Operating Instructions
Network Camera Recorder
with Viewer Software
Model No.
BB-HNP15A
Please read this document before using and save this document for future reference.
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Operating Instructions
2.7.3 Deleting the Recorded Images ............................................................. 100
2.7.5 Copying Display Screens ...................................................................... 102
2.8.1 Configuring the Settings ....................................................................... 107
2.9.1 Audio Transmission ............................................................................... 117
2.9.3 Copying Camera Images ...................................................................... 120
2.9.5 Deleting the Timer Setting .................................................................... 123
2.10 Specifications ............................................................................ 131
2.13 Default Setting List ....................................................................155
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Operating Instructions
Main Features
New full-screen display function.
You can expand the window to cover the entire desktop.
You can view the list of recorded images as a chart.
The camera name, recording time and recording mode can all be checked from the
chart.
On the multi-playback page you can simultaneously play the recorded images from a
maximum of 4 cameras.
You can register up to 64 cameras.
You can enlarge a camera display and rearrange the order of camera screens on the
multi-monitoring page.
You can convert recorded images to several audio and video formats.
(MPG/JPG/WAV/ASF/AVI)
®
®
The converted images can be played back with Windows Media Player.
10 timers can be set for each camera.
In addition, alarm mode*, which starts recording after detecting an action such as
doors or windows being opened and closed, is available.
Using this software, you can transmit audio to a camera that supports transmission.
Using the recording software on a separate PC (Personal Computer), you can view the
recorded images from a Panasonic Network Camera connected to a PC (remote
server) registered with the recording software.
* To set alarm recording, an outside sensor need to be attached to the camera.
See “Operating Instructions” for your camera for details.
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Operating Instructions
Screen shots in this document
Screen shots in this document were taken running this software on Windows XP.
The screens displayed when using a different operating system may differ slightly.
Trademarks
•
Microsoft, Windows, Windows Vista, Internet Explorer, and Windows Media
are either registered trademarks or trademarks of Microsoft Corporation in
the United States and/or other countries.
•
•
Adobe Reader is registered trademark or trademark of Adobe Systems
Incorporated in the United States and/or other countries.
Intel, Pentium and Intel Core are trademarks or registered trademarks of Intel
Corporation or its subsidiaries in the United States and other countries.
ATI Radeon is trademark of Advanced Micro Devices, Inc.
•
•
Screen shots reprinted with permission from Microsoft Corporation.
•
All other trademarks identified herein are the property of their respective
owners.
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Operating Instructions
System Requirements for your PC
The following technical specifications are recommended for this software to work
properly with your PC and network.
Items
Description
®
®
Operating
System
Microsoft Windows Vista
®
®
Microsoft Windows XP
®
®
Microsoft Windows Server 2003
Resolution
1280 x 1024 pixel or higher
Web Browser Internet Explorer 6.0 or later
File System
NTFS (NT File System)
*1
Audio
Audio output feature (Speaker or Headphones)
Audio input feature (Microphone)
*1
When using a camera that supports audio.
Note
•
The recommended number of cameras that you can register, monitor and
record simultaneously differs depending on the specifications of your
computer.
•
The approximate size of the recorded image can be calculated from the
recording method and the number of days to record.
Change the hard disk capacity considering [Calculated disk capacity to
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Operating Instructions
1 Product Introduction
1.1 Looking at Installation Procedure
You must perform the following steps to use this software.
Read the End-User License Agreement (see attached leaflet).
You cannot install this software if you disagree.
(The legal agreement is required when installing this software.)
Install this software (see Important Information).
Performing License Registration (see page 10).
To use this software, the license registration is necessary.
(The attached registration code stickers are required.)
Setting Recording Environment (see page 12).
• Setting a folder to save recorded images.
• Setting the proxy server when using one.
Monitoring the camera (see page 49).
Playing the recorded images (see page 64).
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Operating Instructions
1.2 Starting or Closing This Software
This software starts automatically when you boot up the PC.
•
is displayed in the notification area while this software is running.
PC screen
Displayed in the
notification area.
notification area
Start
Note
To not start this software automatically when booting up the PC, right-click
and uncheck [Start on bootup] from the menu.
1.2.1 Starting Operation Window
Double-click
on the desktop to start this software.
•
Operation window of this software is displayed.
Note
•
You can also start the operation window through the following procedures.
•
From the [Start] menu, select [All Programs]
→
[Network Camera Recorder
with Viewer Software] [Network Camera Recorder with Viewer Software].
→
•
From Explorer, double-click [ncr3.exe] in the location where the software was
installed.
•
•
These softwares cannot work at the same time. Use only a software.
To use this software, perform the license registration.
If no license has been registered when the operation window is started,
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Operating Instructions
1.2.2 Closing Operation Window
Click [File]
[Exit] on the menu bar or select
on the toolbar.
Note
Even when the operation window is closed,
notification area.
will not be removed from the
When
is displayed in the notification area, the timer recording function is
operating.
1.2.3 Closing This Software
1. Right-click
2. Click [Yes].
Note
in the notification area and select [Exit].
•
•
When you exit this software,
will be removed from the notification area.
When you exit this software, any timers that you have set stop operating.
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Operating Instructions
1.3 Performing License Registration
If no license has been registered when the operation window is started, [Register
the license key] will be displayed. Follow the steps below.
1.3.1 Registering a New License
1. Select [Help]
[License Registration] on the menu bar.
2. Enter the registration code and license key, and click [OK].
3. Click [OK].
Note
The registration code and license key are shown on the attached registration
code stickers. Characters are case sensitive, so enter them exactly as printed.
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Operating Instructions
Note
If the registration is complete, [License Registration] on the menu bar is grayed
out.
Note
•
If the following window is displayed, the registration code or license key is
incorrect. Confirm them, and enter them again.
•
Keep the registration code and license key in a safe place where you will not
lose them.
Lost codes and keys cannot be reissued.
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Operating Instructions
1.4 Setting Recording Environment
1.4.1 Setting a Folder to Save Recorded Images
This software records camera images to the hard disk on your PC. The folder can
be changed. After you have changed the destination folder, the recorded images
will be saved in the folder that you specified.
•
If the destination folder is not specified, the recorded images are saved into the
[ncrdata] folder in the folder where this software is installed.
You can change the destination folder to another folder or external hard disk
drives.
•
1. Select [Window]
[Settings] on the menu bar.
2. Click [Preferences].
After you click [Preferences], the [Basic Settings] page is displayed.
3. Configure the settings in the [Basic Settings] page and click [OK].
Note
When you change a setting, a mark is displayed on the icon for the item that you
changed. The setting is applied when you click [OK] or [Apply].
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Operating Instructions
Basic Settings Page
Setting
Description
Destination Folder Specify the destination folder to save recorded images (see
page 14).
Destination Hard
Disk Space
Set enough capacity as your destination disk to prevent the
system from getting unstable. (100 MB (Default) to 50,000 MB).
Limitthedestination To specify the limit of how much data can be recorded on the
recording capacity destination disk, select [Limit the destination recording capacity]
and enter a value in [Destination Recording Capacity Limit].
Select [Stop all the recordings] or [Delete old files and keep
recording] (by 1 minute) when the capacity is full.
Connection method Set the connection method to use for audio and video when the
to the camera
camera’s data format is set to JPEG (see page 24).
If you monitor and record camera images with audio over the
internet, the audio may be interrupted due to the network
environment. If this is the case, select [Images and audio are
connected separately].
There is a limit to the number of connections to the same camera
using this software (including BB-HNP11). If you select [Audio
and images are sent using one connection], do not make more
than 4 connections to the same camera. If you are making more
than 4 connections, select [Images and audio are connected
separately].
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Operating Instructions
Note
•
If you select [Delete old files and keep recording] and change the destination
recording capacity limit to a value smaller than the current capacity, the old
images will be deleted.
(Example: if you change the destination recording capacity limit to 2 GB
when you recorded images up to 3 GB, 1 GB old images are deleted.)
•
[Limit the destination recording capacity] (preferences setting) and [Limit the
recording capacity] (individual camera setting) cannot be used
simultaneously.
When [Limit the recording capacity] is set, the following window is displayed.
The recording capacity limitation of individual cameras is disabled by clicking
[OK].
•
Audio interruption may be reduced by lowering the maximum bandwidth of
the camera, reducing the image resolution, or lowering the image quality.
Change the destination folder
13).
2. Select the destination folder, and click [OK].
•
Create the folder in advance.
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Operating Instructions
Note
•
The drive containing the destination folder must have more than 100 MB of
free space.
•
•
Do not move, change or delete the files and folders in the destination folder.
Doing so can cause the program to behave unexpectedly.
The path of the destination folder must be under 128 characters in order to
prevent the system from becoming unstable.
e.g.
D:/Camera Recorder_HNP15/HNP15_Images
under 128 characters
•
File sizes of recorded images listed below can be used as a baseline.
[1 frame size (Image only)]
Data format: JPEG
Resolution
Items
Favor Clarity
Standard
Favor Motion
About 60 KB
About 27 KB
About 10 KB
About 5 KB
About 3 KB
1280 x 1024 File Size About 100 KB About 77 KB
640 x 480
320 x 240
192 x 144
160 x 120
File Size About 50 KB
File Size About 25 KB
File Size About 10 KB
About 35 KB
About 16 KB
About 7 KB
About 5 KB
File Size
About 7 KB
•
Recording capacity can be calculated by Size (KB) x Frame Rate (images per
second) x time (second).
Example:
640 x 480 resolution, Favor Clarity and 5 images per second for one hour:
50 (KB) x 5 (images/s) x 3,600 (s) =900,000 KB (About 879 MB).
If the audio is attached, add 4 KB per second.
900,000 (KB) + 4 (KB) x 3,600 (s) = 914,400 KB (About 893 MB).
[Image size per second (Image only)]
Data format: MPEG-4
*
Resolution
640 x 480
320 x 240
192 x 144
Items
MPEG-4 Bit Rate
File Size
File Size
File Size
768 Kbps
384 Kbps
128 Kbps
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Operating Instructions
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Recording capacity can be calculated by MPEG-4 Bit Rate (Kbps) ÷ 8 Bit x
time (second).
Example:
640 x 480 resolution, MPEG-4 Bit Rate 768 Kbps for one hour:
768 (Kbps) ÷ 8 (Bit) x 3,600 (s) = 345,600 KB (337.5 MB)
If the audio is attached, add 4 KB per second.
345,600 (KB) + 4 (KB) x 3,600 (s) = 360,000 KB (About 352 MB)
* The MPEG-4 Bit Rate is dependent on the value of "MPEG-4 Bit Rate" in
"Video Streaming" in the camera settings.
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Operating Instructions
1.4.2 Setting a Proxy Server
You need to set the following settings to monitor the camera on the Internet you
using a proxy server. (You cannot connect to the camera without the proxy
settings.)
If you do not use a proxy server, this setting is not required.
1. Select [Window]
[Settings] on the menu bar.
[Proxy Server Settings].
2. Click [Preferences]
3. Check [Use a proxy server] on the [Proxy Server Settings] page.
Click [Proxy Server Settings].
Check [Use a proxy server].
•
If you have already registered the camera, the following confirmation
window will display when you select the [Use a proxy server] checkbox.
4. Click [Yes].
If you click [Yes], the [Use a proxy server] setting in the [Camera Settings]
•
page for all registered cameras is selected.
(However, a check mark will not be displayed for cameras registered with
an IPv6 address.)
Click [No] if you want to configure proxy server settings for individual
cameras (see page 22).
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Operating Instructions
5. Set the parameters and click [OK].
Proxy Server Settings Page
Setting
Description
Proxy Server
Address and Port
Enter the IP address of proxy server and port number.
Enter them after asking your administrator.
•
Enter the alphanumeric characters. (Enter only the
numeric character for port number.)
•
Proxy server does not support IPv6 connection.
Set the IPv4 address or URL that you registered by IPv4
domain name service.
Proxy User Name
and Proxy
Enter the user name and password for the proxy server, if
required. Enter them after asking your administrator.
Password
•
Enter the alphanumeric characters.
Note
Normally when the camera cannot access a proxy server, an error message is
displayed with a proxy server error. In this case, the camera’s image is displayed
as a connection error (default is blue; see page 80).
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Operating Instructions
2 Software Operation
2.1 Registering the Camera
Before you can view or record images, each camera must be configured on this
software.
Note
•
When registering a camera, make sure that the camera is connected to a
power outlet and to your network.
•
•
Monitoring stops while the settings page is displayed.
2.1.1 Creating New Camera
1. Select [Window]
[Settings] on the menu bar.
2. Click [Add Camera] on the [Settings] page.
When you click [Add Camera], a [New camera] item is added.
The configuration
window of the item
that is selected on
the left is
displayed.
[Add Camera] Button
3. Configure the settings in the [Camera Settings] page.
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Operating Instructions
4. Click [Camera Function Check].
•
When the check has finished, [Confirmed] is displayed.
•
The software will connect to the camera and confirm the resolution and data
format. If the camera does not support the set values, they will be changed
automatically, and a mark will be displayed on the icon for the items that
•
If you cannot access the camera, the following windows are displayed.
Confirm the camera's connection, IP address, port number, user name and
password.
5. Click[OK]or[Apply].
•
If you click [OK], settings page will close.
If you want to register another camera, click [Apply].
•
The new camera will be displayed in the multi-monitoring page.
Note
•
•
The default camera name is “New camera”, followed by a number.
The number is generated automatically.
Default values are used for the other settings.
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Operating Instructions
Camera Settings Page
Setting
Description
Enable/Disable
You can enable or disable cameras. If you disable the camera,
the monitoring window for that camera is not displayed and
manual recording and timer recording cannot be operated.
•
If you disable a camera, the monitoring window for that
camera is displayed as gray. You can change the
background color of disabled cameras (see page 76).
If you disable the camera, manual recording and timer
recording is stopped.
•
•
•
If you enable the camera, timer recording starts again.
You can play recorded images even from disabled
cameras.
Camera Name
Comment
Enter the camera name. (Maximum 250 characters.)
To display the camera name in the multi-monitoring page,
select the [Display the camera name] check box in
Enter the information of the camera such as a location.
(Maximum 128 characters.)
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Operating Instructions
Setting
Description
Camera Address
Enter the IP address (or domain name) (Up to 256
alphanumeric characters).
•
•
Enter the alphanumeric characters.
An IPv6 address is divided in to 8 groups of hexadecimal
digits divided by “:” (colon).
Consecutive groups of “0” can all be shortened to “::”.
Surround an IPv6 address with square brackets [ ] to
distinguish it from an IPv4 address.
Example: [201:2:3:4::5]
•
If the camera supports SSL, enter https:// followed by the IP
address to create an SSL connection. When connecting the
camera through https, set HTTPS setting of the camera to
[Use HTTPS].
Port
Enter the port number. (1 to 65535 numeric characters.)
You must enter the port number. The default is 80.
•
User Name/
Password
If the camera has security settings enabled (authentication
setting), enter the administrator user name and password for
the camera.
•
•
•
Enter the alphanumeric characters.
4 to 15 characters.
If you set a general or unregistered user name and
password, this software may not work properly.
