Nortel Networks Cordless Telephone M2006 User Manual
Meridian Digital  
Telephones  
M2006  
M2008/M2008HF  
M2616  
User Guide  
Enterprise Solutions Documentation  
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While you are away from your desk: Call Forward  
38  
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Contents  
Contents  
Introducing your Meridian Digital Telephone  
1
Meridian Digital Telephones ................................................................... 1  
M2616 ................................................................................................. 1  
M2008/M2008HF ................................................................................ 2  
M2006 ................................................................................................. 3  
Selecting a position for your Meridian Digital Telephone .......................... 4  
Parts of your Meridian Digital Telephone ................................................. 5  
Your telephone’s display  
6
Idle screen format .................................................................................. 6  
Calling party information ....................................................................... 6  
Display options ..................................................................................... 6  
Using Display Options ........................................................................... 7  
Your telephone’s features  
10  
Initiating Calls ..................................................................................... 10  
To call using the dial pad ..................................................................... 10  
Answering Calls .................................................................................. 11  
Placing a call on hold .......................................................................... 11  
Call Transfer ....................................................................................... 12  
On-hook dialing .................................................................................. 13  
Predial ................................................................................................ 13  
Last Number Redial ............................................................................. 14  
Handsfree ........................................................................................... 14  
Group Listening ................................................................................... 15  
Making a call  
16  
Auto Dial ............................................................................................ 16  
Ring Again ......................................................................................... 16  
Speed Call .......................................................................................... 17  
Speed Call on Private Lines .................................................................. 18  
System Speed Call ............................................................................... 19  
Call Page ............................................................................................ 19  
Override ............................................................................................. 20  
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Contents  
Override, Enhanced .............................................................................20  
Stored Number ....................................................................................21  
Buzz ...................................................................................................21  
Forced Camp-on ..................................................................................22  
Call Charge/Forced Charge .................................................................22  
Hot Line ...............................................................................................24  
Radio Paging .......................................................................................24  
Voice Call ...........................................................................................26  
Receiving a call  
27  
31  
Call Waiting ........................................................................................27  
Call Pickup (for Meridian 1) ..................................................................28  
Call Pickup (for Meridian SL-100) .........................................................29  
Timed Recall Reminder .........................................................................30  
Automatic Answerback .........................................................................30  
During a call  
Call Transfer ........................................................................................31  
Timed Reminder Recall .........................................................................31  
Auto Dial Transfer ................................................................................32  
Call Park .............................................................................................33  
Attendant Recall ...................................................................................34  
Meridian 1 Display/MSL-100 Inspect ....................................................34  
Call Charge .........................................................................................35  
On Hold on Loudspeaker ......................................................................35  
Malicious Call Trace .............................................................................37  
Centrex/Exchange Switchhook Flash .....................................................37  
While you are away from your desk  
38  
Call Forward .......................................................................................38  
Call Forward - Internal .........................................................................39  
Remote Call Forward ............................................................................40  
Call Forward Destination Deactivation ...................................................42  
Electronic Lock .....................................................................................42  
Intercom ..............................................................................................44  
ii  
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Contents  
To talk with more than one person  
45  
Conference ......................................................................................... 45  
Selectable Conferee Display and Disconnect .......................................... 46  
Group Call .......................................................................................... 47  
Call Join ............................................................................................. 48  
Privacy Release ................................................................................... 48  
Working without interruption  
49  
51  
Call Forward ....................................................................................... 49  
Make Busy .......................................................................................... 50  
Hospitality features  
Automatic Wake-Up on Your Own Telephone ....................................... 51  
Message Registration ........................................................................... 52  
Maid Identification .............................................................................. 53  
Room Status ........................................................................................ 54  
Automatic Wake-Up for a Guest (Option 11C Compact) ........................ 56  
Controlled Class Of Service (Option 11C Compact) ............................... 57  
Options  
58  
59  
60  
61  
61  
Your Telephone’s Controls  
Terms you should know  
Special Prefix Code (SPRE)  
Flexible Feature Codes (FFCs)  
iii  
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Contents  
iv  
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Introducing your Meridian Digital Telephone  
Introducing your Meridian Digital Telephone  
This guide introduces you to your new Meridian Digital Telephone. It provides you  
with a description of the controls, and a description of the features that are  
available to you.  
Meridian Digital Telephones  
There are three basic models of the Meridian Digital Telephone and the following  
are features of each type:  
M2616  
Handsfree  
On-Hook Dialing  
Message Waiting Indicator  
Wall Mount Capability  
13 configurable Feature Keys  
Volume Control Bar for:  
•
•
•
•
•
Ringing Tone  
Buzz Tone  
Speaker  
Handset/Headset  
Handsfree  
Support for the following set options:  
•
•
2 x 24 Character Display  
MCA data option to provide  
integrated voice and data transmission  
External Alerter Interface for high  
ambient noise environments  
Add-on 22 configurable Feature Key  
Expansion Modules (2 maximum)  
Analog Terminal Adapter (ATA) for  
simultaneous use of a fax, modem or  
other analog device through the ATA’s  
RJ-11 connection.  
•
•
•
1
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Introducing your Meridian Digital Telephone  
M2008/M2008HF  
Handsfree (on the M2008HF only)  
On-Hook Dialing  
Message Waiting Indicator  
Wall Mount Capability  
8 configurable Feature Keys  
(7 on the M2008HF)  
Volume Control Bar for:  
•
•
•
•
•
Ringing Tone  
Buzz Tone  
Speaker  
Handset/Headset  
Handsfree (M2008HF)  
Support for the following set options:  
•
•
2 x 24 Character Display  
MCA data option to provide  
integrated voice and data transmission  
External Alerter Interface for high  
ambient noise environments  
Analog Terminal Adapter (ATA) for  
simultaneous use of a fax, modem or  
other analog device through the ATA’s  
RJ-11 connection  
•
•
2
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Introducing your Meridian Digital Telephone  
M2006  
On-Hook Dialing  
Message Waiting Indicator  
Wall Mount Capability  
6 configurable Feature Keys  
Volume Control Bar for:  
•
•
•
•
Ringing Tone  
Buzz Tone  
Speaker  
Handset/Headset  
Support for the following set options:  
•
•
•
MCA data option to provide  
integrated voice and data transmission  
External Alerter Interface for high  
ambient noise environments  
Analog Terminal Adapter (ATA) for  
simultaneous use of a fax, modem or  
other analog device through the ATA’s  
RJ-11 connection  
3
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Introducing your Meridian Digital Telephone  
Selecting a position for your Meridian Digital Telephone  
•
On Your Desk: Your Meridian Digital  
Telephone can be placed on your desk  
so that it is tilted upwards making it  
easier to see the display.  
Desk Position (Default)  
•
On the wall: The wall mount lets you  
attach your telephone on the wall by  
rotating the base. All three Meridian  
Digital Telephone models can be wall  
mounted.  
Wall Mount  
•
Contact your System Administrator if  
you wish to change the position of  
your Meridian Digital Telephone.  
4
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Introducing your Meridian Digital Telephone  
Parts of your Meridian Digital Telephone  
Message Waiting Light  
The Message Waiting light turns on to indicate that a message has been left for you.  
LCD Indicator  
A steady º means the feature or line is active. A flashing º means the line is on hold  
or the feature is being programmed.  
Meridian Display Option  
The Meridian Display Option, with adjustable angle and contrast, shows you  
features, instructions, and incoming call information. It attaches to the  
M2008/M2008HF or M2616, and is standard on the M2216ACD.  
Release key (Rls)  
By pressing ®, you can disconnect an active call  
You may also hang up the handset. ® is especially  
useful for disconnecting handsfree calls.  
Hold  
By pressing ˙, you can put an active call  
on hold. Return to the caller by pressing the  
extension key beside the flashing º.  
Microphone  
A microphone is an integral part of the M2616 and M2008HF  
telephone, allowing you to have a telephone conversation without using  
the handset (Handsfree calling).  
Volume Bar  
Use ® to control the volume of the handset and the speaker. Raise  
the volume by pressing the right side of the bar. Lower it by pressing the left side.  
Feature keys  
You access telephone features and telephone  
lines with the feature keys. The keys are labeled for your convenience.  
Main Extension key/Primary Directory Number (DN) key  
By pressing the lower right-hand key (or lifting the handset), you can make a call on your primary  
line. The telephone may also have other line keys (The M2006 has only one line key).  
The preceding figure shows the location of the control buttons on your Meridian  
Digital Telephone. Please refer to the section titled Your Telephone’s Controls,  
located near the back of this guide, for information on the functions performed by  
each of these buttons.  
5
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Your telephone’s display  
Your telephone’s display  
Idle screen format  
The Meridian M2616 and M2008/M2008HF can be equipped with a 2 x 24  
character display module. The idle display, as shown below, gives the current  
date and time.  
