Panasonic Telephone KX TC1230NZW KX TC1230ALW User Manual
Cordless Answering System  
Model No.  
KX-TC1230ALW  
KX-TC1230NZW  
Operating Instructions  
Caller ID Compatible  
PLEASE READ BEFORE USE AND SAVE.  
Charge the battery for about 10 hours before initial use.  
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For Best Performance  
Battery Charge  
A rechargeable Nickel Cadmium (Ni-Cd)  
battery powers the handset. Charge the  
battery for about 10 hours before initial  
use (p. 14).  
•Clean the handset and the base unit charge  
contacts with a soft, dry cloth once a month.  
Clean more often if the unit is subject to  
grease, dust or high humidity. Otherwise the  
battery may not charge properly.  
Base Unit Location/Noise  
Calls are transmitted between the base unit and the handset using  
wireless radio waves. For maximum distance and noise-free  
operation, the recommended base unit location is:  
In a HIGH and CENTRAL location  
Away from electrical appliances  
with no obstructions such as walls.  
such as a TV, personal computer,  
cellular phone, charging units or  
another cordless phone.  
Extend the  
antenna fully.  
3
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Contents  
Preparation  
Location of Controls ..................................................................... 6  
Displays.......................................................................................... 9  
Settings ..........................................................................................13  
Connections .................................................................................13  
Installing the Battery in the Handset............................................14  
Battery Charge.............................................................................14  
Time and Date Adjustment ..........................................................16  
Programmable Functions.............................................................18  
Setting the Auto Talk Feature ......................................................19  
Selecting the Ringer Volume .......................................................20  
Setting the LCD Contrast.............................................................21  
Storing Your Area Code...............................................................22  
Preparing the Answering System................................................23  
Greeting Message........................................................................23  
Programming Summary for the Answering System.....................25  
Selecting the Caller’s Recording Time.........................................26  
Selecting the Number of Rings ....................................................27  
Cordless Telephone  
Making Calls ..................................................................................28  
With the Handset .........................................................................28  
With the Base Unit (Digital Duplex Speakerphone).....................30  
Simultaneous Keypad Dialling .....................................................32  
Answering Calls ............................................................................33  
With the Handset .........................................................................33  
With the Base Unit (Digital Duplex Speakerphone).....................33  
Caller ID Service............................................................................34  
Using the Caller List .....................................................................36  
Viewing the Caller List .................................................................36  
Calling Back from the Caller List..................................................38  
Editing the Caller’s Phone Number..............................................39  
Storing Caller List Information in the Directory ............................40  
Erasing Caller List Information.....................................................41  
Speed Dialler..................................................................................43  
Storing Phone Numbers in Memory.............................................43  
Dialling a Stored Number.............................................................43  
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Using the Directory .......................................................................44  
Storing Names and Numbers in the Directory ............................44  
Selecting Characters to Enter Names ........................................46  
Finding Items in the Directory .....................................................48  
Dialling from the Directory ...........................................................49  
Editing an Item in the Directory ...................................................50  
Erasing an Item from the Directory .............................................51  
Intercom .........................................................................................52  
Transferring a Call Using the Intercom........................................53  
Special Features............................................................................54  
How to Use the PAUSE Button  
(For Analog PBX Line/Long Distance Service Users)..............54  
Automatic Security Code Setting .................................................55  
Call Waiting and Caller ID Compatible (For Australia only).........55  
RECALL Button............................................................................55  
Answering System  
Automatic Answering Operation .................................................57  
Setting the Unit to Answer Calls ..................................................57  
Listening to Messages..................................................................58  
From the Handset ........................................................................60  
Erasing Messages.........................................................................61  
Pager Call.......................................................................................62  
Storing a Pager Number ..............................................................62  
Setting the Unit to Call a Pager ...................................................63  
Remote Operation from a Touch Tone Phone ...........................64  
Setting the Remote Code.............................................................65  
Voice Menu ..................................................................................66  
Direct Remote Operation .............................................................68  
Remote Operation with the Handset ...........................................70  
Useful Information  
Wall Mounting................................................................................72  
Battery Replacement.....................................................................74  
Adding Another Phone .................................................................75  
Before Requesting Help................................................................76  
Safety Instructions........................................................................81  
Important Information (For Australia only).................................81  
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Location of Controls  
Base unit  
Hook (p. 72)  
Antenna  
(p. 3, 13)  
Display (p. 12)  
Charge Contacts  
(p. 15)  
CALLER ID  
NE  
E
E
R
W
S
A
A
S
MESSA  
GE  
E
E
STOP  
T
S
O
P
E
G
R
E
E
T
IN  
G
R
E
C
REPE  
E
P
E
A
T
CHE  
H
E
RE  
E
W
CK  
K
SK  
K
I
P
F
F
A
U
T
O
P
R
O
G
RA  
M
REDIAL  
E
D
IA  
L
PAUSE  
A
U
S
E
RECALL  
L
O
C
A
TOR  
O
IN USE  
U
R
S
E
C
H
A
R
G
E
HOLD  
D
RINGER  
IN  
O
L
INT  
T
ERCOM  
R
G
C
VOL  
L
UME  
O
E
R
O
M
M
E
M
I
C
(AUTO/PROGRAM) Button  
(LOCATOR/INTERCOM) Button  
(p. 43)  
(p. 52, 53)  
(REDIAL/PAUSE) Button  
(p. 31, 54)  
IN USE/CHARGE Indicator  
(p. 14)  
MIC (Microphone)  
(p. 23, 30)  
(RECALL) Button (p. 55, 56)  
(HOLD/RINGER) Button (p. 20, 31)  
(DIGITAL!SP-PHONE) (Speakerphone)  
Button and Indicator (p. 30)  
6
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(GREETINGÒCHECK) Button (p. 23)  
(ANSWER!ON)  
Button and Indicator  
(p. 57)  
CALLER ID  
Indicator  
(p. 33, 34, 35)  
(GREETINGÒREC)  
(Record) Button (p. 23)  
(ERASE) Button  
(STOP) Button  
(p. 24, 61)  
(p. 23, 59)  
CALLER ID  
NE  
E
MESSA  
E
E
R
W
A
S
E
STOP  
T
S
S
O
A
GE  
P
E
G
R
E
E
T
IN  
G
R
E
C
REPE  
E
P
E
A
T
CHE  
H
E
RE  
E
W
CK  
K
SK  
K
I
P
F
F
A
U
T
O
P
R
O
G
RA  
M
REDIAL  
E
D
IA  
L
PAUSE  
A
U
S
E
RECALL  
L
O
C
A
TOR  
O
IN USE  
U
S
G
E
R
E
C
H
A
R
HOLD  
D
RINGER  
IN  
O
L
INT  
T
ERCOM  
R
G
C
VOL  
L
UME  
O
E
R
O
M
M
E
M
I
C
(NEW!MESSAGE) Button  
(p. 58)  
VOLUME Buttons  
(p. 23, 31, 58)  
,
(SKIP/FF) (First Forward)  
Button (p. 59)  
(REPEAT/REW) (Rewind)  
Button (p. 59)  
7
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Location of Controls  
Handset  
Antenna  
Display (p. 9)  
(TALK) Button  
(p. 28, 33)  
(INTERCOM) Button (p. 52, 53)  
M
O
C
R
ER  
T
INT  
N
O
F
F
O
(FUNCTION/EDIT)  
Button (p. 18, 25, 45)  
(EXIT/CH) (Channel) Button  
(p. 16, 18, 28)  
K
L
A
T
H
CH  
IT  
X
EXIT  
T
DI  
E
N
IO  
T
C
N
U
F
3
R
2
E
G
A
P
1
IP  
KIP  
S
T
A
PE  
E
R
6
9
Navigator Key (  
(p. 18, 25, 29, 36, 45)  
,
,
,
)
5
G
S
M
4
L
L
A
G
S
M
W
E
N
P
O
8
T
S
N
F
O
7
S
N
A
(RECALL/PLAYBACK)  
Button  
0
REDIAL  
SE  
F
OFF  
S
N
A
(REDIAL/PAUSE) Button  
K
U
A
P
PLAYBACK  
(p. 55, 56, 63, 70)  
(p. 28, 54)  
RECALL  
Charge Contacts (p. 15)  
8
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Displays  
Both the handset and the base unit show you information and instructions  
on their displays. These display prompts are shown below.  
Handset display  
The Caller List is empty or there are no stored  
items in the directory. This is displayed while  
the handset is on the base unit.  
No items stored  
Recharge  
The battery needs to be charged. Place the  
handset on the base unit to charge the battery  
(p. 15).  
The display shows the number of new calls and  
the battery strength while the handset is on the  
base unit.  
12 new calls  
When lifting the handset off the base unit, the  
display shows the number of new calls for 10  
seconds.  
10 new calls  
G
=New  
F=Old  
To search from the most recent call, press Ö.  
To search from the oldest call, press Ñ (p. 36).  
When the handset ringer volume is set to OFF  
(p. 21), “Ringer off” will flash for about 45  
seconds before the handset returns to the  
standby mode (p. 15).  
Ringer off  
When a call is received, the display shows the  
caller’s phone number after the first ring.  
10002223333  
12:00A 1.1  
The clock needs adjusting (p. 16).  
0000  
=Set clock  
H
9
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Displays  
During a conversation, the display shows the  
length of the call (ex. 1 hour, 6 minutes and 35  
seconds). The battery strength is also displayed  
(p. 14).  
Talk  
01-06-35  
The handset has lost communication with the  
base unit. Place the handset on the base unit  
and try again.  
No link to base  
Place on cradle  
and try again.  
This is an information from the Caller List.  
The display shows:  
12223334444  
— the caller’s phone number,  
11:20A 20.12  
✕3  
— the time and date of the last call  
(ex. Dec. 20, 11:20 AM), and  
— the number of times called (ex. 3 times).  
This is a name from the directory. The stored  
name and phone number are displayed.  
Ann  
1234567890  
The base unit is paging the handset (p. 52).  
Press INTERCOM  
The handset and the base unit are in the  
intercom mode (p. 52).  
Intercom  
00-00-07  
An outside call has been put on hold by the  
handset user in the intercom mode. To release  
the hold, press (TALK) or (DIGITAL!SP-PHONE)  
(p. 53).  
Intercom hold  
00-01-12  
An outside call using the handset has been put  
on hold by pressing (HOLD/RINGER). To release  
the hold, press (TALK) or (DIGITAL!SP-PHONE)  
(p. 31).  
Hold  
00-01-12  
10  
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Ü, á, (RECALL/PLAYBACK) or (INTERCOM)  
was pressed, while the base unit was in use.  
Not available  
When trying to enter the Caller List while the  
handset is off the base unit, the Caller List is  
empty.  
Caller's list  
No item stored  
When trying to enter the directory list while the  
handset is off the base unit, the directory is  
empty.  
Directory list  
No item stored  
When trying to store an item or Caller List  
information in the directory, the directory  
memory is full (p. 40, 45).  
Memory is full  
Save error  
While storing items in the directory, the handset  
has lost communication with the base unit.  
Move closer to the base unit and try again.  
The unit is in answering system programming  
mode (p. 25).  
Answering  
system setting  
The handset is operating the answering system  
remotely (p. 70).  
Remote  
operation  
11  
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Displays  
Base unit display  
The clock needs adjusting (p. 16).  
Your greeting message was not recorded  
correctly. Record it again (p. 23).  
The unit is in the answering system  
programming mode.  
The speaker volume level is set to “5”.  
You can select:  
– 9 levels (0–8) while using the answering  
system (p. 23, 58).  
– 8 levels (1–8) while using the speakerphone  
(p. 32).  
12 messages have been recorded.  
Memory is full. Erase some or all of the  
messages (p. 61).  
FULL  
The recording time is set to “greeting only”  
(p. 26). (The display is blank.)  
The base unit ringer volume is set to OFF  
(p. 20).  
