TG6561E(e).book Page 1 Tuesday, July 13, 2010 1:50 PM
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG6561E
KX-TG6562E
Model shown is KX-TG6561.
Before initial use, see “Getting
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
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TG6561E(e).book Page 3 Tuesday, July 13, 2010 1:50 PM
Introduction
Model composition
Base unit
Handset
Series
Model No.
Part No.
Part No.
Quantity
KX-TG6561
series
KX-TG6561
KX-TG6562
KX-TG6561
KX-TG6561
KX-TGA651
KX-TGA651
1
2
L The suffix (E) in the following model numbers will be omitted in these instructions:
KX-TG6561E/KX-TG6562E
Accessory information
Supplied accessories
Quantity
No. Accessory item/Part number
KX-TG6561 KX-TG6562
1
2
3
AC adaptor/
PQLV219EW or PQLV219EZ
1
1
2
2
1
4
Telephone line cord/
PNJA1037Z (for U.K.)
Rechargeable batteries /
HHR-55AAAB or N4DHYYY00005
4
5
Handset cover
1
2
1
Charger/PNLC1010ZM
—
*2 The handset cover comes attached to the handset.
1
2
3
4
5
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number
Rechargeable
batteries
P03P or HHR-4NGE
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
KX-A272
DECT repeater
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
Expanding your phone system
You can expand your phone system by
registering optional handsets (6 max.)
Handset (optional): KX-TGA651E
to a single base unit.
L Optional handsets may be a different
colour from that of the supplied
handsets.
Sales and support information
Customer Care Centre
L For customers within the U.K.: 0844 844 3898
L For customers within the Republic of Ireland: 01289 8333
Direct Sales at Panasonic U.K.
L Order accessory and consumable items for your product with ease and confidence
by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm,
Friday 9:30am - 5:30pm (Excluding public holidays).
L Or go on line through our Internet Accessory ordering application at
L Most major credit and debit cards accepted.
L All enquiries transactions and distribution facilities are provided directly by
Panasonic U.K. Ltd.
L It couldn’t be simpler!
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Introduction
L Also available through our Internet is direct shopping for a wide range of finished
products, take a browse on our website for further details.
General information
L This equipment is designed for use on the U.K. and Republic of Ireland analogue
telephone network.
L In the event of problems, you should contact your equipment supplier in the first
instance.
Declaration of Conformity:
L Panasonic System Networks Co., Ltd. declares that this equipment is in
compliance with the essential requirements and other relevant provisions of Radio
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this
manual are available for download by visiting:
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Important Information
Operating safeguards
For your safety
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
WARNING
Power connection
Medical
L Use only the power source marked on the
product.
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.88
GHz to 1.90 GHz, and the RF transmission
power is 250 mW (max.).)
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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TG6561E(e).book Page 7 Tuesday, July 13, 2010 1:50 PM
Important Information
Battery
For best performance
L We recommend using the batteries noted
MH batteries AAA (R03) size.
Base unit location/avoiding noise
L Do not mix old and new batteries.
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
wireless devices, or other phones.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Environment
Important safety
instructions
L Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
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Important Information
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
For more information about collection and
recycling of old products and batteries, please
contact your local municipality, your waste
disposal service or the point of sale where you
purchased the items.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
For business users in the European Union
If you wish to discard electrical and electronic
equipment, please contact your dealer or
supplier for further information.
Other information
Information on Disposal in other Countries
outside the European Union
Notice for product disposal, transfer, or
return
These symbols (1, 2, 3) are only valid in the
European Union. If you wish to discard these
items, please contact your local authorities or
dealer and ask for the correct method of
disposal.
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Note for the battery symbol
This symbol (2) might be used in combination
with a chemical symbol (3). In this case it
complies with the requirement set by the
Directive for the chemical involved.
Information for Users on Collection and
Disposal of Old Equipment and used
Batteries
1
2
3
Specifications
■ Standard:
DECT (Digital Enhanced Cordless
Telecommunications),
GAP (Generic Access Profile)
■ Frequency range:
1.88 GHz to 1.90 GHz
These symbols (1, 2, 3) on the products,
packaging, and/or accompanying documents
mean that used electrical and electronic
products and batteries should not be mixed
with general household waste.
■ RF transmission power:
Approx. 10 mW (average power per
channel)
■ Power source:
For proper treatment, recovery and recycling
of old products and used batteries, please take
them to applicable collection points, in
accordance with your national legislation and
the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries
correctly, you will help to save valuable
resources and prevent any potential negative
effects on human health and the environment
which could otherwise arise from inappropriate
waste handling.
220–240 V AC, 50/60 Hz
■ Power consumption:
Base unit:
Standby: Approx. 0.6 W
Maximum: Approx. 4.0 W
Charger:
Standby: Approx. 0.2 W
Maximum: Approx. 3.0 W
■ Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Important Information
Note:
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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TG6561E(e).book Page 10 Tuesday, July 13, 2010 1:50 PM
Getting Started
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
Setting up
Connections
L Use only the supplied Panasonic AC
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.
L Confirm correct polarities (S, T).
adaptor PQLV219E.
■ Base unit
Press plug firmly.
“Click”
Rechargeable Ni-MH ONLY
Hook
(220-240 V AC,
50/60 Hz)
Use only the supplied
telephone line cord.
L When the language selection is
(DSL/ADSL filter*)
To telephone line
Battery charge
Correct
Wrong
Charge for about 7 hours.
L When the batteries are fully charged,
the charge indicator goes off and
“Fully charged” is displayed.
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
Confirm “Charging” is displayed.
Charge indicator
■ Charger
Hooks
(220-240 V AC,
50/60 Hz)
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Getting Started
Battery level
Note when setting up
Icon
&
Battery level
High
Note for connections
(
Medium
Low
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floor-
mounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
)
0)4
Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation
Operating time
In continuous
use
18 hours max.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a T-
adaptor. Your Panasonic sales shop can
offer you more information about
connection possibilities.
Not in use
(standby)
170 hours max.
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
Note for battery installation
L Actual battery performance depends
on usage and ambient environment.
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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TG6561E(e).book Page 12 Tuesday, July 13, 2010 1:50 PM
Getting Started
J {ECO/R}
ECO: Eco mode shortcut key
R: Recall/Flash
K Microphone
Controls
Handset
L Charge contacts
■ Control type
A Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
A
G
H
B Navigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– ? (Volume: {^} or {V}): Adjust the
receiver or speaker volume while
talking.
B
C
I
J
D
E
– {<} (y: Caller list): View the caller
list.
– {>} (R: Redial): View the redial
list.
F
K
L
Base unit
A
B C D E F G HI
A
B
A Charge indicator
Ringer indicator
B Secure grip
L Secure grip offers support when
you cradle the handset between
your shoulder and ear.
