Palm PDAs Smartphones IIIc User Manual

Handbook  
for the  
Palm IIIcOrganizer  
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Contents  
About This Book  
Chapter 1: Introduction to Your Palm IIIc™ Organizer  
Accent strokes ..................................................................................34  
Additional non-English characters ...............................................34  
Navigation strokes ..........................................................................35  
Graffiti ShortCuts ............................................................................35  
Using the onscreen keyboard ............................................................36  
Using your computer keyboard ........................................................37  
Importing data .....................................................................................37  
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Chapter 3: Managing Your Applications  
Chapter 4: Using Your Basic Applications  
Attaching notes ............................................................................... 72  
Choosing fonts ................................................................................ 73  
Application-specific tasks.................................................................. 74  
Date Book .........................................................................................74  
Address Book ..................................................................................88  
To Do List .........................................................................................93  
Memo Pad ........................................................................................ 98  
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Chapter 5: Communicating Using Your Organizer  
Chapter 6: Advanced HotSync® Operations  
Selecting the conduits for a modem HotSync operation .........156  
Performing a HotSync operation via a modem ........................157  
Conducting a HotSync operation via a network ..........................158  
Connecting to your companys dial-in server ...........................158  
Performing a network HotSync operation ................................161  
Using File Link...................................................................................161  
Creating a user profile ......................................................................162  
Contents  
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Chapter 7: Setting Preferences for Your Organizer  
Appendix A: Maintaining Your Organizer  
Caring for your organizer................................................................ 193  
Battery considerations......................................................................195  
Resetting your organizer .................................................................195  
Performing a soft reset .................................................................195  
Performing a hard reset ...............................................................196  
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Appendix B: Frequently Asked Questions  
Appendix C: Creating a Custom Expense Report  
Programming the mapping table....................................................218  
Using applications other than Microsoft Excel .............................222  
Appendix D: Non-ASCII Characters for Login Scripts  
Carriage return and line feed ..........................................................223  
Product Regulatory Information  
FCC Statement ...................................................................................225  
Canadian ICES-003 Statement .........................................................226  
CE Compliance Statement................................................................226  
Battery Warning ................................................................................226  
Index  
........................................................................................................ 229  
Contents  
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Page viii  
Handbook for the Palm IIIc™ Organizer  
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About This Book  
Welcome to the Palm IIIc™ connected organizer. This handbook is  
designed to help you get up and running quickly on your organizer.  
It describes all you need to know about how to use your Palm IIIc  
organizer and the applications that come with it.  
It walks you through:  
Locating all the parts of your organizer  
Viewing and entering data  
Using your organizer with your computer  
Personalizing your organizer with your own preference settings  
After you become familiar with the basic functionality of your  
organizer, you can use the rest of this handbook as a reference for less  
common tasks, for maintaining your organizer, and also as a source of  
information if you have problems operating it.  
About This Book  
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Chapter 1  
Introduction to Your  
Palm IIIc Organizer  
This chapter explains the physical buttons and controls on your  
Palm IIIc™ connected organizer, how to use your organizer for the  
®
first time, and how to use HotSync technology to synchronize your  
organizer and Palm™ Desktop organizer software.  
Getting to know your Palm IIIc organizer  
What is a Palm IIIc organizer?  
With your Palm IIIc organizer, you will no longer have trouble getting  
to meetings and appointments on time, remembering peoples names  
and personal details, or tracking all the items on your To Do list. Your  
organizer can help you improve your track record in all these areas,  
both at work and at home.  
You can enter all your scheduled events in Date Book, and set an  
alarm to remind you of important meetings. You can view scheduled  
events by the day, week, or month, and you also have an agenda view  
for displaying current events and To Do items at the same time. Keep  
all your contact names, addresses, phone numbers, and other details  
in Address Book, so you can find them as soon as you need them. Add  
your tasks to To Do List, prioritize them so you dont overlook them,  
and assign them a due date.  
To make sure you dont lose any of this important information, you  
can synchronize your data with Palm Desktop software on your  
computer so you always have a backup copy. You can set different  
levels of security for your organizer so unauthorized eyes cannot view  
your data.  
When you are out of the office, track your expenses for your expense  
reports; then transfer the data to your computer to print it out. You can  
write, edit, and view your e-mail, and then synchronize your e-mail  
with your desktop E-Mail application when you return to your office.  
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System requirements  
To install and operate Palm Desktop software, your computer system  
must meet the following requirements:  
Minimum requirements  
Windows 95, Windows 98, or Windows NT 4.0  
IBM-compatible 486 computer or higher  
8 MB RAM (memory) minimum,  
16 MB recommended  
20 MB available hard disk space  
VGA monitor or better  
CD-ROM drive (you can also download the Palm Desktop  
software from http:/ / www.palm.com, or order 3.5" diskettes from  
Palm Computing)  
Mouse  
®
One available serial port or USB port (PalmConnect USB Kit sold  
separately)  
Optional equipment  
®
Modem (such as a PalmModem accessory)  
Windows-compatible printer  
Infrared communication device  
Macintosh compatibility  
You can connect your organizer to your Macintosh using the  
®
PalmConnect Serial Kit or PalmConnect USB Kit (sold separately).  
Upgrade Information  
®
If you already own a Palm Computing handheld, we recommend  
that you install the version of Palm Desktop software that comes with  
your new Palm IIIc organizer into the same folder as your current  
Palm Desktop software. When you install the new version in the same  
folder as the previous version, all your data is preserved. If you use  
another personal information manager (PIM), you still need to install  
Palm Desktop software in order to add HotSync Manager, conduit  
software, and other features of Palm Desktop software to your  
computer.  
You perform HotSync operations in exactly the same way, so you can  
quickly synchronize your old data with your new organizer.  
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To upgrade:  
1. Read the Getting Started guide for an overview of the complete  
installation process.  
2. Synchronize your old organizer with your old Palm Desktop  
software. This ensures that the latest information from your  
organizer is on your desktop computer.  
3. (Optional) To ensure against any data loss, go to the folder that  
stores Palm Desktop software, copy the folder and all its contents,  
rename it (for example, Palm Backup), and store the copy outside  
the Palm Desktop software folder.  
4. Follow the installation instructions in “Installing Palm Desktop  
software” later in this chapter. Be sure to install the new software  
in the same folder as the old software.  
5. To prepare for the first HotSync operation that synchronizes your  
new organizer with your new Palm Desktop software, go to the  
HotSync Manager and choose Custom.  
Note:  
Be sure your username appears in the box at the top of the  
Custom dialog box. If not, select your username.  
6. For all conduits, click Change and select the option Desktop  
overwrites handheld. Then click Done. See “Customizing HotSync  
application settings” in Chapter 6 for more information.  
7. Place your new organizer in the cradle and press the HotSync  
button. If the Select User dialog box appears, select your username.  
Note:  
If you customized the modem setup on your old  
organizer, you must re-enter the modem init string.  
Any passwords you set on your old organizer are not  
restored during this HotSync operation. Records you  
previously marked Private are still marked Private, but  
you need to reenter a password on your new organizer.  
Each organizer must have a unique name  
After you complete the upgrade process described above, you have  
two organizers with the same name. This is an undesirable situation.  
Each organizer must have a unique name in order to prevent  
unexpected results during HotSync operations and other  
complications.  
We strongly recommend that you perform a hard reset on your old  
organizer. See “Performing a hard reset” in Appendix A for details.  
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A hard reset not only erases all data from the old organizer; it also  
erases the name and makes that organizer a clean slate, ready to  
receive a new name. The next time you perform a HotSync operation  
with this old organizer, you are asked to give it a name. Be sure to give  
it a unique name.  
Palm IIIc components  
Locating front panel controls  
Battery  
charge light  
Screen  
Graffiti writing area  
Scroll button  
Power button/  
Application buttons  
Brightness control  
Power  
Turns your organizer on or off and controls the  
brightness.  
button/  
Brightness  
control  
If your organizer is turned off, pressing the power  
button turns the organizer on and returns you to the  
last screen you viewed. Press the power button to  
turn the organizer off.  
If you have difficulty seeing the information  
onscreen, use the brightness control to adjust the  
screen depending on the lighting conditions where  
you use your organizer. Press the power button and  
hold it down for about two seconds to access the  
Brightness dialog box. You can conserve battery life  
by reducing the brightness level of the display.  
Battery  
charge light  
Illuminates when the organizer is in the cradle and  
the battery is charging. When the battery is fully  
charged, the light turns off.  
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Organizer  
screen  
Displays the applications and information stored in  
your organizer. It is touch-sensitive and responds to  
the stylus.  
®
Graffiti  
The area where you write letters and numbers using  
®
writing  
area  
the Graffiti alphabet. See Chapter 2 to learn how to  
write Graffiti characters.  
Scroll  
button  
Displays text and other information that extends  
beyond the area of the organizer screen. Pressing the  
lower half of the scroll button scrolls down to view  
information below the viewing area, and pressing the  
upper half of the button scrolls up to view the  
information above the viewing area.  
Application  
buttons  
Activates the individual organizer applications that  
correspond to the icons on the buttons: Date Book,  
Address Book, To Do List, and Memo Pad. See  
Buttons preferences” in Chapter 7 for details on  
reassigning these buttons to activate any application  
on your organizer.  
Tip:  
If your organizer is turned off, pressing any  
application button activates the organizer and  
opens the corresponding application.  
Using the onscreen brightness control  
You may need to make adjustments by changing the amount of  
brightness on the screen.  
To adjust the brightness:  
1. Press the power button and hold it down for about two seconds.  
2. Do one of the following:  
To change the brightness in small increments, tap to the left or  
right of the slider.  
To change the brightness in larger increments, drag the slider to  
the left or right.  
Tip:  
You can also press the scroll button to move the slider  
incrementally.  
3. Tap Done.  
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Protective flip cover  
The cover protects the organizer screen when it is not in use and helps  
reduce glare while you use your organizer. You can open the cover so  
that it is at an angle, open it fully, or remove it altogether by pulling  
the cover out of the holes on the sides of the organizer. To reattach the  
cover, reinsert the pegs in the holes.  
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Locating back panel components  
IR port  
Reset  
button  
Stylus  
Serial  
connector  
Stylus  
Slides in and out of the slot in the back panel of  
the organizer. To use the stylus, remove it from  
the slot and hold it as you would a pen or pencil.  
IR port  
Uses infrared technology to transmit data to and  
®
receive data from other Palm Computing  
platform handhelds, and to perform HotSync  
operations. See “Beaming information” in  
Chapter 5 and “IR HotSync operations” in  
Chapter 6 for more information.  
Reset button  
Under normal use, you should not have to use  
the reset button. See Appendix A for information  
about when and how to use the reset button.  
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Serial connector  
Connects your organizer to the cradle, which in  
turn connects to the back of your computer and  
through the AC adapter to the wall current. This  
allows you to recharge your organizer as well as  
update the information between your organizer  
and computer using HotSync technology.  
Note:  
The cradle must be plugged into the  
serial (COM) port at the back of your  
computer.  
Your organizer requires a dedicated port. It  
cannot share a port with an internal modem or  
other device. If you are unsure about the exact  
location of the serial port on your computer, refer  
to the users manual supplied with the computer.  
Important:  
Only use the AC adapter that came  
with your organizer. Other adapters  
could damage your organizer and  
will void the warranty.  
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An additional connection is made from the back  
of the cradles serial (COM) port connector to the  
AC adapter which plugs into any AC current  
outlet.  
AC adapter  
Recharging the battery  
Your organizer contains a Lithium-ion battery that is recharged each  
time you place the organizer in the cradle. Just place your organizer in  
the cradle for approximately four hours for an initial charge before  
you use it. Then place it in the cradle for minutes each day to recharge  
the battery to full capacity. A full charge will last up to two weeks with  
normal use. When you charge the battery, the battery icon on your  
organizer changes to a battery charging icon.  
Battery icon  
Battery charging icon  
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As the battery gets low, the battery icon indicates a low charge. Before  
the battery drains completely, perform a HotSync operation and then  
recharge the battery as soon as possible. If your organizer shuts down  
before recharging, you still have about a week to recharge the battery  
before you lose the data on your organizer.  
Viewing data while in the cradle  
You can set a preference so that you can continue to view data while  
your organizer is in the cradle and while the battery is being  
recharged. See “General preferences” in Chapter 7 for more  
information.  
Note:  
Turn your organizer off to fully recharge the battery.  
Palm Desktop organizer software  
Palm Desktop software extends many of the functions of your  
organizer to your computer and serves to back up your data. Viewing  
and editing your data using Palm Desktop software is optional.  
However, when you use it with your organizer and the built-in  
HotSync technology, you can fully synchronize the information on  
your organizer with the information on your computer.  
It is a good idea to back up your data in case something happens to the  
data on your organizer. Changes you make on your organizer or Palm  
Desktop software appear in both places after you synchronize.  
With Palm Desktop software, you can do the following:  
Work with your organizer applications on your computer. Palm  
List, and Memo Pad applications on your organizer, so you can  
view, enter, and modify any data stored on your organizer.  
Back up the data stored on your organizer with HotSync  
technology and synchronize the data on your Palm Desktop  
software. Synchronization is a one-step procedure that ensures  
your data is always safe and up-to-date. See “Exchanging and  
updating data: HotSync operations” in Chapter 4 for more  
information.  
Import and export data, so you can easily transfer data from other  
desktop applications into any of your main applications. See  
“Importing data” in Chapter 2 for more information.  
Print your Date Book, Address Book, To Do List, and Memo Pad  
information on any printer.  
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Installing Palm Desktop software  
The following instructions guide you through installing Palm  
Desktop software. After installation, refer to the online Help in Palm  
Desktop software for information about how to use the software.  
To ensure a safe and uninterrupted installation of Palm Desktop  
software, please do the following before installing:  
Turn off your computer and connect the cradle to it.  
If you are installing from diskettes (rather than the CD-ROM  
included in the box), make sure the original Palm Desktop  
software diskettes are write-protected, and then make backup  
copies of them. When you finish, use the copies to install the  
software, and store the original diskettes in a safe place. Refer to  
your computers manual or operating system documentation if  
you need information about locking or copying diskettes.  
Do not simply copy the Palm Desktop software files to your  
computers hard disk. You must use the installer to place the files  
in their proper locations and to decompress the files.  
To install Palm Desktop software:  
1. Exit any open programs, including those that run automatically at  
startup such as Microsoft Office, and disable any virus-scanning  
software.  
2. Insert the Palm Desktop software CD-ROM into the computers  
CD-ROM drive (or insert the diskette labeled Setup into the  
diskette drive).  
3. When the Palm Desktop Installer Menu appears, click the Install  
button to begin the installation procedure.  
4. Follow the onscreen instructions to complete the installation.  
During installation you will be asked to insert your organizer into  
the cradle.  
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Using your organizer with another PIM  
If you prefer to use another personal information manager (PIM), such  
as Microsoft Outlook, you still need to install Palm Desktop software  
in order to add HotSync Manager, the connection software, and other  
features of Palm Desktop software to your computer. The connection  
software, called a conduit, lets you synchronize the data between your  
organizer and your PIM.  
If the installation program detects that you have Microsoft Outlook on  
your computer, the program lets you choose between installing Palm  
Desktop software or installing the conduit for Outlook so that you can  
use that application as your PIM.  
For information on the availability of conduit software for the PIM  
you use, contact the vendor of your PIM or visit the web site  
http:/ / www.palm.com.  
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Tapping and typing  
Tap with the stylus to get things done  
Like using a mouse to click elements on a computer screen, using the  
stylus to tap elements on your organizer screen is the basic action that  
gets things done on your organizer.  
The first time you start your organizer, setup instructions appear on  
the screen. These instructions include a calibration screen, or digitizer.  
Calibration aligns the internal circuitry of your organizer with its  
touch-sensitive screen so that when you tap an element on the screen,  
the organizer can detect exactly which task you want to perform.  
Important  
: Always use the point of the stylus for tapping or making  
strokes on the organizer screen. Never use an actual pen,  
pencil, or other sharp object to write on the organizer  
screen.  
With your organizer turned on, you can tap the organizer screen to do  
many operations, such as the following:  
Open applications  
Choose menu commands  
Initiate a global Find operation  
Select options in dialog boxes  
Open the onscreen keyboards  
Just as you can drag the mouse to select text or move objects on your  
computer, you can also drag the stylus to select text. You can also use  
the stylus to drag the slider of any scroll bar.  
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Elements of the organizer interface  
Pick list  
Menu  
bar  
Check  
box  
Command  
buttons  
Icons  
Menu bar  
A set of commands that are specific to the application.  
Not all applications have a menu bar.  
Command  
buttons  
Tap a button to perform a command. Command  
buttons appear in dialog boxes and at the bottom of  
application screens.  
Icons  
Tap the icons to open applications  
, menus  
,
Calculator  
.
, and to find text anywhere in your data  
abc  
With the cursor in an input field, tap the dot to  
activate the alphabetic keyboard.  
123  
With the cursor in an input field, tap the dot to  
activate the numeric keyboard.  
Check box  
When a check mark appears in a check box, the  
corresponding option is active. If a check box is  
empty, tapping it inserts a check mark. If a check box  
is checked, tapping it removes the check mark.  
Pick list  
Page 16  
Tap the arrow to display a list of choices, and then tap  
an item in the list to select it.  
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Scroll  
bar  
Previous/next  
arrows  
Scroll bar  
Drag the slider, or tap the top or bottom arrow, to  
scroll the display one line at a time. To scroll to the  
previous page, tap the scroll bar just above the slider.  
To scroll to the next page, tap the scroll bar just below  
the slider.  
You can also scroll to the previous and next pages by  
pressing the upper and lower portions of the scroll  
button on the front panel of the organizer.  
Next/  
previous  
arrows  
Tap the up and down arrows to display the previous  
and next page of information; tap the left and right  
arrows to display the previous and next record.  
Opening applications  
You can use the Applications Launcher to open any application  
installed on your organizer. You can also open the four main  
applications — Date Book, Address Book, To Do List, and Memo Pad  
with the application buttons on the front panel of your organizer.  
Applications  
Launcher  
Memo  
Pad  
Date  
Book  
To Do  
List  
Address  
Book  
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Tip:  
When you press an application button on the front panel, you  
have instant access to the selected application. You don’t even  
need to turn on your organizer first.  
In addition to providing a way for you to open applications, the  
Applications Launcher displays the current time, battery level, and  
application category.  
To open an application:  
1. Tap the Applications icon  
.
2. Tap the icon of the application that you want to open. If you have  
many applications installed on your organizer, tap the scroll bar to  
see all of your applications.  
Tip:  
To find an application quickly, you can write the Graffiti  
character for the first letter of its name. The Applications  
Launcher scrolls to the first application with a name that  
begins with that letter. You can also assign application  
icons to different categories. See “Categorizing  
applications” in Chapter 3.  
Using menus  
Menus on your organizer are easy to use. Once you have mastered  
them in one application, you can use them the same way in all other  
applications.  
The menus of each application are illustrated in the section on that  
application in Chapter 4. The Edit menu is described in “Editing  
records” in Chapter 4.  
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To open the menu bar:  
1. Open an application (such as Memo Pad).  
2. Do one of the following:  
Tap the Menu icon  
.
Tap on the inverted title area at the top of the screen.  
Tap the title area  
Tap the Menu icon  
In this example, three menus are available: Record, Edit, and Options.  
The Record menu is selected and contains the commands New Memo,  
Delete Memo, and Beam Memo.  
Choosing a menu  
After you open the menu bar for an application, tap the menu that  
contains the command you want to use.  
The menus and menu commands that are available depend on the  
application that is currently open. Also, the menus and menu  
commands vary depending on which part of the application youre  
currently using. For example, in Memo Pad, the menus are different  
for the Memo list screen and the Memo screen.  
Graffiti menu commands  
Most menu commands have an equivalent Graffiti Command stroke,  
which is similar to the keyboard shortcuts used to execute commands  
on computers. The command letters appear to the right of the  
command names.  
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Menu commands  
Command letters  
Draw the Command stroke anywhere in the Graffiti area. When you  
draw the Command stroke, the Command toolbar appears just above  
the Graffiti writing area to indicate that you are in Command mode.  
Command  
Undo Cut Copy Paste  
Beam  
Delete  
The command toolbar displays context sensitive menu commands for  
the current screen. For example, if text is selected the menu icons  
displayed may be undo, cut, copy, and paste. Tap on an icon to select  
the command, or immediately write the corresponding command  
letter for an appropriate command in the Graffiti writing area.  
For example, to choose Select All in the Edit menu, draw the  
Command stroke, followed by the letter “s.”  
Note:  
Command mode is only active for a short time, so you must  
tap an icon or write the command letter immediately to choose  
the menu command.  
Displaying online tips  
Many of the dialog boxes that appear on your organizer contain an  
online Tips icon in the upper-right corner. Online tips anticipate  
questions you have in a dialog box, provide shortcuts for using the  
dialog box, or give you other useful information.  
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To display an online tip:  
1. Tap the Tips icon  
.
2. After you review the tip, tap Done.  
Four ways to enter data  
There are four ways to enter data into your organizer:  
Using the onscreen keyboard  
Using Graffiti writing  
Entering or importing data in Palm Desktop software and then  
synchronizing with your organizer  
Using an external keyboard  
Onscreen keyboard  
When you create or edit a record in an application such as Address  
Book, you can open the onscreen alphabetic and numeric keyboards  
to enter data.  
Tap here for numeric  
keyboard  
Tap here for  
alphabetic keyboard  
After a keyboard is open, you can tap to open any of the other  
keyboards, including the international keyboard. See “Using the  
onscreen keyboard” in Chapter 2 for more information.  
Note:  
You cannot enter Graffiti characters while using the onscreen  
keyboard.  
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Alpha  
Tab  
Backspace  
Caps lock  
Caps shift  
Carriage return  
Tap here to display  
alphabetic keyboard  
Numeric  
International  
Tap here to display  
international keyboard  
Tap here to display  
numeric keyboard  
Graffiti writing  
Your organizer includes Graffiti writing software as the primary  
system for entering text and numbers. With Graffiti writing, you write  
simple strokes with the stylus and they are instantly recognized as  
letters or numbers.  
Write letters here  
Write numbers here  
Division marks  
The Palm Desktop software CD-ROM includes Giraffe, a game you  
can use to practice Graffiti writing. See “Installing and removing  
applications” in Chapter 3 for installation instructions. The Memo Pad  
application is ideal for practicing Graffiti writing. This section  
explains how to open Memo Pad and use it to practice Graffiti writing.  
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To open Memo Pad:  
1. Press the Memo Pad application button  
2. Tap New.  
.
Note:  
A blinking cursor appears on the first line of the new  
memo to indicate where new text will appear.  
New  
memo  
cursor  
Tap  
New  
Write in Graffiti area  
See “Using Graffiti writing to enter data” in Chapter 2 for details.  
Using Palm Desktop software  
If you have new records you want to add to your organizer and prefer  
to use the computer keyboard rather than Graffiti writing or the  
onscreen keyboard, enter the data in Palm Desktop software or the  
PIM you have installed to use with your organizer.  
After the information is in Palm Desktop software, perform a HotSync  
operation to synchronize your organizer with your computer. See  
“Exchanging and updating data: HotSync operations” in Chapter 4 for  
more information.  
Chapter 1  
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Importing data  
If you already have data in a database on your computer, you can  
import it into Palm Desktop software. You can import data stored in  
computer applications such as spreadsheets and databases, or from  
another Palm Computing platform handheld. When you import data,  
you transfer the records to your organizer without having to enter  
them manually. See “Importing data” in Chapter 2 for more  
information.  
External keyboard  
You can connect an optional keyboard accessory to the serial  
connector on your organizer so you can type data directly into your  
organizer. External keyboards are very helpful when you need to  
enter large amounts of data quickly and accurately while you are  
away from your computer.  
Customizing your organizer  
You can customize your organizer by using the Preferences  
application. You can enter personal information such as your name  
and address; change the time and date; view different date and time  
formats when you travel; turn off sounds; and configure your  
organizer to work with a modem or network. See Chapter 7 for more  
information on customizing your organizer.  
To open the Preferences screens:  
1. Tap the Applications icon  
2. Tap the Preferences icon  
.
.
3. Tap the category pick list in the upper-right corner of the screen.  
4. Tap the Preferences category you want to view.  
The following procedures for setting the time and date give you an  
example of how to customize your organizer.  
You make changes to the time and date in General preferences.  
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To set the current time:  
1. Tap the Set Time box.  
Tap here  
2. Tap the up or down arrows to change the hour.  
3. Tap each number of the minute, and then tap the arrows to change  
them.  
4. Tap AM or PM.  
Note:  
Your organizer can also display time based on a 24-hour  
clock. See “Formats preferences” in Chapter 7 for more  
information.  
5. Tap OK.  
To set the current date:  
1. Tap the Set Date box.  
2. Tap the arrows to select the current year.  
Tap arrows to select year  
Tap to select month  
Tap to select date  
3. Tap a month.  
4. Tap the current date.  
Chapter 1  
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Chapter 2  
Entering Data in Your  
Palm IIIc Organizer  
This chapter explains how to enter data into your Palm IIIc™  
organizer by writing with the stylus in the Graffiti® writing area, by  
using the onscreen keyboard, by using the computer keyboard, or by  
importing data from another application.  
Using Graffiti writing to enter data  
Chapter 1 introduced Graffiti writing and briefly described how to use  
it to enter text in your applications. In this section, you learn the  
procedures for creating letters, numbers, punctuation, and symbols,  
as well as some Graffiti tips and tricks.  
Writing Graffiti characters  
Most people find they can enter text quickly and accurately with only  
minutes of practice. Graffiti writing includes any character you can  
type on a standard keyboard. The Graffiti strokes closely resemble the  
uppercase letters of the regular alphabet, which makes Graffiti writing  
easy to learn.  
There are four basic concepts for success with Graffiti writing:  
If you draw the character shape exactly as shown in the tables later  
in this chapter (like the shapes shown in the following diagram),  
you achieve 100% accuracy.  
The heavy dot on each shape shows where to begin the stroke.  
Certain characters have similar shapes, but different beginning  
and end points. Always begin the stroke at the heavy dot (you  
should not create the heavy dot; it is only there to show you where  
to begin the stroke).  
Chapter 2  
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Most characters require only a single stroke. When you lift the  
stylus from the Graffiti writing area, your organizer recognizes  
and displays the text character immediately. To accomplish single  
strokes, some Graffiti strokes are portions of the regular alphabet  
equivalents.  
The Graffiti writing area is divided into two parts: one for writing  
the letters of the alphabet and one for writing numbers. The small  
marks at the top and bottom of the Graffiti writing area indicate the  
two areas.  
Write letters here  
Write numbers here  
Division marks  
To write Graffiti letters:  
1. Tap the screen where you want your text to go.  
Note:  
You need to tap above the Graffiti writing area, and must  
see a blinking cursor before you write the text.  
2. Use the tables on the following pages to find the stroke shape for  
the letter you want to create. For example, the stroke shown below  
creates the letter “n.”  
Note:  
There are two different stroke shapes available for some  
letters. For these letters, choose the one thats easiest for  
you.  
Lift stylus  
here  
Start stroke  
at heavy dot  
As youll see later, you use the same shape to create both the  
uppercase and lowercase version of a letter.  
3. Position the stylus in the left-hand side of the Graffiti writing area.  
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4. Start your stroke at the heavy dot and draw the stroke shape as it  
appears in the tables.  
5. Lift the stylus from the screen at the end of the stroke shape.  
Thats all there is to it! When you lift the stylus from the screen, your  
organizer recognizes your stroke immediately and prints the letter at  
the insertion point on the screen.  
