Nortel Networks Telephone NN10033 111 User Manual

NN10033-111  
Succession Multimedia Communications Portfolio  
MCP Interworking  
Basics  
Standard MCP 1.1 FP1 (02.02) April 2003  
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3
Overview  
How is this chapter organized  
This chapter provides a high-level overview of the interworking  
between the Multimedia Communications Platform (MCP) and the  
following systems:  
• Primary Rate Interface (PRI)-enabled switches  
• SIP-T-based switches  
• third-party gateways  
• traditional phones  
• third-party voicemail servers  
Interworking with PRI-enabled switches  
The MCP uses the SIP PRI Gateway to perform interworking with  
PRI-enabled switches (switches with PRI interfaces).  
For more detailed information about the SIP PRI Gateway, please refer  
to the MCP SIP PRI Gateway Basics document.  
Functional description  
The SIP PRI Gateway is a signaling and media gateway that  
interconnects a SIP-based Voice over IP (VoIP) domain and a system  
that uses ISDN Primary Rate Interface (PRI/Q.931).  
A PRI-enabled system can be a switch that works on the  
Public-Switched Telephone Network (PSTN) or Private Branch  
Exchange (PBX). The Nortel Networks DMS-100 and the Nortel  
Networks Meridian SL-100 are examples of PRI-enabled switches.  
The SIP PRI Gateway’s primary function is to convert the packet-based  
voice streams of the VoIP system to circuit-based voice streams of the  
PRI-enabled system.  
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Supported services  
The SIP PRI Gateway supports the following call types:  
• SIP to PRI  
• PRI to SIP  
• PRI to PRI  
The SIP PRI Gateway supports the following call features:  
• Basic call: The ability to make a call.  
• Hold/Retrieve: The ability to hold and retrieve calls.  
• Call transfers: The ability to forward the call to a third party after the  
call is established. Call transfer is limited to SIP clients. Callers from  
the PRI-enabled switches cannot perform this function.  
• Call redirect: The ability to forward a call before it is answered.  
• Codec negotiation: The ability to negotiate between different VoIP  
codecs during call setup, mid-call, call transfer, and call retrieve.  
The SIP PRI Gateway supports the following codecs:  
G.711 mu-law (PCMU)  
G.711 a-law (PCMA)  
G.723.1  
G.729a  
• Call rejection: The ability to reject a call on nodal authentication  
request.  
• Calling party name and number: The MCP supports the  
delivery/reception of calling party name and number information  
to/from PRI-enabled switches. Incoming calling party information  
privacy indication is honored by the MCP. For MCP call originations,  
privacy indication is not used.  
• Dual-Tone Multi Frequency (DTMF) outpulsing: The ability to  
outpulse to PRI-enabled switches. However, DTMF detection is not  
provided. Military DTMF digits A-D are currently not supported.  
• ISDN trunk group selection: The selection is based on information  
provided in a request Universal Resource Identifier (URI).  
• Ringback: The SIP PRI Gateway provides ringback towards the  
circuit-switched side of the network.  
• PRI variant support: The SIP PRI Gateway supports different PRI  
variants. For a list of the PRI variants that the SIP PRI Gateway  
supports, please refer to the MCP SIP PRI Gateway Basics  
document.  
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Overview 5  
• SIP/PRI mapping support, including:  
— Protocol parameter mapping  
— error codes  
— PRI cause values with SIP responses  
— presentation and screening indicators  
• PRACK: the provisional response acknowledge message that  
ensures that the ringing signal does not get lost.  
• Type of Server (ToS): The ToS bit can be configured to indicate the  
priority of the voice packet over data packet to ensure quality of  
service.  
• Long-call service: The ability to detect abandoned calls.  
More detailed information about the functional capabilities of the SIP  
PRI Gateway is available in the MCP SIP PRI Gateway Basics  
document.  
Interworking with CS 2000  
Even though Nortel Networks Communication Server 2000 (CS 2000)  
is a VoIP switch, it does not fully support the Session Initiation Protocol  
(SIP). The following description provides information on how the MCP  
interworks with the CS 2000.  
The MCP does not support VoIP over Asynchronous Transfer Mode  
(ATM) or pure ATM, as the MCP network nodes are IP-based and not  
ATM based.  
Functional description  
The interworking between an MCP and CS 2000 uses Session Initiation  
Protocol for Telephones (SIP-T) over User Datagram Protocol (UDP) to  
transport ISDN User Part (ISUP), the call control part of the Signaling  
System 7 (SS7) protocol.  
SIP-T is an extension of the Session Initiation Protocol (SIP) that allows  
SIP to be used to facilitate the interconnection of the Public Switched  
Telephone Network (PSTN) with packet networks. SIP-T encapsulates  
the ISDN User Part (ISUP) messages in the SIP messages and  
translates ISUP information into the SIP header for routing purposes.  
Although the MCP SIP Application Module supports receiving of  
encapsulated ISUP messaging (using SIP-T), it does not send  
encapsulated ISUP back out. For more information about the  
capabilities of the SIP Application Module, please refer to the SIP  
Application Module Basics document.  
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Figure 1 shows a network view of the MCP/CS 2000 interconnection.  
The MCP configuration enables direct connection between the MCP  
and CS 2000 with no intervening SIP proxies. The CS 2000 and its  
associated media gateways are placed in the private managed  
network.  
Figure 1 MCP/CS 2000 Network view  
PSTN  
PSTN  
network 1  
network 2  
SIP-T  
SIP-T  
SIP  
SIP  
SIP-T  
SIP  
MCP  
network 1  
MCP  
network 2  
Supported services  
This section provides information on services that can interwork  
between the two platforms.  
