displays card information.  
Card Name – Name assigned to the card.  
Card Location – Physical location of the system.  
Card Contact – Name or number of the person responsible for the card.  
Card Up Time – Length of time the card has been running.  
Available Buffers – Number of Buffers not in use.  
Buffer Ram Size – Size of the Buffer Ram.  
Fast Data Ram Size Total and Available Fast Data Ram.  
Card Type – Type of Card (MCC, DSL).  
Model Num – Model number of card.  
Serial Num – Serial number of card.  
Firmware – Version of firmware.  
CAP Firmware – Version CAP chipset for Model 8510 RADSL card only.  
MVL Rev – Version of MVL chipset for Model 8310 MVL card only.  
Hardware Rev – Version of hardware.  
Login History  
B-A-B  
Displays a list of information on the 10 most recent logins.  
User – User ID.  
Time – Date and time of the most recent login.  
Local/Remote – Local or Remote Connection.  
Number of unsuccessful Console logins – Number of console logins that were  
incorrect in the last 10 attempts.  
Number of unsuccessful Telnet logins – Number of Telnet logins that were incorrect  
in the last 10 attempts.  
Syslog (System Log)  
B-A-C  
Displays a time stamped sequential list of operational type errors by date and error.  
There is one logged error per line in a downward scrolling list. The list has a 17-error  
Screen Example.  
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Monitoring the Hotwire DSLAM  
Syslog Screen Example  
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Monitoring the Hotwire DSLAM  
DSL Monitoring Physical Layer Screens  
Use the Physical Layer screens to display read-only system information about  
physical ports.  
" Procedure  
To view the active ports list, Ethernet statistics, and HDLC bus statistics:  
1. Follow this menu selection sequence:  
Monitoring Physical Layer (B-B)  
2. The Physical Layer menu appears. Select the submenu option as shown in  
Table 5-2 and press Enter.  
Table 5-2. Physical Layer Options (1 of 6)  
Active List (Active Ports List)  
B-B-A  
Displays a list of the current status of all the active ports (e1a = Ethernet;  
s1c, s1d, s1e, and s1f = DSL cards).  
Num – Number of the port.  
Name – Name of the port.  
Description – Type of port.  
MAC Address – MAC address of the active port. (Internal dummy address used for  
non-Ethernet ports.)  
Status – In-use or disconnected.  
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Monitoring the Hotwire DSLAM  
Table 5-2. Physical Layer Options (2 of 6)  
Ethernet Stats (Ethernet Statistics)  
B-B-B  
Displays a list of the Ethernet statistics of the LAN port (e1a).  
The counters increment in real time and you may press Ctrl-r at any time to reset the  
counters.  
Port – Type of port (e1a).  
Initialized Ethernet Ports – e1a (There is only one other net port on the card).  
LAN Address – LAN (or MAC) address of the Ethernet port.  
Bytes received – Number of bytes received by the Ethernet port since the last reset.  
Bytes transmitted – Number of bytes transmitted by the Ethernet port since the last  
reset.  
Packets received – Number of packets received by the Ethernet port since the last  
reset and what type.  
H Multicast – Single packets copied to a specific subset of network addresses.  
H Broadcasts – Messages sent to all network destinations.  
H Flooded – Information received, then sent out to each of the interfaces.  
H Filtered – Processes or devices that screen incoming information.  
H Discarded – Packets discarded.  
H VNID Error – Number of errors transmitted by the VNID and what type.  
Errors – Number of errors transmitted by the Ethernet port and what type.  
H M = Multi-collision frames – not counted in this release and always set to 0.  
H L = Late collisions – collision detected often; at least 64 bytes have been  
transmitted.  
H E = Excessive collisions – port tried to send a packet 15 times without success.  
H Overruns – No buffer space.  
H Bad CRC – Cyclic Redundancy Check.  
H Framing – Receiver improperly interprets set of bits within frame.  
H Jumbo gram – Ethernet packet too long.  
H Overflow – Part of traffic that is not carried.  
H Buffer – No buffer space.  
Fast restarts – Number of fast restarts and what type (RX off, TX off, Mem err).  
Endless Pkt – Number of endless packets received on the Ethernet port.  
Startless Pkt – Number of startless packets received on the Ethernet port.  
Babble – Number of garbled packets received due to crosstalk.  
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Monitoring the Hotwire DSLAM  
Table 5-2. Physical Layer Options (3 of 6)  
Ethernet Stats (Ethernet Statistics) (continued)  
B-B-B  
Packets transmitted – Number of packets transmitted by the Ethernet port and what  
type.  
H Multicast – Single packets copied to a specific subset of network addresses.  
H Broadcast – Messages sent to all network destinations.  
H Flooded – Information received, then sent out to each of the interfaces.  
H Local origin – Locally transmitted packet; e.g. Ping.  
H Queued – Packets waiting to be processed.  
Errors – Number of errors transmitted by the Ethernet port and what type.  
H M = Multi-collision frames – not counted this release and always set to 0.  
H L = Late collisions – collision detected often; at least 64 bytes have been  
transmitted.  
H E = Excessive collisions – port tried to send a packet 15 times without success.  
Disconnects – Number of disconnects on the Ethernet port and what type.  
H Disable – Transmit error, timed out.  
H MAU drop – Transceivers dropped.  
H Xmit fail – Transmit fail.  
EtherHDLC Stats (EtherHDLC Statistics)  
B-B-C  
Displays statistics in real time on the HDLC link later protocol between the Access Node  
and each Service Node (s1c, s1d, s1e, and s1f ports.) (See field definitions from  
previous screen.)  
The counters increment in real time and you may press Ctrl-r at any time to reset the  
counters.  
Port name – Port name (s1c, s1d, s1e, or s1f).  
Initialized EtherHDLC Ports – s1c, s1d, s1e, or s1f.  
Bytes received – Number of bytes received.  
Bytes transmitted – Number of bytes transmitted.  
Packets received – Number of packets received.  
Packets transmitted – Number of packets transmitted.  
Errors – Number of other receive errors. (If a high number of errors have been received,  
the card may have to be reset.)  
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Monitoring the Hotwire DSLAM  
Table 5-2. Physical Layer Options (4 of 6)  
DSL Link Perf (DSL Link Performance Summary)  
B-B-D  
Displays a summary of the link performance for each of the DSL ports.  
Enter port number 1–4 to see the fields for current 15-minute period (real time count of  
events during the past 0 to 15 minutes), previous 15-minute period (data updated every  
15 minutes), previous 1-hour period (data updated every hour), and 24-hour period (data  
is updated every hour).  
Port # : – Enter the port number (1–4) you wish to monitor.  
Dn Margin – Measure of the noise margin on the specified port in the downstream  
direction. A positive margin number reflects a lower error rate with a higher tolerance.  
Up Margin – Measure of the noise margin on the specified port in the upstream  
direction. A positive margin number reflects a lower error rate with a higher tolerance.  
DnErrRate – This statistic is not available for this release and 0 (zero) appears for each  
time period.  
UpErrRate – Block error rate in the upstream direction. Error rate = bad blocks/good  
-B  
blocks and is expressed as A x 10 .  
DnAttEst – Measure of the downstream transmission loss on the DSL line.  
UpAttEst – Measure of the upstream transmission loss on the DSL line.  
link dn count – Number of times the DSL link has gone down.  
elp lnk up – Count of the elapsed time in seconds that the link has been up.  
elp time – Count of the elapsed time in seconds since the DSL card was last reset.  
Pct link up – Percentage of time the DSL link has been up in the past 24 hours.  
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Monitoring the Hotwire DSLAM  
Table 5-2. Physical Layer Options (5 of 6)  
DSL Perf Stats (DSL Performance Stats)  
B-B-E  
Displays the link performance for each of the DSL ports. Tells you the number of times  
the link has been down and the elapsed time the link has been up.  
Enter port number 1–4 to see the fields for current 15-minute period (real time count of  
events during the past 0–15 minutes), previous 15-minute period (data updated every  
15 minutes), previous 1-hour period (data updated every hour), and 24-hour period (data  
updated every hour).  
Port # : – Enter the port number (1–4) you wish to monitor.  
15min Valid – Number of 15-minute intervals in which downstream performance data  
has been received across the DSL link from the endpoint (SN).  
pkt rcv dn – Number of downstream packets received.  
pkt snt dn – Number of downstream packets sent.  
pkt lost dn – Number of downstream packets lost.  
pkt rcv up – Number of upstream packets received.  
pkt snt up – Number of upstream packets sent.  
pkt lost up – Number of upstream packets lost.  
k octs sent dn – How many thousands of octets have been sent to the SN.  
k octs rcv dn – How many thousands of octets have been received by the SN.  
k octs sent up – How many thousands of octets have been sent upstream from the SN.  
k octs rcv up – How many thousands of octets have been received upstream from the  
SN.  
Customer Data  
k octs sent dn – How many thousands of octets have been sent downstream.  
k octs sent up – How many thousands of octets have been received upstream.  
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Monitoring the Hotwire DSLAM  
Table 5-2. Physical Layer Options (6 of 6)  
DSL Error Stats  
B-B-F  
Displays the error performance (margin) rates for each of the DSL ports after selecting a  
specific DSL port number. Margin is a measure of performance.  
