Night Owl Optics DVR Advantage Series User Manual

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Contents  
Chapter 1: FCC Radiation Norm .............................................................6  
Chapter 2: Package Contents .................................................................7  
Chapter 3: System Requirements...........................................................8  
Chapter 4: Safety Instructions.................................................................9  
Chapter 5: Troubleshooting...................................................................11  
Chapter 6: DVR Components................................................................13  
6.1 Back Panel of DVR .................................................................13  
6.2 Front Panel of DVR.................................................................14  
6.3 Mouse......................................................................................15  
6.4 Remote....................................................................................16  
Chapter 7: DVR Installation...................................................................17  
7.1 Connecting the Power Supply.................................................17  
7.2 Connecting the DVR to a TV or Monitor .................................18  
Chapter 8: Camera Installation..............................................................19  
8.1 Connecting Cameras to the DVR ...........................................19  
8.2 Mounting the Cameras............................................................20  
Chapter 9: DVR Start-up .......................................................................21  
9.1 System Initialization ................................................................21  
9.2 On-Screen Display..................................................................22  
Chapter 10: Startup Wizard...................................................................23  
Chapter 11: Login Screen .....................................................................24  
Chapter 12: Main Menu.........................................................................25  
Chapter 13: Menu Icons........................................................................26  
Chapter 14: Basic Menu........................................................................27  
14.1 System Menu ........................................................................28  
14.2 Date/Time Menu....................................................................29  
14.2.1 Date/Time Menu ........................................................29  
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Contents  
14.2.2 DST Menu..................................................................30  
14.3 Display Menu ........................................................................31  
14.3.1 Display Menu.............................................................31  
14.3.1.1 Mask Screen...................................................32  
14.3.1.2 Color Screen...................................................33  
14.3.1.3 Time/Name Screen ........................................34  
14.3.2 Auto Seq Menu..........................................................35  
14.4 Record Menu.........................................................................36  
14.4.1 Basic Menu................................................................36  
14.4.2 Bit Rate Menu............................................................37  
14.4.3 Resolution..................................................................38  
14.4.4 Schedule Menu..........................................................39  
14.5 User Menu.............................................................................40  
14.5.1 User Management Menu...........................................41  
Chapter 15: Advanced Menu.................................................................43  
15.1 Alarm Menu...........................................................................44  
15.1.1 Motion Menu..............................................................44  
15.1.1.1 Area Screen....................................................45  
15.1.1.2 Scedule Screen..............................................46  
15.1.1.3 Trigger Screen................................................47  
15.1.2 Video Loss Menu.......................................................48  
15.1.3 Camera Block Menu ..................................................49  
15.1.4 Others Menu..............................................................50  
15.2 Network Menu.......................................................................51  
15.2.1 LAN Menu..................................................................51  
15.2.2 PPPoE Menu .............................................................52  
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Contents  
15.2.3 Port Menu ..................................................................53  
15.2.4 Sub-Stream Menu......................................................54  
15.3 COMM Menu.........................................................................55  
15.3.1 DDNS Menu...............................................................55  
15.3.2 E-Mail Menu...............................................................56  
15.3.3 UPnP Menu................................................................57  
15.4 PTZ Menu..............................................................................58  
Chapter 16: Record Search Menu ........................................................59  
Chapter 17: Disk Management Menu ...................................................63  
Chapter 18: Information Menu...............................................................65  
18.1 Device Menu .........................................................................68  
18.2 Network Menu.......................................................................69  
18.2.1 LAN Menu..................................................................69  
18.2.2 PPPoE Menu .............................................................70  
18.3 Online Menu..........................................................................71  
18.4 Record Menu.........................................................................72  
Chapter 19: Maintenance Menu............................................................73  
19.1 Basic Menu............................................................................74  
19.1.1 Firmware Upgrade.....................................................75  
19.2 Settings Menu .......................................................................76  
Chapter 20: Remote Access .................................................................77  
20.1 Connection of DVR and Router/Modem...............................78  
20.2 Windows Network Configuration...........................................79  
20.3 Apple (Mac) Network Configuration......................................80  
Chapter 21: Port Forwarding.................................................................82  
21.1 Checking the Ports after Port Forwarding.............................84  
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Contents  
Chapter 22: DDNS Registration ............................................................85  
22.1 Registering a Free Domain Name ........................................85  
22.2 Adding your New Domain Name to your DVR......................87  
Chapter 23: Internet Viewing.................................................................88  
23.1 Setting ActiveX Controls .......................................................88  
23.2 DVR Login.............................................................................89  
23.3 Using Internet Explorer .........................................................90  
23.4 Using Control Management Software (CMS-Nightowl View)97  
Chapter 24: Night Owl Pro Mobile Application....................................111  
Chapter 25: Specifications of DVR......................................................118  
Chapter 26: Information Log................................................................119  
Chapter 27: Warranty ..........................................................................120  
Interactive How-To videos are available for the  
chapters indicated with this icon.  
You can also visit Night Owl’s website at  
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Chapter 1: FCC Radiation Norm  
FCC  
This equipment has been tested and found to comply with limits for Class B  
digital devices pursuant to Part 15 of Federal Communications Commission  
(FCC) rules.  
FCC Compliance Statement  
These limits are designed to provide reasonable protection against  
frequency interference in residential installation. This equipment generates,  
uses, and can radiate radio frequency energy, and if not installed or used in  
accordance with the instructions, may cause harmful interference to radio  
communication. However, there is no guarantee that interference will not  
occur in television reception, which can be determined by turning the  
equipment off and on. The user is encouraged to try and correct the  
interference by one or more of the following measures:  
.
.
.
Reorient or relocate the receiving antenna  
Increase the separation between the equipment and the receiver  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
CAUTION!  
The Federal Communications Commission warns the user that changes or  
modifications to the unit not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
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Chapter 2: Package Contents  
Your DVR Security Kit includes the following items.  
1x 16-channel DVR  
1 x 6’ VGA Cable  
1 x RJ45 Cable(Ethernet)  
1 x USB Mouse  
1 x Remote Control includes Batteries  
1 x Software CD  
1 x Quick Setup Guide (Additional guides available online and on CD)  
1 x DVR Power Adapter  
3 x Night Owl Security Stickers  
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Chapter 3: System Requirements  
Please be sure the computer that you will use with the DVR Security Kit  
complies with the following specifications:  
Windows® XP,VISTA, 7, or 8  
Mac® OS 10.6 and above  
Internet Explorer 7, 8, 9 or 10 web browser  
Includes CD-ROM drive  
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Chapter 4: DVR Safety Instructions  
Use the provided power adapter.  
Do not use this product with a power source that applies more than the  
specified voltage.  
Never insert metal into the DVR case or its openings.  
Inserting metal into the DVR case may cause electric shock.  
Do not operate in wet or dusty area.  
Avoid placing the DVR in areas such as a damp basement or dusty  
attic.  
Do not expose the DVR to rain or use near water.  
If the DVR accidentally gets wet, unplug it and contact technical  
support immediately.  
Keep product surfaces clean and dry.  
To clean the outside case of the DVR, use a lightly dampened cloth.  
Do not use cleaning solutions or solvents.  
Do not install near any heat sources.  
Do not install the DVR near any heat sources such as stoves, heat  
registers, radiators, or electronics (including amplifiers) that produce  
heat.  
Unplug the DVR when moving it.  
Make sure that the DVR is unplugged before you move it. When  
moving this device, be sure to handle it with care.  
Make sure there is good air circulation around the DVR.  
This DVR uses an internal hard drive, which generates heat during  
operation, for video storage. Do not block vents on the DVR, as these  
vents reduce the generated heat while the system is running. Place this  
product in a well-ventilated area.  
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Chapter 4: DVR Safety Instructions  
Do not attempt to remove the top cover.  
If you observe any abnormal operation, unplug the DVR immediately  
and contact technical support. Do not attempt to open the DVR to  
diagnose the cause of the problem. (WARNING: You may be subjected  
to severe electrical shock if you remove the cover of the DVR.)  
Handle the DVR carefully.  
If you drop the DVR on any hard surface, it may damage the device. If  
the DVR doesn’t work properly due to physical damage, contact an  
authorized dealer for repair.  
Recommended: Use with an uninterruptable power supply (UPS).  
Connecting your DVR and cameras to a UPS allows continuous  
operation even during power outages. The run-time duration will  
depend on the rating of the UPS used.  
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Chapter 5: Troubleshooting  
If a problem occurs, you may be able to easily correct it yourself. The  
following table describes the most common problems and their solutions.  
Please refer to the table before calling Night Owl Technical Support.  
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Chapter 5: Troubleshooting  
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Chapter 6: DVR Components  
6.1 Back Panel of DVR  
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Chapter 6: DVR Components  
6.2 Front Panel of DVR  
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Chapter 6: DVR Components  
6.3 Mouse  
You can use a mouse instead of the remote control to navigate through  
your DVR’s menus. Connect the included mouse to the USB port on the  
back of the DVR.  
Use the mouse buttons to perform the following:  
1. Left Button: Click to select a menu option. During live viewing in  
split-screen view, double-click on a channel to see the selected  
channel in full-screen view; double-click the channel again to return  
to split-screen view.  
2. Right Button: Click to display a list of menus.  
3. Scroll Wheel: Scroll up and down through menus.  
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Chapter 6: DVR Components  
6.4 Remote Control  
Use the remote control to navigate through the DVR’s menus.  
Button  
Function  
Select channels / Input  
numbers in currently  
selected field  
Display all channels  
Enter / Exit Menu  
Up  
1-0  
ALL  
MENU  
Down  
SEL  
Select  
Rewind  
Play  
Fast Forward  
Record  
Pause / Playback  
Stop  
AUDIO/  
SEARCH  
No function for this  
model  
Enable or disable  
sound  
MUTE  
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Chapter 7: DVR Installation  
7.1 Connecting the Power Supply  
1. Plug the included power adapter cable into the back of the DVR.  
2. Plug the other end of the power adapter cable into an available wall  
outlet (or, if you are using an uninterruptable power supply, plug the  
adapter cable into one of its output sockets).  