J
KLMN O PQR
A Charge contacts
B Speaker
C Speaker
C {■} (Stop)
D {C} (Talk)
D {4} (Erase)
E {6} (Play)
Message indicator
F {^}/{V} (Volume up/down)
{7}/{8} (Repeat/Skip)
E {s} (Speakerphone)
F Dial keypad
G Receiver
H Display
I {ic} (Off/Power)
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TG6561E(e).book Page 13 Tuesday, July 13, 2010 1:50 PM
Getting Started
G {s} (Answer on)
Item
Meaning
Answer on indicator
u
L When displayed next
to the battery icon:
Answering system is
on. (page 33)
H {x} (Locator/Intercom)
I {l} (Program/Speed dial)
J In use indicator
K Dial keypad
L When displayed with
a number: New
messages have been
L {R/P} (Redial/Pause)
M {a} (Hold)
N Microphone
O {s} (Speakerphone)
Speakerphone indicator
P {R} (Recall/Flash)
Q {T} (Mute)
d
Answering system
answers calls with a
greeting message and
caller messages are not
recorded. (“Selecting
R {5} (Conference)
&
E
Battery level
Display
Alarm is on. (page 28)
:
Privacy mode is on.
Handset display items
Item
Meaning
~
7
6
Ringer volume is off.
w
Within base unit range
Out of base unit range
Paging, intercom mode.
Blocked call
_
x
s
New voice mail
message received.
Speakerphone is on.
C
The line is in use.
Line
in use
Someone is using the
line.
L When flashing slowly:
The call is put on hold.
L Whenflashing rapidly:
An incoming call is
IN USE
Answering system is
being used by another
handset.
now being received.
*1 Caller ID subscribers only
*2 Voice mail subscribers only
y
i
The base unit
transmission power is
Soft key icons
k
The LCD and key
backlight is off. (page
Icon
Action
^
Returns to the previous
screen or outside call.
8
Displays the menu.
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TG6561E(e).book Page 14 Tuesday, July 13, 2010 1:50 PM
Getting Started
Icon
Action
Turning the power
on/off
M
Accepts the current
selection.
j
Displays a previously
dialled phone number.
Power on
]
Makes a call. (page 16)
Press {ic} for about 1 second.
L
Temporarily turns off the
ringer for incoming calls.
Power off
Press {ic} for about 2 seconds.
/
Sets 24-hour or 12-hour
clock format. (page 15)
H
Places a call on hold. (page
Initial settings
n
~
Opens the phonebook.
Symbol meaning:
Example: {V}/{^}: “Off”
Allows you to edit phone
Press {V} or {^} to select the words
in quotations.
m
Adds new entry. (page 20,
k
Displays the character
entry mode for phonebook
search. (page 20)
Display language
Important:
&
/
O
I
Turns the key lock feature
off. (page 19)
L When the language selection is
displayed after installing the
batteries for the first time, perform
step 2.
Selects a character entry
mode.
Stops recording or
playback.
1
2
8 i {#}{1}{1}{0}
{V}/{^}: Select your desired
language. i M i {ic}
Stores phone numbers.
l
W
Inserts a dialling pause.
Date and time
Erases the selected item or
returns to the outside call.
1
2
8 i {#}{1}{0}{1}
Enter the current date, month, and
year. i M
4
Allows you to make an
intercom call. (page 40)
Example: 15 July, 2010
{1}{5} {0}{7} {1}{0}
w
Establishes a conference
call. (page 41)
3
Enter the current hour and minute.
Example: 9:30
^
Erases a number/character.
Puts the call on mute.
{0}{9} {3}{0}
1
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Getting Started
L You can select 24-hour or 12-hour
clock format (“AM” or “PM”) by
pressing /.
– “Eco Setup” is not shown in the
display menu (page 24).
4
M i {ic}
Note:
Wall mounting
Note:
L Make sure that the wall is strong
enough to support the weight of the
unit.
L To correct a digit, press {<} or {>} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
■ Base unit
65 mm
One touch eco mode
The {ECO/R} button on the handset
enables you to activate the eco function
with one touch.
Screws
(Not supplied)
By activating eco mode, your unit can
reduce the base unit transmission power
by up to 90% in standby mode.
You can turn on/off one touch eco mode
by just pressing {ECO/R}. The default
setting is “Normal”.
Hook
Space
(6.5 mm)
– When the one touch eco mode is on:
“Low” is temporarily displayed and
i is shown on the handset display
instead of w.
– When the one touch eco mode is off:
“Normal” is temporarily displayed
and i goes off from the handset
display.
Longer than
20 mm
■ Charger
25 mm
Screws
(Not supplied)
Note:
L When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be
reduced.
Hooks
Space
(5 mm)
L Activating one touch eco mode
reduces the range of the base unit in
standby mode.
Longer than
L If you set the repeater mode to “On”
20 mm
– One touch eco mode is cancelled.
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Making/Answering Calls
2
{V}/{^}: Select the desired phone
number. i W
Making calls
3
{V}/{^}: “Yes” i M i {ic}
Using the handset
Using the base unit
1
Lift the handset and dial the phone
number.
1
2
3
{s}
Dial the phone number.
L To correct a digit, press ^.
When the other party answers,
speak into the microphone.
L Speak alternately with the other
party.
2
3
Press {C} or ].
When you finish talking, press
{ic} or place the handset on the
base unit or charger.
4
When you finish talking, press {s}.
Using the speakerphone
Note:
L For best performance, use the
speakerphone in a quiet environment.
L While on a call, you can switch from
the base unit to the handset:
– Press {C} on the handset, then
press {s} on the base unit with the
– If the handset is on the base unit,
simply lift it.
1
Dial the phone number and press
{s}.
L Speak alternately with the other
party.
2
When you finish talking, press
{ic}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Adjusting the speaker volume
Press {^} or {V} repeatedly while
talking.
Adjusting the receiver or speaker
volume
Redialling the last number dialled
Press {^} or {V} repeatedly while
talking.
{s} i {R/P}
Pause (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
Making a call using the redial list
The last 10 phone numbers dialled are
stored in the redial list (each 24 digits
max.).
1
2
j or {>} (R)
{V}/{^}: Select the desired phone
number.
3
{C}
Example: If you need to dial the line
access number “0” when making outside
calls with a PBX:
Erasing a number in the redial list
1
j or {>} (R)
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Making/Answering Calls
Note:
Handset
{0} i l
L You can also program the handset
ringer volume beforehand (page 25).
1
2
Dial the phone number. i {C}
Temporary handset ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily by
pressing L.
Base unit
1
2
3
{s}
{0} i {R/P}
Dial the phone number.
Using the base unit
When a call is being received, the in use
indicator flashes rapidly.
Note for handset and base unit:
L A 3 second pause is inserted each
time l on the handset or {R/P} on
the base unit is pressed. Repeat as
needed to create longer pauses.
1
2
3
Press {s} when the unit rings.
Speak into the microphone.
When you finish talking, press {s}.
Adjusting the base unit ringer volume
Press {^} or {V} repeatedly to select the
desired volume.
Answering calls
L To turn the ringer off, press and hold
{V} until the unit beeps.
