O W N E R ’ S M A N U A L
SRM-10X
10-CHANNEL STEREO MIC/LINE MIXER
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WARNING
An equilateral triangle enclosing a lightening flash/arrowhead symbol is
intended to alert the user to the presence of uninsulated “dangerous
voltage” within the product’s enclosure which may be of sufficient
magnitude to constitute a risk of electric shock.
ATTENTION: RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR
An equilateral triangle enclosing an exclamation point is intended to alert
the user to the presence of important operating and service instructions in
the literature enclosed with this unit.
IMPORTANT SAFETY INSTRUCTIONS
When using this electronic device, basic precautions should always be taken, including the following:
1. Read all instructions before using the product.
2. Do not use this product near water (e.g., near a bathtub, washbowl, kitchen sink, in a wet basement, or near a
swimming pool, etc.).
3. This product should be used only with a cart or stand that will keep it level and stable and prevent wobbling.
4. This product, in combination with headphones or speakers, may be capable of producing sound levels that
could cause permanent hearing loss. Do not operate for a long period of time at a high volume level or at a
level that is uncomfortable. If you experience any hearing loss or ringing in the ears, you should consult an
audiologist.
5. The product should be positioned so that proper ventilation is maintained.
6. The product should be located away from heat sources such as radiators, heat vents, or other devices
(including amplifiers) that produce heat.
7. The product should be connected to a power supply only of the type described in the operating instructions or
as marked on the product. Replace the fuse only with one of the specified type, size, and correct rating.
8. The power supply cord should: (1) be undamaged, (2) never share an outlet or extension cord with other
devices so that the outlet’s or extension cord’s power rating is exceeded, and (3) never be left plugged into
the outlet when not being used for a long period of time.
9. Care should be taken so that objects do not fall into, and liquids are not spilled through, the enclosure’ s
openings.
10. The product should be serviced by qualified service personnel if:
A.
B.
The power supply cord or the plug has been damaged.
Objects have fallen into, or liquid has been spilled onto the product.
C. The product has been exposed to rain.
D. The product does not appear to operate normally or exhibits a marked change in performance.
E.
The product has been dropped, or the enclosure damaged.
11. Do not attempt to service the product beyond what is described in the user maintenance instructions. All
other servicing should be referred to qualified service personnel.
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FEATURES
The SRM-10X is the ultimate value in compact professional stereo mic/line mixers. This high quality unit is perfect for
home and project studios, live club main and monitor mixing, video post-production studios, remote broadcasting —
in fact, anywhere superior performance, rugged reliability and ultra-versatility are needed in an audio mixer. With 10
channels (including 2 stereo AUX returns) and 2 tape inputs, the SRM-10X offers 12 total inputs in all. Features
include:
• Separate Master Mix, Control Room and Headphone
Outputs
• Two mono channels with Trim, Bass, Treble, Aux Send,
Pan, and Level controls, Low Cut, Pre/Post, PFL switches,
and Inserts
• Mic and Line Balanced inputs for optimum audio integrity
• 1/4” TRS Stereo Control Room and Headphone outputs
• Switchable global +48V phantom power on all mono inputs
• Input Trim control on each mono channel
• Four Stereo channels: two with Level controls, Bass/T reble,
Balance controls, Pre/Post Aux Send and PFL switches;
two with Level controls and PFL switches
• Tape In RCA jacks with level control and PFL switch
• Tape Record Out RCA jacks
• Pan pots on each mono channel and Balance pots on
each stereo input
• Individual channel Aux Send, Pre/Post selectable, and
Master control
• Peak LEDs on Mono channels
• Left and Right Main unbalanced outputs with slider control
• Mono output with slider level control and AFL switch
• Dual 6-segment LED display bargraph meters
• Ultra-low noise mic preamps
• High-quality pots for all controls with Pan/Balance and EQ
controls having center detents
• High-strength steel casing and superior construction with
only highest quality components for longest life and
maximum reliability
• External AC supply for optimum signal integrity and
superior transient response
• Full spectrum frequency response
• Wide dynamic range with superior headroom
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INSTALLATION
To ensure years of enjoyment from your NADY AUDIO SRM-10X mixing console, please read and understand this manual
thoroughly before using the unit.
