®
TM
Palm Pixi User Guide
© 2009 Sprint. SPRINT and the logo are trademarks of Sprint. Other
marks are the property of their respective owners.
v. 1.0, webOS 1.2
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ⅷ Windows XP: Open My Computer.
Important Privacy Message – Sprint’s policies often do
not apply to third-party applications. Third-party
applications may access your personal information
or require Sprint to disclose your customer
ⅷ Mac: Open Finder.
ⅷ Linux (Ubuntu): The drive is displayed on the
desktop.
information to the third-party application provider. To
find out how a third-party application will collect,
access, use, or disclose your personal information,
check the application provider’s policies, which can
usually be found on their website. If you aren’t
comfortable with the third-party application’s
policies, don’t use the application.
ⅷ Other Linux distribution: The location of the drive may
vary by system.
After you open the Palm Pixi drive, double-click the file
Open Source Information.pdf.
Recycling and disposal
This symbol indicates that Palm products
should be recycled and not be disposed of in
unsorted municipal waste. Palm products
should be sent to a facility that properly
recycles electrical and electronic equipment.
For information on environmental programs visit
As part of Palm’s corporate commitment to be a good
steward of the environment, we strive to use
environmentally friendly materials, reduce waste, and
develop the highest standards in electronics recycling.
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Table of Contents
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Section 4: Your Resources . . . . . . . . . . . . . . . . . . . 231 4B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264
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foreground and work with it. For more information, see
Welcome
The Palm® Synergy™ feature: The Palm® Synergy™
feature on your Pixi phone displays information from
several sources in a single view, so you can access
your info quickly, without having to remember where
you stored it.
Your Palm® Pixi™ Phone
Your Palm® Pixi™ phone puts Palm’s multitasking,
gesture-based operating system, the Palm® webOS™
platform, inside a small, beautiful device. Here are a few
highlights of your new phone.
For example, suppose you have a Google account for
personal email, contacts, and calendar events, and an
Exchange account for your corporate email, contacts,
and events. The Email, Contacts, and Calendar
applications on your Pixi phone all provide a kind of
view in which you can see information from both of
those accounts in one place—but even though the
information is brought into one view, the sources of that
information are kept separate. For more information,
read about linked contacts, layered calendars, and the
single inbox for your email in “Contacts” on page 121,
Gestures: On your Pixi phone, you make calls, move
around, and manage your applications and info by
making simple gestures either on the touchscreen or in
the gesture area directly beneath the screen. For more
information, see “Use Gestures: Tap, Swipe, Drag, Flick,
animations that demonstrate these gestures. The
introductory piece in your Pixi phone’s box has a
detachable gesture guide to put in a pocket and
consult when you need to—you won’t need it very long.
page 294 for the current list of online accounts that you
can set up on your phone and for information about
the behavior of these accounts.
Multitasking: You can have many applications open at
once and easily move among them. Go to the
Launcher to open apps. See the lineup of your open
apps in Card view. Tap an app to bring it into the
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Thanks also to the Synergy feature, in the Messaging
application, all your conversations with the same
person are grouped together in one chat-style view. If
you start an IM chat with Ed, for example, you can
continue the same conversation when Ed signs out of
IM by sending him a text message—and you can see it
all in the same view. For more information, see
frequent backups of any of your info that is stored only
on your phone and isn’t synchronized with an online
account.
Information” on page 270 for information that
helps you safely use your phone. Failure to read
and follow the important safety information in this
guide may result in serious bodily injury, death, or
property damage.
Universal search: Need to call Ed? Just type ed on the
keyboard. If he’s listed in your Contacts, you can get his
numbers from the search results. Tap a number and
you’ve made the call. Search works just as fast when
you need to search the web. For more information, see
About This User Guide
We know you’re eager to start using your Palm® Pixi™
phone right away, and the sections of this guide are
designed to help you do just that.
Sync: Your Pixi phone gives you synchronization
without a cable. You can sync with online services that
Palm has partnered with so that you can store and
sync your info in online accounts. You can access your
data even when you are not able to make a connection
to the Web because a copy of your data is stored on
the device.
process of setting up your new phone and your
Sprint service.
basics of your phone and service with quick,
easy-to-follow instructions. This section also
describes the call features on your phone and shows
you how to use Sprint service features such as
Your Palm profile: When you set up your phone, you
create a Palm profile. Your profile gives you access to
services like automatic updates and automatic,
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voicemail and call waiting. This section also shows
you how to use the camera and how to transfer and
listen to music files on your phone. Finally, it guides
you through the process of using the full-featured
organizer that gives you instant access to your
contacts, calendar, tasks, memos, and more.
Where Can I Learn More?
While Using Your Phone
ⅷ On-device Help: Read short how-tos and watch
animations on your new phone.
Wireless Connections shows you how to use Web
browsing, messaging, and email. It also describes
Bluetooth® wireless technology.
.
To view Help topics for a single application: Open the
Help.
questions and shows you what to do if something
goes wrong.
ⅷ Online Support from Sprint: Visit
how-to videos, tutorials, and helpful support
information.
recommended safety and maintenance guidelines
and lists the technical specifications for your Pixi
phone.
ⅷ Online support from Palm: Visit palm.com/support to
edit your Palm profile, watch how-to animations, learn
about transferring data, and read comprehensive
information about your phone.
Information” on page 270 for information that
helps you safely use your phone. Failure to read
and follow the important safety information in this
guide may result in serious bodily injury, death, or
property damage.
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On your Palm® Pixi™ phone
Ⅲ Check minute usage and account balance: Enter *4
and tap
Ⅲ Make a payment: Enter *3 and tap
Ⅲ Access a summary of your Sprint service plan or get
answers to other questions: Enter *2 and tap
From any other phone
If You Need More Information
Sprint Customer Service: For questions about your
account or features available on the network, contact
help.
.
.
Manage Your Account
.
Online: sprint.com
ⅷ Sprint Customer Service: 1-888-211-4727.
ⅷ Access your account information.
ⅷ Business Customer Service: 1-800-927-2199.
ⅷ Check minute usage (depending on your Sprint
service plan).
Sprint 411
ⅷ View and pay your bill.
You have access to a variety of services and
information through Sprint 411, including residential,
business, and government listings; assistance with
local or long-distance calls; movie listings; and hotel,
restaurant, shopping, and major local event
information. There is a per-call charge and you are
billed for airtime.
ⅷ Enroll in Sprint online billing and automatic payment.
ⅷ Purchase accessories.
ⅷ Shop for the latest Sprint phones.
ⅷ View available Sprint service plans and options.
ⅷ Learn more about data services and other great
products like games, ringtones, and more.
. Enter 411 and tap
.
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Sprint Operator Services
Sprint Operator Services provides assistance with
placing collect calls or with placing calls billed to a
local telephone calling card or third party.
. Enter 0 and tap
.
To learn more and to see the latest in products and
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14
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account: Do not turn on your new phone yet. Wait
until your old phone is deactivated. After your old
phone is deactivated, you go online to activate the
number on your new phone. From your computer’s
the onscreen instructions to activate your phone.
1A. Set Up Service
ࡗ ࡗ ࡗ ࡗ ࡗ If you have problems with activation, contact Sprint
Customer Service at 1-888-211-4727 from another
phone.
Complete Setup
1. Press and hold the power button
on the
Set Up Your Phone
upper-left corner of your phone until you see the
Palm® logo on the screen (approximately five
seconds).
Activate Your Phone
2. Follow the onscreen instructions to complete setup.
(To create a Palm profile, enter a working email
address (see “What Is a Palm Profile?” on
webOS phone that you no longer use, you can
enter that profile email address and username to
download that profile information to your new
phone. But if you are still using the other phone,
you must create a new Palm profile for your Pixi
ⅷ If you purchased your phone at a Sprint Store: It is
probably activated and ready to use.
ⅷ If you received your phone in the mail, and it is a new
Sprint account or a new line of service: Your phone is
designed to activate automatically after you complete
ⅷ If you received your phone in the mail and you are
activating a new phone for an existing number on your
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1A. Set Up Service
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phone—you can’t use the same profile on two
phones.)
What Is a Palm Profile?
Your Palm profile gives you the following benefits:
3. Your phone is ready to use. (To learn how to make
your first call, see “Make Your First Call” on
page 21.)
ⅷ Automatic system and software updates are sent to
your phone.
ⅷ A Palm profile account is automatically created for
you on your phone. In this account you can store
Contacts and Calendar info that you don’t store in
online accounts like Google or Exchange.
Verify Your Profile
After you finish setup, look for an email on your
computer at the address you used for your Palm
profile. Click the link in the email to do the following:
Note: You cannot access Palm profile data on the profile
website—you can access the data on your phone only.
ⅷ Verify your Palm profile.
ⅷ Info stored in your Palm profile account, as well as in
other sources of info on your phone (like Memos and
Tasks), is automatically backed up to servers
administered by Palm.
ⅷ Select a security question and answer.
ⅷ Follow a link to learn about getting data like contacts
and appointments onto your phone from your
desktop organizer software (see “How Do I Get Data
ⅷ Should your phone be lost or stolen, you can do a
remote erase of the info on the phone.
Tip: If you don’t see the confirmation email in your Inbox,
check your spam mail folder in your desktop email
program.
Note: If you want to erase data on your phone while you are
still in possession of the phone—for example, before
you give it to someone else—don’t do a remote erase.
Instead, do a partial or full erase from the phone itself
1A. Set Up Service
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17
For detailed information about your Palm profile, see
Turn the Screen On/Off
Turn the screen on and leave the wireless services
turned off when you want to use only the organizer
features, for example, when you’re on a plane and you
must turn off all wireless services, but you want to look
at your calendar.
Setting up a Palm profile is different from setting up
email on your phone. To set up email, see “Set Up
Email” on page 187. To change your Palm profile
information after you have set it up, see “Update Your
To turn the screen on, press power
. Drag
up to
unlock the screen.
Turn the Phone On/Off
Your Pixi phone’s screen can be turned on and off
separately from its wireless services (which are the
Phone
app and Bluetooth
app). This means
you can wake up the screen to use just the organizer
features of your device (Calendar, Contacts, Tasks,
Memos, and so on) without turning on the phone and
other wireless features. Also, when the screen is turned
off, the phone can be on and ready for you to receive
phone calls or messages.
*
Power
To turn the screen off, press power
.
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1A. Set Up Service
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To save power, the screen dims automatically after a
period of inactivity and then turns off. You can be on a
call when the screen dims and turns off—this does not
affect the call. To brighten the screen after it dims, tap
the screen.
When your phone is in airplane mode, the airplane
mode icon appears at the top of every screen, and
Airplane Mode appears in the upper-left corner of the
screen in the Launcher, Card view, and Phone. Your
phone is not connected to any mobile network.
Tip: You can set how long the screen stays on during a
period of inactivity (see “Set the Interval for Turning the
Turn Wireless Services Off (Airplane
Mode)
Airplane mode turns off your phone as well as the
Bluetooth® wireless technology feature. Use airplane
mode when you are on a plane or anywhere else you
need to turn off all wireless services. You can’t browse
the Web, but you can still use apps like Calendar,
Contacts, Photos, Music, Doc View, and PDF View.
Do one of the following:
ⅷ Tap the upper-right corner of any screen to open the
connection menu. Tap Turn on Airplane Mode.
*
These indicate that wireless services are off
(airplane mode).
ⅷ Press and hold power
and tap Airplane Mode.
1A. Set Up Service
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Tip: When your phone is in airplane mode, you can turn the
Bluetooth feature on individually (see “Turn the Bluetooth
on, you must turn airplane mode off.
Turn Wireless Services On
When you turn on your phone, it connects to a mobile
network so that you can make and receive phone calls
and use other wireless services (if supported by the
local network).
ⅷ Tap the upper-right corner of any screen to open the
connection menu. Tap Turn off Airplane Mode.
When your phone locates a signal, Sprint appears in
the upper-left corner of the screen in the Launcher,
Card view, and Phone, and the signal-strength
appears at the top of the screen.
icon
*
These indicate that wireless services are on.
When you are inside a phone coverage area, the bars
on the signal-strength icon are filled in. If you’re
outside a coverage area, the bars in the signal-strength
icon appear dimmed with an X.
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1A. Set Up Service
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Turn Everything (the Screen and Wireless
Services) On/Off
Usually, turning your phone off and/or putting it in
airplane mode is sufficient for normal periods when
you have the phone with you but you’re not using it. On
rare occasions, however, you may want to put your
phone into deep sleep because you are not going to
use it for an extended period. At those times, do the
following:
Note: When you turn everything off, the phone’s alarms,
ringer, and notifications are also turned off.
ⅷ To turn both the screen and wireless services back on:
Press and hold power
ⅷ To turn both the screen and wireless services off: Press
.
and hold power
and tap Turn Off.
Make Your First Call
1. Press power
. (This wakes up the screen.)
up to unlock the screen.
2. If necessary, drag
3. Tap
.
4. Tap numbers on the dial pad.
1A. Set Up Service
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21
Tip: Press the onscreen backspace icon to delete numbers
you’ve entered.
5. Tap
to dial.
6. Tap
to end the call.
For more ways to make calls, see “Make Calls” on
Adjust Call Volume
ⅷ When you’re on a call, press the volume up or volume
down button on the side of your phone to adjust the
call volume.
1 Volume up
2 Volume down
Set Up Your Voicemail
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint voicemail and
personal greeting as soon as your phone is activated.
Always use a passcode to protect against unauthorized
access.
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1A. Set Up Service
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To set up your voicemail:
Create Sprint Account Passwords
1. Tap the center of the gesture area to display Card
view.
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
need to create passwords to protect your privacy.
2. Press and hold 1
Sprint voicemail system. (When the search results
screen appears, continue holding 1
Phone application appears.)
on the keyboard to dial the
until the
3. Follow the voice prompts to do the following:
Ⅲ Create your password.
Account Password
Ⅲ Record your name announcement.
Ⅲ Record your greeting.
If you are the account owner, you create an account
username and password when you sign on to
access? in the sign-in area of the website.) If you are
not the account owner (if someone else receives the
bill for your Sprint service), you can get a subaccount
Note: Voicemail Passcode: Sprint strongly recommends
that you create a passcode when setting up your
voicemail to protect against unauthorized access.
Without a passcode, anyone who has access to your
phone is able to access your voicemail messages.
For more information about using your voicemail, see
Voicemail Password
You create your voicemail password when you set up
your voicemail. See “Set Up Your Voicemail” on
1A. Set Up Service
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23
Data Services Password
You can elect to set up an optional data services
password to control access and authorize Premium
Service purchases.
To learn more or to change your passwords, sign on to
sprint.com, or call Sprint Customer Service at
1-888-211-4727.
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1A. Set Up Service
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Hardware
2A. Basics
ࡗ ࡗ ࡗ What’s in the Box?
All of the following items are in the phone box:
Printed Material
ⅷ Get Started Guide.
ⅷ Features Guide.
ⅷ Palm warranty.
ⅷ Palm® Pixi™ phone.
ⅷ USB cable.
ⅷ End User License Agreement.
ⅷ AC charger.
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2A. Basics
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1
2
Earpiece
Get to Know Your Phone
Touchscreen: Tap and make other gestures
directly on the screen. See “Touchscreen” on
Gesture area: Make the back gesture and begin
other gestures here.
Front View
3
4
5
6
Microphone
Ringer switch: Slide to turn the ringer and
notification sounds on or off. (Red means off.) The
ringer switch does not affect music or video
playback sounds. By default, Clock alarms sound
when the ringer switch is off.
7
8
Volume up/down
Charger/microUSB connector
Important: Be careful not to scratch, crush, or apply too much
pressure on the touchscreen. Do not store your
phone in a place where other items might
damage it.
2A. Basics
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Keyboard
Touchscreen
1
Option: Press to enter numbers, punctuation, and
symbols that appear above the letters on the keys.
Space
2
3
4
5
Backspace
Enter: Press to enter a line return (for example, in
a memo or in an email message you are
composing) or to accept information you entered
in a field. See “Enter Information in a Field” on
1
2
Application name: Displays the name of the
currently open application. Tap the name to open
Launcher: See “Open an Application in the
6
Sym: Press to enter symbols and accented
characters that don't appear on the keys. See
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3
4
5
Scroll arrow: Swipe up or down to see icons that
are on the page but hidden.
Quick Launch: See “Open an Application in Quick
Connection icons: Show the status of wireless
service connections and battery strength (see
“Icons in the Title Bar” on page 29). Tap the icons
Page indicators: Show how many Launcher
pages are to the right or the left of the currently
displayed page. Swipe left or right on the screen
to see other pages.
Item
Description
The battery is fully charged.
The battery is low. See “Charge the
Airplane mode is turned on. This means
that the phone and Bluetooth® wireless
technology feature are off (incoming calls
6
7
Notification icons: Show missed calls, new
voicemail and email messages, and more. Tap the
bottom of the screen to view notification details
The phone is on. The number of filled-in
bars denotes signal strength. See “Turn
Your phone is connected to a 1x data
network. Data is not currently being
transmitted over the network. See “I Can’t
Icons in the Title Bar
You can monitor the status of several items using icons
in the area at the top of the phone screen:
Item
Description
Your phone is connected to a 1x data
network and data is being transmitted
over the network.
The battery is being charged.
2A. Basics
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Item
Description
Item
Description
Your phone is connected to an EvDO
data network. Data is not currently being
transmitted over the network. See “I Can’t
Your phone is performing a search on the
characters you entered. If you are in Card
view or the Launcher, your phone
conducts a universal search (see “Search
If you are in an application such as
Contacts or Memos, your phone
Your phone is connected to an EvDO
data network and data is being
transmitted over the network.
searches for items within the app that
match the search term you entered.
Your phone is on and connected to the
Sprint network.
Your phone is in roaming coverage. See
The phone is searching for the Sprint
network.
TTY is turned on. See “Enable TTY/TDD”
The Sprint network is not available.
Bluetooth® wireless technology is turned
HAC is turned on. See “Enable HAC” on
A Bluetooth connection is in progress.
A Bluetooth connection has been made.
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2A. Basics
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Back View
Top View
1
2
3.5mm headset jack
Power: Press to wake up or turn off the screen.
Press and hold to turn your device and all wireless
services completely off and to turn your device
back on after having turned it completely off.
Charge the Battery
When the battery is very low, the battery
icon in the
upper-right corner of the screen changes to red. When
the battery is fully charged, the icon appears full and
changes to green
.
1
2
3
Camera flash
Camera lens
Speaker
2A. Basics
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1. On the right side of your phone, open the
charger/microUSB connector.
WARNING: Use only batteries and chargers that are
approved by Sprint and Palm with your phone.
Failure to use a battery or charger approved by
Sprint and Palm may increase the risk that your
phone will overheat, catch fire, or explode,
resulting in serious bodily injury, death, or
property damage. Use of unapproved third-party
power supply accessories may damage the
phone and void the Limited Warranty for the
product.
Although the battery may come with a sufficient charge
to complete the setup process, we recommend that
after setup you charge your phone until the battery
icon in the upper-right corner of the screen is full to
ensure that the battery is fully charged.
See s for tips on making your battery’s power last
longer.
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2. Connect the small end of the USB cable to the
charger/microUSB connector.
Tip: You can also charge your phone battery by connecting
your phone to your computer using the USB cable.
Charging this way takes much longer than using the AC
charger. Do not, however, connect the Palm®
TouchstoneTM charging dock (sold separately) to your
computer.
Maximizing Battery Life
Battery life depends on how you use your phone. You
can maximize the life of your battery by following a few
easy guidelines:
ⅷ Charge your phone whenever you can. Charge it
overnight. The battery has a much longer useful life
when it is topped off frequently than when it is
charged after it is fully drained.
ⅷ Set your screen to turn off automatically after a
shorter period of inactivity (see “Set the Interval for
3. Connect the other end of the USB cable to the AC
charger.
ⅷ Keep your battery away from direct sunlight and
other sources of heat. Temperatures over 45 degrees
Celsius can permanently reduce the capacity and life
span of any lithium-ion battery.
4. Plug the AC charger into a working outlet.
2A. Basics
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ⅷ As with any mobile phone, if you are in an area with
no wireless coverage, your phone continues to
search for a signal, which consumes power. Turn off
your phone if you are outside a coverage area (see
page 19).
ⅷ You can buy an extra battery as a spare for long
plane trips or periods of heavy use. To purchase
batteries that are compatible with your phone, go to
Services” on page 214) features when you are not
using them.
ⅷ If you set up an email account in the Email
application, set the interval to automatically
download email to every two hours or less frequently
ⅷ Keep in mind that frequent use of instant messaging
(IM) can reduce battery life.
ⅷ Turn the phone completely off if you won’t be using it
for an extended period of time (see “Turn Everything
page 21).
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2A. Basics
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phone fast. You make most gestures with one finger.
For a few, you need two. Make gestures with the tip of
your finger. Do not use your fingernail. Don’t bear
down.
2B. Move Around on Your
Phone
To see short animations illustrating how to do gestures,
information on how to open Help).
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ You make gestures in two areas on your phone: the
touchscreen and the gesture area. The gesture area is
the black area extending along the bottom of the
screen.
Use Gestures: Tap, Swipe, Drag,
Flick, Pinch
*
Gesture area
Gestures are an important, basic part of your phone.
They’re easy to learn, and they make working with the
2B Move Around on Your Phone
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35
Tap the center of the gesture area to minimize the app
and display Card view (see “Display All Open
working in an application, the gesture area displays a
lighted bar in the center. The lighted bar also appears
when you tap the center of the gesture area to
maximize a card in Card view.
Basic Gestures
Tap: Tap with the tip of the finger—not the fingernail. Tap
fast and firmly, and then immediately lift your fingertip
off the screen. Don’t bear down on what you’re tapping.
Don’t wait for a response; the response comes after
you lift your finger. Don’t linger on the gesture; a tap
takes a split second to do.
Tap the center of the gesture area to do the following:
ⅷ When you’re working in an application, tap the
center of the gesture area to see Card view. Card view
shows you all the applications that are currently
open, displayed as a series of cards (small active
windows).
ⅷ When you’re in Card view, tap the center of the
gesture area to maximize the app in the center of the
view.
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Swipe: A swipe is most often a horizontal gesture, from
right to left or left to right. Do it fast, do it lightly. In a
swipe, your fingertip just skims the surface of the
touchscreen or gesture area.
writing a memo, make the back gesture to close and
save the memo and return to the display of all your
memos. When you make the back gesture in an
application and that’s the only screen of that app that’s
open, you minimize the app and go back to Card view.
In Web, the back gesture performs the same function
as the back button on the browser, allowing you to
move back through previously viewed pages.
One kind of swipe you’ll use a lot: Back. Make the back
gesture from right to left anywhere in the gesture area.
Back takes you up one level from a detailed view to a
more general view of the application you’re working in.
For example, when you finish reading an email
message, make the back gesture to close the message
and return to your list of messages. Or when you finish
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The forward gesture, which is a swipe from left to right
anywhere in the gesture area, allows you to move
forward through previously viewed Web pages.
Forward is available in Web only.
One kind of drag that you’ll use a lot brings up Quick
Launch when you’re in an application. This drag
gesture begins in the gesture area and ends on the
touchscreen. As your fingertip slowly crosses the
border between the gesture area and the touchscreen,
it seems to drag Quick Launch into view. To open one
of the apps in Quick Launch, move your finger to its
icon. When you see the app name appear, lift your
finger. The application opens.
Drag: Drag is the gesture you make for a slow scroll up
and down a list. Slide your fingertip slowly along the
surface—no need to bear down.
You also make the drag gesture as part of a drag and
drop.
Flick: As its name tells you, this is a quick gesture, great
for scrolling long lists. Do it fast, do it lightly; as with a
swipe, your fingertip just skims the surface. The faster
you flick, the faster and farther you scroll up or down a
list.
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Scroll Gestures
Scroll slow: Drag the screen in the desired direction.
To close an application in Card view, flick the card up
toward the top of the touchscreen. This is called
throwing the card off the top of the screen.
In some applications, such as Email and Messaging,
you can throw a list item off the side of the screen to
delete the item.
If an application is maximized, you can flick up from the
gesture area to the screen to minimize the app and
display Card view. This is the up gesture. If you make
the up gesture when Card view is displayed, you open
the Launcher.
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Zoom out/pinch in (to decrease the size of items on the
screen in Email, Web, Photos, Doc View, PDF View,
Google Maps): Place two fingers on the screen and
bring them together.
Zoom Gestures
Zoom in/pinch out (to increase the size of items on the
screen in Email, Web, Photos, Doc View, PDF View,
Google Maps): Place two fingers on the screen and
spread them slowly apart.
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Zoom in or out a fixed amount (in Web, Photos, Doc
View, PDF View): Double-tap the screen.
Text Selection Gestures
information on working with text you’ve selected.
Insert the cursor in a text field: Tap the location.
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Move the cursor: Tap the location to insert the cursor.
Press and hold Option . Place your finger anywhere
onscreen and drag your finger in the direction you want
to move the cursor.
Select text when you can see a cursor: Tap the location to
insert the cursor. Press and hold Shift . Place your
finger anywhere onscreen and drag your finger in the
direction you want to select text. Tap the highlighted
text to deselect it.
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Select a paragraph of text: When you cannot insert a
cursor in the text—for example, on a Web page or in an
email message you received—the smallest amount of
text you can select is a whole paragraph. Press and
hold Shift
, and then tap a paragraph. Tap an
adjacent paragraph to add it to your selection (you
can't skip around). If you need to scroll down to select
the next paragraph, release Shift
Shift , and tap the paragraph. Tapping any part of
the highlighted selection deselects it..
, scroll, press
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Drag and Drop
Delete a List Item
Tap and hold the item, drag it, and then lift your finger
to drop it. Sometimes you get a visual cue that the item
is ready to be dragged. For example, an icon in the
Launcher is ready to be dragged when you see a halo
around the icon. A card in Card view is ready to be
dragged when it changes size and becomes
transparent.
Throw the item off the side of the screen. If prompted,
tap Delete to confirm the deletion.
The delete gesture is available in applications such as
Email, Messaging, Tasks, Music, and Bluetooth. If you
can’t delete a list item by throwing it, open the item and
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Tip: To delete multiple list items, throw each one off the
screen. If you get the Delete confirmation prompt after
throwing the first item, you don’t need to tap it—just throw
the second item, and the first deletion is confirmed
automatically.
Open Applications
You can have as many applications open at one time
as you like, limited only by the amount of memory
available on your phone at the time.
Quick Launch can display no more than five icons. By
default it displays, from left to right, Phone, Contacts,
Email, Calendar, and the Launcher. You can change the
order of icons (except the Launcher icon) in Quick
page 52), or swap in whatever applications you like
Open an Application in Quick Launch
Quick Launch is the bar of five icons that is always
available at the bottom of Card view and the Launcher.
To open an application from Quick Launch, just tap the
icon.
When an application fills the whole screen, make the
following gesture to display Quick Launch and open
one of its applications.
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1. Drag up slowly from the gesture area to the screen.
Open an Application in the Launcher
Note: Don’t confuse this “drag up” with the up gesture, which
is a flick up from the gesture area to the screen that
displays Card view.
The Launcher displays all your applications that are not
on Quick Launch. The Launcher includes multiple
pages, which you can organize to group apps the way
2. Move your finger to the application icon. (When
you see the app name appear, lift your finger. The
application opens.)
1. Tap the center of the gesture area to open Card
view, and tap
.
Tip: You can also open the Launcher by flicking up twice
from the gesture area to the screen. If you are in Card
view, just flick up once to open the Launcher.
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2. To find the app you want, swipe up or down to see
all the icons on a page. (Swipe left or right to see
other pages.)
To close the Launcher, do one of the following:
ⅷ Tap the center of the gesture area.
ⅷ Tap
.
ⅷ Make the up gesture: Flick up from the gesture area to
the screen.
Open an Application Using Search
1. Tap the center of the gesture area to open Card
view.
2. Enter the name of the application.
3. When the application icon appears in the search
results, tap it.
Work With Applications
1 Arrow indicates that you can swipe up to see
partially or fully hidden icons.
2 Page indicators show that there are two Launcher
pages to the right—swipe right to left on the screen
to see them.
Go Up One Level in an App (Back
Gesture)
The back gesture takes you up one level from a
detailed level to a more general view of the application
3. Tap the application icon.
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you're working in. For example, when you finish
reading an email message, make the back gesture to
close the message and return to your list of messages.
Or when you finish writing a memo, make the back
gesture to close and save the memo and return to the
display of all your memos. When you make the back
gesture in an application and that's the only screen of
that app that's open, you minimize the app and go
back to Card view.
Display All Open Applications (Card View)
Card view displays open applications as small cards, so
that you can easily scroll through them and drag them
to change their order.
When an application fills the screen and you want to
go to Card view, do one of the following:
ⅷ Tap the center of the gesture area.
To make the back gesture, swipe right to left anywhere
in the gesture area.
ⅷ Make the up gesture: Flick up from the gesture area to
the screen.
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Move Among Open Applications
Reorder Open Cards
(Card View)” on page 49), swipe left or right on the
screen to see other open apps.
(Card View)” on page 49), tap and hold a card to
further reduce the size of the cards.
Tip: You can also tap anywhere on the screen around the
cards to reduce the size of the cards.
2. Tap and hold a card, and after the card becomes
transparent, drag it to another position.
2. Tap a card to maximize the application.
Tip: You can also maximize the center card in Card view by
flicking down from the screen to the gesture area.
Tip: You can set a preference to move among open apps
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another one. You can remove any application except
the Launcher.
Close an Application
(Card View)” on page 49), throw the card off the top
of the screen.
1. Open the Launcher. (Quick Launch appears at the
bottom.)
2. Tap and hold a Quick Launch icon, and after the
halo appears around the icon, drag it onto the
Launcher.
Change the Applications That Appear in
Quick Launch
3. Tap and hold a Launcher icon, and after the halo
appears around the icon, drag the icon onto the
Quick Launch bar.
If Quick Launch contains five icons, you must remove
an application from Quick Launch before you can add
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2. After the halo appears around the icon, drag it to
another location.
Reorder Quick Launch Icons
You can change the position of any Quick Launch icon
except the Launcher icon.
3. To move the icon to another page, drag it to the left
or right edge of the screen. (Don’t release the icon
until the new page appears.)
1. In Card view, tap and hold a Quick Launch icon.
2. After a halo appears around the icon, drag it to
another location.
Delete an Application
You can delete applications that you have installed on
your phone.
Reorder Launcher Icons
1. In the Launcher, tap and hold an icon.
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Option: See “Enter Alternate Keyboard
Space
1. While pressing and holding Option , tap the app
icon.
2
3
4
5
2. Tap Delete.
Backspace
Tip: You can also delete an application you installed by
and tapping List Apps. On the list of applications, tap and
hold an app name, and tap Delete.
Enter: Press to enter a line return (for example, in
a memo or in an email message you are
composing) or to accept information you entered
in a field. See “Enter Information in a Field” on
6
Enter and Save Information
Use the Keyboard
Enter Uppercase Letters
By default, the first letter of each sentence or field is
capitalized and the remaining text you enter is
lowercase. To enter other uppercase letters, do one of
the following:
ⅷ Press Shift
symbol appears:
and press the letter key. The Shift
. You don’t need to hold down
Shift while you press the letter key.
ⅷ Turn on Caps Lock: Press Shift
twice. The Caps
Lock symbol appears:
.
ⅷ Turn off Caps Lock: Press Shift
.
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Enter Alternate Keyboard Characters
Enter Characters From the Symbols Table
Numbers, punctuation, and symbols appear above the
letters on the keys. To enter these characters, do one of
the following:
You can enter symbols and accented characters that
don't appear on the keys by using the symbols table.
for a list of the available symbols and accented
characters.
ⅷ Press Option
and press the key for the character.