Using the handset
When a call is being received, the ringer
indicator flashes rapidly.
Note:
L Even when the ringer volume is set to
off, the base unit still rings for intercom
calls (page 40).
1
Lift the handset and press {C} or
{s} when the unit rings.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
Useful features during
a call
2
When you finish talking, press
{ic} or place the handset on the
base unit or charger.
Hold
Auto talk
This feature allows you to put an outside
You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 25.
call on hold.
Handset
1
2
3
Press 8 during an outside call.
{V}/{^}: “Hold” i M
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
To release hold, press {C}.
L Another handset user can take
the call by pressing {C}.
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Making/Answering Calls
L The base unit user can take the
transferring an extension call, or
call by pressing {s}.
accessing optional telephone services.
Note:
Base unit
L To change the recall/flash time, see
1
2
Press {a} during an outside call.
To release hold, press {s}.
L A handset user can take the call
by pressing {C}.
For call waiting or Call Waiting
Caller ID service users
To use call waiting, you must first
subscribe to call waiting from your
service provider/telephone company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on the
handset.
Note for handset and base unit:
L If a call is kept on hold for more than 9
minutes, an alarm tone starts to
sound. After 1 additional minute on
hold, the call is disconnected.
L If another phone is connected to the
the call by lifting its handset.
L While an outside call is on hold, the in
use indicator on the base unit flashes.
Mute
1
Press {ECO/R} on the handset or
{R} on the base unit to answer the
2nd call.
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
2
To switch between calls, press
{ECO/R} on the handset or {R} on
the base unit.
Handset
1
2
Press 1 during conversation.
Note:
L 1 flashes.
L Please contact your service provider/
telephone company for details and
availability of this service in your area.
To return to the conversation, press
1 again.
Base unit
Call share
You can join an existing outside call.
1
2
Press {T} during conversation.
L The speakerphone indicator on
the base unit flashes.
Handset
To return to the conversation, press
{T} again.
To join the conversation, press {C}
when the other handset/base unit is on
an outside call.
Recall/flash
Base unit
{ECO/R} on the handset or {R} on the
base unit allows you to use the special
features of your host PBX such as
To join the conversation, press {s}
when the handset is on an outside call.
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Making/Answering Calls
Note for handset and base unit:
L To prevent other users from joining
your conversations with outside
callers, turn the privacy mode on
Handset key lock
The handset can be locked so that no
calls or settings can be made. Incoming
calls can be answered, but all other
functions are disabled while key lock is
on.
To turn key lock on, press 8 for about
3 seconds.
L & is displayed.
L To turn key lock off, press & for
about 3 seconds.
Note:
L Calls to emergency numbers cannot
be made until key lock is turned off.
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Handset Phonebook
L Press the same dial key
repeatedly to display the first
entry corresponding to each
character located on that dial key.
L If there is no entry corresponding
to the character you selected, the
next entry is displayed.
Handset phonebook
The phonebook allows you to make calls
without having to dial manually. You can
add 100 names and phone numbers.
3
4
{V}/{^}: Scroll through the
phonebook if necessary.
Adding entries
1
2
n i m
{C}
Enter the party’s name (16
characters max.). i M
L You can change the character
entry mode by pressing /
Editing entries
1
i 8
3
4
Enter the party’s phone number (24
digits max.). i M 2 times
L To add other entries, repeat from
step 2.
2
3
{V}/{^}: “Edit” i M
Edit the name if necessary (16
4
Edit the phone number if necessary
(24 digits max.). i M 2 times
i {ic}
{ic}
Finding and calling a
phonebook entry
Erasing entries
Erasing an entry
Scrolling through all entries
1
2
Find the desired entry (page 20).
1
2
n
W i {V}/{^}: “Yes” i M
i {ic}
{V}/{^}: Select the desired entry.
L You can scroll through the
phonebook entry by pressing and
holding {V} or {^}.
Erasing all entries
1
2
3
4
n i 8
3
{C}
{V}/{^}: “Erase All” i M
{V}/{^}: “Yes” i M
{V}/{^}: “Yes” i M i {ic}
Searching by first character
1
n
L Change the character entry mode
if necessary:
Chain dial
k i {V}/{^}: Select the
character entry mode. i M
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
2
Press the dial key ({0} to {9}, or {#})
which contains the character you
are searching for (page 42).
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Handset Phonebook
have stored in the phonebook, without
having to dial manually.
3
4
{V}/{^}: Select the handset you
want to send the phonebook entry
to. i M
1
2
3
4
During an outside call, press 8.
{V}/{^}: “Phonebook” i M
{V}/{^}: Select the desired entry.
Press ] to dial the number.
L When all entries have been
copied, “Completed” is
displayed.
{ic}
Note:
L When storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
press l to add pauses after the
number and PIN as necessary (page
Copying phonebook
entries
You can copy phonebook entries
between 2 handsets.
*1 Panasonic compatible handset
Copying an entry
1
Find the desired entry (page 20).
i 8
2
3
{V}/{^}: “Copy” i M
{V}/{^}: Select the handset you
want to send the phonebook entry
to. i M
L When an entry has been copied,
“Completed” is displayed.
L To continue copying another
entry: {V}/{^}: “Yes” i M
i {V}/{^}: Select the desired
entry. i M
4
{ic}
Copying all entries
1
2
n i 8
{V}/{^}: “Copy All” i M
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Base Unit Speed Dial
Making a call using the speed
dial keys
Base unit speed dial
You can assign one phone number to
each of the 10 dial keys ({0} – {9}) on
the base unit.
1
2
{s} i {l}
Press the desired dial key ({0} –
{9}).
Note:
Adding phone numbers to
speed dial
L Speed dial numbers can only be
dialled from the base unit.
Important:
L Before adding phone numbers, make
sure the base unit is not in use.
1
{l}
L The in use indicator flashes.
2
Enter the phone number (24 digits
max.).
L If a pause is required for dialling,
press {R/P} where needed
L If you enter incorrectly, press {■},
then start again from step 1.
3
4
{l}
Press a dial key ({0} – {9}) to
assign.
L A long beep is heard and the in
use indicator stops flashing.
Note:
L If a phone number is assigned to a dial
key which already contains a phone
number, the old number will be
erased.
L We recommend you make a note of
which phone numbers are stored in
which dial keys.
To erase a stored phone number
1
2
{l} 2 times
Press the desired dial key ({0} –
{9}).
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Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
To access the features, there are 2 methods:
L Direct command is the main method used in these operating instructions.
Programming by scrolling through the display menus
1
2
3
8
Press {V} or {^} to select the desired main menu. i M
Press {V} or {^} to select the desired item in sub-menu 1. i M
L In some cases, you may need to select from sub-menu 2. i M
4
Press {V} or {^} to select the desired setting. i M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ic}.
Note:
Main menu
Sub-menu 1
Sub-menu 2
Page
Caller List
\
–
–
Answer System Play New Msg.
e
–
–
35
35
36
33
33
14
28
–
Play All Msg.