RINGER OFF  
The pager call mode is set to ON (p. 63).  
PAGER  
12  
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Settings  
Connections  
For Australia  
Fasten the cord to prevent  
it from disconnecting.  
To Socket  
Hook  
Extend the  
antenna fully.  
Telephone Line Cord  
Telephone  
Plug  
For New Zealand  
To Single-Line  
Telephone Jack  
Telephone Line Cord  
To Power Outlet  
(AC 230 V–240 V, 50 Hz–60 Hz)  
AC Adaptor  
•
USE ONLY WITH Panasonic AC ADAPTOR PQLV10AL.  
•The AC adaptor must remain connected at all times. (It is normal for the adaptor  
to feel warm during use.)  
•To connect a standard telephone on the same line, see page 75.  
•If your unit is connected to a PBX which does not support Caller ID services, you  
cannot access those services.  
•When more than one unit is used, the units may interfere with each other. To  
prevent or reduce interference, please leave ample space between the base units.  
•KX-TC1230NZW will not answer incoming calls on your FaxAbility number.  
13  
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Settings  
Installing the Battery in the Handset  
Install the battery in the handset and close the handset cover, locking it  
into place.  
Red  
Lead  
Black  
Lead  
H
Battery Charge  
Place the handset on the  
base unit and charge for  
about 10 hours before  
initial use.  
•The IN USE/CHARGE  
OR  
indicator lights and a beep  
sounds.  
IN USE/CHARGE Indicator  
Battery strength  
You can check the battery strength on the handset display while the  
handset is on the base unit, while it is in use (making/answering a call  
etc.), or after viewing the Caller List or directory items, programming etc.  
The battery strength will remain for a few seconds after using the  
handset, then the display will return to the standby mode (p. 15).  
The battery strength is as shown in the chart below.  
Display prompt  
Battery strength  
Fully charged  
Medium  
Low  
(flashing)  
Needs to be recharged.  
14  
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Recharge  
Recharge the battery when:  
—“Recharge” is displayed on the handset,  
Recharge  
—“  
” flashes on the display, or  
—the handset beeps intermittently while it is in use.  
•If you DO NOT recharge the handset battery for more than 30 minutes, the  
display will keep indicating “Recharge” and/or “ ” will continue to flash.  
•To fully recharge the battery, the handset should be left on the base unit for 10  
hours.  
Battery information  
After your Panasonic battery is fully charged (p. 14):  
Operation  
Operating time  
Up to about 6 hours  
Up to about 20 days  
While in use (TALK)  
While not in use (Standby)  
•The battery operating time may be shortened depending on usage conditions,  
such as viewing the Caller ID Caller List or directory list, and ambient  
temperature.  
•Clean the handset and the base unit charge contacts with a soft, dry cloth  
once a month. Clean more often if the unit is subject to grease, dust or  
high humidity. Otherwise the battery may not charge properly.  
•If the battery is fully charged, you do not have to place the handset on the base  
unit until “Recharge” is displayed and/or “  
battery life.  
” flashes. This will maximize the  
•The battery cannot be overcharged.  
Standby mode (While the handset is off the base unit)  
The handset goes into the standby mode after you finish using the  
handset (making/answering a call, viewing the Caller List or directory list  
etc.). The display is blank, but the handset can receive calls. The battery  
operating time is conserved in this mode.  
15  
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Settings  
Time and Date Adjustment  
You can select AM/PM or 24-hour clock by programming.  
Make sure the unit is in the standby mode initially.  
Lift the handset off the base unit and  
12:00A 1.1  
1
press  
OR  
/(EXIT/CH) twice.  
0000  
=Set clock  
H
When the handset is off the base unit,  
press /(EXIT/CH) once.  
•If previously adjusted, “Adjust” will be  
displayed on the third line.  
Press á (Set clockkey).  
12:00A 01.01  
2
3
4
5
Enter year 0000  
•You may press á (Adjustkey) instead.  
H
=Next  
Enter the current year by using a 4-digit  
number.  
(Ex. To set the year 2001, enter “2001”.)  
12:00A 01.01  
Enter year 2001  
H
=Next  
Press á (Nextkey).  
12:00A 01.01  
Enter time  
H
=Next  
Enter the current time (hour and minute)  
by using a 4-digit number.  
(Ex. To set 9:30, enter “0930”.)  
09:30A 01.01  
Enter time  
H
=Next  
•For AM/PM setting: Enter numbers  
between 0100 and 1259.  
•For 24-hour clock: Enter numbers between  
0000 and 2359.  
Press á (Nextkey).  
09:30A 01.01  
=AM/PM  
6
7
•If numbers between 0000 and 0059, or 1300  
and 2359 are entered, the time will  
H
=Next  
automatically be set using the 24-hour clock.  
Skip the steps 7 and 8 and go to the step 9.  
Press (*) to select “AM” or “PM” or 24-hour  
clock. (Ex. You select “PM”.)  
09:30P 01.01  
=AM/PM  
H
=Next  
Display  
Option  
...................... AM  
A
¡
P
...................... PM  
(Blank display) ........... 24-hour clock  
•Each time you press (*), the selection will change on the display.  
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Press á (Nextkey).  
09:30P 01.01  
8
9
Enter day.month  
H
=Save  
Enter the current date by using a 4-digit  
number.  
(Ex. To set Dec. 27, enter “2712”.)  
09:30P 27.12  
Enter day.month  
H
=Save  
Press á (Savekey).  
09:30P 27.12  
2001  
10 •A beep sounds.  
•The clock starts working.  
•You can go back to the previous display by pressing Ü, when setting the time  
and date.  
•If 3 beeps sound when entering the time and date, a wrong number was entered.  
Enter the correct time and date.  
To check the time and date  
You can check the current time and date  
in the standby mode.  
Lift the handset off the base unit and  
ON  
OFF  
INTERCOM  
EXIT CH  
3
TALK  
FUNCTION EDIT  
1
press  
OR  
/(EXIT/CH) twice.  
2
5
When the handset is off the base unit,  
press /(EXIT/CH) once.  
The current time and date is displayed for 30 seconds.  
To return to the standby mode, press /(EXIT/CH).  
4
6
(EXIT/CH)  
•
/
If a power failure occurs, “ ” will flash on the base unit display.  
Readjust the time and date. If you use the handset for making/answering  
calls or remote operation without adjusting the time and date, the display  
in step 1 appears for 5 seconds after “Off” is displayed.  
Voice Time/Day Stamp: During playback, a synthesized voice will  
announce the day and time that each message was recorded.  
For Caller ID service users (p. 34)  
If a time display service is available with the Caller ID service:  
•The Caller ID information will re-set the clock after the first ring if the adjusted  
time and/or date is incorrect. However, if the time has not previously been set,  
the Caller ID information will not adjust the clock.  
17  
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Programmable Functions  
You can program the following function items using the handset near  
the base unit. The display shows the programming instructions. See the  
corresponding pages for function details.  
Make sure the unit is in the standby mode initially.  
Lift the handset, and press (FUNCTION/EDIT).  
<Function menu>*  
H
Save directory  
Ringer volume  
Program  
To store an item in the directory (p. 45).  
To select the ringer volume (p. 20).  
Press á.  
<Function menu>*  
H
LCD contrast  
Set recall  
To select the LCD contrast (p. 21).  
To select the recall time (p. 56).  
Talk switching  
Set area code  
TAD program  
To set the auto talk feature (p. 19).  
To set your area code (p. 22).  
To program answering system functions (p. 25).  
During programming:  
*To select a desired function item, press Ö or Ñ repeatedly until the  
arrow points to the item. Then press á to go to the next step.  
•You can exit the programming mode any time by pressing (EXIT/CH).  
•If you do not press any buttons for 60 seconds, the unit will return to the standby  
mode.  
•If the handset has lost communication with the base unit, 3 beeps sound and “No  
link to base Place on cradle and try again.” is displayed.  
18  
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Setting the Auto Talk Feature  
The Auto Talk feature allows you to answer a call by lifting the handset off  
the base unit without pressing (TALK). If you want to use this feature, turn  
the feature ON by programming. Your phone comes from the factory set  
to OFF.  
Make sure the unit is in the standby mode initially.  
Press (FUNCTION/EDIT).  
1
2
Press Ö or Ñ repeatedly until the arrow  
points to “Program”.  
H
Program  
GF  
H=Yes  
Press á (Yeskey).  
3
4
Press Ö or Ñ repeatedly until the arrow  
points to “Talk switching”.  
H
Talk switching  
Set area codeq  
GF  
H=Yes  
Press á (Yeskey).  
Auto talk  
5
6
:Off  
=Save  
GF  
H
Press Ö or Ñ to select “On” or “Off”.  
Press á (Savekey).  
Auto talk  
:On  
=Save  
GF  
H
Auto talk  
7 •A beep sounds.  
:On  
•To return to the standby mode, press  
(EXIT/CH).  
•You can exit the programming mode any time by pressing (EXIT/CH).  
•In order to view Caller ID information before answering a call, leave the Auto Talk  
feature OFF.  
19  
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Programmable Functions  
Selecting the Ringer Volume  
You can set the handset and base unit ringer volumes to HIGH, LOW or  
OFF. If set to OFF, the handset/base unit will not ring. Your phone comes  
from the factory set to HIGH.  
With the handset  
Make sure the unit is in the standby mode initially.  
Press (FUNCTION/EDIT).  
Save directory  
1
H=Yes  
H
Ringer volume  
GF  
Press Ö or Ñ repeatedly until the  
arrow points to “Ringer volume”  
and press á (Yeskey).  
2
Ringer  
Low ❚ ❚ ❚ ❚ ❚ ❚ High  
HIGH  
GF  
Press Ö or Ñ to select the  
3
desired volume.  
Low ❚ ❚ ❚ ❚ ❚ ❚ High  
•The selected volume is displayed and  
rings.  
•To turn the ringer OFF, press and  
hold Ö until 2 beeps sound.  
LOW  
OFF  
Ringer off  
To turn the ringer ON, press Ñ or Ö  
in step 3.  
•The ringer will sound at the LOW level.  
•You can also select the ringer volume while a call is being received. Press Ö or  
Ñ while the unit is ringing.  
•When set to OFF, “Ringer off” will flash for about 45 seconds before the  
handset returns to the standby mode.  
With the base unit  
Make sure the unit is in the standby mode initially. (You can also  
select the ringer volume while a call is being received.)  
To select HIGH or LOW, press  
(HOLD/RINGER).  
•Each time you press the button, the ringer  
volume will change and the selected ringer  
volume will ring.  
To turn the ringer OFF, press and hold  
(HOLD/RINGER) until 2 beeps sound.  
•“ RINGER  
” will be displayed.  
OFF  
To turn the ringer ON, press  
(HOLD/RINGER).  
(HOLD/RINGER)  
20•The ringer will sound at the HIGH level.  
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Setting the LCD Contrast  
You can program the handset LCD contrast (5 levels). To make the  
handset display clearer, set to high level. Your phone comes from the  
factory set to level 3.  
Make sure the unit is in the standby mode initially.  
Press (FUNCTION/EDIT).  
1
2
Press Ö or Ñ repeatedly until the arrow  
points to “Program”.  
H
Program  
GF  
H=Yes  
Press á (Yeskey).  
3
4
While the arrow points to “LCD  
contrast”, press á (Yeskey).  
H
LCD contrast  
Set recall  
GF  
H=Yes  
Press Ö or Ñ to select the desired  
contrast.  
LCD contrast  
Low ❚ ❚ ❚ ❚ High  
5
GF  
H=Save  
•Each time you press Ö or Ñ, the LCD  
contrast will change.  
Press á (Savekey).  
6 •A beep sounds.  
•To return to the standby mode, press  
(EXIT/CH).  
•You can exit the programming mode any time by pressing (EXIT/CH).  