•
Password is saved in encryption.
Use a proxy server This option is enabled if you selected [Use a proxy server] in
If the camera uses a proxy server, configure the proxy server
settings and select [Use a proxy server].
Cameras that are registered using an IPv6 address cannot be
used with a proxy server.
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Operating Instructions
2.1.2 Setting Cameras
You configure the settings for registered cameras individually.
1. Select [Window]
[Settings] on the menu bar.
2. Configure the settings for the individual cameras and click [OK] or [Apply].
•
If you click [OK], settings page will close.
If you want to configure other settings, click [Apply].
Setting the image data information
Configure the settings for image data information.
Image Settings Page
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Operating Instructions
Setting
Description
Data Format
Select the data format for the camera. [JPEG (Default),
MPEG-4]. (If the camera does not support the MPEG-4 format,
this option will be disabled.)
Image Quality
Select the image quality for the camera when using the JPEG
format. [Favor Clarity, Standard (Default), Favor Motion].
(If using the MPEG-4 format, this option will be disabled.)
Audio Recording
Settings
Select to record the image with audio or only images.
Resolution
Select the resolution of the image.
The resolutions that are available depend on the camera and
data format. Default is 320 x 240.
Recorded
Frequency
Set the interval at which to record images when using the
JPEG format. [Not Specify, Specify (Record images at
specified interval)]
If you record images as they are set on the camera, set to [Not
Specify].
If you select [Specify], [Display the error message if the program
does not work in the specified frequency] will be enabled.
Select this option if you want to display the error message (see
(If using the MPEG-4 format, this option will be disabled.)
Calculated disk
capacity to record
The estimated amount of necessary disk space is calculated
based on the number of days of recorded that is specified.
[1 to 60 days. Default is 30 days]
Note
•
If you select the MPEG-4 format, CPU usage will be higher. To reduce CPU
usage, select [Specify the frame rate] from [Preferences]
and set the frame rate to a low value.
→
[Multi-monitoring],
•
If you selected the MPEG-4 format, the following confirmation window will be
displayed.
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Operating Instructions
•
If you have set the recorded frequency or the alarm recording, the following
window will be displayed when you click [OK].
Disable the settings and select MPEG-4 again.
•
If you have set motion detection recording as the timer recording method, the
following window will be displayed.
Disable the settings and select MPEG-4 again.
•
•
If you select the JPEG format, there is a limit to the number of connections
that can be made to the same camera with this software (including BB-
HNP11).
If you select [Audio and images are sent using one connection] on the basic
same camera.
If you are making more than 4 connections, select [Images and audio are
connected separately].
If you select the MPEG-4 format, image display will be smoother even if
bandwidth is lower.
If you select the JPEG format, frame rate will be reduced, but image quality
will be higher.
•
•
•
If the camera disables setting changes, resolution or image quality settings
may not work properly.
Due to the network environment, you may not record images at the set
intervals or max. bandwidth.
If you selected [Display the error message if the program does not work in
the specified frequency], the following window will be displayed when the
program does not work at the specified recording frequency.
In this case, set the recorded frequency to a higher value.
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Operating Instructions
Limiting the recording capacity
You can limit the recording capacity of individual cameras.
Recording Capacity Limit Page
Setting
Description
Limit the recording To limit the recording capacity of individual cameras, select
capacity
[Limit the recording capacity] and enter a value in [Recording
Capacity Limit].
Select [Stop recording] or [Delete old files and keep recording]
(by 1 minute) when the capacity is full.
Calculated
If the recording capacity is limited, the available recording time
recording time from is calculated based on the values above.
the limited capacity
Note
•
If you select [Delete old files and keep recording] and change the capacity
limit to a value smaller than the current capacity, the old images will be
deleted. (Example: If you change the capacity to 200 MB when you recorded
images up to 250 MB, 50 MB old images are deleted.)
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Operating Instructions
•
[Limit the destination recording capacity] and [Limit the recording capacity]
(individual camera setting) cannot be used simultaneously.
When [Limit the destination recording capacity] is set, the following window
is displayed.
[Limit the destination recording capacity] in the basic settings page is
disabled by clicking [OK].
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Operating Instructions
Setting the motion detection level
You can set the level at which to start motion detection recording.
Motion detection recording only operates when the JPEG format is selected.
If the MPEG-4 format is selected, change the format to JPEG (see page 24).
Motion Detection Page
Motion detection monitoring window
You can monitor the progress of motion detection.
The cell where motion
was detected is displayed
in red.
Setting
Description
Non Motion
Detection Operation tilt or zoom operation of the camera.
(If the camera does not support the MPEG-4 format, this is
If you check the box, the motion is not detected during the pan,
grayed out.)
Motion Detection
Set the interval for comparing images.
Analysis Frequency By increasing the interval, you can better detect slow-moving
objects, and by decreasing the interval, you can better detect
fast-moving objects.
Threshold to Start The image is divided into 100 cells. If the number of cells that
Recording
detect motion exceeds the threshold, recording starts.
A lower threshold is more sensitive to small amounts of motion.
Cell Sensitivity
Set the sensitivity in a cell.
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Operating Instructions
Setting
Description
Before or After
Detection
Specify the number of seconds to record before and after the
motion is detected.
Executing
Commands for
Detection
You can specify commands that execute for motion detection.
You can configure commands in [Detection Commands] page
Note
•
Check motion detection by using the motion detection monitoring window,
and adjust the settings accordingly.
•
You can center the camera image on the desired point by right-clicking in the
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Operating Instructions
[Disabling a monitoring area]
You can specify an area of the image in which to disable motion detection.
To specify a disabled area, click the cells that you want to disable in the motion
detection monitoring window. Disabled areas are darkened. You can set multiple
disabled areas.
\
Click the cells that you want to disable
in the motion detection monitoring
window.
You set multiple disabled areas.
Click the cells that you want to
disable.
Disabled areas are darkened.
By dragging the mouse (moving the
mouse while holding down the left button),
you can quickly select multiple cells.
After releasing the mouse, the
disabled area is set.
[Re-enabling a disabled area]
You can re-enable a disabled area by clicking the cells in the disabled area.
Note
If you set the date and time to be displayed on the camera images, disable the
area where the date and time are displayed in order to not detect that motion.
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Operating Instructions
Setting the alarm/sensor detection method
You can set an alarm/sensor detection method for cameras that have an alarm/
sensor attached.
Alarm/sensor recording can only be enabled for cameras set to the JPEG format
(see page 24).
If the camera is set to MPEG-4 format, change the setting to JPEG format, then
configure the alarm/sensor.
Alarm/Sensor Page
Setting
Description
Set the Alarm1/
After you select the check box, recording will start when the
Sensor Recording / camera detects a signal.
Set the Alarm2
Recording
•
If the camera is set to the MPEG-4 format (see page 24), the
following message will be displayed. Click [OK] to change to
the JPEG format.
•
Select [Sensor] for sensor supported cameras.
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Operating Instructions
Setting
Description
Alarm enable
condition
Specify Alarm enable condition ([Rising : GND to Open (High)]
or [Falling : Open (High) to GND]).
•
Specify the alarm enable condition after checking the alarm
specification.
•
[Rising : GND to Open (High)] is selected automatically
when [Sensor] is selected.
Before Detected/
After Detected
Specify the time before an alarm/sensor is detected or after an
alarm/sensor is detected.
Executing
Commands for
Detection
You can specify commands that execute for alarm detection.
You can configure commands in [Detection Commands] page
(see page 33).
Note
Configure alarm/sensor detection after an alarm/sensor has been attached to
the camera.
Setting alarm/sensor detection without an alarm/sensor causes a malfunction.
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Operating Instructions
Configure commands to execute for detection
You can specify executing commands for motion detection and/or alarm detection.
Specify the commands in their respective pages when you execute the commands
Detection Commands Page
Setting
Description
Commands for
Camera External
Output Settings
Set a command (Short to GND or Open) to execute at the
external equipment that is connected to the camera for
motion detection and/or alarm detection and an unlock time
Optional Command
Select optional commands to execute when motion or an
alarm is detected. Default is Beep 1000 1000*.
ControllingCommand You can select Execute a command only once at the start of
Execution
recording, or you can specify a number of seconds during
which commands will not being executed after a command
* The Beep program is installed with this software.
"Beep 1000 1000" is a command that makes a beeping sound at 1000 Hz for 1000
ms. You can set user created commands as well.
However, depending on the command's operation, recording performance may be
affected. Use optional commands after thorough testing. Recorded image quality
cannot be guaranteed when using optional commands.
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Operating Instructions
[About Commands for Camera External Output Settings]
When you set external output unlocking
(After 5 seconds from motion detection, alarm detection, or unlocking time)
:
:
Motion detection
Recording images
:
Alarm detection
Unlock the external output at the set time.
Unlocking time
Unlocking time
Execute Commands for Camera External Output Settings
Execute Commands for Camera External Output Unlocking
If detection occurs during the unlocking time, unclocking is extended
for the time from the detection to the set unlock time.
Unlocking time
Unlocking time
Unlocking time
Unlocking time
Execute Commands for Camera External Output Settings
Execute Commands for Camera External Output Unlocking
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Operating Instructions
[About Command Execution]
If you do not select "Perform the following control when issuing a
command" in "Controlling Command Execution".
(After 5 seconds from motion detection, alarm detection)
:
:
Motion detection
Recording images
:
Alarm detection
Execute commands for each detection.
Execute commands
When you select "Perform the following control when issuing a command"
"Execute a command only once at the start of recording"
(After 5 seconds from motion detection, alarm detection)
Execute commands only at the start of decetion recording.
Execute commands
When you select "Perform the following control when issuing a command"
Set an interval during which to not execute commands after executing a
command. (After 5 seconds from motion detection, alarm detection)
Command will not be executed if motion is detected during the
specified time after detection.
specified time
specified time
specified time
Execute commands
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Operating Instructions
Adding a keyword to recorded images
You can assign keywords to manually recorded images.
You can use keywords to search recorded images.
Keyword Page
1
Setting
Keyword1/
Description
Put a keyword to recorded images.
Maximum 40 characters.
Keyword2
2 keywords (Keyword1/Keyword2) can be set.
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Operating Instructions
2.2 Network Camera Recorder Window
2.2.1 About the Application Windows
Full screen mode and Window mode
You can change the window display between full screen mode (expanding the
window over the entire desktop) or window mode (always displaying the title bar,
menu bar and toolbar).
1. Select [Display Mode]
[Full Screen Mode] or [Window Mode] on the menu
bar.
Full screen mode
Sliding window
(See page 48)
The toolbar is displayed
when the mouse is
moved upward.
Changes the display to
Window mode.
Window mode
Title bar
Displays the name of the software and the currently displayed
window.
Menu bar
(See page 46)
Tool bar
(See page 48)
Changes the display
to Full screen
mode.
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Operating Instructions
Multi-Monitoring Page
The images from registered cameras are displayed in the multi-monitoring page
1. Select [Window]
[Multi-Monitoring] on the menu bar.
•
You can change the number of camera screens to display (see page 76).
Default is four-screen layout (2 rows x 2 columns).
Four-screen layout
Sixteen-screen layout
•
Note
If you double-click a camera's image on the multi-monitoring page, the display
will switch to the single-monitoring page. When you double-click on the single-
monitoring page, the display will return to the multi-monitoring page.
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Operating Instructions
Single-Monitoring Page
In the single-monitoring page, a single image from the focus camera is displayed.
1. Select [Window]
[Single-Monitoring] on the menu bar.
•
A single image from the focus camera is displayed.
Note
•
If you double-click a camera's image on the multi-monitoring page, the
display will switch to the single-monitoring page. When you double-click on
the single-monitoring page, the display will return to the multi-monitoring
page.
•
•
If the click to center function is active, the display area of a camera image
may move when you double-click the image. You can disable the click to
The single-monitoring page does not support switching pages. If the single-
monitoring page is displayed while switching is running on the multi-
monitoring page, switching is stopped. Switching will restart after returning to
the multi-monitoring page.
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Operating Instructions
Recorded Images Page
The timelines are displayed in the chart on the recorded images page (see page
65). The camera name, recording time and recording mode can be checked on this
page. Image searching, playback and data conversion can be also operated on this
page.
1. Select [Window]
[Recorded Images] on the menu bar.
2. Click [Search].
•
The window displays a list for the most recent day with recorded images.
The day on which the most recent images were recorded is selected and displayed in
the list.
Search window
(See page 67)
Search Button
Image Timelines
Chart
(See page 65)
The recorded
images that are
checked on the
playback list will be
played on the multi-
playback page (see
page 71)
.
Playback Screen
One selected
recorded image is
displayed/played-
back (see page
70).
Playback list
If you select a camera name in the image
timelines chart, the cameras recorded
images list will be displayed in the
playback list (see page 69).
The displayed data can be
edited (see page 89)
.
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Operating Instructions
Note
•
When you click the search button, days that have recorded images are
displayed in boldface on the calendar. Clicking one of these days displays the
•
•
If you press [Ctrl]-[Tab] key, the windows will cycle through [Single-
Monitoring] - [Multi-Monitoring] - [Multi-Playback] - [Recorded Images] in that
order.
You can change the items that are displayed in the playback list (see page
88).
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Operating Instructions
Multi-Playback Page
The recorded images that are selected in the recorded images page are
simultaneously playback on the multi-playback page.
To display images in the multi-playback page, set the playback time and select the
You can change the screen layout to display, 1 screen or 4 screens (see page 85).
In the 4-screen layout, you can simultaneously playback the recorded images of 4
cameras. You can select the display format: [Display timelines as chart] or
[Standard] (see page 85).
1. Select the desired recorded image in the [Playback list] in [Recorded Images]
Display timelines as chart
If a selected camera has no
recorded images at the set time, no
image is displayed for that camera.
Standard
Note
If you press [Ctrl]-[Tab] key, the windows will cycle through [Single-Monitoring] -
[Multi-Monitoring] - [Multi-Playback] - [Recorded Images] in that order.
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Operating Instructions
Settings Page
From the settings page, you can configure the environment settings, register and
delete cameras, configure camera settings, and add and delete timers.
1. Select [Window]
[Settings] on the menu bar.
Configure the
environment
settings for this
software.
Preferences (See
page 12)
Proxy Server
Settings
(See page 17)
Multi-Monitoring
(See page 75)
Multi-Playback
(See page 84)
Recorded Images
(See page 87)
The configuration window of the item
that is selected on the left is displayed.
(See page 44)
Navigation (See
page 125)
Add Camera (See page 19)/Delete Camera (See page 121)
Add Timer (See page 59)/Delete Timer (See page 123)
Importing/Exporting the Camera Information (See page 118)
Operation Support
(See page 127)
Configure settings for individual cameras (see page 19).
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Operating Instructions
[Settings List Display]
The settings list is displayed in tree form.
Expand an item by clicking
Click
, and collapse an item by clicking
Click Click
.
[OK Button, Cancel Button, Apply Button]
Apply changes to the settings and close the window.
Close the window without applying changes.
Apply changes but leave the window open.
Use [Apply] to save your changes while configuring several
different settings.
If you have not made any changes, this button will be
unavailable.