24 APR 7:45 P  
When you go off hook, the time and date disappear and information about your  
call is displayed.  
Calling party information  
When your phone rings, information about the incoming call is displayed. The  
phone number and name of the person calling may appear in the display module  
if this information is available.  
Display options  
An additional function of the display is using it to show information when  
programming various functions. By pressing the Program Key, you can scroll  
through different adjustable features on your telephone. Scroll by using the  
Volume Control Bar.  
You may select the following adjustable features:  
00 VOLUME ADJUSTMENT  
01 PREDIAL RECALL  
04 IDLE SCREEN FORMAT  
05 LANGUAGE SELECTION  
07 DISPLAY DIAGNOSTICS  
09 KEY CLICK  
02 CONTRAST ADJUSTMENT  
03 CALL TIMER ENABLE  
Under each of the above possible adjustable features on your display, it will read  
SELECT OR SCROLL <<< >>>. For instance, if you are displaying  
03 CALL TIMER ENABLE, you may select this feature to program it by pushing  
‚‹, or you may push the right side of the volume control bar once to scroll to  
04 IDLE SCREEN FORMAT or push the left side of the volume control bar once to get  
to 02 CONTRAST ADJUSTMENT.  
Note: Additional adjustable features and screens will be displayed on telephones  
equipped with the optional Meridian Communications Adapter.  
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Your telephone’s display  
Using Display Options  
Volume Adjustment  
It is easy to adjust the volume on your  
telephone by following these steps:  
P
1. Press the Program Key.  
2. Press ‚ then ‚. Follow by pressing  
⁄ to adjust the ringing tone. Pressing  
¤ allows you to adjust the buzzer  
tone. Press ‹ to adjust the speaker  
volume. Press › to adjust the  
volume of the handset and press fi  
“handsfree” (if it is configured.)  
®
P
3. Press the Volume Control Bar on the  
left to reduce the volume; press the  
volume control bar on the right to  
increase the volume.  
4. Press the Program Key.  
Predial recall  
To display the last number predialed:  
P
1. Press the Program Key.  
2. Press ‚ then ⁄.  
To dial the predialed number, press the  
Program Key then Lift the handset or press  
a DN Key to place the call.  
Contrast Adjustment  
You may need to adjust how light/dark the  
text is in your display depending on the tilt  
of your display and the lighting in the  
environment where the phone is located.  
Follow these steps to make adjustments:  
P
1. Press the Program Key.  
2. Press ‚ then ¤.  
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Your telephone’s display  
®
3. Use the Volume Control Bar to  
increase or decrease the contrast .  
P
4. Press the Program Key.  
Call Timer Enable  
Sometimes it is interesting to see how long  
we stay on the phone with certain  
customers or fellow employees. Follow  
these steps to enable the call timer.  
P
®
P
1. Press the Program Key.  
2. Press ‚ then ‹.  
3. Press the Volume Control Bar to toggle  
between CALL TIMER ON and CALL  
TIMER OFF.  
4. Press the Program Key when the  
desired status is visible.  
Idle Screen Format  
Follow these steps to determine how your  
idle screen will look:  
P
1. Press the Program Key.  
2. Press ‚ then ›. IDLE FORMAT is  
displayed along with your current  
selection.  
®
P
3. Press the Volume Control Bar to scroll  
though the various formats until you  
find the one that you like best.  
4. Press the Program Key.  
8
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Your telephone’s display  
Language Selection  
The information on your display can be  
displayed in one of several languages.  
Follow these steps to change your display  
to a different language:  
P
1. Press the Program Key.  
2. Press ‚ then fi.  
®
P
3. Use the Volume Control Bar to scroll to  
a the desired language.  
4. Press the Program Key.  
Display Diagnostics  
P
Select Display Diagnostics by following  
these steps:  
1. Press the Program Key.  
2. Press ‚ then ‡.  
®
P
3. Scroll through the various test screens  
using the Volume Control Bar.  
4. Press the Program Key to set  
diagnostics mode.  
Introducing your Meridian Telephone  
Key Click  
Follow these steps if you want to hear a  
tone each time you press a dial pad key:  
P
®
P
1. Press the Program Key.  
2. Press ‚ then ·.  
3. Press the Volume Control Bar to toggle  
between KEY CLICK ON and KEY CLICK  
OFF.  
4. Press the Program Key when the  
desired status is visible.  
9
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Your telephone’s features  
Your telephone’s features  
Your telephone system administrator assigns features to your programmable  
feature keys. Whenever this guide describes a procedure that requires special  
codes or passwords, ask your telephone system administrator to provide these to  
you.  
To use a feature, you will be instructed to press a feature key, or enter an FFC  
code. You may be provided with Flexible Feature Codes (FFCs), which you will  
need in order to use some features. A table is located conveniently in the back of  
this guide for you to note FFCs.  
Not all features are available in your area, and some require additional  
equipment.  
Initiating Calls  
There are several ways to initiate a call from your Meridian Digital Telephone  
depending on the model:  
∫ 2637  
•
•
Via the DN Key  
©
Via the Handsfree Mute Key  
•
Via the Handset  
Whenever you read “Lift the handset,” in  
this guide, you may alternatively press a  
DN Key, or Handsfree Mute Key (if so  
equipped). Each of these actions will give  
you dial tone.  
To call using the dial pad  
or  
1. Lift the handset or press a DN Key.  
∫ 2637  
Press a DN Key if no free line is selected  
automatically.  
2. Dial the number.  
10  
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Your telephone’s features  
Answering Calls  
When you receive an incoming call, your telephone rings and the LCD indicator  
º flashes.  
To answer a call, perform one of the  
following  
•
•
Lift the handset  
©
∫ 2637  
Press the Handset Mute Key (Main DN  
only)  
•
Press the DN Key beside the flashing  
LCD indicator º.  
Placing a call on hold  
Use the Hold feature to place a call on hold. An example of where hold would be  
useful would be to answer a call on a second line without disconnecting from your  
original call.  
To place a call on hold:  
˙
Press Hold. The LCD indicator º flashes  
beside the line on hold.  
º
The LCD indicator flashes slowly.  
The caller may hear music if this is  
programmed on your system.  
o retrieve a call on hold:  
∫ 2637  
Press the DN Key beside the flashing LCD  
indicator º.  
11  
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Your telephone’s features  
Call Transfer  
Use the Transfer feature to redirect a call to a third party.  
To transfer a call to another number:  
†
º
1. Press Transfer. The other party is on  
hold and you hear dial tone. The LCD  
indicator lights steadily.  
2. Dial the DN that you want to transfer  
the call to.  
†
3. Press Transfer again, either when you  
hear ringing, or after you talk privately  
to the person you are transferring the  
call to.  
º
The LCD indicator goes from steady to off.  
If the person you are calling is not  
available:  
∫ 2637  
Press the DN Key beside the flashing LCD  
indicator º. You will be reconnected with  
the call.  
º
º
The LCD indicator goes from flashing to  
steady.  
12  
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Your telephone’s features  
On-hook dialing  
On-hook dialing allows you to dial a number without lifting the handset.  
To use On-hook dialing:  
∫ 2637  
1. Press a DN Key.  
2. Upon hearing dial tone, Dial the  
number.  
3. Lift the handset when the called party  
answers or, if using handsfree, begin  
talking.  
If the number you are calling is busy:  
® or ¶  
Press Release to release the line, or Ring  
Again if desired.  
Predial  
Predial allows you to enter and preview a number, making corrections if required,  
before dialing the number. Not recommended for use on telephones not equipped  
with a display.  
To use Predial:  
1. Without lifting the handset or pressing  
a DN Key, Dial the number.  
2. Preview the number.  
®
3. Use the Volume Control Bar to  
backspace if you need to correct the  
number.  
∫ 2637  
4. Press a free DN Key to dial the  
number.  
5. Lift the handset when the called party  
answers, or if using handsfree, begin  
talking.  
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Your telephone’s features  
Last Number Redial  
Last Number Redial allows you to automatically redial the last number you dialed.  
To use Last Number Redial:  
•
Lift the handset.  
√or  
∫ 2637  
•
Press Last Number Key or your  
Primary DN Key.  
or  
for Handsfree operation:  
∫ 2637  
∫ 2637  
•
Press your Primary DN Key twice.  
©
∫ 2637  
•
Press the Handsfree Mute Key  
followed by your Primary DN Key  
To use Last Number Redial on an  
MSL-100 system:  
or  
•
•
Lift the handset or press a DN Key.  
∫ 2637  
££  
Press the Pound Sign Key twice.  
Handsfree  
If your telephone is an M2616 or an M2008HF, you can use the built-in  
microphone and speaker instead of the handset. At any time during a call, you  
can switch to the handset by picking it up.  