As soon as you lift the stylus from the screen, you can begin the stroke  
for the next character you want to write.  
Important:  
You must begin the character strokes in the Graffiti  
writing area. If you do not make Graffiti strokes in the  
Graffiti writing area, your organizer does not recognize  
them as text characters.  
Graffiti tips  
When using Graffiti writing, keep these tips in mind:  
Accuracy improves when you write large characters. You should  
draw strokes that nearly fill the Graffiti writing area.  
To delete characters, simply set the insertion point to the right of  
the character you want to delete and make the backspace stroke  
(a line from right to left) in the Graffiti writing area.  
Write at natural speed. Writing too slowly can generate  
recognition errors.  
Do not write on a slant. Vertical strokes should be parallel to the  
sides of the Graffiti writing area.  
Press firmly.  
Chapter 2  
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The Graffiti alphabet  
Letter  
A
Strokes  
Letter  
N
Strokes  
B
C
D
E
O
P
Q
R
F
G
H
S
T
U
I
V
J
W
X
Y
Z
K
L
M
Space  
Back Space  
Period  
tap twice  
Carriage  
Return  
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Writing capital letters  
You make capital letters with the same stroke shapes as the basic  
alphabet characters. To make capital letters, you must first “shift” to  
caps — just as you press the Shift key on a keyboard — and then write  
the character strokes.  
Note:  
Graffiti writing includes a feature that automatically  
capitalizes the first letter when you create a new sentence or a  
new record (by tapping New or a blank line).  
To draw the first letter of a word as a capital letter:  
Use the Caps Shift stroke:  
Caps  
Shift  
Tip:  
When Caps Shift is active, an “up arrow” symbol appears  
in the lower-right corner of the organizer screen. If you  
accidentally activate Caps Shift, backspace will cancel it.  
Caps Shift  
To enter only capital letters (Caps Lock):  
Use the Caps Lock stroke:  
Caps  
Lock  
Tip:  
When Caps Lock is active, an underlined “up arrow”  
symbol appears in the lower-right corner of the organizer  
screen. To return to lowercase, make the Caps Shift  
stroke.  
Caps Lock  
Writing numbers  
Writing numbers with Graffiti writing is similar to writing letters of  
the alphabet, except that you make the character strokes on the right-  
hand side (numbers side) of the Graffiti writing area.  
Chapter 2  
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Graffiti numbers  
Number  
0
Strokes  
Number  
5
Strokes  
1
6
2
3
4
7
8
9
Writing punctuation marks  
Graffiti writing can create any punctuation symbol that you can enter  
from a standard keyboard. All punctuation marks begin with a single  
tap on the Graffiti writing area. When you make this tap, you activate  
Punctuation Shift and a dot appears to show it is active. The next  
stroke you make with the stylus creates a punctuation mark.  
Punctuation shift  
Note:  
When Punctuation Shift is active, you can make a symbol  
stroke anywhere in the Graffiti writing area (the letters or  
numbers side).  
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Symbol  
Stroke  
Symbol  
Stroke  
Period  
.
Dash  
Comma  
,
Left Paren  
(
Apostrophe  
'
Right Paren  
)
Question  
?
Slash  
/
Exclamation  
!
Dollar  
$
Additional Graffiti punctuation  
@
#
%
^
&
*
<
>
+
"
=
|
:
\
{
}
[
]
~
`
;
tab  
Writing symbols and extended characters  
All symbols and extended characters begin with the stroke in the  
Graffiti writing area of your organizer:  
Symbol  
Shift  
When the Symbol Shift is active, a slanted shift symbol appears in the  
lower-right corner of the screen. The next stroke that you make creates  
the symbol or extended character.  
Symbol Shift  
Chapter 2  
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?
+
=
c
:
Y
=
X
!
ƒ
Writing accented characters  
To create accented characters, draw the stroke normally used to create  
the letter, followed by an accent stroke. Graffiti writing then adds the  
accent to the letter.  
For example, the following diagram shows the strokes required to  
draw an accented “e.”  
= e  
Accent strokes  
a
a
a
a
a
a
Using these accent strokes, you can write the following accented  
letters:  
à á â ã ä å è é ê ì í î ï ò ó ô õ ö ù ú û ü ÿ ý ñ  
Additional non-English characters  
You can write the following characters without any special  
punctuation or shifting:  
c
a
e
Note:  
You must write these non-English characters in the left side of  
the Graffiti writing area.  
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Navigation strokes  
In addition to character symbols, Graffiti writing includes special  
strokes that you can use to navigate within text or fields in your  
applications.  
Command  
Stroke  
Move cursor right  
Move cursor left  
Previous field  
(Address Book only)  
Next Field  
(Address Book only)  
Open Address Record  
(Address Book only)  
Graffiti ShortCuts  
Graffiti ShortCuts make entering commonly used words or phrases  
quick and easy. ShortCuts are similar to the Glossary or Autotext  
features of some word processors.  
Graffiti writing comes with several predefined ShortCuts, and you can  
also create your own. Each ShortCut can represent up to 45 characters.  
For example, you might create a ShortCut for your name, or for the  
header of a memo. See “ShortCuts preferences” in Chapter 7 to learn  
about creating your own ShortCuts.  
To use a ShortCut, draw the ShortCut stroke followed by the ShortCut  
characters. When you draw the ShortCut stroke, the ShortCut symbol  
appears at the insertion point to show that you are in ShortCut mode.  
ShortCut  
Chapter 2  
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Your organizer includes the following predefined Graffiti ShortCuts:  
Entry  
ShortCut  
ds  
ts  
Date stamp  
Time stamp  
Date / time stamp  
Meeting  
dts  
me  
br  
lu  
Breakfast  
Lunch  
di  
Dinner  
Using the onscreen keyboard  
You can open the onscreen keyboard anytime you need to enter text  
or numbers on your organizer. Note that you cannot enter Graffiti  
characters while using the onscreen keyboard.  
To use the onscreen keyboard:  
1. Open any application (such as Memo Pad).  
2. Tap any record, or tap New.  
3. Tap “abc” to open the alphabetic keyboard, or tap “123” to open  
the numeric keyboard.  
Tap here for numeric  
keyboard  
Tap here for alpha  
keyboard  
4. Tap the characters to enter text and numbers.  
Note:  
The onscreen keyboard also includes a dialog box for  
international characters. You can switch among the three  
dialogs at any time to enter the exact text you need.  
5. After you finish, tap Done to close the onscreen keyboard and  
place the text in the record.  
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Using your computer keyboard  
If you have a lot of data to enter, or prefer to use the computer  
keyboard, you can use Palm™ Desktop software or any supported  
®
PIM to enter information. You can then perform a HotSync operation  
to synchronize the information on your computer with the  
information on your organizer. All the main applications on your  
organizer are also available in Palm Desktop software and in most  
PIMs, so you dont need to learn different applications.  
Refer to Palm Desktop online Help for more information on entering  
data on your computer.  
Importing data  
If you have data stored in computer applications such as spreadsheets  
and databases, or if you want to import data from another organizer,  
you can transfer the data to your organizer without having to key it in  
manually. Save the data in one of the file formats listed below, import  
it into Palm Desktop software, and then perform a HotSync operation  
to transfer the data to your organizer.  
Palm Desktop software can import data in the following file formats:  
Comma delimited (.csv, .txt): Address Book and Memo Pad only  
Tab delimited (.tab, .tsv, .txt): Address Book and Memo Pad only  
CSV (Lotus Organizer 2.x/ 97 Mapping): Address Book only  
Date Book archive (.dba)  
Address Book archive (.aba)  
To Do archive (.tda)  
Memo Pad archive (.mpa)  
Archive formats can only be used with Palm Desktop software. Use  
the archive file formats to share information with other people who  
use a Palm Computing® platform handheld or to create a copy of your  
important Palm Desktop information.  
To import data:  
1. Open Palm Desktop software.  
2. Click the application into which you want to import data.  
3. If you are importing records that contain a field with category  
names, do the following:  
Chapter 2  
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Select All in the Category box.  
Be sure that the same categories that appear in the imported file  
also exist in the application. If the categories do not exist, create  
them now; otherwise, the records are imported into the Unfiled  
category.  
4. From the File menu, choose Import.  
5. Select the file you want to import.  
6. Click Open.  
7. To import data into the correct Palm Desktop fields, drag fields in  
the left-hand column so that they are opposite the corresponding  
imported field on the right.  
8. If you do not want to import a field, deselect the check box for that  
field.  
9. Click OK.  
The imported data is highlighted in the application.  
10. To add the imported data to your organizer, perform a HotSync  
operation.  
See Palm Desktop online Help for more information on importing and  
exporting data.  
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Chapter 3  
Managing Your  
Applications  
This chapter explains how to switch between applications on your  
Palm IIIc™ organizer, how to change application settings so they are  
personalized to your work methods, and how to categorize  
applications so you view them in related groups.  
Using the Applications Launcher  
To open the Applications Launcher, tap the Applications icon  
.
Selecting applications  
Your organizer is equipped with a variety of applications. All the  
applications installed on your organizer appear in the Applications  
Launcher. See “Opening applications” in Chapter 1 for details.  
Switching between applications  
When working in any application, tap the Applications icon  
or  
press an application button on the front panel of your organizer to  
switch to another application. Your organizer automatically saves  
your work in the current application and displays it when you return  
to that application.  
Categorizing applications  
The category feature enables you to manage the number of application  
icons that appear onscreen in the Applications Launcher. You can  
assign an application to a category and then display a single category  
or all your applications.  
Chapter 3  
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To categorize an application:  
1. Tap the Applications icon  
.
2. Tap the Menu icon  
.
3. Tap App, and then tap Category.  
4. Tap the pick list next to each application to select a category.  
Tip:  
To create a new category, tap Edit Categories from the  
pick list. Tap New, enter the category name, and then tap  
OK to add the category. Tap OK.  
5. Tap Done.  
To display applications by category:  
1. Tap the Applications icon  
2. Do one of the following:  
.
Tap the Applications icon repeatedly to cycle through all your  
categories.  
Tap the pick list in the upper-right corner of the screen and  
select the category you want to display.  
Changing the Applications Launcher display  
By default, the Applications Launcher displays each application as an  
icon. As an alternative, you can choose to show a list of applications.  
You can also choose to view the same category of applications each  
time you open the Applications Launcher.  
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To change the Applications Launcher display:  
1. Tap the Applications icon  
2. Tap the Menu icon  
.
.
3. Tap Options, and then tap Preferences.  
4. Tap the View By pick list and select List.  
5. Tap OK.  
To open the Applications Launcher to the last opened category:  
1. Tap the Applications icon  
2. Tap the Menu icon  
.
.
3. Tap Options, and then tap Preferences.  
4. Tap the Remember Last Category check box to select it.  
5. Tap OK.  
Choosing preferences  
You can set options that affect an entire application in the  
applications Preferences dialog box.  
To change preferences for an application:  
1. Open an application.  
2. Tap the Menu icon  
3. Tap Options, and then tap Preferences.  
Note:  
.
Not all applications have a Preferences command.  
4. Make changes to the settings.  
5. Tap OK.  
Chapter 3  
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Installing and removing applications  
This section explains how to install and remove applications on your  
organizer and how to remove Palm™ Desktop software from your  
computer.  
Installing add-on applications  
Your organizer comes with the Date Book, Address Book, To Do List,  
Memo Pad, Expense, Calculator, and Mail applications installed and  
ready to use.  
You can also install additional applications on your organizer, such as  
games and other software. The Install Tool makes it easy to install  
software on your organizer during a HotSync® operation. There are a  
variety of third-party applications available for your organizer. To  
learn more about these applications, go to the web site:  
http://www.palm.com.  
Note:  
Any game or application that you install on your organizer  
resides in RAM memory; you can delete them at any time.  
To install add-on software on your organizer:  
1. On your computer, copy or download the application you want to  
install into the add-on folder in your Palm Desktop directory on  
your computer.  
Note:  
If the software you download is compressed, you need to  
decompress it into this folder. If you prefer to place the  
application into another folder, you need to navigate to  
that folder before you complete step 5.  
2. Double-click the Palm Desktop icon on your desktop.  
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3. Click Install.  
Tip:  
You can also access the Install Tool dialog by selecting  
Install Tool from the Palm Desktop program group or by  
double-clicking any file with a PRC, PDB, or PNC file  
extension.  
Chapter 3  
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4. In the User drop-down list, select the name that corresponds to  
your organizer.  
5. Click Add.  
6. Select the application(s) that you want to install on your organizer.  
7. Click Open.  
Note:  
Review the list of applications you selected in the Install  
Tool dialog box. If you do not want to install an  
application, select it, and then click Remove. (This does  
not remove the application from your computer; it simply  
removes it from the list of applications to install.)  
8. Perform a HotSync operation to install the application(s) you  
selected in step 6. See “Exchanging and updating data: HotSync  
operations” in Chapter 4 for details.  
Installing games  
The CD-ROM also includes games that you can install with the Install  
Tool, such as Giraffe. Giraffe is a fun, easy way for you to practice  
®
Graffiti writing.  
After you install and start a game, the instructions appear in the Game  
menu. Depending on the game, the Game menu may also contain  
commands to show high scores, to start a new game, or to set  
preferences for the game.  
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Removing applications  
In the event that you run out of memory or decide that you no longer  
need an application you installed, you can remove applications from  
your organizer. You can remove only add-on applications, patches,  
and extensions that you install; you cannot remove the applications  
that reside in the ROM portion of your organizer.  
To remove an add-on application:  
1. Tap the Applications icon  
2. Tap the Menu icon  
.
.
3. Tap App, and then tap Delete.  
4. Tap the application that you want to remove.  
5. Tap Delete.  
6. Tap Yes.  
7. Tap Done.  
Removing Palm Desktop software  
If you no longer want to use Palm Desktop software, you can remove  
it from your computer.  
To remove Palm Desktop software:  
1. From the Windows Start menu, choose Settings, and then Control  
Panel.  
2. Double-click the Add/ Remove Programs icon.  
3. On the Install/ Uninstall tab, select Palm Desktop software.  
4. Click Add/ Remove.  
Note:  
You need to install the HotSync Manager from the installation  
CD if you want to synchronize data with another PIM.  
Chapter 3  
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Security  
Your organizer comes with a Security application so that  
unauthorized users cannot view the entries you wish to protect.  
In Security, you can do the following:  
Lock and turn off your organizer so that it does not operate until  
you enter the correct password.  
Mask all records that you mark as private so the information  
appears greyed out.  
Hide all records that you mark as private so they do not appear on  
any screen.  
You can mask and hide private records with or without a password.  
Without a password, private records are hidden or masked until you  
set the Security application to show them. With a password, you must  
enter the password to view the private entries. See “Making records  
private” in Chapter 4 for information on making records private.  
Assigning a password  
You can assign a password to protect your private records and to lock  
your organizer.  
To assign a password:  
1. Tap the Applications icon  
2. Tap the Security icon.  
3. Tap the Password box.  
4. Enter a password.  
.
Tap here  
5. Tap OK.  
6. Enter the same password a second time, and tap OK.  
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Changing or deleting a password  
Once you define a password for your organizer, you can change or  
delete it at any time. You must enter the current password before you  
can change or delete it.  
To change or delete your password:  
1. Tap the Password box.  
2. Enter the current password.  
Tap here  
3. Tap OK.  
4. Do one of the following:  
To change the password, enter the new password, and tap OK.  
To delete the password, tap Delete.  
Locking your organizer  
You can also lock your organizer so that you need to enter your  
password to operate it.  
Important:  
If you lock your organizer, you must enter the exact  
password to re-activate your organizer. If you forget the  
password, you must perform a hard reset to resume using  
your organizer. Performing a hard reset deletes all the  
records in your organizer; however, you can restore all  
synchronized data at the next HotSync operation. See  
“Resetting your organizer” in Appendix A for more  
information.  
Chapter 3  
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To lock your organizer with a password:  
1. Perform a HotSync operation to synchronize the data between  
your organizer and your computer. See “Exchanging and updating  
data: HotSync operations” in Chapter 4 for information on  
synchronizing your data.  
2. Assign a password.  
3. Tap Lock & Turn Off.  
Tap Lock  
and Turn  
Off  
4. Tap Off & Lock.  
5. To start your organizer, turn it on and then enter the password.  
Recovering from a forgotten password  
If you did not activate the Off & Lock feature and you forget your  
password, you can delete the password from your organizer. Deleting  
a forgotten password also deletes all entries and files marked as  
Private.  
Important:  
If you synchronize with your computer before deleting a  
forgotten password, your organizer restores your private  
entries the next time you perform a HotSync operation,  
but it does not restore the password.  
To delete a forgotten password:  
1. Tap Lost Password.  
2. Tap Yes.  
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Chapter 4  
Using Your Basic Applications  
Your Palm IIIc™ organizer includes these basic applications:  
Date Book  
Address Book  
To Do List  
Memo Pad  
Calculator  
Expense  
This chapter is divided into three sections:  
“Overview of basic applications” briefly describes each application  
and explains how to open it.  
“Common tasks” gives instructions on how to do tasks that you  
can do in most or all of the basic applications. Its easy to transfer  
what you learn in one application to the others because the  
structure and behavior of all the applications are quite similar.  
“Application-specific tasks” is organized by application and gives  
instructions on how to do tasks that are specific to each application.  
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Overview of basic applications  
Date Book  
Date Book lets you quickly and easily schedule appointments  
or any kind of activity associated with a time and date.  
In Date Book, you can do the following:  
Enter a description of your appointment and assign it to a specific  
time and date.  
Display a chart of your appointments for an entire week. The Week  
View makes it easy to spot available times and any potential  
scheduling overlaps or conflicts.  
Display a monthly calendar to quickly spot days where you have  
morning, lunch, or afternoon appointments.  
Display an agenda showing appointments, untimed events, and  
your To Do items for the day.  
Set an alarm to sound prior to the scheduled activity.  
Create reminders for events that are based on a particular date,  
rather than time of day. Birthdays and anniversaries are easy to  
track with your organizer.  
Attach notes to individual events for a description or clarification  
of the entry in your Date Book.  
To open Date Book:  
Press the Date Book application button on the front panel of your  
organizer. Date Book opens to todays schedule.  
Date Book button  
Note:  
Press the Date Book application button repeatedly to cycle  
through the Day, Week, Month and Agenda views.  
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Address Book  
Address Book enables you to keep names, addresses, phone  
numbers, and other information about your personal or  
business contacts.  
In Address Book, you can do the following:  
Quickly look up or enter names, addresses, phone numbers, and  
other information.  
Enter up to five phone numbers (home, work, fax, car, etc.) or  
e-mail addresses for each name.  
Define which phone number appears in the Address list for each  
Address Book entry.  
Attach a note to each Address Book entry, in which you can enter  
additional information about the entry.  
Assign Address Book entries to categories so that you can organize  
and view them in logical groups.  
To open Address Book:  
Press the Address Book application button on the front panel of  
your organizer. Address Book opens to display the list of all your  
records.  
Address Book button  
Note:  
Press the Address Book application button repeatedly to cycle  
through the categories in which you have records.  
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To Do List  
To Do List is a convenient place to create reminders and  
prioritize the things that you have to do.  
In To Do List, you can do the following:  
Make a quick and convenient list of things to do.  
Assign a priority level to each task.  
Assign a due date for any or all of your To Do List items.  
Assign To Do List items to categories so that you can organize and  
view them in logical groups.  
Sort your To Do List items either by due date, priority level, or  
category.  
Attach notes to individual To Do List items for a description or  
clarification of the task.  
To open To Do List:  
Press the To Do List application button on the front panel of your  
organizer. To Do List opens to display the category of items you  
last viewed.  
To Do List button  
Note:  
Press the To Do List application button repeatedly to cycle  
through the categories in which you have items.  
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Memo Pad  
Memo Pad provides a place to take notes that are not associated  
with records in Date Book, Address Book, or To Do List.  
In Memo Pad, you can do the following:  
Take notes or write any kind of message on your organizer.  
Drag and drop memos into popular computer applications like  
Microsoft Word when you synchronize using Palm™ Desktop  
®
software and HotSync technology.  
Assign memos to categories so that you can organize and view  
them in logical groups.  
Write down phone numbers and other types of information. Later,  
you can copy and paste this information to other applications.  
To open Memo Pad:  
Press the Memo Pad application button on the front panel of your  
organizer. Memo Pad opens to display the last Memo Pad screen  
that you viewed.  
Memo Pad button  
Note:  
Press the Memo Pad application button repeatedly to cycle  
through the categories in which you have memos.  
Calculator  
Calculator enables you to perform addition, subtraction,  
multiplication, and division.  
In Calculator, you can do the following:  
Perform basic calculations.  
Store and retrieve values.  
Display the last series of calculations, which is useful for  
confirming a series of “chain” calculations.  
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To open Calculator:  
Tap the Calculator icon  
®
next to the Graffiti writing area.  
Expense  
Expense lets you keep track of your expenses and then transfer  
the information to a spreadsheet on your computer.  
In Expense, you can do the following:  
Record dates, types of expenses, amount spent, payment method,  
and other details associated with any money that you spend.  
Assign expense items to categories so that you can organize and  
view them in logical groups.  
Keep track of vendors (companies) and people involved with each  
particular expense.  
Log miles traveled for a particular date or expense category.  
Sort your expenses by date or expense type.  
Transfer your expense information to a Microsoft Excel  
spreadsheet (version 5.0 or later) on your computer. (Microsoft  
Excel is not included in the Palm IIIc organizer package.)  
To open Expense:  
1. Tap the Applications icon  
.
2. Tap the Expense icon  
.
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Common tasks  
The tasks described in this section use the term “records” to refer to an  
individual item in any of the basic applications: a single Date Book  
event, Address Book entry, To Do List item, Memo Pad memo, or  
Expense item.  
Creating records  
You can use the following procedure to create a new record in Date  
Book, Address Book, To Do List, Memo Pad, and Expense.  
To create a record:  
1. Select the application in which you want to create a record.  
2. Tap New.  
3. In Date Book only: Select start and end times for your appointment  
and tap OK.  
4. Enter text for the record.  
5. (Optional) Tap Details to select attributes for the record.  
6. In Address Book and Memo Pad only: Tap Done.  
There’s no need to save the record because your organizer saves it  
automatically.  
Editing records  
After you create a record, you can change, delete, or enter new text at  
any time. Two screen features tell you when your organizer is in editing  
mode:  
A blinking cursor  
One or more edit lines  
Blinking cursor  
Edit line  
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Entering text  
For information on how to enter text using Graffiti writing, the  
onscreen keyboard, or the keyboard attached to your computer, see  
Chapter 2.  
Edit menu  
The Edit menu is available with any screen where you enter or edit  
text. In general, commands available in the Edit menu apply to text  
that you select in an application.  
To select text in an application:  
1. Tap the beginning of the text that you want to select.  
2. Drag the stylus over the text to highlight it (in black).  
Note:  
You can also double tap to select a word, or triple tap to  
select a line of text.  
You can also drag across the text to select additional  
words, or drag down to select a group of lines.  
The following commands may appear in an Edit menu:  
Undo  
last edit  
command. For  
Reverses the action of the  
example, if you used Cut to remove text, Undo  
restores the text you removed. Undo also  
reverses deletions done by using backspace.  
Cut  
Removes the selected text and stores it  
temporarily in the memory of your organizer.  
You can paste the text you cut into another area  
of the current application or into a different  
application.  
Copy  
Paste  
Copies the selected text and stores it  
temporarily in the memory of your organizer.  
You can paste the text that you copy into  
another area of the current application or into a  
different application.  
Inserts the text that you cut or copied at the  
selected point in a record. The text you paste  
replaces any selected text. If you did not  
previously cut or copy text, Paste does nothing.  
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Select All  
Selects all of the text in the current record or  
screen. This enables you to cut or copy all of the  
text and paste it elsewhere.  
Keyboard  
Opens the onscreen keyboard. When you finish  
with the onscreen keyboard, tap Done.  
Graffiti Help  
Opens screens that show all the Graffiti  
character strokes. Use this command anytime  
you forget a stroke for a character.  
Deleting records  
To delete a record in any of the basic applications:  
1. Select the record you want to delete.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap the Delete command:  
Date Book: Delete Event  
Address Book: Delete Address  
To Do List: Delete Item  
Memo Pad: Delete Memo  
Expense: Delete Item  
A confirmation dialog box appears. If you want to save a copy of the  
deleted item to an archive file in Palm Desktop software, be sure that the  
check box is checked. If you dont want to save a copy, tap the check box  
to remove the check.  
4. Tap OK.  
If you choose to save a copy of the selected item, your organizer transfers it  
to the archive file on your desktop the next time you perform a HotSync  
operation.  
Other ways to delete records  
You can also delete records in the following ways:  
In the Details dialog box of the application, tap Delete, and then tap OK.  
Delete the text of the record.  
Note:  
In Date Book, you can choose to delete the text of the current  
repeating event, current and future events, or all instances of  
that event.  
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Purging records  
Over time, as you use Date Book, To Do List, and Expense, you’ll  
accumulate records in these applications that have outlived their  
usefulness. For example, events that occurred months ago remain in  
the Date Book, and To Do List items that you marked as completed  
remain in the list, as do Expense items.  
All these outdated records take up memory on your organizer, so its  
a good idea to remove them by using Purge. If you think Date Book or  
To Do List records might prove useful later, you can purge them from  
your organizer and save them in an archive file.  
Purging is also available in Mail. See Chapter 5 for more information.  
Purging is not available in Address Book or Memo Pad, so delete  
outdated records from these applications.  
To purge records:  
1. Open the application.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap Purge.  
A confirmation dialog box appears.  
Date Book: Tap the pick list and select how old a record must be  
to be purged. Purge deletes repeating events if the last of the se-  
ries ends before the date that you purge records.  
Date Book, To Do List: If you want to save a copy of the purged  
records to an archive file on your desktop, be sure that the check  
box is checked. If you dont want to save a copy, tap the check  
box to remove the check box.  
4. Tap OK.  
If you chose to save a copy of the purged records, your organizer  
transfers them to an archive file on your desktop the next time you  
perform a HotSync operation.  
Note:  
Purging does not happen automatically. You must tap the  
command to make it happen.  
Exchanging and updating data: HotSync operations  
The HotSync process automatically synchronizes — that is, exchanges  
and updates — data between your organizer and Palm Desktop  
software. Changes you make on your organizer or Palm Desktop  
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software appear in both places after a HotSync operation. HotSync  
technology synchronizes only the needed portions of files, thus  
reducing synchronization time.  
You can synchronize your data either directly or indirectly. Direct  
methods include placing your organizer in the cradle attached to your  
computer, or using infrared communications. Indirect methods  
include using a modem, or via a network using the network HotSync  
technology. See Chapter 6 for information about performing HotSync  
operations via a modem, network, or IR port.  
Performing a HotSync operation for the first time  
The first time you synchronize your data, you need to enter user  
information on both the organizer and Palm Desktop software. After  
you enter this information and synchronize, the HotSync Manager  
recognizes your organizer and doesnt ask for this information again.  
If you are a System Administrator preparing several connected  
organizers for a group of users, you may want to create a user profile.  
following steps.  
Important:  
You must perform your first HotSync operation with a  
local, direct connection, rather than using a modem.  
The following steps assume that you have already installed the Palm  
Desktop software. If you have not installed this software, see  
“Installing Palm Desktop software” in Chapter 1 for instructions.  
To perform a local HotSync operation:  
1. Insert your organizer into the cradle.  
Tip:  
The bottom edge of the organizer should align smoothly  
with the cradle when it is inserted properly.  