[Setting Change Icon Display]
When you change a setting, a mark is displayed on the icon for the item that you
changed.
The mark is deleted after the setting is applied by clicking [OK] or [Apply].
If the settings window is closed (e.g., by clicking [Cancel]) while the mark is
displayed, the setting change will not be applied.
Setting value changed: A green checkmark is displayed.
Setting value added: A blue plus-sign is displayed.
Setting value deleted: A red X-mark is displayed.
The mark is removed after the setting is applied
by clicking [OK] or [Apply].
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Operating Instructions
Camera Operation Bar
1. Click the camera screen that you want to operate.
2. Select [Window]
[Camera Operation] on the menu bar.
•
The camera operation bar of the selected camera is displayed.
You can move the location of the operation bar by dragging
(moving the mouse while holding down the left button) on the title.
Note
The display of the operation bar will differ depending on the camera type.
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Operating Instructions
Menu Bar
File
Exit
Close Operation Window
Layout
Next Page
Display the next multi-monitoring page.
(Enable if there is a next page, and
disable if there is not a next page.)
Move control to the next camera.
Next Camera
(Enable if there is a next camera,
disable if there is not a next camera.)
Move control to the previous camera.
(Enable if there is a previous camera and
disable if there is not a previous camera.)
Display the previous multi-monitoring page.
(Enable if there is a previous page, and
disable if there is not a previous page.)
Select all displayed cameras. (When you
change pages, the selected will be cleared.)
Previous Camera
Previous Page
Select All
Clear All
Clear the selection from all cameras.
Recording
Start Recording
Start Motion Detection
Recording
Start manual recording.
Start manual motion detection
recording.
Alarm/Sensor Recording
Start All
Start manual alarm/sensor recording of all.
Start manual alarm1/sensor recording.
Start manual alarm2 recording.
Start Alarm 1/Sensor
Start Alarm 2
Stop Recording
All Camera
Enable
Disable
Selected Camera
Enable
Stop all manual recordings.
Enable all registered cameras.
Disable all registered cameras.
Enable the selected cameras.
Disable the selected cameras.
Disable
Playback
Start Playback
Reverse Playback
Pause
Start playback.
Reverse playback.
Pause playback.
Stop playback.
Stop
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Operating Instructions
To Next Image
Display the next image.
(previous image in reverse playback)
To Previous Image
Display the previous image.
(next image in reverse playback)
Display Mode
Change the display to full screen mode.
Change the display to window mode.
Full Screen Mode
Window Mode
Window
Display the single-monitoring page.
Display the multi-monitoring page.
Display the multi-playback page.
Display the recorded images page.
Display/Hide the camera operation bar.
Display the set environment page.
Single-Monitoring
Multi-Monitoring
Multi-Playback
Recorded Images
Camera Operation
Settings
Remote Access
Connect to a remote server.
New Connect
Settings
Display the remote access settings page.
Display the control page for clients that
use the remote access function.
Client Control
Help
License Registration
Open Operating Instructions
Camera Portal Site
Open license registration page.
Open operating instructions pdf file.
Open camera top page.
Open the network camera information
website.
Product Information
Open support information website
for this software.
Support Information
Open version information page of
this software.
About Network Camera
Recorder with Viewer Software
Note
When a camera's address is an IPv6 address (see page 22), the camera’s top
page cannot be opened from the Camera Portal Site on the menu bar.
To open the camera's top page, enter the URL registered with the IPv6 Domain
Name Service for the camera address.
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Operating Instructions
Icon of Toolbar and Slide Window
Close the operation window.
Display the single-monitoring
page.
Display the multi-monitoring
page.
Move the focus to the previous
camera. (Enable if there is a
previous camera and disable if
there is not a previous camera).
Display the multi-playback
page.
Move the focus to the next camera.
(Enable if there is a next camera
and disable if there is not a next
camera).
Display the recorded images
page.
Display the settings page.
Displays the number of the current
page, and the total number of
pages. Move to a specific page by
entering the page number.
Select all displayed cameras.
(When you change pages,
the selected will be cleared.)
Clear the selection from all
cameras.
Display the previous page.
(Enable if there is a previous
page, disable if there is not
a previous page.)
Change the display to full
screen mode.
Display the next page.
(Enable if there is a next
page, disable if there is not
a next page.)
Change the display to
window mode.
Start manual recording of the
selected camera.
Display/Hide the camera
operation bar.
Start manual motion detection
recording of the selected camera.
Take snapshots from the
focus camera.
Transmit audio to cameras
that support audio features
(see page 117).
Start manual alarm recording
(alarm recording of all, alarm 1
/sensor, alarm 2) of the selected
camera.
Set the volume of the selected
camera (see page 83).
Stop manual recording of the
selected camera.
Operate remote access
(see page 105).
Reconnect to the server
(see page 110).
Note
If you drag the toolbar right or left, icons displayed on the toolbar will be changed.
Drag to right.
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Operating Instructions
2.3 Monitoring the Camera
2.3.1 Multi-Monitoring Page
After registering a camera, the camera’s images are displayed on the multi-
monitoring page.
is displayed when
Focus camera (See page 74)
recording is paused.
is displayed when monitoring
Frame rate (image refreshing frequency)
is paused (see page 81)
.
(see page 77)
.
Display the camera name (see page 21)
.
Note
•
•
•
The camera that is selected on the multi-monitoring page is the focus
camera.
The camera images are displayed in 4-screen layout (2 rows x 2 columns) in
If the number of registered cameras exceeds the limit of screens in a window,
extra pages are automatically created to accommodate the number of
cameras.
•
•
To display the camera name and the frame rate, check [Display the frame
rate] and [Display the camera name] from [Preferences] → [Multi-Monitoring]
Sometimes audio may be interrupted, or image may be paused.
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Operating Instructions
•
•
Audio is played back for the focus camera and the selected camera.
When you monitor a camera that supports audio, audio may be interrupted
due to your PC performance or network environment. In this case, lower the
maximum bandwidth setting on the network page of the camera.
•
•
If you select [Maintain the aspect ratio] for the image display format in
[Preferences] - [Multi-Monitoring], cameras with their resolution set to
1280x1024 will be displayed differently than at other resolutions.
Depending on your computer and network environment, the display of the
camera’s image may be delayed when compared to the display in the
monitoring page of the BB-HNP11 software or a browser’s monitoring
window.
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Operating Instructions
Click to center
You can center the camera image on a desired point by clicking in the focus
camera.
cursor
Click the desired point in the focus camera.
The camera centers on the point that you
clicked.
Note
•
•
The camera may not be able to center on the clicked point.
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Operating Instructions
2.3.2 Using the Camera Operation Bar
You can use the camera operation bar that is displayed on the multi-monitoring
page to operate the camera.
1. Select [Window]
[Camera Operation] on the menu bar.
a.
Preset Display When the lens has reached the end of its pan, tilt
range, the appropriate message will be displayed here
([Up End], [Down End], [Right End], [Left End]).
Additionally, when a preset is selected, the name of
the preset is displayed here. If a camera has limited
controls, "Locked" is displayed.
a
b
Left End
c
d
Refresh
The latest registered buttons are displayed (see page 54).
Moves the lens throughout the horizontal ( ) or
vertical ( ) range, and returns to the original position.
Controls lens direction. Pan ( : Left, : Right),
: Down) and Home Position ( : Center)
b.
c.
Pan/Tilt
Scan *1
d.
e.
Pan/Tilt/Home
Position
1
Tilt (
: Up,
*
e
Preset
Button*1
Zoom*1
Focus*1
(See page 53).
f.
f
g.
Brightness*2
Allow you to change the brightness of the displayed
image. Click [-] to darken the image, [+] to brighten the
image, and [STD] to return the image to the standard
brightness level.
h.
g
h
i
Allows you to select the white balance of the camera ([Auto
(Default)], [Indoor], [Fluorescent (White)], [Fluorescent
i.
j.
White
Balance
2
*
(Daylight)], [Outdoor], [Hold])
.
Allows you to remotely control external devices that are
connected to the camera. Set according to the external
device that is connected.
Output
j
Displays resolution/image quality. Change these
settings on the camera's settings page (see page 24).
k.
Resolution/
Image Quality
k
If a feature is not permitted, the buttons will be disabled.
The operation bar differs depending on the camera type.
*1 If the camera disables their controls, you cannot control their features.
*2 If the camera disables their controls, they may be unable to function.
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Operating Instructions
Zooming in and out
(Cameras available for the zooming in and out
function)
Clicking tele button
zooms in (maximum 42x*1),
clicking wide button
zooms out. The camera
zooms in or out at a regular rate.
Focusing
(Cameras available for the focusing function)
The camera has automatic or manual focusing
features.
• Automatic Focus
Click
button.
It is recommended to use automatic focus.
You can return to automatic focus from manual focus
clicking
• Manual Focus
Clicking or
button.
sets the camera to manual focus.
button moves the pint closer to the camera.
button moves the pint further from the camera.
*1 Optical zoom is 21x and digital zoom is 2x.
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Operating Instructions
Using Preset Buttons/Preset List
The camera preset buttons/preset list can be used.
Clicking home position/preset buttons (1-8) or selecting the list changes position to
registered position.
•
•
Registered buttons are displayed blue.
Unregistered buttons are displayed gray.
1. Click the preset number or select the preset list.
•
When clicking a preset button, the preset name
appears.
Left End
Note
•
If the preset button is changed while this software is being used, the change
is not reflected on this software.
Clicking [Refresh] displays the latest preset buttons.
•
The preset list may not be displayed depending on the camera.
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Operating Instructions
2.4 Recording the Image
2.4.1 Recording Method
You can record by using the following 4 methods.
Manual Recording (See page 56)
Select a camera, and start recording with
.
Select a camera and set motion detection recording with
.
When the “Threshold to Start Recording” value is exceeded, motion detection
recording starts.
Select a camera and set alarm/sensor recording with
.
When the alarm or sensor signal is detected, alarm or sensor recording starts.
Timer Recording (See page 59)
Set the timer for individual cameras.
Recording starts at the specified time for each camera.
During recording, the following icons are displayed on the multi-monitoring page.
While waiting for motion
detection recording to start.
While waiting for alarm/sensor
recording to start.
During recording.
During motion detection
recording.
During alarm/sensor recording.
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Operating Instructions
2.4.2 Manually Recording the Image
This software allows you to manually record images.
Recording is operated with the settings that are configured on the image settings
1. Select the camera to record from the multi-monitoring page.
•
A red frame is displayed around the selected camera.
•
To select multiple cameras, click the camera images while holding down the
[Ctrl] key. A blue frame is displayed around the selected cameras.
(A red frame is displayed around the focus camera.)
2. Click
.
•
The focus camera and other selected cameras start recording.
•
is displayed in the upper-right portion of the screen for cameras that are
•
•
To stop recording, select a camera to stop and click
You can select [Start Recording] or [Stop Recording] from the [Recording]
on the menu bar.
.
Note
•
•
When you want to stop recording, always click
, or select [Recording]-
[Stop Recording]. If you close the operation window, recording will not stop.
When is displayed in the notification area, the recording software is
•
If the network is disconnected during recording, recording will be paused, but
the recording icon will still be displayed. Recording starts again when the
network is reconnected.
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Operating Instructions
2.4.3 Motion Detection Recording
Motion detection recording starts when the [Threshold to Start Recording] value is exceeded.
Motion detection recording only operates when the JPEG format is selected.
If the MPEG-4 format is selected, change the format to JPEG (see page 24).
1. Select the camera to record motion detection from the multi-monitoring page.
•
A red frame is displayed around the selected camera.
•
To select multiple cameras, click the camera images while holding down the
[Ctrl] key. A blue frame is displayed around the selected cameras.
(A red frame is displayed around the focus camera.)
2. Click
.
•
The focus camera and other selected cameras are set for motion detection
recording.
•
is displayed in the upper-right portion of the screen for cameras that have motion
•
•
To stop recording, select a camera to stop and click
You can select [Start Motion Detection Recording] or [Stop Recording] from
the [Recording] on the menu bar.
.
Note
•
When you want to stop recording, always click
, or select [Recording]-[Stop
Recording]. If you close the operation window, recording will not stop.
When is displayed in the notification area, the recording software is running
•
You can set the camera to record a certain number of seconds before and after
motion is detected. The motion detection level you have set may not be sufficient
for motion detection recording depending on the resolution, image quality, the
recording subject, and network environment. To ensure proper operation, test
the motion detection recording in the motion detection monitoring window and
•
•
On motion detection, the camera can execute the selected commands (see
page 33).
Even if you have set a time period before and after detection, and motion is
detected when you click
nor after you click
or
, no data will be recorded before you click
,
.
•
If after-motion detection recording and before-motion detection recording
overlap, a continuous image is recorded.
Example: you have set images to be recorded 5 seconds before and after
motion detection.
motion is detected
5 sec.
5 sec.
5 sec.
5 sec.
motion is detected
1 image is recorded.
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Operating Instructions
2.4.4 Alarm Recording
When the signal of an alarm that is attached to the camera is detected, alarm
recording starts.
Alarm recording only operates when the JPEG format is selected. If the MPEG-4
format is selected, change the format to JPEG (see page 24).
1. Select the camera to record from the multi-monitoring page.
•
A red frame is displayed around the selected camera.
•
To select multiple cameras, click the camera images while holding down the
[Ctrl] key. A blue frame is displayed around the selected cameras.
(A red frame is displayed around the focus camera.)
2. Select an alarm type from the menu that is displayed by clicking
.
•
The focus camera and other selected cameras are set for alarm recording.
•
is displayed in the upper-right portion of the screen for cameras that have alarm
•
•
To stop recording, select a camera to stop and click
.
You can select [Alarm/Sensor Recording] → [Start All]/[Start Alarm1/
Sensor]/[Start Alarm2] or [Stop Recording] from the [Recording] on the
menu bar.
Note
•
When you want to stop recording, always click
Recording]. If you close the operation window, recording will not stop.
, or select [Recording]-[Stop
When is displayed in the notification area, the recording software is running
(
.
•
You can set the camera to record a certain number of seconds before and after an
alarm signal is detected. The detection method that you have set may not be
sufficient for alarm detection recording depending on the resolution, image quality,
the recording subject, and network environment. To ensure proper operation, test
the alarm recording.
•
•
33).
If after-alarm detection recording and before-alarm detection recording
overlap, a continuous image is recorded.
Example: you have set images to be recorded 5 seconds before and after
alarm detection.
5 sec.
5 sec.
Alarm signal
is detected
5 sec.
5 sec.
Alarm signal
is detected
1 image is recorded.
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Operating Instructions
2.4.5 Timer Recording
You can specify the day of the week and period of time for recording.
10 timers can be set for each camera.
Setting Timer
1. Select [Window]
[Settings] on the menu bar.
2. Select the camera for which to set a timer and click [Add Timer].
[New Timer] is added to the timer list of selected camera.
•
When you click [Add Timer], a [New Timer] item is added.
The configuration
window of the item
that is selected
timer on the left is
displayed.
[Add Timer] Button
Note
The default timer name is "New Timer", followed by a number.
The number is generated automatically.
Default values are used for the other settings.