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Chapter 7: DVR Installation  
7.2 Connecting the DVR to a TV or Monitor  
Using the supplied VGA connector:  
1. Connect the VGA connector to the back of the DVR’s VGA port.  
2. Connect the other end of the cable to an available VGA input on  
your TV or monitor.  
3. Select the appropriate video input channel on your TV or monitor to  
view the DVR.  
Note: If your TV does not have a VGA port, you will need to purchase a  
BNC-to-RCA video cable. Attach the cable’s yellow RCA video connector  
to a yellow Video Input port on your TV, and the cable’s BNC video  
connector to the Video Out (V-OUT) port on the back of the DVR.  
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Chapter 8: Camera Installation  
8.1 Connecting Cameras to the DVR  
1. Your DVR system comes with one 60-ft. coaxial cable per camera.  
Connect each cable to a camera using the BNC connectors (yellow  
connector) and the DC connectors (red connector).  
2. Plug the other end of the cables into the Video Input ports on the  
back panel of the DVR.  
3. Connect the provided four-way power splitter cable into the DC  
connectors of the cables.  
4. Plug the power splitter into the camera power supply.  
5. Plug the camera power supply into an available wall outlet or  
uninterruptable power supply.  
Make sure all cameras are working (prior to mounting them) by  
connecting them as described in the section above. Once all  
cameras are confirmed to be fully operational, you can run the  
cables and mount the cameras at their final locations.  
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Chapter 8: Camera Installation  
8.2 Mounting the Cameras  
1. Choose a location: Decide where you would like to mount the  
camera.  
2. Indicate screw positions: Mark three holes on the surface where  
you plan to mount the camera, using the holes in the camera base  
as a guide.  
3. Anchor screws: Using a drill bit slightly smaller than the included  
screw anchors, drill into the mounting surface using the guide  
marks you placed in the previous step. Insert the screw anchors.  
4. Mount the camera: Hold the camera in place and tighten each  
screw securely into the anchors.  
5. Make sure the camera is secure: Once the camera's mount is  
screwed in place, make sure that the camera is securely mounted  
by placing gentle pressure on the mount.  
6. Adjust the camera position: Adjust the camera housing to point  
the camera lens in the direction you would like to record.  
Don’t feel like installing the system yourself?  
Let InstallerNet do the work for you.  
Contact us at 1-800-806-5513 or visit us at  
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Chapter 9: DVR Start-up  
9.1 System Initialization  
After you plug in the power adapter, the DVR will automatically start up and  
display the Night Owl logo on your TV while initializing.  
After initialization, your screen will display a live camera view, showing all  
the cameras that are currently connected to the DVR.  
When cameras are connected to the system, the main interface displays  
live images from the cameras. Using the mouse:  
Double-click (with the left button on the mouse) the live image of  
any channel to enlarge the image to a full-screen view.  
Double-click again to go back to the live split-screen view,  
displaying images from all channels.  
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Chapter 9: DVR Start-up  
9.2 On-Screen Display  
The on-screen display will also show the following information:  
Date & Time: Displays the date and time on the system.  
Channel Title/Number: Displays the channel name, which you can  
set in the Camera Menu.  
By default, passwords are disabled on the system. However, for  
security purposes, it is highly recommended that you enable a  
system password (this is discussed in detail later).  
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Chapter 10: Startup Wizard  
Use the Startup Wizard to enter the security system’s basic settings,  
network settings, record settings, and HDD settings.  
The Startup Wizard will open when the DVR is powered on.  
Refer to the Startup Guide for step-by-step instructions on using the  
Startup Wizard.  
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Chapter 11: Login Screen  
Before you can access any menus, you must log in.  
Remote ID: This number should match the number in parentheses  
to the right of the field.  
User Name: Enter the user name you created in the Startup  
Wizard or the User Menu. If you have not created a user name,  
leave this setting as “admin.”  
Password: Enter the password that you created in the Startup  
Wizard or the User Menu. If you have not created a password, this  
field should remain empty.  
Login Button: Select this button when you have entered your user  
name and password (if any).  
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Chapter 12: Main Menu  
Opens the menu interface.  
Allows you to check one channel at a time to enlarge the selected  
channel to a full-screen view.  
Allows you to enter into a multi-screen view.  
Allows you to start/stop an auto sequence. This will display the  
cameras as a slide show.  
Opens the color settings menu to adjust the colors of the camera.  
Allows you to zoom in to a specific area of the camera view that  
you have selected.  
Opens the volume menu.  
Opens the PTZ functions menu.  
Allows you to start/stop continuous recording.  
Opens the Playback menu.  
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Chapter 13: Menu Icons  
When you open the Main Menu you will see a line of icons at the top of the  
screen. Each icon represents a different menu. The menu names are listed  
below.  
Basic Menu  
Advanced Menu  
Record Search Menu  
Disk Management  
Information Menu  
Maintenance Menu  
Exit  
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Chapter 14: Basic Menu  
Basic Menu  
Use the Basic Menu to access the System, Date/Time, Display, Record,  
and User menus.  
Be sure to Apply all changes you make in the menus. If you do  
not apply the changes, they will not be saved.  
You can also select the Default button on any page to restore the  
DVR’s default settings.  
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Chapter 14: Basic Menu  
14.1 System Menu  
The System Menu allows you to change the language, output resolution,  
and logout time, and turn the Startup Wizard on/off. It is recommended that  
you leave the Device Name and Remote ID fields at their default values.  
To access the System Menu, select the Basic button, and then select  
System from the list on the left side of the screen.  
Device Name: Displays the DVR you are using.  
Remote ID: Indicates the number of the DVR if there are multiple  
DVRs at one location.  
Video Format: Leave this setting at NTSC unless you are using a  
PAL-format TV.  
VGA Resolution: Select the resolution of the video output from the  
VGA port. The larger the number, the better the resolution will be.  
(However, a higher resolution will use more hard disk space when  
recorded video is stored.) Refer to your TV/monitor manual to see  
which resolution works best.  
Language: Set the language to English, French, or Spanish.  
Logout Time: This will allow the DVR to logout the user that is  
signed into the DVR after a certain amount of time.  
Startup Wizard: Allows you to turn the Startup Wizard on/off when  
the DVR is rebooted/turned on.  
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Chapter 14: Basic Menu  
14.2 Date/Time Menu  
You should set the date and time when first setting up your system. You can  
also configure Daylight Saving Time (DST) settings.  
To access the Date/Time Menu, select the Basic button, and then select  
Date/Time from the list on the left side of the screen.  
Date/Time: Input the current date using the date format that is been  
selected, and input the current time using the time format that has  
been selected. If you have selected the 12-hour format, you will  
have to differentiate between AM and PM.  
Date Format: Use the drop-down menu to choose the way that you  
would like the date displayed.  
Time Format: Use the drop-down menu to choose the way that  
you would like the time displayed.  
Time Zone: Use the drop-down menu to choose the time zone in  
which you are located. Keep in mind that if you have already  
manually changed the date/time, it will change again to reflect the  
time zone you chose.  
Auto Update: Select this box if you would like the DVR to  
automatically update the date/time. Keep in mind that this feature  
will only work if the network settings have been configured properly.  
Time Server: You will generally not need to change this setting.  
This is the web address that updates the date and time.  
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Chapter 14: Basic Menu  
14.2.2 DST Menu  
Use the DST Menu to configure Daylight Saving Time settings.  
To access the DST Menu, select the Basic button, select Date/Time from  
the list on the left side of the screen, and then select DST.  
Enable: Select this box if you would like to enable the Daylight  
Saving Time settings.  
Mode: Depending on the Daylight Saving Time settings, you can  
choose between the exact date and the week.  
Offset: Depending on the Daylight Saving Time settings, you can  
choose between one hour and two hours. Generally this should be  
set to one hour.  
From: The date/time that Daylight Saving Time begins.  
To: The date/time that Daylight Saving Time ends.  
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Chapter 14: Basic Menu  
14.3.1 Display Menu  
Use the Display Menu to configure channel name, channel masking, color,  
and time/name settings.  
To access the Display Menu, select the Basic button and then select  
Display from the list on the left side of the screen.  
CH: Indicates the channel that you will be configuring.  
Name: Give each channel a descriptive name if you wish (for  
example, Warehouse).  
Mask: Opens a window that allows you to block out certain areas of  
the channel screen.  
Color: Opens a window that allows you to adjust the colors in the  
channel that is being recorded.  
Time/Name: Opens a window that allows you to show/remove the  
date/time and the channel name displayed on the screen.  
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Chapter 14: Basic Menu  
14.3.1.1 Mask Screen  
Use the Mask Screen to block out certain areas of a channel screen.  
To access the Mask Screen, select the Basic button, and then select  
Display from the list on the left side of the screen. Select the Settings  
button in the Mask column.  
CH: Indicates the channel that you will be configuring.  
Once you have selected the channel, left-click the mouse on the  
screen.  
Drag the mouse over the area of the screen you would like to block  
out.  
If you want to block out a different area or no area at all, select the  
Clear button.  
Once you have selected an area to block out, select the Apply  
button. This allows you to return to the menu screen.  
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Chapter 14: Basic Menu  
14.3.1.2 Color Screen  
Use the Color Screen to adjust the colors of a channel that is being  
recorded.  
To access the Color Screen, select the Basic button and then select  
Display from the list on the left side of the screen. Select the Settings  
button in the Color column.  
CH: Indicates the channel that you will be configuring.  
Hue: Adjusts the color of the image by changing levels of the colors  
red, green, blue, and yellow. You can adjust the color levels from 0  
to 63.  
Brightness: Determines how bright or dark the image is. You can  
adjust the brightness from 0 to 63.  
Contrast: Adjusts the contrast of the colors. You can adjust the  
contrast from 0 to 63.  