1. INSPECTION
Your NADY AUDIO SRM-10X was carefully packed at the factory in packaging designed to protect the units in shipment.
Before installing and using your unit, carefully examine the packaging and all contents for any signs of physical damage
that may have occurred in transit.
[Please note: Nady Systems is not responsible for shipping damage. If your unit is damaged, do not return to Nady, but
notify your dealer and the shipping company (if shipped to you) immediately to make a claim. Such claims must be made
by the consignee in a timely manner.]
2. POWER CONNECTION
The SRM-10X is designed to operate with the supplied external power supply unit (PSU). Please make sure that the
power unit supplied is marked for the correct voltage in your area (120V AC/60 Hz or 230VAC/50Hz). Power requirements
for electrical equipment differ from area to area. In new installations and portable sound systems, or any situation in which
the AC power is in question, it is wise to confirm the voltage and use the appropriate power supply unit before connecting
it to power sources.
Check to see that the unit is set to the voltage for your area by referring to the table below:
Europe (except UK): 230V, 50Hz
UK and Australia: 240V, 50Hz
USA and Canada: 120V, 60 Hz
For other areas, please check with local authorities.
Do not connect the PSU to the SRM-10X while the PSU is connected to the AC mains supply. Connect the switched-off
SRM-10X and PSU first before you connect the PSU to the mains supply . Lastly switch on the SRM-10X with the power
switch on the back panel. Use only the correct NADY power supply unit to connect the SRM-10X to the Mains AC power.
5
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CONTROLS AND CONNECTIONS
1. MONO INPUT SECTION
(1) COMBINED MIC XLR / 1/4” LINE INPUT
The Mic input is an electronically balanced XLR type
designed to accept signals from any balanced low impedance
(Low Z) microphone. To accommodate condenser
(1)
microphones, this input is also equipped with +48VDC
phantom power globally switchable to all XLR input jacks with
the Phantom Power switch (33). Dynamic or ribbon-type
microphones do not require phantom powering. It will be
necessary to adjust the channel gain with the input Trim
control (3) to achieve a nominal operating level. The XLR
jack is configured for: Pin1 = ground, Pin2 = positive (+), Pin3
= negative (-).
(2)
[Note: The Mic inputs are more sensitive than the Line inputs.
Also, do not connect mics with the phantom power switched
on, as indicated by the Phantom Power On LED (34) in the
Master Section of the front panel. Never use unbalanced mic
cables with the Phantom Power switched on. Never short the
+48VDC to ground, as that can cause serious damage to
your mixer. Also, mute the Monitor/PA speakers when turning
the phantom power on or off.]
The 1/4” Line input is designed to accept balanced or
unbalanced line-level signals such as those from keyboards,
(3)
(5)
(4)
drum machines, or samplers. There is enough gain available
on the line input to accept even lower level signals, such as
those from an unbalanced microphone or guitar output. Use
the Trim control (3) to adjust for the desired level. If a
balanced signal is to be connected to the line input, then a
1/4" TRS (stereo) phone plug should be wired for: Tip =
positive (+), Ring = negative (-), Sleeve = ground.
(2) INSERTS
Channels 1 and 2 are equipped with insert jacks to connect
external signal processors, such as compressors, noise
reduction systems, or effects devices, to the individual input
channels. Insert points are useful for adding dynamic
processing or equalization to a channel. The signal is
intercepted post Trim and pre EQ, fed through the external
device, then returned to the console at the same point where
(7)
(6)
(8)
it left. The insert point is normalized, i.e., the signal is only
interrupted when a connector is plugged into it. The insert
jack is configured as: Tip = send, Ring = return, Sleeve =
ground.
(9)
(3) TRIM CONTROL
The trim control adjusts the input sensitivity (channel gain) of
the mic and line inputs on the mono input channels. This
control can be adjusted to accommodate input signals from a
wide variety of sources, from the high outputs from keyboards
or drum machines to the small signal outputs of microphones.