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Operating Instructions
3. Configure the settings in the [Timer Settings] page, and click [OK] or [Apply].
•
If you click [OK], timer settings page will close.
If you want to register another timer, click [Apply].
•
If you want to set the keyword for the recorded images, enter a keyword on
Timer Settings Page
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Operating Instructions
Setting
Description
Enable/Disable
Enable or disable timers.
•
Timer recording is available only when a timer is enabled.
Disabled timers do not record.
Timer Name
Enter a timer name. (Maximum 24 characters.)
The timer name is displayed on the timer list page.
Timer Schedule
To set a timer, set start time, end time and the day of the week.
•
Checking [Daily] sets the daily timer recording during the
specified time period.
•
If you set the day of the week, check [Day of the Week
Setting] and specify the day or multiple days of the week.
If the day of the week is not checked, the timer recording is
not set.
•
To record images for a full day, set the same start and end
time. If you specify the same time for both start and end, the
end time will be considered to be the next day.
Recording Method Select timer recording, motion detection recording only or
alarm detection recording only.
•
A time period before and after detection can be set for
motion and alarm recordings. If you do not set a time period,
images are recorded only at the motion is detected or an
alarm is detected.
•
To set [all Alarm and Sensor], [Alarm1/Sensor] or [Alarm2],
check [Set the Alarm1/Sensor Recording]/[Set the Alarm2
Recording] on the [Alarm/Sensor] setting window of the
individual cameras.
Executing
Commands for
Detection
If motion detection recording or alarm detection recording is
chosen for the recording method, you can specify the
commands to execute when motion or an alarm is detected.
Note
•
•
•
If you click
cancel it, disable the timer.
,
during timer recording, timer recording is not canceled. To
If you set time period over midnight, the image is divided into 2 images at
midnight.
If you close the operation window, recording will not stop
When is displayed in the notification area, the recording software is running
.
•
•
If the network is disconnected during recording, recording will be paused, but
when the network is reconnected.
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Setting Keywords for Timer Recorded Images
You can set a keyword for the images recorded by individual timers.
You can search recorded images by setting a keyword.
1. Click [Keyword] of the timer to set.
2. Enter a keyword and click [OK].
Keyword Page
Note
2 keywords can be set (max. 40 characters each).
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Displaying Timer List
The timer schedules of the individual cameras is displayed in a chart.
1. Select the camera whose timers you want to display and click [Timer List].
Timer List Page
Note
Colors displayed in charts can be changed in [Recorded Images] page in
change the color, the display on the timer list page, recorded images page and
multi-display page is changed for all registered cameras.
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Operating Instructions
2.5 Playing the Recorded Images
Playback operation is explained below.
Display the days that have recorded images are displayed in boldface on
the calendar.
Select the day that has the images to playback
Displays the recorded-image list on the Image Timelines Chart.
The images in the selected time frame are displayed in the playback list.
Confirm the images on the playback screen (see page 70)
The images that are selected in the playback list can be confirmed on the
playback screen.
Playback the images on the multi-playback page (see page 71)
When you select images from the playback list and click the [Playback]
button, the images will be played back on the multi-playback page.
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2.5.1 Display the Recorded Images
The timelines are displayed in the chart on the recorded images page.
1. Select [Window]
[Recorded Images] on the menu bar.
2. Click [Search].
•
The days that have recorded images are displayed in boldface on the
calendar.
•
If you want to specify search criteria, enter the criteria and then click
3. Click the day on the calendar.
The day that has the most recent images that match the criteria is selected
and displayed in the list.
Image Timelines Chart
If you click on a day that is
bold, the images recorded
on that day are displayed
in the chart (see page 66).
Displays the month that contains the most recent images that match the criteria.
Note
The image timelines chart displays the image timelines for one day (from
00:00:00 to 00:00:00).
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Select the time unit to display.
Display in 24-h mode.
The selected range is enlarged.
Images are displayed with different colors for
each recording method.
Images are displayed for each camera.
playback bar
Cameras are displayed in the order that they
were registered.
The timer-recorded images are displayed with
the timer name.
Note
Colors displayed in charts can be changed in [Recorded Images] page in
[Preferences].
the display on the timer list page, recorded images page and multi-playback
page is changed for all registered cameras.
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2.5.2 Searching the Recorded Images
Search for recorded images and display them in the Image Timelines Chart.
1. Select [Window] [Recorded Images] on the menu bar.
2. Enter search criteria and click [Search].
Search criteria
Searched Target
Select the folder to search.
To search a folder other than the destination folder, select
[Select Folder], click [Browse...] and select a folder.
Time Period Setting To search by time period, select the [Time Period Setting]
check box and enter a time frame.
Weekly Setting
Select the desired days of the week.
Recording Mode
Select the recording mode.
•
•
Normal recording is images recorded by using
selecting full time recording as the timer recording method.
Motion detection recording is images recorded by using
or by selecting motion detection recording as the timer
recording method.
or by
•
Alarm recording is images recorded by using
or
selecting alarm/sensor recording as the timer recording
method.
Recording Trigger
Keyword
Select the recording trigger (timer or manual).
Select this check box to enable keyword search. Enter the
keyword for the recorded image.
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•
Days that have images that match the criteria are displayed in boldface on
the calendar.
Displays the month that contains the most recent images that match the criteria.
Change the month
The day on which the most recent images were recorded in the
displayed month is selected.
Note
•
•
•
Clicking [Return to the default position] sets the search criteria to their default
values. To search all recorded images, click [Return to the default position]
and click [Search].
When you change search criteria, [Return to the previous search criteria]
becomes available. To return the criteria to their previous values, click
[Return to the previous search criteria] and click [Search].
If you change the month, images that match the criteria for the new month
are displayed.
3. On the calendar, click the day that has the images that you want to playback.
•
The images that match the criteria for the selected day are displayed in the
image timelines chart for each camera.
•
Blocks representing recorded images are displayed in the chart.
Click the day that has the images that you want to playback.
The images that match the criteria for the selected day are displayed
for each camera.
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Operating Instructions
2.5.3 Confirm the Recorded Image on the Playback
Screen
1. Select [Window]
[Recorded Images] on the menu bar.
2. Search for recorded images and display them in the image timelines chart.
3. Select a camera to playback the images on the image timelines chart.
•
You can select cameras up to the number of images set in the [Multi-
number, the following message will be displayed.
4. Set the start and end times for playback by dragging the playback bar.
•
If you click the camera name, the playback bar is set to start at the first
image and end at the last image.
•
The playback bar moves by jumping to every recorded images.
If you want to move the playback bar to a specific position, move the
playback bar while holding down the [Shift] key.
•
The images surrounded by the playback bar are displayed in the playback
list.
Select the camera to play back.
Playback bar
Set the start and
end times by
dragging the
playback bar.
Image Timelines
Chart
Displays the time
selected by the
playback bar.If you
set the time
manually, the
playback bar moves
to the set time.
Playback list
Images surrounded by the playback bar for the
selected camera are displayed in the playback list.
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5. Select the recorded images in the playback list.
Playback Screen
Playback list
The still image at the start time of
the selected image is displayed.
Select the recorded image to confirm it.
Start playback of the recorded image on the playback screen by double-clicking it.
6. Confirm the selected image on the playback screen.
Playback screen
Display the
next image.
Display the
previous image.
Edit menu
Slider bar
Edit the displayed image
(see page 89).
The playback position can be set
by dragging the bar.
Start playback.
Stop playback.
Pause playback.
The button changes to
while paused.
•
To start playback again, click
.
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2.5.4 Playback Recorded Images on the Multi-Playback Page
You can simultaneously playback the recorded images of a maximum of 4
cameras.
1. Select [Window]
[Recorded Images] on the menu bar.
2. Select the recorded images, set the time period, and click [Playback].
•
•
Recorded images selected on the playback list on the recorded images
page are displayed on the multi-playback page in the order top left, top right,
lower left, lower right and playback for the individual cameras.
Playback the image from the start time set on the playback list.
If a selected camera has no recorded images at the set time, no image is
displayed for that camera.
Multi-Playback Page
Displays the camera name.
Playback screen
Adjust the volume.
Displays the recording time.
Cursor
Set the play
position.
Pointing to the
timelines
displays the
camera name.
The timelines are displayed in
different colors depending on the
recording mode. The colors are
the same as those on the image
timelines chart. When multiple
recording modes overlap, that
area is displayed as gray.
Jump button
(See page 72)
Displays the time-period button
in increments of 1 hour. Clicking
the timer period displays images
from that hour onwards.
Speed slider bar
Adjust the playback speed.
Select the time unit to display.
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Playback button
Pause playback.
The button is changed to
during pause.
To start playback again, click
•
.
Stop playback.
Displays the image at the playback start time.
Display a previous image from the displayed image.
Reverse playback.
Start playback.
Display a next image from the displayed image.
Displays the image at the playback end time.
Note
•
You can rearrange the images on the multi-playback page by dragging and
original order is restored.
•
•
The settings (camera name, recording time, frame rate display, number of
screens in a window, multi-playback page layout, etc.) can be changed for the
If there are overlapping recordings on the same camera, the images are
played back in the order in which they were recorded.
Camera name
East side
00
01
02
03
(Alarm detection recording with timer)
(Motion detection recording with timer)
(Full time recording with timer)
(Full time recording)
Camera name
East side
00
01
02
03
1
2
3
4
Images are displayed in the order
1
to
4
.
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Operating Instructions
Standard display
If you select [Standard] as the playback-position display format in the multi-
in standard mode.
Playback screen
Jump button
Speed slider bar
Displays the time-period button
in increments of 1 hour. Clicking
the timer period displays images
from that hour onwards.
You can specify the
playback speed. [x1/16, x1/8,
x1/4, x1/2, x1, x2, x4, x8, x16]
Slider bar
The playback position can be set dragging
the cursor. Playback will pause while
dragging the cursor.
Note
•
Right-clicking on an image displays the edit menu. On the multi-playback
page, you can copy images to the clipboard, snapshot, perform file
conversion, change the keywords, and display information about the
recorded image. For instructions, see “Editing Recorded Images” (see page
To set the start and end times for a file conversion, click each button and set
the times.
•
If you click
or
, the cursor moves by jumping to the time of the next/
previous recorded image.
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Operating Instructions
2.6 Application Window Operation
2.6.1 Selecting Camera
The camera that is selected on the multi-monitoring page is the focus camera.
When you start the software, the first registered camera is set as the focus camera.
•
•
To select multiple cameras, click the camera images while pressing [Ctrl] key.
To select all cameras displayed in the window, select [Select All] from [Layout]
on the menu, or select
on the toolbar.
•
To deselect all selected cameras, select [Clear All] from [Layout] on the menu
or select
on the toolbar.
Deselect the selected cameras on the page.
Select all cameras on the page.
Menu is displayed
by right-clicking in
the window.
Selected Camera
Default is a blue frame.
Focus Camera
Default is a red frame.
Note
•
•
•
If there is more than one page to display, selected cameras are deselected
when you change pages.
You can change the width and color of the frames for the focus camera and
selected cameras (see page 76).
You can also select and deselect cameras by using [Select All] and [Clear All]
from the menu displayed when you right-click in the window.
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2.6.2 Multi-Monitoring Page Settings
You can change the camera layout from the multi-monitoring page.
1. Select [Window]
[Settings] on the menu bar.
[Multiple-Monitoring].
2. Click [Preferences]
3. Configure the settings in the [Multiple-Monitoring] page and click [OK].
Multi-Monitoring Page
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Setting
Description
Monitor Screen
Layout
Configure the screen layout (rows x columns) for a window. You
can simultaneously monitor the images of a maximum of 64
cameras. (1 x 1, 2 x 2 (Default), 3 x 3 to 8 x 8)
Page/Total Page
If the number of registered cameras exceeds the limit of
screens in a window, extra pages are automatically created to
accommodate the number of cameras.
If there are several pages, select the page that you want to
configure settings for.
Setting the camera When you click
in a display frame, a list of your registered
cameras is displayed. Select the camera that you want to
display in the frame.
to display
Click to Center
Function
You can select whether or not to use the click to center function.
Clear the check mark if you will not use the function.
Switch the multi
pages in order
If there are several pages of images, select [Switch the multi
pages in order] to automatically switch the page every specified
seconds)
Image display
format
Configure the aspect ratio of displayed camera images.
Fits the entire display area: Resize the image to fit in the display
area.
Maintain the aspect ratio: Resize the image to fit the window
while maintaining the aspect ratio of the camera.
Untouched centering display: Display the image at actual size,
centering the image in the display frame.
Background color
Set the
Configure the background colors for the frames of disabled
The defaults are Disabled camera: Gray, Error camera: Blue
and No camera: Black.
Select the check box to set the transparency level of the image
transparency level information (camera name, frame rate, motion detection bar,
recording icon) that is displayed on the multi-monitoring page.
The default is 50%.
Focus and selected You can change the width and color of the frames for the focus
frame width/color
camera and selected cameras. Specify the colors for each
frame respectively. The defaults are frame width: 3, focus
frame: Red and selected frame: Blue.
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Setting
Description
Specify the frame
rate
Select the check box to update the images on the multi-
monitoring page with the specified interval as the maximum
frame rate.
[1 frame/1 second to 1 frame/10 seconds, 2 frames/1 second
to 5 frames/1 second, 10 frames/1 second to 30 frames/1
second (per 5 frames). Default is 2 frames/1 second]
Display text
Adjust the
Select the check box to display the camera name and the frame
rate on the multi-monitoring page (see page 81).
You can also set the text color.
Select the check the box to pause the multi-monitoring page for
monitoring refresh the specified number of seconds when the CPU usage reaches
rate when the CPU the specified value.
is highly loaded.
[Pause time 1 second to 60 seconds, Default is 15 seconds.
CPU Load factor is 1 % to 100 %, Default is 80 %]
Note
To change the color of the focus frame or the selection frame, click the setting
that you want to change and select the desired color from the [Color] window,
then click [OK].
Example: To change the color of focus frame.
Select the color.
Click
Select the color and click [OK].
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Enlarging the Image Frame
You can enlarge an image frame if the aspect ratio is the same.
1. Click the image frame to enlarge.
The background of the selected
camera frame turns blue.
2. Drag (moving the mouse while holding
down the left button) the images.
The selection is enlarged, maintaining
the aspect ratio.
Multi-Monitoring Page
After switching to the multi-monitoring
page, the image is enlarged for the
target camera.
3. Release the left mouse button.
The camera frame is enlarged.
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Enlarged Display Examples:
The enlarged image is returned to its original size by right-clicking on the image.
Right-clicking
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Switching Pages
If there are several pages to display on the multi-monitoring page, selecting [Switch
the multi pages in order] lets you switch the page display automatically at the
specified interval.
Example: If there are 2 pages:
1/2
2/2
Camera1
Camera2
Camera4
Camera5
Camera6
Camera8
Camera3
Camera7
Note
Changing to single-monitoring page while switching is running on the multi-
monitoring page temporarily stops switching. Switching will restart when you
return to the multi-monitoring page.
Background Colors for Disabled Cameras and Error Cameras
The background colors of disabled cameras, error cameras and no camera are set
Disabled camera
Default is gray.