. You
The alternate character symbol appears:
don’t need to hold down Option while pressing the
second key.
1. Press Sym
to display the symbols table.
2. Narrow the list by pressing the key that
corresponds to the character you want. (For
example, to enter an é, press e. See the table
below for a list of corresponding characters.)
ⅷ Enter a series of alternate characters: Press Option
twice to lock the alternate character feature. The
alternate character lock symbol appears:
.
ⅷ Turn off the alternate character feature: Press
Tip: The symbols and accented characters are grouped
according to their similarity to the corresponding key. In
some cases, the symbol is related to the alternate
character on the key, not the letter. For example, to type a
¢ or other currency symbol, press Sym + h. Why?
Because the alternate character on the H key is $.
Option
.
Enter Passwords
You can see each character of a password only as you
enter it, so be careful. Be sure Caps Lock and alternate
character lock are off unless you need them. For
information on how to enter characters, see “Enter
Tip: If you press the wrong key, press Backspace to return to
the full list of symbols and accented characters. You can
then press another key.
3. Scroll to find the character you want.
4. Tap the character to insert it.
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Symbols and Accented Characters
Press Sym
and press…
to select…
o or O
ó ò ö ô œ õ ø Ó Ò Ö Ô Œ Õ Ø º
“ ” „ < > « »
Press Sym
and press…
to select…
p or P
q or Q
r or R
s or S
¶ ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |
a or A
á à ä â ã å æ Á À Ä Â Ã Å Æ ª ~
\ ` • ÷ ^ [ ] { } < > « » Ø μ |
\ ~ |
® ²
b or B
c or C
d or D
e or E
h or H
i or I
~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |
© ç Ç ¢
ß š Š ~ \ ` • ÷ ^ [ ] { } < > « » Ø
|
† ‡
t or T
u or U
v or V
w or W
x or X
y or Y
z
™ ³ ¾
é è ë ê ? É È Ë Ê € ¹ ¼ ½
ú ù ü û Ú Ù Ü Û [ ] { } < > « »
¢ € £ ¥ ƒ
í ì ï î Í Ì Ï Î ÷ ‰
¡
^
÷ ^
j or J
x ¤
k or K
l or L
:-) :-( ;-)
ÿ ý Ÿ Ý ¥ [ ] { } < > « »
? ? •
` ‘ ’ ‚
"
m or M
n or N
μ :-) :-( ;-)
ñ Ñ ¿
, or _
~ \ ` • ÷ ^ [ ] { } < > « » Ø μ |
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ⅷ Press Enter
pressing Enter accepts the information you just
entered and jumps the cursor to the next field.
. If a screen contains multiple fields,
Press Sym
and press…
to select…
.
… ~ \ ` • ÷ ^ [ ] { } < > « » Ø μ
|
ⅷ When you are done entering information on the
screen containing the field, make the back gesture to
accept the information and back out of the screen
@
° • Ø
Enter Information in a Field
Select Items in a List
You can enter information in a field by typing or by
pasting previously copied information (see “Cut, Copy,
Lists enable you to select from a range of options. Lists
are different from menus (see “Use the Menus” on
page 58), which give you access to additional features.
Applications with text fields support the auto-correct
feature. If the app recognizes a common misspelling, it
auto-corrects the word. To cancel the auto-correction,
Lists are hidden until you tap the currently displayed
option for that list.
press Backspace
.
1. Tap the currently displayed option to open the list.
(For example, when creating a new event in
To accept the information you entered, do one of the
following:
ⅷ Tap outside the field.
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Calendar, tap 15 minutes before to display the list of
reminder options.)
2. Tap the list item you want.
Cut, Copy, and Paste Information
You can cut or copy any selectable text. This includes
text you can select by dragging the cursor and
paragraphs you can select by tapping them (see “Text
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Other apps offer a Select All menu item. For example,
in Memos, you can open a memo, open the
highlights the full memo text, which you can cut or
copy.
Copy.
3. Open the app and insert the cursor where you
want to paste the text (see “Text Selection
Save Information
Tip: You can also use keyboard shortcuts to cut, copy, and
paste. After selecting the text or inserting the cursor, press
and hold the gesture area until a light appears under the
surface of the gesture area, and press X (cut), C (copy), V
(paste), or A (copy/select all, in apps that support this
feature).
ⅷ On most screens, your information is saved
automatically. Just make the back gesture to close
Gesture)” on page 48), and your info is saved at the
same time.
ⅷ On screens with a Done button, tap Done to save
your information.
Use the Copy All or Select All Feature
Some applications offer a Copy All menu item. For
example, in Messaging, you can start or open a
Edit > Copy All. This saves the entire conversation as
plain text, which you can paste in a memo, email
message, and so on. The Copy All feature is also
available in Contacts on a contact’s details screen,
enabling you to copy the contents of that contact entry
as plain text.
Use the Menus
Most applications have an application menu hidden in
the upper-left corner, which provides access to
additional features. There is also a connection menu
hidden in the upper-right corner, which provides
access to wireless services.
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Some applications have additional menus. For
example, in Photos, tap an open picture and tap
display a menu of tasks you can do with the picture
to
To get the most out of your phone, it’s a good idea to
familiarize yourself with the additional features available
through the menus in various applications.
Open the Application Menu
The application menu contains options for the
application you are working with, such as Cut and
Copy, Preferences, Help, and other application-specific
commands.
Ⅲ Drag down from the upper-left corner of the
phone (above the screen) onto the screen.
1. Do one of the following:
2. Tap a menu item to open it. (If a menu item
Ⅲ Tap the application name in the upper-left corner
of the screen.
displays a right-pointing arrow
, tap the item to
open a submenu of options for that item—for
example, tap the Edit menu item to open a
submenu containing Cut, Copy, and Paste options.
If the menu displays a downward-pointing arrow
at the bottom, it means that more options are
available. Scroll the menu to see the additional
options.)
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1. Do one of the following:
Ⅲ Tap the upper-right corner of the screen.
*
Application menu
Open the Connection Menu
Ⅲ Drag down from the upper-right corner of the
phone (above the screen) onto the screen.
The connection menu lets you manage wireless
services—the phone and Bluetooth® wireless
technology.
2. Tap a menu item to turn that wireless feature on or
off or to open a list of options for that feature (see
page 19 for more information). If the menu displays
Did You Know? The connection menu also displays the
current day and date and the battery charge
level.
a downward-pointing arrow
at the bottom, it
means that more options are available. Scroll the
menu to see the additional options.)
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Search to Find Info and Make Calls
Use Universal Search
You can search for contacts and applications on your
phone, or search the Web.
Launcher (see “Open an Application in the
2. Begin typing a search term or keyword (see
page 62). (As you type, search displays any
contact names and application names that match
the character or application names that are
associated with the keyword. As you continue
typing, the search results narrow.)
Tip: You can also start a search by copying text in another
application, opening the Launcher, and pasting the text.
The text appears at the top of the screen as the search
term. Note that you can’t paste text in Card view.
3. Do one of the following:
Ⅲ To look up or get in touch with someone: Tap a
contact name to open the person’s contact
information. Tap a phone number to dial it, an
email address to send a message, and so on. If
only the contact name is displayed, tap the name
to display ways to get in touch. You can also tap
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Add Reminder to add a reminder message to the
Application Name Keywords
Clock
Alarm, Time, Watch
Ⅲ To perform a Web search: Tap the search term you
entered to open a list of Web search options, and
tap the option. If your search returns no contacts
or applications, the Web search options are
displayed automatically.
Contacts
Date & Time
Device Info
Doc View
Email
Addresses, People
Clock, Settings, Preferences
Settings, Preferences, Reset
Word, Excel, PowerPoint
Mail
Ⅲ To open an application: Tap the application.
Universal Search Application Keywords
Google Maps
Maps
Location Services Settings, Preferences
If you don’t know the name of the app you are
searching for, you can enter a keyword associated with
the app. This table shows the keywords you can use to
find an app on your phone.
Memos
Messaging
Music
Notes, Stickies, Notepad
Text, SMS, MMS, IM, Instant Chat
Songs, Tunes, Audio
Acrobat
Application Name Keywords
PDF View
Phone
App Catalog
Backup
Store
Dial
Settings, Preferences
Settings, Preferences, Wireless
Datebook, Meetings, Events
Photos
Pictures
Bluetooth
Calendar
Regional Settings Settings, Preferences
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You can also enter a search term in the Help
application to search for help content related to the
term.
Application Name Keywords
Screen & Lock
Wallpaper, Security, Desktop,
Brightness, Unlock, Gestures,
Settings, Preferences
View and Respond to Notifications
Sounds &
Ringtones
Audio, Music, Volume, Vibrate,
Silent, Settings, Preferences
Respond to a Notification
Tasks
To Do, Todos, Checklist
Settings, Preferences
Movies
Updates
Videos
Web
Notifications show up at the bottom of the screen to
notify you of new voicemail and messages, upcoming
appointments, missed calls, and more.
Browser, Blazer, Internet
Videos, Movies
YouTube
Search Within an Application
In applications such as Contacts, Memos, Doc View,
and PDF View, you can search for entries or files. From
the list view, enter the file name; a few words from a
memo; or a contact name, initials, address, or number.
See the individual application sections for details.
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1. Tap anywhere on the bottom of the screen to
display your notifications.
Do one of the following:
ⅷ Tap the notification to act on it.
2. Tap a notification to act on it. (If a notification icon
has a number next to it, the number indicates how
many items are included in the notification—how
many voicemail or email messages you have, and
so on.)
ⅷ For some types of notifications, throw the notification
off the side of the screen to dismiss it.
View All Your Notifications
For most types of notifications, if you do not tap a
notification after a few seconds, it becomes an icon in
the lower-right portion of the screen.
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you have installed on your phone. Update notifications
are sent to your phone automatically when an
application update is available (see “Respond to an
Reorder Notifications and Other
Dashboard Items
The area that displays all of your notifications (see
“View All Your Notifications” on page 64) is called the
dashboard.
In addition to receiving update notifications, you can
manually check for software or application updates at
any time (see “Manually Check for Updates” on
page 67).
ⅷ Tap and hold a dashboard item, and then drag it to a
different location.
ⅷ Throw a dashboard item off the side of the screen to
dismiss it.
Respond to a System Software
Notification
Update the Software on Your Phone When you get a notification that a system update is
available, do one of the following:
ⅷ Tap Install Now twice. When installation is complete
and the phone resets, tap Done. Installation may take
around 15 minutes.
Palm continually provides updates to your phone’s
operating system. Update notifications are sent to your
phone automatically when a system update is available
page 65). When you update your phone’s operating
system, your personal information and files are not
affected.
ⅷ Tap Install Later. The next time you charge your
phone, you receive another update notification. You
can again choose whether to install the update now
or later. If you do not tap Install Later within 10
minutes of receiving the notification, installation
begins automatically.
What’s more, both Palm and many application
developers make updates available for applications
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Respond to an Application Update
Notification
Note: You can use your phone while updates are being
downloaded, but you cannot use your phone while
system updates are being installed—including making
emergency calls.
When you get a notification that an update is available
for one or more applications, tap the notification and
then do one of the following:
Important: Do not remove the battery while updates are being
installed.
ⅷ Tap an individual application name to open App
Catalog. From App Catalog, you can view application
details and install that app (charges may apply; see
Here is some additional information about system
updates:
ⅷ Your phone automatically downloads the update
over Sprint’s network as long as the battery has at
least a 30% charge and you have an EvDO data
ⅷ Tap Install Free to install only those applications that
you can download free of charge.
connection, as indicated by the
icon at the top of
ⅷ Tap Install All to install all applications available for
download (charges may apply).
the screen. Your phone cannot download an update
over a 1xRTT data connection, as indicated by the
icon at the top of the screen.
Important: Do not remove the battery while updates are being
installed.
ⅷ If the battery has less than a 30% charge, you must
charge the battery before you can download or
install an update.
ⅷ To avoid roaming charges, updates are not
downloaded if your phone is in roaming coverage.
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Manually Check for Updates
.
Ⅲ Tap Download Now.
Ⅲ When prompted, tap Install Now.
Ⅲ After installation has finished and the phone
resets, tap Done.
2. If a message appears stating that a system update
is available, do the following:
3. If one or more application updates are available,
do one of the following:
Ⅲ Tap an individual application name to open App
Catalog. From App Catalog, you can view
application details and install that app (charges
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67
Ⅲ Tap Install Free to install only those updates that
you can download free of charge.
.
Ⅲ Tap Install All to install all updates available for
download (charges may apply).
Note: You cannot use your phone while updates are being
installed.
Important: Do not remove the battery while updates are being
installed.
Browse Applications in App Catalog
Use App Catalog to browse and download any of the
many applications available for your phone. App
Catalog contains both free apps and apps you can
buy.
Note: Applications you installed on your old Palm OS® by
ACCESS or Windows Mobile smartphone do not work
on your Pixi phone, because your Pixi phone uses the
new Palm® webOS™ platform. Check App Catalog for
a new version of your old favorites. Or purchase the
Classic app from App Catalog. Classic enables you to
run Palm OS applications on your Pixi phone.
2. The first time you open App Catalog, tap Accept.
3. Swipe right or left on the thumbnails to see
featured applications, or do one of the following:
Ⅲ To search by name: Tap Search, enter the search
term, and press Enter
Ⅲ To search apps by category: Tap Explore. To view
categories in an alphabetical list, tap . To view
them as a tag cloud
.
.
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6. On the app details screen, do any of the following:
Did You Know? In a tag cloud, categories that have more
items or more popular items appear in a
larger font size, giving you a visual clue as to
which categories you might want to explore.
Ⅲ To find the most recently added apps: Tap Recent.
Ⅲ To find the most popular apps: Tap Popular.
4. (Optional) To sort the list of applications or your
browse results by date, name, rating, or price, tap
one of the icons at the bottom of the screen, and
tap a sort method.
5. When the app you want appears, tap the name to
display app details.
Ⅲ Tap a screenshot to see a larger view.
Ⅲ Tap Reviews to read all reviews.
Ⅲ Tap Share and then tap Email or Text Message to
send a link to the app.
Ⅲ Tap Developer Website to go to the app
developer’s home page.
Ⅲ If available, tap Support to go to the developer’s
product support page.
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Download a Free Application
Buy an Application
Before You Begin: Before you download an app, make sure
you have enough storage space on your
and look at the Available field under
Phone.
Before You Begin: Before you purchase and download an
app, make sure you have enough
storage space on your phone to fit the
Available field under Phone.
.
.
3. Tap the app name, and then tap Download for free.
3. Tap the app name, and then tap Download for
[amount].
4. If the app uses Location Services, a notification is
(Tap Continue.)
4. If the app uses Location Services, a notification is
(Tap Continue.)
Did You Know? After you download an application, you can
tap Reviews on the app details screen to see
reviews from others. Or, on the Reviews
5. Do one of the following:
Ⅲ If you have set up a billing account: If prompted,
enter your Palm profile password to authorize the
purchase, and tap Continue.
screen, tap Review to write a review.
5. After you download an app, tap Tap to launch to
open it. (The app also now appears as an icon in
the Launcher, so you can open it from the Launcher
as well.)
Note: If you enter an incorrect Palm profile password three
times, a message appears that explains how you can
contact Palm support for help.
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Ⅲ If you have not set up a billing account: Tap
Continue. Enter your Palm profile password, and
4. Do one of the following:
Ⅲ To report a problem with an application: Open the
6. Tap OK.
Did You Know? After you purchase an application, you can
tap Reviews on the app details screen to see
reviews from others. Or, on the Reviews
Ⅲ To reinstall a deleted application: Browse to the
app (see “Browse Applications in App Catalog”
on page 68), tap the app name, and tap
screen, tap Review to write a review.
Download. You do not need to buy the app again.
7. After you download an app, tap Tap to launch to
open it. (The app also now appears as an icon in
the Launcher, so you can open it from the Launcher
as well.)
Update Downloaded Applications
2. Tap
.
.
Tip: If you delete a purchased application you can reinstall it
without paying for it again (see “Manage Applications” on
page 71).
3. Tap Updates. (The list displays any of your installed
apps that have updates available.)
4. Tap an app name, and tap Update Available.
Manage Applications
5. To launch an updated app, tap Tap to Launch.
2. Tap and tap Applications.
3. Tap the app name.
.
Set Up a Billing Account
.
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2. Do one of the following:
After four hours, you enter your password again
for the first purchase, which starts a new
four-hour window.
Ⅲ Tap an app you want to buy and tap Continue.
Accounts, and tap Add Account.
Ⅲ Every Purchase: You must enter your password for
each purchase, regardless of the time interval.
3. Enter your Palm profile password and tap Continue.
Note: If you enter an incorrect Palm profile password three
times, a message appears that explains how you can
contact Palm support for help.
Update or Delete a Billing Account
.
4. Tap the credit card type you want to use. (Enter
your credit card and billing address details, and
tap Submit.)
Accounts.
3. Tap your account name.
Important: Your credit card details are not stored on your
phone. They are encrypted and stored in your Palm
profile.
4. Enter your Palm profile password and tap Continue.
5. Do one of the following:
Ⅲ Edit the account information: Change the
information as needed and tap Submit.
5. Tap OK to verify your email address, or tap Change
This Address to enter a different one. (Purchase
receipts are sent to the address shown here.)
Ⅲ Delete the account information from your phone:
Tap Remove Account.
6. In Password is Required, select one of the following:
Ⅲ Once every 4 hours: You must enter your
password the first time you make a purchase. If
you make any other purchases within four hours,
you don’t need to enter your password again.
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1. Connect your phone to your computer with the
Copy Files Between Your Phone
and Your Computer
USB cable.
2. On your phone, tap Media Sync.
3. The first time you use Media Sync mode, an alert
warns you that you cannot make or receive calls or
text messages. (Tap OK.)
Copy iTunes Media Files From Your
Computer to Your Phone
4. Your phone is now in Media Sync mode. (On your
computer, iTunes opens automatically.)
Use media sync to easily transfer pictures, videos,
podcasts, and DRM-free music files from iTunes on
your computer to your phone.
Note: You can synchronize supported DRM-free music,
videos, TV shows, podcasts, and pictures, but you
cannot sync iTunes contacts, calendar events, or
games.
While you use media sync, you can’t make or receive
calls or use other wireless features such as email or the
Web.
5. Follow the steps in iTunes to synchronize files to
your phone.
Key Term: DRM-free: Describes a file that is not protected by
Digital Rights Management. DRM-free music files
can be copied as many times as you like and can
be played on your Pixi phone. To learn more about
iTunes Plus.
6. Disconnect the USB cable from the computer
when iTunes indicates that it is safe to do so.
Tip: Media sync is a one-way transfer only, from iTunes on
your computer to your phone. To transfer music files from
your phone to iTunes on your computer, you can
download the Palm Music Assistant. Go to
Did You Know? You can copy music files using USB Drive
mode as well (see “Copy Other Types of Files
palm.com/music-assistant for information.
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Copy Other Types of Files Between Your
Phone and Your Computer
Before You Begin: Before you copy files from your computer,
make sure you have enough storage
space on your phone to fit the file. Open
Device Info and look at the Available field
under Phone.
You can copy any type of file from a computer to your
phone, and from your phone to your computer, by
putting your phone in USB Drive mode.
1. Connect your phone to your computer using the
USB cable.
After you copy a file to your phone, you can open the
file if your phone has an application that supports the
file type. You can open many file formats for photos,
videos, and music; Microsoft Office files; and PDF files.
2. On your phone, tap USB Drive. (On your computer,
your phone appears as a removable drive.)
3. On a Windows computer, if the Found New
Hardware wizard opens, click Cancel to close the
wizard.
Important: All files that you store on the USB Drive of your
phone are not backed up to your Palm profile, and
they cannot sync to any of your online accounts. So
be sure to keep a copy of all such files somewhere
besides your phone just in case you lose your
phone or you must do a full erase of the info on
your phone.
4. Open My Computer (Windows XP), Computer
(Windows Vista), or the Finder (Mac), double-click
the drive representing your phone, and drag and
drop files to your phone. (The drive displays folders
that you can use to organize the files you copy. You
can also create your own folders.)
When your phone is in USB Drive mode, you can’t
make or receive calls or use other wireless features
such as email or the Web.
5. On a Windows computer, to end the connection
safely, right-click the drive representing your phone
and click Eject. (On a Mac computer, from your
desktop, drag the drive representing your phone to
the Trash. Trash changes to Eject.)
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don’t want to do this, there are other ways to get data
on your phone.
2C. Transferring Data
Consider carefully whether you’ll want to be able to
access and change your data somewhere besides
your phone. If you do, do you prefer the other means of
access to be a website (for example, Google), or to be
software that is installed on your computer? In either
case, you can set things up so that you can
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ synchronize new or changed data between your phone
and the other data location.
You could also decide not to have a sync setup for
your data, in which case you can use your Palm profile
can’t access this data anywhere but on your phone.
However, your data is backed up, and in an emergency
(such as a lost or stolen device), you can remove the
data on your lost or stolen phone and restore it to a
new Pixi phone.
Data Transfer Overview
While you have many options for transferring data,
Palm recommends that you take advantage of the
Palm® Synergy™ feature by putting your data in an
online account—for example, if you don’t have a Google
account, we recommend that you create one and store
your data there (see “How Do I Add Names and Other
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3. Enter your username and password for the Google
How Do I Get Data From My Old
Phone?
or Exchange account.
Note: You don’t have to go to Calendar to set up your
account there—that’s done automatically using the
username and password you enter in Contacts.
4. Go to a Sprint store and ask a support agent for
help in transferring data from your old phone.
(When you're ready to transfer data from your old
phone, be sure to tell the agent which account to
transfer the data to.)
How Do I Get Data Off My
Computer?
Do you want to sync your personal information
between your Pixi phone and Google or Exchange, but
first need to get your data out of an old phone that you
want to stop using? You can do a one-time, one-way
transfer of data to your Pixi phone, and then sync the
data to Google or Exchange.
1. On your computer, set up an account on the
Exchange (speak to an IT person at your
company).
on your Pixi phone.
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Do you want to sync your personal information
between your Pixi phone and Google or Exchange, but
first need to get the data out of a desktop app that you
want to stop using? You can do a one-time, one-way
transfer of data to your phone, and then if you choose
to, sync the data to Google or Exchange.
4. To transfer data from a desktop app that you want
information about the Data Transfer Assistant
(DTA)—it’s a free download from Palm.
About the Data Transfer Assistant
1. On your computer, set up an account on the
Exchange (speak to an IT person at your
company).
The DTA enables you to do a one-time, one-way export
of data from selected desktop apps to your Pixi phone
through the USB cable included with your phone. After
the data is on your phone, you can select the account
you want to import the data to.
on your Pixi phone.
3. Enter your username and password for the Google
Important: The DTA is not synchronization software. It is meant
to be used once per desktop app, to export your
info from the desktop app to an account on your
phone.
or Exchange account.
Note: You don’t have to go to Calendar to set up your
account there—that’s done automatically using the
username and password you enter in Contacts.
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These are the desktop apps that the DTA works with,
and what data the DTA transfers to your phone:
Desktop application
Windows XP or Vista® Outlook 2003 or 2007
Palm Desktop v6.2
Contacts
Calendar
Yes
Tasks
Yes
Yes
No
Memos/Notes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Mac OS 10.5
Address Book
iCal
No
Yes
No
No
Note the following:
ⅷ Do you use Palm Desktop on the Mac? Don’t worry,
you can export your contacts, calendar events, and
tasks into Address Book and iCal. Then use the DTA
to transfer your data. For more information, go to
ⅷ Depending on the amount of data you are
transferring, it can take up to a few hours to transfer
data with the DTA.
ⅷ On Vista, only Outlook 2007 is supported.
ⅷ If you have an earlier version of Palm Desktop, you
can download version 6.2 for free from
palm.com/desktop. Install it, sync with your old Palm
device, and then use the DTA to transfer your data.
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all you need to do is set up one or more of these
accounts on your phone.
I’m Already Using Google,
Facebook, and/or Microsoft
Exchange
Set up your Pixi To sync this data...
phone to
sync with...
Google
Contacts and calendar events
Contacts, calendar events, and tasks
Contacts and calendar events
Exchange
Facebook
Note: Changes you make in your Facebook account on the
Web show up on your phone. Contacts and calendar
events you add or change on your phone, however, do
not automatically update your Facebook account on
the Web.
.
2. Enter your account credentials for your Google,
Facebook, or Exchange account.
Note: You don’t have to go to Calendar to set up your
account there—that’s done automatically using the
credentials you entered in Contacts.
If you are already using Google, Facebook, and/or
Exchange to manage your calendar and contacts, then
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Palm® Desktop by ACCESS on Windows—consider
adopting this solution.
I Want to Keep Using My Current
Desktop App and Sync With an
Online Account on My Phone
Download and install a third-party application (sold
separately) that can sync your desktop app to Google.
Your desktop app syncs with your Google account,
and your phone also syncs with Google.
1. On your computer, set up an account on the
on your Pixi phone.
3. Enter the account credentials for your Google
account.
Note: You don’t have to go to Calendar to set up your
account there—that’s done automatically using the
username and password you enter in Contacts.
4. Install a third-party application on your computer
that enables you to sync with Google. (Go to
palm.com/migrate-pixi to learn about available
third-party sync solutions.)
5. Follow the instructions of the third-party app to
sync the data in your desktop app with Google.
(The next time Google syncs with your phone, your
data appears on your phone.)
If you want to continue using a desktop app to store
your contacts, calendar events, and tasks—iCal and
Address Book on the Mac, or desktop Outlook® or
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I Don’t Need to Sync, but I Do Want
a Copy of My Data Backed Up
Somewhere Besides My Phone
Use the Data Transfer Assistant to move your data into
your Palm profile account. For information on your
Palm profile account, see “Backup” on page 164.
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.
2. Tap the dial pad numbers to enter the number.
3. Tap
to dial.
*
These indicate that the phone is off (airplane
mode).
Dial Using the Onscreen Dial Pad
The onscreen dial pad is useful when you need to dial
numbers that are expressed as letters and when you
need large, brightly lit numbers that you can tap.
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Dial Using the Keyboard
Tip: Press Backspace or tap the onscreen backspace icon
(to the right of the number you enter) to delete numbers
one at a time. Tap and hold the icon to delete all the
numbers.
1. In the Launcher or Card view, use the keyboard to
enter the number. (You do not need to press
Option
to enter numbers, *, or #.)
Tip: You can paste numbers copied from other applications—
for example, from an email message or a memo—into the
dial pad.
Tip: To enter +, tap and hold 0 onscreen.
Dial by Contact Name Using Universal
Search
Launcher (see “Open an Application in the
2. Begin typing the contact first or last name, or
initials.
2. When you finish entering the number, tap it to dial.
3. Tap one of the contact’s phone numbers to dial it.
(If only the contact name appears, tap the name to
display the phone numbers for that contact, and
tap the number.)
Tip: You can also enter a number with the keyboard when the
dial pad is displayed. After entering the number, tap the
onscreen dial icon to dial.
Tip: To enter +, press and hold the 0 key on the keyboard.
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Dial Using a Speed Dial
for instructions on creating a speed dial.
ⅷ In the Launcher, Card view, or Phone, press and hold
the speed-dial key you assigned to the number.
Dial by Contact Name in the Phone
Application
Contacts?” on page 121 for instructions on adding
contacts to your phone. You can also look up and dial
contacts using universal search (see “Dial by Contact
Did You Know? If you press E, R, or any other key that displays
both a letter and a number, you see both
matching names and numbers onscreen.
.
Did You Know? If your company uses Microsoft Exchange
Server with a Global Address List (GAL),
2. Using the keyboard, enter a name or initials until
the contact you want appears.
entering the contact search information
returns matching results from the GAL as well.
3. Tap the number.
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appears prompting you to turn it on. You don't
have to press Option to enter numbers.)
Tip: If you do not want contact matches to appear when you
type a number on the keyboard, you can turn off the
Show Contact Matches preference (see “Show Contact
Matches” on page 97). When this preference is off, you
can still dial by contact name in the Phone application.
After opening Phone, tap the contact list icon to the right
of “Enter name or number.” Type the contact name or
initials, and tap the number when it appears.
Dial From Another Application
If a phone number appears in another application as
an underlined link, you can begin dialing the number
directly from that application. For example, you can dial
phone numbers that appear in Web pages, in
messages (email, text, or multimedia), or in notes to
calendar events.
Redial the Last Number Dialed
.
1. If a phone number appears as an underlined link,
tap the number. (This displays the dial pad with the
number already entered.)
2. Tap . (When the contact name or number
appears at the top of the screen, tap
dial.)
again to
2. Tap
to dial.
Dial Your National Emergency Number
Receive Calls
To dial 911, do the following:
1. Press power
to wake up the screen.
If you want to answer calls, your phone must be on.
This is different from having only the screen turned on
phone is off, your calls go to voicemail.
2. Tap the center of the gesture area to display Card
view.
3. Enter the emergency number, and tap the number
to dial. (If the phone is turned off, a notification
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ⅷ If the screen is off, drag
and answer the call.
up to unlock the screen
set a ringtone for individual contacts as well (see “Add a
Did You Know? If you are playing music or a video on your
phone and a call arrives, playback pauses
automatically and resumes when you hang
up or ignore the call.
Answer a Call
Tip: You can see a photo of the person calling you by
assigning a caller ID photo. See “Add a Photo to a
Do one of the following:
ⅷ If the screen is on when the phone starts ringing,
tap
.
Silence the Ringer on an Incoming Call
When you silence the ringer on an incoming call, you
can answer the call or let it ring through to voicemail.
Do one of the following:
ⅷ Press power
.
ⅷ Press volume up or volume down.
ⅷ Slide the ringer switch off (red means off). This
silences the ringer and any notification sounds.
These sounds remain off until you slide the ringer
switch back on. Other sounds, such as music and
video playback, are not affected by sliding the ringer
switch off.
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2. Follow the voice prompts to listen to your
messages.
Ignore a Call
To send a call immediately to voicemail, do one of the
following:
What Can I Do During a Call?
ⅷ Tap
.
ⅷ Press power
twice.
Your phone offers many advanced telephone features,
including call waiting and three-way conferencing.
These features depend on your service plan. Contact
Sprint for more information.
To reply to a caller who is in your Contacts list after you
ignore a call, tap the ignored call notification. This
opens the caller’s contact entry, where you can select a
reply method. To reply to a caller who’s not in your
Contacts list, go to your call history (see “View Your
While you’re on a call, info about the call appears on
the call screen. When you’re on a call, you can open
other applications and work in them, and you won’t
Use Voicemail
If you created a reminder in the contact info of a caller,
the reminder appears as a notification when you make
a call to or receive a call from the person. See “Assign
1. Do one of the following:
Ⅲ In the Launcher, Card view, or Phone, press and
hold 1
.
Ⅲ Tap a voicemail notification at the bottom of the
screen.
. Then tap
.
. Then tap and hold 1 onscreen.
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Manage a Call
ⅷ Adjust call volume: Press volume up or volume down.
Do any of the following:
ⅷ Put the call on speaker: Tap
.
1 Volume up
ⅷ Mute the microphone so you can’t be heard: Tap
.
2 Volume down
Tip: You don’t need an on-hold button to put a call on hold.
Just tap the mute icon to mute your end of the line.
Did You Know? You can send and receive text messages
during a call. This is a great way to stay
connected with friends and colleagues during
a long call.
ⅷ Open the dial pad to enter numbers for navigating
phone trees, responding to prompts, and so on:
Tap
.
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End a Call
ᮣ
Tap
.
Use Another Application While on a Call
While you’re on a call, you can use many other
applications on your phone, for example, the personal
information applications (Contacts, Calendar, and so
on). You can also send and receive text messages. But
you can use the network for only one activity at a time—
phone (which includes text messaging) or data—so you
cannot use the network to browse the Web, send and
receive email, or send and receive multimedia or
instant (IM) messages when you are on a call.
