TG6411-6421BX(e).book Page 1 Monday, April 27, 2009 3:13 PM
Operating Instructions
Digital Cordless Phone
Model No.
KX-TG6411BX
KX-TG6412BX
KX-TG6413BX
Digital Cordless Answering System
Model No.
KX-TG6421BX
Model shown is KX-TG6411.
Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Charge the batteries for about 7 hours before initial use.
Please read these operating instructions before using the unit and save
them for future reference.
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 3 Monday, April 27, 2009 3:13 PM
Introduction
Model composition
Base unit
Part No.
Handset
Series
Model No.
Part No.
Quantity
KX-TG6411
series
KX-TG6411
KX-TG6412
KX-TG6413
KX-TG6421
KX-TG6411
KX-TG6411
KX-TG6411
KX-TG6421
KX-TGA641
KX-TGA641
KX-TGA641
KX-TGA641
1
2
3
1
KX-TG6421
series
L The suffix (BX) in the following model numbers will be omitted in these instructions:
KX-TG6411BX/KX-TG6412BX/KX-TG6413BX/KX-TG6421BX
L References in these operating instructions to the charger and multiple handsets
are for KX-TG6412/KX-TG6413 only.
Feature differences
Intercom
Series
Answering system
Between handsets
KX-TG6411 series
KX-TG6421 series
–
r
r
–
*1 KX-TG6412/KX-TG6413
3
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 4 Monday, April 27, 2009 3:13 PM
Introduction
Accessory information
Supplied accessories
Quantity
No. Accessory item/Part number
KX-TG6411 KX-TG6412 KX-TG6413
KX-TG6421
1
2
3
AC adaptor/PQLV219BX
Telephone line cord
1
1
2
2
1
4
3
1
6
Rechargeable batteries /
HHR-55AAAB or
N4DHYYY00001
4
5
Handset cover
1
2
1
3
2
Charger
—
*2 The handset cover comes attached to the handset.
1
2
3
4
5
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item
Model number
Rechargeable batteries
HHR-4MPT
Battery type:
– Nickel metal hydride (Ni-MH).
– 2 x AAA (R03) size for each handset.
KX-A272
DECT repeater
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.
4
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 5 Monday, April 27, 2009 3:13 PM
Important Information
Operating safeguards
For your safety
L Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
To prevent severe injury and loss of
life/property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
WARNING
Power connection
Medical
L Use only the power source marked on the
product.
L Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.88
GHz to 1.90 GHz, and the RF transmission
power is 250 mW (max.).)
L Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
L Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
L Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from the
power outlet, then wiping with a dry cloth.
Accumulated dust may cause an insulation
defect from moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact an
authorised service centre.
L Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and relocation
L Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
L Never touch the plug with wet hands.
Danger of electric shock exists.
L Never install telephone wiring during an
electrical storm.
L Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
L Use caution when installing or modifying
telephone lines.
Installation
L To prevent the risk of fire or electrical shock,
do not expose the product to rain or any
type of moisture.
L Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
L Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
– the key lock feature is turned on.
5
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 6 Monday, April 27, 2009 3:13 PM
Important Information
Battery
For best performance
L We recommend using the batteries noted
MH batteries AAA (R03) size.
Base unit location/avoiding noise
L Do not mix old and new batteries.
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
L For maximum coverage and noise-free
communications, place your base unit:
L Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
L Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
wireless devices, or other phones.
L Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
L Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
L Coverage and voice quality depends on the
local environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Environment
Important safety
instructions
L Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
L The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
L The product should be kept away from heat
sources such as radiators, cookers, etc. It
should not be placed in rooms where the
temperature is less than 0 °C or greater
than 40 °C. Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
6
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 7 Monday, April 27, 2009 3:13 PM
Important Information
L Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Specifications
■ Standard:
Routine care
DECT (Digital Enhanced
Cordless Telecommunications),
GAP (Generic Access Profile)
■ Frequency range:
1.88 GHz to 1.90 GHz
L Wipe the outer surface of the product
with a soft moist cloth.
L Do not use benzine, thinner, or any
abrasive powder.
■ RF transmission power:
Approx. 10 mW (average power per
channel)
Notice for product disposal, transfer, or
return
■ Power source:
220–240 V AC, 50/60 Hz
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
■ Power consumption:
Base unit*1
:
Standby: Approx. 0.7 W
Maximum: Approx. 3.8 W
Base unit*2
:
Standby: Approx. 0.8 W
Maximum: Approx. 4.2 W
Charger:
Standby: Approx. 0.2 W
Maximum: Approx. 3.2 W
Information on Disposal in other Countries
outside the European Union
■ Operating conditions:
0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
*1 KX-TG6411/KX-TG6412/KX-TG6413
*2 KX-TG6421
Note:
These symbols are only valid in the European
Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.
L Design and specifications are subject to
change without notice.
L The illustrations in these instructions may
vary slightly from the actual product.
7
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 8 Monday, April 27, 2009 3:13 PM
Getting Started
L Do NOT use alkaline/Manganese/Ni-
Cd batteries.
Setting up
L Confirm correct polarities (S, T).
Connections
L Use only the supplied Panasonic AC
adaptor PQLV219BX.
■ Base unit
Press plug firmly.
“Click”
Rechargeable Ni-MH ONLY
Hooks
Use only the
supplied
telephone
line cord.
(220-240 V
AC, 50/60 Hz)
L When the language selection is
To telephone line
Battery charge
Charge for about 7 hours.
DSL/ADSL filter*
(Not supplied)
“Click”
L When the batteries are fully charged,
the charge indicator goes off.
Correct
Base
unit
Wrong
Base
unit
Confirm “Charging” is displayed.
Charge indicator
*For DSL/ADSL service users
■ Charger (KX-TG6412/KX-TG6413)
Hooks
(220-240 V AC, 50/60 Hz)
Base unit
Charger
*1 KX-TG6412/KX-TG6413
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
8
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 9 Monday, April 27, 2009 3:13 PM
Getting Started
Battery level
Note when setting up
Icon
&
Battery level
High
Note for connections
(
Medium
Low
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
to a vertically oriented or floor-
mounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
)
0)4
Needs charging.
Panasonic Ni-MH battery
performance (supplied batteries)
Operation
Operating time
In continuous
use
18 hours max.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a
T-adaptor.
Not in use
(standby)
170 hours max.
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
reached after a few complete cycles of
charge/discharge (use).
Note for battery installation
L Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on page
L Actual battery performance depends
on a combination of how often the
handset is in use and how often it is
not in use (standby).
L Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
L The battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Note for battery charge
L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
more often if the unit is exposed to
grease, dust, or high humidity.
9
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 10 Monday, April 27, 2009 3:13 PM
Getting Started
K Charge contacts
■ Control type
A Soft keys
Controls
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key/? (Volume) key
By pressing this key ({^} or {V})
repeatedly, you can:
Handset
A
F
G
– scroll through (up or down) various
lists or items
– adjust the receiver or speaker
volume (up or down) while talking
– move the cursor (left or right) to edit
number or name
B
H
I
C
D
Base unit
■ KX-TG6411/KX-TG6412/
KX-TG6413
E
A
B
J
K
A
B
A {x} (Locator)
B Charge contacts
A Charge indicator
Ringer indicator
B Speaker
C {C} (Talk)
D {s} (Speakerphone)
E Dial keypad
F Receiver
G Display
H {ih} (Off/Power)
I {R/E}
R: Recall/Flash
E: Alarm shortcut key
J Microphone
10
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 11 Monday, April 27, 2009 3:13 PM
Getting Started
Item
Meaning
■ KX-TG6421
D
When displayed next to
the battery icon:
A
B
Answering system is
on. (page 27)
u
When displayed with a
number: New messages
have been recorded.
d
Answering system
answers calls with a
greeting message and
caller messages are not
recorded. (“Caller’s
C D E F G
H
A Charge contacts
B Speaker
C {4} (Erase)
D {■} (Stop)
&
E
Battery level
Alarm is on. (page 21)
E {^}/{V} (Volume up/down)
{7}/{8} (Repeat/Skip)
F {6} (Play)
:
Privacy mode is on.
Message indicator
~
7
Ringer volume is off.
G {x} (Locator)
H {s} (Answer on)
Answer on indicator
Blocked call
#
New voice mail message
received. (page 33)
L Someone is using the
line.
Display
L Answering system is
Handset display items
being used by the
Item
Meaning
base unit.
w
Within range of a base
unit
*1 KX-TG6412/KX-TG6413
*2 Caller ID subscribers only
*3 KX-TG6421
L When flashing:
Handset is searching
for base unit. (page
*4 Voice mail subscribers only
x
k
y
Paging,
intercom mode.
Handset is on an outside
call.
11
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 12 Monday, April 27, 2009 3:13 PM
Getting Started
Soft key icons
Turning the power
on/off
Icon
Action
U
Returns to the previous
screen.
Power on
8
Displays the menu.
Press {ih} for about 1 second.
M
Accepts the current
selection.
Power off
j
Displays a previously
dialled phone number.
Press {ih} for about 2 seconds.
n
~
Opens the phonebook.
Stores phone numbers in
Initial settings
Symbol meaning:
Example: {V}/{^}: “Off”
(
Displays the character
entry mode for phonebook
search. (page 17)
Press {V} or {^} to select the words
in quotations.
&
/
O
Turns the key lock feature
off. (page 16)
Display language
Selects a character entry
mode.
Important:
Stops recording or
L When the language selection is
displayed after installing the
batteries for the first time, perform
step 5.
playback.
l
W
4
Inserts a dialling pause.
Erases the selected item.
Allows you to make an
You can select “English”, “
”, or
intercom call.
“
”.
9
Switches the screen. (page
1
2
8 (middle soft key)
{V}/{^}: “Handset Setup” i
M
^
Erases a number/character.
Puts the call on mute.
1
3
{V}/{^}: “Display Setup” i
M
*1 KX-TG6421
*2 KX-TG6412/KX-TG6413
4
5
{V}/{^}: “Language” i M
{V}/{^}: Select your desired
language. i M i {ih}
12
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 13 Monday, April 27, 2009 3:13 PM
Getting Started
Example: 15:30
{1}{5} {3}{0}
If you select a language you cannot
read
7
M i {ih}
1
2
{ih} i 8
Note:
Proceed with the operation for your
model.
L When you select Arabic as the display
language, enter the current year,
month, and date.
■ KX-TG6411/KX-TG6412/
KX-TG6413
{^} 3 times i M
■ KX-TG6421
{^} 4 times i M
L To correct a digit, press {^} or {V} to
move the cursor to the digit, then
make the correction.
L The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
3
{V} 2 times i M 2 times i
{V}/{^}: Select your desired
language. i M i {ih}
Dialling mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1
2
8 (middle soft key)
{V}/{^}: “Base Unit Setup” i
M
3
4
{V}/{^}: “Dial Mode” i M
{V}/{^}: Select the desired setting.
i M i {ih}
Date and time
1
2
8 (middle soft key)
{V}/{^}: “Handset Setup” i
M
3
4
5
{V}/{^}: “Time Settings” i
M
{V}/{^}: “Set Date/Time” i
M
Enter the current date, month, and
year. i M
Example: 15 July, 2009
{1}{5} {0}{7} {0}{9}
6
Enter the current hour and minute.
13
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 14 Monday, April 27, 2009 3:13 PM
Making/Answering Calls
3
{V}/{^}: “Yes” i M i {ih}
Making calls
Pause (for PBX/long distance service
users)
1
Lift the handset and dial the phone
number.
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
Example: If you need to dial the line
access number “0” when making outside
calls with a PBX:
L To correct a digit, press ^.
2
3
{C}
When you finish talking, press
{ih} or place the handset on the
base unit or charger.
Using the speakerphone
1
Dial the phone number and press
{s}.
L Speak alternately with the other
party.
1
2
{0} i l
Dial the phone number. i {C}
Note:
L A 3 second pause is inserted each
time l is pressed. Repeat as
needed to create longer pauses.
2
When you finish talking, press
{ih}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{C}.
Answering calls
When a call is being received, the ringer
indicator on the handset flashes.
Adjusting the receiver or speaker
volume
1
Lift the handset and press {C} or
{s} when the unit rings.
Press {^} or {V} repeatedly while
talking.
L You can also answer the call by
pressing any dial key from {0} to
{9}, {*}, or {#}. (Any key
answer feature)
Making a call using the redial list
The last 10 phone numbers dialled are
stored in the redial list (each 24 digits
max.).
2
When you finish talking, press
{ih} or place the handset on the
base unit or charger.
1
2
j (right soft key)
{V}/{^}: Select the desired phone
number.
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You
do not need to press {C}. To turn this
feature on, see page 19.
3
{C}
Erasing a number in the redial list
1
2
j (right soft key)
{V}/{^}: Select the desired phone
number. i 8 i M
14
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 15 Monday, April 27, 2009 3:13 PM
Making/Answering Calls
If you subscribe to both Caller ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on the
handset.