No camera
Default is black.
Error camera
Default is blue.
Note
Specify the different colors for disabled cameras and error cameras
respectively.
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Displaying Camera Name and Frame Rate
The registered camera name and the set frame rate are displayed on the multi-
monitoring page.
Camera name, display/hide frame rate, text color and text transparency are set in
The registered camera name is displayed.
Frame rate (image refreshing frequency) is displayed.
High CPU Load Pausing
When you select [Adjust the monitoring refresh rate when the CPU is highly
loaded], monitoring is paused when the CPU load exceeds a specified threshold.
is displayed when monitoring is paused.
While monitoring is paused, the monitoring window displays the image that was
displayed just before pausing. When recording, an icon is displayed in the image
just before pausing.
Displayed when
monitoring is paused.
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Rearranging the Image Order
You can rearrange the order of camera images on the multi-monitoring page.
1. Drag (moving the mouse while
2. Drop (release the left mouse button)
the image at the location where you
want to place it.
holding down the left button) the
image.
The mouse pointer changes to
.
Release the left button when the
icon changes from
to
.
(The icon changes
to
when in an area where an image
can be moved.)
The images are rearranged.
4
1
2
2
1
3
4
3
Note
•
If there are several pages to display, use the [Page Down] and [Page Up] keys
to change pages.
To rearrange the selected image with the one of the camera displayed in the
next page, press [Page Down] (for the next page) or [Page Up] (for the
previous page) while dragging the image, then drop it at the location where
you want to place it.
•
•
The new order is maintained when you restart this software.
You can also rearrange the playback images on the multi-playback page (see
page 86).
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2.6.3 Setting Playback Volume
The audio playback/mute (audio pause) and volume are adjusted by using the
volume icon in the toolbar.
Playback Sounds
When the toolbar's audio icon is
camera is played.
, audio from the focus camera and selected
•
Stop Audio Playback (Mute)
Audio playback from the focus camera and selected camera stops when the
toolbar's audio icon is
Clicking changes the icon to
.
•
.
Adjust the Playback Volume
Right-click
on the toolbar to display the volume adjustment slider.
Use the slider to adjust the volume.
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2.6.4 Multi-Playback Page Settings
The layout of multi-playback page is configured on the settings page.
1. Select [Window]
[Settings] on the menu bar.
[Multi-Playback].
2. Click [Preferences]
3. Configure the settings in the [Multi-Playback] page and click [OK].
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Setting
Description
Playback Screen
Layout
Configure the screen layout (rows x columns) for a window.
[1 x 1, 2 x 2 (Default)]
Playback position
display format
Set the display format of the multi-playback page.
[Display timelines as chart]
[Standard]
Image display
format
Configure the aspect ratio of displayed camera images.
Fits the entire display area: Resize the image to fit in the display
area.
Maintain the aspect ratio: Resize the image to fit the window
while maintaining the aspect ratio of the camera.
Untouched centering display: Display the image at actual size,
centering the image in the display frame.
Background color
Set the
Configure the background colors for the frames of camera
which has no image in the set time period.
Default is black color.
Select the check box to set the transparency level of the image
transparency level information (camera name, frame rate and time) that is
displayed on the multi-playback page. The default is 50%.
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Setting
Description
Text display
Select the check box to display the camera name, the frame
rate and the recording time on the multi-playback page.
You can also set the text color.
Focus and selected You can change the width and color of the frames for the focus
frame width/color
camera and selected cameras. Specify the colors for each
frame respectively. The defaults are frame width: 3, focus
frame: Red and selected frame: Blue.
Specify the frame
rate
Select the check box to refresh the image on the multi-playback
page at the specified interval as the maximum frame rate.
[1 frame/1 second to 1 frame/10 seconds, 2 frames/1 second
to 5 frames/1 second, 10 frames/1 second to 30 frames/1
second (per 5 frames). Default is 2 frames/1 second]
Rearranging Multi-Playback Images Order (for four-screen layout
only)
You can rearrange the order by dragging an image and dropping it at the desired
location on the multi-playback page.
The method for rearranging the images is same as on the multi-monitoring page
Note
The order of the images on the multi-playback page returns to the original order
after you restart this software.
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2.6.5 Recorded Images Page Settings
Set the layout of the recorded images page.
1. Select [Window]
[Settings] on the menu bar.
[Recorded Images].
2. Click [Preferences]
3. Configure the settings in the [Recorded Images] page and click [OK].
Setting
Description
Recording mode
Set colors of blocks representing recorded images on the
colors for graphics Recorded Images, Multi-Playback, and Timer List Pages.
on the Recorded
Images, Multi-
Playback, and
Timer List Pages
Playback Options
Set whether or not to automatically playback images on the
multi-playback page when you select recorded images from the
[Playback List] on the [Recorded Images] page and click the
[Playback] button. To automatically playback images, select the
[Play automatically] check box.
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Setting
Description
Playing List
Select the items to display and the order in which to display
them in the [Playback List] in the [Recorded Images] page.
•
•
•
Items in the [Current Display Items] list are displayed in the
Playback List.
Clicking the [Remove] button will move items selected in the
[Current Display Items] list to the [Available Items] list.
Items are displayed in the [Playback List] in the order they
appear in the [Current Display Items] list. To change the
order, select an item and click the [Up] and [Down] buttons.
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2.7 Editing Recorded Images
Recorded images can be edited on the [Playback Screen] of the [Recorded
Images] page.
You can perform the following operations.
•
•
•
•
•
•
•
Copy to the Clipboard (See page 102)
Take a Snapshot (See page 102)
Displaying the Recorded Image Information (See page 104)
1. Select [Window]
[Recorded Images] on the menu bar.
2. Search for the recorded image to edit and display it on the playback list (see
3. Select the recorded image from the playback list.
•
The still image at the start time of the selected image is displayed on the
playback screen.
4. Edit the image on the playback screen.
•
Perform any of the above operations.
For details, see the corresponding section.
Playback bar
If you click the
camera name,
the playback bar
is set to start at
the first image
and end at the
last image of
selected camera.
Playback List
Playback Screen
Images surrounded by the playback bar for the
selected camera are displayed in the playback list.
Display/Edit the recorded image
selected from the playback list.
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2.7.1 Converting the Recorded Images
You can convert the format of a recorded image to MPG/JPG/WAV/ASF/AVI
formats.
Converting the Recorded Images to MPG/WAV/ASF/AVI formats
[Converting one recorded image]
1. Select the image that you want to convert in [Playback list].
•
2. Select the file format from the editing menu and click [Execute].
The editing menu is displayed by clicking here.
3. To specify a time frame, set start time and end time, and click [OK].
•
If you do not set a time frame, all selected images will be converted.
Example: Converting images to MPG format.
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•
The save as window is displayed.
4. Select the destination folder, enter a file name and click [Save].
•
Conversion is started.
•
When the conversion is completed successfully, the following window is
displayed.
Note
•
•
The file name is set to the start time and end time of recording by default.
A confirmation screen is displayed if a file with the same name already exists.
To overwrite the existing file, click [Yes]. To save the file under a different
name, click [No], then enter a different file name.
•
•
•
The file extensions are determined by converted file formats (mpg, avi, asf,
wav).
The converted image can be played back with Windows Media Player
(Version 9.0 or later).
If conversion is canceled, images that were converted are not saved.
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[Converting multiple recorded images into one file]
1. Select the images that you want to convert in [Playback list].
•
•
To select multiple images, click the images while pressing [Ctrl] key.
2. Select the file format from the editing menu and click [Execute].
The editing menu is displayed by clicking here.
3. Click [To one file].
•
The save as window is displayed.
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4. Select the destination folder, enter a file name and click [Save].
• Conversion is started.
•
When the conversion is completed successfully, the following window is
displayed.
Note
•
The file name is set to the start time and end time+1 second of the first image
by default.
•
A confirmation screen is displayed if a file with the same name already exists.
To overwrite the existing file, click [Yes]. To save the file under a different
name, click [No], then enter a different file name.
•
•
•
The file extensions are determined by converted file formats (mpg, avi, asf,
wav).
The converted image can be played back with Windows Media Player
(Version 9.0 or later).
If conversion is canceled, images that were converted are not saved.
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Operating Instructions
[Converting multiple recorded images into separate files]
1. Select the images that you want to convert in [Playback list].
•
•
To select multiple images, click the images while pressing [Ctrl] key.
2. Select the file format from the editing menu and click [Execute].
The editing menu is displayed by clicking here.
3. Click [To multiple files].
•
The folder selection window is displayed.
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Operating Instructions
4. Select the destination folder, and click [OK].
• Conversion is started.
•
When the conversion is completed successfully, the following window is
displayed.
Note
•
The file name for each selected image is set to its start time and end time+1
second.
•
•
•
•
If files have the same name, _XXX is appended to the end of the file name.
XXX is a 3-digit number in the range 001 - 999.
The file extensions are determined by converted file formats (mpg, avi, asf,
wav).
The converted image can be played back with Windows Media Player
(Version 9.0 or later).
If conversion is canceled, images that were converted are not saved.
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Operating Instructions
Converting the Recorded Images to JPG format
[Converting one recorded image]
1. Select the image that you want to convert in [Playback list].
•
2. Select [Convert to JPG format] from the editing menu and click [Execute].
The editing menu is displayed by clicking here.
3. To specify a time frame, set start time and end time.
•
If you do not set a time frame, all selected images will be converted.
4. Set the interval to convert.
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5. Click [OK].
•
The folder selection window is displayed.
6. Select the destination folder, and click [OK].
•
Conversion is started.
•
When the conversion is completed successfully, the following window is
displayed.
[Converting multiple recorded images]
The procedure is the same as that for [Converting recorded images into MPG/
Note
•
When converting multiple recorded images to JPG format, you cannot use
[To one file].
•
Images converted to JPEG format are saved in a subfolder in the destination
folder. The name of the subfolder is set to the start time. A new subfolder is
created each 1,000 images.
•
If conversion is canceled, images that were converted before the cancellation
are saved.
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Operating Instructions
2.7.2 Copying the Recorded Images
You can extract recorded images for a specific time frame and create a new
recording file.
1. Select the image that you want to copy in [Playback list].
•
2. Select [Make Copy] from the editing menu and click [Execute].
3. Specify the start and end time of the images to extract.
4. Click [OK].
•
The copy operation is started.
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•
When copy operation is completed successfully, the following window is
displayed.
Note
If copying is canceled, images that were copied before the cancellation are
saved.
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Operating Instructions
2.7.3 Deleting the Recorded Images
You can delete recorded images on [Playback Screen].
1. Select the image that you want to delete in [Playback list].
•
2. Deleting the displayed image
Select [Delete] from the editing menu and click [Execute].
Delete all recorded images that are checked in the playback list
Select [Delete all checks] from the editing menu and click [Execute].
3. Click [OK] on the confirmation window.
•
The selected images are deleted.
Note
Although it appears that the deletion operation finishes quickly, the actual
deletion of the files takes some time.
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Operating Instructions
2.7.4 Changing the Keyword of the Recorded Images
You can change the keyword set to the recorded images.
1. Select the image that you want to change the keyword in [Playback list].
•
2. Select [Change Keyword] from the editing menu and click [Execute].
4. Changing the keyword.
5. Click [OK].
•
The keyword is changed.
Note
You can also change the keyword on the multi-playback page by right-clicking
on the playback screen and selecting [Change Keyword].
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Operating Instructions
2.7.5 Copying Display Screens
[Copy to the Clipboard]
Copy image displayed in the playback page to the Clipboard.
1. Select the image that you want to copy in [Playback List].
•
2. Select [Copy To The Clipboard] from the editing menu and click [Execute].
•
Copy image displayed in the playback page to the Clipboard.
[Take a Snapshot]
Take a snapshot of image displayed in the playback page.
1. Select the image that you want to take a snapshot in [Playback List].
•
2. Select [Snapshot] from the editing menu and click [Execute].
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3. On the snapshot page, click [Save].
•
The save as window is displayed.
4. Select the destination folder, enter a file name and click [Save].
Note
•
•
Clicking [Copy To The Clipboard] copies image to the Clipboard.
The clipboard is a place to temporarily save in copying or pasting data.
The copied image can be used in the program such as Paint.
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Operating Instructions
2.7.6 Displaying the Recorded Image Information
You can display information about a recorded image.
1. Select the image whose information you want to display in [Playback List].
•
2. Select [Recorded Image Information] from the editing menu and click
[Execute].
•
Displaying Recorded Image Information.
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Operating Instructions
2.8 Use Remote Access Functions
Using the recording software on a separate PC, you can view the recorded images
from a Panasonic Network Camera connected to a PC (remote server) registered
with the recording software.
•
To use remote access functions, you must install the recording software on the
remote server and remote clients. You must have enough licenses for the
remote server and remote clients.
•
•
•
Only one remote client can be connected to a remote server at a time. Other
PCs cannot connect to a remote server when one is already connected.
Some operations, such as Executing Restore Program, cannot be used (see
It may not be possible to connect to a remote server from proxy servers that
serve as the company firewall. If you have difficulties connecting to a remote
server, consult a network administrator.
•
You may have problems using a remote server if you access it through a proxy
server. Consult a network administrator before configuring a remote server.
Internet
Modem
Remote server
Modem
Router
Operate the
recording
software on the
server via the
Internet.
notification
area of the
PC
Remote client
Camera
Camera
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Operating Instructions
The following chart illustrates the configuration procedure.
Remote server
Remote client
Configure the remote server (see
page 107).
Configure the remote client
(see page 109).
Set an access point server
(remote server) (see page 110).
Connect with administrator or
general user privileges.
Operating the recording software
on the server by remote access.
Note
To use as a remote server, you must assign an IP address or domain name in order
to connect to this software. An IP address can be obtained from your provider. A
domain name can be obtained by registering with the Panasonic Viewnetcam.com
service.
If you have already registered with Panasonic Viewnetcam.com, use the domain
name obtained when you registered. For details about Viewnetcam.com, see the
operating instructions for your Network Camera.
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Operating Instructions
2.8.1 Configuring the Settings
To use remote access functions, you must install the recording software on the
remote server and remote clients.
Before you can use remote access functions, you must install the recording
software on your PC.
Note
•
•
You must register one license for each remote server and remote client PC.
If you do not use remote access functions, this software install on the remote
server and remote client can use the software as a normal recording
software.
[Remote Server Settings (remote server function)]
Configure the following settings after installing this software on a PC to be used as
a remote server.
1. Select [Remote Access]
[Settings] on the menu bar.
2. Select the [Use Remote Access Connection] check box on the [Settings]
screen.
3. Select [Operate as a server], configure the server settings and click [OK].
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4. Click [Yes].
•
After you restart the program, it will operate as a remote server.
Setting
Description
Use Remote
Select this check box when you are using remote access
Access Connection functions.
Select [Operate as a server] to use as a remote server.
Server Settings
•
Port
Enter a port number. (Enter a number from 1 to 65535, except
for 10081. Default is 10082.)
•
Admin User Name/Admin Password
Enter the user name and password to use for administrator
privileges (4 to 15 alphanumeric characters).