Make a Second Call
1. While on a call, tap
.
2. Tap the other application.
2. Dial the second call.
3. Tap the call notification at the bottom of the screen
to return to the call screen.
Answer a Second Call (Call Waiting)
When a second call notification appears, tap
first call is put on hold.
. The
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Sprint for more information. Additional charges may
apply and minutes in your mobile account may be
deducted for each call you make.
Swap Between Two Calls
You can swap between calls only if the second call is
incoming.
1. While you’re on a call, make a second call. (This is
the limit of conference callers. Check your service
plan about conference calls.)
ᮣ
Tap
to put the active call on hold and switch to
the other caller.
2. Tap
to create the conference call.
Make a Conference Call
3. Do one of the following:
Ⅲ Tap to end all calls.
When you’re on a call, you can make a second call
and create a three-way conference call, provided that
the service is available in your area. Please contact
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Ⅲ Ask one of the callers to hang up, so you can stay
connected to the other caller.
(Your phone number appears at the top of the
Phone Preferences screen.)
Look Up or Send a Message to a Contact
When you’re on a call with a contact, tap the contact
name to see the person’s information in Contacts. With
the contact entry open, you can do the following:
ⅷ Tap
to send the contact a text message. For
example, if the contact is on hold while you’re having
a long conversation with a second caller, you can
send the contact a text stating you’ll call him or her
back.
ⅷ Tap Edit to edit the contact entry. For example, if a
contact gives you his or her new email address while
you’re talking, you can enter the address during the
call.
View Your Call History
What’s My Number?
2. Tap
.
.
.
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3. Do any of the following:
and tap Clear Call History.
Did You Know? In the call history, outgoing calls are
designated by a right-pointing green arrow,
and incoming calls are designated by a
left-pointing blue arrow. Missed calls are
designated by a bent red arrow. Ignored calls
are designated by a red X.
Save a Phone Number to Contacts
You can save the number from an incoming or
outgoing call to an existing contact, or create a new
contact for the number. If an incoming call uses caller
ID blocking, you cannot save the number.
Ⅲ Switch the types of calls displayed: Tap All Calls or
Missed Calls.
Ⅲ Call a number: Tap the number.
1. Do one of the following:
Ⅲ Save the number to Contacts: Tap
to the right
Ⅲ Before dialing a number you entered in the dial pad:
of the number (see “Save a Phone Number to
Tap Add to Contacts.
Ⅲ During a call: Tap
Ⅲ After a call: From the dial pad, tap
the right of the number, and tap Add To Contacts.
.
Ⅲ View a contact entry: Tap
or the contact
. Tap
to
picture to the right of the number.
Ⅲ Delete a call history entry: Throw the entry off the
side of the screen. Tap Delete to confirm.
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2. Tap one of the following:
Use a Wired Headset
Save As New: Create a new contact for the phone
Your phone works with headsets that have a 3.5mm
connector (look for three colored bands on the plug).
When in doubt, ask the third-party headset
manufacturer if the product is compatible with your
phone. If you hear a headset buzz or poor microphone
performance, your headset may be incompatible with
your phone.
number.
Add To Existing: Tap the contact you want to add
the phone number to.
Use a Phone Headset
1. Connect the headset. (While on a call, the
You can connect a 3.5 mm headset (sold separately)
for hands-free operation.
icon changes to
.)
2. The headset button performs different actions
depending on the headset model and what’s
happening on the phone. Press the headset button
once to perform any of the following tasks
supported by your particular headset:
WARNING: If driving while using a phone is permitted in your
area, we recommend using a headset or
hands-free car kit (sold separately). However, be
aware that use of a headset that covers both ears
impairs your ability to hear other sounds. Use of
such a headset while operating a motor vehicle
or riding a bicycle may create a serious hazard to
you and others, and may be illegal. If you must
use a stereo headset while driving, place a
speaker in only one ear. Leave the other ear free
to hear outside noises, and use the headset only
if it is legal and you can do so safely.
Ⅲ Answer an incoming call.
Ⅲ Respond to call waiting.
Ⅲ Hang up a single active call or all calls on a
conference call.
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3. If you want to stop using the headset, do any of the
Note: You can use a stereo (A2DP-enabled) Bluetooth
headset or speakers to listen to music files on your
phone. You cannot, however, use a mono Bluetooth
headset to listen to music files.
following:
Ⅲ Switch from the headset to your phone’s speaker:
Tap
and tap Speaker.
.
Ⅲ Switch from the wired headset to a previously
paired Bluetooth® hands-free device: Tap
tap the device name.
and
2. If the Bluetooth setting at the top of the screen is
off, tap Off to switch the Bluetooth feature from Off
to On.
Ⅲ Use your phone without the headset: Disconnect
the headset.
3. Tap Add device and tap the device name.
Set Up and Use a Bluetooth® Hands-Free
Device
4. To use a Bluetooth device with your phone, follow
the instructions that came with the Bluetooth
device.
5. To switch to another Bluetooth device while on a call:
Your phone is compatible with many headsets and car
kits (sold separately) enabled with Bluetooth® wireless
technology version 2.1, with EDR and stereo (with
AVRCP media controls).
Tap
and tap the new device name. (You can
also tap Handset or Speaker to use your phone
without the headset.)
Tip: If you make a Bluetooth connection with a car kit, you
might get a notification on your phone asking if you want
to upload contacts to the car kit. Tap Allow to upload
contacts. If you later want to delete the contacts from the
car kit, check the car kit documentation for instructions.
After you set up a connection with a Bluetooth headset
or hands-free car kit, you can communicate using that
device whenever it is within range and the Bluetooth
feature on your phone is turned on. The range varies
greatly, depending on environmental factors. The
maximum is about 10 meters.
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For more information on using the Bluetooth feature on
your phone, see “Bluetooth® Wireless Technology” on
Show Contact Matches
By default, when you have the dial pad displayed but
you’re using the keyboard to enter a phone number,
both numbers and letters appear and your phone
performs a search of matching names in Contacts. If
you turn off this preference, typing on the keyboard with
the dial pad displayed enters numbers only, and no
search is done in Contacts.
Customize Phone Settings
Use Phone Preferences to customize phone settings.
.
3. In Show Contact Matches, tap On or Off.
Tip: If you turn off the Show Contact Matches preference,
you can still perform a contact search in the Phone
application. After opening Phone, tap the contact list icon
to the right of “Enter name or number.” Type the contact
name or initials, and tap the number when it appears.
Use Dialing Tones
Dialing tones, also known as DTMF tones, are the tones
that play when you press a key to dial. A short tone
plays briefly and then stops, no matter how long you
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press the key. A long tone plays until you release the
key.
combination of prefix and digits you enter must
add up to a complete phone number.
.
5. Tap Done.
Example: A complete phone number in your
company’s phone system has 11 numbers, for
example, 1-408-555-1122. When dialing from a phone
that’s part of the system, you need to dial only the last
five digits (51122). When you create a dialing shortcut
on your phone, you select “5 digit numbers” for When I
Dial and enter “140855” in Use This Dialing Prefix. So
when you dial your co-worker’s five-digit extension
(51122), your phone automatically dials the whole
number: 1-408-555-1122.
3. In DTMF tones, tap Short or Long, and then tap the
option you want.
Use Dialing Shortcuts
Dialing shortcuts add a prefix at the beginning of a
number, so you can dial an extension instead of the
whole number.
.
Set Roaming and Data Usage Preferences
3. Under Dialing Shortcuts, tap Add new number.
4. Set the following:
When I Dial: Tap this field and select the number of
digits you need to enter to have your phone add a
dialing shortcut.
Use roaming and data usage preferences to set
options for using your phone in your home network
and while roaming. For example, you can set options to
prevent placing a call or making a data connection
while roaming, so that you avoid extra charges.
.
Use This Dialing Prefix: Enter the prefix to be added
at the beginning of the dialed number. The
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3. Under Network, set any of the following:
that the TTY device supports digital wireless
transmission.
Voice Network: Tap Sprint Only to allow phone calls
only when you are on the Sprint network, or tap
Automatic to allow roaming on other networks.
Note: When TTY is enabled, you cannot use the headset jack
for anything else, and all audio modes are disabled on
your phone, including holding the phone up to your
ear and listening.
Data Roaming: Set whether to allow Web browsing,
email, multimedia messaging, and instant
messaging when you are roaming. This option
appears only if you have set Voice Network to
Automatic.
1. Connect a TTY/TDD device to your phone using
the headset jack.
.
Data Usage: Set whether to turn data services—Web
browsing, email, multimedia messaging, and
instant messaging—on or off.
4. In TTY/TDD, tap Off to switch TTY/TDD from Off to
On.
Enable TTY/TDD
Enable HAC
A TTY (also known as TDD or text telephone) is a
telecommunications device that allows people who are
deaf or hard of hearing, or who have speech or
language disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices.
To use your phone with a hearing aid, turn on the HAC
feature. This feature ensures that your phone can make
the necessary connection with a hearing aid.
.
You can connect a TTY/TDD machine to your phone
using the headset jack. Check with the manufacturer of
your TTY device for connectivity information. Be sure
3. In HAC, tap Off to switch HAC from Off to On.
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Update Network Settings
Reset the Voicemail Count
The network settings on your phone may require
periodic updates. Contact Sprint for information on
recommended update frequency.
Occasionally you may continue to receive notifications
of new voicemail messages even after you have
listened to or deleted all your messages. If this
happens, use the Voicemail Count Reset preference to
stop the notifications.
.
.
3. Tap Update Network Settings.
3. Tap Reset Voicemail Count.
Update the Preferred Roaming List
The preferred roaming list contains information that
allows you to obtain the best possible service when
using your phone outside your home service area.
Contact Sprint for information on recommended
update frequency.
.
3. Tap Update PRL.
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wallpaper (see “Save a Picture as Wallpaper” on
2E. Photos, Videos, and
Music
.
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Camera
Take a Picture
2. The camera is set to automatically determine if the
flash is needed. (If you want to change the flash
Your phone comes with an easy-to-use, 2-megapixel
camera with an LED flash. You can use the camera to
take pictures, and then use the Photos app to view
them and send them to your friends and family (see
“Share a Picture” on page 106). To add a personal
touch to your phone, use your pictures as your
setting, tap
to keep the flash on, and tap again
to keep the flash off.)
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3. To take the picture in landscape view, turn your
phone 90 degrees.
Photos
4. Press Space
or tap
.
Look at Pictures
Tip: Press and hold Space to take pictures in continuous
burst mode. Release Space to stop taking pictures.
To get pictures on the phone, you can do any of the
following:
The picture you took is automatically saved in JPG
format. Keep snapping pictures, and then go to Photos
to look at them and delete the ones you don’t want.
page 73).
Review Pictures
1. After taking a picture, tap the thumbnail of the
picture in the lower-left corner of the screen. (This
opens the picture in the Photos application.)
ⅷ Receive pictures as part of a multimedia message
2. Swipe left or right on the screen to view other
pictures you have taken.
You can view a picture as an email attachment in JPG,
GIF, BMP, or PNG format. You can view a picture as
part of a multimedia message in JPG format. In the
Photos application, you can view pictures you take with
the camera or copy from your computer in JPG, BMP,
or PNG format.
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You can also look at pictures on the Web directly in the
Organize Your Pictures Into Albums
The Photos application contains the following default
albums:
.
2. Tap the album containing the picture, and tap the
thumbnail of the picture. (The Photo roll album
contains pictures you took with your phone’s
camera.)
ⅷ All images: Contains all pictures in JPG, BMP, and
PNG format on your phone.
ⅷ Wallpapers: Contains default pictures that you can
use as your wallpaper.
Did You Know? If you use one of your own pictures as
on page 106), that picture is not saved to the
Wallpapers album.
The Photos application creates additional albums
automatically as you add the following types of pictures
to your phone:
ⅷ Photo roll: Contains all pictures you take with your
phone’s camera.
ⅷ Messaging: Contains any pictures in JPG format that
you save from a multimedia message.
3. Swipe left or right on the screen to look at other
ⅷ Downloads: Contains any pictures in JPG, BMP, or
PNG format that you save from an email attachment.
pictures in the album.
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You can assign any pictures on your phone to one of
these albums or to an album you create. To create and
assign pictures to albums, you must put your phone
into USB Drive mode. You then create the albums and
move pictures into them using your computer.
5. Assign pictures to albums using your computer’s
controls to copy or move items. (It is easiest to find
the pictures you want by displaying them as
thumbnails.)
6. On a Windows computer, to end the connection
safely, right-click the drive representing your phone
and click Eject. (On a Mac computer, from your
desktop, drag the drive representing your phone to
the Trash. Trash changes to Eject.)
1. Connect your phone and your computer using the
USB cable.
2. On your phone, tap USB Drive. (If prompted, tap
OK. On your computer, your phone appears as a
removable drive.)
7. Disconnect the USB cable from the computer
when the USB Drive screen no longer appears on
your phone.
Note: On a Windows computer, if the Found New Hardware
wizard opens, click Cancel to close the wizard.
Did You Know? To delete an album, connect your phone to
your computer and tap USB Drive. From your
computer, open the drive representing your
phone and delete the folder representing the
album.
3. Open My Computer (Windows XP), Computer
(Windows Vista), or the Finder (Mac), and
double-click the drive representing your phone.
4. To create an album, use your computer’s controls
for creating a new folder. (To be sure the Photos
application can find the album, create it at the root
level of the drive representing your phone, not as a
subfolder of another folder.)
Add a Picture to a Contact
You can also add a picture to a contact in the Contacts
application (see “Add a Photo to a Contact” on
Note: The Photos application displays an album you create
only if the album contains at least one picture in JPG,
BMP, or PNG format.
1. Tap a picture thumbnail to view it full-screen.
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2. If the photo header is hidden, tap the screen to
display it.
5. (Optional) Do either or both of the following:
Ⅲ To enlarge a face or other portion of the picture,
zoom in by making the pinch-out gesture.
*
Photo header
Ⅲ To capture the portion of the picture you want for
the contact photo, tap and hold the picture, and
then drag the portion you want to the center of
the onscreen box. This portion becomes the
contact photo.
3. Tap
and tap Assign to contact.
4. Enter the contact name and tap the contact.
6. Tap Set To Contact.
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Save a Picture as Wallpaper
Share a Picture
Your wallpaper appears as the background in Card
view.
You can send a picture to other picture-enabled
devices or to an email address as an attachment.
1. Tap a picture thumbnail to view it full-screen.
1. Tap a picture thumbnail to view it full-screen.
2. If the photo header is hidden, tap the screen to
display it.
2. If the photo header is hidden, tap the screen to
display it.
3. Tap
and tap Set wallpaper.
3. Tap
and tap Share via email or Share via MMS.
4. Do either or both of the following:
4. Create the email or multimedia message.
Ⅲ To zoom out or in on a part of the picture, pinch
in or out on the picture.
Tip: You can also copy pictures from your phone to your
computer (see “Copy Files Between Your Phone and
Ⅲ To capture the portion of the picture you want to
use as wallpaper, tap and hold the picture, and
then drag the portion you want to the center of
the onscreen box. This portion becomes the
wallpaper.
Upload a Picture to the Web
To upload a picture to a Web service such as
Facebook or Photobucket, you must already have an
account with the service, and you must have the
account set up on your phone. You can set up the
account on your phone during the upload process, as
5. Tap Set Wallpaper.
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described in this procedure, or you can set it up at any
other time (see “Set Up an Online Pictures Account on
Set Up an Online Pictures Account on Your
Phone
1. Tap a picture thumbnail to view it full-screen.
To upload pictures to an account you have with a Web
service such as Facebook or Photobucket, you must
set up the account on your phone.
2. If the photo header is hidden, tap the screen to
display it.
Did You Know? If you set up a Facebook account in the
Photos application, your Facebook contacts
and calendar events appear in the Contacts
and Calendar applications on your phone
also. Likewise, if you set up a Facebook
account in Contacts or Calendar, the account
is already set up to allow you to upload
pictures from Photos.. See “Online Accounts
for information about the behavior of
3. Tap
and tap Upload.
4. Do one of the following:
Ⅲ If you have already set up your picture Web
service on your phone, tap the name of the
service you want to use.
Ⅲ If you have not set up your picture Web service
on your phone, tap Add An Account and tap the
account type. Enter your username and
password and tap Sign In.
Facebook, Photobucket, and other online
accounts on your phone.
.
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Accounts.
Delete a Picture
1. Tap a picture thumbnail to view it full-screen.
2. If the photo header is hidden, tap the screen to
display it.
3. Tap
.
4. Tap Delete to confirm.
Videos
Watch a Video
To get videos on your phone, you can do any of the
following:
3. Tap Add An Account, and tap the type of account
you want to add.
page 73).
4. Enter your account username and password and
tap Sign In.
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ⅷ Receive videos as part of a multimedia message
You can view non-DRM videos that you receive as
email attachments or that you copy from your
computer in the MPEG4, H.263, H.264, MP4, M4V, 3GP,
3GPP, 3G2, and 3GP2 formats. You can view videos
you open in a multimedia message in MP4 format.
Videos play on your phone in landscape orientation.
Use the YouTube application to view YouTube videos
Before You Begin: Before you put videos on your phone,
make sure you have enough storage
space on your phone to fit the file. Open
Device Info and look at the Available field
under Phone.
2. Tap the video.
Use Video Playback Controls
.
Playback controls automatically appear when you start
a video. They disappear after a few seconds. Tap the
video to manually display or dismiss the controls.
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Tip: To skip ahead 30 seconds in a video, flick left to right on
the screen. To jump back 10 seconds, flick right to left.
Delete a Video
To delete a video file from your phone, you must put
your phone in USB drive mode and delete the video
using your computer.
1. Connect your phone and your computer using the
USB cable.
2. On your phone, tap USB Drive. (If prompted, tap
OK. On your computer, your phone appears as a
removable drive.)
Control Function
Play.
Note: On a Windows computer, if the Found New Hardware
Pause.
wizard opens, click Cancel to close the wizard.
Move forward or backward (tap and hold the
slider, then drag forward or backward).
3. Open My Computer (Windows XP), Computer
(Windows Vista), or the Finder (Mac), and
double-click the drive representing your phone.
Switch between full-screen view and original
size.
4. Delete the video using your computer’s controls.
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5. On a Windows computer, to end the connection
safely, right-click the drive representing your phone
and click Eject. (On a Mac computer, from your
desktop, drag the drive representing your phone to
the Trash. Trash changes to Eject.)
2. Do one of the following:
6. Disconnect the USB cable from the computer
when the USB Drive screen no longer appears on
your phone.
YouTube
Watch a Video
Ⅲ To search for a video: Tap Search All Videos, enter
YouTube on your phone lets you watch videos available
online at the YouTube website. Videos are displayed on
your phone in landscape orientation.
a search term, and press Enter
or tap
.
Ⅲ To display the most highly rated videos: Tap Videos
and tap Popular.
.
Ⅲ To display the most frequently viewed videos: Tap
Videos and tap Most Viewed.
Ⅲ To display videos you have recently viewed: Tap
Videos and tap History.
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3. When the video you want appears, do one of the
Control Function
Switch between full-screen view and original
following:
Ⅲ To view the video: Tap the video thumbnail.
size.
Ⅲ To view video details: Tap the text to the right of the
video thumbnail.
Find Related Videos
Did You Know? Some videos can be viewed in YouTube on
your computer only. For those videos, you can
view video details on your phone, but if you try
to play the video on your phone, an error
message appears.
Find videos from the same author or otherwise related
to the one you selected.
On the video details screen (see “Watch a Video” on
Use Video Playback Controls
ⅷ View videos from the same author: Tap More > More
From This Author.
Playback controls automatically appear when you start
a video. They disappear after a few seconds. Tap the
video to manually display or dismiss the controls.
ⅷ View related videos: Tap More > Related Videos.
Share a Video
Control Function
Send a friend a link to a YouTube video.
Play.
Pause.
2. Tap Email or Text Message.
Move forward or backward (tap and hold the
slider, then drag forward or backward).
3. Address and send the message.
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You can play music that you copy from your computer
or stream from the Web in the following formats: MP3,
AAC, or AAC+. You can play music that you receive as
an email attachment if it is in the MP3, AAC, AAC+,
WAV, or AMR format. You can play music that you
receive in a multimedia message or that you buy from
Amazon MP3 if it is in the MP3 format.
Music
Listen to Music
You can listen to music through the speaker on the
back of your phone or through a 3.5mm headset or
headphones, stereo headset equipped with Bluetooth®
wireless technology, or speakers (sold separately).
.
2. If the Music application finds no music files on your
phone, tap one of the following:
To get music onto your phone, you can do any of the
following:
Ⅲ Get My Music: Read information about how to get
music on your phone.
page 73).
Ⅲ Amazon MP3: Open the Amazon MP3 application
ⅷ Receive music files as email attachments (see
ⅷ Receive music files as part of a multimedia message
ⅷ Buy music from the Amazon MP3 app on your
You can also listen to streaming music from the Web
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3. Do one of the following:
sequence. To listen to the songs in random order,
tap Shuffle All.
Ⅲ Listen to an album: Tap Albums and tap the album
name. To listen to the album’s songs in the order
they are displayed onscreen, tap the first song.
The songs play one after the other in sequence.
To listen to songs in random order, tap Shuffle All.
Ⅲ Listen to all songs in a genre: Tap Genres and tap
the genre name. To listen to the songs in the
order they are displayed onscreen, tap the first
song. The songs play one after the other in
sequence. To listen to the songs in random order,
tap Shuffle All.
Ⅲ Browse a music store to preview or purchase songs
(if available): Tap the music store name. Continue
making selections until the song you want
appears. Tap the song name.
Ⅲ Listen to all songs on your phone: Tap Shuffle All.
Ⅲ Listen to a specific song: Tap Artists, Albums,
Songs, Genres, or Playlists to search that category.
Continue making selections until the song you
want appears. Tap the song name.
Did You Know? Music continues to play in the background if
you switch to another application, turn off the
screen, or slide the ringer switch off.
Ⅲ Listen to all songs from an artist: Tap Artists and
tap the artist name. To listen to the artist’s songs
in the order they are displayed onscreen, tap the
first song. The songs play one after the other in
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Use Music Playback Controls
Control Function
Shuffle current playlist.
Repeat. Tap once to repeat the current song.
Tap again to repeat the entire playlist.
Did You Know? If you stop playback of an audio file for which
the Genre field is defined as podcast,
speech, spoken word, netcast, or
audiobook, when you play the item again,
playback resumes at the point it was stopped.
Tip: If you leave the Music app, the playback controls
continue to appear at the bottom of the screen. You can
use the controls even if the screen is locked.
Control Function
Switch the Now Playing Display
Play.
You can switch the display to show the songs you are
listening to by name or by album cover art.
Pause.
Rewind.
ⅷ While you are listening to a song, tap the header to
switch between Playlist view and Album Art view.
Fast forward.
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Search for Related Songs or Content
Delete a Song
When you are listening to a song, you can search the
Web for related items such as songs by the same artist
or from the same album.
To delete a song file from your phone, you must put
your phone in USB Drive mode and delete the song
using your computer.
menu.
1. Connect your phone and your computer using the
USB cable.
2. Tap one of the Web search options (such as
YouTube), and then tap the info you want.
2. On your phone, tap USB Drive. (If prompted, tap
OK. On your computer, your phone appears as a
removable drive.)
Change the Order of Items in the Now
Playing List
Note: On a Windows computer, if the Found New Hardware
wizard opens, click Cancel to close the wizard.
3. Open My Computer (Windows XP), Computer
(Windows Vista), or the Finder (Mac), and
double-click the drive representing your phone.
ⅷ In Playlist view, tap and hold a song name. Drag the
song to move it to a new location in the list.
4. Delete the song using your computer’s controls.
Remove a Song From the Now Playing List
5. On a Windows computer, to end the connection
safely, right-click the drive representing your phone
and click Eject. (On a Mac computer, drag the
drive representing your phone to the Trash. Trash
changes to Eject.)
ⅷ In Playlist view, throw the song name off the side of
the screen. This does not delete the song file from
your phone.
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6. Disconnect the USB cable from the computer
when the USB Drive screen no longer appears on
your phone.
3. Enter your email address and password, and tap
Sign In. (To purchase songs without needing to
enter your password each time, turn on
Enable1-Click.)
Amazon MP3
Search for a Specific Song, Album, or
Artist
Before you can download items using the Amazon
MP3 application on your phone, you must have an
Amazon account, and you must read and agree to the
MP3 Music service terms and conditions.
.
2. Tap Search and enter the song, album, or artist
name.
After you purchase and download items from Amazon
MP3, listen to them with your phone’s Music
3. Press Enter
.
Sign In to Your Amazon Account
You must be signed in to your Amazon account to
download music.
.
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4. Do one of the following:
Browse Songs, Albums, Artists, or Genres
.
2. Do any of the following:
Ⅲ View all songs in a certain genre: Tap
and tap
the genre.
Ⅲ View the top 10 new and notable releases: Swipe
left or right on the New & Notable album
thumbnails.
Ⅲ View the top 100 new releases: Tap New releases.
Ⅲ View the top 100 albums: Tap Albums.
Ⅲ View the top 100 artists: Tap Artists.
Ⅲ View the top 100 songs: Tap Songs.
Ⅲ If the item you want appears on the screen: Tap the
song, album, or artist name. Tapping the name of
a song plays the preview; tapping its price gives
you the option to buy it (see “Preview and Buy a
View Artist Information
Ⅲ If the item you want doesn’t appear: Tap See all
[total number of] results at the bottom of the
Artists, Albums, or Songs section.
2. Tap the word to the right of the artist name
(Albums, Songs, or Bio).
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3. Tap to view any of the following:
3. Do either of the following:
Albums: To buy and download an album, tap the
album price and tap Buy. Tap anywhere else on
the album entry to view detailed album
information.
Ⅲ Tap the album price and tap Buy.
Ⅲ Tap a song price and tap Buy.
Important: Your credit card is charged for the price of an item
as soon as you tap Buy.
Songs: To buy and download a song, tap the song
price and tap Buy. Tap anywhere else on the song
entry to preview the song.
Preview and Buy a Song
Bio: Tap to read biographical information about the
artist.
Before You Begin: Before you put download a song to your
phone, make sure you have enough
storage space on your phone to fit the file.
Important: Your credit card is charged for the price of an item
as soon as you tap Buy.
Available field under Phone.
song you want.
View Album Information and Buy an
Album
2. To preview a song, tap anywhere on the song entry
except the price.
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2. To preview a song, tap anywhere on the song entry
except the price.
View and Work With Downloaded Items
1. Tap Download on any screen displaying this
button. (This displays items that your are currently
downloading or that you already downloaded.)
3. Tap the song price and tap Buy.
Important: Your credit card is charged for the price of an item
as soon as you tap Buy.
2. To cancel a current download, tap
.
After you download an item, listen to it in the Music
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Microsoft Exchange ActiveSync), you can set up
Contacts on your phone to synchronize and display
contacts that you store in the online address book. Set
up synchronization the first time you open Contacts
anytime after that (see “Customize Contacts” on
page 133). After you set up the connection to the
online address book, contacts you enter online show
up automatically in Contacts, and contacts you enter
on your phone sync to the online account.
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ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ The Synergy feature makes it easy to synchronize other
data from an online account. By setting up
synchronization in one app, synchronization of the
other apps is automatically set up for you. For example,
if you set up your Gmail account in Email before you
set up Contacts, when you first open Contacts, you find
that your Google contacts are already downloaded.
And when you first open Calendar, you find that your
Google calendar events are already in your phone’s
Calendar.
Contacts
How Do I Add Names and Other Info Into
Contacts?
You have a few options for getting info into your
Contacts.
page 294 for the current list of online accounts that you can set up
on your phone, from which you can access contacts.
Connect to an online address book. If you have an
address book in an online account that works with the
Palm® Synergy™ feature (for example, Google or
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Transfer contacts using the Data Transfer Assistant:
When you transfer contacts from desktop software, you
select which account to assign those contacts to. Look
for those contacts in the account you select (see “How
Linked Contacts
The Synergy feature automatically links contacts from
different accounts if it finds data in common between
them. For example, if you have a contact in Exchange
and in Google for Thomas Flagg, your phone links the
contacts so that all of Thomas’s info shows up on a
single contact screen. You need to open just one view
to see all of Thomas’s info. The actual data remains
stored separately with your different providers; it's just
assembled in one view on your phone for your
convenience.
Contact” on page 124 for instructions. You can assign
the contact to one of your online address books—if you
do, it synchronizes with the online address book. Or
you can create the contact in your Palm profile
account, which means it shows up on your phone only.
Palm profile contacts are included in the daily backup
of your Palm profile information, so you can restore
them if they are accidentally erased.
How can you tell if a contact is linked? Look in the
upper-right corner of the contact screen. If you see a
stack of photos and a number, that means that you're
looking at a linked contact, with combined info from
contacts you're storing with separate providers.
Download vCard info to Contacts: A vCard is an
electronic business card attached to an email or an
MMS. If you receive an email or an MMS with a vCard
attachment, download the attachment to Contacts.
vCards are in VCF format. See “Receiving vCards” on
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Use Contacts for the First Time
.
1 Tap the stack of photos to see the contacts that
are linked.
2 Emily is a contact in your Google online account
and in your Palm profile account.
3 Scroll down to see Emily’s combined contact info.
2. Do one of the following:
Ⅲ To set up your first online account to sync: Tap the
account type, enter the account information, and
tap Sign in.
You can unlink automatically linked contacts, and you
can manually link contacts yourself (see “Link a
Ⅲ To set up a second online account to sync: Tap Add
An Account, tap the account type, enter the
account information, and tap Sign In.
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Ⅲ To open Contacts without creating an online
account: Tap Done. This opens your Palm profile
account, and you can start creating contacts in
this account.
Note: If an account doesn’t appear in the list, you can’t add
data to that account from your phone.
3. (Optional) Tap the account icon to the right of
Name to change the account to which the new
contact will be added.
Note: Changes you make in your Facebook account on the
Web show up on your phone. You cannot add to or
change Facebook contact or calendar info on your
phone.
Create a Contact
When you add a contact, if you don’t specify the
account, the new contact is added to your default
account.
If you are using Contacts for the first time, you go
through a few different steps to add or access the
contacts on your phone (see “Use Contacts for the First
Time” on page 123). Follow this procedure to add
contacts directly on your phone after the first time you
use Contacts.
*
Account icon, showing Palm profile account
2. Tap
.
.
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4. Tap fields to enter contact details, select a ringtone
for that contact, add notes, or add birthday details
for the contact. (Scroll to see all of the fields
available for contact info.)
7. Tap Done.
Find a Contact
You can find a contact from Card view or the Launcher
view. To learn how, see “Use Universal Search” on
page 61. To find a contact within the Contacts app, use
these steps.
5. To add detailed name information—such as a
prefix, suffix, or middle name—open the application
6. In some fields, such as New Phone Number, when
you enter the information a label button appears
on the right. (Tap the button to change the label for
your entry—for example, to identify a number as a
mobile or work phone.)
.
2. Begin typing any of the following:
Ⅲ First, middle, or last name.
Ⅲ First and last initial (no space between).
Ⅲ Company.
Tip: When you enter a phone number that requires pauses—
for example, a number for which you need to enter a
password or respond to prompts, you can insert a pause
or a stop in the number. To insert a two-second pause,
enter a T where you want the pause to appear. To insert a
stop, enter a P where you want the stop to appear. To dial
the next set of numbers after the stop, tap the screen.
Ⅲ Nickname.
Tip: Use the Reminder field to enter that important message
or question you have for this contact. The next time you
send or receive a call or a message to or from the
contact on your phone, you get a notification at the
bottom of the screen. See “Assign a Reminder Message
2F. Personal Information
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page 125), and tap the contact name.
