congratulations!
congratulations!
Congratulations on your purchase of the cool
TM
MOTO VE240 mobile phone.
Whether you’re a talker, a texter, or a music lover, the
VE240 is the phone for you.
We’ve included all the main features of your phone
into this handy guide that’s easy to take along with
you.
If you’d like even more information about how to use
your new MOTO VE240 mobile phone, visit
TM
TM
MOTO
VE240
.
So, let’s go.
Note: Your phone may not appear exactly as the
images in this manual. However, all key locations,
sequences, and functions are the same.
Caution: Before using your phone for the first
time, please read the important legal and safety
information on the back of this guide.
Getting Started Guide
let’s go
let’s go
accessories
1 .
2
3
5
4
more information
GOTO
accessories: www.motorola.com
user’s guide: www.motorola.com/support
@6809501A61@
xxxxxxxxxxxx-O
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shortcuts
calls
shortcuts
calls
A few shortcuts we think you’ll find really useful:
It’s good to talk.
voicemail
make a call
Press and hold 1. (If your voicemail number is not
pre-programmed, press 1, then Store.) Call your
service provider if you don’t know the number.
Enter a number and
press N.
recent calls
Quickly see your call history by pressing
s > q Recent Calls. You can then access your Received Calls
or Dialed Call or your call Timers.
answer a call
When your phone rings or
vibrates, press N.
your phone number
To see you own phone number, press Ò, then #.
music player
end a call
Note: You must have a microSD memory card
(available separately) installed in your phone to use
the music player.
Press P.
Press [ from the home screen.
lock/unlock keys
Prevent accidental calls by pressing and holding
#
.
To
unlock the keypad, press Unlock (the right soft key),
then press s.
Select Shuffle Multiple to set your phone to play a
random downloaded ringtone for incoming calls.
Scroll to each downloaded ringtone you want and
press s. After you select all of the ringtones
you want, press Done.
select a ringtone for calls
Express yourself—choose your own ringtone for
incoming calls.
First—
Set Master Volume to High, Med High,
Medium, Low Med, Low:
Note: Phonebook entries with assigned Ringer IDs
will not be affected. The Shuffle Multiple option works
only with downloaded ringtones and depletes
your battery’s charge more quickly than Single Tone.
3 Press O to return to the home screen.
Next—
Find it: s > u Settings > Sounds
> Call Ringtone
1 If necessary, press s to acknowledge the
message about Shuffle Multiple.
2 Select Single Tone to assign a single ringtone to
incoming calls, then scroll to the ringtone you
want and press s.
Note: Your phone plays each ringtone that you
highlight.
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music
music
Rock your world . . .
emergency calls
Play your music wherever and whenever you want.
To call an emergency number,
enter the emergency number
and press N.
Note: You must have a microSD memory card
(available separately) installed in your phone to use
the music player.
First, load music onto your computer. Then,
transfer the music to your phone (using Windows®
Media Player, or manually). For instructions on
loading and transferring music, see your User’s
Guide.
Your service provider programs emergency phone
numbers, (such as 112 or 911), that you can call under
any circumstances, even when your phone is locked.
Emergency numbers vary by country. Your phone’s
pre-programmed emergency number(s) may not work
in all locations, and sometimes an emergency call
cannot be placed due to network, environmental, or
interference issues.
To activate the music player, press [. Your phone
shows the Music Player menu, which includes:
option
redial a number
All Songs
Playlists
Artists
Play a song.
1 From the home screen, press N to see a list of
Create or play a playlist.
Play music by an artist.
Play music from an album.
recently dialed calls.
2 Scroll to the entry you want to call and press N.
Albums
Genres
Play music by genre (type of music) such
as rock or jazz.
phonebook
Met someone new? Save their number.
messages
messages
Here are a few basics to get you going:
save contact
send a message
1 Enter the number on the home screen and press
Find it: s > g Messaging > Create Message
Save.