•
User Name/User Password
Enter the user name and password to use for general user
privileges (4 to 15 alphanumeric characters).
Note
•
•
•
•
Available functions differ for administrator privileges and general user
privileges (see page 111).
You cannot use remote access until you configure the administrator or
general user settings.
Clear the [Use Remote Access Connection] check box to use the program as
a normal recording software.
To use remote access via the Internet, configure a port for port forwarding.
For details on configuring port forwarding, see your router's documentation.
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Operating Instructions
[Remote Client Settings (remote client function)]
Configure the following settings after installing this software on a PC to be used as
a remote client.
1. Select [Remote Access]
[Settings] on the menu bar.
2. Select the [Use Remote Access Connection] check box on the [Settings]
screen.
3. Select [Operate as a client] and click [OK].
4. Click [Yes].
•
After you restart the program, it will operate as a remote client.
Note
When operating as a remote client,
is not displayed in the notification area.
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[New Connection (remote client function)]
1. Select [Remote Access]
[New Connect] on the menu bar.
2. Enter the Server Address (IP address or domain name) and port number of the
remote server, and then click [Connect].
•
The [Remote Access Authentication] page will be displayed when the remote
server connection is successful.
3. Enter the user name and password configured for the remote server and click
[OK].
•
If you enter the administrator name and password, the client connects a
remote server with administrator privileges. If you enter the general user
name and password, the client connects a remote server with general user
privileges. See the following table for differences between administrator and
general user privileges.
Note
•
The first time you connect to a remote server, the remote client registration
code is automatically registered on the client control page of the remote
server.
•
Only one remote client can be connected to a remote server at a time. You
cannot connect to a remote server if another client is already connected.
An error message is displayed if you try to connect to a remote server if
another client is connected.
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Functions available for remote access
Function name
Administrator
privileges
User
privileges
Simultaneous
1
launch*
Multi-Monitoring
Camera Image
O
O
O
O
O
O
O
O
O
X
X
O
X
O
O
X
O
X
Change the camera layout
Change the Image display format
Switch page
X
O
O
O
O
X
Start/stop recording
Camera operations
Audio mute
Enable/disable
Multi-Playback
Playback, Stop, etc.
Change the camera layout
Change the Image display format
Recorded Images
Search
O
O
O
O
X
X
O
X
X
2
2
O
X
X
X
X
O
∆
*
∆*
3
3
Conversion
X*
O
O
O
O
X*
X
Copying
Delete files
X
Change the keyword
Image information display
Settings
X
O
Basic Settings (Destination Folder)
Basic Settings (Destination Hard Disk Space)
Basic Settings (Limit the destination
X
O
O
X
X
X
X
X
X
recording capacity
Basic Settings (Connection method to the
camera
)
O
X
X
)
Proxy server settings
Multi-Monitoring
Multi-Playback
Navigation
O
O
O
O
X
X
X
X
X
X
X
X
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Operating Instructions
Function name
Administrator
privileges
User
privileges
Simultaneous
1
launch*
Operation Support (Restore Program)
Operation Support (Log Analysis)
Add/delete cameras
X
O
O
O
O
X
X
X
X
X
X
X
X
X
X
Add/delete timers
Import/Export
*1 Indicates which functions can and cannot be on a remote server and the remote
client at the same time.
*2 User-specified folders cannot be searched.
*3 You cannot perform file conversion, but you can download recorded images (see
Note
•
When settings pages are displayed on the remote server, a remote client
cannot use administrator privileges to connect to the settings pages.
•
If a connection reset is connected after connecting to a remote server, the
following message will be displayed.
•
•
Click [Yes] to reconnect. Processing continues if the reconnection is
successful.
If you click [No], the unconnected multi-monitoring page is displayed.
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Operating Instructions
[Delete a Remote Client (remote server function)]
Delete a remote client that was registered automatically.
1. Select [Remote Access]
[Client Control] on the menu bar.
2. Select clients you want to delete on the [Client Control] page, and click
[Delete].
3. Click [OK].
Note
•
•
•
You can register up to 50 remote clients.
Duplicate registration codes cannot be registered.
To change information for a remote client, select the remote client and click
[Change]. After you have modified the information in the settings page, click
[OK].
•
In the Status column, the connection status (Connected/Unconnected) is
displayed. You can see which client is connected.
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Operating Instructions
[Download Recorded Images (remote client function)]
Download recorded images from the remote server.
1. Select the images that you want to download in [Playback list].
•
•
To select multiple images, click the images while pressing [Ctrl] key.
2. Select the [Download] from the editing menu and click [Execute].
•
Available functions differ for administrator privileges and general user
privileges (see page 111).
The above screen is displayed when connected with administrator
privileges.
3. To specify a time frame, set start time and end time, and click [OK].
•
If you do not set a time frame, all selected images will be converted.
•
If multiple recorded images are selected, you cannot specify the time frame.
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•
The save as window is displayed.
4. Select the destination folder, enter a file name and click [Save].
5. Click [Start].
•
•
•
Conversion will begin on the remote server.
Download will begin on the remote client.
When the download has completed successfully, the following window is
displayed.
•
When you select multiple recorded images, start time and end time are not
displayed.
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Operating Instructions
[Analyzing Remote Server Logs (remote client function)]
During remote access, the following menus are added to the log type in the
operation support page (see page 127):
•
•
•
•
System Log (server)
Operation Log 1 (server)
Operation Log 2 (server)
Restore Log (server)
Select when analyzing remote server logs.
1. Select [Window]
[Settings] on the menu bar.
[Operation Support].
2. Select [Preferences]
3. Select the date of the logs to analyze, log type.
4. Click [Executing Log Analysis].
5. Click [Start Download].
•
Start downloading.
•
When the download completes, a log analysis result will be displayed.
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Operating Instructions
2.9 Other Features
2.9.1 Audio Transmission
Using this software, you can transmit audio to a camera that supports
transmission.
1. Click
on the toolbar.
•
•
Click
, and the icon will change to
.
If the selected camera does not support transmission, icon returns to
.
2. Audio is transmitted while
displayed.
•
You can transmit audio to focus cameras and selected cameras.
3. Click
and finish the transmission.
will change to
•
.
Note
•
•
•
Transmitting audio requires a microphone connected to your PC.
You must provide your own microphone.
During transmission, the volume icon changes to
When transmission is terminated, the icon returns to
.
.
If you are accessing the camera via a proxy server, you cannot use the
transmit function.
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2.9.2 Exporting/Importing the Camera Information
You can import and export the setting information for cameras.
The camera information can be exported for use on another PC with this software
installed.
1. Select [Window]
[Settings] on the menu bar.
2. Click [Export] or [Import].
Export button
Import button
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Exporting the Camera Information
1. Click [Export].
•
The export file save window is displayed.
2. Enter the destination file name and click [Save].
•
The camera information is exported.
Note
BB-HNP15: Exported file extension is “h15”.
BB-HNP60: Exported file extension is “def”.
BB-HNP11: Exported file extension is “h11”.
Importing the Camera Information
1. Click [Import].
•
The import file selection window is displayed.
2. Select the file to import.
To import camera information for BB-HNP60, select [HNP60 Camera
Definition File (*.def)] as the file type.
•
To import camera information for BB-HNP11, select [HNP11 Camera
Definition File (*.h11) as the file type.
To import the camera information BB-HNP15, select [HNP15 Camera
Definition File (*.h15) as the file type.
3. Click [Open].
•
The camera information is imported.
Note
•
This software can import camera information for BB-HNP15, BB-HNP11 and
BB-HNP60.
BB-HNP15 and BB-HNP11: All camera information can be imported.
BB-HNP60: Only basic settings and image settings can be imported.
BB-HNP60 setting information file is saved in the installation folder.
•
If a timer is set for BB-HNP60 Version 1.0, the timer recording method is
imported as [Motion detection recording only].
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2.9.3 Copying Camera Images
You can copy camera images to the clipboard from the multi-monitoring page.
1. Right-click the image on the multi-monitoring page.
•
The menu window is displayed.
2. Select [Copy To The Clipboard].
•
This software copies the image to the clipboard.
Note
•
The clipboard is a place to temporarily save in copying or pasting data.
The copied image can be used in the program such as Paint.
•
If you select [Snapshot] on the displayed menu, a still image is captured from
the displayed image.
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2.9.4 Deleting the Registered Cameras from the List
When you delete a camera, you can choose whether or not the camera’s recorded
images are deleted.
1. Select [Window]
[Settings] on the menu bar.
2. Select the camera to delete.
3. Click [Delete Camera].
Select the camera to delete.
Delete Camera button
4. To delete the recorded images, click [Delete recorded Images].
To keep the recorded images, click [Do not delete recorded images].
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•
A deletion mark is displayed on the icon of the camera item.
5. Click [OK] or [Apply].
•
If you click [OK], [Settings] page will close.
If you want to delete another camera, click [Apply].
Note
•
If you click [Do not delete recorded images], the recorded images are not
deleted even after the camera is deleted. “Deleted camera + Camera ID” will
be displayed in the recorded images page.
•
If you want to delete the recorded images of the deleted camera, select and
delete the recorded images from the playback list on the [Recorded Images]
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2.9.5 Deleting the Timer Setting
You can delete timer settings.
1. Select [Window]
[Settings] on the menu bar.
2. Select the timer to delete.
3. Click [Delete Timer].
Select the timer to delete.
Delete Timer button
•
The following confirmation window will be displayed.
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4. Click [OK].
•
5. Click [OK] or [Apply].
•
If you click [OK], [Settings] page will close.
If you want to delete another timer, click [Apply].
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2.9.6 Checking the Recording Capacity and Remaining
Time
If you set the recording capacity limit, you can confirm the recording capacity and
the amount of space used for individual cameras.
1. Select [Window]
[Settings] on the menu bar.
2. Select [Preferences]
[Navigation].
•
The display of this page will differ depending on whether you have limited
the recording capacity for the destination drive or for individual cameras.
Displays the total capacity of the
destination drive that is selected in
Preferences (see page 13).
Displays the total amount of the
recording capacity limit and the
capacity for the rest of the
destination drive.
Displays the total size of the
recording capacity limit for individual
cameras and the amount of
guaranteed free space for the
destination drive.
Displays the length (hours) or size
(MB) of the recorded images and the
percentage of the recording capacity
being used for each camera.
You can change the display unit of the Recorded
Time/Recorded Capacity (see page 126).
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Displays the combined size of the
recording capacity limit for individual
cameras and the capacity for the
rest of the destination drive.
Displays the total capacity of the
destination drive that is selected in
Preferences (see page 13).
Displays the recording capacity limit for
each individual camera, and the
guaranteed free space for the destination
drive.
Displays the limited recording time
(capacity), the length (hours) or size (MB)
of the recorded images and the
percentage used for each camera.
You can change the display unit of the
[Recorded Time]/[Recorded Capacity] list.
When you have selected [Recorded Capacity] from display unit.
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2.9.7 Executing Restore Program and Log Analysis
You can execute the restore program and log analysis.
Executing the restore program
Executing the restore program optimizes recorded images and deletes the
recorded images of deleted cameras.
1. Select [Window]
[Settings] on the menu bar.
[Operation Support].
2. Select [Preferences]
3. Click [Execute Restore Program] at the [Operation Support] page.
4. Click [OK].
•
To execute the restore program, you must first exit this software.
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5. Select the destination folder to restore and select the option that you want to
perform, then click [Start Restoring].
•
If you clicked [Do not delete recorded images] when you deleted a camera,
the recorded images will not have been deleted (see page 121).
If you select [Delete all images from the deleted camera] and click [Start
Restoring], all the recorded images from deleted cameras will be deleted.
•
To restart the software after the restore program has finished, select [After
finishing restoration, exit this program and start the Network Camera
Recorder with Viewer Software].
Start Restoring
button
•
When you click [Start Restoring], the restore program is started.
•
Restoration is completed.
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Executing log analysis
By executing log analysis, you can display the name, date, cause and solutions for
cameras in which an error occurred.
1. Select [Window]
[Settings] on the menu bar.
[Operation Support].
2. Select [Preferences]
3. Select the date of the logs to analyze, log type, camera name and timer name.
4. Click [Executing Log Analysis].
[List of log type]
Log type
System Log
Description
Program execution log
Operation Log 1
Operation Log 2
Log for operation window performance.
Log for interaction between program execution and
operation window.
Restore Log
Log for repair program.
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•
Displays the analysis results.
Log list
If you select a log from the log list, the error
Analysis result
are displayed.
contents and the measures taken will be displayed.
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2.10 Specifications
The recommended number of cameras that you can register, monitor and record
simultaneously differs depending on the specifications of your computer.
Note
•
Table 1 shows the required specifications for a PC when using the
BB-HCM515A network camera with the following settings: Image quality:
Standard; Audio recording setting: Audio and Image; Multi-monitoring frame
rate: 2 frames/1 second; Multi-playback frame rate: 2 frames/1 second;
Transparency of Image Information: Not specified.
Table 2 shows the required specifications for a PC when using the
BB-HCM515A network camera with the following settings: Image quality:
Standard; Audio recording setting: Audio and Image; Multi-monitoring frame
rate: not specify; Multi-playback frame rate: not specify; Transparency of
Image Information: Not specified.
However, the values are only estimates, and actual values will differ
depending on the recording method and system configuration.
•
•
If you use other applications while operating this software, the CPU will have
a higher load, and performance of this software will be affected. For best
results, do not run other software while operating this software.
When using the MPEG-4 format, the multi-monitoring frame rate and CPU
usage will be higher, possibly resulting in unstable/unreliable performance.
When using MPEG-4, set a frame rate for the multi-monitoring page.
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2.11 Troubleshooting
Problem
Cause and Remedy
The camera image is not • The camera is not powered up.
displayed.
→ Turn the camera on.
• The camera IP address is incorrect.
→ Set the proper IP address at the basic settings on
the preferences page.
• The authentication is required for the camera.
→ Set the proper user name and password at the basic
settings on the preferences page.
• Network to which your PC is connected is not working.
→ Confirm that the network is working.
• The network is congested.
→ Pages may not be displayed immediately.
Wait for a while.
• The proxy setting is incorrect.
→ If the camera cannot be accessed without a proxy
server, the proxy setting should be set on this
software. Check [Use a proxy server] and set the
proxy settings at proxy server settings on the
preferences page.
• There are more than 4 connections to the same
camera using this software.
→ There is a limit to the number of connections to the
same camera using this software (including BB-
HNP11). If you select [Audio and images are sent
using one connection] on the basic settings page, do
not make more than 4 connections to the same
camera. If you are making more than 4 connections,
select [Images and audio are connected
separately].
"Register the license key." • The license registration is not performed.
is displayed on the multi-
monitoring page.
→ Perform the license registration entering registration
code and license key at [Help]→[License
Registration] on the menu bar.
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Operating Instructions
Problem
Cause and Remedy
Timer recording is not
working.
• The day of the week is not checked at [Day of the Week
Setting] on the timer settings page.
→ Check the day of the week to enable timer recording.
• Timer is disabled.
→ Select [Enable] at timer setting on the timer settings
page.
You cannot pan or tilt the • Pan/tilt operation is not permitted on the camera’s
camera.
setting.