To use Handsfree on a call:  
©
Press the Handsfree Mute Key.  
To discontinue a Handsfree call:  
®
Press Release to end your call.  
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Your telephone’s features  
To mute a handsfree call:  
©
1. Press the Handsfree Mute Key. The  
LCD indicator º flashes.  
©
2. Press the Handsfree Mute Key again  
to return to a two-way conversation.  
To switch from the handset to  
Handsfree:  
©
1. Press the Handsfree Mute Key.  
2. Replace the handset.  
Group Listening  
The group listening feature allows you to listen to a call through the speaker while  
speaking through the handset, thus allowing a third party(ies) to listen to both  
sides of the conversation. This feature is not available in all market regions or on  
MSL-100 systems. Check with your system administrator for availability and  
information on local laws governing the use of this feature.  
To activate group listening:  
∫Group Listen  
While on a call, press the Group Listen  
Key.  
To turn group listening off:  
∫Group Listen or  
Press the Group Listen Key again or  
Replace the handset.  
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Making a call: Auto Dial - Ring Again  
Making a call  
This chapter describes features that you can use when making a call.  
Auto Dial  
Auto Dial lets you dial a specific telephone number by pressing a feature key.  
To store an Auto Dial number:  
ç
ç
1. Without lifting the handset, press  
Auto Dial. The associated LCD  
Indicator flashes º.  
2. Dial the number.  
3. Press Auto Dial again.  
To use Auto Dial:  
1. Lift the handset or press a DN Key.  
ç
2. Press Auto Dial. The stored number is  
dialed automatically.  
To display the Auto Dial number:  
œor  
∫Inspect  
1. Press Display.  
On an MSL-100 system, Press Inspect.  
ç
2. Press Auto Dial. The number is  
displayed.  
Ring Again  
If you receive a busy tone or the person does not answer when trying to reach  
someone in your office, or in your private network, Ring Again automatically  
redials that number and lets you know when that person is free, or that the person  
has used his set.  
To use Ring Again:  
1. You dial a DN and receive a busy tone  
or no answer. Press Ring Again.  
16  
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Making a call: Ring Again - Speed Call  
2. Replace the handset or press Release.  
When the number you want to reach is  
free, or the person has re-used his set, you  
hear the Ring Again signal.  
3. Lift the handset or press a DN Key.  
4. Press Ring Again to automatically  
redial the number.  
To cancel Ring Again:  
Press Ring Again.  
Speed Call  
Speed Call allows you to dial frequently-called telephone numbers using a brief  
code to represent the number. The codes are one, two, or three digits long (i.e.  
000-999). See your telephone system administrator for a list of the Speed Call  
codes.  
Only a telephone that has been designated as a Speed Call Controller telephone  
can program the numbers to be stored.  
To store a Speed Call number:  
•
1. Press Speed Call.  
2. Dial the code to be added to the  
Speed Call list.  
3. Dial the access code (if required),  
internal, external, or long-distance  
telephone number.  
•
4. Press Speed Call again.  
To change a Speed Call number:  
•
1. Press Speed Call.  
2. Dial the Speed Call code that you  
want to change.  
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Making a call: Speed Call - Speed Call on Private Lines  
3. Dial the new access code (if required),  
internal, external, or long-distance  
telephone number.  
•
4. Press Speed Call again.  
To delete a Speed Call number:  
•
1. Press Speed Call.  
2. Dial the Speed Call code that you  
want to delete.  
•
3. Press Star.  
•
4. Press Speed Call again.  
To make a Speed Call:  
1. Lift the handset or press a DN Key.  
•
2. Press Speed Call.  
3. Dial the Speed Call code.  
Speed Call on Private Lines  
Speed Call on Private Lines allows you to access a Private Line trunk and make a  
speed call.  
To use Speed Call on Private Lines:  
∫Private Line  
1. Press Private Line.  
2. Lift the handset or press a DN Key.  
3. Press Speed Call.  
•
4. Dial the Speed Call code of the  
number you want to dial.  
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Making a call: System Speed Call - Call Page  
System Speed Call  
System Speed Call lets you dial Speed Call codes and override all restrictions on  
the telephone during the call. See Speed Call for more information on setting up  
speed call codes.  
To make a System Speed Call:  
1. Lift the handset or press a DN Key.  
–
2. Press Sys Speed Call.  
3. Dial the Speed Call code of the  
number you want to dial.  
Call Page  
Call Page allows you to make an announcement over your paging system by  
dialing the page trunk access code.  
Attendant consoles using the Page Key override telephones, which are then  
disconnected and must re-access the paging trunk.  
To use the Call Page feature:  
1. Lift the handset or press a DN Key.  
2. Dial the paging trunk access code.  
You are connected to the paging system.  
To disconnect:  
or ®  
Replace the handset or press Release.  
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Making a call: Override - Override, Enhanced  
Override  
You can override a busy signal and interrupt another call. This feature is called  
Busy Override on the MSL-100.  
To override a busy/engaged signal:  
1. You dial a telephone number and hear  
busy signal.  
£
2. Press Override. The people on the call  
in progress hear a tone for  
approximately one second; the three  
of you are then connected together. A  
short tone repeats every 16 seconds.  
Override, Enhanced  
Enhanced Override allows you to override an ongoing call after you have  
attempted a Forced Camp-on. Use Enhanced Override when making either a  
simple call or a consultation call (i.e., place a call on hold and call another party).  
To use Enhanced Override:  
1. You dial a telephone number and hear  
a busy signal.  
£
£
2. Press Override to initiate a Forced  
Camp-on. If either of the people on the  
call disconnects at this time, you  
receive a fast busy signal.  
3. Press Override. The people on the call  
in progress hear a tone for  
approximately one second; the three  
of you are then connected together. If  
anyone disconnects, the other two  
persons will remain connected.  
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Making a call: Stored Number - Buzz  
Stored Number  
The Stored Number feature allows you to store a single telephone number that  
you can dial quickly. You can easily change the stored number.  
To store a number when you're not  
on a call:  
º
1. Without lifting the handset, press  
Stored No.  
2. Dial the number.  
º
3. Press Stored No again. Any number  
previously stored is replaced.  
To store a number when you're on a  
call:  
º
After you dial the number, press Stored  
No.  
To display the stored number:  
œ
1. Press Display.  
º
2. Press Stored No. The number is  
displayed.  
To call the stored number:  
1. Lift the handset or press a DN Key .  
º
2. Press Stored No.  
Buzz  
Two telephones may be linked, allowing one person to notify another person. The  
person to whom your telephone is linked hears a “buzz”. Use this feature to  
indicate a call, a visitor, or a request.  
To buzz the person whose telephone  
is linked to yours:  
∂
Press Buzz The other telephone buzzes as  
long as you hold down the key.  
21  
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Making a call: Forced Camp-on - Call Charge/Forced Charge  
Forced Camp-on  
Forced Camp-on allows your telephone to automatically ring another telephone  
as soon as it disconnects from its current call. Forced Camp-on allows both  
internal and external calls to be camped on; Camp-on allows only external calls  
to be camped on.  
To use Forced Camp-on:  
1. Dial a telephone number and hear a  
busy signal.  
£
2. Press Override to initiate a Forced  
Camp-on. If either of the persons on  
the call disconnect at this time, you will  
hear a busy tone People on the call  
will hear a tone and you will receive  
ringback.  
When the person you are trying to reach  
ends the current call, their set will ring.  
3. The person lifts the handset and the  
call is connected.  
Call Charge/Forced Charge  
Call Charge allows you to charge a call to a specific account. Forced Charge  
allows you to charge long distance calls from telephones that are restricted to  
local calls.  
To charge a local or long distance  
call to an account before you dial:  
1. Lift the handset or press a DN Key.  
µ
2. Press Charge, or enter the Call Detail  
Recording FFC, or enter the SPRE code  
followed by fi.  
3. Dial the charge account number.  
4. Upon hearing dial tone, Dial your call.  
22  
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Making a call: Call Charge/Forced Charge  
To charge a call in progress:  
† or ø  
1. Press Transfer or Conference.  
µ or  
2. Press Charge, or enter the Call Detail  
Recording FFC, or enter the SPRE code  
followed by fi.  
3. Dial the charge account number.  
∫ 2637  
4. Press the DN Key to return to your call.  
To charge a call to an account when  
you transfer a call:  
†
1. Press Transfer. The call is on hold.  
µ or  
2. Press Charge, or enter the Call Detail  
Recording FFC, or enter the SPRE code  
followed by fi.  
3. Dial the charge account number.  
4. When you hear dial tone, Dial the  
number you want the call transferred  
to.  
