C3050 REV2 Portable Telephone (PCI)
User Guide
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ii
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Getting started
Before you use your portable for the first time, see “Safety
information” on page 32.You should also charge its battery
pack overnight in the rear charger slot (see “All about
batteries and recharging” on page 28).
The parts of your
portable
speaker
ringer
control
switch
volume switch
softkeys
mute
navigation
keys
Menu
keypad
under
flap
COMPANION
hinge
headset jack
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1
N o te : The three buttons directly below your portable’s display are
called softkeys. Their labels appear on the display with an underline
above the button to which they are assigned. A softkey label is shown
like this in this user guide:
.
Setting your portable
to ring
To set your portable to one of the three ringing options,
select the top ( ), middle ( ), or bottom ( ) position of the
control switch.
top: portable on, rings normally
middle: portable on, rings once or
not at all,
bottom: no incoming calls, but
outgoing calls can be made if the
flap is open
2
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Answering a call
If the flap is already open, press
is closed, open it. If the flap is closed and the headset is
or
. If the flap
connected, press
on, press
. If Flap Closed operation is turned
or open the flap.
Accessing features
during a call
To access the menu while on a call, press
the appropriate softkey.
, then select
Making a call
Dial the telephone number directly or:
• dial from your directory (see “Using your personal
directory” on page 8)
• predial (see “Customizing your portable” on page 14)
• press a customized softkey (see “Customizing softkeys”
on page 23)
Ending a call
Portable Icons
If the flap is open, close the flap or press
using the headset, press . If Flap Closed operation is
turned on, press
. If you are
.
Battery strength indicators (strong to very weak)
Radio signal strength indicator (strong to very weak)
,
,
,
,
,
3
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Vibrator indicator
Mute button
End button
Line button
Menu button
Telephone directory button
System button
Making two calls in a
row
Leave the flap open, press
portable maintains its radio connection for another call.
after your first call. The
Keeping your
connection
To maintain your call, stay in the radio coverage area. If you
have problems with your connection, retrace your steps. The
signal strength icon indicates if the signal is becoming
stronger or weaker.
Muting a call
To prevent your caller from hearing you, press
side of the portable. The display shows
on the left
again.
and then in
flashes. To end muting, press
4
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Redialing last
number
Your portable is set up so that you can redial the last
number you dialed by pressing when it appears.
Dialing the last caller
You can view the names of the last two callers when
appears on the display. Press
and
or
to view
to call
the names. Press
the number or
to view the number. Press
to delete the number. To add the
name to the Directory, press
.
Adjusting the
speaker volume
While on a call, use the volume control to adjust the
volume of the other party’s voice.
N o te : In a noisy environment, it’s a good idea to use the portable with
a headset (see “Using your headset” on page 12).
5
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Adjusting the ringing
volume
When the phone is ringing you can adjust the ringing
volume with the volume switch. The ringing volume can
only be adjusted when the control switch is in the top ( )
position. When the phone is not ringing, use the Menu to
access the volume adjustment levels.
to increase volume, press here
to reduce volume, press here
Using more than one
system
You can use your portable with up to six Companion
systems. For example, if you work at two locations, it’s
possible to register your C3050 at both locations, even
though they use separate systems. When you open the flap,
the display shows the name of the currently selected
system. To change systems, press
.
,
or
,
6
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N o te : If your portable has not been registered, the display shows
when you open the flap. If you wish to register
to more systems or are having trouble with your registration, call the
contact for your system.
Flap closed
operation
You can make and receive calls with the portable’s flap
closed. To enable Flap closed operation, press
or , and select
, then
.
When an incoming call rings on the portable, press
To terminate a call, press
.
.
7
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Using your personal directory
Your portable has an alphabetical directory that allows you
to store up to 50 entries for telephone numbers, feature
codes, or both.
Moving through the
directory
Once you have stored directory entries, you can move
through them quickly by pressing the first letter of the
entry you want. For example to look at listings under ,
press
, then
; to enter , press
, then
. If there is more than one entry under a letter,
to keep looking.
press
N o te : Use
to choose special characters such as
,
and
.
Storing directory
entries
1. Press
,
.
2. Enter the telephone number or feature code, then press
. (See the applicable Using your C3050 Portable
feature reference card for more information about
feature codes.)
8
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3. Enter the first letter of the name by pressing the button
that has the letter you want. For example to enter ,
press
; to enter , press
.
4. Enter the rest of the letters as shown in step 3. Use
to move the cursor forward if the next letter you want is
on the same button, or select
to insert a space.
5. When the name is complete, press
.
Hin t: If you want an entry to appear at the start of your directory,
make its first character a space using
.
Editing directory
entries
1. Press
, then
or
(or the first letter of the
entry you want) until you reach the entry you want to
change. Directory entries are in alphabetical order.