→ Permit the pan/tilt operation on the camera’s setting.
• The camera does not support pan/tilt operation.
This software is unstable • Your PC specification does not meet the requirement.
or does not work.
→ Close other applications.
The audio cannot be
listened during
monitoring.
• The camera does not support audio.
→ The camera should support audio.
• Microphone is not properly connected.
→ Confirm that microphone is properly connected.
• Volume setting on your PC is muted or set to minimum.
→ Adjust the volume on the volume control window on
your PC.
• The speaker is malfunctioning.
→ Confirm that the speaker is working.
Audio cannot be listened • [Image Only] is selected at [Audio Recording Settings]
while viewing recorded
imagesofthe camera with
audio.
on the image settings page.
→ If [Image Only] is selected, the audio is not recorded.
Select [Audio and Image] to record audio.
Audio is not synchronized • Audio delays 1 or 2 seconds after the image.
with images on the
monitoring or playback.
Audio may be interrupted or the image may be paused.
This is not a problem.
The resolution and image • The resolution and image quality control set on the
quality control do not
function with this
software.
camera do not function with this software.
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Operating Instructions
2.12 Error Message List
License Registration
Message
Cause and Remedy
License registration is complete.
• License registration completed normally.
The registration information was
incorrect. Check the registration
code and license key and try
again.
• The registration information was incorrect.
→ Check the registration code and license key
and try again.
Enter "Registration Code".
• Registration Code space was blank.
→ Follow the instruction message.
Enter "License Key".
• License Key space was blank.
→ Follow the instruction message.
Preferences
Message
Cause and Remedy
Basic Settings
Enter a number in one-byte
character in "Guaranteed
Destination Hard Disk Space".
→ Follow the instruction message.
Enter "Guaranteed Destination
Hard Disk Space".
• Guaranteed Destination Hard Disk Space was
blank.
→ Follow the instruction message.
"Guaranteed Destination Hard
Disk Space" should be between
100 and 50000.
• A number not between 100 and 50000 was
entered in the Guaranteed Destination Hard
Disk Space blank.
→ Follow the instruction message.
"Guaranteed Destination Hard
Disk Space" should be less than
the current free space (*** MB).
• Guaranteed Destination Hard Disk Space is
larger than the free space on the drive.
→ Follow the instruction message.
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Operating Instructions
Message
Cause and Remedy
Set Destination Recording
Capacity Limit in the range of 1 GB
to *** GB (Drive capacity -
Guaranteed Destination Hard Disk
Space).
• Destination Recording Capacity Limit is larger
than (Drive capacity - Guaranteed Destination
Hard Disk Space).
→ Follow the instruction message.
“Limit the recording capacity” is set • [Limit the destination recording capacity] and
for each camera. Do you want to
disable these settings and enable
the "Limit the destination recording
capacity" setting?
[Limit the recording capacity] cannot be used
simultaneously.
→ Follow the instruction message.
Enter a number in one-byte
character in "Destination
Recording Capacity Limit".
→ Follow the instruction message.
Enter "Destination Recording
Capacity Limit".
• Destination Recording Capacity Limit was
blank.
→ Follow the instruction message.
If the connection method is
→ Follow the instruction message.
changed, all cameras will be
reconnected. While reconnecting,
recording will temporarily be
stopped. Do you want to proceed?
The specified "Destination Folder" • The pass of the destination folder was more
is incorrect.
than 128 characters.
→ Follow the instruction message.
Proxy Server Settings
Enter "Proxy Server Address".
• [Use a proxy server] is checked and the Proxy
Server Address space was blank.
→ Follow the instruction message.
Enter a number in one-byte
character in "Port".
→ Follow the instruction message.
"Port" should be between 1 and
65535.
• A number not between 1 and 65535 was
entered in the Port blank.
→ Follow the instruction message.
Enter English one-byte character
in "Proxy Server Address".
→ Follow the instruction message.
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Operating Instructions
Message
Cause and Remedy
Enter English one-byte character
in "Proxy User Name".
→ Follow the instruction message.
Enter English one-byte character
in "Proxy Password".
→ Follow the instruction message.
Do you apply the proxy settings to • You checked [Use a proxy server] at proxy
all cameras? But IPv6 address
cameras are excepted.
server settings on the preferences page. (If no
cameras are registered, this message will not
be displayed.)
→ Follow the instruction message.
"Port" is already set on the proxy • You set a port number for both the "Proxy
server settings. Cannot input port
number over again in the "Proxy
Server Address". Check the port
number and try again.
Server Address" and the "Port".
→ Follow the instruction message.
The proxy server could not be
authenticated. The IP address and
port number settings may be
incorrect. Do you want to keep
these settings?
• The proxy server cannot be accessed.
→ Check the address and port number of the
proxy server.
The proxy server authentication is • This software does not pass the proxy
not available. Enter the correct
user name and password, and try
again.
authentication.
→ Check the user name and password of the
proxy server.
IPv6 connection is not supported
for proxy server. Set the IPv4
address or URL of the IPv4
domain name service.
→ Follow the instruction message.
Multi-Monitoring
If [Total Page] is set as [1], [Switch • This function is available when there are
the multi pages in order] cannot be
specified.
multiple pages.
→ Follow the instruction message.
All frames cannot be selected.
• You cannot select all of the frames when
enlarging an image frame.
→ Follow the instruction message.
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Operating Instructions
Message
Cause and Remedy
The aspect ratio is incorrect.
• When you enlarge an image frame, maintain
the aspect ration when selecting cells.
→ Follow the instruction message.
Enlarged cells may not overlap.
• You cannot select an already enlarged cell.
→ Follow the instruction message.
This color has already been set.
Select a different color.
→ Follow the instruction message.
→ Follow the instruction message.
→ Follow the instruction message.
Multi-Playback
This color has already been set.
Select a different color.
Recorded Images
This color has already been set.
Select a different color.
Operation Support
To execute restore program, exit
this program. If the program is
exited, the camera stops
recording, and the timer does not
work. Do you exit this program,
and execute restore program?
• This program and the restore program cannot
execute simultaneously.
→ Follow the instruction message.
The restore program stopped
processing at the following image.
Please execute the restore
program again.
→ Follow the instruction message.
[Folder] ***
[Date] mm/dd/yyyy
Failed to get the result from the
recording-capacity database.
→ Follow the instruction message.
Try again after a while.
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Operating Instructions
Camera Settings
Message
Cause and Remedy
Camera Settings
Enter a number in one-byte
character in "Port".
→ Follow the instruction message.
Enter "Camera Name".
• The Camera Name space was blank.
→ Follow the instruction message.
Enter "Camera Address".
• The Camera Address space was blank.
→ Follow the instruction message.
Enter English one-byte character
in "Camera Address".
→ Follow the instruction message.
"Port" should be between 1 and
65535.
• A number not between 1 and 65535 was
entered in the Port blank.
→ Follow the instruction message.
Enter English one-byte character
in "User Name".
→ Follow the instruction message.
Enter English one-byte character
in "Password".
→ Follow the instruction message.
"Camera Name" should be 250
characters or less.
• The Camera Name was more than 250
characters.
→ Follow the instruction message.
"Comment" should be 128
characters or less.
• The Comment was more than 128 characters.
→ Follow the instruction message.
Camera Name: ***
Delete the specified camera.
→ Follow the instruction message.
• "****" = Camera Name
Port is already set on the camera • You can not set port number to both camera
settings. Cannot input port number
over again in the "Camera
Address". Check the port number
and try again.
address and port space.
→ Follow the instruction message.
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Operating Instructions
Message
Cause and Remedy
Connection to the camera cannot • The camera cannot be accessed.
be confirmed. The IP address, port
number, proxy settings may be
incorrect. Do you save them?
→ Follow the instruction message.
Connection to the camera could
not be confirmed. The IP address,
port number, or proxy settings may
be incorrect. Check your settings
and try again.
• The camera cannot be accessed.
→ Follow the instruction message.
The camera authentication is not • This software do not pass the camera
available. Enter the correct user
name and password, and try
again.
authentication.
→ Follow the instruction message.
Some settings are unavailable
because the functions of the
selected camera have not been
confirmed. Click the [Camera
Function Check] button and check
the functions.
→ Follow the instruction message.
Cannot use a proxy server to the
IPv6 camera address. To use a
proxy server, set the IPv4 address
or URL of the IPv4 domain name
service for the camera.
→ Follow the instruction message.
Image Settings
If using the MPEG-4 format, the
recording frequency setting,
motion detection recording and
alarm/sensor recording are not
available.
→ Follow the instruction message.
Motion detection recording is used
in the timer [XXXX] for the camera.
Change the timer settings first,
then select the MPEG-4 format.
→ Follow the instruction message.
• "XXXX" = Timer Name
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Operating Instructions
Message
Cause and Remedy
The MPEG-4 format cannot be
used with the recording frequency
or alarm/sensor recording
• If using the MPEG-4 format, the recording
frequency setting, alarm/sensor recording are
not available.
settings. Disable the recording
frequency and alarm/sensor
recording settings first, then select
the MPEG-4 format.
→ Follow the instruction message.
The selected camera does not
support audio. Set the Recording
Setting to [Image Only].
• The camera is not supporting audio, but the
image setting is set to audio and image.
→ Follow the instruction message.
The selected camera does not
support [1280x1024] resolution.
The resolution is temporarily
changed to [320x240]. Change it
to the proper value.
• When registering a camera that does not
support 1280x1024 resolution.
→ Follow the instruction message.
The selected camera does not
support MPEG-4 format. The
format is changed to JPEG.
→ Follow the instruction message.
The time settings for "Before
detected" and "After detected" are
specified on the timer settings. Set
the recording frequency shorter
than "Before detected" and "After
detected" setting.
→ Follow the instruction message.
→ Follow the instruction message.
→ Follow the instruction message.
The time settings for "Before
detected" and "After detected" are
specified on the motion detection.
Set the recording frequency
shorter than "Before detected" and
"After detected" setting.
The time setting for "Before
detected" and "After detected" are
specified on the alarm/sensor.
Set the recording frequency
shorter than "Before detected" and
"After detected" setting.
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Operating Instructions
Message
Cause and Remedy
Recording Capacity Limit
Enter a number in one-byte
character in "Recording Capacity
Limit".
→ Follow the instruction message.
Enter "Recording Capacity Limit". • The Recording Capacity space was blank.
→ Follow the instruction message.
"Recording Capacity Limit" should • A number not between 100 and 500000 was
be between 100 and 500000.
entered in the Recording Capacity blank.
→ Follow the instruction message.
Set "Recording Capacity Limit" in • Recording Capacity for individual cameras is
the range of XXX MB to XXX MB
(Drive capacity - Guaranteed
Destination Hard Disk Space).
larger than (Drive capacity - Guaranteed
Destination Hard Disk Space).
→ Follow the instruction message.
“Limit the destination recording
capacity” is set on the preferences
page. Do you want to disable this
setting and enable the "Limit the
recording capacity" setting for
each camera?
• [Limit the destination recording capacity] and
[Limit the recording capacity] cannot be used
simultaneously.
→ Follow the instruction message.
Motion Detection/Alarm
The MPEG-4 format does not
support motion detection
recording. Do you want to change
the format to JPEG?
• If using the MPEG-4 format, the motion
detection recording is not available.
→ Follow the instruction message.
The MPEG-4 format does not
support alarm/sensor recording.
Do you want to change the format
to JPEG?
• If using the MPEG-4 format, the recording
frequency setting, alarm/sensor recording are
not available.
→ Follow the instruction message.
The recording frequency on the
image setting is specified. Set
"Before detected" and "After
detected" setting longer than the
recording frequency setting.
→ Follow the instruction message.
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Operating Instructions
Message
Cause and Remedy
Timer Setting
Enter "Timer Name".
• Timer Name space was blank.
→ Follow the instruction message.
Select a day of the week.
• There is a check in the [Day of the Week
Setting] but no check in any of the Day
Buttons.
→ One day or more must be selected.
"Timer Name" should be 24
characters or less.
• Timer Name was more than 24 characters.
→ Follow the instruction message.
The recording frequency on the
image setting is specified. Set
"Before detected" and "After
detected" setting longer than the
recording frequency setting.
→ Follow the instruction message.
Timer Name: ***
Delete the specified timer.
→ Follow the instruction message.
Keyword
"Keyword1" should be 40
characters or less.
• Keyword1 was more than 40 characters.
→ Follow the instruction message.
"Keyword2" should be 40
characters or less.
• Keyword2 was more than 40 characters.
→ Follow the instruction message.
Recorded Images
Message
Search
Cause and Remedy
"Keyword" should be 40
characters or less.
• If Keyword was more than 40 characters.
→ Follow the instruction message.
Set the start time so that it comes • If start time comes after the end time.
before the end time.
→ Follow the instruction message.
The search criteria has changed. • When you changed the search criteria, but
Do you want to move the screen
without searching?
changed screens without searching.
→ Follow the instruction message.
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Operating Instructions
Message
Cause and Remedy
No matching images were found. • The recorded images could not be found.
Conversion/Copying
"Start Time" should be within the • The start time is not within the recording time.
recording time.
→ Follow the instruction message.
Set the "Start Time" so that it
comes before the End Time.
• The start time comes after the end time.
→ Follow the instruction message.
Set the "End Time" so that it
comes after the Start Time.
• The end time comes before the end time.
→ Follow the instruction message.
"End Time" should be within the
recording time.
• The end time is not within the recording time.
→ Follow the instruction message.
Conversion interval should be
between 1 and (the number of
images - 1).
• The frequency is not between 1 and (the
number of images - 1), or the space was blank.
→ Follow the instruction message.
Conversion interval should be
between 1 and (end time - start
time [seconds]).
• The number is larger than the time period
between the start time and end time, or the
space was blank.
→ Follow the instruction message.
Conversion interval should be
between 1 and 3600.
• The image is recorded for more than 1 hour,
but the converted interval is not between 1 and
3600.
→ Follow the instruction message.
The recorded images could not be • There is no recorded images.
found. Search the recorded
images and try again.
→ Search the recorded images and try again.
A write error has occurred.
• An error has occurred in conversion or the
converted file has been opened in another
application.
→ Search the recorded images and try again.
→ Close other applications and try again.
Conversion is canceled.
• You clicked cancel button while converting the
image.
Cannot convert images that are
being recorded.
• You cannot convert a recorded image that
does not last more than one minute from when
it started recording.
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Operating Instructions
Message
Cause and Remedy
The data could not be converted to You cannot convert the recorded image into
WAV format. The recorded images WAV format because the recorded images do
do not have any audio data.
not have any audio data.
To use this feature, license
registration is essential. Perform
license registration.
• Some features cannot be used without license
registration (JPG, MPG, WAV, ASF, AVI
Conversion, Make Copy).
→ Perform license registration.
The copy operation was canceled. • You clicked cancel button while copying the
image.
Conversion has completed
successfully.
• Conversion has completed successfully.
You cannot convert the recorded • When converting multiple recorded images to
images to a single JPEG file.
JPEG format, you cannot use [Convert to one
file].
Copying has completed
successfully.
• Copying has completed successfully.
Deleting
Do you want to delete the checked
images?