3. For more search options, tap Global Address
Lookup. (This option is available if you are using
Microsoft Exchange ActiveSync with a Global
Address List.)
3. To edit a contact, tap Edit.
Info that’s dimmed means it originates from an
account that you can’t edit on your phone (like
Facebook).
4. Tap the contact.
View, Edit, Copy, or Delete Contact
Information
4. In a linked contact, tap the account icon in the
upper-right corner to edit fields specific to that
account.
.
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contact, do one of the following:
Note: The fields that make up the contact header (name,
photo, job title, company) are unique to each account.
You must open a specific account to enter these fields.
Ⅲ To add or change the photo in the default
account, tap
.
Note: In a linked contact, when you enter info in a field for the
first time, you can assign that info to any account by
tapping the account button in the field.
Ⅲ In a linked contact, to add or change the photo of
another account, tap the account button in the
upper-right corner and tap the other account (see
tap Copy All.
The contents of the contact entry is copied as plain
text, with carriage returns between each element.
7. To delete a piece of contact information, such as a
phone number, throw the item off the side of the
screen, and tap Delete.
8. Tap Done.
Add a Photo to a Contact
The photo you add appears onscreen when this
contact calls you.
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127
2. Do one of the following:
contact, tap Set a ringtone.
Ⅲ To take a new photo, tap New Photo.
Ⅲ To use an existing photo, tap the album
containing the picture, and tap the picture.
2. Tap the ringtone name.
Did You Know? If you see a stack of photos in a contact, with a
number attached to the stack, that's because
it's a linked contact (see “Linked Contacts” on
page 122).
3. Tap
to preview the ringtone.
4. To use a music file as a ringtone, tap
the file name.
and tap
3. (Optional) Do either or both of the following:
Ⅲ To enlarge a face or other portion of the picture,
5. Tap Done.
Tip: To change the ringtone for a contact, tap the ringtone
and tap Change Ringtone. Delete Ringtone deletes the
ringtone from the contact, not from the list of available
ringtones.
zoom in by making the pinch-out gesture.
Ⅲ To capture the portion of the picture you want, tap
and hold the picture, and then drag the portion
you want to the center of the onscreen box. This
portion becomes the contact photo.
Assign a Speed Dial to a Contact
4. Tap Attach Photo.
You can assign a speed dial to any contact phone
number. You can assign up to 26 speed dials.
Add a Ringtone to a Contact
Did You Know? You cannot assign 1 (the E key) as a speed
dial. The number 1 is reserved for dialing your
voicemail system.
Select the ringtone you want to hear when this contact
calls you.
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.
Tip: To assign a currently used speed dial key to a new
number, follow the steps for setting a new speed dial for
the new number. Tap the key to use in step 4, and tap
Reassign To [Name].
page 125 to learn how), and tap the contact name.
Tip: To remove a speed dial from a number, open the contact,
the number and tap Remove Speed Dial [key letter].
Assign a Reminder Message to a Contact
If you have an important message or a question for a
contact, you can enter a reminder right on your phone.
The next time you and the contact are in touch—
whether by phone call, email, or text message/IM—a
notification appears showing the contact name and a
message bubble. Tap the bubble to view the reminder.
.
4. Tap the phone number you want to assign a
speed dial to, and then tap the key to use as a
speed dial. (You may have to scroll to find the key
you want.)
page 125), and tap the contact name.
Reminder.
4. Enter the reminder, and make the back gesture to
save it.
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129
.
Tip: To remove a reminder message before it pops up as a
Contact Reminder. Tap the trash icon.
page 125), and tap the contact name.
3. In the open entry, tap the contact name in the
header, and tap Link more profiles.
Link a Contact
When your phone recognizes matching information in
two or more contacts—for example, the same name
and phone number—it automatically gathers the info
from the two records into a single view that displays all
the contact information. You can also manually link
contacts. The info for your linked contacts appears
combined only on your phone—the actual info is kept
separate and distinct in the accounts it came from.
Important: To maintain the integrity of your contact data, it’s
important that you link only one person’s contact
info in different accounts. For example, if you have
contact info for Emily Weeks in Google, Facebook,
Microsoft Exchange, and your Palm profile account,
go ahead and link all four contacts into a linked
contact. But don’t link Emily’s contact info with her
sister Allison’s.
page 125) and tap it to link the two contacts.
5. After you create the link, be sure the linked contact
appears in your Contacts list under the name
you’re most likely to search for and recognize (and
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not, say, under a person’s IM screen name, which
can be unrelated to their real name). (To do this,
tap the contact name you want to appear, and tap
Set As Primary Profile. When you search for a
contact using universal search (see “Use Universal
Search” on page 61), the search feature looks
through primary profile information only.)
page 125), and tap the contact name.
Launcher.
4. (Optional) Edit the first and last name as you want
them to appear in the Launcher.
5. Tap Add To Launcher. (To see the contact in the
Launcher, scroll down on page 1.)
Unlink a Contact
If the contact has a picture (see “Add a Photo to a
Contact” on page 127), the picture appears as a
Launcher icon. If the contact doesn’t have a picture, the
contact name appears in the Launcher with a
placeholder icon. Tap the real or placeholder icon to
open the contact.
.
page 125), and tap the contact name.
3. Tap the contact name in the header, and tap the
contact you want to unlink.
4. Tap Unlink This Profile.
Get in Touch With a Contact
Add a Contact Entry to the Launcher
.
2. Tap the contact name.
Assign your favorite contacts to the Launcher, so you
can open them directly from that location.
.
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131
2. Tap the contact name.
3. Do one of the following:
Ⅲ Delete an unlinked contact or an entire linked
Delete Contact. Tap Delete All Profiles to confirm.
Note: If you have a Facebook entry for this contact, tap Delete
Other Profiles. You must go to Facebook to delete this
entry.
3. Do any of the following:
Ⅲ Tap the appropriate field to call or send an email
or instant message to that contact. For example,
tap a phone number to call the contact.
Ⅲ Tap
to send a text message.
Ⅲ Tap an address field to view the address on a
map.
Delete a Contact
Ⅲ Delete one entry only in a linked contact: Tap the
displayed contact name to open the list of all
.
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entries in the linked contact. Tap the entry you
want and tap Delete This Profile.
3. Set the following options:
List Order: Tap to select the criteria by which the
contact list is sorted. If you select Last name as sort,
the names are alphabetized by last name, but still
they appear in the Contacts list as First name Last
name. If you select First name as sort, names are
alphabetized by first name.
If you delete a contact that is assigned to an online
account, the contact is deleted in the online
account also.
Customize Contacts
You can also choose to sort by Company & first
name or Company & last name. In these cases, the
company name is alphabetized, and within the
company, whichever you choose, the names are
still listed First name Last Name.
.
Accounts.
Accounts: Tap an account to change login settings
and sign in using the new settings.
Default account: Tap the current default account to
change to another account. New contacts you
create are assigned to this account unless you
specify otherwise.
Sync Now: Tap to force synchronization of your
online accounts.
Add An Account: Tap, and then tap an account
type. Enter the account information. Before you can
set up an account on your phone, you must
already have an account online with the provider.
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133
from your phone only. The entries are not deleted from
the online account.
Manually Synchronize Contacts With Your
Online Accounts
Note: Microsoft Exchange is an exception to other online
accounts. If you delete your Exchange account from
Contacts, the account is also deleted from Calendar,
Email, and Tasks.
If you want to get contacts from an online account on
your phone immediately—or upload contacts from your
phone to the online account—you can do a manual
sync. This synchronizes Contacts with all the accounts
you have set up on your phone, and it synchronizes
your calendar and email with those accounts also.
.
Accounts.
.
3. Tap the account name.
Accounts.
4. Tap Remove Account and tap Remove Contact
Account.
3. Tap Sync Now.
Sending Contacts
Stop Synchronization of Contacts With an
Online Account
You can send all contacts to a hands-free car kit (with
Bluetooth), or send a contact with multimedia
messaging (MMS) or email.
If you synchronize contacts with an online account, you
can delete the account from Contacts. This stops
synchronization of contacts only—if you also sync email
or calendar events with that online account, those
continue to synchronize. Deleting the account from
Contacts also deletes any associated contact entries
To send all contacts to a car kit, first turn on your
Bluetooth device.
.
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Kit.
3. Tap one of the following:
Ⅲ Add to Existing.
If a Bluetooth device is detected, all contacts are
sent.
Ⅲ Save as New.
To send one contact:
Calendar
, and tap a contact.
How Do I Get Events Into Calendar?
3. Tap one of the following:
You have a few options for getting events to show up in
Calendar:
Ⅲ Send To Car Kit (your Bluetooth device needs to
be on and detected).
Connect to an online calendar through the Palm®
Synergy™ feature: If you have a calendar in an online
account that works with the Synergy feature (for
example, Google or Microsoft Exchange ActiveSync),
you can set up Calendar on your phone to synchronize
and display events in the online calendar. Set up
synchronization the first time you open Calendar (see
anytime after that (see “Customize Calendar” on
online calendar, events you enter online show up
automatically in Calendar, and events you enter on
your phone sync to the online account.
Ⅲ Send Via MMS (messaging opens).
Ⅲ Send Via Email (email opens).
Receiving vCards
To get an emailed vCard into Contacts:
1. From the open Email message, tap the
attachment.
The vCard opens automatically within Contacts.
2. Tap Add to Contacts.
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Transfer calendar events using the Data Transfer
Assistant: When you transfer calendar events from
desktop software, you select which account to assign
those events to. Look for those events in the account
you select (see “How Do I Get Data Off My Computer?”
Did You Know? If you synchronize with your Google calendar,
you can add Google Weather to the calendar
on your desktop and have it appear in
Calendar on your phone. On your desktop,
log in to your Google Calendar account and
open Calendar Settings. Click the General
tab, enter your location, and click the
Event” on page 137 for instructions. You can assign the
event to one of your online calendars—if you do, it
synchronizes with the online calendar. Or you can
create the event in your Palm profile account, which
means it shows up on your phone only. Palm profile
events are included in the daily backup of your Palm
profile information, so you can restore them if they are
accidentally erased.
temperature unit you want in Show weather
based on my locations. The next time your
phone synchronizes with your Google
account, Google Weather appears in
Calendar on your phone.
The Synergy feature makes it easy to synchronize other
data from an online account. By setting up
synchronization in one app, synchronization of the
other apps is automatically set up for you. For example,
if you set up your Gmail account in Email before you
set up Calendar, when you first open Calendar, you
find that your Google calendar events are already
downloaded. And when you first open Contacts, you
find that your Google contacts are already in your
phone’s Contacts app.
Layered Calendars
Suppose you use the calendar in both Microsoft
Exchange ActiveSync and in Google. If you set up both
of those accounts to sync with your phone, your
phone's Calendar app shows the events from both in a
single view—a layered calendar with events that are
color-coded to identify which provider they come from.
Individual events remain stored separately with your
page 294 for the current list of online accounts that you can set
up on your phone, from which you can access calendar events.
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different providers; the events are just assembled in
one view on your phone for your convenience.
2. Do one of the following:
Ⅲ To set up your first online account to sync: Tap the
account type, enter the account information, and
tap Sign In.
If you change an event, the change is made in the
appropriate calendar.
Ⅲ To set up a second online account to sync: Tap Add
An Account, tap the account type, enter the
account information, and tap Sign In.
You can also look at the events of just one calendar at
a time.
Ⅲ To open Calendar without creating an online
account: Tap Done. This opens your Palm profile
account, and you can start creating events in this
account.
Use Calendar for the First Time
.
Note: If you choose to sync Calendar with an online
Facebook account, your Facebook events show up in
Calendar, but you cannot add calendar events to
Facebook from the Calendar app. To work directly with
Facebook on your phone, go to the Web application
Create an Event
You can add an event to calendar accounts. If you
don’t specify an account, the new event is added to
your default calendar. For information on managing
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137
your phone’s time settings, see “Date & Time” on
If you create an event in All Calendars view, the
event is created in the calendar set as the default
Note: If an account doesn’t appear in the list, you can’t add
data to that account from your phone.
.
4. Enter the event name and press Enter
.
In Day view, available time slots between events
are compressed and labeled X Hrs Free. To
expand free time so you can enter an event, tap X
Hrs Free.
Don’t look for a save button—your info is
automatically saved when you make the back
gesture to close the event.
Enter the Event Location
page 137), tap
to the right of the event name.
(To enter the event location after creating an event,
tap the event name in Day view.)
2. Tap All or an online account name in the
upper-right corner, and tap the calendar you want
to use for this event.
2. Tap Event location and enter the location.
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Tip: Need to find the event location on a map? Open an event
that has a location specified in the Event location field,
either Show on Map, which shows the location on
Google Maps, or Get Directions, which gives directions
from your current location.
Schedule a Repeating Event
page 137), tap
to the right of the event name.
(To set an event as repeating after creating the
event, tap the event name in Day view.)
2. Tap No Repeat and tap the repeat interval.
3. (Optional) Tap Custom to define your own repeat
interval and set the end date.
Did You Know? To enter a birthday, anniversary, or holiday,
create an untimed event. Then select Yearly
on [date] as the repeat interval.
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.
Add an Alarm to an Event
page 137), tap
to the right of the event name.
(To add an alarm after creating an event, tap the
event name in Day view.)
2. Tap No Reminder and tap the interval for the alarm.
Add a Note to an Event
page 137), tap
to the right of the event name.
(To add a note after creating an event, tap the
event name in Day view.)
2. Tap Event notes and enter the note.
Note: If a phone number is displayed in an event note as an
underlined link, you can tap the number to make a call.
This displays the Phone dial pad with the number
already entered.
3. Enter the event details.
Change the Calendar Display
You can change the display of Calendar to show
events from all of your calendars or just the events
recorded in one of your calendars. You can also
Create an All-Day (Untimed) Event
An all-day event such as a birthday appears in your
calendar without a specific time slot.
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change the color of each calendar, and whether the
calendar view shows by day, week, or month.
Ⅲ In the same view, you can change the color of
each calendar.
.
Move Around in Calendar
2. To change your Calendar view from day to week to
month, do the following:
ⅷ Next or previous day: In Day view, swipe left or right
on the screen.
Ⅲ From Calendar view, tap an icon at the lower part
of the display to see different calendar views.
ⅷ Next or previous week: In Week view, swipe left or
right on the screen.
Icon
Description
ⅷ Next or previous month: In Month view, swipe up or
down on the screen.
Day view
ⅷ Go to a specific month, date, or year: Open the
day, and year and tap Go To Date.
Week view
Month view
Show today.
3. To change which calendar you’re viewing, or to
select colors for each Calendar account, do the
following:
Tip: Other ways to go to today: When you’re in Day view, just
tap the Day view icon. Also, in the application menu, tap
Jump To and then tap Go To Today..
Ⅲ Tap All or a calendar name in the upper-right
corner, scroll down and tap Calendar View
Options. Select the calendar view you want: all
your calendars in a single view, some of your
calendars, or a specific calendar only.
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and tap Delete event, and then tap Delete to
confirm. If this event is one of a series of
repeating events, tap the option to delete just this
event or the entire series.
Quickly Glimpse Your Schedule
ⅷ In Day or Week view, drag left or right to peek at the
next/previous day or week without changing the
current view.
ⅷ In Month view, slightly drag up or down to peek at
the previous/next month.
Delete an Event
If you delete an event that is assigned to an online
account, the event is deleted in the online account also.
Important: When you delete a Microsoft Exchange event on
your phone, notification is not sent to attendees.
.
2. Delete an event in one of two ways:
Ⅲ In Day view, press and hold Option , and tap
the event. You have the option to delete just this
event or the entire series, or to cancel the delete.
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ⅷ Snooze: The reminder reappears in five minutes.
Respond to an Event Reminder
When an event reminder appears in the notification bar
at the bottom of the screen, tap the event description to
open the event, or tap one of the following:
View Meeting Participants
If you receive a meeting request, you can view the
participants.
1. On your calendar, tap the meeting request. (The
Participants field shows the organizer name plus
the number of participants.)
2. Tap the number to see the participants’ names.
3. (Optional) Tap a participant’s name. (If the
participant is a contact, the contact entry is
displayed. If the participant is not a contact, tap
Add to Contacts to add the participant to your
contacts list.)
Customize Calendar
ⅷ Contact meeting attendees: This opens an email
message with the participants’ addresses added to
the To field. The default message text is “Running
late, on my way...”. You can edit the text before
sending the message.
.
Accounts.
ⅷ Dismiss: Close the notification.
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Default Event Duration: The default event duration is
set to one hour. Tap to change this to 30 minutes or
2 hours.
Accounts: For all calendar accounts, tap an
account to change login settings or remove the
account. You should change login settings only if
you have changed this information for the calendar
account online—the information you enter here
must match the information in the online account.
Calendar View Options: Set the color for events
created in that account and show or hide that
account in All Calendars view.
Default Calendar: If you create an event in All
Calendars view, the event is assigned to your
default calendar.
3. Set the following options:
First Day of Week: Select the day that appears as
the start of the week in Week view and Month view.
Add An Account: Tap the account type and enter
your username and password for the online
calendar account. Before you can set up an
account on your phone, you must already have an
account online with the provider.
Day Start and End: Tap to enter the default start and
end times that appear in Day view and Week view.
Default Event Reminder: Tap the time interval for a
notification to appear for timed and all-day events.
Reminders you set for individual events override
the default setting.
Event Reminders: Select to play a sound when a
calendar notification appears.
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the account from Calendar also deletes any associated
events from your phone only. The entries are not
deleted from the online account.
Manually Synchronize Calendar With Your
Online Accounts
If you want to get calendar events from an online
account on your phone immediately—or upload events
from your phone to the online account—you can do a
manual sync. This synchronizes Calendar with all the
accounts you have set up on your phone, and it
synchronizes your contacts and email with those
accounts also.
Note: Microsoft Exchange is an exception to other online
accounts. If you delete your Exchange account from
Calendar, the account is also deleted from Contacts,
Email, and Tasks.
.
Accounts.
.
3. Under Accounts, tap the account name.
Accounts.
4. Tap Remove Account and tap Remove Calendar
Account.
3. Tap Sync Now.
Tasks
Stop Synchronization of Calendar With an
Online Account
Create a Task List
If you synchronize calendar events with an online
account, you can delete the account from Calendar.
This stops synchronization of calendar events only—if
you also sync contacts or email messages with that
online account, those continue to synchronize. Deleting
All individual tasks you create (see “Create a Task” on
group of related to-do items.
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2. Tap
.
3. Tap
.
.
4. Enter the task name in the Task name field. (To set
the task priority, see the next procedure.)
3. Enter the list name in the List Name field and press
Enter
.
Set Task Priority, Due Date, and Other
Details
Create a Task
2. Tap the list containing the task.
3. Tap to the right of the task name.
.
.
2. Tap the list you want to assign the task to.
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Check Off a Task
1. Tap the list containing the task.
2. Tap the box to the left of the task name.
4. Set any of the following:
Priority: High priority tasks appear in red. Normal
priority tasks appear in bold text, and low priority
tasks appear in gray text.
List: Assign the task to a different list.
View Tasks That are Due Today
Due date: Tap No due date, and tap a due date
option. If you set a due date, a notification appears
at bottom of the screen on the due date. Tap the
notification to open the task.
. (The number to the right of the All
Tasks field shows the total number of tasks that are
due today or are overdue. The number to the right
of each task list name shows the number of tasks
in that list that are due today or overdue.)
5. To enter a note about the task, tap Notes and enter
the note.
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2. Tap a task list name to view tasks that are due
today or overdue.
Filter a Task List
You can filter a task list to show all tasks (the default
setting), remaining tasks, or completed tasks.
.
2. Tap the list you want to filter.
3. Tap Priority in the upper-right corner, and tap the
filter option you want: My Order, Due Date, or
Priority
Note: Tap Exchange to view tasks synced from your Outlook
Exchange Tasks feature.
Rename a Task
1. On the task list, tap the task name.
2. Enter the new name and press Enter
.
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Reorder Your Tasks
You can change the order of a task list or an individual
task.
ᮣ
Tap and hold the list or task name, wait for the
visual cue, and drag the item to another position.
Set Due Dates for All Tasks in a List
.
2. Tap the list containing the tasks.
For All.
4. Tap the month, date, and year, and then tap Set
Due Date.
5. To remove a previously assigned due date, tap No
Due Date.
Mark All Tasks in a List
Completed/Incomplete
.
2. Tap the list containing the tasks.
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tap Mark All Completed/Mark All Incomplete.
Memos
If you used the Data Transfer Assistant and imported
notes from Outlook on your desktop to your phone,
those notes are in Memos. Your Exchange Active Sync
notes, however, do not sync. All memos are backed up
to your Palm profile.
Hide or Delete All Completed Tasks in a
List
.
2. Tap the list containing the tasks.
4. Do one of the following:
Create a Memo
.
Ⅲ To hide tasks you’ve completed, tap Hide
Completed.
Ⅲ To delete tasks you’ve completed, tap Purge
Completed Tasks.
Delete a Task or a Task List
ᮣ
Throw the task or task list off the side of the screen
and tap Delete to confirm.
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2. Do one of the following:
Ⅲ Tap New Memo
the whole memo.
.
Change the Color of a Memo
3. Enter the memo text. (Memos are saved as you
type.)
Color-code your memos to help you recognize memos
of a certain type. For example, make all of your grocery
lists blue.
Find a Memo
1. Tap the memo.
ᮣ
In Memos, start typing any letters or numbers in
the memo, and then tap the memo when it
appears.
2. Tap the lower-right corner of the screen, and tap
the new color.
Note: The results of universal search that you access in Card
view or the Launcher do not include memos.
Edit a Memo
.
2. Tap the memo you want to edit.
Selection Gestures” on page 42), and edit the
memo text.
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sound at noon when you're in New York (see “Create
Delete a Memo
tap Delete.
Set an Alarm
2. Tap Delete to confirm.
Make sure ringtone volume is on and you can hear it,
and the ringer switch is set to On, so that the alarm will
sound when you want it to (see “Manage System
Email a Memo
tap Email Memo.
.
2. Tap , and then tap
.
2. Enter the email address.
The subject, Just a quick memo, is automatically
filled in.
3. Tap
.
Clock
Use Clock to get up at the same time wherever you are,
for example, the recurring 7AM alarm you set in San
Francisco rings at 7AM in New York. Use Calendar to
have your appointment times adjusted so that the
notification for a 9AM meeting in San Francisco will
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3. Set the following options:
Manage Clock
Alarm Preferences: Tap Off to turn the alarm on.
When an alarm is turned on, the alarm icon
appears in the lower-right corner of the phone
screen. Tap the icon to see alarm details.
.
2. Tap
.
To change the clock display: Open the application
theme.
Name: Enter a name for the alarm.
Occurs: Tap to select the alarm frequency.
To change the time: See “Date & Time” on
Time: Tap to set hour, minute, and AM/PM for the
alarm.
Sound: Tap to open the list of ringtones, and then
Tip: By default, when the ringer switch is off, you can still hear
the Clock alarm. If you want to change this setting, go to
Clock > Preferences. Under Ringer Switch Off, change
Play alarm anyway to Off or On.
tap the name of a ringtone. Tap
to preview it.
Tip: When you set an alarm, you can adjust the alarm volume
by pressing the volume up or volume down button on
the side of the phone. This also sets the ringtone volume
for incoming calls.
Cancel an Alarm
When an alarm sounds on your phone, tap Dismiss to
stop it or Snooze to have it sound again in five minutes.
ᮣ
Open Clock
an alarm off.
, and then tap
; tap On to turn
Note: When you turn everything off on your phone by
pressing and holding power and tapping Turn Off,
alarms don’t sound.
Change the Alarm Volume
.
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2. Under Ringtone Volume, tap, hold, and drag the
Volume slider.
Calculator Buttons
Button Description
Delete an Alarm
Clear the current calculation or displayed
number.
.
Add the currently displayed number to
memory.
2. Tap
, then tap the alarm name.
.
3. Tap
Subtract the currently displayed number from
memory.
Calculator
Display the memory.
Clear the memory.
Use Calculator for addition, subtraction, multiplication,
and division, and also for determining percent and
square root. You can enter numbers in Calculator using
either the onscreen keypad or the keyboard.
Perform Calculations
.
2. Enter numbers and perform calculations.
Note: Press the space bar to access additional operations.
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Before You Begin: Before you put files on your phone, make
sure you have enough storage space on
and look at the Available field under
Phone.
2G. Documents
. (The list of the Microsoft Office
files that are on your phone appears onscreen.)
ࡗ ࡗ Doc View
With Doc view, you can view Microsoft Word, Excel®,
and PowerPoint® files on your phone.
Open a File
You can view a file that you copy from your computer
Computer” on page 73) or receive as an email
You can view files in DOC, DOCX, TXT, XLS, XLSX, PPT,
and PPTX formats.
2. To search for a file, begin typing the name. (Tap the
file when it appears.)
and tap Open. (Tap the file.)
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Change the Display Size
For information on zooming in and out, see “Zoom
ⅷ Pinch out to enlarge items onscreen.
ⅷ Pinch in to decrease the size of items onscreen.
ⅷ Double-tap the screen to zoom in or out a specified
amount.
ⅷ Turn on horizontal scroll (Word documents only): Open
view, text does not wrap on the right side of the
screen. You can scroll horizontally to see more text.
2. Type the text you want to find and press Enter
or tap . (The first instance of the text appears
highlighted.)
Find Text in a File
tap Find.
3. Find the next instance: Tap
.
Find the preceding instance: Tap
.
Find.
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Save a File With a New Name
tap Save As.
2. Enter the new file name and tap Save As.
Share a File
tap Share.
2. Create the email message and tap
.
View File Properties
2. Tap outside the file properties to dismiss them.
You can view properties such as the file size, date
created or modified, and more.
Work With Comments, Endnotes, and
Footnotes in a Microsoft Word Document
1. With the file open, tap the file name.
In an open Word document, comments, endnotes, and
footnotes are indicated by highlighted text.
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1. Tap the text or footnote indicator to open the
comment, endnote, or footnote.
Resize Rows or Columns in a
Spreadsheet
2. Tap, hold, and drag the row or column.
Show or Hide Rows or Columns in a
Spreadsheet
ⅷ To hide a row or column: Tap the row or column
header and tap Hide selected.
2. To close the comment, endnote, or footnote, tap
outside it.
Select a Row or Column in an Excel®
Spreadsheet
ⅷ Tap the row header or column header.
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ⅷ To show a hidden row or column: Tap, hold, and drag
one of the row or column headers to either side of
the hidden row or column. Tap Show Hidden.
View Comments in a Spreadsheet
In an open Excel® spreadsheet, comments are
indicated by a red triangle in the upper-right corner of
the relevant cell.
ⅷ To display all hidden rows or columns: Open the
1. Tap the red comment indicator to open the
comment.
Sort Your Data in a Spreadsheet
2. Tap the comment to close it.
ⅷ Tap the column header and tap Sort ascending or
Sort descending.
Switch Among Views in a PowerPoint®
Presentation
Switch Among Sheets
Do one of the following:
In an open presentation, open the application menu
and tap a view.
ⅷ Tap
sheet.
or
to move to the next or previous
To return to normal presentation view:
the sheet.
ⅷ From Outline view: Tap a slide.
tap Show Notes.
ⅷ Tap the current sheet number in the lower-left corner
of the screen. Enter the page number you want to
jump to and press Enter
.
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Move Around in a Presentation
PDF View
ⅷ Go to the next or preceding slide: Tap
or
.
With PDF View, you can view PDF (Adobe Acrobat) files
on your phone.
ⅷ Jump to a different slide: Tap the current slide number
in the lower-left corner of the screen. Enter the slide
number you want and press Enter
.
Open a File
Upgrade to Documents To Go® From
DataViz
With Documents To Go® from DataViz, you can create
and edit Word, Excel, and PowerPoint files right on your
phone, in addition to viewing them.
You can view a PDF file that you copy from your
computer (see “Copy Files Between Your Phone and
Before You Begin: Before you put files on your phone, make
sure you have enough storage space on
Info and look at the Available field under
Phone.
.
scroll down the menu if needed, and tap Document
Editing.
onscreen.)
. (The list of your files appears
For more information on Documents To Go, go to
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2. To search for a file, begin typing the name. (Tap
the file when it appears.)
Move Around in a File
ⅷ Go to the next or preceding page: Tap
or
.
ⅷ Jump to a different page: Tap the current page
number at the bottom of the screen. Enter the page
number you want and press Enter
.
Change the Display Size
For information on zooming in and out, see “Zoom
ⅷ Pinch out to enlarge items onscreen.
ⅷ Pinch in to decrease the size of items onscreen.
ⅷ Double-tap the screen to zoom in or out a specified
amount.
If the PDF file was created with a password, enter
the password to open the file.
and tap Open. (Tap the file.)
Tip: To move between open PDFs, tap the center of the
gesture area to go to Card view. Tap the PDF card you
want to read.
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Find.
Find Text in a File
tap Find.
Save a File With a New Name
tap Save As.
2. Type the text you want to find, and press Enter
2. Enter the new file name and tap Save As.
or tap
. (The first instance of the text appears
highlighted.)
3. Find the next instance: Tap
.
Find the preceding instance: Tap
.
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Share a File
tap Share.
2. Create the email message and tap
.
View Bookmarks
If a PDF file was created with bookmarks, you can see
the bookmarks on your phone.
tap Bookmarks. (A checkmark next to a bookmark
name identifies the section of the file you are
currently viewing.)
2. Do any of the following:
Ⅲ To expand a bookmark entry: Tap
Ⅲ To collapse a bookmark entry: Tap
.
.
Ⅲ To search for a specific bookmark: Type the
bookmark name.
3. Tap a bookmark to jump to that section of the file.
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Your phone backs up the contacts, calendar events,
tasks, and memos that are in your Palm profile account,
as well as system settings and applications you
downloaded to your phone. An automatic backup to
your Palm profile of all this information happens every
day. So if you ever need to erase the info from your
phone, you can restore all your backed-up info. You
can turn off automatic backup, and you can also
perform a manual backup.
2H. Preferences
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Backup does not affect information stored in online
accounts like Google. Information stored in online
accounts is synchronized by the online provider at
regular intervals. Information stored in Outlook
Exchange is synchronized by your company's
Exchange server.
Backup
Back Up Your Information
A Palm profile connects your phone to Palm to get
automatic updates, back up your data, and more. You
create a Palm profile when you set up your phone.
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.
Tip: Go to Device Info to delete the information on your
Ⅲ Turn on automatic backup if you had previously
turned it off: Tap Off to switch Backup from Off to
On.
What Information is Backed Up?
All data backed up to your Palm profile is encrypted,
and only you, the profile owner, can access your data.
Backed up data cannot be accessed by Palm. Data in
your Palm profile can only be added to or edited on
your phone.
2. Do any of the following:
Important: In the event that your phone is lost or stolen, you
can go to your Palm profile on palm.com and from
there erase the data on your phone.
Ⅲ Back up your information manually: Tap Back up
now.
Ⅲ Turn off automatic backup and delete backed-up
information: Tap On to switch backup from On to
Off. Tap Turn Off And Erase Data. This deletes all
your information on the server. It does not affect
the information on your phone.
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The following table lists info that is and is not backed
up to your Palm profile:
Application
Backup
Backed up
Not backed up
Backup setting is on by default.
Nothing is backed up.
Events in your Palm profile.
Bluetooth
Calendar
Events in online accounts.
Username and password for accounts like
Google that sync calendar events online.
Password for Facebook accounts.
Preferences (see “Customize Calendar” on
Contacts
Contacts in your Palm profile account.
Contacts in online accounts.
Username and password for accounts like
Google that sync contacts online.
Linking relationships between contacts.
Original contact photos added from a local
image on the phone.