Enter port number 1–4 to see the fields for current 15-minute period (real time count of  
events during the past 0–15 minutes), previous 15-minute period (data updated every  
15 minutes), previous 1-hour period (data updated every hour), and 24-hour period (data  
-7  
bucket updated every hour). A margin of 0 db equals an expected bit error rate of 10 .  
(The higher the margins, the fewer the errors.)  
The counters increment in real time and you may press Ctrl-r at any time to reset the  
counters.  
dn margin – Measure of the noise margin on the specified port in the downstream  
direction. A positive margin number reflects a lower error rate with a higher tolerance.  
up margin – Measure of the noise margin on the specified port in the upstream  
direction. A positive margin number reflects a lower error rate with a higher tolerance.  
dn err rate – This statistic is not available for this release and an NA appears for each  
time period.  
up err rate – Block error rate in upstream direction. Error rate = bad blocks/good blocks  
-B  
and is expressed as A x 10 .  
dn err secs – Count of the number of down error seconds with at least one block error  
in the downstream data path.  
up err secs – Count of the number of up error seconds with at least one block error in  
the upstream data path.  
dn svr err sec – Count of the number of seconds with at least 800 block errors in the  
downstream data path.  
up svr err sec – Count of the number of seconds with at least 800 block errors in the  
upstream data path.  
DSL Xmit Status (DSL Transmit Stats)  
B-B-G  
Displays the transmit and receive statistics for each of the DSL ports after selecting a  
specific DSL port number.  
Enter port number 1–4 to see the fields for current 15-minute period (real time count of  
events during the past 0–15 minutes), previous 15-minute period (data updated every  
15 minutes), previous 1-hour period (data updated every hour), and 24-hour period (data  
updated every hour).  
The counters increment in real time and you may press Ctrl-r at any time to reset the  
counters.  
Port # – Enter the port number (1–4) you wish to monitor.  
dn xmit pwr – Measure of the power level of the downstream signal sent to the SN  
(in db).  
up xmit pwr – Measure of the power level of the upstream signal sent by the SN (in db).  
dn rx gain – Measure of how much amplification was applied to the signal received at  
the SN.  
up rx gain – Measure of how much amplification was applied to the signal received at  
the DSLAM port.  
dn att est – Measure of the downstream transmission loss on the DSL line.  
up att est – Measure of the upstream transmission loss on the DSL line.  
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Monitoring the Hotwire DSLAM  
DSL Monitoring Interfaces Screens  
Use the Interfaces screens to display read-only system information about  
interfaces.  
" Procedure  
To view the active interfaces list and interface status list:  
1. Follow this menu selection sequence:  
Monitoring Interfaces (B-C)  
2. The Monitor Interfaces menu appears. Select the submenu option as shown  
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Monitoring the Hotwire DSLAM  
Table 5-3. Monitor Interfaces Options  
Active List (Active Interfaces List)  
B-C-A  
Displays a list of the current status of all of the active interfaces in the card.  
if – Number of the interface.  
name – Name of the interface.  
type – Interface type (static).  
link – Name of the protocol on the interface.  
state – Current state of the interface.  
ll-state – Not applicable.  
port – Port linked to this interface.  
The only information that changes on this screen is the state (active or port-wait)  
column.  
Status (Interface Status)  
B-C-B  
Displays a list of additional information, after a specific interface (port) has been  
selected.  
if name – Enter the name of the desired interface.  
protocol – Type of protocol for the entered interface name.  
port – Port linked to this interface.  
restarts – Number of times interface has been restarted.  
user – <na> or none.  
type – Static.  
link-downs – Number of times the link has gone down.  
state – Active or prtwait.  
inactivity T/O – Number of times the interface has timed out.  
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Monitoring the Hotwire DSLAM  
DSL Network Protocol Screens  
Use the Network Protocol screens to display read-only system information for the  
management domain.  
" Procedure  
To view various management traffic statistics between the access node and the  
MCC card, including socket statistics, UDP statistics, TCP data and connection  
statistics, IP statistics, ICMP statistics, and SNMP statistics (these statistics only  
apply to traffic over the backplane):  
1. Follow this menu selection sequence:  
Monitoring Network Protocol (B-D)  
2. The Network Protocol menu appears. Select the submenu option as shown  
in Table 5-4 and press Enter.  
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Table 5-4. Network Protocol Options (1 of 5)  
Socket Statistics  
B-D-A  
Displays management domain information for the interface. Enter the socket name from  
the active socket list to view information on the application assigned to the specified  
socket number.  
Start Socket – Enter the socket number to start the active socket list.  
Active Socket List – This is the heading information for the following fields. It lists all the  
information about the currently selected socket.  
In addition, the lower right-hand corner of the screen displays a Socket Statistics window  
with detailed information about the selected destination. The Socket Statistics window  
displays the following information:  
Socket – Socket number.  
Socket name – Internal name of the socket.  
Family – Family of this socket (DARPA Internet).  
Type – Socket type (stream or datagram).  
Local – Port number on this card.  
Remote – Port number on remote card.  
State – Current state of the socket.  
Input Bytes – Bytes waiting in the socket for the owning application to process (will go  
to 0 when processed by the application).  
Send Bytes – Bytes waiting to be sent out to the remote machine.  
PDU Drops – Incoming packets dropped (usually due to a lack of space).  
Byte Drops – Outgoing packets dropped (usually due to a lack of space).  
UDP Statistics  
B-D-B  
Displays information on User Datagram Protocol (UDP) statistics for packets that  
terminate on the DSL card.  
The counters increment in real time and you may press Ctrl-r at any time to reset the  
counters.  
Output Packets – Number of UDP packets sent out of the card.  
Input Packets – Number of UDP packets coming into the card.  
No Receive Port – Number of UDP packets coming into the card that had no receive  
port waiting.  
Unchecksummed – Number of UDP packets coming into the card that had no  
checksum.  
Header Error – Number of UDP packets coming into card that had an error with the  
packet header.  
Incorrect Checksum – Number of UDP packets coming into the card that had a bad  
checksum.  
Bad Length – Number of UDP packets coming into the card that are an illegal length  
(too short).  
Other Error – Number of UDP packets coming into the card that had an error, but not  
one of the above.  
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Monitoring the Hotwire DSLAM  
Table 5-4. Network Protocol Options (2 of 5)  
TCP Statistics (TCP Data Statistics)  
B-D-C  
Displays a summary of the Transmission Control Protocol (TCP) data activity (packets  
and bytes transmitted and received) over the backplane of the MCC card. The TCP  
statistics is measuring packets that terminate on the DSL card.  
The left column displays received data and the right column displays transmitted data.  
The counters increment in real time and you may press Ctrl-r at any time to reset the  
counters.  
Left column:  
Packets Received – Number of TCP packets received by the card.  
acks – Number of acknowledgements received for transmitted packets. (Also shows the  
number of bytes that were acknowledged as received by the remote system.)  
duplicate acks – Number of duplicate acknowledgements received.  
acks for unsent data – Number of acknowledgements received for data that has not  
been sent yet.  
pkts/bytes rcvd in-sequence – Number of packets/bytes correctly received in  
sequence for data that had to be split in multiple TCP packets.  
dupl pkts/bytes – Number of duplicate packets/bytes received.  
pkts/bytes w. some dup. data – Number of packets/bytes with some duplicated data.  
(Duplicated data is discarded by TCP.)  
pkts rcvd out-of-order – Packets received out of order.  
pkts of data after window – Packets of data received after receive window is full.  
window probes – Packets received looking for space in the receive window.  
window update pkts – Packets received from the remote system advertising a new  
window size.  
pkts rcv after close – Packets received after the TCP connection is shut down.  
discarded for bad checksum – Packets that were discarded because the checksum  
failed.  
discarded for bad header offset fields – Packets discarded because the TCP header  
was corrupted.  
discarded because packet too short – Packets discarded because the packet was  
too short (not a complete TCP header).  
Right column:  
Packets Sent – Number of TCP packets sent by the card.  
data pkts – Number of the sent packets that were data packets instead of TCP control  
packets.  
data pkts retransmit – Number of packets that had to be transmitted.  
ack-only pkts – Number of sent packets that contained only an acknowledgement of a  
received packet and no additional data.  
URG only pkts – Number of packets that contained only an Urgent flag and no data.  
window probe pkts – Number of packets that were window probes.  
window update pkts – Number of packets that were advertising new window size.  
control pkts – Number of SYN, FIN, and RST control packets sent (Sync, Finish, and  
Reset flags).  