This wide range eliminates the need for Mic/Line switching.
(11)
(10)
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CONTROLS AND CONNECTIONS
The best balance of S/N and dynamic range will be achieved
(7) PRE/POST SWITCH
if you adjust the TRIM control on each channel separately so
that the Peak Indicator LED (9) for that channel lights
occasionally.
This switch selects whether the AUX SEND signal is Pre or
Post Gain control. (Up = Pre, Depressed = Post)
(8) PAN CONTROL
(4) LOW CUT FILTER
The Channel Pan positions the output of the channel in the
stereo field of the Master Mix. Its constant-power design
ensures there are no level discrepancies whether a signal is
hard-panned, center-stage, or somewhere in-between.
Use this Low-Cut (high-pass) filter (18 dB/octave, -3 dB at 75
Hz) for reducing floor rumble, popping, breathing noises,
woolly bottom end, and to tighten up channels in a mix, etc. It
is most effective when used carefully in conjunction with the
Equalizer Controls (5).
(9) PEAK LED INDICATOR
The Peak LED illuminates when a channel is going into
overload. It detects the peak level after the EQ and will light
at 3dB before clipping to warn that the signal is approaching
overload. You do not want the Peak LED to light except very
intermittently during a take or a mix. If it does light
persistently, reduce input gain with the TRIM control (4).
(5) EQUALIZER CONTROLS
All mono input channels are fitted with a two-band EQ. All
EQs have up to 15 dB of cut and boost, with a center detent
for "off". The frequency response is flat when EQ knobs are in
the center detent position. The upper and lower shelving
controls have their frequencies fixed at 12 kHz and 80 Hz
respectively. Remember that the Low Cut filter (4) is an
integral part of the overall equalization of a mono channel.
The channel EQ is a valuable feature of the mixer as it allows
the user to control the tonal characteristics of each instrument
separately. For example, boosting the LOW can fatten the
sound and add punch to the bass or drums and adjusting the
HIGH control can provide a crisp sounding high end. With the
LOW set to boost, and the Low Cut switch activated, you get
peak response rather than shelving at the bottom end. This is
useful for adding warmth to vocals and instruments, and good
for tight but deep bass (without losing control of your
subwoofer speaker cones). Another very important, yet often
overlooked technique is to use the EQ to subtract from the
mix. Cutting the HIGH control can reduce unwanted hiss
during multi-track recording, while attenuating the LOW can
eliminate feedback in a live performance or clear up a muddy
sounding mix. Cutting away the top and bottom, then pushing
up the Gain is equivalent to mid range boost!
(10) CHANNEL GAIN CONTROL
The channel gain controls determine the output signal level to
the Master Mix bus.
(11 & 13) PFL SWITCH
Channels 1-10 and TAPE IN channels all have PFL (Pre-
Fader Listen). This allows the Meter Display and CONTROL
ROOM/HEADPHONE outputs to monitor channel signals Pre
channel Gain controls.
[Note: When the PFL buttons are depressed, the AUX To
Meter switch should be in the off (up) position]
[Note: Always reset a channel’s input Gain (or external
devices’ output level) after altering the amount of mixer
equalization cut or boost applied.]
The key to successful equalization is to avoid excess. Too
much equalization on the input channels will result in a mix
that is smeared together with nothing specifically defined.
During rehearsals, experiment with the equalizer controls on
various instruments, vocals and combinations of these mixed
together to become familiar with various equalizer settings.
(6) AUX SEND CONTROLS
The Channel AUX SEND is selectable Pre or Post Gain
control. For almost all effects send purposes, you will want to
use the Post Gain selection, so that when a Gain level is
adjusted, any reverb send from that channel will follow the
fader. Otherwise, when the fader is pulled down, the reverb
from that channel will still be audible.