21  
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Programmable Functions  
Storing Your Area Code  
We recommend you program your area code before using the Caller ID  
feature (p. 34). Incoming calls from the same area will be then recorded in  
the Caller List without the area code. You do not have to remove the code  
before calling back or storing.  
Make sure the unit is in the standby mode initially.  
To store your area code  
Press (FUNCTION/EDIT).  
H
Save directory  
Ringer volume  
1
2
GF  
H
=Yes  
Press Ö or Ñ repeatedly until the arrow  
points to “Program”, and press á  
(Yeskey).  
H
Program  
GF  
H
=Yes  
Press Ö or Ñ repeatedly until the arrow  
points to “Set area code”.  
Talk switching  
Set area code  
3
4
5
6
H
GF  
H=Yes  
Press á (Yeskey).  
Area code  
Enter area code  
Enter your area code.  
Area code  
02  
•You can enter the number up to 8 digits  
•If your enter a wrong number, press Ü.  
The digits are 1erased from the right.  
H
=Save  
Press á (Savekey).  
•A beep sounds.  
•To return to the standby mode, press  
(EXIT/CH).  
Area code  
02  
•You can exit the programming mode any time by pressing (EXIT/CH).  
To erase your area code, press (*) in step 5.  
For New Zealand Users:  
Your telephone service provider may charge you for a local call when it  
is dialled with an area code prefix. If the charge for local call is  
unacceptable, store your area code as shown above before use, or  
only the 7-digits of the local number should be dialled from your  
telephone. Do not dial the “0” prefix or the area code digit.  
22  
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Preparing the Answering System  
Greeting Message  
You can record a personal greeting message of up to 2 minutes. If a  
greeting message is not recorded, one of two pre-recorded greetings will  
be played when a call is received (p. 24).  
All messages (greeting, incoming, etc.) are stored in digital memory  
(p. 24). The total recording time is about 15 minutes.  
We recommend you record a brief greeting message (see sample on  
next page) in order to leave more time for recording new messages.  
To record a greeting message  
Press (GREETING!REC) to start  
the recording mode.  
(STOP)  
1
2
3
(GREETING!CHECK)  
(GREETING!REC)  
(ERASE)  
•“Press RECORD again to record  
greeting” is heard.  
Within 5 seconds, press  
(GREETING!REC) again to record  
your greeting.  
•A long beep sounds.  
After the long beep, talk clearly,  
about 8 inches (20 cm) away  
from the MIC (microphone).  
•The base unit display shows the  
elapsed recording time.  
•If you record for over 2 minutes, the  
unit will automatically stop recording.  
MIC  
When finished, press (STOP).  
To increase the volume,  
4 •To check the recorded greeting,  
press VOLUME  
.
press (GREETING!CHECK).  
•To change the message, start again  
from step 1.  
To decrease, press  
VOLUME  
.
23  
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Preparing the Answering System  
Greeting message sample  
“Hello, this is (your name and/or number). Sorry I cannot take your  
call. Please leave a message after the beep. Thank you.”  
To erase the recorded greeting message  
Press (GREETINGCHECK) \ press (ERASE) while the message is being  
played.  
•The unit will answer a call with a pre-recorded greeting.  
Pre-recorded greeting message  
If you do not record a greeting message (p. 23), one of two messages will  
be played when a call is received, depending on the caller’s recording  
time (p. 26).  
To check the pre-recorded greeting, press (GREETINGCHECK).  
•A pre-recorded greeting will be played as follows:  
ꢀ When the recording time is set to “1 minute” or “3 minutes”:  
“Hello, we are not available now. Please leave your name and phone number  
after the beep. We will return your call.”  
ꢀ When the recording time is set to “Greeting only”:  
“Hello, we are not available now. Please call again. Thank you for your call.”  
Flash Memory Message Backup  
Messages are stored on a “flash memory” IC chip and will not be  
affected by power failures. All messages are saved until you erase  
them.  
24  
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Programming Summary for the Answering System  
You can program the following functions using the handset near the  
base unit. See the page numbers below for details.  
Make sure the unit is in the standby mode initially.  
Lift the handset, and press (FUNCTION/EDIT).  
G
Press Ö or Ñ to select “Program”, and press á (Yeskey).  
G
Press Ö or Ñ to select “TAD program”, and press á (Yeskey).  
•“Answering system setting” is displayed on the handset.  
G
To set the remote code, press (1).  
(page 65)  
To select the number of rings, press (2).  
To select the caller’s recording time, press (5).  
To store a pager number, press (#).  
(page 27)  
(page 26)  
(pages 62, 63)  
•
The base unit display shows numbers or characters related to the adjustment  
or settings.  
G
Press á (Savekey).  
•You can exit the programming mode any time by pressing (EXIT/CH).  
•If you do not press any buttons for 60 seconds, the unit will return to the standby  
mode.  
•If 6 beeps sound on the base unit during programming, a wrong key was  
pressed. Enter the correct number.  
•If the handset has lost communication with the base unit, 3 beeps sound and “No  
link to base Place on cradle and try again.” is displayed on the  
handset.  
25  
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Preparing the Answering System  
Selecting the Caller’s Recording Time  
You can select “1 minute”, “3 minutes” or “Greeting only” for the caller’s  
recording time. Your phone comes from the factory set to “3 minutes”.  
Press (FUNCTION/EDIT).  
H
Save directory  
Ringer volume  
1
2
3
4
GF  
H
=Yes  
Press Ö or Ñ repeatedly until the arrow  
points to “Program”.  
H
Program  
GF  
H
=Yes  
Press á (Yeskey).  
H
LCD contrast  
Set recall  
GF  
H
=Yes  
TAD program  
=Yes  
Press Ö or Ñ repeatedly until the arrow  
points to “TAD program”.  
H
GF  
H
Press á (Yeskey).  
Answering  
system setting  
5 •“P” is displayed on the base unit.  
Press (5).  
6 •The current setting is displayed on the base unit.  
1: 1 minute  
2: 3 minutes  
3: Greeting only  
Press (1), (2) or (3) to select the recording time.  
7 •The setting is displayed on the base unit.  
Press á (Savekey).  
8 •A beep sounds.  
•To return to the standby mode, press (EXIT/CH).  
If you select “Greeting only”, the unit will answer a call with the greeting  
message, and then hang up. The unit will not record any incoming  
messages.  
26  
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Selecting the Number of Rings  
You can select the number of times the unit rings before the answering  
system answers a call, from “2” to “7” or “AUTO (Toll saver*)”.  
Your phone comes from the factory set to “AUTO”.  
Press (FUNCTION/EDIT).  
H
Save directory  
Ringer volume  
1
2
3
4
GF  
H
=Yes  
Press Ö or Ñ repeatedly until the arrow  
points to “Program”.  
H
Program  
GF  
H
=Yes  
Press á (Yeskey).  
H
LCD contrast  
Set recall  
GF  
H
=Yes  
TAD program  
=Yes  
Press Ö or Ñ repeatedly until the arrow  
points to “TAD program”.  
H
GF  
H
Press á (Yeskey).  
Answering  
system setting  
5 •“P” is displayed on the base unit.  
Press (2).  
6 •The current setting is displayed on the base unit.  
0: Selects “AUTO”. “A” is displayed on the base unit.  
2–7: The unit will answer after the selected number of rings.  
Press (0), or (2) to (4) to set the number of rings.  
7 •The setting is displayed on the base unit.  
Press á (Savekey).  
8 •A beep sounds.  
•To return to the standby mode, press (EXIT/CH).  
*Toll saver (when set to “AUTO”)  
When you call the unit from a touch tone telephone:  
If the unit answers on the 2nd ring, there is at least one new message.  
If the unit answers on the 4th ring, there are no new messages.  
Hang up when you hear the 3rd ring. This will save you the toll  
charge for the call.  
27  
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Making Calls  
With the Handset  
,
,
(TALK)  
(EXIT/CH)  
(REDIAL/PAUSE)  
Press (TALK).  
Talk  
1
Dial a phone number.  
Talk  
2 •The dialled number is displayed.  
0111112222  
Talk  
•After a few seconds, the display will show the  
length of the call and the battery strength.  
00-00-00  
Off  
To hang up, press (TALK) or place the  
handset on the base unit.  
3
00-01-08  
•If the handset has lost communication with the base unit, 3 beeps sound and “No  
link to base Place on cradle and try again.” is displayed.  
If noise interferes with the conversation  
Press (EXIT/CH) to select a clearer channel or move closer to the base  
unit.  
To redial the last number dialled on the handset  
Press (TALK) and press (REDIAL/PAUSE).  
28  
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To dial after confirming the entered number  
Dial a phone number.  
1
•If you misdial, press Ü and dial again.  
0233334444  
Talk  
Press (TALK).  
2 •After a few seconds, the display will show the  
0233334444  
Talk  
length of the call and the battery strength.  
00-00-00  
Off  
To hang up, press (TALK) or place the  
handset on the base unit.  
3
00-01-08  
To redial after confirming the last number dialled  
Press (REDIAL/PAUSE) and press (TALK).  
To adjust the receiver volume while talking  
To increase, press Ñ.  
To decrease press Ö.  
Loud  
Low ❚ ❚ ❚ ❚ ❚ ❚ High  
GF  
HIGH  
MEDIUM  
LOW  
•Each time you press Ö or Ñ, the  
volume level will change.  
•The display will return to the length of  
the call.  
Ñ
Ö
Loud  
Low ❚ ❚ ❚ ❚ High  
GF  
Ñ
Ö
Loud  
Low ❚ ❚  
GF  
High  
Backlit handset keypad  
The handset dialling buttons will light when you press a button or lift the  
handset off the base unit, and flash when a call is received.  
The lights will go out a few seconds after pressing a button, lifting the  
handset, answering a call, hanging up a call, leaving the programming  
mode or ending the intercom.  
Backlit LCD display  
The backlit handset display will stay on for a few seconds after pressing a  
handset button, lifting the handset off the base unit, hanging up a call,  
leaving the programming mode or ending the intercom.  
29  
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Making Calls  
With the Base Unit (Digital Duplex Speakerphone)  
(REDIAL/PAUSE)  
(HOLD/RINGER)  
Extend the  
antenna fully.  
,
MIC  
(DIGITAL!SP-PHONE)  
and Indicator  
Press (DIGITAL!SP-PHONE).  
1 •The DIGITAL SP-PHONE indicator lights.  
Dial a phone number.  
2
When the other party answers, talk into the MIC (microphone).  
3
To hang up, press (DIGITAL!SP-PHONE).  
4 •The indicator light goes out.  
•To switch to the handset while using the base unit speakerphone:  
—If the handset is off the base unit, press (TALK).  
—If on the base unit, just lift up.  
•During a call using the handset, the call can be switched to the speakerphone by  
pressing (DIGITAL!SP-PHONE).  
30  
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Hands-free Digital Duplex Speakerphone  
For best performance, please note the following:  
•Talk alternately with the caller in a quiet room.  
•If the other party has difficulty hearing you, press VOLUME  
decrease the speaker volume.  
to  
•If the other party’s voice from the speaker cuts in/out during a  
conversation, press VOLUME  
to decrease the speaker volume.  
To adjust the speaker volume (8 levels) while talking  
To increase, press VOLUME  
.
To decrease, press VOLUME  
.
To redial the last number dialled on the base unit  
Press (DIGITAL!SP-PHONE) and press (REDIAL/PAUSE).  
To put a call on hold  
Press (HOLD/RINGER).  
•The DIGITAL SP-PHONE indicator flashes.  
To release the hold  
From the base unit, press (DIGITAL!SP-PHONE).  
From the handset, press (TALK) or lift the handset off the base unit.  
•If another phone is connected on the same line (p. 75), you can also release the  
hold by lifting its handset.  
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Making Calls  
Simultaneous Keypad Dialling  
You can use the base unit like a standard telephone. After pressing  
(TALK) to make a call with the handset near the base unit, you can also  
dial using the base unit keypad.  