†
5. Press Transfer when you hear ringing,  
or after you talk privately to the person  
you are transferring the call to.  
To charge a call to an account when  
you add someone to a conference  
call:  
ø
1. Press Conference. The call is on hold.  
µ or  
2. Press Charge, or enter the Call Detail  
Recording FFC, or enter the SPRE code  
followed by fi.  
3. Dial the charge account number.  
23  
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Making a call: Hot Line - Radio Paging  
4. Dial the party you want to add to the  
conference.  
ø
5. Press Conference.  
Hot Line  
The system administrator can program a Hot Line telephone number that is dialed  
automatically.  
To use Hot Line:  
¥
Press Hot Line. The Hot Line number is  
dialed automatically.  
or  
If your main DN is a Hot Line, Lift the  
handset. The Hot Line number is dialed  
automatically.  
Radio Paging  
Your Meridian 1 system may be equipped with an on-site Radio Paging system. If  
you stay on the line, the paged person may answer the call by entering a special  
Paging “Meet - me” code from any DN.  
Note: This feature is not available in all areas or on all systems.  
Radio Paging Access  
Automatic Pre - selection  
(“Meet - me” paging).  
You wish to contact a person. They are  
either busy on a call or you wish to page  
someone without calling their DN. You  
wish to directly alert their radio paging  
device.  
1. Lift the handset or press a DN Key.  
2. Dial the Radio Paging FFC. You hear  
paging dial tone.  
3. Dial the DN of the party to be paged.  
You hear ringback tone.  
24  
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Making a call: Radio Paging  
While ringback is heard, the person you  
have paged may proceed to any DN and  
enter a Radio Paging Answer code plus  
their own DN to be connected directly to  
you.  
If your call is not answered within a preset  
time period you will hear a continuous  
high pitched tone for fifteen seconds, then  
silence. Replace the handset or press  
Release and try again later.  
Automatic Post - selection  
The called party is either busy on the  
telephone or away from the desk.  
To page the called party there is no need to  
make a new call.  
∫Radio Page  
1. Press Radio Page. You hear special  
dial tone.  
2. Dial the Radio Paging Access FFC. You  
hear ringback.  
There is no need to redial the DN number  
of the called party in order to page them.  
While ringback is heard, the person you  
have paged may proceed to any DN and  
enter a Radio Paging Answer code plus  
their own DN to be connected directly to  
you.  
If your call is not answered within a preset  
time period you will hear a continuous  
high pitched tone for fifteen seconds, then  
silence. Replace the handset or press  
Release and try again later.  
Special Radio Paging Features  
If you carry a Radio Pager, you will receive  
a paging indication when another  
telephone user accesses the Radio Paging  
system and dials your DN.  
If the Radio Paging system is set up to  
function in “Meet - me” mode, you may  
answer the paging call from any DN and  
25  
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Making a call: Radio Paging - Voice Call  
be connected to the person who has paged  
you.  
1. Lift the handset or press a DN Key on  
any telephone on the system (as long  
as it is not a hotline, private line, or a  
manual line telephone). You hear dial  
tone.  
2. Dial the Radio Paging Answer FFC.  
You hear paging tone.  
3. Dial your own DN. You are connected  
to the paging caller. If the paging  
caller has hung up you will hear a  
steady high pitched tone (Number  
Unavailable tone).  
Voice Call  
You can page another person or make an announcement through another  
telephone's speaker.  
To make a voice call:  
1. Lift the handset or press a DN Key.  
“
2. Press Voice Call.  
3. Make your announcement.  
4. Replace the handset or press Release.  
To respond to a voice call:  
Your telephone rings once and you hear  
the caller's voice through the speaker. Lift  
the handset or press a DN Key and begin  
speaking.  
26  
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Receiving a call: Call Waiting  
Receiving a call  
This chapter describes features that you can use when receiving a call.  
Call Waiting  
If the attendant routes an outside call to you when you are already on a call, Call  
Waiting lets you put your current call on hold, allowing you to answer the outside  
call.  
Note: If your system is equipped with the Autohold feature, use of the hold key is  
not required.  
To answer an incoming call during a  
telephone call:  
˙
1. Press Hold when you hear a tone and  
the call waiting indicator flashes dur-  
ing a telephone call.  
∆
2. Press Call Wait to answer the  
incoming call.  
To return to your first telephone call:  
˙ or ®  
1. Press Hold if you want to put the  
second call on hold, or Release to end  
the second call.  
∫ 2637  
2. Press the DN Key associated with the  
first call.  
To answer an incoming call during a  
telephone call without the Call  
Waiting Key:  
®
1. If you don't have a Call Wait Key and  
you hear the Call Waiting tone, end  
your current call and Replace the  
handset or press Release.  
∫ 2637  
2. When the telephone rings, press the  
DN Key beside the flashing LCD  
indicator º to answer the incoming  
call.  
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Receiving a call: Call Pickup (for Meridian 1)  
Call Pickup (for Meridian 1)  
Using Call Pickup, you can answer a ringing telephone from any telephone in  
your Pickup Group or another Pickup Group.  
To answer a ringing call in your own  
Call Pickup group:  
1. Lift the handset or press a DN Key.  
ƒ or  
2. Press Call Pickup, or enter your SPRE  
code followed by ‹, or enter the  
Call Pick Up FFC.  
To answer a ringing call in another  
Call Pickup group:  
1. Lift the handset or press a DN Key.  
‘ or  
2. Press Group Pickup, or enter your  
SPRE code followed by ·›, or  
enter the Group Pick Up FFC.  
3. Dial the pickup group number of the  
ringing telephone.  
To answer a ringing call at a specific  
extension in any pickup group:  
1. Lift the handset or press a DN Key.  
ß or  
2. Press DN Pickup, or enter your  
SPRE code followed by ·fi, or  
enter the DN Pick Up FFC.  
3. Dial the DN of the ringing telephone.  
28  
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Receiving a call: Call Pickup (for Meridian SL-100)  
Call Pickup (for Meridian SL-100)  
Using Call Pickup, you can answer a ringing telephone from any telephone in  
your Pickup Group or another Pickup Group.  
To answer a ringing call in your own  
Call Pickup Group:  
and  
1. Lift the handset and press a DN Key.  
∫ 2637  
ƒ or  
2. Press Call Pickup, or enter your Call  
Pickup feature access code.  
To answer a ringing call in another  
Call Pickup Group:  
and  
1. Lift the handset and press a DN Key.  
∫ 2637  
ƒor  
2. Press Call Pickup, or enter your Call  
Pickup feature access code.  
3. Dial the call pickup group number of  
the ringing telephone.  
To answer a ringing call at a specific  
extension in any pickup group:  
and  
1. Lift the handset and press a DN Key.  
∫ 2637  
2. Enter your Directed Call Pickup  
feature access code.  
3. Dial the call pickup group number or  
the DN of the ringing telephone.  
29  
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Receiving a call: Timed Recall Reminder - Automatic Answerback  
Timed Recall Reminder  
Timed Reminder Recall rings your telephone after a period of time to remind you  
of a transferred call that has not yet been answered.  
To use the Timed Reminder Recall:  
†
1. Press Transfer. The call is placed on  
hold and you hear dial tone.  
2. Dial the number to which you want to  
transfer the call.  
†
3. When you hear ringback tone, press  
Transfer again.  
If the transferred call is not answered, your  
telephone rings.  
To Answer a recall:  
1. When your telephone rings, Lift the  
handset or press a DN Key. You are  
connected to the original caller.  
†
2. Press Transfer to repeat the transfer, if  
desired.  
Automatic Answerback  
When Automatic Answerback is activated, your set automatically answers in  
Handsfree mode after one ring.  
This feature is not supported on the M2006 and M2008/M2008HF.  
To activate Automatic Answerback:  
∫
Press Auto Ans. The LCD indicator º turns  
on.  
When Automatic Answerback is active,  
calls are not routed to your voice message  
service, if provided.  
To deactivate Automatic  
Answerback:  
∫
Press Auto Ans again. The LCD Indicator  
º turns off.  
30  
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During a call: Call Transfer - Timed Reminder Recall  
During a call  
This chapter describes features that you can use during your call.  
Call Transfer  
Call Transfer allows you to transfer a call to another number.  
To transfer a call while on a call:  
†
1. Press Transfer. The call is placed on  
hold and you hear dial tone.  
2. Dial the number to which you want to  
transfer the call.  
†
3. Press Transfer again, either when you  
hear ringback, or after you talk  
privately to the person to whom you  
are transferring the call.  
If the person you are calling is not  
available:  
®
1. Press Release.  
∫ 2637  
2. Press the DN Key beside the flashing  
LCD indicator º.  