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CONTROLS AND CONNECTIONS
2. STEREO INPUT SECTION
(25) R LINE INPUT
When using channels 3-6 as stereo input channels, the left
signal should be connected to the L input and the right signal
to the R input. These signals will be routed to the AUX, EQ
and Channel Gain controls equally and will retain their stereo
separation. The AUX, EQ, BAL, and Channel Gain controls
all function the same as those on the mono input channels.
When a stereo signal is input to a stereo input channel, these
controls will affect the left and right signals equally.
(12)
(14)
(13)
The Stereo Line Input jacks are 1/4” unbalanced phone jacks
(Tip = positive (+), Sleeve = ground. The input signals to
these jacks can be either balanced or unbalanced.
(14) EQUALIZERS
The stereo channel EQ’s operate in the same manner as
those in the mono channels. The left and right signals will be
affected equally. A stereo equalizer is generally preferable to
using two mono equalizers when equalizing a stereo signal as
it avoids possible discrepancies between the left and right
settings.
(15) AUX SENDS
(16)
These are the same as for the mono channels. Note that a
mono sum is taken from the stereo input.
(15)
(17)
(16) PRE/POST SWITCH
This switch selects whether the AUX SEND signal is Pre or
Post Gain control.
(17) BAL CONTROL
For a mono input to the L (MONO) input the function of the
control is the same as the PAN controls (8) of the mono
channels. However, when a channel is run in stereo, this
control functions as a Balance control, determining the
relative Balance of the left and right channel signals being
sent to the left and right Master Mix buses. For example, with
the Balance control turned fully clockwise, only the right
portion of the channel’s stereo signal will be routed to the
Master Mix.
(19)
(18)
(18) CHANNEL GAIN CONTROL
This has the same function as for the mono channels. See
MONO INPUT SECTION.
(24) L (MONO) LINE INPUT
On stereo input channels 3-6, the 1/4" line inputs are
designed for stereo or mono line-level signals such as those
from keyboards, drum machines, CD players, tape decks, or
samplers. However, these inputs can also be used as
standard mono line inputs by connecting the signal to the L
(MONO) line in. This signal will be routed equally to the BAL
control and the left and right outputs in the same way as the
mono input channels. For the stereo inputs, the mono channel
PAN (8) control is replaced by the BAL (Balance) control. See
also BAL Control (17) below.
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CONTROLS AND CONNECTIONS
3. MASTER SECTION
(22)
(21)
(23)
(26)
(20)
(24)
(25)
(27)
(28)
(29)
(30)
b. Main Mix Function and Operation
(23) MONO OUTPUT
a. AUX Sends/Returns Function and Operation
(29) STEREO AUX RETURNS LEFT/MONO
(30) STEREO AUX RETURNS RIGHT
(12) AUX RETURN CONTROLS
(26) STEREO OUTPUTS
(27) TAPE INPUTS
(28) REC OUTPUTS
The Aux Return jacks are the mono or stereo returns for AUX
7-10. If you connect a signal to the Left/Mono Return jack
only, the Aux Return will operate in mono and the signal will
be routed to the respective Aux Return Control (12) and
then mixed into the left and right Stereo Outputs (26). The
separate left and right return jacks are provided for use with
stereo signals such as those from the output of a stereo
effects processor. The left and right return signals will be
routed to the AUX Return level controls (12) and mixed into
the left and right Stereo Out (26), while maintaining stereo
separation. The Aux Returns are multi-functional. They may
be used for returning the outputs of ef fect units, as Tape
Returns from a multi-track recorder, or as extra instrument
inputs, especially if your MIDI keyboard or rack supplies a
pre-mixed stereo signal.
(40) MASTER MIX MONO CONTROL
(41) MASTER MIX STEREO CONTROL
(36) LED OUTPUT METER
The mono sum signal of the Left and Right buses is sent to
the Mono output which is controlled by the Mono fader (40).
The Stereo Outputs are Left (L) and Right (R) unbalanced
1/4" TRS phone jacks, wired: Tip = positive (+), Sleeve =
ground. The REC Outputs (28) also provide an output of the
Master Mix. These outputs are RCA jacks, and designed
primarily for inputs to tape recorders, etc.