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Table 5-4. Network Protocol Options (3 of 5)  
TCP Connection Statistics  
B-D-C  
When you press Return on the TCP Data Statistics screen, the TCP Connection  
Statistics screen is displayed, showing a summary of the TCP connection activity on all  
interfaces that terminate on the DSL card.  
connection requests – Number of TCP connections initiated by a process on this card.  
connection accepts – Number of TCP connections accepted by this card.  
connections established – Number of connections established.  
connections closed/dropped – Number of connections closed (normally) including  
those dropped.  
embryonic connections closed – Number of connections dropped before data  
transfer.  
segments updated rtt – Number of packets that updated the Round Trip Time (RTT)  
and the total number of times TCP attempted to update the RTT.  
retransmit timeouts – Number of times a packet had to be transmitted because it was  
not acknowledged and the number of times a connection was dropped because a  
packet could not be transmitted.  
persist timeout – Number of times the TCP persistence timer went off and sent a probe  
to the remote system.  
keepalive timeouts – Number of times a TCP keepalive request timed out.  
keepalive probes sent – Number of TCP keepalive probes sent.  
connections dropped by keepalive – Number of connections dropped because the  
keepalive timer failed to get any responses.  
IP Statistics  
B-D-D  
Displays a summary of the IP activity on all interfaces that terminate on the DSL card.  
total pkts rev Total number of IP packets received by this card, with errors broken  
down on the right of the screen.  
fragments rev – Number of packet fragments received, with dropped fragments on the  
right of the screen.  
packets were fragmented on transmit – Number of packets that were fragmented on  
transmit.  
packets were received on transmit – Number of packets that were fragmented on  
transmit and the number of fragments that were created by those packets.  
packets forwarded – Number of packets that were forwarded to another system.  
packets not forwardable – Number of packets that could not be forwarded. (Usually  
due to packet errors or routing problems.)  
packet redirects sent – Number of redirect messages sent to other systems because  
they sent a packet that should not be sent to this card.  
network broadcasts received for local networks – Number of network broadcasts  
received for local networks.  
network broadcasts forwarded by media broadcast – Number of network broadcasts  
forwarded by media broadcast.  
network broadcasts partially processed – Number of network broadcasts dropped  
due to an error.  
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Monitoring the Hotwire DSLAM  
Table 5-4. Network Protocol Options (4 of 5)  
ICMP Statistics (ICMP Packet Statistics)  
B-D-E  
Displays a summary of the Internet Control Message Protocol (ICMP) activity on the  
backplane that terminates on the DSL card, such as echo replies.  
The columns show output and input packet counts.  
The counters increment in real time and you may press Ctrl-r at any time to reset the  
counters. Press Return to see more ICMP statistics.  
SNMP Statistics  
B-D-F  
Displays information on Simple Network Management Protocol (SNMP) statistics.  
The counters increment in real time and you may press Ctrl-r at any time to reset the  
counters.  
In Packets Total number of SNMP PDUs received by the agent.  
Get Requests Total number of SNMP Get Request PDUs accepted and processed by  
the SNMP agent.  
Get Next Requests Total number of SNMP Get Next PDUs accepted and processed  
by the SNMP agent.  
Total Requested Variables Total number of Management Information Base (MIB)  
retrieved successfully by the SNMP agent as a result of receiving valid SNMP Get  
Request and Get Next PDUs.  
Set Requests Total number of SNMP Set Requests PDUs accepted and processed  
by the SNMP agent.  
Total Set Variables Total number of MIB objects modified successfully by the SNMP  
agent as a result of receiving valid SNMP Set Requests PDUs.  
ASN.1 Parse Errors Total number of Abstract Syntax Notation One (ASN.1) or Bit  
Error Rate (BER) errors encountered when decoding received SNMP messages.  
Out Packets Total number of SNMP PDU responses sent by the agent.  
Out Too Big Errors Total Number of SNMP PDUs generated by the SNMP agent for  
which the value of error status field is too big.  
Out No Such Names Total number of SNMP PDUs generated by the SNMP agent for  
which the value of error status field is “no such name.”  
Out Bad Values Total number of SNMP PDUs generated by the SNMP agent for  
which the value of the error status field is bad value.  
Out General Errors Total number of SNMP PDUs generated by the SNMP agent for  
which the value of error status is Gen Err.  
Read-only Errors Total number of SNMP PDUs delivered by the SNMP agent for  
which the value of the error status field is read-only.  
Out Get Response Total number of Get-Response PDUs sent out by the SNMP  
agent.  
Out Traps Total number of SNMP Traps PDUs generated by the SNMP agent.  
SNMP Status – Indicates the state of the SNMP Agent. The first byte = error code and  
the second byte = sub-routine code.  
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Monitoring the Hotwire DSLAM  
Table 5-4. Network Protocol Options (5 of 5)  
SNMP Authentication Statistics  
B-D-F  
When you press Return on the SNMP Statistics screen, the SNMP Authentication  
Statistics screen is displayed, giving you additional Community Administration  
information.  
Community Administration – Number of SNMP PDUs with community based  
authentication.  
H Bad Versions – Total number of SNMP messages delivered to the SNMP agent for  
an unsupported SNMP version.  
H Bad Community Name – Total number of SNMP messages delivered to the SNMP  
agent that used an SNMP community name not known to the entity.  
H Bad Community Use – Total number of SNMP messages delivered to the SNMP  
agent that represent an SNMP operation not allowed by the SNMP community  
named in the message.  
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Monitoring the Hotwire DSLAM  
DSL Bridge Screens  
Use the Bridge screens to display read-only system information.  
" Procedure  
To view bridge information:  
1. Follow this menu selection sequence:  
Monitoring Bridge (B-E)  
2. The Bridge menu appears. Select the submenu option as shown in  
Table 5-5 and press Enter.  
Table 5-5. Bridge Options (1 of 3)  
Bridge Table  
B-E-A  
Displays information on various bridge functions.  
Item – Enter the item number you wish to display from 1–16.  
VNID – VNID number from 2–4094, in VNID tagged mode. Default = Null in VNID  
untagged mode.  
Mux Fwd – Enable = traffic forced upstream (Disable = blank).  
IP Filter – Enable/Disable.  
IP Scoping – Enable/Disable.  
Domain Name – Domain name of the card. There can be up to 12 VNID addresses at a  
time, with a maximum of 30 characters each.  
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Monitoring the Hotwire DSLAM  
Table 5-5. Bridge Options (2 of 3)  
MAC Table  
B-E-B  
Displays the MAC table.  
Bridge – lb0 – Name of the Logical Bridge (Equivalent to e1a Ethernet).  
Entry # – Enter the MAC table entry number you wish to view.  
Entries – Number of entries in the MAC table.  
Bridge Timer – Timer that is used to show dynamic MAC addresses.  
# – Entry number.  
MAC Address – MAC address in xx.xx.xx.xx.xx.xx format.  
VNID ID – VNID ID associated with the MAC address.  
Age (Secs) – Age in seconds since the address was last used.  
Intf – Interface behind which the network element associated with the MAC address lies.  
Flags – Dynamic = MAC addresses that are determined via DHCP. Perm (DHCP) =  
MAC addresses are determined by the lease time. Entries in the MAC table will be  
removed when the lease time expires.  
Client  
B-E-C  
Displays information on specific clients or allowable subnets.  
DSL Port # – Enter the DSL port number 1–4 (Default = 1).  
Item to Display – Entry number.  
Total Total number of users.  
Item – Enter the input number of the client (Default = 0).  
IP Address – Client IP address in nnn.nnn.nnn.nnn format (Default = 0).  
Subnet Mask or Lease Expiration – Variable based on Static or Dynamic entry. For  
static entries, Subnet Mask is used with IP address to specify a range of allowable static  
host IP entries to the Client table. For dynamic entries, Lease Expiration is the date and  
time when the client’s DHCP lease expires.  
NHR – IP address of the default next hop router in nnn.nnn.nnn.nnn format.  
VNID – VNID between 2–4094 (Default = none).  
Type – S = Static or D = Dynamic.  
Port Specific Parameters – Enabled/Disabled. Shows active VNID information.  
NOTE: In order to display the following information, VNID has to be activated on  
the Port screen in the Configuration Bridge screen menu (A-E-C). Refer to  
Table 4-4, Bridge Options, in Chapter 4, 8310 MVL and 8510 RADSL Card  
Configuration.  
DNHR: – Default next hop router name.  
IP Scoping: – Enabled/Disabled.  
Mux Mode: – Enabled/Disabled.  
IP Filtering: – Enabled/Disabled. IP source filtering.  
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Monitoring the Hotwire DSLAM  
Table 5-5. Bridge Options (3 of 3)  
VNID  
B-E-D  
Displays VNID information.  
Item Number – Enter the item to display.  
VNID – VNID between 2–4094 (Default = none).  
Ports – DSL ports that are members of the VNID.  
NOTE: The Ethernet interface is a member of all VNIDs.  
ARP Table  
B-E-E  
Displays the current Address Resolution Protocol (ARP) cache.  
Line – Sequential number of line.  
IP Address – Internet Protocol Address.  
MAC Address – MAC address associated with the IP address. (An incomplete can be  
shown in this column for some internal entries such as the backplane.)  
Min – Number of minutes since this entry was last used.  
VNID – VNID between 2–4094 (Default = none).  
Flags – Various flags associated with this entry.  
H PM = permanent  
H PB = publish this entry (respond for other hosts)  
H TR = trailers  
H PX = proxy ARP (card will proxy ARP for this IP address)  
H SB = subnet proxy ARP  
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Monitoring the Hotwire DSLAM  
DSL SN Information Screen  
Use the SN Information screen to display read-only Service Node information.  