Preferences (see “Customize Contacts” on
Password for Facebook accounts.
Speed dials.
Date & Time
Nothing is backed up.
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Application
Backed up
Not backed up
Doc View
Nothing is backed up. Keep a copy of these files
on your computer (see “Copy Files Between
Email
Username and password of your email
accounts. When you sign in to your Palm profile order, and account preferences.
after your phone is erased, email accounts are
Emails, their contents and attachments, their sort
restored automatically and synchronized.
Launcher
Nothing is backed up.
Nothing is backed up.
Location
Services
Memos
All memos.
Messaging
PDF View
Username and password of accounts.
Message contents, attachments, and history.
Nothing is backed up. Keep a copy of these files
on your computer (see “Copy Files Between
Phone
Photos
Nothing is backed up.
Username and password of online accounts like No photos are backed up. Keep a copy of your
Facebook and Photobucket.
photos on your computer (see “Copy Files
page 73).
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Application
Backed up
Not backed up
Regional
Settings
Nothing is backed up.
Screen & Lock Nothing is backed up.
Sounds &
Ringtones
Nothing is backed up.
Tasks
Tasks in your Palm profile account.
Tasks in online accounts.
Username and password for accounts like
Microsoft Exchange ActiveSync that synchronize
tasks online.
Third-party apps Apps you downloaded are downloaded again
from App Catalog.
Wallpaper
Web
Nothing is backed up.
Nothing is backed up.
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Update Your Palm Profile Settings
In the event that your phone is lost or stolen, you can
erase the data on your phone.
Important: To ensure that the data on your phone is consistent
with that stored on your Palm profile, it is
recommended that you perform a manual backup
of your data after changing any of your Palm profile
settings (see “Back Up Your Information” on
.
4. Edit any of the following:
3. Enter your Palm profile password and tap Done.
First Name/Last Name: Change the first name
and/or last name associated with your Palm profile.
Email: Change the email address associated with
your Palm profile. A verification email is sent to the
new address. Click the link in the email to verify the
new address. After you verify, the email address is
changed.
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Security Question/Answer: Tap the current question
and tap a new one. Then tap Answer and enter an
answer.
Change Password: Tap Change Password. Enter
your new password and confirm it. Tap Done.
Date & Time
You can set your phone to adjust the date and time
automatically to the local date and time wherever you
are, or you can turn this feature off and enter this
information manually.
2. Set any of the following:
Time Format: Set whether to use a 12-hour or a
.
24-hour format.
Network time: Tap On or Off. If you turn this option
off, select the date and time. If you switch from
manual time to network time, there might be a
delay before the network time updates on your
phone.
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Network time zone: Tap On or Off. If you turn this
option off, tap the city that appears onscreen. Type
the name of a country or city in the time zone you
want, and then tap the location.
.
2. Tap Phone Reset Options and tap Restart.
Note: If the screen does not respond to taps, press and hold
power and slide the ringer switch three times to restart
your phone.
Device Info
Erase Data and Reset Your Phone
View System Information
If restarting your phone does not solve the problem of
application freezes, you may need to reset the phone. A
reset deletes some or all information from your phone
(depending on the type of reset you select). After a
reset, you must follow the prompts to sign in to your
Palm profile again before you can use your phone.
displayed.)
. (Basic system information is
2. To view more detailed system information, tap
More Info, and tap Software or Hardware.
Important: You should perform a manual backup of your data
Rename Your phone
.
.
2. Tap the Name field and enter the new name.
2. Tap Reset Options.
Restart Your phone
If an application freezes, first try restarting your phone.
No files or settings are changed when you restart.
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else and you don’t want that person to be able to
access your data. Also, before giving your phone
to another person, you must manually delete all
the apps you installed, because they reappear on
your phone after a full erase (see “Delete an
After a full erase, you can sign in to your Palm
profile either on a new webOS phone or the same
phone you just erased. Signing in restores your
Palm profile data and information from online
accounts, but not your stored files such as pictures,
videos, and music (you must copy those again to
the phone; see “Copy Files Between Your Phone
sign in to your Palm profile on a new phone and
restore your data to the new phone.
3. Do one of the following:
Ⅲ Erase all data from the phone except items stored
in USB Drive storage, such as pictures, videos, and
music: Tap Partial Erase twice.
Important: If you have a Palm profile from a phone that you no
longer use, you can sign in to your existing profile.
All info associated with your profile is downloaded
to your new phone.
Ⅲ Erase all data from the phone:Tap Full Erase twice.
All data from all accounts and in USB Drive
storage is erased from your phone, including
information about your Palm profile. But all your
data on the Web—in your online accounts and in
your Palm profile—is untouched. Perform a full
erase when you give your phone to somebody
Run Quick Tests
If you are troubleshooting your device with a support
agent, you can run Quick Tests to get diagnostic
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information. If you need more information after running
Quick Tests, you can run one or more Interactive Tests
Use Certificate Manager
Certificates are digital documents that are used to
authenticate and exchange information on networks.
Certificates can be issued for a user, a device, or a
service.
.
2. Tap More Info.
Add a Certificate From USB Drive Storage
4. Work with the support agent to view and report the
test results.
You can install a certificate that is located in the USB
Drive storage on your phone. To copy a certificate into
USB Drive storage, see “Copy Files Between Your
Run Interactive Tests
If you are troubleshooting your device with a support
agent and need more information after running Quick
run one or more Interactive Tests.
.
2. Tap More Info.
Manager.
.
2. Tap More Info.
Tests.
4. Work with the support agent to run and view
results from one or more tests.
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.
2. Tap More Info.
Manager.
4. Tap the certificate name.
Delete a Certificate
Only user-installed certificates can be deleted.
.
2. Tap More Info.
4. Tap
and tap the certificate name.
Manager.
Add a Certificate From an Email
Attachment
4. Tap the certificate and tap Delete Certificate.
Regional Settings
Open the email attachment (see “Open Attachments”
Language
View Certificate Details
You can set your phone display to any language
available for the device.
Only user-installed certificates can be viewed.
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.
Your phone restarts after you select a new country
format. You do not lose any data.
2. Tap the language.
3. If a region list is displayed, tap the region.
Screen & Lock
4. Confirm you want to use the new language, or
revert to the original language.
Change Screen Brightness
Your phone resets after you select a new language.
You do not lose any data or applications from the reset.
.
Formats
2. Under Screen, tap, hold, and drag the Brightness
slider to the preferred level.
You can set your phone to format numbers, currency,
date, and time to reflect your country’s style.
Set the Interval for Turning the Screen Off
Automatically
2. Tap the country name.
3. Do one of the following:
.
By default, your screen turns off after one minute of
inactivity to save battery power. You can change this
interval.
Ⅲ Scroll down to find a country, and then tap it.
Ⅲ Type the name of the country, and when it
appears, tap it.
.
2. In Turn off after, tap the number of seconds or
minutes.
4. Confirm you want to change the format, or tap
Cancel.
2H. Preferences
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Change Your Wallpaper
Turn Advanced Gestures On/Off
Your wallpaper is the screen background in Card view.
You can customize the wallpaper to show a favorite
picture.
Turning on advanced gestures gives you two new
gestures, previous and next, and also changes the way
you make the back gesture, and the forward gesture (in
Web only).
2. Tap Change Wallpaper.
3. Do one of the following:
.
ⅷ New gestures: The previous and next gestures let you
move among your open applications without first
going to Card view. The previous gesture is a full
swipe from left to right across the entire length of the
gesture area. The next gesture is a full swipe from
right to left across the entire length of the gesture
area. Use these gestures when you have more than
one app open and an app is displayed full-screen.
By making the previous and next gestures you go
from full-screen view to full-screen view of each app.
The order of applications is determined by the order
that you opened them or arranged them in Card
view.
Ⅲ Use an existing picture as the background: Tap the
album containing the picture, and tap the picture.
Ⅲ Use a new picture as the background: Tap New
Photo and take the picture.
4. (Optional) Do either or both of the following:
Ⅲ To zoom out or in on a part of the picture, pinch
in or out on the picture.
Ⅲ To capture the portion of the picture you want for
your wallpaper, tap and hold the picture, and then
drag the portion you want to the center of the
onscreen box.
ⅷ Change to back gesture: The back gesture still goes
from right to left in the gesture area, but you must
make a shorter swipe, from the center outward.
5. Tap Set Wallpaper.
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ⅷ Change to front gesture: The front gesture (available in
Web only) still goes from left to right in the gesture
area, but it’s a shorter swipe, from the center outward.
manually. Use Secure Unlock if you want to require a
PIN or a password to unlock the screen.
Tip: If your company issued your phone to you, check with
your system administrator whether the company has its
own settings for locking and unlocking the screen of your
phone.
.
.
2. To turn Secure Unlock on, in Secure Unlock, tap
Simple PIN or Password and do one of the
following:
Simple PIN: Enter a four-digit PIN. This is a PIN that
you make up. Enter the PIN again to confirm.
Password: Enter a password containing any
combination of letters and numbers. Enter the
password again to confirm.
Important: Be sure to write down your PIN or password and
keep it somewhere safe. If you forget your PIN or
password, you need to remotely reset your phone
and may lose data.
2. In Switch Applications, tap On or Off.
Set Options for Unlocking the Screen
3. (Optional) Under Notifications, tap On or Off to set
whether notifications are displayed when the
screen is locked.
The screen locks five seconds after it turns off
automatically, or immediately if you turn the screen off
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4. To turn Secure Unlock off, in Secure Unlock, tap Off.
(Enter the PIN or password.)
Tip: To change your PIN or password, in Secure Unlock, tap
Change PIN or Change Password. Enter the old
PIN/password and the new PIN/password.
Sounds & Ringtones
Manage System Sounds and Ringtones
You can turn system sounds, such as transition sounds
and notification alerts, on or off. You can also set the
volume for system sounds.
2. In Ringer Switch Off, tap Vibrate or Mute to set
whether your phone vibrates when you slide the
ringer switch off.
Note: Sliding the ringer switch off turns off system sounds.
The ringer switch does not affect the Clock alarm or
media sounds, such as Music and Video.
3. Under Ringer Switch On, set any of the following:
Rings & Alerts: Select Sound & Vibrate or Sound. To
change the ringtone for incoming calls see “Select
hold, and drag the Ringtone Volume slider to set
the ringtone volume.
.
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2. Tap the displayed ringtone to open the full list of
Tip: Adjusting the Ringtone Volume slider is the same as
using the volume up and volume down buttons on the
side of the phone.
tones.
3. Tap the name of the ringtone to select it.
System Sounds: Set whether to turn on systemwide
sounds for general actions such as transitions,
notifications, and Calendar event alerts. Tap, hold,
and drag the Volume slider to set the system
sounds volume.
4. Tap
to listen to the ringtone.
5. Use the back gesture to get to the Ringtone Volume
slider, and then tap, hold, and drag the slider to
change volume.
Vibrate: Set whether your phone vibrates as well as
plays a ringtone on an incoming call.
Select a Song as a Ringtone
Tip: By default, when the ringer switch is off, you can still hear
the Clock alarm. If you want to change this setting, go to
Clock > Preferences. Under Ringer Switch Off, change
Play alarm anyway to Off or On.
You can add the first few seconds of a song as the
ringtone for your phone.
The ringtone you select here applies globally to all
incoming calls. You can also set a unique ringtone for
a contact (see “Add a Ringtone to a Contact” on
Select the Ringtone for Incoming Calls
.
The ringtone you select here applies globally to all
incoming calls. You can also set a unique ringtone for
a contact (see “Add a Ringtone to a Contact” on
2. Tap the displayed ringtone.
3. Tap
.
4. Tap
to the right of a song title to preview it.
.
5. Tap the song title to add it as your ringtone.
2H. Preferences
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automatically. You do not need to do anything. If the
setup process fails, call Sprint Customer Service at
1-888-211-4727 from another phone for assistance.
3A. Using Web and Data
Services
Access Data Services
ࡗ ࡗ ࡗ Data Services User Name
When you buy your phone and sign up for service,
you’re automatically assigned a user name, which is
typically based on your name and a number followed
by “@sprintpcs.com.” (For example, the third John
Smith to sign up for Sprint services might have
[email protected] as his user name.)
Get Started With Data Services
With your Sprint service, you are ready to start enjoying
the advantages of data services. To sign up for data
services and to access complete instructions, visit
the features of Sprint’s data services, refer to your Sprint
service plan.
When you use data services, your user name is
submitted to identify you to the Sprint National Network.
Your user name is automatically programmed into your
phone. You don’t have to enter it. When your phone is
enabled with data services, your user name
automatically appears on the Device Info screen.
Enable Data Services
The first time your activated Palm® Pixi™ phone is
turned on, a one-time setup process occurs
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To find your user name:
you go on the Sprint National Network, you can get
more out of your Sprint TV service.
and tap More Info. (Your data
services user name appears under NAI.).
.
Data Services Symbols on Your Screen
When you are connected to data services, a data
connection icon appears at the top of the screen. See
“Icons in the Title Bar” on page 29 for a description of
the various data connection icons.
Data Services Billing Information
See your service plan or contact Sprint for details on
data services billing.
Use Sprint TV®
2. Tap Recently Played, Favorites, All Channels, Live,
On Demand, Premium Channels, Sprint Radio, or
Sprint Movies to display a list of channels and
programming.
With Sprint TV®, you can watch live TV on the go, right
on your phone. Accessing your Sprint TV channels is
as easy as using the remote control in your living room.
Browse through the available free channels or
3. Tap an item to play it.
subscribe to one of the premium offerings. Wherever
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Note: The first time you access a channel that requires a
subscription, you are prompted to purchase access.
Tap Subscribe to purchase access.
NASCAR Sprint Cup MobileSM
With NASCAR Sprint Cup MobileSM, you can keep pace
with the latest race results, driver stats, and live race
audio.
.
2. The first time you open NASCAR Sprint Cup Mobile,
do the following:
3. Tap options such as Home, News, SPEED, Video,
other options such as Stats and Schedules, Sprint
FanView, Alerts and Personalization, or Fantasy.)
Ⅲ Tap Continue and follow the onscreen
instructions.
Ⅲ Tap a driver thumbnail and tap Continue.
NFL Mobile Live
With NFL Mobile Live, you can keep up with the latest
news and stats from the National Football League.
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.
such as Alerts & Personalizations, Scores &
Schedules, Audio & Video, Standings & Statistics, or
Help.
2. The first time you use NFL Mobile Live, you are
asked to select your favorite team. Do either of the
following:
Ⅲ Tap A for an AFC team.
Ⅲ Tap N for an NFC team.
3. Tap a team logo.
4. Tap options such as Home, My Team, Fantasy, NFL
Net, and News.
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if you set up your Google contacts account in Contacts
before you set up Gmail, when you first open Email,
you find that your Gmail messages are already
downloaded. And when you first open Calendar, you
find that your Google calendar events are already in
your phone’s Calendar app.
3B. Email and Other
Messages
For email accounts that do not make use of the
Synergy feature, you need to enter the settings for that
account—such as username and password—directly in
the Email application (see “Set Up Email” on
page 187).
ࡗ ࡗ Email
You can also use your phone’s Web browser to view
your web-based email—just go to the email provider’s
website.
How Do I Send and Receive Email on My
Phone?
Merged Inboxes in Email
Use the Email application on your phone to access the
many email accounts you have: company (like
Exchange), ISP (like EarthLink and Comcast), and
web-based (like Gmail).
The Palm® Synergy™ feature makes it easy to
synchronize all data from an online account. By setting
up synchronization in one app, synchronization of the
other apps is automatically set up for you. For example,
You can set up multiple email accounts on your phone.
When you open Email, you see all your accounts in a
single view: Account List view. From there, you can
open the inbox of an individual account—or, thanks to
the Palm® Synergy™ feature, you can see all messages
from all your inboxes displayed in a single merged view
called All inboxes.
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If you create a new message when you’re working in
All inboxes, the message goes out using the account
you set as the default account (see “Set Email
Set Up Email
Before You Begin:
•
Make sure your phone is on and you’re inside a coverage
area before you send or receive messages.
•
If you want delivery of Microsoft Office Outlook® email from
an Exchange account using Microsoft Direct Push, make
sure that your IT organization uses Exchange Server 2007,
or Exchange Server 2003 with Service Pack 2.
1 Number to the right of All inboxes indicates total
number of unread email messages in all your
email accounts.
Set Up Email: Common Providers
2 Number to the right of individual folder name
indicates number of unread messages in that
folder.
Follow this procedure if you have a common email
provider, for example, AOL, EarthLink, or Yahoo! If you
are setting up the Email application to work with your
corporate email account that uses Microsoft Exchange
ActiveSync, see “Set Up Email: Microsoft Exchange
ActiveSync (EAS)” on page 188. If you have a less
common email provider, see “Set Up Email: Other
If you reply to a message when you’re working in All
inboxes, the message is sent from the same account in
which it was received.
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If the email account you set up takes advantage of the
Synergy feature, then setting up email also
Enter your password for the account and tap Sign
In.
synchronizes the provider's calendar and contacts.
Ⅲ If you already set up an account and want to set up
another one: Tap Add An Account and enter the
email address and password. Tap Sign In.
.
2. The first time you open Email, do one of the
following:
3. Any other time you open Email, open the
tap Add An Account. (Enter the email address and
password and tap Sign In.)
4. Tap Add An Account to add another account.
Set Up Email: Microsoft Exchange
ActiveSync (EAS)
Follow this procedure to get email from an Exchange
account.
Before You Begin: Get this info from your email provider or
system administrator:
• Mail server name or IP address for
receiving mail
Ⅲ If this is the first email account you are setting up:
The email address you used for your Palm profile
is entered by default. Use that address, or enter
an address for one of your other email accounts.
• Server domain name
• Your username and password
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Ⅲ If this is the first email account you are setting up:
The email address you used for your Palm profile
is entered by default. Use that address, or enter
an address for one of your other email accounts.
Enter your password for the account and tap Sign
In.
Note: If your corporate EAS system utilizes policies such as
remote wipe and password enforcement (including
minimum password length, allowed number of failed
password attempts, and other parameters), those
policies are supported in your Exchange account on
your phone. Check with your system administrator for
details.
Ⅲ If you already set up an account and want to set up
another one: Tap Add An Account. Enter your
username and password, and tap Sign In.
.
2. The first time you open Email, do one of the
following:
3. Any other time you open Email, open the
tap Add An Account. (Enter your username and
password, and tap Sign In.)
4. Tap OK, and tap Manual Setup.
5. In Mail Type, tap POP to display the list of options,
and then tap Exchange (EAS).
6. Verify the information in the other fields and
change the info as needed based on the
information you obtained. (You can enter either the
server name or IP address in the Incoming Mail
Server field.)
7. Tap Sign In.
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189
8. Tap Add An Account to add another account.
2. The first time you open Email, do one of the
following:
Set Up Email: Other Providers
Follow this procedure to get email from an account that
you have with an Internet service provider (ISP), a work
account other than a Microsoft Exchange ActiveSync
account, or any other IMAP or POP email account.
Before You Begin: Get this info from your email provider or
system administrator:
• Account type (POP or IMAP)
• Incoming and outgoing mail server
names
• Incoming mail server username and
password
• Incoming and outgoing server port
numbers
Ⅲ If this is the first email account you are setting up:
The email address you used for your Palm profile
is entered by default. Use that address, or enter
an address for one of your other email accounts.
Enter your password for the account and tap Sign
In.
• Any SSL requirements for incoming
and/or outgoing mail
• Any authentication (ESMTP)
requirements for outgoing mail
• Root folder (IMAP accounts only)
.
Ⅲ If you already set up an account and want to set up
another one: Tap Add An Account. Enter your
username and password, and tap Sign In.
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3. Any other time you open Email, open the
tap Add An Account. (Enter your username and
password, and tap Sign In.)
3. Tap the account name.
4. Set any of the following:
4. Tap OK, and tap Manual Setup.
Tip: You can jump to the account settings entry screen
directly from the screen where you enter your username
Manual Setup.
5. Verify the information in the other fields and
change the info as needed based on the
information you obtained from your email provider
or system administrator.
6. Tap Sign In.
Account Name: Enter the name that appears in the
account list.
Enter Advanced Account Settings
Full Name: Enter the name you want to appear in
the From field for messages you send.
These settings apply only to the account you select in
step 3.
Show Icon: Set whether a notification icon appears
onscreen when a new message arrives.
.
Accounts.
Play Sound: Set whether a sound plays when a
new message arrives.
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Vibrate: Set whether your phone vibrates when a
new message arrives.
Signature: Tap to create a signature that’s added to
outgoing messages (see “Add a Signature to
information).
Change Account Login Settings
Reply-to Address: Enter the address you want
recipients to see and reply to on your outgoing
messages, if this is different from your actual email
address.
When you change your password for an online email
account, remember to make the change in the account
settings on your phone also.
.
Sync deleted emails (POP accounts only): Set
whether messages should be deleted on the
server when you delete them on your phone.
Accounts.
Show Email: Set how many days’ worth of
messages to retrieve from the server.
3. Tap the account name.
4. Tap Change Login Settings and tap the relevant
fields to change the account information.
Get Email: Set how frequently to synchronize email
for this account.
Default Folders (IMAP accounts only): Specify the
folder where messages you send, save as drafts,
or delete are stored.
Delete an Email Account
When you delete an email account from your phone, it
removes the account information from your phone only.
It does not affect your account with the email provider.
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.
Accounts.
3. Tap the account name.
4. Tap Remove Account, and then tap Remove Email
Account.
Create and Send an Email Message
.
2. If this is the first time you have opened the Email
application, and you have set up at least one email
account, tap Done. (If you have not set up an email
4. (Optional) Tap From to change the email account
you are using to send the message. (This option
appears only if you have more than one email
account set up on your phone.)
3. Tap
.
5. In the To field, do one of the following to address
the message:
Ⅲ Enter a contact name, initials, or email address.
Tap the email address when it appears.
Ⅲ Tap
to open the full contact list. Tap the
contact you want, or enter a name or address to
narrow the list.
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193
Ⅲ Enter the full email address for a recipient who is
not a contact.
10. (Optional) To set the priority for the message, open
Priority or Set As High Priority.
6. (Optional) Tap To to open the Cc and Bcc fields,
and enter an address.
11. Tap
.
7. (Optional) Repeat steps 5 and 6 to enter additional
addresses.
Add Attachments to a Message
8. Enter the subject, press Enter
, and enter the
1. While composing a message, tap
.
body text.
2. To locate a file, do the following:
9. (Optional) To format body text, do one of the
following:
Ⅲ Tap an icon at the bottom of the screen to search
for pictures, videos, music files, or documents.
Ⅲ To enter bold, italic, or underlined text, open the
want]. Enter the text. To turn off the formatting,
option you want to turn off].
Ⅲ Begin typing the file name.
Tip: To take a new picture to send as an attachment, tap the
photo icon at the bottom of the screen and tap New
Photo.
and tap Edit > scroll down > Text Color. Tap the
color and enter the text.
3. Tap the file name.
4. Repeat steps 1–3 to attach other files.
Tip: To format text you already entered, select the text, open
want]. To turn off a formatting option, open the
Save a Message as a Draft
to turn off]. For text color, tap the black square.
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Receive and Read Email Messages
The Email application synchronizes messages anytime
you open a mail folder. It also synchronizes messages
on an automatic schedule—the default interval is every
30 minutes (see “Enter Advanced Account Settings” on
page 191 for information on changing the interval).
Follow these steps to manually retrieve messages.
2. If the folders for the account you want are hidden,
tap to display the folders.
3. Tap the folder you want to check messages for. (If
synchronization doesn’t start, tap .)
.
5. Tap
or
in the subject line to view the next
newer or older message.
Tip: How can you tell if sync is happening? Look for the
animated circular movement around the number of
messages in the upper-right corner of the screen.
6. To view messages for another account, make the
back gesture (see “Go Up One Level in an App
(Back Gesture)” on page 48) to return to the
account list, and tap the account name.
4. Tap a message to open it.
Save or Share an Inline Image
If a message contains an inline image—an image
inserted right into the body text—you can share the
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195
image with someone else via email. If you choose this
option, a new blank email message opens with the
image file as an attachment.
If the image is in JPG, BMP, or PNG format, you can
also save it to and view it in the Photos app.
1. With the message open, press and hold Option
and tap the image.
2. Tap Copy To Photos (if available) or Share.
Open Attachments
You can receive any kind of file sent to you, but you
can only open an attachment if the your phone has an
application that can open the file type.
Save Attachments
ⅷ To open a single attachment: Tap the name to open
the attachment. For large attachments, tap the name
to fully download the attachment, and tap the name
again to open the attachment.
When you open attachments of certain file types, you
can save them to your phone so you can view them
later in one of your phone’s applications.
ⅷ To open multiple attachments: Tap the list of
attachment names to view the attachments, and tap
an attachment name to open the file.
2. Do one of the following:
Ⅲ For pictures in JPG, BMP or PNG format: Tap Copy
To Photos.
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and tap Save As. If the Save As menu item is not
available, you cannot save the attachment.
View a Contact From an Email Message
ⅷ In a message you received from someone listed in
the Contacts app, tap the name to open the contact
entry.
Add a Contact From an Email Message
You can add a contact name or email address to your
Contacts list directly from the To, Cc, or Bcc field of an
incoming email message. You can either create a new
contact or add the information to an existing contact.
Search for an Email Message
You can search for messages in any email folder.
Incoming messages must be fully downloaded to your
phone to show up in search results.
1. In a message you received, tap the name or email
address.
ⅷ In the folder containing the message, type a few
characters of a name or email address in the From,
To, or Cc line, or a few characters of the subject.
Matching results appear as you type. Keep entering
characters to narrow the list.
2. Tap Add To Contacts.
3. Tap one of the following:
Save As New: Create a new contact for the name or
address.
Reply to a Message
Add To Existing: Tap the contact you want to add
the name or address to.
1. Open a message.
2. Tap one of the following:
: Reply to just the sender.
: Reply to the sender and all other addressees.
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3. Enter the reply message text and tap
.
Flag or Unflag a Message
1. Open a message.
Forward a Message
Clear Flag.
1. Open a message and tap
.
Show or Hide Message Header Details
3. Enter the forwarded message text and tap
.
1. Open a message.
2. Tap a recipient name to show details. (Tap again to
hide details.)
Move a Message to Another Folder
1. Open a message.
Delete a Message
Folder.
Deleting a message moves it to your deleted items
folder, so it’s still on your phone. Depending on your
email account, this folder is called Deleted Items,
Deleted, Trash, or something else.
3. Tap the folder you want.
Mark a Message as Read or Unread
If you accidentally delete a message, you can move it
back to the original folder (see “Move a Message to
Another Folder” on page 198). To remove a message
from your phone permanently, delete it from the
deleted items folder.
1. Open a message.
Read/Unread.
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the text (see “Text Selection Gestures” on
Edit > [the option you want].)
Tip: If you change the folder where you store deleted
messages for an IMAP account (see “Enter Advanced
Account Settings” on page 191), deleting messages from
this folder removes them from your phone.
Do one of the following:
ⅷ In the message list: Throw the message off the side of
the screen.
ⅷ In an open message: Tap
.
Add a Signature to Outgoing Messages
A signature includes information you want to add to the
closing of all your outgoing messages—for example,
your name, address, and phone numbers; your
website; or a personal motto. You can use a different
signature for each email account.
View Mail Folders
.
.
Accounts.
2. Do any of the following:
3. Tap the account you want.
Ⅲ View all folders for an account: Tap
Ⅲ Open a folder: Tap the folder name.
.
4. Tap the Signature field and enter the signature text.
(To format the text with bold, italics, or color, select
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Ⅲ View folder information such as last sync and
number of messages: Open the folder, and then
tap the folder header.
3. Tap
To remove a folder as a favorite, repeat steps 1 and 2
and tap to the right of the folder name.
to the right of the folder name.
Set Email Preferences
.
Accounts.
3. Set any of the following:
Add a Folder as a Favorite
Favorites appear at the top of Account List view.
.
2. If the folder you want is not displayed, tap
to
the right of the email account name to display the
folder.
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Smart Folders: Set whether to include All Inboxes
and/or All Flagged messages as favorites at the
top of Account List view.
Reply to Meeting Invitations
You can receive meeting invitations on your phone in
the same way that you receive email messages. You
cannot create meeting invitations on your phone.
Accounts: Tap an account name to enter advanced
settings (see “Enter Advanced Account Settings”
ⅷ Tap whether to accept, tentatively accept, or decline
an invitation.
Default Account: Tap the account shown to set
another account as the default. The default
account is used to send a message when you
create a new message in Account List view or in a
merged folder such as All Inboxes or All Flagged. If
you have only one email account on your phone,
the Default Account preference is not displayed.
Here are the key features of meeting invitations:
ⅷ Meeting invitations appear on your phone in the
Email application, not in the Calendar application.
ⅷ From within the Email application, you can accept,
decline, or tentatively accept a meeting invitation.
ⅷ If you accept or tentatively accept an invitation, it
appears as an event in Calendar.
Reorder Accounts
ⅷ You can reply to and forward meeting invitations in
the same way as email messages.
.
Tip: If you receive an updated meeting invitation, you can
again choose to accept, decline, or tentatively accept. If
you receive a meeting cancellation, open the message
and tap Remove From Calendar to delete the meeting
from your calendar.
Accounts.
3. Tap and hold the account name, wait for the visual
cue, and then drag the account up or down. (This
changes the order of the accounts in Account List
view.)
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ⅷ Instant messages for an IM account you already
have set up online (see “Set Up an Instant
Send Email Messages From Within
Another Application
The Synergy feature enables the Messaging app to
gather all your text, multimedia, and instant messages
to and from the same contact into a single
conversation (sometimes called a thread). So you can
see your entire message history with a person
regardless of the different methods you happened to
use to communicate with that person (see “Work With
from account to account without losing the thread of
your conversation (see “Switch Between Messaging
Accounts in a Conversation” on page 203)—just pick
the messaging account that’s most likely to keep you in
unbroken contact with the person you're talking to.
Use the share menu item in any application that
supports this feature to send an item as an attachment
to an email message. This feature is supported in the
Contacts, Photos, Doc View, PDF View, and Memos
applications, among others. Depending on the app, the
menu item might be named Share, Send, or Email. For
details, see the section on the specific application.
Messaging
What Kinds of Messages Can I Send and
Receive?
Work With Conversations
You can use the Messaging application to send and
receive the following types of messages:
When you exchange more than one message with a
person, the messages are grouped into a conversation.
A single conversation can contain text, multimedia, and
IM messages. When you start or continue a
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conversation, the upper part of Conversation view
displays all messages you’ve exchanged with this
person, and the bottom part provides the area where
you type your next message.
Tip: To save the contents of a conversation, open the
All. This saves the entire conversation as plain text, which
you can paste in a memo, email message, and so on.
You can carry on multiple conversations at the same
time.
Switch Between Messaging Accounts in a
Conversation
.
2. Do one of the following:
In a single conversation, you can switch between
text/multimedia messaging and an IM account. So if
you are having an IM chat with someone and he or she
goes offline, you can send the person a text message
to wrap up the conversation. You can also switch
between different phone numbers for sending a text
message to a person.
Ⅲ Start a new conversation: Create a message (see
reply to it.
Ⅲ Continue an existing conversation: Tap the
conversation.
1. In Messaging, start a new conversation or open
one that’s listed in Conversations view.
3. Enter your message.
2. Tap Text or an IM account name in the upper-right
corner of the screen. (If available, the other ways to
4. Tap
.
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communicate with this contact appear in a list. Tap
the account or phone number you want to use.)
2. For Conversations view, tap Conversations. (For
Buddies view, tap Buddies.)
3. In Buddies view, tap
to expand a buddy list.
(Tap a buddy name to contact that person.)
Switch Between Conversations View and
Buddies View
Tip: You can set a preference to show all your buddies,
whether they are on- or offline, or to hide offline buddies.