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2. If the HotSync Manager is not running, start it: On the Windows  
desktop, click Start, and then choose Programs. Navigate to the  
Palm Desktop software program group and choose HotSync  
Manager. Alternatively, you can start the Palm Desktop software  
which automatically opens the HotSync Manager.  
3. Press the HotSync button  
on the cradle.  
Important:  
The first time you perform a HotSync operation, you  
must enter a user name in the New User dialog box and  
click OK. Every organizer should have a unique name. To  
prevent loss of a users records, never try to synchronize  
more than one organizer to the same user name.  
The HotSync Progress dialog box appears and synchronization  
begins.  
4. Wait for a message on your organizer indicating that the process is  
complete.  
After the HotSync process is complete, you can remove your  
organizer from the cradle.  
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Categorizing records  
Categorize records in the Address Book, To Do List, Memo Pad, and  
Expense applications so that they are grouped logically and are easy  
to review. (You can also categorize applications. See “Using the  
Applications Launcher” in Chapter 3 for more information.)  
When you create a record, your organizer automatically places it in  
the category that is currently displayed. If the category is All, your  
organizer assigns it to the Unfiled category. You can leave an entry as  
Unfiled or assign it to a category at any time.  
System-defined and user-defined categories  
By default, your organizer includes system-defined categories, such as  
All and Unfiled, and user-defined categories, such as Business and  
Personal.  
You cannot modify the system-defined categories, but you can  
rename and delete the user-defined categories. In addition, you can  
create your own user-defined categories. You can have a maximum of  
15 user-defined categories in each application.  
Address Book contains the QuickList user-defined category, in which  
you can store the names, addresses, and phone numbers you might  
need in emergencies (doctor, fire department, lawyer, etc.).  
Expense contains two user-defined categories, New York and Paris, to  
show how you might sort your expenses according to different  
business trips.  
Note:  
The illustrations in this section come from Address Book, but  
you can use these procedures in all the applications in which  
categories are available.  
To move a record into a category:  
1. Select the record you want to categorize.  
2. In Address Book only: Tap Edit.  
3. Tap Details.  
4. Tap the Category pick list to display the list of available categories.  
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5. Select the category for the record.  
6. Tap OK.  
Note:  
In Address Edit and Memo you can tap the category name in  
the upper-right corner of the screen and select a new category  
for the item.  
To display a category of records:  
1. Tap the category pick list in the upper-right corner of the list  
screen.  
Tap here  
Note:  
In the Date Book Agenda view, the pick list is in the upper  
right of the To Do list.  
2. Select the category you want to view.  
The list screen now displays only the records assigned to that  
category.  
Tip:  
Pressing an application button on the front panel of the  
organizer toggles through all the categories of that  
application.  
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To define a new category:  
1. Tap the category pick list in the upper-right corner of the screen or  
list.  
Tap here  
2. Tap Edit Categories.  
3. Tap New.  
4. Enter the name of the new category, and then tap OK.  
5. Tap OK.  
You can assign any of your records to the new category.  
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To rename a category:  
1. Tap the category pick list in the upper-right corner of the screen or list.  
2. Tap Edit Categories.  
3. Select the category that you want to rename, and then tap Rename.  
4. Enter the new name for the category, and then tap OK.  
5. Tap OK.  
Tip:  
You can group the records in two or more categories into one  
category by giving the categories the same name. For example, if  
you change the name of the Personal category to Business, all  
records formerly in the Personal category appear in the Business  
category.  
Finding records  
Your organizer offers several ways to find information quickly:  
All applications: Find locates any text that you specify, always starting  
with the current application.  
Date Book, To Do List, Memo Pad: Phone Lookup displays the Address list  
screen and lets you add the information that appears in this list to a  
record.  
Address Book: The Look Up line lets you enter the first letters of a name  
to scroll immediately to that name.  
Expense: Lookup displays the names in your Address Book that have  
data in the Company field. You can add these names to a list of  
attendees associated with an Expense record.  
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Looking up Address Book records  
When working with Address Book, the scroll button on the front panel  
of the organizer makes it easy to navigate among your address entries.  
In the Address list screen, the scroll button moves up or down an  
entire screen of records. If you hold down the scroll button, you  
accelerate the scrolling and display every third screen.  
In the Address view screen, the scroll button moves to the previous  
or next address record.  
You can also use the Address list Look Up feature to quickly scroll to  
any of your Address Book entries.  
To look up an Address Book record:  
1. Display the Address list screen.  
2. Enter the first letter of the name you want to find.  
Look Up line  
The list scrolls to the first entry that begins with that letter. If  
you write another letter, the list scrolls to the first entry that  
starts with those two letters. For example, writing an “s” scrolls  
to “Sands,” and writing “sm” scrolls further to “Smith.” If you  
sort the list by company name, the Look Up feature scrolls to  
the first letter of the company name.  
3. Tap the record to view its contents.  
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Using Find  
You can use Find to locate any text that you specify, in any  
application.  
To use Find:  
1. Tap the Find icon  
.
Tip:  
If you select text in an application before you tap Find, the  
selected text automatically appears in the Find dialog box.  
2. Enter the text that you want to find.  
Find is not case-sensitive. For example, searching for the name  
“davidson” also finds “Davidson.”  
Find locates any words that begin with the text you enter. For  
example, searching for “plane” finds “planet,” but not “air-  
plane.”  
3. Tap OK.  
Find searches for the text in all records and all notes.  
As your organizer searches for the text, you can tap Stop at any  
time. You may want to do this if the entry you want appears be-  
fore your organizer finishes the search. To continue the search  
after you tap Stop, tap Find More.  
4. Tap the text that you want to review.  
Using Phone Lookup  
Phone Lookup displays the Address list screen and lets you add the  
information that appears in this list to a record.  
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To use Phone Lookup:  
1. Display the record in which you want to insert a phone number.  
The record can be in Date Book, To Do List, or Memo Pad.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Phone Lookup.  
4. Begin to spell the last name of the name you want to find.  
The list scrolls to the first record in the list that starts with the  
first letter you enter. Continue to spell the name youre looking  
for, or when you see the name, tap it.  
5. Tap Add.  
The name you selected, along with the other information associated  
with it, is pasted into the record you selected in step 1.  
Phone Lookup tips  
Write the Graffiti Command stroke “/ L” to activate the Phone Lookup  
feature. You can also activate it in the following circumstances:  
While entering text: For example, to insert the full name and phone  
number for someone with the last name “Williams,” write the  
Graffiti characters for “Wi” and then the Phone Lookup Command  
stroke “/ L.”  
Assuming you have only one Address Book record that begins  
with “Wi,” your organizer inserts the full name “Fred Williams”  
(and its associated information). If you have more than one name  
that begins with “Wi,” the Phone Lookup screen appears and  
highlights the first record that begins with “Wi.”  
For selected text: Drag to highlight the text, and then write the Phone  
Lookup Command stroke “/ L.” Your organizer replaces the  
selected text and adds the name and its associated information.  
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Looking up names to add to expense records  
In Expense, Lookup displays the names in your Address Book that  
have data in the Company field. You can add these names to a list of  
attendees associated with an Expense record.  
To add names to an Expense record:  
1. Tap the Expense record to which you want to add names.  
2. Tap Details.  
3. Tap Who.  
Tap here  
4. Tap Lookup.  
The Attendees Lookup screen displays all the names in your  
Address Book that have data in the Company field.  
5. Select the name you want to add, and then tap Add.  
The name appears in the Attendees screen.  
6. Repeat steps 4 and 5 to add more names.  
7. Tap Done.  
8. Tap OK.  
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Sorting lists of records  
You can sort lists of records in various ways, depending on the  
application. Sorting is available in applications that have list screens:  
Address Book, To Do List, Memo Pad, and Expense.  
Note:  
You can also assign records to categories. See “Categorizing  
records” earlier in this chapter.  
To sort records in To Do List and Expense:  
1. Open the application to display the list screen.  
2. Tap Show.  
3. Tap the Sort by pick list and select an option.  
4. Tap OK.  
To sort records in Address Book and Memo Pad:  
1. Open the application to display the list screen.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Preferences.  
Address Book:  
Memo Pad:  
4. Do one of the following:  
Address Book: Tap the setting you want.  
Memo Pad: Tap the Sort by pick list and select Alphabetic or Man-  
ual.  
5. Tap OK.  
To sort the Memo list manually, tap and drag a memo to a new location  
in the list.  
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Note:  
To make the list of your memos appear in Palm Desktop software  
as you manually sorted it on your organizer, open Memo Pad in  
Palm Desktop software and click List by. Then select Order on  
handheld.  
Making records private  
In all basic applications except Expense and Mail, you can make  
individual records private. Private records remain visible and accessible,  
however, until you select the Security setting to hide or mask all private  
records. See “Security” in Chapter 3 for more information.  
Hiding or masking private records  
You can hide or mask all records that you mark as private. Masked  
records appear as grey placeholders in the same position they would  
appear if they were not masked, and are marked with a lock icon. Hidden  
records disappear completely from the screen. If you define a password  
for your organizer, you must enter it to display private records.  
To hide all private records:  
1. Tap the Applications icon  
2. Tap Security.  
.
3. Tap the Current Privacy pick list and select Hide Records.  
Tap Hide  
Records  
4. Tap OK to confirm that you want to hide private records.  
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To mask all private records:  
1. Tap the Applications icon  
2. Tap Security.  
.
3. Tap the Current Privacy pick list and select Mask Records.  
Tap Mask  
Records  
4. Tap OK to confirm that you want to mask private records.  
To display private records:  
1. Do one of the following:  
Tap a masked record.  
Tap the Applications icon  
, tap Security, then tap the Cur-  
rent Privacy pick list and select Show Records.  
If you do not have a password, hidden and masked records be-  
come visible.  
If you have a password, the Show Private Records dialog box  
appears. Go to step 2.  
Tap Show  
Records  
2. Enter your password, and then tap OK.  
To make a record private:  
1. Display the entry that you want to make private.  
2. Tap Details.  
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3. Tap the Private check box to select it.  
4. Tap OK.  
Attaching notes  
In all basic applications except Memo Pad, you can attach a note to a  
record. A note can be up to several thousand characters long. For  
example, for an appointment in Date Book, you can attach a note with  
directions to the location.  
To attach a note to a record:  
1. Display the entry to which you want to add a note.  
2. In Address Book only: Tap Edit.  
3. Tap Details.  
4. Tap Note.  
5. Enter your note.  
6. Tap Done.  
A small note icon appears at the right side of any item that has a note.  
Note icon  
To review or edit a note:  
1. Tap the Note icon  
.
.
To delete a note:  
1. Tap the Note icon  
2. Tap Delete.  
3. Tap Yes.  
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Choosing fonts  
In all basic applications except Expense, you can change the font style  
to make text easier to read. You can choose a different font style for  
each application.  
Small font  
Large font  
Bold font  
To change the font style:  
1. Open an application.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Font.  
4. Tap the font style you want to use.  
Tap here for bold font  
Tap here for large font  
Tap here for small font  
5. Tap OK.  
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Application-specific tasks  
Date Book  
When you open Date Book, the screen shows the current date and a  
list of times for a normal business day.  
Scheduling an event  
A record in Date Book is called an “event.” An event can be any kind  
of activity that you associate with a day. You can enter a new event on  
any of the available time lines.  
When you schedule an event, its description appears on the time line,  
and its duration is automatically set to one hour. You can easily  
change the start time and duration for any event.  
Note:  
It’s possible to schedule events that overlap, but Date Book  
makes it easy to find such conflicts. See “Spotting event  
conflicts” later in this chapter.  
You can also schedule events in your Date Book that occur on a  
particular date but have no specific start or end times, such as  
birthdays, holidays, and anniversaries. These are referred to as  
“untimed events.” Untimed events appear at the top of the list of  
times, marked with a diamond. You can have more than one untimed  
event on a particular date.  
You can also schedule a repeating event, such as a weekly meeting,  
and continuous events, such as a three-day conference or a vacation.  
To schedule an event for the current day:  
1. Tap the time line that corresponds to the beginning of the event.  
Tap a time  
line  
Time bar  
shows  
duration  
Enter event  
2. Enter a description of the event. You can enter up to 255 characters.  
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3. If the event is one hour long, skip to step 5. If the event is longer or  
shorter than an hour, tap the time of the event to open the Set Time  
dialog box.  
Tap the  
time of an  
event  
Tip:  
You can also open the Set Time dialog (to select a start  
time) by making sure no event is selected, and then  
writing a number on the number side of the Graffiti  
writing area.  
4. Do one of the following:  
Tap the time columns on the right side of the Set Time dialog to  
set the Start Time, then tap the End Time box and tap the time  
columns to set the End Time.  
Tap All Day to automatically insert the start and end time of the  
event as defined in your Date Book preferences.  
Tap to scroll to  
earlier hours  
Start Time  
highlighted  
Tap to change  
hours  
Tap to automatically  
fill the start and end  
times  
Tap to change  
minutes  
Tap to scroll to  
later hours  
5. Tap OK.  
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6. Tap a blank area of the screen to deselect the event. A vertical line  
appears next to the time, indicating the duration of the event.  
Note:  
If an event has the same start and end time, the time is  
only displayed once.  
To schedule an event for another day:  
1. Select the date you want for the event by doing one of the  
following:  
Tap the day of the week that you want in the date bar at the top of  
the screen. If necessary, tap the Previous week or Next week scroll  
arrows to move to another week.  
Previous  
week  
Next  
week  
Tap to select a day of  
the current week  
Tip:  
You can also use the scroll button on the front panel of  
your organizer to move forward or backward one day at  
a time.  
Tap Go To at the bottom of the screen to open the Go to Date dialog  
box. Select a date by tapping a year, month, and day in the  
calendar.  
Previous year  
Next year  
Tap to select a  
month  
Tap to select a  
day  
Tap to select  
current date  
Tip:  
In the Go to Date dialog box, you can also use the scroll  
button on the front panel of the organizer to move  
forward or backward one month at a time.  
2. After you locate the date, follow the steps for scheduling an event  
for the current day.  
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To schedule an untimed event:  
1. Select the date that you want for the event as described in “To  
schedule an event for another day.”  
2. Tap New.  
3. Tap No Time, so that no start or end times are defined for the new  
event.  
Tip:  
You can also create a new untimed event by making sure  
no event is selected and then writing letters in the Graffiti  
writing area.  
4. Enter a description of the event.  
New  
untimed  
event  
No time  
selected  
5. Tap a blank area on the screen to deselect the untimed event.  
Note:  
If you create an event and decide later that there is no  
particular start or end time, you can easily change it to an  
untimed event. Tap the time of the event in the Date Book  
screen, tap No Time, and then tap OK.  
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Rescheduling an event  
You can easily make changes to your schedule with your organizer.  
To reschedule an event:  
1. Tap the event you want to reschedule.  
2. Tap Details.  
3. To change the time, tap the Time box and select a new time.  
4. To change the date, tap the Date box and select a new date.  
5. Tap OK.  
Setting an alarm for an event  
The Alarm setting enables you to set an audible alarm for events in  
your Date Book. You can set an alarm to sound minutes, hours, or  
days before an event. The default Alarm setting is 5 minutes before the  
time of the event, but you can change this to any number of minutes,  
hours, or days.  
When you set an alarm, this icon  
appears to the far right of the  
event with the alarm. When the alarm tone sounds, a reminder  
message also appears onscreen.  
To set an alarm for an event:  
1. Tap the event to which you want to assign an alarm.  
2. Tap Details.  
3. Tap the Alarm check box to select it.  
The default setting, 5 Minutes, appears.  
4. Tap the pick list to select Minutes, Hours, or Days.  
5. Select the 5 and enter any number from 0 to 99 (inclusive) as the  
number of time units.  
Enter number of  
time units here  
Tap here to  
select unit of time  
6. Tap OK.  
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7. When the reminder message appears on screen, do one of the  
following:  
Tap OK to permanently dismiss the reminder and return to the  
current screen.  
Tap Snooze to dismiss the reminder and return to the current  
screen. The reminder message appears again five minutes after  
you tap Snooze.  
Alarm for untimed events: You can set a silent alarm for an untimed event.  
In this case, the alarm triggers at the specified period of minutes,  
hours, or days before midnight (beginning) of the day of the untimed  
event. No audible alarm sounds for an untimed event; instead, the  
reminder message appears onscreen.  
For example, you set an alarm for an untimed event that occurs on  
February 4th. If the alarm is set for 5 minutes, the reminder message  
appears at 11:55 PM on the night of February 3rd. The reminder  
remains onscreen until you turn on your organizer and tap OK to  
dismiss it.  
Scheduling repeating or continuous events  
The Repeat function lets you schedule events that recur at regular  
intervals or extend over a period of consecutive days.  
A birthday is a good example of an event that repeats annually.  
Another example is a weekly guitar lesson that falls on the same day  
of the week and the same time of day.  
A business trip or a vacation is an example of a continuous event.  
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To schedule a repeating or continuous event:  
1. Tap the event.  
Typically, a continuous event is an untimed event.  
2. Tap Details.  
3. Tap the Repeat box to open the Change Repeat dialog box.  
Tap the  
Repeat  
box  
4. Tap Day, Week, Month, or Year to set how often event repeats.  
For a continuous event, tap Day.  
5. Enter a number that corresponds to how often you want the event  
to repeat on the Every line.  
For example, if you select Month and enter the number 2, the  
event repeats every other month.  
6. To specify an end date for the repeating or continuous event, tap  
the End on pick list and tap Choose Date. Use the date picker to  
select an end date.  
7. Tap OK.  
After you schedule a repeating or continuous event, this icon  
appears to the far right of the event.  
Changing repeating or continuous events  
When you make changes to a repeating or continuous event, such as  
deleting or adding notes, or changing the time of an event, you can  
decide which of the events you want to change; all events in the series,  
just the current event, or the current and future events.  
To delete repeating events:  
1. Select the record you want to delete.  
2. Tap the Menu icon  
.
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3. Tap Record, and then tap Delete Event.  
4. Do one of the following:  
Tap Current to delete only the current event item.  
Tap Future to delete the current and all future event items and  
reset the end date of the repeating event to the last shown date.  
Tap All to delete all occurrences of the repeating event.  
5. Tap OK.  
Considerations for repeating or continuous events: Keep the following points  
in mind.  
If you change the start date of a repeating event, your organizer  
calculates the number of days you moved the event. Your  
organizer then automatically changes the end date to maintain the  
duration of the repeating event.  
If you change the repeat interval (e.g., daily to weekly) of a  
repeating event, past occurrences (prior to the day on which you  
change the setting) are not changed, and your organizer creates a  
new repeating event.  
If you change the date of an occurrence of a repeating event (e.g.,  
from January 14th to January 15th) and apply the change to all  
occurrences, the new date becomes the start date of the repeating  
event. Your organizer adjusts the end date to maintain the duration  
of the event. If you apply the change to current and future  
occurrences, past occurrences are not changed.  
If you change other repeat settings (e.g., time, alarm, private) of a  
repeating event and apply the change to all occurrences, your  
organizer creates a new event. The start date of this new event is  
the day on which the setting is changed. Past occurrences (prior to  
the day of the change) are not changed.  
If you apply a change to a single occurrence of a repeating event  
(e.g., time), that occurrence no longer shows the Repeat icon  
.
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Changing the Date Book view  
In addition to displaying the time list for a specific day, you can also  
display a whole week, a month, or an agenda. You can also display the  
current time.  
To cycle through Day, Week, Month, and Agenda views:  
Press the Date Book application button repeatedly to display the  
next view.  
Tap on the appropriate view icon in the lower-left corner of Date  
Book.  
Working in Week View  
Week View shows the calendar of your events for an entire week. This  
view lets you quickly review your appointments and available time  
slots. In addition, the graphical display helps you spot overlaps and  
conflicts in your schedule.  
To display the Week View:  
1. Tap the Week View button.  
Week View  
2. Tap the navigation controls to move forward or backward a week  
at a time, or tap on a column to display details of an event.  
Note:  
The Week View also shows untimed events and events  
that are before and after the range of times shown.  
Previous  
week  
Next  
week  
Tap for that day  
Bar indicates earlier event  
Dot indicates untimed event  
Bar indicates later event  
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3. Tap an event to show a description of the event.  
Event details  
Tap to show event details  
Tips for using Week View: Keep the following points in mind.  
To reschedule an event, tap and drag the event to a different time  
or day.  
Tap a blank time on any day to move to that day and have the time  
selected for a new event.  
Tap any day or date that appears at the top of the Week View to  
move directly to that day without selecting an event.  
The Week View shows the time span defined by the Start Time  
and End Time in the Date Book Preferences settings. If you have  
an event before or after this time span, a bar appears at the top  
or bottom of that day's column. Use the onscreen scroll arrows  
to scroll to the event.  
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Spotting event conflicts  
With the ability to define specific start and end times for any event, its  
possible to schedule events that overlap (an event that starts before a  
previous event finishes).  
An event conflict (time overlap) appears in the Week View as  
overlapping bars. The Day View displays overlapping brackets to the  
left of the conflicting times.  
Event  
conflicts  
Working in Month View  
The Month View screen shows which days have events scheduled.  
Dots and lines in the Month View indicate events, repeating events,  
and untimed events.  
Previous/next month  
Dashed line indicates continuous event  
Dashes on right side indicate events  
Crosses below date indicate untimed events  
Month View button  
You can control the dots and lines that appear in the Month View. See  
“Options menu” later in this chapter.  
Tips for using Month View: Keep the following points in mind.  
Tap a day in the Month View to display that day in the Day View.  
Tap the scroll arrows in the upper-right corner to move forward or  
backward a month.  
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Tap Go to to open the date selector and select a different month.  
Use the scroll button on the front panel of your organizer to move  
between months. Press the upper half of the button to display the  
previous month, the lower half to display the next month.  
Working in Agenda View  
The Agenda view shows you your untimed events, appointments, and  
To Do items in one screen. When you tap on an untimed event or  
appointment in the Agenda view, the Day view appears so you can see  
more detailed information about the event. You can tap the check box  
next to a To Do item to mark it as completed. When you tap on a To Do  
item, your To Do list appears.  
Note:  
The To Do items that appear and how you can change them  
depends on the settings in your To Do preferences. See “To Do  
Show Options” later in this chapter for more information.  
To display the Agenda View:  
1. Tap the Agenda View button.  
Agenda View  
2. Tap the navigation controls to move forward or backward a day at a  
time, or to display more events and To Do items.  
Note:  
You can also change the category of To Do items shown.  
Click on the pick list to choose another category.  
See “To Do List” for more information on working with To  
Do items.  
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Date Book menus, preferences, and display options  
Date Book menus are shown here for your reference, and Date Book  
features that are not explained elsewhere in this book are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Record menu  
Options menu  
Display Options  
Allows you to change Date Books appearance  
and which events display.  
Show Time Bars. Activates the time bars that  
appear in the Day View. The time bars show  
the duration of an event and illustrate event  
conflicts.  
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Compress Day View. Controls how times appear  
in the Day View. When Compress Day View is  
off, all time slots display. When it is on, start  
and end times display for each event, but  
blank time slots toward the bottom of the  
screen disappear to minimize scrolling.  
Month View settings. These check boxes apply to  
the Month View of the Date Book. You can  
activate any or all of these settings to show  
that you have Timed, Untimed, or Daily  
Repeating events in the Month View only.  
Preferences  
Start/End Time. Defines the start and end times  
for Date Book screens. If the time slots you  
select do not fit on one screen, you can tap the  
scroll arrows to scroll up and down.  
Alarm Preset. Automatically sets an alarm for  
each new event. The silent alarm for untimed  
events is defined by minutes, days, or hours  
before midnight of the date of the event.  
Alarm Sound. Sets the tone of the alarm.  
Remind Me. Defines how many times the alarm  
sounds. The choices are Once, Twice, 3 Times,  
5 Times, and 10 Times.  
Play Every. Defines how often the alarm sounds.  
The choices are Minute,  
5 minutes, 10 minutes, and 30 minutes.  
About Date  
Book  
Shows version information for Date Book.  
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Address Book  
Address Book is the application in which you store name and address  
information about people or businesses.  
Creating an Address Book entry  
A record in Address Book is called an “entry.” You can create entries  
on your organizer, or you can use Palm Desktop software to create  
entries on your computer and then download the entries to your  
organizer with your next HotSync operation.  
Palm Desktop software also has data import capabilities that enable  
you to load database files into Address Book on your organizer.  
See “Importing data” in Chapter 2 and Palm Desktop online Help for  
more information.  
To create a new Address Book entry:  
1. Press the Address Book application button  
organizer to display the Address list.  
on the front of your  
2. Tap New.  
Cursor  
at Last  
name  
Tap New  
3. Enter the last name of the person you want to add to your  
Address Book.  
Note:  
The organizer automatically capitalizes the first letter of  
each field (except numeric and e-mail fields). You do not  
have to use the Graffiti capital stroke to capitalize the first  
letter of the name.  
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4. Use the Next Field Graffiti stroke to move to the First Name field.  
Next Field  
Tip:  
You can also move to any field by tapping it directly.  
5. Enter the person's first name in the First Name field.  
6. Enter the other information that you want to include in this entry.  
Note:  
As you enter letters in the Title, Company, City, and State  
fields, text appears for the first logical match that exists in  
your Address Book. As you enter more letters, a closer  
match appears. For example, you may already have  
Sacramento and San Francisco in your Address Book. As  
you enter “S” Sacramento appears, and as you continue  
entering “a” and “n” San Francisco replaces Sacramento.  
As soon as the word you want appears, tap in the next  
field to accept the word.  
7. Tap the scroll arrows to move to the next page of information.  
8. After you finish entering information, tap Done.  
Tap Done  
Tip:  
To create an entry that always appears at the top of the  
Address list, begin the Last name or Company field with a  
symbol, as in *If Found Call*. This entry can contain contact  
information in case you lose your organizer.  
Selecting types of phone numbers  
You can select the types of phone numbers or e-mail addresses that  
you associate with an Address Book entry. Any changes you make  
apply only to the current entry.  
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To select other types of phone numbers in an entry:  
1. Tap the entry that you want to change.  
2. Tap Edit.  
3. Tap the pick list next to the label you want to change.  
Tap  
triangle  
4. Select a new label.  
Changing Address Entry details  
The Address Entry Details dialog box provides a variety of options  
that you can associate with an entry.  
To open the Address Entry Details dialog box:  
1. Tap the entry whose details you want to change.  
2. Tap Edit.  
3. Tap Details.  
4. Select any of the following settings:  
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Show in List  
Select which type of phone or other information  
appears in the Address list screen. Your options  
are Work, Home, Fax, Other, E-mail, Main, Pager,  
and Mobile. The identifying letters W, H, F, O, E,  
M, or P appear next to the record in the Address  
list, depending on which information is displayed.  
If the E-mail or Other fields end in a letter, the  
identifying letters are not displayed.  
Category  
Private  
Assign the entry to a category.  
Hide this entry when Security is turned on.  
Address Book menus  
Address Book menus are shown here for your reference, and Address  
Book features that are not explained elsewhere in this book are  
described here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
The Record and Options menus differ depending on whether youre  
displaying the Address list screen or the Address view screen.  
Record menus  
Address list  
Address view  
Duplicate Address Makes a copy of the current record and displays  
the copy in Address Edit so you can make  
changes to the copied record. The copy has the  
same category and attached notes as the original  
record.  
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Options menus  
Address view  
Address list  
Preferences  
Remember last category. Determines how  
Address Book appears when you return to it  
from another application. If you select this  
check box, Address Book shows the last  
category you selected. If you clear it, Address  
Book displays the All category.  
Rename Custom  
Fields  
These custom fields appear at the end of the  
Address Edit screen. Rename them to identify the  
kind of information you enter in them. The names  
you give the custom fields appear in all entries.  