VPN Dialing  
A Virtual Private Network (VPN) dial plan enables an enterprise to have  
one common dial plan across different geographic locations without  
incurring long-distance expenses.  
The MCP system uses domains to manage its call routing, while the CS  
2000 system uses customer groups.  
A profile is used to facilitate call routing between the two systems. The  
header named “x-nortel-profile” is used to identify the CS 2000 profile.  
The profile is used to map the domain to a PSTN customer group in the  
PRODOMAIN table in the Database Module.  
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Overview 7  
The profile is added when a new domain is created in the MCP system.  
Note: The profile name in the TELEPROF table on the CS 2000 side  
must match the profile name in the PRODOMAIN table on the MCP  
side. Otherwise, interworking between the MCP and CS 2000 will not  
work.  
Call Forward  
Both the MCP and the CS 2000 support call forwarding. No extra  
interworking considerations are necessary as call forwarding does not  
interact across the MCP and CS 2000 domains, except to deliver a call  
between the two domains.  
Call Transfer  
Call transfer works between the two platforms. The calls are transferred  
because from each platforms view the other is just initiating a new call.  
Ad Hoc Conference calls  
There is no change in the conference application between the two  
platforms. When an ad hoc conference call is made, the client  
application that starts the conference controls where the conference  
bridge is allocated. For example, if the conference call is made from a  
client application on the MCP side, the conference bridge will be  
allocated on the MCP.  
Media Negotiation  
The MCP provides media negotiation for the CS 2000 since the CS  
2000 gateway controller is not capable of providing this function in the  
current release.  
The MCP requires a list of all commonly supported codecs across the  
CS 2000 media gateways to be provisioned in the cs2k.xml file. The list  
is required because the MCP does not determine which gateway the  
CS 2000 will use.  
Although the MCP also allows for the provisioning of packet times that  
the CS 2000 will use, this is not recommended. By provisioning specific  
packet times, the SDP packet time will no longer pass transparently  
through the MCP. This means that the packet time negotiation that  
would normally occur at the client level is now being handled at the  
server level, and this could lead to voice connection issues.  
The SDP sent by the CS 2000 media gateways is only guaranteed to  
contain the v=, c=, m=, and a= SDP headers in the SDP message. The  
gateways can accept reception of other SDP parameters, so no  
screening needs to be done on the SDP that the MCP sends to the CS  
2000. The only exception is the screening of the m= lines to only  
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include the audio codecs supported by the gateways. For the SDP that  
is received from the CS 2000, the MCP fills in the missing mandatory  
parameters as specified in RFC 2327. Details on the restrictions on  
SDP are specified in the SN03 IP Gateway InterOP Requirements  
document.  
Recursive Search  
The MCP Back-to-Back User Agent (BBUA) handles SIP 302  
responses to an INVITE sent out because of a received INVITE from  
the CS 2000. The BBUA sends INVITEs for each contact in the SIP 302  
response. The SIP 302 response will not be passed back to the CS  
2000. The INVITES for each contact can be sent parallel or sequentially  
depending on the mode in which the BBUA processed the initial  
INVITE, which then resulted in the SIP 302 response.  
Hold  
SIP implements a Hold as a re-INVITE with the connection information  
in the SDP set to 0.0.0.0. In this release, Hold cannot be handled by all  
the CS 2000 media gateways. The MCP shields the CS 2000 from  
seeing Hold re-INVITE requests. The MCP, when equipped with an  
RTP Media Portal, can manage the RTP connections without affecting  
the connection to the CS 2000.  
Retrieve  
Retrieve is also implemented in SIP through a re-invite. To retrieve a  
party on hold the new invite contains valid SDP. The new SDP is used  
to restore the media connection between the two clients.  
Long Call Audit Timers  
In order to prevent hung calls between the two platforms, a long call  
audit timer is implemented between the two platforms. Both platforms  
use the INFO ping capability described in the SIP INFO message  
RFC2976. This involves sending an INFO message with no message  
body. Upon receipt of this message, a client should send a 200 OK if  
the call exists. If the response to the INFO is any of the following  
response codes, then the platform sending the message assumes that  
the call no longer exists and frees all resources associated with the call:  
• 404 Not Found  
• 408 Request Timeout  
• 410 Gone  
• 480 Temporarily Unavailable  
• 481 Transaction Does Not Exist  
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Overview 9  
If the platform sending the INFO receives a response code other than  
the ones listed above, it treats the response as a valid audit response,  
and does not bring the call down.  
The CS 2000 sends a 200 OK for an empty INFO message and a 481  
response code if the call leg does not exist.  
Supported media  
The following are the media supported by the interworking of MCP and  
the CS 2000:  
• G. 711 PCMU  
• G. 711 PCMA  
• G. 729  
G. 723  
• G3 Fax  
• Modem  
Note 1: This list represents a full list of the media capabilities the  
MCP can use while interworking with the CS 2000. The actual list of  
supported media types depends on the capabilities of the gateways  
that the CS 2000 is using.  
Note 2: G3 Fax and Modem media calls are used only for CS 2000  
gateway calls as there are no MCP endpoints that support either of  
these two media types.  
QoS  
MCP implements its Quality of Service through the DiffServ  
(Differentiated Service) feature. The parameters of MCP QoS include  
the following:  
• QoS DiffServ code for signaling: specifies signaling quality for SIP  
clients.  