Show/Hide Offline Buddies.
Conversations view lists all of your Messaging
conversations. Buddies view lists all of your IM buddies.
.
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Create and Send a Text or Multimedia
Message
Tip: If you want to set up an instant messaging (IM) account
the first time you open Messaging, tap Add An Account
page 209 for instructions.
Each text message can have up to 160 characters. If
you send a text message to an email address, the
email address is deducted from the 160-character
count.
3. Tap
. (The cursor is in the To field.) Do one of
the following to address the message:
Ⅲ Enter a contact’s first or last name or initials,
screen name, phone number, or email address.
Tap the phone number, IM, or email address you
want to use to send the message when it
appears.
Multimedia messages consist of both text and pictures.
You can include pictures in JPG format.
Did You Know? You can send and receive text messages
even while you are on a phone call. This is
easiest when using a hands-free headset or
the speaker.
Ⅲ Tap
to open your full contact list. Tap the
contact you want or enter a name or address to
narrow the list.
Before You Begin: Make sure that your phone is on and that
you’re inside a coverage area (see “Turn
Ⅲ Enter a phone number for a recipient who is not a
contact.
Tip: Do you need to enter a short code that contains letters?
Use the keyboard to enter it; just press the letter keys. For
example, if the code is “win01,” press W to enter w, I to
enter i, and so on. No need to figure out the numbers that
correspond to the letters.
.
2. The first time you open Messaging, tap Done to
send a text or multimedia message. (Thereafter,
skip to step 3.)
4. Tap the To field and repeat step 3 to enter
additional recipients.
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5. Do one of the following to attach a picture to a
multimedia message:
Ⅲ Before entering the message text: Tap
album containing the picture you want. Tap the
picture, or tap New Photo and take the picture.
Tap Attach Photo.
. Tap the
Ⅲ After entering the message text: Open the
album containing the picture you want and tap
the picture, or tap New Photo and take the picture.
Tap Attach Photo.
6. Enter the message text and tap
.
Use Emoticons in a Message
Tip: You can also send a contact entry as part of a
multimedia message. Do this in the Contacts app (see
To include an emoticon in a text, multimedia, or IM
message, type in a keyboard character combination for
that emoticon. Most emoticons can be created by more
than one combination. After you send the message, the
emoticon image appears in the conversation on your
phone and on the recipient’s phone, as long as the
receiving IM application supports the image.
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This table shows the emoticons that are supported on
your phone.
To display this Enter any of these keyboard character
emoticon...
combinations...
Note: Emoticon combinations that use words, such as :cool
or :cry, are not supported in most chat applications.
Emoticons created using these combinations may not
appear correctly on the recipient’s phone.
:! :-! :eek
(
:-( =( =-( :sad
:O :-O :o :-o =O =-O =o
=-o :surprised :shock :omg
^^ ^_^ ^-^ :grin :biggrin
To display this Enter any of these keyboard character
emoticon...
combinations...
>:o >:-o >:O >:-O >:( >:-(
:angry :mad
<3 :heart
o_O :confused
O:) O:-) o:) o:-) :innocent :angel
:-* :* =* =-* :kiss
8) 8-) B) B-) :cool
:’( =’( :cry
:-D :D =D =-D laugh :lol
>:-) >:) >:-> >:> :evil :twisted
:[ :-[ =[ =-[ redface
:S :-S :s :-s %-( %( X-( X(
:eww :gross
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pictures in JPG format to your phone for viewing in the
Photos application.
To display this Enter any of these keyboard character
emoticon...
combinations...
.
:| :-| :neutral :meh
2. Tap a conversation to view messages.
:-& :& =& =-& :-@ :@ =@
=-@ :sick
3. In a multimedia message, tap a music, video, or
vCard file name to view the attached file.
((Attached pictures are displayed within the
message.) Tap Copy Photo to save an attached
JPG picture.)
:) :-) =) =-) :smile
:/ :-/ :\ :-\ =/ =-/ =\ =-\
Add a Contact From a Message
:doh
;) ;-) :wink
1. In a conversation, tap the header of a message
received from someone who is not a contact.
:P :-P :p :-p :b :-b =p =P
=b =-b =-p =-P :yuck :razz
2. Tap Add To Contacts.
3. Tap one of the following:
Save As New: Create a new contact for the name or
address.
Receive and View Text and Multimedia
Messages
Add To Existing: Tap the contact you want to add
the name or address to.
You can view pictures and videos and listen to music
files included in a multimedia message. You can save
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View a Contact’s Information From a
Message
Set Up an Instant Messaging (IM) Account
To use an IM account on your phone, such as a
GoogleTalk IM account, you must already have the
account online. If you have an IM account with a
provider that takes advantage of the Synergy feature,
that IM account is automatically added to your phone
when you enter your username and password for that
provider in Email, Calendar, or Contacts.
ᮣ
In a conversation, tap the header of a message
received from a contact to open the contact entry.
Dial a Number From a Message
ᮣ
Tap a phone number.
.
Delete a Message
2. Do one of the following:
Ⅲ The first time you open Messaging: Tap Add An
Account.
1. In a conversation, throw the message off the side
of the screen.
tap Preferences & Accounts. Tap Add IM Account.
2. Tap Delete to confirm.
Delete a Conversation
1. In Conversations view, throw the conversation off
the side of the screen.
2. Tap Delete to confirm.
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3. Tap the account type and enter your username
and password.
3. Tap
to the left of the text Offline and tap
Available.
4. Tap Sign In.
Sign Out of an IM Account
Sign In to an IM Account
.
.
2. Tap Buddies.
2. Tap Buddies.
3. Tap the status icon to the left of your online status
(Available or Busy) and tap Sign off.
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5. When the message recipient replies, the reply
appears below your message in the conversation.
(Repeat step 4 to send another message.)
Send and Receive IM Messages
Before You Begin: Make sure that your phone is on and that
you’re inside a coverage area (see “Turn
Change Your Online Status
.
.
2. Do one of the following to start or continue a
2. Tap Buddies.
conversation:
3. Tap the status icon to the left of the status
description, and tap your new status.
Ⅲ In Conversations or Buddies view, tap
to start
a new conversation.
4. Tap
to confirm your status.
Ⅲ In Conversations view, tap an existing
conversation and enter a new message.
Change Your Custom Message
Ⅲ In Buddies view, tap a buddy name and enter a
new message.
Your custom message is seen by your IM buddies. It
appears next to your IM screen name and status. It can
contain any text you want.
3. Tap Text or an IM account name in the upper-right
corner of the screen, and tap the IM account you
want to use.
.
4. Enter the message text and tap
.
2. Tap Buddies.
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3. Do one of the following:
Delete an IM Account
Ⅲ If you already have a custom message: Tap the
current message and enter the new message
text.
.
Accounts.
Ⅲ If you’re creating a custom message for the first
time: Tap the status text (Available, Busy, and so
on) and enter the custom message text.
3. Tap the account name.
4. Tap Remove Account, and tap Remove Account
again to confirm.
Change Your IM Account Username and
Password
Turn Messaging Notifications On or Off
If you change the username or password for your IM
account online, you need to enter the updated
information for the account on your phone.
You can set your phone to show a notification and/or
play a sound when a new message arrives. These
settings apply to all your Messaging accounts.
.
.
Accounts.
Accounts.
3. Tap the account name.
3. Turn either of the following new message
notifications on or off:
4. Enter the new information and tap Sign In.
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Show Notifications: Set whether a notification
appears when you receive a new message.
Play Sounds: Set whether an alert sound plays
when you receive a new message. The ringer
switch must be set to On for you to hear the sound.
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.
3C. Web and Wireless
Connections
2. The first time you open Location Services you may
be asked to review and accept the terms of use,
and decide whether to allow anonymous data
collection. Tap Next and do the following:
Ⅲ Review the terms of use.
ࡗ ࡗ ࡗ ࡗ ࡗ Ⅲ If you decide not to allow anonymous data
collection, tap the checkmark to remove it.
Ⅲ Tap Agree or Don’t Agree.
3. Decide whether to enable auto locate, or whether
you want to be asked each time an application
needs to know your location: Tap Auto Locate or
Ask Each Time.
Location Services
4. To change settings after you accept the terms of
use, tap On or Off for any of the following:
The Location Services application provides information
about your location to applications that request it. For
example, Google Maps may use your location
information if you need driving directions.
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Did You Know? The geotag is stored as an EXIF tag in the
photo file, not on the image itself. A common
use of the geotag occurs in online photo
services like Photobucket and desktop apps
like Google Earth, which use the data to
position the photo as a thumbnail on a map.
Ⅲ Background Data Collection: Turn on Background
Data Collection to allow the collection of
anonymous aggregate location data to improve
the quality of the location services provided to
applications that require them.
5. To choose how you want to be located, open
choose one or both of the following:
Ⅲ Auto Locate: If you turn Auto Locate off and an
application subsequently needs to know your
location, a notification appears asking if the
application can identify your location. Tap Allow
to turn on Location Services for that session only.
Ⅲ GPS.
Ⅲ Google Service.
Ⅲ Geotag Photos: If Geotag Photos is turned on,
photos are tagged with the latitude and longitude
coordinates of the location in which they were
taken.
Web
Go to a Website
The Web browser on your phone is capable of
displaying most Web content. The browser features the
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latest Web standard technologies such as HTML 4.01,
CSS 2.1, Ajax, and JavaScript. It does not support
plug-ins such as Flash or Java applets.
Did You Know? If you browse to a secure Web page, the lock
icon in the address line appears closed.
3. To cancel a page while it is loading, tap
.
.
2. Enter the address of the page. (You don’t need to
enter the prefix http://www.)
Go to a Website Using Search
You can also search the Web from the Launcher or
.
2. Enter the search term and tap a search option.
Open Another Browser
If you are looking at one Web page and need to check
something on a different one, simply open another
browser.
If the page appears in the list of viewed pages, tap
it to go there again. If not, press Enter
tap New card.
2. Enter an address or search term for the second
instance of the browser.
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3. To move between the two pages, tap the center of
the gesture area to display Card view. Tap one
Web page and then the other to go between the
two.
ⅷ Zoom in on a column of a Web page: Double-tap the
page to center a column and enlarge it. To zoom out
to see the whole page again, keep double-tapping.
ⅷ Pan a page: Tap, hold, and drag the page.
ⅷ Enter information in a form: Tap the form field. Enter or
Navigate a Web Page
select information and press Enter
.
message.
ⅷ Move back through previously viewed pages: Tap
or make the back gesture from right to left anywhere
in the gesture area.
ⅷ Display the address bar: Start typing a search term or
Web address, or scroll to the top of the page.
ⅷ Move forward through previously viewed pages:
Tap
or make the forward gesture from left to right
anywhere in the gesture area.
Add a Web Page to the Launcher
ⅷ Refresh the current page: Tap
.
ⅷ Scroll a page: Swipe up or down on the screen.
Add any Web pages you visit frequently to the
Launcher so you can access them in a few taps.
ⅷ View a Web page in landscape mode: Turn the phone
on its side. When the display is in landscape mode,
you can swipe up and down on the gesture area to
scroll up and down a page.
1. Open the page you want to add to the Launcher.
To Launcher.
ⅷ Zoom in or out on a page: Pinch out to enlarge items
onscreen. Pinch in to decrease the size of items
onscreen. Double-tap the screen to zoom in or out a
specified amount.
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useful gestures if you want to edit the page title.
URL: Enter or edit the URL for the page. For
example, change the URL to the home page of a
site instead of a drill-down page within the site.
4. Tap Add To Launcher.
The page now appears as an icon on the Launcher.
Tap the icon to open the page. To delete the page from
Create a Bookmark
1. Open the page you want to bookmark.
3. Enter any of the following:
Bookmark.
Icon: Tap the currently displayed page icon
thumbnail. Then tap, hold, and drag the Web page
to use a different portion of the page as the
Launcher icon. You can zoom in on or out of the
page while selecting the portion you want to use.
The portion that appears in the white square is
used as the icon. Tap Done.
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useful gestures if you want to edit the bookmark
title.
URL: Enter or edit the URL for the bookmark. For
example, change the URL to the home page of a
site instead of a drill-down page within the site.
4. Tap Add Bookmark.
The first 12 bookmarks you create become thumbnails
on the start page of the Web app.
Open a Bookmarked Page
Do one of the following:
3. Enter any of the following:
ⅷ From the start page when you open the browser, tap
a thumbnail.
Icon: Tap the currently displayed bookmark icon.
Then tap, hold, and drag the Web page to use a
different portion of the page as the bookmark icon.
You can zoom in on or out of the page while
selecting the portion you want to use. The portion
that appears in the white square is used as the
icon. If you add the bookmark to the Launcher, the
icon is used as the Launcher icon. Tap Done.
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ⅷ To open a bookmark if it’s not on the start page, or
after you navigate away from the start page, open the
bookmark.
Edit, Reorder, or Delete a Bookmark
2. Do one of the following:
Ⅲ Edit: Tap
to the right of the bookmark name.
Enter the new icon, title, or URL and tap Save
Bookmark.
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Ⅲ Reorder: Tap, hold, wait for the visual cue, and
then drag the bookmark.
You can also search for a recently viewed page by
entering a term or address in the address bar that
matches the page name or address.
Ⅲ Delete: Throw the bookmark off the side of the
screen and tap Delete.
Use Links on a Web Page
Return to Previously Viewed Web Pages
ⅷ To follow a link to another page: Zoom in on the page
(pinch out or double-tap the page), and tap the link.
ⅷ To dial a phone number that appears as a link: Tap the
link to display the dial pad with number entered, and
tap
.
Customize Web Browser Settings
.
2. Scroll to the page name and tap the page.
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Accept Cookies: Allows cookies from any website
you view, even if you are redirected to a site from
another site. Tap Yes to turn Accept Cookies off.
JavaScript” Tap On to turn off JavaScript. Turning
off JavaScript may prevent some websites from
functioning properly.
Clear History: Tap to delete your browsing history.
Clear Cookies: Tap to delete cookies used by some
websites to remember visiting history and user
settings.
Clear Cache: Tap to delete any Web page content
that has been stored in the local cache. This
ensures that you are viewing the most current
content when you visit a Web page.
3. Set any of the following:
Block Popups: Prevents websites from opening up
new browser windows. Tap Yes to turn Block
Popups off.
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In Google Maps, use these icons to do the
following:
Google Maps
Icon
Description
.
Search Map: Search for a location.
2. Tap Menu in the lower-right corner.
Show Traffic: View local traffic conditions.
Directions: Get directions.
Satellite: View a satellite photo of the map
area.
Map: Return to Map View from Satellite
View.
Help & Terms: Get help.
Clear Map: Clear the current map.
Close Menu: Close the Google Maps
menu.
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2. Tap Drive To.
Sprint Navigation
You can use Sprint Navigation to get driving directions,
check traffic conditions, and search for services.
Sign In to Sprint Navigation
The first time you use Sprint Navigation, you are asked
to sign in.
.
2. If prompted, tap Accept to turn on Location
Services.
3. Review the terms of use and tap Accept or Decline.
3. Tap any of the following:
4. Enter your first name, last name, and email
address (your email address is optional).
Ⅲ My Favorites: Tap
to add an address.
Ⅲ Recent Places: View directions to places you
visited recently.
5. Tap Continue.
Ⅲ Address: Search for directions to a specific street
address, intersection, or city.
Get Directions
Ⅲ Business: Search for a business address.
Ⅲ Airport: Get directions to an airport.
.
Ⅲ Contact: Get directions to a contact’s address.
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Search for a Service
Get Your Location and Local Traffic
Information
.
.
2. Tap Map & Traffic.
3. Use these icons to do the following:
Icon
Description
View traffic information.
See your current location.
View the map in 3D.
Return to the Sprint Navigation menu.
2. Tap Search.
3. Tap the Search Near field and tap where you want
to base your search.
4. Tap the Category field and tap the type of service
you are looking for.
5. Tap Search.
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Bluetooth® Wireless Technology
Bluetooth, and tap Turn on Bluetooth or Turn off
Bluetooth.
What is Bluetooth® Wireless Technology?
Make a Pairing Request to Another Device
With the Bluetooth® wireless technology on your phone,
you can connect to a number of Bluetooth devices,
including a hands-free device such as a headset or car
Before You Begin: The other device must be discoverable to
appear on your phone’s Devices list.
Check the documentation that came with
the other device for information on
making it discoverable.
Before you can connect to another Bluetooth device,
you need to pair with that device. You can either make
the pairing request from your phone (see “Make a
accept a pairing request from the other device (see
You can make a pairing request to a Bluetooth audio
device such as a headset, car kit, or A2DP device.
.
Turn the Bluetooth Feature On/Off
Do one of the following:
, and tap On or Off.
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Ⅲ The screen displays a passkey generated by your
phone: Enter the displayed passkey on the other
device.
Ⅲ The screen prompts you to enter a passkey: Check
the documentation that came with the other
device to see if there's a required passkey. If so,
enter that passkey on your phone. If not, make up
a passkey and enter it on both devices.
Tip: You can also open the Bluetooth app by opening the
Bluetooth Preferences.
Accept a Pairing Request From Another
Device
3. Tap Add device and tap the device name on the list
of available Bluetooth devices.
4. If a passkey is not required, pairing is complete
when the Devices list appears. (If a passkey is
required, tap Yes, allow.)
Note: Your phone is discoverable only when the Bluetooth
app is open, the app window is maximized, and
Bluetooth is turned on. If you move away from the
Bluetooth app, minimize the app to a card, or turn off
the screen, your phone is no longer discoverable.
5. Do one of the following:
Ⅲ An automatically generated passkey appears on the
passkey screen: Check the other device screen to
verify that the passkey is correct, and tap Yes,
connect to connect.
.
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3. Initiate a pairing from the other device.
Connect With a Paired Device
4. When the connection request appears, tap Yes,
allow.
After you pair with a device, you can connect to that
device without having to go through the pairing
process again.
5. If a passkey is not required, pairing is complete
when the Devices list appears. If a passkey screen
appears, do one of the following:
Note: To connect with a paired computer, you must initiate
the connection from the computer. See the computer
documentation for instructions.
Ⅲ An automatically generated passkey appears on the
passkey screen: Check the other device screen to
verify that the passkey is correct, and tap Yes,
connect to connect.
.
Ⅲ The screen displays a passkey generated by your
phone: Enter the displayed passkey on the other
device.
Ⅲ The screen prompts you to enter a passkey: Check
the documentation that came with the other
device to see if there's a required passkey. If so,
enter that passkey on your phone. If not, make up
a passkey and enter it on both devices.
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name.
Request From Another Device” on page 227). If all you
want to do is temporarily disconnect from a device, see
.
Disconnect From a Device
2. Throw the name off the side of the screen and tap
Delete.
Disconnecting from a device does not mean you delete
the relationship you created between the device and
your phone. See “Connect With a Paired Device” on
page 228 for instructions on how to reconnect with the
device.
Rename a Device
.
2. Tap and hold the device name.
.
3. Enter a new name.
2. Tap the connected device name to disconnect
from it. (Or tap another device name to disconnect
from the current device and connect to the new
device.)
Delete a Device
Deleting a device means you end the relationship you
created between your phone and the device. This
means that you must pair with the device again if you
want to connect (see “Make a Pairing Request to
3C. Web and Wireless Connections
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3C. Web and Wireless Connections
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For Users of Other Palm® Devices
4A. Troubleshooting
I Want to Transfer My Data From My
Computer
If you previously synchronized data from a Palm®
smartphone—such as contacts or calendar events—with
a desktop organizer such as Palm® Desktop by
ACCESS or Microsoft Outlook®, you can do a one-time,
one-way export of that data from the desktop organizer
to your Palm® Pixi™ phone.
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Important: If your desktop Outlook synchronizes with an
Exchange server using Microsoft Exchange
ActiveSync, you cannot do a one-way export of that
Outlook data to your phone. Instead, set up your
Exchange account to synchronize with your phone
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ Transferring Information From Your Computer (page 259) Windows: You can transfer contacts, calendar events,
tasks, and memos/notes from Palm Desktop software
by ACCESS version 6.2 and Microsoft Outlook 2003 or
later. If you don't have Palm Desktop version 6.2,
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Mac: You can transfer contacts, calendar events, and
tasks from Address Book, iCal, Palm Desktop software
by ACCESS version 6.2. If you don't have Palm Desktop
version 6.2, download it for free from palm.com/support
Battery
WARNING: Use only batteries and chargers that are
approved by Sprint and Palm with your phone.
Failure to use a battery or charger approved by
Sprint and Palm may increase the risk that your
phone will overheat, catch fire, or explode,
resulting in serious bodily injury, death, or
property damage. Use of unapproved third-party
power supply accessories may damage the
device and void the Limited Warranty for the
product.
Note: You can export data from Palm Desktop, Outlook on
your Windows computer, and Address Book and iCal
on your Mac computer, even if you never synchronized
with a Palm smartphone.
For instructions on doing a one-time, one-way export of
you data, see “How Do I Get Data Off My Computer?”
on page 77. For more detailed information, go to
I Can’t Charge the Battery
ⅷ If you’re using a new battery or a new charger, make
sure the battery and charger are approved by Palm
and Sprint for use with your phone. Failure to use an
approved battery or charger may prevent your phone
from turning on or being charged.
ⅷ If you’re using an existing, approved battery, the
battery may have reached the end of its useful life
and may need to be replaced. See “I Need to
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3. To begin separating the back cover from the body
of the phone: Use your thumbnail to release the
clasp at the midpoint of the left side of the phone
(see a in step 4).
I Need to Replace the Battery
Your Pixi phone comes with a replaceable battery. Be
sure to use a battery that is approved by Palm and
Sprint and that is compatible with your phone. Failure
to use the proper battery may result in personal injury
or product damage, and it voids your phone warranty.
Note: Please dispose of the old battery properly.
1. If the USB cable is attached to the phone,
disconnect the USB cable.
2. If a wired headset is attached to the phone,
disconnect the headset.
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4. Run your thumbnail around the hairline opening to
release the upper-left and top clasps. (You may
hear a sound when the clasp releases.)
5. Run your thumbnail around the hairline opening to
release the bottom-left and bottom clasps. (End
at (b).)
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6. Swing the body of the phone out of the back cover
as if the right side were a hinge.
7. Remove the battery by sliding your finger under
the groove at the side of the battery.
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8. Insert the new battery.
9. To replace the back cover: Insert the ringer switch
into the hole provided for it on the right side of the
back cover.
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10. Press the back cover and the body of the phone
together at each pair of clasps. (You can feel the
clasps engage.)
11. Press and hold power
on the upper-left corner
of your phone until you see the Palm logo on the
screen (approximately five seconds). (Please be
patient while your phone starts up.)
Tip: If your phone does not turn on after you insert the battery
and press and hold power, you need to charge the
I Can’t Get My Screen to Turn On After
Removing and Replacing the Battery
Removing the battery turns off your phone completely,
so you can’t just press power
Instead, press and hold power
to turn on the screen.
until you see the
Palm logo on the screen (approximately five seconds).
Please be patient while your phone starts up.
Tip: If your phone does not turn on after you press and hold
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4. Run your thumbnail around the hairline opening to
release the upper-left and top clasps. (You may
hear a sound when the clasp releases.)
I Can’t Get the Back Cover Off
1. If the USB cable is attached to the phone,
disconnect the USB cable.
2. If a wired headset is attached to the phone,
disconnect the headset.
3. To begin separating the back cover from the body
of the phone: Use your thumbnail to release the
clasp at the midpoint of the left side of the phone
(see a in step 4).
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5. Run your thumbnail around the hairline opening to
release the bottom-left and bottom clasps. (End at
(b).)
6. Swing the body of the phone out of the back cover
as if the right side were a hinge.
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2. Press the back cover and the body of the phone
together at each pair of clasps. (You can feel the
clasps engage.)
I Can’t Get the Back Cover Back On
1. Insert the ringer switch into the hole provided for it
on the right side of the back cover.
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3. Press and hold power
on the upper-left corner
3. Look closely at the screen. (If you can see a dim
image, try adjusting the screen brightness (see
of your phone until you see the Palm logo on the
screen (approximately five seconds). (Please be
patient while your phone starts up.)
4. If the problem persists, connect your phone to the
(If you see a dim image, try to restart your phone
Tip: If your phone does not turn on after you insert the battery
and press and hold power, you need to charge the
5. If that doesn’t work, press and hold power
and
slide the ringer switch three times to restart your
phone. (Please be patient while your phone starts
up.)
Screen and Performance
The Screen Appears Blank
An Application Is Not Responding to Taps
To save power, the screen dims automatically after a
period of inactivity, and then turns off.
Try the following steps in sequence:
If you just inserted or replaced the battery, you need to
and restart your phone (see
press and hold power
until you see the Palm logo
on the screen. Otherwise, follow these steps in
sequence if you see a blank screen:
2. If the screen does not respond to taps at all, press
and hold power
and slide the ringer switch
1. To brighten the screen if it has dimmed, tap the
screen.
three times to restart your phone. (Please be
patient while your phone starts up.)
2. To turn on the screen, press power
up to unlock the screen
. Drag
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Applications Are Running Slower Than
Usual
My Gestures in the Gesture Area Aren’t
Working
ⅷ Some gestures begin in the gesture area and end in
the touchscreen, and vice versa. Crossing the border
between the two areas with your finger is crucial to
making the gesture successfully. Likewise, the drag
gesture for opening a menu begins at the top of the
phone, above the screen, and crosses down onto the
screen.
Tip: Be sure that any third-party applications you install are
compatible with the Palm® webOS™ platform.
Applications written for Palm smartphones using the
Palm OS operating system or Windows Mobile are not
compatible with your Pixi phone. If you can try a free
version of the software before purchasing it, you can test it
first to make sure it works properly. In App Catalog, you
can purchase the Classic application from MotionApps to
run Palm OS applications on your Pixi phone.
ⅷ If you cannot make the back gesture, check to see if
you have the next/previous app gestures turned on
If so, you need to make a short swipe left for the back
gesture, and a full swipe right or left for the next or
previous open app.
1. Tap the center of the gesture area to display Card
view.
2. Scroll through the cards and note how many
applications you have running.
ⅷ Likewise, you can’t use the next/previous app
gestures unless you turn them on (see “Turn
3. Close any application you are not using by
throwing its card off the top of the screen.
If the problem persists, try restarting your phone (see
You can see animations of many gestures: Open
Help
watch the animations on your desktop computer.
4A. Troubleshooting
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ⅷ Outdoors, move away from large buildings, trees, or
electrical wires.
There Are Small Icons in the Lower-Right
Corner of the Screen
ⅷ In a vehicle, move your phone so that it’s level with a
window.
Those icons represent notifications that you have not
opened or dismissed. For most types of notifications, if
you do not tap a notification after a few seconds, it
becomes an icon in the lower-right portion of the
screen. If you see one or more icons, tap anywhere on
the bottom of the screen to display your notifications.
My Phone Won’t Connect to the Mobile
Network
ⅷ Try the suggestions in the preceding section for
weak signals.
Phone
Signal Strength Is Weak
Become familiar with low coverage areas where you
live, commute, work, and play. Then you know when to
expect signal-strength issues.
I See Five Bars in the Signal-Strength Icon,
but I Still Can’t Connect to the Network
ⅷ If you’re standing, move about 3 meters in any
direction.
The signal-strength
icon always displays five bars.
Your signal strength is indicated by the number of bars
that are shaded white. If most or all of the bars are gray,
you are in an area of weak or no coverage.
ⅷ In a building, move near a window. Open any metal
blinds.
ⅷ In a building, move outdoors or to a more open area.
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ⅷ Check the signal-strength
weak, try to find an area with better coverage (see
icon. If the signal is
The Other Person Hears an Echo
ⅷ Try decreasing the volume on your phone—whether
you are using the speakerphone or the earpiece—to
avoid coupling or feedback on the other person’s
end.
I Hear Static or Interference
Check the signal-strength
try to find an area with better coverage (see “Signal
icon. If the signal is weak,
ⅷ Position the earpiece closer to your ear to prevent
sound leaking back into the microphone.
ⅷ If you’re using the speakerphone feature with your
phone lying on a flat surface, try turning the phone
face down (screen facing the surface).
If you’re using a hands-free device enabled with
Bluetooth® wireless technology, try the following:
ⅷ Move your phone closer to the hands-free device.
Audio quality degrades as the distance between
your phone and the hands-free device increases.
The effective range for a hands-free device varies
among manufacturers.
I Hear My Own Voice Echo
Ask the person on the other end of the call to turn
down the volume on his or her phone or to hold the
phone closer to his or her ear.
ⅷ Confirm that no obstructions, including your body,
are between the phone and your hands-free device.
For example, move your phone to the same side of
your body as your hands-free device.
My Voice Is Too Quiet on the Other End
ⅷ Be sure to position the microphone, which is on the
lower-left side of the keyboard next to the Option
key, close to your mouth. Make sure you are not
covering the microphone with your cheek or chin.
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My Phone Seems to Turn Off by Itself
Hands-Free Devices
Your phone has a power-saving feature that’s set to
turn off the screen if it has been idle for one minute.
You can change the auto-shut off interval (see “Set the
I Can’t Make or Receive Calls Using a
Bluetooth® Hands-Free Device
Verify all of the following:
If you restart your phone, any wireless services are
automatically turned on if they were on before the
restart. However, if the phone can’t determine if a
wireless service was on before the restart, that service
does not automatically turn on (see “Turn the Phone
ⅷ Your Bluetooth hands-free device is charged and
turned on.
ⅷ You have already formed a partnership between your
phone and your hands-free device, and the
hands-free device appears in the Devices list (see
If the problem persists and you’re using third-party
applications, see “Third-Party Applications” on
page 261 for additional suggestions.
ⅷ Your phone is within range of the hands-free device.
Bluetooth range is up to 10 meters in optimum
environmental conditions, which include the absence
of obstacles, radio interference from nearby
electronic equipment, and other factors.
ⅷ You are away from other devices using the 2.4GHz
radio frequency, such as cordless phones and
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microwaves. If this is impossible, move the phone
closer to the hands-free device.
ⅷ Move to a quieter location to reduce environmental
noise.
ⅷ The hands-free device is compatible with your
supported devices.
Some Features of My Hands-Free Device
Don’t Work With My Phone
I Lost the Connection Between My Phone
and My Bluetooth Headset
ensure that your device is compatible with your Pixi
phone.
If your headset isn’t working, delete the existing
partnership (see “Delete a Device” on page 229) and
ⅷ Not all hands-free features work with every
hands-free device. Check the documentation that
came with your hands-free device or the
manufacturer’s website for feature-compatibility
information specific to your device.
I Hear Static or Interference When Using
My Hands-Free Device
Synchronization
ⅷ Try moving your phone closer to the hands-free
device. Audio quality degrades as the distance
between your phone and the hands-free device
increases. The effective range for a hands-free
device varies among manufacturers.
What Is Synchronization?
Anytime you are in Email, Calendar, or Contacts, you
can set up a relationship to wirelessly sync data with
selected service providers—for example, Google or
Microsoft Exchange ActiveSync® (EAS—check to see if
ⅷ Confirm that no obstructions, including your body,
are between the phone and your hands-free device.
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your company supports this). Sync means that if you
enter, change, or delete information in one location, the
change automatically shows up in the other location.
So if you enter a Google contact in the Contacts
application on your phone, the contact appears in your
online Google contacts—no need to enter it twice.
You can also set up the Messaging application to work
with an online instant messaging (IM) account (see
page 209), and the Photos application to work with an
online pictures account such as Facebook or
You must already have an account with a service
provider before you can set it up on your phone.
page 294 for the current list of online accounts that
synchronize your info and those that do a one-way
transfer of info either from the Web to your phone, or
from your phone to the Web.
How Do I Set Up Synchronization With an
Online Account?