Handset:  
Press (TALK).  
(TALK)  
1
2
Base unit:  
Dial a telephone number while  
hearing a dial tone on the  
handset.  
•When the other party answers, talk  
using the handset.  
Handset:  
3
To hang up, press (TALK) or  
place the handset on the base  
unit.  
Simultaneous Keypad Dialling is only possible after pressing (TALK).  
Useful information  
You can enter numbers using the base unit keypad during a call with the  
handset. For example, to access an answering service, electronic banking  
service, etc.  
1. Handset:  
Press (TALK).  
2. Handset:  
Dial a telephone number.  
•You can also dial with the base unit keypad.  
3. Base unit:  
Enter the required numbers while listening to the pre-recorded  
instructions.  
4. Handset:  
To hang up, press (TALK) or place the handset on the base unit.  
32  
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Answering Calls  
When a call is received, the unit rings, “Incoming call” is displayed on  
the handset and the CALLER ID indicator flashes quickly.  
If you subscribe to a Caller ID service, the calling party information will be  
displayed after the first ring (p. 34). In order to view the Caller ID  
information, please wait until the second ring to answer a call.  
With the Handset  
If the handset is off the base unit,  
press (TALK).  
•You can also answer a call by pressing any dialling  
button (0) to (9), (*) or (#) (—Any Key Talk).  
(TALK)  
Auto Talk  
If you set the Auto Talk feature to  
ON (p. 19), you can answer a call  
by lifting the handset off the base  
unit without pressing (TALK).  
With the Base Unit (Digital Duplex Speakerphone)  
Press (DIGITAL!SP-PHONE).  
1
CALLER ID  
Indicator  
Talk into the MIC.  
2
3
To hang up, press  
(DIGITAL!SP-PHONE).  
MIC  
(DIGITAL!SP-PHONE)  
33  
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Caller ID Service  
This unit is compatible with a Caller ID service offered by your telephone  
company. If you subscribe to a Caller ID service, the calling party’s  
information will be shown on the handset display after the first ring.  
The unit can record information of up to 50 different callers in the Caller  
List. The Caller List information is sorted by the most recent to the oldest  
call. When the 51st call is received, the first call is deleted.  
Using the list, you can automatically call back a caller. You can store the  
callers’ phone numbers from the Caller List into the directory.  
When a second call is received while talking, the new caller’s phone  
number will be displayed (for Australia only) (p. 55).  
How caller information is displayed when a call is received  
The handset display shows the  
caller’s phone number after the first  
ring.*  
0244448888  
•For Australia users, the caller’s phone  
number will be displayed as 10 digits.  
For New Zealand users, the caller’s  
phone number will be displayed as 9  
digits.  
•After you answer the call, the display  
will show the length of the call.  
The CALLER ID indicator  
light will flash quickly when  
a call is being received.  
*Private name display  
If you receive a call from one of the same  
phone numbers stored in the directory, the  
caller’s name will be displayed.  
TINA ROBINSON  
0244448888  
•To use this function, names and phone numbers  
must be stored in the directory (p. 44).  
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•Caller information cannot be displayed in the following cases:  
•—If the caller dialled from an area which does not provide a Caller ID service,  
the display will show “Out of area”.  
•—If the caller has requested not to display his/her information, the display will  
show “Private caller”.  
•If your unit is connected to a PBX which does not support Caller ID services, you  
cannot access those services.  
•If the name and the time/date display service is available in your area, the  
display will show callers’ names and the time/date the calls were received.  
For further information, please contact your telephone company.  
For New Zealand Users:  
Your telephone company may not support the second caller display feature.  
To check the number of new calls  
When new calls have been received, the CALLER ID indicator flashes slowly  
on the base unit. The handset displays show the number of new calls.  
While the handset is on the base unit:  
If you have received 10 new calls,  
the display will show the following.  
10 new calls  
When you lift the handset, the display  
changes to the following.  
10 new calls  
G
=New  
F=Old  
•After 10 seconds, the display changes to  
the standby mode (p. 15).  
While the handset is off the base unit:  
Press Ü or á to turn the display on.  
If you have received 10 new calls,  
the display will show the following:  
10 new calls  
G
=New  
F=Old  
•If “No items stored” is displayed, the Caller List is empty.  
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Using the Caller List  
Viewing the Caller List  
To check who has called, follow the steps below.  
Make sure the unit is in the standby mode initially.  
Lift the handset off the base unit.  
1
OR  
If the handset is off the base unit,  
press Ü or á to enter the list.  
•The display will show, for example,  
the following.  
2 new calls  
G=New  
F=Old  
To search from the most recent  
call, press Ö.  
To search from the oldest call,  
press Ñ.  
2
,
,
,
•To scroll between callers,  
press Ö or Ñ.  
(EXIT/CH)  
To exit the list, press (EXIT/CH).  
3 •The handset will return to the  
standby mode.  
•Once new calls have been checked, “√” will be added.  
•If “Caller's list No items stored” is displayed in step 1, the Caller List  
is empty.  
•If more than one call is received from the same caller, the date and time of the  
last call will be recorded. If the same caller calls again, the call entry with “√” will  
be deleted.  
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Ex. When you search from the most recent call:  
Lift the handset off the base unit.  
OR  
If the handset is off the base unit, press Ü or á.  
To return to the previous caller,  
press Ñ.  
2 new calls  
=New =Old  
G
F
To exit the Caller List,  
press (EXIT/CH).  
Press Ö.  
•The handset will return to the standby  
mode.  
12223334444  
3:10P 20.12  
*If you receive a call from one of the  
same phone numbers stored in the  
directory, the caller’s name will be  
displayed (Private name display).  
Press Ö.  
**If an arrow (→) is displayed after the  
number, the whole phone number  
has not been shown.  
Press {#} (→) to see the remaining  
numbers or {*} (←) to return to the  
previous display.  
*
NANCY BROWN  
2223333  
1:54P 19.12  
✕3  
Press Ö.  
**  
Press {#} (→).  
Press {*} (←).  
→
12345678901234  
←
567890  
10:38A 19.12 √  
10:38A 19.12 √  
Press Ö.  
0 new call  
G
=New  
F=Old  
Press Ö.  
Display meaning:  
√
: You have checked this caller information, answered the call,  
called back the caller or played back the message (p. 58).  
✕2-✕9 : The number of times the same caller called (up to 9).  
After checking, “✕2” – “✕9” will be replaced with “√”.  
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Using the Caller List  
Calling Back from the Caller List  
,
,
,
(TALK)  
Lift the handset off the base unit.  
OR  
If the handset is off the base unit,  
press Ü or á to enter the list.  
1
2
3 new calls  
=New =Old  
G
F
Press Ö or Ñ repeatedly to find the  
desired caller.  
0355566677  
11:20A 20.12  
✕3  
Press (TALK).  
Talk  
3 •The displayed phone number is dialled  
automatically.  
0355566677  
Talk  
00-00-00  
•If a phone number is not displayed in the caller information, you cannot call back  
that caller.  
For New Zealand Users:  
Your telephone service provider may charge you for a local call when  
it is dialled with an area code prefix. If the charge for local call is  
unacceptable, only the 7-digits of the local number should be dialled  
from your telephone. Do not dial the “0” prefix or the area code digit.  
38  
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Editing the Caller’s Phone Number  
You can edit a phone number in the Caller List. After editing the number,  
you can continue with calling back or directory storing procedures.  
Make sure the unit is in the standby mode initially.  
Lift the handset off the base unit.  
1
OR  
5 new calls  
=New =Old  
If the handset is off the base unit,  
press Ü or á to enter the list.  
G
F
Press Ö or Ñ repeatedly to find the  
2
3
desired caller.  
0355566677  
11:20A 20.12 √  
To add a number  
Add a number to the current number.  
•If you misdial, press Ü and diall again.  
To erase the number  
Press (FUNCTION/EDIT), then press Ü to erase the digit.  
•You can also add a number if required.  
After editing the number, you can continue with calling back or  
storing procedures.  
To call back, press (TALK) (p. 38).  
To store the number in the directory, press á and follow the  
instructions on the display (see page 40, from step 3).  
4
•If the phone number does not include the area code (which is the same as your  
area code, p. 22), you can view the original number (area code + phone number)  
by pressing (FUNCTION/EDIT) again in step 3.  
•The number edited in step 4 will not be maintained in the Caller List.  
For New Zealand Users:  
Your telephone service provider may charge you for a local call when  
it is dialled with an area code prefix. If the charge for local call is  
unacceptable, only the 7-digits of the local number should be dialled  
from your telephone. Do not dial the “0” prefix or the area code digit.  
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Using the Caller List  
Storing Caller List Information in the Directory  
You can store names and phone numbers that are in the Caller List into  
the directory. Storing must be carried out with the handset.  
Make sure the unit is in the standby mode initially.  
Lift the handset off the base unit.  
1
OR  
10 new calls  
=New =Old  
If the handset is off the base unit,  
press Ü or á to enter the list.  
G
F
0355566677  
11:20A 20.12  
✕
3
Press Ö or Ñ repeatedly to find the  
caller you want to store in the directory,  
and press á.  
H
Save directory  
Clear  
2
3
GF  
H=Yes  
Press Ö or Ñ to select “Save  
directory”, and press á (Yeskey).  
Enter name  
#=←→  
H=Save  
When the caller’s name is not  
displayed in the Caller List:  
a) If a name is not required,  
press á (Savekey).  
Enter name  
CINDY TURNER  
=Save  
#=←→  
H
b) If a name is required, enter the  
name (p. 46). When finished,  
press á (Savekey).  
CINDY TURNER  
0355566677  
•A beep sounds.  
•
To continue storing other items, repeat from  
step 2.  
•To return to the standby mode, press  
(EXIT/CH).  
•You can exit the programming mode any time by pressing (EXIT/CH).  
•If the display shows “Memory is full” in step 3, press (EXIT/CH) to exit the  
list. To erase other stored items from the directory, see page 51.  
•After the maximum of 30 items has been stored, “Memory is full” is also  
displayed.  
•You cannot store caller information in the directory if a phone number is not  
displayed.  
40  
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For New Zealand Users:  
Your telephone service provider may charge you for a local call when  
it is dialled with an area code prefix. If the charge for local call is  
unacceptable, only the 7-digits of the local number should be dialled  
from your telephone. Do not dial the “0” prefix or the area code digit.  
Erasing Caller List Information  
After checking the Caller List, you can erase some or all of the entries.  
Make sure the unit is in the standby mode initially.  
To erase a specific caller from the Caller List  
Lift the handset off the base unit.  
1
2
OR  
10 new calls  
=New =Old  
If the handset is off the base unit,  
press Ü or á to enter the list.  
G
F
Press Ö or Ñ repeatedly to find the caller  
you want to erase from the Caller List, and  
press á.  
0246813579  
12:20A 20.12 √  
H
Save directory  
Clear  
GF  
H=Yes  
Press Ö or Ñ to select “Clear”, and  
press á (Yeskey).  
Save directory  
Clear  
3
H
GF  
H=Yes  
•A beep sounds and the information is erased.  
•To erase other items, repeat from step 2.  
•To return to the standby mode, press  
(EXIT/CH).  
Clear  
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Using the Caller List  
To erase all entries in the Caller List  
Before erasing all entries, make sure that “0 new call” is displayed.  
Lift the handset off the base unit.  
OR  
If the handset is off the base unit,  
press Ü or á to enter the list.  
Exit  
All clear  
GF  
1
H
H=Yes  
All clear  
Press á (Yeskey).  
2
3
Press Ö or Ñ to select “All clear”.  
0 new call  
G
H
=New  
F=Old  
Press á (Yeskey).  
4 •A beep sounds and all entries are erased.  
Exit  
All clear  
GF  
H=Yes  
42  
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Speed Dialler  
Storing Phone Numbers in Memory  
You can store up to 10 numbers in the base unit. The dialling buttons  
((0) to (9)) function as memory stations.  