1 Enter a phone number or email address.
2 Select Create New Contact.
or
3 Enter the contact details.
4 Press Save when you’re finished.
Press s to select Add, then select Contacts, Recent Calls,
or Groups. Press s to mark each entry you want to
include as a message recipient, and press Done
when finished.
call a contact
1 From the home screen, press Contacts.
2 Scroll down to the text entry area and enter
2 Scroll through the list to highlight the contact’s
message text.
number.
To insert a prewritten message, press s to
select Insert, then select Quick Text. Scroll to the quick
text you want to insert and press s.
3 Press N.
3 To insert a stored picture, select Insert, then
select Pictures. Scroll to the desired picture and
press s.
To insert a sound, select Insert, then select Audio.
Scroll to the desired sound and press s.
To insert a Vcard for a contact in your Phonebook,
select Insert, then select Contact Info. Scroll to the
desired entry and press s.
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menu map
Use these keys to control music playback:
g
Messaging
m
u
Tools
•
•
•
•
•
Voicemail
Create Message
Inbox
Outbox
Drafts
•
•
•
•
•
•
Voice Commands
Datebook
Alarm Clock
World Clock
Calculator
Notepad
music player controls
pause/play
fast forward
Press s.
Press & hold S right (for at
T
E
L
BREW
least two seconds).
Settings
Browser
Phonebook
next song
rewind
Press S right.
•
•
•
•
•
•
•
•
Sounds
Display
Press & hold S left (for at least
•
•
•
•
New
Contact List
Groups
Phone
Call
Bluetooth
USB
Storage Device
Phone Info
two seconds).
previous
song
Within first two seconds of song,
press S left twice.
Speed Dial
q
j
Recent Calls
restart song
After first two seconds of song,
•
•
•
•
•
Received Calls
Missed Calls
Dialed Calls
All Calls
Û
Phone Info
My Number
press S left.
•
scroll up/
down
Press S up or down.
Timers
through list
Multimedia
•
•
•
Music & Sounds
Pictures
Storage Device
turn off music Press O.
player
This is a standard main menu layout.
Your phone’s menu may be a little
different.
display
status indicators
To insert an event from your Calendar, select
Insert, then select Datebook Event. Scroll to the desired
event and press s.
Your phone shows the home screen when you are
not on a call or using the menu.
4 To insert a message subject, press Options. Scroll to
Insert Subject and press s, then press Send to send
the message.
Status
Indicators
1X
read a message
Left Soft
Right Soft
Key Label
When you receive a message, your phone plays an
alert and displays the < (new message) indicator
and a New Message notification.
Message
MENU
Contacts
Key Label
Left Soft
Key
Right Soft
Key
Select View Now to read the message immediately, or
select View Later to save it in your Inbox for viewing later.
Note: Your phone’s home screen may be different
than the one shown.
Indicators at the top of your phone’s display provide
important status information, such as strength of signal,
battery charge level, incoming calls, missed messages, and
other conditions. See your User’s Guide for a complete
listing of status indicators.
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the small print
battery use & safety
IMPORTANT: HANDLE AND STORE BATTERIES PROPERLY TO AVOID INJURY OR
DAMAGE. Most battery issues arise from improper handling of batteries, and particularly
from the continued use of damaged batteries.
standards that were developed by independent scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include a substantial safety margin
designed to assure the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit of measurement known
as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian
regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating
positions accepted by the FCC and by Industry Canada with the phone transmitting at its
highest certified power level in all tested frequency bands. Although the SAR is determined
at the highest certified power level, the actual SAR level of the phone while operating can
be well below the maximum value. This is because the phone is designed to operate at
multiple power levels so as to use only the power required to reach the network. In general,
the closer you are to a wireless base station, the lower the power output.
DON’Ts
•
Don’t disassemble, crush, puncture, shred, or otherwise attempt to change
the form of your battery.
•
Don’t let the phone or battery come in contact with water. Water can get into
the phone’s circuits, leading to corrosion. If the phone and/or battery get wet, have
them checked by your carrier or contact Motorola, even if they appear to be working
properly.
•
•
•
Don’t allow the battery to touch metal objects. If metal objects, such as jewelry,
stay in prolonged contact with the battery contact points, the battery could become
very hot.