Timed Reminder Recall  
Timed Reminder Recall rings your telephone after a period of time to remind you  
of a transferred call that has not yet been answered. (Not available on MSL-100)  
To use Timed Reminder Recall:  
†
1. Press Transfer. The call is placed on  
hold and you hear dial tone.  
2. Dial the number to which you want to  
transfer the call.  
31  
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During a call: Timed Reminder Recall - Auto Dial Transfer  
†
3. Press Transfer again or replace the  
handset before the extension answers.  
This starts the recall timer  
Note: If the person to whom the call is  
transferred answers, the recall timer stops.  
If the transferred call is not  
answered, your telephone rings:  
1. Lift the handset or press a DN Key.  
You are connected to the original  
caller. The extension to which you  
transferred the call will continue to  
ring.  
†
2. Press Transfer and repeat the transfer  
(to a different DN), if desired.  
If the person to whom you are transferring the call answers while you are on the  
line, a conference call is set up between the three of you. Replace the handset or  
press Release to complete the transfer. Check with your system administrator  
about the length of your recall timer.  
Auto Dial Transfer  
Auto Dial Transfer allows you to use your Auto Dial Key to transmit digits to the  
central office after a Trunk Switchhook Flash. You must be on a central  
office/exchange (CO) trunk call from or to a CO which offers Centrex- or  
exchange line-type features.  
To use Auto Dial Transfer when you  
pick up an incoming trunk call:  
1. Press Trunk Switchhook Flash and  
Trunk Switchook Flash  
wait for interrupted dial tone.  
ç
2. Press Auto Dial to call the number  
desired.  
3. Replace the handset or press Release  
to end the call.  
32  
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During a call: Call Park  
Call Park  
Call Park allows a call to be held temporarily, then to be retrieved from any other  
DN. You can park an incoming call and then page the called party, without tying  
up a line. Your office may have a System Park DN where most calls are  
automatically parked.  
If configured networkwide, Call Park can be used across networks.  
To park a call on the System Park  
Extension or your own DN:  
¢
¢
Press Park twice. If there is a System Park  
DN, the call is parked on it. Otherwise, it is  
parked on your DN.  
Note: for MSL-100 Press Park once and  
the call is parked  
To park a call on a DN other than the  
System Park Extension or your own  
DN:  
¢
1. Press Park.  
2. Dial the DN.  
¢
3. Press Park again.  
Note: MSL-100 uses Directed Call Park  
(DCPK)  
To park a call using the SPRE code  
or FFC:  
† or ø  
1. Press Transfer or Conference.  
2. Dial the SPRE code followed by  
‡⁄, or enter the Call Park FFC.  
3. If you don't want the System Park  
Extension or your own DN, Dial a DN.  
† or ø  
4. Press Transfer or Conference again.  
Note: MSL-100 uses Conference only.  
33  
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During a call: Call Park - Attendant Recall - Display/Inspect  
To retrieve a parked call:  
1. Lift the handset or press a DN Key.  
¢
2. Press Park, or enter the SPRE code  
followed by ‡¤, or enter the  
Call Park FFC.  
3. Dial the DN where the call is parked.  
If you park a call and it isn’t answered within a specified period of time, it rings  
back to your telephone or to the attendant. Check with your system administrator  
to determine your specified period of time.  
Attendant Recall  
The Attendant Recall feature allows you to contact an attendant during a call and  
connect the call to the attendant.  
To contact the attendant during a  
call:  
å
1. Press Attendant Recall during a call.  
2. Stay on the line until the attendant  
answers.  
3. When you Replace the handset or  
Press Release, the caller remains  
connected to the attendant.  
Meridian 1 Display/MSL-100 Inspect  
When you are on an active call, you can identify a second incoming caller with  
the Display (Meridian 1)/Inspect (MSL-100) feature. Meridian 1 systems may be  
equipped with "Automatic Set Display". This feature automatically updates your  
telephone’s display with the information on the incoming call.  
To view the name or number of a  
second caller while on a call in  
progress:  
1. While on a call, you hear the call  
waiting tone.  
œor  
∫Inspect  
2. Press Display.  
On MSL-100, press Inspect.  
34  
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During a call: Call Charge - On Hold on Loudspeaker  
∫ 2637  
3. Press the DN Key beside the flashing  
LCD indicator º. Information about  
the call is displayed in the Display  
Module.  
Displaying the second caller's name does not interfere with the current call in  
progress. You can also press the Display Key followed by the Forward Key or an  
Auto Dial Key to view the number stored on the key.  
Call Charge  
With the Call Charge feature, you can create a charge account record and/or  
charge a call to an incoming number.  
While on a call, to record the caller’s  
number for accounting purposes:  
∫Call Charge  
1. Press Call Charge. You hear three  
beeps followed by dial tone. The other  
party is on hold.  
2. Dial a charge account number or the  
caller’s number.  
∫Call Charge  
3. Press Call Charge again to return to  
the call.  
On Hold on Loudspeaker  
The On Hold on Loudspeaker feature allows users such as commodities brokers to  
monitor one (with the optional Loudspeaker) or several (with the Speech Monitor)  
stock markets, for example, while talking to one or more customers using the  
handset. (A Speech Monitor works like a Loudspeaker, but can handle up to eight  
channels.) At any time, the user can enter the call being monitored on the  
Loudspeaker or Speech Monitor unit.  
This feature requires additional equipment.  
To use On Hold On Loudspeaker:  
˙
∫Loudspeaker  
∫ 2637  
1. Place the call on Hold.  
2. Press Loudspeaker.  
3. Press the DN Key associated with the  
call on hold. The call on hold is put on  
the Loudspeaker and is heard publicly.  
35  
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During a call: On Hold on Loudspeaker  
To talk privately to the party on the  
Loudspeaker:  
Use the handset on the Loudspeaker (if  
provided).  
While the Loudspeaker is active, any other  
call is maintained on the handset. More  
than one call can be put on hold, but only  
one call at a time can be placed on the  
Loudspeaker.  
To use On Hold On Loudspeaker on  
the Speech Monitor:  
∫Hot Line  
1. Make a call from Hot DN or the DN of  
the Speech Monitor.  
˙
2. Place the call on Hold. The Speech  
Monitor is automatically activated.  
To talk privately to one of the parties  
on the Speech Monitor  
Take the call on the handset of the phone.  
This conversation will not be heard on the  
Loudspeaker. Any other user with a Speech  
Monitor DN on their set can enter the call  
by establishing a Multiple Appearance  
Conference.  
To disconnect a call from the Speech  
Monitor:  
Replace the handset or press Release  
while the call is active.  
To disconnect from the Speech  
Monitor:  
Switch off the Speech Monitor.  
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During a call: Malicious Call Trace - Centrex Switchhook Flash  
Malicious Call Trace  
Malicious Call Trace provides a way for you to trace nuisance calls within your  
system.  
While you are on a call:  
≠
Press Trace.  
If you do not have a trace button:  
† or ø  
1. Press Transfer or Conference.  
2. Dial the Trace FFC, or SPRE code  
followed by °‹.  
∫ 2637  
3. Press the DN Key beside the flashing  
LCD indicator to return to the call.  
Centrex/Exchange Switchhook Flash  
Centrex/Exchange Switchhook Flash allows you to signal the Central  
Office/Exchange (CO) during an established call to use a Centrex service such as  
call transfer or three-way calling. Since CO features are designed into the  
MSL-100 PBX, this feature is not applicable to the MSL-100.  
To use Centrex/Exchange Line  
Switchhook Flash:  
1. Press Trunk Switchhook Flash. You  
Trunk Switchook Flash  
hear special dial tone.  
2. Dial the codes for your custom Centrex  
feature.  
37  
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While you are away from your desk: Call Forward  
While you are away from your desk  
This chapter describes features that you may wish to use when you are away from  
your desk.  
Call Forward  
Call Forward allows you to transfer all your calls so that they ring at another DN.  
You cannot forward calls while your telephone is ringing.  
To forward all your calls:  
∑
1. Press Forward. The LCD indicator º  
flashes.  
2. Dial the DN that you want to forward  
your calls to.  
∑
3. Press Forward. The LCD indicator º  
remains on.  
To cancel Call Forward:  
∑
Press Forward. The LCD indicator º turns  
off.  
To reinstate Call Forward to the same  
number:  
∑
∑
Press Forward twice. The LCD indicator º  
turns on again.  
To display the number to which you are currently forwarding your internal calls (on  
telephones equipped with an appropriate display):  
œor  
∫Inspect  
1. Press Display.  
On the MSL-100, press Inspect.  
∑
2. Press Forward. The number is  
displayed.  
You can forward calls to Meridian Mail by  
using the Meridian Mail DN as your Call  
Forward DN.  