About Address  
Book  
Shows version information for Address Book.  
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To Do List  
A To Do List item is a reminder of some task that you have to  
complete. A record in To Do List is called an “item.”  
To create a To Do List item:  
1. Press the To Do List application button  
organizer to display the To Do List.  
on the front of your  
2. Tap New.  
New To  
Do item  
Tap New  
3. Enter the text of the To Do List item. The text can be longer than  
one line.  
4. Tap anywhere onscreen to deselect the To Do List item.  
Tip:  
If no To Do List item is currently selected, writing in the  
Graffiti writing area automatically creates a new item.  
Setting priority  
The priority setting for items lets you arrange the tasks in your To Do  
List according to their importance or urgency. The default setting for  
the To Do List is to arrange items by priority and due date, with  
priority 1 items at the top. If you have a number of items in your list,  
changing an items priority setting may move its position in the list.  
Note:  
When you create a new To Do List item, its priority is  
automatically set to level 1, the highest (most important) level.  
If you select another item first, however, the item you create  
appears beneath the selected item and is given the same  
priority as the selected item.  
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To set the priority of a To Do List item:  
1. Tap the Priority number on the left side of the To Do List item.  
Tap here  
Tap to  
select  
priority  
2. Tap the Priority number that you want to set (1 is most important).  
Checking off a To Do List item  
You can check off a To Do List item to indicate that youve completed  
it. You can set the To Do List to record the date that you complete the  
To Do item, and you can choose to show or hide completed items. See  
“To Do Show Options” later in this chapter.  
To check off a To Do List item:  
Tap the check box on the left side of the item.  
Completed  
To Do item  
Changing To Do List item details  
The To Do Item Details dialog box enables you to change settings for  
individual items.  
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To display the To Do Item Details dialog box:  
1. Tap the text of the item whose details you want to change.  
2. Tap Details.  
Setting a due date  
You can associate a due date with any To Do List item. You can also sort  
the items that appear in the list based on their due date.  
To set a due date for a To Do List item:  
1. In the Details dialog box, tap “No Date” to open the Due Date pick  
list.  
Tap here  
2. Tap the date that you want to assign the item:  
Today  
Assigns the current date.  
Assigns tomorrows date.  
Tomorrow  
One week later  
Assigns the date exactly one week from the  
current date.  
No Date  
Removes the due date from the item.  
Choose date  
Opens the date selector, where you can  
choose any date that you want for the item.  
3. Tap OK.  
Tip:  
If you turn on the Show Due Dates option in the To Do Show  
options dialog, you can tap directly on the due date in the To Do  
List to open the pick list shown in step 2.  
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To Do Show Options  
The Show Options dialog box enables you to control the appearance  
of To Do List, and To Do items in Date Book Agenda view.  
To change the Show Options settings:  
1. In To Do List, tap Show.  
2. Select any of the following settings:  
Show  
Completed  
Items  
Displays your completed items in the To Do  
List. If you turn off this setting, your To Do  
items disappear from the list when you  
complete (check) them.  
Items that no longer appear on the list because  
you turn off this setting have not been deleted.  
They are still in the memory of your organizer.  
Purge completed items to remove them from  
memory.  
Show Only Due  
Items  
Shows only the items that are currently due,  
past due, or have no due date specified. When  
this setting is active, items that are not yet due  
do not appear in the list until their due date.  
Record  
Completion  
Date  
Replaces the due date with the actual date  
when you complete (check) the item. If you do  
not assign a due date to an item, the  
completion date still records when you  
complete the item.  
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Show Due Dates  
Show Priorities  
Displays the due dates associated with items  
in the To Do List and displays an exclamation  
mark next to items that remain incomplete  
after the due date passes.  
Shows the priority setting for each item.  
Shows the category for each item.  
Show  
Categories  
3. Tap OK.  
To Do List menus  
To Do List menus are shown here for your reference, and To Do List  
features that are not explained elsewhere in this book are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Record menu  
Options menu  
About To Do List  
Shows version information for To Do List.  
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Memo Pad  
A memo can contain up to 4,000 characters. The number of memos  
you can store is dependent only on the memory available on your  
organizer. A record in Memo Pad is called a “memo.”  
To create a new memo:  
1. Press the Memo Pad application button  
organizer to display the Memo list.  
on the front of your  
2. Tap New.  
Tap New  
Tip:  
In the Memo list screen, you can also begin writing in  
the Graffiti writing area to create a new memo. The first  
letter is automatically capitalized and begins your new  
memo.  
3. Enter the text you want to appear in the memo. Use the carriage  
return stroke to move down to new lines in the memo.  
4. Tap Done.  
Reviewing memos  
The first line of a memo appears in the Memo list. This makes it easy  
to locate and review your memos.  
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To review a memo:  
1. In the Memo list, tap the text of the memo.  
Tap a  
memo to  
reviewits  
contents  
2. Review or edit the text in the memo.  
3. Tap Done.  
Memo Pad menus  
Memo Pad menus are shown here for your reference, and Memo Pad  
features that are not explained elsewhere in this book are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
The Record and Options menus differ depending on whether youre  
displaying the Memo list or an individual memo.  
Record menus  
Memo list  
Memo screen  
Options menus  
Memo list  
Memo screen  
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Go to Top of  
Page  
Moves to the top (first) line of the memo.  
Moves to the bottom (last) line of the memo.  
Go to Bottom of  
Page  
Preferences  
Displays the Memo Preferences dialog box,  
where you define the sort order for memos.  
About Memo  
Pad  
Shows version information for Memo Pad.  
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Calculator  
The Calculator includes several buttons to help you perform  
calculations.  
Clears the last number you entered. Use this  
button if you make a mistake while entering a  
number in the middle of a calculation. This button  
enables you to re-enter the number without  
starting the calculation over.  
Clears the entire calculation and enables you to  
begin a fresh calculation.  
Toggles the current number between a negative  
and positive value. If you want to enter a negative  
number, enter the number first and then press the  
+/ - button.  
Places the current number in memory. Each  
new number you enter with the M+ button is  
added to the total already stored in memory. The  
number that you add can be either a calculated  
value or any number you enter by pressing the  
number buttons. Pressing this button has no  
effect on the current calculation (or series of  
calculations); it merely places the value into  
memory until it is recalled.  
Recalls the stored value from memory and inserts  
it in the current calculation.  
Clears any value that is stored in the Calculator  
memory.  
Recent Calculations  
The Recent Calculations command enables you to review the last  
series of calculations and is particularly useful for confirming a series  
of “chain” calculations.  
To display recent calculations:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Recent Calculations.  
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3. After you finish reviewing the calculations, tap OK.  
Calculator menus  
Calculator menus are shown here for your reference, and Calculator  
features that are not explained elsewhere in this book are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Options menus  
About  
Shows version information for Calculator.  
Calculator  
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Expense  
Expense enables you to record the date, expense type, and the amount  
that you spent. A record in Expense is called an “item.” You can sort  
your Expense items into categories or add other information that you  
want to associate with the item.  
To create an Expense item:  
1. Tap the Applications icon  
2. Tap Expense.  
.
3. Tap New.  
Cursor  
of new  
item  
Tap New  
Tip:  
You can also create a new Expense item by writing on the  
number side of the Graffiti writing area while in the  
Expense list screen. The first number you write begins the  
amount of your new Expense item.  
4. Enter the amount of the expense.  
5. Tap the Expense type pick list and select a type from the list.  
Tap here  
Note:  
As soon as you select an expense type, your organizer saves  
your entry. If you do not select an expense type, it does not  
save the entry.  
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Tip:  
Another quick way to create a new Expense item is to make  
sure that no Expense item is selected in the Expense list, write  
the first letter(s) of the expense type, and then write the  
numerical amount of the Expense item. This technique takes  
advantage of the automatic fill feature. See “Options menu”  
later in this chapter for details.  
Changing the date of an Expense item  
Initially, Expense items appear with the date you enter them. You can  
use Expense to change the date associated with any Expense item.  
To change the date of an Expense item:  
1. Tap the Expense item you want to change.  
2. Tap the date of the selected item.  
Tap date  
3. Tap the new date.  
Entering receipt details  
Expense provides a variety of options that you can associate with an  
item. These options appear in the Receipt Details dialog box.  
To open the Receipt Details dialog box:  
1. Tap the Expense item to which you want to assign details.  
2. Tap Details.  
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3. Select any of the following options:  
Category  
See “Categorizing records” earlier in this  
chapter.  
Type  
Opens a pick list of expense types.  
Payment  
Lets you choose the payment method used to  
pay the Expense item. If the item is prepaid  
(such as airline tickets supplied by your  
company), you can choose Prepaid to place  
your expense in the appropriate company-  
paid cell of your printed expense report  
spreadsheet. See “Transferring your data to  
Microsoft Excel” later in this chapter for more  
information.  
Currency  
Enables you to choose the type of currency  
used to pay the Expense item. The default  
currency unit is defined in the Preferences  
dialog box. You can also display up to four  
other common types of currency. See  
“Customizing the Currency pick list” later in  
this chapter for more information.  
Vendor and City  
Lets you record the name of the vendor  
(usually a company) associated with the  
expense and the city where the expense was  
incurred. For example, a business lunch might  
be at Rosie's Cafe (Vendor) in San Francisco  
(City).  
Attendees  
See “Looking up names to add to expense  
records” earlier in this chapter.  
4. Tap OK.  
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Customizing the Currency pick list  
You can select the currencies and symbols that appear in the Currency  
pick list.  
To customize the Currency pick list:  
1. Tap the Currency pick list in the Receipt Details dialog box, and  
then select Edit currencies.  
Tap Edit  
currencies  
2. Tap each Currency pick list and select the country whose currency  
you want to display on that line.  
3. Tap OK to close the Select Currencies dialog box.  
4. Tap OK.  
To change your default currency:  
1. Open Expense.  
2. Tap the Menu icon  
.
3. Tap Options, and then tap Preferences.  
4. Tap the Default Currency pick list.  
5. Tap the currency symbol you want to appear in Expense.  
6. Tap OK.  
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Defining a custom currency symbol  
If the currency you want to use is not in the list of countries, you can  
create your own custom country and currency symbol.  
To define a custom currency symbol:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Custom Currencies.  
3. Tap one of the four Country boxes.  
Tap a Country  
box  
4. Enter the name of the country and the symbol that you want to  
appear in Expense.  
5. Tap OK to close the Currency Properties dialog box.  
6. Tap OK.  
Note:  
If you want to use your custom currency symbol as the default  
for all Expense items, select the symbol in the Preferences  
dialog box. If you want to use your custom currency symbol  
only for a particular Expense item, select the symbol in the  
Receipt Details dialog box associated with that item.  
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Show Options  
Show Options define the sort order and other settings that relate to  
your Expense items.  
To open the Show Options dialog box:  
1. In the Expense list, tap Show.  
2. Select any of the options.  
Tap Show  
Sort by  
Enables you to sort expense items by date or  
type.  
Distance  
Enables you to display Mileage entries in miles  
or kilometers.  
Show currency  
Shows or hides the currency symbol in the  
Expense list.  
3. Tap OK.  
Transferring your data to Microsoft Excel  
After you enter your expenses into the Expense application on your  
data with your computer.  
Note:  
You need Microsoft Excel version 5.0 (or later) to view and  
print your Expense data using one of the provided templates.  
Microsoft Excel is not included with the Palm IIIc organizer  
package. The procedures in this section also assume that you  
have installed Palm Desktop software. See “Palm Desktop  
organizer software” in Chapter 1 for more information.  
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Displaying the euro on your desktop computer  
When you perform a HotSync operation, the euro symbol is  
transferred to your Desktop application like any other piece of data on  
your organizer. The symbol appears in your Desktop application,  
however, only if you are using fonts that support the euro symbol.  
These fonts are part of the operating system on your desktop  
computer. They do not reside with your Desktop application, and  
they are not produced by Palm Computing.  
Operating  
System  
Euro Support  
Mac OS  
Contained in Mac OS 8.5 or higher. For more  
information, visit the following web site:  
http://til.info.apple.com/techinfo.nsf/artnum/n22222  
Download free font upgrades from the Web. For  
more information, visit the following web site:  
http://www.microsoft.com/windows/euro.asp  
Windows 95  
Windows 98  
Includes all the necessary fonts and drivers.  
Windows NT 4.0  
Download free font upgrades from the Web. For  
more information, visit the following web site:  
http://www.microsoft.com/windows/euro.asp  
Printing the euro  
Even with operating system support, problems may arise while  
printing documents that contain the euro. When a font is present on  
both the printer and the computer, the printer font is used by default  
to increase printing speed. If the printer font does not include the euro,  
a box prints instead of the euro symbol.  
You can work around this problem by sending a bitmap image  
of the euro to the printer or by not using the printer's built-in fonts  
(if allowed).  
Creating or printing an expense report  
Palm Desktop software makes it quick and easy to view and print  
your Expense data in a Microsoft Excel spreadsheet.  
To create or print an expense report:  
1. Perform a HotSync operation to transfer your latest Expense data  
to your computer.  
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2. Click Expense in Palm Desktop software to open Microsoft Excel  
and the Expense Report configuration dialog box.  
Note:  
If you launch Expense from the Start menu instead of  
Palm Desktop software, you must first choose your  
organizer user name.  
3. Click the expense category that you want.  
Click to select  
Categories  
Tip:  
You can press Ctrl+click to select multiple categories. To  
print the expenses associated with all of your Expense  
categories, select All in the Categories group.  
4. If you want to define an end date for the expense report, enter the  
date in the End Date box.  
Note:  
If you do not specify an end date, all expense entries for  
the selected categories appear — up to the date of the last  
HotSync operation.  
5. Do one of the following:  
Click Print to display the expense report in the Print Preview  
window, and then click Print in the Microsoft Excel window to  
print your expense report.  
Click Create to display a Microsoft Excel spreadsheet contain-  
ing your expense data. Your data appears in Microsoft Excel  
spreadsheet form. You can enter information, make formatting  
changes, and save and print the file in the normal manner.  
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Using expense report templates  
Palm Desktop software includes several expense report templates.  
When you use one of these templates, you can edit your expense data  
in Microsoft Excel.  
The templates have the extension .xlt and are stored in the template  
folder in the Palm Desktop software directory on your computer. To  
see what a template looks like before you use it, open the template in  
Microsoft Excel. For example, the template Sample2.xlt looks like this:  
If you want to streamline or customize your expense reports, you can  
change these templates. For example, you can add your company  
name to a template. See Appendix C for information on changing  
templates.  
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To view your expense data using a Microsoft Excel template:  
1. Display your expense data in a Microsoft Excel spreadsheet as  
described in the previous procedure.  
2. Click Options.  
Enter name and  
other information  
Choose expense  
template  
3. Enter name, department, and other information as necessary for  
your expense report.  
4. Click the Templates menu; then select an expense template.  
Note:  
If you want to create your own custom expense template  
and have it appear in the Templates menu, see Appendix  
C for more information.  
5. Click OK.  
Expense menus  
Expense menus are shown here for your reference, and Expense  
features that are not explained elsewhere in this book are described  
here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Record menu  
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Options menu  
Preferences  
Use automatic fill. Lets you select an expense type  
by writing the first letter of an expense type in  
the Graffiti writing area. For example, if you  
write the letter “T,” it enters the “Taxi” expense  
type. Writing “T” and then “E” enters  
“Telephone” which is the first expense type  
beginning with the letters “TE.”  
About Expense  
Shows version information for Expense.  
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Chapter 5  
Communicating Using  
Your Organizer  
The previous chapter described the features of your Palm IIIc™  
organizer that help you stay organized. This chapter describes the  
features that help you stay connected.  
Managing desktop E-Mail: Using your organizer, you can read, reply  
to, compose, and delete e-mail from your desktop E-Mail  
application while youre away from your desk.  
IR beaming: The infrared port located at the top of your organizer  
lets you send data from your organizer — including entire  
®
applications — to any other Palm Computing platform handheld  
thats close by and also equipped with an IR port.  
Managing desktop E-Mail  
away from your desk  
Mail lets you manage the e-mail that you send and receive  
through the E-Mail application on your desktop computer. You  
can read, reply to, compose, and delete e-mail on your  
organizer; but to send or receive e-mail, you must perform a  
®
HotSync operation either directly or indirectly. Direct methods  
include placing your organizer in the cradle attached to your  
computer, or using infrared communications. Indirect methods  
include using a modem, or using network HotSync technology.  
The key to Mail is that it truly synchronizes the mail in the Inbox of  
your desktop E-Mail application with the mail on your organizer. For  
example, if you delete e-mail items from Mail, your next HotSync  
operation also deletes the e-mail items from your desktop E-Mail  
application, so you never have to delete e-mail items twice. Similarly,  
if you read an e-mail item on your organizer and leave it in your  
Inbox, your next HotSync operation marks it as read in your desktop  
E-Mail application.  
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In Mail, you can do the following:  
View, delete, file, and reply to incoming mail.  
Create outgoing e-mail items and drafts of e-mail items.  
Create simple or complex filters, which allow you to decide the  
type of e-mail that your organizer retrieves from your desktop  
E-mail application.  
Use your organizer to send and retrieve e-mail items from your  
desktop E-Mail application via the cradle or infrared  
communications.  
Setting up Mail on the desktop  
Before you use Mail for the first time, make sure your desktop E-Mail  
application is up and running. You must also set up Palm™ Desktop  
software for use with your desktop E-Mail application.  
Your organizer supports a number of desktop E-Mail applications,  
such as Microsoft Exchange (version 4.0 or higher), QUALCOMM  
Eudora (version 3.0.3 or higher), and Lotus cc:Mail (versions 2.5, 6.0,  
and 7.0). You can see the full list of the supported applications when  
you set up Mail.  
If your desktop E-Mail application does not appear on the list, you  
may still be able to manage your desktop E-Mail application from  
your organizer by means of special connection software, called a  
conduit, that lets you synchronize your desktop E-Mail application  
and your organizer. Contact the vendor of your E-Mail application or  
visit the web site http://www.palm.com for more information.  
Note:  
The following instructions assume that you have already  
installed Palm Desktop software on your computer and that  
you did not set up Mail during the installation. If you have not  
yet installed the Palm Desktop software, the installation  
procedure prompts you to set up Mail as part of the Palm  
Desktop software installation.  
To set up Mail:  
1. Click Start in the Windows taskbar.  
2. Highlight Programs, highlight Palm Desktop software, and then  
click Mail Setup to begin setup.  
3. Follow the instructions onscreen to set up your organizer for use  
with your desktop E-Mail application.  
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To select HotSync options:  
1. Click the HotSync icon  
right corner of the taskbar).  
in the Windows system tray (bottom-  
2. Choose Custom.  
Tip:  
You can also choose Custom from the HotSync menu in  
Palm Desktop software.  
3. Select Mail in the list box.  
4. Click Change.  
5. Click one of the following settings:  
Synchronize  
the files  
Synchronizes the mail on your organizer and  
your desktop E-Mail application.  
Desktop  
overwrites  
handheld  
Replaces the mail on your organizer with the  
mail in your desktop E-Mail application. You  
should use this option only if, for some reason,  
the two inboxes get out of sync.  
Do Nothing  
Turns off communication between your  
organizer and desktop E-Mail application.  
Note:  
Changing the HotSync setting from the default affects only the  
next HotSync operation. Thereafter, the HotSync Action  
reverts to the default setting.  
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To change your Mail setup options:  
1. Click the HotSync icon  
2. Choose Custom.  
in the Windows system tray.  
Tip:  
You can also choose Custom from the HotSync menu in  
Palm Desktop software.  
3. Select Mail in the list box.  
4. Click Change.  
5. Modify your settings as needed.  
6. Click OK.  
Synchronizing Mail with your E-Mail application  
After you enable and configure Mail, you need to perform a HotSync  
operation to synchronize Mail with your desktop E-Mail application.  
For a complete explanation of HotSync technology, see Chapter 6.  
Opening the Mail application on your organizer  
To open Mail:  
1. Tap the Applications icon  
2. Tap the Mail icon  
.
.
Viewing e-mail items  
The Message list displays a list of your incoming e-mail items, who  
sent them, and the date they were received. E-mail items youve read  
have a check next to them. High-priority e-mail items appear in bold.  
Previously read  
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To open an e-mail item:  
Tap an e-mail item to open it.  
Header mode icons  
Recipient  
Subject  
Sender  
Time and date sent  
E-mail body  
To close an e-mail item:  
Tap Done to close the e-mail item.  
Displaying full header information  
By default, Mail displays abbreviated header information, which  
comprises only the From: and Subj: fields. The full header provides  
complete information about the sender, receiver, and copied  
recipients, in addition to the subject and date the e-mail item was  
created. Mail uses the header type you select for all your e-mail items.  
To display full header information:  
1. Open an e-mail item.  
2. Tap the Complete Header icon.  
Tip:  
To redisplay the abbreviated header, tap the Abbreviated  
Header icon.  
Creating e-mail items  
You create e-mail items with your organizer the same way you create  
e-mail with your desktop E-mail application: you identify the  
recipient(s) of the e-mail item, define a subject, and create the body of  
the e-mail item.  
You create original e-mail items and replies in the New Message  
screen. All e-mail items must, at the very least, contain information in  
the To: and Subj: fields.  
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To create an e-mail item:  
1. Tap New.  
Tap New  
Tip:  
You can also create an e-mail item by tapping New from  
the Message menu.  
2. Enter the e-mail address of the recipient.  
Note:  
Enter the address as if you were entering it from your  
desktop E-Mail application. For example, network users  
sending an e-mail item to a user on the same network do  
not need to add Internet information, such as  
@mycorp.com.  
3. To send a copy of this e-mail item to additional recipients, tap the  
CC: field, and then enter the e-mail addresses of the additional  
recipients, separating the addresses with a comma followed by a  
space.  
4. Tap the Subj: field and enter a subject for your e-mail item.  
5. Tap the Body: field and enter the text of your e-mail item.  
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Tip:  
If the address, CC, subject, or body exceeds the capacity  
of the screen display, tap the name of the field (for  
example, tap “To:”) to expand that field. Tap the Done  
button to return to the New Message screen.  
Tap the name of the field to open  
Tap to return to New Message screen  
To reply to an e-mail item:  
1. Tap an e-mail item in the Message list to display it onscreen.  
2. Tap Reply.  
3. Select whom you want to receive the reply: Sender only, All  
recipients, or someone who didnt see the original e-mail item  
(Forward).  
4. Select whether you want to include original text or comment  
original text.  
5. Tap OK.  
6. Enter the text of your reply.  
Tip:  
You have several options including setting the priority.  
See “Adding details to e-mail items” later in this chapter.  
7. Tap Send to place your reply in the Outbox.  
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Looking up an address  
To identify the recipient of an e-mail item, you need to enter that  
persons e-mail address. You can do this either by entering the data  
directly into the field or by using the Look Up command to access the  
information in your Address Book.  
To look up an e-mail address:  
1. Tap either the To: or CC: field name to expand it.  
2. Enter the first few letters of the last name of the person whose  
address you want to find.  
3. Tap Lookup.  
4. If the letters you enter identify a unique listing from your Address  
Book, your organizer completes the address for you. If not, the  
Lookup dialog box appears and lists all records that contain  
information in an E-mail field.  
Tip:  
You can also open the Look Up dialog box in the New  
Message screen by tapping Lookup from the Options  
®
menu or by using the Graffiti Command stroke / L.  
Tap Lookup  
5. Enter the first letter of the entry you want to find to scroll to the  
first entry that begins with that letter. If you write an additional  
letter, the list scrolls to the first entry that starts with those two  
letters. For example, writing an “s” scrolls to “Sanders,” and  
writing “sm” scrolls to “Smith.”  
6. Tap an address to select it.  
7. Tap Add.  
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Tap to select  
Tap here to enter address in field  
Adding details to e-mail items  
Before you send your e-mail item, you can attach additional attributes  
to it, such as a signature or a priority level. These features are  
dependent on the desktop E-mail application you use. If your  
application does not support the attribute you select, your organizer  
cannot attach that attribute to the e-mail item.  
The following details are available:  
Priority  
BCC  
Flags an e-mail item as High, Normal, or Low  
priority.  
Creates a blind carbon copy field in the New  
Message screen.  
Signature  
Attaches previously defined text as the closing of an  
e-mail item. See “Adding a signature to your e-mail  
itemlater in this chapter.  
Confirm  
Read  
Requests a confirmation telling you when the  
e-mail item was read.  
Confirm  
Delivery  
Requests a confirmation telling you when the  
e-mail item was delivered.  
The Priority and BCC settings are valid only for the current e-mail  
item and must be set for each item you create.  
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Setting a priority  
To set a priority for your e-mail item:  
1. In the New Message screen, tap Details.  
Tap here  
2. Tap the Priority pick list and select the priority you want.  
Tap here  
Tap to select priority  
3. Tap OK.  
Tip:  
Your organizer can flag e-mail items with a specific priority  
only if your desktop E-Mail application supports this feature.  
Sending a blind carbon copy  
To add a BCC field to your e-mail item:  
1. In the New Message screen, tap Details.  
2. Tap the BCC check box to select it.  
3. Tap OK.  
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BCC field  
4. Tap the BCC: field and enter an address.  
Adding a signature to your e-mail item  
A signature consists of information about yourself that is appended to  
your e-mail item as its closing. For example, a signature can contain  
your name, address, phone and fax numbers, and any other text you  
want to include. By defining such information as a signature, you save  
yourself the trouble of having to enter it every time you create an  
e-mail item.  
Adding a signature to your message is a two-part process. First, you  
create your signature. Then you select the Signature option.  
To create a signature:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap Preferences.  
3. Tap the Signature text field and enter the text of your signature.  
Add signature  
text here  
4. Tap OK.  
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To add a signature to your e-mail item:  
1. In the New Message screen, tap Details.  
2. Tap the Signature check box to select it and add your signature to  
the e-mail item.  
Note:  
The check box stays selected, so all subsequent e-mail  
items you create will also contain your signature until you  
deselect the Signature option.  
3. Tap OK.  
Note:  
The signature does not display in your e-mail item; only your  
recipient sees the signature.  
Requesting confirmations  
To receive a confirmation when your e-mail item is read:  
1. In the New Message screen, tap Details.  
2. Tap the Confirm Read check box to select it.  
3. Tap OK.  
To receive a confirmation when your e-mail item is delivered:  
1. In the New Message screen, tap Details.  
2. Select the Confirm Delivery check box to select it.  
3. Tap OK.  
Storing e-mail to be sent later  
When you send e-mail from your organizer, it actually stores the  
e-mail in the Outbox folder until the next time you synchronize your  
organizer with your computer. During synchronization, all e-mail  
stored in the Outbox folder is transferred to the Outbox folder in your  
desktop E-Mail application. E-mail created on your organizer is sent  
out the next time you send mail from your desktop E-Mail application.  
To send e-mail:  
After you create an e-mail item, tap Send.  
Editing unsent e-mail  
You can make changes to an e-mail that has not yet been sent, as long  
as you have not yet performed a HotSync operation. When you edit an  
e-mail item, your organizer removes the item from the Outbox folder  
and takes you back to the New Message screen, where you can edit the  
item and resend it, save it as a draft, or delete it.  
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To retrieve an e-mail item:  
1. In the Message list, tap Outbox from the pick list in the upper-right  
corner.  
Tap here to display folder  
2. Tap the e-mail item you want to retrieve.  
Tap here  
to select  
item  
Tap to  
edit item  
3. Tap Edit.  
Draft e-mail  
Sometimes you may not want to send an e-mail item immediately; for  
example, you may want to add additional information before sending  
it. Your organizer stores such e-mail items in the Draft folder until you  
are ready to edit them again.  