2. To edit the entry’s name press
3. Press
4. To edit the entry’s number press
5. Press
, then edit the name.
.
, then press
.
,
.
9
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Deleting an entry
1. Press
2. Press
, then
or
.
. The display will ask
3. Press . The display will show
if you do not want to erase the entry.)
or
. (Select
4. Press
Press
.
Dialing from the
directory
,
or
,
.
Pause and link signal
When adding a directory item or customizing a softkey,
you may need to insert a pause or a link signal.
appears when you are on a call to enable features such as
Transfer and Conference.
To insert a pause when you are predialing a number or
storing it in your directory, press
The display shows .
and select
.
10
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To insert a link signal, press
and select
.
The display shows . (Refer to Using your C3050 Portable
feature reference card for information on using this
feature).
11
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Using your headset
Using one of the optional headsets frees both hands for other
tasks. With the handset flap closed and the ringer control switch
at the or position, you can answer calls and make calls
from your directory or by using your customized softkeys.
Hin t: Using the portable with the C3050 holster protects it from falls.
Using the holster with the headset also allows you complete freedom
of movement while you are on a call.
Connecting and
disconnecting the
headset
N o te : If you disconnect the headset from the portable during a
conversation, you have five seconds until you lose the connection. To
continue the conversation, either open the flap or plug in the headset.
12
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Using your portable
with the headset
To answer a call, press
. To end a call, press
.
N o te : If you wear a hearing aid, you should use the C3002 headset.
N o te : In particularly noisy environments you should use the C3002
headset.
13
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Customizing your portable
Hin t: Whenever you are searching through a list, you can press the
first letter of the feature, directory, or system entry you want. If there is
more than one entry under a letter, press
to keep looking.
To customize your portable, use the
, which contains
a number of features in alphabetical order.
Moving through the
Menu
To search through the available options on the
press
,
or
. Some of these features are available
while you are on a call.
N o te : The portable displays options in several different ways.
Whenever the display shows a heading followed by a colon, as in
, you can select the underlined softkey,
case, to switch to the other option.
Whenever the display shows a heading followed by , as in
, press to enter a menu of options which you can
then move through by pressing or
in this
.
14
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Discrete Ring
If you want your portable to ring once, press
,
or
,
,
. Set the ringer control switch
to the middle ( ) position.
To prevent your portable from ringing, set the ringer
control switch to the middle ( ) position and press
,
or
,
,
.
Hint: To stop the ringing or vibrating during an incoming call press
.
Key Click
With
you press a button.
turned on, you hear a short beep each time
Keypad Light
Your portable’s keypad and display have a light that is
helpful in low-light conditions. You can extend the life of
your batteries by leaving the keypad light off when you
don’t need it.
Press
or
,
or
, select
, and select
as needed.
15
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Key protect
Press
or
,
or
, select
, and select
is turned on, press
. When
to activate softkeys or buttons on the portable.
Hin t: If you are using a headset or flap closed operation is turned on,
you may want to turn Key-protect on.
Language
Predialing
Press
to move between the
selections. Press
, select
, press
and
, to select your choice.
, then
or
or
To check that a number is correct before you dial, set up
your portable for predialing. Press or
choose and select
Enter the telephone number, which may be edited using
,
,
,
.
, then press
to dial your call or
to store it in
your directory.
N o te : You can insert a pause or a link into a predial sequence (see
“Pause and link signal” on page 10).
16
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Choosing distinctive
ringing
1. Press
2. Select
3. Press
4. Press
,
,
,
or
.
.
,
,
or
(to hear samples).
to choose a new ring type,
.
Setting the ringing
volume
1. Press
2. Select
3. Press
4. Press
or
.
.
or
, (to hear samples).
to choose a new ring volume,
.
Setting the portable
to vibrate and ring
1. Press
or
.
2. Select
. (The display shows
, and the
portable vibrates briefly.)
3. Set the ringer control switch to the top ( ) position, or
to the middle ( ) position with
turned on.
17
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Setting the portable
to vibrate only
1. Press
,
or
.
2. Select
. (The display shows
, and the
, press
portable vibrates briefly.)
And to keep your portable from ringing:
3. Press
or
, select
.
4. Set the ringer control switch to the middle ( ) position.
18
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Extra features
System features
If your system supports features such as Call Forward or
Call Transfer, you can customize your directory to include
them (see “Storing directory entries” on page 8,
“Customizing softkeys” on page 23, and Using Your
C3050 Portable feature reference card, or you can call
your contact).
Long tones
To select long tones press
,
or
,
,
.
You may need long tones to respond to electronic banking
services and telephone answering machines. This way you
can send a tone that lasts until you take your finger off the
button (up to 3 seconds).