38  
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While you are away from your desk: Call Forward - Internal  
Call Forward - Internal  
Call Forward—Internal allows only calls originating at internal DNs to ring at  
another DN. Calls originating outside your Meridian 1 system will still ring at your  
telephone. You cannot forward calls while your telephone is ringing.  
To forward your internal calls:  
∫Int Forward  
1. Press Internal Call Forward. The LCD  
indicator º flashes.  
2. Dial the DN that you want to forward  
your calls to.  
∫Int Forward  
3. Press Internal Call Forward. The LCD  
indicator º remains on.  
Receiving a call:  
To cancel Internal Call Forward:  
∫Int Forward  
Press Internal Call Forward. The LCD  
indicator º turns off.  
To reinstate Call Forward to the same  
number:  
∫Int Forward  
∫Int Forward  
Press Internal Call Forward twice. The LCD  
indicator º turns on again.  
To display the number to which you are currently forwarding your internal calls (on  
telephones equipped with an appropriate display):  
œor  
∫Inspect  
1. Press Display.  
On MSL-100, press Inspect.  
∫Int Forward  
2. Press Internal Call Forward. The  
number is displayed.  
You can forward calls to Meridian Mail by  
using the Meridian Mail DN as your Call  
Forward DN.  
39  
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While you are away from your desk: Remote Call Forward  
Remote Call Forward  
Remote Call Forward allows you (from any telephone other than your own) to  
forward your calls to any telephone.  
To activate Remote Call Forward:  
1. Lift the handset or press a DN Key.  
2. If you are calling from a telephone  
outside the system, first Dial the Direct  
Inward System Access (DISA) number  
and wait for the dial tone.  
3. Dial the Remote Call Forward  
Activate FFC.  
4. Dial your Electronic Lock password .  
(See “Electronic Lock” on page 42.)  
5. Dial your DN.  
6. Dial the number of the telephone to  
which you want your calls forwarded.  
If the number you are forwarding calls  
to is invalid, you will hear a fast busy  
signal.  
£
7. Press the Pound Sign Key.  
If you want to forward calls to a previously  
programmed telephone number, skip step  
6, above.  
To cancel Remote Call Forward:  
1. Lift the handset or press a DN Key.  
2. If you are calling from a telephone  
outside the system, first Dial the Direct  
Inward System Access (DISA) number  
and wait for the dial tone.  
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While you are away from your desk: Remote Call Forward  
3. Enter the Remote Call Forward  
Deactivate FFC.  
4. Dial your Electronic Lock password.  
(See “Electronic Lock” on page 42.)  
5. Dial your DN.  
£
6. Press the Pound Sign Key.  
To verify Remote Call Forward:  
1. Lift the handset or press a DN Key.  
2. If you are calling from a telephone  
outside the system, first Dial the Direct  
Inward System Access (DISA) number  
and wait for the dial tone.  
3. Enter the Remote Call Forward Verify  
FFC.  
4. Dial your Electronic Lock password.  
(See “Electronic Lock” on page 42.)  
5. Dial your DN.  
6. Dial the DN of the telephone you are  
forwarding to.  
£
7. Press the Pound Sign Key.  
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Away from your desk: Call Forward Deactivation - Electronic Lock  
Call Forward Destination Deactivation  
Call Forward Destination Deactivation allows you to deactivate the Call Forward  
All Calls feature on a telephone which has been forwarded to your telephone.  
To lock your telephone:  
1. Lift the handset or press a DN Key.  
2. Dial the Call Forward Destination  
Deactivation FFC.  
3. Dial the DN of the telephone for which  
you wish to deactivate Call Forward  
All Calls.  
£
4. Press the Pound Sign key.  
You will receive confirmation tone  
indicating that you were successful in  
deactivating Call Forward at the other  
telephone.  
Electronic Lock  
You can lock your telephone with a password so that no one can make external  
calls from your office. This feature does not prohibit calls to internal extensions.  
The lock consists of a password which you may change.  
To lock your telephone:  
1. Lift the handset or press a DN Key.  
2. Dial the Lock FFC.  
3. Dial your electronic lock password.  
4. If you are using someone else’s  
telephone, Dial your DN.  
5. Replace the handset or press Release.  
42  
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While you are away from your desk: Electronic Lock  
To unlock your telephone:  
1. Lift the handset or press a DN Key.  
2. Dial the Unlock FFC.  
3. Dial your electronic lock password.  
4. If you are using someone else’s  
telephone, Dial your DN.  
5. Replace the handset or press Release.  
To change your electronic lock  
password:  
1. Lift the handset or press a DN Key.  
2. Dial the Electronic Lock Password  
Change FFC.  
3. Dial the current password for your  
telephone.  
4. Dial the new password you wish to  
use.  
5. Dial the new password again.  
If you hear a fast busy signal you  
may have misdialed:  
Replace the handset or press Release and  
try again.  
You can only change your password from  
your telephone. Password change is not  
supported from a remote set.  
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While you are away from your desk: Intercom  
Intercom  
You can use the Intercom feature to call a member of your intercom group.  
To make an Intercom call:  
1. Lift the handset or press a DN Key.  
Ω
2. Press Intercom.  
3. Dial the one- or two-digit code for the  
intercom group member you wish to  
call.  
To answer an intercom call when you are on a line other than your intercom group line:  
˙ or ®  
1. Press Hold to put the current call on  
hold, or press Release to terminate the  
call.  
Ω
2. Press Intercom and begin speaking.  
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To talk with more than one person: Conference  
To talk with more than one person  
This chapter describes features which allow you to talk with more than one person  
at the same time.  
Conference  
You can set up a conference call for up to three (or six) people, including yourself.  
Contact your telephone system administrator to find out the maximum number of  
persons you can join in a conference call on your system.  
To set up a conference call:  
ø
1. While on a call, press Conference. The  
other party is on hold and you hear  
dial tone.  
2. Dial the next number to add to the  
conference. When the call is  
answered, you may talk privately with  
the person before they join the  
conference.  
ø
3. Press Conference again to join all  
callers.  
If necessary, repeat the procedure to  
include up to six people in the conference.  
If the person you are adding to the  
conference is not available:  
®
1. Press Release.  
∫ 2637  
2. Press the DN Key with the flashing º .  
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To talk with more than one person: Conferee Display & Disconnect  
Selectable Conferee Display and Disconnect  
You can view the list of active conferees by using the Conferee Selectable Display  
key and disconnect any party that has been added to the conference call. This  
feature is not available on the MSL-100.  
To view active conferees:  
∫Conf Display  
1. While on a conference call, press the  
Conferee Selectable Display key. The  
LCD indicator º turns on. With each  
key press, the screen changes to show  
a different active conferee.  
Note: This action has no effect on  
the displays of the other telephones  
involved in the conference.  
®
2. Press the Release key . If configured,  
the Conference Count Display returns.  
The LCD indicator º turns off.  
To disconnect a conferee:  
∫Conf Display  
1. While on a conference call, press the  
Conferee Selectable Display key. The  
LCD indicator º turns on. Continue to  
press the key until the conferee that is  
to be disconnected is displayed on the  
screen.  
∫ 2637  
2. Press the DN Key on which the  
conference call is established. The  
selected conferee is disconnected from  
the call.  
∫Conf Display  
3. If there are additional conferees to be  
disconnected, press the Conferee  
Selectable Display key until the  
conferee that is to be disconnected is  
displayed on the screen.  
®
4. Press the Release key . If configured,  
the Conference Count Display returns  
and is updated to reflect the revised  
total count of conferees. The LCD  
indicator º turns off.  
46  
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To talk with more than one person: Group Call  
Group Call  
Group Call automatically calls members of a predefined group, one at a time,  
until they have all answered. Ask your system administrator for details on creating  
a conference call group.  
To call group members:  
1. Lift the handset or press a DN Key.  
≈
2. Press Group Call or enter the Group  
Call FFC. The group members are  
called automatically. The LCD indicator  
º beside the Group Call Key flashes  
until all members have answered.  
Their phone numbers appear on the  
display as they answer. When the last  
person answers, the Group Call indicator  
lights steadily.  
When a person in your group is on  
another call on the DN the incoming group  
call is on, the group call is put in Camp-on  
or Call Waiting mode.  
When a person in your group is on a  
conference call or another group call, he  
or she is not connected to your group call.  
After all the people in the group  
have answered, only the person who made  
the group call can put the call on hold.  
To answer a Group Call:  
Lift the handset or press a DN Key.  
If you are on a call and you hear three  
10-second tones through the handset or  
speaker, you are being notified of an  
incoming group call on your current DN.  
If you are on a call on another telephone in  
your group when a group call is made,  
you hear a long tone through the handset  
or speaker.  
47  
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To talk with more than one person: Call Join - Privacy Release  
If you are on a conference call or a group  
call when another group call comes in, you  
are not notified of the second call.  