The first time you open Email, Contacts, or Calendar,
you are given the option to enter settings for one or
more online accounts (see “Set Up Email” on
page 137). For any account, you need to enter the
settings in only one of these applications to
synchronize data for all three.
I Don’t Want to Sync Calendar or Contact
Information With My Online Account—Just
Email
If you do not want to sync a Google application with an
online account, you can remove that account from
within the application. The online account continues to
sync with any other related Google applications.
You can add additional accounts at any time using the
preferences in any of these applications (see “Set
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If you have data from a Palm smartphone in Outlook or
Palm Desktop software, you can do a one-time,
one-way export of the data from the desktop
Important: You cannot remove individual Exchange account
applications. If you remove your Exchange account
from one application, sync stops with all your
Exchange apps.
application to your phone (see “How Do I Get Data Off
to sync with an online account. You can also assign it
to the Palm profile account. Data in this account is
backed up to your Palm profile daily, so you can
retrieve it if you need to reset your phone. But it is not a
true sync because you cannot change your Palm
profile data anywhere except on your phone.
Accounts.
3. Tap the account name.
4. Tap Remove Account, and then tap Remove [app
name] Account.
If your desktop Outlook synchronizes with an Exchange
server using Microsoft Exchange ActiveSync, you
cannot do a one-way export of that Outlook data to
your phone. However, you can synchronize the Outlook
data wirelessly with your phone through your Exchange
account.
I Want to Sync With Outlook or Palm
Desktop Software on My Computer
By default, your Pixi phone does not support
synchronization with Palm Desktop software or Outlook
on your desktop computer. Your Pixi phone, however,
gives you options for synchronization without a cable.
You can sync with online services that Palm has
partnered with so that you can store and sync your info
in online accounts. You can access your data even
when you are not able to make a connection to the
Web, because your data is cached on your phone.
Tip: A number of third-party applications (sold separately) are
available that let you synchronize data on your Pixi phone
learn more.
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I Have an Exchange ActiveSync Account
at Work, but My Data Is Not Being
Downloaded to My Phone
A Notification Tells Me That ActiveSync
Encountered a Problem on the Server
There is a temporary problem with the server, or the
server may be temporarily overloaded. Try again later,
and if the problem persists, contact your system
administrator.
Check with your system administrator to obtain or verify
the name of the mail server that offers you wireless
access to the corporate mail system. If you cannot
obtain the name of this server (some companies do
not give it out because they do not want wireless
access to their servers), you cannot synchronize with
your Exchange ActiveSync account.
A Notification Tells Me That There Is Not
Enough Free Memory to Synchronize
1. Tap the center of the gesture area to display Card
If your company requires you to change your password
for accessing your Exchange ActiveSync account, you
must change the password on your phone (see
view.
2. Scroll through the cards and note how many
applications you have running.
3. Close any application you are not using by
I Entered the Settings to Sync With
Exchange ActiveSync, but I Can’t
Synchronize With My Company’s
Exchange Server
throwing its card off the top of the screen.
If the previous steps don’t fix the problem, see “Making
suggestions.
Check with your system administrator to find out if a
systemwide locking policy is in place.
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the error persists, be aware that items causing this type
of error are skipped and do not show up again.
A Notification Tells Me That the Server
Could Not Be Reached
Make sure your phone is connected to the Sprint
Sending and Receiving Data in
Email, Messaging, and Web
If you have a network connection and receive this
notification, it means your phone had to wait too long to
connect to the Exchange server. The connection may
have been lost, the server may be temporarily
overloaded, or the server may have encountered an
internal error. Check your Exchange server name and
proxy server settings (see “Set Up Email: Microsoft
again later.
I Can’t Tell If Data Services Are Available
The following icons appear in the title bar to indicate
whether data services are available. If you don’t see
one of these icons, you cannot open a data
connection:
Key Term: 1xRTT (single-carrier [1x] radio transmission
technology): A wireless technology that can
provide fast data transfer and Internet access, with
average speeds of 60-to-80Kbps and bursts of up
to 144Kbps.
A Notification Tells Me That ActiveSync
Encountered a Problem With [item Type]
[item Name]
Key Term: EvDO (Evolution Data Optimized): A wireless
broadband technology that is designed for very
high-speed data transfer, with average download
speeds of 400-to-600Kbps, and capable of
reaching speeds up to 3.2Mbps and upload
speeds up to 1.8Mbps.
There was an error while synchronizing a single item.
This error can usually be corrected only by deleting the
item that caused the error. If you sync again to see if
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account, verify that the account complies with your
email provider’s requirements:
Your phone is connected to a 1x data network.
Data is not currently being transmitted over the
network.
ⅷ Verify both your password and your username for
your email account.
Your phone is connected to a 1x data network
and data is being transmitted over the network.
ⅷ If you changed your password in an online email
account, you must change the password on your
phone (see “Change Account Login Settings” on
Your phone is connected to an EvDO data
network. Data is not currently being transmitted
over the network.
ⅷ Some wireless service providers have other
requirements specific to their service. Check with
Sprint to find out whether any provider-specific
requirements exist.
Your phone is connected to an EvDO data
network and data is being transmitted over the
network.
ⅷ Make sure your ISP or email provider allows you to
access email on a phone. (Some providers do not
offer this option at all; other providers require an
upgrade for you to access email on a phone.).
Email
I Have Problems Using My Account
ⅷ Email provider settings may change. If your email
account was working but you are currently
experiencing problems, check with your email
provider to find out whether any of the account
settings have changed.
Occasionally you may experience problems using an
email account after you set it up. If you followed the
account setup procedure (see “Set Up Email” on
page 187) and are experiencing problems using the
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ⅷ Enter the name of a different outgoing mail server for
page 190). Many ISPs, such as cable companies,
require that you have an Internet connection to their
network to send email through their servers. In this
case, you can almost always receive email from
these accounts, but if you want to send email, you
must send it through another server. Check with your
email service provider for the correct outgoing mail
server name.
I Have Problems Sending and Receiving
Email
ⅷ Make sure your phone is on and that your data
connection to your mail server or email service
provider has not been interrupted (see “Turn the
ⅷ Short periods of time when email is unavailable are
common, due to server problems or poor wireless
coverage. If you have problems sending or receiving
mail for an extended period of time, check with your
ISP or email service provider to verify that the service
is working properly, and check with Sprint for outage
information in your area.
After I Receive Messages, Older
Messages Disappear From My Inbox
When email sync takes place, the last three days’ worth
of email messages is downloaded from your mail
server to your Inbox. All messages older than three
days are removed from your Inbox; they are not deleted
on the server, however.
I Have Problems Sending Email (IMAP and
POP Accounts)
If you are able to receive email messages but cannot
send them, try the following:
You can change the setting to download only one or
two days’ worth of messages. If you select one of these
options, any messages older than one or two days are
deleted from your Inbox. You can also change the
setting to download all messages regardless of the
Providers” on page 190). Many service providers
require authenticated access, or ESMTP, to use their
SMTP servers for outgoing mail.
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date, in which case all messages continue to appear in
your Inbox (see “Enter Advanced Account Settings” on
Ⅲ If you are in roaming coverage, check to see if
you have data roaming enabled. Open
Phone
Preferences. Under Network, tap Data Roaming
and tap Enabled.
Messaging
ⅷ If possible, contact the recipient of the message, and
make sure the receiving device can handle the type
of message you’re sending.
I Can’t Send or Receive Text or Multimedia
Messages
ⅷ If a message arrives but does not display a
notification, restart your phone (see “Restart Your
I Want to Send a Video in a Multimedia
Message, but Do Not See It on the List of
Items I Can Attach
ⅷ For multimedia messages, do the following:.
Ⅲ Contact Sprint to verify that messaging services
have been correctly activated on your phone, and
that they are available at your location. (Sprint
should be able to tell you if messaging services
have been experiencing transmission delays.).
You can attach only pictures in JPG format to outgoing
multimedia messages. To send files of other types,
attach them to an email message (see “Add
Ⅲ Check to see if you have data services enabled.
Open Phone
and tap Preferences. Under Network, make sure
Data Usage is set to On.
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I Can’t Access a Page
Web
1. Make sure you have Internet access:
My Phone Won’t Connect to the Internet
you’ve loaded before.
and try to view a Web page
Your phone supports EvDO and 1xRTT wireless data
networks.
Ⅲ To ensure that you’re viewing the page directly
from the Internet, tap
.
ⅷ Check to see if you have data services enabled.
Ⅲ After confirming your Internet connection, try to
view the page again. If it comes up blank,
Open Phone
tap Preferences. Under Network, make sure Data
Usage is set to On.
tap
.
Ⅲ If you’re still having trouble, the page may contain
elements that are not supported by the browser,
such as Flash, Shockwave, VBScript, WML script,
and other plug-ins.
ⅷ If you are in roaming coverage, check to see if you
have data roaming enabled. Open Phone
Network, tap Data Roaming and tap Enabled.
, open
2. Some websites redirect simple Web addresses
given to the public to actual Web addresses that
are more complex (for example, if you enter the
(If your phone’s browser can’t follow the redirect,
enter the Web address in a desktop browser and
read the actual Web address in the address bar.
Then enter the actual address in your phone’s
browser.)
ⅷ Contact Sprint to verify that your subscription plan
has been correctly activated. Sprint should also be
able to tell you if there are any outages in your
location.
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An Image or Map Is Too Small on My
Screen
Calendar and Contacts
I Haven’t Entered Any Contacts or
Calendar Events on my Phone, but When I
Open Those Apps, I See Entries
Do either of the following:
ⅷ To switch to landscape mode to see more of the
image, turn the phone on its side.
ⅷ To zoom in on the image, pinch out or double-tap
the screen.
The entries you see displayed in Calendar or Contacts
have been downloaded to your phone from one of your
online accounts such as Google or Microsoft
A Secure Site Refuses to Permit a
Transaction
Exchange ActiveSync. Anytime you are in Email,
Calendar, or Contacts, you can set up a relationship to
wirelessly sync data with one of these accounts. And
after you enter the account settings in just one of these
apps, any information you have online is automatically
downloaded to all three—so if you set up a Gmail
account in Email but also have a Google calendar, your
phone’s calendar automatically displays events entered
in your Google calendar.
Some websites don’t support certain browsers for
transactions. Contact the site’s webmaster to make
sure the site allows transactions using your phone’s
Web browser.
You can remove an online account from an application
so that that app no longer syncs with that account (see
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In Email, you can turn off the smart folder for All
Then make the inboxes of your individual accounts
favorites so that they're always easy to see in Account
List view (see “Add a Folder as a Favorite” on
My Personal and Work Contact and
Calendar Information Is Getting Merged
Into a Single View—I’d Rather Keep Them
Separate
The Palm® Synergy™ feature on your phone displays
information from several sources in a single view, so
you can access your info quickly, without having to
remember where you stored it. But though the
information is visible in one view, the sources of that
information are kept separate.
I Started Entering a Contact’s Name in
Universal Search, but I’m Not Seeing the
Person in the Results
ⅷ You need to enter at least two letters in universal
search before contact matches are returned.
ⅷ If the contact is a linked contact, universal search
searches on the primary profile only. Scroll through
the contact match results to make sure that universal
search did not return a different match for your
contact from the one you were expecting.
In Calendar, to see events from just one calendar, tap
the word All in the upper-right corner of the screen and
pick the account you want to see. See “Change the
For example, suppose you’re searching for your
friend Ed Smith’s contact info. You have three
contact entries for Ed that are linked, and the
primary entry happens to be the one listed by Ed’s
screen name, ScubaEd. Typing es is not going to
find Ed’s contact; you have to type scu. To correct
In Contacts, the list view shows all contacts from all
accounts. You can, however, see what data comes
from which account by opening the contact and
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this, make the contact listing Ed’s real name the
primary contact (see “Link a Contact” on
subject in front of a window or light. If the light is
behind the subject, try moving closer to the subject
and enabling the flash.
ⅷ Make sure the subject is at least 0.5 meter away from
the camera to ensure good focus.
Camera
Amazon MP3
Here are some tips for taking good pictures with the
camera:
ⅷ Clean the camera’s lens with a soft, lint-free cloth.
I Bought a Song From Amazon MP3, but It
Isn’t Showing Up on My Phone
ⅷ Take pictures in bright lighting conditions. Low-light
images may be grainy, due to the sensitivity of the
camera.
Occasionally, the download process may be
interrupted, so a song you purchased may not be
successfully downloaded to your phone. To confirm the
purchase and download of a song, log in to your
Amazon account from your computer. If the song
shows up there as purchased and downloaded,
contact Amazon support and let them know you never
received your song.
ⅷ Hold the phone as still as possible. Try supporting
your picture-taking arm up against your body or a
stationary object (such as a wall).
ⅷ Keep the subject of the pictures still. Exposure time is
longer with lower light levels, so you may see a blur.
ⅷ For best results, verify that you have the brightest light
source coming from behind you, lighting the
subject’s face. Avoid taking indoor pictures with the
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For a list of supported photo types, see “Photos” on
page 102. For a list of supported music file types, see
Transferring Information From Your
Computer
I Bought a Song Through Amazon MP3
and Want to Transfer It to My Computer
When I Open the Palm Pixi Drive Folder on
My Computer, I see Subfolders. Do I Need
to Move My Files Into These Folders?
You can copy music files on your phone to your
computer for use with a desktop music player. For
instructions, see “Copy Files Between Your Phone and
The default folders are there to help you organize files
you copy to and from your computer. But you can copy
files from your computer into any folder you want—you
can create your own folders, or just drag your files to
the top level of the drive. As long as the file is in a
supported format, your phone can detect and open it.
I Copied Files From My Computer, but I
Can’t See or Play Them on My Phone
Note: If you move a music file into the ringtones folder, the
When you connect your phone to your computer in
USB Drive mode, you can copy any file onto your
phone. However, each media application on your
phone—Photos, Music, and Videos—can display or play
files in certain file formats only. If your media file is in an
unsupported format, you can’t use it on your phone.
Music application cannot find it.
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How Do I Get My Data Back After a Full or
Partial Erase?
Backing Up and Restoring Data
I Need to Reset My Phone but Don’t
Understand the Difference Between a
Partial Erase and a Full Erase
After a full or a partial erase, on your phone, enter your
existing Palm profile email address, and password—
don’t create a new one! When you do this, all data that
has been backed up to your profile—contacts, calendar
events, and tasks, as well as apps you bought through
App Catalog—is restored to your phone. Information
about your online accounts is also restored to your
phone, so those online accounts are set up again
automatically on your phone and synchronization
begins again as well.
Both a partial erase and a full erase delete all personal
information, such as events, contacts, and tasks, as well
as applications you have added, such as third-party
software, on your phone. In addition, a full erase
deletes all files stored in the USB Drive of your phone,
which includes all pictures, videos, music files,
documents, PDF files, and ringtones.
A full erase deletes everything deleted by a partial
erase, plus everything you stored in your phone's USB
Drive (photos, videos, music, documents, PDF files,
ringtones, and so on). You need to have copies of
those files available elsewhere if you want to restore
them to your phone. For example, you can save copies
on your computer and then transfer them back to your
phone (see “Copy Files Between Your Phone and Your
For more information, see “Erase Data and Reset Your
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can use webOS DoctorTM to restore your phone and
install the system update from your computer using the
USB cable. On your computer, go to palm.com/support
to download webOS Doctor.
Updates
I Dismissed a System Update Notification,
and Now I Don’t Know How to Get the
Update on My Phone
Third-Party Applications
If you have a phone network connection and the
battery has at least a 30% charge, you can start the
Some third-party applications may cause conflicts with
your phone. Third-party applications that modify the
wireless features of your phone may require extra
troubleshooting. Use caution when installing the
following:
. Your phone
checks for the availability of the update, and if one is
available, tap Download Now. The download happens
in the background, so you can continue to use your
phone until the actual installation takes over.
ⅷ Ringtone managers.
ⅷ Caller ID applications.
ⅷ Instant messaging.
After the update has finished being downloaded, tap
Install Now to install the update on your phone.
ⅷ Applications that modify when your phone or data
connections turn on or off and how your phone
behaves.
My Phone Froze While I Was Downloading
or Installing a System Update
During a wireless software update, there’s a small
chance that your phone may freeze and stop
responding to taps or key presses. If this happens, you
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If you recently installed an application and your phone
seems to be stuck, try the following in sequence until
the problem is resolved:
8. If the problem recurs, delete the last application
you installed and report the problem to its
developer.
Getting More Help
2. Make sure your third-party applications are up to
page 67).
Contact the author or vendor of any third-party software
if you require further assistance. Neither Palm nor
Sprint provides technical support for applications that
are not built into your phone.
4. Delete the most recently installed application, or
the application you think could be causing the
problem, from your phone (see “Delete an
Application” on page 52). (Perform a backup (see
Making Room on Your Phone
If you store a large number of files, or install many
third-party applications, the internal memory on your
phone may fill up. Here are some ways to clear space
on your phone:
ⅷ Photos, Videos, Music, Amazon MP3, Doc View, PDF
View: Large media files take up a lot of memory.
Move files to your computer (see “Copy Files
page 73), or delete them from your phone.
6. Enter your Palm profile email address and
password to restore your backed-up information.
7. If the problem is resolved, begin reinstalling your
third-party applications one at a time.
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ⅷ Email: Email attachments can be large and consume
lots of memory. Copy attachments to your computer
Computer” on page 73), or delete large files from
You can also empty the deleted items folder.
ⅷ Web: Delete stored Web browsing information by
clearing your history, cookies, and cache
ⅷ Third-party applications: You can delete infrequently
used applications (see “Delete an Application” on
page 52).
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application update: An update from the developer of
an application you bought through App Catalog on
your phone. When an application update is available, a
notification appears on your phone. You can also
check for application updates manually. Additional fees
may apply. See “Update the Software on Your Phone”
4B. Glossary
airplane mode: A mode in which all the wireless
services on your phone are turned off. Wireless
services include the phone used for making and
receiving calls, and Bluetooth® wireless technology.
back: The gesture you use to move up one level from
a detailed view to a more general view of the
application you’re working in. For example, when you
finish reading an email message, make the back
gesture to close the message and return to your list of
messages. Or when you finish writing a memo, make
the back gesture to close and save the memo and
return to the display of all your memos. See “Go Up
Making the back gesture is also the way you save your
work in many apps. If you don't see a Done button,
make the back gesture to save your work.
application menu: A menu that contains application
commands such as cut, copy, and paste (where
available); preferences; and application help. To open
the application menu, tap the application name in the
upper-left corner of the screen. See also “connection
application search: The feature that lets you search
for entries within an application by typing a search term
when the list view is displayed—for example, a contact
name or phone number, the subject text of an email
message, or a few words from a memo. See also
card: A minimized view of an open application. You
can easily move among and reorder cards in Card
view. Tap a card to restore the full-screen view of the
application and continue working in it. See also “Card
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Card view: The view on your phone that displays
applications as minimized cards, allowing you to easily
move among and reorder them. Don’t confuse Card
with “Quick Launch” on page 267, shows you all the
apps you have on your phone, not just the open ones.
To display Card view from any open application
window, flick up from the gesture area to the screen, or
tap the center of the gesture area. Card view displays
your wallpaper.
calendar events from a desktop organizer to your
drag: A slow movement of the finger up or down on
the touchscreen.
flick: A very fast skimming of the finger horizontally or
vertically on the touchscreen.
gesture area: The strip beneath the touchscreen that
you use to perform the back gesture, among others.
Some gestures you begin in the gesture area and
complete on the touchscreen, for example, the slow
you have an application filling the screen.
connection menu: A menu that lets you turn on or off
connection features including Bluetooth® wireless
technology, and all wireless services (airplane mode).
To open the connection menu, tap the upper-right
corner of the screen. See also “application menu” on
Launcher: A group of screens displaying all your
applications. To open the Launcher, tap
Launch” on page 267, or flick up twice from the gesture
area to the screen. If you are in Card view, flick up once
from the gesture area to the screen to open the
Launcher. In the Launcher, swipe up, down, left, and
right to see all your apps. Tap an app icon to open it.
dashboard: A list of all your notifications. When one or
more notification icons appear at the bottom of the
screen, tap the icons to open the dashboard. Tap a
dashboard item to act on it. See also “notification” on
linked contact: A contact containing information from
more than one source. For example, if you have you
have a work contact in Exchange ActiveSync and a
personal contact for the same person in Google, the
Data Transfer Assistant: A tool that allows you to do a
one-way transfer of information such as contacts and
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Contacts application automatically recognizes the
connection and links the two contacts so that you can
see all the information in one place—but the
information is kept separate in the different accounts
where it originated. You can also manually link and
unlink contacts.
and more. In most cases, you can tap a notification to
act on it. See also “dashboard” on page 265.
online account: An account that you have with an
online service such as Google or Microsoft Exchange
ActiveSync. You can synchronize contacts, calendar
events, and email between your phone and many of
your online accounts.
merged view: A feature on your phone that displays
data from several sources in a single view, but keeps
the sources of your data separate.
Option
key: The key you use to enter characters
that appear above the letters on the keyboard keys.
Press once to enter a single character. Press twice to
lock the alternate character feature, so you can enter a
series of characters. Also, press and hold Option
and then drag your finger onscreen to move the cursor
in text.
Let’s say you use Google calendar for your personal
events and your company’s Outlook calendar for
business events. Your phone’s Calendar application
displays events from both calendars in a single view,
called All.
Likewise, if you set up multiple email accounts, the
Email application displays the messages from all your
account inboxes in a single view, called All inboxes.
And in Messaging, all your messages with a person
show up in a single conversation view, whether they
are text, multimedia, or instant messages. See also
Palm profile: A Palm profile gives you access to
services like automatic updates, backup of your data,
and more. You create a Palm profile by entering a
working email address during initial setup of your
page 16. Your Palm profile also identifies the location
on the Web where the data you store in your Palm
Profile account is backed up. (You cannot see or
change this data on the Web, however.) See also “Palm
notification: A message that appears at the bottom of
the screen alerting you of an incoming or missed call;
voicemail, email, or text messages; an upcoming event;
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Palm profile account: An account you can use to
assign contacts and calendar events you create on
your phone. Palm profile items are included in the daily
backup of information to your Palm profile but do not
synchronize with any of your online accounts. See also
smart folder: One of two folders—All Inboxes and All
Flagged—that can be set to appear at the top of the
Account List view in the Email application See “Set
swipe: A light, fast horizontal movement with the finger
from right to left or left to right on the touchscreen or
the gesture area.
pinch: A gesture used to go in for a magnified view
(zoom in) or move out to see a larger area (zoom out).
To zoom in, you pinch out: Place the thumb and index
fingertips close together on the touchscreen; then
slowly spread them apart. To zoom out, you pinch in:
Place the thumb and index fingertips apart on the
touchscreen, and slowly bring them together.
Sym
key: The key you use to enter symbols and
accented characters. Press Sym to open the full table
of symbols. Press Sym + a letter key to narrow the table
to symbols associated with that letter—for example,
press
+ e to enter é.
SynergyTM feature: The feature from Palm that lets you
take advantage of merged views and linked contacts
Quick Launch: A bar of up to five icons that give you
quick access to applications. Quick Launch always
appears at the bottom of Card view and the Launcher.
By default, Quick Launch displays icons for the
following apps: Phone, Email, Contacts, and Calendar.
The fifth icon is the Launcher. Tap a Quick Launch icon
to open the app.
system update: Updates provided by Palm to the
Palm® webOS™ platform and core applications such as
Contacts and Calendar. When a system update is
available, a notification appears on your phone. You
can also check for system updates manually. See
You can also open Quick Launch from any maximized
application window by dragging up from the gesture
area to the screen. Move your finger to the app you
want, and then lift your finger. The application opens.
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tap: A light quick touch on the touchscreen. Use the
fleshy part of your fingertip to tap. Don’t tap with a
fingernail, and don’t use a pen or pencil—the screen
does not respond to touches like that. Also, don't bear
down. Make the tap firmly, but lightly.
universal search: The feature that lets you make calls,
search for applications and contacts on your phone,
and search the Web simply by typing the number or
search term in either Card view or the Launcher. See
webOSTM platform: The operating system of your
Palm® Pixi™ phone. Key features of the webOS platform
include gestures, cards, merged views, and linked
contacts.
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FCC Statements
5A. Regulatory and Safety
Information
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee
that interference will not occur in a particular
ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ ࡗ installation. If this equipment does cause harmful
interference to radio or television reception, which can
be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference
by one or more of the following measures:
ⅷ Reorient or relocate the receiving antenna.
ⅷ Increase the separation between the equipment and
receiver.
ⅷ Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
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ⅷ Consult the dealer or an experienced radio/TV
technician for help.
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Antenna Care/Unauthorized
Modifications
This phone meets the FCC Radiofrequency Emission
Guidelines and is certified with the FCC as:
Use only the supplied integral antenna. Unauthorized
antenna modifications or attachments could damage
the unit and may violate FCC regulations.
FCC ID: O8F-PIXE.
The FCC ID on your Palm phone is located on a label
inside the battery compartment. The battery must be
removed as shown below to view the label.
Industry Canada
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
The term “IC” before the equipment certification
number only signifies that the Industry Canada
technical specifications were met.
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IC: 39Ø5A-PIXE
Specific Absorption Rate (SAR): Your mobile device is a
radio transmitter and receiver. It is designed not to
exceed the limits for exposure to radio waves
recommended by international guidelines. These
guidelines were developed by the independent
scientific organization ICNIRP and include safety
margins designed to assure the protection of all
persons, regardless of age and health.
This Class B digital apparatus complies with Canadian
ICES-003.
L'utilisation de ce dispositif est autorisée seulement aux
conditions suivantes: (1) il ne doit pas produire de
brouillage et (2) l'utilisateur du dispositif doit étre prêt à
accepter tout brouillage radioélectrique reçu, même si
ce brouillage est susceptible de compromettre le
fonctionnement du dispositif.
In order to certify this unit for sale to the public, this unit
has been tested for RF exposure compliance at a
qualified test laboratory and found to comply with the
regulations regarding exposure to RF Energy under the
recommendations of the International Commission on
Non-Ionizing Radiation Protection (ICNIRP). The tests
are preformed in positions and locations as required by
the FCC and IC for each model.
Cet appareil numérique de la classe [*] est conforme à
la norme NMB-003 du Canada.
Radio Frequency (RF) Safety
Exposure
As SAR is measured utilizing the device's highest
transmitting power, the actual SAR of this device while
operating is typically below that indicated below. This is
due to automatic changes to the power level of the
device to ensure it only uses the minimum power
required to communicate with the network.
General statement on Radio Frequency (RF) energy: Your
phone contains a transmitter and a receiver. When it is
ON, it receives and transmits RF energy. When you
communicate with your phone, the system handling
your call controls the power level at which your phone
transmits.
The SAR limit for mobile devices set by FCC/IC is 1.6
W/kg averaged over 1 gram of tissue for the body or
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head (4.0 W/kg averaged over 10 grams of tissue for
the extremities—hands, wrists, ankles, and feet).
The highest reported SAR values of the Palm® Pixi™
phone are:
information on RF exposure safety.
To view the most recent SAR values of the Palm® Pixi™
Body worn operation: Important safety information
regarding radio frequency (RF) radiation exposure: To
ensure compliance with RF exposure guidelines the
phone must be used with a minimum of 1.5 cm (0.6 in.)
separation from the body. Failure to observe these
instructions could result in your RF exposure exceeding
the relevant guideline limits.
Maximum scaled SAR values (W/kg) FCC
Head
Body
1.56
0.634
In order to comply with FCC and IC RF exposure safety
guidelines, users MUST use one of the following types
of body-worn accessories:
1. A Palm® brand body-worn accessory that has
been tested for (specific absorption rate) SAR
compliance and is intended for use with this
product.
Limiting exposure to radio frequency (RF) fields: For
individuals concerned about limiting their exposure to
RF fields, the World Health Organization (WHO)
provides the following advice:
Precautionary measures: Present scientific information
does not indicate the need for any special precautions
for the use of mobile phones. If individuals are
concerned, they might choose to limit their own or their
children’s RF exposure by limiting the length of calls, or
using “hands-free” devices to keep mobile phones
away from the head and body.
2. An accessory that contains NO metal (snaps, clips,
etc.) and provides AT LEAST 1.5 cm (0.6 in.) of
separation between the user’s body and the unit.
Do NOT use the device in a manner such that it is in
direct contact with the body (i.e., on the lap or in a
breast pocket). Such use will likely exceed the FCC RF
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Further information on this subject can be obtained
from the WHO home page
hearing devices. Not all phones have been rated.
Phones that have been rated have a label on the box.
Fact sheet 193: June 2000.
These ratings are not guarantees. Results will vary,
depending on the level of immunity of your hearing
device and the degree of your hearing loss. If your
hearing device happens to be vulnerable to
interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing
device is the best way to evaluate it for your personal
needs.
Hearing Aid Compatibility (HAC)
Using Your Phone With a Hearing Device
Your device has been tested for hearing aid
compatibility. Your Palm® Pixi™ phone has an
M4/T4 rating. For additional HAC information, including
the HAC rating of this product, please refer to
M-Ratings: Phones rated M3 or M4 meet FCC
requirements and are likely to generate less
interference with hearing devices than phones that are
not labeled. M4 is the better/higher of the two ratings.
When some wireless phones are used near some
hearing devices (hearing aids and cochlear implants),
users may detect a buzzing, humming, or whining
noise. Some hearing devices are more immune than
others to this interference noise, and phones also vary
in the amount of interference they generate. The
wireless telephone industry has developed ratings for
some of their mobile s, to assist hearing-device users
in finding phones that may be compatible with their
T-Ratings: Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable with a
hearing device's telecoil (“T switch” or “Telephone
Switch”) than unrated phones. T4 is the better/higher of
the two ratings.
The more immune your hearing aid device is, the less
likely you are to experience interference noise from
your wireless phone. Hearing aid devices should have
ratings similar to those of phones. Ask your hearing
health care professional for the rating of your hearing
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aid. Add the rating of your hearing aid and your phone
to determine probable usability:
Getting the Best Hearing Device Experience With Your
Device
ⅷ Any combined rating equal to or greater than six
To further minimize interference:
offers the best use.
ⅷ Set the phone's screen and keyboard backlight
settings to ensure the minimum time interval.
ⅷ Any combined rating equal to five is considered
normal use.
ⅷ Move the phone around to find the point with the
least interference.
ⅷ Any combined rating equal to four is considered
usable.
For more information, please go to the FCC’s
Consumer Alert on accessibility of digital wireless
Thus, if you pair an M3 hearing aid with an M3 phone,
you will have a combined rating of six for “best use.”
This is synonymous for T ratings.
Palm further suggest that you experiment with multiple
phones (even those not labeled M3/T3 or M4/T4) while
in the store to find the one that works best with your
hearing aid device. If you experience interference or
find the quality of service unsatisfactory after
purchasing your device, promptly return it to the store
within 30 days of purchase. With the Palm 30-day
Risk-Free Guarantee, you may return the device within
30 days of purchase for a full refund, and you will only
be responsible for charges based on your actual
usage.
Battery Handling
ⅷ Do not disassemble or open; crush, bend, or deform;
puncture or shred the battery.
ⅷ Do not modify or remanufacture; attempt to insert
foreign objects into the battery; immerse or expose to
water or other liquids; expose to fire, explosion, or
other hazard.
ⅷ Only use the battery for the system for which it is
specified.
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ⅷ Only use the battery with a charging system that has
been qualified with the system per the
IEEE/CTIA-1725 standard. Use of an unqualified
battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
Based on DOT rules, spare batteries must not be
transported in checked luggage on commercial flights.
Spare batteries can only be transported in carry-on
luggage. For more information:
ⅷ Do not short-circuit a battery or allow metallic
conductive objects to contact battery terminals.