Note:  
When youre creating or editing an e-mail item, you can also  
save the item as a draft by canceling it. When you cancel an  
item, your organizer opens a dialog asking if you want to save  
the e-mail item. If you tap Yes, your organizer saves the item  
in the Draft folder.  
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To save an e-mail item as a draft:  
1. Create an e-mail item.  
2. Tap the Menu icon  
.
3. Tap Message, and then tap Save Draft.  
To edit an e-mail item saved as a draft:  
1. In the Message list, tap Draft from the pick list in the upper-right  
corner.  
2. Tap the draft you want to display.  
Tap here  
to select  
item  
Tap to  
edit item  
3. Tap Edit.  
4. Enter your changes; then either save the e-mail item again as a  
draft, or tap Send to move the item to your Outbox folder.  
Filing e-mail  
Your organizer can store e-mail you receive or create in the Filed  
folder. The contents of this folder do not automatically synchronize  
with your desktop E-Mail application during a HotSync operation.  
Your organizer, however, stores a backup copy of the Filed folder on  
your computer hard disk.  
To file e-mail:  
1. Open an e-mail item.  
2. Tap the Menu icon  
.
3. Tap Message, and then tap File.  
4. Tap No to save the e-mail item and move it to the Filed folder, or  
tap Yes to file the item and keep a copy in the Inbox.  
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To remove e-mail from the Filed folder:  
1. In the Message list, tap Filed from the pick list in the upper-right  
corner.  
2. Tap the e-mail item you want to restore.  
3. Tap Edit to display and modify the item.  
Tip:  
After you display and modify the e-mail item, you can send it,  
save it as a draft, or return it to the Filed folder.  
Deleting e-mail  
Your organizer stores deleted e-mail in the Deleted folder until you  
perform the next HotSync operation. If you delete an e-mail item from  
the organizer, it is also deleted from your desktop E-Mail application  
when you perform the next HotSync operation.  
To delete e-mail:  
1. Open the e-mail item you want to delete.  
2. Tap Delete.  
3. If you selected the Preferences option to confirm deletion, tap Yes.  
Removing e-mail from the Deleted folder  
You can reverse the deletion of an e-mail item (by removing it from the  
Deleted folder) as long as you have not performed a HotSync  
operation or purged the contents of the Deleted folder.  
To remove an e-mail item you received from the Deleted folder:  
1. In the Message list, tap Deleted from the pick list in the upper-right  
corner.  
2. Tap the e-mail item you want to restore.  
3. Tap Undelete to move the selected item to the Inbox and mark it as  
read.  
To remove an e-mail item you created from the Deleted folder:  
1. In the Message list, tap Deleted from the pick list in the upper-right  
corner.  
2. Tap the e-mail item you want to restore.  
3. Tap Edit to display and modify the item.  
Note:  
After you display and modify the e-mail item, you can send it  
or save it as a draft.  
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Purging deleted e-mail  
Because your organizer stores deleted e-mail in the Deleted folder  
until you perform a HotSync operation, deleted e-mail can  
monopolize storage space. To avoid or correct this problem, purge the  
contents of your Deleted folder. E-mail that you purge is still deleted  
from your desktop E-Mail application when you perform the next  
HotSync operation.  
To purge the contents of the Deleted folder:  
1. Tap the Menu icon  
.
2. Tap Message, and then tap Purge Deleted.  
3. Tap Yes.  
Note:  
You cannot restore e-mail items after you purge them.  
Message list options  
Message list options enable you to manage the way the Message list  
displays information.  
Folders  
Your organizer provides folders for categorizing your mail. The  
Message list displays the e-mail items in the folder you select.  
To select a folder:  
1. Tap the pick list in the upper-right corner to open the list of folders:  
Inbox  
Contains the e-mail from your desktop E-Mail  
application Inbox, minus any that you have excluded  
using filtering options. See “Creating special filters”  
later in this chapter.  
Outbox  
Deleted  
Contains the e-mail you created and sent on the  
organizer since the last HotSync operation.  
Contains the e-mail you deleted since the last HotSync  
operation.  
Filed  
Draft  
Contains the e-mail you want to store on the organizer.  
Contains the e-mail you created using the organizer  
but are not yet ready to send.  
2. Select the folder you want to display in the Message list screen.  
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Date column  
The Date column is optional in the Message list. By default, the Date  
column is hidden to increase the available screen space.  
To show the Date column:  
1. In the Message list, tap Show.  
Tap  
Show  
2. Tap the Show Date check box to select it.  
3. Tap OK.  
Sorting the Message list  
You can sort e-mail items by the date sent, by sender, or by subject.  
Note:  
High-priority e-mail items always appear first, no matter how  
you sort the list.  
To sort the Message list:  
1. In the Message list, tap Show.  
2. Tap the Sort by pick list and select one of the following options:  
Date  
Sorts e-mail by date and displays the most recent  
e-mail item at the top of the screen.  
Sender  
Sorts e-mail by the senders user name and  
displays items in ascending alphabetical order,  
based on the first word of the From: field.  
Subject  
Sorts e-mail by the subject and displays items in  
ascending alphabetical order, based on the first  
word of the Subj: field.  
3. Tap OK.  
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HotSync options  
HotSync options enable you to manage your e-mail more effectively  
by selecting which e-mail items download when you synchronize  
your computer and your organizer. You can define different settings  
for local and remote synchronization. For example, you may want to  
download all of your e-mail during local synchronization and only  
urgent e-mail during remote synchronization. Once defined, your  
organizer determines if synchronization is occurring locally or  
remotely and uses the appropriate settings for the HotSync operation.  
To open the HotSync Options dialog box:  
1. Tap the Menu icon  
.
2. Tap Options, and then tap HotSync Options.  
3. Tap the Settings for pick list and select Local HotSync or Remote  
HotSync.  
Tap here  
to display  
HotSync  
options  
Note:  
For more information about Local and Remote HotSync  
operations, see Chapter 6.  
4. Tap the filtering option you want to apply:  
All  
During synchronization, all e-mail items in your  
desktop E-Mail Inbox synchronize with your  
organizer, and all e-mail items in your organizer  
Outbox are sent to your desktop E-Mail  
application.  
Send Only  
During synchronization, only the e-mail items in  
your organizer Outbox are sent to your desktop  
E-Mail application; from there, they are sent to  
their destinations.  
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Filter  
During synchronization, all e-mail items in your  
organizer Outbox are sent to your desktop E-Mail  
application, and items in your desktop E-Mail  
Inbox that meet specific criteria download to your  
organizer. When you select the Filter setting, the  
HotSync Options dialog box opens and displays  
additional filter settings. See “Creating special  
filters” later in this chapter.  
Unread  
During synchronization, only unread e-mail  
items download to your organizer from your  
desktop E-Mail Inbox, and all items in your  
organizer Outbox are sent to your desktop E-Mail  
application.  
The All setting does not mean that all information included in each  
e-mail item downloads to your organizer. Truncation settings  
(explained in a following section) for long e-mail items still apply.  
Also, Mail never downloads any attachments to your organizer.  
The e-mail item and any text information appear, but the  
attachment is left in your desktop E-Mail application.  
5. If you selected All, Send only, or Unread, tap OK. If you selected  
Filter, continue to the next section.  
Creating special filters  
You can create special filters to control the type of e-mail items that  
download to your organizer during synchronization. Special filters  
work on the premise of ignoring or retrieving items that contain  
specific information in their header fields.  
To create a special filter, you must decide whether you want to ignore  
or retrieve certain e-mail items. Then, based on that decision, you  
must tell your organizer what it needs to look for in the To:, From:, and  
Subj: fields to single out those e-mail items.  
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To access the special filter settings:  
Tap the Filter box in the HotSync Options dialog box.  
Tap here  
to display  
Filter  
options  
Ignoring or receiving e-mail  
The first step in establishing a special filter is to determine whether  
you want to ignore or retrieve e-mail that matches the information you  
specify.  
To define whether to ignore or receive e-mail:  
Tap the pick list in the center of the HotSync Options dialog box  
and select one of the following settings:  
Tap here  
Select Filter option  
Ignore  
Messages  
Containing  
exclude  
the e-mail  
Tells your organizer to  
items that meet the criteria you define and  
all other e-mail items  
download  
during  
synchronization. In general, this filter  
downloads more e-mail during  
synchronization because it blocks only one  
defined subset of e-mail.  
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Retrieve  
include  
only the  
Tells your organizer to  
Only Msgs  
Containing  
e-mail items that meet the criteria you  
define and to ignore all other e-mail items  
during synchronization. This filter has the  
potential to block more e-mail during  
synchronization because it downloads only  
one subset of e-mail.  
Defining filter strings  
E-mail items are filtered based on the information contained in their  
To:, From:, and Subj: fields. The information that defines what your  
organizer is looking for is called a filter string. You create a filter string  
by listing the words you want your organizer to find and separating  
them with either a comma or a space. Each word in the filter string is  
joined by an implicit OR, so you do not need to enter logical  
connectors like AND or OR.  
To create a more complex filter, you can define filter strings for the To:,  
From:, and Subj: fields simultaneously. Your organizer joins the filter  
strings for these fields using an implicit AND; once again, you do not  
need to add the logical connector. Your organizer does that for you.  
For example, suppose you want to receive only e-mail items from John  
Smith (jsmith@aol.com) or Jack Jones (jjones@aol.com) concerning the  
Apollo Project. You would create the following filter strings:  
In the To: field: jsmith@aol.com, jjones@aol.com  
In the Subj: field: Apollo Project  
Your organizer interprets this as, “Accept e-mail items about the  
Apollo Project from John Smith or Jack Jones. Do not accept e-mail  
items from other people. Do not accept e-mail items from John or Jack  
about any other subject.”  
When you define a string, note that your organizer searches for any  
instance of that sequence of characters. For example, if you create a  
filter that retrieves only e-mail items containing the string “info,” your  
info  
info  
info  
rest” and “k lk” appropriate  
organizer considers “  
matches.  
,” “ra  
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To define a filter string:  
1. Tap a header field in the HotSync Options dialog box.  
Tap here  
to insert  
cursor  
2. Enter your filter string, using commas or spaces to separate the  
words. Do not add connectors, such as AND or OR, between  
words in a string.  
3. If your string exceeds the length of the field, tap the name of the  
field to display the Notes screen for that header field. For more  
information about header field Notes screens, see “Creating e-mail  
items” earlier in this chapter.  
Enter  
filter data  
Tap here  
Tap Done  
to return  
to HotSync  
Options  
4. Tap Done to return to the HotSync Options dialog box.  
5. Tap OK.  
High-priority e-mail  
The Retrieve All High Priority setting lets you retrieve e-mail items  
marked high-priority, even if those items would have been blocked by  
a defined filter.  
To retrieve high-priority e-mail items:  
1. Tap the Filter box in the HotSync Options dialog box.  
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2. Tap the Retrieve All High Priority check box to select it.  
Tap  
check  
box  
3. Tap OK.  
Note:  
This setting is applicable only if your E-Mail application has  
the capacity to flag high-priority e-mail items.  
Truncating e-mail items  
The Truncate feature lets you set a point at which long e-mail items  
truncate when downloading to your organizer. By default, this  
Truncate value is 4,000 characters. By truncating long messages, you  
reduce the time it takes to synchronize your desktop E-Mail and Mail,  
as well as the amount of storage space e-mail uses on your organizer.  
Note:  
Truncation is separate and independent from filtering.  
To truncate e-mail items:  
1. Tap Truncate in the HotSync Options dialog box.  
Tap to  
select  
maximum  
length  
Tap  
Truncate  
2. Tap to select the truncation setting you want.  
Tip:  
If you select the maximum setting, messages can be 8,000  
characters; longer messages are truncated. If you select a  
lower value, youll have more room for e-mail items.  
3. Tap OK.  
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Mail menus  
Mail menus are shown here for your reference, and Mail features that  
are not explained elsewhere in this book are described here.  
See “Using menus” in Chapter 1 for information about choosing menu  
commands.  
Message menus  
The Message menu varies depending on whether you are viewing an  
e-mail item, creating an e-mail item, or viewing the Message list.  
Message list  
New Message  
View Message  
Options menus  
The Options menu varies depending on whether you are creating or  
editing an e-mail item.  
Message list  
New Message  
About Mail  
Shows version information for Mail.  
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Beaming information  
Your organizer is equipped with an IR (infrared) port that you can use  
to beam information to another Palm Computing platform handheld  
thats close by and also has an IR port. The IR port is located at the top  
of the organizer, behind the small dark shield.  
You can beam the following information between Palm Computing  
platform handhelds:  
The record currently displayed in Date Book, Address Book, To Do  
List, or Memo Pad  
All records of the category currently displayed in Address Book,  
To Do List, or Memo Pad  
A special Address Book record that you designate as your business  
card, containing information you want to exchange with business  
contacts  
An application installed in RAM memory  
Note:  
You can also perform HotSync operations using the IR port.  
See “IR HotSync operations” in Chapter 6 for more details.  
To select a business card:  
1. Create an Address Book record that contains the information you  
want on your business card.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap Select Business Card.  
4. Tap Yes.  
To beam a record, business card, or category of records:  
1. Locate the record, business card, or category you want to beam.  
2. Tap the Menu icon  
.
3. Tap Record, and then tap one of the following:  
The Beam command for an individual record  
In Address Book only: Beam Business Card  
Beam Category  
4. When the Beam Status dialog box appears, point the IR port  
directly at the IR port of the receiving organizer.  
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Tip:  
For best results, Palm IIIc organizers should be between 10  
centimeters (approximately 4 inches) and 1 meter  
(approximately 39 inches) apart, and the path between the two  
organizers must be clear of obstacles. Beaming distance to  
other Palm Computing platform handhelds may be different.  
5. Wait for the Beam Status dialog box to indicate that the transfer is  
complete before you continue working on your organizer.  
To beam an application:  
1. Open the Applications Launcher.  
2. Tap the Menu icon  
.
3. Tap App, and then tap Beam.  
4. Tap the application you want to transfer.  
Note:  
Some applications are copy-protected and cannot be  
beamed. These are listed with a lock icon next to them.  
5. Tap Beam.  
6. When the Beam Status dialog box appears, point the IR port  
directly at the IR port of the receiving organizer.  
7. Wait for the Beam Status dialog box to indicate that the transfer is  
complete before you continue working on your organizer.  
To receive beamed information:  
1. Turn on your organizer.  
2. Point the IR port directly at the IR port of the transmitting  
organizer to open the Beam dialog box.  
3. Select a category for the incoming information, create a new  
category, or leave the information unfiled.  
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4. Tap Yes.  
Tips on beaming information  
You can press the Address Book application button  
two seconds to beam your business card.  
for about  
You can set the full-screen pen stroke to beam the current entry.  
See “Pen preferences” in Chapter 7 for more information.  
You can use the Graffiti Command stroke / B to beam the current  
entry.  
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Chapter 6  
®
Advanced HotSync Operations  
®
HotSync technology enables you to synchronize data between one or  
®
more Palm Computing platform handhelds and Palm™ Desktop  
software or another PIM such as Microsoft Outlook. To synchronize  
data, you must connect your Palm IIIc™ organizer and Palm Desktop  
software. You can synchronize your data either directly or indirectly.  
Direct methods include placing your organizer in the cradle attached  
to your computer, or using infrared communications. Indirect  
methods include using a modem, or using network HotSync  
technology.  
This chapter describes how to select HotSync options and perform a  
HotSync operation via infrared communications, a modem, or a  
network. See “Exchanging and updating data: HotSync operations” in  
Chapter 4 for information about performing your first and subsequent  
local HotSync operations.  
Selecting HotSync setup options  
You can choose when you want HotSync Manager to run. If necessary,  
you can adjust the local and modem HotSync settings as well.  
To set the HotSync options:  
1. Click the HotSync Manager icon in the Windows system tray.  
2. Choose Setup.  
3. Click the General tab and select one of the following options:  
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Always available  
Adds HotSync Manager to the Startup  
folder and constantly monitors the  
communication port for synchronization  
requests from your organizer. With this  
option, the HotSync Manager synchronizes  
data even when Palm Desktop software is  
not running.  
Available only  
when Palm  
Desktop software  
is running  
Starts HotSync Manager and monitors  
requests automatically when you open Palm  
Desktop software.  
Manual  
Monitors requests only when you select  
HotSync Manager from the Start menu.  
Tip:  
If youre not sure which option to use, keep the default  
setting: Always available.  
4. Click the Local tab to display the settings for the connection  
between your computer and the organizer cradle, and adjust the  
following options as needed.  
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Serial Port  
Identifies the port that Palm Desktop software  
uses to communicate with the cradle. This  
selection should match the number of the port  
to which you connected the cradle.  
Note:  
Your organizer cannot share this port  
with an internal modem or other  
device. See “Palm IIIc components” in  
Chapter 1 if you have trouble  
identifying the serial port.  
Speed  
Determines the speed at which data is  
transferred between your organizer and Palm  
Desktop software. Try the As Fast As Possible  
rate first, and adjust downward if you  
experience problems. This setting allows Palm  
Desktop software and your organizer to find  
5. Click the Modem tab to display the modem settings and adjust the  
options as needed. See “Conducting a HotSync operation via  
modem” later in this chapter for more information.  
6. If you are attached to a network, click the Network tab to display  
the network settings and adjust the options as needed. See  
“Conducting a HotSync operation via a network” later in this  
chapter for more information.  
7. Click OK.  
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Customizing HotSync application settings  
For each application, you can define a set of options that determines  
how records are handled during synchronization. These options are  
called a “conduit.” By default, a HotSync operation synchronizes all  
files between the organizer and Palm Desktop software.  
In general, you should leave the settings to synchronize all files. The  
only reason you might want to change these settings is to overwrite  
data on either your organizer or Palm Desktop software, or to avoid  
synchronizing a particular type of file because you dont use it.  
In addition to the conduits for Date Book, Address Book, To Do List,  
Memo Pad, and Expense, Palm Desktop software includes System and  
Install conduits. The System conduit backs up the system information  
®
stored on your organizer, including Graffiti ShortCuts. The Install  
conduit installs add-on applications on your organizer.  
To customize HotSync application settings:  
1. Click the HotSync icon  
right corner of the taskbar).  
in the Windows system tray (bottom-  
Tip:  
You can also click the HotSync command on the Palm  
Desktop software menu bar.  
2. From the HotSync Manager menu, choose Custom.  
3. Select the appropriate user name from the list.  
4. Select an application in the Conduit list.  
5. Click Change.  
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6. Click the direction in which you want to write data, or click Do  
Nothing to skip data transfer for an application.  
Note:  
Changing the HotSync setting from the default affects  
only the next HotSync operation. Thereafter, the HotSync  
Actions revert to their default settings. To use a new  
setting on an ongoing basis, select the Set As Default box.  
Thereafter, whatever you selected as the default setting is  
used when you click the Default button in the Custom  
dialog.  
7. Click OK.  
8. Repeat steps 4 through 7 to change conduit settings for other  
applications.  
9. Click Done to activate your settings.  
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IR HotSync operations  
Your organizer is equipped with an infrared (IR) port that supports  
the IrCOMM implementation of the standards for infrared  
communication established by the Infrared Data Association (IrDA).  
This means that not only can you beam data to another Palm  
you can also beam data to a cell phone and any other device that  
supports the IrCOMM implementation of the IrDA standards.  
Most importantly, you can use the IR port to perform HotSync  
operations; you dont need your cradle. This is especially useful if you  
travel with an infrared-enabled laptop. You simply enable infrared  
communication on your laptop and organizer and follow the steps in  
“Performing an IR HotSync operation” later in this section.  
Preparing your computer for infrared communication  
Before you can perform a HotSync operation using the IR port, the  
computer with which you want to synchronize must fulfill these  
requirements:  
Your computer must support the IrCOMM implementation of the  
IrDA standards.  
Your computer must have an enabled infrared port thats built into  
the computer, or an enabled infrared device attached to the  
computer.  
Desktop computers are likely to require an infrared device attached to  
a physical COM port. Laptops are likely to have a built-in IR port, so  
no external device is necessary. Your computer must also have an  
installed infrared driver.  
Check your computers documentation to learn if the computer  
supports infrared communication. If your computer is a Macintosh  
G3, or uses Microsoft Windows 98, infrared communication is built  
into the operating system. Some versions of the Macintosh iMac also  
have built-in infrared communication.  
The following procedure explains how to find out if your Windows 95  
computer has an infrared driver installed.  
To check if your Windows 95 computer supports infrared communication:  
1. In the Windows taskbar, click Start.  
2. Choose Settings, and then choose Control Panel.  
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3. In the Control Panel, look for the Infrared icon.  
If the icon is there, your computer is enabled for infrared  
communication. If it isnt there, you need to install an infrared driver.  
Note:  
If you have an external infrared device attached to your  
computer, a driver is probably included with the device.  
Consult the documentation included with the device for  
information on installing the required driver.  
To install a Windows 95 infrared driver:  
1. Click the HotSync Manager icon  
in the Windows system tray  
and choose Setup. Click the tabs and note the COM ports being  
used by the HotSync Manager. You need this information later.  
2. Go to this web site:  
http://www.microsoft.com/windows/downloads  
3. Follow the links to the Windows 95 IrDA 2.0 (Infrared Driver), and  
follow the instructions to download the driver.  
4. Close your Internet browser if its in the way.  
5. Find the file W95ir.exe on your computer.  
Before you go to the next step, be sure this file is in a folder  
where you want to store the infrared driver.  
6. Double-click W95ir.exe.  
A window lists the files that are unzipping onto your hard disk.  
When the title bar displays Finished, close this window.  
7. Double-click Setup.exe to begin installation. This file is in the  
folder where you unzipped W95ir.exe.  
The Add Infrared Device Wizard appears.  
8. Click Next.  
9. Accept the defaults provided until the Wizard asks you to select an  
infrared port. Be sure to select an available communications port.  
Do not select the port that the HotSync Manager currently uses.  
10. Continue the rest of the installation using the defaults provided.  
If an alert appears telling you that there is a communication  
port conflict, click OK and proceed.  
After you install the infrared driver, check the ports used by your  
computer for infrared communication.  
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To check the ports used for infrared communication:  
1. In the Windows taskbar, click Start, choose Settings, and then  
choose Control Panel.  
2. Double-click Infrared.  
3. Click the Options tab.  
4. Select Enable infrared communication.  
The COM port displayed in the drop-down box is the port  
where your infrared device is attached. It should be different  
from any port used by the HotSync Manager.  
5. Make a note of which port is listed as “providing application  
support.” You need this information to configure the HotSync  
Manager for infrared communication.  
This port (COM4 in this example) is the simulated port, the  
channel through which the actual infrared communication  
takes place between your computer and your organizer.  
6. Deselect any other check boxes in the Options tab.  
7. Click Apply and OK.  
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Configuring HotSync Manager  
for infrared communication  
Next, you need to go to the HotSync Manager and specify the  
simulated port used for infrared communication.  
To configure HotSync Manager for infrared communication:  
1. Click the HotSync Manager icon  
in the Windows system tray.  
2. Make sure Local is checked on the menu.  
3. Choose Setup.  
4. Click the Local tab.  
5. In the Serial Port drop-down box, select the COM port that was  
given as the simulated port in the Options tab of the Infrared  
Monitor (in this example, COM4).  
6. Click OK.  
The HotSync Manager is now communicating with the simulated port  
defined for infrared communication. This means that you cannot use  
your cradle again until you reconfigure the HotSync Manager to  
communicate with the port defined for cradle synchronization.  
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Performing an IR HotSync operation  
After you complete the steps to prepare for performing an IR HotSync  
operation, it is easy to perform the actual operation.  
To perform an IR HotSync operation:  
1. In the Applications Launcher, tap the HotSync icon.  
2. Tap Local.  
3. Tap the pick list below the HotSync icon and select IR to a  
PC/ Handheld.  
4. Position the IR port of your organizer within a couple of inches of  
the infrared port of your computer.  
5. Tap the HotSync icon to start the IR HotSync operation.  
Tap here  
to start IR  
HotSync  
operation  
Returning to cradle HotSync operations  
It’s easy to return to using the cradle for HotSync operations.  
To return to cradle HotSync operations:  
1. If needed, connect the cradle to a serial (COM) port of your  
computer.  
2. Click the HotSync Manager icon  
3. Choose Setup, and then click Local.  
in the Windows system tray.  
4. Select the COM port where your cradle is connected.  
5. Click OK.  
Now, the next time you want to perform a HotSync operation, just  
press the HotSync button on the cradle, as you always did in the past.  
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You can leave the HotSync application on your organizer set to  
perform IR HotSync operations and still use the cradle. This is useful  
if you perform HotSync operations with both your desktop computer  
and a laptop that you travel with. When you travel, you dont have to  
carry a cradle or cable because your organizer is set to perform IR  
HotSync operations. When youre in the office, just place your  
organizer in the cradle and press the HotSync button.  
Conducting a HotSync operation via modem  
You can use a modem to synchronize your organizer when you are  
away from your computer.  
Note:  
The first HotSync operation must be local, using the cradle.  
After that, you can perform a modem HotSync operation.  
To perform a HotSync operation via modem you need the following:  
A modem connected to your computer.  
Palm Desktop software configured for use with the modem.  
A modem connected to your organizer.  
A configuration for the kind of modem connection (Serial to  
Modem or IrCOMM to Modem) you want to make. See  
“Connection preferences” in Chapter 7 for more information.  
Preparing your computer  
There are a few steps you must perform to prepare your computer for  
a modem HotSync operation. Be sure to perform these steps before  
you leave your office so that your computer is ready to receive a call  
from your organizer.  
To prepare your computer for a modem HotSync operation:  
1. Confirm that the computer modem is connected and turned on,  
and that no communications applications, such as fax or telephony  
software, are running on a COM port.  
Note:  
Make sure the computer is disconnected from all  
online services, such as America Online (AOL) and  
CompuServe. This helps to avoid conflicts with the  
COM port.  
2. Start HotSync Manager if it is not already running, and from the  
HotSync Manager menu, choose Modem.  
3. Adjust the following options as needed.  
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Serial Port  
Speed  
Identifies the port for the modem. If you are  
unsure of the port assignment, look at the  
Modem Properties in the Windows Control  
Panel.  
Determines the speed at which data is  
transferred. Try the As Fast As Possible rate  
first, and adjust downward if you experience  
problems. This setting allows Palm Desktop  
software and your organizer to find and use  
the fastest speed.  
Modem  
Identifies the modem type or manufacturer.  
Refer to your modem manual or face plate for  
its type or settings. If youre not sure of your  
modem type or your modem doesnt match  
any that appear in the list, select Hayes Basic.  
Setup String  
Identifies the setup string for your particular  
modem. Not all modems require a setup  
string. Refer to your modem manual and enter  
the setup string if recommended by the  
manufacturer.  
4. Click OK.  
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Preparing your organizer  
There are a few steps you must perform to prepare your organizer for  
a modem HotSync operation.  
To prepare your organizer for a modem HotSync operation:  
1. Tap the Applications icon  
2. Tap the HotSync icon  
3. Tap Modem.  
.
.
Tap here  
4. Tap the pick list below the icon and select a modem configuration.  
configuration  
Note:  
If you need to create a configuration, tap the Menu icon  
and then select Options and Connection Setup. See  
“Connection preferences” in Chapter 7 for more  
information.  
5. Tap the Enter phone # field.  
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Tap here  
Note:  
If you plan to connect to your companys dial-in server  
(network modem) instead of connecting to a computer  
modem, see “Conducting a HotSync operation via a  
network” later in this chapter.  