Saturation: Adjusts the dominance of the hue colors. You can  
Adjust this from 0 to 63.  
If you want to return to the original settings, select the Default  
button.  
Once you have made the appropriate changes, select the Apply  
button. This allows you to return to the menu screen.  
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Chapter 14: Basic Menu  
14.3.1.3 Time/Name Screen  
The Time/Name Screen is used to show/remove the date/time and a  
channel name displayed on the screen.  
To access the Time/Name Screen, select the Basic button and then select  
Display from the list on the left side of the screen. Select the Settings  
button in the Time/Name column.  
CH: Indicates the channel that you will be configuring.  
Time Overlay: If you want the time to be displayed in this channel,  
check this box. If you do not want the time to be displayed, uncheck  
this box.  
Name Overlay: If you want the channel’s name to be displayed,  
check this box. If you do not want the channel’s name to be  
displayed, uncheck this box.  
If you want to return to the original settings, select the Default  
button.  
Once you have made the appropriate changes, select the Apply  
button. This allows you to return to the menu screen.  
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Chapter 14: Basic Menu  
14.3.2 Auto SEQ Menu  
Use the Auto SEQ Menu to adjust the channels and time that will be  
displayed when you start the auto sequence.  
To access the Auto SEQ Menu, select the Basic button, select Display  
from the list on the left side of the screen, and then select Auto SEQ.  
Auto Sequence: Allows you to choose between Stencil 1x1,  
Stencil 2x2, and Custom. Stencil 1x1 and Stencil 2x2 show each  
channel in numeric order, one by one. Custom allows you to  
change the sequence in which the channels are displayed.  
Sequence: Indicates the order in which the channels will be  
shown.  
Mode: Indicates the view of the sequence (e.g., Stencil 1x1).  
CH: Indicates the channel that will be viewed for that sequence  
number.  
Dwell: Indicates how long the channel will be displayed before it  
switches to the next sequence.  
Copy: This option will only be available if you have chosen Custom  
under Auto Sequence. Allows you to copy Stencil 1x1 to all  
channels.  
To Custom: Select this button to copy Stencil 1x1 to all channels.  
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Chapter 14: Basic Menu  
14.4.1 Record Menu  
Use the Record Menu to enable recording, set audio preferences, and  
specify how you would like to record on each channel.  
To access the Record Menu’s basic functions, select the Basic button,  
select Record from the list on the left side of the screen, and then select  
Basic.  
CH: Indicates the channel that you will be configuring.  
Record: Check this box to enable recording on the channel.  
Audio: Check this box to enable audio recording on the channel.  
Mode: Select either Schedule or Continuous. Schedule allows  
you to record motion, record continuously, or have no recording  
during a specific time period. Continuous records constantly.  
Copy CH: Allows you to configure the settings on one channel and  
copy them to another channel.  
To CH: Allows you choose the channel that you would like to copy  
the configured settings to.  
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Chapter 14: Basic Menu  
14.4.2 Bit Rate Menu  
The Bit Rate Menu allows you to set the quality of the recorded video.  
To access the Bit Rate Menu, select the Basic button, select Record from  
the list on the left side of the screen, and then select Bit Rate.  
CH: Indicates the channel that you will be configuring.  
Resolution: Choose D1 (704x480) (High), HD1 (704x240)  
(Medium), or CIF (352x240) (Low) resolution.  
Frame Rate: Allows you to allocate the frames per second (FPS)  
per channel. This will determine the smoothness of the video during  
playback; 30 FPS is real-time video.  
Quality: Set the recording quality to Good, Better, or Best.  
Copy CH: Allows you configure the settings on one channel and  
copy them to another channel.  
To CH: Allows you choose the channel that you would like to copy  
the configured settings to.  
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Chapter 14: Basic Menu  
14.4.3 Resolution  
Choose between D1 (704x480) (High), HD1 (704x240) (Medium), or CIF  
(352x240) (Low) resolutions to record videos. To help maximize the DVR’s  
hard drive space, use the lowest resolution.  
D1 Resolution (704x480 pixels):  
The highest resolution.  
Gives you the ability to blow up an image without it being pixilated.  
This is the best option if you would like to see details.  
Uses the most space on the hard drive.  
HD1 Resolution (704x240 pixels):  
Medium resolution.  
CIF Resolution (352x240 pixels):  
The lowest resolution.  
The image will become pixilated if it is blown up to see details.  
Uses the least space on the hard drive.  
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Chapter 14: Basic Menu  
14.4.4 Schedule Menu  
The Schedule Menu allows you to schedule recordings.  
To access the Schedule Menu, select the Basic button, select Record from  
the list on the left side of the screen, and then select Schedule.  
CH: Indicates the channel that you will be configuring. Select All to  
set one recording schedule for all channels, or select individual  
channels to set different recording schedules.  
Days and Times: Allows you to choose times to record and how  
you would like to record. The days of the week are arranged in rows.  
The hours of the day are arranged in columns and are set to  
military (24-hour) time.  
Recording Types:  
o
o
o
Alarm Recording is indicated in Red  
Continuous Recording is indicated in Green  
No Recording is indicated in Black  
Check the box next to the recording type you want, and left-click  
each box to indicate the type of recording for that hour. The box will  
change to the color of the recording type you selected.  
Copy CH: Allows you to configure the settings on one channel and  
copy them to another channel.  
To CH: Allows you to choose the channel that you would like to  
copy the configured settings to.  
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Chapter 14: Basic Menu  
14.5 User Menu  
The User Menu allows you to add users and permissions for those users.  
To access the User Menu, select the Basic button, select Record from the  
list on the left side of the screen, and then select User.  
User Name: Displays the names that you assign to users. To make  
changes to a user, double-click on the user’s name.  
User Type: Displays the Administrator (only one administrator is  
allowed) and Normal users (up to 5 normal users).  
Hardware Access: This will say Unlimited if the user can access  
the DVR from any computer, or it will display the MAC address of  
the computer that the user has been assigned to.  
Add User: Opens a new window to add a user.  
Delete User: Check the box located next to the User Name, then  
select the Delete User button to delete that user.  
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Chapter 14: Basic Menu  
14.5.1 User Management Menu  
Basic Tab  
The User Management Menu allows you to add users and assign  
permissions to those users.  
To access the User Management Menu’s Basic Tab, select the Basic  
button, select Record from the list on the left side of the screen, select  
User, and then select Add User or double-click an existing user.  
User Name: Type the name you would like to assign to the user.  
Password: Enter a password that you will use to log in to the DVR.  
Passwords are case-sensitive.  
Retype Password: Enter the same password as above.  
User Type: This will say Administrator (there can be only one  
administrator) or Normal.  
Limit Access to One Computer Only: Check this box to limit who  
can access the system.  
Hardware Address of Computer: Displays the hardware address  
of the computer that the access was limited to.  
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Chapter 14: Basic Menu  
14.5.1 User Management Menu  
Authority Tab  
To access the User Management Menu’s Authority Tab, select the Basic  
button, select Record from the list on the left side of the screen, select  
User, and then select Add User or double-click an existing user. You will  
need to select the Authority Tab to limit access to certain menus for the  
user.  
Each menu in the DVR will be listed with a check mark next the  
menu name.  
Uncheck each box that you do not want the user to access.  
Select Apply and Exit.  
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Chapter 15: Advanced Menu  
Advanced Menu  
Use this menu to access the Alarm, Network, Comm, and PTZ menus.  
Be sure to Apply all changes made to the menus. If you do not  
apply the changes, they will not be saved.  
You can select the Default button on any page to restore the  
DVR’s original settings.  
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Chapter 15: Advanced Menu  
15.1 Alarm Menu  
15.1.1 Motion Menu  
The Motion Menu allows you to configure the motion settings on your DVR.  
To access the Motion Menu, select the Advanced button, select Alarm  
from the list on the left side of the screen, and then select Motion.  
CH: Indicates the channel that you will be configuring.  
Enable: Allows you to activate motion detection. It is recommended  
that you keep this checked.  
Sensitivity: Indicates the level of sensitivity of the camera. The  
lower the sensitivity, the more motion will be needed to start  
recording.  
Area: Select Settings to open a new window to block out areas  
that may have constant movement such as trees or roads.  
Schedule: Select Settings to open a new window that will show  
when the DVR is set to record alarms.  
Trigger: Select Settings to open a new window that will allow you  
to generate different responses by the DVR when motion has been  
detected.  
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Chapter 15: Advanced Menu  
15.1.1.1 Area Screen  
The Area Screen allows you to see areas that will and will not detect  
motion.  
To access the Area Screen, select the Advanced button, select Alarm from  
the list on the left side of the screen, and then select Motion. Select  
Settings in the Area column for the channel you are customizing.  
The green boxes show all active areas that will detect motion.  
The grey boxes show all inactive areas that will not detect motion.  
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Chapter 15: Advanced Menu  
15.1.1.2 Schedule Screen  
The Schedule Screen allows you to choose when to record.  
To access the Motion Menu’s Schedule Screen, select the Advanced  
button, select Alarm from the list on the left side of the screen, and then  
Motion. Select Settings in the Schedule column for the channel you are  
customizing.  
Days and Times: Allows you to choose times to record and how  
you would like to record. The days of the week are arranged in rows.  
The hours of the day are arranged in columns and are set to  
military (24-hour) time.  
Recording types:  
o
o
Alarm Recording is indicated in Red  
Non-Alarm Recording is indicated in Black  
Select the recording type you want, and then left-click each box to  
indicate the type of recording for that hour. The box will change to  
the color of the selected recording type.  
Copy: Allows you to configure the settings for one day and copy  
them to another day.  
To: Allows you to choose the day that you would like to copy the  
configured settings to.  
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Chapter 15: Advanced Menu  
15.1.1.3 Trigger Screen  
The Trigger Screen allows you see what has triggered an alarm.  
To access the Trigger Screen, select the Advanced button, select Alarm  
from the list on the left side of the screen, and then select Motion. Select  
Settings in the Trigger column for the channel you are configuring.  