" Procedure  
1. Follow this menu selection sequence:  
Monitoring SN Information (B-F)  
2. The SN menu appears. The information displayed on this screen is shown in  
Table 5-6.  
Table 5-6. Service Node Options  
SN Information  
B-F  
Displays Service Node information.  
Port # – Enter the DSL or MVL port number (1–4).  
SN Type – Model number of endpoint. For Model 8510, the SN is 5620. For  
Model 8310, the SN is 6310 MVL modem.  
System Name – 16 alphanumeric characters. Name assigned to the endpoint.  
System Contact – 32 alphanumeric characters. Name or number of the person  
responsible for the endpoint.  
System Location – 16 alphanumeric characters. Physical location of the system.  
Model Num – Model number of the endpoint.  
Serial Num – Serial number of the endpoint.  
Firmware Rev – Version of firmware.  
Hardware Rev – Version of hardware.  
CAP Rev – (For Model 8510 only) Version of CAP chipset.  
MVL Rev – (For Model 8310 only) Version of MVL chipset.  
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Monitoring the Hotwire DSLAM  
DSL Monitoring IP Filters Screen  
Use the IP Filters screen to display configured filters.  
" Procedure  
1. Follow this menu selection sequence:  
Monitoring Filters IP Filters (B-G-A)  
2. The IP Filters screen appears. The information displayed on this screen is  
shown in Table 6-7.  
Table 6-7. IP Filters  
Filter Table  
(B-G-A)  
The Filter Table screen displays the status of the IP filter.  
Item # – Enter the item to display.  
Filter Name – Name of the IP filter.  
# of Rules – Number of rules in filter.  
Default filter action – Forward/discard.  
VNID – Interface and VNID to which the filter belongs.  
Port – Port to which the filter belongs: slc–s1f.  
Filter status – Active/Inactive.  
Direction – Inbound/Outbound.  
the Configuration Menu (A-G-A). Refer to Table 4-6, IP Filters Options, in  
Chapter 4, 8310 MVL and 8510 RADSL Card Configuration.  
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Diagnostics and Troubleshooting  
6
Diagnostic Screens  
Use the Diagnostics submenu to perform self-tests or view alarm status.  
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Diagnostics and Troubleshooting  
" Procedure  
To view self-test, card alarm, packet test, and Service Node self-test information:  
1. From the Hotwire – DSL Menu, select:  
Diagnostics (D)  
2. The Diagnostics menu appears. Select the submenu option as shown in  
Table 6-1 and press Enter.  
Table 6-1. Diagnostics Options  
Selftest  
D-A  
Displays the results of the last disruptive self-test of the DSL card. This self-test is only  
performed on power up of the system or a reset of the card. Each subsystem  
(processors, memory, and interfaces) reports pass or fail. If all subsystems pass, the  
card has passed self-test. If a subsystem fails, reset or replace the card.  
You can determine when the self-test occurred by reading the elapsed time since the  
last reset on the card.  
Alarms (Card Alarms)  
D-B  
Displays all active card alarm conditions.  
Major alarms include Selftest Failure, Processor Failure (Sanity Timer), and DSL or  
Minor alarms include Config Error (configuration has been corrupted) and Threshold  
DSL Packet Echo Test  
D-C  
Gives the user the ability to conduct a nondisruptive packet test between the DSL card  
and Hotwire Service Node endpoint. Test packets are sent to the Service Node at  
10 percent of the line rate and echoed back to this card, where they are counted and  
checked for errors. The running time of the test can be specified and the test will  
continue until the specified time has elapsed or the test is stopped.  
Results include packets sent, valid packets received, errored packets received, errored  
seconds, and elapsed time of the test.  
NOTE: You can specify the DSL port number but only one port can be tested at a  
time.  
SN Selftest  
D-D  
Gives the user the ability to perform a power-on Service Node self-test. A port number  
can be selected to perform the test.  
NOTE: Entering yes in the Reset SN field will temporarily disrupt the data path on  
the specified DSL port while the SN resets.  
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Diagnostics and Troubleshooting  
Troubleshooting  
The status of each card in the Hotwire DSLAM is indicated on the Card Selection  
Screens).  
Checking Alarms  
If the Card Selection screen indicates that a Major or Minor Alarm is on a card,  
follow the menu selection sequence Diagnostics Alarms (D-B) to determine  
the cause of the alarm.  
No Response at Startup  
DSL cards do not respond at startup after rebooting chassis. Reset the MCC  
card. Be sure LEDs go through the reset sequence twice within about one  
minute.  
If a DSL card does not appear on the Card Selection screen because the MCC  
card can no longer communicate with it, the MCC card will generate a major  
alarm. Follow the MCC’s menu selection sequence Monitor Card Status →  
Syslog (B-A-C) and view the event on the MCC Card System Log.  
Major Alarms  
Use Table 6-2 to determine the appropriate action to take for each Major Alarm.  
Table 6-2. Major Alarms (1 of 2)  
Alarm  
Action  
Selftest  
Failure  
1. Check the Self-test Results display by following the menu selection  
sequence: Diagnostics Selftest (D-A)  
2. Do another Selftest (Reset) and check results.  
– If the results are normal, the problem was transient. Log the results.  
– If the results are the same as the first self-test, the card should be  
replaced. If only one port on a DSL card is bad, that port can be  
disabled. You may continue to use the card until it is convenient to  
replace it.  
Processor  
Failure  
(Sanity  
Timer)  
1. Check the Selftest Results display by following the menu selection  
sequence: Diagnostics Selftest (D-A)  
2. Do another Selftest (Reset) and check results.  
– If the results are normal, the problem was transient. Log the results.  
– If the results are the same as the first self-test, the card should be  
replaced.  
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Diagnostics and Troubleshooting  
Table 6-2. Major Alarms (2 of 2)  
Alarm  
Action  
Ethernet  
1. Check cable connections to the DSLAM.  
Port Failure  
– If cables are terminated properly, go to Step 2.  
– If cables are not terminated properly, terminate them correctly.  
2. Check cable connections to the hub or Ethernet switch.  
– If cables are terminated properly, go to Step 3.  
– If cables are not terminated properly, terminate them correctly.  
3. Check the Activity/Status LED at the Ethernet hub.  
– If Activity/Status LED does not indicate a problem, go to Step 4.  
– If Activity/Status LED indicates a problem, take appropriate action.  
4. Disconnect the Ethernet cable and replace it with a working cable  
from a spare port on the hub.  
– If the replacement cable works, the original is bad and should be  
permanently replaced.  
– If the replacement cable does not work, reconnect the original  
cable and go to Step 5.  
5. Move the DSL card and cable to another (spare) slot.  
– If this solves the problem, the connector or interface panel  
connections for the original slot are bad. Schedule maintenance for  
the chassis and try to use the spare slot temporarily.  
– If this does not solve the problem, the DSL card is probably bad  
and should be replaced.  
DSL Port  
Failure  
1. Check the Selftest Results display by following the menu selection  
sequence: Diagnostics Selftest (D-A)  
2. Do another Selftest (Reset) and check results.  
– If the results are normal, the problem was transient. Log the results.  
– If the results are the same as the first self-test, the card should be  
replaced. If only one port on a DSL card is bad, that port can be  
disabled. You may continue to use the card until it is convenient to  
replace it.  
DSL Card  
Not  
Responding  
1. Check to see if the lights are out on the DSL card.  
– Plug the card into an empty slot to see if it responds. If not, the card  
is bad and needs to be replaced.  
– If the card responds in a different slot, the slot connector may be  
bad. Call your service representative.  
(LEDs on  
card are out  
or MCC is  
showing an  
alarm.)  
2. Check to see if the DSL LEDs are on.  
– If not, pull the card out and plug it in again.  
– Reset the card from the MCC or DSL Main Menu.  
– Go to the MCC Main Menu and clear NVRAM.  
– Replace the card.  
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Diagnostics and Troubleshooting  
Minor Alarms  
Use Table 6-3 to determine the appropriate action to take for each Minor Alarm.  
Table 6-3. Minor Alarms (1 of 2)  
Alarm  
Action  
Config Error 1. Check the Selftest Results display by following the menu selection  
sequence: Diagnostics Selftest (D-A)  
2. Do another Selftest (Reset) and check results.  
– If the results are normal, the problem was transient. Log the results.  
– If the results still show configuration corruption, there is a card  
problem. The card’s nonvolatile RAM should be erased and the  
configuration reentered. Perform a configuration download.  
– If the configuration has not been saved, use reset and erase  
NVRAM to force the card to the factory default. Enter the basic  
default route to the MCC and reconfigure the card manually.  
NOTE: The following are minor alarms where thresholds have been exceeded and  
are primarily indications of degraded quality on the DSL loop. They are not  
necessarily related to problems with the DSL card.  
Margin  
Threshold  
H If DSL speed is set to a Fixed Rate, you may choose to lower the  
speed in the direction indicated by the threshold alarm (Fixed Up  
Speed or Fixed Down Speed) to get a better Margin and improved  
error performance.  