Erase All Msg.
Greeting
–
Start REC
Play Greeting
Default
Settings
Number of Rings
Recording Time
Remote Code
Call Screening
Answer On
–
–
–
–
–
–
Answer Off
Time Settings Set Date/Time
e
Alarm
Time Adjustment
Intercom
–
4
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Programming
Main menu
Sub-menu 1
Ringer Volume
Ringtone
Sub-menu 2
Page
–
Ringer Setup
d
–
–
Ringer Volume
Ringtone
–
Initial Setup Ringer Setup
c
–
–
Time Settings
Set Date/Time
Alarm
–
Time Adjustment
Handset Name
Caller Barred
Eco Setup
–
–
28
28
–
Transmission Power
Display Setup
LCD & Key Backlight
Contrast
–
Keytones
–
–
–
Auto Talk
Line Setup
17
–
Recall/Flash
Privacy Mode
–
Base Unit PIN
Repeater Mode
Register
–
–
29
30
Register H.set
Display
Language
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
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Programming
Programming using the direct commands
1
2
3
8 i {#}
Enter the desired code.
Select the desired setting. i M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ic}.
Note:
L In the following table, < > indicates the default settings.
Feature
Code
Setting
System
Page
Caller List
Set Date/Time
Alarm
{2}{1}{3}
{1}{0}{1}
–
–
–
r
–
{7}{2}{0} {1}: Once{2}: Daily
28
{0}: <Off>
Time
Adjustment
{2}{2}{6} {1}: <Caller ID>
r
–
{0}: Manual
Intercom
{2}{7}{4}
–
–
–
–
Ringer Volume
{1}{6}{0} {1}–{6}: Level 1–6 <6>
(Handset)
{0}: Off
Ringtone
{1}{6}{1} <Ringtone 1>
–
–
(Handset)
Handset Name
Caller Barred
{1}{0}{4}
–
–
–
{2}{1}{7}
r
r
Transmission
Power
{7}{2}{5} {1}: <Normal>
{2}: Low
LCD & Key
Backlight
{2}{7}{6} {1}: <On> {0}: Off
–
–
–
–
Contrast
{1}{4}{5} {1}–{6}: Level 1–6 <3>
(Display contrast)
Keytones
{1}{6}{5} {1}: <On> {0}: Off
–
–
–
Auto Talk
{2}{0}{0} {1}: On{0}: <Off>
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Programming
*1
Feature
Code
Setting
System
Page
Recall/Flash
{1}{2}{1} {0}: 900 msec.
{1}: 700 msec.
{2}: 600 msec.
{3}: 400 msec.
{4}: 300 msec.
{5}: 250 msec.
{*}: 200 msec.
{#}: 160 msec.
{6}: 110 msec.
{7}: <100 msec.>
{8}: 90 msec.
r
{9}: 80 msec.
Privacy Mode
{1}{9}{4} {1}: On{0}: <Off>
{1}{3}{2} <0000>
r
r
r
–
–
Base Unit PIN
Repeater Mode
{1}{3}{8} {1}: On{0}: <Off>
Register H.set
{1}{3}{0}
–
(H.set: handset)
Cancel Register {1}{3}{1}
–
–
–
Display
{1}{1}{0} <English>
(Change language)
For the answering system
Feature
Code
Setting
System
Page
Play New Msg.
{3}{2}{3}
–
–
(Msg.: message)
Play All Msg.
Erase All Msg.
{3}{2}{4}
{3}{2}{5}
{3}{0}{2}
–
–
–
–
r
r
Start REC
(Record greeting)
Play Greeting
{3}{0}{3}
–
–
–
Default
{3}{0}{4}
r
(Reset to pre-recorded
greeting)
Number of Rings
Recording Time
Remote Code
{2}{1}{1} <4 Rings>
r
r
r
–
{3}{0}{5} <3 Minutes>
{3}{0}{6}
–
Call Screening
Answer On
{3}{1}{0} <On>
{3}{2}{7}
–
–
r
r
Answer Off
{3}{2}{8}
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Programming
*1 If “System” column is checked, you do not need to program the same item using
another handset.
*2 This feature allows the unit to automatically adjust the date and time each time
caller information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
*3 When the ringer volume is turned off, ~ is displayed and the handset does not ring
for outside calls.
However even when the ringer volume is set to off, the handset still rings for alarm
*4 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*5 The preset melodies in this product are used with permission of © 2007
Copyrights Vision Inc.
*6 Turn this feature off if you prefer not to hear key tones while you are dialling or
pressing any keys, including confirmation tones and error tones.
*7 If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
*8 The recall/flash time depends on your telephone exchange or host PBX. Contact
your PBX supplier if necessary.
*9 To prevent other users from joining your conversations with outside callers, turn
this feature on.
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Programming
Changing the handset name
Each handset can be given a
Special programming
customised name (“Bob”, “Kitchen”,
etc.). This is useful when you make
intercom calls between handsets. You
can also select whether or not the
handset name is displayed in standby
mode. The default setting is “Off”. If
you select “On” without entering any
handset name, “Handset 1” to
“Handset 6” is displayed.
Alarm
An alarm sounds at the set time for 3
minutes once or daily. Alarm can be set
for each handset.
Important:
L Set the date and time beforehand
1
2
8 i {#}{7}{2}{0}
1
2
8 i {#}{1}{0}{4}
{V}/{^}: Select the desired alarm
option. i M
Enter the desired name (max. 10
“Off”
Turns alarm off. Go to step 6.
3
4
M
“Once”
{V}/{^}: Select the desired setting.
i M 2 times
An alarm sounds once at the set
time.
5
{ic}
“Daily”
An alarm sounds daily at the set time.
Go to step 4.
Incoming call barring (Caller
ID subscribers only)
3
Enter the desired date and month.
i M
This feature allows the unit to reject calls
from specified phone numbers that you
do not want to answer such as junk calls.
When a call is received, the unit does not
ring while the caller is being identified. If
the phone number matches an entry in
the call barred list, the unit sends out a
busy tone to the caller, and then
4
5
Set the desired time. i M
{V}/{^}: Select the desired alarm
tone. i M
L We recommend selecting a
different ringer tone from the one
used for outside calls.
disconnects the call.
6
M i {ic}
L When the alarm is set, E is
displayed.
Important:
L When the unit receives a call from a
number that is stored in the call barred
list, the call is logged in the caller list
disconnected.
Note:
L To stop the alarm, press any dial key
or place the handset on the base unit
or charger.
Storing unwanted callers
L When the handset is in use, the alarm
will not sound until the handset is in
standby mode.
You can store up to 30 phone numbers in
the call barred list by using the caller list
or by entering the numbers directly.
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Programming
Important:
reveal the PIN to you. If you forget
your PIN, see page 46.
L You must store the phone number
with an area code in the call barred
list.
1
2
8 i {#}{1}{3}{2}
Enter the current 4-digit base unit
PIN (default: “0000”).