The output level routed to the Stereo Outputs and REC
Outputs is determined ultimately by the setting of the Master
Mix Stereo Control (41). The Master Mix is the sum of the
signals routed from all the channels and also the inputs from
the AUX return bus and the Tape Input (27). The level of
signal from DAT, tape decks, CD players, etc., input to the
Tape In (27) is determined by the setting of the Tape In (31)
level control.
(20) AUX SEND
The Aux Send jack is the output for the signal sent from the
channel Aux controls (7, 15). It is a 1/4" unbalanced phone
jack wired: Tip = positive (+), Sleeve = ground. Master Aux
Send levels are adjusted by the Master Aux Send control
(37).
The 6-stage LED Output Meter (36) displays the Master Mix
Stereo, Mono, PFL or AUX send output level.
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CONTROLS AND CONNECTIONS
The SRM-10X allows you to monitor the Master Mix. The
signal level is adjusted with the Headphone/Control Room
level (39) and routed to both the Control Room (22) and
Phones (21) output. The Control Room Output (22) can be
connected to an amp to power stereo control room (or other)
monitor speakers and is 1/4" stereo jack. Both Control Room
(22) and Phones (21) outputs are wired: Tip = left signal, ring
= right signal, sleeve = ground.
(31)
(33)
(35)
(32)
(34)
d. Power Switches
(43) AC POWER IN SOCKET
(44) MAIN POWER SWITCH
(35) POWER ON LED INDICATOR
(36)
Once the external PSU is connected to the AC Power In
socket (43) and then to the AC power source, you may
switch on your mixer with the Power On switch (44). The
Power "ON" LED (35) will light up. Allow 1 minute after
powering up for the system to reach equilibrium before setting
inputs gains and other levels.
(37)
(38)
(33) PHANTOM POWER SWITCH
(40)
(41)
(34) PHANTOM POWER ON LED INDICATOR
When using condenser mics, +48VDC can be switched
globally on or off to the XLR mic inputs for all mono channels
(also see MONO INPUT SECTION, MIC INPUTS). When this
switch is in the "ON" position, the Phantom Power On LED
Indicator (34) will light , and +48VDC will be provided
between pins 2 and 3 on all the mono Mic input XLR
connectors. If you don’t need phantom power, be sure to turn
this switch to the "OFF" position.
(42)
(39)
[Note: It is safe to connect balanced dynamic mics or line
level devices even if this switch is on, but connecting
unbalanced devices or devices whose transformers are
center-grounded will cause hum or malfunctions. Shorting the
+48VDC can also damage your mixer. Also, mute the
Monitor/PA speakers when turning the phantom power on or
off.]
c. Monitor Function and Operation
(38) AUX TO METER AND CTRL R/PHONES
(42) AFL SWITCH
(22) CONTROL ROOM OUTPUT
(21) PHONES OUTPUT
(39) PHONES/CONTROL ROOM CONTROL
(44)
(43)
Depressing the AUX TO METER AND CTRL R/PHONES
button (38) allows the Aux Send output signal to be
directly monitored by the Meter Display and the
Control Room / Headphone outputs. This button
overrides the AFL switch.
[Note: When this button is depressed, all PFL
switches should be in the off (up) position]
When depressing the AFL switch (42), the Meter
Display and Control Room/Headphone outputs will
monitor the Mono output signal.
BACK PANEL
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CONNECTIONS
This NADY AUDIO console uses 4 different types of audio connectors for the various input/output connections: (1) XLR
balanced; (2) 1/4" TRS phone jacks for balanced, unbalanced, stereo, or in/out inserts; (3) 1/4" TRS unbalanced; (4)
RCA pin unbalanced
Figures
1. Balanced XLR input/output connections
2. Stereo headphone connection with 1/4" TRS
plug
GROUP & MIX OUTPUTS
MICROPHONE INPUTS
3. 1/4" mono (TRS) plug used as unbalanced
input/output
2
1
1
2
Ground (Screen)
3
3
4. 1/4" stereo (TRS) plug used as balanced
input/output
Cold
(Out of Phase Signal)
5. 1/4" TRS plug used as Insert Send/Return
6. RCA pin plug for unbalanced input/ouput
Hot
(In Phase Signal)
Socket (female)
Plug (male)
1.