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the
desired volume while the handset is
ringing for an incoming call.
Note:
1
2
Press {R/E} to answer the 2nd call.
L You can also program the handset
To switch between calls, press
{R/E}.
Note:
L Please contact your service
provider/telephone company for
details and availability of this service
in your area.
Useful features during
a call
Mute
Temporary tone dialling (for
rotary/pulse service users)
You can temporarily switch the dialling
mode to tone when you need to access
touch-tone services (for example,
telephone banking services).
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
1
Press 1 during conversation.
L 1 flashes.
2
To return to the conversation, press
1 again.
1
2
Make a call.
Press {*} when prompted to enter
your code or PIN, then press the
appropriate dial keys.
Recall/flash
{R/E} allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
L The dialling mode will return to pulse
when you hang up.
Note:
Call share
L To change the recall/flash time, see
Available for:
KX-TG6412/KX-TG6413
Forcall waiting or Call Waiting
Caller ID service users
To use call waiting, you must first
subscribe to the call waiting service of
your service provider/telephone
company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
You can join an existing outside call.
To join the conversation, press {C}
when the other handset is on an outside
call.
Note:
L To prevent other users from joining
your conversations with outside
callers, turn the privacy mode on
15
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 16 Monday, April 27, 2009 3:13 PM
Making/Answering Calls
Key lock
The handset can be locked so that no
calls or settings can be made. Incoming
calls can be answered, but all other
functions are disabled while key lock is
on.
To turn key lock on, press 8 (middle
soft key) for about 3 seconds.
L & is displayed.
L To turn key lock off, press & (middle
soft key) for about 3 seconds.
Note:
L Calls to emergency numbers cannot
be made until key lock is turned off.
16
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 17 Monday, April 27, 2009 3:13 PM
Phonebook
2
Press the dial key ({0} to {9}) which
contains the character you are
searching for (page 36).
Handset phonebook
L Press the same dial key
The phonebook allows you to make calls
without having to dial manually. You can
add 100 names and phone numbers.
repeatedly to display the first
entry corresponding to each
character located on that dial key.
L If there is no entry corresponding
to the character you selected, the
next entry is displayed.
Adding entries
1
2
3
n (left soft key) i 8
{V}/{^}: “New Entry” i M
3
4
{V}/{^}: Scroll through the
phonebook if necessary.
Enter the party’s name (16
characters max.). i M
L You can change the character
entry mode by pressing /
{C}
Editing entries
1
i 8
4
5
Enter the party’s phone number (24
digits max.). i M 2 times
L To add other entries, repeat from
step 3.
2
3
{V}/{^}: “Edit” i M
Edit the name if necessary (16
{ih}
4
Edit the phone number if necessary
(24 digits max.). i M 2 times
i {ih}
Finding and calling a
phonebook entry
Erasing entries
Scrolling through all entries
1
2
n (left soft key)
Erasing an entry
{V}/{^}: Select the desired entry.
L You can scroll through the
phonebook entry by pressing and
holding {V} or {^}.
1
Find the desired entry (page 17).
i 8
2
3
{V}/{^}: “Erase” i M
{V}/{^}: “Yes” i M i {ih}
3
{C}
Erasing all entries
Searching by first character (using a
dial key)
1
2
3
4
n (left soft key) i 8
{V}/{^}: “Erase All” i M
{V}/{^}: “Yes” i M
1
n (left soft key)
L Change the character entry mode
if necessary:
{V}/{^}: “Yes” i M i {ih}
( i {V}/{^}: Select the
character entry mode. i M
17
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 18 Monday, April 27, 2009 3:13 PM
Phonebook
Chain dial
Copying phonebook
entries
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
have stored in the phonebook, without
having to dial manually.
Available for:
KX-TG6412/KX-TG6413
You can copy phonebook entries to the
phonebook of another compatible
Panasonic handset.
1
During an outside call, press 8.
i M
2
3
{V}/{^}: Select the desired entry.
Copying an entry
Press M to dial the number.
1
Find the desired entry (page 17).
i 8
Note:
L When storing a calling card access
number and your PIN in the
phonebook as one phonebook entry,
press l to add pauses after the
number and PIN as necessary (page
2
3
{V}/{^}: “Copy” i M
Enter the handset number you wish
to send the phonebook entry to.
L When an entry has been copied,
“Completed” is displayed.
L To continue copying another
entry: {V}/{^}: “Yes” i M
i Find the desired entry. i
M
L If you have rotary/pulse service, you
need to press {*} before pressing
mode temporarily to tone. When
adding entries to the phonebook, we
recommend adding {*} to the
beginning of phone numbers you wish
to chain dial (page 13).
4
{ih}
Copying all entries
1
2
3
n (left soft key) i 8
{V}/{^}: “Copy All” i M
Enter the handset number you wish
to send the phonebook entry to.
L When all entries have been
copied, “Completed” is
displayed.
4
{ih}
18
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 19 Monday, April 27, 2009 3:13 PM
Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
Programming by scrolling through the display menus
1
2
3
8 (middle soft key)
Press {V} or {^} to select the desired top-menu. i M
Press {V} or {^} to select the desired item in sub-menu 1. i M
L In some cases, you may need to select from sub-menu 2. i M
4
Press {V} or {^} to select the desired setting. i M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ih}.
Note:
L For other top-menus, please refer to each chapter.
L In the following table, < > indicates the default settings.
L The current item or setting is highlighted on the display.
Top-menu
Sub-menu 1
Sub-menu 2
Set Date/Time
Alarm
Page
Handset Setup
<
Time Settings
Time Adjust
–
<Manual>
Ringer Setup
Display Setup
Register H.set
Ringer Volume
–
–
<Maximum>
Ringtone
<Ringtone 1>
Language
<English>
–
Contrast
<Level 3>
–
–
23
–
Keytones
<On>
Auto Talk
–
14
<Off>
19
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 20 Monday, April 27, 2009 3:13 PM
Programming
Top-menu
Sub-menu 1
Sub-menu 2
Page
Base Unit Setup
Ringer Volume
–
–
>
<Medium>
Dial Mode
<Tone>
–
–
–
13
–
Privacy Mode
<Off>
Recall/Flash
15
<600 msec.>
Area Code
–
–
21
21
Base Unit PIN
<0000>
Repeater
<Off>
–
–
24
Caller Barred
7
–
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset. (KX-TG6412/KX-TG6413)
*2 This feature allows the unit to automatically adjust the date and time each time
caller information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
*3 When the ringer volume is turned off, ~ is displayed and the handset does not ring
for outside calls.