■ From the caller list:
1
2
{<} (y)
3
Enter the new 4-digit base unit PIN.
i M i {ic}
{V}/{^}: Select the entry to be
barred. i I
3
4
{V}/{^}: “Caller Barred” i
M
Registering a unit
{V}/{^}: “Yes” i M i
{ic}
Operating additional units
■ By entering phone numbers:
1
2
8 i {#}{2}{1}{7} i m
Additional handsets
Enter the phone number (24
digits max.). i M
Up to 6 handsets can be registered to
the base unit.
L To erase a digit, press ^.
Important:
3
{ic}
L The additional handset model
recommended for use with this unit is
model is used, certain operations
(handset settings, base unit settings,
etc.) may not be available.
Viewing/editing/erasing bar call
numbers
1
2
8 i {#}{2}{1}{7}
{V}/{^}: Select the desired entry.
L To exit, press {ic}.
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base unit
(for example, _ is displayed even when
the handset is near the base unit), re-
register the handset.
3
To edit a number:
~ i Edit the phone number.
i M i {ic}
To erase a number:
W i {V}/{^}: “Yes” i M
i {ic}
Note:
L When editing, press the desired dial
key to add, ^ to erase.
1
Handset:
8 i {#}{1}{3}{0}
Changing the base unit PIN
(Personal Identification
Number)
2
Base unit:
Press and hold {x} for about 5
seconds, until the registration tone
sounds.
Important:
L If all registered handsets start
ringing, press the same button to
stop. Then repeat this step.
L If you change the PIN, please make
note of your new PIN. The unit will not
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Programming
L The next step must be completed
within 90 seconds.
Panasonic dealer for details.
Important:
3
Handset:
L Before registering the repeater to this
base unit, you must turn the repeater
mode on.
Wait until “Base PIN” is displayed.
i Enter the base unit PIN (default:
“0000”). i M
L Do not use more than one repeater at
a time.
L When the handset has been
registered successfully, w is
displayed.
Setting the repeater mode
1
2
8 i {#}{1}{3}{8}
Note:
{V}/{^}: Select the desired setting.
i M i {ic}
L While registering, “Base in
registering” is displayed on all
registered handsets.
Note:
L After turning the repeater mode on or
off, _ is displayed on the handset
momentarily. This is normal and the
handset can be used once w is
displayed.
L When you purchase an additional
handset, refer to the additional
handset’s installation manual for
registration.
Deregistering a handset
A handset can cancel its own
registration (or the registration of
another handset) that is stored to the
base unit. This allows the handset to end
its wireless connection with the system.
1
8 i {#}{1}{3}{1}
L All handsets registered to the
base unit are displayed.
2
3
{V}/{^}: Select the handset you
want to cancel. i M
{V}/{^}: “Yes” i M
L A confirmation tone sounds.
L The handset does not beep when
cancelling its own registration.
4
{ic}
Increasing the range of the
base unit
You can increase the signal range of the
base unit by using a DECT repeater.
Please use only the Panasonic DECT
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Caller ID Service
– Being replaced on the base unit or
charger.
Using Caller ID service
– Pressing {ic}.
Important:
Phonebook name display
L This unit is Caller ID compatible. To
use Caller ID features, you must
subscribe to a Caller ID service.
Contact your service provider/
telephone company for details.
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
phonebook is displayed and logged in
the caller list.
Caller ID features
When an outside call is being received,
the caller’s phone number is displayed.
Caller information for the last 50 callers
is logged in the caller list from the most
recent call to the oldest.
Caller list
Important:
L Only 1 person can access the caller
list at a time.
L If the unit cannot receive caller
information, the following is displayed:
– “Out of Area”: The caller dials
from an area which does not
provide a Caller ID service.
L Make sure the unit’s date and time
setting is correct (page 14).
Viewing the caller list and
calling back
– “Private Caller”: The caller
requests not to send caller
1
2
{<} (y)
information.
L If the unit is connected to a PBX
system, caller information may not be
properly received. Contact your PBX
supplier.
Press {V} to search from the most
recent call, or press {^} to search
from the oldest call.
L If > is displayed, not all of the
information is shown. To see the
remaining information, press {>}.
To return to the previous screen,
press {<}.
Missed calls
If a call is not answered, the unit treats it
as a missed call and y is displayed. This
lets you know if you should view the
caller list to see who called while you
were away.
3
To call back, press {C}.
To exit, press {ic}.
Note:
Even if only one missed call in the caller
from the display. When you receive
another new call, y is displayed again.
L If the entry has already been viewed
or answered, “Q” is displayed, even if
it was viewed or answered using
another handset.
Note:
L If the call matches an entry in the call
barred list, the number is logged with
L Even when there are unviewed
missed calls, y disappears from the
standby display if the following
operation is performed by one of the
registered handsets:
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Caller ID Service
Editing a caller’s phone
number before calling back
1
2
{<} (y)
{V}/{^}: Select the desired entry.
L If > is displayed, not all of the
information is shown. To see the
remaining information, press {>}.
To return to the previous screen,
press {<}.
3
4
~ i Edit the number.
L Press dial key ({0} to {9}) to add,
^ to delete.
{C}
Erasing selected caller
information
1
2
3
{<} (y)
{V}/{^}: Select the desired entry.
W i {V}/{^}: “Yes” i M
i {ic}
Erasing all caller information
1
2
{<} (y)
W i {V}/{^}: “Yes” i M
i {ic}
Storing caller information to
the phonebook
1
2
{<} (y)
{V}/{^}: Select the desired entry.
i I
3
4
{V}/{^}: “Phonebook” i M
To store the name, continue from
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Answering System
announced to callers even though
their messages are not recorded.
Answering system
The answering system can answer and
record calls for you when you are
Turning the answering
system on/off
unavailable to answer the phone.
You can also set the unit to play a
greeting message but not to record
caller messages by selecting
“Greeting Only” as the recording
time setting (page 38).
The answering system is preset to on.
Base unit
Important:
Press {s} to turn on/off the answering
system.
L Only 1 person can access the
answering system (listen to
messages, record a greeting
message, etc.) at a time.
L When callers leave messages, the
unit records the day and time of each
message. Make sure the date and
time have been set correctly (page
L When the answering system is turned
on, the answer on indicator lights up.
Handset
1
To turn on:
8 i {#}{3}{2}{7}
To turn off:
8 i {#}{3}{2}{8}
2
{ic}
Memory capacity (including
your greeting message)
Note:
L When the answering system is turned
on, u is displayed next to the battery
icon.
The total recording capacity is about 20
minutes. A maximum of 64 messages
can be recorded.
Note:
Call screening
L If message memory becomes full:
– “Messages Full” is shown on the
handset display.
While a caller is leaving a message, you
can listen to the call through the unit’s
speakers.
– The answer on indicator on the
base unit flashes rapidly when the
answering system is turned on.
L When the message memory becomes
full:
Handset
To adjust the speaker volume, press {^}
or {V} repeatedly. You can answer the
call by pressing {C}. Call screening
can be set for each handset.