HEADPHONES
UNBALANCED USE OF
MONO 1/4” PLUGS
BALANCED USE OF
STEREO 1/4” PLUGS
Tip =
Left signal
Tip =
Signal
Tip =
hot (+ve)
Ring =
Right signal
Ring =
cold (-ve)
Sleeve =
Ground/Shield
Sleeve =
Ground/Shield
Sleeve =
Ground/Shield
Tip
Ring
Tip
Tip
Ring
Sleeve
Sleeve
Sleeve
Strain relief
clamp
Strain relief
clamp
Strain relief
clamp
2.
3.
4.
1/4” STEREO PLUG USED AS INSERT SEND/RETURN
RCA PIN PLUG
TIP
SLEEVE
Ground (Screen)
Send to External
Device
Strain relief clamp
Sleeve =
Ground
(Shield)
Pin =
Signal
Ring
Sleeve
Tip
RING
Return from External Device
5.
6.
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SPECIFICATIONS
Setting: MONO OUT, +4dBm/400Hz, All Pots at MID, Master at MAX.
1. INPUT SECTION
Input
Connector
XLR
Input Impedance
Nominal Level
Max Level
MONO CH MIC
MONO CH LINE
STEREO CH LINE
STEREO TAPE IN
AUX RETURNS
1.3K Ω
11K Ω
10K Ω
10K Ω
5K Ω
-28 dBm
-10 dBm
-10 dBm
-9 dBm
-1.0 dBm
+17 dBm
+10 dBm
+8 dBm
+8 dBm
1/4" TRS
1/4" TRS
RCA PIN JACKS
1/4" TS
-11 dBm
2. OUTPUT SECTION
Output
Connector
Output Impedance
Nominal Level
Max Level
STEREO OUT L/R
AUX SENDS
CNTRL R. OUT
REC OUT
1/4" TS
1/4" TS
210 Ω
210 Ω
22 Ω
+4.6 dBm
-22.2 dBm
-19.4 dBm
-10.6 dBm
+19.4 dBm
+20 dBm
-6.4 dBm
+20 dBm
+4.8 dBm
22mW X 2
1/4" TS
RCA PIN JACKS
1/4" TRS
1K Ω
22 Ω
PHONES
3. FREQUENCY RESPONSE
ANY INPUT TO
ANY OUTPUT ........................................20Hz ~ 20kHz +/-3 dB
8. HUM AND NOISE
Residual Output Noise ..............................................-73.7 dBm
S/N Ratio ..................................................................-93.3 dBm
9. VU METERS
6-segment LED X 2 (+7 to -10) L/R
4. TOTAL HARMONIC DISTORTION
ANY INPUT TO
ANY OUTPUT..................................................................0.08%
10. PHANTOM POWER
+48 VDC, globally selected
5. INPUT CHANNEL EQUALIZATION
High ........................................12k, +/-15 dB, Q fixed at 2 oct.
Low ....................................80 Hz, +/- 15 dB, Q fixed at 2 oct.
Low Cut (High Pass)
11. POWER REQUIREMENTS
External PSU, 120 VAC/60Hz or 230 VAC/50Hz
filter (Mono channels only) ............75 Hz, -3 dB (18 dB/octave)
12. POWER CONSUMPTION
16.2 Watts, External PSU
6. GAIN CONTROL RANGE
Mono input channel
trim control........................................................................40 dB
Channel/Master gain controls.................... +14 dB from 0 dBm
Aux Send..................................................+12 dB from +4 dBm
13. DIMENSIONS AND WEIGHT
8.125" x 1.625" x 9" (206 mm x 41 mm x 228.6 mm),
4.85 lbs (2.2 Kg)
7. CROSSTALK @ 1KHZ
ADJACENT CHANNEL INPUTS ..................................-100 dB
INPUT TO OUTPUT.................................................... -40.6 dB
The specifications above are correct at the time of printing of this manual. For improvement purposes, all specifications for this unit,
including design and appearance, are subject to change without prior notice.