Make sure the unit is in the standby mode initially.  
Press (AUTO/PROGRAM).  
1 •The IN USE/CHARGE indicator  
Memory Station  
Numbers  
flashes.  
Enter a phone number up to  
22 digits.  
2
•If you misdial, press  
(AUTO/PROGRAM) twice to  
end storing and start again from  
step 1.  
(AUTO/PROGRAM)  
(REDIAL/PAUSE)  
IN USE/CHARGE  
Indicator  
Press (AUTO/PROGRAM).  
3
4
Press a memory station  
number ((0) to (9)).  
•A beep sounds.  
•To store other numbers,  
repeat steps 1 through 4.  
• If a pause is required for dialling, press (REDIAL/PAUSE) where needed.  
Pressing (REDIAL/PAUSE) counts as one digit (p. 54).  
To erase a stored number  
Press (AUTO/PROGRAM) twice  
for the phone number to be erased.  
the memory station number ((0) to (9))  
➡
Dialling a Stored Number  
Press (DIGITAL!SP-PHONE).  
1
Memory Station  
Numbers  
Press (AUTO/PROGRAM).  
2
Press the memory station  
3
number ((0) to (9)).  
•The stored number is dialled.  
(AUTO/PROGRAM)  
(REDIAL/PAUSE)  
•Numbers stored can only be dialled by the base unit.  
43  
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Using the Directory  
You can store up to 30 names and phone numbers in the directory using  
the handset. All directory items are sorted by the first word in alphabetical  
order. Using the directory, you can make a call by selecting a name on  
the handset display. When you receive a caller ID call from a caller stored  
in the directory, the display will show the caller’s name with the phone  
number (—Private name display) (p. 34).  
Storing Names and Numbers in the Directory  
Make sure the unit is in the standby mode initially.  
,
(FUNCTION/EDIT)  
The dialling buttons  
can be used to enter  
letters and symbols.  
(EXIT/CH)  
(#)  
(*)  
(REDIAL/PAUSE)  
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Press (FUNCTION/EDIT).  
H
Save directory  
Ringer volume  
1
2
GF  
H=Yes  
While the arrow points to “Save  
directory”, press á (Yeskey).  
Directory=  
20 items  
•The display shows the number of stored items  
in the directory.  
Enter a name, up to 15 characters using  
the dialling buttons (p. 46).  
Enter name  
3
#=←→  
H
=Next  
=Next  
•To move the cursor, press (*) (←) or (#) (→).  
•If a name is not required, press á (Nextkey)  
and go to step 5.  
Enter name  
Tom Jones  
#=←→  
H
Press á (Nextkey).  
Enter phone no.  
4
Enter a phone number, up to 22 digits.  
03987654321  
5
6
•If you misdial, press Ü. Digits are erased  
from the right.  
H=Save  
Press á (Savekey).  
Tom Jones  
0987654321  
•A beep sounds.  
•
To continue storing other items, repeat from step 2.  
•To return to the standby mode, press  
(EXIT/CH).  
•If a pause is required for dialling, (REDIAL/PAUSE) can be stored in a phone  
number in step 5. This counts as one digit (p. 54).  
•You can exit the programming mode any time by pressing (EXIT/CH).  
•If the display shows “Memory is full” in step 2, press (EXIT/CH).  
To erase other stored items from the directory, see page 51.  
•After the maximum of 30 items has been stored, “Memory is full” is also  
displayed.  
For New Zealand Users:  
Your telephone service provider may charge you for a local call when  
it is dialled with an area code prefix. If the charge for local call is  
unacceptable, only the 7-digits of the local number should be dialled  
from your telephone. Do not dial the “0” prefix or the area code digit.  
45  
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Using the Directory  
Selecting Characters to Enter Names  
The handset dialling buttons can be used to enter  
letters and symbols. The letters are printed on the  
dialling buttons.  
Pressing each button selects a character as  
shown below.  
ON  
OFF  
INTERCOM  
EXIT CH  
TALK  
FUNCTION EDIT  
1
2
3
REPEAT  
SKIP  
PAGER  
4
5
6
NEW MSG  
ALL MSG  
7
8
9
ANS ON  
STOP  
0
ANS OFF  
REDIAL  
Number of times key is pressed  
Keys  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
(7)  
(8)  
(9)  
(0)  
(*)  
(#)  
1
#
2
&
3
’
4
(
5
)
6
7
,
8
9
10 11  
–
.
/
1
A
D
G
J
B
C
F
I
a
d
g
j
b
e
h
k
c
f
2
3
4
5
6
r
E
H
i
K
L
O
R
V
Y
l
M
P
T
N
m
S
t
n
p
u
w
o
q
v
x
Q
s
z
7
9
U
8
y
W
0
X
Z
Blank  
To move the cursor to the left  
To move the cursor to the right  
•To enter another character using the same dialling button, press (#) to move the  
cursor to the next space.  
If you make a mistake while entering a name  
Use (*) (←) or (#) (→) to move the cursor to the incorrect character, press  
Ü to delete and enter the correct character. Each time you press Ü, a  
character is erased from the right.  
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For example, to enter “Tom Jones”:  
Press (FUNCTION/EDIT).  
H
Save directory  
Ringer volume  
1
GF  
H=Yes  
While the arrow points to “Save  
directory”, press á (Yeskey).  
Directory=  
2
20 items  
Enter name  
#=←→  
H=Next  
Press (8).  
T
3
4
5
Press (6) six times, then press (#) to  
move the cursor to the right.  
To  
Press (6) four times.  
Press (#) twice to enter a blank.  
Press (5).  
Tom  
Tom  
6
Tom J  
7
8
9
10  
11  
Press (6) six times, then press (#) to  
move the cursor to the right.  
Tom Jo  
Tom Jon  
Tom Jone  
Press (6) five times.  
Press (3) five times.  
Press (7) eight times.  
Enter name  
Tom Jones  
#=←→  
H
=Next  
When finished, press á (Nextkey).  
Enter phone no.  
12 •To enter a phone number and continue  
storing, see page 45, from step 5.  
47  
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Using the Directory  
Finding Items in the Directory  
You can search the directory using the handset.  
Make sure the unit is in the standby mode initially.  
Press Ö or Ñ to enter the  
1
directory list.  
.
,
•The first item is displayed.  
Ann  
0312345678  
(EXIT/CH)  
Press Ö or Ñ repeatedly until the  
desired item is displayed.  
Press Ö.  
Alphabet letter  
Press Ñ.  
2
.
•All directory items are stored in the  
order shown on the right.  
To search for a name by initial  
Symbol  
Number  
#
Press the dialling button for  
the first letter of the desired  
name until any name with the  
same initial is displayed (see  
the Index table on page 49).  
Ex. To find “Frank”, press (3)  
repeatedly until the first item  
under “F” is displayed.  
Telephone number  
(If no name is stored)  
$
Press Ö repeatedly until the  
name is displayed.  
•You can leave the directory list any time by pressing (EXIT/CH).  
•If “Directory list No items stored” is displayed in step 1, the directory  
is empty.  
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Index table  
Keys  
Index  
Keys  
(6)  
Index  
M, N, O, 6  
(1)  
(2)  
(3)  
(4)  
(5)  
Other symbols, 1  
A, B, C, 2  
(7)  
P, Q, R, S, 7  
T, U, V, 8  
W, X, Y, Z, 9  
0
D, E, F, 3  
(8)  
G, H, I, 4  
(9)  
J, K, L, 5  
(0)  
Dialling from the Directory  
Make sure the unit is in the standby mode initially.  
Press Ö or Ñ repeatedly to find the  
directory item that you want to dial.  
Frank  
0234567890  
1
•To search for the item by initial, see page 48.  
•To exit the directory, press (EXIT/CH).  
Press (TALK).  
Talk  
2 •The number is dialled automatically.  
0234567890  
To hang up, press (TALK) or place the  
3
handset on the base unit.  
•Numbers stored can only be dialled by the handset.  
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Using the Directory  
Editing an Item in the Directory  
Make sure the unit is in the standby mode initially.  
Press Ö or Ñ repeatedly to find the  
directory item you want to change, and  
press á.  
Jane  
0233444555  
1
2
3
•To search for the item by initial, see page 49.  
While the arrow points to “Edit”,  
press á (Yeskey).  
H
Edit  
Clear  
GF  
H=Yes  
•If you do not need to change the name,  
go to step 4.  
Edit the name by using the dialling buttons,  
(*) (←) or (#) (→) (p. 46), up to 15  
characters.  
Enter name  
Jane Walker  
#=←→  
H
=Next  
Press á (Nextkey).  
0233444555  
4 •If you do not need to change the number,  
go to step 6.  
H
=Save  
Add a number to the current number.  
02333444555  
5 •Each time you press  
Ü
the digit to the left of  
H
=Save  
the cursor is erased.  
When finished, press á (Savekey).  
Jane Walker  
0981234567  
6 •A beep sounds.  
•To continue editing other items, repeat from  
step 1.  
•To return to the standby mode, press  
(EXIT/CH).  
•You can exit the programming mode any time by pressing (EXIT/CH).  
50  
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Erasing an Item from the Directory  
Make sure the unit is in the standby mode initially.  
Press Ö or Ñ repeatedly to find the  
directory item you want to erase.  
Helen  
0357924680  
1
2
3
•To search for the item by initial, see page 48.  
Press á.  
H
Edit  
Clear  
GF  
H
H
=Yes  
=Yes  
Press Ö or Ñ to select “Clear”.  
Press á (Yeskey).  
Edit  
Clear  
H
GF  
4 •A beep sounds and the item is erased.  
Clear  
•To erase other items, repeat from step 1.  
•To return to the standby mode, press  
(EXIT/CH).  
•You can exit the programming mode any time by pressing (EXIT/CH).  
51  
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Intercom  
A 2-way intercom is possible between the handset and the base unit.  
Paging the base unit from the handset  
Handset:  
1
2
3
Press (INTERCOM).  
Talk to the paged party  
after the beeps.  
•“Intercom” is displayed.  
(INTERCOM)  
Base unit:  
When the other  
party’s voice is  
heard, answer using  
the MIC.  
Handset:  
To end the intercom,  
press (INTERCOM).  
MIC  
(LOCATOR/INTERCOM)  
Paging the handset from the base unit (Handset locator)  
Using this feature, you can locate a misplaced handset.  
Base unit:  
1
Press (LOCATOR/INTERCOM).  
•The handset beeps for 1 minute and  
“Press INTERCOM” is displayed.  
•To stop paging, press  
(LOCATOR/INTERCOM)  
again.  
Handset:  
2
Press (INTERCOM) to answer.  
•“Intercom” is displayed.  
Base unit:  
Talk into the MIC.  
MIC  
3
4
(LOCATOR/INTERCOM)  
Handset:  
To end the intercom,  
press (INTERCOM).  
(INTERCOM)  
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During an intercom call:  
•Intercom calls can only be ended with the handset.  
•If the handset user has difficulty hearing the base unit user, decrease the  
base unit speaker volume by pressing VOLUME  
.
•If an incoming call is received, the intercom call stops and the unit starts to  
ring. To answer, press (TALK) or (DIGITAL!SP-PHONE).  
Transferring a Call Using the Intercom  
The intercom can be used during a call. This feature enables you to  
transfer a call between the handset and the base unit.  
From the handset to the  
base unit  
From the base unit to the  
handset  
Handset:  
Base unit:  
1
During a call, press  
(INTERCOM). Talk to the  
paged party after the beeps.  
1
During a call, press  
(LOCATOR/INTERCOM).  
•The call is put on hold.  
•If the handset user does not  
answer, press  
•The call is put on hold and  
“Intercom hold” is displayed.  
•If the base unit user does not  
answer, press (TALK).  
(DIGITAL!SP-PHONE).  
Handset:  
Base unit:  
2
3
Press (INTERCOM) to answer  
the page.  