To end a Group Call:  
Replace the handset or press Release.  
When the person who made the group call  
disconnects, all the members of the group  
are disconnected from the call. However,  
the other members can disconnect at any  
time during the call without affecting the  
call.  
Call Join  
To connect a call on hold (on a  
different line) to your current call:  
1. You are currently on a call.  
ø
2. Press Conference.  
∫Call Wait  
3. Press the key that has the other call on  
hold, e.g. Call Wait, or DN Key.  
ø
4. Press Conference.  
The person on hold joins your  
conversation.  
Privacy Release  
Privacy Release allows one or more people who share your DN to join your call.  
This feature is not available on the MSL-100.  
To use Privacy Release:  
§
Press Privacy Release during a call. One  
person can now join in by pressing the DN  
Key beside the flashing º.  
Repeat Step 1 above to join additional  
appearances of the DN.  
To talk with more than one person  
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Working without interruption: Call Forward  
Working without interruption  
This chapter describes features that allow you to avoid receiving calls.  
Call Forward  
Call Forward allows you to transfer all your calls so that they ring at another DN.  
You cannot forward calls while your telephone is ringing.  
To forward all your calls:  
∑
1. Press Forward. The LCD indicator º  
flashes.  
2. Dial the DN that you want to forward  
your calls to.  
∑
3. Press Forward. The LCD indicator º  
remains on.  
To cancel Call Forward:  
∑
Press Forward. The LCD indicator º turns  
off.  
To reinstate Call Forward to the same number:  
∑
∑
Press Forward twice. The LCD indicator º  
turns on again.  
To display the number to which you are currently forwarding your internal calls (on  
telephones equipped with an appropriate display):  
œor  
∫Inspect  
1. Press Display.  
On the MSL-100, press Inspect.  
∑
œ
2. Press Forward. The number is  
displayed.  
3. If you want to clear the display, press  
Display again.  
You can forward calls to Meridian Mail by  
using the Meridian Mail DN as your Call  
Forward DN.  
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Working without interruption: Make Busy  
Make Busy  
Make Busy allows you to make your telephone appear busy to all callers.  
To make your telephone appear  
busy:  
¡
Press Make Busy.  
To receive calls again:  
¡
Press Make Busy again.  
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Hospitality features: Automatic Wake-Up on Your Own Telephone  
Hospitality features  
These hospitality features are intended primarily for hotel operations use.  
Automatic Wake-Up on Your Own Telephone  
Although normally used as a hotel feature, Automatic Wake-up may be useful to  
business users who require a timed reminder call feature. From your telephone  
you may program the Meridian 1 system to automatically place a call to you at a  
predetermined time. When you answer the call, you will hear recorded music for  
up to thirty seconds followed by a prerecorded announcement, or the attendant.  
To enter the time for a wake-up call:  
1. Lift the handset or press a DN Key.  
2. Dial the Wake-Up Request FFC.  
3. Dial the wake-up time in a 24-hour  
format (hh mm).  
Note: In 24-hour format, 7:30 AM is  
entered as 0730; 9:45 PM is 2145.  
4. Replace the handset or press Release.  
To cancel a wake-up call:  
1. Lift the handset or press a DN Key.  
2. Dial the Wake-Up Cancel FFC.  
3. Replace the handset or press Release.  
To verify the time for the wake-up  
call:  
1. Lift the handset or press a DN Key.  
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Hospitality features: Automatic Wake-Up - Message Registration  
2. Dial the Wake-Up Verify FFC.  
3. Dial the wake-up time in a 24 hour  
format (hh mm). If it is correct, you  
hear a confirmation tone.  
Note: In 24-hour format, 7:30 AM is  
entered as 0730; 9:45 PM is 2145.  
4. Replace the handset or press Release.  
Message Registration  
If your telephone is equipped with a display, you can read, change, or reset  
meters that log hotel telephone calls.  
To read meters:  
™
1. Press Message Registration.  
2. Dial the room DN.  
™
3. Press Message Registration again.  
To change a meter:  
™
1. Press Message Registration.  
2. Dial the room DN.  
3. Dial the correct meter count.  
•
4. Press Star.  
™
5. Press Message Registration.  
To reset a meter to zero:  
™
1. Press Message Registration.  
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Hospitality features: Maid Identification  
2. Dial the room DN number.  
•
3. Press Star.  
™
Press Message Registration.  
Maid Identification  
Maid ID makes it easier to keep track of which maids clean which rooms. The  
maid enters the information from the telephone in each room.  
To enter cleaning status:  
1. Lift the handset or press a DN Key.  
2. Dial the Maid ID FFC.  
3. Dial one of the following cleaning  
status codes:  
⁄ = cleaning requested  
¤ = cleaning in progress  
‹ = room cleaned  
› = room passed inspection  
fi = room failed inspection  
fl = cleaning skipped  
‡ = not for sale  
You hear interrupted dial tone.  
•
£
4. Press Star.  
5. Dial the Maid ID. If you enter the  
wrong Maid ID, press Pound Sign and  
then reenter the ID.  
6. Press Pound Sign.  
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Hospitality features: Room Status  
7. Replace the handset or press Release.  
Room Status  
Room Status lets you read the status of a room using the Display Module.  
To read the status of a room:  
ª
1. Press Status.  
2. Dial the DN for the room. The DN is  
displayed followed by a two-digit  
code.  
The first digit indicates the occupancy  
status:  
0 = room vacant  
1 = room occupied  
The next digit indicates the cleaning status  
of the room:  
1 = cleaning requested  
2 = cleaning in progress  
3 = room cleaned  
4 = room passed inspection  
5 = room failed inspection  
6 = cleaning skipped  
7 = not for sale  
ª
3. Press Status again.  
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Hospitality features: Room Status  
To change the status of a room:  
ª
1. Press Status.  
2. Dial the DN for the room. The DN is  
displayed followed by a two-digit  
code.  
The first digit indicates the occupancy  
status:  
0 = room vacant  
1 = room occupied  
The next digit indicates the cleaning status  
of the room:  
1 = cleaning requested  
2 = cleaning in progress  
3 = room cleaned  
4 = room passed inspection  
5 = room failed inspection  
6 = cleaning skipped  
7 = not for sale  
3. Dial the status code you want to  
assign to the room. A three-digit code  
appears. The first digit indicates the  
occupancy status. The second digit is  
the old cleaning status, and the third is  
the new cleaning status you just  
entered.  
ª
4. Press Status again.  
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Hospitality features: Automatic Wake-Up for a Guest  
Automatic Wake-Up for a Guest (Option 11C Compact)  
From your telephone you may program the Meridian 1 Option 11C Compact  
telephone system to automatically place a call to your guest at a predetermined  
time. When the guest answers the call, they will hear recorded music for up to  
thirty seconds followed by a prerecorded announcement, or the attendant.  
To enter the time for a wake-up call:  
∫Wake-Up  
1. Press the Wake-Up key.  
2. Dial the guest’s extension number.  
£
3. Press Pound Sign.  
4. Dial the wake-up time in a 24-hour  
format (hh mm).  
∫Wake-Up  
5. Press the Wake-Up key.  
To cancel a wake-up call:  
∫Wake-Up  
1. Press the Wake-Up key.  
2. Dial the guest’s extension number.  
£
3. Press Pound Sign.  
∫Wake-Up  
4. Press the Wake-Up key.  
To verify the time for the wake-up  
call:  
∫Wake-Up  
1. Press the Wake-Up key.  
2. Dial the guest’s extension number.  
£
3. Press Pound Sign.  
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Hospitality features: Controlled Class Of Service  
4. Look at the display to verify the  
wake-up time programmed.  
®
5. Press the Release key.  
Note: In 24-hour format, 7:30 AM is  
entered as 0730; 9:45 PM is 2145.  
Controlled Class Of Service (Option 11C Compact)  
With the Controlled Class Of Service (COS) feature, you may program the  
Meridian 1 Option 11C Compact telephone system to restrict specific room  
extensions from making long distance extensions.  
To activate Controlled Class Of  
Service (COS):  
∫Cont COS  
1. Press the Cont COS key.  
2. Dial the guest’s extension number.  
∫Cont COS  
3. Press the Cont COS key again. The  
LCD indicator is on.  
®
4. Press the Release key.  
To deactivate Controlled Class Of  
Service (COS):  
∫Cont COS  
1. Press the Cont COS key.  
2. Dial the guest’s extension number.  
∫Cont COS  
3. Press the Cont COS key again. The  
LCD indicator flashes.  
®
4. Press the Release key.  
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Options  
Options  
Optional items are available for use with your Meridian Digital Telephone. Please  
contact your System Administrator for further details.  