→ Follow the instruction message.
No checkedrecorded imageswere
found. Check the recorded images
to delete.
→ Follow the instruction message.
The recorded images cannot be
deleted during recording. Stop the
recording, and try again.
• You are deleting images during recording.
→ Follow the instruction message.
The selected recorded image does • You manually deleted recorded images.
not exist. Try searching again.
→ Follow the instruction message.
Do you want to delete the selected • The recorded images are set to be deleted.
images?
→ Follow the instruction message.
Some recorded images cannot be • The file has been opened in another
deleted. Please try again.
application.
→ Close other applications and try again.
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Operating Instructions
Message
Cause and Remedy
Change the keyword
"Keyword1" should be 40
characters or less.
• Keyword1 was more than 40 characters.
→ Follow the instruction message.
"Keyword2" should be 40
characters or less.
• Keyword2 was more than 40 characters.
→ Follow the instruction message.
Snapshot
A snapshot writing error has
occurred.
• If a writing error occurred when saving a file, or
the file has been opened by another
application.
→ Confirm that you have write permissions for
the save destination.
→ Close the application that opened the file
and try again.
Playback
No checked recorded images were
found. Check the recorded images
to play.
→ Follow the instruction message.
→ Follow the instruction message.
→ Follow the instruction message.
The current minute of the
recording images cannot be
played.
Maximum selected number is ***.
You must unselect camera, and try
again.
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Operating Instructions
Message
Cause and Remedy
Record
The receiving frame rate from the
camera is low and cannot keep the
recording frequency. Recording
has not been stopped, but the
recorded images will not match to
the recording frequency setting.
This message will be displayed
again in the same occasion. If you
don’t need to display this message
again, uncheck the “Display the
error message if the program does
not work in the specified
→ Follow the instruction message.
frequency” in image settings.
"****" has reached its recording
capacity. Delete recorded images.
"****" =
• The recorded images of the camera or
recorded images of the destination folder have
reached the limit of recording capacity and
recording is stopped.
•
•
Camera Name
Destination Folder
→ Delete the recorded images of the camera,
or increase the recording capacity.
→ Change the limit of recording capacity and
select [Delete old files and keep recording]
(by 1 minute).
Recording cannot be started
because "****" has disabled the
camera. Enable the camera in
order to start recording.
• The camera is disabled. (The disabled camera
cannot be recorded.)
→ Follow the instruction message.
• "****" = Camera Name
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Operating Instructions
Message
Cause and Remedy
Recording has stopped because • The destination free space has reached the
either there is insufficient free disk
space or the disk cannot be written
on.
limit set on the preferences page, or the save
destination folder is not writable and recording
is stopped.
Confirm that there is sufficient free
space on the save destination disk
and that the save destination
folder is in a writable condition,
then try recording again.
→ 1. Decrease the save destination free
space.
2. Create enough free space on the
destination folder.
3. Confirm that there is a folder. If there is
not, create it.
4. Check if the folder is writable, and set it
writable.
5. Change the destination folder.
There is only *** MB of free space • The save destination free space is less than
remaining in Save Destination
Folder Disk. Either increase the
free space to over 100 MB or
select a disk with over 100 MB of
free space.
100 MB.
→ Follow the instruction message.
Images could not be acquired for
one minute. Confirm the camera
connection.
→ Follow the instruction message.
Import/Export
Message
Cause and Remedy
"****" error occurred during
importing.
• This software cannot import from the file at
[Settings].
"****" =
→ The file is broken.
• File Type
• File Size
• Memory Shortage
• Open
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Operating Instructions
Message
Exporting failed.
Cause and Remedy
• This software cannot export to the file at
[Settings].
→ Check the permissions for the destination
drive/folder.
The number of registered cameras • If the maximum number of registered cameras
reached the maximum of **
cameras, so importing was
canceled.
is exceeded during import.
→ Delete unnecessary cameras.
"****" =
The number of registered cameras
(1 or 64)
Other Errors
Message
Cause and Remedy
The total size of the recording
capacity limit and the guaranteed
hard disk space is larger than the
capacity of the destination drive.
Check your settings.
→ Follow the instruction message.
Software Startup failed. Restart
this software. If situation does not
improve after restarting the
software, restart your PC.
• This software fails to start the ncrcore3.exe
file.
→ Restart your PC.
Program Error occurred during
program execution. If same error
message appears after trying
again, restart your Windows.
• This software fails to start the ncr3.exe file.
→ Restart your PC.
If camera is disabled, the
• The camera is disabled.
connection is broken and the timer
and recording functions are also
disabled. Is it OK to disable all the
selected cameras?
→ Follow the instruction message.
The number of registered cameras • The number of registered cameras has
exceeds the maximum registration
number 64. Please delete ** or
more cameras and try again.
reached the maximum limit.
→ Follow the instruction message.
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Operating Instructions
Message
Cause and Remedy
The file could not be found.
• The Operating Instructions file is not in
software folders. (The file may be manually
deleted.)
→ Install this software again.
PDF related applications could not • Adobe Reader could not be found.
be found. Install Adobe® Reader®.
→ Install Adobe Reader and try again.
The web browser could not be
started. Start the web browser and
access the following URL.
• Web browser could not be started (support
information and camera portal site).
→ Install the web browser (Internet Explorer®
http://***
6.0 or later).
• "***"=Camera Address
Specify a local drive. Although
mapping this folder to a network
drive allows you to specify this
folder, the program may not be
performed normally due to your
network environment, specifying a
network drive is not
• A network drive or folders on the network were
selected as the save destination folder.
→ Specify a local drive.
recommended.
"****" cannot be accessed.
"****" =
• The folder or file cannot be accessed because
the drive cannot be found or the path is not
available.
•
•
•
•
•
Save Destination Folder
JPEG Conversion Folder
MPEG Conversion File
Import File
→ Properly select a folder of file.
Export File
When the software is shut down,
the camera stops recording. Any
set timers will also stop operating.
Is it OK to shut down?
• Right-click
and select [Exit].
→ Follow the instruction message.
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Operating Instructions
Message
Cause and Remedy
The folder path exceeds 100
Characters.
→ Follow the instruction message.
Specify a path that is under 100
Characters.
[Current Destination Folder]
***
• "***"=Destination Folder
There is no access right to the
specified folder. Check the folder.
→ Follow the instruction message.
Remote Access
Message
Cause and Remedy
Enter “Server Address”.
→ Follow the instruction message.
Enter “Port”.
→ Follow the instruction message.
Enter a number in one-byte
character in "Port".
→ Follow the instruction message.
"Port" should be between 1 and
65535, except for 10081.
• A number not between 1 and 65535 or 10081
was entered in the Port blank.
→ Follow the instruction message.
Setting is modified, restart of this
program is necessary. Is it OK to
restart the program?
→ Follow the instruction message.
Enter "Admin User Name".
Enter "Admin Password".
Enter "User Name".
• The Admin User Name space was blank.
→ Follow the instruction message.
• The Admin Password space was blank.
→ Follow the instruction message.
• The User Name space was blank.
→ Follow the instruction message.
Enter "User Password".
• The User Password space was blank.
→ Follow the instruction message.
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Operating Instructions
Message
Cause and Remedy
Enter a number in one-byte
character in "Port".
→ Follow the instruction message.
Failed to connect.
• If a connection to the remote server cannot be
established.
→ Confirm that the remote server is properly
running.
→ Confirm the new connection settings.
Access authentication can not be • If remote client access cannot be
d o n e .
authenticated at the remote server.
Confirm the user name and
password.
→ Confirm that the remote server is properly
running.
→ Follow the instruction message.
The server connection is closed. • Connection to the server was lost due to
Do you want to reconnect?
network congestion (Remote client).
→ Follow the instruction message.
The number of connections has
exceeded the limit. Wait for a
moment and try again.
• A remote client has connected to the server
while you were trying to connect to the remote
server (Remote client).
→ Follow the instruction message.
Anotheradministratorchangedthe • Settings were applied while you were
settings. Wait for a moment and try
again.
configuring remote server settings (Remote
client).
→ Follow the instruction message.
The settings have been changed. • Settings were changed during remote access.
Information is being updated now.
Please wait.
You will need to reload any modified
information (Remote client).
→ Follow the instruction message.
Anotheradministratorchangedthe • Settings were changed while loading ncr3.exe
settings. Restart the program.
on the remote server (Remote client).
→ Follow the instruction message.
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Operating Instructions
Message
Cause and Remedy
The server is busy. Wait for a
moment and then try again.
• When performing a specific action (e.g.,
navigation), the server cannot respond to
other requests. (Remote client, Remote
server)
→ Follow the instruction message.
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Operating Instructions
2.13 Default Setting List
Items
Default
Install folder\ncrdata
100 MB
Preferences
Basic
Destination Folder
Settings
Destination Hard Disk
Space
Limit the destination
recording capacity
-
Operation when recording Stop all the recordings.
capacity reached a limit
Destination Recording
Capacity Limit
1 GB
Connection method to the Audio and images are
camera
sent using one
connection.
Proxy
Server
Settings
Use a proxy server
Proxy Server Address
Port
-
-
-
Proxy User Name
Proxy Password
Monitor Screen Layout
Page
-
-
Multi-
Monitoring
2 x 2
1
1
Total Page
Setting the camera to
display
Display the images in
the order in which they
were registered.
Click to Center Function
Uses
-
Switch the multi pages in
order
Image display format
Maintain the aspect
ratio.
Background color-disabled Gray
camera
Background color-no
cameras
Black
Background color-error
cameras
Blue
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Operating Instructions
Items
Default
Preferences
Multi-
Monitoring
Set the transparency level
Transparency
-
50%
3
Focus and selected frame
width
Focus frame color
Red
Blue
Black
-
Selected frame color
Text color
Display the camera name
Display the frame rate
Specify the frame rate
Adjust the monitoring
-
2 frames/1 second
When the CPU is
refresh rate when the CPU loaded more than 80 %,
is highly loaded
the refresh rate is
paused for 15 seconds.
Multi-
Playback Screen Layout
2 x 2
Playback
Playback position display
format
Display timelines as
chart
Image display format
Maintain the aspect
ratio.
Background color-no
images
Black
Set the transparency level
Transparency
-
50%
Black
Text color
Display the camera name checked
Display the frame rate
Display the time
-
checked
3
Focus and selected frame
width
Focus frame color
Red
Selected frame color
Specify the frame rate
Blue
2 frames/1 second
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Operating Instructions
Items
Recorded
Images
Default
Preferences
Recording mode colors for
graphics on the Recorded
Images, Multi-Playback,
and Timer List Pages
Normal Recording
Light Green
(RGB(0.255.0))
Motion Detection
Recording
Yellow
(RGB(255.255.0))
Alarm/Sensor Recording
Playback Options
Playing List
Red (RGB(255.0.0))
Play automatically
All
Navigation
Display unit
Recorded Time [h]
-
Operation
Support
Execute Restore Program
Restoration Target Folder Destination Folder
Delete all images from the
deleted camera.
-
After finishing restoration, checked
exit this program and start
the Network Camera
Recorder with Viewer
Software.
Execute Log Analysis
Log Time Period
Type
-
Today's date
System Log
[All]
Camera
Timer
[All]
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Operating Instructions
Items
Enable/Disable
Default
Settings
Camera
Settings
Enable
Camera Name
Comment
New Camera
-
Camera Address
Port
http://
80
User Name
-
Password
-
Use a proxy server
Data Format
Resolution
-
Image
Settings
JPEG
320 x 240
Standard
Not Specify
Image Quality
Recorded Frequency
Audio Recording Settings Image Only
Calculated disk capacity to 30 days of recording
record
will require
Recording
Capacity
Limit
Limit the recording capacity -
Operation when the
Stop recording
capacity reached the limit
Capacity Limit
100 MB
-
Calculated recording time
from the limited capacity
Motion
Motion is not detected
Motion is not detected.
Detection
during the pan, tilt or zoom
operation of the camera.
Motion Detection Analysis 0.50 seconds
Frequency
Threshold to Start
Recording
slightly low
Cell Sensitivity
Center
Before detected/
After detected
After detected: Record
images for 5 seconds.
Executing Commands for
Detection
-
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Operating Instructions
Items
Set the Alarm1/Sensor
Default
Settings
Alarm/
Sensor
-
Recording
Alarm enable condition
Rising : GND to Open
(High)
Before detected/After
detected
After detected: Record
images for 5 seconds.
Executing Commands for
Detection
-
Set the Alarm2 Recording
Alarm enable condition
-
Rising : GND to Open
(High)
Before detected/After
detected
After detected: Record
images for 5 seconds.
Executing Commands for
Detection
-
Detection
Commands for Camera
Short to GND, After 5
seconds, set the
Commands External Output Settings
external output of the
camera to [Open].
Optional Command
Beep 1000 1000
Controlling Command
Execution
Execute a command
only once at the start of
recording
Keyword
Timer list
Keyword1
Keyword2
-
-
-
Display 10 timer
simultaneously
Timer
Settings
Enable/Disable
Timer Name
Enable
New Timer
Timer Schedule
Daily, From 00:00 to
Right Before 00:00
Recording Method
Record images during
all the set time period
Before detected/
After detected
After detected:Record
images for 5 seconds
Executing Commands for
Detection
-
Keyword1
Keyword2
-
-
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Operating Instructions
Items
Destination folder
Default
Install folder
Exporting/
Importing
Export
Import
File name
File type
-
Camera Definition File
(*.h15)
Destination folder
File name
Install folder
-
File type
Camera Definition File
(*.h15)
Window
Multi-
Focus
upper left
Monitoring
Multi-
Focus
upper left
Playback
Recorded
images
Searched Target
Destination Folder
Time Period Setting
-
Time Period
from 00:00:00 to Right
before 00:00:00
Weekly Setting
Recording Mode
Mon, Tue, Wed, Thu,
Fri, Sat, Sun
Normal Recording,
Motion Detection
Recording, Alarm/
Sensor Recording
Recording Trigger
Timer Recording,
Manual Recording
Keyword
-
Display timelines as chart
Time Unit
1 hour
Display scale
Calender
Display in 24-h mode
Today's date
Playback time
from 00:00:00 to Right
before 00:00:00
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Operating Instructions
Items
Recorded
images
Default
Window
Playback List
Selection
top line
Playback Screen
The still image at the
start time of the
selected image is
displayed on the
playback screen.
Remote Access Settings
Use Remote Access
Connection
-
Server Settings
Port
-
10082
Admin User Name
Admin Password
User Name
-
-
-
-
User Password
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For product service
Panasonic Servicenters are listed in the servicenter directory.
Call 1-800-272-7033 for the location of an authorized servicenter.
This Network Camera Recorder is designed for use in the United States of America.
Sale or use of this product in other countries/areas may violate local laws.
When you ship the product
Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the symptom, to the outside of the carton.
Symptom
Send the unit to an authorized servicenter, prepaid and adequately insured.
Do not send your unit to the Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.
Operating Instructions is subject to change without notice.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced
for internal use only. All other reproduction, in whole or in part, is prohibited without the written
consent of Panasonic Communications Co., Ltd.
2007 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX15750YC KK0507HK2118
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