Record: Instructs the DVR to start recording when motion is  
detected.  
Snapshot: Saves a picture of what has triggered the alarm.  
Send Email: Sends a snapshot to an email address that has been  
configured.  
Alarm output: This has no function.  
Push: Select this if you would like to enable Push Notifications.  
Alarm output duration: This has no function.  
Buzzer: Causes the DVR to beep if alarms have been detected.  
Pop-up Screen: Enlarges the channel to the full screen of the  
channel that has detected the alarm.  
Pre-Record: Select the duration that the DVR will record before an  
alarm is triggered.  
Post-Record: Select the duration that the DVR will record after an  
alarm is triggered.  
PTZ: If you have a PTZ (Pan-Tilt-Zoom) camera connected, select  
whether you would like the camera to move to a preset point or  
cruise if an alarm is triggered.  
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Chapter 15: Advanced Menu  
15.1.2 Video Loss Menu  
The Video Loss Menu allows you to configure the video loss settings on  
your DVR.  
To access the Video Loss Menu, select the Advanced button, select Alarm  
from the list on the left side of the screen, and then select Video Loss.  
CH: Indicates the channel that you will be configuring.  
Enable: Allows you to activate the video loss alarm.  
Trigger: Select Settings to open a new window that will allow you  
to generate different responses by the DVR when alarms have  
been detected. (Refer to Chapter 15.1.1.3.)  
Copy CH: Allows you to configure the settings for one day and  
copy them to another day.  
To CH: Allows you to choose the day that you would like to copy  
the configured settings to.  
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Chapter 15: Advanced Menu  
15.1.3 Camera Block Menu  
The Camera Block Menu allows you to configure the settings on your DVR  
for when the camera is covered.  
To access the Camera Block Menu, select the Advanced button, select  
Alarm from the list on the left side of the screen, and then select Camera  
Block.  
CH: Indicates the channel that you will be configuring.  
Enable: Allows you to activate the alarm that indicates that the  
camera is blocked or covered.  
Sensitivity: Indicates the level of sensitivity of the camera. The  
lower the sensitivity, the more motion will be needed to start  
recording.  
Schedule: Select Settings to open a new window that will show  
when the DVR is set to record alarms. (Refer to Chapter 15.1.1.2.)  
Trigger: Select Settings to open a new window that will allow you  
to generate different responses by the DVR when alarms have  
been detected. (Refer to Chapter 15.1.1.3.)  
Copy CH: Allows you to configure the settings for one day and  
copy them to another day.  
To CH: Allows you to choose the day that you would like to copy  
the configured settings to.  
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Chapter 15: Advanced Menu  
15.1.4 Others Menu  
The Others Menu allows you to configure the settings on your DVR for  
different alarm features.  
To access the Others Menu, select the Advanced button, select Alarm  
from the list on the left side of the screen, and then select Others.  
Disk Error: If you enable this option, you will be alerted if the hard  
drive fails.  
Disk Full: If you enable this option, you will be alerted if the hard  
drive becomes full.  
Trigger: Select Settings to open a new window that will allow you  
to generate different responses by the DVR when alarms have  
been detected. (Refer to Chapter 15.1.1.3.)  
IP Address Conflict: If you enable this option, you will be alerted if  
the IP address of the DVR matches another device on the same  
network.  
Trigger: Select Settings to open a new window that will allow you  
to generate different responses by the DVR when alarms have  
been detected. (Refer to Chapter 15.1.1.3.)  
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Chapter 15: Advanced Menu  
15.2 Network Menu  
15.2.1 LAN Menu  
The LAN Menu allows you to configure the IP address for your DVR. Make  
sure that the DVR is plugged directly into your internet router.  
To access the LAN Menu, select the Advanced button, select Network  
from the list on the left side of the screen, and then select LAN.  
The IP address/DNS server information can automatically be  
obtained by the DVR if it is connected to a router/modem that is  
connected to the internet. Select Obtain an IP address  
automatically and Obtain DNS server address automatically.  
You can manually enter the IP address/DNS server information into  
the DVR by selecting Use the following IP address and Use the  
following DNS address and entering the correct information.  
IP Address: This is the identification of the DVR when it is  
connected to a network.  
Subnet Mask: Describes the ransge of IP addresses that can be  
found in the network. It should always be set to 255.255.255.000.  
Default Gateway: This is the connection between two networks.  
This should be the router’s IP Address.  
Preferred DNS Server: The primary DNS (Domain Name System)  
server. It will vary from city to city.  
Alternate DNS Server: The secondary DNS server.  
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Chapter 15: Advanced Menu  
15.2.2 PPPoE Menu  
The PPPoE Menu allows you to configure the DVR using broadband  
dial-up network access.  
To access the PPPoE Menu, select the Advanced button, select Network  
from the list on the left side of the screen, and then select PPPoE.  
You will need to use this option if you are using broadband dial-up  
network access. You will have to enter a user name and password  
that are provided by your Internet service provider.  
PPPoE: Enable this option if you are using broadband dial-up  
network access.  
User Name: Provided by you Internet service provider.  
Password: Provided by you Internet service provider.  
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Chapter 15: Advanced Menu  
15.2.3 Port Menu  
The Port Menu allows you to view your DVR through the Internet, software,  
and mobile phones.  
To access the Port Menu, select the Advanced button, select Network from  
the list on the left side of the screen, and then select Port.  
Media Port: This needs to be set to 9000. It will allow you to  
access to the DVR through the Internet Explorer and the Control  
Management Software (CMS).  
Web Port: This needs to be set to 2949. This will allow access to  
the DVR through the Internet.  
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Chapter 15: Advanced Menu  
15.2.4 Sub-Stream Menu  
The Sub-Stream Menu allows you to configure the network transfer  
settings.  
To access the Sub-Stream Menu, select the Advanced button, select  
Network from the list on the left side of the screen, then select  
Sub-Stream.  
CH: Indicates the channel that you will be configuring.  
Resolution: Choose D1 (704x480) (High), HD1 (704x240)  
(Medium), or CIF (352x240) (Low) resolution.  
Frame Rate: Allows you to allocate the FPS per channel. This will  
determine the smoothness of the video during playback, 30 FPS is  
real-time video.  
Quality: Set the recording quality to Good, Better, or Best.  
Copy CH: Allows you to configure the settings on one channel and  
copy them to another channel.  
To CH: Allows you to choose the channel that you would like to  
copy the configured settings to.  
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Chapter 15: Advanced Menu  
15.3.1 DDNS Menu  
The DDNS Menu allows you to configure DDNS setup after you have  
registered for a free domain name at http://www.nightowldvr.com.  
To access the DDNS Menu, select the Advanced button, select COMM,  
and then select DDNS from the list on the left side of the screen.  
DDNS: This should be set to Enable if you are using a DDNS  
service.  
Server: This should be set to NightOwl when using Night Owl’s  
free domain name service.  
Host Name: This should be set to the domain name that you  
created during DDNS registration.  
Username: The UserID that you created during DDNS registration.  
Password: The password that you created during DDNS  
registration.  
Test: Tests the settings to ensure that they work correctly.  
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Chapter 15: Advanced Menu  
15.3.2 E-Mail Menu  
The E-Mail Menu allows you to configure email alert settings.  
To access the E-Mail Menu, select the Advanced button, select COMM,  
and then select E-Mail from the list on the left side of the screen.  
E-mail: Allows you to enable/disable email alerts. If you have the  
DVR set to Motion, you will receive an email alert with an attached  
image of the object that triggered the alarm.  
Sending Interval: The period in between each email alert that you  
receive.  
Mail Server (SMTP): The SMTP Address that is determined by the  
settings of your email provider.  
Port: Determined by the settings of your email provider.  
Connection Security: Determined by the settings of your email  
provider.  
User Name: Your email address that sends the emails.  
Password: Your password for the email provided in the User  
Name field.  
To: The email address that receives email alerts.  
CC: Additional email addresses that receive email alerts.  
Test: Test the settings to ensure that they work correctly.  
Please refer to your email provider for the settings for your email  
account.  
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Chapter 15: Advanced Menu  
15.3.3 UPnP Menu  
The UPnP Menu allows you to enable the UPnP (Universal Plug and Play)  
setting of the DVR.  
To access the UPnP Menu, select the Advanced button, select COMM, and  
then select UPnP from the list on the left side of the screen.  
UPnP: Choose Enable to allow the DVR to use UPnP. This  
enables your router and DVR to discover each other’s presence on  
the network and establish a functional relationship for data sharing  
and communication.  
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Chapter 15: Advanced Menu  
15.4 PTZ Menu  
The PTZ Menu allows you to configure settings on your DVR to control a  
PTZ (Pan Tilt Zoom) camera. (PTZ camera not included.)  
To access the PTZ Menu, select the Advanced button and then select  
P.T.Z. from the list on the left side of the screen.  
Refer to your PTZ camera’s documentation for proper settings.  
CH: Indicates the channel that you will be configuring.  
Enable: Allows you to enable/disable the PTZ controls. To enable  
the controls, ensure that there is a check mark in the box.  
Protocol: Select PELCO-D or PELCO-P for the selected channel.  
Baud Rate: Select 1200, 2400, 4800, or 9600.  
Address: Enter an address from 001 to 255.  
Copy CH: Allows you to configure the settings for one day and  
copy them to another day.  
To CH: Allows you to choose the day that you would like to copy  
the configured settings to.  
Refer to your PTZ camera’s instruction manual for further details.  
PTZ camera is not included.  
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Chapter 16: Record Search Menu  
Record Search Menu  
Use this menu to find, play back, and back up recorded video.  
Be sure to Apply all changes made to the menus. If you do not  
apply the changes, they will not be saved.  
You can also select the Default button on any page to restore the  
DVR’s original settings.  
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Chapter 16: Record Search Menu  
The Calendar lets you select the dates of recorded video you wish to play  
back.  