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BLOCK DIAGRAM
L F R P
L F L P
X
A U
R
L
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NOTES
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ONE YEAR LIMITED WARRANTY
Nady Systems, Inc. warrants to the original consumer purchaser that the unit is free from any defects in material or workman-
ship for a period of one year from the date of original retail purchase. If any such defect is discovered within the warranty period,
Nady Systems, Inc. will repair or replace the unit free of charge, subject to verification of the defect or malfunction upon return to
Nady Systems. Please do not return your Nady product to the store where it was purchased as Nady Systems handles your
warranty service directly. Communication with our Service Department is the most efficient means of servicing your unit and we
are dedicated to keeping you a satisfied customer.
To the extent permitted by law, any applicable implied warranties, including warranties of merchantability and fitness are hereby
limited to one year from the date of purchase. Consequential or incidental damages resulting from a breach of any applicable
express or implied warranties are hereby excluded. This warranty is in lieu of all other agreements and warranties, general or
special, express or implied and no representative or person including a Nady dealer, agent, or employee is authorized to
assume for us any other liability in connection with the sale or use of this Nady Systems’ product.
Whereas some states do not allow limitations on how long implied warranties last, and do not allow exclusion of incidental or
consequential damages, the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights
and you may also have other rights which may vary from state to state.
This warranty is subject to the following conditions:
1) This system must have been purchased from an authorized Nady dealer and all warranty service must be performed by
Nady’s service department. Any service not performed by Nady will automatically void this warranty.
2) Items not covered: physical damage resulting from improper handling of the unit in transit from the factory by the shipper
(Nady Systems is not responsible for such damage and all such claims must be made against the shipping company by the
consignee); defects caused by normal wear of the product (expendable parts are typically connectors, cables, potentiometers,
switches and similar components); damage or defects caused by abuse, neglect, accident, failure to connect or operate the unit
in any way that does not comply with applicable technical or safety regulations, or improper repair, excessive heat or humidity,
alteration or unreasonable use of the unit, causing cracks, broken cases/housings or parts; damage caused by leaking batteries;
finish or appearance items; items damaged in shipment en route to Nady Systems, Inc. for repair. The warranty is null and void if
any Nady serial number has been removed or defaced.
How To Obtain Service:
1) If factory service is required, you must contact our Service Department at (510) 652-2411 for a return authorization (RA)
number. Make sure the RA number is clearly marked on the outside of your package.(Please note: if an RA number is not
included, our shipping department cannot accept your package.)
2) Send the unit back to Nady Systems, 6701 Shellmound Street, Emeryville, CA, 94608, freight pre-paid. You must include
proof of date and place of purchase (i.e., photocopy of your bill of sale) or Nady cannot be responsible for repair or replacement.
Nady Systems, Inc. will not repair, nor be held responsible, for any units returned without proper identification, return address,
and RA number clearly marked on the package.
3) Per the above, Nady will perform all warranty service and return the unit to you at no charge. Nady Systems will inform the
buyer if product sent in does not meet the terms of this warranty and will provide a quote for fixing the unit and/or shipping it
back exclusively at the buyer’s expense.
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SERVICE FOR YOUR NADY AUDIO PRODUCT
(U.S.) Should your NADY AUDIO product require service, please contact the Nady Service Department via
telephone at (510) 652-2411, or e-mail at [email protected].
(International) For service, please contact the NADY AUDIO distributor in your country through the dealer from
whom you purchased this product.
DO NOT ATTEMPT TO SERVICE THIS UNIT
YOURSELF AS IT CAN BE DANGEROUS
AND WILL ALSO VOID THE WARRANTY.
NADY SYSTEMS, INC. • 6701 SHELLMOUND STREET, EMERYVILLE, CA 94608
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