• QoS DiffServ code for audio: specifies audio quality for SIP clients.  
• QoS DiffServ code for video: specifies video quality for SIP clients.  
• QoS 802.1p for service priority: specifies service priority for SIP  
clients.  
Interworking with third-party gateways  
The MCP can use SIP signaling between the MCP network and a  
third-party SIP-enabled gateway. The third-party gateway provides the  
necessary signalling interworking between the MCP network and the  
other network to which the gateway is connected. For example, a  
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line-based voicemail server requires that a Line Gateway be placed  
between the MCP network and the voicemail server. This Line Gateway  
would process SIP messages to/from the MCP network and create the  
corresponding line signalling to/from the line network. “Interworking  
information about how the MCP interworks with non-SIP aware  
voicemail servers.  
Interworking with traditional phones  
The MCP provides Converged Desktop Services (CDS) to facilitate the  
interworking with traditional phones of the TDM network. This allows  
users to have a personal computer (PC) provide the multimedia portion  
of their communication session while having the traditional telephony  
system provide the voice portion of their communication session.  
Functional description  
A user’s Converged Desktop consists of a regular TDM telephone, and  
a SIP Multimedia PC Client (PC Client) software provisioned as a  
Converged PC Client. Figure 2 shows how the Converged PC Client  
interconnects with the network. The Converged PC Client provides an  
enhanced communication experience to the user, while the TDM  
telephone works exactly as it does today.  
Figure 2 Converged Desktop Services Network Diagram  
Existing  
switching system  
MCP network  
PRI  
Various  
line  
protocols  
SIP  
Converged Desktop  
Traditional  
phone  
Converged  
PC Client  
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Overview 11  
Converged Desktop Services  
CDS enhances the end user’s communication experience in a variety  
of ways:  
• Advanced Call Handling: The user can use the MCP Personal  
Agent web pages to control the user’s availability. By providing this  
ability to CDS users, features not easily accessible on existing TDM  
switching systems now become viable. For example, a user can  
activate MCP-based forking (using the Personal Agent web pages)  
so that when the user’s desktop telephone is called, the users cell  
phone rings as well. Once one leg of the forked call is answered, the  
other leg stops ringing.  
• Inbound call log: Allows the user to see who has called and when  
the call occurred.  
• Video calling line identification: Allows the user to see who is calling.  
The picture is retrieved from the network-based address book  
accessible on the Converged PC Client.  
• Redirection of incoming calls at the Converged PC Client: Upon the  
arrival of an incoming call, the user may click on the “Redirect”  
button, and send the incoming call to another address. Once the  
user answers the call (using the TDM phone), the redirect function  
is no longer available.  
• File transfer: If both the originator and terminator support the MCP  
file transfer collaboration application, then files can be transferred  
back and forth between the two users. The PC Client (both  
Converged and non-Converged) is the only endpoint that supports  
this functionality.  
• Whiteboard sharing: If both the originator and terminator support the  
MCP whiteboard collaboration application, then a whiteboard  
session can be set up between the two users. The PC Client (both  
Converged and non-Converged) is the only endpoint that supports  
this functionality.  
• Clipboard transfer: If both the originator and terminator support the  
MCP clipboard transfer collaboration application, then the Windows  
System Clipboard may be transferred between the two users. The  
clipboard transfer application allows a user to “Copy (CTRL-C)”  
items such as PowerPoint slides or sections of Excel spreadsheets  
to the clipboard, and then sends them to the other party. The other  
party then “Pastes (CTRL-V)” the items. The PC Client (both  
Converged and non-Converged) is the only endpoint that supports  
this functionality.  
• Web Co-browsing: If both the originator and terminator are capable  
of this functionality, then one user can automatically drive the  
other’s web browser. The PC Client (both Converged and  
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non-Converged) is the only endpoint that supports this functionality.  
The Web Client supports the reception of web pages, but cannot  
send web pages to a Converged PC Client.  
• Instant Messaging (IM): The Converged PC Client can send and  
receive messages from any client that supports the Nortel Networks  
IM format. All MCP clients support sending and receiving of instant  
messages with each other.  
• Presence state indications: The Converged PC Client allows the  
user to select a presence state in the MCP network. The Converged  
PC Client also allows the user to see the presence states for the  
Buddies defined in the user’s network-based address book.  
Configuration Requirements  
PRI is used as the interface between the existing TDM switching  
system and the MCP. The MCP supports the following PRI protocol  
variants:  
• AT&T 4ESS(AT4)  
• AT&T 5ESS (E10)  
• AT&T TR 41459  
• Bellcore National 2  
• ETSI  
• ECMA-143  
• ETS 300 102-1  
• Northern Telecom DMS-100 (DMS)  
• NIS A211-1  
• QSig  
For more detailed information about the which PRI variants the SIP PRI  
Gateway supports, please refer to the MCP SIP PRI Gateway Basics  
document.  
Successful interworking between the MCP and the TDM switch  
requires that the TDM switch activate the Simultaneous Ring (SimRing)  
feature and assign each user a SimRing number. A user in the TDM  
switch that has acquired this SimRing number can be a CDS user. The  
SimRing feature must send “SimRing” calls to a routable and unique  
number for each CDS user.  
The MCP system operator must provision a user as a CDS user. A CDS  
user cannot use the SIP Multimedia PC Client for voice. The CDS  
user’s TDM phone is used for voice. In addition, the CDS user may use  
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Overview 13  
other SIP endpoints (such as the SIP Multimedia Web Client or an  
i2004 controlled by the IP Client Manager (IPCM) for voice over IP calls.  