However even when the ringer volume is set to off, the handset rings:
*4 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*5 The preset melodies in this product are used with permission of © 2007
Copyrights Vision Inc.
*6 Turn this feature off if you prefer not to hear key tones while you are dialling or
pressing any keys, including confirmation tones and error tones.
*7 If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
*8 KX-TG6421
*9 To prevent other users from joining your conversations with outside callers, turn
this feature on.
*10 The recall/flash time depends on your telephone exchange or host PBX. Contact
your PBX supplier if necessary.
20
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 21 Monday, April 27, 2009 3:13 PM
Programming
Note:
{R/E} in standby mode.
Special programming
L To stop the alarm, press any dial key
or place the handset on the base unit
or charger.
Alarm
You can set one of 2 different alarm
options (once or daily) at a time for each
handset. An alarm sounds at the set time
for 3 minutes.
L When the handset is in use, the alarm
will not sound until the handset is in
standby mode.
L If you select “Once”, the setting
changes to “Off” after the alarm
sounds.
Important:
L Set the date and time beforehand
1
2
8 (middle soft key)
Selecting area codes to be
deleted automatically
{V}/{^}: “Handset Setup” i
M
In some situations, phone numbers
stored automatically in the caller list
do not want to dial the area codes when
making calls from the caller list, you can
store the area codes which you want the
unit to delete automatically.
Example: You have stored the area
code “123”. If you make a call from the
caller list to the phone number “123-456-
7890”, the unit dials “456-7890”.
3
{V}/{^}: “Time Settings” i
M
4
5
{V}/{^}: “Alarm” i M
{V}/{^}: Select the desired alarm
option. i M
“Off”
Turns alarm off. Press M again,
then press {ih} to exit.
“Once”
An alarm sounds once at the set
time. Enter the desired date and
month. i M
1
2
8 (middle soft key)
{V}/{^}: “Base Unit Setup” i
M
L If you select Arabic as the display
language, enter the desired month
and date.
3
4
{V}/{^}: “Area Code” i M
Enter an area code (5 digits max.).
i M i {ih}
“Daily”
An alarm sounds daily at the set time.
Changing the base unit PIN
(Personal Identification
Number)
6
7
Set the desired time. i M
{V}/{^}: Select the desired alarm
tone. i M 2 times
Important:
L We recommend selecting a
different ringer tone to the one
used for outside calls.
L If you change the PIN, please make
note of your new PIN. The unit will not
reveal the PIN to you. If you forget
your PIN, contact your nearest
Panasonic service centre.
8
{ih}
L When the alarm is set, E is
displayed.
21
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 22 Monday, April 27, 2009 3:13 PM
Programming
1
2
8 (middle soft key)
3
4
5
{V}/{^}: Select the entry to be
barred. i 8
{V}/{^}: “Base Unit Setup” i
M
{V}/{^}: “Add Bar List” i
M
3
4
5
{V}/{^}: “Base Unit PIN” i
M
{ih}
■ By entering phone numbers:
Enter the current 4-digit base unit
PIN (default: “0000”).
1
2
8 (middle soft key)
Enter the new 4-digit base unit PIN.
i M i {ih}
{V}/{^}: “Caller Barred” i
M i ~
3
Enter the phone number (24
digits max.). i M
Incoming call barring (Caller
ID subscribers only)
L To erase a digit, press ^.
4
{ih}
Available for:
KX-TG6421
Viewing/editing/erasing bar call
numbers
This feature allows the unit to reject calls
from specified phone numbers that you
do not want to answer such as junk calls.
When a call is received, the unit does not
ring while the caller is being identified. If
the phone number matches an entry in
the call barred list, the unit sends out a
busy tone to the caller, and then
1
2
8 (middle soft key)
{V}/{^}: “Caller Barred” i
M
3
4
{V}/{^}: Select the desired entry.
L To exit, press {ih}.
Proceed with the desired operation.
disconnects the call.
■ Editing a number:
Important:
8 i {V}/{^}: “Edit” i
M i Press {^} or {V} to move
the cursor. i Edit the number.
i M i {ih}
■ Erasing a number:
8 i {V}/{^}: “Erase” i
M i {V}/{^}: “Yes” i M
i {ih}
L When the unit receives a call from a
number that is stored in the call barred
list, the call is logged in the caller list
disconnected.
Storing unwanted callers
You can store up to 30 phone numbers in
the call barred list by using the caller list
or by entering the numbers directly.
Note:
L When editing, press the desired dial
key to add, ^ to erase.
Important:
L You must store the phone number
with an area code in the call barred
list.
■ From the caller list:
1
2
8 (middle soft key)
{V}/{^}: “Caller List” i
M
22
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 23 Monday, April 27, 2009 3:13 PM
Programming
L When the handset has been
registered successfully, w stops
flashing.
Registering a unit
Deregistering a handset
Registering a handset to the
base unit
The supplied handset and base unit are
pre-registered. If for some reason the
handset is not registered to the base unit
(for example, w flashes even when the
handset is near the base unit), re-
register the handset.
A handset can cancel its own
registration (or the registration of
another handset) that is stored to the
base unit. This allows the handset to end
its wireless connection with the system.
1
2
8 (middle soft key)
{V}/{^}: “Base Unit Setup” i
M
1
2
3
4
Handset:
8 (middle soft key)
3
4
{3}{3}{5}
{V}/{^}: “Cancel Register” i
M
{V}/{^}: “Handset Setup” i
M
L The numbers of all handsets
registered to the base unit are
displayed.
{V}/{^}: “Register H.set” i
M
Base unit:
Proceed with the operation for your
model.
5
Select the handset(s) you want to
cancel by pressing the desired
handset number. i M
L The selected handset number(s)
flashes.
■ KX-TG6411/KX-TG6412/
KX-TG6413
Press and hold {x} for about 5
seconds. (No registration tone)
L To cancel a selected handset
number, press the number again.
The number stops flashing.
■ KX-TG6421
Press and hold {x} for about 5
seconds, until the registration
tone sounds.
6
7
{V}/{^}: “Yes” i M
L A confirmation tone sounds as
each handset number
L If all registered handset(s) start(s)
ringing, press the same button to
stop. Then repeat this step.
L The next step must be completed
within 90 seconds.
disappears.
L The handset does not beep when
cancelling its own registration.
{ih}
5
Handset:
Increasing the range of the
base unit
You can increase the signal range of the
base unit by using a DECT repeater.
Please use only the Panasonic DECT
Panasonic dealer for details.