Don’t place your battery near a heat source. Excessive heat can damage the
phone or the battery. High temperatures can cause the battery to swell, leak, or
malfunction. Therefore:
Before a phone model is available for sale to the public in the U.S. and Canada, it must be
tested and certified to the FCC and Industry Canada that it does not exceed the limit
established by each government for safe exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) reported to the FCC and available for review
by Industry Canada. The highest SAR value for this model phone when tested for use at the
ear is 1.52 W/kg, and when worn on the body, as described in this user guide, is
0.9 W/kg. (Body-worn measurements differ among phone models, depending upon
available accessories and regulatory requirements).2
While there may be differences between the SAR levels of various phones and at various
positions, they all meet the governmental requirements for safe exposure. Please note that
improvements to this product model could cause differences in the SAR value for later
products; in all cases, products are designed to be within the guidelines.
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site:
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
1. In the United States and Canada, the SAR limit for mobile phones used by the public is
1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial
margin of safety to give additional protection for the public and to account for any variations in
measurements.
Do not dry a wet or damp battery with an appliance or heat source, such as a hair
dryer or microwave oven.
•
DOs
•
Avoid leaving your phone in your car in high temperatures.
Do avoid dropping the battery or phone. Dropping these items, especially on a
hard surface, can potentially cause damage.
Do contact your service provider or Motorola if your phone or battery has
been damaged from dropping or high temperatures.
•
IMPORTANT: USE MOTOROLA ORIGINAL PRODUCTS FOR QUALITY ASSURANCE
AND SAFEGUARDS. To aid consumers in identifying authentic Motorola batteries from
non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
Motorola recommends you always use Motorola-branded batteries and
chargers. Motorola mobile devices are designed to work with Motorola batteries. If you
see a message on your display such as Invalid Battery or Unable to Charge, take the
following steps:
2
The SAR information includes the Motorola testing protocol, assessment procedure, and
measurement uncertainty range for this product.
Safety and General Information
•
Remove the battery and inspect it to confirm that it has a “Motorola Original”
hologram;
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and retry charging it;
If the message remains, contact a Motorola Authorized Service Center.
Safety Information
This section contains important information on the safe and efficient operation of
•
•
•
your mobile device. Read this information before using your mobile device.
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local regulatory requirements in
your country concerning exposure of human beings to RF energy.
Important: Motorola’s warranty does not cover damage to the phone caused by non-
Motorola batteries and/or chargers.
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
PROPER AND SAFE BATTERY DISPOSAL AND RECYCLING
Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions.
Proper battery disposal is not only important for safety, it benefits the environment.
Consumers may recycle their used batteries in many retail or service provider locations.
Additional information on proper disposal and recycling may be found on the Web:
•
•
www.rbrc.org/call2recycle/ (in English only)
Product Operation
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
If you wear the mobile device on your body, always place the mobile device in a Motorola-
supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-
worn accessory supplied or approved by Motorola, keep the mobile device and its antenna
at least 2.5 centimeters (1 inch) from your body when transmitting.
Warning: Never dispose of batteries in a fire because they may explode.
service & repairs
Using accessories not supplied or approved by Motorola may cause your mobile device to
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
If you have questions or need assistance, we're here to help.
accessories, visit our Web site at: www.motorola.com
.
customer care options. You can also contact the Motorola Customer Support Center at 1-
800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances your mobile device may cause interference with other devices.
Specific Absorption Rate Data
Follow Instructions to Avoid Interference Problems
SAR Data
Turn off your mobile device in any location where posted notices instruct you to do so.
This model wireless phone meets the government’s requirements for
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If
your mobile device offers an airplane mode or similar feature, consult airline staff about
using it in flight.
exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured
not to exceed limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission (FCC) of the U.S. Government and by the Canadian
regulatory authorities. These limits are part of comprehensive guidelines and establish
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permitted levels of RF energy for the general population. The guidelines are based on
touch or attempt to remove. Stop using your mobile device until the glass is replaced by a
qualified service center.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult your
physician before using this mobile device.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing
lights, such as when playing video games. These may occur even if a person has never had a
previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing video games or enabling a
flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is
always a good idea to hold the screen away from your eyes, leave the lights on in the room,
take a 15-minute break every hour, and stop use if you are very tired.