To access the Record Search Menu, select the Record Search button. The  
Calendar appears on the left.  
Calendar  
Left / Right Arrows: Switch between months and years.  
Start Time: Select the time of day that you would like to begin the  
search.  
End Time: Select the time of day that you would like to end the  
search.  
Record Type: Select the type of recording you will be searching.  
CH: Place a check mark in the box(es) beside the channel(s) that  
you would like to play back.  
Search: Select this option when all information has been entered.  
Backup: Copies all currently selected files (indicated by the  
checkbox in the list to the right) to a USB drive inserted into the  
USB port on the back of the DVR.  
Playback: Allows you to view the playback screen for the day that  
is highlighted in blue.  
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Chapter 16: Record Search Menu  
The File List shows a list of recordings.  
To access the Record Search Menu, select the Record Search button. The  
File List is on the right.  
File List  
CH: Indicates the channel that was recorded.  
Start Time: Indicates the time that the recording began.  
End Time: Indicate the time that the recording ended.  
Type: Indicates the type of recording (Alarm or Normal).  
Status: Indicates whether the file has been locked or unlocked.  
First: Takes you to the first page of the list.  
Prev: Takes you to the previous page of the list.  
Next: Takes you to the next page of the list.  
Last: Takes you to the last page of the list.  
Backup: Copies all currently selected files (indicated by the  
checkbox to the right of the file in the list) to a USB drive inserted  
into the USB port on the back of the DVR.  
Lock: Locks the unlocked files.  
Unlock: Unlocks the locked files.  
Once files are backed up onto a USB drive, you will need to  
convert the files to .avi format  
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Chapter 16: Record Search Menu  
When you play back a recorded file, a number of controls are available.  
Use the Calendar, File List, and Playback button to playback recorded files.  
The playback screen has the following buttons:  
Rewinds the recorded video.  
Pauses/plays the recorded video.  
Pauses the recorded video.  
Plays back the recorded video in slow motion. Select repeatedly  
to access different playback speeds.  
Fast-forwards the recorded video. Select repeatedly to access  
different playback speeds.  
Zooms in on a particular area. (Click the area where you want to  
zoom in.)  
Exits the playback screen.  
Minimizes the top half of the menu but leaves the controls.  
Minimize the menu, including the controls.  
Mutes/unmutes the sound.  
Indicates the playback volume.  
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Chapter 17: Disk Management Menu  
Disk Management Menu  
The Disk Management menu allows you to view and manage recordings on  
your DVR’s hard disk drive (HD).  
Be sure to Apply all changes made to the menus. If you do not  
apply the changes, they will not be saved.  
You can also select the Default button on any page to restore the  
DVR’s original settings.  
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Chapter 17: Disk Management Menu  
To access the Disk Management menu, select the Disk Management  
button.  
Status: Indicates whether the HD is working (recording) or not  
working (no disk).  
Capacity Total/Free: Shows the total HD space available and how  
much free space is on the HD. The maximum HD capacity is 2  
terabytes.  
Format: Check this box to enable the HD to be formatted.  
Format Button: Select this button to format the HD. Formatting the  
HD will erase all data and allow the DVR to read and write files to  
and from the HD.  
Overwrite: Choose one of three options: By days, By capacity, or  
Never). This will write over the oldest files first.  
Max Reserved Days: This will only be shown if you choose the By  
days option in the overwrite feature.  
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Chapter 18: Information Menu  
Information Menu  
Use this menu to access the Device, Network, Online, and Record  
Information menus.  
Be sure to Apply all changes made to the menus. If you do not  
apply the changes, they will not be saved.  
You can also select the Default button on any page to restore the  
DVR’s original settings.  
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Chapter 18: Information Menu  
18.1 Device Menu  
The Device Menu allows you to view the MAC Address, serial number and  
the firmware version of your DVR.  
To access the Device Menu, select the Information button and then select  
Device.  
Device Name: The DVR’s name.  
Remote ID: The ID of the DVR if there are multiple DVRs in one  
location.  
Serial No.: The serial number of the DVR.  
Firmware Version: The DVR’s firmware version. You will need to  
refer to this information from time to time to determine whether the  
DVR’s firmware needs to be updated.  
MAC: The unique identifier assigned to the DVR.  
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Chapter 18: Information Menu  
18.2.1 LAN Menu  
The LAN Menu allows you to information about your Local Area Network  
(LAN).  
To access the LAN Menu, select the Information button, select Network,  
and then select LAN.  
Network Status: Indicates whether the DVR is properly connected  
to the internet.  
IP Address(LAN): The identification of the DVR when it is  
connected to a network.  
Subnet Mask: This should always be set to 255.255.255.000. It  
describes the range of IP addresses that can be found in the  
network.  
Default Gateway: The connection between two networks. This  
should be the router’s IP address.  
Preferred DNS Server: Primary Domain Name System. This will  
vary from city to city.  
Alternate DNS Server: Secondary Domain Name System.  
IP Address Conflict: An IP address conflict will happen if two  
devices on the same network have the same IP address.  
IP Address (WAN): The external IP address of the DVR.  
Media Port: Shows the port that you configured.  
Web Port: Shows the port that you configured.  
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Chapter 18: Information Menu  
18.2.2 PPPoE Menu  
The PPPoE (Point-to-Point Protocol over Ethernet) Menu allows you to  
view information about your network.  
To access the PPPoE Menu, select the Information button, select Network,  
and then select PPPoE.  
Network Status: Shows whether the DVR is properly connected to  
the internet.  
IP Address: The identification of the DVR when it is connected to a  
network.  
Preferred DNS Server: Primary Domain Name System. This will  
vary from city to city.  
Alternate DNS Server: Secondary Domain Name System.  
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Chapter 18: Information Menu  
18.3 Online Menu  
The Online Menu allows you to view the computers that are currently  
connected to the DVR.  
To access the Online Menu, select the Information button and then select  
Online.  
User Name: The name of the computer that is accessing the DVR.  
IP Address: The identification of the device that is accessing the  
DVR.  
Login Time: The time that the user logged in to the DVR.  
Disconnect: Allows you to disconnect the computer that is logged  
in to the DVR.  
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Chapter 18: Information Menu  
18.4 Record Menu  
The Record Menu allows you to view the configured recording resolution of  
the DVR.  
To access the Record Menu, select the Information button and then select  
Record.  
CH: Indicates the channel.  
Resolution: Shows the recording resolution of each channel.  
Frame Rate: Shows the frames per second of the channels when  
recording.  
Quality: Shows the recording quality of each channel.  
Data per hour: Shows the amount of data per hour that will be  
stored on the hard drive when recording at the settings that are  
configured.  
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Chapter 19: Maintenance Menu  
Maintenance Menu  
Use this menu to access the Basic Maintenance Settings and Settings  
menus.  
Be sure to Apply all changes made to the menus. If you do not  
apply the changes, they will not be saved.  
You can also select the Default button on any page to restore the  
DVR’s original settings.  
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Chapter 19: Maintenance Menu  
19.1 Basic Menu  
The Basic Menu allows you to perform firmware upgrades and maintain the  
DVR’s performance.  
To access the Basic Menu, select the Maintenance button and then select  
Basic.  
Auto Maintain: Allows you to choose when you would like your  
system to automatically reboot. The DVR will reboot automatically  
on a specified schedule to help prevent system and hard drive  
failure and to preserve the life your DVR.  
Time: Allows you to choose a time when you would like the DVR to  
reboot. Keep in mind that the DVR is set to military (24-hour) time.  
Firmware Upgrade: Performs a firmware upgrade from a USB  
flash drive.  
Standby: Puts the DVR into standby mode.  
Reboot: Restarts the DVR.  
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Chapter 19: Maintenance Menu  
19.1.1 Firmware Upgrade  
Your system will periodically need a firmware upgrade to ensure optimal  
performance. Visit www.NightOwlSP.com to see if upgrades are available  
for your system.  
To upgrade firmware:  
1. Download and save the latest firmware upgrade for your system  
from www.NightOwlSP.com to your desktop.  
2. Once you have saved the firmware to your computer, insert an  
empty USB flash drive into the computer.  
3. Locate the file you just saved to your desktop and open the folder.  
4. This folder will contain a folder titled dvrupgrade and a Word  
document with instructions.  
5. Drag the folder labeled dvrupgrade to the empty USB flash drive.  
6. Safely remove the USB flash drive from your computer.  
7. Connect the USB flash drive to the USB port on the back of your  
DVR.  
8. Select the Maintenance button and then select Basic.  
9. Select Firmware Upgrade. The DVR will automatically scan the  
USB flash drive and begin upgrading the firmware. Do not remove  
the USB flash drive while the upgrade is taking place.  
10. A window will pop up, telling you not to power off the DVR. The  
DVR will automatically install the upgrade and restart.  
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Chapter 19: Maintenance Menu  
19.2 Settings Menu  
The Settings Menu allows you to import or export the DVR’s settings.  
To access the Settings Menu, select the Maintenance button and then  
select Settings.  
Export Settings: Allows you to copy all of the settings on the DVR  
to a flash drive.  
Import Settings: Allow you download all of the settings from a  
flash drive to the DVR.  
Load Factory Default: Allows you to set the default settings for the  
entire DVR.  
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Chapter 20: Remote Access  
This chapter will show you how to connect your DVR to the internet. You  
will learn how to properly connect your DVR to your router/modem and set  
up port configurations, internet configurations, Mobile configurations, and  
DDNS registration.  
You will need to have the following in  
order to be able to successfully connect  
the DVR to the internet.  
High-speed internet connection (at least 512K of bandwidth,  
download and upload speeds)  
Router or modem with two open Ethernet ports  
Computer with Internet Explorer 7, 8, 9, or 10  
Ethernet cable (included with the system; see image below)  
Second Ethernet cable to connect your computer to the  
router/modem  
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Chapter 20: Remote Access  
20.1 Connecting the DVR and Router/Modem  
Use this section to learn how to connect the DVR to your router/modem.  