– If you use the pre-recorded greeting
message, the unit automatically
switches to another pre-recorded
greeting message asking callers to
call again later.
The default setting is “On”.
1
2
8 i {#}{3}{1}{0}
{V}/{^}: Select the desired setting.
i M i {ic}
– If you recorded your own greeting
message, the same message is still
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Answering System
callers’ messages are not recorded
Base unit
and the unit plays a different pre-
recorded greeting message asking
callers to call again.
To adjust the speaker volume, press {^}
or {V} repeatedly. You can answer the
call by pressing {s}.
To turn off while screening a call, press
{V} repeatedly until the sounds goes off.
L If you adjust the speaker volume while
listening to messages or while having
a conversation, the speaker volume
for call screening is turned on again.
Resetting to a pre-recorded greeting
message
If you want to use a pre-recorded
greeting message once you record your
own greeting message, you need to
erase your own greeting message.
1
2
8 i {#}{3}{0}{4}
M i {ic}
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
Playing back the greeting
message
1
2
8 i {#}{3}{0}{3}
– your own greeting message
– a pre-recorded greeting message
{ic}
Recording your greeting
message
Listening to messages
using the base unit
When new messages have been
recorded, {6} on the base unit flashes.
Press {6}.
L If new messages have been recorded,
the base unit plays back new
messages.
1
2
3
8 i {#}{3}{0}{2}
{V}/{^}: “Yes” i M
After a beep sounds, hold the
handset about 20 cm away and
speak clearly into the microphone (2
minutes and 30 seconds max.).
4
5
Press O to stop recording.
L If there are no new messages, the
base unit plays back all messages.
{ic}
Note:
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded
greeting messages:
L When the answer on indicator on the
base unit flashes rapidly, the message
memory is full (“Memory capacity
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers
to leave a message.
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Answering System
Operating the answering
system during playback
Operating the answering
system
8 i {V}/{^}: “Answer System”
i M
Key
Operation
{^} or {V}
Adjust the speaker
volume
Key
Operation
{^} or {V}
Adjust the receiver
or speaker volume
(during playback)
{7}
{8}
{■}
Repeat message
Skip message
Stop playback
{1} or {<}
{2} or {>}
{3}
Repeat message
(during playback)
{4}
Erase currently playing
message
Skip message
(during playback)
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
Enter the
“Settings” menu
{4}
{5}
{6}
Play new messages
Play all messages
Erasing all messages
Press {4} 2 times while the unit is not in
use.
Play greeting
message
{7}{6}
Record greeting
message
Listening to messages
using the handset
{8}
Turn answering
system on
8
Pause message
When new messages have been
recorded, u is displayed on the
handset with the total number of new
messages.
{9} or O
Stop recording
Stop playback
{0}
Turn answering
system off
1
To listen to new messages:
8 i {#}{3}{2}{3}
{*}{4}
Erase currently
playing message
To listen to all messages:
8 i {#}{3}{2}{4}
{*}{5}
Erase all messages
2
When finished, press {ic}.
{*}{6}
Reset to a pre-
recorded greeting
message
Note:
L To switch to the receiver, press {C}.
L If “Messages Full” is shown on the
display, u and the total number of
new messages are not displayed.
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
*2 To resume playback:
{V}/{^}: “Play” i M
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Answering System
*3 You can also erase as follows:
Important:
W i {V}/{^}: “Yes” i M
L In order to operate the answering
system remotely, you must first set a
remote access code.
Calling back (Caller ID
subscribers only)
If caller information is received for the
call, you can call the caller back while
listening to a message.
1
2
8 i {#}{3}{0}{6}
To turn on remote operation, enter
the desired 3-digit remote access
code.
1
2
Press 8 during playback.
3
M i {ic}
{V}/{^}: “Call Back” i M
Deactivating remote operation
Editing the number before calling
back
L The entered remote access code is
deleted.
1
2
3
Press 8 during playback.
{V}/{^}: “Edit & Call” i M
Edit the number. i {C}
Using the answering system
remotely
Erasing all messages
1
Dial your phone number from a
touch-tone phone.
1
2
8 i {#}{3}{2}{5}
{V}/{^}: “Yes” i M i {ic}
2
After the greeting message starts,
enter your remote access code.
L The unit announces the number of
new messages.
Remote operation
3
4
Follow the voice guidance prompts
as necessary or control the unit
Using a touch-tone phone, you can call
your phone number from outside and
access the unit to listen to messages or
change answering system settings. The
unit’s voice guidance prompts you to
press certain dial keys to perform
different operations.
When finished, hang up.
Note:
L You can also leave a message just as
any outside caller can. After the
greeting message starts, press {*} to
skip the greeting message and record
your message after the beep.
Remote access code
A 3-digit remote access code must be
entered when operating the answering
system remotely. This code prevents
unauthorised parties from listening to
your messages remotely.
Voice guidance
During remote operation, the unit’s voice
guidance starts and prompts you to
press {1} to perform a specific
operation, or press {2} to listen to more
available operations.
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Answering System
Note:
2
3
Let the phone ring 20 times.
L If you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
L A long beep is heard.
Enter your remote access code
within 10 seconds after the long
beep.
Remote commands
L The greeting message is played
back.
You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.
L You can either hang up, or enter
your remote access code again
and begin remote operation (page
36).
Key
Operation
{1}
Repeat message
(during playback)
{2}
Skip message
(during playback)
Answering system
settings
{4}
{5}
{6}
{7}
{9}
Play new messages
Play all messages
Number of rings before the
unit answers a call
You can change the number of times the
phone rings “Number of Rings”
before the unit answers a call. You can
select 2 to 7 rings, or “Auto”.
The default setting is “4 Rings”.
“Auto”: The unit’s answering system
answers at the end of the 2nd ring when
new messages have been recorded, or
at the end of the 5th ring when there are
no new messages. If you call your phone
from outside to listen to new messages
new messages when the phone rings for
the 3rd time. You can then hang up
without being charged for the call.
Play greeting message
Record greeting message
Stop recording
Stop playback
{0}
Turn answering system off
{*}{4}
Erase currently playing
message
{*}{5}
Erase all messages
{*}{6}
Reset to a pre-recorded
greeting message (during
greeting message
playback)
{*}{#}
End remote operation
(or hang up)
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
1
2
8 i {#}{2}{1}{1}
{V}/{^}: Select the desired setting.
i M i {ic}
Turning on the answering
system remotely
If the answering system is off, you can
turn it on remotely.
For voice mail service subscribers
To receive voice mail and use answering
system properly, please note the
following:
1
Dial your phone number from a
touch-tone phone.
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Answering System
telephone company rather than the
unit’s answering system, turn off the
L To use this unit’s answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
Note:
L When you select “Greeting Only”:
– If you do not record your own
message, the unit will play the pre-
recorded greeting-only message
asking callers to call again later.