Persons with implantable medical devices should observe the following precautions:
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
•
•
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to minimize the potential for
interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device. If
you have any questions about using your mobile device with your implantable medical
device, consult your healthcare provider.
Caution About High Volume Usage
Driving Precautions
Warning: Exposure to loud noise from any source for extended periods of
time may affect your hearing. The louder the volume sound level, the less
time is required before your hearing could be affected. To protect your
hearing:
The use of wireless phones while driving may cause distraction. Discontinue a call if you
can’t concentrate on driving.
Additionally, the use of wireless devices and their accessories may be prohibited or
restricted in certain areas. Always obey the laws and regulations on the use of these
products.
Responsible driving practices can be found in the “Smart Practices While Driving” section in
this guide (or separate guide).
•
•
•
Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
For more information about hearing, see our Web site at www.motorola.com/
hearingsafety (in English only).
Areas with potentially explosive atmospheres are often, but not always, posted and can
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage
facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal
powders.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries. In such areas, sparks can occur and cause an explosion or fire.
Mar0108
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Industry Canada Notice to Users
Symbol
Definition
Industry Canada Notice
Operation is subject to the following two conditions: (1) This device may not cause
032374o
interference and (2) This device must accept any interference, including interference that
may cause undesired operation of the device. See RSS-GEN 7.1.5.
Important safety information follows.
FCC Notice to Users
Do not dispose of your battery or mobile device in a fire.
FCC Notice
The following statement applies to all products that have received FCC approval.
Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-
ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation. See 47 CFR Sec. 15.19(3).
Your battery or mobile device may require recycling in accordance
with local laws. Contact your local regulatory authorities for more
information.
032375o
Do not throw your battery or mobile device in the trash.
Do not let your battery, charger, or mobile device get wet.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
Listening at full volume to music or voice through a headset may
damage your hearing.
Batteries & Chargers
Caution: Improper treatment or use of batteries may present a danger of fire,
explosion, leakage, or other hazard. For more information, see the “battery use &
safety” section in the user’s guide.
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver
is connected.
Keep Your Mobile Device and Its Accessories Away From Small
Children
These products are not toys and may be hazardous to children. For example:
A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing hearing injury.
Improperly handled batteries could overheat and cause a burn.
•
Consult the dealer or an experienced radio/TV technician for help.
•
•
•
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the
product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not
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Software NOT Embodied in Physical Media. Software that is not embodied in physical
media (e.g. software that is downloaded from the internet), is provided “as is” and without
warranty.
Motorola Limited Warranty for the United States and
Canada
Warranty
Who Is Covered?
What Does this Warranty Cover?
This warranty extends only to the first consumer purchaser, and is not transferable.
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers,
messaging devices, and consumer and professional two-way radios (excluding commercial,
government or industrial radios) that operate via Family Radio Service or General Mobile
Radio Service, Motorola-branded or certified accessories sold for use with these Products
(“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and
sold for use with these Products (“Software”) to be free from defects in materials and
workmanship under normal consumer usage for the period(s) outlined below. This limited
warranty is a consumer's exclusive remedy, and applies as follows to new Motorola
Products, Accessories and Software purchased by consumers in the United States or
Canada, which are accompanied by this written warranty:
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any
Products, Accessories or Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories
or parts. No data, software or applications added to your Product, Accessory or Software,
including but not limited to personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software and applications please create a back up prior to
requesting service.
How to Obtain Warranty Service or Other Information
Products and Accessories
Products Covered
Length of Coverage
USA
Phones
1-800-331-6456
Pagers
1-800-548-9954
Products and Accessories as
defined above, unless otherwise
provided for below.