DVR  
1. Make sure that your DVR is connected to a power outlet.  
2. Connect the DVR directly to the router through an open Ethernet  
port with the included Ethernet cable.  
3. Connect a computer directly to the same router through another  
open port with an Ethernet cable.  
Do not connect the DVR to a wireless router.  
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Chapter 20: Remote Access  
20.2 Windows Network Configuration  
In this section you will determine basic information about your network  
Make sure that the DVR is properly connected to the router/modem and  
that you have a Windows computer connected to the same router.  
Follow these steps to determine the basic information about your network:  
1. Press the Windows key and the R key at the same time on your  
computer’s keyboard. Type cmd and press the Enter key.  
2. In the command prompt window, type ipconfig and press Enter.  
Find the section called “Ethernet adapter Local Area Connection” or  
“Wireless LAN Adapter Wireless Network Connection.”  
3. Find the IPv4 Address (it may be named IP Addressin some  
versions of Windows). Write down this number.  
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Chapter 20: Remote Access  
4. Change the last three digits to 150. You will need this new number  
in a later step. (Example: Say you wrote down the IP Address  
192.168.0.104. When the last digits are changed, the IP address  
will be 192.168.0.150.)  
5. Write down this number. You will use this number as the IP address  
of your DVR in the next section.  
6. Find the Default Gateway.  
7. Write down the Default Gateway number. This is the IP address of  
your router. You will need to enter this in the DVR’s network  
settings in the next section.  
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Chapter 20: Remote Access  
Changing the Network Settings on the DVR  
For the following steps, use the information that you just wrote down.  
To access the LAN Menu, select the Advanced button, select Network  
from the list on the left side of the screen, and then select LAN.  
You can manually enter the IP address/DNS server information into  
the DVR by selecting Use the following IP address.  
IP Address: Change this to the IP Address that you wrote down in  
the previous section. You will have to enter a zero in front of any  
numbers that do not have three digits. (Using the example from the  
last section, the address would be 192.168.000.150 after the  
necessary zeros are added.)  
Subnet Mask: This should be set to 255.255.255.000.  
Default Gateway: Change this to the router’s IP Address (Default  
Gateway) that you wrote down in the previous section. You will  
have to enter a zero in front of any numbers that do not have three  
digits.  
DNS1: This will be filled in automatically.  
DNS2: This will be filled in automatically.  
Write this information on the Information Log at the end of the  
manual. Be sure to select Apply and restart the DVR to save all  
changes.  
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Chapter 20: Remote Access  
20.3 Apple (Mac) Network Configuration  
Follow the steps in this section to configure remote access for an Apple  
Macintosh computer.  
Make sure that the DVR is properly connected to the router/modem and  
that you have a Macintosh computer connected to the same router/modem.  
Follow these steps to determine basic information about your network:  
1. Select the Airport icon on your computer screen.  
2. Select the Open Network Preferences option.  
3. Select Ethernet (wired).  
4. Select the Advanced button in the lower right corner.  
5. Select the TCP/IP tab at the top to display your computer's network  
information.  
6. Make note of your IPv4 Address.  
7. Change the last digits to 150. (Example: Say you wrote down the IP  
Address 192.168.0.104. When the last digits are changed, the IP  
address will be 192.168.0.150.)  
8. Write down this number. You will use this number as the IP address  
of your DVR in the next section.  
8. Make note of the IP address listed for Router. This is the IP address  
of your router. You will need to enter this in the DVR’s Network  
settings.  
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Chapter 20: Remote Access  
Use the information that you just wrote down for the next steps.  
To access the LAN Menu select Advanced button, select Network from the  
list on the left side of the screen, and then select the LAN tab.  
You can manually enter the IP address/DNS server information into  
the DVR by selecting Use the following IP address.  
IP Address: Change this to the IP Address that you wrote down in  
the previous section. You will have to enter a zero in front of any  
numbers that do not have three digits. (Using the example from the  
last section, the address would be 192.168.000.150 after the  
necessary zeros are added.)  
Subnet Mask: This should be set to 255.255.255.000.  
Default Gateway: Change this to the router’s IP Address (Default  
Gateway) that you wrote down in the previous section. You will  
have to enter a zero in front of any numbers that do not have three  
digits.  
DNS1: This will be filled in automatically.  
DNS2: This will be filled in automatically.  
Write this information on the Information Log at the end of the  
manual. Be sure to select Apply and restart the DVR to save all  
changes.  
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Chapter 21: Port Forwarding  
After you have configured the Network Settings, you will need to forward  
the necessary ports to be able to view the DVR over the Internet from  
anywhere in the world.  
Refer to your router’s documentation to see how port forwarding works for  
that device. This process may be called the Port Forwarding, Port Mapping,  
or Virtual Server.  
Below are some general considerations to keep in mind to make sure that  
the appropriate ports are forwarded:  
1. Go to http://www.whatismyip.com. Your IP address will appear at  
the top of the page. This is your public IP address.  
2. Open the Internet Explorer browser, enter http://youripaddress and  
then press Enter.  
3. Log in into your router using your user name and password.  
(Contact your Internet Service Provider if you are unsure about the  
login information.)  
4. Once you have logged in to your router, go to the section indicated  
to forward your ports.  
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Chapter 21: Port Forwarding  
5. You will need to enter a new port forwarding entry for each port that  
your DVR uses: Media Port (9000), Web Port (2049), and Server  
Port (2050). Repeat the steps below for each entry.  
6. When entering the port numbers and IP address into your router’s  
port forwarding section, you will need to do away with the leading  
zeros (e.g., 09000 becomes 9000, 192.168.000.150 becomes  
192.168.0.150, and so on).  
7. In the port forwarding section of your router, you will typically be  
asked to enter the following information in order to forward a port  
(keep in mind that the wording may be different, depending on the  
model of your router):  
a. Application Name: This can be anything you choose.  
b. Public Port: This should be set to one of the three ports  
you need to forward: Media Port (9000), Web Port (2049),  
or Server Port (2050).  
c. Private Port: This should be set to the same number you  
entered for the Public Port.  
d. Port Type/Protocol: If your router has an option for both,  
use TCP and UDP. If your router allows either TCP or UDP  
port types, use TCP.  
e. Host IP Address: This should be set to the IP address you  
configured for your DVR earlier.  
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Chapter 21: Port Forwarding  
22.1 Checking the Ports After Port Forwarding  
Once you have forwarded the necessary ports on your router, you should  
check to make sure they have been correctly forwarded.  
2. Type in port 9000 and select the Check button to see if the port  
tests as open or closed.  
3. Type in port 80 and select the Check button to see if the port tests  
as open or closed.  
4. Type in port 2050 and select the Check button to see if the port  
tests as open or closed.  
5. All ports should be open, as shown in the example below.  
6. If any port tests as closed, that port is not forwarded correctly.  
Write “your external address” in the Information Log at the end of  
the manual.  
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Chapter 22: DDNS Registration  
22.1 Registering a Free Domain Name (DDNS)  
This option allows you to set up a free website address that will point back  
to the DVR regardless of whether the IP Address changes. If you do not  
have a static IP Address, you should use this option.  
Follow the steps below to register a free domain name (DDNS)  
2. Select the Registration button located at the top left corner of the  
page.  
3. Complete the New User Registration form.  
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Chapter 22: DDNS Registration  
4. Create a domain name.  
5. If the domain name that you have chosen is available, you will see  
a window that tells you that your domain was successfully created.  
(If the domain name is taken, try again until you find an available  
name.)  
Write this information in the Information Log at the end of the  
manual.  
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Chapter 22: DDNS Registration  
22.2 Adding your New Domain Name to your DVR  
Use the DDNS Menu to configure DDNS setup after you have registered  
for a free domain name.  
To access the DDNS Menu, select the Advanced button, select COMM,  
and then select DDNS from the list on the left side of the screen.  
DDNS: This should be set to Enable.  
Server: This should be set to NightOwl.  
Host Name: This should be set to the domain name that you  
created during DDNS registration. An example is shown above.  
Username: Your user name is the UserID that you created during  
DDNS registration. An example is shown above.  
Password: Your password is the password that you created during  
DDNS registration.  
Test: Tests the settings to make sure they work correctly.  
Be sure to Apply all the changes before selecting Test, or the  
test will not work.  
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Chapter 23: Internet Viewing  
Use the Internet Explorer or Control Management Software to access your  
DVR remotely over the Internet or within your local area network. Make  
sure that you have completed the steps in Chapters 20 and 21 of this  
manual before trying to access the DVR using this software.  
23.1 Setting ActiveX Controls  
Before you can access the DVR using an Internet browser, you will need to  
configure the ActiveX Controls. Follow the below steps for configuration  
(Windows only).  
1. Open the Internet Explorer browser.  
2. Go to Tools (the gear icon) and select Internet Options.  
3. Click the Security tab.  
4. Select the Custom Level button.  
5. Scroll down until you see ActiveX controls and plug-ins.  
6. Set every setting to either Enable or Prompt.  
7. Now enter http://youripaddress:webport to access your DVR  
through the Internet browser.  
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Chapter 23: Internet Viewing  
23.2 DVR Login  
User Name: Type in the user name that you created in the  
Password Menu of the DVR.  
Password: Enter the password that was assigned to the User.  
Language: If you would like the information to be displayed in  
another language, you can change it to English, French, or  
Spanish.  
Remember Me: Check this box for the User Name to be saved on  
the computer.  
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Chapter 23: Internet Viewing  
23.3 Using Internet Explorer  
Internet Explorer is a remote-viewing program that allows you to view live  
and recorded video over the Internet. This software can be downloaded  
from www.NightOwlSP.com or from the installation CD that came included  
with your DVR system  
Channel Information  
The channel names, date, and time will be indicated on every channel in  
real time.  
Menu Bar  
The Menu Bar gives you access to the Live Viewing, Playback, and  
Configure settings.  