Key Expansion Module  
The Key Expansion Module provides 22  
additional feature keys for the M2616. You  
can add up to two Key Expansion  
modules, for a total of 62 feature keys.  
External Alerter Interface  
The External Alerter Interface lets you  
connect a remote ringer to your telephone.  
It can be used with all three models. The  
remote ringer is provided by your supplier.  
Meridian Communications Adapter  
(MCA)  
The MCA lets you connect your telephone  
to a personal computer or terminal. You  
can then use your telephone to exchange  
data between your computer and other  
computers. The MCA can be used with all  
three models.  
Analog Terminal Adapter (ATA)  
Meridian Display Option  
The ATA allows you to connect an analog  
device such as a modem or fax machine to  
your telephone, and allows you to use  
these devices while you are on a telephone  
call. The ATA can be used with all three  
models.  
The Meridian Display Option provides  
status information and also assists you in  
programming options and features on your  
Meridian Digital Telephone. The Display  
Module Option in not available on the  
M2006.  
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Your Telephone’s Controls  
Your Telephone’s Controls  
Volume bar  
Use ® to control the volume of the handset, the speaker, and the ringer.  
Raise the volume by pressing the right side of the bar. Lower it by pressing the left  
side.  
Microphone  
A microphone is integrated into the M2616 and M2008HF telephones, allowing  
you to have a telephone conversation without using the handset (known as  
Handsfree calling).  
Release  
You can terminate an active call by pressing ®, or by hanging up the  
handset. ® is especially useful for disconnecting handsfree calls.  
LCD indicator  
A steady º appearing in one of the LCD indicators means that the feature or line  
beside it is active. A flashing º means the line is on hold or the feature is being  
programmed.  
Hold  
By pressing ˙, you can put an active call on hold. Return to the caller by  
pressing the extension key beside the flashin gº.  
Handset  
Lift the handset to place or answer a call.  
Feature keys  
You access telephone features and telephone lines with the feature keys. The keys  
are labeled for your convenience.  
Main extension key or Directory Number (DN) key  
The lower right-hand key is the main extension key, also known as a Directory  
Number (DN) key. When you pick up the handset, the line associated with this key  
is ready for you to make a call. You may have more than one DN key assigned to  
your telephone. (This does not apply to the M2006 since it only supports one line.)  
Message Waiting light  
The Message Waiting light turns on to indicate that a message has been left for  
you.  
Program  
The P key gives you access to several parameters through the Display  
Module Option. You can adjust the volume of the ringer, buzzer, speaker, and  
handset. You can turn key clicking on or off, adjust the display contrast, choose  
the display language, set the format of the date and time, and turn the call timer  
on or off. If you also have a Meridian 1 Communications Adapter, (see “MCA”),  
you can also set your data parameters.  
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Terms you should know  
Terms you should know  
Attendant — the attendant is a telephone operator in your organization.  
Directory Number (DN) — a DN is any extension on a telephone.  
Flexible Feature Codes (FFCs) - your system may use FFCs to access some of your  
telephone’s features. For your convenience, the FFCs for your system can be  
printed on a page located at the back of this guide.  
Meridian 1 — the Meridian 1 PBX is an office communications system.  
Meridian SL-100 (MSL-100) — the MSL-100 is a large scale office  
communications system.  
Private Line — a Private Line may be assigned to your telephone. With this line,  
you may reach any outside number without dialing the digit(s) which you  
normally use to get an outside line. Internal extensions cannot be dialed from a  
private line.  
Paging tone—tone heard when using the Radio Paging feature. You hear two  
beeps followed by dial tone.  
Primary Directory Number (DN) Key—the key on your telephone which  
corresponds to the main number for the telephone.  
Ringback/ring tone— ringback/ring tone is the sound you hear when a call  
you’ve made is ringing at its destination.  
Interrupted dial tone— a broken, or pulsed dial tone that you will hear when  
accessing some of your telephone’s features.  
Special dial tone— three consecutive tones followed by dial tone that you will  
hear when accessing some of your telephone’s features.  
Shared Directory Numbers — a DN (extension) that is shared by two or more  
persons.  
Special Prefix Code (SPRE) — the Special Prefix Code is a number you will need  
to enter to activate many of the features on your telephone. For example, when  
you read "Enter the SPRE code plus 87", first enter the SPRE code then press 87.  
For your convenience, the SPRE code and FFCs for your system can be printed in  
the tables located on page 61.  
Note: Meridian SL-100 codes can be different from customer to customer.  
Check with your communications group for feature code prefixes.  
Switchhook — the switchhook is the button which the handset presses down,  
disconnecting your call when you replace the handset.  
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Special Prefix Code (SPRE) and Flexible Feature Codes (FFCs)  
Special Prefix Code (SPRE)  
Special Prefix Code (SPRE)  
Flexible Feature Codes (FFCs)  
Radio Paging  
Trace  
Radio Paging Access  
Radio Paging Answer  
Call Park  
Group Call  
Call Pick Up  
DN Pick Up  
Maid ID  
Group Pick Up  
Wake-Up Request  
Wake-Up Verify  
Wake-Up Cancel  
Remote Call Forward Activate  
Remote Call Forward Verify  
Remote Call Forward Deactivate  
Electronic Lock Password  
Change  
Call Forward Destination  
Deactivation  
Lock  
Call Detail Recording  
Unlock  
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Index  
Index  
Index  
A
Attendant 60  
Attendant Recall 34  
Auto Dial 16  
Auto Dial Transfer 34  
Automatic Answerback 30  
Automatic Wake-up for a Guest 56  
Automatic Wake-Up on Your Own Telephone 51  
B
Buzz 21  
C
Call Charge 35  
Call Forward 38, 49  
Call Forward, Internal 39  
Call Join 48  
Call Page 19  
Call Park 33  
Call Pickup 30  
Call timer Enable 8  
Call Transfer 12, 31  
Call Waiting 30  
Camp-on, Forced 22  
Conference 45  
Contrast Adjustment 7  
Controlled Class Of Service (Option 11C Compact) 57  
62  
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Index  
Controls, telephone 6, 59  
Index  
D
Dial Tone  
interrupted 60  
special 60  
Direct Inward System Access 40, 41  
Directory Number 60  
Display 16, 21, 35, 38, 39, 49  
Display Diagnostics 9  
DN 60  
E
Enhanced Override 20  
External Alerter Interface 58  
F
Feature keys 59  
Features, telephone 10  
Flexible Feature Codes (FFCs) 61  
Forced Camp-on 22  
G
Group Call 47  
Group Listening 15  
H
Handset 59  
Handsfree 14  
HOLD 59  
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Index  
Index  
Hold 11, 27  
Hot Line 24  
I
Idle Screen Format 8  
Intercom 44  
Internal Call Forward 39  
Interrupted dial tone 60  
K
Key Click 9  
Key Expansion Module 58  
L
Language Selection 9  
Last Number Redial 14  
LCD indicator 59  
M
Main extension key 59  
Make Busy 50  
Making Calls 10  
Malicious Call Trace 35  
Meridian 1 60  
Meridian Communications Adapter 58  
Meridian SL-100 (MSL-100) 60  
Message Registration 52  
Message Waiting light 59  
Microphone 59  
64  
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Index  
Index  
O
On Hold on Loudspeaker 35  
On-hook dialing 13  
Options 58  
Override 20  
Override, Enhanced 20  
P
Paging tone 60  
Predial Recall 7, 13  
Primary Directory Number (DN) key 60  
Privacy Release 48  
Private Line 60  
R
Radio Paging 24  
Release 14  
Remote Call Forward 40  
Ringback/ring tone 60  
RLS 59  
Rls 14  
Room Status 54  
S
Shared Directory Numbers 60  
Special dial tone 60  
Special Prefix Code (SPRE) 60, 61  
Speed Call 17  
Speed Call on Private Lines 18  
Speed Call, System 19  
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Index  
Stored Number 21  
Switchhook 60  
System Speed Call 19  
T
Terms 60  
Timed Recall Reminder 30  
V
Voice Call 26  
Volume adjustment 7  
Volume bar 59  
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While you are away from your desk: Call Forward  
38  
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Title to and ownership of Meridian SL-1 software shall at all times  
remain with Northern Telecom. Meridian SL-1 software shall not be  
sold outright and the use thereof by the customer shall be subject  
to the parties entering into software agreements as specified  
by Northern Telecom.  
Information contained in this document is subject to change.  
Northern Telecom reserves the right, without notice, to make  
changes in equipment design or program components as progress  
in engineering, manufacturing or technology may warrant.  
Reordering number:NT5F50AC A0773347  
(c/o 15 each per package P0902627)  
Internal Manufacturing part number:  
P0902627  
Issue 1.00  
Printed in the United States of America  
March 1999  
www.nortelnetworks.com  
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