(A trap  
message is  
sent if margin  
falls below  
selected  
H If DSL speed is set to Rate Adaptive and the Margin Threshold is  
greater than 0, this alarm is a warning that the loop has degraded.  
-7  
The actual bit rate should still be above 10 . This condition may be  
temporary due to high temperature or humidity/rain, or it may be  
permanent due to high noise from additional digital circuits installed in  
the same cable bundle.  
value.)  
H If DSL speed is set to Rate Adaptive and the Margin Threshold is  
greater than 0, this alarm is a warning that the loop has seriously  
-7  
degraded. The actual bit rate may be below 10 . This condition may  
be temporary or permanent. However, if it persists, the loop may have  
to be reengineered for better performance by performing one of the  
following:  
– Remove bridge taps.  
– Change cable gauge on a cable section.  
– Run new cable.  
– Remove other noise-generating digital circuits from the cable  
bundle.  
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Diagnostics and Troubleshooting  
Table 6-3. Minor Alarms (2 of 2)  
Alarm  
Action  
Link Down  
Threshold  
H If the threshold is set low (1–4) and the link is currently down, then  
there may be a local loop or Service Node problem. Check both.  
– Verify that the Service Node is powered up, is connected to the  
local loop, and has passed its self-test.  
(A trap  
message is  
sent if the  
number of  
DSL link  
down events  
in 15 minutes  
exceeds the  
selected  
– Check the loop for continuity.  
H If the threshold is set low (1–4) and the link is currently up, then an  
event had occurred to temporarily knock out the connection. Log the  
event and continue normal operation.  
H If the threshold is set high (more than 4) and the link is currently  
down, then check the Margin statistics over the past hour and day. If  
the numbers are low, there may be a situation where the DSL  
modems cannot train. This condition may be temporary or permanent.  
However, if it persists, the loop may have to be reengineered for  
better performance by performing one of the following:  
value.)  
– Remove bridge taps.  
– Change cable gauge on a cable section.  
– Run new cable.  
– Remove other noise-generating digital circuits from the cable  
bundle.  
H If the threshold is set high (more than 4) and the link is currently up,  
then there may be a loose connection in the loop plant, or the loop is  
barely usable. Check the Margin. If the Margin is normal, there may  
be a loose connection. If the Margin is low, try reducing the speed of  
the DSL port.  
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Diagnostics and Troubleshooting  
Network Problems  
To provide a practical aid in the isolation and resolution of Layer 2 network  
difficulties, the guidelines in this section provide information on troubleshooting a  
generic network containing the devices found in most networks.  
The illustration below shows the generic network addressed by this chapter.  
ISP  
Next Hop  
Router  
(NHR)  
Gateway  
Router  
IPC  
DSLAM  
Clients  
ISP  
SN  
WAN  
I
O
NMS  
WAN  
NMS  
SN  
Hub  
Service Domain  
Management Domain  
IPC = Interworking Packet Concentrator  
ISP = Internet Service Provider  
NMS = Network Management System  
SN = Service Node  
99-16153a-01  
These procedures assume that Asynchronous Transfer Mode (ATM) is used on  
the link between the IPC and the next hop router (NHR).  
High-Level Troubleshooting  
The following high-level procedures help you isolate problems to a particular  
segment of the network.  
H
H
H
For static clients, make sure the client can Ping its own IP address. This  
confirms the IP address was successfully accepted by the client computer.  
Make sure the client’s default gateway is the same as the IP address for the  
Bridge Virtual Interface (BVI) on the appropriate ISP router.  
An Address Resolution Protocol (ARP) table may have invalid entries if a  
recent configuration change took place anywhere on the network and not  
enough time has passed for the entry to expire. Check the ARP tables on the  
client, DSLAM, and router.  
H
Make sure a default route is configured on the MCC card (screen A-E-A).  
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Diagnostics and Troubleshooting  
The following table provides an overview of the sequence of troubleshooting  
procedures for the DSL card. The following sections address potential problems  
that may occur in each network segment:  
If the Client cannot Ping the  
Gateway Router and . . .  
Then . . .  
The Client cannot reach the SN  
Segment.  
The Client cannot reach the DSLAM  
The Client cannot reach the IPC  
Segment.  
The Client cannot reach the Gateway  
Router  
and Table 6-8, Router-to-IPC Segment.  
The tables in the following sections, each pertaining to a specific network  
segment, provide suggestions for resolving network problems.  
Client Cannot Ping the Gateway Router  
When the client cannot Ping the gateway router, specific fault-isolation  
procedures begin with the first network segment, client-to-service node (SN).  
ISP  
Client-to-Service Node  
Segment  
Next Hop  
Router  
(NHR)  
Gateway  
Router  
IPC  
DSLAM  
Clients  
ISP  
SN  
WAN  
I
O
NMS  
WAN  
NMS  
SN  
Hub  
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Diagnostics and Troubleshooting  
Client Cannot Reach Service Node  
Table 6-4. Client-to-Service Node Segment  
Layer  
Solution  
Layer 1 –  
Physical  
1. Make sure the PWR LED on the front of the Service Node is lit. Use only  
the power adapter shipped with the unit.  
2. To verify connection to the client, make sure the ETHERNET LED on the  
front of the Service Node is lit.  
3. Make sure there is a physical connection between the Service Node and  
the Network Interface Card (NIC). If there is a LINK LED on the NIC  
card, make sure it is lit.  
4. If there is a hub, check its cables and LEDs.  
5. Make sure the correct type of cable is being used between the client and  
the Service Node. A crossover cable should be used if the client is not  
connected to a LAN hub.  
6. Make sure the NIC and drivers are correctly installed.  
7. Make sure the correct Service Node firmware is being used.  
Layer 2 –  
Network  
1. If static addressing is used, make sure the client has its correct IP  
address and subnet mask by entering the following:  
– Windows 95: winipcfg  
– Windows NT: ipconfig/all  
For other operating systems, use help or see the appropriate manual.  
2. Restart the client after a static IP address has been added or changed.  
3. Make sure the client can Ping its own IP address. This confirms the IP  
address was successfully accepted by the computer.  
4. Check the PC’s default gateway to make sure it is functioning properly.  
1. If dynamic addressing is being used and the client cannot get an IP  
address from the Dynamic Host Configuration Protocol (DHCP) server,  
statically configure an IP address and then verify that the client can Ping  
the DHCP server.  
2. After the client reaches the server, remove the IP address and return the  
system to dynamic (DHCP) addressing.  
Make sure there are 32 or fewer DHCP users active on the port at any  
given time. Only 32 users are entered into the host table.  
If the problem persists after the above items are checked, the client-to-service  
node segment of the network is functional.  
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Diagnostics and Troubleshooting  
Client Cannot Reach DSLAM  
This section examines the Service Node-to-DSLAM segment of the network.  
NOTE:  
On the DSLAM, verify that the DSL link is up and that there is a MAC address  
for the client (screen B-E-B).  
— If the MAC address appears, and all items in the previous section have  
been examined, it is safe to assume that this network segment is  
Segment.  
— If a MAC address does not appear, check the items in Table 6-5.  
Service Node-to-  
DSLAM Segment  
ISP  
Next Hop  
Router  
(NHR)  
Gateway  
Router  
IPC  
DSLAM  
Clients  
ISP  
SN  
WAN  
I
O
NMS  
WAN  
NMS  
SN  
Hub  
99-16173-01  
Table 6-5. Service Node-to-DSLAM Segment (1 of 2)  
Layer  
Solution  
Layer 1 –  
Physical  
1. On either the Service Node or Access Node, if the ALM LED is on,  
power the system off and then on again. Conduct a self-test from  
screen D-A. Go to screen D-B to learn more about the cause of the  
alarm.  
2. Perform a Service Node self-test at the DSLAM (screen D-D) to test  
memory and start up parameters.  
3. If the PWR, ALM, LINE and TST LEDs remain lit, make sure the  
correct power adapter is being used and that the correct firmware is  
on the Service Node (screen B-F). Make sure the correct port is  
selected.  
4. Go to screen B-A-C to view the system log.  
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Diagnostics and Troubleshooting  
Table 6-5. Service Node-to-DSLAM Segment (2 of 2)  
Layer  
Solution  
Layer 1 –  
Physical  
(continued)  
5. Make sure the LINE LED on the Service Node is lit. This verifies a  
DSL connection to the DSLAM.  
6. On the Access Node, make sure the LINE STATUS is up.  
7. Make sure the CO splitter is connected correctly. The DSL line goes  
to the 50-pin amphenol jack on the DSLAM and the other line goes to  
the PSTN switch in the central office.  
8. Make sure the 50-pin amphenol jack is firmly attached to the correct  
interface on the DSLAM. For the 20-slot chassis, the ports are labeled  
1–6, 7–12, and 13–18.  
9. Make sure the loop characteristics are within MVL/RADSL  
specifications.  
Layer 2 –  
Network  
1. On the DSLAM, if using static IP addressing, make sure the address  
is correctly configured (screen A-E-D).  
2. On the DSLAM, make sure all configured ports are in use (screen  
B-B-A). If ports are not in use, properly configure them.  