•“Intercom hold” is displayed.  
2
3
When the paging party’s  
voice is heard, answer using  
the MIC.  
Handset:  
To answer the call, press  
(TALK).  
Base unit:  
To answer the call, press  
(DIGITAL!SP-PHONE).  
•The transfer is complete.  
•The transfer is complete.  
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Special Features  
Navigator Key  
(TALK) Button  
(
,
,
,
)
(FUNCTION/EDIT)  
Button  
(EXIT/CH)  
(Channel) Button  
(RECALL/PLAYBACK)  
Button  
(REDIAL/PAUSE)  
Button  
(REDIAL/PAUSE)  
(RECALL) Button  
How to Use the PAUSE Button  
(For Analog PBX Line/Long Distance Service Users)  
We recommend you press (REDIAL/PAUSE) if a pause is required for  
dialling with a PBX or to access a long distance service.  
Ex. Line access number (9) (PBX)  
Phone number  
(9) \ (REDIAL/PAUSE) \  
•Pressing (REDIAL/PAUSE) once creates a 3.5 second pause. This prevents  
misdialling when you redial or dial a stored number.  
•Pressing (REDIAL/PAUSE) more than once increases the length of the pause  
between numbers.  
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Automatic Security Code Setting  
Each time you place the handset on the base unit, the unit automatically  
selects one of more than a million security codes. These codes help  
prevent the unauthorized use of your telephone line by another cordless  
telephone user.  
Call Waiting and Caller ID Compatible  
(For Australia only)  
If you subscribe to Caller ID services, your  
handset displays a second caller’s information  
while talking. After you hear a call-waiting tone,  
the caller’s phone number and  
0266667777  
----Waiting-----  
“----Waiting-----” will be displayed.  
You can answer the second call, keeping the first call on hold.  
Follow Telstra’s instructions using (RECALL/PLAYBACK) or (RECALL).  
•If the phone number is stored in the directory, the caller’s name will be displayed  
(p. 34).  
•The second caller’s information will not be displayed when:  
— the answering system is recording someone’s message,  
— a parallel connected telephone is in use.  
•Please contact Telstra for details and availability in your area.  
•When you receive a second call during a conversation, you will hear a signal  
tone following the call waiting tone and the conversation will be interrupted for  
approximately a second. The tones are generated from the telephone company.  
This is not fault of the product as these events are normal.  
For Call Waiting Service Users in New Zealand  
Make sure the recall time is set to 600 msec for use with Telecom’s  
Call Waiting Service. Press (RECALL/PLAYBACK) or (RECALL) if you hear  
a call-waiting tone while talking.  
•The first call is put on hold and you can answer the second call.  
•To return to the first caller, press (RECALL/PLAYBACK) or (RECALL) again.  
•Your telephone company may not support the second caller display feature.  
RECALL Button  
Pressing (RECALL/PLAYBACK) or (RECALL) allows you to use special  
features of your host PBX such as transferring an extension call or  
accessing special telephone services (optional) such as call waiting.  
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Special Features  
Selecting the recall time  
The recall time depends on your telephone exchange or host PBX.  
You can select the following recall times: “700, 600, 400, 300, 250, 110,  
100 or 90 ms (milliseconds)”. KX-TC1230ALW comes from the factory set  
to “100 ms” and KX-TC1230NZW comes from the factory set to “600 ms”.  
Make sure the unit is in the standby mode initially.  
Press (FUNCTION/EDIT).  
1
Press Ö or Ñ repeatedly until the arrow  
points to “Program”.  
H
Program  
2
3
4
GF  
H=Yes  
Press á (Yeskey).  
Press Ö or Ñ repeatedly until the arrow  
points to “Set recall”.  
LCD contrast  
Set recall  
H
GF  
H=Yes  
Press á (Yeskey).  
5
6
Press Ö or Ñ repeatedly until the  
desired time is displayed.  
Press á (Savekey).  
7 •A beep sounds.  
•To return to the standby mode, press (EXIT/CH).  
•You can exit the programming mode any time by pressing (EXIT/CH).  
•Users in Australia can access Telstra’s “EASY CALL” service by having the recall  
time set at 100 msec (this is the factory default setting), and then follow Telstra’s  
“EASY CALL” instructions to operate this service.  
•If you are connected via a PBX, a longer recall time may be necessary to use  
PBX functions (transferring a call etc.). Consult your PBX supplier for the correct  
setting.  
For Call Waiting Service Users in New Zealand  
Make sure the recall time is set to 600 msec for use with Telecom’s  
Call Waiting Service. Press (RECALL/PLAYBACK) or (RECALL) if you hear  
a call-waiting tone while talking.  
•The first call is put on hold and you can answer the second call.  
•To return to the first caller, press (RECALL/PLAYBACK) or (RECALL) again.  
•Your telephone company may not support the second caller display feature.  
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Automatic Answering Operation  
When the unit answers a call, a greeting message is played and the  
caller’s message is recorded.  
•The total recording time (including greeting message) is about  
15 minutes. If messages are recorded in noisy rooms, the time may  
be shortened by up to 3 minutes.  
•A maximum of 64 messages (including greeting message) can be  
recorded.  
Setting the Unit to Answer Calls  
Press (ANSWER!ON) to turn on the answering  
system.  
(ANSWERÒON)  
and Indicator  
•The indicator lights and “Answer set” is  
heard.  
•The unit will announce the remaining  
recording time if it is less than 5 minutes.  
•If you hear “Memory full”, “  
” is  
FULL  
displayed on the base unit and the  
ANSWER ON indicator flashes rapidly,  
erase some, or all, of the messages  
(p. 61).  
•If you do not want the unit to answer calls, press (ANSWER!ON) again to turn off  
the answering system. The indicator light goes out and “Answer off” is heard.  
•You can also turn on the answering system remotely using any other phone  
(p. 69).  
•KX-TC1230NZW will not answer incoming calls on your FaxAbility number.  
Monitoring incoming calls  
While a call is being recorded, you can monitor it through the base unit  
speaker.  
To answer the call with the base unit, press (DIGITAL!SP-PHONE).  
For the handset, press (TALK). The unit stops recording.  
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Listening to Messages  
You can see the total number of recorded messages on the base unit  
display. If the ANSWER ON indicator flashes, new messages have been  
recorded.  
Listening to only new  
During playback, the  
messages  
display shows the  
message number.  
Press (NEW!MESSAGE) briefly.  
ANSWER ON  
Indicator  
•The unit announces the  
number of new messages and  
plays them back.  
(STOP)  
Listening to all recorded  
messages  
Press and hold (NEW!MESSAGE)  
until playback starts.  
•At the end of the last  
message, “End of final  
message” is heard. The unit  
will announce the  
remaining recording time if  
it is less than 5 minutes.  
(NEW!MESSAGE)  
(SKIP/FF)  
(REPEAT/REW)  
To increase the volume,  
press VOLUME  
.
To decrease, press  
VOLUME  
.
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During playback  
To repeat/  
rewind  
message  
To repeat from the beginning of the message  
Press (REPEAT/REW) briefly.  
•If you press within 5 seconds of playback, the previous  
message will be played.  
To rewind part of the message  
Press and hold (REPEAT/REW) until you reach the desired  
place.  
•At the beginning of the message, 3 beeps will sound.  
To skip/cue To skip to the next message  
message  
Press (SKIP/FF) briefly.  
To cue to part of the message  
Press and hold (SKIP/FF) until you reach the desired place.  
•The message will be heard at twice the normal speed.  
•At the end of the message, 3 beeps will sound.  
To stop  
Press (STOP).  
operation  
•To resume playback, press (NEW!MESSAGE).  
•If you do not press any button for 60 seconds or if you press  
(STOP) again, the unit will return to the standby mode.  
For Caller ID service users (p. 34)  
During playback, when the handset is on  
the base unit, the handset display will  
show the name and/or number of the  
caller whose message is being played.  
Display  
To call back the displayed number:  
During playback, lift the handset and press (TALK) within 10 seconds.  
•The unit stops playback and automatically dials the displayed phone number.  
•After listening to new incoming messages, “√” will be added to the call entries  
in the Caller ID Caller List (p. 37).  
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Listening to Messages  
From the Handset  
If someone else is in the room and you want to listen to the recorded  
messages privately, you can use the handset.  
Handset:  
1
2
Press (RECALL/PLAYBACK).  
•The number of new messages is heard on the handset.  
Base unit:  
To listen to new messages, press  
(NEW!MESSAGE) briefly.  
To listen to all messages, press  
and hold (NEW!MESSAGE) until  
playback starts.  
•The messages will be heard  
on the handset.  
•(REPEAT/REW), (SKIP/FF)  
and (STOP) can also be  
used during playback (p. 59).  
When finished, press  
3
(RECALL/PLAYBACK) or place  
the handset on the base unit.  
•You can also listen to messages without using the base unit. See page 70.  
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Erasing Messages  
The unit will announce the remaining recording time after playback, if it is  
less than 5 minutes. New messages cannot be recorded when:  
—“Memory full” is heard.  
—“  
” is displayed on the base unit.  
FULL  
—the ANSWER ON indicator flashes rapidly.  
Erase some, or all, of the messages. We recommend you erase  
unnecessary messages after each playback.  
Erasing a specific message  
Press (ERASE) while the message you want to erase is being played.  
•The unit erases the message.  
•A short beep will sound and the unit will continue to play the next message.  
Erasing all messages  
All recorded messages, except the greeting message, can be erased at  
one time.  
Press (ERASE).  
1 •“Press ERASE again to erase all  
messages” is heard.  
ANSWER ON  
Indicator  
Within 5 seconds, press (ERASE)  
2
again.  
•A beep sounds and “No messages” is  
heard.  
•The base unit display shows “0”.  
(ERASE)  
•The information in the Caller List will not be erased. To erase Caller List  
information, see page 41.  
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Pager Call  
This feature allows you to alert your pager when the unit records an  
incoming message. You can retrieve the message from a touch tone  
telephone (p. 64).  
First store the pager number, then set the unit to call the pager.  
•Consult your pager company to check whether the service alerts your  
pager automatically or via an operator. If an operator is used, this  
feature cannot be used.  
Make sure that the unit is in the standby mode initially.  
Storing a Pager Number  
Press (FUNCTION/EDIT).  
H
Save directory  
Ringer volume  
1
2
3
4
GF  
H
=Yes  
Press Ö or Ñ repeatedly until the arrow  
points to “Program”.  
H
Program  
GF  
H
=Yes  
Press á (Yeskey).  
H
LCD contrast  
Set recall  
GF  
H
=Yes  
TAD program  
=Yes  
Press Ö or Ñ repeatedly until the arrow  
points to “TAD program”.  
H
GF  
H
Press á (Yeskey).  
Answering  
system setting  
5 •“P” is displayed on the base unit.  
Press (#) .  
6 •“–” is displayed on the base unit.  
#Enter your pager number, and press (REDIAL/PAUSE) twice.*  
Enter the access code, if required by your pager company, and  
press (REDIAL/PAUSE) twice again.*  
$Enter the call back number to be displayed on the pager (the  
telephone number where your unit is connected).  
%Press (#) if required by your pager company.  
7
•The entered number is displayed on the base unit.  
•If you misdial, press Ü and start again from step 5.  
•You can enter a total of 48 digits.  
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Press á (Savekey).  
8 •A beep sounds.  
•To return to the standby mode, press (EXIT/CH).  
* Pager companies require a delay after the pager number and/or the  
access code is dialled. Contact your pager company regarding the  
required pause time. Pressing (REDIAL/PAUSE) once creates a 3.5  
second delay and counts as one digit.  
•If the line has rotary or pulse service, press (*) between the pager number and  
(REDIAL/PAUSE) in step 7.  
To confirm the stored pager number  
Press (DIGITAL!SP-PHONE)  
(AUTO/PROGRAM)  
(#).  