Wait until “Base PIN” is displayed.
i Enter the base unit PIN (default:
“0000”). i M
L If you forget your PIN, contact
your nearest Panasonic service
centre.
23
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 24 Monday, April 27, 2009 3:13 PM
Programming
Important:
L Before registering the repeater to this
base unit, you must turn the repeater
mode on.
L Do not use more than one repeater at
a time.
Setting the repeater mode
1
2
8 (middle soft key)
{V}/{^}: “Base Unit Setup” i
M
3
4
{V}/{^}: “Repeater” i M
{V}/{^}: Select the desired setting.
i M i {ih}
Note:
L After turning the repeater mode on or
off, w flashes on the handset
momentarily. This is normal and the
handset can be used once w stops
flashing.
24
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 25 Monday, April 27, 2009 3:13 PM
Caller ID Service
phonebook is displayed and logged in
the caller list.
Using Caller ID service
Important:
L This unit is Caller ID compatible. To
use Caller ID features, you must
subscribe to a Caller ID service.
Contact your service provider/
telephone company for details.
Caller list
Important:
L Only 1 person can access the caller
list at a time. (KX-TG6412/
KX-TG6413)
Caller ID features
L Make sure the unit’s date and time
setting is correct (page 13).
When an outside call is being received,
the caller’s phone number is displayed.
Caller information for the last 50 callers
is logged in the caller list from the most
recent call to the oldest.
Viewing the caller list and
calling back
L If the unit cannot receive caller
information, the following is displayed:
– “Out of Area”: The caller dials
from an area which does not
provide a Caller ID service.
1
2
3
8 (middle soft key)
{V}/{^}: “Caller List” i M
Press {V} to search from the most
recent call, or press {^} to search
from the oldest call.
– “Private Caller”: The caller
requests not to send caller
information.
L If the other party’s name is
displayed on the screen, you can
switch the screen between the
name and its phone number by
pressing 9 repeatedly.
L If the unit is connected to a PBX
system, caller information may not be
properly received. Contact your PBX
supplier.
4
To call back, press {C}.
To exit, press {ih}.
Missed calls
Note:
If a call is not answered, the unit treats it
as a missed call and y is displayed. This
lets you know if you should view the
caller list to see who called while you
were away.
Even if only one missed call in the caller
from the display. When you receive
another new call, y is displayed again.
L If the item has already been viewed or
answered:
– “Q” is displayed. (KX-TG6411/
KX-TG6421)
– “Q” is displayed, even if the item
was viewed or answered using
another handset. (KX-TG6412/
KX-TG6413)
L To erase the item, press W. i
{V}/{^}: “Yes” i M
L If the call matches an entry in the call
barred list, the number is logged with
Phonebook name display
When caller information is received and
it matches a phone number stored in the
phonebook, the stored name in the
25
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 26 Monday, April 27, 2009 3:13 PM
Caller ID Service
L If you do not want to dial the area
codes when making calls from the
caller list, you can store the area
codes which you want the unit to
delete automatically (page 21).
5
To store the name, continue from
Editing a caller’s phone
number before calling back
1
2
3
8 (middle soft key)
{V}/{^}: “Caller List” i M
{V}/{^}: Select the desired entry.
L If the other party’s name is
displayed on the screen, you can
switch the screen between the
name and its phone number by
pressing 9 repeatedly.
4
5
8 i {V}/{^}: “Edit & Call”
i M
Edit the number.
L Press dial key ({0} to {9}) to add,
^ to delete.
6
{C}
Erasing caller information
1
2
3
8 (middle soft key)
{V}/{^}: “Caller List” i M
{V}/{^}: Select the desired entry.
i 8
4
5
{V}/{^}: Select “Erase” or “Erase
All”. i M
{V}/{^}: “Yes” i M i {ih}
Storing caller information to
the phonebook
1
2
3
8 (middle soft key)
{V}/{^}: “Caller List” i M
{V}/{^}: Select the desired entry.
i 8
4
{V}/{^}: “Add Phonebook” i
M
26
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 27 Monday, April 27, 2009 3:13 PM
Answering System
announced to callers even though
their messages are not recorded.
Answering system
Available for:
KX-TG6421
Turning the answering
system on/off
The answering system can answer and
record calls for you when you are
unavailable to answer the phone.
You can also set the unit to play a
greeting message but not to record
caller messages by selecting
The answering system is preset to on.
Base unit
Press {s} to turn on/off the answering
system.
“Greeting Only” as the recording
time setting (page 32).
L When the answering system is turned
on, the answer on indicator lights up.
Important:
L When callers leave messages, the
unit records the day and time of each
message. Make sure the date and
time have been set correctly (page
Handset
1
2
8 (middle soft key)
{V}/{^}: “Answer System” i
M
L Answering system announcements
are in English only.
3
{V}/{^}: Select “Answer On” or
“Answer Off”. i M i
{ih}
Memory capacity
The total recording capacity (including
your greeting message) is about 20
minutes. A maximum of 64 messages
can be recorded.
Note:
L When the answering system is turned
on, D is displayed next to the
battery icon.
Note:
L If message memory becomes full:
– “Messages Full” is shown on the
handset display.
Call screening
While a caller is leaving a message, you
can listen to the call through the
handset’s speaker. To adjust the
speaker volume, press {^} or {V}
repeatedly. You can answer the call by
pressing {C} on the handset.
The default setting is “On”.
– The answer on indicator on the
base unit flashes rapidly when the
answering system is turned on.
L When the message memory becomes
full:
– If you use the pre-recorded greeting
message, the unit automatically
switches to another pre-recorded
greeting message asking callers to
call again later.
1
2
8 (middle soft key)
{V}/{^}: “Answer System” i
M
3
4
{V}/{^}: “Settings” i M
– If you recorded your own greeting
message, the same message is still
{V}/{^}: “Call Screening” i
M
27
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 28 Monday, April 27, 2009 3:13 PM
Answering System
5
{V}/{^}: Select the desired setting.
i M i {ih}
recorded greeting message asking
callers to call again.
Erasing your greeting message
(Resetting to a pre-recorded greeting
message)
Greeting message
If you want to use a pre-recorded
greeting message once you record your
own greeting message, you need to
erase your own greeting message.
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– pre-recorded greeting message
1
2
8 (middle soft key)
{V}/{^}: “Answer System” i
M
Recording your greeting
message
You can record your own greeting
message (2 minutes max.).