One (1) year from the date of purchase by the
first consumer purchaser of the product unless
otherwise provided for below.
Two-Way Radios and Messaging Devices
1-800-353-2729
Decorative Accessories and
Cases. Decorative covers, bezels,
PhoneWrap™ covers and cases.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of the
product.
Canada
TTY
All Products
1-800-461-4575
Monaural Headsets. Ear buds
and boom headsets that transmit
mono sound through a wired
connection.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of the
product.
1-888-390-6456
For Accessories and Software, please call the telephone number designated above
for the product with which they are used.
Consumer and Professional
Two-Way Radio Accessories.
Ninety (90) days from the date of purchase by
the first consumer purchaser of the product.
You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable) and, most importantly; (e) your address
and telephone number.
Products and Accessories that
are Repaired or Replaced.
The balance of the original warranty or for
ninety (90) days from the date returned to the
consumer, whichever is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL
BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS
THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE,
WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS
OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS
OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the
Products or Accessories for commercial purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are
excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from
the use of Non-Motorola branded or certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or
parts, are excluded from coverage.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain exclusive rights
for copyrighted Motorola software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be copied into, used in, and
redistributed with, the Products associated with such Motorola software. No other use,
including without limitation disassembly of such Motorola software or exercise of the
exclusive rights reserved for Motorola, is permitted.
Communication Services. Defects, damages, or the failure of Products, Accessories or
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.
Software
Hearing Aid Compatibility with Mobile Phones
Products Covered
Length of Coverage
Hearing Aids
Some Motorola phones are measured for compatibility with hearing aids. If the box for your
Software. Applies only to physical defects in the Ninety (90) days from the date of
particular model has “Rated for Hearing Aids” printed on it, the following explanation
applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices
are more immune than others to this interference noise, and phones also vary in the amount
of interference they generate.
media that embodies the copy of the software
(e.g. CD-ROM, or floppy disk).
purchase.
Exclusions
Software Embodied in Physical Media. No warranty is made that the software will
meet your requirements or will work in combination with any hardware or software
applications provided by third parties, that the operation of the software products will be
The wireless telephone industry has developed ratings for some of their mobile phones, to
uninterrupted or error free, or that all defects in the software products will be corrected.
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assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their box
or a label on the box.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled. M4 is the better/higher of
the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4
is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in
them.)
California Perchlorate Label
Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board
that may contain very small amounts of perchlorate. In such cases, California law requires
the following label:
“Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.”
There is no special handling required by consumers.
Privacy and Data Security
Privacy and Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
Hearing devices may also be measured for immunity to this type of interference. Your
hearing device manufacturer or hearing health professional may help you find results for
your hearing device. The more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
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Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Lock your device’s keypad where this feature is
available.
Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it
as soon as possible.
Erase before recycling—Delete personal information or data from your mobile
device prior to disposing of it or turning it in for recycling. For step-by-step instructions
on how to delete all personal information from your device, see the section entitled
“master clear” or “delete data” in the user’s guide.
•For information on backing up your mobile device data before erasing it, go to
www.motorola.com and then navigate to the “downloads” section of the consumer
Web page for “Motorola Backup” or “Motorola Phone Tools.”
Notice to Hearing Aid Users
Hearing Aid Notice
To maintain the published Hearing Aid Compatibility (HAC) rating for this mobile phone, use
only the original equipment battery model. If the battery is replaced, confirm that the model
number is BQ50 or BQ60.
Information from the World Health Organization
WHO Information
Present scientific information does not indicate the need for any special precautions for the
use of mobile phones. If you are concerned, you may want to limit your own or your
children’s RF exposure by limiting the length of calls or by using handsfree devices to keep
mobile phones away from your head and body.
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Understanding AGPS—To provide location information for emergency calls, certain
Motorola mobile devices incorporate Assisted Global Positioning System (AGPS)
technology. AGPS technology also can be used in non-emergency applications to track
and monitor a user’s location—for example, to provide driving directions. Users who
prefer not to permit such tracking and monitoring should avoid using such applications.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
If you have further questions regarding how the use of your mobile device may impact your
service provider.