An MCP alias must be set up for each user so that the alias is the same  
as the Calling Line ID sent from the TDM switch to the MCP over PRI.  
When a non-CDS MCP user calls a CDS user, the call is sent out the  
gateway to the CDS user’s TDM phone and the non-CDS user’s  
public/private charge ID is used to identify them to the TDM switch as  
the calling party. This charge ID is sent to the Converged PC Client, on  
the SimRing leg of the call, and is used by the Converged PC Client to  
contact the calling party’s MCP client. Therefore, the non-CDS user’s  
charge ID must be included as an alias in the non-CDS user’s  
provisioning. A non-CDS user’s charge ID cannot be shared amongst  
users within a domain because the charge ID must be included as an  
alias and a user's aliases must be unique within a domain.  
Calls to a CDS user must terminate to the existing switching system of  
the CDS user before the call is routed to the MCP. For example, the  
originator’s existing switching system must route calls using the  
existing systems, as opposed to sending the call to the MCP. This is  
required since all calls from the SIP PRI gateway are implied to have  
been triggered by the SimRing feature on the existing switching  
system.  
Interworking with third-party voicemail servers  
There are three major types of third-party voicemail servers. The  
following sections describe how the MCP can interwork with the  
following types of third-party voicemail servers:  
• SIP-based voicemail servers  
• Trunk-based voicemail servers  
• Line-based voicemail servers  
SIP-based voicemail servers  
SIP-based voicemail servers are SIP-enabled and can interwork  
directly with the MCP network. SIP is used to set up connections  
between the client and the voicemail server. The RTP Media Portal is  
used to carry the media packets between the client and the voicemail  
server.  
Figure 3 shows how the MCP interconnects with a SIP-aware  
third-party voicemail server.  
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Figure 3 SIP-based Voicemail Server  
MCP network  
SIP  
UNIStim  
MGCP+  
RTP  
RTP  
For more information on how the SIP Application Module uses Media  
Gateway Control Protocol Plus (MGCP+) to control the RTP Media  
Portal, please refer to the MCP Media Portal Basics document.  
For more information on how the IP Client Manager uses Unified  
Networks IP Stimulus (UNIStim) to control the i2004 Internet  
Telephone, please refer to the MCP IP Client Manager Basics  
document.  
Trunk-based voicemail servers  
Trunk-based voicemail servers cannot directly communicate with the  
MCP network. A SIP PRI Gateway is required for the MCP to interwork  
with a trunk-based voicemail server. The SIP PRI Gateway also  
provides a media path from the IP network to the voicemail server on  
the PSTN.  
A terminal server, using a Simplified Message Desktop Interface  
(SMDI), sends data regarding the storage and retrieval of voicemail  
from the trunk-based voicemail server to the MCP network. The MCP  
network does not send data back to the voicemail server over the SMDI  
link. Figure 4 shows a network view of the MCP interconnection with a  
trunk-based third-party voicemail server.  
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Overview 15  
Figure 4 Trunk-based Voicemail Server  
IP network  
SMDI  
SMDI  
MCP network  
SIP  
SMDI  
PRI  
RTP  
MGCP+  
RTP  
UNIStim  
Line-based voicemail servers  
Line-based voicemail servers cannot directly communicate with the  
MCP network. A Line Gateway, also known as an analog station  
gateway, is required for the MCP to interwork with a line-based  
voicemail server.  
Similar to interworking with trunk-based voicemail servers, an SMDI  
terminal server is to exchange data between the MCP and the legacy  
voicemail server. However, the SMDI links are used to both send and  
receive data regarding the storage and retrieval of voicemail from the  
line-based voicemail server to the MCP network. Figure 5 shows a  
network view of the MCP interconnection with a line-based third-party  
voicemail server.  
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Figure 5 Line-based Voicemail Server  
IP network  
SMDI  
SMDI  
MCP network  
SIP  
SMDI  
RTP  
MGCP+  
RTP  
UNIStim  
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17  
Upgrades  
How this chapter is organized  
This chapter provides information about upgrade procedures dealing  
with MCP interworking with the following other systems:  
• Primary Rate Interface (PRI)-enabled switches  
• SIP-T-based switches  
• third-party gateways  
• traditional phones  
• third-party voicemail servers  
Interworking with PRI-enabled switches  
MCP interworking with PRI-enabled switches does not involve  
additional software deployment to the PRI-enabled switches. The MCP  
SIP PRI Gateway uses standard PRI protocols and is compatible with  
any PRI-enabled switch that understands these standard PRI  
protocols:  
• AT&T 4ESS(AT4)  
• AT&T 5ESS (E10)  
• AT&T TR 41459  
• Bellcore National 2  
• ETSI  
• ECMA-143  
• ETS 300 102-1  
• Northern Telecom DMS-100 (DMS)  
• NIS A211-1  
• QSig  
Because SIP revisions are backwards compatible, the MCP SIP  
Application Module and the MCP SIP-PRI Gateway can be upgraded  
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independently of one another. Refer to MCP SIP PRI Gateway Basics  
and MCP SIP Application Module Basics for more information on  
upgrades to those nodes of the MCP network.  
Interworking with CS 2000  
MCP interworking with the CS 2000 does not involve additional  
software deployment. The functionality exists in the SIP Application  
Module. Refer to the MCP SIP Application Module Basics for more  
information on upgrades.  
Note: Since the MCP and CS 2000 can be upgraded at different  
times, the two products are backwards compatible by one release.  