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Chapter 23: Internet Viewing  
Play Control  
Takes a snapshot of the video.  
Starts/stops recording on all channels.  
Stops/plays the live video feed.  
Enables Main-Stream on all channels. This requires a fast  
network for transmission.  
Enables Sub-Stream on all channels. This requires a normal  
network for transmission and is the default for all channels. This  
setting may display poor image quality.  
Adjusts the volume of any audio-enabled channels.  
Shows the different viewing options.  
Switches the viewing pages.  
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Chapter 23: Internet Viewing  
PTZ Control  
These control settings can only be used for cameras that have Pan, Tilt,  
and Zoom features. (A PTZ camera is not included.)  
Arrows: Move the camera manually in the direction of the arrow.  
Allows you to clean the camera lens if your camera has a wiper  
function  
Allows you to fill in the light if your camera has this function.  
Allows you to adjust the type of lens to get the best picture in  
different lighting conditions.  
Allows you to zoom the camera in and out.  
Allows you to focus the camera.  
Changes the speed of the camera when rotating.  
Preset: Allows you to set PTZ preset positions.  
Cruise Line: Allows you to set four points for the camera to move to;  
the camera will follow these points during Cruise.  
Starts PTZ cruise.  
Stops PTZ cruise.  
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Chapter 23: Internet Viewing  
Playback  
This screen lets you search, play back, and back up recorded videos.  
To access this menu, select the Playback button from the Menu Bar.  
Calendar: Shows days with recordings in bold numbers. Select a  
date to view a file list.  
Refresh: Refreshes the file list when a day is selected.  
Ch: Allows you to sort the file list by a particular channel.  
Type: Allows you to sort the file list by a particular type of recording  
such as alarm (motion detection) and normal (continuous).  
Start Time: Allows you to begin the search at a certain time.  
End Time: Allows you to end the search at a certain time.  
Search: Searches the file list for the indicated channel and  
recording type.  
Record List: Opens a submenu that lists all recordings for the  
selected day. You can back up files from this function.  
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Chapter 23: Internet Viewing  
Playback (continued)  
Use the bottom control panel for various video controls.  
Plays the video.  
Pauses the video.  
Stops the video.  
Slows down the video.  
Speeds up the video.  
Shows each frame during playback.  
Captures an image.  
Allows you to configure the timeline to show hours and minutes.  
Adjusts the volume on channels with audio.  
Displays the screen as a quad view.  
Allows you to switch between pages of videos.  
Allows you to stretch the view of the channels across the entire  
screen.  
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Chapter 23: Internet Viewing  
Backup  
This screen allows you to back up files to your computer.  
To access this screen, select the Playback tab from the Menu Bar and  
then select the Record List button on the left side of the screen.  
CH: Shows the channel that recorded the file.  
Start Time: Shows the time the recording started.  
End Time: Shows the time the recording ended.  
Type: Allows you to sort the file list by a particular type of recording  
such as alarm (motion detection) or normal (continuous).  
State: Shows a status bar when backing up any file.  
First: Takes you to the first page of the list.  
Prev: Takes you to the previous page of the list.  
Next: Takes you to the next page of the list.  
Last: Takes you to the last page of the list.  
Backup: Copies all currently selected files (indicated by the  
checkbox to the right of the file in the list) to your computer. Be sure  
to go into the local settings and set the location that the files will be  
saved to.  
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Chapter 23: Internet Viewing  
Remote Setting  
This screen allows you to access all of the DVR setting menus.  
To access the Remote Setting screen, select the Remote Setting button  
from the Menu Bar.  
Information: Refer to Chapter 19 of this guide for details on  
configuration.  
Date/Time: Refer to Chapter 14.2 for details on configuration.  
Display: Refer to Chapter 14.3 for details on configuration.  
Record: Refer to Chapter 14.4 for details on configuration.  
User: Refer to Chapter 14.5 for details on configuration.  
Alarm: Refer to Chapter 15.1 for details on configuration.  
Network: Refer to Chapter 15.2 for details on configuration.  
COMM: Refer to Chapter 15.3 for details on configuration.  
System Manage: Refer to Chapter 18 for details on configuration.  
Local Settings: Allows you set the location the files will saved to.  
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Chapter 23: Internet Viewing  
23.4 Using Control Management Software (CMS Nightowl View)  
You can use the CMS software to access one or more DVRs remotely over  
the Internet or within your local area network. Make sure that you have  
completed the Remote Access chapter of this manual before trying to  
access the DVR using this software.  
The CMS software can be downloaded from www.NightOwlSP.com or from  
the installation CD that was included with your DVR system.  
Key Features of the CMS:  
Compatible with Windows XP, Vista, 7 & 8; Mac OS 10.6 and  
above  
Three users can access the software on one computer  
Connect over 100 devices with 16 channels  
View up to 64 channels on one screen  
Configure DVR settings remotely  
PTZ controls  
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Chapter 23: Internet Viewing  
Starting the CMS  
You will have to register as an administrator when starting the CMS.  
Type: Choose between Local and Server. Local allows you to  
configure DVRs. Server allows you to enter a server address. For  
example, the Night Owl DDNS Server.  
Server: This will be left blank if you chose Local. If you chose  
Server you will need to enter the name of the server, such as Night  
Owl Server.  
User: The initial user will be admin if you chose Local. If you chose  
Server, enter your UserID from the server that you set up.  
Password: The initial password should be left blank if you chose  
Local. If you chose Server, enter your UserID Password from the  
server that you set up.  
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Chapter 23: Internet Viewing  
Device List  
This menu shows all DVRs that have been added to the CMS.  
Device List: Lists all DVRs that have been added to the CMS.  
Allows you to refresh devices.  
Allows you to add groups.  
Allows you to delete devices.  
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Chapter 23: Internet Viewing  
Device Tab  
To add a device you must first add a group by selecting the plus (+) sign in  
the navigation pane. Next, right-click your mouse on the group that you  
would like to add the device to, and then select Add a Device.  
Once you have selected Add a Device you will need to configure the  
settings:  
Group: Indicates the group you are adding the device to.  
Name: Name this anything, such as Home or Office.  
IP: Enter the IP Address that was configured in the DVR.  
Port: Enter the Media Port that was configured in the DVR.  
Web Port: Enter the Web Port that was configured in the DVR.  
Channel Count: This indicates the number of channels on the  
device.  
Transmit Server IP: Select when recording on all channels. This  
requires a fast network for transmission.  
User: Enter the user name that you created in the Password menu  
of the DVR.  
Password: Enter the password that was assigned to the User.  
Stream Setup: Leave this set to the default (Main Stream). This will  
give you the fastest speed for streaming your videos.  
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Chapter 23: Internet Viewing  
Channel Group Tab  
To configure a Channel Group, select the plus (+) sign in the navigation  
pane.  
1. Make sure that your DVRs are properly added to the software.  
2. Give the Channel Group a name (e.g.,Front Doors).  
3. Expand the DVR by selecting the plus sign (+) next to the DVR so  
that you can view all of the channels on the DVRs.  
4. Right-click your mouse on the channel you would like to add to the  
Channel Group. Then select the arrow that points to the right.  
5. If you added a channel that you do not want to include in that  
particular Channel Group, right-click on the channel that you would  
like to delete from the Channel Group. Then select the arrow that  
points to the left.  
6. The box with the red “X” will delete all of the channels within the  
Channel Group.  
7. To arrange the channels in a different order, select a channel and  
then click the up or down arrow.  
8. Select OK when you have created your Channel Group.  
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Chapter 23: Internet Viewing  
Patrol Tab  
To configure a patrol group you must select the plus (+) sign in the  
navigation pane. This allows the Channel Groups to rotate.  
1. Make sure that you have created Channel Groups.  
2. Give the Patrol Group a name.  
3. Select the amount of time in which you would like the channel  
groups to rotate.  
4. Right-click the mouse on the Channel Group that you would like to  
add to the Patrol Group. Then select the arrow that points to the  
right.  
5. If you added a Channel Group that you do not want to include in  
that particular Patrol Group, right-click your mouse on the channel  
that you would like to delete in the Patrol Group. Then select the  
arrow that points to the left.  
6. The box with the red “X” will delete all of the groups within the  
Patrol Group.  
7. To arrange the channels in a different order, select a group and  
then click the up or down arrow.  
8. Select OK when you have created your Patrol Group.  
9. To begin the rotation, double-righ- click the Patrol Group.  
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Chapter 23: Internet Viewing  
Panel Options  
You can view live video on the DVRs, play back recorded video, and  
configure the setting of the DVRs.  
Allows you to view the channels live.  
Allows you to play back recorded videos.  
Allows you to set the location the files will saved to.  
Allows you configure all of the settings on the DVRs.  
Allows you to view a list of all of the activity of the DVRs.  
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Chapter 23: Internet Viewing  
Live View  
While viewing live video, you can change the viewing options, capture  
images, turn audio on/off, configure the color of the channels, and control a  
PTZ camera.  
Play Control  
Allows you to change the way that the  
channels are displayed. You can view up to 64 channels on one  
screen.  
Switches the viewing pages.  
Turns the volume of audio-enabled cameras on/off.  
Captures an image during the live viewing.  
Starts/stops the rotation of the Patrol Group.  
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Chapter 23: Internet Viewing  
PTZ Control  
Allows you to move the camera manually in the direction of  
the arrows.  
Focuses the camera.  
Allows you to adjust the type of lens to get the best  
picture in different lighting conditions.  
Zooms the camera in and out.  
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Chapter 23: Internet Viewing  
Live View  
Color Settings  
Adjusts the color of the image by changing the levels of  
red, green, blue, and yellow.  
Adjusts the brightness of the image.  
Adjusts the contrast of the colors.  
Adjusts the dominance of the hues.  
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Chapter 23: Internet Viewing  
Playback  
This screen allows you to search, play back, and back up recorded videos.  
You must select the DVR from the Device List to view the recorded videos.  
Calendar: Shows the days with recordings in bold numbers. Select a  
date to view a file list.  