3. On the DSLAM, check the status of the port (screen A-C-B). If the  
status is not active, restart the port.  
4. If dynamic addressing is being used and the clients cannot get an  
IP address from the DHCP server, statically configure an IP address  
and then verify that the client can Ping the DHCP server. After the  
client reaches the server, remove the IP address and return the  
system to dynamic (DHCP) addressing.  
5. An ARP table may have invalid entries if a recent configuration  
change took place anywhere on the network and enough time has not  
passed for the entry to expire. Check the ARP tables on the client,  
DSLAM, and router.  
6. To ensure connection between the DSLAM and the Service Node,  
perform a packet echo test (screen D-C). Make sure the number of  
packets sent is the same as the number of packets received. If fewer  
packets are being received than sent, the Service Node may not be  
functioning correctly.  
7. If the DSLAM fails to connect to the Service Node, attempt to connect  
upstream and downstream at lower speeds or configure the card to  
rate adaptive mode (screen A-B-B). When a speed is changed, the  
port must be restarted (screen A-C-B) for the change to take effect.  
If the problem persists after the above items are checked, the client-to-DSLAM  
segment of the network is functional.  
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Diagnostics and Troubleshooting  
Client Cannot Reach IPC  
This section examines the DSLAM-to-IPC segment of the network.  
NOTE:  
On the IPC, verify that there is a MAC address for the client (enter the  
macinfo command). If the correct MAC address appears on the IPC, and all  
the items in the previous sections have been examined, it is safe to assume  
that this segment of the network is functioning properly. Skip this section and  
DSLAM-to-IPC  
Segment  
ISP  
Next Hop  
Router  
(NHR)  
Gateway  
Router  
IPC  
DSLAM  
Clients  
ISP  
SN  
WAN  
I
O
NMS  
WAN  
NMS  
SN  
Hub  
99-16174-01  
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Diagnostics and Troubleshooting  
Table 6-6. DSLAM-to-IPC Segment  
Layer  
Solution  
Layer 1 –  
Physical  
If the DSL card shows an alarm, go to screen D-B to determine the cause.  
An Ethernet alarm usually means no connection to the IPC. Check the  
cable and make sure the correct type is being used.  
On DSLAM, make sure the Ethernet cable is plugged into the port number  
that corresponds to the slot number of the card.  
Layer 2 –  
Network  
If applicable, verify that the desired mode (tagged or untagged) is selected  
(screen A-E-A). Reset the card if a change is made.  
If tagged mode is enabled on the DSLAM:  
1. Make sure a card VNID is configured (Card VNID screen). For each  
connection, the VNID number must be the same as the group number  
on the IPC.  
2. Make sure a card VNID is entered (screen A-E-B). If tagged mode is  
disabled for VNID tagging, Card VNIDshould be none.  
NOTE: With firmware earlier than 3.2.3, follow Steps 3 and 4.  
For firmware later than 3.2.3, complete Step 4 only.  
3. Make sure the appropriate VNID is active on the correct port (screen  
A-E-C). An asterisk (*) indicates the active VNID. If tagged mode is  
disabled, noneshould be active on each port.  
4. Make sure the IPC Ethernet port is part of a 802.1q (VNID) group. To  
view VNID groups, enter viqgp.  
On the IPC:  
1. For VLAN functionality, the mpm.cmd file must contain these lines:  
group_mobility=1  
move_from_def=1  
If necessary, add the lines and reboot the IPC.  
2. Make sure that all modules are supported by their respective image  
(.img) files. Enter ls to view file names.  
3. Enter gp to make sure the group is configured correctly.  
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Diagnostics and Troubleshooting  
Client Cannot Reach Router  
Table 6-7 examines the IPC-to-Router segment of the network on the IPC end of  
the segment.  
IPC-to-Router  
Segment  
ISP  
Next Hop  
Router  
(NHR)  
Gateway  
Router  
IPC  
DSLAM  
Clients  
ISP  
SN  
WAN  
I
O
NMS  
WAN  
NMS  
SN  
Hub  
99-16175-01  
Table 6-7. IPC-to-Router Segment  
Layer  
Solution  
Layer 1 –  
Physical  
1. On the IPC, make sure the cables are firmly attached to the WAN  
interface.  
2. If no CSU/DSUs are being used, either the router or the IPC must  
provide network clocking. Network clocking is usually provided by the  
device connected to the DCE cables.  
3. If no CDU/DSUs exist between IPC and Router, make sure transmission  
lines are active by looking for appropriate LEDs.  
4. If there is no connection between the router and IPC, invert the clocking  
on one or both DSU/CSUs.  
Layer 2 –  
Network  
On the IPC:  
1. Set payload scramble to false. To turn PLScramble on or off on the IPC,  
type map slot/port (where slot/port is that of the ATM card) and set  
10=1 to false.  
2. If using SONET, make sure that the line characteristics are correct.  
Type map slot/port and select the Phy Media option.  
3. Enter vas to make sure a service is configured.  
4. Make sure encapsulation is the same as on the router (RFC1483).  
5. Enter vvc to make sure vpi and vci are configured correctly.  
6. Enter vcs to view ATM connection statistics.  
7. Enter vcrs and vcts to view transmitted and received cells.  
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Diagnostics and Troubleshooting  
Table 6-8 examines the Router-to-IPC segment of the network from the router  
end of the segment.  
Table 6-8. Router-to-IPC Segment  
Layer  
Solution  
Layer 2 –  
Network  
1. On the router, make sure that the defined line characteristics agree with  
the characteristics defined on the IPC.  
2. Make sure a virtual circuit is configured under the respective ATM  
subinterface. The PVC number should correspond to the PVC number  
on the IPC.  
3. Make sure a bridge-group number is configured under the respective  
ATM subinterface and that the BVI number is the same as the  
bridge-group number.  
4. Make sure encapsulation on the router is the same as on the IPC  
(RFC1483).  
5. Make sure the client’s default gateway is the same as the IP address for  
BVI on the appropriate ISP router.  
6. If a Ping from the client is not successful, issue a show ARP-cache  
command on the router to make sure the correct MAC address and  
client IP address appear.  
Cannot Upload Configurations to a UNIX Server  
" Procedure  
If the TFTP server denies write permission and displays the message  
TFTP recv failure:  
1. Before uploading configurations, create a dummy file and give it global  
Read-Write permissions.  
2. Configure TFTP host to have Write permissions in the specified directory.  
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Diagnostics and Troubleshooting  
Performance Issues – Viewing Network Statistics  
The previous sections of this document examined connectivity issues, i.e., the  
inability to Ping the router. Table 6-9 presents information on viewing DSLAM  
statistics screens to examine performance issues.  
These statistic screens give information related to the number of packets  
transmitted and received on an interface as well as any packet failures. Refer to  
Table 5-2, Physical Layer Options, in Monitoring the Hotwire DSLAM of the  
Hotwire Management Communications Controller (MCC) Card, IP Conservative,  
User’s Guide for details on the Statistics screens.  
Table 6-9. Examining Performance Issues  
To . . .  
Go To . . .  
View Statistics  
H Screen B-B-B to view Ethernet statistics.  
H Screen B-B-C to view HDLC statistics.  
H Screen B-B-D and choose a port to view the DSL Link  
performance summary.  
H Screen B-B-E and choose a port to view how many packets are  
on the link, view DSL performance statistics.  
H Screen B-B-F to view Error statistics and choose a port.  
H Screen B-B-G to view Transmit statistics and choose a port.  
H Screen B-A-C to view System Log.  
Examine Slow  
Performance  
Screen B-B-B. Slow performance could result from errors seen on  
this screen.  
Make sure the DSLAM and IPC are both operating at either full- or  
half-duplex mode. On the DSLAM, go to screen A-B-A. On the IPC,  
enter 10/100cfg. If operating at full-duplex, a hub should not be  
used.  
Check the Ethernet Statistics screen for excessive Cycle  
Redundancy Check (CRC) errors, a bad connection, or a bad cable  
Monitoring the Hotwire DSLAM).  
Examine  
Collisions  
Screen B-B-B. Minimal collisions are acceptable if packets are not  
being discarded. Excessive collisions could result from forcing too  
much data over a single Ethernet.  
1. Determine if your network is too large or long (single Ethernet  
cable or end-to-end cable).  
2. Check to see if there are too many repeaters.  
3. Check to see if there are too many users on a single Ethernet.  
Intranetworking communication problems:  
1. Verify that the internetworking network cables meet IEEE  
standards for local Ethernet networks.  
2. Check cable connections to DSLAM and other devices in the  
network.  
3. Determine whether or not your system is the only one in the  
network with a problem.  
January 1999  
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Download Code  
A
The Download Code menu option on the Hotwire DSLAM gives you the ability to  
upgrade your software with a new version of code and then apply this code to  
your system.  
New firmware releases are typically applied to the MCC card, DSL cards, and/or  
endpoints in your system.  
When a software upgrade affects both the MCC and the DSL cards, you must  
download and apply a new version of code into each of the DSL cards before  
you download and apply a new version of code into the MCC.  