Interworking with third-party gateways  
MCP interworking with SIP-enabled third-party gateways does not  
involve additional software deployment to the third-party gateways. The  
MCP SIP Application Module uses SIP to successfully communicate  
with a third-party gateway that also speaks SIP. Each third-party  
gateway software release must be validated and certified against the  
current MCP release.  
The MCP SIP Application Module and third-party gateways can be  
upgraded independently of one another. Refer to MCP SIP Application  
Module Basics for more information on upgrades to the MCP SIP  
Application Module.  
For information about the upgrade procedures of a specific third-party  
vendor’s gateway, please refer to the documentation provided by that  
third-party vendor.  
Interworking with Traditional Phones  
MCP interworking with traditional telephones does not involve  
additional software deployment to the existing switching system.  
However, the SimRing feature on the TDM switch must be activated in  
order to route calls to CDS users.  
The MCP network and SIP Multimedia PC Client (PC Client) may not  
be upgraded at the same time. As new CDS functionality is introduced  
in the network through MCP network node upgrades, the existing PC  
Clients must continue to interwork with the network. Therefore, the  
MCP network nodes must be backwards compatible with older PC  
Clients and MCP nodes. In addition, PC Clients (both Converged and  
non-Converged) must be backwards compatible with all previously  
released PC Clients, as different versions of the clients may co-exist in  
a given MCP network.  
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Upgrades 19  
Compatibility is maintained by version identifiers included in an MCP  
user’s service package information. When new CDS functionality  
becomes available in the MCP network, older Converged PC Clients  
can continue to exist and operate in the upgraded MCP network;  
however, they won’t be able to access the new Converged PC Client  
services.  
Note: In general, MCP network is upgraded before the PC Client is  
upgraded.  
Interworking with third-party voicemail servers  
MCP interworking with third-party voicemail servers does not involve  
additional software deployment to the third-party voicemail servers.  
The MCP SIP Application Module uses SIP to successfully  
communicate with third-party voicemail servers. For non-SIP-aware  
voicemail servers, a gateway between the MCP network and the legacy  
voicemail server is used, in which case the MCP SIP Application  
Module still relies on SIP to successfully communicate with that  
gateway (for example, the MCP SIP PRI Gateway connects the MCP  
network to a PRI trunk-based voicemail server).  
The MCP SIP Application Module and the MCP SIP PRI Gateway can  
be upgraded independently of any third-party voicemail server (or  
necessary intermediary gateway). Refer to MCP SIP PRI Gateway  
Basics and MCP SIP Application Module Basics for more information  
on upgrades to those nodes of the MCP network.  
For information about the upgrade procedures of a specific third-party  
vendor’s voicemail server, please refer to the documentation provided  
by that third-party vendor.  
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Fault management  
For more information about fault management on a specific MCP  
network node, please refer to the Fault Management chapter in the  
corresponding documents:  
MCP SIP Application Module Basics  
MCP SIP PRI Gateway Basics  
For information about CS 2000 fault management functionality, refer to  
the CS 2000 Fault Management document.  
For information about fault management functionality on any third-party  
gateway or voicemail server, please refer to the documentation  
provided by that third-party vendor.  
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Configuration Management  
How this chapter is organized  
This chapter provides information about the tasks required to configure  
the MCP to allow interworking with the following other systems:  
• PRI-enabled switches  
• SIP-T-based switches  
• third-party gateways  
• traditional phones  
• third-party voicemail servers  
Unless stated otherwise, all tasks are described from the MCP  
perspective.  
Configuring the MCP SIP PRI gateway  
For more information about configuring the MCP SIP PRI Gateway,  
please refer to the Configuration Management chapter of the MCP SIP  
PRI Gateway Basics and MCP SIP Application Server Basics  
documents.  
Configuring CS 2000 interworking  
This section describes the tasks required to configure the MCP for CS  
2000 interworking. This section also describes the key settings required  
for the CS 2000 interworking.  
Configuration tasks  
The configuration uses provisioning tasks that have been described in  
detail in the MCP SIP Provisioning Client User Guide. This section  
focuses on tasks related to configuring a domain for CS 2000  
interworking.  
The table below shows the provisioning tasks required depending on  
whether a domain exists or not. This section provides procedures for  
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tasks required in both scenarios. For other tasks, refer to the MCP SIP  
Provisioning Client User Guide.  
Table 1 Configuration Tasks for CS 2000 Interworking  
Tasks  
Domain Exists Domain Does Not Exist  
Login  
Yes  
No  
Yes  
Yes  
No  
Add Domain  
List Domain (for modification)  
Assign Services  
Create Service Package  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Add gateway, gateway route, trunk group Yes  
Set Class of Service  
Add Telephony Routes  
Add Route Lists  
Set Profile  
Yes  
Yes  
Yes  
Yes  
Login requirements  
All the tasks are performed by an administrator through the SIP  
Provisioning Client.  
The administrator requires the following access:  
• Domain Management  
• User Management  
• IPCM Provisioning  
• Gateway Routes  
• Device Management  
Telephony Routes  
• Service Package Creation  
Procedure 1 Access the SIP Provisioning Client  
From a web browser,  
1
Enter the Uniform Resource Locator (URL) of the SIP  
Provisioning Client.  
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Configuration Management 25  
2
3
Enter your user name and password.  
Click LOG IN NOW.  
Gateway configuration  
The MCP views the CS 2000 as a type of gateway. To complete calls  
between the MCP and the CS 2000, gateways, gateway routes, and  
virtual trunk groups need to be configured.  