– If you use your own message,
record the greeting-only message
asking callers to call again later
If your service provider/telephone
company cannot do this:
– Set this unit’s “Number of
Rings” setting so that this unit’s
answering system answers calls
before the voice mail service of your
service provider/telephone
company does. It is necessary to
check the number of rings required
to activate the voice mail service
provided by your service
provider/telephonecompanybefore
changing this setting.
– Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
Caller’s recording time
You can change the maximum message
recording time allowed for each caller.
The default setting is “3 Minutes”.
1
2
8 i {#}{3}{0}{5}
{V}/{^}: Select the desired setting.
i M i {ic}
Selecting “Greeting Only”
You can select “Greeting Only”
which sets the unit to announce a
greeting message to callers but not
record messages.
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Voice Mail Service
Voice mail service
Voice mail is an automatic answering
service offered by your service provider/
telephone company. After you subscribe
to this service, your service provider/
telephone company’s voice mail system
answers calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
When you have new messages, 6 is
displayed on the handset if message
indication service is available. Please
contact your service provider/telephone
company for details of this service.
Important:
L If 6 still remains on the display even
after you have listened to new
messages, turn it off by pressing and
holding {#} for 2 seconds.
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
details, see page 37.
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Intercom/Locator
Answering an intercom call
Intercom
Intercom calls can be made:
– between handsets.
Handset
1
2
Press {C} to answer the page.
– between a handset and the base unit.
When you finish talking, press
{ic}.
Note:
L If you receive an outside call while
talking on the intercom, you hear 2
tones.
Base unit
1
2
Press {x} to answer the page.
– To answer the call with the handset,
press {ic}, then press {C}.
– To answer the call with the base
unit, press {s} 2 times.
When you finish talking, press {s}.
L When paging unit(s), the paged unit(s)
beeps for 1 minute.
Handset locator
You can locate a misplaced handset by
paging it.
Making an intercom call
1
Base unit:
Press {x} and wait for a few
seconds.
Handset
1
2
8 i 4
L All registered handsets beep for 1
minute.
{V}/{^}: Select the desired unit. i
M
2
To stop paging:
Base unit:
L To stop paging, press {ic}.
3
1
When you finish talking, press
{ic}.
Press {x}.
Handset:
Press 4, then press {ic}.
Base unit
{x}
When 2 or more handsets are
registered:
Transferring calls,
conference calls
– To page a specific handset, enter
the handset number.
Outside calls can be transferred or a
conference call with an outside party can
be made:
– To page all handsets, press {0} or
wait for a few seconds.
L To stop paging, press {x}.
– between 2 handsets.
2
When you finish talking, press {s}.
– between a handset and the base unit.
Handset
1
During an outside call, press 4 to
put the call on hold.
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Intercom/Locator
2
3
{V}/{^}: Select the desired unit. i
M
Note for handset and base unit:
L If you want to return to the outside call
after the paged party answers, press
W on the handset or press {x} on
the base unit.
Wait for the paged party to answer.
L If the paged party does not
answer, press ^ to return to the
outside call.
Answering a transferred call
Handset
4
To complete the transfer:
Press {ic}.
L The outside call is being routed to
the destination unit.
Press {C} to answer the page.
Base unit
To establish a conference call:
Press w.
Press {s} to answer the page.
L To leave the conference, press
{ic}. The other 2 parties can
continue the conversation.
L To put the outside call on hold,
press H. To resume the
conference, press w.
Base unit
1
During an outside call, press {x}.
When 2 or more handsets are
registered:
– To page a specific handset, enter
the handset number.
– To page all handsets, press {0} or
wait for a few seconds.
2
3
Wait for the paged party to answer.
L If paged party does not answer,
press {x} to return to the outside
call.
To complete the transfer:
Press {s}.
L The outside call is being routed to
the handset.
To establish a conference call:
Press {5}.
L To leave the conference, press
{s}. The other 2 parties can
continue the conversation.
L To put the outside call on hold,
press {a}. To resume the
conference, press {5}.
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Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple
characters assigned to it. The characters that can be entered depend on the
character entry mode (page 42).
– Press {<} or {>} to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press ^ to erase the character or number highlighted by the cursor. Press and
hold ^ to erase all characters or numbers.
– Press {*} (A→a) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press {>} to move the
cursor to the next space, then press the appropriate dial key.
– If you do not press any dial key within 5 seconds after entering a character, the
character is fixed and the cursor moves to the next space.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek
(F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). When in these entry
modes except Numeric, you can select which character is entered by pressing a dial
key repeatedly.
When the unit displays the character entry screen:
/ i {V}/{^}: Select a character entry mode. i M
Note:
L
in the following tables represents a single space.
Alphabet character table (ABC)
Numeric entry table (0-9)
Greek character table (M)
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Useful Information
Extended 1 character table (N)
L The following are used for both uppercase and lowercase:
Extended 2 character table (O)
L The following are used for both uppercase and lowercase:
Cyrillic character table (P)
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Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message
Cause/solution
Base no power
or
No link.
Reconnect AC
adaptor.
L The handset has lost communication with the base
unit. Move closer to the base unit and try again.
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset’s registration may have been cancelled.
Re-register the handset (page 29).
Check Phone Line L The supplied telephone line cord has not been
connected yet or not connected properly. Check the
Error
L Recording was too short. Try again.
Failed
handset (the receiver) is in standby mode and try
again.
Incomplete
L The receiver’s phonebook memory is full. Erase the
unwanted phonebook entries from the other handset
(the receiver) and try again.
Memory Full
L The phonebook memory is full. Erase unwanted
L Message memory is full. Erase unwanted messages
L The call barred list memory is full. Erase unwanted
Use rechargeable
battery.
L A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
You must first
subscribe to
Caller ID.
L You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
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Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s
AC adaptor and turn on the handset.
General use
Problem
Cause/solution
The handset does not L Place the handset on the base unit or charger to turn
turn on even after
installing charged
batteries.
on the handset.
The unit does not
work.
L Unplug the base unit’s AC adaptor to reset the unit and
turn off the handset. Reconnect the adaptor, turn on
the handset and try again.
L The handset has not been registered to the base unit.
I cannot hear a dial
tone.
L Make sure that you are using the supplied telephone
line cord. Your old telephone line cord may have a
different wiring configuration.
L The base unit’s AC adaptor or telephone line cord is
not connected. Check the connections.
L Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our
service personnel to have the unit repaired. If the
working telephone does not operate properly, contact
your service provider/telephone company.
Programmable settings
Problem
Cause/solution
The display is in a
language I cannot
read.
While programming,
the display returns to
standby mode.
L A call matching an entry in the call barred list is being
received. Wait and try again later.
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Useful Information
Problem
Cause/solution
I cannot activate the
eco mode.
L You cannot set eco mode when you set the repeater
mode “On”. If required, set the repeater mode to
I cannot register a
handset to a base unit.
L The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 30).
L You entered the wrong PIN. If you forget your PIN, see
I cannot remember the L Change the PIN using the following method.