6. Enter the telephone number to access the modem connected to  
your computer.  
7. If needed, enter a dial prefix (such as “9”) to access an outside line,  
and then tap the Dial Prefix check box.  
Tip:  
You can enter a comma in the field to introduce a “pause”  
in the dialing sequence. Each comma equals a two second  
pause.  
8. If the phone line youre using for the organizer has Call Waiting,  
select the Disable call waiting check box to avoid an interruption  
during the modem HotSync operation.  
9. If you want to use a calling card to place the call, select the check  
box and enter the calling card number.  
10. Tap OK.  
Selecting the conduits for a modem HotSync operation  
The Conduit Setup dialog box on your organizer enables you to define  
which files and/ or applications synchronize during a modem  
HotSync operation. You can use these settings to minimize the time  
required to synchronize data with a modem.  
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To change the Conduit Setup for a modem HotSync operation:  
1. Tap the Applications icon  
.
2. Tap the HotSync icon  
3. Tap the Menu icon  
.
.
4. Tap Options, and then tap Conduit Setup.  
5. Tap the check boxes to deselect the files and applications that you  
do not want to synchronize during a modem HotSync operation.  
The default setting is to synchronize all files.  
Note:  
Applications that do not have a database (such as games)  
do not synchronize — even if you select the item in the  
Conduit Setup dialog box.  
6. Tap OK.  
Performing a HotSync operation via a modem  
After you prepare your computer and your organizer, and select your  
Conduit Setup options, you are ready to perform a modem HotSync  
operation.  
To perform a modem HotSync operation:  
1. Tap the Applications icon  
2. Tap the HotSync icon  
3. Tap the Modem icon  
.
to dial the Palm Desktop modem and  
synchronize the applications.  
4. Wait for the HotSync operation to complete. If you have any  
problems conducting a successful HotSync operation, see  
Appendix B.  
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Conducting a HotSync operation  
via a network  
When you use the network HotSync technology, you can take  
advantage of the LAN and WAN connectivity available in many office  
environments. The network HotSync technology enables you to  
perform a HotSync operation by dialing in to a network or by using a  
cradle that is connected to any computer on your LAN or WAN  
(provided that the computer connected to the cradle also has the  
network HotSync technology installed, your computer is on, and the  
HotSync Manager is running).  
Connecting to your companys dial-in server  
A network HotSync operation requires the following (consult your  
System Administrator for assistance):  
Your computer has TCP/ IP support installed.  
Both your companys network system and its remote access server  
support TCP/ IP.  
You have a remote access account.  
Everything you need to connect to your companys dial-in server  
(network modem) is included with Palm Desktop software and  
organizer software. You need to activate the feature, however, on both  
Palm Desktop software and your organizer.  
To prepare your computer for a network HotSync operation:  
1. Click the HotSync Manager icon  
in the Windows system tray.  
2. From the HotSync Manager menu, choose Network.  
3. From the HotSync Manager menu, choose Setup.  
4. Click the Network tab and make sure your user name has a check  
mark next to it. If the check mark is not there, click the check box  
next to your user name.  
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5. Click OK.  
6. Put your organizer in the cradle and perform a HotSync operation.  
The HotSync operation records network information about  
your computer on your organizer. With this information, your  
organizer can locate your computer when you perform a  
HotSync operation over the network.  
To prepare your organizer for a network HotSync operation:  
1. Tap the Applications icon  
2. Tap the HotSync icon  
.
.
3. Tap the Menu icon  
.
4. Tap Options, then tap Modem Sync Prefs.  
5. Tap Network.  
6. Tap OK.  
7. Tap Select Service.  
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Tap here  
Note:  
See “Network preferences and TCP/ IP software” in Chapter 7  
for information on creating a network connection.  
8. Tap Service and select a service.  
Tap here  
9. Tap Done.  
10. Tap the Menu icon  
.
11. Tap Options, then tap Conduit Setup.  
Follow the instructions in “Selecting the conduits for a modem  
HotSync operation” earlier in this chapter.  
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Performing a network HotSync operation  
After you prepare your computer and your organizer, and select your  
Conduit Setup options, you are ready to perform a network HotSync  
operation.  
To perform a network Hotsync operation:  
Tap the modem HotSync icon to begin the operation.  
Using File Link  
The File Link feature enables you to import Address Book and Memo  
Pad information onto your organizer from a separate external file such  
as a company phone list. HotSync Manager stores the data in a  
separate category on your Palm Desktop software and your organizer.  
You can configure the File Link feature to check for changes to the  
external file when you perform a HotSync operation.  
With File Link, you can import data stored in any of the following  
formats:  
Comma-separated (*.csv)  
Memo Pad archive (*.mpa)  
Address Book archive (*.aba)  
Text (*.txt)  
For information on how to set up a file link, see the Palm Desktop  
online Help.  
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Creating a user profile  
If you use the File Link feature to configure several Palm Computing  
platform handhelds with specific information (such as a company  
phone list) before distributing them to their actual users, you can  
create a user profile to load the data into an organizer without  
associating that data with a user name. The User Profile feature is  
designed only for the first-time HotSync operation, before you assign  
a User ID to a particular organizer.  
To create a user profile:  
1. Open Palm Desktop software.  
2. From the Tools menu, choose Users.  
3. Click Profiles.  
4. Click New.  
5. Enter a unique name for the profile and click OK.  
6. Repeat steps 3 and 4 for each profile that you want to create, and  
then click OK to return to Palm Desktop software.  
7. Select the profile from the User list and create the data for the  
profile (e.g., company phone list, etc.).  
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To use a profile for the first-time HotSync operation:  
1. Place the new organizer in the cradle.  
2. Press the HotSync button  
3. Click Profiles.  
on the cradle.  
4. Select the profile you want to load on the organizer, and click OK.  
5. Click Yes to transfer all the profile data to the organizer.  
The next time you perform a HotSync operation, Palm Desktop  
software prompts you to assign a user name to the organizer.  
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Chapter 7  
Setting Preferences for  
Your Organizer  
The Preferences screens enable you to customize the configuration  
options on your Palm IIIc™ organizer.  
In the Preferences screens, you can do the following:  
General  
Set the date and time, the auto shut-off interval, the  
Stay on in cradle feature, the Beam Receive feature,  
and the system, alarm, and game sounds.  
Formats  
Connection  
Owner  
Set the country default and the formats for dates,  
times, calendar, and numbers.  
Configure serial, modem, and infrared  
communication settings.  
Assign your name, phone number, and other owner  
information to your organizer.  
Buttons  
Assign different applications to the buttons on the  
®
front panel of your organizer and the HotSync  
button on the cradle, and reassign the full-screen pen  
stroke command.  
®
ShortCuts  
Digitizer  
Network  
Define a list of Graffiti abbreviations.  
Calibrate the screen on your organizer.  
Configure your organizer for use with a network.  
Viewing preferences  
To open the Preferences screens:  
1. Tap the Applications icon  
2. Tap the Preferences icon  
.
.
3. Tap the pick list in the upper-right corner of the screen.  
4. Select the Preferences screen you want to view.  
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Buttons preferences  
The Buttons Preferences screen enables you to associate different  
applications with the buttons on the front of the organizer.  
For example, if you find that you seldom use To Do List and often use  
Expense, you can assign the To Do List button to start Expense.  
Any changes you make in the Buttons Preferences screen become  
effective immediately; you do not have to change to a different screen  
or application.  
If you assign a different application to a button, you can still access the  
original application using the Applications Launcher.  
To change the Buttons preferences:  
1. Tap the pick list next to the button you want to re-assign.  
Tap arrow to  
show pick list  
2. Tap the application that you want to assign to the button.  
Tip:  
To restore all of the buttons to their factory settings, tap  
Default.  
Pen preferences  
The Buttons Preferences screen enables you to change the assignment  
of the full-screen pen stroke. By default, the full-screen pen stroke  
activates Graffiti Help.  
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Drag to top of screen  
To change the Pen preferences:  
1. Tap Pen.  
2. Tap the pick list and select one of the following settings for the full-  
screen pen stroke:  
Keyboard  
Opens the onscreen keyboard for entering text  
characters.  
Graffiti Help  
Turn Off & Lock  
Opens a series of screens that show the  
complete Graffiti character set.  
Turns off and locks the organizer. You must  
assign a password to lock the organizer. When  
locked, you need to enter the password to use  
your organizer.  
Beam Data  
Brightness  
Beams the current record to another Palm  
®
Computing platform handheld.  
Adjusts the brightness of the screen.  
3. Tap OK.  
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HotSync buttons preferences  
The Buttons Preferences screen also enables you to associate different  
applications with the HotSync button on the cradle and the HotSync  
button on the optional modem. Any changes that you make in the  
HotSync Buttons dialog box become effective immediately;you do not  
have to change to a different screen or application.  
To change the HotSync buttons preferences:  
1. Tap HotSync.  
2. Tap the pick list next to the button you want to assign.  
Tap arrow  
to show  
pick list  
3. Tap the application that you want to assign to each button.  
The default setting for each button is the HotSync setting,  
which means the cradle and optional modem perform their nor-  
mal HotSync functions.  
4. Tap OK.  
Digitizer preferences  
The Digitizer Preferences screen opens the digitizer calibration screen.  
This is the same screen that appears when you start your organizer for  
the first time.  
You can recalibrate your screen after a hard reset, or if your digitizer  
drifts.  
Formats preferences  
Use the Formats Preferences screen to set the country default and the  
display format of the dates, times, and numbers on your organizer.  
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Country default  
The country default sets date, time, week start day, and number  
conventions based on geographic regions where you might use your  
organizer. For example, in the United Kingdom, time often is  
expressed using a 24-hour clock. In the United States, on the other  
hand, time is expressed using a 12-hour clock with an AM or PM  
suffix.  
All your organizer applications use the Country default settings. You  
can, however, customize your own preferences as described in “Time,  
date, week start, and numbers formats” later in this chapter.  
To set the country default:  
1. Tap the country name pick list.  
2. Tap the setting you want to use.  
Time, date, week start, and numbers formats  
The Time setting defines the format for the time of day. The time  
format that you select appears in all applications on your organizer.  
To select the time, date, week start, and numbers format:  
1. Tap the Time pick list and select a format.  
2. Tap the Date pick list and select a format.  
3. Tap the Week starts pick list, and select whether you want the first  
day of the week to be Sunday or Monday.  
Note:  
This setting controls the Day, Week, and Month views in  
Date Book and all other aspects of your organizer that  
display a calendar.  
4. Tap the Numbers pick list, and select formats for the decimal point  
and thousands separator.  
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General preferences  
The General Preferences screen enables you to set the time, date, auto  
shutoff interval, and sounds for your organizer.  
See Chapter 1 for information on setting the time and date.  
Auto-off delay  
Your organizer has an automatic shutoff feature that turns off the  
power after a period of inactivity. This feature helps conserve battery  
power in case you forget to turn off your organizer.  
If you find that your organizer shuts itself off before you finish  
reviewing the information on the screen, you should increase the time  
setting of the automatic shutoff feature.  
To set the Auto-off delay:  
1. Tap the Auto-off pick list.  
2. Tap the setting you want to use for the automatic shutoff feature:  
30 seconds, 1 minute, and 2 minutes.  
Cradle settings  
You can choose to leave your organizer on when it is in the cradle  
during a HotSync operation, or when you are recharging the battery,  
so you can continue to view your data.  
Note:  
To fully recharge the battery you need to turn your organizer  
off.  
To change the cradle setting:  
Tap the Stay on in Cradle check box to leave your organizer on  
when it is in the cradle.  
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System, alarm, and game sounds  
Your organizer uses a variety of sounds. The System, Alarm, and  
Game Sound settings enable you to turn the sounds on or off, and to  
adjust the volume level.  
To set the system and alarm sounds:  
1. Tap the System Sound pick list and select the sound level.  
Note:  
When you turn off the System Sounds, you also turn off  
the “chime” tones associated with the HotSync operation.  
2. Tap the Alarm Sound pick list and select the sound level.  
3. Tap the Game Sound pick list and select the sound level.  
Note:  
The Game Sound setting works only with games that are  
programmed to respond to this setting. Older games  
typically do not respond to this setting.  
Beam Receive  
You can choose to turn off the Beam Receive feature. This prohibits  
anyone from beaming information to your organizer. It also results in  
a slight saving of battery power.  
To change the Beam Receive setting:  
Tap the Beam Receive pick list and select On or Off.  
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Connection preferences  
The Connection Preferences screen enables you to define the settings  
used to perform different types of HotSync operations. The screen  
displays a list of available configurations that are ready to be further  
defined; the list varies depending on the kind of software youve  
added to your organizer.  
For example, a modem connection appears on the list. If you have this  
modem, you only need to specify the phone setup (and network  
connection — if required) to complete the configuration.  
Note:  
You can purchase a modem for use with your organizer. See  
http:/ / www.palm.com.  
You can also create custom configurations. There are four possible  
kinds of connections.  
Serial to PC: A local HotSync connection: the direct  
serial connection between your organizer and your  
desktop computer. Your organizer is connected by  
its serial port to the cradle, and the cradle is  
attached by its cable to a serial (COM) port of your  
desktop computer.  
Serial to Modem: A connection between a modem  
attached to the serial port of your organizer and a  
modem that is part of your computer or laptop.  
IrCOMM to PC: A connection between the IR port of  
your organizer and the infrared device of your  
computer or laptop.  
IrCOMM to Modem: A connection between the IR port  
of your organizer and a modem. The modem can be  
attached to a computer or some other device  
containing an IR port.  
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Sample connection for remote  
IR HotSync operations  
The following sample configuration would enable you to perform an  
IR HotSync operation by sending data through the IR port of a modem  
attached to a cell phone, which then dials a modem attached to your  
desktop computer, to synchronize with your Desktop application. For  
this example, you use the IrCOMM to Modem connection.  
To create an IrCOMM to Modem connection:  
1. Tap New.  
2. Enter a name to identify this configuration.  
3. Tap the Connection Method pick list and select IrCOMM to  
Modem.  
4. Tap the Dialing pick list and select TouchTone or Rotary.  
5. Tap the Volume pick list and select the speaker volume you want  
to use.  
6. Tap Details.  
Tap here  
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7. Enter the initialization string supplied by the documentation for  
the modem attached to your cell phone.  
8. Tap OK, and then tap OK again to save the configuration.  
Your new configuration appears in  
the list of available configurations  
After you create the configuration, you need to set up the HotSync  
Manager of your Desktop application and the HotSync application of  
your organizer to perform a modem HotSync operation.  
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Network preferences and TCP/IP software  
The Network Preferences settings enable you to use the TCP/ IP  
software that is included in the organizer operating system. You can  
use the TCP/ IP software to connect with Internet Service Providers  
(ISPs) or dial-in (remote access) servers. Because the TCP/ IP software  
is a feature of the operating system, you configure all parameters  
relating to it from the Preferences application.  
To use TCP/ IP, you must create a configuration in Connection  
Preferences and then create Network Preferences settings.  
Note:  
The Connection Preferences screen enables you to define  
several ways that your organizer can use the modem to  
communicate with remote devices. For example, you can  
communicate with your ISP server, or with your computer if  
you are away on travel. See “Connection preferences” earlier  
in this chapter for a complete explanation on how to create  
modem configurations.  
After you configure both the Connection and Network Preferences,  
you can establish a PPP (Point-to-Point Protocol), SLIP (Serial Line  
Internet Protocol), or CSLIP (Compressed Serial Line Internet  
Protocol) connection with your ISP or dial-in server. You can do this  
either by using menu commands from the Network Preferences  
screen or by using a third-party application.  
Note:  
TCP/ IP provides the ability to connect to your ISP or dial-in  
server with applications that allow you to view the  
transmitted data. Visit the web site http:/ / www.palm.com for  
information on third-party applications that take advantage of  
TCP/ IP.  
Selecting a service  
Use the Service setting to select the service template for your Internet  
Service Provider or a dial-in server. Service templates are a set of ISP  
and dial-in server configuration settings that you can create, save, and  
reuse.  
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To select a service:  
1. Tap the Service pick list.  
Tap here to display  
a list of service  
templates  
2. Tap the predefined service template you want to use.  
Entering a user name  
The User Name setting identifies the name you use when you log into  
your Internet Service Provider or your dial-in server. Although this  
field can contain multiple lines of text, only two lines appear onscreen.  
To enter a user name:  
1. Tap the User Name field.  
2. Enter your user name.  
Enter your user  
name here  
Note:  
Most dial-in servers do not accept spaces in the user name.  
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Entering a password  
The Password box identifies the password you use to log into your  
server or ISP. Your entry in this field determines whether your  
organizer prompts you to enter a password each time you log into  
your network:  
If you do not enter a password, your organizer displays the word  
“Prompt” in this field and asks you to enter a password during the  
login procedure.  
If you enter a password, your organizer displays the word  
“Assigned” in this field and does not prompt you to enter a  
password during the login procedure.  
Note:  
If you are concerned about security, select the Prompt option  
and do not enter a password.  
To enter a password:  
1. Tap the Password field.  
2. Enter the password you use to log into your server.  
Enter password here  
Tap here  
3. Tap OK.  
Note:  
The Password field updates to display the word “Assigned.”  
Selecting a connection  
Use the Connection setting to select the method you want to use to  
connect to your Internet Service Provider or a dial-in server. See  
“Connection preferences” earlier in this chapter for information about  
creating and configuring connection settings.  
To select a connection:  
1. Tap the Connection pick list.  
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Tap here to display  
a list of available  
connections  
2. Tap the connection you want to use.  
Adding telephone settings  
When you select the Phone field, your organizer opens a dialog box in  
which you define the telephone number you use to connect with your  
ISP or dial-in server. In addition, you can also define a prefix, disable  
Call Waiting, and give special instructions for using a calling card.  
Note:  
The Phone Setup dialog box works correctly for AT&T and  
Sprint long-distance services. However, because MCI works  
differently, MCI customers need to put the calling card  
number in the Phone # field and the phone number in the Use  
calling card field.  
To enter your server phone number:  
1. Tap the Phone field.  
2. Enter the phone number for your ISP or dial-in server.  
Enter your ISP phone  
number here  
3. If you need to enter a prefix or disable Call Waiting, skip to those  
procedures. Otherwise, tap OK.  
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Entering a prefix  
A prefix is a number that you dial before the telephone number to  
access an outside line. For example, many offices require that you dial  
“9” to dial a number outside the building.  
To enter a prefix:  
1. Tap the Dial Prefix check box to select it.  
Select this  
Enter your  
prefix here  
box if you  
need to use  
a prefix  
2. Enter the prefix.  
3. Tap OK.  
Disabling Call Waiting  
Call Waiting can cause your session to terminate if you receive a call  
while you are connected. If your telephone has Call Waiting, you need  
to disable this feature before logging into your ISP or dial-in server.  
To disable Call Waiting:  
1. Tap the Disable call waiting check box to select it.  
Select this  
box if you  
Enter your disable  
need to  
code here  
disable Call  
Waiting  
2. Enter the code to disable Call Waiting on the Disable call waiting  
line.  
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Note:  
Each telephone company assigns a code to disable Call  
Waiting. Contact your local telephone company for the  
code that is appropriate for you.  
3. Tap OK.  
Using a calling card  
The Use calling card field enables you to use your calling card when  
dialing your ISP or Intranet server. Keep in mind that there is usually  
a delay before you enter your calling card number. When you define  
your calling card number, you need to add commas at the beginning  
to compensate for this delay. Each comma delays transmission of your  
calling card number for two seconds.  
To use a calling card:  
1. Tap the Use calling card check box to select it.  
Select this  
box to use a  
calling card  
Enter your  
calling card  
number here  
2. Enter your calling card number on the Use calling card line.  
Note:  
It’s a good idea to add at least three commas before your  
calling card number to compensate for the cue delay.  
3. Tap OK.  
Connecting to your service  
After you set your Connection and Network Preferences, establishing  
a connection to your Internet Service Provider (ISP) or your  
companys network (dial-in server) is easy.  
Note:  
If you are connecting to an ISP, you need a third-party  
application, such as a web browser or news reader, to take  
advantage of this connection. For information about third-  
party applications that support TCP/ IP, check the web site  
http:/ / www.palm.com.  
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To establish a connection:  
Tap Connect to dial the current service and display the Service  
Connection Progress messages.  
Tip:  
To see expanded Service Connection Progress messages,  
press the lower half of the Scroll button.  
To close a connection:  
Tap Disconnect to terminate the connection between your  
organizer and your service.  
Creating additional service templates  
You can create additional service templates from scratch or by  
duplicating existing templates and editing information. After you  
create a new or duplicate template, you can add and edit settings.  
To add a new service template:  
1. Tap the Menu icon  
.
2. Tap Service, and then tap New.  
An Untitled service template is added to the Service pick list.  
To duplicate an existing service template:  
1. Tap the Service pick list.  
2. Tap the predefined service template you want to duplicate.  
3. Tap the Menu icon  
.
4. Tap Service, and then tap Duplicate.  
A copy of the service template is added to the Service pick list.  
Adding detailed information to a service template  
If you are using one of the predefined service templates, you probably  
only need to enter your user name and telephone number. If you are  
creating a new service template, you may need to provide additional  
information to your ISP or dial-in server. You use the Details dialog  
box to add additional information to a selected service template.  
To select a connection type:  
1. Tap the service field.  
2. Tap Details.  
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Select connection type  
3. Tap the Connection type pick list and select one of the following  
connection types:  
PPP  
Point-to-Point protocol  
SLIP  
CSLIP  
Serial Line Internet Protocol  
Compressed Serial Line Internet Protocol  
Note:  
If you are not sure, try PPP; if that doesnt work, ask your  
Internet Service Provider or your System Administrator  
for the correct connection type.  
Idle timeout  
The Idle timeout setting defines how long your organizer waits before  
dropping the connection with your ISP or dial-in server when you  
switch out of a TCP/ IP application.  
To set the Idle timeout:  
1. Tap the Idle timeout pick list and select one of the following  
options:  
Immediate  
1 minute  
Drops the connection to your ISP immediately  
when you switch to another application.  
Waits one minute for you to open another  
application before it drops the connection.  
2 minutes  
3 minutes  
Waits two minutes.  
Waits three minutes.  
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Power Off  
Keeps your PPP or SLIP connection until you  
turn off your organizer (or until it times out). This  
option works best with the modem.  
2. Tap OK.  
Defining primary and secondary DNS  
The Domain Naming System (DNS) is a mechanism in the Internet for  
translating the names of host computers into IP addresses. When you  
enter a DNS number (or IP address), you are identifying a specific  
server that handles the translation services.  
Each IP address has four sections, separated by periods. In the Details  
dialog box, you enter each section separately. Each section of an IP  
address is made up of a number from 0 to 255; numbers are the only  
allowable characters in this field.  
Ask your Internet Service Provider or System Administrator for the  
correct Primary or Secondary DNS IP numbers.  
Tip:  
Many systems do not require that you enter a DNS. If you are  
not sure, leave the DNS field blank.  
To enter a primary and secondary DNS:  
1. Tap the Query DNS check box to deselect it.  
2. Tap the space to the left of the first period in the Primary DNS field,  
and then enter the first section of the IP address.  
Note:  
Each section must be a number from 0 to 255.  
3. Repeat step 2 for the second, third, and last sections of the Primary  
DNS field.  
4. Repeat steps 2 and 3 for the Secondary DNS number.  
5. Tap OK.  
IP address  
Everyone who logs on to the Internet needs to have a unique identifier  
(an IP address), whether permanent or temporary. Some networks  
dynamically assign a temporary IP address when clients log in. The IP  
Address field lets you identify whether your network provides  
automatic (dynamic) temporary IP addressing.  
Note:  
If your IP address is permanently assigned, you need to get  
that information from your System Administrator. If you are  
not sure, select Automatic.  
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To identify dynamic IP addressing:  
Tap the IP Address check box to select it.  
Tap to select automatic  
IP address  
To enter a permanent IP address:  
1. Tap the IP Address check box to deselect it and display a  
permanent IP address field below the check box.  
2. Tap the space to the left of the first period then enter the first  
section of the IP address.  
Note:  
Each section must be a number from 0 to 255.  
3. Tap and enter the remaining sections of the IP address.  
4. Tap OK.  
Login scripts  
A login script is a series of commands that automates logging in to a  
network server, for example, your corporate network or your Internet  
Service Provider (ISP). A login script is associated with a specific  
service template created in Network Preferences.  
A login script is something that you are likely to receive from your IS  
System Administrator if your company has a system in which you log  
in to the corporate servers from your organizer using a modem or  
network connection. The script is generally prepared by the System  
Administrator and distributed to users who need it. It automates the  
events that must take place in order to establish a connection between  
your organizer and the corporate servers.  
You can create login scripts in two ways:  
In a text editor on your desktop computer, in which you create a  
file with the extension PNC, which you then install on your  
organizer using the Install Tool (this method is not available to  
Macintosh users)  
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In the Login Script dialog box on your organizer, accessed from the  
Details dialog box in Network Preferences  
Tap here to see the list of  
available commands  
Note:  
You can also use non-ASCII and literal characters in your  
login script. See Appendix D for more information.  
Creating a login script on your organizer  
You can create login scripts by selecting commands from the  
Command pick list in the Login Script dialog. Some commands, such  
as Send, require you to supply additional information. Those  
commands have a parameter field so that you can add the necessary  
data.  
To create a login script:  
1. Tap Script.  
2. Tap the End pick list.  
Tap here  
3. Tap the command you want from the Command list. If the  
command requires additional information, a field appears to the  
right of it for you to enter the information. The following  
commands are available:  
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Wait For  
Tells your organizer to wait for specific  
characters from the TCP/ IP server before  
executing the next command.  
Detects a challenge-response prompt coming  
from the server and then displays the dynamically  
generated challenge value. You then enter the  
challenge value into your token card, which in  
turn generates a response value for you to enter  
on your organizer. This command takes two  
arguments, separated by a vertical bar (| ) on the  
input line.  
Wait For  
Prompt  
Send  
Transmits specific characters to the TCP/ IP  
server to which you are connecting.  
Send CR  
Send User ID  
Transmits a carriage return or LF character to the  
TCP/ IP server to which you are connecting.  
Transmits the User ID information entered in the  
User ID field of the Network Preferences screen.  
Send  
Password  
Transmits the password entered in the Password  
field of the Network Preferences screen. If you  
did not enter a password, this command  
prompts you to enter one. The Password  
command is usually followed by a Send CR  
command.  
Delay  
Get IP  
Prompt  
End  
Tells your organizer to wait a specific number of  
seconds before executing the next command in  
the login script.  
Reads an IP address and uses it as the IP address  
for your organizer. This command is used with  
SLIP connections.  
Opens a dialog box and prompts you to enter  
text of some kind (for example, a password or a  
security code).  
Identifies the last line in the login script.  
4. Repeat steps 2 and 3 until the login script is complete.  
5. Tap OK.  
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Plug-in applications  
You can create plug-in applications containing script commands that  
extend the functionality of the built-in script commands. A plug-in  
application is a standard PRC application that you install on your  
organizer just like any other application. After you install the plug-in  
application, you can use the new script commands in a login script.  
Plug-in applications have the following characteristics:  
Written in C language  
Compiled into a device executable  
Called properly from a login script  
Able to return control to a login script after it terminates  
Created using a development environment that supports the Palm  
OS® software, such as Metrowerks CodeWarrior for Palm  
Computing Platform.  
For additional information on creating plug-in applications, send  
e-mail to Palm Developer Support at devsupp@palm.com.  
Deleting a service template  
There is only one way to delete a service template: use the Delete  
command from the Service menu.  