Note: A domain must be configured for CS 2000 interworking before  
configuring the gateway.  
Procedure 2 Configure a gateway for CS 2000 interworking  
From the SIP Provisioning Client,  
1
2
Click Gateways after you log in.  
Click Add Gateway. The system displays Create new gateway  
window.  
3
Enter the information for a CS 2000 gateway host. The CS 2000  
gateway host requires the following information:  
• CS 2000 host name: The name of the server.  
• Port: The port number is 5060.  
• maddr: The IP address of the CS 2000’s Virtual Router  
Distribution Node (VRDN).  
• Transport protocol: Identify UDP as the transport protocol.  
Example  
An example of the gateway host information is shown as  
follows:  
SIPSERVER:5060;maddr=10.10.10.10;transport=udp  
4
5
Enter cs2kin the Gateway Type field.  
Click Save to conclude the procedure.  
Procedure 3 Configure a gateway route for CS 2000 interworking  
From the SIP Provisioning Client,  
1
2
Click Gateways after you log in.  
Click Add route. The system displays Create new gateway route  
window.  
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3
4
5
Enter a description of the new route in the Description box, for  
example, CS 2000.  
Click the Domain pull-down list and select a domain that is used  
for CS 2000 interworking to associate with the route.  
Click Save to complete the procedure.  
For more information about using the SIP Provisioning Client and  
configuring gateways, please refer to the MCP SIP Provisioning Client  
User Guide and the MCP SIP PRI Gateway Basics documents.  
Procedure 4 Configure a trunk group for CS 2000 interworking  
From the SIP Provisioning Client,  
1
2
Click Gateways after you log in.  
Click Add Trunk Group. The system displays the Create new  
trunk group window.  
3
4
5
6
Select a CS 2000 gateway from the Gateway pull-down list.  
Select a CS 2000 gateway route from the Route pull-down list.  
Enter a virtual trunk group name.  
Click Save to complete the procedure.  
For more information about using the SIP Provisioning Client and  
configuring virtual trunk groups, please refer to the MCP SIP  
Provisioning Client User Guide and the MCP SIP PRI Gateway Basics  
documents.  
Telephony routes configuration  
Telephony routes configuration is required to set up Class of Service  
(COS), telephony routes, and route lists for CS 2000 interworking.  
Procedure 5 Configure Class of Service for CS 2000 interworking  
From the SIP Provisioning Client,  
1
2
3
4
Click Domain after you log in.  
Select the interworking domain you want to configure.  
Click Telephony Routes and then Routing COS.  
Enter a name for the Class of Service in the Name box. The  
name can be alphanumeric.  
5
6
Enter a description for the COS in the Description box.  
Click Save. The system displays the newly created COS in the  
lower part of the window.  
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Configuration Management 27  
7
8
Repeat Step 4-6 to create additional COS values you need.  
Use the Up and Down buttons to reorder the COS in the Current  
Choices Available box. The higher the order, the more services  
and priorities the COS has.  
For more information about using the SIP Provisioning Client and  
configuring COS, please refer to the MCP SIP Provisioning Client User  
Guide and the MCP SIP PRI Gateway Basics documents.  
Procedure 6 Configure telephony routes for CS 2000  
interworking  
From the SIP Provisioning Client,  
1
2
3
Click Domain after you log in.  
Select the interworking domain you want to configure.  
Click Telephony Routes and then Add Telephony Route. The  
system displays the Create New Telephony Route window.  
4
5
6
7
8
Enter the parameters of the telephony route.  
Add the route to a route list.  
Click Save.  
Repeat Step 3-6 to add more routes.  
Click List Telephony Routes to display the list of routes created  
for CS 2000 interworking.  
9
Click Change Parameters. The system displays the parameters  
related to the gateway route, including the following:  
10  
11  
Set the parameters to the appropriate values.  
Click Save to complete the procedure. You can also click Clear  
to remove all the existing values in the fields.  
For more information about using the SIP Provisioning Client and  
configuring telephony routes, please refer to the MCP SIP Provisioning  
Client User Guide and the MCP SIP PRI Gateway Basics documents.  
Procedure 7 Configure route lists for CS 2000 interworking  
From the SIP Provisioning Client,  
1
2
3
Click Domain after you log in.  
Select the CS 2000 domain you want to configure.  
Click Telephony Routes and then Add Route List.  
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4
Click Save to complete the procedure. You can click Clear to  
remove all the existing values.  
For more information about using the SIP Provisioning Client and  
configuring route lists, please refer to the MCP SIP Provisioning Client  
User Guide and the MCP SIP PRI Gateway Basics documents.  
Configure domain or sub-domain profile  
The MCP maps the domains (and sub-domains) of the MCP network to  
the route lists/translations of the CS 2000 side, using profile  
information. The following procedure configures the header profile for  
the domain (or sub-domain) so that MCP knows what domain (or  
sub-domain) to use in order to communicate with a CS 2000.  
If a sub-domain is used, then the sub-domain data will override the data  
in the parent domain.  
Procedure 8 Configure domain profile for CS 2000 interworking  
From the SIP Provisioning Client,  
1
2
3
4
Click Domain after you log in.  
Select the domain you want to configure to talk to CS 2000.  
Click Set Profile.  
Enter a profile name in the Profile field. The profile name must  
be the same as the profile name in table TELEPROF in the CS  
2000.  
5
Click Save to complete the procedure.  
Note: The same steps can be used to configure a  
sub-domain. After selecting a domain in step 2, click on  
Sub-Domain and select Set Profile for the sub-domain.  