PIN.
1
2
3
8 i {#}{1}{3}{2}
{*}{7}{0}{0}{0}
Enter the new 4-digit base unit PIN. i M i
{ic}
Battery recharge
Problem
Cause/solution
The handset beeps
and/or ) flashes.
I fully charged the
batteries, but
L Clean the battery ends (S, T) and the charge
contacts with a dry cloth and charge again.
– ) still flashes or
– the operating time
seems to be shorter.
blank. 14).
Making/answering calls, intercom
Problem
Cause/solution
_ is displayed.
L The handset is too far from the base unit. Move closer.
L The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
L The handset is not registered to the base unit. Register
it (page 29).
L Activating one touch eco mode reduces the range of
the base unit in standby mode. If required, turn eco
mode off (page 15).
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
46
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Useful Information
Problem
Cause/solution
Noise is heard, sound L You are using the handset or base unit in an area with
cuts in and out.
high electrical interference. Re-position the base unit
and use the handset away from sources of
interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit
and the telephone line jack. Contact your DSL/ADSL
provider for details.
L Unplug the base unit’s AC adaptor to reset the unit and
turn off the handset. Reconnect the adaptor, turn on
the handset and try again.
Sound quality seems
to be getting worse.
L You have registered a handset that is not
only possible by registering the recommended
handset.
The handset does not L The ringer volume is turned off. Adjust ringer volume
ring. (page 25).
The base unit does not L The ringer volume is turned off. Adjust ringer volume
ring.
I cannot make a call.
L The handset is too far from the base unit. Move closer
and try again.
L Another unit is in use. Wait and try again later.
L Answering system is being used by another handset.
Wait and try again later.
Caller ID
Problem
Cause/solution
Caller information is
not displayed.
L You must subscribe to a Caller ID service. Contact
your service provider/telephone company for details.
L If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the
wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit
and the telephone line jack. Contact your DSL/ADSL
provider for details.
L Other telephone equipment may be interfering with
this unit. Disconnect the other equipment and try
again.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Useful Information
Problem
Cause/solution
Caller information is
slow to display.
L Depending on your service provider/
telephone company, the unit may display the caller’s
information at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has
shifted.
L Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
The name stored in the L Edit the phonebook entry name to fit in 1 line of text
phonebook is not fully
displayed while an
outside call is being
received.
Answering system
Problem
Cause/solution
The unit does not
record new messages.
L The message memory is full. Erase unwanted
messages (page 35).
L The recording time is set to “Greeting Only”.
Change the setting (page 38).
L If your own greeting message is not recorded properly,
callers are unable to leave a message. Record your
L If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 37).
My own greeting
message cannot be
properly heard.
I cannot operate the
answering system.
L Someone is using the unit. Wait for the other user to
finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move closer.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Useful Information
Problem
Cause/solution
I cannot operate the
answering system
remotely.
L The remote access code is not set. Set the remote
L You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
L Press each key firmly.
Liquid damage
Problem
Cause/solution
Liquid or other form of L Disconnect the AC adaptor and telephone line cord
moisture has entered
the handset/base unit.
from the base unit. Remove the batteries from the
handset and leave to dry for at least 3 days. After the
handset/base unit are completely dry, reconnect the
AC adaptor and telephone line cord. Insert the
batteries and charge fully before use. If the unit does
not work properly, contact an authorised service
centre.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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Useful Information
Conditions of guarantee
This guarantee is in addition to and does not in any way affect any statutory or
other rights of consumer purchasers. If within the applicable guarantee period,
the product proves to be defective by reason of faulty design, workmanship or
materials, we undertake subject to the following conditions to have the defective
product (or any part or parts there of) repaired or replaced free of charge.
1. The product shall have been purchased and used solely within either the
U.K. or R.O.I. and in accordance with standard operating instructions and the
technical and/or Safety Standards required in the U.K.
2. On being found defective, please consult with the retailer from where it was
purchased for assistance.
3. This guarantee shall not apply to damage caused through fire, accident,
lightning, misuse, wear and tear, neglect, incorrect adjustment or repair, to
damage caused through installation, adaption, modification or use in an
improper manner or inconsistent with the technical and/or safety standards
required in the country where this product is used, or to damage occurred
during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the product
are replaced with a part or parts not supplied or approved by us or of an
objective quality safe and suitable for the product, or the product has
been dismantled or repaired by any person not authorised by us, we shall
have the right to terminate this guarantee in whole or in part immediately
without further notice.
5. The purchaser’s sole and exclusive remedy under this guarantee against us
is for the repair or replacement of the product or any defective part or parts
and no other remedy, including, but not limited to, incidental or consequential
damage or loss of whatsoever nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited
natural life.
7. Our decision on all matters relating to complaints shall be final. Any product
or defective part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
Please keep these operating instructions with your receipt.
Panasonic Business Systems U.K.
Receipt No.
Model No.
Date of purchase
Serial No.
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
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TG6561E(e).book Page 51 Tuesday, July 13, 2010 1:50 PM
Index
Intercom: 40
K
Key lock: 19
Keytones: 25
Index
A
Additional handsets: 29
Alarm: 28
Answering calls
Base unit: 17
M
Making calls
Base unit: 16
Handset: 16
Missed calls: 31
Mute: 18
Handset: 17
Answering system: 33
Call screening: 33
Greeting message: 34
Greeting only: 38
Number of rings: 37
Recording time: 38
Remote access code: 36
Remote operation: 36
Auto talk: 17
P
R
Pause: 16
Phonebook: 20
PIN: 29
Power failure: 11
Power on/off: 14
Privacy mode: 26
Recall/flash: 18
Redialling: 16
Repeater: 30
Ringer tone: 25
S
T
Speakerphone: 16
Speed dial: 22
B
C
Time adjustment: 25
Transferring calls: 40
Troubleshooting: 45
Caller ID service: 31
Caller list: 31
Caller list edit: 32
Call share: 18
Call waiting: 18
Call Waiting Caller ID: 18
Chain dial: 20
Character entry: 42
Conference calls: 40
Control type: 12
V
Voice mail: 39
Volume
Receiver: 16
Ringer (Base unit): 17
Speaker: 16
W
Wall mounting: 15
D
Date and time: 14
Direct command: 25
Display
Contrast: 25
Language: 14
E
H
Eco mode: 15
Error messages: 44
Handset
Deregistration: 30
Locator: 40
Name: 28
Registration: 29
Hold: 17
I
Incoming call barring: 28
51
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TG6561E(e).book Page 52 Tuesday, July 13, 2010 1:50 PM
IMPORTANT!
If your product is not working properly. . .
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
If you still have any problems, please call the Panasonic
DECT Helpline
0844 844 3898 (U.K.)
01289 8333 (Rep of Ireland)
or contact us through our website:
Sales Department:
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic System Networks Co., Ltd.
© Panasonic System Networks Co., Ltd. 2010
PNQX2583ZA CC0710DN1070 (A)
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