N o te : Not all systems support this feature. Call your contact.
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19
Message waiting
Message Service
Some systems allow your portable to display
if you have a voice mail message.
Even if your system does not support Message Waiting
indication, you can set up your portable to dial directly into
your voice mailbox. See “Message Service”.
By first storing a message service code, you can access the voice
mail system by pressing
message and to move on to the next message. Press
to listen to the previous message. Press
. Press
to listen to the
to dial the number.
Press
to delete the message. Press
to exit your message
service.
N o te : If you press
, and you want to use your active softkeys,
press
.
20
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Depending on your voice mail system, you may be required to
change the dial codes. Dial codes are the numbers used to access
voice mail system features. For example, the default dial code 76
deletes a message. If your voice mail system is Meridian Mail,
you do not have to change the dial codes. If you change your
message service code, you will have to change the dial codes as
required.
To store your message service code
1. Press
,
or
.
2. Select
,
.
3. Enter ___________ (your voice mail service access
number) and insert one or more pauses as required (see
“Pause and link signal” on page 10).
4. Enter __________ (your voice mailbox number and
password) and press
.
N o te : Your voice mail system may require you to press
after
you enter your mailbox number or password.
21
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5. The display shows
N o te :
is only displayed after you first store the
message service code. If you erase your message service code, you
will have to go through dial codes again and change as required.
Hin t: For most Meridian Voice Mail systems, select
. For
Norstar Companion systems that support integrated voice mail, select
. On some Norstar Companion systems, message service may work
differently, see your system contact for assistance.
6. Press
to change the default dial codes. Press
when you do not want to change the dial codes.
Press when you are not using dial codes.
7. Go through the dial codes and change the values for
your voice mail system, if required.
22
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Customizing softkeys
For direct, one-touch access to frequently used features or
frequently called numbers, use your softkeys.
Your customized idle softkeys are available when the
portable is not in use. You can also customize an active
softkey that is available while you are on a call.
The default idle softkeys are
,
and
.
Message Service must be programmed for the
softkey.
The default active softkey is
the left of the display.
. The active softkey is on
To assign a feature, a directory number, or a system
selection to a softkey
1. Press
,
or
, and select
.
2. Press
or
, then
or and select
, then press
, press , , or .
4. Select the list item you want as your softkey.
.
3. If you select
23
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5. If you want to add a feature to your softkey, press
If you want to add an entry from your directory, press
.
. If you would like to add a system selection, press
.
6. Press
press
or
.
to move to the desired entry, then
7. Label your softkey with up to four characters by
pressing the button that has the letter you want. For
example to enter , press
.
; to enter , press
8. Press
,
.
N o te : Only entries from the menu, a directory list, or a system list can
be added to a softkey (see “Using your personal directory” on
page 8,“Using more than one system” on page 6, and “Customizing
your portable” on page 14).
N o te : If a directory entry is changed, you will have to re-assign your
softkey to reflect the new directory entry.
24
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Administration
features
Features such as Feature request and Portable Info are only
useful for your system contact.
25
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Making your portable secure
When your portable is not in use, you can lock its dialpad
with your personal identification number (PIN). When the
portable is locked, the display shows
.
Entering a PIN for
the first time
1. Press
,
or
,
, (enter a 1- to
6-digit PIN).
2. Press
, (enter new PIN again),
or
.
,
Changing a PIN
1. Press
PIN).
,
,
, (enter old
2. Press
3. Press
, (enter a 1- to 6-digit PIN).
, (enter new PIN again),
.
, (enter
Locking your
portable
Press
PIN),
,
or
, select
:
. (The display shows .)
26
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Unlocking your
portable
Press
PIN),
,
or
, select
:
, (enter
.
N o te : If you lose or forget your PIN and your portable is locked, enter
the master PIN supplied with your portable. Be careful when you enter
the master PIN. The display asks if you want to
. If you want to keep all of your settings, select
PIN previously stored will be cleared.
. The
Wa rn in g : If you select
, all of your directory entries, your system
registrations, and customized softkeys are cleared.
Put your master PIN label here or store it in a safe place.
27
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All about batteries and recharging
Important battery
information
Before using your rechargeable battery pack for the first
time, it must be charged in the rear charger slot for at least
8 hours. This is necessary to ensure full battery life.
Your portable needs a rechargeable battery pack. Battery
level is shown by the
symbol on the top right of the
display. If the batteries are very low, the display flashes
and you hear warning beeps.Your programming will not be
lost if you replace your batteries.
Charge rechargeable battery packs in the C3050 Charger or
the C3050 HiCapacity Charger. The C3050 Charger will
quick charge your portable in the front slot in 2.5 hours, or slow
charge a battery pack in the rear slot in 8 hours.