➡
➡
•The unit dials the stored pager number.  
•If the pager does not beep, check your pager by calling it manually to ensure it  
works. Store the pager number again.  
To erase the stored pager number  
Repeat steps 1 to 6 on page 62  
press á (Yeskey)  
press (EXIT/CH).  
➡
➡
•The pager call mode will automatically return to OFF.  
Setting the Unit to Call a Pager  
Press (RECALL/PLAYBACK).  
1 •The number of new messages is heard on the handset.  
Press (3).  
2 •“  
PAGER ” is displayed on the base unit.  
•If “ PAGER ” is not displayed, the pager number is not  
stored. Store the number (p. 62, 63), and try again.  
Press (RECALL/PLAYBACK).  
3
To turn off the pager call mode,  
repeat steps 1 through 3.  
PAGER  
•“  
” will disappear.  
(RECALL/PLAYBACK)  
•Each time you press (3) in step 2,  
the mode will turn on or off.  
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Remote Operation from a Touch Tone Phone  
You can operate the answering system from any touch tone phone.  
A synthesized voice menu will guide you on how to operate the unit  
(p. 66).  
•To skip the voice menu and operate the  
unit directly, see page 68.  
Summary of remote operation  
Call your unit from a touch tone phone.  
Enter your remote code (p. 65) during or after the greeting message.  
•The number of new messages is heard.  
After 3 seconds, the voice menu will start (p. 66).  
Follow the menu or enter the direct commands (p. 68).  
To end remote operation, hang up.  
•The messages are saved.  
•The unit will announce the remaining recording time after playback, if it is less  
than 5 minutes.  
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Setting the Remote Code  
The remote code prevents unauthorized people from accessing your unit  
and listening to your messages. Choose any 2-digit number (00–99).  
The factory preset remote code is “11”. If you do not program your own  
remote code, you can use “11”.  
Use the handset near the base unit. Make sure the unit is in the  
standby mode initially.  
Press (FUNCTION/EDIT).  
1
Press Ö or Ñ repeatedly until the arrow  
H
Program  
2
3
4
points to “Program”.  
GF  
H=Yes  
Press á (Yeskey).  
H
LCD contrast  
Set recall  
GF  
H
=Yes  
TAD program  
=Yes  
Press Ö or Ñ repeatedly until the arrow  
points to “TAD program”.  
H
GF  
H
Press á (Yeskey).  
Answering  
system setting  
5 •“P” is displayed on the base unit.  
Press (1).  
6 •The current remote code is displayed on the  
base unit.  
Enter a remote code using a 2-digit  
7
number (00–99).  
Press á (Savekey).  
8 •A beep sounds.  
•To return to the standby mode, press (EXIT/CH).  
•If 6 beeps sound during programming, a wrong key was pressed. Enter the  
correct number.  
To check the remote code  
Repeat steps 1 to 6.  
•The current remote code is displayed on the base unit. When finished, press  
(EXIT/CH).  
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Remote Operation from a Touch Tone Phone  
Voice Menu  
The shaded boxes are voice prompts.  
Press (1).  
Press (1).  
Press (1).  
Press (1).  
Press (1).  
Press 1 to play back all messages.  
Press 2 for other functions.  
All message  
playback.  
Press (2).  
Press 1 to play back new messages.  
Press 2 for other functions.  
New message  
playback.  
Press (2).  
Press 1 to record your message.  
Press 2 for other functions.  
Please leave  
your message.  
Press (2).  
Press 1 to erase all messages.  
Press 2 for other functions.  
Press (2).  
Press 1 to record your greeting.  
Press 2 for other functions.  
Press 7 to record  
your greeting.  
Press 9 to end  
recording.  
Press (2).  
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All Message Playback  
All recorded messages are played back. At the end of the last  
message, “End of final message” is heard. The unit will  
announce the remaining recording time if it is less than  
5 minutes.  
New Message Playback  
Only new messages are played back. At the end of the last  
message, “End of final message” is heard. The unit will  
announce the remaining recording time if it is less than  
5 minutes.  
Recording a Memo Message  
You can leave a personal message.  
1. Talk after you hear “Please leave your message”.  
2. When you finish recording, hang up.  
Erasing All Messages  
All recorded messages (except greeting message) are  
erased.  
Recording a Greeting Message  
You can re-record your greeting message.  
1. Press (7).  
You will hear a voice prompt followed by a long beep.  
2. After the beep, talk for up to 2 minutes.  
3. When you finish recording, press (9).  
4. Your greeting will be played back for confirmation.  
•3 seconds after playback, the voice menu will start again from the beginning.  
•If you hear “Memory full” after playback, erase some, or all, of the messages  
(p. 68).  
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Remote Operation from a Touch Tone Phone  
Direct Remote Operation  
Once you have entered the remote code, you can also control your unit  
by direct commands instead of using the voice menu. To end the remote  
operation, hang up anytime.  
Direct commands  
NEW MESSAGE  
PLAYBACK  
•Only new messages are played back.  
•All messages are played back.  
(4)  
(5)  
(1)  
(2)  
(9)  
ALL MESSAGE  
PLAYBACK  
REPEAT  
(During playback)  
•The current message is repeated.  
SKIP  
(During playback)  
•The current message is skipped.  
The next message is played.  
STOP  
•Operation is stopped temporarily.  
•To resume operation, enter a direct  
command within 15 seconds, or the  
voice menu will start.  
GREETING  
MESSAGE  
RECORDING  
•A long beep sounds.  
(7)  
[
•After the beep, talk immediately for up to  
2 minutes.  
RECORD  
[
•The recording is stopped.  
•The recorded message is played.  
(9)  
ERASING A  
SPECIFIC  
MESSAGE  
•The current message is erased.  
•A short beep will sound and the next  
message will be played.  
(*) (4)  
(During playback)  
ERASING ALL  
MESSAGES  
•All recorded messages are erased.  
•A long beep sounds and “No messages” is  
heard.  
(*) (5)  
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PAGER CALL  
ON/OFF  
•Each time you press (3), “On/Off” is  
heard and the mode will turn on or off.  
•If you have not stored a pager number,  
6 beeps will sound and the mode will not  
turn on.  
(3)  
(0)  
•The unit hangs up and will not answer  
calls until turned on again.  
ANSWERING  
SYSTEM OFF  
Turning on the answering system  
Call your unit and wait for 15 rings.  
•The unit will answer and the greeting message will be played.  
•The answering system will turn on. Hang up or enter the remote code for other  
options.  
•When turning on the answering system using a rotary or pulse service telephone,  
you cannot enter the remote code for other options.  
Skipping the greeting message  
After calling your unit, press (*) during the greeting message.  
•The unit skips the rest of the greeting message and you can start recording your  
message after the long beep.  
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Remote Operation with the Handset  
You can operate your answering system  
with the handset.  
The announcements and recorded  
messages can only be heard with the  
handset.  
(RECALL/PLAYBACK)  
Summary of remote operation  
Press (RECALL/PLAYBACK).  
•The number of new messages is heard.  
•“Remote operation” is displayed on the handset.  
Enter the desired direct commands (p. 71).  
•If you do not enter a command, the voice menu will start (see below).  
•After the voice menu, all message playback will start.  
To end remote operation, press (RECALL/PLAYBACK).  
•The messages are saved.  
•The unit will announce the remaining recording time after playback, if it is less  
than 5 minutes.  
•If the unit starts to ring during the remote operation, press (TALK) to answer the  
call. The remote operation is ended.  
•If you hear “Memory full” after playback, erase some, or all, of the messages  
(p. 71).  
Voice menu  
If no commands are entered after you press (RECALL/PLAYBACK), the  
unit will start the following voice menu.  
“Press 4 to play back new messages. Press 5 to play back all messages.”  
•You can enter direct commands even if the voice menu has started.  
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Direct commands  
NEW MESSAGE  
PLAYBACK  
•Only new messages are played back.  
(4)  
(5)  
(1)  
ALL MESSAGE  
PLAYBACK  
•All messages are played back.  
REPEAT  
(During playback)  
•The current message is repeated.  
•You can also press Ü to repeat a  
message.  
SKIP  
(During playback)  
•The current message is skipped.  
The next message is played.  
•You can also press á to skip a  
message.  
(2)  
(9)  
STOP  
•Operation is stopped temporarily.  
•To resume operation, enter a direct  
command within 15 seconds, or the  
voice menu will start (p. 70).  
ERASING A  
SPECIFIC  
MESSAGE  
•The current message is erased.  
•A short beep will sound and the next  
message will be played.  
(*) (4)  
(During playback)  
ERASING ALL  
MESSAGES  
•All recorded messages are erased.  
•A long beep sounds and “No messages” is  
heard.  
(*) (5)  
(3)  
PAGER CALL  
ON/OFF  
•Each time you press (3), the mode will  
turn on or off.  
•If you have not stored a pager number,  
PAGER will not be displayed on the  
“
”
base unit, and the mode will not turn on.  
ANSWERING  
SYSTEM OFF  
•“Answer off” is heard and the answering  
(0)  
(8)  
system is turned off.  
ANSWERING  
SYSTEM ON  
•“Answer set” is heard and the answering  
system is turned on.  
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Wall Mounting  
This unit can be mounted on a wall.  
Push the hook and turn it  
1
around. Turn the hook until a  
click is heard.  
Connect the AC adaptor.  
2
3
To Power  
Outlet  
Tuck the telephone line cord  
inside the wall mounting  
adaptor, then push it in the  
direction of the arrow.  
•The word “UP” should face  
upward.  
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Install screws using the  
wall template below.  
Connect the telephone line  
cord. Mount the unit, then  
slide down.  
4
5
Screws  
•Extend the antenna.  
•Fasten the telephone line  
cord to prevent it from being  
disconnected.  
Hooks  
8.3 cm  
For Australia  
To Telephone Plug  
connected to Socket  
OR  
For New Zealand  
To Single-Line  
Telephone Jack  
To charge the handset battery:  
Fix the charge contacts (#) and insert  
the hook to the handset hole ($).  
Hook  
•The IN USE/CHARGE indicator lights.  
Hole  
2
OR  
1
Wall Template  
8.3 cm  
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Battery Replacement  
If “Recharge” is displayed and/or “  
” flashes after being fully  
charged, replace the battery with a new Panasonic P-P102 battery.  
To avoid memory loss, replace within 3 minutes.  
Press the notch on the  
1
2
battery cover firmly and slide  
it as indicated by the arrow.  
Remove the old battery.  
Then install the new one.  
•Insert the battery plug into the  
connector as shown.  
Red  
Lead  
Black  
Lead  
Close the cover. Make sure you charge  
the new battery for about 10 hours in  
order to display the battery strength  
prompt correctly (p. 14).  
3
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Adding Another Phone  
This unit will not function during a power failure. To connect a standard  
telephone on the same line, use a telephone double adaptor (for  
Australia) or a T-adaptor (for New Zealand).  
For Australia  
Standard Telephone  
(Optional)  
To  
Telephone  
Line Cord  
Telephone  
Socket  
Double Adaptor  
For New Zealand  
To Single-Line  
Telephone Jack  
T-Adaptor (Optional)  
Telephone Line Cord  
Standard  
Telephone  
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Before Requesting Help  
Cordless Telephone  
Problem  
Remedy  
“No link to base  
•You are too far from the base unit. Move  
closer and try again.  
•Place the handset on the base unit and  
try again.  
Place on cradle and  
try again.” is displayed  
and an alarm tone sounds.  
•Plug in the AC adaptor.  
•Extend the antenna fully.  
Static, sound cuts in/out,  
fades. Interference from  
other electrical units.  
•Locate the handset and the base unit  
away from other electrical appliances  
(p. 3).  
•Move closer to the base unit.  
•Extend the antenna fully.  
•Press (EXIT/CH) to select a clearer  
channel.  
The handset and/or the base •The ringer volume is set to OFF. Set to  
unit do not ring.  