3
4
{V}/{^}: “Greeting” i M
{V}/{^}: “Default” i M
2 times
5
{ih}
1
2
8 (middle soft key)
{V}/{^}: “Answer System” i
M
Playing back the greeting
message
3
4
5
6
{V}/{^}: “Greeting” i M
{V}/{^}: “Start REC” i M
{V}/{^}: “Yes” i M
1
2
8 (middle soft key)
{V}/{^}: “Answer System” i
M
Hold the handset about 20 cm away
and speak clearly into the
microphone.
3
4
{V}/{^}: “Greeting” i M
{V}/{^}: “Play Greeting” i
M
7
8
Press O to stop recording.
5
{ih}
{ih}
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded
greeting messages:
Listening to messages
using the base unit
When new messages have been
recorded, {6} on the base unit flashes.
Press {6}.
L If new messages have been recorded,
the base unit plays back new
messages.
– If you erase or do not record your own
greeting message, the unit plays a
pre-recorded greeting asking callers
to leave a message.
callers’ messages are not recorded
and the unit plays a different pre-
L If there are no new messages, the
base unit plays back all messages.
28
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 29 Monday, April 27, 2009 3:13 PM
Answering System
Note:
Note:
L When the answer on indicator on the
base unit flashes rapidly, the message
memory is full (“Memory capacity”,
L To switch to the receiver, press {C}.
L If “Messages Full” is shown on the
display, u and the total number of
new messages are not displayed.
Operating the answering
system during playback
Operating the answering
system
8 (middle soft key) i
{V}/{^}: “Answer System” i M
Key
Operation
{^} or {V}
Adjust the speaker
volume
Key
Operation
{^} or {V}
Adjust the receiver
or speaker volume
(during playback)
{7}
{8}
{■}
Repeat message
Skip message
Stop playback
{1}
{2}
{3}
Repeat message
(during playback)
{4}
Erase currently playing
message
Skip message
(during playback)
*1 If pressed within the first 5 seconds of
a message, the previous message is
played.
Enter the
“Settings” menu
{4}
{5}
{6}
Play new messages
Play all messages
Erasing all messages
Press {4} 2 times while the unit is not in
use.
Play greeting
message
{7}{6}
{8}
Record greeting
message
Listening to messages
using the handset
When new messages have been
recorded, u is displayed on the
handset with the total number of new
messages.
Turn answering
system on
{9} or O
{0}
Stop recording
Stop playback
Turn answering
system off
{*}{4}
Erase currently
playing message
1
2
8 (middle soft key)
{V}/{^}: “Answer System” i
M
{*}{5}
Erase all messages
Erase greeting
{*}{6}
3
4
{V}/{^}: Select “Play New Msg.”
or “Play All Msg.”. i M
message
When finished, press {ih}.
29
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 30 Monday, April 27, 2009 3:13 PM
Answering System
*1 If pressed within the first 5
Remote access code
seconds of a message, the
previous message is played.
*2 You can also erase as follows:
W i {V}/{^}: “Yes” i M
*3 Unit resets to a pre-recorded
greeting message.
A 3-digit remote access code must be
entered when operating the answering
system remotely. This code prevents
unauthorised parties from listening to
your messages remotely.
Important:
L In order to operate the answering
system remotely, you must first set a
remote access code.
Calling back (Caller ID
subscribers only)
If caller information is received for the
call, you can call the caller back while
listening to a message.
1
2
8 (middle soft key)
{V}/{^}: “Answer System” i
M
1
2
Press 8 during playback.
3
4
5
{V}/{^}: “Settings” i M
{V}/{^}: “Call Back” i M
{V}/{^}: “Remote Code” i M
To turn on remote operation, enter
the desired 3-digit remote access
code.
Editing the number before calling
back
1
2
3
Press 8 during playback.
{V}/{^}: “Edit & Call” i M
Edit the number. i {C}
L To turn off remote operation,
press {*}.
6
M i {ih}
Erasing all messages
Using the answering system
remotely
1
2
8 (middle soft key)
{V}/{^}: “Answer System” i
M
1
Dial your phone number from a
touch-tone phone.
3
4
{V}/{^}: “Erase All Msg.” i
M
2
After the greeting message starts,
enter your remote access code.
L The unit announces the number of
new messages.
{V}/{^}: “Yes” i M i {ih}
3
4
Follow the voice guidance prompts
as necessary or control the unit
Remote operation
Using a touch-tone phone, you can call
your phone number from outside and
access the unit to listen to messages or
change answering system settings. The
unit’s voice guidance prompts you to
press certain dial keys to perform
different operations.
When finished, hang up.
Note:
L You can also leave a message just as
any outside caller can. After the
greeting message starts, press {*} to
skip the greeting message and record
your message after the beep.
30
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 31 Monday, April 27, 2009 3:13 PM
Answering System
Voice guidance
Turning on the answering
system remotely
If the answering system is off, you can
turn it on remotely.
During remote operation, the unit’s voice
guidance starts and prompts you to
press {1} to perform a specific
operation, or press {2} to listen to more
available operations.
1
2
3
Dial your phone number from a
touch-tone phone.
Let the phone ring 15 times.
Remote commands
L A long beep is heard.
You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.
Enter your remote access code
within 10 seconds after the long
beep.
L The greeting message is played
back.
Key
Operation
{1}
Repeat message
(during playback)
L You can either hang up, or enter
your remote access code again
and begin remote operation (page
30).
{2}
Skip message
(during playback)
{4}
{5}
{6}
{7}
{9}
Play new messages
Play all messages
Play greeting message
Record greeting message
Answering system
settings
Stop recording
Stop playback
Number of rings before the
unit answers a call
You can change the number of times the
phone rings “Number of Rings”
before the unit answers a call. You can
select 2 to 7 rings, or “Auto”.
The default setting is “4 Rings”.
“Auto”: The unit’s answering system
answers at the end of the 2nd ring when
new messages have been recorded, or
at the end of the 5th ring when there are
no new messages. If you call your phone
from outside to listen to new messages
new messages when the phone rings for
the 3rd time. You can then hang up
without being charged for the call.
{0}
Turn answering system off
{*}{4}
Erase currently playing
message
{*}{5}
Erase all messages
{*}{6}
Erase greeting message
(during greeting message
playback)
{*}{#}
End remote operation
(or hang up)
*1 If pressed within the first 5
seconds of a message, the
previous message is played.
*2 Unit resets to a pre-recorded
greeting message.
1
8 (middle soft key)
31
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 32 Monday, April 27, 2009 3:13 PM
Answering System
2
{V}/{^}: “Answer System” i
M
Caller’s recording time
You can change the maximum message
recording time allotted to each caller.