Protecting Your Battery
ⅷ Replace the battery only with another battery that has
been qualified with the system per IEEE/CTIA-1725.
Use of an unqualified battery may present a risk of
fire, explosion, leakage, or other hazard.
The guidelines listed below help you get the most out
of your battery’s performance.
Recently there have been some public reports of
wireless phone batteries overheating, catching fire, or
exploding. It appears that many, if not all, of these
reports involve counterfeit or inexpensive,
aftermarket-brand batteries with unknown or
questionable manufacturing standards. Use only
manufacturer-approved batteries and accessories
found at Carrier Stores or through your device’s
manufacturer. Buying the right batteries and
accessories is the best way to ensure they are genuine
and safe.
ⅷ Promptly dispose of used batteries in accordance
with local regulations.
ⅷ Battery usage by children should be supervised.
ⅷ Avoid dropping the phone or battery. If the phone or
battery is dropped, especially on a hard surface, and
the user suspects damage, take it to a service center
for inspection.
ⅷ Do not handle a damaged or leaking Lithium-Ion
(LI-ion) battery as you can be burned.
ⅷ Improper battery use may result in a fire, explosion,
or other hazard.
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ⅷ In order to avoid damage, charge the battery only in
temperatures that range from 32° F to 113° F (0° C to
45° C).
Power Specifications
Use only Palm-approved power accessories such as
AC-power adapters and batteries. Unauthorized and
non-approved batteries will NOT operate with the Pixi
phone.
ⅷ Don’t use the battery charger in direct sunlight or in
high humidity areas, such as the bathroom.
ⅷ Never dispose of the battery by incineration.
ⅷ Keep the metal contacts on top of the battery clean.
ⅷ Don’t attempt to disassemble or short-circuit the
battery.
ⅷ The battery may need recharging if it has not been
used for a long period of time.
ⅷ It’s best to replace the battery when it no longer
provides acceptable performance. It can be
recharged hundreds of times before it needs
replacing.
AC Power Adapter source: Palm
Part Number: 157-10130-00
Input Rating: 100-240Vac, 50/60Hz, 0.2A
Output Rating: 5Vdc, 1000mA
AC Power Adapter source: Palm
Part Number: 157-10124-00
ⅷ Don't store the battery in high temperature areas for
long periods of time. It's best to follow these storage
rules:.
Less than one month: -4° F to 140° F
(-20° C to 60° C)
Input Rating: 100-240 Vac, 50/60Hz, 0.2A
Output Rating: 5Vdc, 1000mA
More than one month: -4° F to 113° F
(-20° C to 45° C)
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Battery Source: Palm
products. Responsible recycling ensures materials are
properly collected and disposed.
Type: Rechargeable Li-ion Polymer
Model: 157-10119-00
Palm is committed to supporting the collection and
recycling of its products. Palm is committed to
participate and support the European Union WEEE
Directive (2002/96/EC) and the protection of the
environment for future generations. For more
information on the WEEE Directive implementation in
the various EU member states please see
Rating: 3.7Vdc, 1150mAh (minimum)
Recycling and Disposal
This symbol indicates that Palm products
should be recycled and not be disposed of in
unsorted municipal waste. Please return Palm
products to the electrical and electronic
It is everyone's responsibility to ensure that electrical
and electronic products are properly reused, recycled,
or recovered.
equipment collection points in your
As part of Palm's corporate commitment to be a good
steward of the environment, we strive to use
environmentally friendly materials, reduce waste, and
collaborate with our channel partners to raise
awareness and help keep Palm handheld devices, s,
and mobile companions out of landfills through
evaluation and disposition for reuse and recycling. Visit
palm.com/recycle for additional details and information
about how you can help reduce electronic waste.
municipality or county or to a facility that properly
recycles electrical and electronic equipment. These
collection points are available free of charge. For
detailed information please contact your municipality
or county. For information on Palm’s environmental
Hazardous substances that may be included in
electronic products can potentially affect human health
and the environment. Recycling benefits the
environment by diverting waste from landfills and by
recovering materials that may be recycled into other
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with the pacemaker. These recommendations are
consistent with the independent research by the
recommendations of Wireless Technology Research.
User Safety
Operational Warnings
Persons with pacemakers should:
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. Read this information before using your
phone. For the safe and efficient operation of your
phone, observe these guidelines:
ⅷ ALWAYS keep the phone more than six inches
(15 centimeters) from their pacemaker when the
phone is turned ON.
ⅷ Not carry the phone in a breast pocket.
Potentially Explosive Atmospheres: Turn off your phone
when you are in any areas with a potentially explosive
atmosphere, such as fueling areas (gas or petrol
stations, below deck on boats), storage facilities for fuel
or chemicals, blasting areas and areas near electrical
blasting caps, and areas where there are chemicals or
particles (such as metal powders, grains, and dust) in
the air.
ⅷ Use the ear opposite the pacemaker to minimize the
potential for interference.
ⅷ Turn the phone OFF immediately if you have any
reason to suspect that interference is taking place.
Other Medical Devices, Hospitals: If you use any other
personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded
from external RF energy. Your physician may be able to
assist you in obtaining this information. Turn your
phone OFF in health care facilities when any
regulations posted in these areas instruct you to do so.
Hospitals or health care facilities may be using
equipment that could be sensitive to external RF
energy.
Interference to Medical and Personal Electronic Devices:
Most but not all electronic equipment is shielded from
RF signals and certain electronic equipment may not
be shielded against the RF signals from your phone.
Pacemakers: The Health Industry Manufacturers
Association recommends that a minimum separation
of 15 centimeters (6 inches) be maintained between a
phone and a pacemaker to avoid potential interference
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Repetitive Motion Injuries: When using the keyboard or
playing games on your phone, you may experience
discomfort in your neck, shoulders, hands, arms, or
other parts of the body. To avoid any injury, such as
tendonitis, carpal tunnel syndrome, or other
musculoskeletal disorder, make sure to take necessary
breaks from use, take longer rests (such as several
hours) if discomfort or tiring begins, and see a doctor if
discomfort persists. To minimize the risk of Repetitive
Motion Injuries, when texting or playing games with
your phone:
other involuntary movements, stop use immediately
and consult a doctor. Individuals with personal or
family history of such events should consult a doctor
before using the device. To limit the possibility of such
symptoms, wherever possible every hour take a
minimum break of 15 minutes, use in a well lighted
area, view the screen from the farthest distance, and
avoid exposure to blinking lights if you are tired.
Operating Machinery: Do not use your phone while
operating machinery. Full attention must be given to
operating the machinery in order to reduce the risk of
an accident.
ⅷ Do not grip the phone too tightly.
ⅷ Press the buttons lightly.
Aircraft: While in aircraft, follow all instructions
regarding the operation of your phone. Use of your
phone while on board an aircraft must be done in
accordance and in compliance with airline instructions
and regulations.
ⅷ Make use of the special features in the handset
which minimize the number of buttons which have to
be pressed, such as message templates and
predictive text.
ⅷ Take lots of breaks to stretch and relax.
Vehicles with Air Bags: Your phone should not be
placed in a position that would affect the operation of
air bag deployment or in a position that, should the air
bag inflate, could propel the phone. Air bags will inflate
with great force and care should be taken to protect
within a vehicle that has air bags. Do not place a
phone in the area over an air bag or in the air bag
Blackouts and Seizures: Blinking lights, such as those
experienced with television or playing video games,
may cause some people to experience blackout or
seizure, even if never experienced before. In the event a
phone user should experience any disorientation, loss
of awareness, convulsion, eye or muscle twitching, or
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deployment area. Store the phone safely before driving
the vehicle.
Caution: Avoid Potential Hearing Loss
Prolonged exposure to loud sounds (including music)
is the most common cause of preventable hearing loss.
Some scientific research suggests that using portable
audio devices, such as portable music players and
cellular telephones, at high volume settings for long
durations may lead to permanent noise-induced
hearing loss. This includes the use of headphones
(including headsets, ear buds, and Bluetooth® or other
wireless devices). Exposure to very loud sound has
also been associated in some studies with tinnitus (a
ringing in the ear), hypersensitivity to sound, and
distorted hearing. Individual susceptibility to
noise-induced hearing loss and other potential hearing
problems varies. The amount of sound produced by a
portable audio device varies depending on the nature
of the sound, the device, the device settings, and the
headphones. You should follow some common sense
recommendations when using any portable audio
device:
Hearing Aids: People with hearing aids or other
cochlear implants may experience interfering noises
when using wireless devices or when one is nearby.
The level of interference will depend on the type of
hearing device and the distance from the interference
source. Increasing the separation between them may
reduce the interference. You may also consult your
hearing aid manufacturer to discuss alternatives.
Small Children: Do not leave your phone and its
accessories within the reach of small children or allow
them to play with it. They could hurt themselves or
others, or could accidentally damage the phone. Your
phone contains small parts with sharp edges that may
cause an injury or which could become detached and
create a choking hazard.
Keep the device away from the abdomens of pregnant
women and adolescents, particularly when using the
device hands-free.
ⅷ Set the volume in a quiet environment and select the
To reduce exposure to radiation, use your device in
good reception areas, as indicated by the bars on your
phone, at least 3 to 4 bars.
lowest volume at which you can hear adequately.
ⅷ When using headphones, turn the volume down if
you cannot hear the people speaking near you or if
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281
the person sitting next to you can hear what you are
listening to.
Voice: (800) 222-2336
Email: [email protected]
Internet: audiology.org
ⅷ Do not turn the volume up to block out noisy
surroundings. If you choose to listen to your portable
device in a noisy environment, use noise-cancelling
headphones to block out background environmental
noise.
National Institute on Deafness and Other
Communication Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD USA 20892-2320
Voice: (301) 496-7243
ⅷ Limit the amount of time you listen. As the volume
increases, less time is required before your hearing
could be affected.
Email: [email protected]
Internet: nidcd.nih.gov/health/hearing
ⅷ Avoid using headphones after exposure to extremely
loud noises, such as rock concerts, that might cause
temporary hearing loss. Temporary hearing loss
might cause unsafe volumes to sound normal.
National Institute for Occupational Safety and Health
4676 Columbia Parkway
Cincinnati, Ohio 45226
Voice: 1-800-CDC-INFO (1-800-232-4636)
Internet: cdc.gov/niosh/topics/noise
ⅷ Do not listen at any volume that causes you
discomfort. If you experience ringing in your ears,
hear muffled speech, or experience any temporary
hearing difficulty after listening to your portable audio
device, discontinue use and consult your doctor.
Product Handling & Safety
ⅷ You can obtain additional information on this subject
from the following sources:.
General statement on handling and use: You alone are
responsible for how you use your phone and any
consequences of its use.
American Academy of Audiology
11730 Plaza America Drive, Suite 300
Reston, VA 20190
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You must always switch off your phone wherever the
use of a phone is prohibited. Use of your phone is
subject to safety measures designed to protect users
and their environment.
ⅷ Do not carry your phone in your back pocket as it
could break when you sit down.
Battery: Your phone includes an internal lithium-ion or
lithium-ion polymer battery. Please note that use of
certain data applications can result in heavy battery
use and may require frequent battery charging. Any
disposal of the phone or battery must comply with laws
and regulations pertaining to lithium-ion or lithium-ion
polymer batteries.
ⅷ Always treat your phone and its accessories with
care and keep it in a clean and dust-free place.
ⅷ Do not expose your phone or its accessories to open
flames or lit tobacco products.
ⅷ Do not expose your phone or its accessories to
liquid, moisture, or high humidity.
Demagnetization: To avoid the risk of demagnetization,
do not allow electronic devices or magnetic media
close to your phone for a long time.
ⅷ Do not drop, throw, or try to bend your phone or its
accessories.
Normal use position: When making or receiving a
phone call, hold your phone to your ear, with the
bottom towards your mouth or as you would a fixed
line phone.
ⅷ Do not use harsh chemicals, cleaning solvents, or
aerosols to clean the device or its accessories.
ⅷ Do not paint your phone or its accessories.
ⅷ Do not attempt to disassemble your phone or its
accessories; only authorized personnel must do so.
Emergency calls: This phone, like any wireless phone,
operates using radio signals, which cannot guarantee
connection in all conditions. Therefore, you must never
rely solely on any wireless phone for emergency
communications.
ⅷ Do not expose your phone or its accessories to
extreme temperatures, minimum 14° F and
maximum 140° F (-10° C to 60° C).
ⅷ Please check local regulations for disposal of
electronic products.
Phone heating: Your phone may become warm during
charging and during normal use.
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283
Accessories: Use only approved accessories. Do not
connect with incompatible products or accessories.
Take care not to touch or allow metal objects, such as
coins or key rings, to contact or short-circuit the battery
terminals.
these systems are adequately shielded from external
RF energy. Also check with the manufacturer of any
equipment that has been added to the vehicle.
Driving Safety
Connection to a car: Seek professional advice when
connecting a phone interface to the vehicle electrical
system.
Driving Safety Tips Overview
Always obey all laws and regulations on the use of the
phone in your driving area.
Faulty and damaged products: Do not attempt to
disassemble the phone or its accessory. Only qualified
personnel must service or repair the phone or its
accessory. If your phone or its accessory has been
submerged in water, punctured, or subjected to a
severe fall, do not use it until you have taken it to be
checked at an authorized service center.
Safety–Your most important call. The Wireless Industry
reminds you to use your phone safely when driving.
1. Get to know your phone and its features, such as
speed-dial and redial.
2. Use a hands-free device where it is allowed. (In
some areas, you may not use your phone while
driving even with a hands-free accessory.)
Interference in cars and to other Electronic Devices:
Please note that because of possible interference to
electronic equipment, some vehicle manufacturers
forbid the use of mobile phones in their vehicles unless
a hands-free kit with an external antenna is included in
the installation. RF energy may affect improperly
installed or inadequately shielded electronic operating
and entertainment systems in motor vehicles. Check
with the manufacturer or representative to determine if
3. Position your phone within easy reach.
4. Let the person you are speaking to know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions.
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5. Do not take notes, look up phone numbers,
use the speed-dial function without taking your
attention off the road.)
read/write e-mail, or surf the Internet while driving.
6. Dial sensibly and assess the traffic; if possible,
place calls when you are not moving or before
pulling into traffic.
2. Use a hands-free device. (A number of hands-free
phone accessories are readily available today.
Whether you choose an installed mounted device
for your phone or a speaker accessory, take
advantage of these devices. If driving while using a
phone is permitted in your area, we recommend
using a phone headset or a hands-free car kit
(sold separately). However, be aware that use of a
headset that covers both ears impairs your ability
to hear other sounds. Use of such a headset while
operating a motor vehicle or riding a bicycle may
create a serious hazard to you and/or others, and
may be illegal. If you must use a stereo headset
while driving, place a speaker in only one ear.
Leave the other ear free to hear outside noises,
and do so only if it is legal and you can do so
safely.)
7. Do not engage in stressful or emotional
conversations that may divert your attention from
the road.
8. Dial your national emergency number to report
serious emergencies. (This is a free call from your
phone.)
9. Use your phone to help others in emergencies.
10. Call roadside assistance or a special
non-emergency wireless number when necessary.
Driving Safety Tip Details
1. Get to know your phone and its features such as
speed-dial and redial. (Carefully read your
3. Make sure you place your phone within easy reach
and where you can grab it without removing your
eyes from the road. (If you get an incoming call at
an inconvenient time, let your voicemail answer it
for you.)
instruction manual and learn to take advantage of
valuable features most phone models offer,
including automatic redial and memory dial. Also,
work to memorize the phone keyboard so you can
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285
4. Suspend conversations during hazardous driving
conditions or situations. (Let the person you are
speaking to know you are driving; if necessary,
suspend the call in heavy traffic or hazardous
weather conditions. Rain, sleet, snow, and ice can
be hazardous, but so is heavy traffic. As a driver,
your first responsibility is to pay attention to the
road.)
pulling into traffic. (Try to plan your calls before you
begin your trip, or attempt to schedule your calls
with times you may be temporarily stopped or
otherwise stationary. But if you need to dial while
driving, follow this simple tip: dial only a few
numbers, check the road and your mirrors, then
continue.)
7. Do not engage in stressful or emotional
5. Do not take notes, look up phone numbers,
read/write e-mail, or surf the internet while driving.
(If you are reading an address book or business
card while driving a car, or writing a to-do list, then
you are not watching where you are going. It's
common sense. Do not get caught in a dangerous
situation because you are reading or writing and
not paying attention to the road or nearby
vehicles.If you are reading an address book or
business card while driving a car, or writing a to-do
list, then you are not watching where you are
going. It's common sense. Do not get caught in a
dangerous situation because you are reading or
writing and not paying attention to the road or
nearby vehicles.)
conversations that may be distracting. (Stressful or
emotional conversations and driving do not mix—
they are distracting and even dangerous when you
are behind the wheel. Make people you are talking
with aware you are driving and if necessary,
suspend phone conversations which have the
potential to divert your attention from the road.)
8. Use your phone to call for help. (Your phone is one
of the greatest tools you can own to protect
yourself and your family in dangerous situations—
with your phone at your side, help is only three
numbers away. Dial your national emergency
number in the case of fire, traffic accident, road
hazard, or medical emergencies. Remember, your
national emergency number is a free call on your
phone.)
6. Dial sensibly and assess the traffic; if possible,
place calls when you are not moving or before
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9. Use your phone to help others in emergencies. (If
you see an auto accident, crime in progress, or
other serious emergency where lives are in
danger, call your national emergency number, as
you would want others to do for you.)
screen may be hazardous if your attention has been
diverted away from your driving task at a critical time.
Volume Setting: Do not raise the volume excessively.
Keep the volume at a level where you can still hear
outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause
an accident.
10. Call roadside assistance or a special wireless
non-emergency assistance number when
necessary. (Certain situations you encounter while
driving may require attention, but are not urgent
enough to merit a call to your national emergency
number. But you can still use your phone to lend a
hand. If you see a broken-down vehicle posing no
serious hazard, a broken traffic signal, a minor
traffic accident where no one appears injured, or a
vehicle you know to be stolen, call roadside
assistance or other special non-emergency
wireless number.)
Let Your Judgment Prevail: The Device Software is only
an aid. Make your driving decisions based on your
observations of local conditions and existing traffic
regulations. The Device Software is not a substitute for
your personal judgment.
Hands-Free Capability
All CTIA Certified portable products provide the
consumer with a toll-free number for the purchase of a
compatible hands-free device, 1-800-881-7256.
General Operation
Prolonged Views of Screen: If you are driving, do not
access any function requiring a prolonged view of the
screen. Pull over in a safe and legal manner before
attempting to access a function of the system requiring
prolonged attention. Even occasional short scans to the
ESD Safety
Electrostatic discharge (ESD) can cause damage to
electronic devices if discharged into the device, so you
should take steps to avoid such an occurrence.
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Description of ESD
device such as a docking station, a discharge event
can occur.
Static electricity is an electrical charge caused by the
buildup of excess electrons on the surface of a
Precautions against ESD
material. To most people, static electricity and ESD are
nothing more than annoyances. For example, after
walking over a carpet while scuffing your feet, building
up electrons on your body, you may get a shock—the
discharge event—when you touch a metal doorknob.
This little shock discharges the built-up static electricity.
Make sure to discharge any built-up static electricity
from yourself and your electronic devices before
touching an electronic device or connecting one
device to another. The recommendation from Palm is
that you take this precaution before connecting your
phone to your computer, placing the phone in a
docking station, or connecting it to any other device.
You can do this in many ways, including the following:
ESD-susceptible equipment
Even a small amount of ESD can harm circuitry, so
when working with electronic devices, take measures
to help protect your electronic devices, including your
Palm phone, from ESD harm. While Palm has built
protections against ESD into its products, ESD
unfortunately exists and, unless neutralized, could build
up to levels that could harm your equipment. Any
electronic device that contains an external entry point
for plugging in anything from cables to docking
stations is susceptible to entry of ESD. Devices that you
carry with you, such as your phone, build up ESD in a
unique way because the static electricity that may have
built up on your body is automatically passed to the
device. Then, when the device is connected to another
ⅷ Ground yourself when you're holding your mobile
device by simultaneously touching a metal surface
that is at earth ground. For example, if your computer
has a metal case and is plugged into a standard
three-prong grounded outlet, touching the case
should discharge the ESD on your body.
ⅷ Increase the relative humidity of your environment.
ⅷ Install ESD-specific prevention items, such as
grounding mats.
Conditions that enhance ESD occurrences
Conditions that can contribute to the buildup of static
electricity in the environment include the following:
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ⅷ Low relative humidity.
ⅷ Material type. (The type of material gathering the
charge. For example, synthetics are more prone to
static buildup than natural fibers like cotton.).
ⅷ The rapidity with which you touch, connect, or
disconnect electronic devices.
While you should always take appropriate precautions
to discharge static electricity, if you are in an
environment where you notice ESD events, you may
want to take extra precautions to protect your electronic
equipment against ESD.
Owner’s Record
The model number, regulatory number, and serial
number are located on a nameplate inside the battery
compartment. Record the serial number in the space
provided below. This will be helpful if you need to
contact us about your phone in the future.
Product: Palm® Pixi™ phone
Model:
Serial No.:
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5B. Specifications
ࡗ ࡗ Specifications
Category
Radio
Description
ⅷ Dual-band CDMA2000 EvDO Rev A and 1xRTT.
Features
ⅷ Speaker.
ⅷ Hands-free headset jack (3.5 mm stereo, 3-barrel connector).
ⅷ HAC M4/T4.
ⅷ Microphone mute option.
ⅷ TTY-compatible.
ⅷ Ringer switch.
Processor technologies
ⅷ Qualcomm® MSM7627 dual-core applications and modem processor.
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Category
Description
Battery
ⅷ Rechargeable lithium-ion.
ⅷ 1150mA/hr power capacity.
ⅷ Removable.
Operating system
Camera
ⅷ Palm® webOS™ platform
ⅷ 2 megapixel.
ⅷ LED flash.
ⅷ Auto-exposure.
ⅷ Auto-white balance.
ⅷ Geotagging.
Size
ⅷ 4.37 in. x 2.17 in. x 0.43 in. (111.0 mm x 55. mm x 10.85 mm).
Weight
ⅷ 3.51 ounces (99.5 grams).
ⅷ Bluetooth® wireless technology 2.1 + EDR with A2DP (stereo Bluetooth)
Connectivity
support.
Display
ⅷ 2.63-inch touchscreen.
ⅷ 18-bit TFT color.
ⅷ Resolution: 320 x 400 sub-HVGA.
ⅷ User-adjustable brightness.
Keyboard
ⅷ Physical QWERTY keyboard.
5B. Specifications
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Category
Description
Sensors
ⅷ Ambient light.
ⅷ Accelerometer.
ⅷ Proximity.
Memory
ⅷ 8GB (~7GB user available).
ⅷ USB mass storage support.
Connector
ⅷ microUSB connector with USB 2.0 Hi-Speed.
Included Palm webOS
ⅷ Amazon MP3.
applications (at time of purchase)
ⅷ App Catalog.
ⅷ Calculator.
ⅷ Calendar.
ⅷ Camera.
ⅷ Contacts.
ⅷ Doc View.
ⅷ Email.
ⅷ Memos.
ⅷ Messaging (integrated SMS, MMS, and IM).
ⅷ Music.
ⅷ PDF View.
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Category
Description
Included Palm webOS
applications (at time of purchase)
(Continued)
ⅷ Photos.
ⅷ Phone.
ⅷ Tasks.
ⅷ Videos.
ⅷ Web.
Included third-party applications
(at time of purchase)
ⅷ Google Maps.
ⅷ NASCAR Sprint Cup MobileSM.
ⅷ Sprint NFL Mobile Live.
ⅷ Sprint Navigation.
ⅷ Sprint TV®.
ⅷ YouTube.
Operating temperature range
ⅷ 32°F to 113°F (0°C to 45°C).
ⅷ 5% to 90% RH.
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Online Accounts Available for webOS Phones
Applications that
display data from
this account
Relationship
between phone and
online account*
Can I edit and add Can I edit and add What happens
info to this account data to this account when I delete this
on my phone?
on the web?
account from one
app?
Exchange
Facebook
Contacts
Calendar
Tasks
Sync
Yes
Yes
All data from all
affected apps is
simultaneously
deleted
Email
Contacts
Calendar
Contacts &
Calendar transfer
from web to phone
Photos only
Contacts and
Calendar only
Only info in that
app is deleted; info
remains in other
apps
Photos
transfer/upload
from phone to web
Google
Contacts
Calendar
Email
Sync
Yes
Yes
Only info in that
app is deleted; info
remains in other
apps
Messaging
294
5B. Specifications
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Applications that
display data from
this account
Relationship
between phone and
online account*
Can I edit and add Can I edit and add What happens
info to this account data to this account when I delete this
on my phone?
on the web?
account from one
app?
LinkedIn
Contacts
Transfer from web No
to phone
Yes
No
Only one app is
affected: Contacts
Palm profile Contacts
Calendar
Transfer from
phone to web
Yes
All data is deleted
from all affected
apps; see “Backup”
for details
Tasks
Memos
See “Backup” on
list of affected info
Photobucket Photos
Transfer/upload
from phone to web
Yes
No
Only info in that
app is deleted
*Sync: A two-way exchange and update of your data. What you add or change in one location is automatically
added or changed in the other.
Transfer: A one-way update of your data. You can add or change data only in one location; the data is then copied
to the other location.
5B. Specifications
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295
online 248
Index
addresses
airbags 281
Numerics
files
Exchange ActiveSync
accounts
A
accessories 284
aircrafts 280
See also Clock application
video albums; music albums
Add An Account option
accounts
email 188
See also individual account
managing 12
See also calendars; events
296
Index
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antenna 271
applications
losing 260
managing 71
moving 50
saving 196
authentication 253
automatic date and time
adjustment 170
reinstalling 71
running 9
B
See also third-party
applications
closing 51
attachments
Background data collection
option 215
displaying 49
downloading 70
See also Palm profile
Index
297
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option 144
music 116
pictures 108
ringtones 128
stored web page
content 222
tasks 150
videos 110
DataViz 160
deleting
alarms 154
certificates 174
conversations 209
cookies 222
demagnetization 283
See also calendars
default account
devices 229
Calendar 144
contacts 133
Email 201
events 142
information 171
instant messaging
accounts 212
Default Event Duration
option 144
memos 152
Default Event Reminder
messages 209
Index
301
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Digital Rights Management
(DRM) 73
tasks 147
Assistant
downloading
directions 224
E
displaying
earpiece 245
ActiveSync
echoes 245
editing
certificates 174
See also App Catalog
applications 70
files 160
memos 151
pictures 102
images 256
drafts 194
text 57
maps 132
messages 208
notifications 177
pictures 102
ESD
302
Index
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emergency phone
numbers 87
endnotes 157
email accounts
drafts 194
accessing 186
changing 192
default 201
forwarding 198
managing 198
merging from multiple
accounts 186
deleting 192
reordering 201
synchronizing 186
email addresses
changing 169
saving 197
Index
303
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deleting 142
displaying 140
repeating 139
troubleshooting 251
files
creating 160
F
Facebook accounts
specifications 294
synchronization with
saving 138
losing 260
untimed 140
Exchange ActiveSync
accounts
factory-installed
favorites
specifications 294
synchronization with
phone 80
features 12
feedback 245
file types
storing 259
Exchange servers
searching
304
Index
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folders
advanced 176
troubleshooting 243
Global Address Lookup
option 126
hardware 26
footnotes 157
formatting for email message
HAC
Google accounts
creating account on
setting up account on
specifications 294
See also troubleshooting
hospitals 279
See also erasing data
synchronization with
G
I
Lists
Launcher 52
H
Index
305
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reordering 52
signal-strength 244
See also pictures
retrieving 10
Internet service
system 171
transferring 232
providers
installing
J
instant messages
creating 211
information
K
keywords 62
notifications 212
cutting, copying, and
pasting 57
importing 249
L
instant messaging
international language
settings 174
labels 125
language 174
Launcher
defined 265
gesture 48
icons 52
losing 260
restoring 260
306
Index
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meeting requests
linking to
M
Mac computers
multimedia messages; text
messages; voicemail
microphone 245
files
transferring info from desktop
software 79
contacts 130
videos 112
Mark all completed
command 150
Mark all incomplete
command 150
See also maps
Mark as read/unread
command 198
Index
307
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ActiveSync
PowerPoint files
displaying 208
notifications 212
N
names
See also user names
changing Bluetooth
device 229
troubleshooting 254
sending or receiving
NASCAR Sprint Cup
Mobile 184
national emergency phone
numbers 87
connections
files
See connections
deleting 116
multimedia messages
addressing 205
deleting 209
308
Index
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defined 266
displaying 177
opening
reordering 65
See also phone
Synergy feature
troubleshooting 254
update 65
maps 132
operator assistance
(phone) 13
O
See also erasing data
passkeys 227
See also accounts; email
accounts
P
pacemakers 279
See also calendars
entering 54
Index
309
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formats 175
languages 174
pauses in phone
numbers 125
redialing 87
performance 243
phone
renaming 171
replying to conversations
and 203
specifications 290
system information
about 171
third-party applications
and 261
transferring information
See also phone calls
ending 91
getting operator assistance
with 13
managing 90
310
Index
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playing
music 115
searching for contacts
and 97
podcasts 73
deleting 108
displaying 102
swapping 92
downloading 102
See also customizing
buddies 204
phone numbers
PINs 177
finding 93
Phone Reset Options
settings 172
email 200
reminders 144
Index
311
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prefixes 98
files
R
icons 52
notifications 65
events
task 149
Reset Voicemail Count
option 100
priority settings
email 194
tasks 147
recycling 278
Regional Settings
processor 290
Purge completed
command 151
See also alarms
Remove Contacts Account
option 134
Remove Email Account
option 192
Q
Quick Launch
defined 267
gesture 38
icons 52
reordering
bookmarks 220
cards 50
312
Index
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rows 158
sending
S
conversation
Screen & Lock
messages 203
security
music 113
saving
attachments 196
contacts 125
videos 254
images 196
pictures 106
See also accounts; data
services
Set due date for all
command 149
screen
See also Certificate Manager
erasing data from
phone 171
seizures 280
Index
313
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setting up
account passwords
See also accounts; data
services
software 249
voicemail 22
sharing
images 196
videos 112
Shift 53
Show Contact Matches
option 97
Sounds & Ringtones
speakerphone 245
speakers 96
streaming
SAR
music 113
videos 111
symbols 54
314
Index
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Sync deleted emails
option 192
defined 247
See also updating phone
Interactive Tests
T
task lists
pasting 57
desktop software, Google,
creating 145
deleting 150
filtering 148
deleting 150
addressing 205
deleting 209
retrieving information
displaying 147
priorities 149
displaying 208
notifications 212
renaming 148
reordering 149
troubleshooting 254
TDD 99
Index
315
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devices
third-party applications
messaging 254
performance 243
screens 242
updates 261
freeing internal memory
and 263
losing 260
pairing
throwing 39
troubleshooting 259
troubleshooting
Turn off Airplane Mode
option 20
Turn Off and Erase Data
option 165
Turn on Airplane Mode
option 19
battery 233
gestures 243
U
See also screens
See also searching
316
Index
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unlinking contact
information 131
V
Voicemail Count Reset
option 100
deleting 110
See also calendars; events
updates
updating
volume
alarm 153
iTunes 73
sending 254
troubleshooting 245
W
troubleshooting 254
views 9
See also Card view
web pages
See also cards
Vista computers
accessing information
on 10
transferring info from desktop
software 79
Index
317
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clearing browsing history
for 222
browsing 99
freeing internal memory
and 263
Y
Z
entering information
opening a second
browser 216
refreshing 217
troubleshooting connections
to 255
troubleshooting access
to 255
Windows XP computers
websites
transferring info from desktop
software 79
318
Index
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