HIGH or LOW (p. 20).  
The handset display is  
blank.  
•The handset is in the standby mode  
(p. 15). Press Ö, Ñ, Ü or á to turn  
the display on.  
The handset display is still  
blank after pressing Ö, Ñ,  
Ü or á.  
•Charge the battery fully (p. 14).  
You cannot store a name  
and phone number in the  
directory.  
•You cannot store an item in the directory  
while the unit is in the talk,  
speakerphone or intercom mode, or  
while the answering system is in use.  
•Do not pause for over 60 seconds while  
storing.  
While programming or  
searching, the unit starts to  
ring and stops the  
•To answer the call, press (TALK) or  
(DIGITAL!SP-PHONE). Start again from  
the beginning after hanging up.  
program/search.  
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Problem  
Remedy  
The unit does not display the •You need to subscribe to a Caller ID  
caller’s phone number.  
service from a telephone company.  
•Other telephone equipment may be  
interfering with your phone. Disconnect  
it and try again.  
•Other electrical appliances connected to  
the same outlet may be interfering with  
the Caller ID information.  
•Telephone line noise may be affecting  
the Caller ID information.  
The handset display goes to •Do not pause for over 60 seconds while  
searching.  
the standby mode while  
viewing the Caller List.  
(LOCATOR/INTERCOM) does •The handset is too far from the base unit.  
not function.  
•The handset is engaged in an outside  
call, viewing the Caller List/directory list  
or listening to messages. Wait until the  
IN USE/CHARGE indicator light goes  
out.  
You cannot redial by  
pressing (REDIAL/PAUSE).  
•If the last number dialled was more than  
32 digits long, the number will not be  
redialled correctly.  
•The button has a double function as  
either redial or pause. It will redial the  
last number dialled if pressed at the  
outset of a call (p. 28, 29, 31). If another  
number has been dialled first, it will  
operate as a pause button (p. 54).  
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Before Requesting Help  
Answering System  
Problem  
Remedy  
The answering system is on, •The recording time is set to “Greeting  
but incoming messages are  
not recorded.  
only”. Select “1 minute” or “3 minutes”  
(p. 26).  
•Memory is full. Erase some, or all, of the  
messages (p. 61).  
You cannot listen to the  
recorded messages.  
•Make sure that the unit is in the standby  
mode.  
“
” is displayed and the •Memory is full. Erase some, or all, of the  
FULL  
ANSWER ON indicator  
flashes rapidly, and no new  
messages are recorded.  
messages (p. 61).  
You cannot operate the  
answering system at the  
base unit.  
•The handset user is operating the  
answering system, or is engaged in an  
outside call. Wait until the IN  
USE/CHARGE indicator light goes out.  
You cannot operate the  
answering system from a  
touch tone phone.  
•Make sure you enter the correct remote  
code.  
•The answering system may not respond  
if the tones are too short to activate the  
unit. Press each button firmly.  
•The answering system is off. Turn it on  
(p. 57).  
You cannot operate the  
answering system with the  
handset.  
•Someone is operating the answering  
system.  
•You are too far from the base unit. Move  
closer to the base unit.  
•The unit is recording a message.  
To answer the call, press (TALK) or  
(DIGITAL!SP-PHONE).  
While recording a greeting  
message, the unit starts to  
ring and stops recording.  
•To answer the call, press  
(DIGITAL!SP-PHONE) or press (TALK).  
Start again from the beginning after  
hanging up.  
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Problem  
Remedy  
During playback, the unit  
starts to ring and stops  
playback.  
•To answer the call, press  
(DIGITAL!SP-PHONE) or press (TALK).  
To resume playback, press  
(NEW!MESSAGE) after hanging up.  
The handset does not  
display the phone number  
of the caller whose  
•Place the handset on the base unit  
correctly (p. 59).  
•If the caller is not stored in the Caller  
List, the handset will not display the  
caller’s information.  
message is being played.  
General  
Problem  
Remedy  
The unit does not work.  
•Check the settings (p. 13–17).  
•Charge the battery fully (p. 14).  
•Clean the charge contacts and charge  
again (p. 15).  
•Install the battery properly (p. 74).  
•Place the handset on the base unit and  
unplug the AC adaptor to reset. Plug in,  
and try again.  
•Re-install the battery and place the  
handset on the base unit (p. 74). Try  
again.  
•KX-TC1230ALW and KX-TC1230NZW  
are not designed to be used with rotary  
(pulse dialling) services.  
You cannot program items,  
such as the day and time  
adjustment.  
•Programming is not possible while the  
unit is in the talk or speakerphone mode,  
when viewing the Caller List/directory  
list, or while the answering system is in  
use.  
•Do not pause for over 60 seconds while  
programming.  
•Move closer to the base unit.  
•Make sure that the unit is in the standby  
mode.  
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Before Requesting Help  
Problem  
Remedy  
Previously programmed  
information is erased.  
•If a power failure occurs, programmed  
information may be erased. Reprogram  
if necessary.  
“Recharge” is displayed on •Charge the battery fully (p. 14).  
the handset, “  
or the unit beeps  
intermittently.  
” flashes  
You charged the battery  
fully, but “Recharge” is still  
•Clean the charge contacts and charge  
again (p. 15).  
displayed and/or “  
continues to flash.  
”
•Install a new battery (p. 74).  
The IN USE/CHARGE  
•This is normal.  
indicator light does not go  
out after the battery has  
been charged.  
For New Zealand Customers  
Panasonic New Zealand operates a toll free Customer Support  
Centre.  
Please phone 0800 Panasonic (0800 726276) for assistance.  
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Safety Instructions  
Take special care to follow the safety suggestions listed below.  
Safety  
1) The unit should be connected to a power supply only of the type described  
in the operating instructions or as marked on the unit.  
2) When left unused for a long period of time, the base unit should be  
unplugged from the household AC outlet.  
3) To minimize the possibility of lightning damage when you know that a  
thunderstorm is coming, we recommend that you:  
a) Unplug the telephone line cord from the phone jack.  
b) Unplug the power supply cord from the AC power outlet.  
Installations  
Environment  
1) Do not use this unit near liquids—for example, near a bathtub, washbowl,  
sink, etc. Damp environments should also be avoided.  
2) The unit should be kept away from heat sources such as radiators,  
kitchen range, etc. It also should not be placed in rooms where the  
temperature is less than 5°C or greater than 40°C.  
3) The AC adaptor is used as the main disconnect device, ensure that the  
AC outlet is located/installed near the unit and is easily accessible.  
Placement  
1) Do not place heavy objects on top of this unit.  
2) Care should be taken so that objects do not fall onto, and liquids are  
not spilled into, the unit. Do not subject this unit to excessive smoke,  
dust, mechanical vibration or shock.  
3) Place the unit on a flat surface.  
For best performance  
1) If noise prevents the conversation from being understood at the  
handset, approach the base unit to lessen the noise.  
2) The handset should be used at the HIGH volume setting when the  
reception audio is difficult to hear.  
3) The handset should be fully recharged on the base unit when  
“Recharge” is displayed and/or “  
” flashes on the display.  
4) The handset antenna should not be touched during use because of its  
high sensitivity.  
5) The maximum calling distance may be shortened when the unit is used  
in the following places: Near obstacles such as hills, tunnels,  
undergrounds, near metal objects such as wire fences, etc.  
81  
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Safety Instructions  
WARNING:  
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS  
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.  
When a failure occurs which results in the internal parts becoming  
accessible, disconnect AC adaptor immediately and return this unit to the  
place of purchase or service centre.  
If there is any trouble, disconnect the unit from the telephone line and  
connect a known working phone. If the known working phone operates  
properly, do not reconnect the unit to the telephone line until the trouble  
has been repaired. If the known working phone does not operate  
properly, consult your telephone company.  
This equipment has been tested and found to comply with AS/NZS 3548:  
1995 limits for electromagnetic interference. Any modifications to any part  
of the system or to any peripherals may void the EMC compliance of the  
system or the peripherals.  
This equipment will be inoperable when mains power fails.  
The earcap on the handset is magnetised and may retain metallic  
objects.  
For New Zealand Users Only  
The grant of a Telepermit for any item of terminal equipment indicates  
only that Telecom has accepted that the item complies with minimum  
conditions for connection to its network. It indicates no endorsement of  
the product by Telecom, nor does it provide any sort of warranty. Above  
all, it provides no assurance that any item will work correctly in all  
respects with another item of Telepermitted equipment of a different  
make or model, nor does it imply that any product is compatible with all  
of Telecom’s network services.  
This device only responds to Distinctive Alert cadence(s) DA1 & DA3.  
WARNING NOTICE:  
No “111” or other calls can be made from this device during a mains  
power failure.  
This equipment shall not be set to make automatic calls to the Telecom  
“111” Emergency Service.  
•We recommend that a standard phone which can be used in the case  
of a power failure be connected to the telephone line at all times.  
82  
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Important Information (For Australia only)  
Instructions to customer  
Installation  
Attached to this apparatus is an approval label. This label is evidence that  
it is a “Permitted Attachment” which has been authorised to be connected  
to your telephone service.  
Conditions relating to connection and operation of this Permitted  
Attachment are contained in Telecommunications General By-Law 220 (5).  
You are authorised to install this Permitted Attachment yourself by  
plugging it into the line socket of any regular telephone. You may connect  
it in place of your existing telephone or to any spare telephone socket  
installed in your premises.  
To disconnect your existing telephone you must first remove its plug from  
the line socket. You can then insert the plug of your Permitted Attachment  
into the socket and use your equipment.  
If the plug of your existing telephone cannot be readily removed, you will  
have to remove the screw securing it. To do this proceed as follows:  
1. Loosen screw “A” sufficiently to remove the socket cover.  
(See Fig. 1.)  
2. Remove screw “B” and withdraw the plug. (See Fig. 2.)  
3. Replace screw “B”. (See Fig. 3.) Ensure that it screws completely into  
the socket recess. (If the screw is too long, increase the hole depth or  
replace the screw with one 5 mm shorter.)  
4. Replace socket cover and tighten screw “A”. (See Fig. 4.)  
SOCKET  
PLUG  
SCREW  
“B”  
SCREW “A”  
Fig. 2  
Fig. 1  
TELEPHONE CORD  
Connect to the PLUG  
(
)
as shown in Fig. 1.  
SCREW “A”  
SCREW “B”  
SOCKET  
Fig. 3  
Fig. 4  
83  
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If you are satisfied with the operation of your telephone service after  
plugging in your Permitted Attachment, your installation is completed.  
You will be unable to connect this Permitted Attachment if your telephone  
service consists only of a wall phone or an old style telephone which is not  
connected by means of a modern plug and socket. In such cases a new  
socket will need to be installed.  
Should the Permitted Attachment not operate when plugged into a socket,  
it is either faulty or unsuitable for operation with your telephone service. It  
should be returned to the store where purchased or the Authorised  
Service Centre.  
Service difficulties  
If at any time a fault occurs on your telephone service carry out the  
following checks before you call for service:  
• Disconnect the Permitted Attachment and try using the service with the  
normal telephone.  
• If the telephone service then operates satisfactorily, the fault is in your  
Permitted Attachment. Leave the Permitted Attachment disconnected  
and report the fault to its supplier or agent to arrange for repair.  
• If when using the telephone the service is still faulty, report the fault to  
“Service Difficulties and Faults” for attention.  
You are required to keep this Permitted Attachment in good working order  
while it is connected to your telephone service. Its construction or internal  
circuit must not be modified in any way without permission.  
WARNING  
This cordless telephone system does not incorporate provision for secrecy  
of conversations. Appropriately tuned radio equipment and other cordless  
telephone systems in close proximity may be used by a third party to  
monitor and possibly interrupt conversations in progress when this system  
is on radio operation.  
Kyushu Matsushita Electric Co., Ltd.  
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan  
PQQX13218ZA-BM SM0901SA0  
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