You can also select “Greeting Only”
which sets the unit to greet callers but
not record messages. The default
setting is “3 Minutes”.
3
4
{V}/{^}: “Settings” i M
{V}/{^}: “Number of Rings” i
M
5
{V}/{^}: Select the desired setting.
i M i {ih}
1
2
8 (middle soft key)
For voice mail service subscribers
To receive voice mail and use answering
system properly, please note the
following:
{V}/{^}: “Answer System” i
M
3
4
{V}/{^}: “Settings” i M
33) provided by your service provider/
telephone company rather than the
unit’s answering system, turn off the
L To use this unit’s answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
{V}/{^}: “Recording Time” i
M
5
{V}/{^}: Select the desired setting.
i M i {ih}
Note:
L When you select “Greeting Only”:
– If you do not record your own
message, the unit will play the pre-
recorded greeting-only message
asking callers to call again later.
– If you use your own message,
record the greeting-only message
asking callers to call again later
If your service provider/telephone
company cannot do this:
– Set this unit’s “Number of
Rings” setting so that this unit’s
answering system answers calls
before the voice mail service of your
service provider/telephone
company does. It is necessary to
check the number of rings required
to activate the voice mail service
provided by your service
provider/telephonecompanybefore
changing this setting.
– Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
32
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 33 Monday, April 27, 2009 3:13 PM
Voice Mail Service
Voice mail service
Voice mail is an automatic answering
service offered by your service provider/
telephone company. After you subscribe
to this service, your service provider/
telephone company’s voice mail system
answers calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
When you have new messages, # is
displayed on the handset if message
indication service is available. Please
contact your service provider/telephone
company for details of this service.
Important:
L If # still remains on the display even
after you have listened to new
messages, turn it off by pressing and
holding {#} for 2 seconds.
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
33
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 34 Monday, April 27, 2009 3:13 PM
Intercom/Locator
Intercom
Transferring calls,
conference calls
Available for:
KX-TG6412/KX-TG6413
Available for:
KX-TG6412/KX-TG6413
Intercom calls can be made between
handsets.
Outside calls can be transferred
between 2 handsets.
Note:
L If you receive an outside call while
talking on the intercom, you hear
interrupt tones. To answer the call,
press {ih}, then press {C}.
L When paging the handset, the paged
handset beeps for 1 minute.
1
During an outside call, press 4 to
put the call on hold.
L k flashes to indicate the outside
call is on hold.
2
3
Enter the desired handset number
you want to transfer to.
Making an intercom call
Wait for the paged party to answer.
L If the paged party does not
answer, press 4 to return to the
outside call.
1
2
8 (middle soft key) i 4
To page a specific handset, enter the
handset number.
4
To transfer the call:
Press {ih}.
L The outside call is routed to the
handset.
L To stop paging, press {ih}.
3
When you finish talking, press
{ih}.
To establish a conference call:
Press {3}.
Answering an intercom call
1
2
Press {C} to answer the page.
L To leave the conference, press
{ih}. The other parties can
continue the conversation.
When you finish talking, press
{ih}.
Transferring a call without speaking
to the other handset user
Handset locator
1
You can locate a misplaced handset by
pressing {x} on the base unit.
L All registered handset(s) beep(s) for 1
minute.
2
{ih}
L The outside call rings at the other
handset.
Note:
To stop paging, press it again or {ih}
L If the other handset user does not
answer the call within 1 minute, the
call rings at your handset again.
on the handset.
34
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 35 Monday, April 27, 2009 3:13 PM
Intercom/Locator
Answering a transferred call
Press {C} to answer the page.
Note:
L After the paging party disconnects,
you can talk to the outside caller.
35
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 36 Monday, April 27, 2009 3:13 PM
Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple
characters assigned to it. The characters that can be entered depend on the
character entry mode (page 36).
– Press {^} or {V} to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press ^ to erase the character or number highlighted by the cursor. Press and
hold ^ to erase all characters or numbers.
– Press {*} to switch between uppercase and lowercase.
– If you do not press any dial key within 5 seconds after entering a character, the
character is fixed and the cursor moves to the next space.
– When entering another character located on the same dial key, operation will differ
depending on the display language you select.
English
Press {V} to move the cursor to the next space, then press the appropriate dial
key.
Arabic/Persian
Press {^} to move the cursor to the next space, then press the appropriate dial
key.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9),
Arabic/Persian ( ) and Extended (G). When in these entry modes except
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
/ (right soft key) i {V}/{^}: Select a character entry mode. i M
Note:
L When you select Arabic or Persian as the display language, numbers in the
character table are displayed in Arabic or Persian.
Alphabet character table (ABC)
Numeric entry table (0-9)
36
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 37 Monday, April 27, 2009 3:13 PM
Useful Information
Arabic character table (
)
L When you select Arabic as the display language, Arabic character table is
available.
Persian character table (
)
L When you select Persian as the display language, Persian character table is
available.
Extended character table (N)
L The following are used for both uppercase and lowercase:
37
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 38 Monday, April 27, 2009 3:13 PM
Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message
Cause/solution
Check Phone Line L The supplied telephone line cord has not been
connected yet or not connected properly. Check the
Error
L Recording was too short. Try again.
Failed
handset (the receiver) is in standby mode and try
again.
Incomplete
L The receiver’s phonebook memory is full. Erase the
unnecessary phonebook entries from the other
handset (the receiver) and try again.
Memory Full
L The phonebook memory is full. Erase unnecessary
L Message memory is full. Erase unnecessary
L The call barred list memory is full. Erase unnecessary
No link.
Reconnect AC
adaptor.
L The handset has lost communication with the base
unit. Move closer to the base unit and try again.
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset’s registration may have been cancelled.
Re-register the handset (page 23).
Use rechargeable
battery.
L A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
You must first
subscribe to
Caller ID.
L You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a Caller
ID service, this message will not be displayed.
*1 KX-TG6421
*2 KX-TG6412/KX-TG6413
38
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 39 Monday, April 27, 2009 3:13 PM
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s
AC adaptor and turn on the handset.
General use
Problem
Cause/solution
The handset does not
automatically turn on after
installing/replacing batteries.
L The battery is empty or too weak to turn on the
power. Place the handset on the base unit or
charger, and let it charge.
The unit does not work.
L Make sure the batteries are installed correctly
L Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
L The handset has not been registered to the
I cannot hear a dial tone.
L Make sure that you are using the supplied
telephone line cord. Your old telephone line
cord may have a different wiring configuration.