The C3050 HiCapacity Charger charges your portable
battery pack in 2.5 hours or less, or a battery pack in the
rear slot in about 8 hours.
28
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Installing battery
packs
Hook the hinges of the battery pack into the slots at the
bottom of your portable, and push the pack and the
portable together until the pack clicks shut.
Preparing the
charger
Connect the ac adaptor plug of the power cable to the rear
of the charger, then attach the ac adaptor to a power source.
N o te : When charging your portable overnight, slide the ringer
control switch to the bottom ( ) position to extend the life of the
batteries.
Recharging the
portable and spare
pack
1. Place your portable (containing a rechargeable battery
pack) on the charger. The right-hand light indicator turns
red while charging and green when the portable pack is
recharged.
2. Insert a spare rechargeable battery pack into the smaller
rear charger slot. The left-hand light indicator turns red
when charging and green when the spare pack is
recharged.
N o te : The spare rechargeable battery pack and the portable can be
recharged at the same time.
29
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Hin t: In high usage environments it is a good idea to have a spare
battery pack. Alternating the spare battery pack between charges will
prolong battery life.
AAA batteries
You can also use an optional AAA battery holder with your
portable. Insert the batteries into the battery holder.
N o te : Commercially available AAA NiCd batteries cannot be
charged in the C3050 HiCapacity Charger.
30
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Accessories for your portable
There are a number of C3050 accessories available from
your Nortel distributor.
• C3001 Ear Bud Headset
a small and lightweight ear-bud type headset
• C3002 Over-the-head Headset
a full over-the-head band for extra stability and hold with a single
earpiece.
• C3050 Clip-on Holster
a custom-designed holster with an adjustable belt clip.
• C3050 Leather Glove
a leather glove that holds the portable with a plastic panel covering
the keypad and display
• C3050 Rugged Protector
a rubber protective case with a built-in rigid black plastic belt clip.
For more information, visit the Companion homepage at
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31
Safety information
Electromagnetic
energy safety
Hazardous conditions may arise if the portable telephone is
operated near construction blasting caps or near
emergency service radio receivers.
Do not use this portable telephone in locations bearing
warning signs that caution against radio transmission.
For hospital use, the manufacturer recommends that
standard acceptance procedures are followed before this
equipment is used in the proximity of life-support systems.
Battery safety
Do not replace batteries in a hazardous environment
(where sparks are considered dangerous, or where there are
flammable gases, flammable liquids, dust, or flammable
fumes).
Do not attempt to charge alkaline batteries.
Do not discard batteries in a fire. Batteries may explode
when subjected to extremely high temperatures.
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Charge the battery pack provided with the portable only in
accordance with the instructions specified in this manual.
Do not short circuit batteries. Batteries may explode when
short circuited.
Antenna safety
Charger safety
The C3050 portable telephone emits low levels of radio
energy. Although any risk associated with this energy is
minimal, you can further minimize your exposure by not
touching the antenna to the face or eyes while the portable
telephone is turned on.
The C3050 charger adaptor is an electrical device
containing hazardous voltages. Do not open the adaptor or
the charger.
Care when using
earpiece
Do not place the earpiece next to your ear if a foreign
object has become attached to it.
33
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Note for pacemaker
users
Although the risk of interference is minimal, pacemaker
users should not store the C3050 portable in a pocket next
to the pacemaker.
Note for hearing aid
users
Use of the portable telephone may produce an audible tone
within a hearing aid. The C3002 headset can be used with
hearing aids and will prevent the occurrence of the audible
tone.
34
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Technical specifications
Voltage
3.6 V rechargeable batteries
4.5 V (total voltage rating), three AAA alkaline batteries
Frequency band
1.920 to 1.930 GHz
99
Total channel
capacity
Operating
temperature
14°F to 104°F
RF output power
32 mW ERP maximum
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35
Regulatory
compliance
PCI CAI:FCC Etiquette
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions:
1). This device may not cause harmful interference, and
2). This device must accept any interference received,
including interference that may cause undesired operation.
Any changes or modifications applied to the portable
telephone not expressly approved by Nortel could void the
user’s authority to operate the equipment.
Privacy
This portable telephone uses digital encoding to protect the
speech transmission.
36
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Caring for your portable
Temperature
extremes
Avoid subjecting the portable telephone to extremes in
temperature.
Care and
maintenance
Clean the portable telephone by wiping it with a damp
cloth. Do not use solvents or polishes. If your portable
telephone does not work, check all charging contacts on
the portable and the charger for dirt, grease, or other
material. If necessary, clean them with a soft dry cloth.
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37
38
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E
Printed on recycled paper
© 1997 Northern Telecom
All rights reserved.
Companion is a trademark of Northern Telecom.
P0872513
Issue 04
Printed in Canada
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