When you are downloading code to an endpoint, configure your TFTP server with  
the following timeout values:  
H
H
Retransmission timeout – Value not less than 10 seconds.  
Total transmission – Value not less than three times the retransmission  
timeout.  
You can also use the above values for a standard TFTP transfer.  
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Download Code  
Download Code  
Status Options, in Chapter 5, 8310 MVL and 8510 RADSL Card Configuration. In  
general, the following describes what to expect when you have initiated a  
download from the configuration menu.  
From the DSL Configuration Main Menu, follow the menu selection sequence:  
Configuration Card Status Download Code (A-A-F).  
This brings you to the Download Code submenu. Select Download Code (A).  
NOTE:  
To download code to the Service Node(s), you must use the MCC download  
menu. For information on this and other methods used to download firmware  
to the DSL and MVL cards, see Configuration Options in the Hotwire  
Management Communications Controller (MCC) Card, IP Conservative,  
User’s Guide.  
Download Only System: Automatic Immediate Apply  
Before initiating a download, go to the MCC card and verify that you can Ping the  
TFTP server. If you cannot, do not proceed with the download. Also, make certain  
that the files that you are going to download from exist in the system.  
In order for the system to become fully functional again, you must start the  
Download Code file transfer procedure. Enter the image file name and the TFTP  
Service IP address. Select Yes to begin the file transfer. When the file transfer  
has successfully completed, the system will automatically restart and become  
fully functional with the newly acquired firmware.  
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Traps  
B
DSL Card Traps  
Traps are configured via a Telnet or terminal session. The addition or removal of  
a card or another hardware component within the Hotwire DSLAM system causes  
a trap to be generated. These traps indicate a configuration change notification  
(CCN) of a card (a hardware replacement or a software upgrade).  
Event  
Severity Comment  
Trap # MIB  
CCN  
(Configuration  
warning Configuration change caused  
by one the following events:  
7
hot_sys.mib  
(Enterprise MIB)  
Change Notice)  
H Software download.  
H Configuration download.  
H Card removed (objective).  
warning Configuration change affecting  
the entity MIB.  
1
0
2
hot_domain.mib  
(Enterprise MIB)  
Cold start  
warning Card has been reset and  
performed a cold start.  
MIB II  
(RFC 1213)  
Configuration  
download  
failure  
warning Configuration download has  
failed.  
hot_diag.mib  
(Enterprise MIB)  
Device failure  
major  
minor  
Access Node’s software has  
detected an internal device  
failure.  
15 hot_sys.mib  
(Enterprise MIB)  
DHCP filter  
security failure  
Cannot add new route; route  
table contains maximum  
number of rules.  
11 hot_dhcp.mib  
(Enterprise MIB)  
xDSL link up or minor  
down or  
Transitions  
Number of link down events  
above threshold. This rate is  
limited to once every 15  
minutes.  
1
hot_xdsl.mib  
(Enterprise MIB)  
threshold  
exceeded  
xDSL margin  
low  
minor  
Margin estimate below  
customer set threshold.  
3
hot_xdsl.mib  
(Enterprise MIB)  
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Traps  
Event  
Severity Comment  
Trap # MIB  
xDSL margin  
normal  
normal  
Margin estimate now above  
customer set threshold.  
103 hot_xdsl.mib  
(Enterprise MIB)  
xDSL port  
failure  
major  
Processor detected bad DSL  
modem chip set.  
5
hot_xdsl.mib  
(Enterprise MIB)  
xDSL port  
operational  
normal  
Processor now communicating  
with DSL modem.  
105 hot_xdsl.mib  
(Enterprise MIB)  
xDSL port  
speed low  
warning Port speeds decreased to lower  
bound thresholds.  
2
hot_xdsl.mib  
(Enterprise MIB)  
xDSL port  
speed normal  
normal  
Port speed now above lower  
bound threshold.  
102 hot_xdsl.mib  
(Enterprise MIB)  
xDSL port  
speed normal  
normal  
Port speed now above lower  
bound threshold.  
102 hot_xdsl.mib  
(Enterprise MIB)  
xDSL SN  
selftest fail  
warning Self-test failure from an  
Service Node.  
19 hot_xdsl.mib  
(Enterprise MIB)  
xDSL test start  
normal  
Test started by any means.  
6
hot_xdsl.mib  
(Enterprise MIB)  
xDSL test clear normal  
Test over.  
106 hot_xdsl.mib  
(Enterprise MIB)  
Dynamic filter  
injection failure  
warning Cannot inject or delete  
dynamic filters to Service Node  
10 hot_dhcp.mib  
(Enterprise MIB)  
on port n.  
Ethernet link  
down  
major  
2
3
1
MIB II  
(RFC 1213)  
Ethernet link up normal  
Warm start  
Self-test failure minor  
MIB II  
(RFC 1213)  
warning Power on reset.  
MIB II  
(RFC 1213)  
Sent if any portion of the  
Access Node’s restart/self-test  
fails.  
16 hot_sys.mib  
(Enterprise MIB)  
SN device  
failure  
major  
minor  
Operating software has  
detected an internal device  
failure but the Service Node is  
operating.  
18 hot_xdsl.mib  
(Enterprise MIB)  
SN device  
mismatch  
Service Node identified on  
port n does not match device  
described in port configuration  
role.  
07 hot_xdsl.mib  
(Enterprise MIB)  
SN device  
mismatch clear  
minor  
Service Node on port n now  
matches port configuration  
table.  
107 hot_xdsl.mib  
(Enterprise MIB)  
SN fatal reset  
Variable binding field contains  
device failure code.  
20 hot_xdsl.mib  
(Enterprise MIB)  
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Traps  
Event  
Severity Comment  
Trap # MIB  
SN loss of  
power  
minor  
Card received “last gasp”  
message from Service Node,  
followed by a link down  
17 hot_xdsl.mib  
(Enterprise MIB)  
condition one minute later.  
SN self-test  
failure  
minor  
Failure of the Service Node’s  
hardware components. This  
trap is only sent if the  
19 hot_xdsl.mib  
(Enterprise MIB)  
hardware failure still allows  
sending traps.  
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Glossary  
10BaseT  
A 10-Mbps Ethernet LAN that works on twisted-pair wiring.  
address  
A symbol (usually numeric) that identifies the interface attached to a network.  
agent (SNMP)  
A software program housed within a device to provide SNMP functionality. Each agent  
stores management information and responds to the manager’s request for this  
information.  
AN  
Access Node. Also known as DSLAM.  
ARP  
Address Resolution Protocol. Part of the TCP/IP suite, ARP dynamically links an IP  
address with a physical hardware address.  
ASCII  
ATM  
American Standard Code for Information Interchange. The standard for data transmission  
over telephone lines. A 7-bit code establishes compatibility between data services. The  
ASCII code consists of 32 control characters (nondisplayed) and 96 displayed characters.  
Asynchronous Transfer Mode. A high-speed, low-delay, connection-oriented switching and  
multiplexing technique using 53-byte cells to transmit different types of data  
simultaneously.  
authentication server  
backplane  
bandwidth  
BER  
An authentication server can either be a RADIUS server or an XTACACS server and can  
be used to confirm an end-user system’s access location.  
A common bus at the rear of a nest or chassis that provides communications and power to  
circuit card slots.  
The range of frequencies that can be passed by a transmission medium, or the range of  
electrical frequencies a device is capable of handling.  
Bit Error Rate. The number of bits in error over a given period compared to the number of  
bits transmitted successfully.  
BootP  
Bootstrap Protocol. Described in RFCs 951 and 1084, it is used for booting diskless  
nodes.  
bps  
Bits per second. Bits per second. Indicates the speed at which bits are transmitted across  
a data connection.  
broadcast  
A method of transmission. The simultaneous transmission to two or more communicating  
devices.  
BVI  
byte  
CAP  
Bridge Virtual Interface on a Cisco router.  
A sequence of successive bits (usually eight) handled as a unit in data transmission.  
Carrierless Amplitude Modulation and Phase Modulation. A transmission technology for  
implementing a Digital Subscriber Line (DSL). The transmit and receive signals are  
modulated into two wide-frequency bands using passband modulation techniques.  
central office  
CO. The PSTN facility that houses one or more switches serving local telephone  
subscribers.  
client  
A device that receives a specific service, such as database management, from a server.  
community name  
An identification used by an SNMP manager to grant an SNMP server access rights to  
MIB.  
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Glossary  
CPU  
CRC  
Central Processing Unit. The main or only computing device in a data processing system.  
Cyclic Redundancy Check. A mathematical method of confirming the integrity of received  
digital data.  
default route  
DHCP  
The address used for routing packets whose destination is not in the routing table. In  
Routing Information Protocol (RIP), this is IP address 0.0.0.0.  
Dynamic Host Configuration Protocol. A Microsoft protocol for dynamically allocating IP  
addresses.  
DHCP Relay Agent  
DHCP Server  
domain  
A system that detects and forwards DHCP discover or request messages to the  
appropriate DHCP server.  
A server which uses DHCP to allocate network addresses and deliver configuration  
parameters to dynamically configured hosts.  
A named group of machines on a network. In IP, a domain consists of a block of IP  
addresses with similar prefixes.  
downstream  
DSL  
In the direction of the customer premises.  