For more information about using the SIP Provisioning Client and  
configuring domain profiles, please refer to the MCP SIP Provisioning  
Client User Guide and the MCP SIP PRI Gateway Basics documents.  
Node name configuration  
The SIP Application Module and CS 2000 use unique names to identify  
themselves in the network. Node names must be alpha-numeric strings  
and can not contain special characters like "_" or "-". Configuring  
service node names is performed through the MCP System  
Management Console. For more information on using the Sytem  
Management Console, please refer to MCP System Management  
Console Basics.  
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When the SIP Application Module is deployed from the management  
server, the service node name is defined in one of two places,  
depending on whether or not the SIP Application Module is configured  
in an N+M cluster.  
Non-N+M node name configuration  
In a non-N+M cluster configuration, the service node name is added to  
the "Server Properties" tab in the System Management Console. In a  
non-N+M configuration, the service node name can be the node name  
of the SIP Application Module platform. For more information on  
configuring the SIP Application Module service node name in a  
non-N+M configuration, please refer to the Configuration chapter in the  
MCP SIP Application Module Basics document.  
Once the service node name information is configured in the “Server  
Properties” tab of the System Management Console, this information  
must then be datafilled on the CS 2000 (table MGCINV).  
N+M node name configuration  
In an N+M configuration, the service node name has to be assigned to  
the service instance so, unlike the non-N+M configuration, the service  
node name can not be the node name of the SIP Application Module  
platform. Each service instance is defined as a service parameter in  
each Network Service Description (NSD) in the “Transport  
Management” tab. Each NSD has to define a unique service name.  
This is done by adding a service name of "Service_Node_Name" in the  
label field and the desired node name in the Value part. For more  
information on configuring the SIP Application Module service node  
name in a N+M configuration, please refer to the Configuration chapter  
in the MCP SIP Application Module Basics document.  
Once the service node name information is configured in the “Transport  
Management” tab of the System Management Console, this  
information must then be datafilled on the CS 2000 (table MGCINV).  
CS 2000 node authorization  
The SIP Application Module allows only authorized network nodes to  
send a SIP request to it with out requiring the request to be  
authenticated. The SIP PRI Gateway is an example of an authorized  
network node; the SIP Application Module does not challenge incoming  
call requests from the SIP PRI Gateway. The CS 2000 node must be  
added to list of authorized nodes so that it can send SIP-T messaging  
to the SIP Application Module. This is achieved by adding the IP  
address of the CS 2000 to the Authorized SIP Nodes field in the  
“Authentication” tab of the System Manage Console. For more  
information on configuring the SIP Application Module service node  
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please refer to the Configuration chapter in the MCP SIP Application  
Module Basics document.  
Configuring third-party gateway interworking  
The provisioning tasks required for the MCP to interwork with  
third-party gateways are described in detail in the Gateways chapter of  
the MCP SIP Provisioning Client User Guide document.  
Configuring traditional phone interworking  
Provisioning tasks to configure the MCP to interwork with traditional  
phones must be made on both the MCP side and the existing switching  
system.  
MCP configuration  
The provisioning tasks to configure an MCP user as a CDS user are  
described in detail in the User Management chapter of the MCP SIP  
Provisioning Client User Guide document.  
Switching system configuration  
This section describes the steps to configure and activate the SimRing  
feature on the Nortel Networks DMS family of TDM switches. Please  
refer to feature document AJ4934 Simultaneous Ringing for more  
information about the functionality provided by SimRing.  
For specific information on enabling the SimRing equivalent feature on  
third-party switches, please refer to the documentation provided by that  
third-party vendor.  
Successful interworking between the MCP and the TDM switch  
requires that the TDM switch activate the SimRing (or equivalent)  
feature and assign each CDS user a SimRing number. The SimRing (or  
equivalent) feature sends “SimRing” calls to the routable and unique  
number for each CDS user.  
Figure 6 shows the conceptual steps required for provisioning the  
SimRing (or its equivalent) feature on a TDM switch.  
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Configuration Management 31  
Figure 6 SimRing configuration procedure flow  
Enable  
SimRing  
on switch  
Assign  
SimRing  
to a line  
View  
SimRing  
status  
Enabling SimRing on the DMS  
Before adding SimRing to a line, make sure that table OFCENG is  
datafilled properly in order for SimRing to work. Sample datafill is  
shown below:  
>TABLE OFCENG  
MACHINES NOT IN SYNC - DMOS NOT ALLOWED JOURNAL FILE UNAVAILABLE  
- DMOS NOT ALLOWED  
TABLE: OFCENG  
>POS SIMRING_RES_CONTROL  
SIMRING_RES_CONTROLY N  
>POS SIMRING_CENTREX_CONTROL  
SIMRING_CENTREX_CONTROLY N  
>POS NO_OF_CLONE_TIDS  
NO_OF_CLONE_TIDS 20  
For detailed engineering information about configuring these OFCENG  
tuples correctly, please refer to the North American DMS-100  
Translations Guide Volume 17 of 20 (Document Number:  
297-8001-350).  
Assigning SimRing on a DMS line  
To assign SimRing to an existing line, use the EST (establish)  
command of SERVORD.  