To delete a service template:  
1. Tap the Service pick list.  
2. Tap the service template you want to delete.  
3. Tap the Menu icon  
.
4. Tap Service, and then tap Delete.  
5. Tap OK.  
Network preferences menu commands  
The Network Preferences screen includes menu commands to make it  
fast and easy to create and edit service templates. TCP/ IP application  
menus are shown here for your reference. See “Using menus” in  
Chapter 1 for more information about choosing menu commands.  
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Service menu  
Options menu  
TCP/IP troubleshooting  
If you are having a problem establishing a network connection using  
TCP/ IP, check this section and try the suggestions listed.  
Displaying expanded Service Connection Progress messages  
It’s helpful to identify at what point in the login procedure the  
connection fails. An easy way to do this is to display the expanded  
Service Connection Progress messages. Expanded Service Connection  
Progress messages describe the current stage of the login procedure.  
Press the lower half of the scroll button at any point during login to  
display these messages.  
Viewing the Network Log  
If viewing the expanded Service Connection Progress messages does  
not give you enough information to find out why you cannot connect  
to your ISP or dial-in server, take a look at the Network Log. The  
Network Log lists all of the communication that occurs between your  
modem and your dial-in server during the login procedure. The  
information in the Network Log can help your ISP or your System  
Administrator pinpoint where the login procedure communication  
fails and why.  
To view the Network Log:  
1. Tap Options, and then tap View Log.  
2. Tap the up and down arrows of the scroll bar to see the entire  
Network Log.  
3. Tap Done.  
Adding a DNS number  
If your ISP or dial-in server requires a DNS number and you did not  
enter that information in the Network Preferences screen, it will  
appear that you successfully logged into your network. When you try  
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to use an application or look up information, however, the connection  
fails. If this occurs, try adding a DNS number. Ask your ISP or your  
System Administrator for the correct Primary and Secondary DNS IP  
numbers.  
Owner preferences  
The Owner Preferences screen enables you to record a name, company  
name, phone number, or any other information that you want to  
associate with your organizer.  
If you use the Security application to turn off and lock your organizer  
with a password, information that you put in the Owner Preferences  
displays the next time you turn on your organizer. See Chapter 1 for  
more information.  
To enter the Owner preferences:  
Enter the text that you want to associate with your organizer in the  
Owner Preferences screen. If you enter more text than can fit on  
one screen, a scroll bar automatically appears on the right side of  
the screen.  
If you assign a password with the Security application, the  
information in the Owner Preferences screen cannot be changed. In  
this case, an Unlock button appears at the bottom of the screen.  
To unlock the Owner Preferences screen:  
1. Tap Unlock.  
2. Enter the password that you defined in the Security application.  
3. Tap OK.  
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ShortCuts preferences  
The ShortCuts Preferences screen enables you to define abbreviations  
for entering text with Graffiti strokes. This section describes how to  
create, edit, and delete a ShortCut. See Chapter 2 for more information  
on the use of ShortCuts.  
Creating a ShortCut  
You can create a ShortCut for any words, letters, or numbers. All  
ShortCuts you create appear on the list in the ShortCut Preferences  
screen. All the ShortCuts are available in any of your organizer  
applications and are backed up on your computer when you perform  
a HotSync operation.  
To create a ShortCut:  
1. Tap New.  
2. On the ShortCut name line, enter the letters you want to use to  
activate the ShortCut.  
Tap New  
3. Tap the ShortCut Text area and enter the text that you want to  
appear when you write the ShortCut characters.  
Tip:  
You may want to add a space (space character) after the  
last word in your ShortCut text. This way, a space  
automatically follows the ShortCut text.  
4. Tap OK.  
Tip:  
To use a ShortCut, draw the ShortCut stroke followed by the  
ShortCut characters. When you draw the ShortCut stroke, the  
ShortCut symbol appears at the insertion point to show that  
you are in ShortCut mode.  
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ShortCut  
Editing a ShortCut  
After you create a ShortCut, you can modify it at any time.  
To edit a ShortCut:  
1. Tap the ShortCut you want to edit.  
2. Tap Edit.  
3. Make the changes you want and tap OK.  
Deleting a ShortCut  
If you no longer need a ShortCut, you can delete it from the list of  
ShortCuts.  
To delete a ShortCut:  
1. Tap the ShortCut you want to delete.  
2. Tap Delete.  
3. Tap Yes.  
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Appendix A  
Maintaining Your Organizer  
This chapter provides information on the following:  
Proper care of your organizer  
Prolonging battery life  
Resetting your organizer  
Caring for your organizer  
Your organizer is designed to be rugged and reliable and to provide  
years of trouble-free service. Please observe the following general tips  
when using your organizer:  
Take care not to scratch the screen of your organizer. Keep the  
screen clean. When working with your organizer, use the supplied  
stylus or plastic-tipped pens intended for use with a touch-  
sensitive screen. Never use an actual pen or pencil or other sharp  
object on the surface of the organizer screen.  
Your organizer is not waterproof and should not be exposed to rain  
or moisture. Under extreme conditions, water may enter the  
circuitry through the front panel buttons. In general, treat your  
organizer as you would a pocket calculator or other small  
electronic instrument.  
The touch-sensitive screen of your organizer contains a glass  
element. Take care not to drop your organizer or subject it to any  
strong impact. Do not carry your organizer in your back pocket: if  
you sit on it, the glass may break.  
Protect your organizer from temperature extremes. Do not leave  
your organizer on the dashboard of a car on a hot day, and keep it  
away from heaters and other heat sources.  
Do not store or use your organizer in any location that is extremely  
dusty, damp, or wet.  
Use a soft, damp cloth to clean your organizer. If the surface of the  
organizer screen becomes soiled, clean it with a soft cloth  
moistened with a diluted window-cleaning solution.  
Appendix A  
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Battery considerations  
organizer:  
Under normal conditions, your organizer battery should remain  
charged by placing it in the cradle for just a few minutes each day.  
You can conserve battery life by reducing the brightness level on  
your organizer, and changing the Auto-off setting that  
automatically turns the organizer off after a period of inactivity.  
See “General preferences” in Chapter 7 for more information.  
Note:  
To fully recharge the battery your organizer needs to be  
turned off while it is in the cradle.  
If the battery becomes low in the course of normal use, the battery  
icon indicates a low charge. If this happens, perform a HotSync®  
operation to back up your data; then leave your organizer in the  
cradle to recharge the unit. This helps prevent accidental data loss.  
If the battery drains to the point where your organizer does not  
operate, it stores your data safely for about a week. In this case,  
there is enough residual energy in the battery to store the data, but  
not enough to turn on your organizer. If your organizer does not  
turn on when you press the power button, you should recharge the  
unit immediately.  
If your battery drains and you have the unit in an uncharged state  
for an extended period of time, you can lose all of the stored data.  
There are no serviceable parts inside your organizer, so do not  
attempt to open the unit.  
If you ever dispose of your organizer, please dispose of it without  
damaging the environment. Take your organizer to your nearest  
environmental recycling center.  
The battery is designed to provide years of service under normal  
use. To prolong the batterys useful life, charge it frequently even  
when it is not fully discharged.  
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Resetting your organizer  
Under normal circumstances, you will not have to use the reset  
button. On rare occasions, however, your organizer may no longer  
respond to buttons or the screen. In this case, you need to perform a  
reset to get your organizer running again.  
Performing a soft reset  
A soft reset tells your organizer to stop what its doing and start over  
again. All records and entries stored in your organizer are retained  
with a soft reset. After a soft reset, the Welcome screen appears,  
followed by the General Preferences screen (to set time and date).  
To perform a soft reset:  
Use the reset tip tool, or the tip of an unfolded paper clip (or similar  
object without a sharp tip), to gently press the reset button inside  
the hole on the back panel of your organizer.  
Reset button  
Tip:  
The metal and plastic stylus that comes with your organizer  
has a reset tip inside. To use it, unscrew the metal barrel from  
the stylus quill.  
Appendix A  
Page 195  
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Performing a hard reset  
With a hard reset, all records and entries stored in your organizer are erased.  
Never perform a hard reset unless a soft reset does not solve your problem.  
Note:  
You can restore any data previously synchronized with your  
computer during the next HotSync operation.  
To perform a hard reset:  
1. Hold down the power button on the front panel of the organizer.  
2. While holding down the power button, use the reset tip tool, or the  
tip of an unfolded paper clip (or similar object without a sharp tip)  
to gently press and release the reset button.  
®
3. Wait for the Palm Computing Platform logo to appear; then  
release the power button.  
4. When a message appears on the organizer screen warning that you  
are about to erase all the data stored on your organizer, do one of  
the following:  
Press the upper half of the scroll button on the front panel of the  
organizer to complete the hard reset and display the Digitizer  
screen.  
Press any other button to perform a soft reset.  
Note:  
With a hard reset, the current date and time are retained.  
Formats Preferences and other settings are restored to their  
factory default settings.  
To restore your data after a hard reset:  
1. Click the HotSync icon  
right corner of the taskbar).  
in the Windows system tray (bottom-  
Tip:  
You can also click the HotSync command on the Palm  
Desktop software menu bar.  
2. From the HotSync Manager menu, choose Custom.  
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3. Select the appropriate user name from the list.  
4. Select an application in the Conduit list.  
5. Click Change.  
6. Select Desktop overwrites handheld.  
Note:  
Changing the HotSync setting from the default affects  
only the next HotSync operation. Thereafter, the HotSync  
Actions revert to their default settings. To use a new  
setting on an ongoing basis, select the Set As Default box.  
Thereafter, whatever you selected as the default setting is  
used when you click the Default button in the Custom  
dialog.  
7. Click OK.  
8. Repeat steps 4 through 7 to change conduit settings for other  
applications.  
9. Click Done to activate your settings.  
10. Perform a HotSync operation.  
Appendix A  
Page 197  
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Page 198  
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Appendix B  
Frequently Asked Questions  
If you encounter a problem with your Palm IIIc™ organizer, do not  
call Technical Support until you have reviewed the following list of  
frequently asked questions, and you have also reviewed the  
following:  
The README file and HelpNotes located in the folder where you  
installed the Palm™ Desktop software on your computer (or on  
your installation CD or diskettes)  
The Palm Desktop online Help  
The “Palm Support Assistant” knowledgebase, accessible at  
http://www.palm.com under the Support section  
The most recent Palm IIIc organizer HelpNotes on your regional  
web site  
If you are still having problems, contact Technical Support. For US  
and International telephone numbers, see the Technical Support card  
that comes with your organizer.  
Note:  
Thousands of third-party add-on applications have been  
®
written for the Palm Computing platform. Unfortunately, we  
are not able to support such a large number of third-party  
applications. If you are having a problem with a third-party  
application, please contact the developer or publisher of that  
software.  
Appendix B  
Page 199  
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Software installation problems  
Problem  
Solution  
When I install Palm  
Take your organizer out of the cradle  
Desktop software I get an and install Palm Desktop software  
error that a modem is  
attached to my serial port,  
but there is no modem  
attached.  
again.  
Try the following:  
I cannot install Palm  
Desktop software with  
Windows 95/ 98.  
1. Disable any virus scanning software  
on your computer.  
2. Press CTRL-ALT-DELETE and end all  
tasks except Systray and Explorer.  
3. Make sure your computer has at  
least 20MB disk space.  
4. Delete all temporary files.  
5. Run ScanDisk on your computer.  
6. Reinstall Palm Desktop software.  
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Operating problems  
Problem  
Solution  
Try each of these in turn:  
I dont see anything  
on my organizers  
screen.  
Press the brightness control button and  
adjust the brightness.  
Recharge the unit. If your organizer still  
does not operate, try a soft reset. See  
“Resetting your organizer” in Appendix  
A.  
I get a warning  
message telling me  
my organizer  
Purge records from Date Book and To  
Do List. This deletes To Do List items  
and past Date Book events from the  
memory of your organizer. See  
memory is full.  
“Purging records” in Chapter 4. You  
®
may need to perform a HotSync  
operation to recover the memory.  
Delete unused memos and records. If  
necessary, you can save these records.  
See “Deleting records” in Chapter 4.  
If you have installed additional  
applications on your organizer, remove  
them to recover memory. See  
“Removing applications” in Chapter 3.  
My organizer keeps  
turning itself off.  
Your organizer is designed to turn itself off  
after a period of inactivity. This period can  
be set at one, two, or three minutes. Check  
the Auto-off setting. See “General  
preferences” in Chapter 7.  
My organizer is not  
making any sounds.  
Check the System Sound setting. See  
“General preferences” in Chapter 7.  
My organizer has  
frozen.  
Perform a soft reset. See “Resetting your  
organizer” in Appendix A.  
Appendix B  
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Tapping and writing problems  
Problem  
Solution  
When I tap the  
buttons or screen  
icons, my organizer  
activates the wrong  
feature.  
Calibrate the screen. See “Digitizer  
preferences” in Chapter 7.  
When I tap the Menu Not all applications or screens have menus.  
Try changing to a different application.  
icon  
, nothing  
happens.  
I can’t get my  
organizer to  
recognize my  
handwriting.  
For your organizer to recognize  
handwriting input with the stylus, you  
®
need to use Graffiti writing. See “Using  
Graffiti writing to enter data” in  
Chapter 2.  
Make the Graffiti character strokes in  
the Graffiti writing area, not on the  
display part of the screen.  
Write Graffiti strokes for letters in the  
left-hand side, and the strokes for  
numbers in the right-hand side of the  
Graffiti writing area.  
Make sure that Graffiti is not shifted into  
extended or punctuation modes. See  
“Using Graffiti writing to enter data” in  
Chapter 2.  
See “Graffiti tips” in Chapter 2 for tips  
on increasing your accuracy when you  
write Graffiti characters.  
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Application problems  
Problem  
Solution  
I tapped the Today  
button, but it does  
not show the correct  
date.  
Your organizer is not set to the current date.  
Make sure the Set Date box in the General  
Preferences screen displays the current date.  
See “General preferences” in Chapter 7 for  
more information.  
I know I entered  
some records, but  
they do not appear in  
the application.  
Check the Categories pick list (upper-right  
corner). Choose All to display all of the  
records for the application.  
Check Security and confirm that Private  
Records is set to Show private records.  
In To Do List, tap Show and see if Show  
Only Due Items is selected.  
I am having  
If you cannot manually arrange the order of  
the memos in the list screen, check the  
Memo Preferences setting. Make sure that  
Sort by is set to Manual.  
problems listing  
memos the way I  
want to see them.  
If you choose to view your memos  
alphabetically on Palm Desktop software  
and then perform a HotSync operation, the  
memos on your organizer still appear in the  
order defined in the Memo Preferences  
setting. In other words, the sort settings you  
use with Palm Desktop software are not  
transferred to your organizer.  
I created an event in  
Date Book, but it  
In the Week View, you cannot select  
overlapping events that have the same start  
doesnt appear in the time. If you have two or more events with the  
Week View.  
same start time, choose the Day View to see the  
overlapping events.  
I entered the euro  
symbol, but after a  
You must have fonts that include the euro  
symbol on your desktop computer. Check  
HotSync operation it these web sites for additional information:  
doesnt appear in my  
Palm Desktop  
software.  
http://www.microsoft.com/windows/euro.asp  
http://til.info.apple.com/techinfo.nsf/artnum/n22222  
Appendix B  
Page 203  
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HotSync problems  
Problem  
Solution  
I cannot do a  
Check the Windows system tray to  
make sure the HotSync Manager is  
running. If it is not, open Palm Desktop  
software.  
HotSync operation;  
what should I check  
to make sure I am  
doing it correctly?  
Click the HotSync Manager, choose  
Setup and click the Local tab. Check that  
the Serial Port setting displays the  
correct COM port where your cradle is  
attached.  
Make sure the cradle is connected  
securely.  
I did a HotSync  
Click the HotSync Manager and choose  
Custom. Check that the correct conduit  
is active.  
operation, but one of  
my applications did  
not synchronize.  
I am using Outlook  
as my PIM, but I  
cannot do a HotSync  
operation.  
Click the HotSync Manager and choose  
Custom. Check that the correct conduit  
is active.  
Check that the correct conduit is  
installed. Reinstall the HotSync  
Manager and make sure the correct  
conduit is selected.  
I cannot launch the  
HotSync Manager.  
Make sure you are not running another  
program, such as America Online,  
CompuServe, or WinFax, that uses the  
serial port you selected in the Setup  
dialog box.  
Backup the Palm Desktop software,  
uninstall it, then reinstall it.  
My organizer  
Move your organizer away from the  
computers infrared port.  
appears to freeze  
when I place it near  
my computer.  
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I tried to do a local  
HotSync operation,  
but it did not  
complete  
successfully.  
Try each of these in turn:  
Make sure HotSync Manager is running.  
If HotSync Manager is running, exit,  
and restart it.  
Make sure you selected Local from the  
HotSync Manager menu or the Palm  
Desktop software menu.  
Check the cable connection between the  
cradle and the serial port on your  
computer.  
Make sure you selected the correct serial  
port on the Local tab in the Setup dialog.  
It should be set to the port where you  
connected the cradle.  
Try a lower baud rate setting on the  
Local tab in the Setup dialog.  
Make sure you are not running another  
program, such as America Online,  
CompuServe, or WinFax, that uses the  
serial port you selected in the Setup  
dialog box.  
Read the HotSync Log for the user  
account for which you are performing a  
HotSync operation.  
Make sure your organizer is seated in  
the cradle correctly.  
Make sure the gold-plated connectors  
on the cradle and your organizer are  
clean. Use a pencil eraser to clean them.  
Appendix B  
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Check the following on your computer:  
I tried to do a modem  
HotSync operation,  
but it did not  
complete  
successfully.  
Make sure your computer is turned on  
and that it does not shut down  
automatically as part of an energy-saving  
feature.  
Make sure the modem connected to your  
computer is turned on and is connected  
to the outgoing phone line.  
Make sure Modem is checked in the  
HotSync Manager menu.  
Make sure the modem you are using with  
your organizer has an on-off switch. Your  
organizer cannot “wake up” a modem  
that has an auto-off feature.  
Make sure the modem is connected  
properly to a serial port on your  
computer and is connected to the  
incoming phone line.  
Confirm that the Setup String in the  
Setup dialog box configures your modem  
correctly. You may need to select a  
different Modem Type or enter a custom  
Setup String. Most modems have a Setup  
String that causes them to send initial  
connection sounds to a speaker. You can  
use these sounds to check the modem  
connection.  
Confirm that the Speed setting in the  
Setup dialog box works for your modem.  
If you have problems using the As Fast  
As Possible option or a specific speed, try  
using a slower speed.  
Make sure you are not running another  
program, such as WinFax, CompuServe,  
or America Online that uses the serial  
port you selected in the Setup dialog box.  
Make sure your modem resets before you  
try again. (Turn off your modem, wait a  
minute, then turn it back on.)  
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Check the following on your organizer:  
I tried to do a modem  
HotSync operation,  
but it did not  
complete  
successfully.  
Confirm that the telephone cable is  
securely attached to your modem.  
Make sure the dialing instruction dials  
the correct phone number.  
(continued)  
If you need to dial an outside line prefix,  
make sure you selected the Dial Prefix  
option on your organizer and entered the  
correct code.  
If the telephone line you are using has  
Call Waiting, make sure you selected the  
Disable call waiting option under  
Modem Sync Phone Setup on your  
organizer and entered the correct code.  
Make sure the telephone line you are  
using is not noisy, which can interrupt  
communications.  
Check the batteries in your modem and  
replace them if necessary.  
I cant perform an IR  
HotSync operation.  
Be sure the HotSync Manager is running  
and the Serial Port for local operations is  
set to the simulated port for infrared  
communication.  
On your organizer, be sure the HotSync  
application is set to Local, with the  
option IR to a PC/ Handheld.  
Be sure the IR port of your organizer is  
aligned directly opposite to, and within  
a few inches of, the infrared device of  
your computer.  
IR HotSync operations do not work after  
you receive a low battery warning.  
Check the battery power of your  
organizer. Recharge the internal battery.  
Appendix B  
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When I tap the  
Perform a Local HotSync operation  
before you try to synchronize remotely  
via modem. Check Palm Desktop  
software HotSync Setup options to  
confirm that you have the correct  
settings for local HotSync operations.  
HotSync button on  
the cradle, nothing  
happens on Palm  
Desktop software  
and my organizer  
times out.  
If you are experiencing intermittent  
success, try a lower speed setting on the  
Local tab in the Setup dialog box in the  
HotSync Manager.  
Close and restart HotSync Manager on  
your computer.  
Verify there are no COM port conflicts  
on your computer:  
1. From the Start menu, choose Set-  
tings, and then choose Control Panel.  
2. Double-click System.  
3. Click the Device Manager tab.  
4. Double-click Ports.  
5. Check each accessory is using a dif-  
ferent port.  
Make a copy of your Palm folder.  
Uninstall, then reinstall Palm Desktop  
software.  
Turn on your organizer and tap the  
Applications icon. Tap the HotSync  
icon, then tap Local.  
When I perform a  
HotSync operation,  
my information does  
not transfer to Palm  
Desktop software.  
If you have performed a HotSync  
operation successfully, but you cannot  
find the data from your organizer on  
Palm Desktop software, check to see  
you have the correct user name selected  
for viewing data.  
Click the HotSync Manager and choose  
Custom. Check that all conduits are set  
to synchronize files.  
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My organizer  
Your computers infrared port may be  
set to search automatically for the  
presence of other infrared devices. Do  
the following to turn off this option:  
displays the message  
“Waiting for sender”  
when its near my  
computers infrared  
port.  
1. In the Windows taskbar, click Start.  
2. Choose Settings, and then choose  
Control Panel.  
3. Double-click Infrared.  
4. Click the Options tab.  
5. Deselect the option Search for and  
provide status for devices in range.  
6. Click Apply and OK.  
If you are using Windows 98, move your  
organizer away from the computers  
infrared port.  
I want to  
If the computer running Palm Desktop  
software synchronizes with more than  
one organizer, each organizer must have  
a unique name. Assign a user name to  
your organizer the first time you  
synchronize my  
computer with more  
than one organizer.  
perform a HotSync operation.  
Please be aware that synchronizing  
more than one organizer with the same  
user name causes unpredictable results  
and, potentially, loss of your personal  
information.  
Appendix B  
Page 209  
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Beaming problems  
Problem  
Solution  
I cannot beam data to  
another Palm  
Computing platform  
handheld.  
Confirm that your organizer and the  
other Palm organizer are between ten  
centimeters (approximately 4") and one  
meter (approximately 39") apart, and  
that the path between the two  
handhelds is clear of obstacles. Beaming  
distance to other Palm Computing  
platform handhelds may be different.  
Move your organizer closer to the  
receiving handheld.  
When someone  
Your organizer requires at least twice  
the amount of memory available as the  
data you are receiving. For example, if  
you are receiving a 30K application, you  
must have at least 60K free.  
beams data to my  
organizer, I get a  
message telling me it  
is out of memory.  
Perform a soft reset. See “Performing a  
soft reset” in Appendix A for more  
information.  
Recharging problems  
Problem  
Solution  
When I place my  
Palm IIIc organizer  
in the cradle, it does  
not recharge.  
Confirm that your organizer is well  
seated in the cradle.  
Confirm that your recharger cable is  
properly connected to the back of the  
cradles serial (COM) port connector  
that plugs into your computer.  
Confirm that your recharger is plugged  
into an AC outlet that has power.  
Confirm that you are using the cradle  
and AC adapter that came with the  
device.  
Confirm your organizer is turned off or  
it will not fully charge.  
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Password problems  
Problem  
Solution  
I forgot the  
You can use Security to delete the  
password, and my  
organizer is not  
locked.  
password, but your organizer deletes all  
entries marked as private. However, if you  
perform a HotSync operation before you  
delete the password: the HotSync process  
backs up all entries, whether or not they are  
marked private. Then, you can follow these  
steps to restore your private entries:  
1. Use the Palm Desktop software and  
the cradle or infrared communica-  
tion to synchronize your data.  
2. Tap Forgotten Password in Security  
to remove the password and delete  
all private records.  
3. Perform a HotSync operation to syn-  
chronize your data and restore the  
private records by transferring them  
from your computer to your  
organizer.  
I forgot the password  
and my organizer is  
locked.  
If you assign a password and lock your  
organizer, you must perform a hard  
reset to continue using your organizer.  
See “Performing a hard reset” in  
Appendix A for more information.  
Appendix B  
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Technical support  
If, after reviewing the sources listed at the beginning of this appendix,  
you cannot solve your problem, contact your regional technical  
support office by e-mail, phone, or fax.  
Before requesting support, please experiment a bit to reproduce and  
isolate the problem. When you do contact support, please be ready to  
provide the following information:  
The name and version of the operating system you are using  
The actual error message or state you are experiencing  
The steps you take to reproduce the problem  
The version of organizer software you are using and available  
memory  
To find version and memory information:  
1. Tap the Applications icon  
2. Tap the Menu icon  
3. Tap App, and then tap Info.  
.
.
Note:  
Thousands of third-party add-on applications have been  
written for the Palm Computing platform. Unfortunately, we  
are not able to support such a large number of third-party  
applications. If you are having a problem with a third-party  
application, please contact the developer or publisher of that  
software.  
4. Tap Version to see version numbers, and tap Size to see the amount  
of free memory in kilobytes.  
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Appendix C  
Creating a Custom  
Expense Report  
This section explains how to modify existing Expense application  
templates and how to create your own custom expense report  
templates for use with the Expense application.  
Note:  
This section assumes that you are familiar with Microsoft  
Excel or a similar spreadsheet application. If you are not  
familiar with Microsoft Excel, consult your company’s  
Information Services department or another experienced user.  
About mapping tables  
Before creating or modifying an Expense template, its important to  
understand the function of the Palm™ Desktop software Expense  
application. In simple terms, the Expense application is designed to  
move Expense data from your organizer into a Microsoft Excel  
spreadsheet. Each Expense item stored in your organizer represents a  
group of related data. You can associate the following data with an  
expense item:  
Category  
Payment Currency  
Vendor  
Date  
Expense Type  
Amount  
City  
Attendees  
Note  
Payment Method  
®
When you perform a HotSync operation between your organizer and  
Palm Desktop software on your computer, the Expense data is stored  
on your computer (in a file named Expense.txt). When you open the  
Expense application in Palm Desktop software, an Excel macro starts,  
and populates an expense template with your data based on the rules  
specified in a spreadsheet file named Maptable.xls.  
The Maptable.xls file is an editable spreadsheet that functions as a  
“mapping table.” The function of the mapping table is to guide the  
Excel macro in extracting the Expense data. The mapping table tells  
the Excel macro how large the spreadsheet is and provides the data-  
cell layout of the Excel template used for the Expense Report.  
Appendix C  
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Customizing existing sample templates  
Four sample Expense Report templates come with Palm Desktop  
software. These templates are stored in the Template folder (which is  
in the same folder as the Palm Desktop software application).  
If the layout of one (or more) of these templates is appropriate for your  
reporting needs, you can easily customize the templates with your  
company name and other information.  
To customize a sample Expense Report template:  
1. Make a backup copy of the contents of the Template folder.  
2. Double-click the name of the sample template you want to modify  
to open it in Microsoft Excel.  
3. Make any changes that you want to the names (or other  
information) in the sample template.  
Important:  
Do not insert rows or columns in the sample template.  
Doing so changes the way your Expense data maps to the  
template and causes errors. If you want to move the cells  
to a different location or add or delete rows or columns,  
you have to make changes to the Maptable.xls file.  
Note:  
You can insert your own company logo without changing  
the Maptable.xls file. If you change the file name,  
however, you need to make a corresponding change in  
the Maptable.xls file.  