Product Registration
Registration
Online Product Registration:
direct.motorola.com/hellomoto/ Motosupport/source/registration.asp
Smart Practices While Driving
Product registration is an important step toward enjoying your new Motorola product.
Registering helps us facilitate warranty service, and permits us to contact you should your
product require an update or other service. Registration is for U.S. residents only and is not
required for warranty coverage.
Driving Safety
Drive Safe, Call Smart
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas -- for example, handsfree
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola Personal Communications Product you will need to provide a copy of your dated
sales receipt to confirm warranty status.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car, driving
is your first responsibility. If you choose to use your mobile device while driving, remember
the following tips:
Thank you for choosing a Motorola product.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of America and
•
Get to know your Motorola mobile device and its features such as speed dial
and redial. If available, these features help you to place your call without taking your
attention off the road.
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs
and International Trade.
•
When available, use a handsfree device. If possible, add an
additional layer of convenience to your mobile device with one of the
many Motorola Original handsfree accessories available
today.
Caring for the Environment by Recycling
Recycling Information
This symbol on a Motorola product means the product should not be disposed of
with household waste.
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Position your mobile device within easy reach. Be able to access your mobile
device without removing your eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voicemail answer it for you.
Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
Do not take notes or look up phone numbers while driving. Jotting down a “to
do” list or going through your address book takes attention away from your primary
responsibility—driving safely.
Dial sensibly and assess the traffic; if possible, place calls when your car is
not moving or before pulling into traffic. If you must make a call while moving, dial
only a few numbers, check the road and your mirrors, then continue.
Do not engage in stressful or emotional conversations that may be distracting.
Make people you are talking with aware you are driving and suspend conversations
that can divert your attention away from the road.
Use your mobile device to call for help. Dial 911 or other local emergency number
in the case of fire, traffic accident, or medical emergencies.*
Disposal of your Mobile Device and Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers,
headsets, or batteries) with your household waste. These items should be disposed of in
accordance with the national collection and recycling schemes operated by your local or
regional authority. Alternatively, you may return unwanted mobile devices and electrical
accessories to any Motorola Approved Service Center in your region. Details of Motorola
approved national recycling schemes, and further information on Motorola recycling
activities can be found at: www.motorola.com/recycling
Disposal of your Mobile Device Packaging and User’s Guide
Product packaging and user’s guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
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Use your mobile device to help others in emergencies. If you see an auto
accident, crime in progress, or other serious emergency where lives are in danger, call
911 or other local emergency number, as you would want others to do for you.*
Call roadside assistance or a special non-emergency wireless assistance
number when necessary. If you see a broken-down vehicle posing no serious
hazard, a broken traffic signal, a minor traffic accident where no one appears injured,
or a vehicle you know to be stolen, call roadside assistance or other special non-
emergency wireless number.1
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola and
third-party software stored in semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party software providers
certain exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software contained
in the Motorola products may not be modified, reverse-engineered, distributed, or
reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or by implication, estoppel,
or otherwise, any license under the copyrights, patents, or patent applications of Motorola
or any third-party software provider, except for the normal, non-exclusive, royalty-free
license to use that arises by operation of law in the sale of a product.
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
Note: Do not ship your phone to the above address. If you need to return your phone for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and settings of your
service provider’s network. Additionally, certain features may not be activated by your
service provider, and/or the provider’s network settings may limit the feature’s
functionality. Always contact your service provider about feature availability and
functionality. All features, functionality, and other product specifications, as well as the
information contained in this user’s guide, are based upon the latest available information
and believed to be accurate at the time of printing. Motorola reserves the right to change
or modify any information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under
license. Microsoft and Windows are registered trademarks of Microsoft Corporation. All
other product or service names are the property of their respective owners.
© 2009 Motorola, Inc. All rights reserved.
Caution: Changes or modifications made in the radio phone, not expressly approved by
Motorola, will void the user’s authority to operate the equipment.
Manual Number: 68000201219-B
1. Wherever wireless phone service is available.
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