Displays the calendar. The days that have recorded videos are  
highlighted in red.  
Displays the playback screens.  
Plays the video.  
Stops video playback.  
Slows down the video.  
Speeds up the video.  
Shows each frame during playback.  
Rewinds the recorded video by 5 seconds.  
Adjusts the volume on channels with audio.  
Captures an image.  
This button will allow you to save a clip of the recorded video to  
your computer.  
Allows you to configure the timeline to show hours and minutes.  
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Chapter 23: Internet Viewing  
System Setting  
This screen allows you set the location that the files will saved to.  
System: Allows you set the location the image captures will saved  
to.  
Record: Allows you set the location the videos will saved to.  
Permission Settings: Allows you set authorizations for users of  
the CMS software.  
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Chapter 23: Internet Viewing  
Remote Setting  
This screen allows you to access the DVR setting menus.  
You must select the DVR from the Device List to view the settings.  
Information: Refer to Chapter 19 for details on configuration.  
Date/Time: Refer to Chapter 14.2 for details on configuration.  
Display: Refer to Chapter 14.3 for details on configuration.  
Record: Refer to Chapter 14.4 for details on configuration.  
User: Refer to Chapter 14.5 for details on configuration.  
Alarm: Refer to Chapter 15.1 for details on configuration.  
Network: Refer to Chapter 15.2 for details on configuration.  
COMM: Refer to Chapter 15.3 for details on configuration.  
System Manage: Refer to Chapter 18 for details on configuration.  
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Chapter 23: Internet Viewing  
Event  
This screen displays a list of all of the activity of the DVR.  
Log Type: Allows you to choose the operation log or the alarm log.  
Operation Type: Shows the type of action that occurred in the  
DVR (e.g., logging in or opening a video).  
Start Time: Allows you to choose the beginning date and time you  
would like to search for activity on the DVR.  
Record: Allows you to choose the ending date and time for your  
activity search.  
Search: Searches for all activity for the date-and-time period that  
you entered.  
Export: Allows you to save all of the activity into an Excel  
document.  
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Chapter 24: Night Owl Pro Mobile Application  
The Night Owl Pro mobile application (available online) lets you access  
your DVR remotely using a tablet or Smartphone.  
Apple  
Android  
Night Owl Pro offers the following features:  
Live video streaming of your DVR(s)  
Add multiple DVR systems to this application (e.g., business, home  
and vacation home)  
View multiple channels from one DVR at the same time on one  
screen (4/8/16 channels per screen)  
Push alarm notifications: Receive notifications when an alarm has  
been triggered on the DVR  
Record audio and video to your device during live viewing  
Capture still images to your photo gallery during live viewing  
Remote playback: Record files from DVR systems using 3G/4G or  
Wi-Fi networks  
Play back local and event videos, which are saved in your phone’s  
memory  
Control PTZ (Pan, Tilt, Zoom) camera(s)  
View cameras in portrait mode or landscape mode  
Direct stream connection: No video goes through third-party  
servers (except the push alarm function)  
Ability to change IP address or DDNS (do not include http://) and  
port as needed for internal and remote users  
Ability to access and configure DVR settings  
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Chapter 24: Night Owl Pro Mobile Application  
Device Page  
This page allows you to add, edit, and delete devices. Make sure that you  
have completed Chapters 20 and 21 of this manual before trying to access  
the DVR using this application.  
Displays a screen that allows you to add a DVR.  
Allows you to edit the settings for a device or delete a device  
from the application.  
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Chapter 24: Night Owl Pro Mobile Application  
Adding/Editing a Device  
This screen allows you to add or edit a device based on information that  
was gathered in Chapter 20.  
Name: Names the DVR in the application.  
IP: This is the public IP address of the domain that you created.  
Media Port: This is the port that was configured in the Port Menu.  
Web Port: This is the port that was configured in the Port Menu.  
User Name: This is the user name that you created in the User  
Management Menu.  
Password: This is the password that you created in the User  
Management Menu.  
Channel: The number of channels offered by your DVR.  
Done: Saves all changes.  
Cancel: Cancels changes without saving.  
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Chapter 24: Night Owl Pro Mobile Application  
Live View  
Live View lets you perform different functions during live viewing on a  
mobile device. You can view up to 16 channels on one screen.  
Displays all of the configured devices. Select a device to enable  
live viewing.  
Enables PTZ camera functions if a PTZ (Pan, Tilt, Zoom) camera  
is connected.  
Starts/stops recording. These recordings will be located in the  
Local Playback section of this application.  
Takes a snapshot of the live video feed.  
Stops the live video feed.  
Lets you hear the audio from audio-enabled cameras that are  
connected. Be sure the channel with the audio is selected (a green box  
will appear around the selected channel).  
Double-click on any channel to enlarge the image to a full-screen  
view.  
Using two fingers, swipe them apart to enlarge a section of the  
video; swipe them together to go back to normal view.  
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Chapter 24: Night Owl Pro Mobile Application  
Playback  
The Playback screen lets you control several playback operations from  
your mobile device.  
Remote Playback: Allows you to search and play back DVR  
recordings remotely.  
Event Playback: Allows you to view all of the recordings that were  
trigged by an alarm.  
Local Playback: Allows you to view all of the recordings that were  
started/stopped from the application.  
Capture Playback: Allows you to view all of the snapshots that  
were taken from the application.  
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Chapter 24: Night Owl Pro Mobile Application  
Settings  
This screen allows you to configure the settings of a device.  
Information: Refer to Chapter 19 for details on configuration.  
Date/Time: Refer to Chapter 14.2 for details on configuration.  
Display: Refer to Chapter 14.3 for details on configuration.  
Record: Refer to Chapter 14.4 for details on configuration.  
User: Refer to Chapter 14.5 for details on configuration.  
Alarm: Refer to Chapter 15.1 for details on configuration.  
Network: Refer to Chapter 15.2 for details on configuration.  
COMM: Refer to Chapter 15.3 for details on configuration.  
System Manage: Refer to Chapter 18 for details on configuration.  
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Chapter 24: Night Owl Pro Mobile Application  
More  
This screen allows you to view help functions, configure push notifications,  
and set the permissions.  
System: Allows you to change the speed of a PTZ camera when it  
rotates, set a permission for the application to work only in WiFi  
networks, and save snapshots taken during live view to a photo  
album on your phone.  
Push Config: Allows you to turn the push notifications of each  
DVR on and off.  
Help: Provides basic instructions on how to use the application.  
About: Shows a description of the application, the capabilities of  
the application, and the compatible DVR.  
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Chapter 25: DVR Specifications  
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Chapter 26: Information Log  
Be sure to write down all of the important information below and place it in  
a secure location.  
General DVR Information:  
Admin Password:  
User Password:  
Mac Address:  
Serial Number:  
Internet Login Information:  
Internal IP Address:  
Public IP Address:  
DDNS Host Name:  
DDNS User Name:  
DDNS Password:  
Media Port:  
Web Port:  
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Chapter 27: Warranty  
NIGHT OWL, LLC (“Night Owl”) provides the following warranty to the  
original retail purchaser only (the “Purchaser”) with respect to this product  
(the “Product”):  
For a period of one (1) year after the date of sale, the Product shall be free  
from manufacturing defects in material and workmanship. In the event that  
the Product is defective, the Purchaser must return the Product at  
Purchaser’s cost (no CODs) to the address below, with the original proof of  
purchase receipt. In its sole discretion, Night Owl will either repair or replace  
the Product at no additional cost to the Purchaser. Any replacement Product  
(or parts) will be covered by the same warranty as the original Product  
through the expiration date of the original warranty period.  
Exclusions:  
This warranty does not apply to the following parts or upon the following  
events:  
Bulbs, LEDs and batteries;  
The Product was not used or installed in the manner  
described in the installation instructions;  
Negligent use of the Product, or misuse or abuse of the  
Product;  
Electrical short circuits or power surges;  
Use of replacement parts not supplied by Night Owl;  
Product is either tampered with, modified, or repaired by  
another service provider;  
Product has not been maintained in accordance with the  
instructions;  
Accident, fire, flood or other acts of God;  
Failure to use Night Owl approved accessories;  
Defects or damages arising by use of the Product in other  
than normal conditions (including normal atmospheric,  
moisture and humidity conditions).  
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Chapter 27: Warranty  
Except as otherwise prohibited by law, this warranty is in lieu of other  
warranties, express or implied, and Night Owl neither assumes nor  
authorizes any person to assume for it any other obligation or liability in  
connection with the sale or service of the Product.  
In no event shall Night Owl be liable for any special or consequential  
damages arising from the use of the Product or arising from the  
malfunctioning or non-functioning of the Product, or for any delay in the  
performance of this warranty due to any cause beyond its control. This  
warranty shall not apply to installation or the removal and reinstallation of  
products after repair.  
Night Owl does not make any claims or warranties of any kind whatsoever  
regarding the Product’s potential, ability or effectiveness to prevent,  
minimize, or in any way affect personal or property damage or injury. Night  
Owl is not responsible for any personal damage, loss or theft related to the  
Product or to its use for any harm, whether physical or mental related  
thereto. Any and all claims or statements, whether written or verbal, by  
salespeople, retailers, dealers or distributors to the contrary are not  
authorized by Night Owl, and do not affect this provision of this warranty.  
Returns Under this Warranty  
In order to obtain service, please make sure that you have registered your  
product on-line no later than thirty (30) days after purchase at  
www.NightOwlSP.com in the warranty registration section or in any other  
manner described in the instructions.  
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Chapter 27: Warranty  
Disclaimer  
Certain uses, publication and/or distribution of video/audio recordings from  
security cameras and/or audio devices are prohibited or restricted by  
federal, state and local laws. When enabling and/or using audio recording  
features with your hidden security camera, be sure to comply with the laws  
in your country, state and locality.  
TOLL-FREE CUSTOMER SERVICE  
Email:  
Website:  
Rev 1-2013  
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