You can also rename cells without changing the  
Maptable.xls file, provided that the expense type  
corresponds to your organizer data. For example, you can  
change “Snack” to “Munchies,” and then all items  
entered on your organizer as “Snack” map to the cell(s)  
labeled “Munchies.”  
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4. From the File menu, choose Save As.  
5. Click the Save as type drop-down list and choose Template (*.xlt).  
6. Navigate to the Template folder (in the Palm Desktop software  
directory).  
Note:  
If you do not need to change the Maptable.xls file, save the  
template file with its original file name (e.g., Sample2.xlt).  
If you do need to change the Maptable.xls file, give your modified  
template a unique name. Be sure to use the .xlt file suffix, which  
defines the file as a Microsoft Excel template.  
7. Click Save to save your modified template and make it available  
for future use.  
Note:  
If you need to modify the Maptable.xls file, you must do this  
before you can use the modified template with your Expense  
data. To modify the Maptable.xls file for your new template,  
see “Programming the mapping table” later in this appendix.  
Read all of the sections of this appendix before making changes to the  
Maptable.xls file.  
Determining the layout of the Expense Report  
This section describes the layout considerations for the Expense  
Report and explains the terms used for creating the report.  
Labels  
There are two kinds of labels that you need to define for your report:  
day/ date and expense type. Each kind of label can be either Fixed or  
Variable. A Fixed label means that the label always appears as a header  
at the beginning of a row or column. If a label is not Fixed, it is  
variable.  
For example, a list table of expenses could have variable labels in the  
rows for day/ date, and variable labels in the columns for expense  
type. In this case, neither day/ date or expense type information  
would be “fixed” (as a header). Instead, the date and expense type  
information would be filled into the cells of the spreadsheet as  
appropriate.  
Examples of both Fixed and Variable labels appear in the sample  
expense templates.  
Appendix C  
Page 215  
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Sections  
A Section is an area of the report that has common formatting. It is  
common for an Expense report to have more than one Section. For  
example, the following sample Expense Report named Sample3.xlt  
contains several Sections.  
Section 1  
(not prepaid)  
Section 2  
(prepaid)  
Section 3  
Because your Expense data maps to row and column areas of your  
final report, different Sections require different definitions for the data  
mapping. To create additional Sections with different mapping, you  
create corresponding additional lines to the mapping table file named  
Maptable.xls. This procedure is explained later in this appendix.  
If a section contains cells for prepaid (company paid) expenses, you  
need to create an additional line in the mapping table for “prepaid.”  
This will count as an additional section in the mapping table. The only  
data that differs in the prepaid section (from the non-prepaid section)  
is the row/ column numbers for the expense type.  
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Analyzing your custom Expense Report  
If you already have a custom Excel expense report, you can use it with  
a modified mapping table. However, before you can create a  
Maptable.xls file that corresponds to your custom Expense Report,  
you must first analyze the characteristics of your report.  
Perform the following before you begin a custom mapping table:  
Print a copy of your custom expense report. Activate the Row and  
Column Headings option in the Sheet settings of the Page Setup  
command. This enables you to quickly determine the size of the  
Section(s), as well as the numbers for the start rows and columns.  
On the printed copy, identify the data Sections. A Section is an area  
of data with common row and column formatting. A yellow  
highlighter marking pen can make it easy to see the Sections as you  
work with programming the mapping table. Your custom Expense  
Report can contain any number of Sections, and the same data can  
be repeated in any Section.  
On the printed copy, identify the type of Labels that apply to each  
Section. Each Section can have only one kind of Fixed or Variable  
Label for rows. Likewise, each Section can have only one kind of  
Fixed or Variable Label for columns.  
Place a copy of your custom Expense Report in the Template folder  
(in the Palm Desktop software directory). Change the file name so  
it has the file extension .xlt (which defines it as a Microsoft Excel  
template). Make a note of the exact file name so it can be defined in  
the mapping table file.  
Appendix C  
Page 217  
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Programming the mapping table  
Once you have analyzed the components of your custom Expense  
Report, you can program the mapping table to fill the report with data  
from the organizer.  
To program a new custom mapping table:  
1. Open a copy of the Maptable.xls file in Microsoft Excel.  
Note:  
This file is located in the same folder as the Palm Desktop  
software application. Make a backup copy of this file before  
you make your modifications.  
2. Mapping a new template. Scroll to where you find the name of the  
original template that you chose for your modifications. The name  
of the template will appear in column B of the Maptable.xls file,  
next to the cell highlighted in green that reads “Template Name:”.  
If you did not modify an existing template, move to any table in the  
Maptable.xls file.  
3. Select all the rows associated with the template name. To select the  
rows, click and drag on the row numbers (left side), so they appear  
highlighted.  
All rows  
related  
to  
template  
are  
selected  
4. From the Edit menu, choose Copy.  
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5. Scroll down to a blank area of the Maptable.xls file (below the rows  
used for Sample4.xlt), and click on a row number to select a blank  
row.  
6. From the Edit menu, choose Paste. A copy of the rows you selected  
in step 3 is pasted into the Maptable.xls file.  
7. Name the table. In the cell immediately to the right of the cell entitled  
Template Name, enter the exact file name of your custom Expense  
Report template.  
8. Define the number of Sections. Each row in a table defines how your  
organizer data will be placed in a Section of your custom Expense  
Report. Note that the prepaid portion of a section has its own row  
and counts as a separate section for map table purposes, even  
though it is not a separate section in your template.  
Table with  
four sections  
You may add or delete rows as necessary so that the total number  
of rows corresponds to the number of Sections in your custom  
Expense Report. To clear all of the existing settings in a row, click  
to select the row and press Ctrl+Delete. Name each row to  
correspond to a Section of your custom Expense Report.  
9. Determine the Label settings. The orientation of the data fields (Row,  
Column) appears in the yellow section of the table.  
Rows  
Determine whether the  
will contain expense or date  
information, and place an “x” in the appropriate cell. When you do  
this, you also define whether the label is Fixed or Variable. You can  
place only one “x” in the Row section (columns 2–5).  
Columns  
Determine whether the  
will contain expense or date  
information, and place an “x” in the appropriate cell. When you do  
this, you also define whether the label is Fixed or Variable. You can  
place only one “x” in the Column section (columns 6–9).  
Appendix C  
Page 219  
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10. Define the dimensions of the Section. The dimensions of the Section  
appear in the green columns (10–13).  
# of  
Rows  
Represents the total number of rows in the Section,  
excluding any header or total rows. In other words,  
this includes only the number of rows in the Section  
where your organizer data will be placed.  
# of  
Columns  
Represents the total number of columns in the  
Section, excluding any header or total columns. In  
other words, this includes only the number of  
columns in the Section where your organizer data  
will be placed.  
Start  
Row  
Is the number of the first row of the Section that will  
be filled with your organizer data.  
Start  
Column  
Is the number of the first column of the Section that  
will be filled with your organizer data.  
11. Define the Dates and Intervals. The dates and intervals between dates  
appears in the light blue columns (14–17).  
Date  
In the  
cell, enter the row or column number where all the date  
information will be placed.  
Dates  
In the  
cell, enter the number of blank columns (or rows)  
separating the date fields. If there are no blank columns (or rows)  
between date entries, leave this number set to zero.  
Start Day  
In the  
cell, enter the day of the week that starts the  
expense reporting period. Enter a three-character abbreviation for  
the day (e.g., Sun, Mon, Tue).  
Day  
In the  
cell, enter the row or column number where all the day  
information will be placed. If the dates are in a row, enter the row  
number. If the dates are in a column, enter the column number.  
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12. Define whether the Section is in list format. This setting appears in the  
light purple columns (18–19).  
If the Section will present the data in a list format, enter the word  
“yes”. Otherwise, enter the word “no”. The following diagram  
shows data presented in a list format:  
Only if your section is in list format:  
In the Expense Type cell,  
enter the number of the row or column where the expense  
description will be placed. Expense amounts can be entered in  
several different columns or rows if required by your template.  
Expense type labels must all appear in the same column.  
13. Enter the row or column numbers for the expense types that appear in the  
Section. These settings appear in the aqua columns (20–48).  
For these settings, simply enter the row or column number for the  
expense types that you want to appear in the Section. Note that you  
can use a row or column number more than once. An example of  
this would be meals that encompass breakfast, lunch, dinner, and  
snacks. In the previous example, all expense items would be  
populated into row/ column 4 of the custom Expense Report.  
14. Complete the table. All of the remaining columns (49–57) in the table  
are used to define the column or row number that corresponds to  
the description.  
15. Mark a Section for prepaid expenses (yellow column). If a row in the map  
table is for prepaid (company paid) expenses, type a “yes” in the  
cell on that Section’s row. Type “no” in all the cells of this column  
that do not pertain to prepaid expenses.  
Appendix C  
Page 221  
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16. Repeat steps 9 through 15 for each Section that you have defined  
for your custom Expense Report.  
17. Map Expense Report Options dialog (magenta section). The Expense  
Report Options dialog has five fields where you can fill in data for  
the header on your expense report. Use this section to specify the  
row and column on your template where this information will be  
mapped.  
Because header data is not related to any particular Section, you  
have to fill in only one row. If the item does not appear on your  
template, leave these cells blank.  
Using applications other than Microsoft Excel  
You can use applications other than Microsoft Excel (such as Lotus  
1-2-3 or Quattro Pro) to open and manipulate the Expense data on  
your computer. The data file is named “Expense.txt,” and is stored in  
the Expense folder, within the folder containing the organizer user  
data.  
Expense data in the Expense.txt file is in tab-delimited format.  
Expense file details  
The Expense.txt file contains four groups of data. It will be easier to see  
these four distinct groups of data if you open the file with a  
spreadsheet application.  
Trips  
Shows the number of Expense application  
categories, and lists each one followed by an  
“end” statement.  
Currency  
Shows how many currencies were used for the  
Expense data, and lists the countries that  
correspond to that currency.  
Trip  
Shows the number of expenses by category,  
and lists the expenses for each category.  
Expenses  
Shows the total number of expenses, and lists  
them chronologically.  
Page 222  
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Appendix D  
Non-ASCII Characters  
for Login Scripts  
The following information enables you to create custom login scripts  
that require non-ASCII characters. It is provided for advanced users  
who understand the use and requirements of such characters in a  
custom login script.  
Use of ^char  
You may use the caret ( ^ ) to transmit ASCII command characters. If  
you send ^ char, and the ASCII value of char is between @ and _, then  
the character is automatically translated to a single-byte value  
between 0 and 31.  
For example, ^M is converted to a carriage return. If char is a value  
between a and z, then the character sequence is translated to a single-  
byte value between 1 and 26. If char is any other value, then the  
character sequence is not subject to any special processing.  
For example, the string “Joe^M” transmits Joe, followed by a carriage  
return.  
Carriage return and line feed  
You may include carriage return and line feed commands as part of  
the login script, when entered in the following format:  
<cr>  
<lf>  
Sends or receives a carriage return  
Sends or receives a line feed  
For example, the string “waitfor Joe<cr><lf>” waits to receive Joe  
followed by a carriage return and line feed from the remote computer  
before executing the next command in the script.  
Appendix D  
Page 223  
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Literal characters  
The backslash ( \ ) character defines that the next character is  
transmitted as a literal character, and is not subject to any special  
processing ordinarily associated with that character.  
Examples:  
\ ^  
\ <  
\ \  
Includes a caret as part of the string  
Includes a < as part of the string  
Includes a backslash as part of the string  
Page 224  
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Product Regulatory Information  
FCC Statement  
This device complies with part 15 of the FCC rules. Operation is subject to the following  
two conditions: (1) This device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undesired  
operation.  
Note:  
This equipment has been tested and found to comply with the limits for a  
Class B digital device, pursuant to Part 15 of the FCC rules. These limits are  
designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the interference by one or more  
of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult the dealer or an experienced radio/ TV technician for help.  
The use of shielded I/ O cables is required when connecting this equipment to any and  
all optional peripheral or host devices. Failure to do so may violate FCC rules.  
Caution:  
Changes or modifications not covered in this manual must be approved  
in writing by the manufacturers Regulatory Engineering Department.  
Changes or modifications made without written approval may void the  
users authority to operate this equipment.  
Responsible Party:  
Palm IIIc Product Family  
Palm Computing, Inc.  
5400 Bayfront Plaza  
PO Box 58007  
Tested to Comply  
Santa Clara, California 95052-8007  
United States of America  
(408) 326-5000  
With FCC Standards  
FOR HOME OR OFFICE USE  
Page 225  
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Canadian ICES-003 Statement  
This Class B digital apparatus meets all requirements of the Canadian Interference-  
Causing Equipment Regulations.  
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le  
matériel brouilleur du Canada.  
CE Compliance Statement  
This product was tested by Palm Computing, Inc. and found to comply with all the re-  
quirements of the EMC Directive 89/ 336/ EEC as amended.  
This is a Class B product based on the standard of the Voluntary Control Council for In-  
terference from Information Technology Equipment (VCCI). If this is used near a radio  
or television receiver in a domestic environment, it may cause radio interference. Install  
and use the equipment according to the instruction manual.  
Battery Warning  
Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or ex-  
plode, releasing hazardous chemicals. Discard used batteries according to the manufac-  
turers instructions and in accordance with your local regulations.  
Varning  
Eksplosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent  
typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikan-  
tens instruktion.  
Advarsel!  
Lithiumbatteri—Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med  
batteri af samme fabrikat og type. Levér det brugte batteri tilbage tilleverandøren.  
Page 226  
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Varoitus  
Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valm-  
istajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaises-  
ti.  
Advarsel  
Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tils-  
varende type anbefait av apparatfabrikanten. Brukte batterier kasseres i henhold til fab-  
rikantens instruksjoner.  
Waarschuwing!  
Bij dit produkt zijn batterijen geleverd. Wanneer deze leeg zijn, moet u ze niet weggoo-  
ien maar inleveren als KCA.  
Uwaga  
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beaming 139–140  
Index  
Expense 54  
A
ABA (Address Book archive file) 37  
AC adapter for recharging battery 11  
Accented characters  
Graffiti writing 34  
onscreen keyboard 36  
Add-on applications 42–45  
Address Book  
*If Found Call* entry 89  
adding custom fields 92  
archive files (.aba) 37  
business card for beaming 139  
categorizing records 61  
conduit for synchronizing 146  
creating records 55, 88–89  
deleting records 57  
displaying category 92  
displaying data in the Address  
list 91  
finding records 65  
fonts 73  
menus 91  
notes for records 72  
opening 51  
To Do List 52  
saving deleted records 57  
Autotext. See Graffiti ShortCuts  
overview 51  
pressing button to beam  
information 141  
private records 71  
sorting records 69  
Agenda (Date Book view) 85  
Alarm  
Battery  
conserving power 170  
recharging 11–12  
recycling 194  
warning 226–??  
preset 87  
setting 78  
sound 87, 171, 201  
for untimed events 79  
Alphabet  
Graffiti writing 30  
onscreen keyboard 16, 21  
Application buttons 7, 17, 50, 51, 52,  
53, 141, 166  
BCC (blind carbon copy) 124  
Beaming  
information 139–141  
location of IR port 9  
pen stroke to activate 167  
problems with 210  
See also Infrared  
Applications  
Bold font for text 73  
Brightness 6, 7, 167, 194, 201  
Address Book 51  
Index  
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Business card for beaming 139  
Buttons preferences 166  
C
Calculator  
buttons explained 101  
memory 101  
to server or ISP 180  
opening 54  
overview 53  
recent calculations 53, 101  
Calibration 15, 168, 202  
Call Waiting, disabling 156, 179  
Calling card, using in phone settings  
156, 180  
Capital letters (Graffiti writing) 31  
Caring for the organizer 193  
Categories  
application 39–40  
assigning records to 61–62  
beaming 139–140  
connecting to computer 10  
for local HotSync operations 59,  
creating 63  
default 61  
displaying 62, 92, 203  
folders for e-mail 130  
merging 64  
renaming 64  
using in Applications Launcher  
40  
custom fields in Address Book  
Date Book events 74  
e-mail 119–121  
Expense items 103  
cc:Mail 116  
Chain calculations 101  
Characters, Graffiti 27  
Check boxes 16  
Clearing Calculator entries 101  
COM port 149, 150  
See also Serial port  
Combining categories 64  
Comma delimited files, importing  
data from 37  
To Do List items 93  
Currency  
default 106  
defining 107  
Command  
for Expense items 105, 106  
Current date 25, 203  
Current time 18  
buttons 16  
equivalents (Graffiti writing) 19  
toolbar 20  
setting 25  
Custom  
Compressing Day view 87  
Computer keyboard, entering data  
with 23  
currencies and symbols 107  
expense reports 213–222  
Conduits  
Page 230  
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fields in Address Book 92  
Customizing. See Preferences  
Cutting text 56  
DBA (Date Book archive file) 37  
Decimal point 169  
Default  
Cycling through views 50, 51, 52, 53  
D
Data entry. See Entering data  
Date Book  
adding Address Book data to  
records 67  
Agenda view 85  
alarm 78  
archive files (.dba) 37  
changing event time 78  
changing event to untimed 77  
conduit for synchronizing 146  
conflicting events 84  
continuous events 79–81  
creating records 55, 74–78  
Day view 82  
deleting records 57  
display options 86  
end time for Day view 87  
fonts 73  
menus 86  
Month view 84  
notes for records 72  
opening 50  
overview 50  
linking to external files 161  
removing 45  
upgrading 4  
private records 71  
purging records 58  
repeating events 57, 79–81  
scheduling events 74–78  
selecting dates 76  
start time for Day view 87  
Sunday or Monday to start week  
169  
switching views 82  
untimed events 74, 77  
Week view 82, 169, 203  
Dates  
Dragging  
memos into other applications  
53  
stylus to activate features 167  
using the stylus 15  
Driver for infrared communication  
on Windows 95 149  
Expense item 104  
setting current 25, 203  
showing in Mail list 131  
To Do List record due 95  
Day (Date Book view) 74, 87  
Index  
Page 231  
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reports in Excel 109–112,  
213–222  
templates for reports 111  
E
Editing  
records 55–57  
unsent e-mail 126  
E-mail addresses  
in Address Book 89, 91  
looking up 122–123  
E-mail items. See Mail  
Entering data 21–24  
importing from other  
applications 37–38  
problems with 202  
using Graffiti writing 27–36  
using the computer keyboard 37  
using the onscreen keyboard 36  
Entries. See Address Book  
Eudora 116  
External keyboard 24  
FCC Statement 225  
e-mail addresses 122–123  
Euro  
displaying on desktop computer  
109  
in Expense 106  
in Graffiti writing 33  
in onscreen keyboard 22  
printing 109  
using the Find application 66  
Fonts 73, 109  
Formats preferences 168  
problems with 203  
Events. See Date Book  
Excel, transferring Expense data to  
108–112  
Exchange 116  
Exchanging data. See HotSync  
Exclamation marks in To Do List 97  
Expense  
adding Address Book data to  
records 68  
categorizing records 61  
conduit for synchronizing 146  
creating records 55, 103  
currency 105, 106  
capital letters 31  
Command stroke 20  
defined 22  
Giraffe game for practicing 44  
how to write characters 28  
menu commands 19  
moving the cursor 35  
numbers 31  
date of item 104  
defining new currency 107  
deleting records 57, 81  
menus 112  
notes for records 72  
opening 54  
overview 54  
purging records 58  
receipt details 104  
Page 232  
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online Help 57, 166  
problems using 202  
punctuation marks 32  
ShortCuts for entering data 35,  
190–191  
symbols 33  
tips 29  
writing 27–36  
for synchronizing data 12  
using with another PIM 45  
Icons  
writing area 7, 28  
onscreen 202  
H
Hard reset 196  
Header information (e-mail) 119, 121 Idle timeout of ISP or server  
Help  
Graffiti 57  
online tips 20  
Hiding records 70  
High Priority e-mail filter 136  
HotSync  
buttons preferences 168  
conduits for synchronizing  
applications 146–147,  
197  
HotSync operations 151–152,  
customizing 146  
defined 58  
first-time operation 59–60,  
162–163  
for managing desktop E-Mail  
117–118  
HotSync Manager 59  
IR operation 148–153  
linking to external files 161  
local operation 60, 144, 205  
Manager 149, 151  
requirements for computer 148  
modem operation 145, 153–157,  
206–207  
IP address 181, 183  
IR port  
modem settings 154  
network operation 158–161  
operations using cradle 152, 172  
operations using IR port  
151–152, 173–174  
See also Beaming and Infrared  
IR. See Infrared  
options for filtering e-mail  
132–137  
problems with 204–209  
problems with IR 207  
IrCOMM 148, 172  
IrDA (Infrared Data Association) 148  
Items. See To Do List or Expense  
Index  
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editing unsent e-mail 126  
filing e-mail 128  
HotSync options 117–118  
menus 138  
K
Keyboard  
computer 37  
onscreen 16, 36, 167  
opening 118  
L
overview 115–116  
purging deleted e-mail 130  
recovering deleted 129  
replying to e-mail 121  
sending 126  
showing dates 131  
signature 123, 125–126  
Letters  
font style 73  
Graffiti 27, 30  
onscreen keyboard 36  
List, in Applications Launcher 40  
Lithium-ion battery 11  
Locking the organizer with a  
password 47–48, 167, 189  
Login scripts 184–187, 223  
Looking up Address Book data  
to add to other records 66–67  
scrolling in Address list 65  
to add to e-mail addresses  
122–123  
synchronizing 118  
truncating 137  
viewing e-mail 118  
Main applications 17  
Masking records 70  
Memo Pad  
Lost  
organizer, contact for 89  
records 203  
adding Address Book data to  
records 67  
Lotus  
categorizing records 61  
1-2-3, for expense reports 222  
cc:Mail 116  
Organizer, importing data from  
37  
M
Macintosh 4, 109, 148, 184  
Mail  
address lookup 122–123  
attachments 133  
BCC (blind carbon copy) 123,  
124  
changing setup 118  
closing 119  
confirm delivery 123, 126  
confirm read 123, 126  
creating 119–121  
Memory  
amount of free 212  
for beaming 210  
Calculator 101  
regaining 58, 201  
deleting e-mail 129  
desktop configuration 116–118  
draft e-mail 127  
Memos. See Memo Pad  
Menus 18–20, 202  
Address Book 91  
Page 234  
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choosing 19  
command equivalents (Graffiti  
writing) 19  
command toolbar 20  
Date Book 86  
onscreen keyboard 16, 21, 36  
Edit menu 56–57  
Expense 112  
Mail 138  
Memo Pad 99, 102  
menu bar 16, 19  
Network Preferences 187  
To Do List 97  
pen stroke to open 167  
Microsoft  
Excel, transferring Expense data  
to 108–112  
Exchange 116  
Outlook, connecting to 14, 204  
Windows 95, 98 148  
Modem  
Memo Pad 53  
connections 172  
HotSync operations via 153–157,  
206–207  
Organizer (Lotus PIM) 37  
Outbox 126, 130  
setup after upgrade 5  
Monday, to start week 169  
Month (Date Book view) 84, 87  
Moving the cursor (Graffiti writing)  
35  
Outlook, connecting to 14, 204  
Overlapping events 84  
MPA (Memo Pad archive file) 37  
N
Network  
connecting 181  
connection type 182  
HotSync operation 158–161  
idle timeout 182  
login scripts 184–187  
password 177  
Personal information managers. See  
PIM  
Phone Lookup 66–67  
Phone numbers  
phone settings 178  
preferences 175–189  
primary DNS 183  
secondary DNS 183  
selecting connection 177  
selecting service 175  
TCP/ IP 175  
selecting for Address list 91  
selecting types 89  
user name 176  
Notes, attaching to records 72  
Phone settings for ISP or dial-in  
server 178–180  
Index  
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Pick lists 16  
PIM (personal information manager)  
using HotSync Manager with 45  
using with organizer 14  
See also Desktop software  
Plug-in applications 187  
Ports  
IR on handheld 148  
simulated for infrared  
communication 150  
See also Serial port  
Power button 6  
Quattro Pro, for expense reports 222  
PPP 181  
displaying a category of 62  
masking private 46, 70  
private 70–72  
sorting 69–70  
PRC (application file extension) 43,  
187  
Preferences 24  
Buttons 166  
choosing 41  
Connection 175  
cradle setting 170  
Digitizer 168  
Formats 168  
General 170  
HotSync buttons 168  
Network 175–189  
Owner 189  
ShortCuts 190  
Primary DNS 183  
Printing  
expense reports from Excel  
109–112  
records from applications 12  
Prioritizing To Do List records 93, 97  
Priority of delivery (e-mail) 124  
Private records  
deleted e-mail 129  
displaying and creating 70–72,  
203  
lost with forgotten password 48  
See also Security  
applications 45  
Desktop software 45  
Renaming categories 64  
Repeating events  
deleting from Date Book 57  
scheduling 79  
Replying to e-mail 121  
Rescheduling events 78  
Resetting organizer  
hard reset 196  
Profiles 162  
Punctuation marks  
Graffiti writing 32  
onscreen keyboard 36  
Purging  
deleted e-mail 130  
records 58  
See also Deleting  
Page 236  
Index  
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location of reset button 9, 195  
soft reset 195  
Retrieving e-mail. See Filters for  
e-mail  
predefined 36  
communication 150  
S
Saving  
data 39, 55, 57  
draft e-mail 127  
Scheduling events 74–78  
Screen  
applications 40  
blank 201  
calibrating 15, 168  
caring for 193  
touching with your finger 7  
Scroll  
bar 17  
button 7  
pen stroke to activate a feature  
Searching. See Finding  
Secondary DNS 183  
Security 46–48  
tapping with 15  
changing password 47  
deleting password 47  
displaying owners name 189  
forgotten password 48  
locking the organizer 47  
private records 70–72  
Selecting  
Sunday, to start week 169  
Symbols  
in Graffiti writing 33  
Synchronizing data. See HotSync  
date for event 76  
e-mail to be synchronized. See  
Filters for e-mail 133  
Book 89  
conduit 146  
text 56, 57  
Sending  
data. See Beaming information  
e-mail 119–121, 126  
Serial  
Tab delimited files, importing data  
from 37  
connections 172  
connector 10  
Tapping 15, 202  
TCP/ IP 175, 188  
port 10, 145, 153  
Service  
selecting for network 175  
templates 181, 187  
Settings. See Preferences  
ShortCuts  
TDA (To Do List archive file) 37  
Technical Support 199, 212  
Templates for expense reports 111  
Text  
copying 56  
cutting 56  
Index  
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entry. See Entering data  
files, importing data from 37  
fonts for 73  
selecting all 57  
Thousands separator 169  
Time  
Turning on organizer  
displaying owners name 189  
alarm setting 78  
bars in Date Book 86  
format 169  
problems with 201  
setting current 25  
setting event 74  
start and end for Date Book Day  
view 87  
Tips, online 20  
To Do List  
adding Address Book data to  
records 67  
archive files (.tda) 37  
categorizing records 61, 97  
checking off items 94  
completed items 96  
completion date 96  
conduit for synchronizing 146  
creating records 55, 93  
deleting records 57, 81  
due date 95, 96, 97  
fonts 73  
menus 97  
notes for records 72  
opening 52  
overview 52  
Web sites 14, 149  
prioritizing records 93, 97  
private records 71  
purging records 58, 96  
sorting records 69  
Today. See Current date  
Transferring data. See HotSync  
Transmitting data. See Beaming  
information  
Writing area 7  
Writing. See Entering data  
X
XLT (Expense report template in  
Excel) 111  
Troubleshooting 207  
Truncating e-mail 137  
Page 238  
Index  
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