Digital Subscriber Line. DSL is a copper loop transmission technology enabling high-speed  
access in the local loop.  
DSL card  
DSLAM  
Digital Subscriber Line Card. The primary card in the Hotwire DSLAM system. It has one  
Ethernet port and four DSL ports.  
Digital Subscriber Line Access Multiplexer. DSLAM provides simultaneous high-speed  
digital data access and analog POTS over the same twisted-pair telephone line.  
DSU/CSU  
Data Service Unit/Channel Service Unit. A device that combines the functions of a DSU  
and a CSU. It connects Data Terminal Equipment to the digital network, protects the line  
from damage, and regenerates the signal.  
e1a  
Name of the DSL card’s and MCC card’s 10BaseT (Ethernet) interface.  
MIB objects unique to a specific company’s devices.  
Enterprise MIB  
Ethernet  
A type of network that supports high-speed communication among systems. It is a  
widely-implemented standard for LANs. All hosts are connected to a coaxial cable where  
they contend for network access using a Carrier Sense, Multiple Access with Collision  
Detection (CSMA/CD) paradigm.  
Ethernet address  
filter  
A six-part hexadecimal number in which a colon separates each part (for example,  
8:0:20:1:2f:0). This number identifies the Ethernet communications board installed in a PC  
and is used to identify the PC as a member of the network.  
A rule or set of rules applied to a specific interface to indicate whether a packet can be  
forwarded or discarded.  
firmware  
FTP  
Software that has been temporarily or permanently loaded into read-only memory.  
File Transfer Protocol. A TCP/IP standard protocol that allows a user on one host to  
access and transfer files to and from another host over a network, provided that the client  
supplies a login identifier and password to the server.  
full-duplex  
gateway address  
half-duplex  
HDLC  
The capability to transmit in two directions simultaneously.  
The subnet that the end-user system is on.  
The capability to transmit in two directions, but not simultaneously.  
High-Level Data Link Control. A communications protocol defined by the International  
Standards Organization (ISO).  
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Glossary  
host  
A computer attached to a network that shares its information and devices with the rest of  
the network.  
host routes  
hub  
An IP address having a subnet mask of 255.255.255.255.  
A device connecting several computers to a LAN.  
ICMP  
Internet Control Message Protocol. An Internet protocol that allows for the generation of  
error messages, test packets, and information messages related to IP.  
IEEE  
Institute of Electrical and Electronic Engineers.  
Internet  
intranet  
The worldwide internetwork that predominantly uses the TCP/IP protocol.  
A private network or internet using Internet standards and software, but protected from  
public access.  
IP  
Internet Protocol. An open networking protocol used for internet packet delivery.  
Internet Protocol Address. The address assigned to an Internet host.  
IP Address  
ISP  
Internet Service Provider. A vendor who provides direct access to the Internet.  
LAN  
Local Area Network. A privately owned and administered data communications network  
limited to a small geographic area.  
lb0  
Logical Bridge. Equivalent to e1a.  
link  
MAC  
The physical connection between one location and another used for data transmission.  
Media Access Control. The lower of the two sublayers of the data link layer, the MAC  
sublayer controls access to shared media.  
MAC Address  
margin (DSL)  
MCC Card  
MIB  
Media Access Control Address. The unique fixed address of a piece of hardware, normally  
set at the time of manufacture, and used in LAN protocols.  
The additional noise, measured in dB, that would need to be added to the existing noise on  
7
a given DSL loop to bring the Bit Error Rate to IE–7 (10 ).  
Management Communications Controller Card. The DSLAM circuit card used to configure  
and monitor the DSLAM.  
Management Information Base. A database of managed objects used by SNMP to provide  
network management information and device control.  
MTU  
MVL  
Maximum Transmission Unit.  
Multiple Virtual Lines. A proprietary local loop access technology that permits several  
services to concurrently and discretely use a single copper wire loop.  
MVL card  
A card with MVL ports used in the 8600, 8800, or 8810 DSLAM.  
MVL modem  
An endpoint (customer premises) modem that provides high-speed Internet or corporate  
LAN access over twisted-pair copper lines using MVL technology.  
NAP  
Network Access Provider. The provider of the physical network that permits connection of  
service subscribers to NSPs.  
NHR  
NMS  
Next Hop Router. The next router IP address to any given destination.  
Network Management System. A computer system used for monitoring and controlling  
network devices.  
NSP  
Network Service Provider. A local telephone company or ISP that provides network  
services to subscribers.  
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Glossary  
NTP  
Network Time Protocol.  
Non-Volatile RAM.  
NVRAM  
OpenLane DCE  
Manager  
A proprietary network management program used with HP OpenView that helps a network  
administrator manage SNMP devices.  
packet  
A group of control and data characters that are switched as a unit within a communications  
network.  
PDU  
Protocol Data Unit. A message containing protocol-specific information.  
PING  
Packet InterNet Groper. Used for testing and debugging networks, PING sends an echo  
packet to the specified host, waits for a response, then reports the results of its operation.  
Used as a verb, to PING means to use the program to verify the accessibility of a device.  
The PING program is supported from both the DSL and MCC cards.  
POTS  
Plain Old Telephone Service. Standard telephone service over the PSTN with an analog  
bandwidth of less than 4 Hz.  
POTS Splitter  
PPP  
A device that filters out the DSL signal and allows the POTS frequencies to pass through.  
Point-to-Point Protocol. as specified by Internet RFC 1661.  
proxy ARP  
Proxy Address Resolution Protocol (ARP). A technique for using a single IP address for  
multiple networks. A device responds to ARP requests with its own physical address, then  
routes packets to the proper recipients.  
PSTN  
Public Switched Telephone Network. A network shared among many users who can use  
telephones to establish connections between two points. Also know as dial network.  
RADSL  
Rate Adaptive Digital Subscriber Line. A technique for the use of an existing twisted-pair  
line that permits simultaneous POTS and high-speed data communication at adaptive  
symmetric and asymmetric rates.  
rate adaption  
Router  
The ability to automatically adapt when the port speed is lower than the line speed.  
A device that connects LANs by dynamically routing data according to destination and  
available routes.  
Routing Table  
A table used by a node to route traffic to another node in the multiplexer network.  
Round Trip Time.  
RTT  
RTU  
Remote Termination Unit. A DSL device installed at the customer premises.  
Interface name of a DSL card’s DSL port #1.  
s1c  
s1d  
Interface name of a DSL card’s DSL port #2.  
s1e  
Interface name of a DSL card’s DSL port #3.  
s1f  
Interface name of a DSL card’s DSL port #4.  
Service Node  
SN. Endpoint modem at the customer premise, also known as a Remote Termination Unit  
(RTU). There are two model types. See RADSL and MVL.  
SNMP  
Simple Network Management Protocol. Protocol for open networking management.  
SNMP agent  
An application level program that facilitates communication between an SNMP  
management system and a device. See NMS.  
SNMP trap  
A message sent to an SNMP manager to notify it of an event, such as a device being  
reset.  
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Glossary  
static route  
A user-specified permanent entry into the routing table that takes precedence over routes  
chosen by dynamic routing protocols.  
subnet address  
The subnet portion of an IP address. In a subnetted network, the host portion of an IP  
address is split into a subnet portion and a host portion using an address (subnet) mask.  
This allows a site to use a single IP network address for multiple physical networks.  
subnet mask  
A number that identifies the subnet portion of a network address. The subnet mask is a  
32-bit Internet address written in dotted-decimal notation with all the 1s in the network and  
subnet portions of the address.  
TCP  
Transmission Control Protocol. An Internet standard transport layer protocol defined in  
STD 7, RFC 793. It is connection-oriented and stream-oriented.  
Telnet  
Virtual terminal protocol in the Internet suite of protocols. Allows the user of one host  
computer to log into a remote host computer and interact as a normal terminal user for that  
host.  
terminal emulation  
TFTP  
Software that allows a PC to mimic the signals of a specific type of terminal, such as a  
VT100 or 3270, to communicate with a device requiring that terminal interface.  
Trivial File Transfer Protocol. A standard TCP/IP protocol that allows simple file transfer to  
and from a remote system without directory or file listing. TFTP is used when FTP is not  
available.  
TraceRoute  
A program that lists the hosts in the path to a specified destination.  
trap (SNMP)  
A notification message to the SNMP manager when an unusual event occurs on a network  
device, such as a reinitialization.  
UDP  
User Datagram Protocol. A TCP/IP protocol describing how messages reach application  
programs within a destination computer.  
unicasting  
upstream  
XTACACS  
VNID  
In ATM, the sending of a Protocol Data Unit (PDU) to a single destination.  
In the direction of the telephone network.  
See Authentication Server.  
Virtual Network ID.  
WAN  
Wide Area Network. A network that spans a large geographic area.  
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Index  
A
E
Administrators Overview, 3-1  
F
failure  
Alarms, Major, 6-3  
Alarms, Minor, 6-5  
G
C
H
I
immediate apply, A-2  
IP Router Menu, Filter Table, 5-22  
D
L
M
Management Communications Controller card (MCC),  
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