L The base unit’s AC adaptor or telephone line
cord is not connected. Check the connections.
L If you are using a splitter to connect the unit,
remove the splitter and connect the unit to the
wall jack directly. If the unit operates properly,
check the splitter.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
39
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 40 Monday, April 27, 2009 3:13 PM
Useful Information
Problem
Cause/solution
I do not know how to erase y
L There are unviewed missed calls remaining.
(Missed call) from the display.
View them and erase y in the following way.
1
2
3
8 (middle soft key)
{V}/{^}: “Caller List” i M
Press {V} to search from the most recent
call, or press {^} to search from the oldest
call.
Programmable settings
Problem
Cause/solution
I have changed the display
language to a language I
cannot read.
While programming, the
handset starts to ring.
L A call is being received. Answer the call and
start again after hanging up.
While programming, the
display returns to standby
mode.
L A call matching an entry in the call barred list
is being received. Wait and try again later.
I cannot register a handset to a L You entered the wrong PIN. If you forget your
base unit.
PIN, contact your nearest Panasonic service
centre.
L Place the handset and the base unit away
from other electrical appliances.
*1 KX-TG6421
Battery recharge
Problem
Cause/solution
The handset beeps and/or )
L Battery charge is low. Fully charge the
flashes.
batteries (page 8).
I fully charged the batteries, but L Clean the charge contacts and charge again
) still flashes.
I fully charged the batteries, but L Clean the battery ends (S, T) and the
the operating time seems to be
charge contacts with a dry cloth and charge
shorter.
again.
The handset display is blank.
L The handset is not turned on. Turn the power
40
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 41 Monday, April 27, 2009 3:13 PM
Useful Information
Making/answering calls, intercom
Problem
Cause/solution
w is flashing.
L The handset is too far from the base unit.
Move closer.
L The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the
base unit.
L You are using the handset or base unit in an
area with high electrical interference. Re-
position the base unit and use the handset
away from sources of interference.
L The handset is not registered to the base unit.
Register it (page 23).
Noise is heard, sound cuts in
and out.
L You are using the handset or base unit in an
area with high electrical interference. Re-
position the base unit and use the handset
away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
The handset does not ring.
L The ringer volume is turned off. Adjust ringer
The base unit does not ring.
L The ringer volume is turned off. Adjust ringer
I cannot make a call.
L The dialling mode may be set incorrectly.
L The handset is too far from the base unit.
Move closer and try again.
L Another unit is in use. Wait and try again later.
L Answering system is being used. Wait and
try again later.
L The key lock feature is turned on. Turn it off
*1 KX-TG6421
41
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 42 Monday, April 27, 2009 3:13 PM
Useful Information
Caller ID
Problem
Cause/solution
Caller information is not
displayed.
L You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to
display.
L Depending on your service provider/
telephone company, the unit may display the
caller’s information at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has shifted.
L Incorrect time information from incoming
Caller ID changes the time. Set the time
The name stored in the
phonebook is not fully
displayed while an outside call
is being received.
L Edit the phonebook entry name to fit in 1 line
of text (page 17).
42
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 43 Monday, April 27, 2009 3:13 PM
Useful Information
Answering system (KX-TG6421)
Problem
Cause/solution
The unit does not record new
messages.
L The answering system is turned off. Turn it on
L The message memory is full. Erase
unnecessary messages (page 29).
L The recording time is set to “Greeting
L If your own greeting message is not recorded
properly, callers are unable to leave a
message. Record your own greeting message
L If you subscribe to a voice mail service,
messages are recorded by your service
provider/telephone company, not your
telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 31).
My own greeting message
cannot be properly heard.
L Record your own greeting message again
I cannot operate the answering L Someone is using the unit. Wait for the other
system.
user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.
I cannot operate the answering L You are entering the wrong remote access
system remotely.
code. If you have forgotten your remote
access code, enter the remote access code
setting to check your current code (page 30).
L Press each key firmly.
L The answering system is turned off. Turn it on
L You are using a rotary/pulse telephone. Try
again using a touch-tone phone.
While recording a greeting
message or listening to
messages, the unit rings and
the operation stops.
L A call is being received. Answer the call and
try again later.
43
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 44 Monday, April 27, 2009 3:13 PM
Useful Information
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture L Disconnect the AC adaptor and telephone line
has entered the handset/base
unit.
cord from the base unit. Remove the batteries
from the handset and leave to dry for at least
3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use. If the unit does not
work properly, contact your nearest
Panasonic service centre.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
Wall mounting
■ Base unit
■ Charger
25 mm
67 mm
Screws
(Not supplied)
Screws
(Not supplied)
Hooks
Hooks
Space
(2 mm)
Space
(6 mm)
Longer than
20 mm
Longer than
20 mm
44
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 45 Monday, April 27, 2009 3:13 PM
Index
Mute: 15
P
R
Pause: 14
Phonebook: 17
PIN: 21
Power failure: 9
Power on/off: 12
Privacy mode: 20
Index
A
Alarm: 21
Answering calls: 14
Answering system: 27
Call screening: 27
Greeting only: 32
Redialling: 14
Number of rings: 31
Recording time: 32
Remote access code: 30
Remote operation: 30
Area code: 21
Repeater: 23
Ringer tone: 19
S
T
Speakerphone: 14
Time adjustment: 19
Transferring calls: 34
Troubleshooting: 39
V
Voice mail: 33
Volume
Receiver: 14
Ringer (Base unit): 20
Speaker: 14
B
C
Caller ID service: 25
Caller list: 25
Caller list edit: 26
Call share: 15
Call waiting: 15
Call Waiting Caller ID: 15
Chain dial: 18
W
Wall mounting: 44
Character entry: 36
Conference calls: 34
D
Date and time: 13
Dialling mode: 13
Display
Contrast: 19
Language: 12
E
G
H
Error messages: 38
Greeting message: 28
Handset
Deregistration: 23
Locator: 34
Registration: 23
I
Incoming call barring: 22
Intercom: 34
K
M
Key lock: 16
Keytones: 19
Making calls: 14
Missed calls: 25
45
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 46 Monday, April 27, 2009 3:13 PM
Notes
46
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 47 Monday, April 27, 2009 3:13 PM
Notes
47
Download from Www.Somanuals.com. All Manuals Search And Download.
TG6411-6421BX(e).book Page 48 Monday, April 27, 2009 3:13 PM
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic Communications Co., Ltd.
© Panasonic Communications Co., Ltd. 2009
PNQX1690ZA CC0509DQ0
Download from Www.Somanuals.com. All Manuals Search And Download.
|