>SERVORD  
SO:  
>EST  
SONUMBER:  
>$  
NOW 0 8 16 PM  
GROUPTYPE:  
>SIMRING  
SIMRING_PILOT_LEN:  
>HOST 0 1 10 5  
SIMRING_MEMBER_DN:  
>6215115  
SIMRING_MEMBER_DN:  
>6215010  
SIMRING_MEMBER_DN:  
>$  
SIMR_STATE: INACT  
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>ACT  
SIMR_PIN:  
>123  
Viewing DMS SimRing information  
In order to see if a user has SimRing active, the line must be queried  
using SERVORD. Use the QLEN (Query LEN) or QDN (Query DN)  
commands:  
>QLEN 6212064  
--------------------------------------------------------------  
-----------------  
LEN:  
HOST 00 1 10 05  
TYPE: SINGLE PARTY LINE  
SNPA: 613  
DIRECTORY NUMBER:  
LINE CLASS CODE: IBN  
IBN TYPE: STATION  
6212064  
CUSTGRP:  
IBNTST SUBGRP: 0 NCOS: 0  
SIGNALLING TYPE: DIGITONE  
CARDCODE: 6X17AA  
PM NODE NUMBER  
PM TERMINAL NUMBER :  
OPTIONS:  
GND: N PADGRP: STDLN BNV: NL MNO: N  
:
41  
326  
DGT SIMRING 0 ACT $  
OFFICE OPTIONS:  
AIN LNPOFFICE  
SimRing has its own command for viewing its properties. Use the  
command QSIMR (query SimRing) on a DN to display the set-up of  
SimRing on the line:  
>QSIMR 6212064  
--------------------------------------------------------------  
-----------------  
Pilot DN: 6136212064  
Pilot LEN: HOST 00 1 10 05  
The SimRing feature is ACT  
Member DN 1 - 6215115  
Member DN 2 - 6215010  
To query the feature using Table Control, go through table IBNFEAT.  
Once in the table, position on the LEN, the NCOS, and the feature:  
>TABLE IBNFEAT  
JOURNAL FILE UNAVAILABLE - DMOS NOT ALLOWED  
TABLE: IBNFEAT  
>POS 00 1 10 05 0 SIMRING  
HOST 00 1 10 05  
0
SIMRING  
SIMRING  
0 ACT  
$
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Configuration Management 33  
In order to view the member DNs of the SimRing group, go to table  
PILOTGRP and position on the pilot's group key (located in the QDN  
output):  
>TABLE PILOTGRP  
MACHINES NOT IN SYNC - DMOS NOT ALLOWED  
JOURNAL FILE UNAVAILABLE - DMOS NOT ALLOWED  
TABLE: PILOTGRP  
>POS 0  
0 (6215115) (6215010)$  
Configuring third-party voicemail server interworking  
The tasks required to configure the MCP for interworking with a  
voicemail server can vary, depending on the type of voicemail server.  
The MCP can be configured to interwork with the following types of  
voicemail servers:  
• SIP-based  
• trunk-based  
• line-based  
The provisioning tasks required for the MCP to interwork with each type  
of the above voicemail servers are described in detail in the Voice Mail  
Servers chapter of the MCP SIP Provisioning Client User Guide  
document.  
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Accounting management  
For more information about accounting functionality on a specific MCP  
network node, please refer to the Accounting chapter in the  
corresponding documents:  
MCP SIP Application Module Basics  
MCP SIP PRI Gateway Basics  
The MCP provides both the public and private charge IDs to the SIP  
PRI Gateway. For information on configuring the charge IDs for a user,  
please refer to the MCP SIP Provisioning Client User Guide. For more  
information on how the charge IDs are used, please refer to the MCP  
Accounting Module Basics document.  
For information about CS 2000 accounting functionality, please refer to  
the CS 2000 Accounting document.  
For information about accounting functionality on any third-party  
gateway or voicemail server, please refer to the documentation  
provided by that third-party vendor.  
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Performance management  
For more information about performance management functionality on  
a specific MCP network node, please refer to the Performance  
Management chapter in the corresponding documents:  
MCP SIP Application Module Basics  
MCP SIP PRI Gateway Basics  
For information about CS 2000 performance management functionality,  
please refer to the CS 2000 Performance Management document.  
For information about performance management functionality on any  
third-party gateway or voicemail server, please refer to the  
documentation provided by that third-party vendor.  
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Security and Administration  
For more information about security and administration functionality on  
a specific MCP network node, please refer to the Security and  
Administration chapter in the corresponding documents:  
MCP SIP Application Module Basics  
MCP SIP PRI Gateway Basics  
For information about CS 2000 security and administration  
functionality, please refer to the CS 2000 Security and Administration  
document.  
For information about security and administration functionality on any  
third-party gateway or voicemail server, please refer to the  
documentation provided by that third-party vendor.  
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Basics  
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All Rights Reserved  
NORTEL NETWORKS CONFIDENTIAL: The information contained in this document is the  
property of Nortel Networks. Except as specifically authorized in writing by Nortel Networks, the holder of  
this document shall keep the information contained herein confidential and shall protect same in whole or in  
part from disclosure and dissemination to third parties and use same for evaluation, operation, and mainte-  
nance purposes only. Changes or modifications to the MCP Interworking Basics document without the  
express consent of Nortel Networks may void its warranty and void the user’s authority to operate the equip-  
ment.  
Information is subject to change without notice. Nortel Networks reserves the right to make changes in  
design or components as progress in engineering and manufacturing may warrant.  
*Nortel Networks, the Nortel Networks logo, the Globemark, UNIStim, MCP, Nortel, Northern Telecom, and  
NT, are trademarks of Nortel Networks.  
Publication number: NN10033-111  
Product release: MCP 1.1 FP1 Standard  
Document release: Standard MCP 1.1 FP1 (02.02)  
Date: April 2003  
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